Great Wall Rating & Reviews

384 Reviews

Find and read all the latest Great Wall reviews from fellow bus travelers. These verified Great Wall reviews have been submitted from real customers who booked their Great Wall tickets on GotoBus.com. The customer reviews evaluate Great Wall service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2016-12-02
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Jasmine Multani
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I recommend this bus!
  • Posted on: 2016-12-01
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Dee
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I recommend this bus!
Bathroom is dirty. Needs to be cleaned between each route. Wifi would be nice and convenient too.
  • Posted on: 2016-11-28
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: rosemond
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I recommend this bus!
The service rendered is okay and up to standard. However,if you forget to leave anything in the bus, you will never get it back. (it depends) My family and I took the bus to NY and unfortunately, we left new packs of blood glucose test strips which was over $200 and we couldn't get them back. Passengers were less the 30 and My family and I were the only passengers at the back but "they" told us they couldn't find anything in the bus. I took the bus recently during the thanksgiving to NY and again I left my Ipad. Guess what will happen? I didn't even bother to call because I know there's no way I'll find my Ipad. Their service is not bad but there's no trust!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: rosemond
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
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I recommend this bus!
Bus was 45mins late picking me up from Youngstown
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Hernando widjaya
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I recommend this bus!
  • Posted on: 2016-11-27
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Chaoyi Ma
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I recommend this bus!
  • Posted on: 2016-11-27
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Vosharra Wooten
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I recommend this bus!
Great ride, we got to our destination before scheduled time. As usual the seats are not comfortable to seat on to sleep but that is the case with most buses.
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Char
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I recommend this bus!
SO CHEAP, not as fast this time. I wish the bus driver would like tell everyone how long the rest stop is, maybe he could write it on a white board or something. I LOVE GREAT WALL BUS!!!!
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Abinash Koirala
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I recommend this bus!
  • Posted on: 2016-11-24
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Josh
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I recommend this bus!
  • Posted on: 2016-11-22
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Jerome Williams
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I recommend this bus!
  • Posted on: 2016-11-19
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Iftekaruddin Ahm
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I recommend this bus!
The bus ticket has arrival time in Pittsburgh as 11.45pm which is incorrect. My son had to wait for me for 90 hours to pick me up. The actual arrival time in 12.20am. Please update the website with correct timing.
  • Posted on: 2016-11-19
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Hernando Widjaya
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I recommend this bus!
  • Posted on: 2016-11-16
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
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I recommend this bus!
  • Posted on: 2016-11-16
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Elizabeth
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I recommend this bus!
Grandkids had fun on thy bus.
  • Posted on: 2016-11-16
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Elizabeth
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I recommend this bus!
I won't take no other bus.
  • Posted on: 2016-11-16
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Elizabeth
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I recommend this bus!
💘 gotobus
  • Posted on: 2016-11-15
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tony Hunt
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I recommend this bus!
  • Posted on: 2016-11-14
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Mamadou Seck
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I recommend this bus!
Having Wifi is essential for many customers.
  • Posted on: 2016-11-14
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Markell
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I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony Hunt
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I recommend this bus!
  • Posted on: 2016-11-09
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
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I recommend this bus!
  • Posted on: 2016-11-08
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Ricardo
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I recommend this bus!
I really like your bus drivers. Tonight's bus was dirty. The bus was coming from NY, and it was supposed to go to Cleveland. For some reason, the Cleveland-bound bus was changed to go back to NY. However, it wasn't cleaned beforehand, so the seats, the floors and the bathroom were pretty dirty. Even all of the garbage bags were already filled with garbage. Every seat on this bus was taken, so it was packed and dirty. However, the bus drivers and workers from this company are really courteous, and we made great travel time. I will continue to use this bus service.
  • Posted on: 2016-11-05
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
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I recommend this bus!
  • Posted on: 2016-11-03
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: yvette
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Bren
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I recommend this bus!
Nearly 2 hours late to my destination due to bus break down. Would like a fefund, or I will definitely not be taking a Chinatown bus again.
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tony Hunt
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony Hunt
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mustafa Mert Ter
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I recommend this bus!
  • Posted on: 2016-10-28
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Joe
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I recommend this bus!
The roads are wet and there is thick fog in patches along the highway, so why is this driver speeding higher then the recommended speed limits and racing tractor trailers on the road. More consideration should be on safety. PLEASE!
  • Posted on: 2016-10-27
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Carlton benjamin
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I recommend this bus!
  • Posted on: 2016-10-27
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Dawn Crawford
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I recommend this bus!
The seats could be much bigger we need more legroom.Other than that it's always a good ride
  • Posted on: 2016-10-26
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Yehudis
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I recommend this bus!
The bus was very hot. I normally have no problem sleeping on buses when traveling through the night. This time however, because of the extreme heat (even after requesting that the heat get lowered) I was unable to sleep for more than a half an hour the whole ride.
  • Posted on: 2016-10-26
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
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I recommend this bus!
  • Posted on: 2016-10-26
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Demond Merritt
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I recommend this bus!
Good GotoBus great
  • Posted on: 2016-10-25
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Dawn
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I recommend this bus!
Clean the bathroom!!!!!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: hanm6686@gmail.c
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Rachel Kim
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Laura Manos-Hey
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I recommend this bus!
We got to Harrisburg an hour late. I've been taking this bus for years and that was a first. Other than that, great ride!
  • Posted on: 2016-10-21
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Karthik Harihara
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I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Domonike
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I recommend this bus!
Great great service
  • Posted on: 2016-10-19
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Domonike
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I recommend this bus!
Great service, bus got to NY on time
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Jennifer A. Pyle
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I recommend this bus!
The bus going to New York from Cleveland smells so bad the chairs and the whole bus. Smells like homeless people. But the bus going to Cleveland from New York is excellent overall rate is 5 star.
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Joshua Kery
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I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alycia
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I recommend this bus!
Overall I was pleased with this trip. Even though I accidentally booked the wrong days (leaving after midnight will throw you off apparently), they let me pay a small fee on the bus to switch my ticket. It could have been a much bigger hassle! Especially since I was my own fault. I really appreciated that.
  • Posted on: 2016-10-15
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Joshua Kery
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I recommend this bus!
Very fast. Very impressed.
  • Posted on: 2016-10-14
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Christine
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I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: kevin
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I recommend this bus!
Rapid and very comfortable
  • Posted on: 2016-10-13
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Alia Cowan
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I recommend this bus!
I just wish that the bus would come a little earlier
  • Posted on: 2016-10-10
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Vermar White
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I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Sabsen
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I recommend this bus!
Inexpensive and ok. Amtrak is much more comfortable but also insanely expensive.
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Domonike Henry
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I recommend this bus!
Great service and they were on time and got to destination on time
  • Posted on: 2016-10-09
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Qin
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I recommend this bus!
  • Posted on: 2016-10-07
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
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I recommend this bus!
  • Posted on: 2016-10-07
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Nahi EL Chammas
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I recommend this bus!
It was dirty where I sat in the bus There was a big hole in the window and the wind was blowing in my face all the trip
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mustafa
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I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Anthony Hunt
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I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Ricardo
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I recommend this bus!
Great Wall's bus drivers are really, really courteous and professional. The bus is clean. The ride is smooth. The bathrooms are really bad. That is the only bad thing about an otherwise excellent trip and service.
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Hernando widjaya
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I recommend this bus!
  • Posted on: 2016-09-21
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Paul
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I recommend this bus!
The staff is fine. They do everything possible to get you to your location in a timely fashion. The bathroom smell is awful, always is too, third world at best. I take the bus every week, but wouldn't recommend it to a friend.
  • Posted on: 2016-09-20
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Aaron
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I recommend this bus!
The bus broke down in the mid of the route, fortunately we were at a rest stop, and the staff was able to fix it. I would probably take the bus again because it is cheep, but I would not feel comfortable recommending it to others without a warning at least.
  • Posted on: 2016-09-10
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Hart
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I recommend this bus!
It was a wonderful experience. Very attentive driver, brand new bus, swift. 7 1/2 hours - he got in a half hour early.
  • Posted on: 2016-09-07
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Hernando Widjaya
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I recommend this bus!
  • Posted on: 2016-09-03
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Hernando
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I recommend this bus!
  • Posted on: 2016-09-02
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Glenette Goings
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I recommend this bus!
The restroom was disgusting and there was no bathroom tissue and when I asked the staff about it they said they don't provide that and there was no light in the bathroom
  • Posted on: 2016-08-26
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: ZOYA
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I recommend this bus!
WERY GOOD
  • Posted on: 2016-08-26
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
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I recommend this bus!
  • Posted on: 2016-08-23
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Destiny
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I recommend this bus!
  • Posted on: 2016-08-18
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony
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I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Umesh
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I recommend this bus!
Journey with great wall was good!!!
  • Posted on: 2016-08-14
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Phillip harris
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I recommend this bus!
Yo all way good to me
  • Posted on: 2016-08-12
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Latia primous
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I recommend this bus!
  • Posted on: 2016-08-11
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: R Muniz
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I recommend this bus!
Love this bus, and the bus drivers are the nicest in the business. That bathroom, though, is not very pretty. I complain about the bathroom, but I would take this bus without hesitation because the drivers and the service are that good.
  • Posted on: 2016-08-11
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Adriana Ventura
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I recommend this bus!
Great ride like the fact that I get to my destination @ schedule time n not to many stops . Drivers very polite . I always travel Great Wall great experience.
  • Posted on: 2016-08-11
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Winston Jackson
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I recommend this bus!
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: RM
  • Star ratings:
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  • Comfort:
I recommend this bus!
You have the friendliest and nicest drivers.
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Fred Weiser
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Probably the fastest way to get from a to b by bus. Unfortunately they really need to do something about their bathrooms because they smell very bad. Also the website for some reason would not let me book a round trip ticket to Cleveland, which would have saved me some money. Instead, I had to purchase two one way tickets.
  • Posted on: 2016-08-07
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Bin Gao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-07
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Timothy Allomong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Sherae
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Lauren
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Lauren
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Lauren
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Andy Dilbert
  • Star ratings:
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I recommend this bus!
The actual drop point should be noted thanks.
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: abdullah mazhar
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Charlotte Balfou
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The leg room between the seats is so resticted that my legs were crunched against the seat in front. There was a smell of moth balls in the bus, and the toilet was disgusting. The bus did not end at Madison St as the ticket said but on Canal, and with no warning of the change. People who were being met were stranded.
  • Posted on: 2016-07-29
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Demond
  • Star ratings:
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I recommend this bus!
Great bus
  • Posted on: 2016-07-26
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Lan Gao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-26
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Yehudis Modes
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
Very smooth ride. Thank You!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mustafa Mert Ter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-22
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-21
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Bin Gao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-20
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-20
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Piyo Boonyarat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Piyo Boonyarat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Piyo Boonyarat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Piyo boonyarat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Piyo boonyarat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Piyo boonyarat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Piyo boonyarat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great Value.
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Eric Petuska
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus was very comfortable, air conditioning worked well, seats were very comfortable. Driver did an excellent job. Only criticism I have is the bathroom was very dirty and obviously hasn't been cleaned in awhile. Towards the end of the trip I could smell the bathroom while at my seat. If it was any worse I would not recommend to a friend.
  • Posted on: 2016-07-18
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Jay jay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-15
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: annette
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Need Wi-Fi or a movie playing
  • Posted on: 2016-07-13
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: R Muniz
  • Star ratings:
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I recommend this bus!
The bus ride, the driver, and the experience are really great. The bathroom is bad.
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: JJ
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Zachary
  • Star ratings:
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I recommend this bus!
It is a great deal and they make good time.
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Imani Bell
  • Star ratings:
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I recommend this bus!
The bus literally caught on fire (7/10/16) and we were stranded on the side of the road for 30 mins or more. driver could NOT speak English and several passengers walked to the next available exit. no one mentioned refunds or apologies and just shoved us on the next bus. the bus was on fire for maybe 10 minutes before he actually pulled over, even though several passangers were yelling at him to stop.
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Rahatu Alasane
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-07-09
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Christina vega
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Prajwal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Laurie Charles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Laurie Charles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Laurie Charles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Kaleigh
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Great Wall Bus. Pros: mad cheap, no-bullshit efficient staff, garbage bags every few seats to keep bus relatively uncluttered. Cons: have to sign in at office early to get your reserved seat, or you're screwed; bathroom stinks to high heaven. But just $60 for a round trip to see my family in PA during NYC internship? Hell yeah! Protip: grab some steamed buns from the hood near the station to snack on during the ride. Delicious.
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Sam
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Santosh
  • Star ratings:
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I recommend this bus!
The seats should be convenient enough.
  • Posted on: 2016-06-28
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: annette
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
the only thing I don't like about this company is that they don't refund your if you miss a bus or aloud you to use your ticket anthor time wilth this company is that ,they don't aloud
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mustafa Met Terz
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mustafa Mert Ter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-22
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Benjamin Leb
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
So much better than Megabus, which takes 10+ hours to do the same trip, but still just an affordable option. Not comfortable, not fast, just cheap
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Xiaofang Zheng
  • Star ratings:
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I recommend this bus!
girl worked at Manhattan ticket booth was really nice, I forgot to bring my wallet with me when I went there to hv my eticket printed out, she printed it out for me and told me to remember print it out next time!
  • Posted on: 2016-06-19
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Susan Yanowitz
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Anthony Hunt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Sungjin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-17
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Bin Gao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-08
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-03
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Brunno
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-03
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I rode a brand new bus this trip & it made all the difference! It was clean, SMELLED GOOD, & the bathroom didn't stink up the whole bus this trip. What a refreshing surprise!
  • Posted on: 2016-05-27
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Alyssa Joseph
  • Star ratings:
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I recommend this bus!
The use charging ports were excellent. We had a great ride. I would def travel again . Only thing is Purchase your own ticket because I purchased tickets for my friend and I and I almost didn't make it but they wouldn't let her board without seeing my ticket although her name was on it and she had her Id.
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: John nguyen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: abdullah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-21
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Adriana Ventura
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Wonderful n peaceful ride driver very respectful n friendly
  • Posted on: 2016-05-20
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: alex
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
BATHROOM IS DISGUSTING! PLEASE FIX THIS! Every time I ride this bus the bathroom is terrible! Please help!
  • Posted on: 2016-05-20
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Fredys
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-20
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: R Muniz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
This bus company on Madison Street has the best and friendliest bus drivers. Many have limited English, but they are all helpful, smiling, courteous and respectful. The only bad thing about the bus is that the bathroom is never clean. Too many men use it and there is urine all over the seat and floor. Perhaps it would be better if there were a urinal installed there, too, to reduce the poor aim of the male passengers.
  • Posted on: 2016-05-18
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Satish
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-15
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Rahatu Alasane
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-15
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Irene
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus was overall clean , staff where a little rude , bus restroom was very dirty and there was no toilet paper 😔.. Bus ran ontime .
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Alfonso Cabral
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
the driver was speaking Chinese when a lot of people wasn't Chinese speakers
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Isaiah moore
  • Star ratings:
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I recommend this bus!
45 minutes late
  • Posted on: 2016-05-14
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Marco Francis Sc
  • Star ratings:
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I recommend this bus!
My Daughter Mercedes Aemilia were pleasantly surprised how nice our Great Wall bus was!Great choice for my Birthday trip!!!!!!🙂🙂
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great value.
  • Posted on: 2016-05-06
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Umidjon
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Good, but When I called to customer service, the woman was very rude. and in the bus driver speaks only china language, I don't understand it
  • Posted on: 2016-05-03
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Maria plana
  • Star ratings:
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I recommend this bus!
Nice trip is puntuality
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: abdullah mazhar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tony Hunt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony Hunt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Dawn Knight
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bathroom is very unsanitary.
  • Posted on: 2016-04-30
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Robert
  • Star ratings:
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I recommend this bus!
I approve using Great Wall Bus, but I have difficulty communicating with the driver. A serious problem--I left my iPad and a folder problem that must have felt out in the overhead shelf. Now I need to find its phone number in Pittsburgh.
  • Posted on: 2016-04-26
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Sandeep Ahuja
  • Star ratings:
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I recommend this bus!
Punctuality is the key. Try and stick to it. If any delays are known then contact people and let them know.
  • Posted on: 2016-04-24
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Dawn Knight
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bathroom appears to have never been cleaned. It's a health hazard. The bus trip is way too long to not have a usable bathroom.
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Sharina Shelton
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I recommend this bus!
They leave on time but take forever to get to destination
  • Posted on: 2016-04-23
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tony Hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Tanya
  • Star ratings:
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I recommend this bus!
Service was great but bus was really old and not really comfortable.
  • Posted on: 2016-04-22
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Highly recommend!
  • Posted on: 2016-04-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Shonda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-21
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: R Muniz
  • Star ratings:
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I recommend this bus!
Your bus drivers are really great. They smile, and they try really hard to be nice and friendly. The bus is fine. It's a quick and decent ride. The only bad thing is the bathroom. It is always dirty. This time, someone actually defecated on the seat, and the smell permeated the whole bus. The rest of the bus is clean, but, for some reason, the bathroom is not. All in all, I prefer your bus with its friendly bus drivers and courteous passengers instead of Megabus or Greyhound with their selfish passengers and very rude bus drivers.
  • Posted on: 2016-04-17
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Ashley
  • Star ratings:
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I recommend this bus!
I love the staff. They are always friendly. Sometimes they take forever to leave at the departure time however I understand they are giving others time to make the bus so I don't complain. The bus is very comfortable however they should do more to sanatize the bus and keep it clean cause all the time I get on the bus, there is trash everywhere and the bus smells weirs but otherwise, I love the services provided by great Wall.
  • Posted on: 2016-04-16
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: R Muniz
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I recommend this bus!
Friendly and respectful drivers--way nicer than those who work for Megabus or Greyhound. Quick ride. The only downside is the bathroom on board.
  • Posted on: 2016-04-13
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Doreencalvin
  • Star ratings:
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I recommend this bus!
Wish I had wifi. The bathroom need a small wash basin
  • Posted on: 2016-04-12
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Lancina O.
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-05
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-04-04
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Amber Garcia
  • Star ratings:
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I recommend this bus!
They're usually pretty efficient time wise, this trip took longer than usual but I still enjoyed it.
  • Posted on: 2016-03-31
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Michelle
  • Star ratings:
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I recommend this bus!
Everytime I leave from New York to Cleveland, I'm given a seat in the back of the bus. How are the seats allocated? I enquired as to the seating, was told it was in the middle, which was a grave falsehood. Also, I paid one price going to NY and another back to Cleveland. Can anyone explain why that is? I have told friends and family about Great Wall. Recommend..? It would help also if the driver and staff spoke some English so as to communicate with/to the English speaking passengers.
  • Posted on: 2016-03-28
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Bin Gao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
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I recommend this bus!
great value
  • Posted on: 2016-03-28
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
great value
  • Posted on: 2016-03-27
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Anthony Hunt
  • Star ratings:
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I recommend this bus!
Good ride.
  • Posted on: 2016-03-27
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Anthony Hunt
  • Star ratings:
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I recommend this bus!
Very fast ride.
  • Posted on: 2016-03-22
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-20
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Rosemond
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-17
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
  • Star ratings:
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I recommend this bus!
This trip was much better than previous trips - the bus was cleaner & the stench of the bathroom didn't smell up the whole bus - probably because it was w newer bus. Also the USB Chargers were great!
  • Posted on: 2016-03-16
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: shoshanah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-12
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-09
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: arlecia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-08
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Richard hall
  • Star ratings:
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I recommend this bus!
Was much better than expected, buses are only for transportation from point a to point b and are expected to not be a first class plane ride but the floors were very clean I was able to take my shoes off and relax on my ride to New York from ohio, huge plus for having trash bags at the seats, for the price and the comfortability it was well worth the money paid! Huge thanks for getting me to my destination quickly and safely!!!!
  • Posted on: 2016-02-24
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Ion Seong Ng
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I recommend this bus!
very good services
  • Posted on: 2016-02-16
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Alex
  • Star ratings:
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I recommend this bus!
I have always had great experiences with GoTo bus, especially recently. We were driving through a snow storm last night, and although we arrived very late to our destination, we arrived safely.
  • Posted on: 2016-02-16
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Erica
  • Star ratings:
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I recommend this bus!
The bathrooms are really really really super gross! I was horrified. I recommend as the bus is clean but bathrooms are not. Beware of drinking anything!
  • Posted on: 2016-02-16
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Anna Harutyunyan
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I recommend this bus!
The bus is ALWAYS late!!!
  • Posted on: 2016-02-12
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: RM
  • Star ratings:
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I recommend this bus!
The bus driver was really, really friendly. Great job.
  • Posted on: 2016-02-10
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
great value!
  • Posted on: 2016-02-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Great Value!
  • Posted on: 2016-02-09
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Kris Kreiger
  • Star ratings:
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I recommend this bus!
Experience was good. Bus a little too warm.
  • Posted on: 2016-02-08
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-06
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-06
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Bin Gao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-02
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Dynae Shaw
  • Star ratings:
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I recommend this bus!
Wifi would be appreciated and outlets on the bus. I think the schedules that we book should include when rest stops will be.
  • Posted on: 2016-02-02
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: james henderson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-01
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mert
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-01
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: samantha swinson
  • Star ratings:
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I recommend this bus!
They could let you know the stops
  • Posted on: 2016-02-01
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Jennifer Quiles
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-30
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Christine Simko
  • Star ratings:
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I recommend this bus!
I found that this bus was super quick. Although I was nervous when I arrived 15 minutes early to board it, the bus arrived 5 minutes before the journey which was fine. Boarded promptly and the ride was even quicker than anticipated. I have been on buses with nicer amenities like wifi and outlets, however, I think this bus does a much better job getting you from point A to point B and definitely recommend it for that reason.
  • Posted on: 2016-01-25
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-25
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Soh
  • Star ratings:
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I recommend this bus!
You will survive.
  • Posted on: 2016-01-23
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Winston Jackson
  • Star ratings:
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I recommend this bus!
Bus still had trash on it from previous trips... bus was very cold when asked the lady was very rude. I take you busy every time I travel to NY... this last trip up was very unpleasant...
  • Posted on: 2016-01-17
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: deloris armstron
  • Star ratings:
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I recommend this bus!
No complaints, great ride for the money
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Jammie
  • Star ratings:
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I recommend this bus!
Took bus from NYC to Youngstown. Driver was great snd made good timing. There was no toilet paper in the bathroom or hand sanitizer. Reading lights did not work.
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Chris Jerome
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-08
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: parnel dupoux
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-08
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
I ride every Thursday for over a year.
  • Posted on: 2015-12-15
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Miguel
  • Star ratings:
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I recommend this bus!
Service was great, schedule is perfect, bus was on time, safe and affordable. Would like to see a cleaner bus and especially a cleaner toilet on the bus. Will certainly use again.
  • Posted on: 2015-12-12
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: asif pathan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-12
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: asif pathan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2015-12-12
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: asif pathan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-12
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Ashley
  • Star ratings:
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I recommend this bus!
The bus was clean with the exception of the bathroom which was covered in urine and had no toilet paper. Ride went great until we got to destination city and made a random stop to discharge 2 people, and then drove the least direct route possible to the bus stop. We ultimately were just under an hour late to the destination because of the chosen route. Otherwise, the bus was good and I will definitely use again!
  • Posted on: 2015-12-11
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-10
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: asif
  • Star ratings:
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I recommend this bus!
Good service
  • Posted on: 2015-12-09
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Tacra Hughes
  • Star ratings:
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I recommend this bus!
No heat No tissue
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Charles Shell
  • Star ratings:
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I recommend this bus!
Smooth ride and fast . The bus to Harrisburg was ten minutes behind and we made it to on time. if you are tall your legs will cramp . Worth what you pay.
  • Posted on: 2015-12-05
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-03
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Michelle emerson
  • Star ratings:
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I recommend this bus!
I hope you plan to have more daily trips soon.
  • Posted on: 2015-12-02
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Caitlin Burgdorf
  • Star ratings:
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I recommend this bus!
I appreciated that the bathroom was not smelly this time!
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Srichakri Pamula
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Gtshota
  • Star ratings:
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I recommend this bus!
You guys need really need to clean the bus bathroom smells awful and the bus needs to be clean also
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Mabel Wu
  • Star ratings:
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I recommend this bus!
Ride was fine, but bus driver talked extremely loud to nearby passengers and on the phone. Was an 11pm-7am bus ride so many of us were trying to sleep. Bus was also over an hour late to the scheduled arrival to NYC.
  • Posted on: 2015-11-30
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Ann
  • Star ratings:
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I recommend this bus!
There is no heat in the winter time in the buses I've taken.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Fanny Arias
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Chris Jerome
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Great Value.
  • Posted on: 2015-11-30
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
great value!
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Wayne Cameron
  • Star ratings:
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I recommend this bus!
There were no plug for devices and the lights in the bathroom and the seats did work. Lines should be clearly set for customers in order of arrival. However, the service is professional and something I will continue to use if standards and price are maintained.
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Aaron patrick
  • Star ratings:
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I recommend this bus!
The bus is always over crowded and never any leg space NO OUTLETS OR WIFI TO COMPETE YOU MUST HAVE A BETTER BUS IT'S less expensive yes but cost should not determine comfort
  • Posted on: 2015-11-26
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Lana Li
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Andy Pan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Neil
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Elaine
  • Star ratings:
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I recommend this bus!
It is cheap, and fast but bathroom it's gross not even paper toilet
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Sarah Pekdemir
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-23
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Phone ports would make it a much enjoyable trip.
  • Posted on: 2015-11-23
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Sauda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-23
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: ernest levert
  • Star ratings:
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I recommend this bus!
Great Service
  • Posted on: 2015-11-22
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Janayah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-21
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Josh Reisner
  • Star ratings:
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I recommend this bus!
Smokers in the restroom made my allergies go crazy. They need to get outlets so you charge your phone and laptop
  • Posted on: 2015-11-20
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Jaytiaa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-20
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Ashley
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-17
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Vivian
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-16
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Highly recommended
  • Posted on: 2015-11-15
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Fredys
  • Star ratings:
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I recommend this bus!
Very good company
  • Posted on: 2015-11-14
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
I ride every week. Cost effective
  • Posted on: 2015-11-08
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-07
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: George
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-07
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Alex
  • Star ratings:
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I recommend this bus!
Ok.
  • Posted on: 2015-11-06
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Just need to install USB Jacks. Everything else all good.
  • Posted on: 2015-11-05
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Great Value.
  • Posted on: 2015-11-03
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
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I recommend this bus!
great value!!
  • Posted on: 2015-11-03
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-02
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: jason
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-30
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Daniel Espinoza
  • Star ratings:
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I recommend this bus!
Thanks Great Wall you are providing a great service. bathroom and buses clean. Tell in advance the next station, for example: "in 45 minutes will be at Forbes" to stay attentive. Regards,
  • Posted on: 2015-10-30
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Anthony Nathanie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-28
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: CJ
  • Star ratings:
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I recommend this bus!
I've been taking the Great Wall Bus between NYC and York, PA for years! I recommend it if you want a very reasonable fare ($30 each way) and don't mind compromising somewhat on comfort. They have a small indoor waiting room if needed, but I usually just prefer to wait outside. Passengers check in at the counter to get an assigned seat, which makes for a smooth boarding process. The bus is usually right on time! Friendly staff. Very little legroom, but it doesn't really bother me. Bus never totally clean, though never disgusting either. Overall, a solid B+ from me!
  • Posted on: 2015-10-28
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: D'Anthony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-28
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Sid
  • Star ratings:
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I recommend this bus!
There was no stop for dinner. The bus started at 5PM, and reached at midnight. The intermediate stop was too short, I did not even have the time to use the restroom.
  • Posted on: 2015-10-27
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Evette
  • Star ratings:
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I recommend this bus!
The bus service is decent. I took the bus from Forbes avenue. Seems like they don't have a place to wait. We were Waiting on the sidewalk if the road in the cold. The bus was 8-10 minutes late, but that's no big deal for me cause he still reached at the same time in the morning. I wish the drivers could speak little English to answer my basic questions, but that's a good to have for me since I figured our the answers to my questions with my frequent use of go to bus.
  • Posted on: 2015-10-24
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Wang zheng
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-22
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Wangzheng
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-20
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Harinder Paul
  • Star ratings:
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I recommend this bus!
It takes very little to be very good. NY bus station does not even have soap in bathroom or paper towels to dry your hand. Your company is proving a very special bus service. Why not make it even better experience. It will not cost money only some one to spend little bit if time and pay attention Small things go a long way. Similar to your company name gotobus. I am not being rude and angry. I studied marketing in college. So please help your customers have a better experience. They pay and make your job your business successful I am sorry if I hurt anyone's feeling. Good business to your company. Harinder
  • Posted on: 2015-10-20
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Aaron Szczurek
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-19
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Constance
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-19
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Constance
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-18
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-17
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Trip was excellent. Driver right on time!
  • Posted on: 2015-10-16
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Stephen Gorham
  • Star ratings:
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I recommend this bus!
It was a great,will do business with again
  • Posted on: 2015-10-15
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Sfan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-14
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: SHADAE BARTLEY
  • Star ratings:
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I recommend this bus!
very economical
  • Posted on: 2015-10-13
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Evette Mathews
  • Star ratings:
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I recommend this bus!
I took points off for the staff cz when we reached NY, my suitcase had shifted right inside the storage. I'm a woman and had worn a dress. I asked the driver to assist me, he said do it yourself. I had to crawl all the way inside to pull out my own bag which was awkward. Also the restroom at Pittsburgh badly needs repairs. It's gross dirty and smells. Travel by this service if u can control ur bladder n bowel for the entire journey. Only plus point is its a quick journey to NY.
  • Posted on: 2015-10-13
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Evette Mathews
  • Star ratings:
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I recommend this bus!
I wish the bus lights were working. I like to read in the bus but the individual lights do not work. Also there is no WiFi which is alright, cz I can use my own data. The bus stops around 9pm for a break but the driver doesn't announce what time the bus will leave and the duration of the break. All said and done, I would still recommend this service. It's convenient and seats are decent for this travel.
  • Posted on: 2015-10-12
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Aaron Szczurek
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Raghavan Vallur
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-11
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Driver not too friendly. Dropped off people before last stop on Madison. Drop off right after Manhattan bridge off ramp to make left instead of right on allen. Made passengers a lil upset.
  • Posted on: 2015-10-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Humayyun Habib
  • Star ratings:
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I recommend this bus!
Could you please stop at redners in Lebanon, PA and than jump right back on the highway
  • Posted on: 2015-10-08
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Roxene Thompson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-07
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: RM
  • Star ratings:
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I recommend this bus!
The drivers are great. I really like taking this bus. There are occasions when the passengers are too rude (those who take the bus because it's cheap are the ones who seem to complain the most), and there are times when the bathroom is really, really bad because men have poor aim. Overall, I really like the bus and this particular company.
  • Posted on: 2015-10-07
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Could use some USB ports. Very cost effective
  • Posted on: 2015-10-06
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
I travel every Thursday to harrisburg. Bus is enjoyable
  • Posted on: 2015-10-05
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mara
  • Star ratings:
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I recommend this bus!
Is Good fot travel Good person an cheap trip
  • Posted on: 2015-10-01
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Shawn
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-30
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Fred Weiser
  • Star ratings:
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I recommend this bus!
Need to clean the rear bathroom better.
  • Posted on: 2015-09-29
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Albert Williams
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-29
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Jeffry chiplis
  • Star ratings:
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I recommend this bus!
bus was clean accept the bathroom. It smelled of real strong urine, no toilet seat, or toilet paper.
  • Posted on: 2015-09-29
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: jeff chiplis
  • Star ratings:
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I recommend this bus!
the bathroom really needed to be cleaned.
  • Posted on: 2015-09-29
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Mei fang yang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-25
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Erin
  • Star ratings:
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I recommend this bus!
The price was ok, but there was nothing on the bus to identify that it was a " Goto bus". The driver did not say 5 words to me. I thought we were going to be dropped off at a bus station instead we were just plopped in the middle of Chinatown.
  • Posted on: 2015-09-25
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Genesis duran
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-23
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Douglas williams
  • Star ratings:
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I recommend this bus!
Bus was on time got too Cleveland early,bus bathroom was dirty
  • Posted on: 2015-09-22
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Anna Harutyunyan
  • Star ratings:
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I recommend this bus!
WiFi and outlets in the bus would be highly appreciated. The ride was fast and comfortable overall, and the prices are great.
  • Posted on: 2015-09-22
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Khabirah A
  • Star ratings:
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I recommend this bus!
Comfortable and fast
  • Posted on: 2015-09-21
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Amy Cheresnowski
  • Star ratings:
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I recommend this bus!
It was a new bus which was great but the customers behind me were awful. Loud Facetime conversations and watching TV shows with no headphones. There are no instructions for quiet conversations or using headphones to watch/listen to music. It was awful! Simple instructions would be great! In the past people would also smoke in the lavatory. So, while I appreciate the upgraded bus I still think signs prohibiting smoking and courteous manners would be helpful. For the price though, you can't beat it.
  • Posted on: 2015-09-20
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Sameea
  • Star ratings:
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I recommend this bus!
Please consider wall outlets and WiFi for customers on long trips.
  • Posted on: 2015-09-18
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Sonia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-17
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-17
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Franchesca
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-13
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: milan
  • Star ratings:
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I recommend this bus!
excellent
  • Posted on: 2015-09-13
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Denise Ford
  • Star ratings:
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I recommend this bus!
Amazing experience. Relaxing and easy ride.
  • Posted on: 2015-09-12
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Jacob Kocholla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-09
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Andy Pan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Evette
  • Star ratings:
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I recommend this bus!
I wish they had cleaned the bus before taking us in, but it was alright. The restroom in the waiting area needs better maintenance. The bus journey is quick and seats are quite comfortable.
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Evette
  • Star ratings:
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I recommend this bus!
The trip is quicker than Megabus and that's what makes it worth it. New york waiting area is decent and clean.
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: jason
  • Star ratings:
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I recommend this bus!
The seats are ridiculously close together. The guy in front of me leaned his chair back and I had 6 inches in front of me. No room.
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: juanita fudge
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-06
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Shemaria
  • Star ratings:
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I recommend this bus!
The bus broke down however the driver was able to fix it after a few attempts. Please add charging outlets.
  • Posted on: 2015-09-05
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Paul Joseph
  • Star ratings:
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I recommend this bus!
Very friendly driver.
  • Posted on: 2015-09-05
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Y Wang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-01
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Rhonda Sutton
  • Star ratings:
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I recommend this bus!
This is the 2nd time I have used this bus company and both times the drivers insisted on telling the passengers to get off before they reached the address printed on the ticket. If I paid for a ticket to take me to 94 Madison street I should not have to get off the bus 13 to 15 blocks away.
  • Posted on: 2015-08-31
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Hector Delgadill
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-29
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Very good service. Busses could be upgraded with USB ports. Overall service is great. Prices very reasonable.
  • Posted on: 2015-08-29
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Hector Delgadill
  • Star ratings:
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I recommend this bus!
Overall it was a pretty good trip. Though the bus wasn't really dirty, the dingy windows gave the impression that it was. We were an hour late at arriving to Harrisburg.(Supposed to get there at 9:20/ arrived at 10:30) The driver and staff were pretty great, no complaints there, they were overall nice. The seats felt a little cramped so the comfortability was superb but it was manageable. Again overall a great trip, besides the lateness.
  • Posted on: 2015-08-26
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Baljeet Singh
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-26
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: baljeet singh
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-24
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Rashad
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-23
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: SD
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Sayonna
  • Star ratings:
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I recommend this bus!
Another passenger packed fish in their luggage which leaked and ruined my suitcase and clothing. I am trying to see if i can save the items. The bus left on time but arrived to my destination more than an hour late. There were no outlets. The people behind me smelled like weed. I have taken this bus before and had none of these issues. I would still recommend this bus company.
  • Posted on: 2015-08-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Rekouche Khaled
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I recommend this bus!
There was no indication about the closest stop to destination. I booked on the web, I choiced a stop near the final destination, it wasn't considered.
  • Posted on: 2015-08-22
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Kai Bing Wong
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-22
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Roy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-18
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Edna
  • Star ratings:
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I recommend this bus!
I was using this service for the first time. I feel that the driver needed to communicate with passengers e.g. announce the different stops. When I got to my destination I did not know I had arrived. Also, I only knew there was a rest room at the back of the bus when I was about to disembark.
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Jay
  • Star ratings:
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I recommend this bus!
The bus is not clean enough. Seats are too small without enough leg room. NY bus wait in the room or outside was terrible.
  • Posted on: 2015-08-17
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Abdullah mazhar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-16
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Lucky Beckett
  • Star ratings:
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I recommend this bus!
This is not for the faint of heart but a well seasoned traveler will appreciate getting from point to point quickly and in the time stated or earlier! Newer equipment and quiet respectful passengers. Good job.
  • Posted on: 2015-08-16
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Norberto Avila
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-13
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Muhammed Armiyao
  • Star ratings:
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I recommend this bus!
Over all this was a smooth ride, bus was on time. Staff were nice. I was seated in the back..The only issue I had was the stench that that was coming from the bathroom. No tissues or running water in the bathroom. No charging spots on the bus. And a couple of Chinese guys went into the bathroom to smoke, that was a very dangerous move, putting our life in jeopardy
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: samuel sher-masi
  • Star ratings:
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I recommend this bus!
It was very bad experience coming back the ticket collector was very bad person he disrespected me I dont appreciate what he said .my seat and front of my seat was brooken, bus was more then two hours late .
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Bin Gao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-08
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Anthony LaRussa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-07
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Nancy Lawson
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-06
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Taisha Boney
  • Star ratings:
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I recommend this bus!
Great service bus right on schedule!
  • Posted on: 2015-08-02
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Nykoli
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-02
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Jonathan
  • Star ratings:
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I recommend this bus!
You get what you pay for.
  • Posted on: 2015-08-01
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Isela
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-01
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Taisha Boney
  • Star ratings:
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I recommend this bus!
I just wish the bus come at a earlier time other than that everything was fine.
  • Posted on: 2015-07-27
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Luis Huezo
  • Star ratings:
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I recommend this bus!
A little more English would be better.
  • Posted on: 2015-07-26
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Robert Francis
  • Star ratings:
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I recommend this bus!
Excellent experience....very professional and courteous!
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Diana Aguilar
  • Star ratings:
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I recommend this bus!
They made it possible for us to board even though the bus was already leaving
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Nicky
  • Star ratings:
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I recommend this bus!
The driver/staff speaks no English!!!
  • Posted on: 2015-07-14
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-14
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: J
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-13
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Ndeye dossou Nda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-13
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Wentao Jiang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-12
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Lianzheng Mu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-11
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Crystal
  • Star ratings:
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I recommend this bus!
Driver was speeding so fast that someone large bag fell from the over head bin. I have a small knot and a headache. For future notice please stress to all your drivers that Safety is always first, time isn't always about everything. This was my first bad experience , I hope it's my last.
  • Posted on: 2015-07-11
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James
  • Star ratings:
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I recommend this bus!
we are satisfied ! the customer service is curious and cool thank you Great Wall. the online service and application is clear and easy thanks to GotoBus I hope we didn't leave out anyone including drivers
  • Posted on: 2015-07-10
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Joaquim
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-10
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Great Value!
  • Posted on: 2015-07-10
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Great Value!
  • Posted on: 2015-07-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Great Value.
  • Posted on: 2015-07-08
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Annette Hampton
  • Star ratings:
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I recommend this bus!
It Was a Great Experience
  • Posted on: 2015-07-02
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Ed Graban
  • Star ratings:
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I recommend this bus!
I've taken this trip maybe a dozen times now and have always been satisfied.
  • Posted on: 2015-07-01
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Samuel Yambrovic
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-30
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: ednerlande
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-30
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Tends to arrive about 20 minutes later than scheduled but still a great value.
  • Posted on: 2015-06-30
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark Intrieri
  • Star ratings:
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I recommend this bus!
Tends to arrive about 20 minutes later than scheduled but still a great value.
  • Posted on: 2015-06-26
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Hadi Hassan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-06-24
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Samantha
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-06-24
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: eapa choudhury
  • Star ratings:
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I recommend this bus!
Bathroom was very nasty and the bus was smelling very bad. Also garbage was full in corner of every seat. I travel by this bus a lot please make sure to keep it clean.
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: TIFFANY BENNETT
  • Star ratings:
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I recommend this bus!
Love it and will gladly take my family instead of driving.only thing is I wishvthey went to new jersey airport
  • Posted on: 2015-06-20
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Tristan
  • Star ratings:
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I recommend this bus!
I loved how helpful the staff and the driver were i cant wait to book my next trip
  • Posted on: 2015-06-19
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Kaleigh Lukacs
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-19
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Precious Anyadik
  • Star ratings:
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I recommend this bus!
Driver was pleasant. Journey was smooth
  • Posted on: 2015-06-17
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Nayana
  • Star ratings:
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I recommend this bus!
Horrible service. Drivers or any of the staffs don't know English. Bus delayed by 3 hours
  • Posted on: 2015-06-16
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Joshua Bell
  • Star ratings:
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I recommend this bus!
Bus was supposed to arrive at 120 AM but did not show until 150 AM and no one would answer the contact number provided
  • Posted on: 2015-06-16
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-06-14
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Andy Pan
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-06-09
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Yameogo Gervais
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-08
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mason Roberts
  • Star ratings:
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I recommend this bus!
This bus is excellent deal if you are a stingy traveler on a budget, as I am. It was so nice to have a direct ride to Pittsburgh without numerous intermediate stops as you would get with Greyhound or Megabus. I would definitely suggest this bus if you are less concerned about superfluous amenities and more concerned with getting from point A to point B cheaply and quickly.
  • Posted on: 2015-06-06
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Coqui
  • Star ratings:
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I recommend this bus!
Your drivers are really nice, courteous and friendly. The buses are not clean, and the bathrooms are really bad, but the price and the convenience of the ride are unmatched.
  • Posted on: 2015-06-05
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: love kakkar
  • Star ratings:
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I recommend this bus!
Seat r not confortable
  • Posted on: 2015-06-02
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Wentao
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-06-01
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: ruixi fan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-06-01
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: nidia cardozo
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
i lost my trip because i couldn't fine the place were is your localization gps couldn't fine the place i bought the ticket online so i lost my money...
  • Posted on: 2015-05-31
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Sam
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-05-29
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Baljeet singh
  • Star ratings:
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I recommend this bus!
great service
  • Posted on: 2015-05-27
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Wentao
  • Star ratings:
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I recommend this bus!
It was the only time that the bus as a strong smell from restroom.
  • Posted on: 2015-05-26
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Amadou Diallo
  • Star ratings:
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  • Comfort:
I recommend this bus!
The driver never speak in English when arrive to a stop. He always speak in Chinese
    Great Wall review summary
  • Total Number of Reviews384
  • Overall Raiting3.7
  • Bus Cleanliness3.6
  • Punctuality3.9
  • Bus Service & Staff3.9
  • Bus Comfort3.4
  • Recommend Yes76.8%
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