NYC-Boston bus was almost an hour early due to little traffic. Great price.

Effective & efficiency

You simply need to get from point a to b Nothing spectacular about most bus companies They just need your money Most of the time,the outlets work bit make sure you bring yours anyway

Bus was quite full so I sat in the back (row in front of the bathroom). The back of the bus is very uncomfortable due to the engine vibration, noise, and bumpiness of the road/ frequent stops from traffic. The bathroom had an awful smell of urine and fragrance trying to mask the smell. I would not travel via CoachRun again unless I had to and if I had to I would try to sit closer to the front. The driver didn’t say much but was kind and helpful loading and unloading the luggage. I took another bus company from BOS to NYC and appreciated the friendliness of the service and midway rest stop to stretch, use the restroom, and get food/ drink. Would recommend incorporating this into your bus schedule.

It was a very comfortable ride and the drivers were magnificent!!

Extremely dirty especially the bathroom. I could also see dirt everywhere and on chairs. People left trash over too. Need more bags in case of puking.