- Posted on: 2019-12-25
- Depature: Philadelphia, PA
- Arrival: New York, NY
- Name: A. Missouri Sher
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I recommend this bus!
I was particularly pleased with the the gentlemen ticket taker and bus driver, who was especially courteous and helpful, notwithstanding the long line of customers with which he had to deal. I was also quite pleased that the buse left promptly, and arrived a few minutes before its scheduled time, allowing me to keep all my appointments in Philadelphia and my return to New York and pickup at the bus station on return to New York, exactly as I had planned. The skill of a Bus Driver is always important to me. The driver conducted the bus exceptionally skillfully, allowing me to completely relax and enjoy a smooth drive to Philadelphia. Importantly, Everything in the bus worked, including the levers that manage the seat, so I could change my position easily. Thanks so much for a great trip to Philadelphia.
- Posted on: 2017-08-27
- Depature: Philadelphia, PA
- Arrival: New York, NY
- Name: Ariana Hilario
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I recommend this bus!
The ride back from Philadelphia to NY was not the best. First of all, we paid for tickets for the bus departing at 11pm. We decided to be back at the bus depot by 10:30...when we arrived arrived a few minutes before 10:30, everyone was already boarded on the bus. We asked if this was the 11pm bus and then we were told it was leaving at 10:30. How can you change the time of the departure without alerting passengers beforehand? What if we would have came back at 10:45 instead of 10:30? We would have missed the bus. The bus was in shambles, the seats were worn out, there were no usb outlets above me, the other usb's did not work. my friend's panel did not work, she could get no air. The ride itself went ok, but then we were told the first stop was Brooklyn, and then Broadway. The bus went through Brooklyn, it's already passed midnight, everyone was half asleep. Next thing we know the bus is not moving, the bus driver is off the bus, it's dark in the bus. Someone said "Where are we?" no one had any idea where we were. A young lady stepped off the bus and then the bus driver gets on with a cigarette in his hands and yells "GET OFF" so of course everyone is like HOw do you just park and get off the bus without alerting us that we were at the departure stop? He was extremely rude.
- Posted on: 2017-07-07
- Depature: New York, NY
- Arrival: Philadelphia, PA
- Name: Ayon
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I recommend this bus!
Usually on time; if it is late, it can be hard to figure out when - the staff sometimes give vague or unhelpful answers. The busses are OK in terms of clean and comfort. Sometimes the charging ports fail, and the lights almost never work. Thankfully, the air-conditioning is usually OK - when it's not, it's pretty awful.
Overall, it's exactly what you pay for, and more. I like that I can buy a 5 PM ticket at like 3 PM of the same day, and the prices are fixed so it's not overpriced during holidays. Would definitely recommend to a friend with the warning that it is, after all, a cheaper service, so it might not be as comfortable as Amtrak or Greyhound. Keep your wits about you, and it should be fine.
