CoachRun Inc Rating & Reviews

5534 Reviews

Find and read all the latest CoachRun Inc reviews from fellow bus travelers. These verified CoachRun Inc reviews have been submitted from real customers who booked their CoachRun Inc tickets on GotoBus.com. The customer reviews evaluate CoachRun Inc service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

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    • Posted on: 2026-03-12
    • Depature: New York, NY
    • Arrival: Virginia Beach, VA
    • Name: Celethia
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    I recommend this bus!
    There was smoking, people being extremely loud on their phones, the smell of weed, people playing their devices without earphones disturbing others.
    • Posted on: 2026-03-12
    • Depature: New York, NY
    • Arrival: Norfolk, VA
    • Name: L.Jackson
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    I recommend this bus!
    It was great until we got dropped off in Virginia Beach instead of Norfolk. The driver said that it was Norfolk/Va Beach but I guess he was confused because the next stop would be Hampton. Anyway the driver was good even through the heavy rainfall and we arrived safely.
    • Posted on: 2026-03-12
    • Depature: Richmond, VA
    • Arrival: New York, NY
    • Name: Sarah
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    I recommend this bus!
    The bus was definitely dirty but the driver was thorough and drove safely, he was a bit late picking me up but only by 15 minutes. Overall good experience
    • Posted on: 2026-03-11
    • Depature: Baltimore, MD
    • Arrival: New York, NY
    • Name: Rayesha
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    I recommend this bus!
    I’ll take this bus anytime
    • Posted on: 2026-03-10
    • Depature: New York, NY
    • Arrival: Boston, MA
    • Name: Om Patel
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    I recommend this bus!
    The heater was on in a 70-degree weather. I had to tell the driver to turn off the heater and turn on the AC two times. It was so humid inside the bus.
    • Posted on: 2026-03-10
    • Depature: New York, NY
    • Arrival: Boston, MA
    • Name: Samruddhi
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    I recommend this bus!
    It was fast and easy
    • Posted on: 2026-03-10
    • Depature: Boston, MA
    • Arrival: New York, NY
    • Name: Porter
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    I recommend this bus!
    Great value and on time service. I will definitely ride on Coach Run in the future.
    • Posted on: 2026-03-10
    • Depature: Baltimore, MD
    • Arrival: New York, NY
    • Name: mansi
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    • Comfort:
    I recommend this bus!
    Bus was clean and on time
    • Posted on: 2026-03-10
    • Depature: New York, NY
    • Arrival: Boston, MA
    • Name: Preeti Sanjay Si
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    • Comfort:
    I recommend this bus!
    Everything was smooth
      CoachRun Inc review summary
    • Total Number of Reviews5534
    • Overall Raiting4.6
    • Bus Cleanliness4.7
    • Punctuality4.7
    • Bus Service & Staff4.8
    • Bus Comfort4.4
    • Recommend Yes80.6%
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