Follow these easy steps to re-deliver your E-Ticket...
Resend e-ticket

Please make sure that your email account can accept messages from digital@gotobus.com. You may check your spam or junk folder as our e-ticket may be blocked by the filter.
The e-ticket may take a few minutes after the purchase to be delivered to your email account.

Quick Resend Tool

If for any reason you would like to resend your e-ticket for an upcoming trip, simply enter the same email address you entered on the checkout and click on 'Resend e-ticket'.

Email address:
Verification code:

If you have a GotoBus account, you may login to resend, view, print, reschedule, and manage your booking.

If you do not have a GotoBus account, you can sign up with the same email you used to make the purchase.

Did you know?
  • Once an e-ticket is purchased, both the passenger name and the confirmation number (CN) are recorded in the supplier's online booking list.
  • Most service providers require customers to bring printed e-tickets.
  • The customer, GotoBus, or the service provider will have the ability to re-deliver e-tickets.
  • If you have purchased multiple tickets together, only the person whose name is on the e-ticket needs to show valid ID.
Additional Help
GotoBus Contact Info: Service Provider:

Check respective ticketing pages