Find and read all the latest Tufesa reviews from fellow bus travelers. These verified Tufesa reviews have been submitted from real customers who booked their Tufesa tickets on GotoBus.com. The customer reviews evaluate Tufesa service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort.
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Top of the line. Compassionate. Overall very affordable down to earth with love.
Posted on: 2026-07-09
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Huizhen Zeng
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I recommend this bus!
Posted on: 2026-07-09
Depature: Los Angeles, CA
Arrival: Phoenix, AZ
Name: Huizhen Zeng
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I recommend this bus!
Posted on: 2026-07-04
Depature: Phoenix, AZ
Arrival: Tucson, AZ
Name: Candice
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I recommend this bus!
The volume of the entertainment was way too loud and in my opinion unless there are headphones offered the movies should not be shown after 10pm.
Posted on: 2026-06-21
Depature: San Fernando, CA
Arrival: Gilroy, CA
Name: Priya
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I recommend this bus!
The buses don’t have a scheduled time—they either arrive too early and do not wait for the passenger and depart earlier than their scheduled time; or they arrive too late and make the passenger keep calling customer service back-and-forth to check on the arrival and have the passenger sit for hours just to board their bus.
Speaking of customer service—whenever I contacted them, no one speaks English only Spanish speakers. I had to ask one of my friends to get on the call with me for the translation or else I would’ve been unable to communicate.
This review is based on my recent experience with Tufesa—the bus left early than the scheduled time, and then I had to come back to board another one after speaking with someone on customer service (thanks to my frequent for the translation) and that I had to wait another 2 hours to board it. Tufesa’s customer service is very unprofessional, and I wouldn’t recommend it to anyone.
Posted on: 2026-06-08
Depature: Ontario, CA
Arrival: Las Vegas, NV
Name: Susana Ramirez
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I recommend this bus!
Staff was friendly, Vegas depot was very clean and the bus itself was very clean. Both drivers were pleasant. I had a good experience
Posted on: 2026-05-15
Depature: Phoenix, AZ
Arrival: Los Angeles, CA
Name: Nelson G Pacheco
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I recommend this bus!
Tufesa review summary
Total Number of Reviews6331
Overall Raiting4.4
Bus Cleanliness4.5
Punctuality4.3
Bus Service & Staff4.5
Bus Comfort4.4
Recommend Yes90.6%
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