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Great Wall
  • Overall Raiting3.8
  • Bus Cleanliness 3.7
  • Punctuality4.1
  • Bus Service & Staff4.0
  • Bus Comfort3.5

  • Great Wall Bus provides low-cost and reliable bus services in New York, Cleveland, OH, Youngstown, Pittsburgh, Harrisburg, York and Clarion, PA.
  • Services Offered In: US East Coast
  • Joined GotoBus: Since Jun 2006 (9 years and 11 months)
  • Additional Amenities:
      • Restroom equipped
      • Fully air conditioned
      • Fully insured
Great Wall Terms, Conditions, and Rescheduling Policies

Bus Schedules

Get directions: To here - From here

Great Wall Reviews

Vendor Great Wall
Total Number of Reviews 184
Reviewed Ratio 0.5%
Overall Raiting 3.6
Bus Cleanliness 3.5
Punctuality 3.9
Bus Service & Staff 3.7
Bus Comfort 3.2
Recommend Yes 71.7%
Recommend No 28.3%

Viewing all 184 bus reviews

Top Reviews
  • Posted on: 2016-04-26
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Sandeep Ahuja
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I recommend this bus!
Punctuality is the key. Try and stick to it. If any delays are known then contact people and let them know.
  • Posted on: 2016-04-25
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Syeda
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I recommend this bus!
Seats are uncomfortable. Passenger had her seat against my sensitive knees for an 8 hr ride. Driver left us off in the middle of China town & not Madison Ave like stated on my receipt. 2 one-way tickets not worth the $120. Just glad to have arrived to my destination safely.
  • Posted on: 2016-04-24
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Dawn Knight
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I recommend this bus!
The bathroom appears to have never been cleaned. It's a health hazard. The bus trip is way too long to not have a usable bathroom.
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Sharina Shelton
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I recommend this bus!
They leave on time but take forever to get to destination
  • Posted on: 2016-04-23
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Tanya
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I recommend this bus!
Service was great but bus was really old and not really comfortable.
  • Posted on: 2016-04-22
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
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I recommend this bus!
Highly recommend!
  • Posted on: 2016-04-21
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: R Muniz
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I recommend this bus!
Your bus drivers are really great. They smile, and they try really hard to be nice and friendly. The bus is fine. It's a quick and decent ride. The only bad thing is the bathroom. It is always dirty. This time, someone actually defecated on the seat, and the smell permeated the whole bus. The rest of the bus is clean, but, for some reason, the bathroom is not. All in all, I prefer your bus with its friendly bus drivers and courteous passengers instead of Megabus or Greyhound with their selfish passengers and very rude bus drivers.
  • Posted on: 2016-04-17
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Ashley
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I recommend this bus!
I love the staff. They are always friendly. Sometimes they take forever to leave at the departure time however I understand they are giving others time to make the bus so I don't complain. The bus is very comfortable however they should do more to sanatize the bus and keep it clean cause all the time I get on the bus, there is trash everywhere and the bus smells weirs but otherwise, I love the services provided by great Wall.
  • Posted on: 2016-04-16
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: R Muniz
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I recommend this bus!
Friendly and respectful drivers--way nicer than those who work for Megabus or Greyhound. Quick ride. The only downside is the bathroom on board.
  • Posted on: 2016-04-14
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: FENGFANGGUO
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I recommend this bus!
Bathroom very poor, very smelly, very dirty. To the site, nobody calls
  • Posted on: 2016-04-13
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Doreencalvin
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I recommend this bus!
Wish I had wifi. The bathroom need a small wash basin
  • Posted on: 2016-04-08
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Loki golden
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I recommend this bus!
Was half an hour late, smelled like urine, Was really hot, the windows were covered in something, the seats were uncomfortable and made you feel dirty
  • Posted on: 2016-04-04
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Amber Garcia
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I recommend this bus!
They're usually pretty efficient time wise, this trip took longer than usual but I still enjoyed it.
  • Posted on: 2016-03-31
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Michelle
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I recommend this bus!
Everytime I leave from New York to Cleveland, I'm given a seat in the back of the bus. How are the seats allocated? I enquired as to the seating, was told it was in the middle, which was a grave falsehood. Also, I paid one price going to NY and another back to Cleveland. Can anyone explain why that is? I have told friends and family about Great Wall. Recommend..? It would help also if the driver and staff spoke some English so as to communicate with/to the English speaking passengers.
  • Posted on: 2016-03-28
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
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I recommend this bus!
great value
  • Posted on: 2016-03-28
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
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I recommend this bus!
great value
  • Posted on: 2016-03-27
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Anthony Hunt
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I recommend this bus!
Good ride.
  • Posted on: 2016-03-27
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Anthony Hunt
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I recommend this bus!
Very fast ride.
  • Posted on: 2016-03-17
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Alex
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I recommend this bus!
This trip was much better than previous trips - the bus was cleaner & the stench of the bathroom didn't smell up the whole bus - probably because it was w newer bus. Also the USB Chargers were great!
  • Posted on: 2016-03-15
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: David
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I recommend this bus!
The bathroom had no hand sanitizer, it was covered with urine, had not been cleaned in days, the bus cabin smelled like exhaust fumes. This bus was a health hazard. If it happens again I'll be sure to report the bus and gather photgraphic evidence. There is no excuse for that filth!
  • Posted on: 2016-03-08
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Richard hall
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I recommend this bus!
Was much better than expected, buses are only for transportation from point a to point b and are expected to not be a first class plane ride but the floors were very clean I was able to take my shoes off and relax on my ride to New York from ohio, huge plus for having trash bags at the seats, for the price and the comfortability it was well worth the money paid! Huge thanks for getting me to my destination quickly and safely!!!!
  • Posted on: 2016-03-08
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Alex
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I recommend this bus!
Bus has been very dirty the last couple times I rode - with a very nasty smell. Also the bathrooms are so disgusting & NEVER have any toilet paper. If there was another economical way to travel to Youngstown, I would use that option instead.
  • Posted on: 2016-02-24
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Philip Richard
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I recommend this bus!
Bus smelled rancid, toliet had no paper of any kind and stunk. When i got on the bus I was told strongly to sit in my assigned seat which someone was in and staff on the bus did nothing. Traveled gotobus many times, first time this bad.
  • Posted on: 2016-02-24
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Ion Seong Ng
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I recommend this bus!
very good services
  • Posted on: 2016-02-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Maria Walker
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I recommend this bus!
I didn't actually ride in the bus. I wanted to reschedule my trip and I made sure I called 24 hours before the departure time. A rude Chinese man answered the phone and told me to call a New York number. No one was answering. I called the Customer Service number and they made me call the Bus Company back. In the end, I found out that this company does not reschedule or even turn tickets to credits. I wanted to complain to the BBB. Turns out, you're not accredited. No more Chinese Bus for me, my family, my friends, and guess what? Their friends won't be supporting your business too. Thanks for nothing.
  • Posted on: 2016-02-16
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Alex
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I recommend this bus!
I have always had great experiences with GoTo bus, especially recently. We were driving through a snow storm last night, and although we arrived very late to our destination, we arrived safely.
  • Posted on: 2016-02-16
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Erica
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I recommend this bus!
The bathrooms are really really really super gross! I was horrified. I recommend as the bus is clean but bathrooms are not. Beware of drinking anything!
  • Posted on: 2016-02-16
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Anna Harutyunyan
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I recommend this bus!
The bus is ALWAYS late!!!
  • Posted on: 2016-02-12
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: RM
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I recommend this bus!
The bus driver was really, really friendly. Great job.
  • Posted on: 2016-02-10
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
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I recommend this bus!
great value!
  • Posted on: 2016-02-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
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I recommend this bus!
Great Value!
  • Posted on: 2016-02-09
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Kris Kreiger
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I recommend this bus!
Experience was good. Bus a little too warm.
  • Posted on: 2016-02-05
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: John Goldschmidt
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I recommend this bus!
Bus departed and arrived late, stopped for gas on the way. Was incredibly hot and smelly. No power outlets or wifi, foot rests were broken and seat in front of me reclined way too far. Staff was not outwardly rude, but aside from that, the whole experience was about as poor as it gets. Will do anything I can to not ride with these guys again.
  • Posted on: 2016-02-02
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Dynae Shaw
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I recommend this bus!
Wifi would be appreciated and outlets on the bus. I think the schedules that we book should include when rest stops will be.
  • Posted on: 2016-02-01
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: samantha swinson
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I recommend this bus!
They could let you know the stops
  • Posted on: 2016-01-31
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Marilyn
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I recommend this bus!
Dirty
  • Posted on: 2016-01-30
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Christine Simko
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I recommend this bus!
I found that this bus was super quick. Although I was nervous when I arrived 15 minutes early to board it, the bus arrived 5 minutes before the journey which was fine. Boarded promptly and the ride was even quicker than anticipated. I have been on buses with nicer amenities like wifi and outlets, however, I think this bus does a much better job getting you from point A to point B and definitely recommend it for that reason.
  • Posted on: 2016-01-25
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Soh
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I recommend this bus!
You will survive.
  • Posted on: 2016-01-23
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Winston Jackson
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I recommend this bus!
Bus still had trash on it from previous trips... bus was very cold when asked the lady was very rude. I take you busy every time I travel to NY... this last trip up was very unpleasant...
  • Posted on: 2016-01-17
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: deloris armstron
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I recommend this bus!
No complaints, great ride for the money
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Jammie
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I recommend this bus!
Took bus from NYC to Youngstown. Driver was great snd made good timing. There was no toilet paper in the bathroom or hand sanitizer. Reading lights did not work.
  • Posted on: 2016-01-08
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
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I recommend this bus!
I ride every Thursday for over a year.
  • Posted on: 2015-12-15
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Miguel
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I recommend this bus!
Service was great, schedule is perfect, bus was on time, safe and affordable. Would like to see a cleaner bus and especially a cleaner toilet on the bus. Will certainly use again.
  • Posted on: 2015-12-12
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Ashley
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I recommend this bus!
The bus was clean with the exception of the bathroom which was covered in urine and had no toilet paper. Ride went great until we got to destination city and made a random stop to discharge 2 people, and then drove the least direct route possible to the bus stop. We ultimately were just under an hour late to the destination because of the chosen route. Otherwise, the bus was good and I will definitely use again!
  • Posted on: 2015-12-10
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: asif
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I recommend this bus!
Good service
  • Posted on: 2015-12-09
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Tacra Hughes
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I recommend this bus!
No heat No tissue
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Charles Shell
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I recommend this bus!
Smooth ride and fast . The bus to Harrisburg was ten minutes behind and we made it to on time. if you are tall your legs will cramp . Worth what you pay.
  • Posted on: 2015-12-03
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Michelle emerson
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I recommend this bus!
I hope you plan to have more daily trips soon.
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Caitlin Burgdorf
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I recommend this bus!
I appreciated that the bathroom was not smelly this time!
  • Posted on: 2015-12-01
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Tracy Marsolo
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I recommend this bus!
The bus showed up an hour and a half late with no explanation. When the bus stopped, everyone ran to it and started shoving to get on the bus. There was an actual stampede. People were pushing and shoving trying to get on the bus. I was knocked to the ground in the struggle. After boarding we found that many people didn't have tickets and were buying them on the bus and that some people didn't manage to get on the bus. Why not have everyone with an actual ticket board first and then let those without tickets get on the bus? The driver screamed at everyone in a different language during the whole boarding process which was not a help at all as I had no idea what he was saying. It was the worst experience of my life and I would never use this company again.
  • Posted on: 2015-12-01
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Gtshota
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I recommend this bus!
You guys need really need to clean the bus bathroom smells awful and the bus needs to be clean also
  • Posted on: 2015-11-30
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Regina prittler
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I recommend this bus!
Bathroom was nasty & stink
  • Posted on: 2015-11-30
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: khadijah acosta
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I recommend this bus!
Someone was smoking on the bus I could not breathe! I had my baby with me on the bus as well so I didn't like that very much. Too many stops caused unnecessary delay
  • Posted on: 2015-11-30
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: alexia
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I recommend this bus!
Illegal stops were made and passengers were seated on steps near the door. Bus driver did not speak English at all and we arrived an hour later and not in the correct drop off destination . very disappointed and will never ride this bus again. If I could give no stars I would.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Mabel Wu
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I recommend this bus!
Ride was fine, but bus driver talked extremely loud to nearby passengers and on the phone. Was an 11pm-7am bus ride so many of us were trying to sleep. Bus was also over an hour late to the scheduled arrival to NYC.
  • Posted on: 2015-11-30
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Ann
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I recommend this bus!
There is no heat in the winter time in the buses I've taken.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
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I recommend this bus!
Great Value.
  • Posted on: 2015-11-30
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
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I recommend this bus!
great value!
  • Posted on: 2015-11-29
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Wesley Dayr
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I recommend this bus!
Guy next to me was drinking a bottle of Jack Daniels, someone smoked like 5 times in the bathroom throughout the trip, and the bus was 45 min late from NY to Harrisburg and 30 min late from Harrisburg to NY. Not much else you can screw up here. Terrible.
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Wayne Cameron
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I recommend this bus!
There were no plug for devices and the lights in the bathroom and the seats did work. Lines should be clearly set for customers in order of arrival. However, the service is professional and something I will continue to use if standards and price are maintained.
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Aaron patrick
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I recommend this bus!
The bus is always over crowded and never any leg space NO OUTLETS OR WIFI TO COMPETE YOU MUST HAVE A BETTER BUS IT'S less expensive yes but cost should not determine comfort
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Elaine
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I recommend this bus!
It is cheap, and fast but bathroom it's gross not even paper toilet
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Muneezq
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I recommend this bus!
Bus was late, as always. Staff is impossible to communicate with. The heat was on too high and the bus was extremely stuffy. The seats were very uncomfortable.
  • Posted on: 2015-11-24
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Matt
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I recommend this bus!
Unless you absolutely have no other option, do not ever take the Great Wall bus from Youngstown, Ohio. Firstly, you will never see a bus (or plane or train or any vehicle) with less leg room. My girlfriend is only 5'3" and ever her knees were jammed up against the seat in front of us. So once the people in front of you recline, you are absolutely smashed. And that might be fine if the seats themselves were at least a little bit comfortable, but they're awful. Hard, itchy, and awkward. Secondly, the people that take this bus are so extremely rude. They will be talking loudly on their phones the entire ride...in the middle of the night! Or they will be eating nuts and spitting them on the ground. Or watching a movie with no headphones. Yes, every one of those things actually happened on my most recent trip. Our bus also left about 35 minutes late because the driver kept re-counting the empty seats and bringing on more and more people, even if they were very late, just trying to make sure they packed as many people on as possible. Seriously, all in all, this is the most unpleasurable experience imagineable. Save yourself the pain, exhaustion, and frustration and choose Megabus or Greyhound out of Pittsburgh.
  • Posted on: 2015-11-23
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
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I recommend this bus!
Phone ports would make it a much enjoyable trip.
  • Posted on: 2015-11-23
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: ernest levert
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I recommend this bus!
Great Service
  • Posted on: 2015-11-21
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Josh Reisner
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I recommend this bus!
Smokers in the restroom made my allergies go crazy. They need to get outlets so you charge your phone and laptop
  • Posted on: 2015-11-18
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Stacey
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I recommend this bus!
The bathroom was stink could not use.also the air conditioning didn't reach the back of bus and it blowed stink air.....I would recommend only if it was really a dier situation
  • Posted on: 2015-11-16
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
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I recommend this bus!
Highly recommended
  • Posted on: 2015-11-15
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Fredys
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I recommend this bus!
Very good company
  • Posted on: 2015-11-14
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
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I recommend this bus!
I ride every week. Cost effective
  • Posted on: 2015-11-09
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Kyle Buttermore
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I recommend this bus!
A bunch of shady stops were made and random people were getting on the bus. I also don't like how the driver doesnt watch and of the luggage under the bus. My bag could have been stolen multiple times, by anyone.
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Eric
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I recommend this bus!
It smelled like defecation/shit/doo-doo on the bus and the bus operators/employees acted as if it was normal. They did not fix it. And now, my girlfriend just boarded this bus and told it also smells like shit. That is not okay, and poor customer service. Also, the bus IS NOT CLEAN! After you make a trip, clean the bus before you let passengers board to go back to NYC. That is common sense. Megabus does it and so does Greyhound. Clean your buses they stink! Only positive thing is how quick you get to the destination, but even then I feel as though my safety is at extreme risk because of how fast this bus flies on the highway as if it is now a coach bus. Get it together. Unacceptable. Literally smells like SHIT for at least 4-5 hours before the smell clears.
  • Posted on: 2015-11-07
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Alex
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I recommend this bus!
Ok.
  • Posted on: 2015-11-07
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: McKenzie Mayle
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I recommend this bus!
I have been pleased with gotobus before, and have taken it often. However, I was not satisfied at all with this trip. The driver arrived about 30 minutes past the scheduled time online, the bus was filthy with tissues and sticky substances on seats, the driver talked on the phone most of the night and had the air conditioning on instead of the heat. The temp outside was 59 degrees and the bus was colder than that the entire trip. When I asked if the driver would turn the heat on, he said he would but never did. Lastly, when we finally stopped at a rest stop, yhe break was not announced, the driver just simply opened the door and stepped off. I truly hate to complain, because this is usually the most efficient and less expensive way, but it did make me second guess taking this bus again. I hope this helps. Thank you for reading!
  • Posted on: 2015-11-06
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
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I recommend this bus!
Just need to install USB Jacks. Everything else all good.
  • Posted on: 2015-11-05
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
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I recommend this bus!
Great Value.
  • Posted on: 2015-11-03
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
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I recommend this bus!
great value!!
  • Posted on: 2015-10-30
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Daniel Espinoza
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I recommend this bus!
Thanks Great Wall you are providing a great service. bathroom and buses clean. Tell in advance the next station, for example: "in 45 minutes will be at Forbes" to stay attentive. Regards,
  • Posted on: 2015-10-28
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: CJ
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I recommend this bus!
I've been taking the Great Wall Bus between NYC and York, PA for years! I recommend it if you want a very reasonable fare ($30 each way) and don't mind compromising somewhat on comfort. They have a small indoor waiting room if needed, but I usually just prefer to wait outside. Passengers check in at the counter to get an assigned seat, which makes for a smooth boarding process. The bus is usually right on time! Friendly staff. Very little legroom, but it doesn't really bother me. Bus never totally clean, though never disgusting either. Overall, a solid B+ from me!
  • Posted on: 2015-10-28
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Sid
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I recommend this bus!
There was no stop for dinner. The bus started at 5PM, and reached at midnight. The intermediate stop was too short, I did not even have the time to use the restroom.
  • Posted on: 2015-10-27
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Evette
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I recommend this bus!
The bus service is decent. I took the bus from Forbes avenue. Seems like they don't have a place to wait. We were Waiting on the sidewalk if the road in the cold. The bus was 8-10 minutes late, but that's no big deal for me cause he still reached at the same time in the morning. I wish the drivers could speak little English to answer my basic questions, but that's a good to have for me since I figured our the answers to my questions with my frequent use of go to bus.
  • Posted on: 2015-10-24
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Christie
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I recommend this bus!
We left at 00:10 (25min later) because driver went to buy food. The seat could not lean back, and it was super cold. The last bus stop was in canal street and not in 94madison street!! At 6:30 am!
  • Posted on: 2015-10-24
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Matthew
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I recommend this bus!
Trash and smell were bad on this bus.
  • Posted on: 2015-10-20
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Harinder Paul
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I recommend this bus!
It takes very little to be very good. NY bus station does not even have soap in bathroom or paper towels to dry your hand. Your company is proving a very special bus service. Why not make it even better experience. It will not cost money only some one to spend little bit if time and pay attention Small things go a long way. Similar to your company name gotobus. I am not being rude and angry. I studied marketing in college. So please help your customers have a better experience. They pay and make your job your business successful I am sorry if I hurt anyone's feeling. Good business to your company. Harinder
  • Posted on: 2015-10-19
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Harinder
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I recommend this bus!
Office in pittsburgh needs a good cleaning. Bathroom in pittsburgh office never cleaned WHY???? 94 Madison street NY office worker needs to be nice. Not COLD and impolite. Just my opinion. It's your company you do what you want to do. Thank you
  • Posted on: 2015-10-17
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
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I recommend this bus!
Trip was excellent. Driver right on time!
  • Posted on: 2015-10-16
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Thomas Ficken
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I recommend this bus!
The bus was filthy. There was garbage in almost every seat. The whole bus smelled like rotten fish. The bus driver was rude and hurried and drove over the side of the rode on many occasions. Overall, this was a terrible experience.
  • Posted on: 2015-10-16
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Mark
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I recommend this bus!
There is no heat on this bus it's freezing cold and there is no excuse for it. They also need to clean the bus once in a while.
  • Posted on: 2015-10-16
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Stephen Gorham
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I recommend this bus!
It was a great,will do business with again
  • Posted on: 2015-10-16
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: leonard
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I recommend this bus!
Really bad trip with very rude driver that does not speak English turn off the reading lights at 8pm and we arrive 3h late - really disapointing by gotobus to support this company
  • Posted on: 2015-10-14
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: SHADAE BARTLEY
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I recommend this bus!
very economical
  • Posted on: 2015-10-13
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Evette Mathews
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I recommend this bus!
I took points off for the staff cz when we reached NY, my suitcase had shifted right inside the storage. I'm a woman and had worn a dress. I asked the driver to assist me, he said do it yourself. I had to crawl all the way inside to pull out my own bag which was awkward. Also the restroom at Pittsburgh badly needs repairs. It's gross dirty and smells. Travel by this service if u can control ur bladder n bowel for the entire journey. Only plus point is its a quick journey to NY.
  • Posted on: 2015-10-13
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Evette Mathews
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I recommend this bus!
I wish the bus lights were working. I like to read in the bus but the individual lights do not work. Also there is no WiFi which is alright, cz I can use my own data. The bus stops around 9pm for a break but the driver doesn't announce what time the bus will leave and the duration of the break. All said and done, I would still recommend this service. It's convenient and seats are decent for this travel.
  • Posted on: 2015-10-11
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
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I recommend this bus!
Driver not too friendly. Dropped off people before last stop on Madison. Drop off right after Manhattan bridge off ramp to make left instead of right on allen. Made passengers a lil upset.
  • Posted on: 2015-10-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Humayyun Habib
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I recommend this bus!
Could you please stop at redners in Lebanon, PA and than jump right back on the highway
  • Posted on: 2015-10-07
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: RM
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I recommend this bus!
The drivers are great. I really like taking this bus. There are occasions when the passengers are too rude (those who take the bus because it's cheap are the ones who seem to complain the most), and there are times when the bathroom is really, really bad because men have poor aim. Overall, I really like the bus and this particular company.
  • Posted on: 2015-10-07
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: POYER
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I recommend this bus!
Yes for the price very attractive but not for the comfort the air-conditioning and the cleanliness
  • Posted on: 2015-10-07
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Could use some USB ports. Very cost effective
  • Posted on: 2015-10-06
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
I travel every Thursday to harrisburg. Bus is enjoyable
  • Posted on: 2015-10-05
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: María
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I recommend this bus!
Is Good fot travel Good person an cheap trip
  • Posted on: 2015-10-03
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Raymond
  • Star ratings:
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I recommend this bus!
Bus was late, and pick up was actually a two block walk in the rain from where the ticket said.
  • Posted on: 2015-09-30
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Fred Weiser
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I recommend this bus!
Need to clean the rear bathroom better.
  • Posted on: 2015-09-29
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Jeffry chiplis
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I recommend this bus!
bus was clean accept the bathroom. It smelled of real strong urine, no toilet seat, or toilet paper.
  • Posted on: 2015-09-29
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: jeff chiplis
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I recommend this bus!
the bathroom really needed to be cleaned.
  • Posted on: 2015-09-25
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Erin
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I recommend this bus!
The price was ok, but there was nothing on the bus to identify that it was a " Goto bus". The driver did not say 5 words to me. I thought we were going to be dropped off at a bus station instead we were just plopped in the middle of Chinatown.
  • Posted on: 2015-09-23
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Douglas williams
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I recommend this bus!
Bus was on time got too Cleveland early,bus bathroom was dirty
  • Posted on: 2015-09-22
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Anna Harutyunyan
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I recommend this bus!
WiFi and outlets in the bus would be highly appreciated. The ride was fast and comfortable overall, and the prices are great.
  • Posted on: 2015-09-22
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Khabirah A
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I recommend this bus!
Comfortable and fast
  • Posted on: 2015-09-21
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Amy Cheresnowski
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I recommend this bus!
It was a new bus which was great but the customers behind me were awful. Loud Facetime conversations and watching TV shows with no headphones. There are no instructions for quiet conversations or using headphones to watch/listen to music. It was awful! Simple instructions would be great! In the past people would also smoke in the lavatory. So, while I appreciate the upgraded bus I still think signs prohibiting smoking and courteous manners would be helpful. For the price though, you can't beat it.
  • Posted on: 2015-09-20
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Sameea
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I recommend this bus!
Please consider wall outlets and WiFi for customers on long trips.
  • Posted on: 2015-09-13
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: milan
  • Star ratings:
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I recommend this bus!
excellent
  • Posted on: 2015-09-13
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Denise Ford
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I recommend this bus!
Amazing experience. Relaxing and easy ride.
  • Posted on: 2015-09-12
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Shana
  • Star ratings:
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I recommend this bus!
The bus was an hour and a half late. It stopped on the side of the highway for 45 minutes, I assume to make repairs, but the driver never explained what was going on. What I assumed was an express trip direct from NYC - PIT ended up having 4 stops along the way. This meant my ride had to come at 1:00 am instead of 11:30 pm and this was a big inconvenience for them.
  • Posted on: 2015-09-08
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Evette
  • Star ratings:
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I recommend this bus!
I wish they had cleaned the bus before taking us in, but it was alright. The restroom in the waiting area needs better maintenance. The bus journey is quick and seats are quite comfortable.
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Evette
  • Star ratings:
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I recommend this bus!
The trip is quicker than Megabus and that's what makes it worth it. New york waiting area is decent and clean.
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: jason
  • Star ratings:
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I recommend this bus!
The seats are ridiculously close together. The guy in front of me leaned his chair back and I had 6 inches in front of me. No room.
  • Posted on: 2015-09-06
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Shemaria
  • Star ratings:
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I recommend this bus!
The bus broke down however the driver was able to fix it after a few attempts. Please add charging outlets.
  • Posted on: 2015-09-05
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Paul Joseph
  • Star ratings:
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I recommend this bus!
Very friendly driver.
  • Posted on: 2015-09-05
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Halle
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I recommend this bus!
It was almost an hour late. It was squishy and smelly on the bus. Worst 6 hour ride
  • Posted on: 2015-09-04
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Tej
  • Star ratings:
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I recommend this bus!
This is very bad. This particular reservation is not the correct one, something was wrong with the website and these guys are not helpful at all. They don't admit the mistake and they didn't help in changing the reservation. Bad experience. Cleanliness, comfort are average on my past experience. Seating is not good for long hours. Only reason to use this might be the price.
  • Posted on: 2015-09-01
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Rhonda Sutton
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I recommend this bus!
This is the 2nd time I have used this bus company and both times the drivers insisted on telling the passengers to get off before they reached the address printed on the ticket. If I paid for a ticket to take me to 94 Madison street I should not have to get off the bus 13 to 15 blocks away.
  • Posted on: 2015-08-30
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Charif Ayfarah
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I recommend this bus!
The bus didn't come on time. Driver and Staff never try to explain the situation or say sorry about the inconvenience. The only thing their were focus on was collection ticktes and cashes. I can say customer service was below the 0. The bus was not clean and windows glasses very dirty. Please do somthing about it.
  • Posted on: 2015-08-29
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James Jenkins
  • Star ratings:
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I recommend this bus!
Very good service. Busses could be upgraded with USB ports. Overall service is great. Prices very reasonable.
  • Posted on: 2015-08-29
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Hector Delgadill
  • Star ratings:
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I recommend this bus!
Overall it was a pretty good trip. Though the bus wasn't really dirty, the dingy windows gave the impression that it was. We were an hour late at arriving to Harrisburg.(Supposed to get there at 9:20/ arrived at 10:30) The driver and staff were pretty great, no complaints there, they were overall nice. The seats felt a little cramped so the comfortability was superb but it was manageable. Again overall a great trip, besides the lateness.
  • Posted on: 2015-08-29
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Kyrylo Karalyus
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I recommend this bus!
Driver stopped not at the end stop. Other women between the passengers needed to demand ride's finish - she understandably did not wanted to go another mile thru NYC (moreover she's not local).
  • Posted on: 2015-08-27
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Laesha
  • Star ratings:
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I recommend this bus!
He staff was arriwnt and assholes
  • Posted on: 2015-08-27
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Neena Gurung
  • Star ratings:
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I recommend this bus!
the bus got delayed, I wasn't informed until I got to the station. The next bus was supposed to reach the desitnation at 9:50pm according to the itinerary, but reached at 10:50pm.
  • Posted on: 2015-08-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Sayonna
  • Star ratings:
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I recommend this bus!
Another passenger packed fish in their luggage which leaked and ruined my suitcase and clothing. I am trying to see if i can save the items. The bus left on time but arrived to my destination more than an hour late. There were no outlets. The people behind me smelled like weed. I have taken this bus before and had none of these issues. I would still recommend this bus company.
  • Posted on: 2015-08-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Rekouche Khaled
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I recommend this bus!
There was no indication about the closest stop to destination. I booked on the web, I choiced a stop near the final destination, it wasn't considered.
  • Posted on: 2015-08-18
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Edna
  • Star ratings:
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I recommend this bus!
I was using this service for the first time. I feel that the driver needed to communicate with passengers e.g. announce the different stops. When I got to my destination I did not know I had arrived. Also, I only knew there was a rest room at the back of the bus when I was about to disembark.
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Jay
  • Star ratings:
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I recommend this bus!
The bus is not clean enough. Seats are too small without enough leg room. NY bus wait in the room or outside was terrible.
  • Posted on: 2015-08-16
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Lucky Beckett
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I recommend this bus!
This is not for the faint of heart but a well seasoned traveler will appreciate getting from point to point quickly and in the time stated or earlier! Newer equipment and quiet respectful passengers. Good job.
  • Posted on: 2015-08-16
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: jian hua hasson
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I recommend this bus!
I'm first time take this bus, I think need more information for this bus ( when star bus each stop and in chinatow NY stop station, this need in paper informatin cleale. I enjoy this tripe but need more work on it. thank you
  • Posted on: 2015-08-16
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Paige
  • Star ratings:
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I recommend this bus!
I just took a trip from Cleveland, OH to New York City. I was not impressed with the bathrooms on the ride there and back had no toilet paper and no sink/ hand sanitizer to wash hands with. The seats are beyond comfortable and it made sleeping almost impossible. The staff seemed friendly, but the ride there did not stop once and I wasn't aware so make sure you bring snack In case. I will be taking another trip soon, but not with this bus. I would not recommend for long travel.
  • Posted on: 2015-08-13
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Muhammed Armiyao
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I recommend this bus!
Over all this was a smooth ride, bus was on time. Staff were nice. I was seated in the back..The only issue I had was the stench that that was coming from the bathroom. No tissues or running water in the bathroom. No charging spots on the bus. And a couple of Chinese guys went into the bathroom to smoke, that was a very dangerous move, putting our life in jeopardy
  • Posted on: 2015-08-13
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Tj
  • Star ratings:
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I recommend this bus!
The Buses are dirty NO toilet paper! they have no manners no charger ports, people SMOKE on the bus, SMELLS horrible, disgusting bathroom, they don't announce the stop so you need to pay attention, seats are way too small people lean all the way on your knees they speak NO English RUDE they give no breaks the ONLY thing decent is you will get to your destination quicker & cheaper than greyhound but because the amenaties SUCK you get what you pay for
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: samuel sher-masi
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I recommend this bus!
It was very bad experience coming back the ticket collector was very bad person he disrespected me I dont appreciate what he said .my seat and front of my seat was brooken, bus was more then two hours late .
  • Posted on: 2015-08-06
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Deborah Baker
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I recommend this bus!
WORSE BUS LINE EVER (Great Wall Line)- roundtrip! Over an hour late departure. Stops randomly made along route that aren't revealed to ticket buyers. Back road journey to accommodate the "fish market" patrons. Rude staff, no help loading bags. Filthy on bus and under bus - wet! RAW FISH in cargo roundtrip…smelled awful, made luggage smell. Trash on floors, seats very uncomfortable, windows dirty, held bladder to stay away from disgusting toilet. Bus was like a cheap tin matchbox that rattled and bumped with every move, made even worse by the busted back roads traveled. There was no A/C (80 degree weather) on back bus, round trip - even after complaints by numerous patrons. Terminal in China Town also dirty, interestingly had refrigerator that some patrons took products from or loaded in to! Thank God I was there early because left 10 minutes early! But had to walk from terminal 2 blocks to catch the bus!!! Excited thinking trip home might be on time - but no way. The damn driver stopped 7 times at off the path locations. Probably unloading black market fish! Was 45 minutes late getting home. Tried to get front seat on way back after horrific first trip, but was sent to back so "fish patrons" could sit in front - no joke! These were the people that got off at random spots! My e-ticket didn't have assigned seats, but the liar in terminal wrote one on it (they denied the stops made on my trip into NYC)! Almost got off at wrong spot (3:30 am) because they stopped in "China Town" in Brooklyn, NY, which wasn't a listed stop (none where listed). Thankfully a patron told me it wasn't the final stop. Had she not helped, I would have been in NYC at 3:30 am, lost…waiting for my pickup that wouldn't have been there because was in China Town, Manhattan! DISGUSTING ALL AROUND. AND WORSE - BAIT AND SWITCH... TRIP ITINERARY NOT EXPOSED. I HONESTLY BELIEVE THIS IS A BLACK MARKET SEAFOOD TRANSPORT FOR ASIAN RESTAURANTS - THE RAW FISH HAD BETTER ACCOMMODATIONS THAN THE PATRONS! NEVER AGAIN - I WOULDN'T EVEN TRANSPORT FISH - duh… no refrigeration. I give it 1/2 star, for survival only and finally reaching destination.
  • Posted on: 2015-08-06
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Taisha Boney
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I recommend this bus!
Great service bus right on schedule!
  • Posted on: 2015-08-05
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Sara zaidi
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I recommend this bus!
Bus was 1 hour late and the air condition wasnt working. I felt like i was going to die
  • Posted on: 2015-08-02
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: William steward
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I recommend this bus!
Dirty,unprofessional,driver kept swerving,unexpected stops,got dropped off other place than was expected , very crammed no leg room at all was never once greeted just absolutely dissatisfied with it all together never again will I ride that bus . Also the whole bus stunk like urine due to lack of cleaning bathroom !!!!!
  • Posted on: 2015-08-02
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Jonathan
  • Star ratings:
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I recommend this bus!
You get what you pay for.
  • Posted on: 2015-08-01
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Jen
  • Star ratings:
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I recommend this bus!
The most disgusting bus I've ever been on. I can accept a run down as shoddy bus. But this was unclean, with dirt and even blood on surfaces. The bathroom had feaces and urine on the floor, in addition to being non functioning. Never in my life have I seen such a disgusting bus. I cannot believe that your company allows this. I am certain that it is in violation of health and safety codes; I will be forwarding the photos to the appropriate state department for their investigation.
  • Posted on: 2015-08-01
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Taisha Boney
  • Star ratings:
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I recommend this bus!
I just wish the bus come at a earlier time other than that everything was fine.
  • Posted on: 2015-07-27
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Luis Huezo
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I recommend this bus!
A little more English would be better.
  • Posted on: 2015-07-26
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Robert Francis
  • Star ratings:
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I recommend this bus!
Excellent experience....very professional and courteous!
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Diana Aguilar
  • Star ratings:
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I recommend this bus!
They made it possible for us to board even though the bus was already leaving
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Nicky
  • Star ratings:
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I recommend this bus!
The driver/staff speaks no English!!!
  • Posted on: 2015-07-17
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Heidi Redd
  • Star ratings:
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I recommend this bus!
This bus was filthy and smelled to the heavens of urine and funk!!!I could not believe a company would allow this. I was scared to seat on the seats, you should be ashamed,but you not, otherwise this would never occur. Driver not friendly I rod this last November and it was great!! What happened?
  • Posted on: 2015-07-11
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Crystal
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I recommend this bus!
Driver was speeding so fast that someone large bag fell from the over head bin. I have a small knot and a headache. For future notice please stress to all your drivers that Safety is always first, time isn't always about everything. This was my first bad experience , I hope it's my last.
  • Posted on: 2015-07-11
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: James
  • Star ratings:
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I recommend this bus!
we are satisfied ! the customer service is curious and cool thank you Great Wall. the online service and application is clear and easy thanks to GotoBus I hope we didn't leave out anyone including drivers
  • Posted on: 2015-07-10
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Great Value!
  • Posted on: 2015-07-10
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Great Value!
  • Posted on: 2015-07-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Great Value.
  • Posted on: 2015-07-08
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Annette Hampton
  • Star ratings:
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I recommend this bus!
It Was a Great Experience
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Ahran Song
  • Star ratings:
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I recommend this bus!
If the bus has wifi and electricity outlets, that would be great, and also refreshing air seems to be necessary.
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Babinu
  • Star ratings:
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I recommend this bus!
Biggest issue : Someone went to the restroom and started smoking, thus suffocating other passengers in the bus. Never again !
  • Posted on: 2015-07-03
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Erik Raney
  • Star ratings:
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I recommend this bus!
A terrible experience from start to finish. First, the pick up location of the bus was inconveniently changed. Then, as I boarded, I was screamed at by an Asian man for not having a seat# on my ticket, when in fact the office worker did not provide me one. From there we departed 40 minutes after the scheduled time. The bus itself was clean and had functioning AC, although no wifi or power outlets. We made several unannounced stops along the way, but only one in which we could eat - gas station food, or use the restroom. Finally, we arrived in Pittsburgh nearly 2 hours later than scheduled. I will not use Great Wall again and certainly would not recommend it to anyone!
  • Posted on: 2015-07-02
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Ed Graban
  • Star ratings:
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I recommend this bus!
I've taken this trip maybe a dozen times now and have always been satisfied.
  • Posted on: 2015-07-01
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Krupa Solanki
  • Star ratings:
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I recommend this bus!
Last minute address change by Great Wall for pickup did not allow me to make my bus. Couldn't refund my bus ticket, now out 70 dollars. No one answered the phone when I called.
  • Posted on: 2015-07-01
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: Kristen Tubbs
  • Star ratings:
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I recommend this bus!
I was the first person on the bus and the bathroom was really just awful not to mention no toilet paper. The bus never stopped for a bathroom. No plugs to charge anything and the driver spoke on the phone loudly for most of the ride. The seats weren't comfortable. Other buses are much cheaper for a lot more. So unless I got a partial refund I could not justify using this company again.
  • Posted on: 2015-06-30
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Tends to arrive about 20 minutes later than scheduled but still a great value.
  • Posted on: 2015-06-30
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Mark Intrieri
  • Star ratings:
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I recommend this bus!
Tends to arrive about 20 minutes later than scheduled but still a great value.
  • Posted on: 2015-06-24
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: eapa choudhury
  • Star ratings:
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I recommend this bus!
Bathroom was very nasty and the bus was smelling very bad. Also garbage was full in corner of every seat. I travel by this bus a lot please make sure to keep it clean.
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: TIFFANY BENNETT
  • Star ratings:
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I recommend this bus!
Love it and will gladly take my family instead of driving.only thing is I wishvthey went to new jersey airport
  • Posted on: 2015-06-20
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Tristan
  • Star ratings:
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I recommend this bus!
I loved how helpful the staff and the driver were i cant wait to book my next trip
  • Posted on: 2015-06-19
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Precious Anyadik
  • Star ratings:
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I recommend this bus!
Driver was pleasant. Journey was smooth
  • Posted on: 2015-06-17
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Benjamin
  • Star ratings:
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I recommend this bus!
The bus service that brought me to New York was very disorganized. The time that the bus stated to leave was at 10:45PM but it did not leave till 11:30PM which led me to arriving in New York much later than expected. When the bus finally came, there was no communication between the driver to the the passengers who spoke English. They were very rushing and spoke mainly in Chinese and also did not make any communication to the passengers the whole trip except to tell us that there will be no AC or lights on the bus without apology. There was also no announcement that there would be multiple stops along the way to pick up passengers where at each stop he rushed passengers to get in before continuing on. I will not recommend this service to my friends for the most part because of the lack of communication, lack of bus comfort and amenities and punctuality.
  • Posted on: 2015-06-17
  • Depature: New York, NY
  • Arrival: York, PA
  • Name: Benjamin
  • Star ratings:
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I recommend this bus!
The bus service that brought me back from New York was very disorganized. The location and time that was stated on my ticket did not match where and when the bus parked. It was stated to leave at 6:00PM on my ticket at division st but the bus came at 6:30PM and left from Broadway St. The was not much communication between to the passengers the driver or organizers especially since they spoke only in Chinese. Also I was unaware that there would be multiple stops along the way to drop off passengers. The bus itself was fine except for the lack of plugs. I will not recommend this service to my friends for the most part because of the lack of communication and unannounced changes from where and when the bus is located.
  • Posted on: 2015-06-17
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Nayana
  • Star ratings:
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I recommend this bus!
Horrible service. Drivers or any of the staffs don't know English. Bus delayed by 3 hours
  • Posted on: 2015-06-16
  • Depature: Clarion, PA
  • Arrival: New York, NY
  • Name: Joshua Bell
  • Star ratings:
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I recommend this bus!
Bus was supposed to arrive at 120 AM but did not show until 150 AM and no one would answer the contact number provided
  • Posted on: 2015-06-16
  • Depature: New York, NY
  • Arrival: Clarion, PA
  • Name: Joshua Bell
  • Star ratings:
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I recommend this bus!
Bus got a flat tire on I80 and we had to wait an additional 1.5 hours
  • Posted on: 2015-06-08
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Mason Roberts
  • Star ratings:
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I recommend this bus!
This bus is excellent deal if you are a stingy traveler on a budget, as I am. It was so nice to have a direct ride to Pittsburgh without numerous intermediate stops as you would get with Greyhound or Megabus. I would definitely suggest this bus if you are less concerned about superfluous amenities and more concerned with getting from point A to point B cheaply and quickly.
  • Posted on: 2015-06-06
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: Coqui
  • Star ratings:
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I recommend this bus!
Your drivers are really nice, courteous and friendly. The buses are not clean, and the bathrooms are really bad, but the price and the convenience of the ride are unmatched.
  • Posted on: 2015-06-06
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: brittany
  • Star ratings:
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I recommend this bus!
As usual, thr bus bathroom has no soap or toilet papdr. Ive taken this bus MANY times and not once has there been soap or toilet paper. that is disgusting and an easy way to spread diseases. This should be reported! The bus also makes so many stops to let off single riders. It's very inconvenient and we never arrive on time. I continue to ride this bus because it's so cheap, but it's sad that the bathroom situation and lateness continues
  • Posted on: 2015-06-05
  • Depature: Youngstown, OH
  • Arrival: New York, NY
  • Name: love kakkar
  • Star ratings:
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I recommend this bus!
Seat r not confortable
  • Posted on: 2015-06-01
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Kyle Buttermore
  • Star ratings:
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I recommend this bus!
The bus driver "claimed" to not even speak English and couldn't help answer my questions. Also, the roof of the bus leaked the entire ride!!!!!!! Not only was I wet, my carry on sitting on the floor got soaked and my luggage underneath the bus was also wet! Totally unacceptable and I will never be taking one of their buses again.
  • Posted on: 2015-06-01
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: nidia cardozo
  • Star ratings:
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I recommend this bus!
i lost my trip because i couldn't fine the place were is your localization gps couldn't fine the place i bought the ticket online so i lost my money...
  • Posted on: 2015-05-29
  • Depature: New York, NY
  • Arrival: Youngstown, OH
  • Name: Baljeet singh
  • Star ratings:
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I recommend this bus!
great service
  • Posted on: 2015-05-28
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: MD saiful islam
  • Star ratings:
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I recommend this bus!
Horrible service,
  • Posted on: 2015-05-27
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Wentao
  • Star ratings:
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I recommend this bus!
It was the only time that the bus as a strong smell from restroom.
  • Posted on: 2015-05-26
  • Depature: York, PA
  • Arrival: New York, NY
  • Name: Amadou Diallo
  • Star ratings:
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I recommend this bus!
The driver never speak in English when arrive to a stop. He always speak in Chinese
  • Posted on: 2015-05-25
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: jojo
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I recommend this bus!
The driver turned off all the lights, the bathroom was filthy - there was a box full of urine in the stall. HORRIBLE EXPERIENCE!
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