Late but smooth ride to New York

On time. Price off peak is fair. Hope they have more locations.

Very good

My important paper documents were damaged in my luggage on my trip back to NYC due to rain water going into the under carriage of the bus. Some of my clothes were water damaged also Also, I didn't anticipate the bus breakdown on the trip back to NY. A family who is ill waited for me in China town for three hours. I've called several times regarding this situation without a response. Someone from this company needs to contact me regarding my damaged property. Unruly passengers on the round trip.

I took a round trip bus. The bus from Norfolk-NYC did not have a working outlet to charge my phone, but for the most part, it was a good ride. The bus from NYC-Norfolk was newer, had good working charging ports, and the seats were cushier, which I appreciated.