Such a great bus ride experience I pray this service is around as long as possible god bless the driver.

The bus had wifi however there was no internet connection. Several of the outlets did not work and the seats were difficult to adjust. Liked the driver checking us in by name though.

on time and friendly staff.

Increíble To find a special Driver and excelent service

this bus was not too cold. Usually in the summer, drivers ramp up the A/C and I freeze. Not this time.

I like the service

Some things didn’t convince me. The air conditioning was so cold and the driver didn’t even listen to us when asked to turn it down a bit. Some seats were dirty too.

I like it! Great! Thank you!

Would definitely recommend to anyone looking for ground transportation

Good ride, smooth. A good experience.

Our bus departed on time, and our driver took safety and punctuality serious BUT when booking the multiple stops were not clear. This trip was extremely long due to the stops and the traffic. I will not be using ourbus again because the trip was simply too long. The many stops made sure that the bus was full. On a long trip, with a back issue I really struggled with discomfort and stiffness.

Great

Bus back did not have movies available as the ride down did.

I was extremely surprised by the total experience including The courtesy water and courteous driver. Thankyou verinuch !

Great

Great service at very reasonable cost!

The ride was safe, our driver was very professional, and the bus was comfortable. Wish the wifi had been better as I couldn't do my work because the connection was too weak.

This bus took forever round-trip. The arrival times kept changing and changing. The NYC to DC trip took 12 hours round trip. Ridiculous at best. I will never take Our Bus again.

I went round trip from New York City to Washington DC the best ride I have ever had the bus was nice and clean wasn't too crowded and the driver very friendly bathroom nice and clean I would definitely ride again

The ride was entirely too long. The bus made two stops on the way to nyc, which i wasn't aware of before I booked.I usually go with megabus and I will not be returning to this company.

Driver was pleasant and professional. He communicated well about the stops and the ETA, and helped me with my bag.

He did not have a list of tickets holders as other drivers do, and this slowed up the boarding process with folks unprepared to show their electronic copy. He also did not make any announcement about the stops, and as a first timer taking this bus, this did not help me to make me feel comfortable. I did not know we reached DC until I saw a sign and noticed everyone was getting off. A passenger had to retrieve my bag which was in the rear of the storage area,and I would have had to crawl into the bus to retrieve it. The driver just stood there. By far my worst experience taking a bus.

Clean and on time

Found bus very clean, driver very professional and departure on time. My only concern was that I observed the driver having to write down on a piece of paper information as we crossed several different state lines. I am hoping he is not required to enter mileage information because this would be a safety concern. In todays current digital age I feel that if he is required to provide the mileage it could be done digitally and safely. Looking forward to riding again in the near future!

Clean bus great ride

Had a great trip & experience. highly recommend!

this was the best! close to my home and other than the additional pick-up stop in NJ it was a direct trip and we were there in record time

Nice bus ride to NYC. Bus is clean. No bad smell in the restroom. It was on time to/from DC and NYC. Great value!

This bus line was pretty new to me and I'm very happy with the look of the clean bathrooms and leather seats. I was pretty much sold on this cleanliness and the professional personnel. The End. I'll use them in the future..

My husband had some stroke related issues and we could not board the bus. Was on hold for 30 minutes and then disconnected. How can we get a credit for the 84 dollars that we paid. Anxiously awaiting a reply. Thank you! Linda Cohn

I did not make a purchase and falsely was told that was the case. However, I would have liked either a credit or a refund. They were horrible to get back to me or work with me. Never again.

First time on the bus! Enjoy the ride and we actually arrived early. The best left from NY to DC. 730 am yesterday

Great I will travel with y'all all the time

I had a very nice round-trip experience, I would highy recommend this company to anybody looking to travel by bus. Thank you for this experience and how do I get my $10 discount next time?

It was first experience with gotobus..everything was good even we arrived early to destination..what else you want more:)

highly recommended great experience & trip...look forward to return trip!

Excellent value and service. WIFI is a little slow, and chargers are available at almost every seat. Toilet on board is clean and convenient. Good experience overall.

Best service ever. Driver Andrew is very friendly and professional. Specially his greeting and announcement was super.

This was my first time with Our Bus so I was nervous but I would definitely book again. The driver was friendly and we left and arrived on time.