Hoang Express Rating & Reviews

732 Reviews

Find and read all the latest Hoang Express reviews from fellow bus travelers. These verified Hoang Express reviews have been submitted from real customers who booked their Hoang Express tickets on GotoBus.com. The customer reviews evaluate Hoang Express service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2016-09-15
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Yueqi Su
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I recommend this bus!
  • Posted on: 2016-08-30
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Atef Meshreky
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I recommend this bus!
Great-Convenient-Trusted
  • Posted on: 2016-08-29
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Steven D Carreon
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I recommend this bus!
I really cannot express how nuch I appreciated the service from Huong Express! The complimentary sandwich was amazing, and the driver was extremely polite. I wanted to try another bus line because Greyhound is literally the devil. This bus was eclxtrenely clean, modern, and kept to very cool temperature that allowed me to sleep very well. 6 out of 5 stars!!!
  • Posted on: 2016-08-29
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Kathy
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I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Kathy
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I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jung Lee
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I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jung Lee
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I recommend this bus!
You should arrive at the station early. The bus departed 15 minutes before the scheduled departure time when all passengers were seated. Therefore, we arrived at the destination 15 minutes early.
  • Posted on: 2016-08-27
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Siska
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I recommend this bus!
passangers should refrain from talking on the phone. Let other people rest. Should find a better bus stop than the super stinky dirty area near Lee sandwich.
  • Posted on: 2016-08-26
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: KAREN AMAYA
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I recommend this bus!
VERY COMFORTABLE. PREFER THIS BUS RATHER THAN GREYHOUND. IT'S MORE CONVENIENT, INEXPENSIVE AND THE DRIVER AND STAFF ARE VERY CORTEOUS AND RESPECTFUL.
  • Posted on: 2016-08-26
  • Depature: Chandler, AZ
  • Arrival: El Monte, CA
  • Name: ted
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I recommend this bus!
very clean and quiet
  • Posted on: 2016-08-24
  • Depature: Los Angeles, CA
  • Arrival: Oakland, CA
  • Name: Theresa Chow
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I recommend this bus!
Yea, it's back to the normal again, no more bus switching confusion and arrived destination on time.
  • Posted on: 2016-08-24
  • Depature: Oakland, CA
  • Arrival: Los Angeles, CA
  • Name: Theresa Chow
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I recommend this bus!
I like to take Hoang Express because it always arrives destination on time. However this time they had passengers switching buses in San Jose and again at another stop, created a lot of confusion and we end up arriving LA 30mins later than the scheduled time.
  • Posted on: 2016-08-22
  • Depature: El Monte, CA
  • Arrival: Chandler, AZ
  • Name: ted
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I recommend this bus!
much better than greyhound!!!
  • Posted on: 2016-08-20
  • Depature: Chandler, AZ
  • Arrival: Ontario, CA
  • Name: Sunjen Chen
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I recommend this bus!
  • Posted on: 2016-08-18
  • Depature: San Diego, CA
  • Arrival: San Francisco, CA
  • Name: Marcus
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I recommend this bus!
  • Posted on: 2016-08-18
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Bridget C Ford
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I recommend this bus!
Soooooo Thankful that I am able to find this Togobus I love everything mostly my sandwich.of course I would love to recommend this bus .just please keep the computer lines up.,cause when it was down for I day and I couldn't get my daughter tickets, I liked of died..and had to use another bus.
  • Posted on: 2016-08-18
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: Diego Torres
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I recommend this bus!
Outlets for the bus would be a nice addition, but very quick trip! Would recommend!
  • Posted on: 2016-08-15
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Betty Carmouche
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I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Jennifer Gallowa
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I recommend this bus!
Bus was clean, left on time, arrived early.
  • Posted on: 2016-08-14
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: gina
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I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: gina
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I recommend this bus!
  • Posted on: 2016-08-11
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Gabrielle Pascua
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I recommend this bus!
always love riding with GoTo bus
  • Posted on: 2016-08-09
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: CARRIEANN
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I recommend this bus!
they have an excellence services.
  • Posted on: 2016-08-09
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Tom
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Oakland, CA
  • Arrival: Westminster, CA
  • Name: Javier Schettini
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: CARRIEANN
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I recommend this bus!
I was please with their services.
  • Posted on: 2016-08-05
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Girlie
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I recommend this bus!
Definitely cleaner and cheaper than Greyhound. Great service and courteous driver
  • Posted on: 2016-08-01
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Karen Wu
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Doug
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I recommend this bus!
Great service. Reccomend your service to everyone.
  • Posted on: 2016-08-01
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Yunfei ye
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I recommend this bus!
The seat isn't comfort for the long hours trip. It needs improvement.
  • Posted on: 2016-07-30
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Yueqi Su
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Atef Meshreky
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I recommend this bus!
Always great
  • Posted on: 2016-07-30
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Van luu
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I recommend this bus!
Very good
  • Posted on: 2016-07-29
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Hieu
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I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: sherry
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I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Alessandro Bovos
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I recommend this bus!
One issue. There was no description of a bus change to go to downtown LA on the route. My son got lost and wound up in Westminster, CA. We had to call a Lyft which cost an additional $70 to get him to his destination. If a transfer is needed it should be clearly stated on the ticket and the website. I was fortunate enough to be able to track my son on GPS. He is 18 but didn't know where he was just the same. Please fix this major issue. Otherwise I'm still a big fan of the bus service.
  • Posted on: 2016-07-29
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Brad
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I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: Westminster, CA
  • Arrival: Chandler, AZ
  • Name: Melinda
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I recommend this bus!
Love u guys! Go w/you often. Great service usually. But on bus ride home 7/27, it was dangerously hot in the bus. I got heat exhaustion. That is what happens before a person gets heat stroke. Nausea. Cold sweats. & headache. 120 degrees in Chandler on arrival. Very serious in seniors. This Driver must be inexperienced regarding this. A.C. inadequate. If this was his choice, it was a bad choice. NO other complaint or concern. He was not our usual driver. Love our regular guy, the bald one, sorry don't know his name, he is so professional, good English, kind, brings movies! He's great! Hope he was just gone on vacation or something. & love the guy who drives the van. I think the lady sitting in front of me asked for more AC but he said "No". But not my language so I can't be sure. Driver seemed comfortable but no one else was. I should have asked someone to tell him for me. Sorry I didn't. But maybe he should know or there should be a thermometer for all to see. Thank you so much for listening & for your great company! This incident was my only reason for less stars in my rating. I choose your company all the time & recommend you a lot! Respectfully,MP
  • Posted on: 2016-07-28
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Teri Stoops
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I recommend this bus!
Our family has used GotoBus many times over the years and every time was a very good experience. We thank you for providing this service, which enables us to travel to CA in a fun, fast, and secure way. Everyone that we have come in contact that works for GotoBus has always been helpful, professional, and kind. Thank you, well see you next time! :)
  • Posted on: 2016-07-28
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Lennie Link
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I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: Amirka
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I recommend this bus!
The bus was punctual and they provided water and free (and delicious) sandwiches! On the flip side lots of the staff and the driver had strong accents which could be hard to understand.
  • Posted on: 2016-07-26
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Angelo Vergnetti
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I recommend this bus!
Bus left on time but was a little late arriving to the destination. Bus was very clean and modern.
  • Posted on: 2016-07-25
  • Depature: Oakland, CA
  • Arrival: San Diego, CA
  • Name: Haiyang
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I recommend this bus!
  • Posted on: 2016-07-24
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Ana
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I recommend this bus!
Drivers need to stop texting while driving
  • Posted on: 2016-07-23
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Joe Agbebiyi
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I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Ramakrishna
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I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Syna
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I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: El Monte, CA
  • Arrival: Oakland, CA
  • Name: Kevin
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I recommend this bus!
  • Posted on: 2016-07-22
  • Depature: Westminster, CA
  • Arrival: Chandler, AZ
  • Name: GRACE LIMAS
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I recommend this bus!
web site sucks big time not friendly user at all chat was not helpful at all as well.
  • Posted on: 2016-07-20
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Atef Meshreky
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I recommend this bus!
Very helpful indeed
  • Posted on: 2016-07-19
  • Depature: Chandler, AZ
  • Arrival: Ontario, CA
  • Name: Joe Agbebiyi
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I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Wei Hsu
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I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Estela munoz
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I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Westminster, CA
  • Arrival: San Francisco, CA
  • Name: Do Nhung
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I recommend this bus!
This is the first time I go by Hoang express bus. I see that you have good service. Punctuality,clean and comfortable.thanks.if I have another chance I also use this bus and recommend to my friend
  • Posted on: 2016-07-19
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Akshar Patel
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I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Hieu
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I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: William
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I recommend this bus!
  • Posted on: 2016-07-15
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Murphy
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I recommend this bus!
Good trip. On time as stated as best as it could considering the traffic in California. Would definitely recommend to friend.
  • Posted on: 2016-07-15
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Mai
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I recommend this bus!
  • Posted on: 2016-07-15
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Clark
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I recommend this bus!
  • Posted on: 2016-07-14
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: Leah Hess
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I recommend this bus!
The sandwich and water are much appreciated! All service is excellent and finally, i left 2 of my very precious books on the bus and was able to retrieve them from the same driver a couple days later!!! That kind of service is so much appreciated and valuable. Wonderful driver, eager to please and very helpful - he should get a raise:)
  • Posted on: 2016-07-13
  • Depature: Chandler, AZ
  • Arrival: El Monte, CA
  • Name: Hao truong
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I recommend this bus!
I'm very glad to take this trip I will do it again
  • Posted on: 2016-07-12
  • Depature: Oakland, CA
  • Arrival: Westminster, CA
  • Name: Bertha Ortega
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I recommend this bus!
Bus arrived 1 hour and 15 minutes later than scheduled. No outlets available.
  • Posted on: 2016-07-12
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Mrinmay
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I recommend this bus!
  • Posted on: 2016-07-12
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Nazish
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I recommend this bus!
I alway recommend this bus service to People in Bay Area !!
  • Posted on: 2016-07-12
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Sayumi Hasegawa
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I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: rosa
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I recommend this bus!
The driver is a nice person with good manners and very polite.
  • Posted on: 2016-07-11
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Hector torres
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I recommend this bus!
This was my first time using go to bus. The few times that I've had use a bus to travel the driver or his crew make an announcement once we have reached our initial destination especially if there are multiple stops. Me and another person made the mistake of waiting to hear that we were able to exit the bus. That's when the driver came back in the bus asking who else was getting off in Ontario. We rushed to exit the bus as it obvious that the driver was upset that we were holding up. Yes it was our mistake but as I mentioned before it was my fist time using your services. Once I exited the bus, I told the driver that I was waiting to hear from him that we were able to exit the bus. He was clearly upset and told me that I should have known and made a angry gesture with his hand. I have no complaints about the actual services or the ride. I just think that the driver could have been a bit more courteous. It wasn't my intention to hold him up or to make him late. Thank you.
  • Posted on: 2016-07-09
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Dailien
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I recommend this bus!
It's very nice and relaxing I appreciate the ride thank you .
  • Posted on: 2016-07-09
  • Depature: Phoenix, AZ
  • Arrival: Westminster, CA
  • Name: Manh Dao
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I recommend this bus!
Professional Driver. Friendly. Comfortable ride.
  • Posted on: 2016-07-07
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: chihyuan Pei
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I recommend this bus!
I noticed toilet paper run out. Also if possible please provide Vegi sandwich as an option. Thanks.
  • Posted on: 2016-07-07
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Bao Ho
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I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jimmy nguyen
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I recommend this bus!
Great does need to announce where they are going before they take off though to avoid confusion
  • Posted on: 2016-07-06
  • Depature: Oakland, CA
  • Arrival: El Monte, CA
  • Name: Dorothy lauresta
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I recommend this bus!
Love it!
  • Posted on: 2016-07-05
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Shaw
  • Star ratings:
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I recommend this bus!
I was disappointed that there was no WiFi available on the bus. Other buses I've taken, all included WiFi. Furthermore, the seats just aren't very comfortable. Wish they would make them more plush or something. They're stiff as wooden planks!
  • Posted on: 2016-07-04
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Yolanda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Emily Cheng
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Jack Cheng
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Edwin Alers
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: Westminster, CA
  • Arrival: Oakland, CA
  • Name: Sterling Anderso
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Trinadha
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Clare Kim
  • Star ratings:
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I recommend this bus!
There was one point where we stopped on the side of the road without warning, and everyone was confused and thought something happened. The bus driver just had to use the bathroom!
  • Posted on: 2016-07-03
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: jane
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Patrick janiak
  • Star ratings:
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I recommend this bus!
Great value just be on time and get tickets in advance. Everything will work out then!
  • Posted on: 2016-07-02
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Igor
  • Star ratings:
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I recommend this bus!
Very nice service. Waaaaaaay better than greyhound!
  • Posted on: 2016-07-01
  • Depature: El Monte, CA
  • Arrival: Oakland, CA
  • Name: Dorothy Lauresta
  • Star ratings:
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I recommend this bus!
Free banh mi!
  • Posted on: 2016-07-01
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Bao Ho
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Atef Meshreky
  • Star ratings:
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I recommend this bus!
Really so wonderful with perfect timing
  • Posted on: 2016-07-01
  • Depature: San Francisco, CA
  • Arrival: San Diego, CA
  • Name: Sirin
  • Star ratings:
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I recommend this bus!
Management of tranfer bus to another bus is well but the trip takes long journey,toilet is not work,cannot flush. It takes very bad smell.If you prepared with check before trip,it would be better.
  • Posted on: 2016-06-30
  • Depature: San Francisco, CA
  • Arrival: El Monte, CA
  • Name: Omar
  • Star ratings:
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I recommend this bus!
USB connections throughout the bus to charge phones and available wifi is need and appreciated for all passengers.
  • Posted on: 2016-06-30
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: chan
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-30
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: William
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-30
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Alice
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-30
  • Depature: San Diego, CA
  • Arrival: Oakland, CA
  • Name: Jessica calderon
  • Star ratings:
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I recommend this bus!
Bus ride service was fine, overall good experience. It was hard at times to understand bus driver instructions, and I was confuse a couple of times on bus transfers. It was good service for the price I paid, and although this was my first time using it I think I'll consider using again in the future.
  • Posted on: 2016-06-29
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Kyle W
  • Star ratings:
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I recommend this bus!
Fast, clean, efficient, enjoyable. Complimentary bottled water and sandwich upon boarding.
  • Posted on: 2016-06-29
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Mary
  • Star ratings:
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I recommend this bus!
Twas punctual , need just a little cleaning for fresh air.
  • Posted on: 2016-06-28
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Kevin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Phoenix, AZ
  • Arrival: Westminster, CA
  • Name: Donna Valencia
  • Star ratings:
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I recommend this bus!
It was a little bit too warm. No WiFi or movie. Seats a little uncomfortable for me as a larger person.
  • Posted on: 2016-06-27
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: poeurachna helm
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-25
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Kyle Williams
  • Star ratings:
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I recommend this bus!
Great deal, complimentary sandwich and bottled water, and a safe, efficient trip! Would definitely recommend!
  • Posted on: 2016-06-25
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Rocio Flynn
  • Star ratings:
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I recommend this bus!
The only thing is that I suggest to remain the drivers to speak English while giving instructions, and to advise before taking the bus that you have to change buses
  • Posted on: 2016-06-25
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: CY
  • Star ratings:
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I recommend this bus!
Please provide vegi sandwiches.
  • Posted on: 2016-06-25
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: Melody
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-25
  • Depature: San Francisco, CA
  • Arrival: El Monte, CA
  • Name: Melody
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-24
  • Depature: Westminster, CA
  • Arrival: Oakland, CA
  • Name: steve
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-23
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Elizabeth Chang
  • Star ratings:
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I recommend this bus!
Very efficiency
  • Posted on: 2016-06-23
  • Depature: Oakland, CA
  • Arrival: El Monte, CA
  • Name: Dorothy
  • Star ratings:
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I recommend this bus!
Perfect
  • Posted on: 2016-06-22
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Vy Dao
  • Star ratings:
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I recommend this bus!
I was the last passenger on board of the fully packed bus and received very poor service. Sitting across from the toilet was bothersome; after using the toilet, most people did not properly latch its door, causing it to swing open.
  • Posted on: 2016-06-22
  • Depature: Oakland, CA
  • Arrival: Westminster, CA
  • Name: Mai Nguyen
  • Star ratings:
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I recommend this bus!
Arrival time was very delayed due to too many stops to drop off passengers.
  • Posted on: 2016-06-22
  • Depature: Westminster, CA
  • Arrival: Oakland, CA
  • Name: Mai Nguyen
  • Star ratings:
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I recommend this bus!
Negative: Too many stops were made to pick up passengers Positive: Driver took alternative route in order to avoid getting stuck in bumper-to-bumper congested traffic on the freeway.
  • Posted on: 2016-06-21
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Damion Hatfield
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Gilda Coleman
  • Star ratings:
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I recommend this bus!
The drivers have always been courtesy. I like how they do a count to make sure all passengers are aboard.
  • Posted on: 2016-06-20
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Deana
  • Star ratings:
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I recommend this bus!
The staff operating the bus did not communicate well in English. Confusion about seats, and those who reserved and paid online.Forced to sit where they told you. Nice to give water, sandwiches, but ham or pork.location in San Jose was difficult to get in/ out of parking lot, people blocking sidewalk made it difficult to exit bus and ability to retrieve luggage.Bad location
  • Posted on: 2016-06-20
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Sumanth
  • Star ratings:
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I recommend this bus!
There was no Vegetarian option available on one of my trip. This info should be requested at the time of purchasing tickets so customers can request it. Also, the bus departed late (45 minutes) on 5/17. There were no phone charger for each seat and instead it was only available at the front. Wifi was not working.
  • Posted on: 2016-06-20
  • Depature: Westminster, CA
  • Arrival: Oakland, CA
  • Name: Aileen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-19
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Denise
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-19
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: Siddharth
  • Star ratings:
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I recommend this bus!
There were long waits at some of the locations and WiFi would have been nice but overall was a great bus and it was nice to provide lunch (with a veg option too)
  • Posted on: 2016-06-18
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Dorraine Franks
  • Star ratings:
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I recommend this bus!
The second driver from Arizona( bus drivers changed before crossing boarder) Driver was F- horrible , made that portion of the trip sickening couldn't stay in lane and stripping the gears, all over the place it was like he had no control over the bus. Other Drivers have been great making the trip relaxing and easy going.
  • Posted on: 2016-06-17
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: William
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-17
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Syna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-16
  • Depature: El Monte, CA
  • Arrival: Oakland, CA
  • Name: maureen aquino
  • Star ratings:
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I recommend this bus!
excellent service
  • Posted on: 2016-06-15
  • Depature: Oakland, CA
  • Arrival: El Monte, CA
  • Name: Dorothy Lauresta
  • Star ratings:
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I recommend this bus!
Always on time :)
  • Posted on: 2016-06-15
  • Depature: Oakland, CA
  • Arrival: El Monte, CA
  • Name: Abilio Colaco
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
My bags went to Sacramento instead of Oakland small error but big problem because my medications were in the bags.could be corrected by simple signs on loading area. "Costomers be aware"
  • Posted on: 2016-06-14
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Arin
  • Star ratings:
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I recommend this bus!
Perfect, clean, fast, safe,...
  • Posted on: 2016-06-13
  • Depature: El Monte, CA
  • Arrival: Oakland, CA
  • Name: Dorothy
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Fast!
  • Posted on: 2016-06-13
  • Depature: San Francisco, CA
  • Arrival: San Diego, CA
  • Name: Emilia Kanev
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-11
  • Depature: Westminster, CA
  • Arrival: Chandler, AZ
  • Name: Jessica
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Bus is very punctual. And they provide lunch! Nice way to travel
  • Posted on: 2016-06-11
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Kyvan Nguyen
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Tight small seats. Air conditioning kept on being turned on and off. Too hot and stuffy.
  • Posted on: 2016-06-10
  • Depature: Sacramento, CA
  • Arrival: San Diego, CA
  • Name: H. Mudiyanselage
  • Star ratings:
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I recommend this bus!
I didn't know that I have to change busses twice. It is not mention anywhere. Detailed announcements by drivers are mostly not in English. The driver from Westminster to San Diego was not much polite as we are senior citizens.
  • Posted on: 2016-06-09
  • Depature: El Monte, CA
  • Arrival: Oakland, CA
  • Name: Abilio Colaco
  • Star ratings:
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I recommend this bus!
My checked in bags went to Sacramento instead of Oakland I had to pick them up as all my clothes and my medicines where I N the bags
  • Posted on: 2016-06-09
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Ian
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Please make the pick up point clearer to people when booking, and also that it would be a minivan to shuttle me to El Monte for the main journey. Otherwise excellent!
  • Posted on: 2016-06-08
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Atef Meshreky
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Really so wonderful,so reliable,so helpful Thanks
  • Posted on: 2016-06-06
  • Depature: Oakland, CA
  • Arrival: Westminster, CA
  • Name: Tom Clarke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-03
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Caiwen Yuan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
This express is on time, driver is polite. I would greatly recommend this bus for people shuttle between SD and SF.
  • Posted on: 2016-06-02
  • Depature: Oakland, CA
  • Arrival: Westminster, CA
  • Name: ONAI QURAISHI
  • Star ratings:
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I recommend this bus!
ALWAYS A GREAT EXPERIENCE! THANK YOU GUYS!
  • Posted on: 2016-05-31
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Amparo McMeechan
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
Excellent service
  • Posted on: 2016-05-31
  • Depature: Chandler, AZ
  • Arrival: Westminster, CA
  • Name: George
  • Star ratings:
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I recommend this bus!
Always a joy using Hoang express
  • Posted on: 2016-05-31
  • Depature: Westminster, CA
  • Arrival: Phoenix, AZ
  • Name: George
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus ride was pleasant as always. Quiet, clean and prompt.
  • Posted on: 2016-05-31
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Atef Meshreky
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Terrible because of traffic in a holiday, two more hours delay-yet the drivers are always very cooperative and helpful
  • Posted on: 2016-05-30
  • Depature: Phoenix, AZ
  • Arrival: Westminster, CA
  • Name: Margarita
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-30
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Amparo McMeechan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Happy with service, it was on time nice ride.
  • Posted on: 2016-05-29
  • Depature: Westminster, CA
  • Arrival: Oakland, CA
  • Name: Mai Nguyen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Cindy Prabhakar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Restroom cleanliness needs to improve.
  • Posted on: 2016-05-25
  • Depature: Oakland, CA
  • Arrival: El Monte, CA
  • Name: Dorothy Lauresta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very comfortable 😊
  • Posted on: 2016-05-24
  • Depature: Oakland, CA
  • Arrival: Los Angeles, CA
  • Name: Mei Chang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Make sure to pay extra attention if you don't speak viet. Accents were so heavy that I mistook something the driver said so I didn't do a bus transfer. Then the driver kept blaming me for not listening. In the end, he was kind enough to drop me off somewhat nearby where the other charter bus was (the one that has my luggage).
  • Posted on: 2016-05-24
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Atef Meshreky
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very helpful safe tol
  • Posted on: 2016-05-23
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: Dorothy Lauresta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Love it! Always on time!
  • Posted on: 2016-05-23
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: PHUONG BUI
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good
  • Posted on: 2016-05-21
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: PHUONG BUI
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
very good
  • Posted on: 2016-05-21
  • Depature: Oakland, CA
  • Arrival: El Monte, CA
  • Name: Nathan Yu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-20
  • Depature: San Diego, CA
  • Arrival: Sacramento, CA
  • Name: Mei
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-18
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Jane
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Love Go To. Bus. Very clean. On time. Friendly,helpful drivers.
  • Posted on: 2016-05-17
  • Depature: Sacramento, CA
  • Arrival: Los Angeles, CA
  • Name: Mustafa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Ronak
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Please provide vegetarian snacks or at least halt at a place where they can get something to eat.
  • Posted on: 2016-05-16
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Rosali
  • Star ratings:
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I recommend this bus!
I love it
  • Posted on: 2016-05-16
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Debbie Martinez
  • Star ratings:
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I recommend this bus!
I will always use Hoang Express...very, very reasonable prices and always on time.
  • Posted on: 2016-05-15
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Michelle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-13
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: Elisabeth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-13
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Atef Meshreky
  • Star ratings:
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I recommend this bus!
Safe,convenient,perfect times,reliable
  • Posted on: 2016-05-11
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Syna
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-11
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Syna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-09
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: Conny Hutchinson
  • Star ratings:
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I recommend this bus!
Very impressed. Driver polite and efficient. Smooth drive. What Hoang Express promises they give. Very honest and accountable. Trustworthy. Danny picked us up in a van; was very respectful and helpful. When I called with questions, agent was very helpful and patient. Even the passengers were delightful! Thank you so much for being so trustworthy and affordable. Personally, I think Hoang Express under-charges. One suggestion: please be specific about method of pick-up. For example, advise that passenger will be picked up in a van to be transported to a very large transit bus. Otherwise, the entire experience with Hoang Express was delightful and safe. Conny
  • Posted on: 2016-05-08
  • Depature: Oakland, CA
  • Arrival: El Monte, CA
  • Name: Luu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-08
  • Depature: El Monte, CA
  • Arrival: Oakland, CA
  • Name: Luu
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-08
  • Depature: Westminster, CA
  • Arrival: Phoenix, AZ
  • Name: yoichi shimatsu
  • Star ratings:
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I recommend this bus!
The complimentary bottle of water and vietnamese-style sandwich were marvelous, making Hoang Bus a world leader in value, comfort and punctuality. Big windows made for great scenery and fotos.
  • Posted on: 2016-05-08
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: sherry
  • Star ratings:
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I recommend this bus!
This was my first time taking this bus & I loved it!!! This is going to be my new way of transportation to Los Angeles from here on out. No more driving or flying for me...
  • Posted on: 2016-05-07
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: alfred chin
  • Star ratings:
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I recommend this bus!
Need a sign at the pick up station, so that all the new customers don`t have to look for where the bus is going to pick them up.
  • Posted on: 2016-05-07
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-06
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Salvador loera
  • Star ratings:
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I recommend this bus!
100%
  • Posted on: 2016-05-05
  • Depature: Oakland, CA
  • Arrival: El Monte, CA
  • Name: Wen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-05
  • Depature: El Monte, CA
  • Arrival: Oakland, CA
  • Name: Luu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-05
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Barbara
  • Star ratings:
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I recommend this bus!
Please consider offering vegetarian sandwiches consistently. There was only pork offered this week. All else great as usual! Thanks!
  • Posted on: 2016-05-05
  • Depature: Westminster, CA
  • Arrival: Phoenix, AZ
  • Name: Barbara
  • Star ratings:
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I recommend this bus!
Only pork sandwich offered each way (round trip taken) and several passengers, including myself, requested vegetarian. Otherwise, great as usual! :)
  • Posted on: 2016-05-04
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Gina Nguyen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-03
  • Depature: Oakland, CA
  • Arrival: El Monte, CA
  • Name: Luu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-03
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Joseph Agbebiy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-03
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Yvonne Guzman
  • Star ratings:
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I recommend this bus!
Fast, timely, comfortable, best price ever! Loved the a/c was on the whole trip, nice and cool. Only minus is they don't have outlets to charge your phone, etc.
  • Posted on: 2016-05-02
  • Depature: Sacramento, CA
  • Arrival: Los Angeles, CA
  • Name: Emerald
  • Star ratings:
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I recommend this bus!
Hoang express is great; only the bathroom needs a DEEP clean! Recommended. Nice staff, smooth ride, on time!
  • Posted on: 2016-05-02
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Jaylynn
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-30
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: Jaylynn
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-04-29
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: youngmee cha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-29
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: Siddhartha Dembl
  • Star ratings:
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I recommend this bus!
No charging point.
  • Posted on: 2016-04-29
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Isabella Maka
  • Star ratings:
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I recommend this bus!
Although it was hard to understand the instructions in English, the drivers were courteous and friendly and helped us get to where we needed to go.
  • Posted on: 2016-04-29
  • Depature: Westminster, CA
  • Arrival: Oakland, CA
  • Name: Harris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-28
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: NGA
  • Star ratings:
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I recommend this bus!
very good services, bus is clean.
  • Posted on: 2016-04-25
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-04-24
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Radhakrishna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
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I recommend this bus!
Reliable service.
  • Posted on: 2016-04-21
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Atef Meshreky
  • Star ratings:
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I recommend this bus!
Very reliable
  • Posted on: 2016-04-20
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Yesenia
  • Star ratings:
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I recommend this bus!
Great experience no complaints, the bus was on time the driver was very nice I definitely recommended
  • Posted on: 2016-04-19
  • Depature: Phoenix, AZ
  • Arrival: Westminster, CA
  • Name: RMARTINEZ74@COX.
  • Star ratings:
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I recommend this bus!
MY MOTHER COMES FROM CALIFORNIA TO VISIT US HERE IN PHOENIX THE DRIVER THE COMFORT AND THE MUST FOR THE SAFETY OF HER THIS IS THE BEST WAY TO GO..NOT GRAYHOUND FOR SURE...GREAT SERVICE..THANK YOU.
  • Posted on: 2016-04-18
  • Depature: Chandler, AZ
  • Arrival: Ontario, CA
  • Name: Hang
  • Star ratings:
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I recommend this bus!
I've been riding this bus almost weekly for the past 2 months. The bus drivers are very friendly and very helpful.
  • Posted on: 2016-04-17
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Michael winney
  • Star ratings:
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I recommend this bus!
The bus driver was rude. He had no patients with people that would ask a question. His tone of voice loud and disrespectful.
  • Posted on: 2016-04-16
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Melissa
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-04-16
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Sam Shen
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-04-15
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Stephen
  • Star ratings:
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I recommend this bus!
flawless yet again
  • Posted on: 2016-04-15
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Buu & Kate Nguye
  • Star ratings:
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I recommend this bus!
I was referred to Hoang Express by my brother-in-law, who lives in Corona, CA. I needed to go to Phoenix from Corona, and had never taken a bus on a long trip like this before. I was pleasantly surprised with the comfortable ride and punctuality of the driver. The Vietnamese sandwich was really good. I will definitely use Hoang Express the next time I need to go to Las Vegas or Phoenix.
  • Posted on: 2016-04-14
  • Depature: Westminster, CA
  • Arrival: Oakland, CA
  • Name: Sterling Anderso
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-11
  • Depature: Phoenix, AZ
  • Arrival: Westminster, CA
  • Name: Chris L
  • Star ratings:
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I recommend this bus!
Probably the best deal for a bus ride. Buses are fairly clean, and provide water and a sandwich for the ride. Seats are fairly small and the 2 person rows are generally a bit crammed. Bathroom on board is extremely helpful as the bus usually only stops once. Toilet bowl is super shallow- you've been warned. Overall a bearable bus trip for a good price.
  • Posted on: 2016-04-11
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: cliff moh
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-11
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Stephen Carter I
  • Star ratings:
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I recommend this bus!
Love this company
  • Posted on: 2016-04-11
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Stephen Carter I
  • Star ratings:
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I recommend this bus!
always amazing!the best
  • Posted on: 2016-04-11
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Jaylynn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-04-09
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Atef Meshreky
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Very reliable,convenient and very good in keeping timing
  • Posted on: 2016-04-04
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Pedia Ng
  • Star ratings:
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I recommend this bus!
Always good value
  • Posted on: 2016-04-04
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Pedia Ng
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great Service for the affordable price.
  • Posted on: 2016-04-04
  • Depature: Chandler, AZ
  • Arrival: Ontario, CA
  • Name: Hang
  • Star ratings:
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I recommend this bus!
I got onto the bus and it was pretty full so I had to sit near the back by the restroom. The driver went back there and saw that I was pretty uncomfortable so he asked if I was okay back there and asked if I preferred to sit in the front. He then opened up one of the front seats for me. Customer service at its best!
  • Posted on: 2016-04-02
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Mdoan
  • Star ratings:
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I recommend this bus!
They have older and newer buses that they rotate between. My last trip was on an older bus where my seat-back was broken and would not stay reclined. Also, the bus was 25 minutes late for my pick-up, which I was informed by the driver that the bus had broken down in the morning. Overall, not a big a deal and am still satisfied with my trip experience
  • Posted on: 2016-04-02
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: James Hsu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-31
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Atef Meshreky
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
Excellent
  • Posted on: 2016-03-30
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: venkata maddula
  • Star ratings:
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I recommend this bus!
I traveled from Sanjose to sandiego but from losangles I shifted to van ...van was not so comfortable like the buse.
  • Posted on: 2016-03-29
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: James Hsu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-29
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jung Lee
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I've experienced that not all Hoang Express buses have WiFi. It would be great if they all have WiFi.
  • Posted on: 2016-03-29
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: mehran
  • Star ratings:
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I recommend this bus!
good job
  • Posted on: 2016-03-28
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Jeffry Maga˝a
  • Star ratings:
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I recommend this bus!
Wicked cheap and drop off was close to the muni!:)
  • Posted on: 2016-03-28
  • Depature: San Diego, CA
  • Arrival: Oakland, CA
  • Name: Jessica Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-27
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Martha Garcia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-27
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Cecilia G
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-03-27
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Meli
  • Star ratings:
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I recommend this bus!
Some buses have wifi, but not all. The restroom on the bus are not too bad. The driver cleans the restroom during the 10 min midway break
  • Posted on: 2016-03-26
  • Depature: El Monte, CA
  • Arrival: Oakland, CA
  • Name: Dorothy lauresta
  • Star ratings:
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I recommend this bus!
Very clean and fast!! Always on time or early never late. Love it!
  • Posted on: 2016-03-26
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Atef Meshreky
  • Star ratings:
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  • Service & Staff:
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I recommend this bus!
Convenient. Perfect timing
  • Posted on: 2016-03-22
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: karl strahlendor
  • Star ratings:
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I recommend this bus!
I have made three round trips with them so far. Very pleased. The staff is courteous and friendly. The bus leaves on time and even in bad weather, arrives on time And we get a Banh Mi sandwich with water as well.
  • Posted on: 2016-03-21
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Cesar Castellano
  • Star ratings:
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I recommend this bus!
Clean & punctual
  • Posted on: 2016-03-20
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Hang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-18
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Anita Shen
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The washroom ran out of toilet paper halfway through the trip. Also, there was a lot of crumbs and a few pieces of carrot and pepper from someone's sandwich on my seat when I got on the bus at Los Angeles. The bus should have WiFi! My trip would have been better with internet access. Staff were friendly and the bus driver was cheerful.
  • Posted on: 2016-03-18
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Ernest Hsu
  • Star ratings:
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I recommend this bus!
Arrive at San Diego at 5:30 pm vs. scheduled 5 pm.
  • Posted on: 2016-03-17
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Atef Meshreky
  • Star ratings:
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I recommend this bus!
Excellent -Convenient-perfect timing
  • Posted on: 2016-03-14
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Monika
  • Star ratings:
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I recommend this bus!
Excellent service! Everything was exactly on time. Also, the sandwiches are delicious. Really good value overall.
  • Posted on: 2016-03-09
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Robert Gee
  • Star ratings:
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I recommend this bus!
This was very good. Bus is large, plenty of space, and is on time. The drivers were helpful. The sandwich is good too.
  • Posted on: 2016-03-03
  • Depature: El Monte, CA
  • Arrival: Chandler, AZ
  • Name: pbergonzi
  • Star ratings:
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I recommend this bus!
This is the second time in a week I've ridden the bus and both times there was no hand cleaner in the restroom. Staff was great. It would be nice to have USB power at all the seats, and maybe put something on the movie screens. Thank you.
  • Posted on: 2016-03-02
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Angel Moreno
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-02
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: James Hsu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-27
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Amrinder
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
I ordered vegi sandwich. We don't receive it
  • Posted on: 2016-02-26
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Nguyen Dao
  • Star ratings:
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I recommend this bus!
Two passenger drop-off points that were unannounced; otherwise pretty good.
  • Posted on: 2016-02-25
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Edwin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-25
  • Depature: Chandler, AZ
  • Arrival: Ontario, CA
  • Name: Hang Doan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Still riding the bus regularly! They have a reward system where the points add up each time you ride the bus and leave reviews also :)
  • Posted on: 2016-02-25
  • Depature: Chandler, AZ
  • Arrival: El Monte, CA
  • Name: Peter
  • Star ratings:
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I recommend this bus!
Driver courteous and waited for a late passenger. Nice to have a sandwich included in price. No hand cleaner in toilet, Windows need cleaning. Be nice to have movie working and USB charger would be very helpful.
  • Posted on: 2016-02-24
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: Edwin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-23
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Nguyen Dao
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Management should pay more attention to its newspaper's advertisement of price discount, as this issue created discontent from some passengers on this trip. Quality of "Banh Mi" on this trip is subpar compared to the Westminster-SJ trip.
  • Posted on: 2016-02-23
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Amrinder
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-22
  • Depature: Westminster, CA
  • Arrival: Chandler, AZ
  • Name: orlando
  • Star ratings:
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I recommend this bus!
The best
  • Posted on: 2016-02-21
  • Depature: Oakland, CA
  • Arrival: Westminster, CA
  • Name: Mary Alcala Mitc
  • Star ratings:
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I recommend this bus!
Please make sure and tell your booking customer to print out the confirmation number. Very good bus transport, language could be an issue for someone that needs a lot of information. That can not go with the flow until you get the hang of the way they operate with stops and transfers. Over all a very good experience and value. The bus pick up in Oakland Ca. is a bit rough for people that may need no inner city experience. I was not bothered by the area but if before sunrise or after dark would not want to be walking alone.
  • Posted on: 2016-02-19
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Caiwen Yuan
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-02-19
  • Depature: Chandler, AZ
  • Arrival: Westminster, CA
  • Name: orlando
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-18
  • Depature: San Francisco, CA
  • Arrival: Westminster, CA
  • Name: Max cano
  • Star ratings:
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I recommend this bus!
All my friends have money and would fly
  • Posted on: 2016-02-17
  • Depature: El Monte, CA
  • Arrival: Oakland, CA
  • Name: Vivian Wang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-17
  • Depature: San Diego, CA
  • Arrival: Sacramento, CA
  • Name: sinan
  • Star ratings:
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I recommend this bus!
i change the bus 3 times to go to San Diego then in return trip i change it 4 times, unbelievable.
  • Posted on: 2016-02-17
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Yu Pan
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-17
  • Depature: Chandler, AZ
  • Arrival: Ontario, CA
  • Name: Lita
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-02-17
  • Depature: Westminster, CA
  • Arrival: Chandler, AZ
  • Name: Sharon frias
  • Star ratings:
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I recommend this bus!
Bus us clean, but there was no toilet paper. Everything else was fabulous! Very professional & friendly driver. Impressed that we got a sandwich and bottled water for the trip. And must importantly, we felt very safe during the entire trip, arrival to destination was on time. Will definitely be taking this bus again and will highly recommend!
  • Posted on: 2016-02-17
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: Christine
  • Star ratings:
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I recommend this bus!
We got to our destination almost an hour early, which was great. The smell from the bathroom was pretty strong though, so try and pick a seat in the front if you can. You get a sandwich and water for the trip too.
  • Posted on: 2016-02-17
  • Depature: San Francisco, CA
  • Arrival: El Monte, CA
  • Name: Anna
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-16
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Jaylynn Jackson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-16
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Mannat Shukla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
They had a very good bus service. It was puntual. The only thing that should be improved is the layover at the bus changing stops. It's way too long. We were there for an hour and a half. That's on the way to San Diego to San Jose. The rest is good!
  • Posted on: 2016-02-15
  • Depature: Oakland, CA
  • Arrival: Los Angeles, CA
  • Name: Dean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-15
  • Depature: Chandler, AZ
  • Arrival: El Monte, CA
  • Name: Deborah Riche
  • Star ratings:
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I recommend this bus!
The last two times I have traveled with you, there has not been enough toilet paper in the restroom. I feel the driver needs to check that before leaving or place an extra roll somewhere in sight. Also, the driver on the second leg of the trip, after Cochella, always seems to drive faster and more wildly. I have ridden with him many times now and it always seems that way. I also did not appreciate the way that a mistake I made on cancelling a ticket back in July 2015 was brought up to me midtrip this time, with the driver telling me "I going to give you one more chance to make this up to me". Then,when he learned I didn't have $40 on me at the moment (and this was the first I had heard that I did wrong)he sounded as if I was some kind of crook. That I did not appreciate!! You had my phone number, my email address and my home address!!! At ANY time someone should have contacted me directly from your accounting office...I would have straightened it out. The driver said he tried to call me, but I never heard from him...and if he did call, then he should have left a message...but he did not nor did I get an email!! But expecting someone just to give you cash (he wouldn't accept a check or Debit Card...just cash) made me feel like it was some kind of scam. Especially when you are sitting on a bus in the middle of the desert!! I called the person who picked me up in El Monte, & he was able to bring me the cash so I could pay the 2nd driver who promised to give it to the first driver. The whole experience left a bad feeling in my mind re this bus line. I travel to Chandler several times during the year; I may have to find another way. Sorry this is harsh, but it could have been handled better by an email or letter.
  • Posted on: 2016-02-15
  • Depature: San Francisco, CA
  • Arrival: Westminster, CA
  • Name: Jackie Nguyen
  • Star ratings:
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I recommend this bus!
when the bus came from San Francisco to Westminster, it was suppose to arrive @3pm. however we did not arrive until 4pm which was a total of a 9-10 hour trip. I did not like the fact that we were delayed because I expected to be back in Westminster by 3pm. not only that, the driver kept taking longer routes that has traffic than the clear traffic routes
  • Posted on: 2016-02-15
  • Depature: Westminster, CA
  • Arrival: Phoenix, AZ
  • Name: Lucia
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus has wifi, fast, and clean
  • Posted on: 2016-02-15
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
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I recommend this bus!
Very reliable service.
  • Posted on: 2016-02-15
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Debbie Martinez
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Very nice ride. Courteous driver.
  • Posted on: 2016-02-14
  • Depature: Oakland, CA
  • Arrival: El Monte, CA
  • Name: Vivian
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-14
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Robin Jeng
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Wish the bus could've arrived on time a little bit more but there was so much traffic in L.A. Maybe next time the bus could leave earlier to avoid traffic.
  • Posted on: 2016-02-13
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Raquel songco
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-13
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: Jaylynn Jackson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-02-13
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Van
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Hoang express is very good!
  • Posted on: 2016-02-10
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Rajagopal Vajja
  • Star ratings:
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I recommend this bus!
They stop only at rest area where they have only restrooms and no food. I guess others who don't like food given in food could buy some other food. At La it was too sunny we reached there by 2:15 pm and wait time was 1 hour. Though it was hot they did't turn on air cooler till the they were about to start.
  • Posted on: 2016-02-09
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: Caiwen Yuan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-02-08
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: LEONA
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I've taken the GoTobus several times now and have had a pleasant experience. Got there nearly on time, close enough, and enjoyed passengers.
  • Posted on: 2016-02-08
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Ricardo flores
  • Star ratings:
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I recommend this bus!
Very pleased with the service and safety
  • Posted on: 2016-02-07
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Graciela Guzman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2016-02-06
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Syna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-01
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: Serena wong
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-31
  • Depature: San Francisco, CA
  • Arrival: El Monte, CA
  • Name: Serena wong
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Passenger should not speak on cell phone with loud speaker on for hours. Sholld not allow recharging cell phone on bus. Should enforce no standing while bus is moving.
  • Posted on: 2016-01-29
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Lilian
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-01-28
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Syna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-26
  • Depature: El Monte, CA
  • Arrival: Chandler, AZ
  • Name: Bryan brown
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Power outlets would be amazing , but over all a very good experience.
  • Posted on: 2016-01-26
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: MaryAnn Fuimaono
  • Star ratings:
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I recommend this bus!
We were skeptical about this bus service, but it turned out to be a really good service. The bus was not only clean, on time, and updated, we got a delicious gourmet sandwich and bottled water.
  • Posted on: 2016-01-26
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Syna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-01-26
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Kathleen Kavanag
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Toilet did not flush fully, leaving visible poop.
  • Posted on: 2016-01-25
  • Depature: El Monte, CA
  • Arrival: Chandler, AZ
  • Name: justin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-25
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Hang Doan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I've taken this bus many times and have referred many friends to this company. I really believe it's a wonderful mode of transportation for the price we pay.
  • Posted on: 2016-01-23
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Hang Doan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The driver was very helpful, the ride was fast, and there's free wifi! I'd definitely recommend the Hoang Express bus
  • Posted on: 2016-01-19
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: Anna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-18
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: lynn chiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-18
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Cathy chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-01-16
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Atef Meshreky
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Wonderful
  • Posted on: 2016-01-16
  • Depature: San Francisco, CA
  • Arrival: El Monte, CA
  • Name: Anna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-14
  • Depature: Sacramento, CA
  • Arrival: Los Angeles, CA
  • Name: Romar Aspiras
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-13
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Roxanne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-12
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Shantae
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-11
  • Depature: Oakland, CA
  • Arrival: Los Angeles, CA
  • Name: chayanan
  • Star ratings:
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I recommend this bus!
My bus was late 30 minutes.
  • Posted on: 2016-01-11
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Thu vu
  • Star ratings:
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I recommend this bus!
Very good service
  • Posted on: 2016-01-11
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Lita Brooks
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
Awesome
  • Posted on: 2016-01-11
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Lita Brooks
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Awesome
  • Posted on: 2016-01-11
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Syna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-11
  • Depature: El Monte, CA
  • Arrival: Oakland, CA
  • Name: Yichao Zhou
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Cheaper choice!
  • Posted on: 2016-01-11
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Tanzila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-11
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Leart
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-09
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Anthony Pham
  • Star ratings:
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I recommend this bus!
I wouldn't recommend anyone to sit for hours while their tailbone is hurting.
  • Posted on: 2016-01-09
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Liman
  • Star ratings:
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I recommend this bus!
Some seats have no electrical outlet
  • Posted on: 2016-01-08
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Tyler
  • Star ratings:
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I recommend this bus!
Alright so this was a bus and a cheap one at that so I guess you get what you buy. I board the bus and this thing is like packed. In the beginning of the trip the bus driver comes to pick up the tickets and I guess this bus is one where you can come without a reserved ticket because while I had to pay $30 for my ticket. Everyone else just payed $20 cash. Also when the bus driver would talk to us over the intercom, it was only in what I think was Vietnamese and when I asked for the wifi password. I got laughed off by the driver and a couple of passengers saying "hahaha try 12345678 hahaha" which was extremely rude and unprofessional. Suffice it to say I will not be riding one of these busses ever again.
  • Posted on: 2016-01-06
  • Depature: Chandler, AZ
  • Arrival: Ontario, CA
  • Name: Richa
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-01-06
  • Depature: Westminster, CA
  • Arrival: Phoenix, AZ
  • Name: Amy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-06
  • Depature: Los Angeles, CA
  • Arrival: Oakland, CA
  • Name: Eunkyung park
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-12-18
  • Depature: Westminster, CA
  • Arrival: Chandler, AZ
  • Name: Nora Ray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Joshua
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2015-12-11
  • Depature: Westminster, CA
  • Arrival: Phoenix, AZ
  • Name: Julie Pham
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: Chandler, AZ
  • Arrival: El Monte, CA
  • Name: Deborah Riche
  • Star ratings:
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I recommend this bus!
Only one complaint...it seems that this time the bus rode a whole lot tougher than any other time that I had traveled. Not sure exactly why, but I did notice the difference. Perhaps tire pressure or maybe it was the freeway....
  • Posted on: 2015-12-07
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Tiffany Chang
  • Star ratings:
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I recommend this bus!
Great ride, good staff, announcements were in both Vietnamese and English, which I appreciated. We even arrived early and ahead of schedule!
  • Posted on: 2015-12-07
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Tiffany Chang
  • Star ratings:
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I recommend this bus!
Great experience, but it would be nice if the announcements were bilingual and included a translation in English. I think the guide for this trip assumed everyone spoke Vietnamese. I got to my location fine, but still felt nervous especially since the only thing I understood were the names of the city.
  • Posted on: 2015-12-07
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Yolanda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: Westminster, CA
  • Arrival: Chandler, AZ
  • Name: rajeswari
  • Star ratings:
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I recommend this bus!
I have been taking this bus for many years. Thanks to all
  • Posted on: 2015-12-06
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Diane
  • Star ratings:
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I recommend this bus!
Great ride as usual! Smooth, quiet and timely
  • Posted on: 2015-12-05
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: praveen
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
bus was late by more than 1 hour. while booking online, if you can ask meal preference (veg/non veg).. it'd b great. we had to forego our meal as we were veg. i wasn't aware that I've to call specifically for meal preference. i liked the foot rest behind the seats..:) driver wasn't aware of heater controls. we had to bear the cold all through the journey. otherwise, kudos to driver for her helpfulness & non stop driving for 7.5hrs
  • Posted on: 2015-12-05
  • Depature: Chandler, AZ
  • Arrival: El Monte, CA
  • Name: Nicol Clayburn
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-04
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Syna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-03
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Suresh Mekhale
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good
  • Posted on: 2015-12-01
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: krishna
  • Star ratings:
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I recommend this bus!
Bus ticket was not expensive- Good. Toilet was not clean - Not good, Heater was switched off, everyone was feeling very cold.- Not good.
  • Posted on: 2015-12-01
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Caiwen Yuan
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Jaylynn Jackson
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Erick Medina
  • Star ratings:
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I recommend this bus!
Great bus ride, always on time, friendly and helpful drivers.
  • Posted on: 2015-12-01
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: Alina
  • Star ratings:
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I recommend this bus!
very comfortable bus. they play a movie on the bus that makes at least two hours just fly by. very punctual service, and they even get to the destination early sometimes. much much better than using the greyhound or any major bus service.
  • Posted on: 2015-11-30
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Cresella Ramos
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Cresella Ramos
  • Star ratings:
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I recommend this bus!
Great service. Comfortable for a 6-hour bus ride.
  • Posted on: 2015-11-30
  • Depature: Los Angeles, CA
  • Arrival: Oakland, CA
  • Name: Jordan Littlejoh
  • Star ratings:
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  • Comfort:
I recommend this bus!
Perfect a little warm on the bus but overall great
  • Posted on: 2015-11-30
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Joshua Hervey
  • Star ratings:
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I recommend this bus!
Bus was 30 minutes late.
  • Posted on: 2015-11-30
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Roger Butler
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Great trip!
  • Posted on: 2015-11-30
  • Depature: Chandler, AZ
  • Arrival: El Monte, CA
  • Name: Jennifer
  • Star ratings:
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I recommend this bus!
Thr driver is nice, but doesn't show customer service. If they stopped at a concenience store, instead of a rest stop, that would make the ride more comfortable.
  • Posted on: 2015-11-30
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: John Weiss
  • Star ratings:
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I recommend this bus!
WiFi was advertised, but was not available.
  • Posted on: 2015-11-30
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Theresa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Theresa
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
It was quite unorganized in boarding the bus (massive amounts of people trying to get on the bus) but overall it is a good value (free sandwich + water!)
  • Posted on: 2015-11-30
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: M Du
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: El Monte, CA
  • Arrival: Chandler, AZ
  • Name: Nicol Clayburn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Chandler, AZ
  • Arrival: El Monte, CA
  • Name: Nicol Clayburn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: Ashwin Kayyoor
  • Star ratings:
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I recommend this bus!
Amazing service. Very punctual, friendly staff.
  • Posted on: 2015-11-28
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Stephen Carter I
  • Star ratings:
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I recommend this bus!
Your service is amazing! The bus is always on time, the travel is speedy and comfortable. I especially love the fact that you give a complimentary sandwich with water. You guys go beyond the standard when it comes to travel and I really appreciate that very much.
  • Posted on: 2015-11-28
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Atef Meshreky
  • Star ratings:
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I recommend this bus!
Convenient. Trustful
  • Posted on: 2015-11-28
  • Depature: Chandler, AZ
  • Arrival: Ontario, CA
  • Name: Manny
  • Star ratings:
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I recommend this bus!
Good experience.
  • Posted on: 2015-11-28
  • Depature: Chandler, AZ
  • Arrival: Westminster, CA
  • Name: geoffreygardnerm
  • Star ratings:
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I recommend this bus!
Great! Much better. No problems and right on time. The drivers do an excellent job.
  • Posted on: 2015-11-27
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Izumi Arriaga
  • Star ratings:
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  • Service & Staff:
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I recommend this bus!
Best deal and friendly staff.
  • Posted on: 2015-11-27
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Carita Chiang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Swathi pochamapl
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Shani
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: San Diego, CA
  • Arrival: San Francisco, CA
  • Name: Edwin de Guzman
  • Star ratings:
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I recommend this bus!
Please add wifi to buses that go for a long trip
  • Posted on: 2015-11-26
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Syna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Monika
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Sandwich was A+-so yummy! But you should add a collapsible tray on the back of each chair. Thank you.
  • Posted on: 2015-11-25
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: Caiwen yuan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Kiran
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Very comfortable ride.
  • Posted on: 2015-11-25
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Tracy Pham
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Everything was great! They even provided a Lee's sandwich and water bottle.
  • Posted on: 2015-11-25
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Roger Butler
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Seriously late arrival this trip...One Hour late departure. We left at 11:00 instead of 10:00.
  • Posted on: 2015-11-25
  • Depature: Chandler, AZ
  • Arrival: Westminster, CA
  • Name: Sridhar
  • Star ratings:
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I recommend this bus!
Good experience.
  • Posted on: 2015-11-25
  • Depature: Oakland, CA
  • Arrival: Westminster, CA
  • Name: lini
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Asked 1st driver for wifi code, he rudely said no wifi code. Then switched driver and when we stopped for break, I asked again and he graciously gave to me.
  • Posted on: 2015-11-25
  • Depature: Westminster, CA
  • Arrival: Phoenix, AZ
  • Name: geoffreygardnerm
  • Star ratings:
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I recommend this bus!
Very late. Way behind schedule. It was a really long day.
  • Posted on: 2015-11-23
  • Depature: Chandler, AZ
  • Arrival: El Monte, CA
  • Name: Kim Fauth
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great way to travel. Only comment would be unsure if the driver spoke English?
  • Posted on: 2015-11-23
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Patricia Hernand
  • Star ratings:
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I recommend this bus!
Excellent service, hardly recommended. I would like near locations pick up (San Fernando Valley)
  • Posted on: 2015-11-23
  • Depature: Chandler, AZ
  • Arrival: Westminster, CA
  • Name: Mike
  • Star ratings:
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I recommend this bus!
Great ride, look forward to future service soon
  • Posted on: 2015-11-23
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Kai-Ning
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-23
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Aarati
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The promotional offer of 50% off ticket price was going on in the bus but this was not available to me since I had already booked the ticket online. So I ended up paying 15 USD more inspite of having booked the ticket earlier. The staff said they cannot do anything about that. So kind of disappointed.
  • Posted on: 2015-11-23
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Avinash reddy va
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-23
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-22
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Kiran
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service
  • Posted on: 2015-11-22
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Praveen Malla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-21
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Lee Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-21
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: W Myers
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
A pleasant bus ride, a little late and I worried but they arrived. Appreciated the sandwich but would of like a vegetarian version.
  • Posted on: 2015-11-21
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Atef
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-21
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-21
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Amanda pham
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-20
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Cecilia
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Despite LA traffic, somehow arrived before estimated time of arrival! Very impressed. And friendly drivers as well! Definitely recommend to friends.
  • Posted on: 2015-11-19
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: David Hong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-19
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: David Hong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-19
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Aldo seoane
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The driver was nice bus was clean but the driver didn't have enough sandwiches for everyone he did get everyone waters that was nice . I would ride again
  • Posted on: 2015-11-18
  • Depature: San Francisco, CA
  • Arrival: San Diego, CA
  • Name: Tina dalby
  • Star ratings:
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I recommend this bus!
Had a brilliant friendly service.
  • Posted on: 2015-11-18
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Jaylynn Jackson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-17
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Aida
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Fast driving. Got 15 minutes early to destination. Driver a lil impatient, other than that all good.
  • Posted on: 2015-11-17
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Aida
  • Star ratings:
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  • Comfort:
I recommend this bus!
Very courteous driver. Safe driver. Would use service again.
  • Posted on: 2015-11-17
  • Depature: Westminster, CA
  • Arrival: Oakland, CA
  • Name: Jackeline
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-17
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: DAVID LU
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-16
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Manoj Goud
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-15
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: DAVID LU
  • Star ratings:
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I recommend this bus!
The toilet very dirty after 3 hrs trip.
  • Posted on: 2015-11-15
  • Depature: Sacramento, CA
  • Arrival: Westminster, CA
  • Name: Hoa Ngo
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-14
  • Depature: Oakland, CA
  • Arrival: Westminster, CA
  • Name: Jackeline
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-13
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Roger Butler
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bathroom smelly!! No blue disinfectant in water...just plain water. Smelly.
  • Posted on: 2015-11-12
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: Jaylynn Jackson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-11
  • Depature: San Francisco, CA
  • Arrival: Westminster, CA
  • Name: Dat Vu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-11
  • Depature: Westminster, CA
  • Arrival: San Francisco, CA
  • Name: Dat Vu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-10
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Beatriz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Driver should have a list of everyone boarding the bus I bought my ticket and he wouldn't start the bus since according to him I wasn't on the list. He had to called to confirm even thought I had show him my email and phone were I had my ticket record.
  • Posted on: 2015-11-10
  • Depature: San Francisco, CA
  • Arrival: El Monte, CA
  • Name: Me Me
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-10
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-09
  • Depature: Chandler, AZ
  • Arrival: Ontario, CA
  • Name: Muneesh
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-11-07
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-07
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Edwin Issakhania
  • Star ratings:
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I recommend this bus!
Very nice experience.
  • Posted on: 2015-11-07
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Ming
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-07
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: chris cialdini
  • Star ratings:
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I recommend this bus!
Best deal around from everlasting CA. To Chandler AZ.
  • Posted on: 2015-11-06
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Daniel Frank
  • Star ratings:
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I recommend this bus!
I got my own row this time. Clean bus and got to my destination fairly on time. I have used this route many times now and I will continue to use many more times!
  • Posted on: 2015-11-06
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Syna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-05
  • Depature: Chandler, AZ
  • Arrival: Westminster, CA
  • Name: Julie york
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-05
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: John Pham
  • Star ratings:
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I recommend this bus!
Bus service was great. The GOTO bus app in which I booked the tickets on needs some work. I scheduled my drop off at Westminster but the app placed in LA. If you speak Vietnamese it is better not to use the app and call the company directly.
  • Posted on: 2015-11-04
  • Depature: San Francisco, CA
  • Arrival: San Diego, CA
  • Name: Lexi
  • Star ratings:
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I recommend this bus!
Loved the food
  • Posted on: 2015-11-04
  • Depature: Westminster, CA
  • Arrival: Oakland, CA
  • Name: Jackie
  • Star ratings:
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I recommend this bus!
They sometimes just give out information in Vietnamese and not in English. Sometimes they have transfers and I'm not sure if I have to move buses or not because the gave instructions in Vietnamese only so I have to personally ask the staff what is going on and which bus I have to be on.
  • Posted on: 2015-11-03
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Jaylynn Jackson
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-11-03
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Jennie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-03
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Roger Butler
  • Star ratings:
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I recommend this bus!
Great driver!! A gentleman!!
  • Posted on: 2015-11-02
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Menard
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-02
  • Depature: El Monte, CA
  • Arrival: Chandler, AZ
  • Name: juana m garcia
  • Star ratings:
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I recommend this bus!
my card was used in fraud. did not go on trip. called my bank to report it. I was chatting with an online agent to let them know what was going on, but the agent was clueless, didnt seem to understand what i was talking about, so that was very frustating. So i discontinued my chat with the agent.
  • Posted on: 2015-11-02
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-01
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: jane
  • Star ratings:
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I recommend this bus!
The ride to LA from Phoenix is great on the gotobus. It's the best way to go!
  • Posted on: 2015-11-01
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: jane
  • Star ratings:
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I recommend this bus!
I love the goto bus. Drivers are friendly and drive safely. The buses are very clean and well kept and the sandwich is delicious!
  • Posted on: 2015-11-01
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Olileanya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-31
  • Depature: Chandler, AZ
  • Arrival: El Monte, CA
  • Name: frank la
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-31
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Robert Branch
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-31
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-31
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Roger Butler
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-31
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: Jaylynn Jackson
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-30
  • Depature: Westminster, CA
  • Arrival: Chandler, AZ
  • Name: Doro
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-29
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: MENDELF BILLEDO
  • Star ratings:
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I recommend this bus!
Reliable services. Recommended for tourist and light travellers.
  • Posted on: 2015-10-27
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Nga
  • Star ratings:
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I recommend this bus!
good services
  • Posted on: 2015-10-27
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: nga huynh
  • Star ratings:
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I recommend this bus!
good services
  • Posted on: 2015-10-27
  • Depature: Oakland, CA
  • Arrival: Los Angeles, CA
  • Name: Harrison
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-27
  • Depature: Los Angeles, CA
  • Arrival: Oakland, CA
  • Name: Harrison
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-27
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Syna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-27
  • Depature: Oakland, CA
  • Arrival: Los Angeles, CA
  • Name: Harrison
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-27
  • Depature: Los Angeles, CA
  • Arrival: Oakland, CA
  • Name: Harrison
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-27
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Du, SenWo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-26
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: V.Ravi
  • Star ratings:
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I recommend this bus!
Very nice experience.Felt like flying.
  • Posted on: 2015-10-26
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: jayendran
  • Star ratings:
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I recommend this bus!
My friend and myself reached before 8:10 (schedule time 8:30) and waited in front of Lee Sandwich shop as directed by Gotobus. When we called the Hoang express at 8:30 we were told that the bus was left. We later realized that the bus was waiting on another street. We had to rush to San Jose airport to rent a car and go to LA. Contacting gotobus for compensating our losses. Jay
  • Posted on: 2015-10-25
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: David serrano
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-25
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: David serrano
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-25
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: David serrano
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-23
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Danny De La Paz
  • Star ratings:
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I recommend this bus!
Ifound the staff to be very polite and respectful and helpful and I very much appreciated the low charge for extra luggage. I enjoyed the trip very much and would recommend this company to my friends!
  • Posted on: 2015-10-23
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Advait
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-22
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Eduardo Bernardi
  • Star ratings:
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I recommend this bus!
When buying the ticket, Wi-Fi was part of the amenities but there was no Wi-Fi in the bus. Complimentary Water & Sandwich are awesome.
  • Posted on: 2015-10-22
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Awades hagopian
  • Star ratings:
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I recommend this bus!
Was very Gooood
  • Posted on: 2015-10-21
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Roger Butler
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
No more W-Fi??
  • Posted on: 2015-10-20
  • Depature: Westminster, CA
  • Arrival: Chandler, AZ
  • Name: Orlando Johnson
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Awesome!!!
  • Posted on: 2015-10-19
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Marina
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-19
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-18
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Carl Ying
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-18
  • Depature: Chandler, AZ
  • Arrival: Westminster, CA
  • Name: orlando johnson
  • Star ratings:
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I recommend this bus!
This bus trip was awesome!!
  • Posted on: 2015-10-18
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: Simon
  • Star ratings:
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I recommend this bus!
100% great experience. We even get water and Vietnamese sandwich (banh mi) in the morning before we start the journey.
  • Posted on: 2015-10-17
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
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I recommend this bus!
Very professional driver with very reliable service.
  • Posted on: 2015-10-17
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Roger Butler
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I MAY not use your busses again... the Wi-Fi has NOT worked my last two trips, NOT OK!!
  • Posted on: 2015-10-16
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Shantae Clarke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-16
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Ate Meshreky
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-14
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Ann Doriq
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
i would most definitely recommend them to everyone friendly bus drivers clean and right on time.
  • Posted on: 2015-10-14
  • Depature: Westminster, CA
  • Arrival: Phoenix, AZ
  • Name: Linda gleason
  • Star ratings:
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I recommend this bus!
Will continue to use Hoang Express, drivers are polite, bus is clean, and very timely.
  • Posted on: 2015-10-13
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: Kevin Luu
  • Star ratings:
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I recommend this bus!
Arrived earlier to destination by 30 minutes.
  • Posted on: 2015-10-12
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Sylvia Fierro
  • Star ratings:
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I recommend this bus!
I would highly recommend this bus line.
  • Posted on: 2015-10-12
  • Depature: Chandler, AZ
  • Arrival: Ontario, CA
  • Name: Vee Patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: San Francisco, CA
  • Arrival: San Diego, CA
  • Name: Claude Buisson
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The drive was okay but we tranfer in another bus three times and we stop to more stop that was indicated on internet when i bought my ticket. But I was in San diego in time
  • Posted on: 2015-10-12
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: steven
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: steven
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Monica
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Good lee's sandwich and water
  • Posted on: 2015-10-12
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: jane juliano
  • Star ratings:
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I recommend this bus!
Awesome bus service and delicious sandwich!
  • Posted on: 2015-10-10
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-10
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: Advait
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-10
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Kevin Luu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-09
  • Depature: El Monte, CA
  • Arrival: Chandler, AZ
  • Name: sandy magana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-08
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Lily ong
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Was offered only a free sandwich when others were given a water bottle. The wifi was only allowed for android users and not Apple users. Outlet was still hard to find.
  • Posted on: 2015-10-07
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: Shawn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-07
  • Depature: San Diego, CA
  • Arrival: San Francisco, CA
  • Name: nancy nichols
  • Star ratings:
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I recommend this bus!
toilet needs to be overseen and cleaned several times during such a long trip.directions on how to flush toilet needs to be clearly shown in restroom.seat covers would help. serving sandwiches and water is a nice touch.some people dont eat pork and dont care for tofu.is it possible to have serve chicken sandwiches?vietnamese chicken sandwiches are so good!the coffe is good too,but hard to find hot.could you ask the shop at san diego pick up point to make a small pot or to fill a few of cups with hot water instead of ice water? i liked my ride a lot.i intend to take Goto and Huang express again.i found the staff very friendly and helpful;this was true especially on the phone where Huang people helped me to connect with Goto so i could get a refund for a lost ticket and to get to the bus on time when we had misdirections from our gps and went all the way to downtown san diego and had to come back up to miramesa. however i had trouble with the Goto website.i would have had my ticket a week before had it been easier to use. thank you, Nancy NIchols
  • Posted on: 2015-10-06
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Tom Hofer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-06
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: Swati Handa
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Very rude driver, refused to give correct password for wifi. If drivers don't know the passwords and if you are not keen for people to use wifi, why advertise it...thanks!
  • Posted on: 2015-10-06
  • Depature: Westminster, CA
  • Arrival: San Francisco, CA
  • Name: Celia wu
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The password for Wi-Fi given to me is not working
  • Posted on: 2015-10-06
  • Depature: Phoenix, AZ
  • Arrival: Westminster, CA
  • Name: Chelsea
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Wish we would have stopped at a rest stop that had a place to buy snacks, but everything else was great.
  • Posted on: 2015-10-05
  • Depature: Oakland, CA
  • Arrival: Westminster, CA
  • Name: Mai
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-05
  • Depature: Oakland, CA
  • Arrival: Westminster, CA
  • Name: Mai
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-05
  • Depature: Los Angeles, CA
  • Arrival: Sacramento, CA
  • Name: Lawrence Bradle
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I was unable to make my bus reservation. I asked to change the time and the woman on the phone was extremely rude to me. She made fun of me that I did not call in time and said there was no way I could be refunded as if was a stupid question to ask. So I basically wasted money on a trip I didn't even go on. I would not recommend.
  • Posted on: 2015-10-05
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Jaylynn Jackson
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I recommend this bus!
  • Posted on: 2015-10-04
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Hla Phoo
  • Star ratings:
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I recommend this bus!
Good service.
  • Posted on: 2015-10-03
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Antonio Fregoso
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I recommend this bus!
Wonderful service very please with the service
  • Posted on: 2015-10-03
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: Jaylynn Jackson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-03
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Laura Laurell
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I recommend this bus!
Very nice and cheap way to travel to Los Angeles. Finding the departure place was a little tricky but not too hard anyway.
  • Posted on: 2015-10-02
  • Depature: Phoenix, AZ
  • Arrival: Westminster, CA
  • Name: Annmarie
  • Star ratings:
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I recommend this bus!
I really enjoyed my trip. So much nicer than Greyhound. I will defiantly will use them again.
  • Posted on: 2015-10-02
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Swati Handa
  • Star ratings:
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I recommend this bus!
Should made it aware to travelers where the bus stop is at N. spring Street. There should be huge SIGNAGE where the bus will stop. I had hard time locating the bus stop. When I called I was told that it's close to elevators at Metro but the bus stopped quite far away from this site. I could have easily missed the bus had it not been for a gentleman who happened to come close to elevators. How can you get tourists and new people to board the bus without providing any information on the location of bus stop
  • Posted on: 2015-10-02
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Roland
  • Star ratings:
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I recommend this bus!
A ++++++++++
  • Posted on: 2015-10-01
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Benjamin Oconnel
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I recommend this bus!
This is a great busline, it gets me to LA in a short amount of time and the drivers are always courteous. I love the fact that the drivers go out of their way to make you comfortable too they even bought us lunch (just a sub sandwhich and water but its the thought that counts). I got to LA 15 minutes ahead of the time I was supposed to be there. I will always use this line to get to LA.
  • Posted on: 2015-10-01
  • Depature: San Jose, CA
  • Arrival: Sacramento, CA
  • Name: Gersson
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I recommend this bus!
I was mislead when I booked my bus ticket. It said it had WIFI and that Hoang Express was giving a complementary meal. None of which occurred. Not even a bottle of water. Disappointed and felt that I had been lied.
  • Posted on: 2015-10-01
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Lily
  • Star ratings:
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I recommend this bus!
There is no outlets and wifi was not present/password was not provided or given. Bus left 5mins before the depart time and was half an hour early to the destination
  • Posted on: 2015-09-30
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: Samuel Turgeon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-29
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Florentino Ordon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-28
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Syna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-28
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Swetha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-26
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Thao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-24
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Roland
  • Star ratings:
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I recommend this bus!
My first time to take the bus to LA, A ++++++++++
  • Posted on: 2015-09-23
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Roger Butler
  • Star ratings:
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I recommend this bus!
Drivers are cool!
  • Posted on: 2015-09-21
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Robert arredondo
  • Star ratings:
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I recommend this bus!
I missed the bus so I can't give any feedback
  • Posted on: 2015-09-21
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: Pulkit jhunjhunw
  • Star ratings:
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I recommend this bus!
Overall the experience was good. Since majority of passengers were of Chinese origin, the bus driver was communicating less in English. Inside the bus it was mentioned as free WiFi which was not in operation.
  • Posted on: 2015-09-21
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Steve Corpuz
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-21
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Hoon Kim
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-21
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: Andrey
  • Star ratings:
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I recommend this bus!
Good quality to price ratio))
  • Posted on: 2015-09-21
  • Depature: Chandler, AZ
  • Arrival: Ontario, CA
  • Name: Rosa Castellanos
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-20
  • Depature: Phoenix, AZ
  • Arrival: Westminster, CA
  • Name: Debbie
  • Star ratings:
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I recommend this bus!
I had a very enjoyable experience on this trip. The sandwich was better than the last time. WiFi worked satisfactorily. I will definitely ride with Hoang Bus again.
  • Posted on: 2015-09-19
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Roger Butler
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-19
  • Depature: San Diego, CA
  • Arrival: San Francisco, CA
  • Name: Daniel Ku
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-18
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Kevin
  • Star ratings:
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I recommend this bus!
very nice ride, and it would be better if no video broadcast in Vetnamese. I like the free Wi-Fi in the bus.
  • Posted on: 2015-09-18
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: Kevin
  • Star ratings:
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I recommend this bus!
very comfortable ride
  • Posted on: 2015-09-18
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Ha Phan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-17
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Shantae
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-17
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Vy Dao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-17
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: luisa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-15
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Syna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-14
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-14
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Jaylynn Jackson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-12
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-12
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: Jaylynn Jackson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-11
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Sung Fong Chuang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-11
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Brenda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-10
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: David
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-10
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: Amanda da Cruz C
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-10
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: RANDY LOBOS
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-10
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: RANDY LOBOS
  • Star ratings:
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I recommend this bus!
GREAT EXPERIENCE
  • Posted on: 2015-09-10
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Victor Gonzales
  • Star ratings:
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I recommend this bus!
Very good service
  • Posted on: 2015-09-10
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Roger Butler
  • Star ratings:
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I recommend this bus!
Excellent experience!! I will definitely use your services again!
  • Posted on: 2015-09-09
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Clara
  • Star ratings:
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I recommend this bus!
Overall, it's better than expected.
  • Posted on: 2015-09-09
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Tony Gausin
  • Star ratings:
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I recommend this bus!
Outstanding service like always. A little late to pick my cargo up, but that happens with traffic. Best service and I'll keep using you guys. Thank you so much. I refer a lot of colleagues and family to you guys for being so great.
  • Posted on: 2015-09-09
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Jacqueline
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-09
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: emmanuel
  • Star ratings:
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I recommend this bus!
The bus ride exceeded my expectations we arrived from LA to SF 45 mins ahead of schedule so in about 6 hours and 30 mins which was great! the seating on the bus was tight no elbow space and just ok leg room for someone about 6 feet tall. However passengers did receive complimentary food and drinks which i was very happy about!
  • Posted on: 2015-09-08
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: ValÚrie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Ngoc Bich
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
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I recommend this bus!
The midpoint break was a bit too long.
  • Posted on: 2015-09-08
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Wilson chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Ye
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-07
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: shantae
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-06
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Marian Chiang
  • Star ratings:
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I recommend this bus!
Great bus that arrive on time!
  • Posted on: 2015-09-05
  • Depature: Sacramento, CA
  • Arrival: Los Angeles, CA
  • Name: Peter Israel
  • Star ratings:
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I recommend this bus!
Sometimes confusing (because I don't speak Vietnamese), but otherwise always very good. Polite, punctual, and comfortable (for a bus).
  • Posted on: 2015-09-05
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Nicholas
  • Star ratings:
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I recommend this bus!
Bus looked brand new. Received a free sandwich and water bottle before starting the trip. Very friendly staff.
  • Posted on: 2015-09-05
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-05
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Randy lobos
  • Star ratings:
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I recommend this bus!
Great experience overall
  • Posted on: 2015-09-05
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Wilton
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-05
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Amanda Pham
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-04
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: Fletcher Allison
  • Star ratings:
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I recommend this bus!
Excellent bus service. Only thing is that the van driver doesn't like me bringing two suit cases on my trips. I informed him that I can pay the $10.00 for the extra luggage according to the terms of your policy. That is the complaint I have about your company.
  • Posted on: 2015-09-04
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Syna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-04
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Ngoc
  • Star ratings:
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I recommend this bus!
great service with low cost, the driver is excellent
  • Posted on: 2015-09-03
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: wei zhang
  • Star ratings:
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I recommend this bus!
Pretty good
  • Posted on: 2015-09-03
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: teresia bush
  • Star ratings:
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I recommend this bus!
I love the bus ride very friendly driver.Hey
  • Posted on: 2015-09-03
  • Depature: Westminster, CA
  • Arrival: Phoenix, AZ
  • Name: chad
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-02
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Karen Wu
  • Star ratings:
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I recommend this bus!
Much better than expected, it was great! Clean, quiet, punctual.
  • Posted on: 2015-09-01
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Joseph Luan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-01
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Erick Medina
  • Star ratings:
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I recommend this bus!
It was a very pleasant ride, the drivers are courteous, punctual, reliable, and very organized with the luggage.
  • Posted on: 2015-09-01
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Yashwanth
  • Star ratings:
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I recommend this bus!
Nice travel experience.it should have been better if there are some plug points to charge the devices.
  • Posted on: 2015-08-31
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Dan Leslie
  • Star ratings:
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I recommend this bus!
Great trip. Drivers are friendly and helpful.
  • Posted on: 2015-08-31
  • Depature: Phoenix, AZ
  • Arrival: Westminster, CA
  • Name: Carol cook
  • Star ratings:
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I recommend this bus!
The trip was great the Only issue for me was the sandwich that you offer was way to spicy for me. I could not eat it and it made my lips burn a little. I am not use to spicy food so maybe a milder version or an other choice would be good. Other then that it was a great trip. thanks I will be booking another trip soon.
  • Posted on: 2015-08-31
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Jaylynn Jackson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-31
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Tony Robertson
  • Star ratings:
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I recommend this bus!
A really pleasant experience. I will definitely use them again.
  • Posted on: 2015-08-31
  • Depature: San Francisco, CA
  • Arrival: Westminster, CA
  • Name: Miguel Angel Rod
  • Star ratings:
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I recommend this bus!
It was a nice experience, just try to have a different variety of movies in every ingle trip.
  • Posted on: 2015-08-31
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: Cindy Yee
  • Star ratings:
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I recommend this bus!
The driver came up to me to say my reservation No.was not on his list. I showed him my GOTOBUS confirmation No.again. He said I had to pay or else I had to get off at the next stop. I said I don't have enough cash and I don't have other transportation arrangement. The driver insisted I had to get off. I was going to ask him to allow me to ride thru San Francisco and my husband can pay upon arrival. Later he came back to me and said you are OK. Apparently he double checked and found my reservation No. I told him I tip the driver every time I take the Vietnamese bus and this is not how you should treat repeat customer. I was quite shocked by the rude treatment of the driver (get off the bus if you can't pay up even though it was the Company's mistake). Please at least have a card reader available on board. I felt extremely humiliated to be treated in this way in front of other passengers.
  • Posted on: 2015-08-31
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: vihar
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-08-30
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Phillip Cox
  • Star ratings:
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I recommend this bus!
It was a nice bus, but not punctual. The Bus was supposed to leave at 8:00 but didn't until 8:30 hoping for more passengers. After I transferred to the bus to San Diego I had to wait almost an hour for a single passenger.
  • Posted on: 2015-08-30
  • Depature: San Diego, CA
  • Arrival: San Francisco, CA
  • Name: Nathalie Gierden
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2015-08-30
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Sridhar Mannava
  • Star ratings:
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I recommend this bus!
Excellent
  • Posted on: 2015-08-29
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Abhiram
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-27
  • Depature: El Monte, CA
  • Arrival: Chandler, AZ
  • Name: Monique Hwang
  • Star ratings:
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I recommend this bus!
not enough of veggie sandwiches :)
  • Posted on: 2015-08-27
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Touraj Sedigh
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-26
  • Depature: Sacramento, CA
  • Arrival: Los Angeles, CA
  • Name: AAN
  • Star ratings:
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I recommend this bus!
Hoang Express is one of the best bus experiences. Thank you!
  • Posted on: 2015-08-25
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: Dan
  • Star ratings:
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I recommend this bus!
Excellent on-time service and great driver.
  • Posted on: 2015-08-24
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: syed
  • Star ratings:
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I recommend this bus!
Although it says WIFI available but both times i have traveled was not available. This is very important these days.
  • Posted on: 2015-08-24
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-24
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Isabel
  • Star ratings:
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I recommend this bus!
Excellent service. Clean, comfortable, on time and delicious lunch provided. Couldn't fault it.
  • Posted on: 2015-08-22
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-22
  • Depature: Los Angeles, CA
  • Arrival: Oakland, CA
  • Name: Qian Tianpei
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-19
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Frank Prieto
  • Star ratings:
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I recommend this bus!
AWESOME SERVICE!!!
  • Posted on: 2015-08-19
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Maria Prieto
  • Star ratings:
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I recommend this bus!
Your service exceeds my expectations!!!! Grade A+....a 10
  • Posted on: 2015-08-18
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: Zoya
  • Star ratings:
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I recommend this bus!
Just would be helpful to have the password for wifi. Could not understand him . Other than that love this clubs company
  • Posted on: 2015-08-18
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Tom
  • Star ratings:
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I recommend this bus!
Overall, it was a smooth and cozy ride, with slightly more space than other budget rides. Really appreciated their efforts to put pairs and families together and they did a nice job spacing rest stops. The complimentary banh mi was legitimately delicious. We arrived at our destination a good thirty minutes ahead of schedule.
  • Posted on: 2015-08-18
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: manuel bernabe
  • Star ratings:
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I recommend this bus!
update info in drop place and pick up in SF from Van Ness AVE. TO Golden Gate St.
  • Posted on: 2015-08-18
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Surendra
  • Star ratings:
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I recommend this bus!
gud to have pleasant jouney during day time.Wish to have night journey buses too with the same economy prices.
  • Posted on: 2015-08-18
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Melanie Abuyo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-18
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: weijun pan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Drivers' service is little rough, and one driver's English is not understandable.
  • Posted on: 2015-08-18
  • Depature: Westminster, CA
  • Arrival: Chandler, AZ
  • Name: Michelle
  • Star ratings:
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I recommend this bus!
I love this service! I have recommended it to many friends and I use it all the time. I enjoy the sandwich and the drink, their punctuality and the comfort - I couldn't ask for more :) I appreciate the movies shown but would be grateful if you can edit them for brief nudity and cursing. If wifi was available on all the busses that would also be a great asset as I often try to get some work done online. Thanks for such a convenient service!
  • Posted on: 2015-08-17
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Betty Luor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Jeff Clark
  • Star ratings:
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I recommend this bus!
This is a great service. Especially if you want to leave Phoenix Arizona and get to Los Angles without making 4 or 5 stops along the way like you would on a Greyhound Bus. The only thing I have to complain about is the hot water bottle the driver gave up and back to LA. Is it to hard to freeze or refrigerate the water the night before so it can be cold at least half of the day? And second there is NO WiFi or outlets to charge your phone or lap tap on the bus. But besides that I would use them again. I can always bring an extra battery and freeze my own water. As long as the driver doesn't force me take his hot water like it's part of trip deal :)
  • Posted on: 2015-08-17
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: claudia
  • Star ratings:
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I recommend this bus!
Great price and great service!
  • Posted on: 2015-08-15
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-15
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Aman
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
There is no wifi
  • Posted on: 2015-08-15
  • Depature: San Francisco, CA
  • Arrival: El Monte, CA
  • Name: Ann kyu
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-08-14
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Martin Rivera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-13
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Ngoc
  • Star ratings:
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I recommend this bus!
lovely experience!
  • Posted on: 2015-08-12
  • Depature: San Francisco, CA
  • Arrival: El Monte, CA
  • Name: Connie
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Overall, a great bus experience that is reliable and on-time.
  • Posted on: 2015-08-11
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: Omar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-11
  • Depature: El Monte, CA
  • Arrival: San Jose, CA
  • Name: Jim Hsu
  • Star ratings:
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I recommend this bus!
The bus detoured from Highway 5 for awhile, probably due to traffic reasons. The explanation was only in Vietnamese and not in English. I did not understand what the driver was saying.
  • Posted on: 2015-08-11
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: surendra nekkant
  • Star ratings:
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I recommend this bus!
Good Price but only day journey buses.Need to plan for night trips also with existing competitive prices.
  • Posted on: 2015-08-11
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Shailvi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-10
  • Depature: Westminster, CA
  • Arrival: Oakland, CA
  • Name: Alma Manalo
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The CR was clean we were at the first one to use butin the middle of the trip it was smell. Please place odor neutralizer. Also, please drop off passengers in a better place in oakland. The drop Off address in the website is different where the driver dropped us off. The place looks very dangerous. It was my first time, and ask my cousin to pick me up in lee sandwich location bec that was the address in the website. I was scared when they dropped us to the diff place. Please be specific to the place.
  • Posted on: 2015-08-09
  • Depature: Los Angeles, CA
  • Arrival: Sacramento, CA
  • Name: Eugene Carino
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-09
  • Depature: Tempe, AZ
  • Arrival: Westminster, CA
  • Name: Heeyoung Yoo
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The driver was great! He cleaned the toulet everytime we stopped and gave us food and played us entertainment on the screen
  • Posted on: 2015-08-09
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Liliana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-09
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-08
  • Depature: Westminster, CA
  • Arrival: Oakland, CA
  • Name: Gloria Godoy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-08
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Julie Mathis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-08
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: James Hsu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-07
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Zoya
  • Star ratings:
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I recommend this bus!
It was awesome, just would like the WiFi password written down because it was hard to understand him. Other than that I enjoyed the ride and will use your services again. Very pleased
  • Posted on: 2015-08-06
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Esmeralda Ureno
  • Star ratings:
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I recommend this bus!
Great!!
  • Posted on: 2015-08-05
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Syna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: Westminster, CA
  • Arrival: Tempe, AZ
  • Name: Jacqueline
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-03
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: John Gonzalez
  • Star ratings:
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I recommend this bus!
Good ride for a good price.
  • Posted on: 2015-08-03
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: dyna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-03
  • Depature: Tempe, AZ
  • Arrival: Los Angeles, CA
  • Name: Sheri
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-03
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: E C
  • Star ratings:
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I recommend this bus!
The entire trip was an pleasant experience. The bus was clean and they even provided us with water & refreshments. I would take this bus again.
  • Posted on: 2015-08-02
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Ian Hollick
  • Star ratings:
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I recommend this bus!
Sandwich was really good too!
  • Posted on: 2015-08-02
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: William Hong
  • Star ratings:
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I recommend this bus!
nice service, great value
  • Posted on: 2015-08-01
  • Depature: Los Angeles, CA
  • Arrival: Tempe, AZ
  • Name: Bryant Partida
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-31
  • Depature: El Monte, CA
  • Arrival: Chandler, AZ
  • Name: sandy magana
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I drop my phone on the bus, called company and they checked w/ drive, who found my phone!! I retrieved my phone this am, which I am grateful!!! Thank you to the bus driver!
  • Posted on: 2015-07-31
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Syna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-31
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Seth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Great ride, delicious sandwich!
  • Posted on: 2015-07-29
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: John Weiss
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
wish there was wifi. very nice to give sandwiches! but wish there was non-meat option, like cheese or chicken-egg. thx
  • Posted on: 2015-07-28
  • Depature: Oakland, CA
  • Arrival: Westminster, CA
  • Name: Evan Nguyen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-28
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: shih kuo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-27
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-27
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Rawan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-27
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Syna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-27
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Syna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-27
  • Depature: Phoenix, AZ
  • Arrival: El Monte, CA
  • Name: Syna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-27
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Joji Thumma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-26
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-26
  • Depature: Chandler, AZ
  • Arrival: Westminster, CA
  • Name: bree
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-26
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Lailu Keng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
Wonderful trip!
  • Posted on: 2015-07-25
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-24
  • Depature: Los Angeles, CA
  • Arrival: Tempe, AZ
  • Name: shera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-24
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: Zaira
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great Service and Right on Time! We will definitely recommend to friends and family.
  • Posted on: 2015-07-23
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Barbara Young
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
It was a very comfortable ride. A/C, comfortable seats, pleasant staff. A great deal! I would use your service again.
  • Posted on: 2015-07-22
  • Depature: San Francisco, CA
  • Arrival: El Monte, CA
  • Name: quan wang WEi
  • Star ratings:
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I recommend this bus!
I think was nice trip,especially the delicious sandwich. and a bottle of water. and nice neighbors to chat.
  • Posted on: 2015-07-21
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Ryan Johnson
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Relaxing and comfortable ride... I will be using this bus company again!
  • Posted on: 2015-07-21
  • Depature: Phoenix, AZ
  • Arrival: Westminster, CA
  • Name: Liz Zavala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-21
  • Depature: Westminster, CA
  • Arrival: Phoenix, AZ
  • Name: Liz Zavala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-21
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Ramon
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
👍👍👍👍👍
  • Posted on: 2015-07-20
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-19
  • Depature: Westminster, CA
  • Arrival: Chandler, AZ
  • Name: Julie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-19
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Larry Files
  • Star ratings:
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I recommend this bus!
The best way to Phoenix and return!
  • Posted on: 2015-07-18
  • Depature: San Francisco, CA
  • Arrival: Westminster, CA
  • Name: Kim ong
  • Star ratings:
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I recommend this bus!
Very good and convenient for us to travel from San Francisco to Orange county
  • Posted on: 2015-07-18
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-18
  • Depature: Westminster, CA
  • Arrival: Chandler, AZ
  • Name: Devante Emmert
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-17
  • Depature: Los Angeles, CA
  • Arrival: Tempe, AZ
  • Name: Odette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-16
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Staci Blunt
  • Star ratings:
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I recommend this bus!
Great deal for the $. Bus was very clean. This is the second time I have ridden this bus, and the second time it was late. A driver exchange halfway did not go as planned was the reason given this time. Also, I did not know that I would be switching to a van to get to Chinatown from Rosemead. The driver of the van did not speak or understand English very well and could not answer all my questions. I enjoyed the sandwich and bottle of water given out. The Wi-Fi code did not work; it said it was incorrect but the driver said that it should work. Second driver did not even bother turning on the TV.
  • Posted on: 2015-07-16
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: Lizette
  • Star ratings:
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I recommend this bus!
I always ride with hoang express very friendly
  • Posted on: 2015-07-15
  • Depature: San Francisco, CA
  • Arrival: El Monte, CA
  • Name: Sue
  • Star ratings:
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I recommend this bus!
Steady driver, friendly staff. I've been riding this bus regularly, glad to see that they now offer free wifi on the bus.
  • Posted on: 2015-07-14
  • Depature: Tempe, AZ
  • Arrival: Los Angeles, CA
  • Name: Tom Hofer
  • Star ratings:
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I recommend this bus!
I'm always very happy with the service, politeness and punctuality of Hoang Express!
  • Posted on: 2015-07-14
  • Depature: San Diego, CA
  • Arrival: San Francisco, CA
  • Name: Bivett Brackett
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-14
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: zhihong li
  • Star ratings:
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I recommend this bus!
very satisfied.
  • Posted on: 2015-07-13
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-13
  • Depature: San Diego, CA
  • Arrival: Oakland, CA
  • Name: Michael McManus
  • Star ratings:
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I recommend this bus!
Was a great ride. No stress no fuss. Comfortable and the food was great. I will definitely ride the bus again!! And recomend it to friends. Easy cheap way to get through Cali!
  • Posted on: 2015-07-13
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Harvey
  • Star ratings:
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I recommend this bus!
Very few overhead bins but plenty of space in the luggage compartment below.
  • Posted on: 2015-07-11
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-11
  • Depature: El Monte, CA
  • Arrival: Chandler, AZ
  • Name: Kathleen hatch
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-10
  • Depature: Los Angeles, CA
  • Arrival: Tempe, AZ
  • Name: Santosh Kumar Ka
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-10
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: Rishab
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-07-10
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: Dan Leslie
  • Star ratings:
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I recommend this bus!
This is an excellent service. I've taken them several times and they have always been on time with great drivers. The banh mi sandwiches they provide are a real treat.
  • Posted on: 2015-07-09
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: Kai-Ning Khor
  • Star ratings:
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I recommend this bus!
The bus arrived about half an hour past its usual schedule this time but is usually very punctual.
  • Posted on: 2015-07-08
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Caiwen Yuan
  • Star ratings:
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I recommend this bus!
I gradually seeing more people with diversify races. This bus used to have 99% of Vietnamese and broadcast vietnamese movie. I can not understand vietnamese and feel boring about the show. Now the show is English and I see more people like white, black, Indian and chinese are boarding this bus. I like it better now than before.
  • Posted on: 2015-07-08
  • Depature: Chandler, AZ
  • Arrival: Ontario, CA
  • Name: johnny harvey
  • Star ratings:
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I recommend this bus!
A great experiance clean and the driver was really nice and professional
  • Posted on: 2015-07-08
  • Depature: Tempe, AZ
  • Arrival: Los Angeles, CA
  • Name: Stephen Carter I
  • Star ratings:
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I recommend this bus!
I always use this company whenever I want to spend some time in L.A. This company blows greyhound out of the water in every way.
  • Posted on: 2015-07-08
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Pei Li
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-07-08
  • Depature: Phoenix, AZ
  • Arrival: Westminster, CA
  • Name: Raul Martinez
  • Star ratings:
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I recommend this bus!
We been using your services for a long time I first start using ur buss service when we moved here to arizona.my mother and grandmother comes and visit any time they can and when they do i like for her to take ur bus. I always talk good about ur service this last time she left from arizona to westminester.the driver did not wanted to take her there for some reason and went to santa fe spring from there she told her he was going to LA vhina town..my mothet was mad to why and his answer was if you don't like it call the main number and complaint now that's a bad service. Went I put her in the bus I told the driver where she Was going to. He knew. not until I got intouch with the service through on line he then change and took her to westminester drop her off at 5pm when she was suppost to be there at 330. My brother had been waiting for her. I don't know. Why or what was wrong with the driver but is not acceptable withthis kind of service you are not defront then greyhound and that's the worse...
  • Posted on: 2015-07-07
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Robert Ahm
  • Star ratings:
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I recommend this bus!
Everything was perfect ;)
  • Posted on: 2015-07-07
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: joemon
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Not a good experience with Hoang express. After reaching westminister, few of us didn't even have seats in the connecting bus to san diego. We had to stand in the hot sun for about half an hour waiting for the next bus to come.
  • Posted on: 2015-07-07
  • Depature: Westminster, CA
  • Arrival: Phoenix, AZ
  • Name: sandra dasilva
  • Star ratings:
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I recommend this bus!
The bus driver from West Minster was all over the road. Semi-truck driver's were honking at him. The wifi was not on until the change in drivers. Other than that my bus ride was ok.
  • Posted on: 2015-07-06
  • Depature: Sacramento, CA
  • Arrival: Westminster, CA
  • Name: Elyzabeth
  • Star ratings:
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I recommend this bus!
Good driver. Reliable service and schedule. Keep it going. I am a loyal customer. I send you a ton of referrals. I buy tickets for my family members from LA to Sacramentp frequently
  • Posted on: 2015-07-06
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Karla Narvaez
  • Star ratings:
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I recommend this bus!
Very nice, on time, satisfied with the service
  • Posted on: 2015-07-04
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: Caiwen yuan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Very comfortable ride.
  • Posted on: 2015-07-04
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Rajesh kumar Adl
  • Star ratings:
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I recommend this bus!
They made us wait from 2:18 to 4 PM in westminister and finally dropped us in san diego at 5:34 PM. I had a exam at SDSU and by the time i reached school the exam is over. Please maintain time else u will loose customer
  • Posted on: 2015-07-03
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Karla Narvaez'
  • Star ratings:
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I recommend this bus!
Very nice staff, they took us on time and we arrived to our destination on time. They provide us with water and a sub sandwich. I taught that was very nice.
  • Posted on: 2015-07-01
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Cody Jones
  • Star ratings:
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I recommend this bus!
I've already recommended it to 3 friends
  • Posted on: 2015-07-01
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Jiliann Morris
  • Star ratings:
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I recommend this bus!
Great Bus and clean, will definitely ride with you from now on.
  • Posted on: 2015-07-01
  • Depature: Tempe, AZ
  • Arrival: Ontario, CA
  • Name: Brent
  • Star ratings:
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I recommend this bus!
Stopped in the middle of the trip to switch drivers with another bus, but didn't clearly let us (the passengers) know what was going on. It was confusing. The air conditioning was on throughout, though it seemed to be set on "low" and wasn't enough to cool a bus that was packed to the brim with people. I was sweating through half the trip.
  • Posted on: 2015-07-01
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Vanessa Coronado
  • Star ratings:
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I recommend this bus!
I love this bus. Great prices and the complimentary water and sandwhich is awesome. But driver never turned on wifi and it was extremely hot in the bus. The air conditioning was not running enough so that made for a very uncomfortable ride. Especially since we were driving through AZ in over 100 degree heat. Please fix the air conditioning so that the ride can be more enjoyable.
  • Posted on: 2015-06-30
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: Pauline
  • Star ratings:
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I recommend this bus!
Wifi password prominently posted but WIFi did not work
  • Posted on: 2015-06-30
  • Depature: Westminster, CA
  • Arrival: Oakland, CA
  • Name: k.M. Krishnappa
  • Star ratings:
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I recommend this bus!
Bus staff is good. It will help to communicate with the passengers if good speaking English staff specially Driver is employed. Driver to day we had is just good.
  • Posted on: 2015-06-29
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Carl Ying
  • Star ratings:
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I recommend this bus!
I am very pleased with your services. I'll continue take Hoang Express as transportation tools between San Jose and Los Angeles and I'll recommend Hoang Express to my friends.
  • Posted on: 2015-06-29
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Margarita Ruiz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-06-29
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-06-29
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Magno
  • Star ratings:
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I recommend this bus!
They're great , Fast, and the sandwich was great!
  • Posted on: 2015-06-29
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Blesson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-26
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Srinidhi Cauligi
  • Star ratings:
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I recommend this bus!
The Service is exceptionally good. It is like traveling in your own car and somebody else is driving. Highly Punctual, Courteous staff and a smooth ride. The only drawback sometimes is chitchatting co-passengers which is disturbing.
  • Posted on: 2015-06-25
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: Jesus Aguilar
  • Star ratings:
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I recommend this bus!
best experience if had so far second time I used it. way better than greyhound hands down especially since drink and sandwich is provided. Ive told all my friends about it.. You guys need more advertisement allot of people don't know about you guys can make mor money business if people knew like billboard or commercial on tv.. best of luck will travel in future
  • Posted on: 2015-06-25
  • Depature: Chandler, AZ
  • Arrival: Westminster, CA
  • Name: aneesh
  • Star ratings:
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I recommend this bus!
ride was good, enjoyed the bus experience
  • Posted on: 2015-06-24
  • Depature: El Monte, CA
  • Arrival: San Francisco, CA
  • Name: Serena wong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-06-24
  • Depature: Phoenix, AZ
  • Arrival: Westminster, CA
  • Name: Jessica Arnold
  • Star ratings:
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I recommend this bus!
Excellent, someone made a mess in bathroom though
  • Posted on: 2015-06-24
  • Depature: Westminster, CA
  • Arrival: Phoenix, AZ
  • Name: Jessica Arnold
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Excellent
  • Posted on: 2015-06-24
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Victor Ta
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
First time user and awesome experience!!!
  • Posted on: 2015-06-24
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Surendra
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
No power socket for charging mobiles and laptops.wifi not good.
  • Posted on: 2015-06-23
  • Depature: Los Angeles, CA
  • Arrival: Chandler, AZ
  • Name: Jankay Maruthi
  • Star ratings:
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I recommend this bus!
WiFi not working. You just gave password but driver has no knowledge aabout service provider.
  • Posted on: 2015-06-23
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Craig Williams
  • Star ratings:
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I recommend this bus!
Very helpful and friendly staff.
  • Posted on: 2015-06-23
  • Depature: Westminster, CA
  • Arrival: Chandler, AZ
  • Name: Tina Ulugia-Tata
  • Star ratings:
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I recommend this bus!
I really love the gotobus. Very clean, comfortable, love the staff, & most of all love the people. I recommended to all my family & friends.
  • Posted on: 2015-06-23
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Aaron
  • Star ratings:
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I recommend this bus!
Excellent ride. Nice touch to give all the guests water and a sandwich for the road
  • Posted on: 2015-06-22
  • Depature: Westminster, CA
  • Arrival: San Francisco, CA
  • Name: Victorio Cacal
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-06-21
  • Depature: San Diego, CA
  • Arrival: Oakland, CA
  • Name: chi chau
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Thank you, great friendly and clean service.
  • Posted on: 2015-06-21
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-06-20
  • Depature: Los Angeles, CA
  • Arrival: Sacramento, CA
  • Name: Ambreen
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
great service
  • Posted on: 2015-06-20
  • Depature: Oakland, CA
  • Arrival: Westminster, CA
  • Name: K.M. Krishnappa
  • Star ratings:
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I recommend this bus!
Bus staff are friendly and co operative. Highly recommend Driver to speak specially clear and well pronounced ENGLISH. Some seats need to be fixed such as; Nets are broken,Handles are hard to operate, Luggages are not properly handled ( thrown every where). There should be a system to operate well. Still recommend our friends to travel hoping these things being taken care. Thanks. Krishnappa
  • Posted on: 2015-06-20
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Amanjot
  • Star ratings:
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I recommend this bus!
driver was polite and professional.
  • Posted on: 2015-06-19
  • Depature: San Francisco, CA
  • Arrival: El Monte, CA
  • Name: Serena wong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
Excellent
  • Posted on: 2015-06-19
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Surendra
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
No charger points Which is quite mandatory these days.Wifi not connecting.
  • Posted on: 2015-06-18
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Annie Liu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-06-18
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: javier
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great experience
  • Posted on: 2015-06-17
  • Depature: Sacramento, CA
  • Arrival: San Jose, CA
  • Name: Mary Nguyen
  • Star ratings:
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I recommend this bus!
I am satify with the service. However I would like to suggest the use of color coded tag to identify check in luggage.
  • Posted on: 2015-06-16
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Bart
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2015-06-16
  • Depature: Tempe, AZ
  • Arrival: Ontario, CA
  • Name: Larry Holman
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
This was not my first time using Gotobus I've been a customer for over four years and I use it a lot but this time I didn't get the ticket until 5.12 this afternoon, I had to pay cash because I didn't have the ticket . When I called them all they would say was why didn't I use the ticket??? I hope you can help resolve this problem but I am putting a stop payment on it. Please call me at 714-840-9111 I loyal costumer who will use your service again soon Larry Holman
  • Posted on: 2015-06-16
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: lany trisno
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-15
  • Depature: Phoenix, AZ
  • Arrival: Ontario, CA
  • Name: Deepa Thomas
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-06-15
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: Jason Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-06-15
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: Jason Lee
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-06-13
  • Depature: Chandler, AZ
  • Arrival: Los Angeles, CA
  • Name: Matthew salmon
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I recommend this bus!
Love it, you guys rock. You say what you mean and mean what you say. Food is great, bathroom, a/c, everyone is a family on the bus. I felt comfortable to sleep, read, etc. Thanks again
  • Posted on: 2015-06-13
  • Depature: Los Angeles, CA
  • Arrival: San Jose, CA
  • Name: Zhiyang Lu
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I recommend this bus!
Best bus service even though I was late I still caught the bus!
  • Posted on: 2015-06-12
  • Depature: San Diego, CA
  • Arrival: San Jose, CA
  • Name: shirisha guduru
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I recommend this bus!
  • Posted on: 2015-06-11
  • Depature: Chandler, AZ
  • Arrival: Westminster, CA
  • Name: David
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I recommend this bus!
The drive was very courteous and helpful.
  • Posted on: 2015-06-10
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Amandasein nwe o
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I recommend this bus!
We reached our destination in time ,driver is a very nice guy .
  • Posted on: 2015-06-09
  • Depature: Los Angeles, CA
  • Arrival: Tempe, AZ
  • Name: Constance Gosey
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I recommend this bus!
  • Posted on: 2015-06-08
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Hang Doan
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I recommend this bus!
I've taken the Hoang Express many times, and will continue to take this bus. However, I would suggest that the company also provide a napkin/paper towel with the sandwich. Additionally, I saw a sign in the front for free wifi, but I could not find the server when I tried to connect with my phone. So maybe they should work on making the connection stronger. Overall, positive experience with this company.
  • Posted on: 2015-06-06
  • Depature: Ontario, CA
  • Arrival: Phoenix, AZ
  • Name: CHIPASHA LUCHEMB
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I recommend this bus!
GREAT SERVICE
  • Posted on: 2015-06-05
  • Depature: Chandler, AZ
  • Arrival: Ontario, CA
  • Name: Hang Doan
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I recommend this bus!
I love Hoang Express. All my experiences riding with this company have been great, and the drivers have always been helpful. The only suggestion I would have is that there should be wifi on the bus. Similar companies such as the Bolt Bus offer free wifi, however, they do not offer food and a beverage like the Hoang Express does. As far as I know, Hoang Express is the only bus company that offers food & a drink, which I am very pleased about.
  • Posted on: 2015-06-03
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Miah Blake
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I recommend this bus!
The customer service was awesome! When I was going to be a couple minutes late I contacted the company and they let the driver know to wait for me to arrive which was more than I could ask for. Thank you
  • Posted on: 2015-06-01
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: JL Lee
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I recommend this bus!
  • Posted on: 2015-06-01
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: JL Lee
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I recommend this bus!
A good deal!
  • Posted on: 2015-06-01
  • Depature: San Jose, CA
  • Arrival: Westminster, CA
  • Name: JL Lee
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I recommend this bus!
Excellent service!
  • Posted on: 2015-06-01
  • Depature: Westminster, CA
  • Arrival: San Jose, CA
  • Name: JL Lee
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I recommend this bus!
Great experience!
  • Posted on: 2015-06-01
  • Depature: Chandler, AZ
  • Arrival: Ontario, CA
  • Name: Judith Wharry
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I recommend this bus!
  • Posted on: 2015-05-31
  • Depature: San Francisco, CA
  • Arrival: San Diego, CA
  • Name: Aline Anunciato
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I recommend this bus!
Hello, My name is Aline and last weekend I had my first experience for booking on GotoBus. My friend and I booked bus ticket San Francisco > San Diego (Sat, May 23) and then San Diego > San Francisco (Mon, May 25). First, we realized that most of the travelers did not book bus ticket before. They show up and pay only $40 while we had paid $60. Also, we had to show ours the confirmation number around 3 times. When we stopped to transfer to another bus (microbus), my friend and I did not have a seat because the bus had most of people who show up and also pay less. We had the seat because one passenger who just showed up, he agreed to seat in the middle of the microbus. On Monday, May 25, 2015 we were on-time and again we did not have available seat on the microbus. My friend and I and more 3 passengers had to wait around 25 minutes for other car. I think the company should have more control. Also, my friend and I got very frustrated because we booked before and paid more and we had so much trouble. Travelers: SF to SD - May 23,2015 Aline Anunciato - 302836 (confirmation #) Faiza Fakir - 376556 (confirmation #) SD to SF - May 25, 2015 Aline Anunciato - 641426 (confirmation #) Faiza Fakir - 131276 (confirmation #) Sincerely, Aline Anunciato
  • Posted on: 2015-05-31
  • Depature: San Jose, CA
  • Arrival: Los Angeles, CA
  • Name: Cynthia
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I recommend this bus!
  • Posted on: 2015-05-31
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Charles
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I recommend this bus!
  • Posted on: 2015-05-29
  • Depature: Los Angeles, CA
  • Arrival: Tempe, AZ
  • Name: Bindu
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I recommend this bus!
  • Posted on: 2015-05-28
  • Depature: Sacramento, CA
  • Arrival: San Diego, CA
  • Name: Jeff Nesthus
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I recommend this bus!
The last shuttle from Westminster to San Diego was completely filled up, which is fine. However, the bus shortly became very stuffy and hot and while not completely unbearable to me, some passengers complained and asked the driver for some air. Only later did he comply. Almost at the end of the trip.
  • Posted on: 2015-05-28
  • Depature: San Diego, CA
  • Arrival: Sacramento, CA
  • Name: Jeff Nesthus
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I recommend this bus!
One very minor ting that happened was upon transfering to my final bus in Tracy, I was asked to show my ticket. I had given my printed receipt to the previous bus' driver, so I didn't have any ticket. However, this was quickly solved when I showed the receipt through my email, and he noted the confirmation number.
  • Posted on: 2015-05-28
  • Depature: San Jose, CA
  • Arrival: El Monte, CA
  • Name: Ishita
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I recommend this bus!
English Announcements would be useful. Also option for Vegetarian snack should be there
  • Posted on: 2015-05-28
  • Depature: Ontario, CA
  • Arrival: Chandler, AZ
  • Name: Martin Rivera
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I recommend this bus!
  • Posted on: 2015-05-27
  • Depature: Oakland, CA
  • Arrival: San Diego, CA
  • Name: chi chau
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I recommend this bus!
Best bus service in the west coast, thanks for a great travel experience. I will continue to use your services every time!
  • Posted on: 2015-05-27
  • Depature: San Jose, CA
  • Arrival: San Diego, CA
  • Name: Caiwen Yuan
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I recommend this bus!
  • Posted on: 2015-05-27
  • Depature: Tempe, AZ
  • Arrival: Los Angeles, CA
  • Name: Anudeep sadashiv
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I recommend this bus!
  • Posted on: 2015-05-24
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Hilda
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I recommend this bus!
I like the service. But I would like to have more schedules or options to travel from Phoenix to LA and reversa. Also I enjoy the sandwich but I would like to have it without chili or spicy and low sodium. Thanks for give the opportunity to express my opinion. I hope always keep this evaluation
  • Posted on: 2015-05-24
  • Depature: El Monte, CA
  • Arrival: Phoenix, AZ
  • Name: maria
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I recommend this bus!
Excellent travel experience every time.
  • Posted on: 2015-05-23
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Vonzella Jenkins
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I recommend this bus!
Very clean and organized bus. Pleasant staff and i enjoymy trips everytime.
  • Posted on: 2015-05-23
  • Depature: Westminster, CA
  • Arrival: Phoenix, AZ
  • Name: Melanie Wyatt
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I recommend this bus!
    Hoang Express review summary
  • Total Number of Reviews732
  • Overall Raiting4.6
  • Bus Cleanliness4.7
  • Punctuality4.6
  • Bus Service & Staff4.6
  • Bus Comfort4.5
  • Recommend Yes93.3%
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