Hi Bus Inc. Rating & Reviews

Name: Hi Bus Inc. Bus Ticket
Brand: Hi Bus Inc.
Rating: 4.2 (5164 reviews)

5164 Reviews

Find and read all the latest Hi Bus Inc. reviews from fellow bus travelers. These verified Hi Bus Inc. reviews have been submitted from real customers who booked their Hi Bus Inc. tickets on GotoBus.com. The customer reviews evaluate Hi Bus Inc. service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

Useful Links

Learn more about Hi Bus Inc.

View Hi Bus Inc. Bus Routes

View Hi Bus Inc. Bus Stations

View Hi Bus Inc. promotions

View Hi Bus Inc. terms & conditions

Posted on: 2019-06-19
Depature: New York, NY
Arrival: Norfolk, VA
Name: Yamile tafur
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

El conductor fue muy paciente con nosotros y nos asesoro muy bien. Conducía excelente

Posted on: 2019-06-19
Depature: Norfolk, VA
Arrival: New York, NY
Name: diane moten
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-06-19
Depature: New York, NY
Arrival: Norfolk, VA
Name: Edward
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-06-18
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The staff is always very good to me.

Posted on: 2019-06-17
Depature: Norfolk, VA
Arrival: New York, NY
Name: Fred Pantoja
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Always better than driving....

Posted on: 2019-06-16
Depature: Norfolk, VA
Arrival: New York, NY
Name: Sandra
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Good ride

Posted on: 2019-06-11
Depature: Norfolk, VA
Arrival: New York, NY
Name: Roberto
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-06-11
Depature: Hampton, VA
Arrival: New York, NY
Name: Luz
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

I boughta direct ticket año the bus stopped 3 times to pick up passenger and trains madre us change bus

Posted on: 2019-06-10
Depature: New York, NY
Arrival: Norfolk, VA
Name: Roberto Berrio
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Excellent service. On time

Posted on: 2019-06-06
Depature: New York, NY
Arrival: Norfolk, VA
Name: Felix
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-06-03
Depature: New York, NY
Arrival: Norfolk, VA
Name: George
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Good scheduling

Posted on: 2019-06-03
Depature: Norfolk, VA
Arrival: New York, NY
Name: Yeska
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

It’s good but dirty bathroom

Posted on: 2019-06-02
Depature: New York, NY
Arrival: Norfolk, VA
Name: Roberto
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-06-02
Depature: New York, NY
Arrival: Norfolk, VA
Name: Sylvia Echols
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Since you take the time to give seat numbers to your customers, you should make sure that customers sit where they are assigned. No one should be able to sit in someone else's seat.

Posted on: 2019-05-31
Depature: New York, NY
Arrival: Norfolk, VA
Name: Rejeesh
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-05-29
Depature: Norfolk, VA
Arrival: New York, NY
Name: Terrance Pierce
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The ride was great! I love it when I have the seats to myself so that I can stretch out.

Posted on: 2019-05-27
Depature: Norfolk, VA
Arrival: New York, NY
Name: Akia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-05-25
Depature: Norfolk, VA
Arrival: New York, NY
Name: Onemomo2
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Felt like space was even smaller than an airplane - for a 7+ hour ride, that was too small. Should have pockets in seat backso you can store at least a couple of things. There were ports to charge phone (YAY) and driver put plastic bags for trash tied to each set of two seats (also good!). Bus arrived to New York stop about half an hour late, but there was traffic for last 3 miles that tributed. Felt like bus went slow for majority of journey, but at least it felt safe.. Signs around bus said not to bother driver by talking on the phone, but bus driver talked (hands free) constantly. Price was reasonable, I made it to my destination, bus was reasonably clean and driver and staff at bus depot in Norfolk were not rude.

Posted on: 2019-05-24
Depature: Norfolk, VA
Arrival: New York, NY
Name: diane moten
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

no air conditioning no wi fi and the restroom was dirty and stinking

Posted on: 2019-05-17
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven D Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Hard to believe that old purple bus still runs

Posted on: 2019-05-16
Depature: New York, NY
Arrival: Norfolk, VA
Name: Joy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The bus was very hit the Air conditioning was not working everyone on the bus was fanning and complaining It’s was too hot

Posted on: 2019-05-16
Depature: New York, NY
Arrival: Norfolk, VA
Name: Malika Waggoner
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Ride was very comfortable would've been a 5 star if the bathroom wasnt out of order. So we could only use the bathroom at a rest stop.

Posted on: 2019-05-14
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

A leg up on the rest.

Posted on: 2019-05-13
Depature: New York, NY
Arrival: Hampton, VA
Name: Tiffany Smith
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The bus overheated and the driver didnt speak enough English to explain the situation. The bus's bathroom smelled badly when we boarded and the entire trip.

Posted on: 2019-05-12
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Bus not crowded. Fast trip to NY.

Posted on: 2019-05-09
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

smelly toilet getting better

Posted on: 2019-05-09
Depature: Norfolk, VA
Arrival: New York, NY
Name: Felix
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-05-06
Depature: New York, NY
Arrival: Norfolk, VA
Name: Sherita
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The smell is horrible and they don’t search people and they come on the bus with drugs on them. They kept smoking weed and the driver kept having to stop smoking on the bus, mind you there is kids on the bus as well. The restroom door doesn’t shut all the way so all you smell is pee and crap. I would never ride the bus again.

Posted on: 2019-05-06
Depature: Hampton, VA
Arrival: New York, NY
Name: Simón
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Many people talk on the phone throughout the trip

Posted on: 2019-05-03
Depature: New York, NY
Arrival: Norfolk, VA
Name: Yolanda
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-05-02
Depature: New York, NY
Arrival: Norfolk, VA
Name: Vickie
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The bus didn’t have working usv to charge phones. The passengers are playing music and videos without using headphones, disturbing other passengers.

Posted on: 2019-04-30
Depature: Norfolk, VA
Arrival: New York, NY
Name: Ebony Smith
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

My experience with this bus company was a overall 3 stars. I had a very nice bus driver (He gets 5 stars) but the staff at the main place where we pick up tickets in VA was very very rude. They took so long printing out tickets for people it was a complete hold up once it was time to board the bus. Your company would do so much better if the people with paid for tickets wouldn't have to stand in a line to begin with, and the day before passengers have to leave the seats is counted correctly between people who already paid and however many people would be traveling for that next day. And last but not least the buses need clean bathrooms I didn't use the bathroom my whole 9 hour trip because it was so disgusting.

Posted on: 2019-04-30
Depature: New York, NY
Arrival: Norfolk, VA
Name: Andrea
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Please clean bathroom. Not healthy to exhale the smell all over bus. Otherwise nice trip.

Posted on: 2019-04-29
Depature: Hampton, VA
Arrival: New York, NY
Name: Michael
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-04-28
Depature: Norfolk, VA
Arrival: New York, NY
Name: Dante Torres
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-04-28
Depature: Norfolk, VA
Arrival: New York, NY
Name: Jessica Camacho
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-04-27
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Dirty toilet

Posted on: 2019-04-27
Depature: Hampton, VA
Arrival: New York, NY
Name: angela
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

My trip going to VA was one hour ahead of time and returned back to NY one half hour late due to traffic. That was great! The staff and and driver were pleasant. However, the bus smelled really bad both times getting on the bus. No one had or could use the bathroom. I was in the middle of bus one way and the second seats from the front the other way. And both where just as bad. Brought Lysol to try to keep the smell down but it only helped for a few minutes at a time. Just terrible! The floor was sticky as well. Had to wash all our clothes we had on right after the trip. Something should really be done as I know that can not be sanitary especially 7 to 8 hours at a time.

Posted on: 2019-04-27
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Fix fan in toilet

Posted on: 2019-04-26
Depature: New York, NY
Arrival: Norfolk, VA
Name: Peta
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The bus air vent need to be clean. I could see the dust on the windows and also in the vent. Which I sure isn’t healthy to breath in. In such a tight compact vehicle and for sure a long journey

Posted on: 2019-04-26
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Bus is is very cheap. Seats are very close together, so not much elbow room/space between you and the person next to you. You get what you pay for. They are always fast to the destination, usually get there before the scheduled time.

Posted on: 2019-04-24
Depature: Hampton, VA
Arrival: New York, NY
Name: Ashley S
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-04-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Yolanda Biggs
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-04-23
Depature: New York, NY
Arrival: Hampton, VA
Name: Ashley Santos
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-04-22
Depature: New York, NY
Arrival: Norfolk, VA
Name: Akia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-04-21
Depature: New York, NY
Arrival: Norfolk, VA
Name: Felix Acosta
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-04-19
Depature: Norfolk, VA
Arrival: New York, NY
Name: Jo C
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Smooth and comfortable ride with the daytime bus schedule. Great driver.

Posted on: 2019-04-19
Depature: Norfolk, VA
Arrival: New York, NY
Name: Akia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-04-16
Depature: New York, NY
Arrival: Norfolk, VA
Name: Rebecca Cherry
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Very comfortable and decent ride. BATHROOM WAS SMELLY! SHOULD BE CLEANED MORE CAREFULLY!!

Posted on: 2019-04-13
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Good ride. Bathroom still smells.

Posted on: 2019-04-10
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Toilet cleaner

Posted on: 2019-04-07
Depature: Hampton, VA
Arrival: New York, NY
Name: Dwayne Johnson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-04-07
Depature: New York, NY
Arrival: Hampton, VA
Name: Josephine Mwaura
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

I like that I get there quick but I hate the bathroom. Nasty! Other than that, love the drivers and their punctuality

Posted on: 2019-04-06
Depature: New York, NY
Arrival: Newport News, VA
Name: Ashley
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-04-06
Depature: Newport News, VA
Arrival: New York, NY
Name: Ashley
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-04-03
Depature: New York, NY
Arrival: Norfolk, VA
Name: JAY
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-04-03
Depature: New York, NY
Arrival: Norfolk, VA
Name: Elaine Song
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-04-01
Depature: New York, NY
Arrival: Norfolk, VA
Name: Janet
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The driver was rude as hell. He made a stop, got off the bus didn't tell anyone what was going on, because he wanted something from the store. WTH

Posted on: 2019-04-01
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Smelly toilet

Posted on: 2019-03-31
Depature: Norfolk, VA
Arrival: New York, NY
Name: Karl
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-03-31
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Bus still smells bad

Posted on: 2019-03-28
Depature: Norfolk, VA
Arrival: New York, NY
Name: Ashley
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The bus got to New York earlier than scheduled and that was the best! I’ve taken this bus four times now to Virginia back to New York and never never had a bad experience except for the bathroom being extremely dirty and no toilet paper so make sure to bring some! Overall, I would do it again

Posted on: 2019-03-27
Depature: New York, NY
Arrival: Hampton, VA
Name: Vidal E. Suarez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Always arrive on time or early.

Posted on: 2019-03-27
Depature: Hampton, VA
Arrival: New York, NY
Name: Aja Peoples
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The bus bathroom smelled awful the whole trip

Posted on: 2019-03-26
Depature: Hampton, VA
Arrival: New York, NY
Name: Eshley Richardso
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-03-25
Depature: New York, NY
Arrival: Norfolk, VA
Name: Dai Ferguson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The bus trivet is very unprofessional and obnoxious. For majority of the ride he was screaming to tell a passenger to turn their music down.... that wasn’t loud and they had headphones connected. No one on the bus even notice it, he was just tooo extra. The entire bus was quiet why should anyone’s tone of their personal music in their headphones matter to the driver in the front of the bus. Then at the ready time he kicked everyone off the bus, I didn’t appreciate him touching me to wake up, he was just rude and please get the former driver back....

Posted on: 2019-03-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Felix
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-03-24
Depature: New York, NY
Arrival: Hampton, VA
Name: Aja Peoples
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-03-22
Depature: Norfolk, VA
Arrival: New York, NY
Name: Kellyann
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-03-19
Depature: Hampton, VA
Arrival: New York, NY
Name: Lawrence Moore
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

I would like more enforcement of people sitting in their assigned seats. I had an issue with a young lady that refused to move from the seat I was assigned to because someone was sitting in her seat. I tried to get the driver to tell her to move but he told me to sit elsewhere. Seats also should but numbered better. Bathrooms need a serious cleaning. They smell horrible!! As soon as you open the door, the foul urine smell fills the bus!!

Posted on: 2019-03-17
Depature: Norfolk, VA
Arrival: New York, NY
Name: Gloria Frimpong
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Bathroom in the office was dirty, no toilet papers nor soap. And the bathroom on the bus was worse. No soap, no toilet paper and no flushing hsndle. Just disgusting.

Posted on: 2019-03-16
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Bathroom smelled bad

Posted on: 2019-03-15
Depature: Hampton, VA
Arrival: New York, NY
Name: Johanna hafley
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Bus itself was clean. Bathroom was terrible. Right on time. Will use again.

Posted on: 2019-03-14
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Quick service

Posted on: 2019-03-13
Depature: New York, NY
Arrival: Norfolk, VA
Name: Felix
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-03-13
Depature: Norfolk, VA
Arrival: New York, NY
Name: Felix
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-03-13
Depature: New York, NY
Arrival: Norfolk, VA
Name: Concetta Pagley
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

the bus need up date with new cushion an cleanses

Posted on: 2019-03-09
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

There was a fight on the bus

Posted on: 2019-03-08
Depature: New York, NY
Arrival: Hampton, VA
Name: Pablo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Seats need to be updated. bathroom needs a sink lol not sure if they was a WiFi option but they have USB ports & should install ac outlets for laptop use

Posted on: 2019-03-06
Depature: Hampton, VA
Arrival: New York, NY
Name: Danielle
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

It was overall a good experience and I’d use again. My issue was with the bathroom, had no toilet paper and was very dirty. Also, the website said there was refreshments available for purchase and WiFi on the bus and there was neither. I don’t mind if those things aren’t available but just don’t say they are when they aren’t. I would of planned according.

Posted on: 2019-03-06
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Good ride

Posted on: 2019-03-04
Depature: Norfolk, VA
Arrival: New York, NY
Name: Rodel Avila
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Great customer service!

Posted on: 2019-03-02
Depature: New York, NY
Arrival: Norfolk, VA
Name: Rodel Avila
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Great service & on time!

Posted on: 2019-03-01
Depature: New York, NY
Arrival: Norfolk, VA
Name: Jennie Dingwall
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

due to accident on FDR my cab sat for hour & half so I missed my bus and a very important business appointment is there a chance that I can use my ticket at a later date. I purchased a roundtrip ticket. I know you are not responsible but it would be a great gesture for customer relations. I have been using gotobus for many years and proclaim the service to many friends through the years. The NYPD closed down the FDR in order to apprehend the person involved with the action. Time involved was 9:00 pm to 10:45 p.m. 2/28/19. If at all possible please honor my request to be able to use the tickets I purchased for that date.

Posted on: 2019-02-26
Depature: Norfolk, VA
Arrival: New York, NY
Name: Maria miranda
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Not información about where take the bus I lost the bus .the costumer service in the office not explain bc he is oh the his cell Rhône

Posted on: 2019-02-26
Depature: Norfolk, VA
Arrival: New York, NY
Name: Felix
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Driver must control rider from smoking cigarettes

Posted on: 2019-02-25
Depature: Norfolk, VA
Arrival: New York, NY
Name: Olga
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-25
Depature: New York, NY
Arrival: Norfolk, VA
Name: Walter
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Altagracia R
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

My trip to VA was good! Good service from ny to va.

Posted on: 2019-02-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Michaeldavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: Norfolk, VA
Arrival: New York, NY
Name: Michaeldavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Michaeldavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: Norfolk, VA
Arrival: New York, NY
Name: Michaeldavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Michaeldavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: Norfolk, VA
Arrival: New York, NY
Name: Michaeldavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Michaeldavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Michaeldavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Michaeldavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Michaeldavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Michaeldavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: Norfolk, VA
Arrival: New York, NY
Name: Michaeldavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Michaeldavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: MichaelDavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: Norfolk, VA
Arrival: New York, NY
Name: MichaelDavila912
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Dermot
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Driver took a 30min detour through Brooklyn to pick up one passenger. Also made all passengers get off the bus while refueling at the service station, this is the 1st driver to do this and I am a regular customer on this route.

Posted on: 2019-02-24
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Good trip

Posted on: 2019-02-22
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Good ride

Posted on: 2019-02-22
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

I like new bus

Posted on: 2019-02-20
Depature: New York, NY
Arrival: Norfolk, VA
Name: Iris Martinez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The bus had an aroma that was slightly uncomfortable going and coming back. The floors were also sticky from something that had spilled.

Posted on: 2019-02-18
Depature: Norfolk, VA
Arrival: New York, NY
Name: Kristopher Green
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

On time, enough stops to stretch and use the bathroom or get food.

Posted on: 2019-02-17
Depature: New York, NY
Arrival: Norfolk, VA
Name: Rondisha Derello
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The ride was actually ok! Driver got us there at time expected, but the bathroom 🚽 on the bus was very disgusting. Ranks of pee on the whole bus 🚌 once the door opens . Smells like pee throughout the whole bus

Posted on: 2019-02-16
Depature: Norfolk, VA
Arrival: New York, NY
Name: Mimii
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Bus ride was very fast which was good. Was overcrowded because two combined times were on one bus. So therefore there was assigned seats. It smelled like piss in the back of the bus. Cool air was blowing directly in proples faces which is not good. Overall for the price, it is a decent ride. To get where you have to go safely. Nothing luxury.

Posted on: 2019-02-14
Depature: New York, NY
Arrival: Norfolk, VA
Name: Felix
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-02-12
Depature: New York, NY
Arrival: Hampton, VA
Name: Sherri Weaver
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Please clean the bathrooms. the odor from the bathroom makes the ride very uncomfortable.

Posted on: 2019-02-03
Depature: New York, NY
Arrival: Norfolk, VA
Name: Tim
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Sevarl. USB ports in working. Overhead air return vent exstreamly dirty with mold growth. no Heat!

Posted on: 2019-02-03
Depature: Norfolk, VA
Arrival: New York, NY
Name: Audrey Jarvis
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

I enjoy my ride

Posted on: 2019-02-02
Depature: Hampton, VA
Arrival: New York, NY
Name: Chester williams
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-01-29
Depature: New York, NY
Arrival: Norfolk, VA
Name: Roberson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-01-28
Depature: New York, NY
Arrival: Norfolk, VA
Name: Queenaisia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-01-26
Depature: Norfolk, VA
Arrival: New York, NY
Name: C Clark
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Attendent was 15 minutes late which made bus late. Bus decent but not the cleanest. Overall quick and cheap way to get to and from NYC. Not the comfyist of rides but it works.

Posted on: 2019-01-26
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Fast trip

Posted on: 2019-01-23
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

fun trip

Posted on: 2019-01-23
Depature: Hampton, VA
Arrival: New York, NY
Name: Carmen Morgan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Would not let me choose correctly. I have one question, why it is that you charge an additional $1.00 just for the person at the front to write you a paper to in the bus? That should be included in the price that you pay. Just saying because to me is not fair. It’s only 1.00 but that’s misleading and the girl was super rude. Other than that everything was fine.

Posted on: 2019-01-22
Depature: Norfolk, VA
Arrival: New York, NY
Name: Porchia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Majority of the time you can get a seat to yourself which is always a plus , however fit was a crack in the window somewhere so every now and then cold air will linger throughout the bus.

Posted on: 2019-01-19
Depature: New York, NY
Arrival: Norfolk, VA
Name: Porchia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-01-17
Depature: New York, NY
Arrival: Norfolk, VA
Name: Felix
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-01-17
Depature: New York, NY
Arrival: Norfolk, VA
Name: Ashley Mieses
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Roaches everywhere. In every seat. So disgusting and uncomfortable.

Posted on: 2019-01-11
Depature: New York, NY
Arrival: Norfolk, VA
Name: Azeez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

My suitcase was stolen, and I didn’t get any help in addressing the problem.” Nobody cared” , like it was a normal thing.

Posted on: 2019-01-10
Depature: Norfolk, VA
Arrival: New York, NY
Name: Deborah Sturridg
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Clean the buses after each journey.

Posted on: 2019-01-09
Depature: New York, NY
Arrival: Hampton, VA
Name: Liliam
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-01-06
Depature: New York, NY
Arrival: Norfolk, VA
Name: Marco
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-01-06
Depature: New York, NY
Arrival: Norfolk, VA
Name: Nelly Nunez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The driver was very nice, however the bus was very uncomfortable for a 7 hour trip.the seats are old and some taped together. The seat in front of mine was reclined all the way and the rider sitting in it was not able to push forward as his seat was broken. I had to keep my legs sideways the entire trip.

Posted on: 2019-01-03
Depature: New York, NY
Arrival: Norfolk, VA
Name: Niraj Shrestha
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-01-03
Depature: Norfolk, VA
Arrival: New York, NY
Name: Coretta
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-01-03
Depature: Norfolk, VA
Arrival: New York, NY
Name: Deborah Sturridg
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Clean the buses after each journey. Run on time.

Posted on: 2019-01-03
Depature: Newport News, VA
Arrival: New York, NY
Name: Taylor
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2019-01-03
Depature: Newport News, VA
Arrival: New York, NY
Name: Elsa Tamo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Even though the office people are a little rude. Bus driver was exceptionally efficient, professional and punctual.

Posted on: 2019-01-02
Depature: Norfolk, VA
Arrival: New York, NY
Name: Thelma
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

They need to inform passengers of any changes before their bus departure time

Posted on: 2019-01-02
Depature: New York, NY
Arrival: Norfolk, VA
Name: Thelma
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Good service and good drive

Posted on: 2019-01-02
Depature: Norfolk, VA
Arrival: New York, NY
Name: GEORGE L QUICK
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

ENFORCE ASSIGNED SEATING PROTOCOL PLEASE.

Posted on: 2018-12-31
Depature: New York, NY
Arrival: Norfolk, VA
Name: Jasmin
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-12-31
Depature: New York, NY
Arrival: Hampton, VA
Name: Taylor
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-12-30
Depature: Norfolk, VA
Arrival: New York, NY
Name: Yolanda
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-12-30
Depature: New York, NY
Arrival: Norfolk, VA
Name: GEORGE L QUICK
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

INSIST ON THE ASSIGNED SEATING. IT WILL CUT DOWN ON THE INEVITABLE MUSICAL CHAIRS. OTHERWISE , Y'ALL ON POINT.

Posted on: 2018-12-28
Depature: Norfolk, VA
Arrival: New York, NY
Name: Daniel Lee
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Restroom was very dirty. Did not even have a toilet seat. Looked like it was broken off.

Posted on: 2018-12-25
Depature: New York, NY
Arrival: Hampton, VA
Name: Rashard Banks
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Advertised Wifi but the was no wifi, and the phone charger port did not work

Posted on: 2018-12-25
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Toilet smelled

Posted on: 2018-12-25
Depature: Norfolk, VA
Arrival: New York, NY
Name: Lisa
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

It would be nice if you would give directions on how to find the station every trip I make you move the location and I have a hard time finding it with the directions.......

Posted on: 2018-12-25
Depature: New York, NY
Arrival: Norfolk, VA
Name: Elise
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Bathroom on bus was super smelly. Could smell it from middle of bus

Posted on: 2018-12-18
Depature: Norfolk, VA
Arrival: New York, NY
Name: Keila perez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

I am never a fan of this bus, always smells never on time

Posted on: 2018-12-17
Depature: New York, NY
Arrival: Hampton, VA
Name: Jennifer Garcia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-12-16
Depature: Hampton, VA
Arrival: New York, NY
Name: Aja peoples
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-12-12
Depature: New York, NY
Arrival: Norfolk, VA
Name: Frankie
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The driver was rude; didn’t make any public announcements at any stops. At the end of my trip, my luggage (1 small bag) was at the extreme opposite end at the bottom. I kindly asked him to open the oter side so I can take my bag; he wanted me to CRAWL into the small of which I refused since I’m a 6’2” person with a back problem. He then mumbled something, visibly upset then got it for me. Is this the best this company can do?

Posted on: 2018-12-12
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

i cant travel this way anymore

Posted on: 2018-12-12
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

good trip

Posted on: 2018-12-12
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

driver on phone whole trip

Posted on: 2018-12-12
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

never again

Posted on: 2018-12-12
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

sat next to natalie portman

Posted on: 2018-12-12
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

good stuff

Posted on: 2018-12-12
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

late bus

Posted on: 2018-12-12
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

dirty bus

Posted on: 2018-12-12
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

dirty bus

Posted on: 2018-12-12
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

driver dangerous

Posted on: 2018-12-12
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

best trip ever!

Posted on: 2018-12-12
Depature: Norfolk, VA
Arrival: New York, NY
Name: Steven Rapacki
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

smelled like urine

Posted on: 2018-12-03
Depature: Hampton, VA
Arrival: New York, NY
Name: Coleman Cummings
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-12-03
Depature: Norfolk, VA
Arrival: New York, NY
Name: Sheron jackson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Was on time

Posted on: 2018-12-02
Depature: New York, NY
Arrival: Norfolk, VA
Name: Tashley White
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-12-02
Depature: New York, NY
Arrival: Norfolk, VA
Name: Jasmine
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-11-30
Depature: Norfolk, VA
Arrival: New York, NY
Name: DARLENE CARABALL
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

I honestly like riding with gotobus. In the early morning. The rest room really needs to be clean. The last bus ride I took. The bathroom didn't have a light. But over all. The drivers are always nice. Plus they always do a head count in case some one is missing. So I will be riding again soon. Be well.

Posted on: 2018-11-30
Depature: Norfolk, VA
Arrival: New York, NY
Name: digna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-11-28
Depature: Hampton, VA
Arrival: New York, NY
Name: F.Harris
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The back section of the bus smelled so awful like urine! (Piss).

Posted on: 2018-11-27
Depature: New York, NY
Arrival: Hampton, VA
Name: Desmond Johnson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

None

Posted on: 2018-11-27
Depature: Norfolk, VA
Arrival: New York, NY
Name: Keyona Johnson-S
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The bus was supposed to leave at 11pm. The bus did not arrive until after midnight. The bus was freezing cold, they did not give it time to warm up. The driver appeared to be in a rush and was rude to the people boarding the bus and was even more rude while collecting tickets. The bus ride was comfortable. The bus did not have any amenities like the other buses I have been on. No Wifi or phone outlets. I was not satisfied. This bus was my last resort and I will stick to riding the Sprinter Bus.

Posted on: 2018-11-27
Depature: Norfolk, VA
Arrival: New York, NY
Name: Shaundalyn
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-11-27
Depature: Hampton, VA
Arrival: New York, NY
Name: tony jones
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Fight broke out on the bus. Wasn't safe. Brought a first time rider with me. Was upset.

Posted on: 2018-11-27
Depature: Norfolk, VA
Arrival: New York, NY
Name: Shannon
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-11-26
Depature: New York, NY
Arrival: Hampton, VA
Name: Mellanice McFarl
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Make sure there is someone to show people where to sit. People were taking other people’s seats and not willing to move.

Posted on: 2018-11-26
Depature: Norfolk, VA
Arrival: New York, NY
Name: Deborah Sturridg
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

clean the buses after each journey.

Posted on: 2018-11-26
Depature: Norfolk, VA
Arrival: New York, NY
Name: Deborah Sturridg
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Clean the buses after each journey.

Posted on: 2018-11-26
Depature: Norfolk, VA
Arrival: New York, NY
Name: Jay
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-11-24
Depature: New York, NY
Arrival: Hampton, VA
Name: Karen Ewing
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-11-22
Depature: New York, NY
Arrival: Norfolk, VA
Name: Shannon
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The service got better since that last ride I took

Posted on: 2018-11-22
Depature: New York, NY
Arrival: Norfolk, VA
Name: Shannon
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-11-22
Depature: New York, NY
Arrival: Norfolk, VA
Name: Darlene Caraball
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

It was a safe ride. The driver was very nice.He made sure everyone was on the bus safe after we made our first rest stop. I enjoyed the ride, plus the price is great. Especially on the Holidays, when flights & Amtrack goes up. I'm going to Florida soon. I'll be taking the China bus again. Thank you again. Happy Thanksgiving. Darlene ;)

Posted on: 2018-11-07
Depature: New York, NY
Arrival: Norfolk, VA
Name: Akia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-11-05
Depature: Norfolk, VA
Arrival: New York, NY
Name: Thelma cudjoe
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-11-01
Depature: Norfolk, VA
Arrival: New York, NY
Name: Akia1820
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-30
Depature: New York, NY
Arrival: Hampton, VA
Name: V. suarez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Better WiFi

Posted on: 2018-10-28
Depature: New York, NY
Arrival: Norfolk, VA
Name: Anthony
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Bus restroom was dirty with no light

Posted on: 2018-10-27
Depature: New York, NY
Arrival: Hampton, VA
Name: Lawrence
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

It would be Nice to see the seats better numbered and someone from the staff to be on board before the bus leaves to make sure everyone is in the correct seat. Some people’seem to refuse to sit in their assigned seats.

Posted on: 2018-10-26
Depature: Norfolk, VA
Arrival: New York, NY
Name: Deborah Sturridg
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Clean the buses after each journey.

Posted on: 2018-10-25
Depature: New York, NY
Arrival: Hampton, VA
Name: Dylan Allen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-23
Depature: Hampton, VA
Arrival: New York, NY
Name: Markell
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-19
Depature: New York, NY
Arrival: Hampton, VA
Name: Jennifer Garcia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-19
Depature: Hampton, VA
Arrival: New York, NY
Name: Jennifer Garcia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-19
Depature: New York, NY
Arrival: Hampton, VA
Name: Jennifer garcia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-19
Depature: New York, NY
Arrival: Hampton, VA
Name: Jennifer Garcia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-19
Depature: Hampton, VA
Arrival: New York, NY
Name: Jennifer garcia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Everything is great but I took a star off on the staff because They can be rude sometimes. But other than that I don’t have any complains

Posted on: 2018-10-15
Depature: Norfolk, VA
Arrival: New York, NY
Name: Shannon
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-15
Depature: Norfolk, VA
Arrival: New York, NY
Name: Muqaddam S Jones
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Everything was perfectly.I just forgot my jacket in the bus I don't know they have lost & found box because I'm back on March 10 2019 that was new ,if yes please keep in Norfolk address 5957 E Virginia Beach,Blvd Norfolk VA

Posted on: 2018-10-15
Depature: Norfolk, VA
Arrival: New York, NY
Name: Terrance Pierce
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The bus left an hour late which made me late for work an hour. The ride was ok though.

Posted on: 2018-10-14
Depature: Norfolk, VA
Arrival: New York, NY
Name: Cory
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-14
Depature: Norfolk, VA
Arrival: New York, NY
Name: Jasmine
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Great !

Posted on: 2018-10-10
Depature: Norfolk, VA
Arrival: New York, NY
Name: Deborah Sturridg
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

clean the buses after each journey.

Posted on: 2018-10-09
Depature: New York, NY
Arrival: Norfolk, VA
Name: Jasmine
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Great

Posted on: 2018-10-09
Depature: New York, NY
Arrival: Norfolk, VA
Name: Jasmine
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

So nice

Posted on: 2018-10-09
Depature: Norfolk, VA
Arrival: New York, NY
Name: Jasmine
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Amazing

Posted on: 2018-10-09
Depature: Norfolk, VA
Arrival: New York, NY
Name: Jasmine
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Got back safe !!

Posted on: 2018-10-09
Depature: New York, NY
Arrival: Norfolk, VA
Name: Jasmine
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Amazing

Posted on: 2018-10-09
Depature: New York, NY
Arrival: Norfolk, VA
Name: Jasmine Eastman
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Great

Posted on: 2018-10-09
Depature: Norfolk, VA
Arrival: New York, NY
Name: Jasmine
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Peaceful

Posted on: 2018-10-09
Depature: New York, NY
Arrival: Norfolk, VA
Name: Jasmine
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Great

Posted on: 2018-10-09
Depature: Norfolk, VA
Arrival: New York, NY
Name: Michael Bell
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-09
Depature: Norfolk, VA
Arrival: New York, NY
Name: Janeille Attzs
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The bus was punctual

Posted on: 2018-10-09
Depature: Norfolk, VA
Arrival: New York, NY
Name: Natasha
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-08
Depature: New York, NY
Arrival: Norfolk, VA
Name: Andy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-07
Depature: New York, NY
Arrival: Norfolk, VA
Name: Sarah
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-06
Depature: New York, NY
Arrival: Norfolk, VA
Name: Tasia Byam
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-06
Depature: Norfolk, VA
Arrival: New York, NY
Name: Sarah Gordon
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-06
Depature: New York, NY
Arrival: Norfolk, VA
Name: Deborah Sturridg
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Clean the buses after each journey.

Posted on: 2018-10-06
Depature: New York, NY
Arrival: Norfolk, VA
Name: Janeille Attzs
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The bus was over an hour late getting to our destination. It would have been nice if the bus driver had notified us so we could contact people waiting around to pick us up. I finally used Maps on my phone to figure out that I was getting to my destination late, since I couldn’t tell by the unfamiliar dark surroundings how close I was to my destination

Posted on: 2018-10-05
Depature: Norfolk, VA
Arrival: New York, NY
Name: Deborah Sturridg
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Clean the buses after each journey.

Posted on: 2018-10-03
Depature: Norfolk, VA
Arrival: New York, NY
Name: Felix Acosta Jr
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-03
Depature: Norfolk, VA
Arrival: New York, NY
Name: Anatasia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-10-02
Depature: Hampton, VA
Arrival: New York, NY
Name: Mellanice
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Bus was an hour late, we made several stops which was different than my last ride where we only made one. The bathroom smelled horrible. There wasn’t any toilet tissue. I would recommend and will ride again but bring my own tissue, pillow and blanket. The bus was very cold.

Posted on: 2018-09-29
Depature: New York, NY
Arrival: Norfolk, VA
Name: Ruby leah
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-09-29
Depature: New York, NY
Arrival: Hampton, VA
Name: Mellanice
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

This was my first time taking this bus service. When I arrived the signed were very unclear. Tons of people waiting around for buses inside and outside. I went online inside and was not told anything. I asked is this where I check in the man st the counter said ID please. I gave him my ID and confirmation email. Then I stood waiting for a few minutes before he told me that the lady next to him would give me my ticket back and seat. I asked do I pick my seat he said wil already picked it. It would have been nice to pick my seat or have been asked where I would like to sit. After receiving my printed ticket confirmation she said next. There was no explanation on where to go and wait for the bus, or where the line was. Very unorganized to say the least. Within 30 mins buses began to arrive and people were scrambling. I had to ask around for which bus they were going to do that I could follow them and get on the right bus. The driver opened the bottom of the bus so we can put our luggage and that was it. After getting online and getting on the bus i found my seat. The bus then took off within 5 mins of the departure time. We stopped once at a rest stop but was not told how long we had st the rest stop I had to ask people who have taken this bus before. They said it’s only 15 mins. Once we got back on the bus we were off. The bathroom didn’t have tissue. Luckily enough I had napkins in my pocket and was able to use them. The entire trip was interesting. I would recommend it for a quick trip and low budget. Certainly no ammerinotes beside phone chargers. I was told there were snacks and that was not the case on my bus.

Posted on: 2018-09-28
Depature: New York, NY
Arrival: Norfolk, VA
Name: Robbie owens
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Doing a whole lot better keep it up. Oh you should do a vip status should get front seat privileges been riding for 16 yrs

Posted on: 2018-09-27
Depature: Norfolk, VA
Arrival: New York, NY
Name: Vanessa
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-09-26
Depature: New York, NY
Arrival: Norfolk, VA
Name: Lisa alvarado
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Get your outlets fixed so people can charge their devices the ride is too long for everyone to not have working outlets The bus needs to be maintained you just raised the prices $10 per ticket

Posted on: 2018-09-25
Depature: Hampton, VA
Arrival: New York, NY
Name: Monique
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-09-25
Depature: Norfolk, VA
Arrival: New York, NY
Name: Deborah Sturridg
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Clean the buses after each journey. They are disgusting.

Posted on: 2018-09-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Felix Acosta
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-09-21
Depature: New York, NY
Arrival: Norfolk, VA
Name: Karina
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-09-20
Depature: New York, NY
Arrival: Hampton, VA
Name: LaShaun
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Driver was cool but the person at the NYC base was a real BITCH. The night before was an issue w the busses. Ppl did not get on the bus. The lady refused to help ppl kept telling them to call a number that no one was answering. Stuff like that make me want to deal w greyhound (better CS) and pay w a credit card at all times so I can always dispute and get my money back. Asians take your money and treat you like shit after. When paying asians always pay w a credit card

Posted on: 2018-09-17
Depature: New York, NY
Arrival: Norfolk, VA
Name: Deborah Sturridg
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Clean buses after each journey.

Posted on: 2018-09-17
Depature: Norfolk, VA
Arrival: New York, NY
Name: Deborah Sturridg
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Clean bus after each journey.

Posted on: 2018-09-17
Depature: Norfolk, VA
Arrival: New York, NY
Name: Deborah Sturridg
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Clean bus after each journey. Bus was really nasty.

Posted on: 2018-09-17
Depature: New York, NY
Arrival: Hampton, VA
Name: Kayla Thomas
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-09-13
Depature: Norfolk, VA
Arrival: New York, NY
Name: Alma Warner
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

The wash room was very untidy with an offensive odor. The wash room at the bus station and waiting area needed cleaning. Proper maintainence of these areas are important to passengers.

Posted on: 2018-09-10
Depature: New York, NY
Arrival: Norfolk, VA
Name: Thelma
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Someone got into an argument with the driver. The WiFi had password on it. The bus got to my destination on time .

Posted on: 2018-09-07
Depature: New York, NY
Arrival: Norfolk, VA
Name: Fred
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Hey can’t complain

Posted on: 2018-09-07
Depature: Norfolk, VA
Arrival: New York, NY
Name: Neelesh
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-09-04
Depature: Norfolk, VA
Arrival: New York, NY
Name: FELIX
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-09-04
Depature: Norfolk, VA
Arrival: New York, NY
Name: Soumen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-08-31
Depature: Norfolk, VA
Arrival: New York, NY
Name: Robbie
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

very punctual bus clean fast service

Posted on: 2018-08-31
Depature: New York, NY
Arrival: Norfolk, VA
Name: Robbie
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

they are doing better

Posted on: 2018-08-30
Depature: New York, NY
Arrival: Norfolk, VA
Name: Ifeoma
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

I highly recommend this bus I enjoyed my trip

Posted on: 2018-08-28
Depature: Norfolk, VA
Arrival: New York, NY
Name: Kevin Hu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-08-28
Depature: Norfolk, VA
Arrival: New York, NY
Name: Victoria
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Posted on: 2018-08-26
Depature: New York, NY
Arrival: Hampton, VA
Name: Shanay
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!

Outlets not working. Cold. Could have been cleaner

Posted on: 2018-08-26
Depature: New York, NY
Arrival: Norfolk, VA
Name: Janet Fowlin
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:

I recommend this bus!