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Book bus transportation online at your convenience and with confidence on your desktop, mobile device, or download our GotoBus App available on both App Store and Google Play. GotoBus is here to help you with all your bus travel needs - Bus travel made easy.
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How to book bus tickets on GotoBus?
Booking a bus ticket online with GotoBus is fast, easy, and safe. You can plan your travel by using the GotoBus search box and entering your departure city, arrival city, and your preferred travel date. The system will quickly show you a list of all available bus schedules matching your selection. You can compare, bus operators, prices, customer reviews, and departure times to find the bus schedule that matches your needs. After clicking the "Add to Cart" button, you only need to provide us with the traveler's name and payment information to process the booking. The tickets will be sent to you by e-mail and they should be presented to the driver to board the bus.
Bus tickets can be booked on GotoBus desktop website, mobile, IOS or Android Apps.
Do I need to print my bus tickets?
Most bus operators accept showing the e-tickets on your phone or any other electronic device. However, this policy varies for each service provider. You can find the specific requirement on your e-tickets, which will indicate if you need to bring a print-out copy or if it is not required.
You can also find the terms and conditions under each of the bus operator's details. For example, Greyhound, NY Tiger, and Eastern bus do not accept mobile tickets at the moment, however, it is only a matter of time until they accept mobile e-tickets.
If I am not able to travel, can I reschedule my bus ticket?
Tickets can only be rescheduled before the original travel time. Please note that some operators do not allow rescheduling bus ticket. You may refer to the bus terms and conditions at the bottom of your e-tickets for more information, or click https://www.gotobus.com/reschedulebusticket/.
What promotions or discounts do you offer for bus tickets?
In partnership with bus operators, GotoBus offers different types of discounts on bus tickets such as coupons, round-trip discounts, and loyalty programs to earn free tickets for frequent riders. To find more information about promotions and deals visit https://www.gotobus.com/deals/.
Can I buy bus tickets for another person?
Absolutely! You can use our credit card or PayPal to buy a bus ticket for your friends and family. All you need to do is to enter your friends or family member's name into the "customer name" column. If you also put their email address into the corresponding field, he or she can receive the e-tickets directly by email. There is no additional fee for booking shuttle bus for another person.
What is the bus cancellation policy?
Once bus tickets are booked, it cannot be canceled or refunded. Duplicate bookings are non-refundable as those seats have been removed from the sales inventory. However, we understand that plans change, so most of the tickets can be rescheduled before the travel time for a small fee, or open tickets can be issued if passengers cannot keep the original reservation.
How to find the best price for bus tickets?
Gotobus.com is the only website where you can compare and book tickets for big bus operators such as Greyhound bus with other Chinese bus/Chinatown bus operators. You can easily compare all the available buses and price after filling your travel destination and departure location in Gotobus bus tickets search box.
We also provide dynamic prices on most of the bus operator to make sure that you have the lowest bus prices when booking your tickets in advance. What is dynamic price? Dynamic price is a flexible price that adjusts with current market demand. We make sure that the price you book for bus tickets on GotoBus is the best price.
Important Tips -
Book early! It's never too early to book your tickets. Not only to ensure the bus seats but also you can have the lowest price by booking days in advance.
We recommend that all travelers arrive at the bus terminal/ bus station at least 30 minutes before the departure time so that all tickets can be checked without any rush. You can always find the information about baggage weight limits, size and the number of baggage on each bus operators' term and conditions. For more frequently asked questions please visit https://info.gotobus.com/
We also have our service support 24/7 ready to help you with any questions.