- Posted on: 2019-01-09
- Depature: San Ysidro, CA
- Arrival: Madera, CA
- Name: Jim
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I recommend this bus!
This was my first time riding Tufesa and seating is assigned. If you buy your ticket at gotobus.com like I did, print out your confirmation email, arrive early, and show it to the receptionist. She will log in and assign you a seat number for your trip.
I appreciated that the bus was new, modern, and extremely clean. The seats were cloth and reclined. There were 2 electrical plugs and 2 USB plugs in the middle of the seats in front of me, near the floor, which I used to keep my phone charged throughout the 10 hour ride (a 6 foot cord helped!). There were television screens spaced throughout the bus, and movies (in Eng and Span) played nonstop for entertainment. The window screen was easy to move and adjust, and it was graffitti-free.
Before leaving San Diego, the driver did a passenger count, asked our destination, and wrote it in his notepad. Speaking basic Spanish helped, but not mandatory. Thankfully, we did not have a Border Patrol inspection in Oceanside, so it was either my lucky day, or this was due to the govt shutdown. As usual, there was LA traffic (even on Thursday), and people were getting off at every stop, so the bus was almost 2 hours behind schedule by the time it reached Madera (J**k in the Box parking lot). Traffic and people happen, so punctuality = 4 stars.
Tufesa is not G***hound, but the ride and customer service was 100X better. You need to know that the bus stops were at small businesses, gas stations, or parking lots, so there were not always terminals, vending machines, waiting areas, or bathrooms at every stop. Keep this in mind for whoever is going to go and pick you up. Ask the driver for an ETA, if you're behind schedule, to plan accordingly. Also, use the restroom at the bus stops that have an "office" and facilities, like Huntington Park, or you will have to go on the bus.
Overall, this ride was quiet, comfortable, and enjoyable. The stops are literally meant for a quick drop off and go. The drivers were courteous and hardworking (he even pumped gas in Madera). I highly recommend Tufesa going to and from the Central Valley.
- Posted on: 2018-12-13
- Depature: Los Angeles, CA
- Arrival: Las Vegas, NV
- Name: Robert
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I recommend this bus!
Nice that they had wi-fi, even if it was pretty spotty (at least to stream video). The seats weren't the most comfortable. It would've been nice to be able to adjust the volume of the TV they had by your seat since i wasn't interested in watching them but still had to hear them.
That said, this was a a very fine bus and trip. They took off maybe 20 minutes later than scheduled, which wasn't too bad. Had one 15 minute stop (supposed to be 10) halfway that maybe wasn't completely necessary, but i took advantage of it.
Some people were talking as if everyone wanted to hear their conversation, but they at least didn't keep it up the whole trip. The driver was perfectly good and did his job well. Didn't use the restroom, so don't know about the cleanliness or anything there, but they did air it out a bit during the break and that smelled.
Not a lot of people on the bus, so at least i had space all around.
All in all, for what you're paying, it does the job, and i'm thankful for that!
- Posted on: 2018-07-13
- Depature: Las Vegas, NV
- Arrival: Huntington Park, CA
- Name: Cynthia Fuller
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I recommend this bus!
Bus driver was friendly, ride was some what comfortable. Nothing to do with bus driver, but a woman passenger being a diva who was complaining a lot, having no concideration for the other passengers about the a/c being to cold for her. Being loud and rude to the bus driver sitting not far from him, getting on peoples nerve. She called many people on her cell complaining and even called the main office reporting the bus driver. She was way out of line and lied a lot on the bus driver during her conversations. There was no peace until she fell asleep, but as soon as she woke she begzn to bitch again about something else. But I must say, I was very impressed on how he handled him self, he did not become rude or disrespectful, he even helped her with her luggage into the station when she arrived at he stop. I felt really bad for him and I hope he doesn't get in trouble because of this woman.
- Posted on: 2018-01-17
- Depature: Las Vegas, NV
- Arrival: Los Angeles, CA
- Name: Isaura
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I recommend this bus!
En la oficina, Jackyuna de las empleadas en la oficina de Los Ángeles, tenía una actitud poco amable, nada de amigable, no le da al cliente la bienvenida ni le da motivos para regresar a la. Yo le hice algunas preguntas sobre viajes y horarios, pero ella (Jacky) tenía actitud altanera al responder, yo le pedí que por favor fuera más cortés con los clientes pero ella no cambio actitud. Insistí pidiéndole que el cliente esta en Tufesa para viajar y ella como empleada, esta para ayudar y hacer sentir al viajero BIENVENIDO y que REGRESE A VIAJAR CON TUFESA. Y le dije que ella no lo estaba haciendo, pero ella no se preocupó y cuando le pedí su nombre para hablar con su supervisora, ella me dijo: JACKY, ES NI NOMBRE!!!, SIN MEJORAR SU ACTITUD... Sólo es mi humilde comentario, yo no tenía ningún interés de discutir o pelear, YO SÓLO QUERÍA VIAJAR Y ESTAVA MUY CONTENTA POR QUE YO IBA PARA LAS VEGAS!!!
- Posted on: 2017-12-28
- Depature: Las Vegas, NV
- Arrival: Los Angeles, CA
- Name: Brittany Rowe
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5263 Reviews
