CoachRun Inc Rating & Reviews

5904 Reviews

Find and read all the latest CoachRun Inc reviews from fellow bus travelers. These verified CoachRun Inc reviews have been submitted from real customers who booked their CoachRun Inc tickets on GotoBus.com. The customer reviews evaluate CoachRun Inc service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

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    • Posted on: 2026-07-27
    • Depature: Boston, MA
    • Arrival: New York, NY
    • Name: bee
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    I recommend this bus!
    bus was clean (plastic bag available in every aisle for trash collection). annoying part is the charging ports were in the ceiling so if you have a short wire then your device would be dangling or get easily unplugged. driver drives safely and helps store luggage.
    • Posted on: 2026-07-26
    • Depature: Boston, MA
    • Arrival: New York, NY
    • Name: Mikail
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    I recommend this bus!
    • Posted on: 2026-07-26
    • Depature: New York, NY
    • Arrival: Boston, MA
    • Name: SR Suriphan
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    I recommend this bus!
    So happy to choosing CoachRun bus NY-Boston
    • Posted on: 2026-07-24
    • Depature: New York, NY
    • Arrival: Boston, MA
    • Name: Saskia
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    I recommend this bus!
    The driver turned off the AC fans above our seats partway through the ride. By the time we got to Boston the back of the bus was sweltering. Please leave the AC on in the future. My only other note is that it’s usually better traffic-wise to take 684 to 84 instead of 91 when leaving NYC.
    • Posted on: 2026-07-24
    • Depature: New York, NY
    • Arrival: Boston, MA
    • Name: Mercy
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    I recommend this bus!
    For once it wasn’t winter ❄️ in the bus due to extreme air conditioning
    • Posted on: 2026-07-23
    • Depature: Washington, DC
    • Arrival: New York, NY
    • Name: saruultegsh a.
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    I recommend this bus!
    The driver drove smoothly despite the crazy traffic in NYC. We could smell the bathroom from the middle section, would recommend more often cleaning or putting a spray in the bathroom. Overall great experience!
    • Posted on: 2026-07-22
    • Depature: New York, NY
    • Arrival: Boston, MA
    • Name: Lucila
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    I recommend this bus!
    Awesome , punctual clean and comfortable
    • Posted on: 2026-07-22
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Ousseynou Cissok
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    I recommend this bus!
    The driver was amazing i don’t know his name but it was a black big guy with a beard .
    • Posted on: 2026-07-22
    • Depature: Knoxville, TN
    • Arrival: New York, NY
    • Name: Sheana Tennant
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    I recommend this bus!
    It’s so clean , on time , convenient I would recommend to anyone GO TO BUS safe way to travel
      CoachRun Inc review summary
    • Total Number of Reviews5904
    • Overall Raiting4.7
    • Bus Cleanliness4.7
    • Punctuality4.7
    • Bus Service & Staff4.8
    • Bus Comfort4.4
    • Recommend Yes80.6%
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