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About Us

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What We Offer
IvyMedia/GotoBus.com is an online marketplace in which brick-and-mortar travel suppliers can sell their services. GotoBus is best known as an online ticketerfor bus travel, tours, and vacation packages.
Company Background
IvyMedia Corp/GotoBus.com was founded by Dr. Xiangping "Jimmy" Chen in June of 2000 with the mission to provide affordable and easy-to-use solutions for e-commerce and content management. Today GotoBus has become the leading online bus ticketing service provider, and has expanded into other areas like concerts and events. In February 2007, the Washington Post named GotoBus part of the Best of the Web.
IvyMedia Corp/GotoBus.com
2285 Mass Ave, #204
Cambridge, MA 02140
GotoBus Customer Service
For all inquires relating to travel planning or existing reservations, contact GotoBus Customer Service. Please include any relevant booking information.

Customer service is available 24/7. Responses are guaranteed within 2 business days. In most cases, however, you will receive your answer within 2 - 3 hours.

Business Inquiries
Please note these methods of contact are monitored during business hours only.
Mailing Address Email Addresses Phone & Fax
IvyMedia Corp/GotoBus.com
2285 Mass Ave, Suite 204
Cambridge, MA 02140
Customer Support: Contact Us
Suppliers: marketing@gotobus.com
General: support@gotobus.com
Phone: 617-354-2101
Fax: 617-354-2109

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