Ticket Retrieval for GotoBus account holders
Sign In
or Login with Facebook Click My Bookings
from the left menu Click Print E-Ticket or E-Ticket Delivery
No account. Guest Checkout
Get an account
or Login with Facebook Click Add Guest Bookings and add your guest bookings to 'My Bookings' Click Print E-Ticket or E-Ticket Delivery


Do you know?
  • Once an eTicket is purchased, both the passenger name and the confirmation number (CN) are recorded in the supplier's online booking list.
  • Most service providers require customers to bring printed eTickets. Unfortunately, email is not always reliable due to issues such as full mailboxes, viruses and typos.
  • Either the purchased customer, GotoBus, or the service provider has the ability to re-deliver customer eTicket(s) online.
  • If you have purchased multiple tickets together, only the person shown in the customer name needs to show a valid ID.

eTicket Self Retrieval

1. Make sure that your email account can accept messages from digital@gotobus.com.
2. Please check your Spam or Junk folder as our eTicket may be blocked by the filter setting.

Additional Help

  • GotoBus Contact:
  • Email: support@gotobus.com
  • Fax: 617-354-2109
  • Live Help:
  • Service provider:
    Check respective ticketing pages