CoachRun Inc Rating & Reviews

5816 Reviews

Find and read all the latest CoachRun Inc reviews from fellow bus travelers. These verified CoachRun Inc reviews have been submitted from real customers who booked their CoachRun Inc tickets on GotoBus.com. The customer reviews evaluate CoachRun Inc service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

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    • Posted on: 2026-06-11
    • Depature: New York, NY
    • Arrival: Washington, DC
    • Name: Johnathan stover
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    I recommend this bus!
    The bus never showed to the stop but I was told it was and 9 people were picked up this isn’t true by the way
    • Posted on: 2026-06-09
    • Depature: New York, NY
    • Arrival: Boston, MA
    • Name: Lisa liss
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    I recommend this bus!
    As Always, excellent driver, excellent trip.
    • Posted on: 2026-06-08
    • Depature: Boston, MA
    • Arrival: New York, NY
    • Name: Marie Christelle
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    I recommend this bus!
    Yes I would recommend. But the toilet experience was the worse 4 hours I have had. The toilet stank and every time someone opened the door we all had to cover our nose or hold our breaths for about 10 seconds. I recommend adding cleaning supplies or scented sprays, anything that can improve the smell. Also there was no hand sanitizer. Please please!
    • Posted on: 2026-06-08
    • Depature: New York, NY
    • Arrival: Worcester, MA
    • Name: Lokesh
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    I recommend this bus!
    • Posted on: 2026-06-07
    • Depature: Boston, MA
    • Arrival: New York, NY
    • Name: Lei Fu
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    I recommend this bus!
    Everything is good.
    • Posted on: 2026-06-07
    • Depature: New York, NY
    • Arrival: Boston, MA
    • Name: Peng Xu
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    I recommend this bus!
    • Posted on: 2026-06-06
    • Depature: Boston, MA
    • Arrival: New York, NY
    • Name: chris won
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    I recommend this bus!
    1. Body odor on seats 2. No wifi even though it was listed as an amenity. Why should I pay for the full cost of the bus ticket if that is not included? 3. A lot of traffic but that isn’t your fault 4. The heat was coming on off the side vents, but the a/c was also on so very uncomfortable. It was so hot so they should’ve just done the a/c
    • Posted on: 2026-06-06
    • Depature: New York, NY
    • Arrival: Baltimore, MD
    • Name: Lucas
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    I recommend this bus!
    Would be nice to have text updates if the bus was running late to pick up stop
    • Posted on: 2026-06-05
    • Depature: Boston, MA
    • Arrival: New York, NY
    • Name: Leo Liu
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    I recommend this bus!
      CoachRun Inc review summary
    • Total Number of Reviews5816
    • Overall Raiting4.7
    • Bus Cleanliness4.7
    • Punctuality4.7
    • Bus Service & Staff4.8
    • Bus Comfort4.4
    • Recommend Yes80.8%
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