Sprinter Bus

good experience traveling by bus worth the money

Comfort is because toilet is working, bus is always clean but internet wifi never. Never, never works. Staff announced it is available but never make sure indeed is working.

After arriving from New York at the main stop at 5461 Wesleyan Drive in Virginia Beach, I asked the bus driver as to how I could get to the Lynnhaven Mall stop (even though he had given general –not specific– instructions just before arriving), and he said I should just get on the van. There was an only van there, so I got on it. The van driver did not announce his destination. And the van for the Lynnhaven Mall stop had not arrived yet. This is what created my confusion because the bus driver did not tell me the Lynnhaven Mall van had not arrived by that time. When I saw the van driver taking a different route (to Hampton, and Newport News), I asked him, and he said that that was not the van I should’ve taken and that he could not go back because he was already on the freeway; however, he would take me back after dropping all passengers off, and another van driver would be waiting for me to take me to the Lynnhaven mall stop. After 1 hour and 30 minutes of ride, he dropped me off at the main stop at 5461 Wesleyan Drive, but there wasn’t any other driver or van there, and said he could not take me to the Lynnhaven Mall stop because if the company found out, he could get in trouble. Therefore, I had to end up paying $25 for a taxi to take me home, which is just 1 mile away from the Lynnhaven Mall stop. This was a waste of money and sleep time due to your van drivers’ lack of communication. No more Go-To-Bus service for me, my family, or my friends. They will all be extremely irate when I tell them the story of miscommunication and irresponsibility of your drivers. The bus driver should’ve announced that, out of the two vans awaiting passengers, only the one taking passengers to Hampton and Newport News would be there at that time, and the van driver should’ve announced his destination before departing in order to avoid this type of inconvenience and waste of money, especially for people how are trying to make ends meet).

Bus was very cleaned and on time. I was so impressed by the cleanliness of this bus compared to the ones I used to ride.

I arrived an hour ahead of schedule!! Let me tell you I don’t care what the price difference is between other companies I choose sprinter bus all the time especially when I have to be on a bus for 7+ hours . Bus is clean , on time can’t tell you the 7 hour delays I have had with grey hound ugh sprinter bus I love you it’s either u are the plane no in between