Top of the line. Compassionate. Overall very affordable down to earth with love.

The volume of the entertainment was way too loud and in my opinion unless there are headphones offered the movies should not be shown after 10pm.

The buses don’t have a scheduled time—they either arrive too early and do not wait for the passenger and depart earlier than their scheduled time; or they arrive too late and make the passenger keep calling customer service back-and-forth to check on the arrival and have the passenger sit for hours just to board their bus. Speaking of customer service—whenever I contacted them, no one speaks English only Spanish speakers. I had to ask one of my friends to get on the call with me for the translation or else I would’ve been unable to communicate. This review is based on my recent experience with Tufesa—the bus left early than the scheduled time, and then I had to come back to board another one after speaking with someone on customer service (thanks to my frequent for the translation) and that I had to wait another 2 hours to board it. Tufesa’s customer service is very unprofessional, and I wouldn’t recommend it to anyone.

Staff was friendly, Vegas depot was very clean and the bus itself was very clean. Both drivers were pleasant. I had a good experience

No soap or toilet paper in the bathroom. Also no wifi. Bus has lots of leg room and outlets to charge electronics. Bus was clean and comfortable

Bus was clean and had a lot of leg room. It had electric outlets to charge electronics. The bus was over an hour late for pickup. It was suppose to leave Phoenix at 6:10am but did not arrive till about 7:30am. Also, while the bathroom was clean, there was no hand soap in the dispenser or paper towels in the holder. Overall, still more comfortable than portable than driving