OurBus Inc. Rating & Reviews

198 Reviews

Find and read all the latest OurBus Inc. reviews from fellow bus travelers. These verified OurBus Inc. reviews have been submitted from real customers who booked their OurBus Inc. tickets on GotoBus.com. The customer reviews evaluate OurBus Inc. service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

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    • Posted on: 2019-01-20
    • Depature: Tampa, FL
    • Arrival: Miami International Airport - MIA, FL
    • Name: Jamie Patton
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    I recommend this bus!
    This was my first experience with Gotobus. I loved it! The bus was clean, cool, comfortable and fun. I loved all the windows and the plush seats. The Tampa pick up point was a little hard to find because it was not marked. The Miami drop off point was easy to navigate. SETH, the bus driver, was awesome!! Thank you. Keep up the good work.
    • Posted on: 2019-01-20
    • Depature: Fort Lauderdale International Airport, FL
    • Arrival: Tampa, FL
    • Name: Jamie Patton
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    I recommend this bus!
    The driver, SETH, was very professional, prompt, pleasant, helpful and a very careful driver. The bus was spacious, CLEAN, comfortable and well-maintained. The restroom was pretty clean and smelled good. The ONLY thing is that I wished the Tampa stop was better lit and in a safe location. I was EXTREMELY pleased with my overall experience. This was my second trip on your bus.
    • Posted on: 2019-01-18
    • Depature: Fort Lauderdale International Airport, FL
    • Arrival: Fort Myers, FL
    • Name: Lynette
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    I recommend this bus!
    • Posted on: 2019-01-15
    • Depature: New York, NY
    • Arrival: Lancaster, PA
    • Name: Linda
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    I recommend this bus!
    • Posted on: 2019-01-14
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Yolanda Rondon
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    I recommend this bus!
    • Posted on: 2019-01-14
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Irene O Ojo-Feli
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    I recommend this bus!
    Would have preferred that the driver not update us every state we're crossing on the trip. Just one update is enough.
    • Posted on: 2019-01-14
    • Depature: New York, NY
    • Arrival: State College, PA
    • Name: Betsy Vernon
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    I recommend this bus!
    One of my best bus trips ever. The driver was very friendly and courteous. Offering free water to the riders was a nice touch.
    • Posted on: 2019-01-14
    • Depature: New York, NY
    • Arrival: Syracuse, NY
    • Name: Dtahtiyanah John
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    I recommend this bus!
    • Posted on: 2019-01-10
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Charmaine Alliso
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    I recommend this bus!
    Excellent customer service and friendly drivers
    • Posted on: 2019-01-09
    • Depature: New York, NY
    • Arrival: State College, PA
    • Name: Christine
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    I recommend this bus!
    Their was no charging port
    • Posted on: 2019-01-08
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Orlando Herrera
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    I recommend this bus!
    It was a great ride. Got in 40 minutes early. Could have been a more comfortable ride, but I can deal with that. Go GoToBus!
    • Posted on: 2019-01-08
    • Depature: Washington, DC
    • Arrival: New Brunswick, NJ
    • Name: Surya
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    I recommend this bus!
    Bus was very clean and comfortable. Driver was punctual
    • Posted on: 2019-01-03
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Tiangue Kone
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    I recommend this bus!
    • Posted on: 2019-01-03
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Tiangue Kone
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    I recommend this bus!
    • Posted on: 2019-01-02
    • Depature: New York, NY
    • Arrival: Rockville, MD
    • Name: Josua
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    I recommend this bus!
    • Posted on: 2018-12-31
    • Depature: Sarasota, FL
    • Arrival: Miami International Airport - MIA, FL
    • Name: dino cozzarelli
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    I recommend this bus!
    • Posted on: 2018-12-30
    • Depature: Washington, DC
    • Arrival: New Brunswick, NJ
    • Name: Srini
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    I recommend this bus!
    • Posted on: 2018-12-28
    • Depature: Rockville, MD
    • Arrival: New York, NY
    • Name: Diane Scott
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    I recommend this bus!
    Please keep the express bus. That is Great.
    • Posted on: 2018-12-28
    • Depature: New York, NY
    • Arrival: York, PA
    • Name: Sara
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    I recommend this bus!
    • Posted on: 2018-12-27
    • Depature: Baltimore, MD
    • Arrival: New York, NY
    • Name: Regina
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    I recommend this bus!
    I had a great experience with Ourbus going to and coming from my destination. They provided water to each customer, clean buses and a great staff. I felt safe traveling with this company.
    • Posted on: 2018-12-26
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Sal Attanasio
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    I recommend this bus!
    The trip takes about 30-45 minutes longer than other bus lines (e.g., Megabus) because you make two stops before NYC. But otherwise, I really like OurBus.
    • Posted on: 2018-12-26
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: JJ
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    I recommend this bus!
    Great service nothing like the driver from our first our bus ride.
    • Posted on: 2018-12-26
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: JJ
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    I recommend this bus!
    Horrible service by the staff member rude, yelled at riders, rolled eyes, became bothered by any questions from riders, ect. Due to his actions I will NEVER ride Our bus again!
    • Posted on: 2018-12-26
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Cheng Chee Mun
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    I recommend this bus!
    • Posted on: 2018-12-24
    • Depature: Baltimore, MD
    • Arrival: New York, NY
    • Name: Hye Jin Park
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    I recommend this bus!
    • Posted on: 2018-12-23
    • Depature: New York, NY
    • Arrival: Baltimore, MD
    • Name: Hye Jin Park
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-12-17
    • Depature: New York, NY
    • Arrival: Rockville, MD
    • Name: Arlene R Hale
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    I recommend this bus!
    • Posted on: 2018-12-12
    • Depature: New York, NY
    • Arrival: King of Prussia, PA
    • Name: Rita
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    I recommend this bus!
    Absolutely. Will definitely use it again and not just for NYC. Have already told friends about it - the ease of use from scheduling to pick up and return - and you can't beat the price!
    • Posted on: 2018-12-07
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Jayda Farmer
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    I recommend this bus!
    • Posted on: 2018-12-05
    • Depature: New Brunswick, NJ
    • Arrival: Washington, DC
    • Name: Darius
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    I recommend this bus!
    Bus was an hour late and promised a $25 off coupon that i never received
    • Posted on: 2018-12-03
    • Depature: Philadelphia, PA
    • Arrival: Washington, DC
    • Name: Ronald Kelly
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    I recommend this bus!
    • Posted on: 2018-12-03
    • Depature: New York, NY
    • Arrival: State College, PA
    • Name: Karl Winfried Ho
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    I recommend this bus!
    Bus endet at State College Bus Terminal, not at 152 N Atherton Street next to Walmart. I did not know where I was and had to contact my friends about the new pick up.
    • Posted on: 2018-12-01
    • Depature: Columbia, MD
    • Arrival: New York, NY
    • Name: Emma Hanson
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    I recommend this bus!
    It's wonderful ridding with you. I will definitely di it again.
    • Posted on: 2018-11-30
    • Depature: Washington, DC
    • Arrival: Union City, NJ
    • Name: Kritika Pattalam
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    I recommend this bus!
    • Posted on: 2018-11-30
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Kritika Pattalam
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-11-30
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Kritika Pattalam
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-11-30
    • Depature: Union City, NJ
    • Arrival: Washington, DC
    • Name: Kritika Pattalam
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    I recommend this bus!
    • Posted on: 2018-11-30
    • Depature: Washington, DC
    • Arrival: Union City, NJ
    • Name: Kritika Pattalam
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    I recommend this bus!
    • Posted on: 2018-11-30
    • Depature: Union City, NJ
    • Arrival: Washington, DC
    • Name: Kritika Pattalam
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-11-28
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Ardith Collins
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-11-28
    • Depature: New York, NY
    • Arrival: State College, PA
    • Name: Arnaud Ndayishim
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    I recommend this bus!
    • Posted on: 2018-11-27
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Matthew Taylor
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    I recommend this bus!
    Three buses were present and no one knew which bus was going where. The whole trip was an hour late upon arrival in DC. I was not aware that there was a stop included on this trip.
    • Posted on: 2018-11-27
    • Depature: York, PA
    • Arrival: New York, NY
    • Name: Carol Machado
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    I recommend this bus!
    • Posted on: 2018-11-27
    • Depature: Columbia, MD
    • Arrival: New York, NY
    • Name: Devna Shukla
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    I recommend this bus!
    • Posted on: 2018-11-26
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: paula chacon
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-11-26
    • Depature: Lancaster, PA
    • Arrival: New York, NY
    • Name: Calvin
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-11-26
    • Depature: New York, NY
    • Arrival: Lancaster, PA
    • Name: Calvin
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    I recommend this bus!
    • Posted on: 2018-11-24
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: OLUWASEGUN OLUYE
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    I recommend this bus!
    • Posted on: 2018-11-23
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: jinxing
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    I recommend this bus!
    • Posted on: 2018-11-18
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: OLUWASEGUN OLUYE
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-11-15
    • Depature: New York, NY
    • Arrival: State College, PA
    • Name: Felix Huitian
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-11-15
    • Depature: State College, PA
    • Arrival: New York, NY
    • Name: Felix Huitian
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-11-14
    • Depature: Newark, DE
    • Arrival: New Brunswick, NJ
    • Name: Zesheng Zhang
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    I recommend this bus!
    It is disappointing that the bus was delayed for 30 minutes and I have to wait at the bus stop in cold weather.
    • Posted on: 2018-11-13
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Mamuna Oyofo
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-11-12
    • Depature: State College, PA
    • Arrival: New York, NY
    • Name: Michael Mancini
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    I recommend this bus!
    Left on time. Clean. And not too crowded.
    • Posted on: 2018-11-12
    • Depature: Columbia, MD
    • Arrival: New York, NY
    • Name: Nidhi K Mohan
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    I recommend this bus!
    the bus ride back to nyc was great! will definitely plan to use this bus in future
    • Posted on: 2018-11-10
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: el mechry
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-11-06
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Syed
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    I recommend this bus!
    It was smooth and safe travel. Would love to travel again.
    • Posted on: 2018-11-06
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: OLUWASEGUN OLUYE
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-11-05
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: El Mechry El Kou
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-11-03
    • Depature: Miami International Airport - MIA, FL
    • Arrival: Fort Myers, FL
    • Name: Carlotta
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    I recommend this bus!
    The driver was great. Unfortunately we had a broke wheel and we waited 2 hours for the mechanical
    • Posted on: 2018-10-31
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: CHRISTIAN Campos
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    I recommend this bus!
    No toilet paper, Bathroom could be cleaner
    • Posted on: 2018-10-30
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Giavanna
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    I recommend this bus!
    Very easy to purchase ticket, very easy to find bus due to detailed instructions. Punctual timing and very comfortable and enjoyable ride for the price. Would purchase over megabus and definitely recommend to a friend.
    • Posted on: 2018-10-29
    • Depature: Columbia, MD
    • Arrival: New York, NY
    • Name: ..........
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    I recommend this bus!
    Will ride again
    • Posted on: 2018-10-29
    • Depature: Sarasota, FL
    • Arrival: Miami International Airport - MIA, FL
    • Name: Agustina
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-10-23
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Christina Walker
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-10-22
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Jada english
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-10-21
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Jada English
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    I recommend this bus!
    Best ride and driver was super friendly!
    • Posted on: 2018-10-20
    • Depature: New York, NY
    • Arrival: State College, PA
    • Name: Mack B
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-10-09
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Ed
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    I recommend this bus!
    For the price of the trip, the bus was in surprisingly good condition with comfortable seating and charging outlets. Unfortunately, the engine was very loud making sleep difficult.
    • Posted on: 2018-10-08
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Julien M
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-10-01
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Yao Vodjogbe
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-09-26
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Marc Palmer
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    I recommend this bus!
    The bus going was asn hr late. Well, poop happens. Overall, a gd xperience. Clean, comfortable ride. Reasonably spacious. The Wi-fi and line (115V) outlets were nice.
    • Posted on: 2018-09-25
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: El mechry El Kou
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-09-25
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Ashley Patterson
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-09-21
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Danielle
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-09-16
    • Depature: Fort Myers, FL
    • Arrival: Fort Lauderdale International Airport, FL
    • Name: Robert Mazzola
    • Star ratings:
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    I recommend this bus!
    Please don’t cancel service
    • Posted on: 2018-09-14
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Adelaida Cosme
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-09-11
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Ana Ki
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    I recommend this bus!
    Very affordable. Arrives on time!
    • Posted on: 2018-09-10
    • Depature: Lancaster, PA
    • Arrival: New York, NY
    • Name: Nathan
    • Star ratings:
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    I recommend this bus!
    Excellent trip!
    • Posted on: 2018-09-10
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: brett kenney
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-09-10
    • Depature: Fort Myers, FL
    • Arrival: Fort Lauderdale International Airport, FL
    • Name: Robert Mazzola
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    Please continue service
    • Posted on: 2018-09-10
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Tracee
    • Star ratings:
    • Bus Cleanliness:
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    • Service & Staff:
    • Comfort:
    I recommend this bus!
    • Posted on: 2018-09-08
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Ione
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    • Posted on: 2018-09-06
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Jo Freeman
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    driver told passengers to stay quiet, and they did. It was nice to have a quiet ride for a change.
    • Posted on: 2018-09-05
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Denise
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    It was a great experience and seemless in boarding, not having to have an actual printed ticket, the driver had it on his phone...!
    • Posted on: 2018-09-04
    • Depature: State College, PA
    • Arrival: New York, NY
    • Name: Yu-Ting Chiang
    • Star ratings:
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    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    • Posted on: 2018-09-04
    • Depature: Fort Lauderdale International Airport, FL
    • Arrival: Tampa, FL
    • Name: Marta pena
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    The service it was very good .I will recommend to everyone thank you very much .very good help for us
    • Posted on: 2018-09-04
    • Depature: State College, PA
    • Arrival: New York, NY
    • Name: Mack
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-09-03
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Cristina
    • Star ratings:
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    • Punctuality:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-09-03
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Huimin Cao
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-09-01
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Jayda Farmer
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    OurBus was so clean and comfortable. Also the bus driver was funny and friendly. Definitely enjoyed the ride.
    • Posted on: 2018-08-30
    • Depature: Washington, DC
    • Arrival: New Brunswick, NJ
    • Name: Allen Zobler
    • Star ratings:
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    I recommend this bus!
    Bus was in excellent condition, except for audio. Driver announcements were muffled.
    • Posted on: 2018-08-30
    • Depature: Washington, DC
    • Arrival: Philadelphia, PA
    • Name: Kin Long Chan
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    its ok good
    • Posted on: 2018-08-29
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: ANNETTE
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-28
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Horace
    • Star ratings:
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    I recommend this bus!
    I had a gut feeling that this was the bus to go.... The price was rite and I chose the time slot. I truly will NOT REGRET IT. The bus arrived 10 minutes early. BIG BIG POINTS, the wifi service was off the hook and the power plugs gave excellent service. Am sold.... ' Chin from the Bronx
    • Posted on: 2018-08-28
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Kevin
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-28
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Kevin
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-28
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Lemuel Fournilli
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    Excellent ride, excellent service.
    • Posted on: 2018-08-28
    • Depature: State College, PA
    • Arrival: New York, NY
    • Name: Khadija
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-27
    • Depature: New York, NY
    • Arrival: State College, PA
    • Name: Zhenyu
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-27
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Hameed
    • Star ratings:
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    I recommend this bus!
    The driver who took over midway was a bit careless.While driving he kept on doing various small things like taking out things from nearby drawers,attending mobile,did not wear seat belt in the beginning....WiFi was not working most of the time.
    • Posted on: 2018-08-27
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Chris
    • Star ratings:
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    I recommend this bus!
    Not bad
    • Posted on: 2018-08-27
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Desmond Henry
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-27
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Deborah Ofori
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-27
    • Depature: Lancaster, PA
    • Arrival: New York, NY
    • Name: Shorell T Stokes
    • Star ratings:
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    I recommend this bus!
    Best experience for the 2nd time.I have used this service for years and never satisfied going to North Carolina.Service needs drastic improvement until I will only recommend to people quick trips only.
    • Posted on: 2018-08-27
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Rhudine
    • Star ratings:
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    I recommend this bus!
    First time customer. Nice to be able to compare various bus schedules and fares so easily. Booking was a breeze. Will use again.
    • Posted on: 2018-08-26
    • Depature: Fort Myers, FL
    • Arrival: Fort Lauderdale International Airport, FL
    • Name: Bob Mazzola
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-25
    • Depature: New York, NY
    • Arrival: State College, PA
    • Name: Elvira Sayfutyar
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-25
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Sherry J Bailey
    • Star ratings:
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    I recommend this bus!
    The driver was very professional and informative he made the trip great . All the passengers clapped for him once we arrived to NYC! I would look for him to drive every time I ride the bus.
    • Posted on: 2018-08-25
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Rose Zilla-Ba
    • Star ratings:
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    I recommend this bus!
    The bus was 2 hours late and I missed my connecting train costing me over 100$
    • Posted on: 2018-08-25
    • Depature: New York, NY
    • Arrival: Lancaster, PA
    • Name: Shorell T Stokes
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    I had the best experience for the first time with gotobus and I thank you.
    • Posted on: 2018-08-24
    • Depature: New York, NY
    • Arrival: Columbia, MD
    • Name: Chikira Cotten
    • Star ratings:
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    I recommend this bus!
    I just had a great ride with ourbus... the bus was clean, comfortable, and prompt. Our driver, Andrew, offered wonderful customer service as well!!!! I'll be using them to travel again and will highly recommend their service to others.
    • Posted on: 2018-08-22
    • Depature: Binghamton, NY
    • Arrival: New York, NY
    • Name: Diane Spencer
    • Star ratings:
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    I recommend this bus!
    Delay over two hours not happy
    • Posted on: 2018-08-22
    • Depature: Hamilton, NJ
    • Arrival: Washington, DC
    • Name: Hui Wang
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-21
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Naomi
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    Driver was very courteous and kept passengers informed of estimated arrival times, even where traffic built up or an accident was ahead. Good service. Will definitively recommend.
    • Posted on: 2018-08-21
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Naomi
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    Good service. Bus driver was alert and kept passengers informed along the way.
    • Posted on: 2018-08-20
    • Depature: Lancaster, PA
    • Arrival: New York, NY
    • Name: Malisa
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    I truly truly truly enjoyed my experience on the bus from Lancaster to NY the driver was amazing. Thank you I will definitely travel with you guys again and recommend you to my friends and family 😊
    • Posted on: 2018-08-19
    • Depature: Washington, DC
    • Arrival: Newark, NJ
    • Name: Cristian espina
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-19
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Rosalie Szeto
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-19
    • Depature: New York, NY
    • Arrival: Binghamton, NY
    • Name: Diane Spencer
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-19
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Assieh
    • Star ratings:
    • Bus Cleanliness:
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    • Service & Staff:
    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-19
    • Depature: New York, NY
    • Arrival: Binghamton, NY
    • Name: Courtni Nischell
    • Star ratings:
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    I recommend this bus!
    I missed my bus and was rudley told i cant get my money back.
    • Posted on: 2018-08-18
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Alexa Donaphin
    • Star ratings:
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    I recommend this bus!
    The bus did not leave NY on time and arrived in DC an hour late. There was no rest stop for the passengers. The bus stopped at Maryland House for a long time but the passengers we not allowed to leave the bus. The electrical outlets on the bus were not working so the I could not charge my phone. This was my first trip on OurBus and probably my last.
    • Posted on: 2018-08-17
    • Depature: New York, NY
    • Arrival: York, PA
    • Name: Georgiana Cavade
    • Star ratings:
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    I recommend this bus!
    I think it would be helpful it you added that the NYC pickup is in front of the New York Life building. Seeing numbers on buildings is difficult in that area. Andrew our driver York-NYC deserves 10 ⭐️ s.
    • Posted on: 2018-08-15
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Rosalie Szeto
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-14
    • Depature: Washington, DC
    • Arrival: Newark, NJ
    • Name: graciela romano
    • Star ratings:
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    I recommend this bus!
    excelent
    • Posted on: 2018-08-12
    • Depature: New York, NY
    • Arrival: Lancaster, PA
    • Name: Ebony Frazier
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    The ride was peaceful, clean and the drivers were very professional, I’ll be riding with OurBus again, thank you for the experience and getting me and my family to our destination safely.
    • Posted on: 2018-08-11
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Sulina Vinicio
    • Star ratings:
    • Bus Cleanliness:
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    • Service & Staff:
    • Comfort:
    I recommend this bus!
    My trip with you was great. Definitively I recommend you to my family and friends
    • Posted on: 2018-08-11
    • Depature: Washington, DC
    • Arrival: Philadelphia, PA
    • Name: Siju
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    Service and time punctual was excellent.
    • Posted on: 2018-08-10
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Borch
    • Star ratings:
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    I recommend this bus!
    I had some questions and they solved it online very quickly. I didn't need to print the tickets which made everything easier
    • Posted on: 2018-08-07
    • Depature: Syracuse, NY
    • Arrival: New York, NY
    • Name: yang li
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-08-06
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Ketan
    • Star ratings:
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    I recommend this bus!
    Had a horrible experience with them. Initial pickup was @ Madison Av 8am. We saw road closures at the location at 7:30 am. NO NOTIFICATION from bus company. No one picked up customer service phone. When contacted by chat , the lady sent us new location (Lexington Av )7:54am via text and email. We started running there (elderly passengers with luggage)and reached there at 8:10 am and as expected, no bus. There were 8 other passengers like us who missed the bus. One passenger said she was there since 8:05 am and saw no bus. She had received the notification at 7:54 AM along with us. Calls to customer service again with no answer finally we were able to get a hold of someone in chat session who called us and offered a coupon/voucher and told us to use it an re-book for the next bus at 10 am which was $30 costlier. I felt being ripped off. The only silver lining in the whole ordeal was the 10 am bus driver who helped us tremendously! We suffered a lot of frustration due to poor communication from the company and lousy customer service. Not to mention all the programs and booking that we had scheduled in DC had to be cancelled/shifted. I would never travel through them.
    • Posted on: 2018-08-06
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Sal Attanasio
    • Star ratings:
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    I recommend this bus!
    Slept the whole trip. Driver was ready to go on time. Bus was very clean. Arrived on time. Couldn't ask for a better trip!
    • Posted on: 2018-08-02
    • Depature: New York, NY
    • Arrival: Columbia, MD
    • Name: Paul
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    The new bus line from Columbia, MD was excellent. Seats were comfortable and the restroom was exceptionally clean.
    • Posted on: 2018-07-30
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Kelly
    • Star ratings:
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    I recommend this bus!
    I was hesitant at first since it was my first time taking this bus company but I was so impressed! Driver was very friendly and courteous. He always kept us updated on the status of our trip. The seats were clean and comfortable. Most importantly, we got to our destination on time.
    • Posted on: 2018-07-30
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: luzma6ortiz@yaho
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-07-23
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Mia
    • Star ratings:
    • Bus Cleanliness:
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    I recommend this bus!
    The lady was really nice, she offered everyone water. The rash was taken out so it was clean inside the bus.
    • Posted on: 2018-07-23
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Cassandra Jenkin
    • Star ratings:
    • Bus Cleanliness:
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    I recommend this bus!
    Iam so glad to post this review of Ourbus This was my first time traveling on this bus the driver was such a beautiful person he helped me on the bus gives everyone a smile and you receive a bottle of water the bus left on time from my departure from New York and left on time on my return from DC please give my love and thanks to the both drivers and the marvelous crew that gave such a clean bus Awesome Experience this will always be my first choice to travel God bless you
    • Posted on: 2018-07-19
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Vanessa
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-07-15
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Jamyica
    • Star ratings:
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    I recommend this bus!
    Such a great bus ride experience I pray this service is around as long as possible god bless the driver.
    • Posted on: 2018-07-09
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: charniqua carpen
    • Star ratings:
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    I recommend this bus!
    The bus had wifi however there was no internet connection. Several of the outlets did not work and the seats were difficult to adjust. Liked the driver checking us in by name though.
    • Posted on: 2018-07-09
    • Depature: Columbia, MD
    • Arrival: New York, NY
    • Name: Lynn Tu
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    on time and friendly staff.
    • Posted on: 2018-07-05
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Jose Ramon
    • Star ratings:
    • Bus Cleanliness:
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    • Service & Staff:
    • Comfort:
    I recommend this bus!
    Increíble To find a special Driver and excelent service
    • Posted on: 2018-07-03
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Jo Freeman
    • Star ratings:
    • Bus Cleanliness:
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    • Service & Staff:
    • Comfort:
    I recommend this bus!
    this bus was not too cold. Usually in the summer, drivers ramp up the A/C and I freeze. Not this time.
    • Posted on: 2018-07-02
    • Depature: Fort Lauderdale, FL
    • Arrival: Tampa, FL
    • Name: Marcela Lopez
    • Star ratings:
    • Bus Cleanliness:
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    • Service & Staff:
    • Comfort:
    I recommend this bus!
    I like the service
    • Posted on: 2018-07-01
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Rocco
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    Some things didn’t convince me. The air conditioning was so cold and the driver didn’t even listen to us when asked to turn it down a bit. Some seats were dirty too.
    • Posted on: 2018-06-26
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Valikhan
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    I like it! Great! Thank you!
    • Posted on: 2018-06-25
    • Depature: New York, NY
    • Arrival: Syracuse, NY
    • Name: ALEXANDER R
    • Star ratings:
    • Bus Cleanliness:
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    • Comfort:
    I recommend this bus!
    Would definitely recommend to anyone looking for ground transportation
    • Posted on: 2018-06-25
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Al
    • Star ratings:
    • Bus Cleanliness:
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    • Service & Staff:
    • Comfort:
    I recommend this bus!
    Good ride, smooth. A good experience.
    • Posted on: 2018-06-24
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Ramona
    • Star ratings:
    • Bus Cleanliness:
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    I recommend this bus!
    Our bus departed on time, and our driver took safety and punctuality serious BUT when booking the multiple stops were not clear. This trip was extremely long due to the stops and the traffic. I will not be using ourbus again because the trip was simply too long. The many stops made sure that the bus was full. On a long trip, with a back issue I really struggled with discomfort and stiffness.
    • Posted on: 2018-06-21
    • Depature: New Brunswick, NJ
    • Arrival: Washington, DC
    • Name: vijayasarathy
    • Star ratings:
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    I recommend this bus!
    Great
    • Posted on: 2018-06-20
    • Depature: Washington, DC
    • Arrival: Hamilton, NJ
    • Name: Meghan Daly
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-06-19
    • Depature: Hamilton, NJ
    • Arrival: Washington, DC
    • Name: Meghan Daly
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    I recommend this bus!
    Bus back did not have movies available as the ride down did.
    • Posted on: 2018-06-18
    • Depature: Philadelphia, PA
    • Arrival: New York, NY
    • Name: Fanta
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    I recommend this bus!
    I was extremely surprised by the total experience including The courtesy water and courteous driver. Thankyou verinuch !
    • Posted on: 2018-06-18
    • Depature: Washington, DC
    • Arrival: New Brunswick, NJ
    • Name: vijayasarathy
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    I recommend this bus!
    Great
    • Posted on: 2018-06-12
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Luke Atkinson
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    I recommend this bus!
    • Posted on: 2018-06-12
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Hien Le
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    I recommend this bus!
    Great service at very reasonable cost!
    • Posted on: 2018-06-11
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Ramona
    • Star ratings:
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    I recommend this bus!
    The ride was safe, our driver was very professional, and the bus was comfortable. Wish the wifi had been better as I couldn't do my work because the connection was too weak.
    • Posted on: 2018-06-11
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Jessica
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    I recommend this bus!
    This bus took forever round-trip. The arrival times kept changing and changing. The NYC to DC trip took 12 hours round trip. Ridiculous at best. I will never take Our Bus again.
    • Posted on: 2018-06-11
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Judy Williams
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    I recommend this bus!
    I went round trip from New York City to Washington DC the best ride I have ever had the bus was nice and clean wasn't too crowded and the driver very friendly bathroom nice and clean I would definitely ride again
    • Posted on: 2018-06-11
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Tamira Singleton
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    I recommend this bus!
    The ride was entirely too long. The bus made two stops on the way to nyc, which i wasn't aware of before I booked.I usually go with megabus and I will not be returning to this company.
    • Posted on: 2018-06-10
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Martha frias
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-06-10
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Veron Isaac
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    I recommend this bus!
    Driver was pleasant and professional. He communicated well about the stops and the ETA, and helped me with my bag.
    • Posted on: 2018-06-10
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Veron Isaac
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    I recommend this bus!
    He did not have a list of tickets holders as other drivers do, and this slowed up the boarding process with folks unprepared to show their electronic copy. He also did not make any announcement about the stops, and as a first timer taking this bus, this did not help me to make me feel comfortable. I did not know we reached DC until I saw a sign and noticed everyone was getting off. A passenger had to retrieve my bag which was in the rear of the storage area,and I would have had to crawl into the bus to retrieve it. The driver just stood there. By far my worst experience taking a bus.
    • Posted on: 2018-06-06
    • Depature: New York, NY
    • Arrival: Philadelphia, PA
    • Name: Kris Roberts
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    I recommend this bus!
    Clean and on time
    • Posted on: 2018-06-04
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: James Corcoran
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    I recommend this bus!
    Found bus very clean, driver very professional and departure on time. My only concern was that I observed the driver having to write down on a piece of paper information as we crossed several different state lines. I am hoping he is not required to enter mileage information because this would be a safety concern. In todays current digital age I feel that if he is required to provide the mileage it could be done digitally and safely. Looking forward to riding again in the near future!
    • Posted on: 2018-06-04
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Tamara King
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    I recommend this bus!
    Clean bus great ride
    • Posted on: 2018-06-02
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Keith Dames
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    I recommend this bus!
    Had a great trip & experience. highly recommend!
    • Posted on: 2018-06-02
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: OLUWASEGUN O OLU
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    I recommend this bus!
    • Posted on: 2018-06-01
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Samira
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-06-01
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Dava
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    I recommend this bus!
    this was the best! close to my home and other than the additional pick-up stop in NJ it was a direct trip and we were there in record time
    • Posted on: 2018-05-29
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Charlie Wu
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    I recommend this bus!
    Nice bus ride to NYC. Bus is clean. No bad smell in the restroom. It was on time to/from DC and NYC. Great value!
    • Posted on: 2018-05-29
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Patrice Brown
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    I recommend this bus!
    This bus line was pretty new to me and I'm very happy with the look of the clean bathrooms and leather seats. I was pretty much sold on this cleanliness and the professional personnel. The End. I'll use them in the future..
    • Posted on: 2018-05-28
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Suman Sah
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-05-27
    • Depature: Columbia, MD
    • Arrival: New York, NY
    • Name: ........
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    I recommend this bus!
    • Posted on: 2018-05-27
    • Depature: New York, NY
    • Arrival: Columbia, MD
    • Name: ........
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-05-25
    • Depature: New York, NY
    • Arrival: Philadelphia, PA
    • Name: Francesca Celani
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-05-23
    • Depature: King of Prussia, PA
    • Arrival: New York, NY
    • Name: Linda Cohn
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    I recommend this bus!
    My husband had some stroke related issues and we could not board the bus. Was on hold for 30 minutes and then disconnected. How can we get a credit for the 84 dollars that we paid. Anxiously awaiting a reply. Thank you! Linda Cohn
    • Posted on: 2018-05-21
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Daniela M. Couve
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    I recommend this bus!
    I did not make a purchase and falsely was told that was the case. However, I would have liked either a credit or a refund. They were horrible to get back to me or work with me. Never again.
    • Posted on: 2018-05-14
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Andrea Gutierrez
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-05-14
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Andrea Gutierrez
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-05-13
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Mongault
    • Star ratings:
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    • Comfort:
    I recommend this bus!
    • Posted on: 2018-05-13
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Alfreda
    • Star ratings:
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    I recommend this bus!
    First time on the bus! Enjoy the ride and we actually arrived early. The best left from NY to DC. 730 am yesterday
    • Posted on: 2018-05-11
    • Depature: Syracuse, NY
    • Arrival: New York, NY
    • Name: EyanaBoyd
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    I recommend this bus!
    Great I will travel with y'all all the time
    • Posted on: 2018-05-07
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Shoko Utsunomiya
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-05-05
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Iulia
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-04-29
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Darshal Shah
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-04-28
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Oksana
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-04-27
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Sanjib
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-04-24
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Keith
    • Star ratings:
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    I recommend this bus!
    I had a very nice round-trip experience, I would highy recommend this company to anybody looking to travel by bus. Thank you for this experience and how do I get my $10 discount next time?
    • Posted on: 2018-04-22
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Kenan
    • Star ratings:
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    I recommend this bus!
    It was first experience with gotobus..everything was good even we arrived early to destination..what else you want more:)
    • Posted on: 2018-04-21
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Keith
    • Star ratings:
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    I recommend this bus!
    highly recommended great experience & trip...look forward to return trip!
    • Posted on: 2018-04-16
    • Depature: New York, NY
    • Arrival: Columbia, MD
    • Name: GREGORY
    • Star ratings:
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    I recommend this bus!
    Excellent value and service. WIFI is a little slow, and chargers are available at almost every seat. Toilet on board is clean and convenient. Good experience overall.
    • Posted on: 2018-04-15
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Char
    • Star ratings:
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    I recommend this bus!
    • Posted on: 2018-04-15
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: Tsengel banzragc
    • Star ratings:
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    I recommend this bus!
    Best service ever. Driver Andrew is very friendly and professional. Specially his greeting and announcement was super.
    • Posted on: 2018-03-28
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Abbilemnis Arauj
    • Star ratings:
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    I recommend this bus!
    This was my first time with Our Bus so I was nervous but I would definitely book again. The driver was friendly and we left and arrived on time.
    • Posted on: 2018-03-11
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Talgine
    • Star ratings:
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    I recommend this bus!
      OurBus Inc. review summary
    • Total Number of Reviews198
    • Overall Raiting4.6
    • Bus Cleanliness4.6
    • Punctuality4.5
    • Bus Service & Staff4.6
    • Bus Comfort4.5
    • Recommend Yes88.4%
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