Jet Set Express

Very good service but fould not get on to the wifi

There weren't any signs as to where the bus stopped and no information on the internet. Just Walmart. The location was a large parking lot. Should have a sign or more specific location.

I waited outside Door #26 starting at 4pm at the edge of the sidewalk. called the office to make sure that I did not miss the bus. at 5;18 I called again and was informed that it had already gone by.What the company neglected to tell me was that the bus stopped across the street from Terminal door.Because I had made arrangements with a hotel and shuttle in Orlando I had to find other means to get to Orlando the same evening , ending up with an extremely dirty smelling bus for transportation.I am an 81 year old women not familiar with Miami. I found this whole experience to be extremely stressful and disappointing. All it would have taken is five extra words BUS STOPS ACROSS THE STREET.

When I reserved the ticket it was supposed to leave me in the trirail station (FLL), but they left me 15 minutes away from there and I needed to spend more money in Taxi.

I love it .it's very punctuality

The bus driver was very kind and polite. I was a bit lost but he explained me everything with a lot of patience.

I had a wonderful experience and definitely used this bus line again.