- Posted on: 2021-04-10
- Depature: Orlando, FL
- Arrival: New York, NY
- Name: Myles Douglas
- Star ratings:
- Bus Cleanliness:
- Punctuality:
- Service & Staff:
- Comfort:
I recommend this bus!
This was actually my first time traveling long distance like this on a bus. I kind of expected it to be a pretty shabby experience. lol In other words, I expected it to suck. It ended up being a nice a trip. The staff was nice and kept the bus clean and sanitized. The stops to pick up other passengers along the way were quick. Had us in and out in decent time. As far as the few stops we made to ccatch a little break... You know, smoke, stretch, eat, use the restroom etc etc... Them stops weren't to long or too quick. They were just right! I give the Bus and Staff 5 stars for my trip and I'll definitely travel with your company again in my near future. The price is unbeatable and considerably cheaper than the competition!
I do have 2 complaints... The bus was scheduled to depart at 3:30pm but instead we didn't depart until almost 5pm. Being on time is definitely something I would recommend you address and reassure the customer it wont happen again.
My second complaint is my most important complaint!
PLEASE DO SOMETHING ABOUT THAT EXTRA SMALL, EXTRA DIRTY, EXTRA FUNKY ASS BATHROOM! SERIOUSLY! THERES NO WXCUSE FOR THAT BATHROOM TO SMELL THAT HORRIBLE! THE SMELL IS SO RANCID AND STRONG, YOU CAN SMELL IT THRU OUT THE BUS. AT RANDOM TIMES THRU OUT THE TRIP. JUST RIGHT OUT THE BLUE. ULTIMATELY, THE RESTROOM NEEDS TO BE DEMOLISHED AND REBUILT WITH A PROPER UP TO DATE TOILET, SOME EXTRA SPACE AND FOR CHRIST SAKE... ADD A FUCKING SINK!!! I'VE NEVER EVER IN MY ENTIRE LIFE... HAVE HAD THE UNPLEASANT EXPERIENCE OF USING A RESTROOM THAT DIDNT HAVE A RUNNING WATER SINK AND SOAP SUPPLY.! ITS ABSOLUTELY DISGUSTING AND SHOCKS ME THAT YOU WOULD SELL 100+ BUS TICKETS TO 100+ ""CUSTOMERS", AND EXPECT THEM TO BE OKAY HAVING TO DEAL WITH JUST THE SMELL OF THE RESTROOM WHILE TRAVELING FOR 20+ HRS.. LET ALONE HAVING TO TRAVEL OVER 1,000 MILES. AND BE FORCED TO USE THAT UNSANITARY SPACE YOU HAVE THE AUDACITY OF CALLING A BATHROOM!
LOL... BESIDES FOR THAT THE RIDE WAS AWESOME. LOL. THX!
- Posted on: 2016-08-22
- Depature: Summerville, SC
- Arrival: New York, NY
- Name: Michelle
- Star ratings:
- Bus Cleanliness:
- Punctuality:
- Service & Staff:
- Comfort:
I recommend this bus!
This time around it was an uneventful travel experience, but I will try to summarize my trips in one paragraph as tips for passengers and what to expect. Bring printed out tickets before you arrive at bus stations. Then check in to get another boarding ticket. Do not come in last minute. Give yourself an hour to two earlier or you will start your trip stressed out. Then be patient and kind to our extended family from Asia. Language barrier can make it hard to communicate, but they do understand enough to help answer your questions. Have a neck pillow and goodies/enough to drink. You can charge your phone on board which is nice. The people are nice just tired and somewhat frustrated as in anywhere. The passengers that do not print tickets or check in can get upset and this upsets everyone else. Make it better and more pleasant for everyone and make sure you have what you need. ID, money, printed tickets. etc. The only problem that's been consistent is that people try to sneak a smoke in the bus and think no one else cares and don't care how anyone else feels. Shame on you people who sneak a smoke in the bathroom. Just wait for your stop and if you have to smoke. That would be best for everyone. We would really appreciate it. I put three stars for bus comfort because that is the only thing that bugs the burgingers out of me. Especially, when there are children on the bus. Otherwise, after seeing the same staff over the years , you feel more comfortable and comfortable. Cheapest way to travel. Unless you book airfare six weeks in advance...air travel is cheap that way too, but if you are like me and make plans last minute, preparing and patience is key. Enjoy your trip and don't let anyone suck the joy out of your life. Sincerely,
