- Posted on: 2017-08-27
- Depature: Philadelphia, PA
- Arrival: New York, NY
- Name: Ariana Hilario
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I recommend this bus!
The ride back from Philadelphia to NY was not the best. First of all, we paid for tickets for the bus departing at 11pm. We decided to be back at the bus depot by 10:30...when we arrived arrived a few minutes before 10:30, everyone was already boarded on the bus. We asked if this was the 11pm bus and then we were told it was leaving at 10:30. How can you change the time of the departure without alerting passengers beforehand? What if we would have came back at 10:45 instead of 10:30? We would have missed the bus. The bus was in shambles, the seats were worn out, there were no usb outlets above me, the other usb's did not work. my friend's panel did not work, she could get no air. The ride itself went ok, but then we were told the first stop was Brooklyn, and then Broadway. The bus went through Brooklyn, it's already passed midnight, everyone was half asleep. Next thing we know the bus is not moving, the bus driver is off the bus, it's dark in the bus. Someone said "Where are we?" no one had any idea where we were. A young lady stepped off the bus and then the bus driver gets on with a cigarette in his hands and yells "GET OFF" so of course everyone is like HOw do you just park and get off the bus without alerting us that we were at the departure stop? He was extremely rude.
- Posted on: 2017-07-07
- Depature: New York, NY
- Arrival: Philadelphia, PA
- Name: Ayon
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I recommend this bus!
Usually on time; if it is late, it can be hard to figure out when - the staff sometimes give vague or unhelpful answers. The busses are OK in terms of clean and comfort. Sometimes the charging ports fail, and the lights almost never work. Thankfully, the air-conditioning is usually OK - when it's not, it's pretty awful.
Overall, it's exactly what you pay for, and more. I like that I can buy a 5 PM ticket at like 3 PM of the same day, and the prices are fixed so it's not overpriced during holidays. Would definitely recommend to a friend with the warning that it is, after all, a cheaper service, so it might not be as comfortable as Amtrak or Greyhound. Keep your wits about you, and it should be fine.
- Posted on: 2016-07-07
- Depature: Baltimore, MD
- Arrival: New York, NY
- Name: Kurt
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I recommend this bus!
The bus company is a ripoff!they never showed up!&i stood out there for 2hrs,called them,they were very rude&then they gave me a false address2come2,try2get my$$$refunded they kept hanging the phone up on me,i had2pay4another bus2get2nyc from Baltimore,i will never travel with them again&will also tell ppl not2travel with this company,ever!&also try2call goto bus &there isn't any1 that i could speak2,jus kept getting automatic service. focus travel bus company are some ripoff, &goto bus is promoting it!!!!!!bad business
- Posted on: 2016-07-02
- Depature: New York, NY
- Arrival: Washington, DC
- Name: Frances Rivers
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I recommend this bus!
Was not informed of stops. Bus arrived to final destination 1 1/2 hours later than advertised. Depart: 5:30pm Fri, Jul 1, 2016 New York, NY 35 W 31 St, New York, NY 10001
Arrival: 9:30pm Fri, Jul 1, 2016 Washington, DC
2883 Reviews
