Find and read all the latest Hoang Express reviews from fellow bus travelers. These verified Hoang Express reviews have been submitted from real customers who booked their Hoang Express tickets on GotoBus.com. The customer reviews evaluate Hoang Express service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort.
We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!
I was a little late and the driver waited for me and also call to see if I was on the bus that's very good service
Posted on: 2017-09-24
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Janett barnes
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I recommend this bus!
Posted on: 2017-09-24
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Frank La
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I recommend this bus!
Posted on: 2017-09-24
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Nancy lewis
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I recommend this bus!
I wishes the company would do something about the smell that welcomes the passenger as the passenger is entering the bus .
Posted on: 2017-09-24
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Jane
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I recommend this bus!
Posted on: 2017-09-21
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Lekha
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I recommend this bus!
Posted on: 2017-09-21
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Lekha
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I recommend this bus!
Posted on: 2017-09-18
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
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I recommend this bus!
Posted on: 2017-09-18
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
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I recommend this bus!
Posted on: 2017-09-16
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: poch
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I recommend this bus!
Posted on: 2017-09-14
Depature: Sacramento, CA
Arrival: El Monte, CA
Name: Sophie
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I recommend this bus!
Comfortable,
Posted on: 2017-09-13
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: jane
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I recommend this bus!
Posted on: 2017-09-13
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: jane
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I recommend this bus!
Posted on: 2017-09-10
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: rajeswari
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I recommend this bus!
everything is GREAT!
Even though most of them has hard time speaking in English they do go extra miles to get it right!!!!!!!!!!!!!!
Posted on: 2017-09-10
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Arcadia Apodaca
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I recommend this bus!
Whenever I need to go to California I always book with Gotobus. This is the BEST way to travel. Clean and comfortable and the drivers are always so courteous.
Posted on: 2017-09-10
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Frank
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I recommend this bus!
Posted on: 2017-09-10
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: Billie Bogart
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I recommend this bus!
Always a wonderful experience.
Posted on: 2017-09-09
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Valerie
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I recommend this bus!
Posted on: 2017-09-09
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Nancy lewis
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I recommend this bus!
Posted on: 2017-09-07
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Janine Ceva
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I recommend this bus!
Posted on: 2017-09-07
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: lupe gutierrez
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I recommend this bus!
great service
Posted on: 2017-09-07
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Nancy lewis
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I recommend this bus!
Posted on: 2017-09-06
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Yolanda Casas
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I recommend this bus!
Loved it!!! Friendly Drivers. Time travel was perfect! Will be traveling again.
Posted on: 2017-09-05
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: naomi
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I recommend this bus!
Great way to get to Arizona. Bus is quiet, has WIFI and plugs for charging. Loved it.
Posted on: 2017-09-05
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Jennifer Sun
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I recommend this bus!
This bus is great because they always give consistent service and are fair with prices.
Posted on: 2017-09-05
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Nancy
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I recommend this bus!
Posted on: 2017-09-04
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Lai Yin Yeung
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I recommend this bus!
Posted on: 2017-09-02
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Lai Yin Yeung
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I recommend this bus!
Posted on: 2017-09-02
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Michelle
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I recommend this bus!
Posted on: 2017-09-01
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Nancy
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I recommend this bus!
Posted on: 2017-08-31
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Atef Meshreky
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I recommend this bus!
Very good
Request: I use this bus frequently going back and forth from AZ to CA
Can I have a vegetarian sandwich instead of what is served currently
Thanks
Posted on: 2017-08-30
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Chih Yuan Pei
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I recommend this bus!
Posted on: 2017-08-29
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Amy T.
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I recommend this bus!
Great service and Very convenient !
Posted on: 2017-08-28
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Susana626
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I recommend this bus!
Safe and fast
Posted on: 2017-08-27
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Nancy
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I recommend this bus!
Posted on: 2017-08-26
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Jason Deng
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I recommend this bus!
Posted on: 2017-08-25
Depature: El Monte, CA
Arrival: Sacramento, CA
Name: Jay
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I recommend this bus!
2nd time doing a round trip, good service. Thanks
Posted on: 2017-08-25
Depature: Sacramento, CA
Arrival: El Monte, CA
Name: Jay
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I recommend this bus!
Speedy and reliable service. Thanks
Posted on: 2017-08-24
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Stephen Cartter
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I recommend this bus!
Simply the best, better than all the rest
Posted on: 2017-08-23
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Chau
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I recommend this bus!
Great service. The trip was safe. We actually left at 8am instead of 8.30am, so keep that in mind. We arrived very early so it wasn't. A problem for us.
Posted on: 2017-08-23
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Stephen Carter
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I recommend this bus!
The best guys, seriously, the best.
Posted on: 2017-08-23
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: fred lizarraga
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I recommend this bus!
Please have the bus driver contact me regarding an incident at a drop off location. Passenger Roman Lizarraga travel from Westminster .ca to Phx az email please flizards@gmail.com thx
Posted on: 2017-08-22
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Nancy
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I recommend this bus!
Posted on: 2017-08-22
Depature: El Monte, CA
Arrival: Oakland, CA
Name: Chiao-Chen Chen
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I recommend this bus!
Posted on: 2017-08-22
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: stephen
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I recommend this bus!
love it
Posted on: 2017-08-22
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: stephen carter
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I recommend this bus!
love this bus...the best!!!
Posted on: 2017-08-21
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Daniel Natividad
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I recommend this bus!
Posted on: 2017-08-21
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Dakota Loesch
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I recommend this bus!
I love the Hoang Express! I'll never take any other bus to LA or Phoenix again, the Hoang Express is my favorite! Thank you!
Posted on: 2017-08-21
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
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I recommend this bus!
Posted on: 2017-08-21
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Wendy
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I recommend this bus!
Posted on: 2017-08-20
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Nancy
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I recommend this bus!
Posted on: 2017-08-20
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Daniel
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I recommend this bus!
Posted on: 2017-08-20
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Frank La
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I recommend this bus!
Posted on: 2017-08-19
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Madalynne tran
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I recommend this bus!
It was a smooth ride! I would definitely ride with them again!
Posted on: 2017-08-16
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Jason
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I recommend this bus!
Posted on: 2017-08-16
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Raul
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I recommend this bus!
great service friendly driver Nothing closed to the buses from Grayhound. very safe very clean.
Posted on: 2017-08-15
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: VEMPATI
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I recommend this bus!
Good service
Posted on: 2017-08-15
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Antonio Hernande
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I recommend this bus!
Was running real late on the road home.
Posted on: 2017-08-15
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Germane
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I recommend this bus!
Really nice bahn mi and not only that we get water as well. Really nice people. Make sure to book your tickets online to confirm your seat.
Posted on: 2017-08-14
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Albert
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I recommend this bus!
Systematic operation, punctuality good, over all satisfactory. Appreciate the bus rides!
Posted on: 2017-08-14
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Brent
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I recommend this bus!
Outlets on bus do not work (at least towards the back half)
Posted on: 2017-08-13
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Frank
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I recommend this bus!
Posted on: 2017-08-12
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: VEMPATI
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I recommend this bus!
Good service
Posted on: 2017-08-11
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Nancy Lewis
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I recommend this bus!
Posted on: 2017-08-10
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Lily C
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I recommend this bus!
The bus arrived on time and was true to schedule. I felt very well taken care of as the drivers and support staff did their best to make sure we were comfortable, well fed (banh mi and water bottle), and stopped in the middle of the trip for a much-needed stretch for the legs and bathroom break.
Posted on: 2017-08-09
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Albert Hong
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I recommend this bus!
Super service, punctuality& friendly assistance .
Posted on: 2017-08-07
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Nhung d bui
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I recommend this bus!
This is my preferred way to travel between southern and Northern California cities
Posted on: 2017-08-05
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Janett
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I recommend this bus!
Posted on: 2017-08-03
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Greg
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I recommend this bus!
Posted on: 2017-08-02
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Lennie Link
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I recommend this bus!
Posted on: 2017-08-01
Depature: El Monte, CA
Arrival: Oakland, CA
Name: Mayarima
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I recommend this bus!
The bus trip was very pleasant and smooth. The trip was faster than expected. Bus was clean and modern
Posted on: 2017-07-31
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: john
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I recommend this bus!
The driver & bus all great. A guy working at LA demanded me to pay another $40 even I had paid on line. He also asked me "Where you come from?" and "You go back to where you come from." He also threaded to remove me from the bus.
He should not collect another $40 from me. The $40 has been returned to me about two (2) hours later.
He has no authority to ask my origin. He should not warm me to take me out of the bus.
Posted on: 2017-07-30
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Charles Wolven
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I recommend this bus!
Posted on: 2017-07-30
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Daniel
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I recommend this bus!
Posted on: 2017-07-28
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Julie Pham
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I recommend this bus!
They're always Awesome!
Posted on: 2017-07-24
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Renold Needise
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I recommend this bus!
Good quick ride.
Posted on: 2017-07-23
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Sandra
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I recommend this bus!
The ease of booking and safety of your elderly relative is very important and Gotobus and the kind driver provide it all.
Posted on: 2017-07-23
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Sergio
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I recommend this bus!
Posted on: 2017-07-23
Depature: San Jose, CA
Arrival: El Monte, CA
Name: everardo
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I recommend this bus!
the best ride i ever have
Posted on: 2017-07-20
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: linneyc
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I recommend this bus!
Great bus is safety and fast
Posted on: 2017-07-19
Depature: Sacramento, CA
Arrival: El Monte, CA
Name: Vi Sor
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I recommend this bus!
I bought a ticket 4 my teenage son & Hoang Express got him to me safe & sound. They included a sandwich & water but went above & beyond when the bus driver called us to tell us that they were arriving earlier than expected. Thank you Hoang Express for your hospitality & reliability. I highly recommend their service.
Posted on: 2017-07-19
Depature: Oakland, CA
Arrival: Westminster, CA
Name: Gilbert Yu
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I recommend this bus!
No wifi on bus
Posted on: 2017-07-17
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Mai Nguyen
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I recommend this bus!
Posted on: 2017-07-17
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Jason Deng
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I recommend this bus!
Posted on: 2017-07-16
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: john
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I recommend this bus!
Posted on: 2017-07-16
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Jen
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I recommend this bus!
Hoang Express offers one free sandwich and one bottled water per person. Driver is professional and the bus arrived on time.
Posted on: 2017-07-16
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Jaime
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I recommend this bus!
Posted on: 2017-07-16
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Nancy lewis
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I recommend this bus!
This trip was so unorganized, I think assigned seating is needed . The elderly should have priority in getting into the bus first . But if you don't speak the language of the driver you're left behind and treated less important . The passenger are rushing to get in because everyone wants the best or occupy two seat for itself which I think is unfair for the other passenger . I noticed most of them put their belongings on the seat next to them so no one will occupy that seat .
Posted on: 2017-07-16
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Frank
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I recommend this bus!
Posted on: 2017-07-15
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Jason Deng
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I recommend this bus!
Posted on: 2017-07-12
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Louise
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I recommend this bus!
Loved that the pick up and drop off points were easy to find and easy to be picked up from.
Would have liked information when we crossed into Arizona and ETA update.
Posted on: 2017-07-12
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Jeannette Bardi
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I recommend this bus!
Return trip from Phoenix to Westminster. Once again very comfortable and clean, and on schedule!
Posted on: 2017-07-12
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Jeannette Bardi
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I recommend this bus!
Clean and comfortable! Air conditioning worked great. Road from Westminster to Phoenix. Bus left on schedule and driver kept us informed of any variations on arrival time (which was only slight due to traffic)so that I could inform my family. Will use this service again!
Posted on: 2017-07-11
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: maria
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I recommend this bus!
Nice ride. Don't have to deal with driving my car.
Posted on: 2017-07-11
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Suzette
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I recommend this bus!
Punctual on both rides, as there was a transfer in los angeles. But the ride from los angeles to san diego was a warm ride. Maybe the airconditioning wasn't working right. It would be cool and then very warm.
Posted on: 2017-07-10
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: Rajeswari
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I recommend this bus!
Posted on: 2017-07-10
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: jane
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I recommend this bus!
Posted on: 2017-07-09
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Fernando Bustos
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I recommend this bus!
Posted on: 2017-07-09
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Ivy
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I recommend this bus!
Posted on: 2017-07-09
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Yami
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I recommend this bus!
Posted on: 2017-07-09
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Frank
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Comfort:
I recommend this bus!
Posted on: 2017-07-07
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Rajesh
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I recommend this bus!
The driver was throwing luggage out of the trunck which was rude.
Posted on: 2017-07-06
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Adriana Favila
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I recommend this bus!
no movies on this trip. Movies always help time go by. Other than that I never have a problem! Love GotoBus. Thank you for getting me to my Family safe and sound.
Posted on: 2017-07-06
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Jimmy
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I recommend this bus!
I have always taken this bus and the bus driver already knows me. I have always have great experience with their level of service and attention to details. If you are vegetarian, they will make special meal just for you. Try that Greyhound.
Posted on: 2017-07-06
Depature: San Diego, CA
Arrival: San Jose, CA
Name: goutham
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I recommend this bus!
Posted on: 2017-07-05
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Raj
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I recommend this bus!
The experience was very good. They also allowed a last minute change.
Thank you
Posted on: 2017-07-05
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Allen
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I recommend this bus!
Can use more leg space.
Posted on: 2017-07-05
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Peter
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I recommend this bus!
Yes. Easy trip, great price, love the included sandwich!
Posted on: 2017-07-04
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Anthony Mitchell
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I recommend this bus!
Great Service! !OUTSTANDING! !
Posted on: 2017-07-04
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Suzette medel
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I recommend this bus!
Very impressive. Happy i took the advice of my best friend. Recommendable!
Posted on: 2017-07-03
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Ben
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I recommend this bus!
bus is punctual in departure and arrival. Not sure if the bus lacks some sort of maintenance. The ride is bumpy. Yet overall experience is good.
Posted on: 2017-07-02
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Lily C
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I recommend this bus!
For the long ride down from San Jose to Los Angeles, this bus is quite comfortable. There is a bathroom in the back, and midway through the journey a bathroom break is scheduled so you can get out and stretch your legs. The interior of the bus is clean, and each seat is equipped with a cupholder and plastic bag for your trash. Banh mi sandwich, bottle of water, and a napkin are given to you as well!
Posted on: 2017-07-01
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: Oleksandr
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Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-06-30
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Felicia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-06-28
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Barbara Frangipa
Star ratings:
Bus Cleanliness:
Punctuality:
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Comfort:
I recommend this bus!
I recommend you to everyone. Pleasant, efficient staffing and always clean buses. Thank you!!
Posted on: 2017-06-27
Depature: San Jose, CA
Arrival: San Diego, CA
Name: VY DAO
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I recommend this bus!
Everything ok, besides the usual no-taste Lee sandwich.
Posted on: 2017-06-27
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Toby
Star ratings:
Bus Cleanliness:
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Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-06-26
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Stephen Carter I
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I recommend this bus!
Been using this sevice for years. They've never let me down. I love this company
Posted on: 2017-06-26
Depature: Sacramento, CA
Arrival: Westminster, CA
Name: KT Ngo
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I recommend this bus!
Great first experience! Very well organized and very good service! Driver very good and very on time!
Posted on: 2017-06-26
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Karla Mejia
Star ratings:
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I recommend this bus!
Posted on: 2017-06-26
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Dean jepsen
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I recommend this bus!
On time. Just like clock work.
Posted on: 2017-06-25
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Edward Saw
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I recommend this bus!
Communication was lacking. The bus broken down during the trip. It took about 1.5 hr to fix. It would be nice to give the passengers updates.
Posted on: 2017-06-25
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Jay Liu
Star ratings:
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Comfort:
I recommend this bus!
This bus #19 needs some fix on the roof emergency exit at the back side. The emergency exit gave out very loud squeaking noise when the bus moved up and down and swang left and right. The high-pitch noise hurt my ears, affecting my rest and reading. The noise apparently came from problematic exit closure. I did bring it up to the bus driver, but he could not do anything about it. Other than that, it was a good ride. I will recommend Hoang to my friend if a satisfactory reply is received.
Posted on: 2017-06-24
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Atef Meshreky
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I recommend this bus!
Very Good
Posted on: 2017-06-20
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Sadie Johnson
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I recommend this bus!
Great service, cleanliness I felt comfortable putting my elderly Aunt on your bus both drivers were professional kind and helpful. Thank you
Posted on: 2017-06-20
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Kelly Mukherjee
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Comfort:
I recommend this bus!
My ride from Phoenix to LA was great. The staff was very nice and drove really well. I felt safe and enjoyed a nice sandwich and bottle of water. The wifi was perfect for me to get my work done, although there was no power outlet on that bus. On the way back, the driver was rude. I asked him for help with the wifi because the network didn't show up and his response was not helpful. He told me that it was too bad if I couldn't get on. I think he didn't know how to fix the problem so he just wanted me to drop the issue. But I had important work to do and I was planning to get it done on the ride. I was disappointed and I couldn't get paid for that day.
Also the phone staff and chat staff should be trained that vegetarian sandwiches are provided for those who ask for them but there is a limited quantity. When I tried to call and request a vegetarian sandwich, the chat person told me to bring my own food.
Posted on: 2017-06-20
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Marlo
Star ratings:
Bus Cleanliness:
Punctuality:
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I recommend this bus!
Posted on: 2017-06-19
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Judy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
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I recommend this bus!
Posted on: 2017-06-19
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Brittney Endo
Star ratings:
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Punctuality:
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Comfort:
I recommend this bus!
Great service and I was given free water and a sandwich
Posted on: 2017-06-19
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Lourdes Lam
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Unable to book the day before trip
through. Go to bus.com, needed 48 hrs to book on line.
Posted on: 2017-06-19
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: Dean jepsen
Star ratings:
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Comfort:
I recommend this bus!
We received water and sandwich at lees in Chandler to start. That was a nice touch.
Posted on: 2017-06-19
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Kim Pearson
Star ratings:
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Service & Staff:
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I recommend this bus!
I like that they served food and that bus was close to mu home and i only had to be there 20 min before depature.
Posted on: 2017-06-18
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Esther La
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-06-16
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Herlinda Lucero
Star ratings:
Bus Cleanliness:
Punctuality:
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Comfort:
I recommend this bus!
Like the sandwiches. The bus was late for pick up, but on time for arrival.
Posted on: 2017-06-15
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Ashley Rambo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
One of the best bus experiences I've ever had!
Posted on: 2017-06-14
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: jane juliano
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-06-13
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Tom Hofer
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I have no issue with the service, only the perks. I initially welcomed the included sandwiches, but now I wish we were offered choices. Also, Hoang no longer seems to provide movies, which were a welcome distraction.
Posted on: 2017-06-13
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Lee
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
My first trip on Gotobus.com and it was great! It was reasonably priced and the bus was clean. The trip went fast and was pleasant and staff was very courteous.
Posted on: 2017-06-13
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great
Posted on: 2017-06-13
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Catherine Kennar
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Most Pleasant ride. reached my destination on time. No complaints will always travel to Calif. on the Hoang bus.
Posted on: 2017-06-12
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Wolfgang wenger
Star ratings:
Bus Cleanliness:
Punctuality:
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Comfort:
I recommend this bus!
Great bus , nice , professional !
Posted on: 2017-06-12
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Fiona
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
great value, nice to have a bottle of water and a sandwich - did not expect. the washroom was very stinky though.
Posted on: 2017-06-11
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: Jessica
Star ratings:
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I recommend this bus!
Wish we would have stopped somewhere with something to eat. Felt a little Sick with all the bumps roads.
Posted on: 2017-06-11
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Peter
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-06-11
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Mario Aquino
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-06-06
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Syna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-06-05
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Bruce
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Leave the driving to Go To Bus, very clesn, courtest crew, cost is more then fair, highly recommended.
Posted on: 2017-06-05
Depature: Westminster, CA
Arrival: San Francisco, CA
Name: Tony chin
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-06-05
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Jason
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-06-05
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Jason
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-06-02
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Janine Ceva
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
When can a client received a coupon code ?
It's always a pleasure to ride with you guys .
Posted on: 2017-05-29
Depature: Westminster, CA
Arrival: San Francisco, CA
Name: Tri Le
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Need electric power to charge electrical devices
Posted on: 2017-05-28
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Randall
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-26
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: Tom W
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very enjoyable trip, Drivers are very professional and fellows passengers are always friendly and courteous.
Posted on: 2017-05-26
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-24
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Nathalie
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-22
Depature: Sacramento, CA
Arrival: Los Angeles, CA
Name: BENEDICTO
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-22
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Barbara Young
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
This was my third trip to Phoenix on Huang Express. The bus is comfortable, clean, it even has wifi! I love Huang, and will continue to book with them.
Posted on: 2017-05-21
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Reena
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
That sandwiche was delicious too. Efficient, wifi was great, good overall experience. Will def use it again.
Posted on: 2017-05-20
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: LUCy Orellana
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-19
Depature: Sacramento, CA
Arrival: El Monte, CA
Name: Jo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Good bus service. They left the bus stop on time and got me to my destination quickly. Thanks!
Posted on: 2017-05-19
Depature: El Monte, CA
Arrival: Sacramento, CA
Name: Jie
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I am impressed with this bus service. On time, provides bahn mi (Vietnamese sandwich with pate, which means good quality sandwich) and water, and clean seats/bus. They got me to my destination on time. Will definitely use it again for travel between LA and Sac/SF/San Jose.
Posted on: 2017-05-16
Depature: El Monte, CA
Arrival: Oakland, CA
Name: Shirley
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Was forced to put my shoulder bag (which easily fit on overhead shelf)
In the luggage area. Resulted several greasy oil stains on the fabric. I asked not to, but was told people would complain, diappointed.
Posted on: 2017-05-15
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Karla Mejia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-15
Depature: Oakland, CA
Arrival: San Diego, CA
Name: Mai Nguyen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-15
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Ramona
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-15
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Ramona
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-15
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Viraj Reddy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Hoang Express was on time, a smooth ride, and is worth your money. The bus is clean and I appreciate the water, napkin, and sandwich
Posted on: 2017-05-14
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Frank
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-13
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Mrinmay kalita
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-11
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: don m
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
what an awesome trip clean bus friendly people as always hang express has made for a safe fun trip
Posted on: 2017-05-07
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Sally Pinnella
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I got very sick Thursday May 5th and knew then I couldn't go to California on Sat. so I went on the website to postpone the trip. The website wouldn't let me so I called the "help number". There was a communication issue and the woman just kept saying, "You go online...I can't do...You do self!" That's the helpline?!!! So I tried the receipt phone number and that person said I colugo the next day for another twenty dollars (just show up Sunday with the Saturday ticket and pay the extra amount -no new confirmation number). I'm still sick so now what do I do? I'm going to try to call again but I doubt I'll have any acceptable resolution. I feel like I've been scammed out of the money.
Posted on: 2017-05-06
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: John Norton
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-05
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Arcadia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus is always clean and comfortable. The drivers are always extremely courteous and keep you informed throughout the trip. I highly recommend GoTo Bus!!
Posted on: 2017-05-04
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Kaļte
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-04-29
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Pablo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-04-28
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Chester Paul Sgr
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very efficient and well run. I have no complaints. ☺️
Posted on: 2017-04-27
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Yeo Bi Ning Meli
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus was really efficient! They provided food and water as well. The stops was quick and efficient hence the overall journey was fast! (:
Posted on: 2017-04-25
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Jill Valencia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Please make an effort to have all the plugs working on the bus. It's hard to know where to sit and too late to change after you find out the plug is not working at your seat.
Posted on: 2017-04-24
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Jessica couch
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
It was great! I couldn't find anywhere that stated I would be picked up by a van first and then shuttled to the actual bus stop which would have been helpful, but the driver was friendly and the ride was great.
Posted on: 2017-04-23
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Lourdes Lam
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Comfortable and safe ride to Phoenix. Thank you!
Posted on: 2017-04-23
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Pamela
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
On the way home there was NO stop for a toilet break and we were not told there would not be a stop. It would have been good to inform people so they could buy extra snacks.
Posted on: 2017-04-23
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Frank La
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-04-17
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Lai Yin Yeung
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-04-17
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Catherine
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-04-16
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Lai Yin Yeung
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-04-16
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Manh Dao
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
When the Bus arrived at ABC market at Bolsa Westerninster, I tried to call my relative to come and pick me up, I came to pick up my carry on luggage, the Bus already left, and my luggage was not there. I contacted Hoang's office to ask if my luggage still on the bus? They said no. So, whoever accidentally pick up my carry on luggage please return it to me As Soon As Possible, because all of my belongings and gifts for relatives for next the trip on April 23 were in that carry on.. Thank you very much for your kindness.
Manh Dao
714-494-3444, or 714-418-0993
Posted on: 2017-04-14
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Hieu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-04-14
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Ro taylor
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Everything was just great. Thank you.
Posted on: 2017-04-11
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: Marc Anspach
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I would recommend Hoang Express to anyone however I am extremely disappointed with Gotobus.com and the 24/7 customer support that did not happen. I was trying to reschedule my 94 year old grandmothers trip through telephone well before the 10 hour change window with no luck through the telephone number. Shows 24/7 customer service right next to the 617-354-2101 telephone number listed to only get a message box with no return calls. Once I finally used the web chat box I was also disappointed because it took forever and as soon as they responded you said my ticket was expired and I had to buy a new one!!
Posted on: 2017-04-08
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Atef Meshreky
Star ratings:
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Comfort:
I recommend this bus!
Great
Posted on: 2017-04-08
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Edward Saw
Star ratings:
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Comfort:
I recommend this bus!
No frill bus. Free sandwich and water bottle very helpful!
Posted on: 2017-04-08
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: SYNA
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Bus Cleanliness:
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I recommend this bus!
Posted on: 2017-04-08
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-04-07
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Eileen Celestino
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-04-04
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great
Posted on: 2017-04-01
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Mrinmay
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-03-29
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Eileen Celestino
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-03-27
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Vivian
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-03-25
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Melinda
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-03-23
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Michiko Enciso
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Drivers were great, friendly. Bus was clean and was a great experience. Not all outlets were working, so driver had us move to seats with working outlets and problem was solved. I'd ride this bus again and recommend it to anyone.
Posted on: 2017-03-23
Depature: San Francisco, CA
Arrival: San Diego, CA
Name: Alaa
Star ratings:
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Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-03-22
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Karla Mejia
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-03-21
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: ted
Star ratings:
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Service & Staff:
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I recommend this bus!
great bus!
Posted on: 2017-03-20
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Raghavendra Kani
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-03-19
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: sherry
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-03-19
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Jerrin jose
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Nice
Posted on: 2017-03-18
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Yao
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Good price and schedule
Posted on: 2017-03-15
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Peter
Star ratings:
Bus Cleanliness:
Punctuality:
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I recommend this bus!
Posted on: 2017-03-13
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Jason
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-03-13
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Jason
Star ratings:
Bus Cleanliness:
Punctuality:
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Comfort:
I recommend this bus!
Posted on: 2017-03-10
Depature: Oakland, CA
Arrival: Los Angeles, CA
Name: Theresa chow
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I recommend this bus!
The bus had a strong cigarette smell.
Posted on: 2017-03-10
Depature: Los Angeles, CA
Arrival: Oakland, CA
Name: Theresa chow
Star ratings:
Bus Cleanliness:
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I recommend this bus!
Posted on: 2017-03-08
Depature: Sacramento, CA
Arrival: San Diego, CA
Name: Ahmed tawfik
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
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I recommend this bus!
Posted on: 2017-03-07
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Tammy Hop
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I recommend this bus!
Could not hear the movie.
Posted on: 2017-02-28
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: michael
Star ratings:
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I recommend this bus!
Drivers were very kind, love the sandwich and water bottle always provided with the ride. Always a pleasure to take this bus back to Arizona. Which there with better access from the airport but I am lucky I have a relative that can always take me to a bus stop from Los Angles. Over all this Hoang bus has become my first choice when traveling from los angles to phoenix.
Posted on: 2017-02-25
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Barbara Dunn
Star ratings:
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I recommend this bus!
Posted on: 2017-02-25
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
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I recommend this bus!
GREAT
Posted on: 2017-02-24
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Peter Bergonzi
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I recommend this bus!
Nice trip, etc., however you used to give a whole sandwich, now you give only 1/2. Also, couldn't hear the movie, and one of the screens was broken. The website said this bus had power outlets, however I couldn't find any.
Posted on: 2017-02-21
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jung Lee
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-02-18
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great
Posted on: 2017-02-16
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Kaitlyn
Star ratings:
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Punctuality:
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Comfort:
I recommend this bus!
lots of crumbs everywhere, last leg of the ride smelled like sewage, outlets did not work
Posted on: 2017-02-15
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Corazon Bruce
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I recommend this bus!
It was a very nice experience with Hoang Express. I enjoyed my ride going to CA and back to AZ. I will recommend it to family and friends.
Posted on: 2017-02-15
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Always satisfying
Posted on: 2017-02-13
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Julieta silberst
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Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-02-13
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Jason
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-02-12
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Fletcher Allison
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I recommend this bus!
All I can say is excellent service. I am very satisfied with the service you provide.
Posted on: 2017-02-11
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Michelle Rodrigu
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I recommend this bus!
You service was a recommendation. And well the3rd is 1 thing,the Wi-Fi wasn't working. Hit a dead spot in the middle of the ride. Service was very great! Our driver was very courteous. All in all a great experience! My first time using a bus and I plan to use your service more often ☺
Posted on: 2017-02-11
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Jason
Star ratings:
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Service & Staff:
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I recommend this bus!
Posted on: 2017-02-09
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Mrinmay
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-02-08
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Kaitlyn
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Customer service is awful.
Posted on: 2017-02-04
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Linda Gleason
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I recommend this bus!
Great service. It's clean,affordable,comfortable, I highly recommend it
Posted on: 2017-02-04
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Linda Gleason
Star ratings:
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I recommend this bus!
Love this bus, it's the only way I travel to California now. It's clean, comfortable, affordable, and even give you a great sandwich and drink. Highly recommend it
Posted on: 2017-02-01
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Shih kuo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-31
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Emily
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-28
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Rajesh
Star ratings:
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I recommend this bus!
Instead of blocking front seats block the rear seats, so that people booked online can get preference.thanks
Posted on: 2017-01-27
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Jerrin jose
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-23
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Gabriek
Star ratings:
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I recommend this bus!
Excellent experience.
Posted on: 2017-01-23
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Rodger A. Curbel
Star ratings:
Bus Cleanliness:
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I recommend this bus!
Veey clean. Very courteous. Very convenient. Plays movies for entertainment. Quiet and relaxing. Caring staff, very cooperative. Smooth ride, makes few stops for bathroom use and to grab food. No complaints. 10/10, the only way I plan on traveling to Arizona again.
Sincerely, Rodger A. Curbelo
Posted on: 2017-01-20
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Raul Escamilla
Star ratings:
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Comfort:
I recommend this bus!
when my mother comes in visit from orange county she always uses your services, the other day we had a bad experience, only because her bag was missing when I try to contact someone to report what happen I was not able to find any number to call. finally got through and the driver was nice to call back an hour later my mothers bag was found thanks to him.. Nice guy Thank you, I will definitely keep using your services. and recommend the services to others for sure...Thank you..
Posted on: 2017-01-19
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Lai Yin Yeung
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
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I recommend this bus!
Posted on: 2017-01-19
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Lai Yin Yeung
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-18
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Guanqiu Qi
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great service
Posted on: 2017-01-18
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Daryl conn
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-17
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jung Lee
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-17
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Betty Carmouche
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-17
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Syna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-17
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Syna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-15
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Felicia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-15
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Betty Carmouche
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-15
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Mai Nguyen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
MISTREATMENT of customer during the Jan. 12, 2017 trip from Oceanside, route San Diego to Westminster, CA:
For more than 7 years, I have been a regular customer of Xe Do Hoang for trips back and forth from the Bay area (San Jose and Oakland) to Oceanside. Xe Do King (affiliated with Xe Do Hoang) has always been in charge of the transportation between Westminster and San Diego, including pick-up and drop-off in Oceanside for the same one-way $20 fare as Westminster-San Diego passengers. For the past couple of years, I have used, on occasions, the GotoBus Bay area - San Diego bus tickets for both directions.
However, on Jan. 12, 2017, when Mr. Khiem (Xe Do King's owner) picked me up in Oceanside for the trip to Westminster in order for me to take Xe Do Hoang, he YELLED at me when I gave him the GotoBus ticket print-out; he said that, if I, as a customer of Vietnamese origin, use the GotoBus ticket next time, he will NOT take me as passenger, and that I should pay cash instead. He gave me the reason that it is a hassle for him to deal with GotoBus payment, and yet he willingly accepts non-Vietnamese customers with GotoBus tickets without mistreating them. In previous times, when I rode Xe Do King driven by 2 different drivers other than Mr. Khiem, I had no problem using the GotoBus ticket.
Over the years I have recommended many people from other states and countries to use Xe Do Hoang; if Xe Do Hoang does not address this issue with Xe Do King, I will not be inclined to make recommendation anymore.
Posted on: 2017-01-15
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Teran Galloway
Star ratings:
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I recommend this bus!
Gave pick up address 668 N 44th st but the bus doesnt stop infront of Ranch market 668 N 44th street. The bus stops across the street either to the left or tight of the store which is not explained in the receipt email after purchase. The email has the address wrong. If im suppose to wait on the street, then i need the street address not the store which is hidden behide side buildings.
Posted on: 2017-01-14
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jung Lee
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-13
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Dorrinr Franks
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
My trip home included a movie and i was happy ! Because that was the only complaint i had, because they were no longer playing movies which made for a long trip...and i appreciate the good drivers you have!
Posted on: 2017-01-12
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Felicia Ho
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-11
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Rocio Garcia
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-07
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Dorraine Franks
Star ratings:
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I recommend this bus!
Please start playing movies again, it helps pass the time. There have been no movies for quite some times and i look forward to it......please bring the movies back!!!!!!
Posted on: 2017-01-07
Depature: San Jose, CA
Arrival: El Monte, CA
Name: May Chiang
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-06
Depature: San Diego, CA
Arrival: San Francisco, CA
Name: Anonymous
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-06
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Good experience
Posted on: 2017-01-05
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Gary Watson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
So much better than greyhound. Takes a little longer but so worth it. Never taking greyhound again
Posted on: 2017-01-05
Depature: Sacramento, CA
Arrival: Westminster, CA
Name: Meeta
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-04
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Jamie
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-04
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Huey Jean
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-01-01
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Jessica
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Really nice staff and the sandwiches and water provided were great!
Posted on: 2016-12-31
Depature: Oakland, CA
Arrival: San Diego, CA
Name: Mai Nguyen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The French bread sandwich from Lee's every time on the ride from San Jose to Westminster is not good ==> the meat filling is tasteless.
Posted on: 2016-12-30
Depature: El Monte, CA
Arrival: Sacramento, CA
Name: Geraldine
Star ratings:
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I recommend this bus!
The bus to Sacramento was 7 hours long, but the driver made it seem like it was less time.
Posted on: 2016-12-30
Depature: Sacramento, CA
Arrival: El Monte, CA
Name: Geraldine
Star ratings:
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I recommend this bus!
The ride back was too long,
Posted on: 2016-12-29
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Philip
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Plugs and WiFi are nearly always included at this price.
Posted on: 2016-12-27
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Cynthia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-12-25
Depature: Westminster, CA
Arrival: Sacramento, CA
Name: San may
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
They were very hospitable! Making sure everyone was fed and had a water bottle. Made sure the younger kids on the bus were comfortable and made sure everyone was getting to the right destination.
Posted on: 2016-12-23
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Viraj
Star ratings:
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Service & Staff:
Comfort:
I recommend this bus!
100% would recommend taking this bus. They are punctual, get you to your destination fast, and it's very affordable. The free sandwich is pretty sweet too!
Posted on: 2016-12-22
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Kiran Kumar
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Good service and on time.
Posted on: 2016-12-19
Depature: Westminster, CA
Arrival: Oakland, CA
Name: Mai Nguyen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-12-18
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: brigitte foulke
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I forgot my computer on the bus and the staff of gotobus went out of their way to get it back to me. I am very grateful
Posted on: 2016-12-18
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Sidney Huff
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great company
Posted on: 2016-12-17
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Yueqi
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-12-17
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Bernie
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
This trip was ok despite the confusion at the departure location and the late departure from LA.
The onboard wi-fi service didn't work but the professional drivers and complimentary food and drink make it better than any other service between LA and Phoenix.
In conclusion it wasn't as good as my previous trips, but I still recommend Hoang Express
Posted on: 2016-12-16
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Emanuel Wyatt
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-12-15
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Eileen Celestino
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-12-13
Depature: Oakland, CA
Arrival: El Monte, CA
Name: Abilio Colaco
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-12-12
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Janire
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Really good service, I recomend it!!!
Posted on: 2016-12-12
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: jane juliano
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Riding the goto bus is a great experience. I never have any worries.
Posted on: 2016-12-10
Depature: San Diego, CA
Arrival: San Jose, CA
Name: MK2
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I recommend this bus!
Posted on: 2016-12-07
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: ramki
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I recommend this bus!
only thing is if they give a peanut butter sandwich for vegetarians or cheese tomato sandwich would be nice
Posted on: 2016-12-06
Depature: Los Angeles, CA
Arrival: Oakland, CA
Name: Theresa Chow
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I recommend this bus!
Posted on: 2016-12-06
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: Robert Branch
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I recommend this bus!
Posted on: 2016-12-05
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Eileen Celestino
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I recommend this bus!
Posted on: 2016-12-05
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Jill Valencia
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I recommend this bus!
Any way to know ahead of time if the bus has plugs to recharge.
Posted on: 2016-12-05
Depature: El Monte, CA
Arrival: San Jose, CA
Name: tom chang
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I recommend this bus!
water and sandwich - way to go. the clientele was civil. they didn't need to play a tv show all the way. nor did they need ambient music, I think. but the tvshow was beneficial to the majority who did understand vietnaese.
Posted on: 2016-12-04
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Dan Merrill
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I recommend this bus!
Bus arrived but it was due to traffic and not any fault of the bus driver.
Posted on: 2016-12-01
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Lynn
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I recommend this bus!
2nd trip: service, food and driving all excellent. Appreciated extra help with a misplaced item! looking forwad to next ride - relaxing and cost effective!
Posted on: 2016-12-01
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Chiew Gan
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I recommend this bus!
The service was great!
Water n a sandwich provided was a plus.
It will b great to sell a second sandwich at a cheap price
Seating area was spacious n comfortable
Posted on: 2016-12-01
Depature: El Monte, CA
Arrival: Sacramento, CA
Name: Sophie
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I recommend this bus!
Posted on: 2016-12-01
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Maria
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I recommend this bus!
Perfect and comfortable ride. Very timely.
Posted on: 2016-11-30
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Shirisha Guduru
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I recommend this bus!
Posted on: 2016-11-29
Depature: Oakland, CA
Arrival: El Monte, CA
Name: ABILIO COLACO
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I recommend this bus!
I am extremely satisfied wit this bus service
Posted on: 2016-11-29
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Lenroe Minor
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I recommend this bus!
Posted on: 2016-11-28
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Hang Doan
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I recommend this bus!
Posted on: 2016-11-28
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Qingyun Wu
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I recommend this bus!
Bad expereince. I was charged $10 more by gotobus.com than everybody else on the bus. I paid $50. All others paid $40. I should get a $10 refund.
Posted on: 2016-11-27
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Lillienne Foo
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I recommend this bus!
The driver was extremely helpful with putting the luggages and remembering whose who's. There was another person helping the driver at each stop and that was also very helpful and explanation clear. The company went out of their way to ensure that passengers get yo where they are supposed to. The driver took passengers life carefully when driving!!!
Posted on: 2016-11-27
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: theresa
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I recommend this bus!
Posted on: 2016-11-27
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Toby Johnson
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I recommend this bus!
If the bus is gonna arrive to its destination early, it would be nice if the driver tells its occupants as soon as possible, so they can tell the people picking them up at the drop off point. I had to wait 45 min for my wife to come and get me, cause my bus arrived an hour early. NOT GOOD!
Posted on: 2016-11-25
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Joshua
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I recommend this bus!
Posted on: 2016-11-25
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Joshua
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I recommend this bus!
Posted on: 2016-11-25
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Alice Li
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I recommend this bus!
Posted on: 2016-11-23
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jung Lee
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I recommend this bus!
Posted on: 2016-11-21
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Darlene Baltodan
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I recommend this bus!
Great!
Posted on: 2016-11-20
Depature: Westminster, CA
Arrival: San Jose, CA
Name: ramki
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I recommend this bus!
Posted on: 2016-11-17
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: jane
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I recommend this bus!
Posted on: 2016-11-17
Depature: Oakland, CA
Arrival: Westminster, CA
Name: Mai Nguyen
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I recommend this bus!
Posted on: 2016-11-16
Depature: San Jose, CA
Arrival: San Diego, CA
Name: VY DAO
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I recommend this bus!
Pleasant trip, except for the poor quality of the provided Lee sandwich.
Posted on: 2016-11-15
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Joshua Olivas
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I recommend this bus!
Posted on: 2016-11-14
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Hideki O.
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I recommend this bus!
This is the only bus I would take to and from Phoenix. It's affordable, clean, and comfortable. It is a little difficult to understand the bus announcer's english at times (depending on who). It would be great to have an additional drop-off and pick-up route near Avondale (10 FWY / 101 FWY).
Posted on: 2016-11-14
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Eileen Celestino
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I recommend this bus!
Posted on: 2016-11-11
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Cierra Johnson
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I recommend this bus!
I've never been on a bus before and it was an great first time experience .
Posted on: 2016-11-08
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Eileen B Celesti
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I recommend this bus!
Posted on: 2016-11-07
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Nancy Dang
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I recommend this bus!
I was happy with the punctuality & friendliness of the staff. I will refer others & return again
Posted on: 2016-11-06
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Xin
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I recommend this bus!
Posted on: 2016-11-04
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Raj
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I recommend this bus!
Good service . Please give preference to customers who booked on line. Thank you
Posted on: 2016-11-02
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Syna
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I recommend this bus!
Posted on: 2016-11-01
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Tom
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I recommend this bus!
I love the punctuality, organization and professionalism of the drivers. I like the larger sandwiches provided, and wish there was a way to voice my preference as to sandwich size before my trip, since the smaller ones aren't enough! I also miss the movies Hoang used to provide. Other than that, I'm a very happy customer!
Posted on: 2016-10-31
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Yolanda
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I recommend this bus!
Posted on: 2016-10-31
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Alexander Yamato
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I recommend this bus!
I love this bus travel. One stop to my destination. It is fast and dependable. Plus one gets a water and a sandwich.
Posted on: 2016-10-31
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: rajeswari
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I recommend this bus!
I have been taking this bus from Westminister California to Chandler Arizona for the past 6 years on a regular basis. I do like riding this bus. All the drivers except one who is not working now are nice. I have referred many people.
Posted on: 2016-10-30
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Raj
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I recommend this bus!
Very good service if possible make a stop at a place where customers can eat and stretch for few mnts
Posted on: 2016-10-29
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: rodolfo pingue
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I recommend this bus!
Drivers very helpful & polite!
Posted on: 2016-10-28
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Jane
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I recommend this bus!
Very clean, safe and comfortable
Posted on: 2016-10-24
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: ted
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I recommend this bus!
very good
Posted on: 2016-10-24
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jung Lee
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I recommend this bus!
Posted on: 2016-10-21
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Ricardo
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I recommend this bus!
I miss the movies.
Posted on: 2016-10-20
Depature: El Monte, CA
Arrival: Sacramento, CA
Name: Sophie kay
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I recommend this bus!
Posted on: 2016-10-18
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Mario aquino
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I recommend this bus!
Will ride again
Posted on: 2016-10-17
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Kyvan Nguyen
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I recommend this bus!
Would like wifi, outlets
Posted on: 2016-10-15
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Janine Ceva
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I recommend this bus!
Like to travel with go to bus it's quiet, clean and in time. sometimes would like watching a good movie.
Posted on: 2016-10-12
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Anne lee
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I recommend this bus!
Passengers should have choices to pay cash when board bus if without booking.
Posted on: 2016-10-09
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: Aviva Zhang
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I recommend this bus!
The day routes provide breakfast.
Posted on: 2016-10-06
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Omar Cortez
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I recommend this bus!
USB connections throughout the bus to charge phones and free wi-fi would be greatly appreciated
Posted on: 2016-10-06
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Omar Cortez
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I recommend this bus!
USB connectors throughout the bus to charge phones and free wi-if would be appreciated.
Posted on: 2016-10-05
Depature: Los Angeles, CA
Arrival: Oakland, CA
Name: Theresa Chow
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I recommend this bus!
I used to tell people good things about Hoang Express, however, in the fast few months, they started to transfer passengers to a uncomfortable van after 2/3 of distance. The ticket price on line has gone up and the service has went down, if they keep the way it is, I don't think I will take Hoang Express again.
Posted on: 2016-10-05
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Eileen Celestino
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I recommend this bus!
Posted on: 2016-10-05
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Peter Bergonzi
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I recommend this bus!
Good trip. I love the sandwiches as a feature. Alas however, your sandwiches are now smaller.
Posted on: 2016-10-04
Depature: Westminster, CA
Arrival: Sacramento, CA
Name: yona
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I recommend this bus!
The bathroom is ok, could be cleaner
our 15min stop was at a dirty place filled with flys. They could stop at a better rest stop. Driver&Staff are not that friendly. And the Bus itself was clean which was very nice but no wifi or charging station. And the only reason I would recommend Hoang Express is they are very punctual
Posted on: 2016-10-03
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Kyvan
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I recommend this bus!
Posted on: 2016-10-01
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: Irma Chavez
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I recommend this bus!
Excelente service
Posted on: 2016-09-30
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Eileen
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I recommend this bus!
Posted on: 2016-09-27
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Andrew
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I recommend this bus!
Nice trip with helpful employees.
Posted on: 2016-09-27
Depature: San Jose, CA
Arrival: Sacramento, CA
Name: Robert Delgado
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I recommend this bus!
Confusion about WHERE to wait for the bus on Tully Rd. I was told on the telephone TWICE to wait in front of the Sandwich Shop. Then the bus drove away from CVS without me. I called again and about 15 minutes later he returned for me. Telephone operators give out the wrong information.
Posted on: 2016-09-26
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Valerie
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I recommend this bus!
Posted on: 2016-09-26
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jung Lee
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I recommend this bus!
Posted on: 2016-09-15
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Yueqi Su
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I recommend this bus!
Posted on: 2016-08-30
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Atef Meshreky
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I recommend this bus!
Great-Convenient-Trusted
Posted on: 2016-08-29
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Steven D Carreon
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I recommend this bus!
I really cannot express how nuch I appreciated the service from Huong Express! The complimentary sandwich was amazing, and the driver was extremely polite. I wanted to try another bus line because Greyhound is literally the devil. This bus was eclxtrenely clean, modern, and kept to very cool temperature that allowed me to sleep very well. 6 out of 5 stars!!!
Posted on: 2016-08-29
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Kathy
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I recommend this bus!
Posted on: 2016-08-29
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Kathy
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I recommend this bus!
Posted on: 2016-08-29
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jung Lee
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I recommend this bus!
Posted on: 2016-08-29
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jung Lee
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I recommend this bus!
You should arrive at the station early. The bus departed 15 minutes before the scheduled departure time when all passengers were seated. Therefore, we arrived at the destination 15 minutes early.
Posted on: 2016-08-27
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Siska
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I recommend this bus!
passangers should refrain from talking on the phone. Let other people rest. Should find a better bus stop than the super stinky dirty area near Lee sandwich.
Posted on: 2016-08-26
Depature: El Monte, CA
Arrival: San Jose, CA
Name: KAREN AMAYA
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I recommend this bus!
VERY COMFORTABLE. PREFER THIS BUS RATHER THAN GREYHOUND. IT'S MORE CONVENIENT, INEXPENSIVE AND THE DRIVER AND STAFF ARE VERY CORTEOUS AND RESPECTFUL.
Posted on: 2016-08-26
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: ted
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I recommend this bus!
very clean and quiet
Posted on: 2016-08-24
Depature: Los Angeles, CA
Arrival: Oakland, CA
Name: Theresa Chow
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I recommend this bus!
Yea, it's back to the normal again, no more bus switching confusion and arrived destination on time.
Posted on: 2016-08-24
Depature: Oakland, CA
Arrival: Los Angeles, CA
Name: Theresa Chow
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I recommend this bus!
I like to take Hoang Express because it always arrives destination on time. However this time they had passengers switching buses in San Jose and again at another stop, created a lot of confusion and we end up arriving LA 30mins later than the scheduled time.
Posted on: 2016-08-22
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: ted
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I recommend this bus!
much better than greyhound!!!
Posted on: 2016-08-20
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Sunjen Chen
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I recommend this bus!
Posted on: 2016-08-18
Depature: San Diego, CA
Arrival: San Francisco, CA
Name: Marcus
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I recommend this bus!
Posted on: 2016-08-18
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Bridget C Ford
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I recommend this bus!
Soooooo Thankful that I am able to find this Togobus I love everything mostly my sandwich.of course I would love to recommend this bus .just please keep the computer lines up.,cause when it was down for I day and I couldn't get my daughter tickets, I liked of died..and had to use another bus.
Posted on: 2016-08-18
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Diego Torres
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I recommend this bus!
Outlets for the bus would be a nice addition, but very quick trip! Would recommend!
Posted on: 2016-08-15
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Betty Carmouche
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I recommend this bus!
Posted on: 2016-08-14
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Jennifer Gallowa
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I recommend this bus!
Bus was clean, left on time, arrived early.
Posted on: 2016-08-14
Depature: Westminster, CA
Arrival: San Jose, CA
Name: gina
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I recommend this bus!
Posted on: 2016-08-14
Depature: Westminster, CA
Arrival: San Jose, CA
Name: gina
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I recommend this bus!
Posted on: 2016-08-11
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Gabrielle Pascua
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I recommend this bus!
always love riding with GoTo bus
Posted on: 2016-08-09
Depature: El Monte, CA
Arrival: San Jose, CA
Name: CARRIEANN
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I recommend this bus!
they have an excellence services.
Posted on: 2016-08-09
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Tom
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I recommend this bus!
Posted on: 2016-08-08
Depature: Oakland, CA
Arrival: Westminster, CA
Name: Javier Schettini
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I recommend this bus!
Posted on: 2016-08-08
Depature: San Jose, CA
Arrival: El Monte, CA
Name: CARRIEANN
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I recommend this bus!
I was please with their services.
Posted on: 2016-08-05
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Girlie
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I recommend this bus!
Definitely cleaner and cheaper than Greyhound. Great service and courteous driver
Posted on: 2016-08-01
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Karen Wu
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I recommend this bus!
Posted on: 2016-08-01
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Doug
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I recommend this bus!
Great service. Reccomend your service to everyone.
Posted on: 2016-08-01
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Yunfei ye
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I recommend this bus!
The seat isn't comfort for the long hours trip. It needs improvement.
Posted on: 2016-07-30
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Yueqi Su
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I recommend this bus!
Posted on: 2016-07-30
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Atef Meshreky
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I recommend this bus!
Always great
Posted on: 2016-07-30
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Van luu
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I recommend this bus!
Very good
Posted on: 2016-07-29
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Hieu
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I recommend this bus!
Posted on: 2016-07-29
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: sherry
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I recommend this bus!
Posted on: 2016-07-29
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Alessandro Bovos
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I recommend this bus!
One issue. There was no description of a bus change to go to downtown LA on the route. My son got lost and wound up in Westminster, CA. We had to call a Lyft which cost an additional $70 to get him to his destination. If a transfer is needed it should be clearly stated on the ticket and the website. I was fortunate enough to be able to track my son on GPS. He is 18 but didn't know where he was just the same. Please fix this major issue. Otherwise I'm still a big fan of the bus service.
Posted on: 2016-07-29
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Brad
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I recommend this bus!
Posted on: 2016-07-28
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Melinda
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I recommend this bus!
Love u guys! Go w/you often. Great service usually. But on bus ride home 7/27, it was dangerously hot in the bus. I got heat exhaustion. That is what happens before a person gets heat stroke. Nausea. Cold sweats. & headache. 120 degrees in Chandler on arrival. Very serious in seniors. This Driver must be inexperienced regarding this. A.C. inadequate. If this was his choice, it was a bad choice. NO other complaint or concern. He was not our usual driver. Love our regular guy, the bald one, sorry don't know his name, he is so professional, good English, kind, brings movies! He's great! Hope he was just gone on vacation or something. & love the guy who drives the van. I think the lady sitting in front of me asked for more AC but he said "No". But not my language so I can't be sure. Driver seemed comfortable but no one else was. I should have asked someone to tell him for me. Sorry I didn't. But maybe he should know or there should be a thermometer for all to see. Thank you so much for listening & for your great company! This incident was my only reason for less stars in my rating. I choose your company all the time & recommend you a lot! Respectfully,MP
Posted on: 2016-07-28
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Teri Stoops
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I recommend this bus!
Our family has used GotoBus many times over the years and every time was a very good experience. We thank you for providing this service, which enables us to travel to CA in a fun, fast, and secure way. Everyone that we have come in contact that works for GotoBus has always been helpful, professional, and kind. Thank you, well see you next time! :)
Posted on: 2016-07-28
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Lennie Link
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I recommend this bus!
Posted on: 2016-07-27
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Amirka
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I recommend this bus!
The bus was punctual and they provided water and free (and delicious) sandwiches! On the flip side lots of the staff and the driver had strong accents which could be hard to understand.
Posted on: 2016-07-26
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Angelo Vergnetti
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I recommend this bus!
Bus left on time but was a little late arriving to the destination. Bus was very clean and modern.
Posted on: 2016-07-25
Depature: Oakland, CA
Arrival: San Diego, CA
Name: Haiyang
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I recommend this bus!
Posted on: 2016-07-24
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Ana
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I recommend this bus!
Drivers need to stop texting while driving
Posted on: 2016-07-23
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Joe Agbebiyi
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I recommend this bus!
Posted on: 2016-07-23
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Ramakrishna
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I recommend this bus!
Posted on: 2016-07-23
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
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I recommend this bus!
Posted on: 2016-07-23
Depature: El Monte, CA
Arrival: Oakland, CA
Name: Kevin
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I recommend this bus!
Posted on: 2016-07-22
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: GRACE LIMAS
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I recommend this bus!
web site sucks big time
not friendly user at all
chat was not helpful at all as well.
Posted on: 2016-07-20
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Atef Meshreky
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I recommend this bus!
Very helpful indeed
Posted on: 2016-07-19
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Joe Agbebiyi
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I recommend this bus!
Posted on: 2016-07-19
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Wei Hsu
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I recommend this bus!
Posted on: 2016-07-19
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Estela munoz
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I recommend this bus!
Posted on: 2016-07-19
Depature: Westminster, CA
Arrival: San Francisco, CA
Name: Do Nhung
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I recommend this bus!
This is the first time I go by Hoang express bus. I see that you have good service. Punctuality,clean and comfortable.thanks.if I have another chance I also use this bus and recommend to my friend
Posted on: 2016-07-19
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Akshar Patel
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I recommend this bus!
Posted on: 2016-07-17
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Hieu
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I recommend this bus!
Posted on: 2016-07-16
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: William
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I recommend this bus!
Posted on: 2016-07-15
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Murphy
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I recommend this bus!
Good trip. On time as stated as best as it could considering the traffic in California. Would definitely recommend to friend.
Posted on: 2016-07-15
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Mai
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I recommend this bus!
Posted on: 2016-07-15
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Clark
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I recommend this bus!
Posted on: 2016-07-14
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Leah Hess
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I recommend this bus!
The sandwich and water are much appreciated! All service is excellent and finally, i left 2 of my very precious books on the bus and was able to retrieve them from the same driver a couple days later!!! That kind of service is so much appreciated and valuable. Wonderful driver, eager to please and very helpful - he should get a raise:)
Posted on: 2016-07-13
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Hao truong
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I recommend this bus!
I'm very glad to take this trip
I will do it again
Posted on: 2016-07-12
Depature: Oakland, CA
Arrival: Westminster, CA
Name: Bertha Ortega
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I recommend this bus!
Bus arrived 1 hour and 15 minutes later than scheduled. No outlets available.
Posted on: 2016-07-12
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Mrinmay
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I recommend this bus!
Posted on: 2016-07-12
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Nazish
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I recommend this bus!
I alway recommend this bus service to People in Bay Area !!
Posted on: 2016-07-12
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Sayumi Hasegawa
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I recommend this bus!
Posted on: 2016-07-11
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: rosa
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I recommend this bus!
The driver is a nice person with good manners and very polite.
Posted on: 2016-07-11
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Hector torres
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I recommend this bus!
This was my first time using go to bus. The few times that I've had use a bus to travel the driver or his crew make an announcement once we have reached our initial destination especially if there are multiple stops. Me and another person made the mistake of waiting to hear that we were able to exit the bus. That's when the driver came back in the bus asking who else was getting off in Ontario. We rushed to exit the bus as it obvious that the driver was upset that we were holding up. Yes it was our mistake but as I mentioned before it was my fist time using your services. Once I exited the bus, I told the driver that I was waiting to hear from him that we were able to exit the bus. He was clearly upset and told me that I should have known and made a angry gesture with his hand. I have no complaints about the actual services or the ride. I just think that the driver could have been a bit more courteous. It wasn't my intention to hold him up or to make him late. Thank you.
Posted on: 2016-07-09
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Dailien
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I recommend this bus!
It's very nice and relaxing I appreciate the ride thank you .
Posted on: 2016-07-09
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Manh Dao
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I recommend this bus!
Professional Driver. Friendly. Comfortable ride.
Posted on: 2016-07-07
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: chihyuan Pei
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I recommend this bus!
I noticed toilet paper run out. Also if possible please provide Vegi sandwich as an option. Thanks.
Posted on: 2016-07-07
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Bao Ho
Star ratings:
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I recommend this bus!
Posted on: 2016-07-06
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jimmy nguyen
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I recommend this bus!
Great does need to announce where they are going before they take off though to avoid confusion
Posted on: 2016-07-06
Depature: Oakland, CA
Arrival: El Monte, CA
Name: Dorothy lauresta
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I recommend this bus!
Love it!
Posted on: 2016-07-05
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Shaw
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I recommend this bus!
I was disappointed that there was no WiFi available on the bus. Other buses I've taken, all included WiFi.
Furthermore, the seats just aren't very comfortable. Wish they would make them more plush or something. They're stiff as wooden planks!
Posted on: 2016-07-04
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Yolanda
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I recommend this bus!
Posted on: 2016-07-04
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Emily Cheng
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I recommend this bus!
Posted on: 2016-07-04
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Jack Cheng
Star ratings:
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I recommend this bus!
Posted on: 2016-07-04
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Edwin Alers
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-07-04
Depature: Westminster, CA
Arrival: Oakland, CA
Name: Sterling Anderso
Star ratings:
Bus Cleanliness:
Punctuality:
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Comfort:
I recommend this bus!
Posted on: 2016-07-04
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Trinadha
Star ratings:
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Punctuality:
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I recommend this bus!
Posted on: 2016-07-03
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Clare Kim
Star ratings:
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I recommend this bus!
There was one point where we stopped on the side of the road without warning, and everyone was confused and thought something happened. The bus driver just had to use the bathroom!
Posted on: 2016-07-03
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: jane
Star ratings:
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I recommend this bus!
Posted on: 2016-07-02
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Patrick janiak
Star ratings:
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I recommend this bus!
Great value just be on time and get tickets in advance. Everything will work out then!
Posted on: 2016-07-02
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Igor
Star ratings:
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Comfort:
I recommend this bus!
Very nice service. Waaaaaaay better than greyhound!
Posted on: 2016-07-01
Depature: El Monte, CA
Arrival: Oakland, CA
Name: Dorothy Lauresta
Star ratings:
Bus Cleanliness:
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I recommend this bus!
Free banh mi!
Posted on: 2016-07-01
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Bao Ho
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-07-01
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
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I recommend this bus!
Really so wonderful with perfect timing
Posted on: 2016-07-01
Depature: San Francisco, CA
Arrival: San Diego, CA
Name: Sirin
Star ratings:
Bus Cleanliness:
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I recommend this bus!
Management of tranfer bus to another bus is well but the trip takes long journey,toilet is not work,cannot flush. It takes very bad smell.If you prepared with check before trip,it would be better.
Posted on: 2016-06-30
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Omar
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
USB connections throughout the bus to charge phones and available wifi is need and appreciated for all passengers.
Posted on: 2016-06-30
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: chan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-30
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: William
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-30
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Alice
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-30
Depature: San Diego, CA
Arrival: Oakland, CA
Name: Jessica calderon
Star ratings:
Bus Cleanliness:
Punctuality:
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Comfort:
I recommend this bus!
Bus ride service was fine, overall good experience. It was hard at times to understand bus driver instructions, and I was confuse a couple of times on bus transfers. It was good service for the price I paid, and although this was my first time using it I think I'll consider using again in the future.
Posted on: 2016-06-29
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Kyle W
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Fast, clean, efficient, enjoyable. Complimentary bottled water and sandwich upon boarding.
Posted on: 2016-06-29
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Mary
Star ratings:
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Service & Staff:
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I recommend this bus!
Twas punctual , need just a little cleaning for fresh air.
Posted on: 2016-06-28
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Kevin
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-27
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Donna Valencia
Star ratings:
Bus Cleanliness:
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Service & Staff:
Comfort:
I recommend this bus!
It was a little bit too warm. No WiFi or movie. Seats a little uncomfortable for me as a larger person.
Posted on: 2016-06-27
Depature: San Jose, CA
Arrival: Westminster, CA
Name: poeurachna helm
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-25
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Kyle Williams
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great deal, complimentary sandwich and bottled water, and a safe, efficient trip! Would definitely recommend!
Posted on: 2016-06-25
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Rocio Flynn
Star ratings:
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Comfort:
I recommend this bus!
The only thing is that I suggest to remain the drivers to speak English while giving instructions, and to advise before taking the bus that you have to change buses
Posted on: 2016-06-25
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: CY
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Please provide vegi sandwiches.
Posted on: 2016-06-25
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Melody
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-25
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Melody
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-24
Depature: Westminster, CA
Arrival: Oakland, CA
Name: steve
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-23
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Elizabeth Chang
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very efficiency
Posted on: 2016-06-23
Depature: Oakland, CA
Arrival: El Monte, CA
Name: Dorothy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Perfect
Posted on: 2016-06-22
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Vy Dao
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I was the last passenger on board of the fully packed bus and received very poor service. Sitting across from the toilet was bothersome; after using the toilet, most people did not properly latch its door, causing it to swing open.
Posted on: 2016-06-22
Depature: Oakland, CA
Arrival: Westminster, CA
Name: Mai Nguyen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Arrival time was very delayed due to too many stops to drop off passengers.
Posted on: 2016-06-22
Depature: Westminster, CA
Arrival: Oakland, CA
Name: Mai Nguyen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Negative: Too many stops were made to pick up passengers
Positive: Driver took alternative route in order to avoid getting stuck in bumper-to-bumper congested traffic on the freeway.
Posted on: 2016-06-21
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Damion Hatfield
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-20
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Gilda Coleman
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The drivers have always been courtesy. I like how they do a count to make sure all passengers are aboard.
Posted on: 2016-06-20
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Deana
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The staff operating the bus did not communicate well in English. Confusion about seats, and those who reserved and paid online.Forced to sit where they told you. Nice to give water, sandwiches, but ham or pork.location in San Jose was difficult to get in/ out of parking lot, people blocking sidewalk made it difficult to exit bus and ability to retrieve luggage.Bad location
Posted on: 2016-06-20
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Sumanth
Star ratings:
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Service & Staff:
Comfort:
I recommend this bus!
There was no Vegetarian option available on one of my trip. This info should be requested at the time of purchasing tickets so customers can request it.
Also, the bus departed late (45 minutes) on 5/17.
There were no phone charger for each seat and instead it was only available at the front. Wifi was not working.
Posted on: 2016-06-20
Depature: Westminster, CA
Arrival: Oakland, CA
Name: Aileen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-19
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Denise
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-19
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: Siddharth
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
There were long waits at some of the locations and WiFi would have been nice but overall was a great bus and it was nice to provide lunch (with a veg option too)
Posted on: 2016-06-18
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Dorraine Franks
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The second driver from Arizona( bus drivers changed before crossing boarder) Driver was F- horrible , made that portion of the trip sickening couldn't stay in lane and stripping the gears, all over the place it was like he had no control over the bus. Other Drivers have been great making the trip relaxing and easy going.
Posted on: 2016-06-17
Depature: El Monte, CA
Arrival: San Jose, CA
Name: William
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-17
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Syna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-16
Depature: El Monte, CA
Arrival: Oakland, CA
Name: maureen aquino
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
excellent service
Posted on: 2016-06-15
Depature: Oakland, CA
Arrival: El Monte, CA
Name: Dorothy Lauresta
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Always on time :)
Posted on: 2016-06-15
Depature: Oakland, CA
Arrival: El Monte, CA
Name: Abilio Colaco
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
My bags went to Sacramento instead of Oakland small error but big problem because my medications were in the bags.could be corrected by simple signs on loading area. "Costomers be aware"
Posted on: 2016-06-14
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Arin
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Perfect, clean, fast, safe,...
Posted on: 2016-06-13
Depature: El Monte, CA
Arrival: Oakland, CA
Name: Dorothy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Fast!
Posted on: 2016-06-13
Depature: San Francisco, CA
Arrival: San Diego, CA
Name: Emilia Kanev
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-11
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Jessica
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Bus is very punctual. And they provide lunch! Nice way to travel
Posted on: 2016-06-11
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Kyvan Nguyen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Tight small seats. Air conditioning kept on being turned on and off. Too hot and stuffy.
Posted on: 2016-06-10
Depature: Sacramento, CA
Arrival: San Diego, CA
Name: H. Mudiyanselage
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I didn't know that I have to change busses twice. It is not mention anywhere. Detailed announcements by drivers are mostly not in English. The driver from Westminster to San Diego was not much polite as we are senior citizens.
Posted on: 2016-06-09
Depature: El Monte, CA
Arrival: Oakland, CA
Name: Abilio Colaco
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
My checked in bags went to Sacramento instead of Oakland I had to pick them up as all my clothes and my medicines where I
N the bags
Posted on: 2016-06-09
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Ian
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Please make the pick up point clearer to people when booking, and also that it would be a minivan to shuttle me to El Monte for the main journey. Otherwise excellent!
Posted on: 2016-06-08
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Really so wonderful,so reliable,so helpful
Thanks
Posted on: 2016-06-06
Depature: Oakland, CA
Arrival: Westminster, CA
Name: Tom Clarke
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-06-03
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Caiwen Yuan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
This express is on time, driver is polite. I would greatly recommend this bus for people shuttle between SD and SF.
Posted on: 2016-06-02
Depature: Oakland, CA
Arrival: Westminster, CA
Name: ONAI QURAISHI
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
ALWAYS A GREAT EXPERIENCE! THANK YOU GUYS!
Posted on: 2016-05-31
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Amparo McMeechan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Excellent service
Posted on: 2016-05-31
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: George
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Always a joy using Hoang express
Posted on: 2016-05-31
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: George
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus ride was pleasant as always. Quiet, clean and prompt.
Posted on: 2016-05-31
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Terrible because of traffic in a holiday, two more hours delay-yet the drivers are always very cooperative and helpful
Posted on: 2016-05-30
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Margarita
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-30
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Amparo McMeechan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Happy with service, it was on time nice ride.
Posted on: 2016-05-29
Depature: Westminster, CA
Arrival: Oakland, CA
Name: Mai Nguyen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-25
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Cindy Prabhakar
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Restroom cleanliness needs to improve.
Posted on: 2016-05-25
Depature: Oakland, CA
Arrival: El Monte, CA
Name: Dorothy Lauresta
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very comfortable 😊
Posted on: 2016-05-24
Depature: Oakland, CA
Arrival: Los Angeles, CA
Name: Mei Chang
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Make sure to pay extra attention if you don't speak viet. Accents were so heavy that I mistook something the driver said so I didn't do a bus transfer. Then the driver kept blaming me for not listening. In the end, he was kind enough to drop me off somewhat nearby where the other charter bus was (the one that has my luggage).
Posted on: 2016-05-24
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very helpful safe tol
Posted on: 2016-05-23
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Dorothy Lauresta
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Love it! Always on time!
Posted on: 2016-05-23
Depature: San Jose, CA
Arrival: Westminster, CA
Name: PHUONG BUI
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very good
Posted on: 2016-05-21
Depature: Westminster, CA
Arrival: San Jose, CA
Name: PHUONG BUI
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
very good
Posted on: 2016-05-21
Depature: Oakland, CA
Arrival: El Monte, CA
Name: Nathan Yu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-20
Depature: San Diego, CA
Arrival: Sacramento, CA
Name: Mei
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-18
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Jane
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Love Go To. Bus. Very clean. On time. Friendly,helpful drivers.
Posted on: 2016-05-17
Depature: Sacramento, CA
Arrival: Los Angeles, CA
Name: Mustafa
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-16
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Ronak
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Please provide vegetarian snacks or at least halt at a place where they can get something to eat.
Posted on: 2016-05-16
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Rosali
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I love it
Posted on: 2016-05-16
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Debbie Martinez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I will always use Hoang Express...very, very reasonable prices and always on time.
Posted on: 2016-05-15
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Michelle
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-13
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Elisabeth
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-13
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Safe,convenient,perfect times,reliable
Posted on: 2016-05-11
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-11
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-09
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Conny Hutchinson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very impressed. Driver polite and efficient. Smooth drive. What Hoang Express promises they give. Very honest and accountable. Trustworthy. Danny picked us up in a van; was very respectful and helpful. When I called with questions, agent was very helpful and patient. Even the passengers were delightful! Thank you so much for being so trustworthy and affordable. Personally, I think Hoang Express under-charges. One suggestion: please be specific about method of pick-up. For example, advise that passenger will be picked up in a van to be transported to a very large transit bus. Otherwise, the entire experience with Hoang Express was delightful and safe. Conny
Posted on: 2016-05-08
Depature: Oakland, CA
Arrival: El Monte, CA
Name: Luu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-08
Depature: El Monte, CA
Arrival: Oakland, CA
Name: Luu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-08
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: yoichi shimatsu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The complimentary bottle of water and vietnamese-style sandwich were marvelous, making Hoang Bus a world leader in value, comfort and punctuality. Big windows made for great scenery and fotos.
Posted on: 2016-05-08
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: sherry
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
This was my first time taking this bus & I loved it!!! This is going to be my new way of transportation to Los Angeles from here on out. No more driving or flying for me...
Posted on: 2016-05-07
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: alfred chin
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Need a sign at the pick up station, so that all the new customers don`t have to look for where the bus is going to pick them up.
Posted on: 2016-05-07
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-06
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Salvador loera
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
100%
Posted on: 2016-05-05
Depature: Oakland, CA
Arrival: El Monte, CA
Name: Wen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-05
Depature: El Monte, CA
Arrival: Oakland, CA
Name: Luu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-05
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Barbara
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Please consider offering vegetarian sandwiches consistently. There was only pork offered this week. All else great as usual! Thanks!
Posted on: 2016-05-05
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Barbara
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Only pork sandwich offered each way (round trip taken) and several passengers, including myself, requested vegetarian. Otherwise, great as usual! :)
Posted on: 2016-05-04
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Gina Nguyen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-03
Depature: Oakland, CA
Arrival: El Monte, CA
Name: Luu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-03
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Joseph Agbebiy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-03
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Yvonne Guzman
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Fast, timely, comfortable, best price ever! Loved the a/c was on the whole trip, nice and cool. Only minus is they don't have outlets to charge your phone, etc.
Posted on: 2016-05-02
Depature: Sacramento, CA
Arrival: Los Angeles, CA
Name: Emerald
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Hoang express is great; only the bathroom needs a DEEP clean! Recommended. Nice staff, smooth ride, on time!
Posted on: 2016-05-02
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Jaylynn
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-30
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Jaylynn
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-29
Depature: Westminster, CA
Arrival: San Jose, CA
Name: youngmee cha
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-29
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Siddhartha Dembl
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
No charging point.
Posted on: 2016-04-29
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Isabella Maka
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Although it was hard to understand the instructions in English, the drivers were courteous and friendly and helped us get to where we needed to go.
Posted on: 2016-04-29
Depature: Westminster, CA
Arrival: Oakland, CA
Name: Harris
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-28
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: NGA
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
very good services, bus is clean.
Posted on: 2016-04-25
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-24
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Radhakrishna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-23
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Reliable service.
Posted on: 2016-04-21
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very reliable
Posted on: 2016-04-20
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Yesenia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great experience no complaints, the bus was on time the driver was very nice I definitely recommended
Posted on: 2016-04-19
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: RMARTINEZ74@COX.
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
MY MOTHER COMES FROM CALIFORNIA TO VISIT US HERE IN PHOENIX THE DRIVER THE COMFORT AND THE MUST FOR THE SAFETY OF HER THIS IS THE BEST WAY TO GO..NOT GRAYHOUND FOR SURE...GREAT SERVICE..THANK YOU.
Posted on: 2016-04-18
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Hang
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I've been riding this bus almost weekly for the past 2 months. The bus drivers are very friendly and very helpful.
Posted on: 2016-04-17
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Michael winney
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus driver was rude. He had no patients with people that would ask a question. His tone of voice loud and disrespectful.
Posted on: 2016-04-16
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Melissa
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-16
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Sam Shen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-15
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Stephen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
flawless yet again
Posted on: 2016-04-15
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Buu & Kate Nguye
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I was referred to Hoang Express by my brother-in-law, who lives in Corona, CA. I needed to go to Phoenix from Corona, and had never taken a bus on a long trip like this before. I was pleasantly surprised with the comfortable ride and punctuality of the driver. The Vietnamese sandwich was really good. I will definitely use Hoang Express the next time I need to go to Las Vegas or Phoenix.
Posted on: 2016-04-14
Depature: Westminster, CA
Arrival: Oakland, CA
Name: Sterling Anderso
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-11
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Chris L
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Probably the best deal for a bus ride. Buses are fairly clean, and provide water and a sandwich for the ride. Seats are fairly small and the 2 person rows are generally a bit crammed. Bathroom on board is extremely helpful as the bus usually only stops once. Toilet bowl is super shallow- you've been warned. Overall a bearable bus trip for a good price.
Posted on: 2016-04-11
Depature: Westminster, CA
Arrival: San Jose, CA
Name: cliff moh
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-11
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Stephen Carter I
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Love this company
Posted on: 2016-04-11
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Stephen Carter I
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
always amazing!the best
Posted on: 2016-04-11
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Jaylynn
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-09
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very reliable,convenient and very good in keeping timing
Posted on: 2016-04-04
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Pedia Ng
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Always good value
Posted on: 2016-04-04
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Pedia Ng
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great Service for the affordable price.
Posted on: 2016-04-04
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Hang
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I got onto the bus and it was pretty full so I had to sit near the back by the restroom. The driver went back there and saw that I was pretty uncomfortable so he asked if I was okay back there and asked if I preferred to sit in the front. He then opened up one of the front seats for me. Customer service at its best!
Posted on: 2016-04-02
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Mdoan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
They have older and newer buses that they rotate between. My last trip was on an older bus where my seat-back was broken and would not stay reclined. Also, the bus was 25 minutes late for my pick-up, which I was informed by the driver that the bus had broken down in the morning. Overall, not a big a deal and am still satisfied with my trip experience
Posted on: 2016-04-02
Depature: San Jose, CA
Arrival: Westminster, CA
Name: James Hsu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-03-31
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Excellent
Posted on: 2016-03-30
Depature: San Jose, CA
Arrival: San Diego, CA
Name: venkata maddula
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I traveled from Sanjose to sandiego but from losangles I shifted to van ...van was not so comfortable like the buse.
Posted on: 2016-03-29
Depature: San Diego, CA
Arrival: San Jose, CA
Name: James Hsu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-03-29
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jung Lee
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I've experienced that not all Hoang Express buses have WiFi. It would be great if they all have WiFi.
Posted on: 2016-03-29
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: mehran
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
good job
Posted on: 2016-03-28
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Jeffry Magańa
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Wicked cheap and drop off was close to the muni!:)
Posted on: 2016-03-28
Depature: San Diego, CA
Arrival: Oakland, CA
Name: Jessica Chen
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I recommend this bus!
Posted on: 2016-03-27
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Martha Garcia
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I recommend this bus!
Posted on: 2016-03-27
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Cecilia G
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I recommend this bus!
Posted on: 2016-03-27
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Meli
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I recommend this bus!
Some buses have wifi, but not all. The restroom on the bus are not too bad. The driver cleans the restroom during the 10 min midway break
Posted on: 2016-03-26
Depature: El Monte, CA
Arrival: Oakland, CA
Name: Dorothy lauresta
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I recommend this bus!
Very clean and fast!! Always on time or early never late. Love it!
Posted on: 2016-03-26
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Atef Meshreky
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I recommend this bus!
Convenient. Perfect timing
Posted on: 2016-03-22
Depature: Westminster, CA
Arrival: San Jose, CA
Name: karl strahlendor
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I recommend this bus!
I have made three round trips with them so far. Very pleased. The staff is courteous and friendly. The bus leaves on time and even in bad weather, arrives on time
And we get a Banh Mi sandwich with water as well.
Posted on: 2016-03-21
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Cesar Castellano
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I recommend this bus!
Clean & punctual
Posted on: 2016-03-20
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Hang
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I recommend this bus!
Posted on: 2016-03-18
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Anita Shen
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I recommend this bus!
The washroom ran out of toilet paper halfway through the trip. Also, there was a lot of crumbs and a few pieces of carrot and pepper from someone's sandwich on my seat when I got on the bus at Los Angeles.
The bus should have WiFi! My trip would have been better with internet access.
Staff were friendly and the bus driver was cheerful.
Posted on: 2016-03-18
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Ernest Hsu
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I recommend this bus!
Arrive at San Diego at 5:30 pm vs. scheduled 5 pm.
Posted on: 2016-03-17
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Atef Meshreky
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I recommend this bus!
Excellent -Convenient-perfect timing
Posted on: 2016-03-14
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Monika
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I recommend this bus!
Excellent service! Everything was exactly on time. Also, the sandwiches are delicious. Really good value overall.
Posted on: 2016-03-09
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Robert Gee
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I recommend this bus!
This was very good. Bus is large, plenty of space, and is on time. The drivers were helpful. The sandwich is good too.
Posted on: 2016-03-03
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: pbergonzi
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I recommend this bus!
This is the second time in a week I've ridden the bus and both times there was no hand cleaner in the restroom.
Staff was great.
It would be nice to have USB power at all the seats, and maybe put something on the movie screens.
Thank you.
Posted on: 2016-03-02
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Angel Moreno
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I recommend this bus!
Posted on: 2016-03-02
Depature: El Monte, CA
Arrival: San Jose, CA
Name: James Hsu
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I recommend this bus!
Posted on: 2016-02-27
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Amrinder
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I recommend this bus!
I ordered vegi sandwich. We don't receive it
Posted on: 2016-02-26
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Nguyen Dao
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I recommend this bus!
Two passenger drop-off points that were unannounced; otherwise pretty good.
Posted on: 2016-02-25
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Edwin
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I recommend this bus!
Posted on: 2016-02-25
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Hang Doan
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I recommend this bus!
Still riding the bus regularly! They have a reward system where the points add up each time you ride the bus and leave reviews also :)
Posted on: 2016-02-25
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Peter
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I recommend this bus!
Driver courteous and waited for a late passenger. Nice to have a sandwich included in price. No hand cleaner in toilet, Windows need cleaning. Be nice to have movie working and USB charger would be very helpful.
Posted on: 2016-02-24
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Edwin
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I recommend this bus!
Posted on: 2016-02-23
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Nguyen Dao
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I recommend this bus!
Management should pay more attention to its newspaper's advertisement of price discount, as this issue created discontent from some passengers on this trip.
Quality of "Banh Mi" on this trip is subpar compared to the Westminster-SJ trip.
Posted on: 2016-02-23
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Amrinder
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I recommend this bus!
Posted on: 2016-02-22
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: orlando
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I recommend this bus!
The best
Posted on: 2016-02-21
Depature: Oakland, CA
Arrival: Westminster, CA
Name: Mary Alcala Mitc
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I recommend this bus!
Please make sure and tell your booking customer to print out the confirmation number. Very good bus transport, language could be an issue for someone that needs a lot of information. That can not go with the flow until you get the hang of the way they operate with stops and transfers. Over all a very good experience and value. The bus pick up in Oakland Ca. is a bit rough for people that may need no inner city experience. I was not bothered by the area but if before sunrise or after dark would not want to be walking alone.
Posted on: 2016-02-19
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Caiwen Yuan
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I recommend this bus!
Posted on: 2016-02-19
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: orlando
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I recommend this bus!
Posted on: 2016-02-18
Depature: San Francisco, CA
Arrival: Westminster, CA
Name: Max cano
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I recommend this bus!
All my friends have money and would fly
Posted on: 2016-02-17
Depature: El Monte, CA
Arrival: Oakland, CA
Name: Vivian Wang
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I recommend this bus!
Posted on: 2016-02-17
Depature: San Diego, CA
Arrival: Sacramento, CA
Name: sinan
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I recommend this bus!
i change the bus 3 times to go to San Diego then in return trip i change it 4 times, unbelievable.
Posted on: 2016-02-17
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Yu Pan
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I recommend this bus!
Posted on: 2016-02-17
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Lita
Star ratings:
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I recommend this bus!
Posted on: 2016-02-17
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Sharon frias
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I recommend this bus!
Bus us clean, but there was no toilet paper.
Everything else was fabulous!
Very professional & friendly driver. Impressed that we got a sandwich and bottled water for the trip. And must importantly, we felt very safe during the entire trip, arrival to destination was on time.
Will definitely be taking this bus again and will highly recommend!
Posted on: 2016-02-17
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Christine
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I recommend this bus!
We got to our destination almost an hour early, which was great. The smell from the bathroom was pretty strong though, so try and pick a seat in the front if you can. You get a sandwich and water for the trip too.
Posted on: 2016-02-17
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Anna
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I recommend this bus!
Posted on: 2016-02-16
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Jaylynn Jackson
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I recommend this bus!
Posted on: 2016-02-16
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Mannat Shukla
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I recommend this bus!
They had a very good bus service. It was puntual. The only thing that should be improved is the layover at the bus changing stops. It's way too long. We were there for an hour and a half. That's on the way to San Diego to San Jose. The rest is good!
Posted on: 2016-02-15
Depature: Oakland, CA
Arrival: Los Angeles, CA
Name: Dean
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I recommend this bus!
Posted on: 2016-02-15
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Deborah Riche
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I recommend this bus!
The last two times I have traveled with you, there has not been enough toilet paper in the restroom. I feel the driver needs to check that before leaving or place an extra roll somewhere in sight. Also, the driver on the second leg of the trip, after Cochella, always seems to drive faster and more wildly. I have ridden with him many times now and it always seems that way. I also did not appreciate the way that a mistake I made on cancelling a ticket back in July 2015 was brought up to me midtrip this time, with the driver telling me "I going to give you one more chance to make this up to me". Then,when he learned I didn't have $40 on me at the moment (and this was the first I had heard that I did wrong)he sounded as if I was some kind of crook. That I did not appreciate!!
You had my phone number, my email address and my home address!!! At ANY time someone should have contacted me directly from your accounting office...I would have straightened it out. The driver said he tried to call me, but I never heard from him...and if he did call, then he should have left a message...but he did not nor did I get an email!! But expecting someone just to give you cash (he wouldn't accept a check or Debit Card...just cash) made me feel like it was some kind of scam. Especially when you are sitting on a bus in the middle of the desert!! I called the person who picked me up in El Monte, & he was able to bring me the cash so I could pay the 2nd driver who promised to give it to the first driver. The whole experience left a bad feeling in my mind re this bus line.
I travel to Chandler several times during the year; I may have to find another way. Sorry this is harsh, but it could have been handled better by an email or letter.
Posted on: 2016-02-15
Depature: San Francisco, CA
Arrival: Westminster, CA
Name: Jackie Nguyen
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I recommend this bus!
when the bus came from San Francisco to Westminster, it was suppose to arrive @3pm. however we did not arrive until 4pm which was a total of a 9-10 hour trip. I did not like the fact that we were delayed because I expected to be back in Westminster by 3pm. not only that, the driver kept taking longer routes that has traffic than the clear traffic routes
Posted on: 2016-02-15
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Lucia
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I recommend this bus!
Bus has wifi, fast, and clean
Posted on: 2016-02-15
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
Star ratings:
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I recommend this bus!
Very reliable service.
Posted on: 2016-02-15
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Debbie Martinez
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Comfort:
I recommend this bus!
Very nice ride. Courteous driver.
Posted on: 2016-02-14
Depature: Oakland, CA
Arrival: El Monte, CA
Name: Vivian
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-02-14
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Robin Jeng
Star ratings:
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Comfort:
I recommend this bus!
Wish the bus could've arrived on time a little bit more but there was so much traffic in L.A. Maybe next time the bus could leave earlier to avoid traffic.
Posted on: 2016-02-13
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Raquel songco
Star ratings:
Bus Cleanliness:
Punctuality:
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Comfort:
I recommend this bus!
Posted on: 2016-02-13
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Jaylynn Jackson
Star ratings:
Bus Cleanliness:
Punctuality:
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Comfort:
I recommend this bus!
Posted on: 2016-02-13
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Van
Star ratings:
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I recommend this bus!
Hoang express is very good!
Posted on: 2016-02-10
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Rajagopal Vajja
Star ratings:
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Comfort:
I recommend this bus!
They stop only at rest area where they have only restrooms and no food. I guess others who don't like food given in food could buy some other food. At La it was too sunny we reached there by 2:15 pm and wait time was 1 hour. Though it was hot they did't turn on air cooler till the they were about to start.
Posted on: 2016-02-09
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Caiwen Yuan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-02-08
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: LEONA
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I've taken the GoTobus several times now and have had a pleasant experience. Got there nearly on time, close enough, and enjoyed passengers.
Posted on: 2016-02-08
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Ricardo flores
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very pleased with the service and safety
Posted on: 2016-02-07
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Graciela Guzman
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-02-06
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-02-01
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Serena wong
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-31
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Serena wong
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Passenger should not speak on cell phone with loud speaker on for hours. Sholld not allow recharging cell phone on bus. Should enforce no standing while bus is moving.
Posted on: 2016-01-29
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Lilian
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-28
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Syna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-26
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Bryan brown
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Power outlets would be amazing , but over all a very good experience.
Posted on: 2016-01-26
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: MaryAnn Fuimaono
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
We were skeptical about this bus service, but it turned out to be a really good service. The bus was not only clean, on time, and updated, we got a delicious gourmet sandwich and bottled water.
Posted on: 2016-01-26
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Syna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-26
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Kathleen Kavanag
Star ratings:
Bus Cleanliness:
Punctuality:
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Comfort:
I recommend this bus!
Toilet did not flush fully, leaving visible poop.
Posted on: 2016-01-25
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: justin
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-25
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Hang Doan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I've taken this bus many times and have referred many friends to this company. I really believe it's a wonderful mode of transportation for the price we pay.
Posted on: 2016-01-23
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Hang Doan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The driver was very helpful, the ride was fast, and there's free wifi! I'd definitely recommend the Hoang Express bus
Posted on: 2016-01-19
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Anna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-18
Depature: San Jose, CA
Arrival: El Monte, CA
Name: lynn chiang
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-18
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Cathy chen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-16
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Atef Meshreky
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Wonderful
Posted on: 2016-01-16
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Anna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-14
Depature: Sacramento, CA
Arrival: Los Angeles, CA
Name: Romar Aspiras
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-13
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Roxanne
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-12
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Shantae
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-11
Depature: Oakland, CA
Arrival: Los Angeles, CA
Name: chayanan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
My bus was late 30 minutes.
Posted on: 2016-01-11
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Thu vu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very good service
Posted on: 2016-01-11
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Lita Brooks
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Awesome
Posted on: 2016-01-11
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Lita Brooks
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Awesome
Posted on: 2016-01-11
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Syna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-11
Depature: El Monte, CA
Arrival: Oakland, CA
Name: Yichao Zhou
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Cheaper choice!
Posted on: 2016-01-11
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Tanzila
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-11
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Leart
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-09
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Anthony Pham
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I wouldn't recommend anyone to sit for hours while their tailbone is hurting.
Posted on: 2016-01-09
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Liman
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Some seats have no electrical outlet
Posted on: 2016-01-08
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Tyler
Star ratings:
Bus Cleanliness:
Punctuality:
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Comfort:
I recommend this bus!
Alright so this was a bus and a cheap one at that so I guess you get what you buy. I board the bus and this thing is like packed. In the beginning of the trip the bus driver comes to pick up the tickets and I guess this bus is one where you can come without a reserved ticket because while I had to pay $30 for my ticket. Everyone else just payed $20 cash. Also when the bus driver would talk to us over the intercom, it was only in what I think was Vietnamese and when I asked for the wifi password. I got laughed off by the driver and a couple of passengers saying "hahaha try 12345678 hahaha" which was extremely rude and unprofessional. Suffice it to say I will not be riding one of these busses ever again.
Posted on: 2016-01-06
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Richa
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-06
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Amy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-06
Depature: Los Angeles, CA
Arrival: Oakland, CA
Name: Eunkyung park
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-12-18
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Nora Ray
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-12-14
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Joshua
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I recommend this bus!
Posted on: 2015-12-11
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Julie Pham
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I recommend this bus!
Posted on: 2015-12-07
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Deborah Riche
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I recommend this bus!
Only one complaint...it seems that this time the bus rode a whole lot tougher than any other time that I had traveled. Not sure exactly why, but I did notice the difference. Perhaps tire pressure or maybe it was the freeway....
Posted on: 2015-12-07
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Tiffany Chang
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I recommend this bus!
Great ride, good staff, announcements were in both Vietnamese and English, which I appreciated. We even arrived early and ahead of schedule!
Posted on: 2015-12-07
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Tiffany Chang
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I recommend this bus!
Great experience, but it would be nice if the announcements were bilingual and included a translation in English. I think the guide for this trip assumed everyone spoke Vietnamese. I got to my location fine, but still felt nervous especially since the only thing I understood were the names of the city.
Posted on: 2015-12-07
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Yolanda
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I recommend this bus!
Posted on: 2015-12-07
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: rajeswari
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I recommend this bus!
I have been taking this bus for many years. Thanks to all
Posted on: 2015-12-06
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Diane
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I recommend this bus!
Great ride as usual! Smooth, quiet and timely
Posted on: 2015-12-05
Depature: El Monte, CA
Arrival: San Jose, CA
Name: praveen
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I recommend this bus!
bus was late by more than 1 hour. while booking online, if you can ask meal preference (veg/non veg).. it'd b great. we had to forego our meal as we were veg. i wasn't aware that I've to call specifically for meal preference. i liked the foot rest behind the seats..:) driver wasn't aware of heater controls. we had to bear the cold all through the journey. otherwise, kudos to driver for her helpfulness & non stop driving for 7.5hrs
Posted on: 2015-12-05
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Nicol Clayburn
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I recommend this bus!
Posted on: 2015-12-04
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Syna
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I recommend this bus!
Posted on: 2015-12-03
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Suresh Mekhale
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I recommend this bus!
Good
Posted on: 2015-12-01
Depature: El Monte, CA
Arrival: San Jose, CA
Name: krishna
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I recommend this bus!
Bus ticket was not expensive- Good.
Toilet was not clean - Not good,
Heater was switched off, everyone was feeling very cold.- Not good.
Posted on: 2015-12-01
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Caiwen Yuan
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I recommend this bus!
Posted on: 2015-12-01
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Jaylynn Jackson
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I recommend this bus!
Posted on: 2015-12-01
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Erick Medina
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I recommend this bus!
Great bus ride, always on time, friendly and helpful drivers.
Posted on: 2015-12-01
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: Alina
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I recommend this bus!
very comfortable bus. they play a movie on the bus that makes at least two hours just fly by. very punctual service, and they even get to the destination early sometimes. much much better than using the greyhound or any major bus service.
Posted on: 2015-11-30
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Cresella Ramos
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I recommend this bus!
Posted on: 2015-11-30
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Cresella Ramos
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I recommend this bus!
Great service. Comfortable for a 6-hour bus ride.
Posted on: 2015-11-30
Depature: Los Angeles, CA
Arrival: Oakland, CA
Name: Jordan Littlejoh
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I recommend this bus!
Perfect a little warm on the bus but overall great
Posted on: 2015-11-30
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Joshua Hervey
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I recommend this bus!
Bus was 30 minutes late.
Posted on: 2015-11-30
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Roger Butler
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I recommend this bus!
Great trip!
Posted on: 2015-11-30
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Jennifer
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I recommend this bus!
Thr driver is nice, but doesn't show customer service. If they stopped at a concenience store, instead of a rest stop, that would make the ride more comfortable.
Posted on: 2015-11-30
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: John Weiss
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I recommend this bus!
WiFi was advertised, but was not available.
Posted on: 2015-11-30
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Theresa
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I recommend this bus!
Posted on: 2015-11-30
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Theresa
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I recommend this bus!
It was quite unorganized in boarding the bus (massive amounts of people trying to get on the bus) but overall it is a good value (free sandwich + water!)
Posted on: 2015-11-30
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: M Du
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I recommend this bus!
Posted on: 2015-11-29
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Nicol Clayburn
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I recommend this bus!
Posted on: 2015-11-29
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Nicol Clayburn
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I recommend this bus!
Posted on: 2015-11-29
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Ashwin Kayyoor
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I recommend this bus!
Amazing service. Very punctual, friendly staff.
Posted on: 2015-11-28
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Stephen Carter I
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I recommend this bus!
Your service is amazing! The bus is always on time, the travel is speedy and comfortable. I especially love the fact that you give a complimentary sandwich with water. You guys go beyond the standard when it comes to travel and I really appreciate that very much.
Posted on: 2015-11-28
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Atef Meshreky
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I recommend this bus!
Convenient. Trustful
Posted on: 2015-11-28
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Manny
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I recommend this bus!
Good experience.
Posted on: 2015-11-28
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: geoffreygardnerm
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I recommend this bus!
Great! Much better. No problems and right on time. The drivers do an excellent job.
Posted on: 2015-11-27
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Izumi Arriaga
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I recommend this bus!
Best deal and friendly staff.
Posted on: 2015-11-27
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Carita Chiang
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I recommend this bus!
Posted on: 2015-11-26
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Swathi pochamapl
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I recommend this bus!
Posted on: 2015-11-26
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Shani
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I recommend this bus!
Posted on: 2015-11-26
Depature: San Diego, CA
Arrival: San Francisco, CA
Name: Edwin de Guzman
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I recommend this bus!
Please add wifi to buses that go for a long trip
Posted on: 2015-11-26
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
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I recommend this bus!
Posted on: 2015-11-26
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Monika
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I recommend this bus!
Sandwich was A+-so yummy! But you should add a collapsible tray on the back of each chair.
Thank you.
Posted on: 2015-11-25
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Caiwen yuan
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I recommend this bus!
Posted on: 2015-11-25
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Kiran
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I recommend this bus!
Very comfortable ride.
Posted on: 2015-11-25
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Tracy Pham
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I recommend this bus!
Everything was great! They even provided a Lee's sandwich and water bottle.
Posted on: 2015-11-25
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Roger Butler
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I recommend this bus!
Seriously late arrival this trip...One Hour late departure. We left at 11:00 instead of 10:00.
Posted on: 2015-11-25
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: Sridhar
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I recommend this bus!
Good experience.
Posted on: 2015-11-25
Depature: Oakland, CA
Arrival: Westminster, CA
Name: lini
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I recommend this bus!
Asked 1st driver for wifi code, he rudely said no wifi code. Then switched driver and when we stopped for break, I asked again and he graciously gave to me.
Posted on: 2015-11-25
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: geoffreygardnerm
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I recommend this bus!
Very late. Way behind schedule. It was a really long day.
Posted on: 2015-11-23
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: Kim Fauth
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I recommend this bus!
Great way to travel. Only comment would be unsure if the driver spoke English?
Posted on: 2015-11-23
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Patricia Hernand
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I recommend this bus!
Excellent service, hardly recommended. I would like near locations pick up (San Fernando Valley)
Posted on: 2015-11-23
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: Mike
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I recommend this bus!
Great ride, look forward to future service soon
Posted on: 2015-11-23
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Kai-Ning
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I recommend this bus!
Posted on: 2015-11-23
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Aarati
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I recommend this bus!
The promotional offer of 50% off ticket price was going on in the bus but this was not available to me since I had already booked the ticket online. So I ended up paying 15 USD more inspite of having booked the ticket earlier. The staff said they cannot do anything about that. So kind of disappointed.
Posted on: 2015-11-23
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Avinash reddy va
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I recommend this bus!
Posted on: 2015-11-23
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
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I recommend this bus!
Posted on: 2015-11-22
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Kiran
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I recommend this bus!
Good service
Posted on: 2015-11-22
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Praveen Malla
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I recommend this bus!
Posted on: 2015-11-21
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Lee Smith
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I recommend this bus!
Posted on: 2015-11-21
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: W Myers
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I recommend this bus!
A pleasant bus ride, a little late and I worried but they arrived. Appreciated the sandwich but would of like a vegetarian version.
Posted on: 2015-11-21
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Atef
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I recommend this bus!
Posted on: 2015-11-21
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
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I recommend this bus!
Posted on: 2015-11-21
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Amanda pham
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I recommend this bus!
Posted on: 2015-11-20
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Cecilia
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I recommend this bus!
Despite LA traffic, somehow arrived before estimated time of arrival! Very impressed. And friendly drivers as well! Definitely recommend to friends.
Posted on: 2015-11-19
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: David Hong
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I recommend this bus!
Posted on: 2015-11-19
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: David Hong
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I recommend this bus!
Posted on: 2015-11-19
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Aldo seoane
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I recommend this bus!
The driver was nice bus was clean but the driver didn't have enough sandwiches for everyone he did get everyone waters that was nice . I would ride again
Posted on: 2015-11-18
Depature: San Francisco, CA
Arrival: San Diego, CA
Name: Tina dalby
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I recommend this bus!
Had a brilliant friendly service.
Posted on: 2015-11-18
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Jaylynn Jackson
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I recommend this bus!
Posted on: 2015-11-17
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Aida
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I recommend this bus!
Fast driving. Got 15 minutes early to destination. Driver a lil impatient, other than that all good.
Posted on: 2015-11-17
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Aida
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I recommend this bus!
Very courteous driver. Safe driver. Would use service again.
Posted on: 2015-11-17
Depature: Westminster, CA
Arrival: Oakland, CA
Name: Jackeline
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I recommend this bus!
Posted on: 2015-11-17
Depature: San Jose, CA
Arrival: Westminster, CA
Name: DAVID LU
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I recommend this bus!
Posted on: 2015-11-16
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Manoj Goud
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I recommend this bus!
Posted on: 2015-11-15
Depature: Westminster, CA
Arrival: San Jose, CA
Name: DAVID LU
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I recommend this bus!
The toilet very dirty after 3 hrs trip.
Posted on: 2015-11-15
Depature: Sacramento, CA
Arrival: Westminster, CA
Name: Hoa Ngo
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I recommend this bus!
Posted on: 2015-11-14
Depature: Oakland, CA
Arrival: Westminster, CA
Name: Jackeline
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I recommend this bus!
Posted on: 2015-11-13
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Roger Butler
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I recommend this bus!
Bathroom smelly!!
No blue disinfectant in water...just plain water. Smelly.
Posted on: 2015-11-12
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Jaylynn Jackson
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I recommend this bus!
Posted on: 2015-11-11
Depature: San Francisco, CA
Arrival: Westminster, CA
Name: Dat Vu
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I recommend this bus!
Posted on: 2015-11-11
Depature: Westminster, CA
Arrival: San Francisco, CA
Name: Dat Vu
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I recommend this bus!
Posted on: 2015-11-10
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Beatriz
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I recommend this bus!
Driver should have a list of everyone boarding the bus I bought my ticket and he wouldn't start the bus since according to him I wasn't on the list. He had to called to confirm even thought I had show him my email and phone were I had my ticket record.
Posted on: 2015-11-10
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Me Me
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I recommend this bus!
Posted on: 2015-11-10
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
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I recommend this bus!
Posted on: 2015-11-09
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Muneesh
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I recommend this bus!
Posted on: 2015-11-07
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
Star ratings:
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Punctuality:
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I recommend this bus!
Posted on: 2015-11-07
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Edwin Issakhania
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I recommend this bus!
Very nice experience.
Posted on: 2015-11-07
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Ming
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I recommend this bus!
Posted on: 2015-11-07
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: chris cialdini
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I recommend this bus!
Best deal around from everlasting CA. To Chandler AZ.
Posted on: 2015-11-06
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Daniel Frank
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I recommend this bus!
I got my own row this time. Clean bus and got to my destination fairly on time. I have used this route many times now and I will continue to use many more times!
Posted on: 2015-11-06
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
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I recommend this bus!
Posted on: 2015-11-05
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: Julie york
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I recommend this bus!
Posted on: 2015-11-05
Depature: San Jose, CA
Arrival: Westminster, CA
Name: John Pham
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I recommend this bus!
Bus service was great. The GOTO bus app in which I booked the tickets on needs some work. I scheduled my drop off at Westminster but the app placed in LA. If you speak Vietnamese it is better not to use the app and call the company directly.
Posted on: 2015-11-04
Depature: San Francisco, CA
Arrival: San Diego, CA
Name: Lexi
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I recommend this bus!
Loved the food
Posted on: 2015-11-04
Depature: Westminster, CA
Arrival: Oakland, CA
Name: Jackie
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I recommend this bus!
They sometimes just give out information in Vietnamese and not in English. Sometimes they have transfers and I'm not sure if I have to move buses or not because the gave instructions in Vietnamese only so I have to personally ask the staff what is going on and which bus I have to be on.
Posted on: 2015-11-03
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Jaylynn Jackson
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I recommend this bus!
Posted on: 2015-11-03
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Jennie
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I recommend this bus!
Posted on: 2015-11-03
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Roger Butler
Star ratings:
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I recommend this bus!
Great driver!!
A gentleman!!
Posted on: 2015-11-02
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Menard
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I recommend this bus!
Posted on: 2015-11-02
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: juana m garcia
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Bus Cleanliness:
Punctuality:
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Comfort:
I recommend this bus!
my card was used in fraud. did not go on trip. called my bank to report it. I was chatting with an online agent to let them know what was going on, but the agent was clueless, didnt seem to understand what i was talking about, so that was very frustating. So i discontinued my chat with the agent.
Posted on: 2015-11-02
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
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I recommend this bus!
Posted on: 2015-11-01
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: jane
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I recommend this bus!
The ride to LA from Phoenix is great on the gotobus. It's the best way to go!
Posted on: 2015-11-01
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: jane
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I recommend this bus!
I love the goto bus. Drivers are friendly and drive safely. The buses are very clean and well kept and the sandwich is delicious!
Posted on: 2015-11-01
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Olileanya
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I recommend this bus!
Posted on: 2015-10-31
Depature: Chandler, AZ
Arrival: El Monte, CA
Name: frank la
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I recommend this bus!
Posted on: 2015-10-31
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Robert Branch
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I recommend this bus!
Posted on: 2015-10-31
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
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I recommend this bus!
Posted on: 2015-10-31
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Roger Butler
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I recommend this bus!
Posted on: 2015-10-31
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Jaylynn Jackson
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I recommend this bus!
Posted on: 2015-10-30
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Doro
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I recommend this bus!
Posted on: 2015-10-29
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: MENDELF BILLEDO
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I recommend this bus!
Reliable services. Recommended for tourist and light travellers.
Posted on: 2015-10-27
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Nga
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I recommend this bus!
good services
Posted on: 2015-10-27
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: nga huynh
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I recommend this bus!
good services
Posted on: 2015-10-27
Depature: Oakland, CA
Arrival: Los Angeles, CA
Name: Harrison
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I recommend this bus!
Posted on: 2015-10-27
Depature: Los Angeles, CA
Arrival: Oakland, CA
Name: Harrison
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I recommend this bus!
Posted on: 2015-10-27
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Syna
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I recommend this bus!
Posted on: 2015-10-27
Depature: Oakland, CA
Arrival: Los Angeles, CA
Name: Harrison
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I recommend this bus!
Posted on: 2015-10-27
Depature: Los Angeles, CA
Arrival: Oakland, CA
Name: Harrison
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I recommend this bus!
Posted on: 2015-10-27
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Du， SenWo
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I recommend this bus!
Posted on: 2015-10-26
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: V.Ravi
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I recommend this bus!
Very nice experience.Felt like flying.
Posted on: 2015-10-26
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: jayendran
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I recommend this bus!
My friend and myself reached before 8:10 (schedule time 8:30) and waited in front of Lee Sandwich shop as directed by Gotobus. When we called the Hoang express at 8:30 we were told that the bus was left. We later realized that the bus was waiting on another street. We had to rush to San Jose airport to rent a car and go to LA. Contacting gotobus for compensating our losses. Jay
Posted on: 2015-10-25
Depature: San Jose, CA
Arrival: San Diego, CA
Name: David serrano
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I recommend this bus!
Posted on: 2015-10-25
Depature: San Jose, CA
Arrival: San Diego, CA
Name: David serrano
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I recommend this bus!
Posted on: 2015-10-25
Depature: San Diego, CA
Arrival: San Jose, CA
Name: David serrano
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I recommend this bus!
Posted on: 2015-10-23
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Danny De La Paz
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I recommend this bus!
Ifound the staff to be very polite and respectful and helpful and I very much appreciated the low charge for extra luggage. I enjoyed the trip very much and would recommend this company to my friends!
Posted on: 2015-10-23
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Advait
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I recommend this bus!
Posted on: 2015-10-22
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Eduardo Bernardi
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I recommend this bus!
When buying the ticket, Wi-Fi was part of the amenities but there was no Wi-Fi in the bus. Complimentary Water & Sandwich are awesome.
Posted on: 2015-10-22
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Awades hagopian
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I recommend this bus!
Was very Gooood
Posted on: 2015-10-21
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Roger Butler
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I recommend this bus!
No more W-Fi??
Posted on: 2015-10-20
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Orlando Johnson
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I recommend this bus!
Awesome!!!
Posted on: 2015-10-19
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Marina
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I recommend this bus!
Posted on: 2015-10-19
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
Star ratings:
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I recommend this bus!
Posted on: 2015-10-18
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Carl Ying
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I recommend this bus!
Posted on: 2015-10-18
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: orlando johnson
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I recommend this bus!
This bus trip was awesome!!
Posted on: 2015-10-18
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Simon
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I recommend this bus!
100% great experience. We even get water and Vietnamese sandwich (banh mi) in the morning before we start the journey.
Posted on: 2015-10-17
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
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I recommend this bus!
Very professional driver with very reliable service.
Posted on: 2015-10-17
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Roger Butler
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I recommend this bus!
I MAY not use your busses again...
the Wi-Fi has NOT worked my last two trips, NOT OK!!
Posted on: 2015-10-16
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Shantae Clarke
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I recommend this bus!
Posted on: 2015-10-16
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Ate Meshreky
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I recommend this bus!
Posted on: 2015-10-14
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Ann Doriq
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I recommend this bus!
i would most definitely recommend them to everyone friendly bus drivers clean and right on time.
Posted on: 2015-10-14
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Linda gleason
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I recommend this bus!
Will continue to use Hoang Express, drivers are polite, bus is clean, and very timely.
Posted on: 2015-10-13
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Kevin Luu
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I recommend this bus!
Arrived earlier to destination by 30 minutes.
Posted on: 2015-10-12
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Sylvia Fierro
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I recommend this bus!
I would highly recommend this bus line.
Posted on: 2015-10-12
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Vee Patel
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I recommend this bus!
Posted on: 2015-10-12
Depature: San Francisco, CA
Arrival: San Diego, CA
Name: Claude Buisson
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I recommend this bus!
The drive was okay but we tranfer in another bus three times and we stop to more stop that was indicated on internet when i bought my ticket. But I was in San diego in time
Posted on: 2015-10-12
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
Star ratings:
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I recommend this bus!
Posted on: 2015-10-12
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: steven
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I recommend this bus!
Posted on: 2015-10-12
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: steven
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I recommend this bus!
Posted on: 2015-10-12
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Monica
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I recommend this bus!
Good lee's sandwich and water
Posted on: 2015-10-12
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: jane juliano
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I recommend this bus!
Awesome bus service and delicious sandwich!
Posted on: 2015-10-10
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
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I recommend this bus!
Posted on: 2015-10-10
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Advait
Star ratings:
Bus Cleanliness:
Punctuality:
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I recommend this bus!
Posted on: 2015-10-10
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Kevin Luu
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I recommend this bus!
Posted on: 2015-10-09
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: sandy magana
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I recommend this bus!
Posted on: 2015-10-08
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Lily ong
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I recommend this bus!
Was offered only a free sandwich when others were given a water bottle. The wifi was only allowed for android users and not Apple users. Outlet was still hard to find.
Posted on: 2015-10-07
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Shawn
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I recommend this bus!
Posted on: 2015-10-07
Depature: San Diego, CA
Arrival: San Francisco, CA
Name: nancy nichols
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I recommend this bus!
toilet needs to be overseen and cleaned several times during such a long trip.directions on how to flush toilet needs to be clearly shown in restroom.seat covers would help.
serving sandwiches and water is a nice touch.some people dont eat pork and dont care for tofu.is it possible to have serve chicken sandwiches?vietnamese chicken sandwiches are so good!the coffe is good too,but hard to find hot.could you ask the shop at san diego pick up point to make a small pot or to fill a few of cups with hot water instead of ice water?
i liked my ride a lot.i intend to take Goto and Huang express again.i found the staff very friendly and helpful;this was true especially on the phone where Huang people helped me to connect with Goto so i could get a refund for a lost ticket and to get to the bus on time when we had misdirections from our gps and went all the way to downtown san diego and had to come back up to miramesa.
however i had trouble with the Goto website.i would have had my ticket a week before had it been easier to use.
thank you,
Nancy NIchols
Posted on: 2015-10-06
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Tom Hofer
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I recommend this bus!
Posted on: 2015-10-06
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: Swati Handa
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I recommend this bus!
Very rude driver, refused to give correct password for wifi. If drivers don't know the passwords and if you are not keen for people to use wifi, why advertise it...thanks!
Posted on: 2015-10-06
Depature: Westminster, CA
Arrival: San Francisco, CA
Name: Celia wu
Star ratings:
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I recommend this bus!
The password for Wi-Fi given to me is not working
Posted on: 2015-10-06
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Chelsea
Star ratings:
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I recommend this bus!
Wish we would have stopped at a rest stop that had a place to buy snacks, but everything else was great.
Posted on: 2015-10-05
Depature: Oakland, CA
Arrival: Westminster, CA
Name: Mai
Star ratings:
Bus Cleanliness:
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I recommend this bus!
Posted on: 2015-10-05
Depature: Oakland, CA
Arrival: Westminster, CA
Name: Mai
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
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I recommend this bus!
Posted on: 2015-10-05
Depature: Los Angeles, CA
Arrival: Sacramento, CA
Name: Lawrence Bradle
Star ratings:
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I recommend this bus!
I was unable to make my bus reservation. I asked to change the time and the woman on the phone was extremely rude to me. She made fun of me that I did not call in time and said there was no way I could be refunded as if was a stupid question to ask. So I basically wasted money on a trip I didn't even go on. I would not recommend.
Posted on: 2015-10-05
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Jaylynn Jackson
Star ratings:
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I recommend this bus!
Posted on: 2015-10-04
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Hla Phoo
Star ratings:
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I recommend this bus!
Good service.
Posted on: 2015-10-03
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Antonio Fregoso
Star ratings:
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I recommend this bus!
Wonderful service very please with the service
Posted on: 2015-10-03
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Jaylynn Jackson
Star ratings:
Bus Cleanliness:
Punctuality:
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I recommend this bus!
Posted on: 2015-10-03
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Laura Laurell
Star ratings:
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I recommend this bus!
Very nice and cheap way to travel to Los Angeles. Finding the departure place was a little tricky but not too hard anyway.
Posted on: 2015-10-02
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Annmarie
Star ratings:
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I recommend this bus!
I really enjoyed my trip. So much nicer than Greyhound. I will defiantly will use them again.
Posted on: 2015-10-02
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Swati Handa
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I recommend this bus!
Should made it aware to travelers where the bus stop is at N. spring Street. There should be huge SIGNAGE where the bus will stop. I had hard time locating the bus stop. When I called I was told that it's close to elevators at Metro but the bus stopped quite far away from this site. I could have easily missed the bus had it not been for a gentleman who happened to come close to elevators. How can you get tourists and new people to board the bus without providing any information on the location of bus stop
Posted on: 2015-10-02
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Roland
Star ratings:
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I recommend this bus!
A ++++++++++
Posted on: 2015-10-01
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Benjamin Oconnel
Star ratings:
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I recommend this bus!
This is a great busline, it gets me to LA in a short amount of time and the drivers are always courteous. I love the fact that the drivers go out of their way to make you comfortable too they even bought us lunch (just a sub sandwhich and water but its the thought that counts). I got to LA 15 minutes ahead of the time I was supposed to be there. I will always use this line to get to LA.
Posted on: 2015-10-01
Depature: San Jose, CA
Arrival: Sacramento, CA
Name: Gersson
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I recommend this bus!
I was mislead when I booked my bus ticket. It said it had WIFI and that Hoang Express was giving a complementary meal. None of which occurred. Not even a bottle of water. Disappointed and felt that I had been lied.
Posted on: 2015-10-01
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Lily
Star ratings:
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I recommend this bus!
There is no outlets and wifi was not present/password was not provided or given. Bus left 5mins before the depart time and was half an hour early to the destination
Posted on: 2015-09-30
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: Samuel Turgeon
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-29
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Florentino Ordon
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-28
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-28
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Swetha
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-26
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Thao
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-24
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Roland
Star ratings:
Bus Cleanliness:
Punctuality:
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Comfort:
I recommend this bus!
My first time to take the bus to LA, A ++++++++++
Posted on: 2015-09-23
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Roger Butler
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Drivers are cool!
Posted on: 2015-09-21
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Robert arredondo
Star ratings:
Bus Cleanliness:
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Service & Staff:
Comfort:
I recommend this bus!
I missed the bus so I can't give any feedback
Posted on: 2015-09-21
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: Pulkit jhunjhunw
Star ratings:
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Comfort:
I recommend this bus!
Overall the experience was good. Since majority of passengers were of Chinese origin, the bus driver was communicating less in English. Inside the bus it was mentioned as free WiFi which was not in operation.
Posted on: 2015-09-21
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Steve Corpuz
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-21
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Hoon Kim
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-21
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: Andrey
Star ratings:
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Punctuality:
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Comfort:
I recommend this bus!
Good quality to price ratio))
Posted on: 2015-09-21
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Rosa Castellanos
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-20
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Debbie
Star ratings:
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Comfort:
I recommend this bus!
I had a very enjoyable experience on this trip. The sandwich was better than the last time. WiFi worked satisfactorily. I will definitely ride with Hoang Bus again.
Posted on: 2015-09-19
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Roger Butler
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-19
Depature: San Diego, CA
Arrival: San Francisco, CA
Name: Daniel Ku
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-18
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Kevin
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
very nice ride, and it would be better if no video broadcast in Vetnamese. I like the free Wi-Fi in the bus.
Posted on: 2015-09-18
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Kevin
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
very comfortable ride
Posted on: 2015-09-18
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Ha Phan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-17
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Shantae
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-17
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Vy Dao
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-17
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: luisa
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I recommend this bus!
Posted on: 2015-09-15
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Syna
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I recommend this bus!
Posted on: 2015-09-14
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
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I recommend this bus!
Posted on: 2015-09-14
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Jaylynn Jackson
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I recommend this bus!
Posted on: 2015-09-12
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
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I recommend this bus!
Posted on: 2015-09-12
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Jaylynn Jackson
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I recommend this bus!
Posted on: 2015-09-11
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Sung Fong Chuang
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I recommend this bus!
Posted on: 2015-09-11
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Brenda
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I recommend this bus!
Posted on: 2015-09-10
Depature: San Diego, CA
Arrival: San Jose, CA
Name: David
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I recommend this bus!
Posted on: 2015-09-10
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: Amanda da Cruz C
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I recommend this bus!
Posted on: 2015-09-10
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: RANDY LOBOS
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I recommend this bus!
Posted on: 2015-09-10
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: RANDY LOBOS
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I recommend this bus!
GREAT EXPERIENCE
Posted on: 2015-09-10
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Victor Gonzales
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I recommend this bus!
Very good service
Posted on: 2015-09-10
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Roger Butler
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I recommend this bus!
Excellent experience!!
I will definitely use your services again!
Posted on: 2015-09-09
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Clara
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I recommend this bus!
Overall, it's better than expected.
Posted on: 2015-09-09
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Tony Gausin
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I recommend this bus!
Outstanding service like always. A little late to pick my cargo up, but that happens with traffic. Best service and I'll keep using you guys. Thank you so much. I refer a lot of colleagues and family to you guys for being so great.
Posted on: 2015-09-09
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Jacqueline
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I recommend this bus!
Posted on: 2015-09-09
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: emmanuel
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I recommend this bus!
The bus ride exceeded my expectations we arrived from LA to SF 45 mins ahead of schedule so in about 6 hours and 30 mins which was great! the seating on the bus was tight no elbow space and just ok leg room for someone about 6 feet tall. However passengers did receive complimentary food and drinks which i was very happy about!
Posted on: 2015-09-08
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: Valérie
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I recommend this bus!
Posted on: 2015-09-08
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Ngoc Bich
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I recommend this bus!
Posted on: 2015-09-08
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
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I recommend this bus!
The midpoint break was a bit too long.
Posted on: 2015-09-08
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Wilson chen
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I recommend this bus!
Posted on: 2015-09-08
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Ye
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I recommend this bus!
Posted on: 2015-09-07
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: shantae
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I recommend this bus!
Posted on: 2015-09-06
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Marian Chiang
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I recommend this bus!
Great bus that arrive on time!
Posted on: 2015-09-05
Depature: Sacramento, CA
Arrival: Los Angeles, CA
Name: Peter Israel
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I recommend this bus!
Sometimes confusing (because I don't speak Vietnamese), but otherwise always very good. Polite, punctual, and comfortable (for a bus).
Posted on: 2015-09-05
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Nicholas
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I recommend this bus!
Bus looked brand new. Received a free sandwich and water bottle before starting the trip. Very friendly staff.
Posted on: 2015-09-05
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
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I recommend this bus!
Posted on: 2015-09-05
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Randy lobos
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I recommend this bus!
Great experience overall
Posted on: 2015-09-05
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Wilton
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I recommend this bus!
Posted on: 2015-09-05
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Amanda Pham
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I recommend this bus!
Posted on: 2015-09-04
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Fletcher Allison
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I recommend this bus!
Excellent bus service. Only thing is that the van driver doesn't like me bringing two suit cases on my trips. I informed him that I can pay the $10.00 for the extra luggage according to the terms of your policy. That is the complaint I have about your company.
Posted on: 2015-09-04
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
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I recommend this bus!
Posted on: 2015-09-04
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Ngoc
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I recommend this bus!
great service with low cost, the driver is excellent
Posted on: 2015-09-03
Depature: San Jose, CA
Arrival: El Monte, CA
Name: wei zhang
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I recommend this bus!
Pretty good
Posted on: 2015-09-03
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: teresia bush
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I recommend this bus!
I love the bus ride very friendly driver.Hey
Posted on: 2015-09-03
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: chad
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I recommend this bus!
Posted on: 2015-09-02
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Karen Wu
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I recommend this bus!
Much better than expected, it was great! Clean, quiet, punctual.
Posted on: 2015-09-01
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Joseph Luan
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I recommend this bus!
Posted on: 2015-09-01
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Erick Medina
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I recommend this bus!
It was a very pleasant ride, the drivers are courteous, punctual, reliable, and very organized with the luggage.
Posted on: 2015-09-01
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Yashwanth
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I recommend this bus!
Nice travel experience.it should have been better if there are some plug points to charge the devices.
Posted on: 2015-08-31
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Dan Leslie
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I recommend this bus!
Great trip. Drivers are friendly and helpful.
Posted on: 2015-08-31
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Carol cook
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I recommend this bus!
The trip was great the Only issue for me was the sandwich that you offer was way to spicy for me. I could not eat it and it made my lips burn a little. I am not use to spicy food so maybe a milder version or an other choice would be good. Other then that it was a great trip. thanks I will be booking another trip soon.
Posted on: 2015-08-31
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Jaylynn Jackson
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I recommend this bus!
Posted on: 2015-08-31
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Tony Robertson
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I recommend this bus!
A really pleasant experience. I will definitely use them again.
Posted on: 2015-08-31
Depature: San Francisco, CA
Arrival: Westminster, CA
Name: Miguel Angel Rod
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I recommend this bus!
It was a nice experience, just try to have a different variety of movies in every ingle trip.
Posted on: 2015-08-31
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Cindy Yee
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I recommend this bus!
The driver came up to me to say my reservation No.was not on his list.
I showed him my GOTOBUS confirmation No.again. He said I had to pay or else I had to get off at the next stop.
I said I don't have enough cash and I don't have other transportation arrangement. The driver insisted I had to get off. I was going to ask him to allow me to ride thru San Francisco and my husband can pay upon arrival. Later he came back to me and said you are OK.
Apparently he double checked and found my reservation No.
I told him I tip the driver every time I take the Vietnamese bus and this is not how you should treat repeat customer. I was
quite shocked by the rude treatment of the driver (get off the bus if you can't pay up even though it was the Company's mistake). Please at least have a card reader available on board. I felt extremely humiliated to be treated in this way in front of other passengers.
Posted on: 2015-08-31
Depature: Westminster, CA
Arrival: San Jose, CA
Name: vihar
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I recommend this bus!
Posted on: 2015-08-30
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Phillip Cox
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I recommend this bus!
It was a nice bus, but not punctual. The Bus was supposed to leave at 8:00 but didn't until 8:30 hoping for more passengers. After I transferred to the bus to San Diego I had to wait almost an hour for a single passenger.
Posted on: 2015-08-30
Depature: San Diego, CA
Arrival: San Francisco, CA
Name: Nathalie Gierden
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I recommend this bus!
Posted on: 2015-08-30
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Sridhar Mannava
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I recommend this bus!
Excellent
Posted on: 2015-08-29
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Abhiram
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I recommend this bus!
Posted on: 2015-08-27
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Monique Hwang
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I recommend this bus!
not enough of veggie sandwiches :)
Posted on: 2015-08-27
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Touraj Sedigh
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I recommend this bus!
Posted on: 2015-08-26
Depature: Sacramento, CA
Arrival: Los Angeles, CA
Name: AAN
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I recommend this bus!
Hoang Express is one of the best bus experiences. Thank you!
Posted on: 2015-08-25
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: Dan
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I recommend this bus!
Excellent on-time service and great driver.
Posted on: 2015-08-24
Depature: San Jose, CA
Arrival: Westminster, CA
Name: syed
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I recommend this bus!
Although it says WIFI available but both times i have traveled was not available. This is very important these days.
Posted on: 2015-08-24
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
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I recommend this bus!
Posted on: 2015-08-24
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Isabel
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I recommend this bus!
Excellent service. Clean, comfortable, on time and delicious lunch provided. Couldn't fault it.
Posted on: 2015-08-22
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
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I recommend this bus!
Posted on: 2015-08-22
Depature: Los Angeles, CA
Arrival: Oakland, CA
Name: Qian Tianpei
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I recommend this bus!
Posted on: 2015-08-19
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Frank Prieto
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I recommend this bus!
AWESOME SERVICE!!!
Posted on: 2015-08-19
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Maria Prieto
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I recommend this bus!
Your service exceeds my expectations!!!! Grade A+....a 10
Posted on: 2015-08-18
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Zoya
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I recommend this bus!
Just would be helpful to have the password for wifi. Could not understand him . Other than that love this clubs company
Posted on: 2015-08-18
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Tom
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I recommend this bus!
Overall, it was a smooth and cozy ride, with slightly more space than other budget rides. Really appreciated their efforts to put pairs and families together and they did a nice job spacing rest stops. The complimentary banh mi was legitimately delicious. We arrived at our destination a good thirty minutes ahead of schedule.
Posted on: 2015-08-18
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: manuel bernabe
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I recommend this bus!
update info in drop place and pick up in SF from Van Ness AVE. TO Golden Gate St.
Posted on: 2015-08-18
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Surendra
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I recommend this bus!
gud to have pleasant jouney during day time.Wish to have night journey buses too with the same economy prices.
Posted on: 2015-08-18
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Melanie Abuyo
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I recommend this bus!
Posted on: 2015-08-18
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: weijun pan
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I recommend this bus!
Drivers' service is little rough, and one driver's English is not understandable.
Posted on: 2015-08-18
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Michelle
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I recommend this bus!
I love this service! I have recommended it to many friends and I use it all the time. I enjoy the sandwich and the drink, their punctuality and the comfort - I couldn't ask for more :) I appreciate the movies shown but would be grateful if you can edit them for brief nudity and cursing. If wifi was available on all the busses that would also be a great asset as I often try to get some work done online. Thanks for such a convenient service!
Posted on: 2015-08-17
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Betty Luor
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I recommend this bus!
Posted on: 2015-08-17
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Jeff Clark
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I recommend this bus!
This is a great service. Especially if you want to leave Phoenix Arizona and get to Los Angles without making 4 or 5 stops along the way like you would on a Greyhound Bus. The only thing I have to complain about is the hot water bottle the driver gave up and back to LA. Is it to hard to freeze or refrigerate the water the night before so it can be cold at least half of the day? And second there is NO WiFi or outlets to charge your phone or lap tap on the bus. But besides that I would use them again. I can always bring an extra battery and freeze my own water. As long as the driver doesn't force me take his hot water like it's part of trip deal :)
Posted on: 2015-08-17
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
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I recommend this bus!
Posted on: 2015-08-17
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: claudia
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I recommend this bus!
Great price and great service!
Posted on: 2015-08-15
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
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I recommend this bus!
Posted on: 2015-08-15
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Aman
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I recommend this bus!
There is no wifi
Posted on: 2015-08-15
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Ann kyu
Star ratings:
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I recommend this bus!
Posted on: 2015-08-14
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Martin Rivera
Star ratings:
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Punctuality:
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I recommend this bus!
Posted on: 2015-08-13
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Ngoc
Star ratings:
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I recommend this bus!
lovely experience!
Posted on: 2015-08-12
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Connie
Star ratings:
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Service & Staff:
Comfort:
I recommend this bus!
Overall, a great bus experience that is reliable and on-time.
Posted on: 2015-08-11
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Omar
Star ratings:
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Punctuality:
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I recommend this bus!
Posted on: 2015-08-11
Depature: El Monte, CA
Arrival: San Jose, CA
Name: Jim Hsu
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I recommend this bus!
The bus detoured from Highway 5 for awhile, probably due to traffic reasons. The explanation was only in Vietnamese and not in English. I did not understand what the driver was saying.
Posted on: 2015-08-11
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: surendra nekkant
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I recommend this bus!
Good Price but only day journey buses.Need to plan for night trips also with existing competitive prices.
Posted on: 2015-08-11
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Shailvi
Star ratings:
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I recommend this bus!
Posted on: 2015-08-10
Depature: Westminster, CA
Arrival: Oakland, CA
Name: Alma Manalo
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I recommend this bus!
The CR was clean we were at the first one to use butin the middle of the trip it was smell. Please place odor neutralizer. Also, please drop off passengers in a better place in oakland. The drop
Off address in the website is different where the driver dropped us off. The place looks very dangerous. It was my first time, and ask my cousin to pick me up in lee sandwich location bec that was the address in the website. I was scared when they dropped us to the diff place. Please be specific to the place.
Posted on: 2015-08-09
Depature: Los Angeles, CA
Arrival: Sacramento, CA
Name: Eugene Carino
Star ratings:
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I recommend this bus!
Posted on: 2015-08-09
Depature: Tempe, AZ
Arrival: Westminster, CA
Name: Heeyoung Yoo
Star ratings:
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Punctuality:
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Comfort:
I recommend this bus!
The driver was great! He cleaned the toulet everytime we stopped and gave us food and played us entertainment on the screen
Posted on: 2015-08-09
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Liliana
Star ratings:
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I recommend this bus!
Posted on: 2015-08-09
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-08
Depature: Westminster, CA
Arrival: Oakland, CA
Name: Gloria Godoy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-08
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Julie Mathis
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-08
Depature: San Jose, CA
Arrival: Westminster, CA
Name: James Hsu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-07
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Zoya
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
It was awesome, just would like the WiFi password written down because it was hard to understand him. Other than that I enjoyed the ride and will use your services again. Very pleased
Posted on: 2015-08-06
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Esmeralda Ureno
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
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I recommend this bus!
Great!!
Posted on: 2015-08-05
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Syna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-04
Depature: Westminster, CA
Arrival: Tempe, AZ
Name: Jacqueline
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I recommend this bus!
Posted on: 2015-08-03
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: John Gonzalez
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I recommend this bus!
Good ride for a good price.
Posted on: 2015-08-03
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: dyna
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I recommend this bus!
Posted on: 2015-08-03
Depature: Tempe, AZ
Arrival: Los Angeles, CA
Name: Sheri
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I recommend this bus!
Posted on: 2015-08-03
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: E C
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I recommend this bus!
The entire trip was an pleasant experience. The bus was clean and they even provided us with water & refreshments. I would take this bus again.
Posted on: 2015-08-02
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Ian Hollick
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I recommend this bus!
Sandwich was really good too!
Posted on: 2015-08-02
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: William Hong
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I recommend this bus!
nice service, great value
Posted on: 2015-08-01
Depature: Los Angeles, CA
Arrival: Tempe, AZ
Name: Bryant Partida
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I recommend this bus!
Posted on: 2015-07-31
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: sandy magana
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I recommend this bus!
I drop my phone on the bus, called company and they checked w/ drive, who found my phone!! I retrieved my phone this am, which I am grateful!!! Thank you to the bus driver!
Posted on: 2015-07-31
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
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I recommend this bus!
Posted on: 2015-07-31
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Seth
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I recommend this bus!
Great ride, delicious sandwich!
Posted on: 2015-07-29
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: John Weiss
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I recommend this bus!
wish there was wifi.
very nice to give sandwiches! but wish there was non-meat option, like cheese or chicken-egg.
thx
Posted on: 2015-07-28
Depature: Oakland, CA
Arrival: Westminster, CA
Name: Evan Nguyen
Star ratings:
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I recommend this bus!
Posted on: 2015-07-28
Depature: Westminster, CA
Arrival: San Jose, CA
Name: shih kuo
Star ratings:
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Punctuality:
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Comfort:
I recommend this bus!
Posted on: 2015-07-27
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-27
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Rawan
Star ratings:
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Comfort:
I recommend this bus!
Posted on: 2015-07-27
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-27
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Syna
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-27
Depature: Phoenix, AZ
Arrival: El Monte, CA
Name: Syna
Star ratings:
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Punctuality:
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I recommend this bus!
Posted on: 2015-07-27
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Joji Thumma
Star ratings:
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Punctuality:
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Comfort:
I recommend this bus!
Posted on: 2015-07-26
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: chris
Star ratings:
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Punctuality:
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I recommend this bus!
Posted on: 2015-07-26
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: bree
Star ratings:
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Punctuality:
Service & Staff:
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I recommend this bus!
Posted on: 2015-07-26
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Lailu Keng
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I recommend this bus!
Wonderful trip!
Posted on: 2015-07-25
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
Star ratings:
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Punctuality:
Service & Staff:
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I recommend this bus!
Posted on: 2015-07-24
Depature: Los Angeles, CA
Arrival: Tempe, AZ
Name: shera
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-24
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Zaira
Star ratings:
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I recommend this bus!
Great Service and Right on Time! We will definitely recommend to friends and family.
Posted on: 2015-07-23
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Barbara Young
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I recommend this bus!
It was a very comfortable ride. A/C, comfortable seats, pleasant staff. A great deal! I would use your service again.
Posted on: 2015-07-22
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: quan wang WEi
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I recommend this bus!
I think was nice trip,especially the delicious sandwich. and a bottle of water. and nice neighbors to chat.
Posted on: 2015-07-21
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Ryan Johnson
Star ratings:
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I recommend this bus!
Relaxing and comfortable ride... I will be using this bus company again!
Posted on: 2015-07-21
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Liz Zavala
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I recommend this bus!
Posted on: 2015-07-21
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Liz Zavala
Star ratings:
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Punctuality:
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I recommend this bus!
Posted on: 2015-07-21
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Ramon
Star ratings:
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I recommend this bus!
👍👍👍👍👍
Posted on: 2015-07-20
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
Star ratings:
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I recommend this bus!
Posted on: 2015-07-19
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Julie
Star ratings:
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I recommend this bus!
Posted on: 2015-07-19
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Larry Files
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I recommend this bus!
The best way to Phoenix and return!
Posted on: 2015-07-18
Depature: San Francisco, CA
Arrival: Westminster, CA
Name: Kim ong
Star ratings:
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Comfort:
I recommend this bus!
Very good and convenient for us to travel from San Francisco to Orange county
Posted on: 2015-07-18
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
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I recommend this bus!
Posted on: 2015-07-18
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Devante Emmert
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I recommend this bus!
Posted on: 2015-07-17
Depature: Los Angeles, CA
Arrival: Tempe, AZ
Name: Odette
Star ratings:
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I recommend this bus!
Posted on: 2015-07-16
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Staci Blunt
Star ratings:
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I recommend this bus!
Great deal for the $. Bus was very clean. This is the second time I have ridden this bus, and the second time it was late. A driver exchange halfway did not go as planned was the reason given this time. Also, I did not know that I would be switching to a van to get to Chinatown from Rosemead. The driver of the van did not speak or understand English very well and could not answer all my questions. I enjoyed the sandwich and bottle of water given out. The Wi-Fi code did not work; it said it was incorrect but the driver said that it should work. Second driver did not even bother turning on the TV.
Posted on: 2015-07-16
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Lizette
Star ratings:
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I recommend this bus!
I always ride with hoang express very friendly
Posted on: 2015-07-15
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Sue
Star ratings:
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I recommend this bus!
Steady driver, friendly staff. I've been riding this bus regularly, glad to see that they now offer free wifi on the bus.
Posted on: 2015-07-14
Depature: Tempe, AZ
Arrival: Los Angeles, CA
Name: Tom Hofer
Star ratings:
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Comfort:
I recommend this bus!
I'm always very happy with the service, politeness and punctuality of Hoang Express!
Posted on: 2015-07-14
Depature: San Diego, CA
Arrival: San Francisco, CA
Name: Bivett Brackett
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-14
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: zhihong li
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
very satisfied.
Posted on: 2015-07-13
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-13
Depature: San Diego, CA
Arrival: Oakland, CA
Name: Michael McManus
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Was a great ride. No stress no fuss. Comfortable and the food was great. I will definitely ride the bus again!! And recomend it to friends. Easy cheap way to get through Cali!
Posted on: 2015-07-13
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Harvey
Star ratings:
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Service & Staff:
Comfort:
I recommend this bus!
Very few overhead bins but plenty of space in the luggage compartment below.
Posted on: 2015-07-11
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-11
Depature: El Monte, CA
Arrival: Chandler, AZ
Name: Kathleen hatch
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-10
Depature: Los Angeles, CA
Arrival: Tempe, AZ
Name: Santosh Kumar Ka
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-10
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Rishab
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-10
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: Dan Leslie
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
This is an excellent service. I've taken them several times and they have always been on time with great drivers. The banh mi sandwiches they provide are a real treat.
Posted on: 2015-07-09
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: Kai-Ning Khor
Star ratings:
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Comfort:
I recommend this bus!
The bus arrived about half an hour past its usual schedule this time but is usually very punctual.
Posted on: 2015-07-08
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Caiwen Yuan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I gradually seeing more people with diversify races. This bus used to have 99% of Vietnamese and broadcast vietnamese movie. I can not understand vietnamese and feel boring about the show. Now the show is English and I see more people like white, black, Indian and chinese are boarding this bus. I like it better now than before.
Posted on: 2015-07-08
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: johnny harvey
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
A great experiance clean and the driver was really nice and professional
Posted on: 2015-07-08
Depature: Tempe, AZ
Arrival: Los Angeles, CA
Name: Stephen Carter I
Star ratings:
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Comfort:
I recommend this bus!
I always use this company whenever I want to spend some time in L.A. This company blows greyhound out of the water in every way.
Posted on: 2015-07-08
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Pei Li
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-08
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Raul Martinez
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
We been using your services for a long time I first start using ur buss service when we moved here to arizona.my mother and grandmother comes and visit any time they can and when they do i like for her to take ur bus. I always talk good about ur service this last time she left from arizona to westminester.the driver did not wanted to take her there for some reason and went to santa fe spring from there she told her he was going to LA vhina town..my mothet was mad to why and his answer was if you don't like it call the main number and complaint now that's a bad
service. Went I put her in the bus I told the driver where she Was going to. He knew. not until I got intouch with the service through on line he then change and took her to westminester drop her off at 5pm when she was suppost to be there at 330. My brother had been waiting for her. I don't know. Why or what was wrong with the driver but is not acceptable withthis kind of service you are not defront then greyhound and that's the worse...
Posted on: 2015-07-07
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Robert Ahm
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Everything was perfect ;)
Posted on: 2015-07-07
Depature: San Jose, CA
Arrival: San Diego, CA
Name: joemon
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Not a good experience with Hoang express.
After reaching westminister, few of us didn't even have seats in the connecting bus to san diego. We had to stand in the hot sun for about half an hour waiting for the next bus to come.
Posted on: 2015-07-07
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: sandra dasilva
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus driver from West Minster was all over the road. Semi-truck driver's were honking at him. The wifi was not on until the change in drivers. Other than that my bus ride was ok.
Posted on: 2015-07-06
Depature: Sacramento, CA
Arrival: Westminster, CA
Name: Elyzabeth
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Good driver. Reliable service and schedule. Keep it going. I am a loyal customer. I send you a ton of referrals. I buy tickets for my family members from LA to Sacramentp frequently
Posted on: 2015-07-06
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Karla Narvaez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very nice, on time, satisfied with the service
Posted on: 2015-07-04
Depature: San Diego, CA
Arrival: San Jose, CA
Name: Caiwen yuan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very comfortable ride.
Posted on: 2015-07-04
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Rajesh kumar Adl
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
They made us wait from 2:18 to 4 PM in westminister and finally dropped us in san diego at 5:34 PM. I had a exam at SDSU and by the time i reached school the exam is over. Please maintain time else u will loose customer
Posted on: 2015-07-03
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Karla Narvaez'
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very nice staff, they took us on time and we arrived to our destination on time. They provide us with water and a sub sandwich. I taught that was very nice.
Posted on: 2015-07-01
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Cody Jones
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I've already recommended it to 3 friends
Posted on: 2015-07-01
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Jiliann Morris
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great Bus and clean, will definitely ride with you from now on.
Posted on: 2015-07-01
Depature: Tempe, AZ
Arrival: Ontario, CA
Name: Brent
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Stopped in the middle of the trip to switch drivers with another bus, but didn't clearly let us (the passengers) know what was going on. It was confusing. The air conditioning was on throughout, though it seemed to be set on "low" and wasn't enough to cool a bus that was packed to the brim with people. I was sweating through half the trip.
Posted on: 2015-07-01
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Vanessa Coronado
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I love this bus. Great prices and the complimentary water and sandwhich is awesome. But driver never turned on wifi and it was extremely hot in the bus. The air conditioning was not running enough so that made for a very uncomfortable ride. Especially since we were driving through AZ in over 100 degree heat. Please fix the air conditioning so that the ride can be more enjoyable.
Posted on: 2015-06-30
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Pauline
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Wifi password prominently posted but WIFi did not work
Posted on: 2015-06-30
Depature: Westminster, CA
Arrival: Oakland, CA
Name: k.M. Krishnappa
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Bus staff is good. It will help to communicate with the passengers if good speaking English staff specially Driver is employed. Driver to day we had is just good.
Posted on: 2015-06-29
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Carl Ying
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I am very pleased with your services. I'll continue take Hoang Express as transportation tools between San Jose and Los Angeles and I'll recommend Hoang Express to my friends.
Posted on: 2015-06-29
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Margarita Ruiz
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-29
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-29
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Magno
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
They're great , Fast, and the sandwich was great!
Posted on: 2015-06-29
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Blesson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-26
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Srinidhi Cauligi
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The Service is exceptionally good. It is like traveling in your own car and somebody else is driving. Highly Punctual, Courteous staff and a
smooth ride. The only drawback sometimes is chitchatting co-passengers which is disturbing.
Posted on: 2015-06-25
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: Jesus Aguilar
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
best experience if had so far second time I used it. way better than greyhound hands down especially since drink and sandwich is provided. Ive told all my friends about it.. You guys need more advertisement allot of people don't know about you guys can make mor money business if people knew like billboard or commercial on tv.. best of luck will travel in future
Posted on: 2015-06-25
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: aneesh
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
ride was good, enjoyed the bus experience
Posted on: 2015-06-24
Depature: El Monte, CA
Arrival: San Francisco, CA
Name: Serena wong
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-24
Depature: Phoenix, AZ
Arrival: Westminster, CA
Name: Jessica Arnold
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Excellent, someone made a mess in bathroom though
Posted on: 2015-06-24
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Jessica Arnold
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Excellent
Posted on: 2015-06-24
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Victor Ta
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
First time user and awesome experience!!!
Posted on: 2015-06-24
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Surendra
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
No power socket for charging mobiles and laptops.wifi not good.
Posted on: 2015-06-23
Depature: Los Angeles, CA
Arrival: Chandler, AZ
Name: Jankay Maruthi
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
WiFi not working. You just gave password but driver has no knowledge aabout service provider.
Posted on: 2015-06-23
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Craig Williams
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very helpful and friendly staff.
Posted on: 2015-06-23
Depature: Westminster, CA
Arrival: Chandler, AZ
Name: Tina Ulugia-Tata
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I really love the gotobus. Very clean, comfortable, love the staff, & most of all love the people. I recommended to all my family & friends.
Posted on: 2015-06-23
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Aaron
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Excellent ride. Nice touch to give all the guests water and a sandwich for the road
Posted on: 2015-06-22
Depature: Westminster, CA
Arrival: San Francisco, CA
Name: Victorio Cacal
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-21
Depature: San Diego, CA
Arrival: Oakland, CA
Name: chi chau
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Thank you, great friendly and clean service.
Posted on: 2015-06-21
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason
Star ratings:
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I recommend this bus!
Posted on: 2015-06-20
Depature: Los Angeles, CA
Arrival: Sacramento, CA
Name: Ambreen
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I recommend this bus!
great service
Posted on: 2015-06-20
Depature: Oakland, CA
Arrival: Westminster, CA
Name: K.M. Krishnappa
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I recommend this bus!
Bus staff are friendly and co operative. Highly recommend Driver to speak specially clear and well pronounced ENGLISH. Some seats need to be fixed such as; Nets are broken,Handles are hard to operate, Luggages are not properly handled ( thrown every where). There should be a system to operate well. Still recommend our friends to travel hoping these things being taken care. Thanks. Krishnappa
Posted on: 2015-06-20
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Amanjot
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I recommend this bus!
driver was polite and professional.
Posted on: 2015-06-19
Depature: San Francisco, CA
Arrival: El Monte, CA
Name: Serena wong
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I recommend this bus!
Excellent
Posted on: 2015-06-19
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Surendra
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I recommend this bus!
No charger points Which is quite mandatory these days.Wifi not connecting.
Posted on: 2015-06-18
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Annie Liu
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I recommend this bus!
Posted on: 2015-06-18
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: javier
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I recommend this bus!
Great experience
Posted on: 2015-06-17
Depature: Sacramento, CA
Arrival: San Jose, CA
Name: Mary Nguyen
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I recommend this bus!
I am satify with the service.
However I would like to suggest the use of color coded tag to identify check in luggage.
Posted on: 2015-06-16
Depature: Los Angeles, CA
Arrival: San Francisco, CA
Name: Bart
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I recommend this bus!
Posted on: 2015-06-16
Depature: Tempe, AZ
Arrival: Ontario, CA
Name: Larry Holman
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I recommend this bus!
This was not my first time using Gotobus I've been a customer for over four years and I use it a lot but this time I didn't get the ticket until 5.12 this afternoon, I had to pay cash because I didn't have the ticket .
When I called them all they would say was why didn't I use the ticket???
I hope you can help resolve this problem but I am putting a stop payment on it. Please call me at 714-840-9111
I loyal costumer who will use your service again soon
Larry Holman
Posted on: 2015-06-16
Depature: San Jose, CA
Arrival: Westminster, CA
Name: lany trisno
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I recommend this bus!
Posted on: 2015-06-15
Depature: Phoenix, AZ
Arrival: Ontario, CA
Name: Deepa Thomas
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I recommend this bus!
Posted on: 2015-06-15
Depature: Westminster, CA
Arrival: San Jose, CA
Name: Jason Lee
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I recommend this bus!
Posted on: 2015-06-15
Depature: San Jose, CA
Arrival: Westminster, CA
Name: Jason Lee
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I recommend this bus!
Posted on: 2015-06-13
Depature: Chandler, AZ
Arrival: Los Angeles, CA
Name: Matthew salmon
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I recommend this bus!
Love it, you guys rock. You say what you mean and mean what you say. Food is great, bathroom, a/c, everyone is a family on the bus. I felt comfortable to sleep, read, etc. Thanks again
Posted on: 2015-06-13
Depature: Los Angeles, CA
Arrival: San Jose, CA
Name: Zhiyang Lu
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I recommend this bus!
Best bus service even though I was late I still caught the bus!
Posted on: 2015-06-12
Depature: San Diego, CA
Arrival: San Jose, CA
Name: shirisha guduru
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I recommend this bus!
Posted on: 2015-06-11
Depature: Chandler, AZ
Arrival: Westminster, CA
Name: David
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I recommend this bus!
The drive was very courteous and helpful.
Posted on: 2015-06-10
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Amandasein nwe o
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I recommend this bus!
We reached our destination in time ,driver is a very nice guy .
Posted on: 2015-06-09
Depature: Los Angeles, CA
Arrival: Tempe, AZ
Name: Constance Gosey
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I recommend this bus!
Posted on: 2015-06-08
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Hang Doan
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I recommend this bus!
I've taken the Hoang Express many times, and will continue to take this bus. However, I would suggest that the company also provide a napkin/paper towel with the sandwich. Additionally, I saw a sign in the front for free wifi, but I could not find the server when I tried to connect with my phone. So maybe they should work on making the connection stronger. Overall, positive experience with this company.
Posted on: 2015-06-06
Depature: Ontario, CA
Arrival: Phoenix, AZ
Name: CHIPASHA LUCHEMB
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I recommend this bus!
GREAT SERVICE
Posted on: 2015-06-05
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Hang Doan
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I recommend this bus!
I love Hoang Express. All my experiences riding with this company have been great, and the drivers have always been helpful. The only suggestion I would have is that there should be wifi on the bus. Similar companies such as the Bolt Bus offer free wifi, however, they do not offer food and a beverage like the Hoang Express does. As far as I know, Hoang Express is the only bus company that offers food & a drink, which I am very pleased about.
Posted on: 2015-06-03
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Miah Blake
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I recommend this bus!
The customer service was awesome! When I was going to be a couple minutes late I contacted the company and they let the driver know to wait for me to arrive which was more than I could ask for. Thank you
Posted on: 2015-06-01
Depature: San Jose, CA
Arrival: Westminster, CA
Name: JL Lee
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I recommend this bus!
Posted on: 2015-06-01
Depature: Westminster, CA
Arrival: San Jose, CA
Name: JL Lee
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I recommend this bus!
A good deal!
Posted on: 2015-06-01
Depature: San Jose, CA
Arrival: Westminster, CA
Name: JL Lee
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I recommend this bus!
Excellent service!
Posted on: 2015-06-01
Depature: Westminster, CA
Arrival: San Jose, CA
Name: JL Lee
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I recommend this bus!
Great experience!
Posted on: 2015-06-01
Depature: Chandler, AZ
Arrival: Ontario, CA
Name: Judith Wharry
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I recommend this bus!
Posted on: 2015-05-31
Depature: San Francisco, CA
Arrival: San Diego, CA
Name: Aline Anunciato
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I recommend this bus!
Hello,
My name is Aline and last weekend I had my first experience for booking on GotoBus. My friend and I booked bus ticket San Francisco > San Diego (Sat, May 23) and then San Diego > San Francisco (Mon, May 25). First, we realized that most of the travelers did not book bus ticket before. They show up and pay only $40 while we had paid $60. Also, we had to show ours the confirmation number around 3 times. When we stopped to transfer to another bus (microbus), my friend and I did not have a seat because the bus had most of people who show up and also pay less. We had the seat because one passenger who just showed up, he agreed to seat in the middle of the microbus. On Monday, May 25, 2015 we were on-time and again we did not have available seat on the microbus. My friend and I and more 3 passengers had to wait around 25 minutes for other car. I think the company should have more control. Also, my friend and I got very frustrated because we booked before and paid more and we had so much trouble.
Travelers:
SF to SD - May 23,2015
Aline Anunciato - 302836 (confirmation #)
Faiza Fakir - 376556 (confirmation #)
SD to SF - May 25, 2015
Aline Anunciato - 641426 (confirmation #)
Faiza Fakir - 131276 (confirmation #)
Sincerely,
Aline Anunciato
Posted on: 2015-05-31
Depature: San Jose, CA
Arrival: Los Angeles, CA
Name: Cynthia
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I recommend this bus!
Posted on: 2015-05-31
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Charles
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I recommend this bus!
Posted on: 2015-05-29
Depature: Los Angeles, CA
Arrival: Tempe, AZ
Name: Bindu
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I recommend this bus!
Posted on: 2015-05-28
Depature: Sacramento, CA
Arrival: San Diego, CA
Name: Jeff Nesthus
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I recommend this bus!
The last shuttle from Westminster to San Diego was completely filled up, which is fine. However, the bus shortly became very stuffy and hot and while not completely unbearable to me, some passengers complained and asked the driver for some air. Only later did he comply. Almost at the end of the trip.
Posted on: 2015-05-28
Depature: San Diego, CA
Arrival: Sacramento, CA
Name: Jeff Nesthus
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I recommend this bus!
One very minor ting that happened was upon transfering to my final bus in Tracy, I was asked to show my ticket. I had given my printed receipt to the previous bus' driver, so I didn't have any ticket. However, this was quickly solved when I showed the receipt through my email, and he noted the confirmation number.
Posted on: 2015-05-28
Depature: San Jose, CA
Arrival: El Monte, CA
Name: Ishita
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I recommend this bus!
English Announcements would be useful. Also option for Vegetarian snack should be there
Posted on: 2015-05-28
Depature: Ontario, CA
Arrival: Chandler, AZ
Name: Martin Rivera
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I recommend this bus!
Posted on: 2015-05-27
Depature: Oakland, CA
Arrival: San Diego, CA
Name: chi chau
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I recommend this bus!
Best bus service in the west coast, thanks for a great travel experience. I will continue to use your services every time!
Posted on: 2015-05-27
Depature: San Jose, CA
Arrival: San Diego, CA
Name: Caiwen Yuan
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I recommend this bus!
Posted on: 2015-05-27
Depature: Tempe, AZ
Arrival: Los Angeles, CA
Name: Anudeep sadashiv
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I recommend this bus!
Posted on: 2015-05-24
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Hilda
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I recommend this bus!
I like the service. But I would like to have more schedules
or options to travel from Phoenix to LA and reversa.
Also I enjoy the sandwich but I would like to have it without chili or spicy and low sodium.
Thanks for give the opportunity to express my opinion.
I hope always keep this evaluation
Posted on: 2015-05-24
Depature: El Monte, CA
Arrival: Phoenix, AZ
Name: maria
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I recommend this bus!
Excellent travel experience every time.
Posted on: 2015-05-23
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Vonzella Jenkins
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I recommend this bus!
Very clean and organized bus. Pleasant staff and i enjoymy trips everytime.
Posted on: 2015-05-23
Depature: Westminster, CA
Arrival: Phoenix, AZ
Name: Melanie Wyatt
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I recommend this bus!
Hoang Express review summary
Total Number of Reviews1083
Overall Raiting4.6
Bus Cleanliness4.7
Punctuality4.7
Bus Service & Staff4.6
Bus Comfort4.5
Recommend Yes93.9%
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1083 Reviews
