Great Wall Rating & Reviews

819 Reviews

Find and read all the latest Great Wall reviews from fellow bus travelers. These verified Great Wall reviews have been submitted from real customers who booked their Great Wall tickets on GotoBus.com. The customer reviews evaluate Great Wall service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2018-12-03
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Bin Gao
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I recommend this bus!
  • Posted on: 2018-12-02
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Kenneth Peagler
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I recommend this bus!
  • Posted on: 2018-12-01
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Daniel Owusu Bre
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I recommend this bus!
  • Posted on: 2018-11-29
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Kristy
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I recommend this bus!
  • Posted on: 2018-11-27
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Rhonda Thomas
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I recommend this bus!
Bus was little late (it was holiday time) but ride was smooth. No problems. Driver drove bus very well even in the rain. There was 1 rude passenger but driver stayed calm and was professional, he handled situation quite well. I would ride again.
  • Posted on: 2018-11-27
  • Depature: Monroeville, PA
  • Arrival: New York, NY
  • Name: Ilona
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I recommend this bus!
The bus from NYC-PIT always takes a bit longer- about 7.5 hours. The bus back from PIT to NYC is crazy fast...5.5 hours or so, but be aware there are NO REST STOPS on the way back and prepare accordingly!
  • Posted on: 2018-11-27
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Patrick Luebben
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I recommend this bus!
I wanted to reschedule my bus a week before the travel date. Unfortunately, you didn't let me. At least for regular users of your service, I think you should allow this service.
  • Posted on: 2018-11-25
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Samantha
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I recommend this bus!
  • Posted on: 2018-11-23
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Markell
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I recommend this bus!
  • Posted on: 2018-11-15
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tiffany
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I recommend this bus!
  • Posted on: 2018-11-13
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Londa
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I recommend this bus!
  • Posted on: 2018-11-05
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Markell
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I recommend this bus!
  • Posted on: 2018-11-02
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Anhelina
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I recommend this bus!
  • Posted on: 2018-11-02
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Minxinwu
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I recommend this bus!
  • Posted on: 2018-10-29
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Roderick Jackson
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I recommend this bus!
  • Posted on: 2018-10-24
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Stacey Williams
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I recommend this bus!
The bus was much cleaner this time and no one smoked on the bus
  • Posted on: 2018-10-23
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Markell
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I recommend this bus!
  • Posted on: 2018-10-23
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Markell
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I recommend this bus!
  • Posted on: 2018-10-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Tessa Klass
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I recommend this bus!
Arrival times in Pittsburgh is always late
  • Posted on: 2018-10-20
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Sharon Long
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I recommend this bus!
I was very pleased that I was only charged $20 instead of the full price of a ticket when I bought a ticket for the wrong date on the internet and then asked to exchange it a day after the date on the ticket. However, the bus, the waiting area in Pittsburgh, and especially the bathroom on the bus and in Pittsburgh were filthy dirty. The toilet in the waiting area in Pittsburgh did not work. I felt almost sick
  • Posted on: 2018-10-20
  • Depature: Monroeville, PA
  • Arrival: New York, NY
  • Name: Tony
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I recommend this bus!
For the bus, yes I take advantage. It drops off near my apt in manhattan and only bus service outside of Pittsburgh. I hate driving in Pittsburgh to catch a bus. But the bus is uncomfortable....no space with added additional rows and it smells. But the price is the best.
  • Posted on: 2018-10-15
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Mary Handy
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I recommend this bus!
No comments
  • Posted on: 2018-10-13
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: R Muniz
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I recommend this bus!
My favorite driver is back! Yay!
  • Posted on: 2018-10-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Min
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I recommend this bus!
  • Posted on: 2018-10-09
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Elonda carter
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I recommend this bus!
  • Posted on: 2018-10-08
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Zhonghua Liu
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I recommend this bus!
Good price. Good service.
  • Posted on: 2018-10-07
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Anhelina Pristas
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I recommend this bus!
  • Posted on: 2018-10-02
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: demond merritt
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I recommend this bus!
  • Posted on: 2018-10-01
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Valerie
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I recommend this bus!
my ride from NYC to York, PA was pleasant enough, 2 hours of traffic, Friday night rush hour to be expected. Bottle of water very nice. Home from York, bus filthy, but got home in in 2.5 hours. thought I was going back to original pick up. wound up on Madison Street instead of Madison avenue.
  • Posted on: 2018-09-22
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Anhelina Pristas
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I recommend this bus!
  • Posted on: 2018-09-21
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Stacey
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I recommend this bus!
Coming down in the bus last night . Someone was smoking and the fumes from the second hand smoke instantly messed with my breathing. I have had a tightness in my chest since . I told the driver as out the smoking and he did not respond.
  • Posted on: 2018-09-20
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: demond
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I recommend this bus!
Nice bus Always on time
  • Posted on: 2018-09-19
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Jessica De La Cr
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I recommend this bus!
I am not satisfied with this company because they got my husband bus ticket all wrong and now they won't let him on the bus today until he buy a whole new ticket what he is trying not to do but it is the only way that he can get back home to me his wife cause i am in the hospital right now cause i had a heart attack so he is not trying to do all this other non sense that there having him do so he is able to get on the bus today
  • Posted on: 2018-09-16
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Butje Patuwo
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I recommend this bus!
  • Posted on: 2018-09-11
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Anhelina Pristas
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I recommend this bus!
  • Posted on: 2018-09-09
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Sukragie Ramesar
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I recommend this bus!
Good service
  • Posted on: 2018-09-04
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: kristy yang
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I recommend this bus!
  • Posted on: 2018-09-04
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: kristy yang
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I recommend this bus!
If there is still no AC on the bus, then NO I would not recommend this bus to a friend. It was so uncomfortable and I could barely breathe due to the heat.
  • Posted on: 2018-09-02
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Jobair Ahmed
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I recommend this bus!
  • Posted on: 2018-09-02
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Jobair Ahmed
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I recommend this bus!
  • Posted on: 2018-09-01
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Linda Cheresnows
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I recommend this bus!
So thankful that your company has a stop at Clarion.
  • Posted on: 2018-08-29
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: jeneen beckett
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I recommend this bus!
I LOVE GoToBus Youngstown/ NYC . I tell everyone, better than flying. I went to see important bankers for a million dollar deal; as usual the buses were clean, fast and efficient. Excellent, no nonsense and no frills needed.
  • Posted on: 2018-08-29
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Michael Robidoux
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I recommend this bus!
  • Posted on: 2018-08-28
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Minxinwu
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I recommend this bus!
  • Posted on: 2018-08-28
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Anhelina Pristas
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I recommend this bus!
  • Posted on: 2018-08-22
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Lara Mahaffy
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I recommend this bus!
Somehow every time I ride this bus some stranger who is assigned to the seat beside me half crawls into my lap and falls asleep. As a young woman travelling alone I am not a big fan of this.
  • Posted on: 2018-08-21
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Shilpa Bhandari
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I recommend this bus!
  • Posted on: 2018-08-21
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Shilpa Bhandari
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I recommend this bus!
  • Posted on: 2018-08-20
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: James
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I recommend this bus!
I wish I knew in advance when the bus would stop for breaks and that it would stop at least once someplace where food can be purchased.
  • Posted on: 2018-08-18
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Nathalia Wilks
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I recommend this bus!
Bus arrived on time. Boarding was fast and a breeze. Seats were spacious and comfortable. Ticket taker and driver were friendly. Driving was good and route taken was efficient, we arrived on time. Improvements can be made with the bathroom, I didnít use it but could smell it from the middle of the bus, it needed some disinfectant or something of the sort. Windows needed to be clean but overall I was pleased and will take them again in the future. It was worth the affordable rate of $30 for a straight thru ride thru from Harrisburg, PA to New York, NY.
  • Posted on: 2018-08-18
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Sharon Beth Long
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I recommend this bus!
  • Posted on: 2018-08-13
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Keylin
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I recommend this bus!
  • Posted on: 2018-08-10
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Danielle Bendjy
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I recommend this bus!
It would be nice if the driver were to tell passengers how long the break at the rest stop was going to be before they got off, so that they knew how much time they had before they had to be back. It would also be nice if all the buses had outlets for charging electronic devices. But the seats were reasonably comfortable and customer service was infinitely better than Greyhound's.
  • Posted on: 2018-08-10
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Danielle Bendjy
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I recommend this bus!
WiFi was patchy and the bathroom was one of the vilest, most unclean hellholes I've ever seen or smelled. Still better than Greyhound.
  • Posted on: 2018-08-04
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Makayla
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I recommend this bus!
Was really cold need warning.
  • Posted on: 2018-07-30
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: George Cox
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I recommend this bus!
A nonrefundable unused ticket should have the flexibility to be exchanged for a ticket on the same trip at a later time.
  • Posted on: 2018-07-28
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Patsy Kelly
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I recommend this bus!
I sat next to a leaky window and it was raining so I got wet.
  • Posted on: 2018-07-23
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Sujan Tamang
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I recommend this bus!
Seats was too congested. Had little space to stretch out letgs.
  • Posted on: 2018-07-14
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Eveling
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I recommend this bus!
  • Posted on: 2018-07-12
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Jeffrey
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I recommend this bus!
Was hard to sleep at times when the driver was talking on the phone, singing out loud, or playing the radio; but if that's what he needs to stay awake when driving overnight, then so be it, I'd rather arrive to my destination safely. Wasn't too crowded and could stretch out.
  • Posted on: 2018-07-09
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Roderick
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I recommend this bus!
  • Posted on: 2018-07-08
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Roderick
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I recommend this bus!
  • Posted on: 2018-07-07
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Lassine Haidara
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I recommend this bus!
Fast
  • Posted on: 2018-07-03
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Melvin johnson
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I recommend this bus!
The restroom on the bus terrible
  • Posted on: 2018-06-30
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Jovanny L Estrel
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I recommend this bus!
  • Posted on: 2018-06-29
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Anhelina
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I recommend this bus!
  • Posted on: 2018-06-28
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Sukragie Ramesar
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I recommend this bus!
trip was good
  • Posted on: 2018-06-25
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: ed
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I recommend this bus!
The reading lights were turned off. I sat there from 9 pm to midnight with only my phone, when I could have read a book or magazine. The toilet was filthy. Also, someone who speaks English or at least a sign with the destination would be very helpful.
  • Posted on: 2018-06-21
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Z
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I recommend this bus!
Iíve taken this bus company a few times and the punctuality could be WAY better Showing up an hr late is absolutely UNACCEPTABLE especially when you cannot have a refund or go another day when itís already prepaid!
  • Posted on: 2018-06-18
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Laurel
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I recommend this bus!
Really worth the money, friendly and covenant.
  • Posted on: 2018-06-14
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Elonda
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I recommend this bus!
That bathroom was bad for the it to be leaving from ny and I guess it was a new driver but he was slow I got to my destination a hour late late safety yes
  • Posted on: 2018-06-14
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Charles Osagie
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I recommend this bus!
They should let customers know how long they are spending in each stops. For the first time I and another customer was left behind while I spent just 3mins in the bathroom the bus returned back to pick us. Overall service great
  • Posted on: 2018-06-11
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Shafaq
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I recommend this bus!
  • Posted on: 2018-06-11
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Elonda
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I recommend this bus!
  • Posted on: 2018-06-09
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Anhelina
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I recommend this bus!
  • Posted on: 2018-06-05
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Alex pete
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I recommend this bus!
GREAT!
  • Posted on: 2018-06-02
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Jennifer Davis
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I recommend this bus!
  • Posted on: 2018-05-31
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Anvesh Munugala
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I recommend this bus!
  • Posted on: 2018-05-31
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Nezar
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I recommend this bus!
Thanks
  • Posted on: 2018-05-30
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Ibrahim Essalai
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I recommend this bus!
great value, along with adhered time
  • Posted on: 2018-05-29
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Nezar A Alhashim
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I recommend this bus!
Thank you
  • Posted on: 2018-05-29
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Nezar A Alhashim
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I recommend this bus!
Thank you
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Nezar A Alhashim
  • Star ratings:
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I recommend this bus!
Thank you
  • Posted on: 2018-05-29
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Lucretta Watson
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I recommend this bus!
i love that the bus is punctual, very clean, and comfortable. even the other riders are respectful, not loud, and not annoying or disrespectful. i would recommend Great Wall for anyone traveling between Cleveland and New York it is a great service, as well as affordable.
  • Posted on: 2018-05-26
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Christine
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I recommend this bus!
Very relaxing ride
  • Posted on: 2018-05-18
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Sukragie Ramesar
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I recommend this bus!
my trip was good
  • Posted on: 2018-05-18
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Sukragie Ramesar
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I recommend this bus!
my trip was good
  • Posted on: 2018-05-16
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Diane
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I recommend this bus!
The bus was ok. and somewhat comfortable. I was dropped off at a different location then my ticket said , but I was able to work it out . All in all I would recommend this bus. I appreciate that they had one stop going and coming. It was a little difficult leaving at 1:20 am even though it was actually 2 AM.
  • Posted on: 2018-05-14
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Anhelina P.
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I recommend this bus!
Thank you.
  • Posted on: 2018-04-22
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: R Muniz
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I recommend this bus!
Even this new bus driver is really nice. I love Great Wall.
  • Posted on: 2018-04-17
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: CheridanC Westmo
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I recommend this bus!
The Manager on the phone was very nice and accomodating. My ticket was booked for Monday and said Sunday to Youngstown, and he was kind enough to let me travel on the date i wanted. Thank you again and I look forward to using your business again. Best
  • Posted on: 2018-04-13
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Ricardo
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I recommend this bus!
New driver. Also nice. Passengers were quieter and much nicer on this ride. No complaints. All great.
  • Posted on: 2018-04-06
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Nezar
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I recommend this bus!
  • Posted on: 2018-03-29
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Bin Liu
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I recommend this bus!
  • Posted on: 2018-03-28
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Nezar Alhashim
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I recommend this bus!
Good Experience
  • Posted on: 2018-03-19
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Safiyyah Acosta
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I recommend this bus!
The amenities advertised like charging ports weren't there and the bathroom doesn't have light or toiletries (soap & toilet paper). Everything else is great!
  • Posted on: 2018-03-19
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: jason
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-03-17
  • Depature: Monroeville, PA
  • Arrival: New York, NY
  • Name: FOLUKE OGUNLOWO
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I recommend this bus!
  • Posted on: 2018-03-13
  • Depature: New York, NY
  • Arrival: Monroeville, PA
  • Name: Foluke Ogunlowo
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I recommend this bus!
  • Posted on: 2018-03-12
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Johanna
  • Star ratings:
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I recommend this bus!
Yes I would
  • Posted on: 2018-03-11
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Rod
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-03-08
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: rod jackson
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I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Quameek
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I recommend this bus!
The Lady Recieving The tickets was so rude and unprofessional. For that reason alone I will never support them again.
  • Posted on: 2018-02-26
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Sukragie Ramesar
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I recommend this bus!
Trip was good
  • Posted on: 2018-02-24
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Bin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-02-23
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Anhelina Pristas
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I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Pristash
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I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Pristash
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-02-19
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Eyana
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I recommend this bus!
The bathroom was disgusting. No hand sanitizer, toilet paper, nothing.The bus itself was very clean, but the bathroom was terrible.
  • Posted on: 2018-02-17
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Maryellen
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I recommend this bus!
  • Posted on: 2018-02-16
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Joveta
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I recommend this bus!
Please bring back movies.
  • Posted on: 2018-02-05
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: roderick jackson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-02-05
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Roderick Jackson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-02-03
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Anhelina Pristas
  • Star ratings:
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I recommend this bus!
All was good. Great transportation from New York to Cleveland.
  • Posted on: 2018-01-31
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Maurice Mclin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-30
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Kayiam burr
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I recommend this bus!
The experience was great! Only issue they have is timing on their second pick-up stop.they be late or sometimes don't come at all to clarion. But if u call them ahead of time and let them know your there, I guess everything else is fine.
  • Posted on: 2018-01-24
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Sonya Johnson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-22
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Jacob dehoyos
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I recommend this bus!
Needs better seats
  • Posted on: 2018-01-14
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Sukragie Ram
  • Star ratings:
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I recommend this bus!
good service
  • Posted on: 2018-01-11
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: R Muniz
  • Star ratings:
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I recommend this bus!
New driver. Same professionalism as always.
  • Posted on: 2018-01-08
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Olga
  • Star ratings:
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I recommend this bus!
It was a nice quick ride.Thank you!
  • Posted on: 2018-01-08
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: R Muniz
  • Star ratings:
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I recommend this bus!
Love the bus and its drivers. The only problem is the on-bus bathroom. Everything else is great.
  • Posted on: 2018-01-07
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Samuel Jambrovi&
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Sai Bin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-05
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: ERin okeefe
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I recommend this bus!
Great and quick ride
  • Posted on: 2018-01-04
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: WuSi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-04
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Andy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-04
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Wang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-04
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Andy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-04
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Shantelle Jackso
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I recommend this bus!
I was pushed on board physically by the driver when departing New York. I did not deserve this and I hope you all do something about this. I believe the Greatwall Bus Line people are rude and have seen this before including the cashier who handled my ticket, but never have I been handled this way.
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-31
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Andrea
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: liz
  • Star ratings:
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I recommend this bus!
shortest trip. very punctual.
  • Posted on: 2017-12-29
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Teresa
  • Star ratings:
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I recommend this bus!
Heat was not working on bus. We had to wear coats, hats, gloves and scarves making for an uncomfortable ride.
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: SHELBY
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Teresa
  • Star ratings:
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I recommend this bus!
Passengers should be required to were headphones when listening to electronic devices.
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Rochelle
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I recommend this bus!
Do to an emergency, I was unable to go on the trip. I called the bus station in NYC and they told me I could not get a voucher to use the tickets at another time. I am a senior citizen and $120 is a lot of money. I was very disappointed.
  • Posted on: 2017-12-28
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Ariona B
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I recommend this bus!
I enjoy riding with Great Wall itís just that in the winter the bus is extremely cold by the windows. I just wish that there was a little more heating on the bus.
  • Posted on: 2017-12-27
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Roderick Jackson
  • Star ratings:
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I recommend this bus!
Very nice ride, warm and comfy
  • Posted on: 2017-12-27
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Lindsay Welsh
  • Star ratings:
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I recommend this bus!
We mad great time and The bus was very comfortable! Thank you!
  • Posted on: 2017-12-26
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Nasir curry
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-26
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Roderick Jackson
  • Star ratings:
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I recommend this bus!
Very nice ride, warm and comfy.
  • Posted on: 2017-12-26
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Roderick Jackson
  • Star ratings:
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I recommend this bus!
Very nice ride, warm and comfy.
  • Posted on: 2017-12-26
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Roderick Jackson
  • Star ratings:
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I recommend this bus!
Very nice ride, warm and comfy.
  • Posted on: 2017-12-26
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Roderick Jackson
  • Star ratings:
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I recommend this bus!
Very nice ride, warm and comfy.
  • Posted on: 2017-12-26
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Roderick Jackson
  • Star ratings:
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I recommend this bus!
Very nice ride, warm and comfy.
  • Posted on: 2017-12-26
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Roderick Jackson
  • Star ratings:
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I recommend this bus!
Very nice ride, warm and comfy
  • Posted on: 2017-12-26
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Roderick Jackson
  • Star ratings:
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  • Comfort:
I recommend this bus!
Very nice ride, warm and comfy
  • Posted on: 2017-12-26
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Roderick Jackson
  • Star ratings:
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I recommend this bus!
Very nice ride. very warm and comfy
  • Posted on: 2017-12-26
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Belle
  • Star ratings:
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I recommend this bus!
The bus driver doesn't want to arrive at the station which I purchased at the MID-NIGHT without any remedies! Fortunately, after making a call to the boss, the driver rode me to the destination in the end. Thank God, I don't have to walk 3.2miles bake to home in a severe winter at Christmas Eve mid-night.
  • Posted on: 2017-12-23
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Belle
  • Star ratings:
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I recommend this bus!
Good and fast.
  • Posted on: 2017-12-23
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Sukragie Ramesar
  • Star ratings:
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I recommend this bus!
My trip was good
  • Posted on: 2017-12-21
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Ramona
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-20
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Robert
  • Star ratings:
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I recommend this bus!
It would be awesome to always have working WIFI on buses. Tablets are a great way to pass the time on buses.
  • Posted on: 2017-12-20
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Robert
  • Star ratings:
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I recommend this bus!
It would be awesome to always have working WIFI on buses. Tablets are a great way to pass the time on buses.
  • Posted on: 2017-12-18
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Jane
  • Star ratings:
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I recommend this bus!
Very dirty restroom
  • Posted on: 2017-12-17
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Alexander
  • Star ratings:
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I recommend this bus!
Very dirty restroom
  • Posted on: 2017-12-11
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: demond merritt
  • Star ratings:
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I recommend this bus!
Great service
  • Posted on: 2017-12-10
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Ressie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-08
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Robert Popolow
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-07
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Sukragie I ames
  • Star ratings:
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I recommend this bus!
great service
  • Posted on: 2017-11-29
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Jasmine Multani
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I recommend this bus!
We made too many unscheduled stops on the side of the roads to pick people up. This is unfair to people who were at the original pickup points.
  • Posted on: 2017-11-28
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Laura Araman
  • Star ratings:
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I recommend this bus!
My 5:20 bus arrived late and then door was broken which put it out of commission. We were told that another one was on its way and would arrive in 10-20 minutes. It arrived over an hour later. I wish that this was communicated to us. Then once that arrived, it wasn't clear where the bus was going. The staff called people going to Pittsburgh onto the bus first and didn't tell the people going to Harrisburg that there would be room. The people on the 5:20 bus were nervous there wouldn't be room since those on the 6:20 bus were getting on too. If more was communicated it would have made for a very different experience. There was pushing and shoving which was unnecessary, but everyone was concerned they wouldn't get a spot. While our bus was scheduled to arrive at 8:50, we arrived at 10:45.
  • Posted on: 2017-11-28
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Shafaq ahmad
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-28
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Shafaq ahmad
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-28
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: John
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-28
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Hernando Widjaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: John
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alexandria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Monroeville, PA
  • Arrival: New York, NY
  • Name: Ilona
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I recommend this bus!
The bus trip from Monroeville to NYC was impressively fast. I was glad to have 2 seats to myself, and I am so happy you have USB charging ports at every seat! Will continue to ride with you!
  • Posted on: 2017-11-27
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tyler
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I recommend this bus!
The restroom was absolutely disgusting, it looked like it has never been cleaned. There were points in the trip where I was being thrown from my seat because of the speed we were going over some bumps in the road. There were times that it was cold and there were times when I started sweating, there was no in between. I probably would take this bus again.... if it were my last resort.
  • Posted on: 2017-11-26
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Markell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Markell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Nasaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Steven
  • Star ratings:
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I recommend this bus!
Bus left 15 minutes late for no reason. GotoBus app is useless since Iím still required to print out my ticket.
  • Posted on: 2017-11-25
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Bin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-25
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Magalys
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-24
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Genesis poveda
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I recommend this bus!
It was a great trip!
  • Posted on: 2017-11-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Shree
  • Star ratings:
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I recommend this bus!
the bus started an hour late and all the passengers were left standing under the Manhattan bridge in cold weather without being given any other arrangements or confirmation.
  • Posted on: 2017-11-21
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: demond merit
  • Star ratings:
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I recommend this bus!
Love bus
  • Posted on: 2017-11-21
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Markell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-20
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Aida Carriůn
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I recommend this bus!
The Bus is comfortable and clean but when you buy the ticket online they send you one address for the bus stop in NY (94 Madison St.) but when you get there the Bus stop is another one (Canal St.)
  • Posted on: 2017-11-14
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Hassan taan
  • Star ratings:
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I recommend this bus!
There was a continuous noise from the ventilator on the bus from nyc to Pittsburgh Monday nov 13 leaving nyc at 530. I️ used the same bus three weeks ago and we suffered from the same noise. It was continuous for 7 hours. I️ have a recording of the noise of you want it
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Hailey
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I recommend this bus!
It's not the easiest to sleep on but it is an excellent affordable travel option. Extremely clean and convenient!
  • Posted on: 2017-11-10
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Todd Patterson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-08
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Liu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-06
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Sukragie Ramesar
  • Star ratings:
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I recommend this bus!
trip was good
  • Posted on: 2017-11-06
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Hailey
  • Star ratings:
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I recommend this bus!
Price was great, the route is extremely efficient. There were patrons inconsiderate of the 12:20a departure and talked throughout much of the ride--but otherwise a great way to travel.
  • Posted on: 2017-11-06
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Brittanie Moxley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-06
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Brittanie Moxley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-05
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Joe W
  • Star ratings:
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I recommend this bus!
The seat next to mine was a little dirty, but there was lots of room to spread out. I greatly enjoyed the Great Wall Chinatown bus experience, it was quick and comfortable!
  • Posted on: 2017-11-03
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: kw
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-30
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Abiola Oladipo
  • Star ratings:
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I recommend this bus!
Very effective and time conscious
  • Posted on: 2017-10-29
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: George CHRISTMAN
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-26
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Ricardo
  • Star ratings:
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I recommend this bus!
Best and nicest bus drivers.
  • Posted on: 2017-10-20
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Robert hemley
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I recommend this bus!
It was overall okay but could use some improvements
  • Posted on: 2017-10-20
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Laura Manos-Hey
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I recommend this bus!
The service was just fine, except for arriving at our destination a full hour late.
  • Posted on: 2017-10-13
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Ricardo
  • Star ratings:
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I recommend this bus!
Great Wall has the best and friendliest bus drivers. I can't sing their praises enough.
  • Posted on: 2017-10-12
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: William
  • Star ratings:
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I recommend this bus!
Would have been nicer if they had AC outlet as advertized so I could charge my cell. Also arrival time was 2 hrs later than advertised. I think the driver could announce stops and breaks and progress. I went with the crowd, but really didn't know what was going on.
  • Posted on: 2017-10-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Kamil
  • Star ratings:
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I recommend this bus!
Good and reliable
  • Posted on: 2017-10-09
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Bin Gao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-09
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Bin Gao
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-02
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Hernando Widjaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-02
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Hernando Widjaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-20
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Anthony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-20
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Julia Hines
  • Star ratings:
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I recommend this bus!
Good value.
  • Posted on: 2017-09-20
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: CP
  • Star ratings:
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I recommend this bus!
Driver is reliable, and hardworking. The lady who called me about the problem with the ticket was very effecitive
  • Posted on: 2017-09-19
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Christy
  • Star ratings:
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I recommend this bus!
Cheap. Gets me to where I need to go.
  • Posted on: 2017-09-16
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony Hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-16
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Joe
  • Star ratings:
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I recommend this bus!
Arrived at destination 2 hours late. Driver didn't speak english. Will never use great Wall again. Terrible
  • Posted on: 2017-09-15
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Sukragie Ramesar
  • Star ratings:
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I recommend this bus!
trip was good
  • Posted on: 2017-09-14
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: latrese
  • Star ratings:
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I recommend this bus!
Great and cheap
  • Posted on: 2017-09-13
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Gary
  • Star ratings:
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I recommend this bus!
Great way for getting from point A to point B
  • Posted on: 2017-09-11
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Jonathan Walker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Ankit
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-10
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Jorge Ramirez
  • Star ratings:
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I recommend this bus!
I never find the address that the sistem show me to take the bus. I had to find other company and terminal to travel to NY. That's terrible I took pics of the place and the door was looked. That's sucks and I need to know what about the money that I paid for this ticket.
  • Posted on: 2017-09-09
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Gabriel Case
  • Star ratings:
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I recommend this bus!
Maybe mention that the times are subject to change. The arrival was 3hours late due to traffic.
  • Posted on: 2017-09-07
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: John
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-07
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: John
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-07
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Hernando Widjaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-07
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: magalys rivera
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-06
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Shanika Benjamin
  • Star ratings:
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I recommend this bus!
I missed the bus today. What can I do?
  • Posted on: 2017-09-02
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Anthony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-31
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Nithin Kurapati
  • Star ratings:
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I recommend this bus!
Bus is kinda smelly. I really wanted to put my face out of the window. Because I couldnít bare the smell. N then later I get thru it. I thought bus was kinda comfort. But for $30 thatís all youíll get. I wouldnít recommend this bus. I would rather put extra $15 to choose comfort seating buses like greyhound or peterpan
  • Posted on: 2017-08-30
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
This bus was clean and updated. They had chargers on the bus and we arrived just in time. Definitely not what I expected. It was way better than any review I've read. The same ride for greyhound would have been double the price and double the time. I would definitely recommend this company. Mny trip was from Ohio to NYC.
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Robert McGinnis
  • Star ratings:
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I recommend this bus!
WiFi and AC outlets would have been helpful.
  • Posted on: 2017-08-27
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Bin Gao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-25
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Raja narender re
  • Star ratings:
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I recommend this bus!
The bus service is the worst service it left early
  • Posted on: 2017-08-24
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Louise Woods
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Gavhar Rasulova
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-23
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Khristopher Whee
  • Star ratings:
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I recommend this bus!
Once again bathroom was disgusting and no toilet paper
  • Posted on: 2017-08-23
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Khabirah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-23
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Gary
  • Star ratings:
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I recommend this bus!
Bathroom a mess..but a cheap way of getting from point A to point B
  • Posted on: 2017-08-23
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Ricardo
  • Star ratings:
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I recommend this bus!
The non- Chinese passengers need to be monitored. Some behave badly and are rude to the drivers.
  • Posted on: 2017-08-23
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Anthony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-22
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Jaime
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was clean, I didn't go to the bathroom so I can't comment about it. I'm a short person so the seating space was fine but I understand some other people could find it uncomfortable. The passengers were quiet and respectfull. The drive was fast. We made two stops of 10 minutes each. The first one we pick o some passengers and the second one was for going to the bathroom. I didn't get out of the bus in neither of those ocaccions, I was afraid to be left. The pilot only speak Chinese so I could understand him , but he was respectful. Is not a fancy ride but Ian a good option if you need to travel to NYC fast, the other bus lines will take almost 14 hours UNBELIEVABLE! So I recommend to anyone who is on a rush. The bus wasn't full so I got the chance to use two seats for my comfort.
  • Posted on: 2017-08-19
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Luis Miguel Ceba
  • Star ratings:
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I recommend this bus!
The driver got lost once in new york city, perhaps because of the blocked roads. So the destination point was changed
  • Posted on: 2017-08-19
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Khabirah
  • Star ratings:
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I recommend this bus!
I could barely fit my knees behind the seat.
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Khabirah
  • Star ratings:
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I recommend this bus!
The bus could have been cleaned
  • Posted on: 2017-08-18
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Julie Burkholder
  • Star ratings:
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I recommend this bus!
Great ride! Thanks!
  • Posted on: 2017-08-18
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Julie Burkholder
  • Star ratings:
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I recommend this bus!
Great ride... thanks!
  • Posted on: 2017-08-17
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Divine taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Mj
  • Star ratings:
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I recommend this bus!
The Great Wall bus I booked was a delayed massively on my back trip to NYC from Pittsburgh. And the bus driver was rude, even yelled at me to go the the ticket stop to get the ticket without saying anything, but yelling. And the staff at the ticket too, no respect at all, they have the worst of the worse services. Won't take their bus ever again! Btw, their price is even very expensive. What a terrible company.
  • Posted on: 2017-08-14
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Isabella
  • Star ratings:
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I recommend this bus!
The bus made way too many noises when it drove. The bus driver let people blast music from there phones at 3 am while people were trying to sleep but when someone lost their phone, he stops the bus entirely and yells at everyone. but then continues to let people blast noise while everyone was sleeping. a woman on the bus kicked me and pushed me to get the seat next to me when there was over 10+ extra seats and now my ankle is sprained. the bus driver did NOTHING about it.
  • Posted on: 2017-08-14
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Darrell
  • Star ratings:
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I recommend this bus!
Need More Room, I'm 6'4 And It's Very Uncomfortable
  • Posted on: 2017-08-11
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Mario
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-11
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Kris Hilton
  • Star ratings:
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I recommend this bus!
First time on this bus. Nobody helps you with your luggage or bags!! DOESN'T EVEN PROVIDE TOILET PAPER FOR PASSENGERS!!! Seats are VERY uncomfortable and no leg room, overhead compartments are not secure!!! bags were falling on passengers the entire trip.
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Chana
  • Star ratings:
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I recommend this bus!
It would be nice if the driver announced all stops in English
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Hernando
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tonia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Ricardo
  • Star ratings:
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I recommend this bus!
Now that non-Chinese people are taking this bus, the bad behavior is increasing: people play their laptops and phones without headphones; people talk loudly on the phone; and some people smoke in the bathroom. I wish the bus driver would remove these selfish patrons. Your drivers are so nice. It's a shame.
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Anhelina Pristas
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-05
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tonia First
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-04
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Jonathan Walker
  • Star ratings:
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I recommend this bus!
The bus was almost over booked. The passengers were not so willing to share seats. Arrival time was 12: 00 and got to my destination at 1: 00. Overall satisfied with the convenience of service.
  • Posted on: 2017-08-03
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Ponder
  • Star ratings:
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I recommend this bus!
I would knot now because I miss the bus?
  • Posted on: 2017-08-02
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Elvonsha
  • Star ratings:
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I recommend this bus!
Bus was tight seats Shakey and uncomfortable.
  • Posted on: 2017-08-01
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Jammie
  • Star ratings:
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I recommend this bus!
Speedy service. Friendly driver.
  • Posted on: 2017-07-31
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Sukragie Ramesar
  • Star ratings:
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I recommend this bus!
My trip was good,slept right through
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Kushalappa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-28
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Divine taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-28
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Xinke Li
  • Star ratings:
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I recommend this bus!
I would to say the service of the Great Wall is not good. Sometimes, the bus is not punctual. We can not communicate well with the driver and staff. Especially when I booked tickets in wrong time on the computer, unexpectedly they did not refund or reschedule. I feel terrible.
  • Posted on: 2017-07-27
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Joe Kenneally
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-26
  • Depature: Monroeville, PA
  • Arrival: New York, NY
  • Name: Samantha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Jianjie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Larissa
  • Star ratings:
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I recommend this bus!
The staff talked only in Chinese most of the time. The bus was old, uncomfortable and it did not provide seat belt.
  • Posted on: 2017-07-24
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Manogna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Jerrica Deloatch
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Chasidee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-14
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Jonathan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-14
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Khabirah Acosta
  • Star ratings:
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I recommend this bus!
I have been taking this bus for years now and I have to say, they provide good quality at a cheap rate.
  • Posted on: 2017-07-12
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Joshua Reisner
  • Star ratings:
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I recommend this bus!
Bathrooms was filthy and ill equipped as always. Seats need to be cleaned but were comfortable. Driver was excellent but chose an unnecessary rest stop as we were already delayed by construction for over an hour. Most uncomfortable was the noise and the smoking. Patrons were not asked to keep their music and movies down. Driver did not stop people from smoking in the bathroom. Still the best way to get to PGH from NYC, driver needs to address problem passengers.
  • Posted on: 2017-07-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: binta
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Jianjie Mii
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Frincellar
  • Star ratings:
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I recommend this bus!
Like it
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Andy pan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Alex Caffee
  • Star ratings:
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I recommend this bus!
The bathroom was missing toilet paper and hand sanitizer. The bus was comfortable, though, but smelled a bit funky. Bus was very punctual.
  • Posted on: 2017-07-09
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Jonathan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-08
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Marketa
  • Star ratings:
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I recommend this bus!
I love to ride with Great Wall as they are going straight to New York without any additional stops and plus it is cheaper than Greyhound.
  • Posted on: 2017-07-06
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Ankit
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Miriam Cremer
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: BKB
  • Star ratings:
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I recommend this bus!
Overall very clean bus and prompt/timely service. However the reclining seats and leg space was so small that you couldn't properly sleep on the bus. Also the crowd on the bus was loud and there was no announcement by bus driver to lower cell phone volume or to speak slowly so as to not disturb fellow passengers. This was definitely the turnoff for me.
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Guillaume Lample
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Ed
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-02
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Gary Murray
  • Star ratings:
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I recommend this bus!
Need a proper phone service, cant get through whenever I call numbers provided. Waiting area in Pittsburgh needs cleaning and to be more relaxing and comfortable.
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Anika Green
  • Star ratings:
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I recommend this bus!
Great prices but when you get on at Madison St. NY, NY, you have to check in then walk up to get on the bus which can be challenging with luggage
  • Posted on: 2017-07-01
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: HANNAH
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-01
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Melvin Johnson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: minxin wu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-30
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Michelle
  • Star ratings:
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I recommend this bus!
Bathroom a mess
  • Posted on: 2017-06-26
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Vanessa Baldwin
  • Star ratings:
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I recommend this bus!
More communication when other passengers are to be transferring to another bus. Many passengers didn't know that they were to get off and on a different bus.
  • Posted on: 2017-06-26
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: SD
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Marysia K
  • Star ratings:
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I recommend this bus!
Prompt departure & trash bags available for every row of seats
  • Posted on: 2017-06-26
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Doni gray
  • Star ratings:
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I recommend this bus!
Need my money back
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Jianjie Mi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Johnathan
  • Star ratings:
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I recommend this bus!
Love the lady at the new York office. She's great!
  • Posted on: 2017-06-24
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Kymberlie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Stephanie
  • Star ratings:
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I recommend this bus!
Bus was clean besides the bathroom. AC worked and it was a pretty comfortable ride overall. Staff was fine but there was a lot of yelling and screaming at the beginning of the ride and not a word spoken about the trip, where we are, why we're stopped, how long the break is, etc. Other first time riders were definitely disoriented. Bus arrived about a half hour late. Overall not bad, but they earn the most points for being the only bus that runs from NY to Youngstown. If they had a competitor with buses that had a functioning bathroom and maybe one person who will at least tell you that you're on the right bus, I would consider them.
  • Posted on: 2017-06-22
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Mayisha
  • Star ratings:
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I recommend this bus!
Honestly, I loveee the Great Wall Bus! Its wayy better than Greyhound but it would be even better if it had tissue in the bathroom to wipe and an outlet to plug the phone. Other than that, I loveee this bus And I recommend this to everyone I meet and I love the fact the stops arent long
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Binta
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Doni gray
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-18
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Sai
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-16
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Ankit
  • Star ratings:
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I recommend this bus!
Thanks
  • Posted on: 2017-06-14
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: JASSON
  • Star ratings:
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I recommend this bus!
Fast can't complain they get you where you have to go. Driver is always happy.
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Jun
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Daniel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-10
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-09
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Dawood
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Brian
  • Star ratings:
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I recommend this bus!
Straightforward service and really chill with letting bikes on--the only company that allows it for Pittsburgh <--> NYC Didn't have to take off my pannier bags!
  • Posted on: 2017-06-06
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Anthony Hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Henry Luu
  • Star ratings:
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I recommend this bus!
I like it, because the bus stops in Chinatown.
  • Posted on: 2017-06-02
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Anthony Hunt
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: binta
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-27
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Mert
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-27
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Anhelina
  • Star ratings:
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I recommend this bus!
I was satisfied with the service.
  • Posted on: 2017-05-27
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Nyla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-23
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: SD
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-21
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Ricardo
  • Star ratings:
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I recommend this bus!
My favorite busdrivers ever!
  • Posted on: 2017-05-19
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Andy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Monroeville, PA
  • Name: Kyle
  • Star ratings:
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I recommend this bus!
Didn't realize there was an optional stop in New Stanton. It would be helpful to be able to book a ticket for that stop or somehow know that that is a stop when booking a ticket. We arrived about 30 minutes later than the stated arrival time, so I took a star off from punctuality. The bathroom on the bus was a nightmare, but we made stops at places with bathrooms so it was alright. The bus was way too hot for the first hour and 45 minutes or so, but luckily it was resolved eventually. At least there were usb ports at each seat, and it was cheap so most of these things were to be expected.
  • Posted on: 2017-05-14
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Anthony Hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-09
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Crystal
  • Star ratings:
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I recommend this bus!
The staff was very rude, at the ticket booth the lady said we had to pay to print out our tickets before a boarding the bus which was not true. All we had to do was locate it in our emails and show the driver, so she made me pay for no reason. The busy was very very uncomfortable, and upon returning the driver was speeding it was a bit scary, also the location for returning to NY clearly states we would be dropped off at our departured stop which is a lie they rushed us off the bus and you must walk to your destination.
  • Posted on: 2017-05-05
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Alfredo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: David Power
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Sukragie. Ramesa
  • Star ratings:
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I recommend this bus!
Nothing to complain about
  • Posted on: 2017-05-02
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Heidi Redd
  • Star ratings:
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I recommend this bus!
OMG..THIS BUS WAS FILTHY THE SEATS WERE DISGUSTING AND SNWKK WORST. HOW DO YOU ALLOW SUCH FILTHY ACCOMMODATIONS FOR YOUR CUSTOMERS THE STENCH FROM THE BATHROOM KEEP ME WITT TISSUE TO MY MOUTH SO I WOULDN'T THREW UP!! GOING AND COMING BACK. I THREW MY CLOTHES IN THE WASHING MACHINE WHEN I ARRIVED AT HOME FOR FEARV OF BUGS AND IMMEDIATELY SHOWERED.YOU MUST DO BETTER
  • Posted on: 2017-04-29
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Sukragie. Ramesa
  • Star ratings:
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I recommend this bus!
Everything is good, nothing to complain about.
  • Posted on: 2017-04-22
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Leon Schwendener
  • Star ratings:
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I recommend this bus!
It was very cold in the bus. Turning the heat up would have been nice!
  • Posted on: 2017-04-21
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Onyechi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Shanika Benjamin
  • Star ratings:
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I recommend this bus!
It was a smooth decent ride and the staff were very nice but the bathroom was disgusting and the outlets didn't work.
  • Posted on: 2017-04-18
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Paula Charles Sm
  • Star ratings:
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I recommend this bus!
I all ready recommend people, i enjoyed the ride to and from new York, i got to my destination before my scheduled time that was awesome
  • Posted on: 2017-04-12
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Markell Foster
  • Star ratings:
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I recommend this bus!
loved the comfort
  • Posted on: 2017-04-12
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Markell Foster
  • Star ratings:
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I recommend this bus!
Loved my ride with this company
  • Posted on: 2017-04-12
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Markell Foster
  • Star ratings:
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I recommend this bus!
The service was pretty good
  • Posted on: 2017-04-12
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Markell Foster
  • Star ratings:
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I recommend this bus!
Love riding with this bus service, its fast and convienent
  • Posted on: 2017-04-12
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Markell Foster
  • Star ratings:
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I recommend this bus!
Keep up the awesome work, you guys rock
  • Posted on: 2017-04-12
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: MARKELL FOSTER
  • Star ratings:
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I recommend this bus!
The ride was nice and fast, everyone should book with them
  • Posted on: 2017-04-12
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: markell foster
  • Star ratings:
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I recommend this bus!
AMAZING
  • Posted on: 2017-04-12
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Markell Foster
  • Star ratings:
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I recommend this bus!
I ride often and its always a good ride
  • Posted on: 2017-04-10
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: liz
  • Star ratings:
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I recommend this bus!
best way to get back and forth from NYC to ClE
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Jasbir
  • Star ratings:
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I recommend this bus!
Seet is not good not comfortable need sleep seet And some time bad smeel Chinese food i travel 50 time in bus but last time b4 2 days im coming from new york to ohio good travel but need sleepi seets i pay extra
  • Posted on: 2017-04-06
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Ricardo
  • Star ratings:
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I recommend this bus!
Your bus drivers are really, really nice. I rode from Youngstown to NY on the midnight bus on Wed, April 5, and that driver is my all-time favorite.
  • Posted on: 2017-04-05
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Anhelina
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-03
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Rajiv
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-02
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Dan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-30
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Dakota
  • Star ratings:
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I recommend this bus!
Good steady trip, the drivers are very compassionate and safe. thank you
  • Posted on: 2017-03-27
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Ashley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-24
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Chanhong lin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-24
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Chaofeng zhang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Tricia
  • Star ratings:
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I recommend this bus!
Bus was extremely clean. Although the restroom was not. No toilet tissue nir hand sanitizer and it reeked an awful odor. I had to wait 4 1/2 hours to get to use the restroom. Overall great trip, with the exception of the bathroom.
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Ankit
  • Star ratings:
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I recommend this bus!
Thanks go to bus nice bus booking website and app
  • Posted on: 2017-03-19
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: John Li
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-19
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Duoni Pan
  • Star ratings:
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I recommend this bus!
I think this is the last resort to use if needed to go to new York at last minute. The bus was filthy, and the wait station smells like an ash tray.
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Ricardo
  • Star ratings:
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I recommend this bus!
Your drivers are always friendly and professional. This one on the bus to Cleveland leaving NYC on March 17 is my favorite. He is really, really nice. My only complaint is that many single young men are now taking your bus and many of them lack manners and common courtesy. On this ride, two young men in their early 20s played their phones loudly without using headphones, so that the test of us had to listen to them shout and laugh. Your bus rocks, though.
  • Posted on: 2017-03-17
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Caroline
  • Star ratings:
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I recommend this bus!
Great Wall staff were friendly and flexible, bus was quick and clean.
  • Posted on: 2017-03-17
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Anthony Hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: I mtizaz Ali
  • Star ratings:
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I recommend this bus!
Overall my trip was good
  • Posted on: 2017-03-13
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Ragnhild W
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-11
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Yuxuan Yang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-11
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Altynay
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Marines
  • Star ratings:
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I recommend this bus!
The trip going to NYC was unorganized. People pushing and shoving to get on the bus, and no assigned seats. Last the people receiving the people were not courteous.
  • Posted on: 2017-03-06
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Stephanie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Mayisha
  • Star ratings:
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I recommend this bus!
I rated comfort and amentities a 1 because it doesn't have a place to plug in the phone, they make pit stops for us, but do not inform us which is a pit stop and which on is a drop off area. It confused me because we made like 4 or 5 stops. 3 were to drop us off and 1 was to take a break. I had to ask questions because they only shouted in their language what was happening, and I also had to pick up on body language and queues to understand what was happening. Other than that, GoToBus is a great service, great prices and is always speedy. I am very grateful to know about such a wonderful bus and its existence.
  • Posted on: 2017-02-24
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Mayisha King
  • Star ratings:
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I recommend this bus!
I love Go To Bus and I tell all my friends to get on it. The only thing I wasn't expecting was a transfer bus which should be seen on the computer before you buy the ticket. Also,some of your buses do not have charger holes for phones. That'll be a great addition to this service. Thank you
  • Posted on: 2017-02-22
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Sukragie
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I recommend this bus!
The only problem was that the driver doesn't speak English
  • Posted on: 2017-02-21
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Frederick Weiser
  • Star ratings:
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I recommend this bus!
Bathrooms simply need to be fixed they are messy, and stink to high heaven!
  • Posted on: 2017-02-19
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Darren
  • Star ratings:
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I recommend this bus!
Tickets are cheap in comparison to other companies. It is a bus ride, no hassle, no gimmick. Able to purchase tickets online and print at home. Timing seems to fit those that need to travel back and forth for work. I travel from NYC to York PA. Bus makes a stop in Harrisburg, PA. I have traveled with this bus company twice so far. No issues so far. The other customers may seem a bit shady at times, but it is $30 one way trip, so you can't really complain. But I had no issues with other customers nor have I witnessed any issues. Just have to put it out there in case you were wondering because wall street stock brokers and executives are not going to be on this bus ride.
  • Posted on: 2017-02-13
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Hernando Widjaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-02-10
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Hernando Widjaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-02-01
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Aboston
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Vivian
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-26
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Bin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-25
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Bin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Tychelle
  • Star ratings:
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I recommend this bus!
There was no wifi
  • Posted on: 2017-01-21
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Enoch A Yeboah
  • Star ratings:
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I recommend this bus!
Bus arrived late. Besides, there was no proper communication between GotoBus office staff and passengers on why the bus delayed and the time it was expected to arrive.
  • Posted on: 2017-01-20
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Frank Wang
  • Star ratings:
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I recommend this bus!
It's a nice journey, bus is clean and on time.
  • Posted on: 2017-01-20
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Enoch A Yeboah
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I recommend this bus!
we were not taken to the actually stated destination in New York. The trip was quite enjoyable though.
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Edgardo Rivera
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-16
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Edgardo Rivera
  • Star ratings:
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I recommend this bus!
It was good!
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Yuxuan Yang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-14
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Li Hua Zhu
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2017-01-12
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Hernando Widjaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-11
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Ricardo
  • Star ratings:
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I recommend this bus!
Great Wall has the best drivers: friendly, courteous, diligent and honest. The only issues are the non-Chinese passengers who can sometimes be rude and selfish. The bathroom is not clean at all either. However, the company and its workers are stellar employees. It is the US-born passengers who cause the only and the very few issues with the bus. I wish there were some way to kick off unruly and selfish passengers or to ban them from future travel (eating and throwing trash on the seats or floor, talking loudly on the phone, taking up seats with their bags).
  • Posted on: 2017-01-11
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Joe
  • Star ratings:
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I recommend this bus!
AmaZing driver
  • Posted on: 2017-01-08
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Krsna-Jivani Ziy
  • Star ratings:
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I recommend this bus!
Too chaotic
  • Posted on: 2017-01-08
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Rahatu Alasane
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-08
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Charles osagie
  • Star ratings:
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I recommend this bus!
I don't like the idea of allowing people to smoke in the bathroom on the bus.
  • Posted on: 2017-01-04
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Elonda Carter
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Ronnie
  • Star ratings:
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I recommend this bus!
Great value and service.
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Andrea
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-31
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-30
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: kiara
  • Star ratings:
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I recommend this bus!
I didn't make it to may trip because I couldn't leave my car at Asian plaza for my trip. You guys need to relocate or work on a parking lot for travelers. Is it possible to get a refund for my trip to come back on Monday seeing how I couldn't make it so I won't be needing my ticket from NYC- CLE?
  • Posted on: 2016-12-27
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-25
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tony Hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-25
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony Hunt
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-12-25
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Josh
  • Star ratings:
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I recommend this bus!
Typical Chinatown bus experience. Improved slightly from previous years. New coach however no outlet or USB ports. Patrons need to be encouraged to keep their voices and bodily functions down.
  • Posted on: 2016-12-24
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Ankit
  • Star ratings:
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I recommend this bus!
Thanks for services
  • Posted on: 2016-12-24
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Freddy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Ron morgan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Yimei Jiang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Josh R.
  • Star ratings:
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I recommend this bus!
We were over an hour late. That could have been avoided by offering a route that dwparts NYC after rush hour rather than during... Also 2 rest stops are nice but unnecessary when there is a delay.
  • Posted on: 2016-12-23
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Julia Hines
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-22
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Naomi
  • Star ratings:
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I recommend this bus!
please email or call the web sight wasn't working when i needed to change my ticket & i called & left a voicemail bc i couldn't get through. i reached someone today who said i should email but i don't know where that is
  • Posted on: 2016-12-22
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Dawn
  • Star ratings:
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I recommend this bus!
The bathroom is really unhygienic.
  • Posted on: 2016-12-19
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Yimei
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-19
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Don Wood
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-16
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Hernando Widjaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-15
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Andy Pan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-12
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Hernando widjaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-10
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Hernando Widjaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-02
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Jasmine Multani
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-01
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Dee
  • Star ratings:
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I recommend this bus!
Bathroom is dirty. Needs to be cleaned between each route. Wifi would be nice and convenient too.
  • Posted on: 2016-11-28
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: rosemond
  • Star ratings:
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I recommend this bus!
The service rendered is okay and up to standard. However,if you forget to leave anything in the bus, you will never get it back. (it depends) My family and I took the bus to NY and unfortunately, we left new packs of blood glucose test strips which was over $200 and we couldn't get them back. Passengers were less the 30 and My family and I were the only passengers at the back but "they" told us they couldn't find anything in the bus. I took the bus recently during the thanksgiving to NY and again I left my Ipad. Guess what will happen? I didn't even bother to call because I know there's no way I'll find my Ipad. Their service is not bad but there's no trust!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: rosemond
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
Bus was 45mins late picking me up from Youngstown
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Hernando widjaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-27
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Chaoyi Ma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-27
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Vosharra Wooten
  • Star ratings:
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I recommend this bus!
Great ride, we got to our destination before scheduled time. As usual the seats are not comfortable to seat on to sleep but that is the case with most buses.
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Char
  • Star ratings:
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I recommend this bus!
SO CHEAP, not as fast this time. I wish the bus driver would like tell everyone how long the rest stop is, maybe he could write it on a white board or something. I LOVE GREAT WALL BUS!!!!
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Abinash Koirala
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-24
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Josh
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-22
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Jerome Williams
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-19
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Iftekaruddin Ahm
  • Star ratings:
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I recommend this bus!
The bus ticket has arrival time in Pittsburgh as 11.45pm which is incorrect. My son had to wait for me for 90 hours to pick me up. The actual arrival time in 12.20am. Please update the website with correct timing.
  • Posted on: 2016-11-19
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Hernando Widjaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-16
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-16
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Elizabeth
  • Star ratings:
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I recommend this bus!
Grandkids had fun on thy bus.
  • Posted on: 2016-11-16
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Elizabeth
  • Star ratings:
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I recommend this bus!
I won't take no other bus.
  • Posted on: 2016-11-16
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Elizabeth
  • Star ratings:
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I recommend this bus!
💘 gotobus
  • Posted on: 2016-11-15
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tony Hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-14
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Mamadou Seck
  • Star ratings:
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I recommend this bus!
Having Wifi is essential for many customers.
  • Posted on: 2016-11-14
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Markell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony Hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-09
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-08
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Ricardo
  • Star ratings:
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I recommend this bus!
I really like your bus drivers. Tonight's bus was dirty. The bus was coming from NY, and it was supposed to go to Cleveland. For some reason, the Cleveland-bound bus was changed to go back to NY. However, it wasn't cleaned beforehand, so the seats, the floors and the bathroom were pretty dirty. Even all of the garbage bags were already filled with garbage. Every seat on this bus was taken, so it was packed and dirty. However, the bus drivers and workers from this company are really courteous, and we made great travel time. I will continue to use this bus service.
  • Posted on: 2016-11-05
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-03
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: yvette
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Bren
  • Star ratings:
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I recommend this bus!
Nearly 2 hours late to my destination due to bus break down. Would like a fefund, or I will definitely not be taking a Chinatown bus again.
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tony Hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony Hunt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mustafa Mert Ter
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-28
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Joe
  • Star ratings:
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I recommend this bus!
The roads are wet and there is thick fog in patches along the highway, so why is this driver speeding higher then the recommended speed limits and racing tractor trailers on the road. More consideration should be on safety. PLEASE!
  • Posted on: 2016-10-27
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Carlton benjamin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-27
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Dawn Crawford
  • Star ratings:
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I recommend this bus!
The seats could be much bigger we need more legroom.Other than that it's always a good ride
  • Posted on: 2016-10-26
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Yehudis
  • Star ratings:
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I recommend this bus!
The bus was very hot. I normally have no problem sleeping on buses when traveling through the night. This time however, because of the extreme heat (even after requesting that the heat get lowered) I was unable to sleep for more than a half an hour the whole ride.
  • Posted on: 2016-10-26
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-26
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Demond Merritt
  • Star ratings:
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I recommend this bus!
Good GotoBus great
  • Posted on: 2016-10-25
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Dawn
  • Star ratings:
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I recommend this bus!
Clean the bathroom!!!!!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: hanm6686@gmail.c
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Rachel Kim
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Laura Manos-Hey
  • Star ratings:
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I recommend this bus!
We got to Harrisburg an hour late. I've been taking this bus for years and that was a first. Other than that, great ride!
  • Posted on: 2016-10-21
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Karthik Harihara
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Domonike
  • Star ratings:
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I recommend this bus!
Great great service
  • Posted on: 2016-10-19
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Domonike
  • Star ratings:
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I recommend this bus!
Great service, bus got to NY on time
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Jennifer A. Pyle
  • Star ratings:
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I recommend this bus!
The bus going to New York from Cleveland smells so bad the chairs and the whole bus. Smells like homeless people. But the bus going to Cleveland from New York is excellent overall rate is 5 star.
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Joshua Kery
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alycia
  • Star ratings:
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I recommend this bus!
Overall I was pleased with this trip. Even though I accidentally booked the wrong days (leaving after midnight will throw you off apparently), they let me pay a small fee on the bus to switch my ticket. It could have been a much bigger hassle! Especially since I was my own fault. I really appreciated that.
  • Posted on: 2016-10-15
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Joshua Kery
  • Star ratings:
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I recommend this bus!
Very fast. Very impressed.
  • Posted on: 2016-10-14
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Christine
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: kevin
  • Star ratings:
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I recommend this bus!
Rapid and very comfortable
  • Posted on: 2016-10-13
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Alia Cowan
  • Star ratings:
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I recommend this bus!
I just wish that the bus would come a little earlier
  • Posted on: 2016-10-10
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Vermar White
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Sabsen
  • Star ratings:
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I recommend this bus!
Inexpensive and ok. Amtrak is much more comfortable but also insanely expensive.
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Domonike Henry
  • Star ratings:
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I recommend this bus!
Great service and they were on time and got to destination on time
  • Posted on: 2016-10-09
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Qin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-07
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-07
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Nahi EL Chammas
  • Star ratings:
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I recommend this bus!
It was dirty where I sat in the bus There was a big hole in the window and the wind was blowing in my face all the trip
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mustafa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Anthony Hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Ricardo
  • Star ratings:
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I recommend this bus!
Great Wall's bus drivers are really, really courteous and professional. The bus is clean. The ride is smooth. The bathrooms are really bad. That is the only bad thing about an otherwise excellent trip and service.
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Hernando widjaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-21
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
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I recommend this bus!
The staff is fine. They do everything possible to get you to your location in a timely fashion. The bathroom smell is awful, always is too, third world at best. I take the bus every week, but wouldn't recommend it to a friend.
  • Posted on: 2016-09-20
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Aaron
  • Star ratings:
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I recommend this bus!
The bus broke down in the mid of the route, fortunately we were at a rest stop, and the staff was able to fix it. I would probably take the bus again because it is cheep, but I would not feel comfortable recommending it to others without a warning at least.
  • Posted on: 2016-09-10
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Hart
  • Star ratings:
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I recommend this bus!
It was a wonderful experience. Very attentive driver, brand new bus, swift. 7 1/2 hours - he got in a half hour early.
  • Posted on: 2016-09-07
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Hernando Widjaya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-03
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Hernando
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-02
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Glenette Goings
  • Star ratings:
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I recommend this bus!
The restroom was disgusting and there was no bathroom tissue and when I asked the staff about it they said they don't provide that and there was no light in the bathroom
  • Posted on: 2016-08-26
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: ZOYA
  • Star ratings:
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I recommend this bus!
WERY GOOD
  • Posted on: 2016-08-26
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-23
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Destiny
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-18
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Umesh
  • Star ratings:
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I recommend this bus!
Journey with great wall was good!!!
  • Posted on: 2016-08-14
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Phillip harris
  • Star ratings:
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I recommend this bus!
Yo all way good to me
  • Posted on: 2016-08-12
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Latia primous
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-11
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: R Muniz
  • Star ratings:
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I recommend this bus!
Love this bus, and the bus drivers are the nicest in the business. That bathroom, though, is not very pretty. I complain about the bathroom, but I would take this bus without hesitation because the drivers and the service are that good.
  • Posted on: 2016-08-11
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Adriana Ventura
  • Star ratings:
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I recommend this bus!
Great ride like the fact that I get to my destination @ schedule time n not to many stops . Drivers very polite . I always travel Great Wall great experience.
  • Posted on: 2016-08-11
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Winston Jackson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: RM
  • Star ratings:
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I recommend this bus!
You have the friendliest and nicest drivers.
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Fred Weiser
  • Star ratings:
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I recommend this bus!
Probably the fastest way to get from a to b by bus. Unfortunately they really need to do something about their bathrooms because they smell very bad. Also the website for some reason would not let me book a round trip ticket to Cleveland, which would have saved me some money. Instead, I had to purchase two one way tickets.
  • Posted on: 2016-08-07
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Bin Gao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-07
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Timothy Allomong
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Sherae
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Lauren
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Lauren
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Lauren
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Andy Dilbert
  • Star ratings:
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I recommend this bus!
The actual drop point should be noted thanks.
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: abdullah mazhar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Charlotte Balfou
  • Star ratings:
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I recommend this bus!
The leg room between the seats is so resticted that my legs were crunched against the seat in front. There was a smell of moth balls in the bus, and the toilet was disgusting. The bus did not end at Madison St as the ticket said but on Canal, and with no warning of the change. People who were being met were stranded.
  • Posted on: 2016-07-29
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Demond
  • Star ratings:
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I recommend this bus!
Great bus
  • Posted on: 2016-07-26
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Lan Gao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-26
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Yehudis Modes
  • Star ratings:
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I recommend this bus!
Very smooth ride. Thank You!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mustafa Mert Ter
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-22
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-21
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Bin Gao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-20
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-20
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Piyo Boonyarat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Piyo Boonyarat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Piyo Boonyarat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Piyo boonyarat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Piyo boonyarat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Piyo boonyarat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Piyo boonyarat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Great Value.
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Eric Petuska
  • Star ratings:
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I recommend this bus!
Bus was very comfortable, air conditioning worked well, seats were very comfortable. Driver did an excellent job. Only criticism I have is the bathroom was very dirty and obviously hasn't been cleaned in awhile. Towards the end of the trip I could smell the bathroom while at my seat. If it was any worse I would not recommend to a friend.
  • Posted on: 2016-07-18
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Jay jay
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-15
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: annette
  • Star ratings:
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I recommend this bus!
Need Wi-Fi or a movie playing
  • Posted on: 2016-07-13
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: R Muniz
  • Star ratings:
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I recommend this bus!
The bus ride, the driver, and the experience are really great. The bathroom is bad.
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: JJ
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Zachary
  • Star ratings:
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I recommend this bus!
It is a great deal and they make good time.
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Imani Bell
  • Star ratings:
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I recommend this bus!
The bus literally caught on fire (7/10/16) and we were stranded on the side of the road for 30 mins or more. driver could NOT speak English and several passengers walked to the next available exit. no one mentioned refunds or apologies and just shoved us on the next bus. the bus was on fire for maybe 10 minutes before he actually pulled over, even though several passangers were yelling at him to stop.
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Rahatu Alasane
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-09
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Christina vega
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Prajwal
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Laurie Charles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Laurie Charles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Laurie Charles
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Kaleigh
  • Star ratings:
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I recommend this bus!
Great Wall Bus. Pros: mad cheap, no-bullshit efficient staff, garbage bags every few seats to keep bus relatively uncluttered. Cons: have to sign in at office early to get your reserved seat, or you're screwed; bathroom stinks to high heaven. But just $60 for a round trip to see my family in PA during NYC internship? Hell yeah! Protip: grab some steamed buns from the hood near the station to snack on during the ride. Delicious.
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Sam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Santosh
  • Star ratings:
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I recommend this bus!
The seats should be convenient enough.
  • Posted on: 2016-06-28
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: annette
  • Star ratings:
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I recommend this bus!
the only thing I don't like about this company is that they don't refund your if you miss a bus or aloud you to use your ticket anthor time wilth this company is that ,they don't aloud
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mustafa Met Terz
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mustafa Mert Ter
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-22
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Benjamin Leb
  • Star ratings:
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I recommend this bus!
So much better than Megabus, which takes 10+ hours to do the same trip, but still just an affordable option. Not comfortable, not fast, just cheap
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Xiaofang Zheng
  • Star ratings:
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I recommend this bus!
girl worked at Manhattan ticket booth was really nice, I forgot to bring my wallet with me when I went there to hv my eticket printed out, she printed it out for me and told me to remember print it out next time!
  • Posted on: 2016-06-19
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Susan Yanowitz
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Anthony Hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Sungjin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-17
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Bin Gao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-08
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-03
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Brunno
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-03
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
  • Star ratings:
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I recommend this bus!
I rode a brand new bus this trip & it made all the difference! It was clean, SMELLED GOOD, & the bathroom didn't stink up the whole bus this trip. What a refreshing surprise!
  • Posted on: 2016-05-27
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Alyssa Joseph
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I recommend this bus!
The use charging ports were excellent. We had a great ride. I would def travel again . Only thing is Purchase your own ticket because I purchased tickets for my friend and I and I almost didn't make it but they wouldn't let her board without seeing my ticket although her name was on it and she had her Id.
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: John nguyen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: abdullah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-21
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Adriana Ventura
  • Star ratings:
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I recommend this bus!
Wonderful n peaceful ride driver very respectful n friendly
  • Posted on: 2016-05-20
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: alex
  • Star ratings:
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I recommend this bus!
BATHROOM IS DISGUSTING! PLEASE FIX THIS! Every time I ride this bus the bathroom is terrible! Please help!
  • Posted on: 2016-05-20
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Fredys
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-20
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: R Muniz
  • Star ratings:
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I recommend this bus!
This bus company on Madison Street has the best and friendliest bus drivers. Many have limited English, but they are all helpful, smiling, courteous and respectful. The only bad thing about the bus is that the bathroom is never clean. Too many men use it and there is urine all over the seat and floor. Perhaps it would be better if there were a urinal installed there, too, to reduce the poor aim of the male passengers.
  • Posted on: 2016-05-18
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Satish
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-15
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Rahatu Alasane
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-15
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Irene
  • Star ratings:
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I recommend this bus!
Bus was overall clean , staff where a little rude , bus restroom was very dirty and there was no toilet paper 😔.. Bus ran ontime .
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Alfonso Cabral
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I recommend this bus!
the driver was speaking Chinese when a lot of people wasn't Chinese speakers
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Isaiah moore
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I recommend this bus!
45 minutes late
  • Posted on: 2016-05-14
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Marco Francis Sc
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I recommend this bus!
My Daughter Mercedes Aemilia were pleasantly surprised how nice our Great Wall bus was!Great choice for my Birthday trip!!!!!!🙂🙂
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Great value.
  • Posted on: 2016-05-06
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Umidjon
  • Star ratings:
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I recommend this bus!
Good, but When I called to customer service, the woman was very rude. and in the bus driver speaks only china language, I don't understand it
  • Posted on: 2016-05-03
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Maria plana
  • Star ratings:
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I recommend this bus!
Nice trip is puntuality
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: abdullah mazhar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tony Hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony Hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Dawn Knight
  • Star ratings:
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I recommend this bus!
The bathroom is very unsanitary.
  • Posted on: 2016-04-30
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Robert
  • Star ratings:
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I recommend this bus!
I approve using Great Wall Bus, but I have difficulty communicating with the driver. A serious problem--I left my iPad and a folder problem that must have felt out in the overhead shelf. Now I need to find its phone number in Pittsburgh.
  • Posted on: 2016-04-26
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Sandeep Ahuja
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I recommend this bus!
Punctuality is the key. Try and stick to it. If any delays are known then contact people and let them know.
  • Posted on: 2016-04-24
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Dawn Knight
  • Star ratings:
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I recommend this bus!
The bathroom appears to have never been cleaned. It's a health hazard. The bus trip is way too long to not have a usable bathroom.
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Sharina Shelton
  • Star ratings:
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I recommend this bus!
They leave on time but take forever to get to destination
  • Posted on: 2016-04-23
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony Hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Tanya
  • Star ratings:
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I recommend this bus!
Service was great but bus was really old and not really comfortable.
  • Posted on: 2016-04-22
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Highly recommend!
  • Posted on: 2016-04-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Shonda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-21
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: R Muniz
  • Star ratings:
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I recommend this bus!
Your bus drivers are really great. They smile, and they try really hard to be nice and friendly. The bus is fine. It's a quick and decent ride. The only bad thing is the bathroom. It is always dirty. This time, someone actually defecated on the seat, and the smell permeated the whole bus. The rest of the bus is clean, but, for some reason, the bathroom is not. All in all, I prefer your bus with its friendly bus drivers and courteous passengers instead of Megabus or Greyhound with their selfish passengers and very rude bus drivers.
  • Posted on: 2016-04-17
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Ashley
  • Star ratings:
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I recommend this bus!
I love the staff. They are always friendly. Sometimes they take forever to leave at the departure time however I understand they are giving others time to make the bus so I don't complain. The bus is very comfortable however they should do more to sanatize the bus and keep it clean cause all the time I get on the bus, there is trash everywhere and the bus smells weirs but otherwise, I love the services provided by great Wall.
  • Posted on: 2016-04-16
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: R Muniz
  • Star ratings:
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I recommend this bus!
Friendly and respectful drivers--way nicer than those who work for Megabus or Greyhound. Quick ride. The only downside is the bathroom on board.
  • Posted on: 2016-04-13
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Doreencalvin
  • Star ratings:
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I recommend this bus!
Wish I had wifi. The bathroom need a small wash basin
  • Posted on: 2016-04-12
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Lancina O.
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-05
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-04-04
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Amber Garcia
  • Star ratings:
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I recommend this bus!
They're usually pretty efficient time wise, this trip took longer than usual but I still enjoyed it.
  • Posted on: 2016-03-31
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Michelle
  • Star ratings:
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I recommend this bus!
Everytime I leave from New York to Cleveland, I'm given a seat in the back of the bus. How are the seats allocated? I enquired as to the seating, was told it was in the middle, which was a grave falsehood. Also, I paid one price going to NY and another back to Cleveland. Can anyone explain why that is? I have told friends and family about Great Wall. Recommend..? It would help also if the driver and staff spoke some English so as to communicate with/to the English speaking passengers.
  • Posted on: 2016-03-28
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Bin Gao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
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I recommend this bus!
great value
  • Posted on: 2016-03-28
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
great value
  • Posted on: 2016-03-27
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Anthony Hunt
  • Star ratings:
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I recommend this bus!
Good ride.
  • Posted on: 2016-03-27
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Anthony Hunt
  • Star ratings:
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I recommend this bus!
Very fast ride.
  • Posted on: 2016-03-22
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-20
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Rosemond
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-17
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
  • Star ratings:
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I recommend this bus!
This trip was much better than previous trips - the bus was cleaner & the stench of the bathroom didn't smell up the whole bus - probably because it was w newer bus. Also the USB Chargers were great!
  • Posted on: 2016-03-16
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: shoshanah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-12
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-09
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: arlecia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-08
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Richard hall
  • Star ratings:
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I recommend this bus!
Was much better than expected, buses are only for transportation from point a to point b and are expected to not be a first class plane ride but the floors were very clean I was able to take my shoes off and relax on my ride to New York from ohio, huge plus for having trash bags at the seats, for the price and the comfortability it was well worth the money paid! Huge thanks for getting me to my destination quickly and safely!!!!
  • Posted on: 2016-02-24
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Ion Seong Ng
  • Star ratings:
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I recommend this bus!
very good services
  • Posted on: 2016-02-16
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Alex
  • Star ratings:
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I recommend this bus!
I have always had great experiences with GoTo bus, especially recently. We were driving through a snow storm last night, and although we arrived very late to our destination, we arrived safely.
  • Posted on: 2016-02-16
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Erica
  • Star ratings:
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I recommend this bus!
The bathrooms are really really really super gross! I was horrified. I recommend as the bus is clean but bathrooms are not. Beware of drinking anything!
  • Posted on: 2016-02-16
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Anna Harutyunyan
  • Star ratings:
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I recommend this bus!
The bus is ALWAYS late!!!
  • Posted on: 2016-02-12
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: RM
  • Star ratings:
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I recommend this bus!
The bus driver was really, really friendly. Great job.
  • Posted on: 2016-02-10
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
great value!
  • Posted on: 2016-02-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Great Value!
  • Posted on: 2016-02-09
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Kris Kreiger
  • Star ratings:
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I recommend this bus!
Experience was good. Bus a little too warm.
  • Posted on: 2016-02-08
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-06
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-06
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Bin Gao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-02
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Dynae Shaw
  • Star ratings:
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I recommend this bus!
Wifi would be appreciated and outlets on the bus. I think the schedules that we book should include when rest stops will be.
  • Posted on: 2016-02-02
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: james henderson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-01
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mert
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-01
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: samantha swinson
  • Star ratings:
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I recommend this bus!
They could let you know the stops
  • Posted on: 2016-02-01
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Jennifer Quiles
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I recommend this bus!
  • Posted on: 2016-01-30
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Christine Simko
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I recommend this bus!
I found that this bus was super quick. Although I was nervous when I arrived 15 minutes early to board it, the bus arrived 5 minutes before the journey which was fine. Boarded promptly and the ride was even quicker than anticipated. I have been on buses with nicer amenities like wifi and outlets, however, I think this bus does a much better job getting you from point A to point B and definitely recommend it for that reason.
  • Posted on: 2016-01-25
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-25
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Soh
  • Star ratings:
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I recommend this bus!
You will survive.
  • Posted on: 2016-01-23
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Winston Jackson
  • Star ratings:
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I recommend this bus!
Bus still had trash on it from previous trips... bus was very cold when asked the lady was very rude. I take you busy every time I travel to NY... this last trip up was very unpleasant...
  • Posted on: 2016-01-17
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: deloris armstron
  • Star ratings:
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I recommend this bus!
No complaints, great ride for the money
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Jammie
  • Star ratings:
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I recommend this bus!
Took bus from NYC to Youngstown. Driver was great snd made good timing. There was no toilet paper in the bathroom or hand sanitizer. Reading lights did not work.
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Chris Jerome
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-08
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: parnel dupoux
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-08
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
I ride every Thursday for over a year.
  • Posted on: 2015-12-15
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Miguel
  • Star ratings:
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I recommend this bus!
Service was great, schedule is perfect, bus was on time, safe and affordable. Would like to see a cleaner bus and especially a cleaner toilet on the bus. Will certainly use again.
  • Posted on: 2015-12-12
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: asif pathan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-12
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: asif pathan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-12
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: asif pathan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-12-12
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Ashley
  • Star ratings:
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I recommend this bus!
The bus was clean with the exception of the bathroom which was covered in urine and had no toilet paper. Ride went great until we got to destination city and made a random stop to discharge 2 people, and then drove the least direct route possible to the bus stop. We ultimately were just under an hour late to the destination because of the chosen route. Otherwise, the bus was good and I will definitely use again!
  • Posted on: 2015-12-11
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-10
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: asif
  • Star ratings:
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I recommend this bus!
Good service
  • Posted on: 2015-12-09
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Tacra Hughes
  • Star ratings:
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I recommend this bus!
No heat No tissue
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Charles Shell
  • Star ratings:
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I recommend this bus!
Smooth ride and fast . The bus to Harrisburg was ten minutes behind and we made it to on time. if you are tall your legs will cramp . Worth what you pay.
  • Posted on: 2015-12-05
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-03
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Michelle emerson
  • Star ratings:
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I recommend this bus!
I hope you plan to have more daily trips soon.
  • Posted on: 2015-12-02
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Caitlin Burgdorf
  • Star ratings:
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I recommend this bus!
I appreciated that the bathroom was not smelly this time!
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Srichakri Pamula
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Gtshota
  • Star ratings:
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I recommend this bus!
You guys need really need to clean the bus bathroom smells awful and the bus needs to be clean also
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Mabel Wu
  • Star ratings:
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I recommend this bus!
Ride was fine, but bus driver talked extremely loud to nearby passengers and on the phone. Was an 11pm-7am bus ride so many of us were trying to sleep. Bus was also over an hour late to the scheduled arrival to NYC.
  • Posted on: 2015-11-30
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Ann
  • Star ratings:
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I recommend this bus!
There is no heat in the winter time in the buses I've taken.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Fanny Arias
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Chris Jerome
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Great Value.
  • Posted on: 2015-11-30
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
great value!
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Wayne Cameron
  • Star ratings:
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I recommend this bus!
There were no plug for devices and the lights in the bathroom and the seats did work. Lines should be clearly set for customers in order of arrival. However, the service is professional and something I will continue to use if standards and price are maintained.
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Aaron patrick
  • Star ratings:
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I recommend this bus!
The bus is always over crowded and never any leg space NO OUTLETS OR WIFI TO COMPETE YOU MUST HAVE A BETTER BUS IT'S less expensive yes but cost should not determine comfort
  • Posted on: 2015-11-26
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Lana Li
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Andy Pan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Neil
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Elaine
  • Star ratings:
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I recommend this bus!
It is cheap, and fast but bathroom it's gross not even paper toilet
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Sarah Pekdemir
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-23
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Phone ports would make it a much enjoyable trip.
  • Posted on: 2015-11-23
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Sauda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-23
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: ernest levert
  • Star ratings:
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I recommend this bus!
Great Service
  • Posted on: 2015-11-22
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Janayah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-21
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Josh Reisner
  • Star ratings:
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I recommend this bus!
Smokers in the restroom made my allergies go crazy. They need to get outlets so you charge your phone and laptop
  • Posted on: 2015-11-20
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Jaytiaa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-20
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Ashley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-17
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Vivian
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-16
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Highly recommended
  • Posted on: 2015-11-15
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Fredys
  • Star ratings:
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I recommend this bus!
Very good company
  • Posted on: 2015-11-14
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
I ride every week. Cost effective
  • Posted on: 2015-11-08
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-07
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: George
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-07
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Alex
  • Star ratings:
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I recommend this bus!
Ok.
  • Posted on: 2015-11-06
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Just need to install USB Jacks. Everything else all good.
  • Posted on: 2015-11-05
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Great Value.
  • Posted on: 2015-11-03
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
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I recommend this bus!
great value!!
  • Posted on: 2015-11-03
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-02
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: jason
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-30
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Daniel Espinoza
  • Star ratings:
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I recommend this bus!
Thanks Great Wall you are providing a great service. bathroom and buses clean. Tell in advance the next station, for example: "in 45 minutes will be at Forbes" to stay attentive. Regards,
  • Posted on: 2015-10-30
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Anthony Nathanie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-28
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: CJ
  • Star ratings:
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I recommend this bus!
I've been taking the Great Wall Bus between NYC and York, PA for years! I recommend it if you want a very reasonable fare ($30 each way) and don't mind compromising somewhat on comfort. They have a small indoor waiting room if needed, but I usually just prefer to wait outside. Passengers check in at the counter to get an assigned seat, which makes for a smooth boarding process. The bus is usually right on time! Friendly staff. Very little legroom, but it doesn't really bother me. Bus never totally clean, though never disgusting either. Overall, a solid B+ from me!
  • Posted on: 2015-10-28
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: D'Anthony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-28
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Sid
  • Star ratings:
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I recommend this bus!
There was no stop for dinner. The bus started at 5PM, and reached at midnight. The intermediate stop was too short, I did not even have the time to use the restroom.
  • Posted on: 2015-10-27
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Evette
  • Star ratings:
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I recommend this bus!
The bus service is decent. I took the bus from Forbes avenue. Seems like they don't have a place to wait. We were Waiting on the sidewalk if the road in the cold. The bus was 8-10 minutes late, but that's no big deal for me cause he still reached at the same time in the morning. I wish the drivers could speak little English to answer my basic questions, but that's a good to have for me since I figured our the answers to my questions with my frequent use of go to bus.
  • Posted on: 2015-10-24
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Wang zheng
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-22
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Wangzheng
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-20
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Harinder Paul
  • Star ratings:
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I recommend this bus!
It takes very little to be very good. NY bus station does not even have soap in bathroom or paper towels to dry your hand. Your company is proving a very special bus service. Why not make it even better experience. It will not cost money only some one to spend little bit if time and pay attention Small things go a long way. Similar to your company name gotobus. I am not being rude and angry. I studied marketing in college. So please help your customers have a better experience. They pay and make your job your business successful I am sorry if I hurt anyone's feeling. Good business to your company. Harinder
  • Posted on: 2015-10-20
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Aaron Szczurek
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-19
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Constance
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-19
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Constance
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-10-18
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-17
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Trip was excellent. Driver right on time!
  • Posted on: 2015-10-16
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Stephen Gorham
  • Star ratings:
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I recommend this bus!
It was a great,will do business with again
  • Posted on: 2015-10-15
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Sfan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-14
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: SHADAE BARTLEY
  • Star ratings:
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I recommend this bus!
very economical
  • Posted on: 2015-10-13
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Evette Mathews
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I took points off for the staff cz when we reached NY, my suitcase had shifted right inside the storage. I'm a woman and had worn a dress. I asked the driver to assist me, he said do it yourself. I had to crawl all the way inside to pull out my own bag which was awkward. Also the restroom at Pittsburgh badly needs repairs. It's gross dirty and smells. Travel by this service if u can control ur bladder n bowel for the entire journey. Only plus point is its a quick journey to NY.
  • Posted on: 2015-10-13
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Evette Mathews
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
I wish the bus lights were working. I like to read in the bus but the individual lights do not work. Also there is no WiFi which is alright, cz I can use my own data. The bus stops around 9pm for a break but the driver doesn't announce what time the bus will leave and the duration of the break. All said and done, I would still recommend this service. It's convenient and seats are decent for this travel.
  • Posted on: 2015-10-12
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Aaron Szczurek
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Raghavan Vallur
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-11
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Driver not too friendly. Dropped off people before last stop on Madison. Drop off right after Manhattan bridge off ramp to make left instead of right on allen. Made passengers a lil upset.
  • Posted on: 2015-10-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Humayyun Habib
  • Star ratings:
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I recommend this bus!
Could you please stop at redners in Lebanon, PA and than jump right back on the highway
  • Posted on: 2015-10-08
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Roxene Thompson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-07
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: RM
  • Star ratings:
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I recommend this bus!
The drivers are great. I really like taking this bus. There are occasions when the passengers are too rude (those who take the bus because it's cheap are the ones who seem to complain the most), and there are times when the bathroom is really, really bad because men have poor aim. Overall, I really like the bus and this particular company.
  • Posted on: 2015-10-07
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Could use some USB ports. Very cost effective
  • Posted on: 2015-10-06
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
I travel every Thursday to harrisburg. Bus is enjoyable
  • Posted on: 2015-10-05
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: MarŪa
  • Star ratings:
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I recommend this bus!
Is Good fot travel Good person an cheap trip
  • Posted on: 2015-10-01
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Shawn
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-30
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Fred Weiser
  • Star ratings:
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I recommend this bus!
Need to clean the rear bathroom better.
  • Posted on: 2015-09-29
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Albert Williams
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-29
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Jeffry chiplis
  • Star ratings:
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I recommend this bus!
bus was clean accept the bathroom. It smelled of real strong urine, no toilet seat, or toilet paper.
  • Posted on: 2015-09-29
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: jeff chiplis
  • Star ratings:
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I recommend this bus!
the bathroom really needed to be cleaned.
  • Posted on: 2015-09-29
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Mei fang yang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-25
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Erin
  • Star ratings:
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I recommend this bus!
The price was ok, but there was nothing on the bus to identify that it was a " Goto bus". The driver did not say 5 words to me. I thought we were going to be dropped off at a bus station instead we were just plopped in the middle of Chinatown.
  • Posted on: 2015-09-25
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Genesis duran
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-23
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Douglas williams
  • Star ratings:
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I recommend this bus!
Bus was on time got too Cleveland early,bus bathroom was dirty
  • Posted on: 2015-09-22
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Anna Harutyunyan
  • Star ratings:
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I recommend this bus!
WiFi and outlets in the bus would be highly appreciated. The ride was fast and comfortable overall, and the prices are great.
  • Posted on: 2015-09-22
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Khabirah A
  • Star ratings:
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I recommend this bus!
Comfortable and fast
  • Posted on: 2015-09-21
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Amy Cheresnowski
  • Star ratings:
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I recommend this bus!
It was a new bus which was great but the customers behind me were awful. Loud Facetime conversations and watching TV shows with no headphones. There are no instructions for quiet conversations or using headphones to watch/listen to music. It was awful! Simple instructions would be great! In the past people would also smoke in the lavatory. So, while I appreciate the upgraded bus I still think signs prohibiting smoking and courteous manners would be helpful. For the price though, you can't beat it.
  • Posted on: 2015-09-20
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Sameea
  • Star ratings:
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I recommend this bus!
Please consider wall outlets and WiFi for customers on long trips.
  • Posted on: 2015-09-18
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Sonia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-17
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-17
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Franchesca
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-13
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: milan
  • Star ratings:
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I recommend this bus!
excellent
  • Posted on: 2015-09-13
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Denise Ford
  • Star ratings:
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I recommend this bus!
Amazing experience. Relaxing and easy ride.
  • Posted on: 2015-09-12
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Jacob Kocholla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-09
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Andy Pan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Evette
  • Star ratings:
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I recommend this bus!
I wish they had cleaned the bus before taking us in, but it was alright. The restroom in the waiting area needs better maintenance. The bus journey is quick and seats are quite comfortable.
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Evette
  • Star ratings:
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I recommend this bus!
The trip is quicker than Megabus and that's what makes it worth it. New york waiting area is decent and clean.
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: jason
  • Star ratings:
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I recommend this bus!
The seats are ridiculously close together. The guy in front of me leaned his chair back and I had 6 inches in front of me. No room.
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: juanita fudge
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-06
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Shemaria
  • Star ratings:
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I recommend this bus!
The bus broke down however the driver was able to fix it after a few attempts. Please add charging outlets.
  • Posted on: 2015-09-05
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Paul Joseph
  • Star ratings:
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I recommend this bus!
Very friendly driver.
  • Posted on: 2015-09-05
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Y Wang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-01
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Rhonda Sutton
  • Star ratings:
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I recommend this bus!
This is the 2nd time I have used this bus company and both times the drivers insisted on telling the passengers to get off before they reached the address printed on the ticket. If I paid for a ticket to take me to 94 Madison street I should not have to get off the bus 13 to 15 blocks away.
  • Posted on: 2015-08-31
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Hector Delgadill
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-29
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Very good service. Busses could be upgraded with USB ports. Overall service is great. Prices very reasonable.
  • Posted on: 2015-08-29
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Hector Delgadill
  • Star ratings:
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I recommend this bus!
Overall it was a pretty good trip. Though the bus wasn't really dirty, the dingy windows gave the impression that it was. We were an hour late at arriving to Harrisburg.(Supposed to get there at 9:20/ arrived at 10:30) The driver and staff were pretty great, no complaints there, they were overall nice. The seats felt a little cramped so the comfortability was superb but it was manageable. Again overall a great trip, besides the lateness.
  • Posted on: 2015-08-26
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Baljeet Singh
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-26
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: baljeet singh
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-24
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Rashad
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-23
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: SD
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-08-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Sayonna
  • Star ratings:
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I recommend this bus!
Another passenger packed fish in their luggage which leaked and ruined my suitcase and clothing. I am trying to see if i can save the items. The bus left on time but arrived to my destination more than an hour late. There were no outlets. The people behind me smelled like weed. I have taken this bus before and had none of these issues. I would still recommend this bus company.
  • Posted on: 2015-08-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Rekouche Khaled
  • Star ratings:
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I recommend this bus!
There was no indication about the closest stop to destination. I booked on the web, I choiced a stop near the final destination, it wasn't considered.
  • Posted on: 2015-08-22
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Kai Bing Wong
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-22
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Roy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-18
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Edna
  • Star ratings:
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I recommend this bus!
I was using this service for the first time. I feel that the driver needed to communicate with passengers e.g. announce the different stops. When I got to my destination I did not know I had arrived. Also, I only knew there was a rest room at the back of the bus when I was about to disembark.
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Jay
  • Star ratings:
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I recommend this bus!
The bus is not clean enough. Seats are too small without enough leg room. NY bus wait in the room or outside was terrible.
  • Posted on: 2015-08-17
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Abdullah mazhar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-16
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Lucky Beckett
  • Star ratings:
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I recommend this bus!
This is not for the faint of heart but a well seasoned traveler will appreciate getting from point to point quickly and in the time stated or earlier! Newer equipment and quiet respectful passengers. Good job.
  • Posted on: 2015-08-16
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Norberto Avila
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-13
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Muhammed Armiyao
  • Star ratings:
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I recommend this bus!
Over all this was a smooth ride, bus was on time. Staff were nice. I was seated in the back..The only issue I had was the stench that that was coming from the bathroom. No tissues or running water in the bathroom. No charging spots on the bus. And a couple of Chinese guys went into the bathroom to smoke, that was a very dangerous move, putting our life in jeopardy
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: samuel sher-masi
  • Star ratings:
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I recommend this bus!
It was very bad experience coming back the ticket collector was very bad person he disrespected me I dont appreciate what he said .my seat and front of my seat was brooken, bus was more then two hours late .
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Bin Gao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-08
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Anthony LaRussa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-07
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Nancy Lawson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-06
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Taisha Boney
  • Star ratings:
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I recommend this bus!
Great service bus right on schedule!
  • Posted on: 2015-08-02
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Nykoli
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-02
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Jonathan
  • Star ratings:
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I recommend this bus!
You get what you pay for.
  • Posted on: 2015-08-01
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Isela
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-01
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Taisha Boney
  • Star ratings:
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I recommend this bus!
I just wish the bus come at a earlier time other than that everything was fine.
  • Posted on: 2015-07-27
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Luis Huezo
  • Star ratings:
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I recommend this bus!
A little more English would be better.
  • Posted on: 2015-07-26
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Robert Francis
  • Star ratings:
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I recommend this bus!
Excellent experience....very professional and courteous!
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Diana Aguilar
  • Star ratings:
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I recommend this bus!
They made it possible for us to board even though the bus was already leaving
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Nicky
  • Star ratings:
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I recommend this bus!
The driver/staff speaks no English!!!
  • Posted on: 2015-07-14
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-14
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: J
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-07-13
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Ndeye dossou Nda
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-07-13
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Wentao Jiang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-12
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Lianzheng Mu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-07-11
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Crystal
  • Star ratings:
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I recommend this bus!
Driver was speeding so fast that someone large bag fell from the over head bin. I have a small knot and a headache. For future notice please stress to all your drivers that Safety is always first, time isn't always about everything. This was my first bad experience , I hope it's my last.
  • Posted on: 2015-07-11
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
we are satisfied ! the customer service is curious and cool thank you Great Wall. the online service and application is clear and easy thanks to GotoBus I hope we didn't leave out anyone including drivers
  • Posted on: 2015-07-10
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Joaquim
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I recommend this bus!
  • Posted on: 2015-07-10
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
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I recommend this bus!
Great Value!
  • Posted on: 2015-07-10
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
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I recommend this bus!
Great Value!
  • Posted on: 2015-07-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
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I recommend this bus!
Great Value.
  • Posted on: 2015-07-08
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Annette Hampton
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I recommend this bus!
It Was a Great Experience
  • Posted on: 2015-07-02
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Ed Graban
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I recommend this bus!
I've taken this trip maybe a dozen times now and have always been satisfied.
  • Posted on: 2015-07-01
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Samuel Yambrovic
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I recommend this bus!
  • Posted on: 2015-06-30
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: ednerlande
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I recommend this bus!
  • Posted on: 2015-06-30
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
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I recommend this bus!
Tends to arrive about 20 minutes later than scheduled but still a great value.
  • Posted on: 2015-06-30
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark Intrieri
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I recommend this bus!
Tends to arrive about 20 minutes later than scheduled but still a great value.
  • Posted on: 2015-06-26
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Hadi Hassan
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I recommend this bus!
  • Posted on: 2015-06-24
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Samantha
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I recommend this bus!
  • Posted on: 2015-06-24
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: eapa choudhury
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I recommend this bus!
Bathroom was very nasty and the bus was smelling very bad. Also garbage was full in corner of every seat. I travel by this bus a lot please make sure to keep it clean.
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: TIFFANY BENNETT
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I recommend this bus!
Love it and will gladly take my family instead of driving.only thing is I wishvthey went to new jersey airport
  • Posted on: 2015-06-20
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Tristan
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I recommend this bus!
I loved how helpful the staff and the driver were i cant wait to book my next trip
  • Posted on: 2015-06-19
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Kaleigh Lukacs
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I recommend this bus!
  • Posted on: 2015-06-19
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Precious Anyadik
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I recommend this bus!
Driver was pleasant. Journey was smooth
  • Posted on: 2015-06-17
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Nayana
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I recommend this bus!
Horrible service. Drivers or any of the staffs don't know English. Bus delayed by 3 hours
  • Posted on: 2015-06-16
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Joshua Bell
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I recommend this bus!
Bus was supposed to arrive at 120 AM but did not show until 150 AM and no one would answer the contact number provided
  • Posted on: 2015-06-16
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Lana
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I recommend this bus!
  • Posted on: 2015-06-14
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Andy Pan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-09
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Yameogo Gervais
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I recommend this bus!
  • Posted on: 2015-06-08
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mason Roberts
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I recommend this bus!
This bus is excellent deal if you are a stingy traveler on a budget, as I am. It was so nice to have a direct ride to Pittsburgh without numerous intermediate stops as you would get with Greyhound or Megabus. I would definitely suggest this bus if you are less concerned about superfluous amenities and more concerned with getting from point A to point B cheaply and quickly.
  • Posted on: 2015-06-06
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Coqui
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I recommend this bus!
Your drivers are really nice, courteous and friendly. The buses are not clean, and the bathrooms are really bad, but the price and the convenience of the ride are unmatched.
  • Posted on: 2015-06-05
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: love kakkar
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I recommend this bus!
Seat r not confortable
  • Posted on: 2015-06-02
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Wentao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-01
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: ruixi fan
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I recommend this bus!
  • Posted on: 2015-06-01
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: nidia cardozo
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I recommend this bus!
i lost my trip because i couldn't fine the place were is your localization gps couldn't fine the place i bought the ticket online so i lost my money...
  • Posted on: 2015-05-31
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Sam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-29
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Baljeet singh
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I recommend this bus!
great service
  • Posted on: 2015-05-27
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Wentao
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I recommend this bus!
It was the only time that the bus as a strong smell from restroom.
  • Posted on: 2015-05-26
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Amadou Diallo
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I recommend this bus!
The driver never speak in English when arrive to a stop. He always speak in Chinese
    Great Wall review summary
  • Total Number of Reviews819
  • Overall Raiting3.9
  • Bus Cleanliness3.8
  • Punctuality4.0
  • Bus Service & Staff4.1
  • Bus Comfort3.6
  • Recommend Yes78.8%
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