Jaguar Bus Inc. Rating & Reviews

711 Reviews

Find and read all the latest Jaguar Bus Inc. reviews from fellow bus travelers. These verified Jaguar Bus Inc. reviews have been submitted from real customers who booked their Jaguar Bus Inc. tickets on GotoBus.com. The customer reviews evaluate Jaguar Bus Inc. service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2016-09-29
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Maria Arias
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I recommend this bus!
Improve the service of the bathrooms, because those customers that their seats are next to the bathrooms suffer odor that permeates this area.
  • Posted on: 2016-09-29
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Teresa
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I recommend this bus!
No toliet paper for women in bathroom. Staff didn't really speak to you and then we were supposed to arrive at 815 am and we are not arriving until close to 10:15am. Our bus driver never even said I'm sorry we're running late or anything at all for that matter.
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Amaris
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I recommend this bus!
The bus was entirely too cold. The temperature outside was less than 50°, yet the A.C. was on the whole time. Extremely uncomfortable.
  • Posted on: 2016-09-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Cynthia Ingram
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I recommend this bus!
The bus was clean and it was on time. It also left on time. The driver was a good driver and the staff inside was very nice. The only thing is the bathroom was nasty beyond words need to pay more attentionto this area. It was stink and nasty.
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Ahmad Namakydous
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I recommend this bus!
Smelled urine all the way from Cincinnati to New York and floor was sticky. Returning from New York to Cincinnati bus was better and in acceptable cleanness.
  • Posted on: 2016-09-23
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Melissa
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I recommend this bus!
Awesome
  • Posted on: 2016-09-23
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Zak
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I recommend this bus!
  • Posted on: 2016-09-19
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Francine Wright
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I recommend this bus!
On 09.08.2016 from Sharonville to NY the bus broke down around 1:30 am in WV. The bus driver and other staff members on the bus did not explain anything to us about what was going on with the bus or when another bus would arrive. A new bus did not get their until 5am and we did not arrive in New York until 12:30 pm (5 hours after we should have arrived). The trip going back to Sharonville was nice but I would not recommend this company to anyone.
  • Posted on: 2016-09-19
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
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I recommend this bus!
I go to ohio often can I have discount in my ticket please. thank you
  • Posted on: 2016-09-19
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: kiran patel
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I recommend this bus!
I AM HAPPY WITH MY TIME AND BUS.
  • Posted on: 2016-09-13
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: AK
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I recommend this bus!
The bus driver and the lady verifying tickets are VERY RUDE! They were so mean and nasty to me, they treated me like an animal! 😔
  • Posted on: 2016-09-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Damian Allen
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I recommend this bus!
Bus was late but a comfortable ride.
  • Posted on: 2016-09-12
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Samantha DiTulli
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I recommend this bus!
Bus left late, but arrived over an half hour early due to skipping normal stops in Dayton.
  • Posted on: 2016-09-07
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Rafiullah
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I recommend this bus!
The Warst bus I ever had
  • Posted on: 2016-09-06
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: kiran patel
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I recommend this bus!
i am happy no problem.
  • Posted on: 2016-09-06
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: amanda
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I recommend this bus!
there was a periodic smell from the unattended toilet in the back that stunk up the place three or four times in the journey.
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Christiana Ankia
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I recommend this bus!
I could not travel on Friday, family that I was visiting in Oh had an accident. I try to contact you but couldn't . Is it too late to reassign the fee to another trip. Thank you
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: andrewnette butl
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I recommend this bus!
Coming home the bus smelled awful. Bus driver didn't secure the luggage area and my luggage was lost on the side of the road in Columbus.
  • Posted on: 2016-09-05
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Alex Yeboah
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I recommend this bus!
Smooth trip.
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Alex Yeboah
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I recommend this bus!
  • Posted on: 2016-09-04
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: Rose
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I recommend this bus!
  • Posted on: 2016-09-03
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Arthur Hymes
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I recommend this bus!
  • Posted on: 2016-09-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Damian Allen
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I recommend this bus!
Greta ride home.
  • Posted on: 2016-09-02
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Barbara Benton
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I recommend this bus!
Driver was great in dealing with troublesome passengers. One man demanded the front row as he said he has asthma. Mid trip he laid in the wise as his back hurt!? Driver tried to quiet noisy passengers. A very mouthy grandmother insisted her grandson sit with her. Driver was able to rearrange some passengers to finally shut her up. What a crowd! And bus was packed.
  • Posted on: 2016-09-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Atikul khan
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I recommend this bus!
  • Posted on: 2016-08-31
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Damian Allen
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I recommend this bus!
The toilet was smelling all through out the bus. Bad scent
  • Posted on: 2016-08-30
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Sonia Davis
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I recommend this bus!
The Jaguar Bus is nice and comfortable.
  • Posted on: 2016-08-29
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: Rose
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I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Vinay
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I recommend this bus!
  • Posted on: 2016-08-27
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Tameishia Peters
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I recommend this bus!
The bus was kind of smelly. Reeked of body waste but I'm thinking it was other passengers because I didn't initially smell anything upon entering the bus. The bus was at half capacity so I wish being a single rider I could've gotten my own seat instead of seeing a family of about 5 or 6 spread out comfortably around me. All this was tolerable since the bus driver(s) were prompt. I actually arrived almost an hour early. That's new! Lastly the wifi don't support Netflix or even YouTube and the only free movies available were geared toward a specific demographic. I used my own wifi then entire almost 10hr trip.
  • Posted on: 2016-08-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Maria A
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I recommend this bus!
  • Posted on: 2016-08-23
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Vinay
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I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Felix Rodriguez
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I recommend this bus!
I Iike the service of the drivers. They are nice
  • Posted on: 2016-08-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: lisa payne
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I recommend this bus!
The driver did not speak English, driver was on his head set phone the as he drove 80 mph
  • Posted on: 2016-08-22
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Damian Allen
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I recommend this bus!
The bus was hot and the toilet smell throughout the bus. I asked the driver to turn on the Air condition and he refused. It was terrible.
  • Posted on: 2016-08-20
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: vinay
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I recommend this bus!
  • Posted on: 2016-08-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: ernest w. pantag
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I recommend this bus!
Thank you,
  • Posted on: 2016-08-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Claudette
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I recommend this bus!
Bus stop in New York was not at Canal Street as stated on ticket. My sister was not picked up until 10am even though the bus was on time. The office at 59 Canal Street was not helpful.No one could give us any information on where the bus came in. Really disappointed. I have use this service before with no issues. Plz ensure bus stops at stop listed on ticket.
  • Posted on: 2016-08-20
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Mohamed
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I recommend this bus!
Reliable but shocked no discount for kids
  • Posted on: 2016-08-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade boateng
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I recommend this bus!
  • Posted on: 2016-08-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mark Nwani
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I recommend this bus!
  • Posted on: 2016-08-16
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Kira
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I recommend this bus!
  • Posted on: 2016-08-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ezinne
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I recommend this bus!
  • Posted on: 2016-08-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: James Mussman
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I recommend this bus!
I would urge some focus on restroom cleanliness. Rest rooms are very important to travelers. The driver on my bus talked nonstop on his cell phone. Perhaps that was his way of making sure he did not fall asleep which must be a danger for a driver driving all night. Still, he made it harder for some people to sleep although surprisingly I slept half way decently on the bus. I wish your business success. I probably will use you again. Emphasize the health of your drivers and getting plenty of rest so nothing bad happens in the difficult hours of night.
  • Posted on: 2016-08-15
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Felix A. Rodrígu
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I recommend this bus!
I like Service of Bus I don't change gotobus.
  • Posted on: 2016-08-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Emily
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I recommend this bus!
The bus left as soon as all the passengers were on board, so we arrived in nyc early! Friendly staff, and very efficient.
  • Posted on: 2016-08-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: jeffrey reed
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I recommend this bus!
It was a good ride.
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade boateng
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I recommend this bus!
  • Posted on: 2016-08-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Michaelle kinsse
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I recommend this bus!
  • Posted on: 2016-08-11
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Jeffery Kemp
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I recommend this bus!
non working AC, made it an uncomfortable trip.
  • Posted on: 2016-08-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Prasanna
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I recommend this bus!
Wifi is not working
  • Posted on: 2016-08-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Karen
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I recommend this bus!
The ride was comfortable
  • Posted on: 2016-08-10
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Waly Wade
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I recommend this bus!
  • Posted on: 2016-08-10
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Lunique degaull
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I recommend this bus!
i like the company , i being with u since 5 years, please keep the toilet clean. i need free coupon with u, because i spend a lot of money with your company.
  • Posted on: 2016-08-09
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Asha Dixon
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I recommend this bus!
The person who drove from Louisville to Cincinatti was EXTREMELY rude. When i tried to re-enter the bus after a rest stop he blocked the stairs with his body claiming I was "late" and then physically touched my body attempting to push me back when I was on my way to my seat. He was also RACIST...only allowing those who were Chinese to site in the first 4 rows. I personally observed him telling 3 different non Chinese passengers that the seats were off limits...then 2 minutes later give these same seats to Chinese passengers.
  • Posted on: 2016-08-08
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Denise Pleasant
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Naya McCants
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Paityn
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Elsie
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I recommend this bus!
Had to tell driver to turn on air-conditioning.. And he did... Thank you for your services....
  • Posted on: 2016-08-07
  • Depature: Springfield, OH
  • Arrival: New York, NY
  • Name: Quliek
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I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Damian Allen
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I recommend this bus!
Bus was hot and I was sweating. The driver turn off the air condition and it was a sweat shop. Very uncomfortable
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Latoya Hall
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I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Umeda
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I recommend this bus!
There was no light and no toilet paper the restroom. It was so cold and the A/C ventilation was not adjustable. Other than that it is not bad.
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Jay
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I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Jeremiah Stanfie
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I recommend this bus!
Had the heat on when it's 90 degrees outside and bathroom stank so bad!! But was on time and fast!
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Bakary
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I recommend this bus!
I will recommend a friend
  • Posted on: 2016-08-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Damian Allen
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I recommend this bus!
Great service. We reach ahead of time and the bus arrived early.
  • Posted on: 2016-08-05
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Miguel Gonzalez
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I recommend this bus!
I bought a ticket for my mother and father today. The bus was suppose to pick up at 8:15 pm in Lexington Kentucky and it came at 11:00 pm.l had to call many times and finally the bus came. Any way thank you and be on time next and believe to the costumer when call anfor say that dthe bus in not on time
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Diana M McGhee
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Merlin
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I recommend this bus!
Smoking should be prohibited within bus. It causes big discomfort within the bus that too with children
  • Posted on: 2016-08-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Greg
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I recommend this bus!
Only good thing I can say about this trip that was not as long as any other companies, but I can't feel my back, seats in New York subway are more comfortable then this
  • Posted on: 2016-08-03
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Jocelyn
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I recommend this bus!
Absolutely the worst bathroom I've ever seen. It was little more than a pee-smelly crevice with a seat. No toilet paper in sight, there was a hole in the floor through which you could see the road below, and the little tampon receptacle badly needed cleaning.
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: D J
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I recommend this bus!
Wifi didn't work, chargers were not functional. A/C was good and cool, important on a hot July trip. I can see where luggage problems could easily develop...poor oversight of luggage removal, no system to speak of, just get off and grab.
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Max Pierson
  • Star ratings:
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I recommend this bus!
The bus was right on time, very efficient service. Good value for the price. Also glad there were phone chargers on the bus. I would like to be able to request "window seat" when ordering tickets in the future.
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jane McGinnis
  • Star ratings:
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I recommend this bus!
Make sure there's no water coming out of the bathroom
  • Posted on: 2016-08-01
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Carly
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Carly
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Brian White
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Kayla Ridley
  • Star ratings:
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I recommend this bus!
Too many hostile customers. My ride down was better than my ride back. I had to seat by a drunk man falling over on my while sleep. I also had someone kicking my chair the entire ride. Just a bunch of rude, bad mannered people.
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Matt Purdom
  • Star ratings:
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I recommend this bus!
I was taking 13+ hour bus ride, so there is no way for that to be painless. Given that constraint, everything overall was pretty good. Travellers want to recline their sits back quite far and that is hard on taller people behind them. Driver could not communicate clearly in English and seemed stressed out. I would definitely use this service again, but hope it would be for shorter trip
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Patricia
  • Star ratings:
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I recommend this bus!
The bus ride to New York was fine. It was a bit cold but I was prepared. The ride from New York to Cincinnati was another story. The air conditioning didn't seem to work. There was little air flow and I kept checking my vent to make sure it was open. Also, the bus made a random stop for 25 minutes off the road. We just sat there and no one communicated why we were stopped. Also when I booked this trip I was not able to sign in to my account to earn the points. I changed the password and still was unable to do so. This isn't the first time that has happened at this site.
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Alex
  • Star ratings:
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I recommend this bus!
Almost buses have very short distance between chairs. It is very uncomfortable, very bad.
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: venesta
  • Star ratings:
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I recommend this bus!
No WiFi nor was the charging ports working. Bathroom was filthy no paper or sanitizer
  • Posted on: 2016-07-29
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Delaney Halpin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Brian White
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Erihk Belis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: merieme
  • Star ratings:
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I recommend this bus!
I highly recommend it to anyone who wants a safe trip with affordable price
  • Posted on: 2016-07-27
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Sandeep Reddy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Damian Allen
  • Star ratings:
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I recommend this bus!
The bus was hot. The driver turned off the Air Condition and the bus was so hot and I was sweating.
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Kim glaser
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: M Groeschen
  • Star ratings:
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I recommend this bus!
The bus ran just a little behind schedule, mostly due to traffic I suppose. Air conditioning was a little cold until I realized I needed to adjust air flow in addition to closing vents. The charging port was not working above my seat AND the seat behind me. That was frustrating seeing others able to charge their devices but mine not working.
  • Posted on: 2016-07-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: MOHAMMAD
  • Star ratings:
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I recommend this bus!
Bus , drivers and service is fine . But toilet is not good. There is no water not even toilet tissue. Please provide some tissue in toilet .
  • Posted on: 2016-07-26
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Philip Schreiber
  • Star ratings:
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I recommend this bus!
The driver was very rude for one...the "free wifi" is a complete joke- you can't watch netflix, etc.. no electric outlet plugs at seats as promised when I booked.. no toilet paper in restroom.. I would like a refund, but I'm sure that won't happen
  • Posted on: 2016-07-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Gitesh kumar
  • Star ratings:
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I recommend this bus!
Back seat maintenance is needed
  • Posted on: 2016-07-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Damian Allen
  • Star ratings:
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I recommend this bus!
The bus ride was great. The drivers had manners and the bus wasn't hot.
  • Posted on: 2016-07-25
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Joshua Blau
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: ernest w. pantag
  • Star ratings:
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I recommend this bus!
Thank you nice ride.
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Nicole
  • Star ratings:
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I recommend this bus!
Going to Dayton, my seat and the one next to it had food left on them from the previous travelers; bus left much later than 8pm and then broke down in Springfield, OH. Fortunately, there was another bus not too far behind, so we were able to transfer vehicles with luggage, efficiently. I would still recommend Jaguar for the price and the fact that aside from this ONE incident, the service is extremely efficient, destinations bring you much closer to targeted suburban areas and they will text you in enough time if they are experiencing delays. They also make a pit stop at very decent travel centers enroute to your destination.
  • Posted on: 2016-07-25
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Nicole
  • Star ratings:
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I recommend this bus!
Seating is a little tight for those in a certain height & weight class but still manageable. Arrived in New York earlier than expected which was AWESOME.
  • Posted on: 2016-07-25
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Barbara Benton
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: raghu kasthuri
  • Star ratings:
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I recommend this bus!
Seats were hard and the bus had stench of urine all over.
  • Posted on: 2016-07-24
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: vakul
  • Star ratings:
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I recommend this bus!
The AC didn't work at all during the trip. Otherwise it was all good
  • Posted on: 2016-07-24
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Gita Patel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Gitesh Kumar
  • Star ratings:
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I recommend this bus!
The journey was comfortable and keeping a polythene bag at the edge of seat is a nice idea
  • Posted on: 2016-07-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Christa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Autumn Ollom
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-21
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: clovis ndizeye
  • Star ratings:
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I recommend this bus!
Better than all the buses I've taken before.👌
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Cristian Leon
  • Star ratings:
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I recommend this bus!
I can't say it's the best thing out there, but it works, it's fast and reliable. Only bad thing I experienced was the uncomfortable seats, but they were good enough for the price.
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Sree Vaishnavi K
  • Star ratings:
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I recommend this bus!
Very very cold in the bus. Couldn't sleep at all!
  • Posted on: 2016-07-19
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Latanya
  • Star ratings:
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I recommend this bus!
Bathroom very nasty no hand sanitizer and no toilet tissue
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Keli wong
  • Star ratings:
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I recommend this bus!
The driver was on a phone call the whole time he was driving. I could hear him yelling angrily even with ear plugs in.
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Hamza
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: bernadette dravi
  • Star ratings:
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I recommend this bus!
They still my 3 bags
  • Posted on: 2016-07-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: naizavier Tinsle
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jin Feng Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Keenen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Candice Fitzpatr
  • Star ratings:
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I recommend this bus!
The bus was fine besides telling everyone that they needed to be in their assign seats right before we were suppose to pull of . AC didn't work
  • Posted on: 2016-07-17
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wagner Louis-Cha
  • Star ratings:
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I recommend this bus!
Great experience!
  • Posted on: 2016-07-17
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Wagner LouisChar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Zaria Gregory
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Henry Brecher
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Henry Brecher
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: ernest w. pantag
  • Star ratings:
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I recommend this bus!
Nice Ride,
  • Posted on: 2016-07-14
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Peter Gallagher
  • Star ratings:
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I recommend this bus!
The bus was on time and the driver was very good. The a/c was only blowing warm air & everyone was miserable! My clothing was soaked and babies were crying! I fell asleep and awoke with a dry mouth and felt very weak. This is the only aspect of the trip that was terrible. Your buses must be checked prior to entering service to assure that the a/c is working!
  • Posted on: 2016-07-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jane McGinnis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-14
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: BSM
  • Star ratings:
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I recommend this bus!
Bus had no toilet odor. Air conditioning was perfect temperature. Driver provided stop at 2:00 for bus break. Left 15 minutes late.
  • Posted on: 2016-07-13
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Lunique Degaull
  • Star ratings:
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I recommend this bus!
yes i will because i like your company
  • Posted on: 2016-07-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Airrion Cummings
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jeffrey Ulyse
  • Star ratings:
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I recommend this bus!
The seating is cramped and the bathroom smell of pics passes throughout the bus. Seating assignments aren't strictly enforced. People talking loudly with no one to control the noise output, to bring it down to a minimum.
  • Posted on: 2016-07-12
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Ana Fernandez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Emily Riggins
  • Star ratings:
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I recommend this bus!
The bus didn't arrive until 11:30ish and then they kept letting people on until 11:50. They seemed to be holding the bus back to let people from the next bus on. I bought a ticket to the 11:20 bus for a reason and it would be nice for my time and money to be honored
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Barbara Benton
  • Star ratings:
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I recommend this bus!
UHV power source above my seat has did not function on this trip, nor my past 2 trips. Does a bus have shocks? The bumpiness was extreme.
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Dana Johnson
  • Star ratings:
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I recommend this bus!
Bus was quick both ways a little ahead of schedule which was great. Bathroom was disgusting though, needed thorough cleaning and the smell went through the bus
  • Posted on: 2016-07-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade boateng
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Lunique Degaull
  • Star ratings:
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I recommend this bus!
I LIKE THE COMPANY, YA DOING GOOD JOB, I WISH WE CAN HAVE A BUS LINE FROM DAYTON TO GEORGIA,,, AND FROM DAYTON TO ORLANDO ,FLORIDA,I GOT COMMAND ON A DRIVER BUT I DON'T KNOW IS NAME.THANKS TO DO BUSINESS WITH YOU.
  • Posted on: 2016-07-10
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Elizabeth
  • Star ratings:
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I recommend this bus!
great service. punctual.
  • Posted on: 2016-07-09
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Sheila
  • Star ratings:
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I recommend this bus!
My only big issue with this bus, it's the restroom. I have never used it but it always smells bad every time I take this bus I end up asking myself why I did it because the smell is unbearable. I think they should clean it very well with Clorox and all. Since it leaves from New York to Cincinnati that's a long trip 12 hours, and the bus only stops once for a 15 minutes break and that's all. I think that's a lot since their bathroom is not that clean they will have to stop and let people freshen up. And the prices keep going up $140 for a round trip, I just hope they don't get greedy and add the price again because if it goes up to $200 everyone will be catching a flight. They need some type of air freshners for the car, and the bathroom that will help to dissolve the smell completely. There are only minor issues that they need to work on, the cleanliness is really important and they can't have a bus smelling like a clogged up bathroom every trip. I always have a parfum to spray my little blanket and put under my nose so I won't smell that disgusting smell.
  • Posted on: 2016-07-09
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Deseree
  • Star ratings:
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I recommend this bus!
The heat didn't work the whole ride. Everyone was sweating and uncomfortable. When we asked about the ac the man yelled at us. When we stopped for the drivers to get a smoke break we were at a random place with no restrooms and we were only allowed off of the hot bus for 3 minutes. It was miserable I want my money back
  • Posted on: 2016-07-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Susanna lino
  • Star ratings:
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I recommend this bus!
Everything was good but the driver was so loud . He was talking on the phone very loudly (screaming voice) the entire way from New York to Columbus! All passengers were upset coz they couldn't sleep or rest or relax.
  • Posted on: 2016-07-08
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jane McGinnis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Kamal Kumar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Kamal Kumar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Damian Allen
  • Star ratings:
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I recommend this bus!
Bus makes too many stops. Dropping off people on dark roads and places.
  • Posted on: 2016-07-06
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Kalmesh
  • Star ratings:
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I recommend this bus!
Bathroom stinks and smells inside bus, one lady literally sprayed air freshner to control the bad odour.
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Marybel Ridley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Marybel Ridley
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I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Dayna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Terra Warman
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I recommend this bus!
The bus was packed, and cold. The prices had been raised and the pick up/drop keep changing. I wouldn't recommend except there's only this bus.
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade
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I recommend this bus!
Some of the seats are not adjuster bless so those of us who are tall do not feel comfortable.
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Katiane
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I recommend this bus!
I didn't even make my bus. It would be great if they let you use your ticket another day & just pay a fee like other bus companies instead of just losing the money.
  • Posted on: 2016-07-05
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: joseph liberow
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I recommend this bus!
smelly and crampy
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Akila Alston
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I recommend this bus!
That bathroom was disgusting I am 4 feet 7 an I will not use any toilet like that I refuse but since we were 2 hours away I had to go, it was so Bleep dark in there I could not see and no bleep toliet paper, and the bleeping smell was horrible, the smell carried out on the outside of the facilities whatever you call it, never again when I travel GOTOBUS I will where a depend so this problem will never happen again. I was upset when I got off that bus.
  • Posted on: 2016-07-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Shane Richardson
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I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: merel
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I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: merel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Chelsey thompson
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I recommend this bus!
There were no toilet tissue or hand sanitizer in the bathroom.
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Cristiane Epifan
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I recommend this bus!
bus descobfortavel without space to stretch your legs. too bad sleep on the bus. twelve hours of grueling uncomfortable journey in the bus.
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Derrick parker
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I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Derrick parker
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I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Frankie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Sakibou
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I recommend this bus!
🙄 Somebody kept smoking on the bus and driver did say nothing.. The company needs to be more professional, the driver doesn't speak English so it took us 56 mins to deal with 1 ticket the passenger has bought
  • Posted on: 2016-07-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: johanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aminata Tandiogo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Marybel Ridley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Gitesh
  • Star ratings:
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I recommend this bus!
The seats at the back of bus requires maintenance. Rest of the service is up to expectation, keep it up
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: Jia Yee
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I recommend this bus!
Both of my trips to and from New York were extremely cold, they had the air conditioning blasting and the window open for some of the ride and it was so uncomfortable that I was unable to sleep.
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Joe
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I recommend this bus!
Staff was pretty unorganized and the bus space is pretty small but to be expected for the price
  • Posted on: 2016-07-01
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Segal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Jared
  • Star ratings:
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I recommend this bus!
The whole bus smelled like piss. The seats are uncomfortable and there's no leg room. The bus advertises wifi and there's no wifi. The temperature fluctuates so much that it feels like I've got the flu. Cold one minute, painfully not the next.
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shane richardson
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I recommend this bus!
Thank u
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shane richardson
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I recommend this bus!
Nice
  • Posted on: 2016-06-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Stacey Babb
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Janet
  • Star ratings:
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I recommend this bus!
The driver did not turn on the airconditioning until half way through the ride and then it was freezing the rest of the trip.
  • Posted on: 2016-06-29
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Aminata Tandiogo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: sokhna gueye
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I recommend this bus!
the bathroom was beyond disgusting. It was so smelly that everyone on board wanted to die. Whenever that bathroom door was opened, I wanted to cry and jump off the bus and just die. It was a miserable experience. But I have to say the bus was on time and the driver was nice.
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: ernest w. pantag
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I recommend this bus!
Safe trip. Thanks
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Airrion Cummings
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I recommend this bus!
There is one bus that is more spacious than the others. I was blessed with that one this trip. I ride this bus once a month if not twice. It serves me well.
  • Posted on: 2016-06-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Suryagayathri Sr
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Romena
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: aw
  • Star ratings:
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I recommend this bus!
Bathroom smelled on the bus from Columbus to NYC, but not on the bus from NYC to Columbus. Floor was sticky and dirty. Otherwise ok.
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: AW
  • Star ratings:
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I recommend this bus!
On time! We were scheduled to leave at 9:00pm & left at 9:05. Scheduled to arrive at 6:00am & arrived at 6:05.
  • Posted on: 2016-06-27
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: aquilina Sharp
  • Star ratings:
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I recommend this bus!
Work on the WiFi
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: aquilina sharp
  • Star ratings:
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I recommend this bus!
Need to work on the WiFi
  • Posted on: 2016-06-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Aaryn Lang
  • Star ratings:
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I recommend this bus!
Smooth ride, safe driving.
  • Posted on: 2016-06-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Janet Prior
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Terina Matthews
  • Star ratings:
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I recommend this bus!
I utilize the bus as it is the least expensive option to get from NYC to Columbus. However, the staff at the check-in facility and the drivers are ALWAYS rude and abrupt and lacking customer service. The bus is ALWAYS late returning to NYC making me late to work on EVERY return trip. It's frustrating but again the price requires that I do it, so I guess it's true " you get what you pay for."
  • Posted on: 2016-06-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Khani Anderson
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I recommend this bus!
Would like more ac as I am asmatic.
  • Posted on: 2016-06-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: merieme
  • Star ratings:
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I recommend this bus!
It was a safe and trip.the bus was comfotable . We had a good driver. I highly recommand jaguar bus to every one . And i will always take it for my future trip.
  • Posted on: 2016-06-27
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: jing
  • Star ratings:
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I recommend this bus!
thanks gotobus
  • Posted on: 2016-06-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Raihana Azad
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-26
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Raihana Azad
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Romena Azad
  • Star ratings:
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I recommend this bus!
Good!
  • Posted on: 2016-06-25
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Christine McNeel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-25
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Greg Laughlin
  • Star ratings:
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I recommend this bus!
Not a bad ride for $70.
  • Posted on: 2016-06-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Saravanan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-24
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: SP
  • Star ratings:
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I recommend this bus!
Passengers should be able to pick their seat number when booking their trip. I usually book both my going to and return trip at the same time. My last trip in March I booked for two people, but because we arrived at the terminal late due to bad traffic we could not sit together. If a customer books online they should be able to choose their seats, not be given any random seat by the desk attendant.
  • Posted on: 2016-06-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ryan Miles
  • Star ratings:
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I recommend this bus!
The wifi signal was not that strong
  • Posted on: 2016-06-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Guerline Alexis
  • Star ratings:
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I recommend this bus!
Don't forget I called and texted to leave open my ticket because I'm sick. Thanks for your understanding .
  • Posted on: 2016-06-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Yuqin Lin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: tony ma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Marcos
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Marcos
  • Star ratings:
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I recommend this bus!
bus arrived an hour late
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Fernando
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Veronika
  • Star ratings:
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I recommend this bus!
The bus was on time, after 6 hr ride we were given 15 min time to stretch legs, but for many sleeping passengers it was not needed
  • Posted on: 2016-06-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Gitesh kumar
  • Star ratings:
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I recommend this bus!
Keep it up
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Gitesh kumar
  • Star ratings:
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I recommend this bus!
Keep it up
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Bertha Akosah Du
  • Star ratings:
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I recommend this bus!
I wanted to reschedule my ticket after a few minutes. I called the customer service n I couldn't talk to anyone just automated voice n I couldn't reschedule online too. And this not fair. I couldn't travel either n now my money is wasted
  • Posted on: 2016-06-21
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Alexandr Vvedens
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Mindy Smith
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Mindy Smith
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Evan
  • Star ratings:
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I recommend this bus!
Driver & staff as punctual and as expected. Unsafe on the way from NYC to Cincinnati, pulled into median to use restroom on highway, should have pulled off the highway to an exit, felt very unsafe. Bus always seems to smell, need to clean out restroom/get new seats/provide air fresheners.
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Emily
  • Star ratings:
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I recommend this bus!
Seats are very narrow, barely any legroom - and I'm a 5'2" thin woman! But, it's extremely affordable, and that's why I'd recommend to others. No armrest between my seat and the one next to me was awkward, and the USB charger wasn't working so my phone died before I reached my destination -- not ideal when traveling!
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Chaya Fershtman
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: mabel Donkor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-19
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: SUCHIT
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-19
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: NDEYE Ndiaye
  • Star ratings:
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I recommend this bus!
The bathroom is very smelly.
  • Posted on: 2016-06-19
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Marquata Black
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-19
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Tania
  • Star ratings:
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I recommend this bus!
The bus arrived to NY over an hour late
  • Posted on: 2016-06-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Monica
  • Star ratings:
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I recommend this bus!
The bus diver keeps turning off the air.It's very hot. The bus was very late
  • Posted on: 2016-06-18
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Marquata Black
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jamela
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mehmet Kart
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Candyann
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: A
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Ashwini
  • Star ratings:
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I recommend this bus!
Never start on time never reached on time
  • Posted on: 2016-06-17
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Hamidou kabore
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-06-17
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Kenneth Aponte
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Billi
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: neville
  • Star ratings:
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I recommend this bus!
simple easy inexpensive trip from city to city. I slept most of the way
  • Posted on: 2016-06-12
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Diamond Long
  • Star ratings:
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I recommend this bus!
The bathroom shouldn't be dirty. You shouldn't be able to smell the bathroom when you're the first pick up.
  • Posted on: 2016-06-12
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Dibya Verma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Lavon Wilson
  • Star ratings:
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I recommend this bus!
It's summertime! People need air condition on this bus! I know it may save gas but we didn't pay good money to feel like we are in a sauna all the way to our destination. I understand you need less at night but during the day it gets unbearable when he turns it off and randomly turns it on.
  • Posted on: 2016-06-07
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Peter Gallagher
  • Star ratings:
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I recommend this bus!
Nice trip and driver kept to schedule! Thank you! 🌹
  • Posted on: 2016-06-06
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Tal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Celia Inga
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-05
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Genisha williams
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-06-05
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Genisha williams
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-06-04
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Apoorv
  • Star ratings:
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I recommend this bus!
It is a very convenient timing to travel, but the bus condition was not good. The reading light did not work and the floor was very dirty
  • Posted on: 2016-06-04
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Hakim
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-06-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Leo
  • Star ratings:
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I recommend this bus!
Bus driver let my friends off one stop ahead of requested by on a ticket despite the fact he was asked if it was a correct stop . They do not know area . Should check first tickets and advice .
  • Posted on: 2016-06-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: cheryl robinson
  • Star ratings:
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I recommend this bus!
My 10:30 bus was over booked or they just let friends and family fill up the bus and the man let it leave telling me I should have been there 20 mins before departure(I was there at 10:24) and to catch the 11:20 bus which actually was the 11:50 bus, he said it would arrive at 7:30am also it was going express. The bus came and I saw the driver get off and look under the bus with a flashlight, then they loaded us up. They continued to allow people on the bus that were there at less than 5 mins to departure, but I had to wait. I heard the noise and called my husband to tell him something is wrong with the tire. The bus is making strange noises long story short the tire blew on the highway, after 3 stops at service stations to check it. AND, the bus smelled like a rolling Porta-Potty the whole trip and my seat was mid bus and the smell was STRONG!! We got off the replacement bus at 1:00 pm. I thank God we made it safely because that could have been a tragic situation. Our driver was very nice though and he tried to console us and explain. I will not be using this service again.
  • Posted on: 2016-06-01
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Beth miller
  • Star ratings:
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I recommend this bus!
it has improved since last bus I took. I appreciate the waiting area in Columbus now, and USB port and wifi on bus. legroom was not good, the person in front of me leaned back all the way and bashed my knees for whole way. I was the first person at bus stop and had to fight to even get a seat; would prefer assigned, especially for people who bought 2. also needed to sleep on a window and should have been able to get one being first there. I think assigned seats / option to pick would be helpful
  • Posted on: 2016-05-31
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Barbara Benton
  • Star ratings:
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I recommend this bus!
Bus driver from NYC to New Stanton PA was on the phone the whole way and was LOUD. Driver from PA to Cincinnati was not on phone, seemed to focus on driving. That was refreshing.
  • Posted on: 2016-05-31
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Mrunal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mrunal
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Emmanuel Gilbert
  • Star ratings:
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I recommend this bus!
The bus from New York City to Columbus, OH is great.
  • Posted on: 2016-05-29
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Sabra Duff
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: ernest w. pantag
  • Star ratings:
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I recommend this bus!
Nice, Thank you,
  • Posted on: 2016-05-28
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Ann Richards
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: sheryl
  • Star ratings:
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I recommend this bus!
Service was great
  • Posted on: 2016-05-27
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: liz lee
  • Star ratings:
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I recommend this bus!
Never get to go and I was calling to see how can I get my money back, noone answer.
  • Posted on: 2016-05-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: London miles
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-26
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: joy harris
  • Star ratings:
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I recommend this bus!
Value is pretty good for the distance, tho cost has risen 40% since I began riding.
  • Posted on: 2016-05-26
  • Depature: Sharonville, OH
  • Arrival: New York, NY
  • Name: Barbara Benton
  • Star ratings:
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I recommend this bus!
Usually 3 buses run from Cincinnati to NYC each evening, but buses were combined on 5/24. I book the 9:15 as they means I get on a fairly empty bus. An earlier bus was held and when I arrived was told the 9:15 was not a fresh bus. Seating was confusing. Also, on a 70 degree evening the driver had the heat on!?! We told him and he turned it off, but later it was on. Makes one think he does not know what he is doing. Is this travel enjoyable? Absolutely not. Is is often more efficient than air travel. Amazingly, yes.
  • Posted on: 2016-05-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Brentnel
  • Star ratings:
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I recommend this bus!
Bus was so late coming into the city this morning.
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Jameelah
  • Star ratings:
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I recommend this bus!
Got into an argument over a front seat. You need to do better in making sure passengers don't feel like they can't get a front seat if there not of Asian descent.
  • Posted on: 2016-05-24
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: LaVon Fisher-Wil
  • Star ratings:
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I recommend this bus!
This bus ride is at a great price and the travel time is perfect but the bathrooms need to be cleaner. There needs to be toilet paper and hand sanitizer in the bathrooms. And there needs to be a way to keep the bathroom from smelling up the back half of the bus half way through the ride. And the air needs to stay on through the ride, not just turning it on and off at random times, while the packed bus sweats away. Otherwise it's a good service and if recommend it to a friend.
  • Posted on: 2016-05-24
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Apoorv
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Edwin Pinott
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Anoop Varghese
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Andrew
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Marybel Ridley
  • Star ratings:
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I recommend this bus!
Please clean the bathroom on bus. Besides that the ride was pleasant.
  • Posted on: 2016-05-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Tee
  • Star ratings:
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I recommend this bus!
It would be beneficial if the driver could make an announcement 30 minutes prior to arriving at the destination, so that the passengers can have time to let there pick up person know what time to meet them at the stop. It will eliminate so many passengers having to wait to be picked up when they arrive when the weather conditions may be bad.
  • Posted on: 2016-05-22
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Alan
  • Star ratings:
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I recommend this bus!
The bus became extremely warm, to the point that I could not sleep, and broke out in a sweat.
  • Posted on: 2016-05-22
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Alan
  • Star ratings:
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I recommend this bus!
During the trip to New York, the bus became very uncomfortably cold.
  • Posted on: 2016-05-22
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Ssimon
  • Star ratings:
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I recommend this bus!
Finally working ports and heat. I was a bit comfortable.
  • Posted on: 2016-05-21
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Rey Cortes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Nadia GRELLA
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Marybel Ridley
  • Star ratings:
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I recommend this bus!
Please clean and disinfect your bathroom.
  • Posted on: 2016-05-20
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: BSM
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-20
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Mark Mendoza
  • Star ratings:
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I recommend this bus!
Atrocious toilet with a door that swings open to stink up even front of bus. Driver was rude and no allotted breaks.
  • Posted on: 2016-05-20
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: ronnie
  • Star ratings:
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I recommend this bus!
Many times it smells..
  • Posted on: 2016-05-19
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Aaron Chase
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-19
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
There was no wifi on the bus as advertised.
  • Posted on: 2016-05-18
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: David
  • Star ratings:
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I recommend this bus!
Bathroom door won't open, too cold, constant smell of marijuana - some of us have to go to work and get drug tested. Bus seats too small.
  • Posted on: 2016-05-17
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Oyedola
  • Star ratings:
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I recommend this bus!
Excellent in time and logistics
  • Posted on: 2016-05-17
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: Basiru jallow
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: ante
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bathroom door can't close, kept smelling. Power out lots don't work.usb slots lose wifi was rare and often disconnects
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Luis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Henry Brecher
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Toilet was disgracefully dirty and smelly. That is the reason for the low cleanliness rating.
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Henry Brecher
  • Star ratings:
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I recommend this bus!
Toilet is disgracefully dirty and smelly. That is the reason for the low cleanliness rating.
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ophelia
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-15
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Kayla
  • Star ratings:
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I recommend this bus!
I would only recommend this bus due to the relatively low cost compared to air travel.
  • Posted on: 2016-05-15
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Shaker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-15
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Euline Williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Alicia Cook
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus was clean but the bathroom smelled so horrible. Hoping for better cleaning tactics for the bus bathroom to smell good
  • Posted on: 2016-05-13
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Dong Dong You
  • Star ratings:
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I recommend this bus!
Good price Only one stop where able to get off bus first driver was not the best driver-tended to push accelerator to floor and let up repeatedly jerking bus and passengers
  • Posted on: 2016-05-11
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: Jessica
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-11
  • Depature: New York, NY
  • Arrival: Sharonville, OH
  • Name: MD Rashidul Hass
  • Star ratings:
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I recommend this bus!
good
  • Posted on: 2016-05-11
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: MD Rashidul Hass
  • Star ratings:
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I recommend this bus!
not bad
  • Posted on: 2016-05-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Damian Allen
  • Star ratings:
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I recommend this bus!
The bus was delayed and they didn't notify the customers. Also the bus makes too much stops. I thought I was grey hound.
  • Posted on: 2016-05-10
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Aaron Chase
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-10
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Natasha Moses
  • Star ratings:
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I recommend this bus!
Bathroom did not have tissue, soap or water!!
  • Posted on: 2016-05-07
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Natasha Moses
  • Star ratings:
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I recommend this bus!
Neither the bus to nor from Cincinnati had had water, tissue or soap in the bathroom. This is unsanitary and disgusting. Also, it was very hard to understand what the drivers were saying when they were announcing each particular bus stop.
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: J Rice
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Venu Gunuganti
  • Star ratings:
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I recommend this bus!
What a waste
  • Posted on: 2016-05-07
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-05
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: ANGELA BUSH
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ehya Abdoulaye
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I recommend this bus!
Very pleasant and I did enjoy my trip to Columbus.Thank you very much
  • Posted on: 2016-05-04
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Terry Collier
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I recommend this bus!
The driver didn't use a P.A. system to make announcements. The rest room was disgusting and smelly nothing to clean hands with.
  • Posted on: 2016-05-03
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Latoya Hall
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I recommend this bus!
It was a smooth ride.
  • Posted on: 2016-05-03
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Barbara Benton
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I recommend this bus!
Not a full bus. Drivers were quiet and focused on driving = nice change. In the past the drivers talk on the phone and so loudly that half of the passengers can hear. Of course, there was a woman who missed getting off in Columbus and rode to Cincinnati.
  • Posted on: 2016-05-02
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Moussa Camara
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I recommend this bus!
This smell like urine. Very hard for me to sleep
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Cynthia Martin
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I recommend this bus!
The bus was clean, but the toilet area could have been cleaned and stocked half way between the route perhaps while fueling. The drivers and staff were courteous and made sure all passengers were aboard after letting passengers off midway of the trip after fueling. This made me feel safe! The bus was comfortable and the wifi and USB hook up was a nice touch in today's technology age. The companies outdoor sign was incorrect and confusing at the Cincinnati location and the signs at the NewYork location were hardly visible and mostly handwritten. Punctuality was great in New York however, the bus left half an hour earlier than scheduled in Cincinnati and every other stop following. I would recommend Jaguar Bus to a friend if these issues were addressed.
  • Posted on: 2016-05-01
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Ling Li
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I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: Katharine
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I recommend this bus!
THEY SKIPPED MY STOP. I was ticketed to get off in Vandalia at the 71/65 intersection, and they bypassed it entirely! When I asked the driver he said I'd have to get off in Dayton!
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: renelle desroche
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I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Charlotte Darboe
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I recommend this bus!
  • Posted on: 2016-04-30
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Peter Gallagher
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I recommend this bus!
On time leaving origin in Cincinnati and a very enjoyable trip to NYC!
  • Posted on: 2016-04-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Murat
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I recommend this bus!
  • Posted on: 2016-04-29
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Latoya Hall
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I recommend this bus!
  • Posted on: 2016-04-29
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: tiffany mcnab
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I recommend this bus!
  • Posted on: 2016-04-29
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Barbara Benton
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I recommend this bus!
Nicer bus than on past trips.
  • Posted on: 2016-04-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jacquelyn Caslow
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I recommend this bus!
The bus is great for the price. It got a little warm near the end of the trip from NY to OH but was still a great way to get to Ohio for less than $100. It can be hard to sleep but that can be said of any kind of bus travel. Will be taking it again in the future, I have no doubt.
  • Posted on: 2016-04-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Krystal Lewis
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I recommend this bus!
  • Posted on: 2016-04-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Krystal Lewis
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I recommend this bus!
  • Posted on: 2016-04-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Amanda somekh
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I recommend this bus!
someone should've been announcing the stops on a bus where people could be sleeping. I looked up where we were on google maps which is how I knew, but unclear!
  • Posted on: 2016-04-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Maria A
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I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Kushal
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I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
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I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Aaron Chase
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I recommend this bus!
  • Posted on: 2016-04-24
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: MD Rashidul Hass
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I recommend this bus!
like it
  • Posted on: 2016-04-24
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: MD Rashidul Hass
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I recommend this bus!
nice
  • Posted on: 2016-04-24
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: MD Rashidul Hass
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I recommend this bus!
like it
  • Posted on: 2016-04-24
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: MD Rashidul Hass
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I recommend this bus!
good
  • Posted on: 2016-04-24
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: MD Rashidul Hass
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I recommend this bus!
arrival time perfect
  • Posted on: 2016-04-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Sophia Philip
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I recommend this bus!
The bus arrived early at our final destination but it was freezing cold on the bus and the driver had the AC on! Customers asked him to turn on the heat but it seemed to just be the fan turned on so the cold air only got pushed around. Good time, bad atmosphere.
  • Posted on: 2016-04-24
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Jennifer Yuquili
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I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: STARLA
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I recommend this bus!
The bus is great minus it always being cold.
  • Posted on: 2016-04-23
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: FATOU
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I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Pravin patel
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I recommend this bus!
If you add wifi
  • Posted on: 2016-04-23
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jacquelyn Caslow
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I recommend this bus!
  • Posted on: 2016-04-22
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Yanling Lin
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I recommend this bus!
Can't take the smell in the bus because of the restroom. It's hot when you're seating at the back. Other than that, everything's good.
  • Posted on: 2016-04-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mike
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I recommend this bus!
Bus picked up late and arrived even later.
  • Posted on: 2016-04-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Zahida Shariq
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I recommend this bus!
The best online ticket booking experience
  • Posted on: 2016-04-20
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Jeffery Kemp
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I recommend this bus!
I had a great experience with Jaguar Bus. It was punctual and comfortable.
  • Posted on: 2016-04-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Vanessa Lamb
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I recommend this bus!
  • Posted on: 2016-04-19
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Mayer Kahn
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I recommend this bus!
  • Posted on: 2016-04-19
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Maya jones
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I recommend this bus!
We waited an hour for a new bus at gas station, almost hit a car in the middle of an intersection and got pulled over by the police
  • Posted on: 2016-04-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Vanessa Lamb
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I recommend this bus!
I have been using gotobus.com for a while now and love it because the bus is very fast and efficient. This specific trip though the driver for the 1st part of the trip was very loud and rude. He also drove kind of erratically and didn't seem to care at all about passenger comfort. The driver for the 2nd part was very good and I believe I have ridden with him before. The 1st driver I had never rode with and he was loud - even when most people on the bus were trying to sleep.
  • Posted on: 2016-04-18
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Matt
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I recommend this bus!
  • Posted on: 2016-04-17
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: Adam Brokaw
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I recommend this bus!
The driver skipped the scheduled Vandalia stop, leaving half a dozen passengers stranded in Dayton with no consolation. This has also happened before. Although I've generally had a reliable experience with Goto, this definitely makes me hesitate to recommend the service to a friend.
  • Posted on: 2016-04-17
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Sara Dias
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I recommend this bus!
Besides the ticket says that will be 3 stops, we stopped for 8 times to pick people around the way. The second driver didn't speak English and talked all the time on the phone (loudly). They also put a baby on the seat number 7, besides a note that is was strictly forbidden.
  • Posted on: 2016-04-17
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Rosemarie resuma
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I recommend this bus!
  • Posted on: 2016-04-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: ernest w. pantag
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I recommend this bus!
Safe trip, Nice Ride
  • Posted on: 2016-04-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Maria A
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I recommend this bus!
  • Posted on: 2016-04-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Asim
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-15
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Nicole
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I recommend this bus!
This was a great trip!
  • Posted on: 2016-04-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Amanpreet
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I recommend this bus!
  • Posted on: 2016-04-13
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: BSM
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I recommend this bus!
too cold, heat was not working
  • Posted on: 2016-04-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Shauntoy Harris
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I recommend this bus!
Get you where you need to be without all the delays and lay overs
  • Posted on: 2016-04-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: John Nortey
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I recommend this bus!
  • Posted on: 2016-04-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jin Feng Chen
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I recommend this bus!
  • Posted on: 2016-04-12
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Moiz
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I recommend this bus!
  • Posted on: 2016-04-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Elliott
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I recommend this bus!
Driver must run air always to eliminate bad orders from other people. Or Get newer buses stop saving gas by not running AC Clean air is important many people can get sick from others who are not clean.
  • Posted on: 2016-04-12
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Ingrid wtay
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I recommend this bus!
Exllect trip arrive on time
  • Posted on: 2016-04-11
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
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I recommend this bus!
  • Posted on: 2016-04-10
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Stacey Babb
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I recommend this bus!
There is less space for your customers and does not make for comfortable travel. There were two altercations btw passengers on the bus. Safety was an issue.
  • Posted on: 2016-04-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Maria A
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I recommend this bus!
  • Posted on: 2016-04-09
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Brianna
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I recommend this bus!
I didn't even get a chance to ride the bus or make my trip because the bus was suppose to pull off at 9:55 the bus pulled off way earlier than that. There's no refund or a way to get another ticket unless you buy a whole new one. I am very disappointed in this company. The spot in Cincinnati doesn't even have signs up telling you exactly where to go to wait for the bus.
  • Posted on: 2016-04-08
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Vivian Grenese
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I recommend this bus!
Due to traffic my son and I missed the bus by 15 minutes. I asked by chat service, phone and email if I could reschedule for the next day so I wouldn't lose the funds but no one could help. In retrospect with flying or other transport service they will allow rescheduling minus 10 to 20 percent. All my friends that grew up respecting their Asian culture show respect for their elders, and I admire that, but I guess not in business. All the other times I chose your bus service from various areas of the country, it has been great. Just work on your rapport with the customer/client experience by devising exceptions re purchases. Best Regards, Vivian
  • Posted on: 2016-04-05
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Peter Gallagher
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I recommend this bus!
A very nice bus trip & we stopped off twice to stretch our legs and get refreshments. The driver kept to the scheduled times in expert fashion. I can hardly wait to ride with you again! 🚍🏃🏻
  • Posted on: 2016-03-31
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: John Nortey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
Broken AC and heating problems, unresponsive driver and arrived late
  • Posted on: 2016-03-27
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: vickie mayes
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I recommend this bus!
your bus service is excellent , I have no complaints . I do have two suggestion. 1) It would be nice to be able to read if I am not sleepy but the overhead lights do not work .2)please make sure you have a English speaking driver or operator to announce the stops . thank you
  • Posted on: 2016-03-27
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Augustin J.Dorce
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I recommend this bus!
  • Posted on: 2016-03-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Delores Booker
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I recommend this bus!
I have never been on your bus as of yet,however because my family rides on this bus continually that I would recommend this bus because of the safety and the relaxing ride to our destinations
  • Posted on: 2016-03-23
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Dominick Gray
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I recommend this bus!
The bus was delayed before we went to Cincinnati but the drop off was right on time. The bathroom when I went inside was not clean
  • Posted on: 2016-03-23
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Michelle
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I recommend this bus!
Bus was clean. Bus was ahead of schedule. Left early and arrived early. Wifi didn't work. Driver wasn't friendly. Would use it again. For the price, it is worth it.
  • Posted on: 2016-03-23
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Ben Brock
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I recommend this bus!
Thanks
  • Posted on: 2016-03-22
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Venita Jeremiah
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I recommend this bus!
I was pleased with the ride, drivers and the quietness of the riders. Thank you gotobus!!!
  • Posted on: 2016-03-22
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Vladimir
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I recommend this bus!
  • Posted on: 2016-03-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Damian Allen
  • Star ratings:
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I recommend this bus!
Return trip the us we great
  • Posted on: 2016-03-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Damian Allen
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I recommend this bus!
  • Posted on: 2016-03-21
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Barbara Benton
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-21
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Dion Pearce
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I recommend this bus!
The Heat was very dry and smells like dust. Not enough room in seats,
  • Posted on: 2016-03-20
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: MD Rashidul Hass
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I recommend this bus!
great service
  • Posted on: 2016-03-20
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: MD Rashidul Hass
  • Star ratings:
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I recommend this bus!
good service
  • Posted on: 2016-03-20
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: MD Rashidul Hass
  • Star ratings:
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I recommend this bus!
good service
  • Posted on: 2016-03-20
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: MD Rashidul Hass
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I recommend this bus!
very happy to arrive on time. great service
  • Posted on: 2016-03-20
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: MD Rashidul Hass
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I recommend this bus!
Like the arrival on time
  • Posted on: 2016-03-20
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: MD Rashidul Hass
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I recommend this bus!
Reached ontime. very good service
  • Posted on: 2016-03-20
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: MD Rashidul Hass
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I recommend this bus!
Good Service
  • Posted on: 2016-03-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ronald Thomas
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I recommend this bus!
My seat was broken did not recline and the scent omg. It was awful. The bus smelled like death
  • Posted on: 2016-03-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Ramon Santiago
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I recommend this bus!
Any long bus ride can lead to some discomfort, but it doesn't help if the seats don't have hardly any cushion.
  • Posted on: 2016-03-17
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Melisa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-17
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shane
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-15
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: yanna
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I recommend this bus!
It is very cold in the bus. It should turn on the AC.
  • Posted on: 2016-03-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: willie
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I recommend this bus!
The trip was prompt and on time....Thank You!!
  • Posted on: 2016-03-14
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Ayman
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-14
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Cicily Bullard
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I recommend this bus!
The bus had a horrible stench of urine. The restroom on the bus smelled like it hadn't been cleaned in weeks and you could smell it as soon as you walked on the bus. A man in the back had to light cigarettes because the smell of nicotine was better than the smell on the bus. Also, people were upset because there were no outlets on the bus. It is 2016. Everyone has cellphone and on a 14 hour road trip, outlets should be a given on every route. Lastly, we only stopped once to use the restroom. Again, the trip was 14 hours and not stopping to stretch or use the restroom (since the one on-board was disgusting and had no toilet paper) is totally inhumane.
  • Posted on: 2016-03-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rahul
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I recommend this bus!
  • Posted on: 2016-03-13
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Venita Jeremiah
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I recommend this bus!
I am very to have Jaguar bus as my to travel from NYCKetucky. I enjoyed my trip with Juguar. Thank you. I will do it again and i will tell all my friends and family. Thank you.
  • Posted on: 2016-03-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jamal Dublin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-12
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: baskar dorairaj
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I recommend this bus!
Good.
  • Posted on: 2016-03-12
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: baskar dorairaj
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I recommend this bus!
Good
  • Posted on: 2016-03-11
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Andrea Shaw
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I recommend this bus!
This is not a luxury bus and the ride is quite bumpy but, for the price it gets the job done.
  • Posted on: 2016-03-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Sekou Wone
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I recommend this bus!
It's amazing everything is easy they just gonna ask u confirmation number and ID I like it so much
  • Posted on: 2016-03-01
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Gurpreet singh
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I recommend this bus!
  • Posted on: 2016-03-01
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: derrick
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I recommend this bus!
  • Posted on: 2016-02-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Martina
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I recommend this bus!
The bus going to New York was a more crammed and very hot, but the bus on the way back to Ohio was much better.
  • Posted on: 2016-02-27
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Peter Gallagher
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I recommend this bus!
Got on bus at 419 E. Court St. Cincinnati. Bus mopped & clean, but floor still very wet! Should have been dry mopped. No big issue. Driver very nice guy! Bus pulled in at 7:45pm for 8pm departure. Very nice! I enjoyed the bus ride and would recommend them to anyone. Some overhead power receptacles weren't working, but sometimes I think the problem is the passenger's wires, being broken! 🙄
  • Posted on: 2016-02-25
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Sundeepkar
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I recommend this bus!
  • Posted on: 2016-02-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: ryan miles
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I recommend this bus!
  • Posted on: 2016-02-23
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Alice Slade
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Choma butcher
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I recommend this bus!
Everything was perfect except the air conditioner was on all the whole trip and it was very cold in the bus. Beside that it was amazing.
  • Posted on: 2016-02-22
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Tasha
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I recommend this bus!
Heat on bus too HOT. Also many stops after Columbus why? Still not at NY destination and its 8:30am. Luckily I took the day off from work but my ride had to call out because they wouldn't make to work on time after picking me up since will be over an hour late.
  • Posted on: 2016-02-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Tasha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-22
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-21
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Steve Burgess
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I recommend this bus!
Overall for the price the service is hard to beat. On the other hand there have been several time when the bus was very cold even when I had on two coats and a hat. And I'm typically that last person to complain about being cold. The biggest negative issue is the terrible condition of the restroom. Last night when I got on the bus in Springdale, OH the smell of urine was very strong. Fortunately I never had to use the restroom. Other times the smell has been has been so bad the people on the bus hold their noses any time the restroom door is opened. Sometimes the restroom has been fine but too often the opposite is true. I've travel many times on long transit buses in South America and never experience any restroom as bad as some of the ones on buses provided by Jaguar. I would like to use the Jaguar service more often but I hesitate to because of the uncertainty of the condition of the restrooms
  • Posted on: 2016-02-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Andrew Hughes
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I recommend this bus!
Thank you!
  • Posted on: 2016-02-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Andrew Hughes
  • Star ratings:
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I recommend this bus!
Thank you!
  • Posted on: 2016-02-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: emily
  • Star ratings:
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I recommend this bus!
The bus i took from columbus to ny was extremely delayed,we were supposed to arrive in ny at 8:30am and we actually got in at 11:30am on Saturday morning (February 13th) The bus driver never told us we would be arriving late and never updated us about our location along the way. In addition, during the middle of the night he opened all of the windows on the bus to smoke a cigarette while driving the bus. The temperatures were n the teens last week and we were all freezing.
  • Posted on: 2016-02-17
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Sarah
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I recommend this bus!
Guy sitting next to me has been singing all hours of the night and there are kids all around him. The bus has the heat on so high we are sweating like crazy. The seats are very uncomfortable. They raised the fare by $10.
  • Posted on: 2016-02-17
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Maria Fernandez
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I recommend this bus!
  • Posted on: 2016-02-17
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Barbara Benton
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I recommend this bus!
No problems this trip.
  • Posted on: 2016-02-16
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Rakesh
  • Star ratings:
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I recommend this bus!
Excellent driving
  • Posted on: 2016-02-16
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Vivian
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-16
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Vivian Lien
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I recommend this bus!
Only because it does get me from point A to point B.
  • Posted on: 2016-02-16
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Christopher De L
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I recommend this bus!
No toilet paper or hand sanitizer in the bathroom. Also, bus kept stopping in the middle of the night delaying us a whole hour and a half.
  • Posted on: 2016-02-16
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Latoya Hall
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I recommend this bus!
I have yet to arrive at my destination on time. This was 2 hours late.
  • Posted on: 2016-02-16
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Theo Milburn
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I recommend this bus!
For the price and how fast we got there I'd take it any time.
  • Posted on: 2016-02-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Leona Lewis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Pinal
  • Star ratings:
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I recommend this bus!
Really excellent service
  • Posted on: 2016-02-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: tracy ross
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I recommend this bus!
Love this company
  • Posted on: 2016-02-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Catherin Hidalgo
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I recommend this bus!
We were picking up people as if we in a cab service. Were also running late as usual never punctual. We pay this amount to get to point and a b for a reason.
  • Posted on: 2016-02-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Stacey Babb
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-15
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Sosha Collins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Glenn cox
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I recommend this bus!
The tiniest bus I've ever seen. So uncomfortable.
  • Posted on: 2016-02-14
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: Ashley
  • Star ratings:
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I recommend this bus!
Very quiet easy ride with little stops
  • Posted on: 2016-02-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Catherin Hidalgo
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I recommend this bus!
We were late apond arrival and this isn't the first time it happened.
  • Posted on: 2016-02-13
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Jatinder
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I recommend this bus!
It's nice journey safe time gud staff I like Jaguars bus service
  • Posted on: 2016-02-12
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Lydia Prophett
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-11
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Nicholas McQuill
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I recommend this bus!
The only complaint I ever have is the temperature tends to fluctuate. I suggest bringing layers, just in case you get too hot or cold.
  • Posted on: 2016-02-11
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Barbara Benton
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I recommend this bus!
Bus driver from New Stanton to NYC was constantly on the cell phone and was loud enough to be heard by at least 1/2 of the passengers. On wet roads I would have appreciated him concentrating on driving.
  • Posted on: 2016-02-10
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Joan Bautista
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I recommend this bus!
  • Posted on: 2016-02-10
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Raquel Jackson-S
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-09
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Joy Harris
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I recommend this bus!
I use this service frequently and really appreciate its value. The bus departed right on time, and arrived early! The one thing I hate, aside from the lack of leg-room, is the complete darkness for the entire trip. There is no access to reading light, and access to the restroom at the back of the bus is hazardous as a result of no light.
  • Posted on: 2016-02-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Alice Slade
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-08
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Alice Slade
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Neth
  • Star ratings:
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I recommend this bus!
Bus gets you to where you need to go. It may not be too comfortable for a tall person or a big of a heavy person. Bus is efficient and you can essentially sleep the entire time if need be. Not amazing, but its good. I would recommend to anyone looking for a cheap way to get to their destination
  • Posted on: 2016-02-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: John Nortey
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I recommend this bus!
  • Posted on: 2016-02-07
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Jennifer Yuquili
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I recommend this bus!
  • Posted on: 2016-02-06
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: makini campbell
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I recommend this bus!
I was a bit dissapointed in the seating arrangement that I received. I think you all should take into consideration tall people. I asked for special seating. Next time I will buy 2 tickets for extra space.
  • Posted on: 2016-02-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: KAREN
  • Star ratings:
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I recommend this bus!
Was a great trip
  • Posted on: 2016-02-05
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Max Thibault
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I recommend this bus!
This route used to be a third of the price and I recommended it to everybody. I got at least ten people to use it. Now the price is expensive for what is offered. A dirty bus without any real amenities. For the price there should be snacks, water, and blankets for the trip. I've used this service 20 times but the price makes me think twice.
  • Posted on: 2016-02-04
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Frances
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I recommend this bus!
  • Posted on: 2016-02-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: david widder-var
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I recommend this bus!
  • Posted on: 2016-02-02
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Dale
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I recommend this bus!
It was not a comfortable 12 hours. There was no ventilation in the bus, so it was very hot. The bus was totally full, so that didn't help matters.
  • Posted on: 2016-02-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Nancy Peng
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I recommend this bus!
  • Posted on: 2016-02-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade
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I recommend this bus!
  • Posted on: 2016-02-01
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Michael Roberts
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I recommend this bus!
  • Posted on: 2016-02-01
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Michael Roberts
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I recommend this bus!
The bus left on time, and arrived early. The bus was clean, and I was able to charge my phone during the trip. I had a fantastic experience, and recommend Jaguar Bus to everyone without reservation.
  • Posted on: 2016-02-01
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Henry
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I recommend this bus!
routine trip
  • Posted on: 2016-02-01
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
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I recommend this bus!
  • Posted on: 2016-01-31
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jane McGinnis
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I recommend this bus!
It was an overall experience but the bus was very late. Could I get a refund?
  • Posted on: 2016-01-30
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Ryan
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I recommend this bus!
  • Posted on: 2016-01-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jonathan Collura
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I recommend this bus!
  • Posted on: 2016-01-30
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Diamond Long
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I recommend this bus!
  • Posted on: 2016-01-29
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Gagan thapa
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I recommend this bus!
  • Posted on: 2016-01-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Panupan Savettap
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I recommend this bus!
  • Posted on: 2016-01-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade
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I recommend this bus!
Driver drove well
  • Posted on: 2016-01-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Panupan Savettap
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I recommend this bus!
  • Posted on: 2016-01-26
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Lance Newman
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I recommend this bus!
The bus was a hour late from New York to Louisville, Kentucky.
  • Posted on: 2016-01-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jonathan Collura
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I recommend this bus!
  • Posted on: 2016-01-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: John Nortey
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I recommend this bus!
  • Posted on: 2016-01-25
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mansour kane
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I recommend this bus!
Tour not good You don't Call u don't email people
  • Posted on: 2016-01-24
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Kshitij Tripathi
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I recommend this bus!
The charging points at 11376 Princeton Pike, Cincinnati were not working. Also, the plug charging points in the bus were not working.
  • Posted on: 2016-01-24
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: derrick parker
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I recommend this bus!
You cannot leave an hour early. Almost missed the bus because they left way to early.
  • Posted on: 2016-01-23
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Keith Crutcher
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I recommend this bus!
The bathroom was very dirty
  • Posted on: 2016-01-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mansour kane
  • Star ratings:
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I recommend this bus!
When I buy an online ticket almost every week-end or every other week-end I am asked to provide an email & phone # no one tell me that bus was cancelled do to storm until I came with my luggage and found out the cancellation on the gate. I need reimbursement or put it for next week-end
  • Posted on: 2016-01-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Calie
  • Star ratings:
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I recommend this bus!
It was already cold outside. Inside is worse and when traveling for 10 hrs in the middle of the night being frozen to death when trying to sleep does not create much comfort.
  • Posted on: 2016-01-19
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-19
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: kiran patel
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I recommend this bus!
so far I am happy with my bus.
  • Posted on: 2016-01-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Endul
  • Star ratings:
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I recommend this bus!
Good driver but not good service .
  • Posted on: 2016-01-18
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Jeffrey Norman
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-15
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Tran Nguyen
  • Star ratings:
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I recommend this bus!
The driver could not speak very good English so he appeared to be rude to some customers. Perhaps the company should consider hire a driver assistant
  • Posted on: 2016-01-13
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: Kady
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-13
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Michael young
  • Star ratings:
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I recommend this bus!
Good job few times in the pass I couldn't say the same
  • Posted on: 2016-01-11
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Boubacar El Moct
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I recommend this bus!
This is a great business but I would like to recomande for you guys to try to have more lines not only from Cincinnati to New York
  • Posted on: 2016-01-10
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Katherine Robert
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Chaitanya agrawa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-10
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Barbara Benton
  • Star ratings:
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I recommend this bus!
Staff at stations are helpful and pleasant. Bus drivers talk on cell phones much of the trip. The driver from NYC to New Stanton PA spoke so loudly while on phone, his voice resonated throughout the bus. So loud it was ridiculous.
  • Posted on: 2016-01-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Kevin Gordon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-09
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Chien
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Zachary
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-06
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Latoya Hall
  • Star ratings:
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I recommend this bus!
I was unaware that three additional stops were added to the trip which made our bus arrived to Louisville at 1pm instead of 10:30am which was stated on the website.
  • Posted on: 2016-01-06
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Michael
  • Star ratings:
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I recommend this bus!
Best bus ride.
  • Posted on: 2016-01-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jose
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jose Monzon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-16
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Barbara Benton
  • Star ratings:
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I recommend this bus!
Bus crashed. No safety plan evident. Luckily I was in row 2 so was able to escape quickly. Of course, lost property, but have heard nothing in the way of follow up by the bus company.
  • Posted on: 2015-12-15
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: judith duffield
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I recommend this bus!
Need seat belts. Bus 1hr late from nyc.
  • Posted on: 2015-12-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jingling
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-15
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Jingling
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jingling
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jingling
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Lauren Moore
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Lauren Moore
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-13
  • Depature: New York, NY
  • Arrival: Indianapolis, IN
  • Name: Devender
  • Star ratings:
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I recommend this bus!
Great Savings
  • Posted on: 2015-12-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jim Zafris
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I recommend this bus!
The bus was right on time, which isn't always the case.
  • Posted on: 2015-12-12
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mahwah reddy ban
  • Star ratings:
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I recommend this bus!
Again delayed......
  • Posted on: 2015-12-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: ernest w. pantag
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I recommend this bus!
Everything went well, arrived safe thank GOD.
  • Posted on: 2015-12-11
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Greg
  • Star ratings:
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I recommend this bus!
Clean bus, but was about 20 minutes late to pick us up. The temperature on the bus is unacceptably hot. Multiple passengers commented they are about to pass out from heat. Driver continues to run the heat despite requests to cool it down. USB ports and wifi are nice but nothing can offset this heat.
  • Posted on: 2015-12-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Kevin
  • Star ratings:
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I recommend this bus!
The language barrier presents an obstacle as it is important to be able to communicate with the staff. The bathroom was a nightmare. No toilet paper, sanitizer and there were feces on the wall.
  • Posted on: 2015-12-10
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: David Arquilla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Panupan Savettap
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-09
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Prabuddha Raj
  • Star ratings:
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I recommend this bus!
The bus came late 7 mins else everything was fine
  • Posted on: 2015-12-08
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Latoya Hall
  • Star ratings:
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I recommend this bus!
It was a smooth ride.
  • Posted on: 2015-12-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Marybel Ridley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Candace Boahene
  • Star ratings:
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I recommend this bus!
This trip was smooth, thanks to the driver and staff. I arrived at my final destination in 30 minutes than projected, which was awesome! The only thing I didn't like was the assigned seats. I like the freedom of seating anyway I want to sit.
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Henry Brecher
  • Star ratings:
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I recommend this bus!
Good service in both directions, however, bus from Columbus to NYC was pervaded by urine smell from toilet
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Amit Jain
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Fatoumta
  • Star ratings:
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I recommend this bus!
The right is ok but you guys need to clean the bathroom cause the whole bus was smelling pee and also the charger outlet in some places were not working
  • Posted on: 2015-12-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Candace Boahene
  • Star ratings:
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I recommend this bus!
The bus was a bit overcrowded and the stench in the restroom was awful. I could smell the stench all the way through the aisle. Please make sure there's a stock of air fresher and toilet paper at times in the restroom. Other that, this bus trip was eventful and I reached my destination in a timely manner.
  • Posted on: 2015-12-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Marybel Ridley
  • Star ratings:
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I recommend this bus!
Please clean your bathroom
  • Posted on: 2015-12-06
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shinda Prillerma
  • Star ratings:
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I recommend this bus!
On the way to New York it was to many stops unexpected and on the return from New York to Columbus the bus driver had the air on and was smoking a cigarette which is unexceptable.
  • Posted on: 2015-12-04
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Manohar Reddy Ga
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-04
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Henry Brecher
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-03
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Tim
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-03
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Barbara Benton
  • Star ratings:
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I recommend this bus!
Sky Horse and Jaguar Bus Inc merged? I boarded the 9:15 bus in Cincinnati with the understanding I would remain on that bus all the way to NYC. Not the case. With no warning, in Columbus, passengers were told to get off the bus and move to another bus. Had I know, at least I would not have unpacked pillows, etc. until after Columbus. Moving luggage was not easy. It appears that they are disorganized because it appeared several drivers made the decision to park one of the buses.
  • Posted on: 2015-12-02
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Sara Majuri-Cipo
  • Star ratings:
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I recommend this bus!
It is such a blessing for so many New Yorkers to have a "cheap" way back and forth from east coast all the way back through Columbus and Cincinnati, to Kentucky. It is well appreciated by so many of us, and we continue to thank you, as well as use you. BUT, I do see prices are going up, which honestly if continued, will backtrack your passengers to Greyhound, or find cheapest flights available. I think you guys should keep the low prices you have, to give some of us folks who don't have a lot to go by, a chance to travel. Only other comment, which doesn't effect me personally (because I do not use the restrooms on the buses) but when we got on our bus on November 29th, from Louisville Ky to NYC, the restroom was already dirty, smelly from use. It was amazing how badly the bus smelled like urine immediately. and through the trips duration. A gentleman, I believe a bus employee, walked straight down the isle from front to back, then up again, spraying disinfectant, which was also pretty terrible considering no windows open, and it just added a heavy chemical into the air on top of the smell. I hope these comments do not completely offend your services. It is just honest observations, as I and my husband will continue to use GOtoBus, for future trips. Thank you, and I hope this can be of help!
  • Posted on: 2015-12-01
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Kimberlee
  • Star ratings:
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I recommend this bus!
Trip to Dayton, Ohio was great except the driver forgot 1st Dayton stop. The return trip not so much. Dayton bus had to return to Cin. to picked passengers because earlier bus was grossly oversold (20 people I believe) Staff was rude and police was on the scene when we arrived to assist the 6 passengers that could fit on our bus. Needless to say, we never made to Columbus return stop, no room left on board.
  • Posted on: 2015-12-01
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: J Hill
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I recommend this bus!
It's a bus so you can only hope for so much. With that being said, there are plenty of outlets to charge your devices. I took an overnight trip which made the ride very quiet since the majority of the passengers slept throughout the ride. We stopped to use restrooms and get food at the perfect time and it wasn't too long. Good price for the service and I'll use them again in the future.
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shanna Holder
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I recommend this bus!
Please clean out bathrooms after every trip.
  • Posted on: 2015-11-30
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Lei
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Nathan Tong
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Zac Horne
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Spurthi Reddy
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I recommend this bus!
Extremely crowded and uncomfortable but worth it for the price.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Bryan Fernandes
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I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Paulynne
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I recommend this bus!
My first bus driver from ny to first stop was excellent. Very courteous, and good driver. Second two drivers not as good.
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Jesus allones
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I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Chenique Reed
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I recommend this bus!
The only real problem was there was no tissue in the bathroom.
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Krysta
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I recommend this bus!
The bus was on time, and it arrived early. The seats were not very comfortable, but it was cheap. The bus driver drove so fast that he got a ticket and argued with the officer for 30 mins. Other than that it was fine. If you want to go to the bathroom bring your own toilet paper and hand sanitizer.
  • Posted on: 2015-11-29
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: krysta
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I recommend this bus!
The bus and seats itself were fine. The bus came a little late, but we boarded quickly. They unfortunately sold more tickets than were available, but I got on the bus right away and was able to go. It arrived on time and they didn't stop much. Overall, it was good and it was cheap.
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Timothy
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I recommend this bus!
Unable to sanitize hand after bathroom. Thank you for the free movies and arriving early.
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Vignesh
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I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Iayss
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I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Nicole Klosterma
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I recommend this bus!
Bus was too hot. My seat would not recline back. Bus was overbooked. My seat had foods on it.
  • Posted on: 2015-11-29
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Emily Riggins
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I recommend this bus!
Please be louder when giving how much time the break is
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Emma
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I recommend this bus!
Functional and Fine. Leg space in the seats is pretty tight, much like flying coach. But the ride was smooth and uneventful.
  • Posted on: 2015-11-28
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Billi
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I recommend this bus!
Enjoyed my ride!
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Billi
  • Star ratings:
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I recommend this bus!
Definitely a great value for the price; just had a couple hiccups on our trip back home. And there was no free wi-fi as it was advertised
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Erin
  • Star ratings:
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I recommend this bus!
WiFi didn't work. Some tickets can be rescheduled /some cannot. Please be consistent. Otherwise great ride!
  • Posted on: 2015-11-27
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Ben Quinn
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I recommend this bus!
  • Posted on: 2015-11-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
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I recommend this bus!
Got me to NYC FAST
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Stacey babb
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I recommend this bus!
The bus temperature was too hot. Also safety concerns with drivers talking on the phone while driving!
  • Posted on: 2015-11-26
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Vignesh
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I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ezinne
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I recommend this bus!
The ladies behind the counter completely ignored me when I went to check-in. Then my seat was completely broken. Everytime someone needed the restroom I had to get up and lift my seat for them to pass. It's really unfair that I had to pay $70 for that experience.
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Calvin L Edwards
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I recommend this bus!
I'm 6 feet tall. I wasn't not confortable infortunatly
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Courtney
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I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Marc Giangregori
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I recommend this bus!
The bus was an hour late but other than that it was a great trip
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Michael H
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I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: ron ruhl
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I recommend this bus!
Too crowded
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shanna Holder
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I recommend this bus!
Please clean the bathrooms on the bus.
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Danielle Yevsa
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I recommend this bus!
Charger wasn't working. Seats are very uncomfortable and the whole bus smelt like sewer.
  • Posted on: 2015-11-24
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Jesus allones
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I recommend this bus!
  • Posted on: 2015-11-24
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Emanuel
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I recommend this bus!
better wifi, clean seats & the bathroom more often
  • Posted on: 2015-11-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Bryan Fernandes
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I recommend this bus!
  • Posted on: 2015-11-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Anderson Frederi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-23
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Perseveranda Car
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I recommend this bus!
I had a bad experience last night. The door to the luggage compartment was left open so two bags fell down & one is mine. Luckily, my husband saw it. He picked up the bags & called me. I understand that your people will commit mistakes but in a situation like this, the worst could happen. If the bag is not found, I have nothing to wear & I honestly I don't have the funds to buy new clothes... One passenger got angry because the music of the guy seated beside him was too loud. Maybe you can have a notice about this. Everyone has to sleep, considering that it's night time, so we have to be sensitive to each other's feelings & needs.. The second driver was talking over the phone, also with a loud voice. This is kind of irritating & being a commercial driver, this action might disrupt his concentration on the road.. My concern is the safety of the passengers which your bus company is responsible for. Anything can happen in split seconds & we need to avoid accidents that might cause damage to lives & properties, plus huge expenses on your part. Thank you for this survey & feedback as this means you want to give the best service & accommodations to your clients. I will still continue to ride in your bus, despite these loopholes because your charge is reasonable & affordable. I am still a satisfied client.
  • Posted on: 2015-11-22
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: ernest w. pantag
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I recommend this bus!
Thanks wonderful ride. Cha cha
  • Posted on: 2015-11-22
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: maria chan
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I recommend this bus!
The driver tolerated a passenger entering the bus with a lighted cigarette. He should also call the attention of passengers who talk so loud when other passengers are trying to sleep.
  • Posted on: 2015-11-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Damian Allen
  • Star ratings:
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I recommend this bus!
Great service and on time.
  • Posted on: 2015-11-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Damian Allen
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I recommend this bus!
The bus was on time and very clean.
  • Posted on: 2015-11-21
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: Bianca
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-16
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Latoya Hall
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I recommend this bus!
The bus was promptly. I appreciated it.
  • Posted on: 2015-11-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Yvette
  • Star ratings:
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I recommend this bus!
I appreciate the bus getting to my destination on time however the bus driver was driving really fast and maybe a little reckless at times. The bus driver also need to be clear speaking when he letting somebody know is there stop or location
  • Posted on: 2015-11-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: ernest w. pantag
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I recommend this bus!
Safe and great ride. Clean bus, Good drivers.
  • Posted on: 2015-11-13
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: Alisha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-12
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: robin
  • Star ratings:
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I recommend this bus!
good experience with that
  • Posted on: 2015-11-11
  • Depature: New York, NY
  • Arrival: Indianapolis, IN
  • Name: Evaristus JIWUEZ
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I recommend this bus!
Proper communication should be effected from the driver to ensure accurate identification of bus stops. This would help tourists on the routes.
  • Posted on: 2015-11-11
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Mercedes
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I recommend this bus!
Thanks to your bus company, I was able to make it to Dayton, Ohio on time for a very sad funeral. The bus was clean except for the bathroom and there was no paper in the bathroom. The service was punctual. The drivers were great. The bus wasn't too comfortable because the leg room is very narrow. The seat was comfortable and it's great that there is a place to plug in cell phones/tablets, etc. Perhaps it would be good to have one more rest stop. Thank you, I am happy to know this bus services exists. Another plus is that the bus stop in NYC is near so many awesome Chinese restaurants, great to have a meal before getting on the bus or when arriving!!!
  • Posted on: 2015-11-10
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: BSM
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I recommend this bus!
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: mahesh reddy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Adelade
  • Star ratings:
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I recommend this bus!
Drivers drove well
  • Posted on: 2015-11-08
  • Depature: New York, NY
  • Arrival: Indianapolis, IN
  • Name: Bianca
  • Star ratings:
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I recommend this bus!
Had trouble finding my bag while trying to switch buses and one of the staff refused to help me find my bag in a giant pile of luggage. Bus left half hour late but arrived at my destination an hour early
  • Posted on: 2015-11-08
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Raj
  • Star ratings:
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I recommend this bus!
Great bus service, even if its late for an hour.. it makes you reach right on time.
  • Posted on: 2015-11-07
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: bsm
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I recommend this bus!
  • Posted on: 2015-11-04
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: adelade
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I recommend this bus!
drivers are very experience and drive well
  • Posted on: 2015-11-03
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Ralph Vendivil
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I recommend this bus!
I booked this bus, because in the website it says, the last stop would be on 838 Reedy Street, which is in the downtown Cincinnati. But I was so suprised when the driver forced me to go down the bus because he said the last stop would be on Princeton Pike! It costed me another $40 just to go to downtown this morning!
  • Posted on: 2015-11-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Vanessa Lopez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-02
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Michelle
  • Star ratings:
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I recommend this bus!
Many passengers were mislead to believe this was the correct bus for them to be on when they really needed to wait for a different bus to Indiana. The second driver was very rude and unable to communicate with the passengers when we made it to the different stops. He even yelled at all of the passengers when he started his shift, demanding that we all report which location we were going to. At 3AM, this is very disrespectful, especially when it should have been resolved before the bus departed from NYC.
  • Posted on: 2015-11-02
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: Kurt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-29
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Marquata Black
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-29
  • Depature: New York, NY
  • Arrival: Indianapolis, IN
  • Name: Brendon Taitt
  • Star ratings:
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I recommend this bus!
Way cheaper, better luxury, less traveling time....better than greyhound
  • Posted on: 2015-10-27
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Neel Fotedar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-27
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Rakshith Hegde
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Mahmood ANSUMANA
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I recommend this bus!
Not my first time of travelling with those buses but this time tooo bad. I missed my ride cos I lost my way fron New Jersy through New York to the take off point and nothing I was told could b done to make amends.
  • Posted on: 2015-10-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Shubham Sharma
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I recommend this bus!
  • Posted on: 2015-10-22
  • Depature: New York, NY
  • Arrival: Indianapolis, IN
  • Name: Adam kuhn
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I recommend this bus!
super fast ride.
  • Posted on: 2015-10-22
  • Depature: New York, NY
  • Arrival: Indianapolis, IN
  • Name: Adam kuhn
  • Star ratings:
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I recommend this bus!
turn the wifi on.
  • Posted on: 2015-10-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Janice Boyd
  • Star ratings:
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I recommend this bus!
Would recommend with the following alert: bus was clean the driver was rude but timely. If you only need to get where you're going on time , this is the bus for you. No working electric connections. No lights in the restroom and the driver smoked.
  • Posted on: 2015-10-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Lucille Wainaina
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-19
  • Depature: New York, NY
  • Arrival: Indianapolis, IN
  • Name: Devon
  • Star ratings:
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I recommend this bus!
This system kind of freaked me out only because I had no idea what was going on, like transfers or random stops. I appreciated the timeliness of the schedule. The buses were not very clean and had the bare minimum, but worth the cheap price.
  • Posted on: 2015-10-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: john nortey
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I recommend this bus!
  • Posted on: 2015-10-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: john nortey
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I recommend this bus!
  • Posted on: 2015-10-16
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Venita Jeremiah
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I recommend this bus!
As always the staff is quite, puntual, and they take their job seriously. They do not waste time or idle. When they say fifteen minutes break they mean it. Driving was smooth. The only problem is the smell of d toilet when it is used alot by passangers, the stink smell it burns my nose. Otherwise the ride was good. Great drivers..i love traveling with your bus. Thanks.
  • Posted on: 2015-10-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: beulah leon
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I recommend this bus!
I was told to go to 103 Canal St. to find out it was 59 got there 2 hours before time and check in and found out that was not my seat assignment 19 and had to be changed to 39. It was a lot of confusion for my first time. I will see what happen when I return to see if I will use the chinese bus again.
  • Posted on: 2015-10-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Melissa Gordon
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I recommend this bus!
Very nice and warm clean ride; thank for great customer care.
  • Posted on: 2015-10-14
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Cassandra Griggs
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I recommend this bus!
The bathroom needs to be more maintain
  • Posted on: 2015-10-11
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Dtothea
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I recommend this bus!
  • Posted on: 2015-10-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Nathan
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I recommend this bus!
  • Posted on: 2015-10-06
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Brandon
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I recommend this bus!
Taller people should have better choice of seats. Was hard to fit with another person next to me and the people in front couldn't put their seat back.
  • Posted on: 2015-10-05
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: James Cook
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I recommend this bus!
  • Posted on: 2015-10-05
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: MOHAMMED
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I recommend this bus!
Please make it more clean and bus drivers should interact with passengers instead of being numb.
  • Posted on: 2015-10-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Horace
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I recommend this bus!
  • Posted on: 2015-10-02
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Horace
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I recommend this bus!
  • Posted on: 2015-09-28
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: JOY HARRIS
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I recommend this bus!
I really appreciate the economy of this bus, as I must travel to and from New York frequently. The bus was only 15 minutes late and we arrived before schedule. The temperature control on the bus was inconsistent. It is either very cold, or mouth-dryingly hot and dry. It goes back and forth. It seems that every time I take the bus, the time between rest stops grows and grows. We did not stop until 5:35 am (8 hours into a 12 hour trip)and at a less-than-adequate stop. Also, numerous unscheduled stops are made to pick up random people. We stopped 4-5 times. I guess this is an effort to fill the bus to capacity. It would help if the staff spoke some English. Otherwise Gotobus is a good service.
  • Posted on: 2015-09-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Sandra Boapeah
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I recommend this bus!
  • Posted on: 2015-09-23
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Latoya Hall
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I recommend this bus!
I appreciate the customer service when I needed assistance via phone.
  • Posted on: 2015-09-21
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Chrismil Herrera
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I recommend this bus!
Really good
  • Posted on: 2015-09-20
  • Depature: New York, NY
  • Arrival: Indianapolis, IN
  • Name: Bibi Nadia Yassi
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I recommend this bus!
  • Posted on: 2015-09-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Rama krishna
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I recommend this bus!
  • Posted on: 2015-09-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Lewis
  • Star ratings:
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I recommend this bus!
Would defiantly recommend. There was no wifi, but that was fine I had cellular data the entire way. Ride was smooth... But I'm pretty sure the lavatory wasn't serviced therefore the bus has random moments when it would smell like urine. Still, we stopped briefly for food about 5h into the ride... Wasn't delayed at all for the stop. Arrived as promised... Obviously minus the NYC traffic.. Which was defiantly anticipated. Cheap, comfortable ride over all. Can't complain much.
  • Posted on: 2015-09-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Serena
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I recommend this bus!
  • Posted on: 2015-09-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jose Monzon
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I recommend this bus!
  • Posted on: 2015-09-14
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Abigail Addy
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I recommend this bus!
The bus driver charged $10.00 for my bag he claimed I'm entitled to only one bag.I tried to ask him why he became angry and throw my bus ticket at me and he started the bus threatening to leave me behind.This bus from Cincinnati to new York city,sunday 9/13/15.Time 8-8:30 departure from Springfield pike.No respect and unprofessional drive.
  • Posted on: 2015-09-11
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Ashayo
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I recommend this bus!
  • Posted on: 2015-09-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jose Monzon
  • Star ratings:
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I recommend this bus!
Despite the rainy and gloomy weather, gotobus got me to Ohio safely and quickly. Thank you!
  • Posted on: 2015-09-09
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Mathew hugo
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I recommend this bus!
They should put wifi on the bus
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Indianapolis, IN
  • Name: José Reynoso
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jose Monzon
  • Star ratings:
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I recommend this bus!
Gotobus is quickly becoming my favorite bus line. I'm in a relationship that was long distance up until recently so Gotobus has been a lifesafer! :)
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jose Monzon
  • Star ratings:
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I recommend this bus!
Another smooth ride! :)
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jose Monzon
  • Star ratings:
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I recommend this bus!
Another smooth ride with Gotobus. I have yet to have a bad experience yet. They're a great deal and a smooth ride all around.
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Lisa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Priscilla Manu-A
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: Choo Scott
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I recommend this bus!
You can't beat the ride. Especially for the price!!! Its cleaner, quicker & less expensive than greyhound. And they're always on time. They have outlets on the bus & shades on the windows if u wana pull them down. Just have something to snack with u because there won't be any stoppingcfor meals. Just a gas station & that's fine with me!!! Gets u where you wana go safe and quick for CHEAP!! That's my favorite part. Did I mention it is CHEAP!!
  • Posted on: 2015-09-07
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Varun
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Varun
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: david
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I recommend this bus!
Safe, clean, cheap. I know Chinatown buses have a bad rep for customer service, but this bus did the job and I felt safe the whole time.
  • Posted on: 2015-09-06
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: Crispin Johnson
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I recommend this bus!
Dirty, no Wi-Fi as advertised, but got me to my destination cheap and on time.
  • Posted on: 2015-09-05
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Scott Pierre
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I recommend this bus!
It was very timely
  • Posted on: 2015-09-05
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Kyetra Williams
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I recommend this bus!
The bus smelled so bad, that I wanted to vomit. I could not breathe for the majority of this trip.
  • Posted on: 2015-09-03
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Venita Jeremiah
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I recommend this bus!
I've already and will continue recommending to my friends, the staff and their puntuality, and safe driving. I thank God for your staff. Keep up the good work! They take their job seriously. The driving is smoothe with the exception of bumpy roads, they have no control over. Good job drivers of gotobus co. Venita
  • Posted on: 2015-09-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Judith
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-02
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: Sunil
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-01
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Ralph Colon
  • Star ratings:
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I recommend this bus!
Wifi did not work at all. Would be nice ahead of time to know how many stops the bus will be making overall and if the you will need to switch buses. Made no sense to switch buses in Columnbus when the buses left only 1/2 hour apart.
  • Posted on: 2015-08-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Patrecia Pryce
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-31
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Kathy
  • Star ratings:
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I recommend this bus!
- Bus was at stop 30 minutes ahead of time, which was great! - The bus was extremely cold, but the driver kindly made it warmer inside upon the request of a passenger. - The second driver smoked several cigars during the ride, which was a bit disrespectful to passengers. - The second driver also got distracted with his tablet and was checking his tweets while driving... bus safety should come first!
  • Posted on: 2015-08-31
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Kathy
  • Star ratings:
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I recommend this bus!
- The bus was 30 minutes late but I did get a text msg informing me of this, which was great! - The bus had a very strong body odor... quite unpleasant. It would be nice if the bus was sprayed with Lysol or Febreze between trips for everyone's comfort. - The first driver smoked several cigars (not cigarettes) during the trip which caused discomfort and coughing among passengers seated in the front of the bus. - The second driver, which started his shift at 3am, talked on the phone very loudly until we arrived to NYC at 9am! It was very disturbing for passengers in the front to sleep.
  • Posted on: 2015-08-31
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: Leonardo Munoz
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I recommend this bus!
The air conditioner was so hot and the restroom smells bad.
  • Posted on: 2015-08-31
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Yang dong chen
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I recommend this bus!
Good
  • Posted on: 2015-08-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Chokkalingam
  • Star ratings:
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I recommend this bus!
The travels was very punctual. The reporting station was clean...
  • Posted on: 2015-08-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: yang dong chen
  • Star ratings:
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I recommend this bus!
good
  • Posted on: 2015-08-30
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: Adam Kuhn
  • Star ratings:
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I recommend this bus!
i have enjoyed it so far but I am having trouble purchasing my return ticket. The website is saying my billing address is incorrect whe. I k ow that it is correct.
  • Posted on: 2015-08-28
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: Ruchita
  • Star ratings:
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I recommend this bus!
good work keep it up
  • Posted on: 2015-08-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shahid Kamran
  • Star ratings:
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I recommend this bus!
WiFi problem
  • Posted on: 2015-08-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Doug DeVoe
  • Star ratings:
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I recommend this bus!
Unscheduled stops in Wheeling, St Clairsville, Cambridge and Zanesville puts bus behind schedule, then going 75-80 to make up time, plus disturbing those trying to sleep when they stop and turn on lights every 30 minutes. AC seems to vent through bathroom so whole bus smwlls
  • Posted on: 2015-08-26
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Sonya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Shahid Kamran
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: aby traore
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I recommend this bus!
I wish they open early so passengers dont stand outside.they must give privilledge to disable or senior.driving on time clean is not enough,the .the custermer service is not strong in time of loading in eathet departure or arrival.reception of passengers is poor
  • Posted on: 2015-08-25
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: Somiko Harringto
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I recommend this bus!
I misse bookef my bus ticket from a different city....I could not reroute ticket. I wish they could let us reroute tickets from different states.
  • Posted on: 2015-08-25
  • Depature: New York, NY
  • Arrival: Lexington, KY
  • Name: Fan Lio
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: RamaKrishna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-24
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Ashayo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-22
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Rama krishna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-19
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: BSM
  • Star ratings:
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I recommend this bus!
clean bus & empty toilet prior to every trip
  • Posted on: 2015-08-19
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Theresa Boyle
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Indianapolis, IN
  • Name: Ruchita Patel
  • Star ratings:
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I recommend this bus!
Good work keep it up
  • Posted on: 2015-08-17
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Brian Dixon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Payal
  • Star ratings:
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I recommend this bus!
USB was not working. Bus sear did not too far back as other seats and i got back pain because of it
  • Posted on: 2015-08-16
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Judith
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-13
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: AZIZ
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Adelade Boateng
  • Star ratings:
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I recommend this bus!
Some of the intervals in the seats r too short so it makes it difficult for those of us who have long legs to feel comfortable.
  • Posted on: 2015-08-12
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jessica
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-12
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: DINESH
  • Star ratings:
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I recommend this bus!
There is no WIFI service as it was mentioned. I have asked the driver but no positive response
  • Posted on: 2015-08-12
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Yokohana Dionisi
  • Star ratings:
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I recommend this bus!
THe bus departed at 11:00pm. All passengers wanted to sleep but couldn't because the driver wouldn't stop talking on the phone.
  • Posted on: 2015-08-12
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Mohamed Fadell d
  • Star ratings:
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I recommend this bus!
I would but I'll look for others before this one for sure
  • Posted on: 2015-08-11
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Melody hennegan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Payal patel
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I recommend this bus!
The foot rest did not work. I hot knee pain for a small thing which could have been easily fixed
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Damian Allen
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I recommend this bus!
The staff at the columbus office is disorganized. They knew the bus was delayed and they normally text passengers and they didn't. The bus was hot because the driver didn't have the A/C on.
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Indianapolis, IN
  • Name: Deyaa
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I recommend this bus!
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jasmine Morel
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I recommend this bus!
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jasmine Morel
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I recommend this bus!
  • Posted on: 2015-08-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Srb
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I recommend this bus!
Since your Buses have merge your service has been very very poor
  • Posted on: 2015-08-07
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: Ali abbasi
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I recommend this bus!
  • Posted on: 2015-08-07
  • Depature: New York, NY
  • Arrival: Indianapolis, IN
  • Name: geroand ramos
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I recommend this bus!
Bathroom should be more clean n TV should work but besides that great
  • Posted on: 2015-08-06
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: ernest w. pantag
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I recommend this bus!
Thank u, cha-cha.
  • Posted on: 2015-08-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: RamaKrishna
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I recommend this bus!
  • Posted on: 2015-08-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Fred Black
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I recommend this bus!
The air conditioning was out on the trip over and the bathroom smell was made worse by the heat but it os the first time i experienced that and understand these things happen. This was our 4th trip and will do more trips. Thank you for your great service.
  • Posted on: 2015-08-03
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: Deyaa
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I recommend this bus!
  • Posted on: 2015-08-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Lauren Moore
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I recommend this bus!
the air vent above me was broken, so I couldn't turn it off and became very cold during the entire ride despite having a blanket. But the bus ride was quick and the staff was helpful
  • Posted on: 2015-08-02
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: Ruchita patel
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I recommend this bus!
Good work keep going .. The phone number on my eticket for bus2nyc/jauguar when I called to confirm timing says its a wrong number please check it thanks
  • Posted on: 2015-08-02
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Scott Lichtentha
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I recommend this bus!
Absolutely frigid
  • Posted on: 2015-08-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: ABDOUL Mbengue
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I recommend this bus!
everything was great, just the team should be more open to people. meaning answering to questions and orient them. thank you guys
  • Posted on: 2015-07-31
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Erika
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I recommend this bus!
Everything is good except air conditioner is too strong. Everyone around me brought small blanket or towel to cover himself. I was so cold I went to went to ask the driver to shut off the air conditioning.
  • Posted on: 2015-07-31
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Scott Lichtentha
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I recommend this bus!
  • Posted on: 2015-07-30
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Mack
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I recommend this bus!
  • Posted on: 2015-07-29
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: hayle
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I recommend this bus!
We had to transfer busses in Columbus Ohio and it was inconvienent and unexpected. Other than that I greatly enjoyed the ride.
  • Posted on: 2015-07-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: James Mitchell
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I recommend this bus!
Rough. Really, really rough.
  • Posted on: 2015-07-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Miriam Iglesias
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I recommend this bus!
  • Posted on: 2015-07-28
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: mory Diakhate
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I recommend this bus!
  • Posted on: 2015-07-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Umang Parikh
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I recommend this bus!
Good bus service. Scope for improvement for seating comfort - mainly for long duration travel.
  • Posted on: 2015-07-27
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: Carlos Lynch
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I recommend this bus!
  • Posted on: 2015-07-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mohamed Kamara
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I recommend this bus!
Good ride
  • Posted on: 2015-07-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shan
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I recommend this bus!
The bus started and arrived on time. Bus cleanliness can be better.
  • Posted on: 2015-07-22
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Mack
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I recommend this bus!
  • Posted on: 2015-07-22
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: John Nortey
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I recommend this bus!
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rupinder Kaur
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I recommend this bus!
Good service
  • Posted on: 2015-07-19
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Sumiran
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I recommend this bus!
  • Posted on: 2015-07-19
  • Depature: Indianapolis, IN
  • Arrival: New York, NY
  • Name: Soufiana kaba
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I recommend this bus!
  • Posted on: 2015-07-17
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Fuck gotobus
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I recommend this bus!
Go fuck yourselves my bus broke down for almost 7 hours and the bus driver didn't communicate a single thing to anyone. I've ridden this bus before and the drivers NEVER communicate. Also like 7 hours on a brokendown bus...no backup procedures...go fuck yourselves
  • Posted on: 2015-07-15
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Kaitlyn
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I recommend this bus!
Wish the seats were comfier, and that the wifi worked. Also, I walked all the way to 103 canal street (which my ticket told me to go to), just for them to send me to a different station (52 canal street). Wish they had warned us ahead of time. But overall, it was a pretty good ride.
    Jaguar Bus Inc. review summary
  • Total Number of Reviews711
  • Overall Raiting3.5
  • Bus Cleanliness3.5
  • Punctuality3.8
  • Bus Service & Staff3.6
  • Bus Comfort3.1
  • Recommend Yes72.4%
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