- Posted on: 2020-03-09
- Depature: New York, NY
- Arrival: Washington, DC
- Name: Julie Herold
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I recommend this bus!
Inexpensive way to travel to NYC, but you get what you pay for. Seats don't offer much room. No wifi, and not all charging ports work. On bus bathroom smelled awful, so avoid sitting near it. Otherwise, bus is fairly clean, arrives on time for pick up & leaves within 5 minutes of scheduled departure time, safe driver, and arrived ahead of estimated arrival time posted on schedule, even though there were periods of heavy traffic during the trip. Would use this bus company again & recommend to friends, with advice to not sit near the bathroom.
- Posted on: 2020-03-07
- Depature: New York, NY
- Arrival: Boston, MA
- Name: Karen
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I recommend this bus!
I emailed pictures last night, but the driver was on the phone for the first hour or so, talking extremely loudly. He finally stopped, then started texting (or possibly using a phone app, but either way, he's doing this while weaving in and out of traffic going 70 mph thru CT on 1-95). Finally that stops, but just before Boston he started texting and talking again. He seems like a nice guy, so I don't want him fired or anything, just please make him put that phone away while driving. Thank you!
- Posted on: 2020-02-24
- Depature: New York, NY
- Arrival: Boston, MA
- Name: Ian Hsu
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I recommend this bus!
First, on the trip from Boston to NY, the site I was waiting for is exactly outside the address provided on the ticket but there was no sign to know the exact location. However, the line was formed 50 yards away after someone informed me. I was there one hour early but due to the wrong location, I lose the chance to get on bus early to pick a more favorable seat. Plus, about 10 mins before the departure, the staff guided the queue back to the location where I first waited. That is terrible why you let your customers wander around the waiting locations. The bus was also late for 5 mins which is another no no.
For the return trip, I was there again one hour early. No sign and no queue but a few people as there. The bus was on time but several people just cut into the line that made people in the queue not so happy. When we came back to Boston, the location we got off is very far away from the starting location which is very confusing. These things have to be changed first or you will lose your customers in no time. Thank you.
- Posted on: 2019-06-24
- Depature: New York, NY
- Arrival: Quincy, MA
- Name: Cait davison
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I recommend this bus!
No toilet paper in bathroom from the start of the ride; bus was HOT the entire ride (it was 80 degrees out and AC must have been been just barely on, I wore a tank top and shorts and was still sweating,) and then the bus did NOT drop us in Quincy, as expected, but rather a side street in downtown Boston. This was a frustrating bus ride for the above reasons. Even though the seats were comfortable, and the bus was clean, and we made good time, I sadly could not recommend this company. Sweating for 4.5 hours, using the restroom without toilet paper, and being dropped off somewhere completely different than expected was just too many downsides.
