Pacific Coast Shuttles

I did the reservation for a 9:30 am departure at Santa Ana, I got at the station at 9:00 am and the counter lady told me that there was not bus schedule at 9:30 and I had to wait until 11:30 even that I showed her my reservation I have to talk with someone on the phone to try to solve its problem, finally after arguing with her she offer me a transportation at 10:30, when the van came to the station they have to seat 4 people in a 3 seat row because they oversale the trip, finally when we got to Tijuana border I have to take a taxi to the airport otherwise I have lost my plane Really bad management, bad service on the phone, they don´t care about the service and the customer The driver was nice

I writing on behalf of my mother who rode your in your shuttle about 2 weeks ago. she told me that she was NOT taken to the bus station on Tijuana, she was left at the border and had to walk across and catch another bus to the TJ bus station, and had to pay again. IM really upset because when I booked her trip it asked where she wanted to be taken too and one option was the TJ bus station but that did NOT happen. My mom is almost 70 years old and had to pull her stuff across border and still pay for another bus to take her to her destination. UNACCEPTABLE. I feel I should be refund part of the 35.00 i paid since she was not dropped of where I indicated.

Extremely punctual. Driver was very helpful. Will definitely travel with them again.

I had scheduled the buss for 8 am and I got a phone call them calling saying there’s no bus at 8 am that there’s a 7 and a 9:15 am . Also they said I couldn’t have laugages that they take only passengers with out laugages... will never again book here

Despite the bus I ride was delayed by 1 hour because of a mechanical problem, the bus driver helped me arrived destination on time by dropping me off at an nearby LA metro station. Overall, very good service.

I Bought A Ticket For My Dad From LA To TJ Airport. He Said The Service Was Great & He Got There At Time. He Was Very Satisfied Thanks Alot.

Very convenient since they have departures every hour, and they drop you off right before the Tijuana border. The ride was smooth, very nice Mercedes that only made one quick stop in Santa Ana. Definitely recommend for $23.00 you cannot beat that to go to Tijuana border.