Washington Deluxe

I had an illness in my family and needed to postpone my departure. I contacted GoTo and they weren’t able to assist me and I contacted WAshington Deluxe and they directed me to GoTo. Nether company was able to assist and I had to buy a whole new ticket only to leave a few hours later.

best combination of price and quality

WiFi did not work. Bus driver from DC to outside Baltimore and again from NYC to DC was at times not as cautious as I am comfortable with. He was slow to break in a few instances which forced the need for abrupt breaking.

Just one thing, pls remind the passenger to be considerate, my trip is almost perfect and i dreamed of sleeping in the bus but the woman sit beside me from 1pm to almost 3pm she’s talking on the phone i dont know if she noticed me of moving around my chair putting somthing on my head, she’s totally inconsiderate. Maybe if you will mention before the bus leave about talking on the phone maybe that will Help. Thank you and more power.

A bunch of points not agreeable. The location to Washington was dirty, cold and without INternet connection And after reaching NEw York we were hoping off at CHina town in a place unknown and full of taxi drivers. Being early in the Morning it has not been greatefull.

The first operator we had was not as friendly as previous but the 2nd operator Hamilton was very good.

Excellent! Driver (Mike) provided us with an excellent and smooth drive from NYC to DC. On time, clean bus all for a great price. THANK YOU!

The driver Mike was excellent. Very professional, helpful and polite. We were also very happy with the cleanliness of the bus and the smoothness of the ride. Based on our trip today we would be happy to use Washington Deluxe again and recommend you to our friends.