CoachRun Inc Rating & Reviews

3835 Reviews

Find and read all the latest CoachRun Inc reviews from fellow bus travelers. These verified CoachRun Inc reviews have been submitted from real customers who booked their CoachRun Inc tickets on GotoBus.com. The customer reviews evaluate CoachRun Inc service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2024-04-18
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Felitia Scott
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I recommend this bus!
While getting on the bus my niece thought she left her phone in my sisters car. Before the driver even pulled off I asked him to please hold on my niece can’t find her phone. He proceeded to move anyway and pull over on the side of the road putting us all in danger!! Needless to say she did have her phone. I state I’m so sorry she does have it. The driver then called me stupid. I said excuse me did you just call me stupid he said it again your stupid and said it 3 more times!! That is abuse!!! I told him I pay your salary so you should not be calling a passenger who paid to be on this bus stupid!! He never apologized and somewhere in Virginia I think they switched drivers!! No one you hire should be comfortable enough to call a passenger stupid!! He was very unprofessional!! And I took a picture of him!! Wish there was a way for me to post him!! And I take this bus very frequently!!
  • Posted on: 2024-04-18
  • Depature: Charlotte, NC
  • Arrival: Fredericksburg, VA
  • Name: Jean
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I recommend this bus!
Good ride but too many stops along the way.
  • Posted on: 2024-04-18
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: David
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I recommend this bus!
It was cheap, so I would recommend. But it smelled like urin in the back of the bus.
  • Posted on: 2024-04-17
  • Depature: Fredericksburg, VA
  • Arrival: New York, NY
  • Name: Kudirat
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I recommend this bus!
When buying the tickets it said 4.30am to 9.30am but we didn't get to new York until 11.30am. And the driver didn't even apologize
  • Posted on: 2024-04-16
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Devorah
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I recommend this bus!
The bus smelled terrible
  • Posted on: 2024-04-15
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Alexander
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I recommend this bus!
Is good
  • Posted on: 2024-04-15
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Eric
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I recommend this bus!
  • Posted on: 2024-04-14
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Hazard
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I recommend this bus!
The wifi was not working. The rest was ok. It wasn’t super clean.
  • Posted on: 2024-04-13
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Aniket
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I recommend this bus!
    CoachRun Inc review summary
  • Total Number of Reviews3835
  • Overall Raiting4.6
  • Bus Cleanliness4.7
  • Punctuality4.7
  • Bus Service & Staff4.8
  • Bus Comfort4.4
  • Recommend Yes82.0%
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