Find and read all the latest Lux Vegas Bus reviews from fellow bus travelers. These verified Lux Vegas Bus reviews have been submitted from real customers who booked their Lux Vegas Bus tickets on GotoBus.com. The customer reviews evaluate Lux Vegas Bus service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort.
We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!
Hi,
The bus was more than an hour late, it can happens, I admit it. But I was outside the Excalibur Hotel in Vegas with q couple of Chinese people and 3 French tourists, and impossible to reach you on the phone !! We were so anxious because we all thought that the bus was gone without us. We were decided to rent a car all together to go to LA, because I work tomorrow. And suddenly, ONE hour later, the bus came in !! No one sent us a mail or a text to day that the bus was late. And we could not reach anyone. I have to do this trip again next Sunday, I will appreciate that you will apply a discount on this next trip because this one is very stressful...
have a very good day, Patricia Gaillot
Posted on: 2017-06-14
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Mariah denson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-06-13
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Isabella
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Bus was very small and with food rests on the seats. no facilities such as wifi, bathroom or charging provided, which u find with otherr operators.driver was friendly though not speaking fluently English. Seats comfy, temperature ok and arrived on time. Not sure u got value for price.
Posted on: 2017-06-12
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Hasaan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Bus was hot and seating was uncomfortable and on the way back the bus driver was about to forget to let me off at my stop because he was rushing
Posted on: 2017-06-12
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Dennis Law
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Was slow getting there, but just lots of traffic. Would not have gone if I knew it was so much traffic though.
Posted on: 2017-06-09
Depature: Las Vegas, NV
Arrival: El Monte, CA
Name: Tracy Lambert
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus schedule claimed we would arrive in Vegas at 5:45 pm but we didn't get there until 8:30 pm. We had to stop for over a half hour to change drivers, and there were too many rest stops.At least there were fewer stops on the way back but we were still a half hour late.
On the return trip the bus hardly had any air conditioning and we were all sweating profusely. Also, neither bus going or coming, had the passenger lights working, so once it got dark outside I could no longer read. And when it was time to leave, people had to use the light from their cell phones to gather their things.
Posted on: 2017-06-06
Depature: Las Vegas, NV
Arrival: El Monte, CA
Name: Tiana Vargas
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I've already written a detailed email. Basically, your main office staff is rude. Why have a schedule if you're not going to stick to it. Don't say people must be 15 min early or you'll loose your seat, if you're gonna wait almost 30 min at Excalibur. Oh and a suggestion maybe do a head count at every "break" so that you don't almost leave a lady and her baby behind, or an older woman. One more thing, when people call with questions or complaints I really think you're better off explaining the situation rather than telling them to just wait.
Posted on: 2017-06-01
Depature: Fontana, CA
Arrival: Las Vegas, NV
Name: Eric Carrillo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Way better with new management.
Posted on: 2017-05-31
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Bryan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-30
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Casandra
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-30
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Tara
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
We hang no air conditioning and we had kids smh never again
Posted on: 2017-05-29
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Kaylin hickson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus was clean, drivers where kind of rude and the bus ride took way longer than expected, probably cause of the holidays.
Posted on: 2017-05-27
Depature: Las Vegas, NV
Arrival: El Monte, CA
Name: Adrian Martinez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I was very unhappy with the bus because the bus was two hours late to pick us up and we didn't end up leaving our location until 9:30 when we were scheduled at 7:00. Do to this I had to change my whole plans around this schedule which was an inconvenience for me. I arrived at my destination fairly late. Didn't enjoy the fact that I had to change my whole schedule because the bus was running late and didn't even get an explanation as to why
Posted on: 2017-05-22
Depature: El Monte, CA
Arrival: Las Vegas, NV
Name: Angeline
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Convenient pick up area but I rather have regular size bus not shuttle
Posted on: 2017-05-19
Depature: Huntington Park, CA
Arrival: Las Vegas, NV
Name: Eva
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-19
Depature: Las Vegas, NV
Arrival: Fontana, CA
Name: Eric Carrillo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Way better than it used to be.
Posted on: 2017-05-16
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Jessie Hammock
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
My experience was great. The bus was on time, clean and quiet.
When I booked my reservation, I would have wanted an instant reply that my reservation had been received.. as a result of not having an instant reply, I booked another reservation with another company, "Futura", and therefore had two tickets to the same location, a waste of money and time. I like Gotobus and hope that problem can be rectified. I now need a return ticket to Los Angeles from Las Vegas.
Posted on: 2017-05-16
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Jamie
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2017-05-15
Depature: Las Vegas, NV
Arrival: Fontana, CA
Name: JOSIE GIRONPAGAR
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
HIGHLY RECOMMENDABLE.
Posted on: 2017-05-15
Depature: Las Vegas, NV
Arrival: Fontana, CA
Name: ESTHER ALEXANDER
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I did not receive an email for the first leg of the ticket Las Vegas to Fontana for the 2:00 Saturday May 13, 2017 bus. Instead the passenger, Derrick Law, purchased a ticket from Tufesa on the 10:00 pm bus that departed Vegas and dropped off on Cooley Drive in Colton, CA. Please advise regarding refund. Thank you very much.
Posted on: 2017-05-14
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Martha Maderigal
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I was not allowed on my scheduled bus (time 2:30) because the driver did not have an updated list because he stated that it was printed the day before and stated that it was my fault because I bought my ticket at 9:00pm. I waited for 4 hours for the next bus to be available and when I called they stated that they can "squeeze" me in.
Posted on: 2017-05-01
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Joseph
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Nowhere to put suitcase but in the next seat no baggage area
Posted on: 2017-04-30
Depature: Las Vegas, NV
Arrival: El Monte, CA
Name: LilyGrace
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
For the stop over the Asian driver should check first the list b4 he take off.But everything run smoothly & on time Thank you
Posted on: 2017-04-30
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Bob
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Overall experience was pretty good for the price. I believe arrival was a little behind schedule, but not too bad, within reason.
Posted on: 2017-04-26
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Marivic Canilao
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
It was a very bumpy ride all the way. Bus drivers did not drop passengers at the appropriate bus stops. Not familiar with the routes and just dropped off on the Las Vegas strip which was not safe. Very poor communication. At the rest stop asked the front passenger if everybody was back on the bus instead of him keeping count himself.
Posted on: 2016-08-02
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Maria
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-08-01
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Maria
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-07-11
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: elizabeth dimaca
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-07-03
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Chad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-19
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Josue
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-17
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Josue
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-05-16
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Filomena Lattimo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I was an hour late and due to the fact that someone took the wrong luggage and we had go back get the luggage an then take them back to their drop off point
Posted on: 2016-05-16
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Chad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great driver fast and friendly...
Posted on: 2016-05-14
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Gr
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Bus smelled like garlic, fish and onion. I couldn't breath the whole trip. The bus needed to be wiped for germs, there were only 5 people on the bus but smell carried over from previous passengers. The bus is comfortable, driver was great. Excellent service, I use this company many times, but my last trip was breath taking.
Posted on: 2016-05-10
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Conchita G Dimaa
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Trip was better than the bus on 05/06/2016.Driver pleasant and cheerful.,helpful and on time.thank you.
Posted on: 2016-05-09
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Smitha S Prabhu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The a/c was not working the bus when returning from Las vegas to LA
Posted on: 2016-05-09
Depature: Las Vegas, NV
Arrival: Monterey Park, CA
Name: Elisabeth
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Nearly new bus, clean, good driver
Posted on: 2016-05-08
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Marlon Rivera
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great service. Had no problems.I Would recommend it to anyone.
Posted on: 2016-05-07
Depature: Las Vegas, NV
Arrival: Monterey Park, CA
Name: Hideki Okusu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Although the value of service provided was excellent. I was a little unhappy with the very uncomfortable ride. I took a smaller mid-size bus caravan. It may have been the location where I was sitting (rear seats possibly above wheel well) but I was literally tossed around 1-2 inches from my seat due to the horrible suspension. I suggest sitting elsewhere or taking the comfort of a larger bus. Otherwise, I do recommend this company.
Posted on: 2016-05-06
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: maria lopez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
My mom takes has taken this bus several times and I once. Other than always a bit confusing as to pick up time, great service. Only advice (wear a light sweater or take a small blanket) bus is always very cold.
Posted on: 2016-05-03
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Aimee
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-30
Depature: Monterey Park, CA
Arrival: Las Vegas, NV
Name: RayAnthony Rente
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I ride this bus often and I am always satisfied. The seats are always comfortable, and the bus is always clean.
Posted on: 2016-04-28
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Luis piega
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-25
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Emily
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Unorganized
Posted on: 2016-04-24
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Bojana Stokic
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-24
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Bojana Stokic
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-24
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Bojana Stokic
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-24
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Bojana Stokic
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-24
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Bojana Stokic
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-24
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Bojana Stokic
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-24
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Bojana Stokic
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-23
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Paul Ortega
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-19
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Gee-Ann Bautista
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The shuttle service and the whole trip was awesome.highly recommended 2 thumbs up!:)
Posted on: 2016-04-19
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Rose
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-18
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Mel
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I bought tickets for my parents to go from LA to LV. They said it was very convenient and liked the experience of taking the bus instead of driving. They said they would take New Sun bus again.
Posted on: 2016-04-18
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Jin
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Nice smooth ride with inexpensive price
Posted on: 2016-04-15
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Rose freeman
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great service
Posted on: 2016-04-14
Depature: Monterey Park, CA
Arrival: Las Vegas, NV
Name: Michelle Dorsey
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-13
Depature: Monterey Park, CA
Arrival: Las Vegas, NV
Name: Mayra
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-11
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: tony staton
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Only gripe was you couldnt eat on the bus from rest stop! I almost choked on My food trying to scarf my food down fast when the driver who was cool but spoke very little english told me I cant board with the food last minute; when it was time to pull off! Lol! Really!!?? Lastly & once again despite the Luxury bus coach this time around , the bus still lacked outlets to charge Our phones... C'mon people this is a 2016 necessity, especially when its partially advertised... Ok?!! Get with it people...
Posted on: 2016-04-11
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Chad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus was filled to max!
Posted on: 2016-04-08
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Atbailey84@gmail
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-04-04
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: CESAR CUESTA
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Thanks for the service.
Posted on: 2016-03-29
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Ronald T
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
great service at a very reasonable price, the operator should have the authority to throw unruly passengers off the bus, their was an old man who kept putting his hands on another passenger and I had to confront him in Barstow
Posted on: 2016-03-29
Depature: Las Vegas, NV
Arrival: Monterey Park, CA
Name: Jocelyn Watson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Bus arrived on time. Driver answered all my question in professional way.
Posted on: 2016-03-29
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Ronald T
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
great service at a very reasonable price
Posted on: 2016-03-16
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: John Miller
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The driver was the worst ever, exceeding the speed limit while talking on the cell phone, cutting in and out of traffic. Then he demanded a tip, this driver should not be driving anyone anywhere, I will never use gotobus again, and will not refer this company to anyone.
Posted on: 2016-03-14
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Diane Gajavada
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-03-14
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Sandra
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-03-12
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Jose Yusi
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
One of my best LA-Vegas trips.
Posted on: 2016-03-03
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Simon lau
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Is it a fix tips $2 Ito driver from now on ? Why driver put a paper in the car and collected money in the rest area. I will only tip with his driving and service. If you need to increase your fare , i am ok with it But not a fixed tips to post in the car.( only a paper printed out, I doublt its from the driver not from the company, please check )
Posted on: 2016-02-27
Depature: Monterey Park, CA
Arrival: Las Vegas, NV
Name: Cynthia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-02-24
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: sonny pajulas
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The company super exceed customer service satisfaction.
Posted on: 2016-02-16
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Tamel Jenkins
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The driver was very mean and driving like a mad man. He was driving like he eas drunk. Plus the bus don't have a restroom on it. I would never take this bus again.
Posted on: 2016-02-16
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Albert
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Didn't like the fact the drive said the word "tip" multiple times as i walked off the bus instead of "good bye"
Posted on: 2016-02-09
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Rolando Santos
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus arrived on time at the pick up point.
Posted on: 2016-02-03
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: mary rose campos
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I was surprised at the service and promptness of the bus trip to los angeles by new sun int'l. I would ride it again if given the chance.
Posted on: 2016-01-31
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Sean estayo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I didn't know you charge $5 for extra baggage. When my grandma came from LA riding the same bus they had 4 and wasn't charged extra at all. Then, at the stop over driver asked for another $2. I don't remember reading in your terms and Conditions regarding that.
Posted on: 2016-01-26
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Ronald webb
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Driver was excellent prompt safe and courtesy.
Posted on: 2016-01-24
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: mario
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-18
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Chad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great
Posted on: 2016-01-18
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Chad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Thanks
Posted on: 2016-01-14
Depature: Las Vegas, NV
Arrival: Monterey Park, CA
Name: Matt mier
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2016-01-09
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: yvette tobias
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-12-13
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Ty Beaulieu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
AMAZING!!!! I will always travel on gotobus
Posted on: 2015-12-10
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Sonny
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
very professional.
Posted on: 2015-12-10
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Richard May
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very kind driver.
Posted on: 2015-12-07
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Isaac
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-12-07
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Aaron Ramirez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-12-07
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: kimberly
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very fast and punctual.
Posted on: 2015-12-05
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Isaac
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-12-04
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Darlene Blackbur
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I may have lost my license on the bus.
It needs to be mailed to
3025 Anchor Chain Dr.
Las Vegas, NV 89128
Posted on: 2015-12-02
Depature: Las Vegas, NV
Arrival: Monterey Park, CA
Name: DONGLIN Yang
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Theres no restroom、no trash、no powerset、no....；how come can it be comfort...？
Posted on: 2015-12-01
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Andres
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I made a trip from Las Vegas to Los Angeles, the service was awful, we were supposed to arrive at 4pm to LA but we got there at 8 pm, the bus made 2 stops on the highway and the made another 4 before get to the LA Down Town. One of this stops was on a parking of a sams the driver made everyone to get down of the bus and we had to wait for another bus to pick us up.
Posted on: 2015-12-01
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Derrick Pamilton
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-11-30
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Isaac
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-11-30
Depature: Las Vegas, NV
Arrival: Burbank, CA
Name: Daleelah
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Bus was over booked. Left an hour behind. Horrible traffic on top of leaving behind. I was supposed to get in at 7:30pm. I got in at 12:00am. I've rode several times before on other lines. Clean bus but not big
Posted on: 2015-11-30
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Jocelyn
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
They made us get off the bus last minute to change to another bus after Rosemead. No body let us know in advance. We had to wait in the cold for a transfer bus. Ridiculous save your money and spend it on something reliable
Posted on: 2015-11-29
Depature: Las Vegas, NV
Arrival: Monterey Park, CA
Name: Yrasema vielma
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Drivers should speak english.
Posted on: 2015-11-29
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: harvey
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Horrible customer service and never on time
Posted on: 2015-11-29
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Stephanie
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
They wanted me off the bus they drove me on 2 buses and made me get off that was soo rude I'm calling corporate😖
Posted on: 2015-11-28
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Isaac
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-11-27
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Mitsuo Takasue
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very convenient way to go Vegas.
I will use it again.
Posted on: 2015-11-24
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Nisara Chotiphan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-11-24
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Roberto Wohlmuth
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The trip was very good but at the end the driver dropped off me and an old man very far from we asked in the purchase options and said a smaller shuttle would take us for free to downtown and the bus never show up. I'm a visitor so I don't think it's a good thing to do to people who aren't from the city
Posted on: 2015-11-24
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Mitsuo Takasue
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very easy way to go Vegas.
Posted on: 2015-11-23
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Sonny Lu-Pajulas
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I will forever be a loyal customer.
Posted on: 2015-11-21
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Cynthia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I have always traveled with New Sun and it is comfortable. The seats could have more cushion but besides that it is quiet and dark which helps you sleep on the way.
Posted on: 2015-11-21
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: jenny
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Wait too long for transition to final destination. Scheduled arrival was for 3:30 PM, we arrived at 5:30.
Posted on: 2015-11-19
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Isaac
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
It was super fast and honestly my now favorite bus to take back and forth from Los Angeles to Las Vegas
Posted on: 2015-11-19
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Ted
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-11-17
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Deborah
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I had a wonderful experience and I look forward to booking with New Sun Intl again very soon.
Posted on: 2015-11-16
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: James Ota
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-11-16
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: nisara Chotiphan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-11-16
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: nisara Chotiphan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-11-16
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Shu Nguyen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Good service very responsible It was my first ride I really like it excellent coaches I will ride again next time thanks
Posted on: 2015-11-16
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Carla Alves de O
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
it was perfect!!! Excellent!
Posted on: 2015-11-16
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Maria c. Alvarad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great service absolutely courteous very professional service
Posted on: 2015-11-15
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Tricia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-11-14
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: brian smith
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very clean bus smooth ride overall 5 stars great company,new sun thanks alot got to my destination 30 minutes early.
Posted on: 2015-11-13
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Chad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Always the best to and from Vegas
Posted on: 2015-11-10
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Sergio
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Driver: I did not have any issues with the driver but I noticed another passenger that did. The passenger had a question about the drop-off locations and the driver responded somewhat rudely. The answer was something the passenger could have looked up on New Sun's website beforehand, but the driver should have been more friendly in his response. This is definitely a cultural issue because it's the same type of "customer service" I experienced in China.
Bus comfort: I appreciate the seat belts because they are definitely needed. The shocks are so poor it often feels like you are riding during an earthquake.
Posted on: 2015-11-09
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Rey Trinidad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
1 1/2 hour late from scheduled arrival. Driver had to stop for Gas in Fontana. Bus should have enough gas for the entire trip without stopping to refuel.
Posted on: 2015-11-09
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Dustin Kim
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus needs to be on time when switching at Rosemead because I waited 30 minutes and this is the second time I waited.
Posted on: 2015-11-09
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Sergio
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Overall a good deal for traveling between Los Angeles and Las Vegas. The ticket cost was lower than any other I found and the trip was quick. Although the minibus was clean and passenger noise was minimal (only six of us), the ride was very bumpy for a large portion of the trip. Note on pickup at Rosemead (Bokai Garden Hotel): There is no sign identifying pickup location. Just wait by the lion statues near the gate.
Posted on: 2015-11-09
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Jordan Lee
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-11-09
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Pratir Doshi
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus was nice and clean but the staff working the bus was rude and drove like horribly. There were many instances where I was scared on his driving and the bus itself seemed like it was falling apart. Would not recommend to anyone.
Posted on: 2015-11-08
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Dustin Kim
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Would ride again
Posted on: 2015-11-05
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Adrián Salas
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-11-05
Depature: Las Vegas, NV
Arrival: San Gabriel, CA
Name: ly tap
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I like it comfort
Posted on: 2015-11-04
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: rene
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus was completly freezing at first, then the driver turned off the air conditioner and we were sweeating like crazy. He couldnt just put the air conditioner in a regular temperatura? Was completly uncomfortable.
Posted on: 2015-11-03
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: christy Johnson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Clean and very comfortable.drivers were very helpful.
Posted on: 2015-11-03
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Dustin Kim
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Good experience. I would recommend to others
Posted on: 2015-11-03
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Dustin Kim
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Good experience but the floor was dirty with a drink spilled all over so please try to keep it clean
Posted on: 2015-11-03
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Nisara Chotiphan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-11-03
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Lenny
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-11-02
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Nisara Chotiphan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-11-02
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Amy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The first time I rode with New Sun I was very impressed, but yesterday's trip was not very good. The bus waited around in LA for nearly an hour before starting the trip, and the driver didn't tell us what was going on and wouldn't allow anyone off the bus to use the restroom. There needs to be better communication from the drivers and more timely service.
Posted on: 2015-10-31
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: travon
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Thanks for the smooth ride home.
Posted on: 2015-10-31
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: cristal ornelas
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very fast arrival
Posted on: 2015-10-31
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Janking
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
My selected drop off was Circus Circus but the driver insisted of dropping me off at harry's which is about 2-3 miles away despite showing my eticket that i have selected circus circus as drop off point. I don't know which is more accurate, the driver or the online reservation with the bus stop details.
Posted on: 2015-10-30
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: william Salcido
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-29
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Shane
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Quick and consistent on arriving to destination.
Driver (mainland China origin) is rude, difficult to understand, pressured speech and no sense of customer service. He continuously laugh when asking customers where their location of drop off. I gave up communicating to him after 5mins of initial interaction knowing that he won't listen and his English needs much improvement or at least have some knowledge on interacting customers. It really intrigues me how these mainland enter the country without basic English and equities 101. Furthermore he charge me $5 for extra luggage which isn't a deal breaker but should've notify customers prior to purchasing their ticket.
Furthermore no food or drink on bus, I understand accidents may happen but what happened the passenger was a diabetic?
Because my background is Chinese, I know how rude these mainland's are and I was already prepared on what was coming. Other future customer may not receive a well reception.
After purchasing my ticket online I called their head office for confirmation. Once again it's like speaking to a dead fish. Broken English and bad communication.
Good bus but appalling people on job.
Posted on: 2015-10-28
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Jeff
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-28
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Maira Garcia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-26
Depature: Las Vegas, NV
Arrival: Burbank, CA
Name: Sonia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I would recommend this if you are on a super budget. There is no drinking or eating and a 5 min potty break on this 6 hr ride. The driver was super rude to another passenger. Oh and there weren't outlets for phone charging.
Posted on: 2015-10-26
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: katrina
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-25
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Rosalie A.Enriqu
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I like the bus because it's clean and new. The only thing is the driver drives too fast.
Posted on: 2015-10-25
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Nisara Chotiphan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-25
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Nisara Chotiphan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-25
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: alfredo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-25
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Eleanor Ramchara
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-24
Depature: Las Vegas, NV
Arrival: Arcadia, CA
Name: Chad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great
Posted on: 2015-10-23
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Dustin Kim
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Make sure to book a round trip through this company, you won't regret it. Quiet and clean bus, reasonable price, and overall great experience as they provide excellent customer service!
Posted on: 2015-10-23
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Dustin Kim
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Awesome experience. The bus driver was nice and the bus was very clean. New Sun International operators call if the bus is running a little late and everyone is professional. Best bus experience by far and will tell others about my experience. Thank you!
Posted on: 2015-10-22
Depature: Monterey Park, CA
Arrival: Las Vegas, NV
Name: Cat
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-20
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Jinn
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-19
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: carolina
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
cheap price, you get what u paid. the bus is so small but the if fully booked. and some of the chinese passenger take 1 row (2 seats) for themself, the driver a little bit sleepy. the bus is ok though for that price. at one point we have to change bus and take our luggage to another bus. and also the bus stop is a little bit scary at night (600 n broadway) and a bit hard to find other transportation.
overall it's an okey ride if not ruined by the chinese passengers whose feel like they own the bus. fyi i also chinese so i'm not being racist. :)
but if you looking for a cheap transportation and clean bus this is the place.
Posted on: 2015-10-19
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: jamika curry
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-19
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: jamika curry
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-19
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: tarramorse
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Thank you for the cheap prices, can't be beat! Keep up the good work :)
Posted on: 2015-10-18
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: DHARMENDRA
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
VERY GOOD SERVICE
Posted on: 2015-10-17
Depature: Burbank, CA
Arrival: Las Vegas, NV
Name: Linda
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-16
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Ronald webb
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The driver was great! He punctual, professional, and very friendly I would recommend go to bus for to all my friends.
Posted on: 2015-10-16
Depature: Monterey Park, CA
Arrival: Las Vegas, NV
Name: Alexis
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Bus was nice and clean but it was very cold and there was no outlets or video playing for the
Posted on: 2015-10-15
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: sarafina
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
It was a great and quick transport from Vegas to LA.
Posted on: 2015-10-15
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Jeff
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-14
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Roseanna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-13
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Kimberly Herrera
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-13
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Leah Clark
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Good service
Posted on: 2015-10-12
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Adriane
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus stops were a little strange. No one knew where to get off. Other than that, the ride was very enjoyable!
Posted on: 2015-10-12
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Felicia Nuss
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Unfortunately the bus had no bathroom, and arrived at our destination over an hour late. Other than that the trip was not bad. More amenities would be more incentive to take this bus line more often.
Posted on: 2015-10-11
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Heather
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-11
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Heather Carillo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-10
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: alice ruiz
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
my mom came on the bus, from las vegas, arrived safely but driver was a little crazy in and out, going over bumps too fast. Staff was wonderful
Posted on: 2015-10-10
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Gerson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
One recomendation, Ask for the place to take the bus.
Posted on: 2015-10-10
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Ivan Yanez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus was clean and comfortable. However the driver was speeding the whole way to LA.
There was one instance that the driver had to swerve, which seemed he was about to collide with another car! It was scary!
Every single bump and unevenness on the road you would feel it 10 fold on the bus!
Not the best...
Posted on: 2015-10-09
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Tess
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Outstanding service :)
Posted on: 2015-10-09
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Heather Carillo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-06
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Jure
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Really nice drive with one quick brake. Perfect.
Posted on: 2015-10-06
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Gabriel melchor
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-06
Depature: Las Vegas, NV
Arrival: Burbank, CA
Name: Harold Kameya
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
1. You should warn passengers that Sunday returns from Las Vegas could be approx. an hour behind schedule, due to traffic.
2. Can you schedule a bus from Union Station? Parking there is only $6/day and is a convenient location to collect passengers without the delays of your minivans collecting passengers from various areas of Los Angeles. Instead of picking up passengers at the Bokai Hotel, the Union Station pickup would be a lot more efficient, I feel.
Posted on: 2015-10-03
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: edvinsp@yahoo.co
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Everething was ok
Posted on: 2015-10-03
Depature: Burbank, CA
Arrival: Las Vegas, NV
Name: Harold Kameya
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Having a restroom on board would be necessary especially for older passengers. Luckily, I did not drink a lot of liquids so it was not a problem for me coming to Las Vegas. I will have to restrict liquids for my trip back. The one stop we made was essential, but others might need a 2nd stop. Otherwise, the bus was very comfortable.
Posted on: 2015-10-02
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Maynard Arada
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
really pleasant travel. highly recomended.
Posted on: 2015-10-01
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Armando Salazar
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very nice services, excellent driver
Posted on: 2015-10-01
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: DEBORAH SIBI
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
the driver took us to the destination that we have booking which was Down town LA He left us in Rosemead tells us that there would be another smaller bus that would take us to Los Angeles that did not happen . We left and we had to take a taxi and it was very expensive !!! Sure no again!!!
Posted on: 2015-09-29
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Murray Philpott
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Booked on your bus through the Internet. I selected the pickup close to my hotel. That particular stop had not been used for up to two years. Time to update your information
Overall a bad experience.
Posted on: 2015-09-29
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Leah Clark
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I liked it. This is my first time to book at gotobus and the service is great. The sun international bus is on time.
Posted on: 2015-09-29
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: hardeep kalwani
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Good
Posted on: 2015-09-28
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Santiago
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-28
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Olivia Carlos
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Everything was great. Just wish they had benches to sit on while you wait for the bus and or for your ride home.
Posted on: 2015-09-28
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Salvador chaidez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
They did good they made shur i got on the bus.thank it was a good experience.can't wat to do it again.
Posted on: 2015-09-27
Depature: Arcadia, CA
Arrival: Las Vegas, NV
Name: Chad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Thanks
Posted on: 2015-09-25
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: melba
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The over head lights were not working, so we could not read while on the trip.
Posted on: 2015-09-24
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Gene Armand Rive
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very basic. Bus arrived earlier than scheduled which is a plus. Bus driver and staff though does not give clear instructions on what's happening or what will happen, like during the transfer to another bus, it was not clear if all the passengers have to switch bus or just on a specific stop. Arrived at the destination earlier than usual though which is cool.
Posted on: 2015-09-24
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: melba
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
This was my first bus ride to Las vegas, and I am glad to have had such a pleasant ride!! I have been texting friends and recommending this bus to them!
Posted on: 2015-09-23
Depature: Arcadia, CA
Arrival: Las Vegas, NV
Name: Nina Rose Marque
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-23
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Nina Rose Marque
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very courteous
Posted on: 2015-09-22
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Anna
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus driver was the best we had. He's wonderful, on time, friendly. The bus was new but I didn't like the new smell gave me headache and nauseous feeling whole ride. It was weird to have someone at last stop check passenger tickets. Usually the bus driver does that. Two people sitting side by side very cramped spacing. Okay for one person. Besides that I enjoyed the ride especially when only a few ppl in bus.
Posted on: 2015-09-22
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Simon Lau
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The only problem is the driver changing the
Drop off and/or pickup location by calling you
And is hard for me to walk to another location
With heavy luggage . They should keep my booked
Location otherwise DO NOT SHOWED that
Location during my booking !
Posted on: 2015-09-21
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: sandra
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Not happy, it didn't have a bathroom, the only thing
Posted on: 2015-09-21
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Bojana Stokic
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
They are professional and punctual. I highly recommend New Sun International.
Posted on: 2015-09-20
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Stephanie
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Worst journey experience I have ever had in my life. Driver spoke little English, and would only tell the one male on the coach about when he was stopping. Driving was awful - I genuinely feared for my life on this trip! Left us off in rear parking lot of hotel with no instructions on where to go from here and no idea of where we were. Would definitely not recommend and will not be using this service again ever.
Posted on: 2015-09-18
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: nanhui
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-16
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Chad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The new buses that they have are much more roomier and provides a much more smoother travel.
Posted on: 2015-09-14
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Reece Schueman
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
My only complaint is that the bus was freezing cold to the point of being uncomfortable
Posted on: 2015-09-14
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Pat
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Super delayed arrival.
Posted on: 2015-09-12
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Frank Ngo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-12
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Dixon Ng
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-10
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Kenneth Neil Gra
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Bus drivers don't speak english even people are around. Should show more enthusiam whenever you ask question about the place, etc.
Posted on: 2015-09-09
Depature: Montebello, CA
Arrival: Las Vegas, NV
Name: Tim
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Cheap way to go to Vegas but a very long bus ride!
Posted on: 2015-09-08
Depature: Rowland Heights, CA
Arrival: San Francisco, CA
Name: Lai Yin Yeung
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
All the above rating is n/a. They cancelled the bus with only 19 hours' notice.
Posted on: 2015-09-08
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Jessy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
It was good. Better service than price. Next time i will use again.
Posted on: 2015-09-07
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Brent sehati
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-07
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Slee
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-05
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Phyllis candelar
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-05
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Chad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I always enjoy riding this bus the driver is always helpful and friendly !
Posted on: 2015-09-05
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Marta Dolinszky
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-02
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Simon
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Arrived On time and the driver driving the car safety.
Posted on: 2015-09-02
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Sung Fong Chuang
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-02
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Jamie
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus got back over 40 minutes early!! Very comfortable bus! The driver would not allow cups on the bus. Besides that a great trip.
Posted on: 2015-09-02
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Yesica Rodriguez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-09-01
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Monica manangan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I love taking this bus. It's clean and quite. The drivers are always friendly and nice!
Posted on: 2015-09-01
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: marco
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-31
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Luke Renshaw
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
wish there was a power socket for devices onboad.
Posted on: 2015-08-30
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Josue Diaz
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Overall great form of transportation. My only complaint was that the seats were uncomfortable.
Posted on: 2015-08-29
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: jerel
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
It idnt have bathroom or internet
Posted on: 2015-08-29
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Mariah denson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-29
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Miguel rodriguez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great service, great experience I love every minute of it.
Posted on: 2015-08-27
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Tayball22
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-26
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Carol Rubi
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Fast reliable transportation. Very satisfied with New Sun's service. Recommending it to others. Comfortable seating, spacious leg room, pleasant employees. Thanks New Sun, you got me there safe and satisfied.
Posted on: 2015-08-25
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Cesar
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I have used this Buenos line a few times now. But every time. The A/C doesn't work.
Posted on: 2015-08-25
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Chad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I love this bus
Posted on: 2015-08-25
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Chad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I love riding here
Posted on: 2015-08-24
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Carol rubi
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Best bus trip ever. So much leg room, comfortable seats. Courteous personnel, I highly recommend New Sun International! Great trip, relaxing. Telling all my friends and family, take New Sun International.
Posted on: 2015-08-24
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Enrique
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Excellent service . I will definitely use again.
Posted on: 2015-08-23
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Alisa V
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I would have liked to be notified of any changing of buses at the beginning of the trip rather than when they were happening.
Posted on: 2015-08-23
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Choquart
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-18
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: MARIA QUINTERO
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Muy bueno el servicio, tal vez solo le recomendaría al conductor ser menos frio, parece que fuera de mal genio.Gracias.
Posted on: 2015-08-17
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Deep Patel
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus was overall alright however, it was very hot inside but I am not sure if the AC was on or not but couple people complaint about AC but it was not giving cool air
Posted on: 2015-08-16
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Nicole Diaz
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-16
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Geoffrey Hills
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Bus was late, both directions. Pick up location in Los Angeles was unclear. TRIED to find contact information, but couldn't find one anywhere. The bus drove part way and then kicked us out in a parking lot where we waited for about 30 minutes for another bus. The service DID get me to Las Vegas, but it seemed to be more an amateur production. The trip back, started with them waiting for 20 minutes for someone who was running late. 90 minutes out so later,the driver let folks out in Primm, NV. He gave no time we would be leaving. We sat for at least 30 minutes while folks shopped for souvenirs. The price point was right, but I felt like you got what you paid for.
Posted on: 2015-08-16
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Jessica Olmedo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Air conditioning should not be turned off for as long as it was.
Posted on: 2015-08-16
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Trisia Pisquiy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I really liked this comp but every driver is clueless. My bus driver from yesterday wanted me to get off on Alameda n I was going to 600 n Broadway he didn't know he had 2 more stops communication. It's frustrating feeling lost or stuck. Not cool
Posted on: 2015-08-16
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: skottsdale
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Everything was everything!
Posted on: 2015-08-16
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Katerina Lopez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Didn't check tickets until 2nd stop where it was delayed 30 minutes. Driver kept texting and braking hard. Supposed to arrive at destination at 8:35, didn't arrive until 10:00
Posted on: 2015-08-15
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: grace
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-14
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Ramon Fagundo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
First time on the shuttle bus and it was great. On time, clean, no hassle and booked it last minute. Will definitely be using it again!
Posted on: 2015-08-13
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Gino
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
It's inexpensive. The ride is rough. The suspension on the bus is very stiff. You feel every bump on the road. The driver never made a bathroom stop along the way. He started weaving in lanes toward the end of the ride. He was probably tired.
Posted on: 2015-08-12
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Grace choe
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Air condition was turned on and off repeatedly throughout the drive. It was freezing cold or it was really hot. Not comfortable ride
Posted on: 2015-08-11
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Chad
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I love this company I had to reschedule last minute and they were really understanding I really appreciate that they were able to help me with no problem...
Posted on: 2015-08-11
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: LaCrisha Jenning
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-11
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Gus
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
good services
Posted on: 2015-08-10
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Paula
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
It is a ok way to go if you want to save money and don't have a set time to be there. We was 45 mins late getting to my destination and 3hrs later getting back home.
Posted on: 2015-08-10
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Paul Ortega
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I wasn't able to catch the bus on account of I had a plumbing emergency that required my immediate attention. I assumed that I could reschedule my ticket because I was able to do so within two hours of my previous bus rides. But upon reading your restrictions on rescheduling 24 hrs in advance, I lost my ticket and my money I had spent.
Posted on: 2015-08-08
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Raymond Lo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Staff Anne n driver are friendly n helpful
Posted on: 2015-08-06
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Amy ochirvaani
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-05
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Velia Elias
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
very good service, and on time ( clean $
Posted on: 2015-08-05
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: HAO XIAN
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-03
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Magali
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
made it on time. definitely using this again.
Posted on: 2015-08-03
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Stephanie Ordone
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I had really nice service, I like the fact that they called me to make sure that I was inside the bus. As well as giving us a break during a long ride. I am glad I used Gotobus.
Posted on: 2015-08-03
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Tony Nieves
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Best bus on GoToBus.com
Posted on: 2015-08-02
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: chad ladines
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great driver
Posted on: 2015-08-01
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Tony Nieves
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Punctual, clean bus, pleasant driver. Positive experience.
Posted on: 2015-07-28
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Hamlet
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-28
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Hamlet
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Very happy with this bus company
Posted on: 2015-07-28
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Hamlet
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Awesome bus trip. love it.
Posted on: 2015-07-28
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Hamlet
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Love it.
Posted on: 2015-07-27
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Sun Yoon
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-26
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Queena deschene
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Gotobus listed the wrong pickup date as 845a. When I arrived, no bus was there for Las Vegas. Called multiple numbers and was finally told New Sun reported new bus schedules to gotobus.com, but it didnt update the system. The bus actually arrived 8am, and I spent wasted money cabbing to different pickup points because of this mixup.
Posted on: 2015-07-24
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Brandon Ramirez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great experience, reached our distention a little early which was great, definitely will take this bus for future tavel
Posted on: 2015-07-23
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Kim Browne
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-20
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Joanne
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I bought round-trip tickets to and from Vegas. It was my first time taking this bus, and it was already an hour and a half late picking up my mother and me from Rowland Heights. There was no apology, explanation, or warm greeting upon arrival.
Furthermore, on the bus ride back to Rowland Heights, the bus was on time, but was parked in front of Tropicana for over half an hour to actually leave Las Vegas.
Another huge issue, besides punctuality, was the language barrier! 95% of passengers were supposed to be dropped off in Los Angeles, but the driver did not announce them to transfer busses if their stop was Los Angeles. Therefore, I had to step up and declare it myself for everyone to get off and transfer. If I had not said anything, 95% of passengers would have ended up in Rowland Heights, very confused and irritated.
Posted on: 2015-07-20
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Trisia Pisquiy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I didn't like how we had to transport from different busses. And the buses are ALWAYS LATE.
Posted on: 2015-07-20
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Delvon Roe
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great first time experience. Everyone was really nice. Will be booking with your company again in the near future. Thanks again!
Posted on: 2015-07-18
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Trisia Pisquiy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
All transportation should have been cancelled on 7/17/15 due to the fire. This company has put everyone in danger. Including the driver!
Posted on: 2015-07-18
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Grely
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Thank you.
Posted on: 2015-07-16
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Daniel Grindelan
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
We arrived the departure place about 15 minutes before the bus were going to depart. We waited for about 1 hour wondering if the bus was running late. We asked inside the hotel about the bus, but they had already moved it away cause it was so long time since it should have been there. This was the bus leaving til LA from Las Vegas, Harrahs Shuttle bus Parking lot. So i want all of my money back, since we had to pay for another bus a few hours later and we lost our hotel in LA for that night. You can contact me on my mail.
Posted on: 2015-07-16
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Khadijah buchana
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Driver was great. Bus was clean. Overall 10/10 first experience. Thanks for the great trip to Vegas.
Posted on: 2015-07-16
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Mary Monteros
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
AC was icy cold - perfect for me!! Bus ride very comfortable, will def use again. I think I dropped my sunglasses when i got off the bus. Do you have a lost and found.
Posted on: 2015-07-16
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Jalesa
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
They went above and beyond for us on our trip. It was the best experience I've had on a bus for a trip
Posted on: 2015-07-15
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Alma
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-15
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Ralph
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The driver is nice and the bus is clean :)
Posted on: 2015-07-13
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: William Harper
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Loved it ,treated great!!
Posted on: 2015-07-13
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Doug knox
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Need buses with restrooms
Posted on: 2015-07-12
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Anonymous
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I was going from Los Angeles to Las Vegas. There are a few stops this bus can go through like Chinatown and then Monterey Park, and I chose Monterey Park as the pick up point for me at 8:20am. However, that day the driver thought he would pick me up at Chinatown at 8am, even though I chose for them to pick me up at Monterey Park. The driver called me, who could barely speak English, and had to have a person from the company that spoke good English to call me. This resulted in the bus to be 30-40 minutes late to get me. Next thing that happened was I had to switch bus in some parking lot within 10-15 minutes of the first bus ride. I have no idea why they had the passengers change bus and driver, but I guess this is what happens all the time (happened to my relative as well on a different day). This bus ride will always have one stop for a meal/gas break. When I rode this, there were only two other people. It seems impossible to communicate with the driver/staff if you don't know how to speak Mandarin.
For the trip coming back, this company had the nerve to change the time of my bus schedule of the time and place of pick up and drop off. Originally, I was going to be picked up at Harrahs at around 3:30pm, but they changed in an email to pick up at Bally's 2:40pm. My original drop off point was at Monetary Park, but they changed that to Rosemead. I had to call them and demand they pick me up at Harrahs because I won't know where their pick up point is at other locations
Getting the point across, it seems like this bus company/drivers does whatever they want to have their own comfortable schedules, ignoring customer needs/wants of pick up/drop off points. They even ask you on the bus where you would like to be dropped off given the following options of whatever they said. This tells me drivers don't go to every location for drop off since there's so few people riding the bus That doesn't mean they can change it anytime they want! The driver, for coming back to LA, even asked me for a tip. THE NERVE!!! I have never heard of a bus driver that asked for a tip.
Posted on: 2015-07-11
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Michael sakadjia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great and Fun !
Posted on: 2015-07-09
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Latonia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I really enjoyed the ride..
Posted on: 2015-07-09
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Julia p.
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Overall the experience is great if you don't want to spend the money on a plane ticket. The first bus I took was on time, but he kept slamming the breaks a lot which made the bus jerk back and forth pretty much the entire trip, and made it hard to nap. He then took us took us to a different stop, and said he can't go to the bus stop printed on the ticket because he was "running out of time". It was less then 10 minutes away. He took us to the correct stop about 5 minutes of asking why it was not possible. The trip back was very smooth and easy. Overall I would definitely recommend to others.
Posted on: 2015-07-09
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Ivan Dudin
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I like this service! It was fery fast ride and very comfortable!
Posted on: 2015-07-08
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Travis
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus is some hybrid between a party bus and a charter bus. However, it was surprisingly a little more comfortable than some of the full-sized charter buses. The AC is ice-cold in the beginning, but the desert heat quickly takes over the bus and although I prefer a warmer temperature other riders were slightly uncomfortable. The only real issue for me was the time elapsation: being a smaller bus we were probably the slowest vehicle on the highway and being passed the whole way. This equated to an additional 30-45 min travel time. I would still recommend this bus as it was extremely budget friendly and medium comfortable.
Posted on: 2015-07-08
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: cristina
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The driver that picked us up in Chinatown would not stop texting and using his phone even as he drove on the freeway. I was afraid that he will get into an accident with all of us on board. Other than that, the service is ok.
Posted on: 2015-07-08
Depature: Las Vegas, NV
Arrival: Monterey Park, CA
Name: Freddy Perez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
It was a pleasant ride. We were late to arrive in Monterey Park by 2 hours but it was the 4th of July. Some passengers were upset and wanted more bathroom breaks while others wanted to get to there destination as soon as possible. Felt bad for the driver. Also they have a nice flat screen TV installed they should put it to use. I think this would have help the customers relax with the delays due to unforeseen traffic.
Posted on: 2015-07-08
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Tony Peterson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I enjoy the ride the driver was courteous. where we made a rest stop that was convenient and much needed. Overall I enjoyed the service very much and thank you for your time on getting us there safely. My ride went from Los Angeles to Las Vegas, very enjoyable
Posted on: 2015-07-07
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Cynthia Saucedo
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Overall good experience =)
Posted on: 2015-07-07
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: sheon copprue
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Really cool trip..... no gripes.... it's better to travel when da Sun's down
Posted on: 2015-07-06
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Florencia
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
WiFi service is an option for customer
It was soooooo freezing all trip !
Lot of traffic... may be that explains the Non Punctuality (depart and arrive)
Posted on: 2015-07-06
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Pancake Chung
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
the bus was late for one hour, keeping me waiting in hot weather outside. the driver was ok, but the customer service representative was bad, who kept cheating & lying, tried to fraud us customers, tried to get rid of blame, and almost failed to carry me passenger back to LA!
Posted on: 2015-07-05
Depature: City of Industry, CA
Arrival: Cupertino, CA
Name: Peter Lee
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-07-04
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Eduardo Hernande
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Didn't get experience their services. Tickets purchased was not for that date, tried rescheduling it for my departure, was told to re book and pay again. Wasn't looking for a refund, just new schedule
Posted on: 2015-07-04
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Stephanie Morale
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Other than timeliness it was great...at least on the way to Vegas!
Posted on: 2015-07-04
Depature: Las Vegas, NV
Arrival: City of Industry, CA
Name: Stephanie Morale
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
A/c did not work on bus...super hot trip back from Vegas!
Posted on: 2015-07-01
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Sandra Goss
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Love the small bus, would OK every time. Trip was great except the air conditioner wasn't functioning properly at the beginning of trip.
Posted on: 2015-06-30
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Sandra Goss
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I loved the smaller clean bus. Would like it every time I travel. Other than the air conditioner not properly working for part of the trip it was great.
Posted on: 2015-06-27
Depature: Los Angeles, CA
Arrival: Oakland, CA
Name: Mai Galili
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-27
Depature: Las Vegas, NV
Arrival: Monterey Park, CA
Name: Steve Pierce
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
clean and new bus, very helpful staff, enjoyed the 28 seater, excellent!
Posted on: 2015-06-26
Depature: Oakland, CA
Arrival: Monterey Park, CA
Name: David
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
20 minutes after leaving the San Jose stop (last stop in Northern CA) the driver finds out we left someone behind so we went back to pick them up -- adding an extra 40 minutes to our trip.
Also the air condition was on way too high. The entire bus of 6 people were layering on jackets as the trip progressed. I asked the driver to turn it down a bit -- it helped a little bit, but it was still really cold.
Posted on: 2015-06-25
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Manoj Bhanshali
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
No luggage storage space,not even overhead space for small bags,etc.Better if have grip handles and cup holders on the back of seats
Posted on: 2015-06-25
Depature: Las Vegas, NV
Arrival: Monterey Park, CA
Name: Julio Soberanis
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I was on the wrong side of the bus stop and the driver called me and waited for me to get on the bus :)
Posted on: 2015-06-24
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Salvador Rosas
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Good service
Posted on: 2015-06-24
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Jonathan Luis
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The service is excellent and comfortable.
Posted on: 2015-06-23
Depature: Rowland Heights, CA
Arrival: Cupertino, CA
Name: Jay Aiyer
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The ride was too bumpy. Had shoulder and back ache. The AC was not running efficiently. The driver should stop for lunch at a place where there are a lot of choices for eating like kettle men.
Posted on: 2015-06-22
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: Gicela
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-22
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Anthony Thompson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I appreciate new sun international & "go to bus". Great prices. You are amazing. Thanks:)
Posted on: 2015-06-22
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: James Nguyen
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-22
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Christian Rodrig
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-22
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Ashley Ng
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I bought two tickets for 2 different stops for my brother and I. One for Rosemead and one for Rowland Heights. It said arrival time for Rosemead was 1:50PM and we arrived at approximately 3:30PM. It said the arrival time for Rowland Heights was 2:20PM, and I didn't get dropped off until 4:20PM. I also had to switch buses twice which was very strange since the last bus that dropped me off at the Rowland Heights location was empty besides myself. Punctuality really needs work along with accounting for traffic and accidents.
Posted on: 2015-06-20
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: chad ladines
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-20
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Gino
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
The bus was an hour late. There are no bathrooms on the bus. The seats are comfortable. He makes one stop along the way for a bathroom break which is necessary for the 5+ hour trip.
Posted on: 2015-06-20
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Anthony
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
It was a great experience driving with new sun international
Posted on: 2015-06-19
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Reyna Diaz
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Loved my trip. will be using gotobus again. The driver was very nice, made an emergency stop for me.
Posted on: 2015-06-19
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: violeta Panameno
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
will be booking again! a great bargain
Posted on: 2015-06-18
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Victoria Reyno
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Air conditioning system fails to give us comfort in our trip. You have to get the attention of the driver to turn on the aircon...
Posted on: 2015-06-17
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: joseph
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
terrific. cean and smooth
Posted on: 2015-06-16
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: Chad Ladines
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-16
Depature: San Francisco, CA
Arrival: Los Angeles, CA
Name: Bart
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-15
Depature: City of Industry, CA
Arrival: Oakland, CA
Name: guanmei
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
New Sun is awesome! :-)
Posted on: 2015-06-15
Depature: Las Vegas, NV
Arrival: Rosemead, CA
Name: Chad Ladines
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
great customer service
Posted on: 2015-06-15
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Jessica Larson
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-12
Depature: City of Industry, CA
Arrival: Las Vegas, NV
Name: Johanna Litonjua
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-08
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Raul Ortal
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Excelent service, clean buses and very good drivers.
Posted on: 2015-06-08
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: bernice chao
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great deal and great bus.
Posted on: 2015-06-08
Depature: Las Vegas, NV
Arrival: Rowland Heights, CA
Name: alexander
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
bus did not show up in tropicana parking lot #2 i was there 6:00 pm...no phone to check the status or call someone...!!!!!!!!!what happened to my $25.00?????
Posted on: 2015-06-03
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: donna marie
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-06-01
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Maria D
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-05-30
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Jessica Lopez
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I can't believe how fast and convenient this trip was.
Posted on: 2015-05-29
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Tomoki Takahashi
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-05-27
Depature: Rowland Heights, CA
Arrival: Las Vegas, NV
Name: Julie Goss
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Love your service i plan to use gotobus everytime i travel to vegas. Quick, friendly service very easy to work with GOTOBUS ISVERY GOOD COMPANY
Posted on: 2015-05-26
Depature: Los Angeles, CA
Arrival: Las Vegas, NV
Name: Audrey Malone
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
This was my first using New Sun international. I thought the bus that we first got on would be the main bus going to Las Vegas. Instead it was a shuttle to pick everyone up then meet and take another bus. I felt very uncomfortable because I was not informed about the situation. When I first got on the bus the guy didn't check my information and didn't speak that much English. When we transfer buses we weren't aware of the situation. The driver was always on his phone and kept swaying back and forth. The bus made so much noise and actually shook a lot that I was not able to sleep.
Posted on: 2015-05-26
Depature: Monterey Park, CA
Arrival: Las Vegas, NV
Name: Nancy
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Great Experience. The driver was great. Just keep in mind it is strongly recommended to tip $3 minimum. I only had $2 wish I had known earlier to take cash
Posted on: 2015-05-26
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Nedra Chijioke
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-05-24
Depature: Las Vegas, NV
Arrival: Los Angeles, CA
Name: Yacouba Coulibal
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-05-23
Depature: Rosemead, CA
Arrival: Las Vegas, NV
Name: mercedes baker
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I wasn't able to complete my trip the day it was planned. I was told by a customer service rep to take the early bus.
353 Reviews
