Capital Bus Inc Rating & Reviews

114 Reviews

Find and read all the latest Capital Bus Inc reviews from fellow bus travelers. These verified Capital Bus Inc reviews have been submitted from real customers who booked their Capital Bus Inc tickets on GotoBus.com. The customer reviews evaluate Capital Bus Inc service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

Useful Links

  • Learn more about Capital Bus Inc
  • View Capital Bus Inc Bus Routes
  • View Capital Bus Inc Bus Stations
  • View Capital Bus Inc promotions
  • View Capital Bus Inc terms & conditions
    • Posted on: 2026-01-24
    • Depature: New York, NY
    • Arrival: Schenectady, NY
    • Name: Victor
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    • Posted on: 2026-01-17
    • Depature: Schenectady, NY
    • Arrival: New York, NY
    • Name: Victor
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    • Posted on: 2026-01-17
    • Depature: Schenectady, NY
    • Arrival: New York, NY
    • Name: Victor
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    • Posted on: 2026-01-17
    • Depature: Schenectady, NY
    • Arrival: New York, NY
    • Name: Victor
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    • Posted on: 2026-01-17
    • Depature: Schenectady, NY
    • Arrival: New York, NY
    • Name: Victor
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    • Posted on: 2024-03-24
    • Depature: New York, NY
    • Arrival: Schenectady, NY
    • Name: Damyanti Robert
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    Good service and on time.
    • Posted on: 2024-01-22
    • Depature: New York, NY
    • Arrival: Albany, NY
    • Name: Laura
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    Ride to NYC was fine, ride back to Albany was pretty bad. Someone smoked in the bathroom, filling the bus with smoke. Even double masking didn't help. The bus shook so much that I got motion sick and got a bad headache. Otherwise, it was affordable, got me where I needed to go, arrived at the destination early, was quiet, and other than the pervasive smell of smoke, was clean. Pick up and drop off locations were convenient.
    • Posted on: 2024-01-16
    • Depature: Schenectady, NY
    • Arrival: New York, NY
    • Name: SABRINA HANKINS
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    • Posted on: 2023-12-23
    • Depature: New York, NY
    • Arrival: Albany, NY
    • Name: Chankyu
    • Star ratings:
    • Bus Cleanliness:
    • Punctuality:
    • Service & Staff:
    • Comfort:
    I recommend this bus!
    Good driver & cheap price
      Capital Bus Inc review summary
    • Total Number of Reviews114
    • Overall Raiting3.9
    • Bus Cleanliness3.7
    • Punctuality4.1
    • Bus Service & Staff4.0
    • Bus Comfort3.6
    • Recommend Yes72.2%
      • GotoBus.com is an independent online bus ticketing company that is not involved in any bus operations