The bus was clean, made regular rest stops. I have no complaints. Thank You.

The bus was 30 min. late but that's fine. The bus was clean but bathroom could be smelled throughout the bus and a little too much AC for me. Other than this the price was right and there were no problems. Thank You

I AM VERY PLEASED AN WE ARRIVED AN HALF HOUR EARLY

Wonderful and comfortable experience. Recommended definitely if traveling alone. Very respectful of space and providing leisure. Went to NY from AL with my boyfriend on a last minute trip and found these cheap and affordable tickets. Definitely recommend for everyone safe, travels and a site seeing trip!

I wish the first few stops went to a better place where I could of gotten real food or the fact if the break was more than 10 minutes. I didn't get no good until 3:45 am. I wasn't feeling good after that. Other than that it was a great experience. I will take the bus again but will be better prepared next time

Easy to purchase online. Travel time respected. Good driver who drive carefully. I have a good experience for everything. I give you 5 stars for cleanliness, punctuality, driver and staff and bus comfort and amenties. I will not hesitate to refer you to my family members and friends. I was very happy using your services and will use them in the future too.

The timing of bus arrival & departure has to get better. I’m disabled & me standing outside for long periods of time is not good

Someone smoked weed on the bus. The driver didn’t say anything. I’ve never experienced this before. Not everyone likes being around smoke.

Punctual needs to get better with time. & letting their riders know when their gonna be late

Unable to communicate effectively with staff. I lost money in attempt to reschedule travel date. This company is cheap but be prepared to have no changes in travel arrangement. I waited one hour on phone just to speak with customer service and it still was done incorrectly.

Bathroom on bus smelled

Gotobus service is affordable, prompt and a great traveling alternative. Staff in Atlanta were courteous and professional.

Drivers friendly

All I have 2 say is that the ride was people friendly the bus driver was polite & drove responsibly made his stops was very kind he made our ride that much better 2 thumbs up 5 stars..

We paid 80$ per tic 160$ total and Cash price was 30$ , We feel that the price should be 30$ on line as well as the bus pick up station.

The trip was okay. I would like to have assigned seats because when my son (5 years old) and I got on the bus we were almost not able to sit together but someone moved which allowed us to sit together. Be aware that there is a transfer to a van when going from Atlanta to Tuscaloosa but the van was nice and not crowded. The stations could be cleaner and the staff needs to work on customer service skills. The station restroom was not clean in Atlanta and was out of tissue. When the lady at the window was told this information she proceeded to say that it will be cleaned and did not offer to at least get some tissue for the restroom.

Had a great travel, however my driver missed my stop to Baltimore MD. I ended up in New York where I took a different bus back home.

I missed the bus, had to pay to take another bus to georgia/. a big loss

All drivers smoked while driving. Last driver kept turning I'm heat so he could open window -

Your price change was from 80 one week to 130 one way. If you are going to charge the same price then go do online and in office, your office people are not professional.. Your office staff is not professional .There need to be clear English Speaking People..

No toilet paper from the start however we stop often

Everything was lovely.I love this bus. I wouldn't travel no other way.Keep up the good work.I am a satisfied customer.

I was thinking this was goto bus and it wasn't it was a regular chinese bus...I'm discussed. ....

I love yall bus thank you

Based on price,this is a good value with few stops l.

Temperatures on the bus was very discomforting. Bus needs to be on a cool temperature to help keep down on germs. The feet area was very hot

clean vehicle, fast service, friendly people

No light in the bathroom and door lock broken..but other than that great ride friendly sevice

very comfortable ride, at a great cost and timely.

nice