- Posted on: 2022-04-19
- Depature: Norfolk, VA
- Arrival: New York, NY
- Name: Cane
- Star ratings:

- Bus Cleanliness:

- Punctuality:

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- Comfort:

I recommend this bus!
I haven't taken this bus in almost 15 years, and this trip reminded me why! First, on the way to NYC the bus broke down and was smoking. The driver pulled over for a bit, checked it out and then kept going. Why wasn't the bus inspected before? Second, the staff should make people sit in their assigned seats. One young lady was fussing with a guy to move from her seat on the way up and on the way back, I had to fuss with a mother who told her kids to sit in my seat. She was mad someone else sat in her paid seats. This is not ok! I am not sitting in the back by the smelly bathroom when I have a seat in the front. The staff needs to enforce that people sit in their assigned seats so there is no confusion or conflict. Lastly, the bus drivers speed to the point where passengers are uncomfortable. On both trips we arrived more than 30 minutes early and we made stops! On the trip from NYC, one young lady asked the driver to slow down because he was going so fast, but he didn't, which made a lot of us nervous. Yes, we want to get there fast, but we, more importantly, want to get there safely!