Great Wall Rating & Reviews

1012 Reviews

Find and read all the latest Great Wall reviews from fellow bus travelers. These verified Great Wall reviews have been submitted from real customers who booked their Great Wall tickets on GotoBus.com. The customer reviews evaluate Great Wall service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

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    • Posted on: 2025-06-07
    • Depature: New York, NY
    • Arrival: Cleveland, OH
    • Name: Kareem
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    I recommend this bus!
    Need to update charger portal to new iPhone models as well. The current one is good but not the updated charger portal version.
    • Posted on: 2025-05-11
    • Depature: New York, NY
    • Arrival: Youngstown, OH
    • Name: Davita
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    I recommend this bus!
    Very good driver got us there on time
    • Posted on: 2025-04-28
    • Depature: New York, NY
    • Arrival: Youngstown, OH
    • Name: Jocelyn Alphonse
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    I recommend this bus!
    • Posted on: 2025-02-20
    • Depature: New York, NY
    • Arrival: Youngstown, OH
    • Name: Paul Bryan
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    I recommend this bus!
    My only problem is the bathroom on the bus smells really bad. Besides that everything else is great.
    • Posted on: 2025-02-13
    • Depature: New York, NY
    • Arrival: Cleveland, OH
    • Name: Destiny Zabala
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    I recommend this bus!
    Terrible. The bus was pulled over for 2 hrs and a half before I approached the bus driver and he said there was no bus heading to Cleveland. We had to turn around and head back to the city.
    • Posted on: 2025-01-19
    • Depature: New York, NY
    • Arrival: Youngstown, OH
    • Name: Merlin
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    I recommend this bus!
    Great service and for the price thank you
    • Posted on: 2025-01-15
    • Depature: Youngstown, OH
    • Arrival: New York, NY
    • Name: Aicha
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    I recommend this bus!
    Excellent driver, safe and always on time but we do need a 10 minute breaks going from Ohio to New York
    • Posted on: 2024-12-31
    • Depature: New York, NY
    • Arrival: Youngstown, OH
    • Name: Juliana Montanez
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    I recommend this bus!
    • Posted on: 2024-12-30
    • Depature: Youngstown, OH
    • Arrival: New York, NY
    • Name: Reana
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    I recommend this bus!
    Great Wall review summary
  • Total Number of Reviews1012
  • Overall Raiting3.9
  • Bus Cleanliness3.9
  • Punctuality4.1
  • Bus Service & Staff4.1
  • Bus Comfort3.7
  • Recommend Yes80.0%
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