Y&H Bus Rating & Reviews

368 Reviews

Find and read all the latest Y&H Bus reviews from fellow bus travelers. These verified Y&H Bus reviews have been submitted from real customers who booked their Y&H Bus tickets on GotoBus.com. The customer reviews evaluate Y&H Bus service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2016-08-03
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Daryl Smith
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I recommend this bus!
Good & quick trip.... very much appreciated
  • Posted on: 2016-06-26
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Raihana
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I recommend this bus!
  • Posted on: 2016-05-18
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Sharon Reynolds
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I recommend this bus!
  • Posted on: 2016-05-18
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Sharon Reynolds
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I recommend this bus!
  • Posted on: 2016-04-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Maria A
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I recommend this bus!
  • Posted on: 2016-02-09
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Sharay
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I recommend this bus!
  • Posted on: 2016-01-28
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Ogeeda
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I recommend this bus!
  • Posted on: 2016-01-27
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Yanibel
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I recommend this bus!
  • Posted on: 2016-01-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Victor
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I recommend this bus!
Very good
  • Posted on: 2016-01-16
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Averie Maria
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I recommend this bus!
  • Posted on: 2015-12-15
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: walter gomez
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I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: Wilmington, DE
  • Arrival: New York, NY
  • Name: Aria Han
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I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Rachel Cuffie
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I recommend this bus!
I would take the bus again.
  • Posted on: 2015-12-12
  • Depature: New York, NY
  • Arrival: Wilmington, DE
  • Name: Aria Han
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I recommend this bus!
  • Posted on: 2015-12-08
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Terrence Wirts
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I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Tyrell
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I recommend this bus!
  • Posted on: 2015-12-05
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: matthew hashagen
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I recommend this bus!
My return trip from NC to NY time was changed from 1015 to 930 and never received a phone call or notification. I missed my bus and was forced to find another bus company.
  • Posted on: 2015-12-03
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: grimaldy
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I recommend this bus!
this experience was not terrible. a couple of problems. bus came late by almost 45 minutes. line of people waiting was long when bus came everyone was pushing to get in the bus. Y&H bus needs to be more organized. buses do not have signs or name or numbers saying where its going. a guessing game. commute was fast with no stop fro New York to Raleigh NC. Bus was freezing cold no heat on.
  • Posted on: 2015-12-03
  • Depature: New York, NY
  • Arrival: Orange Park, FL
  • Name: Sharay Williams
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I recommend this bus!
  • Posted on: 2015-12-03
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: depeka seal
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I recommend this bus!
  • Posted on: 2015-12-02
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Osman A
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I recommend this bus!
Not the best. But decent enough for the money. The discount for round trip is good. Arrive in Cincinnati before the scheduled time which was nice.
  • Posted on: 2015-12-02
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Osman A
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I recommend this bus!
Not the best. But decent enough for the money. The discount for round trip is good.
  • Posted on: 2015-12-02
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Lovell
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I recommend this bus!
Great trip home! Thank you
  • Posted on: 2015-12-01
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Francisca
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I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: weni huang
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I recommend this bus!
Very good.. i like the free wifi..
  • Posted on: 2015-12-01
  • Depature: Memphis, TN
  • Arrival: New York, NY
  • Name: Nairen McIntosh
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I recommend this bus!
I feel that the bathroom should be cleaner and have the proper stuff in like toilet paper and smother to use to clean your hands after you done with using the bathroom plus make a a little more stops if a person wants to get something to eat
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Stephanie Santos
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I recommend this bus!
A passenger went inside the bathroom and smoked a cigarette. The smell was putrid and enveloped the entire bus within seconds. All that happened was one of the drivers shouted "no smoking" while the passenger was still inside smoking. I felt more needed to be done. He needed to be either fined, kicked out, and at the very least open some windows for us. A lot of us were having difficulty breathing after that for about an hour.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Abe
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I recommend this bus!
The bus didn't show up and we were put on standby for a second bus arriving 2 hours later with no guarantee of a seat. Fortunately we all got seats, but it still made me late for work the next day, and the communication of the entire situation was very poor.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Sharese Davis
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I recommend this bus!
This bus was awesome because the drivers were proficient and efficient and got me to my destination in a timely manner. However, the late night bus switch in Durham, NC was quite unexpected to go back to Raleigh, NC.
  • Posted on: 2015-11-30
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Sharifa Tripp
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I recommend this bus!
I purchased my tickets weeks in advance to get knocked down by 3 buses that became full due to people who paid same day. Horrible business and if it is going to run like that, then advance tickets should not be available.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: alexander lavell
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I recommend this bus!
I would recommend, but with some hesitations. The amount of disorganization in NYC is not for everyone. A simple fix would be to better label destinations while at Allen St. Bus likely would be *more* on time if NYC was not the destination/origin.
  • Posted on: 2015-11-30
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Towanna High
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I recommend this bus!
Because when we got their on 11/29/2015 the bus was full, and then the bus driver was not checking the ticket. from the first rout. when it was time to pick my daughter up to go back to new York. we had to wait the next day for a bus to get on.
  • Posted on: 2015-11-30
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Tish Agosto
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I recommend this bus!
This ride was outstanding. It left and arrived on time. There are zero complaints for the service recieved.
  • Posted on: 2015-11-30
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Kimberly Boynton
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I recommend this bus!
There should be an office in North Carolina to have people check in, to show there tickets and get seating arrangements instead of people fighting to get on the bus with unassigned seats. Preparation is everything I want my journey coming home add pleasant add the one going. I am willing to assist in this matter before things become dangerous.
  • Posted on: 2015-11-30
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Devonne
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I recommend this bus!
This bus is violating our rules. Bus leaving Florence SC 8:30PM, Friday, Dec 29 FROM, 2015 west Lucas, had not yet allowed us passengers to stop at any rest stop. It's already 10 hrs. I'm calling the police if he doesn't stop. The driver is not responding to us. He is ignoring our pleas to stop. I feel we are being kidnapped. My worst ending of a vacation in my life. NEVER AGAIN
  • Posted on: 2015-11-30
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Marvin Washingto
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I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: wilhelmina
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I recommend this bus!
The only thing wrong was the bus was really late. it came at 1:00am instead of 11:00pm
  • Posted on: 2015-11-29
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Yani
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I recommend this bus!
The bus was an hour and a half late and there is no one to call if something like that happens your system needs some tweaking and you need better customer service not satisfied but I have to say this bus was better than the one I had when I left
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: S P
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I recommend this bus!
The seats were comfortable enough and the driver did an excellent job with the 8 hr. overnight trip. It would have been fine except for a horrible smell coming from the bathroom. That, along with to much heat turned on made for a very stuffy and nauseating experience
  • Posted on: 2015-11-28
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Luis oliva
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I recommend this bus!
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: JEFFREY GILLESPI
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I recommend this bus!
OVERALL SATISFIED WITH TRIP, BUT STAFF WAS DISORGANIZED
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Jacksonville, FL
  • Name: Gail Anderson
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I recommend this bus!
  • Posted on: 2015-11-27
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Naomi Harrigan
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I recommend this bus!
I left a bag on the bus and didn't realize for over 10 hours when I went downtown to pick up my bag everything was intact thank you for being honest thank you for being courteous and I will take your bus service again
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Svetlana Mitnits
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I recommend this bus!
  • Posted on: 2015-11-27
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: lamour soles
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I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Melanise William
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I recommend this bus!
It was a easy going ride the only problem was that they change our drop off stop
  • Posted on: 2015-11-25
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Tara Verghis
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I recommend this bus!
The bus was around 20-2 minutes late and we were standing out in the cold. It wasn't too bad because it hasn't got very cold yet, but if this happens to others in the winter that would be awful. Also, the bus driver was quite loud and crude, which was disturbing when we were trying to sleep
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: magdaline
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I recommend this bus!
the bus broke down entering north carloina,norlina. this buses needs to be check before traveling
  • Posted on: 2015-11-25
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Will
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I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: E fredericks
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I recommend this bus!
The bus was 2 hours late. When I called for information, first no answer and when I did get someone, I was told me the bus would be at the location in 20 minutes. She said the traffic getting to the location is bad. What I'm more upset about is I have a return ticket with this lousy bad company. They could have people at the site, I understand it is a gas station, but representative, only a phone number that you call constantly and you may get someone on the phone.
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Lucyflowers
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I recommend this bus!
Left child's light blue luggage frozen character on bus 11/23 arrived Charlotte 6:10 am please reply
  • Posted on: 2015-11-24
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Kweli Rashied-He
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I recommend this bus!
  • Posted on: 2015-11-23
  • Depature: New York, NY
  • Arrival: Nashville, TN
  • Name: jbyrd@tds.net
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I recommend this bus!
We arrived 4hrs late!! to Manhattan. The driver gave no real information to the passengers, though he was very nice. I was never told that I would be riding for 5hrs of the trip in an airport shuttle-type "bus." Whoa. There seemed to be no scheduled stops on the 14 hour trip from Nashville to NYC, and from NYC to Nashville.
  • Posted on: 2015-11-22
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Depeka Seal
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I recommend this bus!
  • Posted on: 2015-11-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Eric
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I recommend this bus!
I haven't ridden any of the other bus companies other than Greyhound. The lady at the ticket counter was not friendly at all. The driver wasn't as horrible. Luckily it wasn't a packed bus. It was comfortable since I had the seat next to me free, otherwise it would have been very cramped and uncomfortable. The seats were a little worn, but the cushions were adequate. I would maybe try another one, but they might not be any better. Deal or no deal!
  • Posted on: 2015-11-16
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Aaron Chase
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I recommend this bus!
  • Posted on: 2015-11-16
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
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I recommend this bus!
  • Posted on: 2015-11-16
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Kaytlin Bailey
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I recommend this bus!
  • Posted on: 2015-11-16
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Daniel López
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I recommend this bus!
I was not contacted with the information that the company from which I bought a ticket stopped service, so I found out after making several calls that both time and place of departure had changed. The new carrier also almost did not honor my ticket. They are also quite rude. It was very unsettling.
  • Posted on: 2015-11-16
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Steven
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I recommend this bus!
  • Posted on: 2015-11-15
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shubham Sharma
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I recommend this bus!
  • Posted on: 2015-11-15
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: claudette joseph
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I recommend this bus!
There was a bus exchange for where was headed.
  • Posted on: 2015-11-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Viktor
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I recommend this bus!
  • Posted on: 2015-11-15
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Lewis
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I recommend this bus!
  • Posted on: 2015-11-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Shubham Sharma
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I recommend this bus!
  • Posted on: 2015-11-15
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Richard
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I recommend this bus!
Representivies are very unprofessional . At the check in site when asking questions. Nasty attitudes 😡😡😡
  • Posted on: 2015-11-15
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Leeza
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I recommend this bus!
  • Posted on: 2015-11-14
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Tai
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I recommend this bus!
The bus was supposed to leave at 7:30. When the bus arrived and we lined up to get on, all of a sudden one of the staff members yelled at us from getting on. He said the bus was now being recommissioned to replace a bus that had broken down on its way to Atlanta. I asked when my 7:30 bits would be there and be kept redirecting me inside.
  • Posted on: 2015-11-14
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Uma
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I recommend this bus!
  • Posted on: 2015-11-13
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Ashish
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I recommend this bus!
  • Posted on: 2015-11-13
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Ashish
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I recommend this bus!
  • Posted on: 2015-11-13
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Ashish
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I recommend this bus!
  • Posted on: 2015-11-13
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Ashish
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I recommend this bus!
  • Posted on: 2015-11-13
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Ashish
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-13
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Ashish
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-13
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Ashish
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-11-13
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Ashish
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-13
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Ashish
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jason wollaston-
  • Star ratings:
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I recommend this bus!
Not first time useing i like the price and the fact that most busses alow me to charge cellphones
  • Posted on: 2015-11-12
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Sarah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-11
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Richard
  • Star ratings:
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I recommend this bus!
Clean, professional drivers courteous.. Good wifi reception as well and outlet for chargers👍
  • Posted on: 2015-11-11
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Lorraine Logsdon
  • Star ratings:
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I recommend this bus!
Terrible. Bus was late, no assigned seating so there was a struggle to get on. Bus was muggy and the stagnant air never got better. Rest room was gross and there was no toilet paper. WiFi doesn't work. I was so miserable on this trip I had to take sleeping pills just to stand the trip home. Never again.
  • Posted on: 2015-11-10
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Billy Joe Uy
  • Star ratings:
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I recommend this bus!
The bus didn't leave on time and also was late at arrival for almost an hour! I booked it thinking that I would arrive at 7:15am in Cincinnati, but I arrived at 8:20am! There was really no traffic jam or whatsoever that caused the delay, I believe that the pick up times and stopovers are too long which subsequently caused the delay. I hope that they properly manage their actual travel times and that it should be coherent with their promised times.
  • Posted on: 2015-11-09
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: mahesh reddy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Michael
  • Star ratings:
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I recommend this bus!
I like.
  • Posted on: 2015-11-08
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: Simeon mcknightf
  • Star ratings:
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I recommend this bus!
The bathroom should be cleaned very dirty
  • Posted on: 2015-11-06
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: daniel
  • Star ratings:
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I recommend this bus!
overall great option. it says free wifi on bus but there is not.
  • Posted on: 2015-11-06
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Michael
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Panupan Savettap
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-03
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-02
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Boubacar
  • Star ratings:
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I recommend this bus!
i like best bus and new york
  • Posted on: 2015-11-02
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Elamaruthan Mano
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-02
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Joe
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-31
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: CISSE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-31
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Joe Shmoe
  • Star ratings:
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I recommend this bus!
Very pleased with the experience.
  • Posted on: 2015-10-31
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Sara
  • Star ratings:
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I recommend this bus!
Punctual on arrival.
  • Posted on: 2015-10-31
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Janice Thompson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-30
  • Depature: New York, NY
  • Arrival: Greenville, SC
  • Name: Karen Hudson Shi
  • Star ratings:
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I recommend this bus!
Awesome!
  • Posted on: 2015-10-30
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Craigtina
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-30
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Donnill Powell
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I recommend this bus!
I was told my bus broke down and I was then asked by another bus driver if I want to ride, I have to pay him $60. So I didnt make it to my destination
  • Posted on: 2015-10-30
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Karlina James
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-29
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Kris Wilson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-28
  • Depature: Jacksonville, FL
  • Arrival: New York, NY
  • Name: crystal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-28
  • Depature: Jacksonville, FL
  • Arrival: New York, NY
  • Name: crystal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-28
  • Depature: New York, NY
  • Arrival: Jacksonville, FL
  • Name: crystal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-28
  • Depature: New York, NY
  • Arrival: Nashville, TN
  • Name: RandyRaymond
  • Star ratings:
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I recommend this bus!
The drive that does the run to and from Kentucky to Nashville was very unhelpful and rude.The drivers are very safe and cautious. The bus should have a reading lights. First bad experience using this service.
  • Posted on: 2015-10-27
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Lauren
  • Star ratings:
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I recommend this bus!
Can't beat the price but bathroom was disgusting with no toilet paper or hand sanitizer.
  • Posted on: 2015-10-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shubham Sharma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-26
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Beth
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-26
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Titus
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Anudeep Buddha
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2015-10-26
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: casey
  • Star ratings:
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I recommend this bus!
Maybe put hand sanitizer dispenser near bathroom and/or near entrance of bus.
  • Posted on: 2015-10-26
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Christopher Cope
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shubham Sharma
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Shubham Sharma
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-25
  • Depature: New York, NY
  • Arrival: Bowling Green, KY
  • Name: Denise Gonce
  • Star ratings:
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I recommend this bus!
I was never called when my bus left earlier than presumed. I was a bit aggravated because I was told to catch up he next bus the following day. But thank God I they were able to get me on the bus to Tennessee. Hope you guys address this problem making sure the customer gets his ride since I saw I was not the only one with a missed call. Thank you for your services.
  • Posted on: 2015-10-25
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Kierra
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-24
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Adam
  • Star ratings:
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I recommend this bus!
The bus was clean and the outlets worked! Although we left about a half hour behind and took a while at each rest stop we still made good time into the city. Over all cant complain! Better than a lot of the others
  • Posted on: 2015-10-24
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Jack Tseng
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-24
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Jack Tseng
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-24
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
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I recommend this bus!
Almost 2 hours late, I missed a job interview because of this
  • Posted on: 2015-10-24
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Jameika
  • Star ratings:
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I recommend this bus!
The restroom was soiled. The restroom had a foul odor. The was no wifi or outlet plus like the webpage said. My battery on my phone was dead due to no where to plug it up, so when I got to my destination I wasn't able to call my ride.
  • Posted on: 2015-10-23
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-23
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Andrew Hughes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-22
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Jahari Rice
  • Star ratings:
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I recommend this bus!
On time, bus didn't have toilet paper and air freshener for the bathroom.
  • Posted on: 2015-10-22
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Badiyah Samuels
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-22
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Charlie
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-21
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Eric Rivera
  • Star ratings:
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I recommend this bus!
Good service just got very cold with the ac
  • Posted on: 2015-10-21
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: William Grimm
  • Star ratings:
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I recommend this bus!
Two of the three drivers spent time talking loudly on the phone, which not only disturbed those trying to sleep, but is also unsafe and probably illegal. It would be good to give drivers some training so they can clearly, slowly and accurately pronounce place names, rest stop announcements etc. There was no toilet paper when I used the facility.
  • Posted on: 2015-10-21
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Clyde Chappell
  • Star ratings:
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I recommend this bus!
Great service
  • Posted on: 2015-10-21
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Venkateswara rao
  • Star ratings:
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I recommend this bus!
Senior fares should be introduced
  • Posted on: 2015-10-21
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-21
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Luis tapia
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
This was punctual, but this was my second ticket I purchased that day, because the first bus was scheduled to pick up at 7:30 pm at the Glenwood location in Charlotte NC, and was at the station at 6.00 pm. I was not ready for that change. Somebody alerted me by text message just one hour before. Now, after to call hundreds of times, a representative told me that there is no refund of my money. I'm so disappointed. I don't think I will ride these buses ever.
  • Posted on: 2015-10-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Naomi Nemitz
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-18
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Mateningue Sidib
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-18
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: phyllis Logan
  • Star ratings:
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I recommend this bus!
Good basic accommodations, punctual, rest stop half way, all I needed. Temperature control. Left a bit to be desired, to hot , and then too cool.but not unbearable.
  • Posted on: 2015-10-18
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: elizabeth hatke
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-17
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Anna Contreras
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-16
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rohit Sasikumar
  • Star ratings:
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I recommend this bus!
The bus from new york to columbus on oct 11 broke down and had to wait for 2 hours for another bus.
  • Posted on: 2015-10-16
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Shelbi DeSalvo
  • Star ratings:
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I recommend this bus!
My trip went very smoothly and I was pleasantly surprised how prompt the schedule was. Thanks!
  • Posted on: 2015-10-16
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Mateningue Sidib
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-14
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Eunica Nash
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I like the bus. It got us their in the time it said. They should have a better handle on where the bus will load the people on, because they did not know.
  • Posted on: 2015-10-14
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Kevin
  • Star ratings:
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I recommend this bus!
Bus was delayed until 11:55, but it actually left at 11:35 - 20 minutes early. If I showed up at 11:45, would the bus have already left?
  • Posted on: 2015-10-14
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Denise
  • Star ratings:
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I recommend this bus!
The bus was very dirty and the bathroom was despicable to say the least. If those two areas are addressed I would rate everything well
  • Posted on: 2015-10-14
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: elizabeth hatke
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-13
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: LORRAINE BELLE
  • Star ratings:
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I recommend this bus!
I was very satisfied with the bus trip.
  • Posted on: 2015-10-13
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: robert freeman
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-13
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: robert freeman
  • Star ratings:
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I recommend this bus!
good bus and ride for the price
  • Posted on: 2015-10-12
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Aaron Chase
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Andrea Gutmann F
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: Nashville, TN
  • Arrival: New York, NY
  • Name: leroy
  • Star ratings:
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I recommend this bus!
Everything is good we just didn't have any smoke breaks really other then that the ride was good will reference family and friends.
  • Posted on: 2015-10-11
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Kevin James
  • Star ratings:
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I recommend this bus!
Great ride meet all posted timelines
  • Posted on: 2015-10-11
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Daniel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-11
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-11
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Surya
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Unfortunately bathroom is not clean, and really had tough time, as there is no break taken till 1 AM, while we started at 6:30 PM.
  • Posted on: 2015-10-11
  • Depature: New York, NY
  • Arrival: Memphis, TN
  • Name: Kimesha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-10
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Jennifer araneo
  • Star ratings:
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I recommend this bus!
No Chargers worked and my GoPro has been stolen during the trip! I am really angry!
  • Posted on: 2015-10-09
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Salim Katach
  • Star ratings:
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I recommend this bus!
Bus was 20min late. Seats did not recline
  • Posted on: 2015-10-09
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: RaeAnn
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-08
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Latoya Hall
  • Star ratings:
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I recommend this bus!
This was a smooth bus trip.
  • Posted on: 2015-10-07
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Hussain Hameed
  • Star ratings:
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I recommend this bus!
I traveled in GotoBus from New York to Georgia, I liked it very much because the drivers were friendly and attentive while driving. The only thing that i and other customers were not to happy with was the restroom as it doesn't had sanitizer and tissue paper for cleanliness after the restroom. Also for cleanliness purposes and in order for people continue traveling in Goto in future, I would recommend you install small water sinks in side restrooms in your buses. Best Regards - Hameed.
  • Posted on: 2015-10-06
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Taylor Edmiston
  • Star ratings:
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I recommend this bus!
some of the seats smelled bad, but other than that everything was great
  • Posted on: 2015-10-06
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Taylor Edmiston
  • Star ratings:
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I recommend this bus!
heat was not working the first half of the trip. restroom made the back third of the bus smell so bad that i moved up to another seat.
  • Posted on: 2015-10-06
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Michel
  • Star ratings:
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I recommend this bus!
The bus was suppose to be at the station at 10 pm and we leave at 12am, said we arrive to ny at 7 am, and is 8:00 am and we still here, very disappointed
  • Posted on: 2015-10-05
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Gladys Rodriguez
  • Star ratings:
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I recommend this bus!
The ride back to Orlando was great.
  • Posted on: 2015-10-05
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
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I recommend this bus!
I hate that they think it's ok to be late and waste our time. BE ON TIME!
  • Posted on: 2015-10-05
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Elizabeth
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-04
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Stenger Lucie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-04
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
No Wifi, and a bus switch that wasn't listed. And it was over 30-minute late. Not happy about that. Otherwise, it was ok.
  • Posted on: 2015-10-04
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Madhu Erapparedd
  • Star ratings:
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I recommend this bus!
WORST bus service I can ever see in USA. Not punctual they did make changes to the timing in the last minute. Worssst experience with this bus service. I would never travel again even if you give free tickets.
  • Posted on: 2015-10-04
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Rohit Sasikumar
  • Star ratings:
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I recommend this bus!
Bus was delayed by 2 hours.
  • Posted on: 2015-10-03
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Alicia Delillo
  • Star ratings:
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I recommend this bus!
Drivers were fine the staff at my departure was very rude.
  • Posted on: 2015-10-03
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: davonne hayes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-03
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Geoffrey duvall
  • Star ratings:
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I recommend this bus!
The initial bus was postponed an hour and a half, then the bus didn't leave until 40 minutes after the new departure time. No plugs for charging (the bus only had USB ports).
  • Posted on: 2015-10-03
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Kaylah Morgan
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-01
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Kaylah Morgan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus was fine. The arrival was a little late but overall I'm pleased.
  • Posted on: 2015-10-01
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Danny
  • Star ratings:
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I recommend this bus!
The bus ride was I little nosy. Every thing else was good
  • Posted on: 2015-09-30
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Srini
  • Star ratings:
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I recommend this bus!
It was a good experience. However, the bus could have come on time. Thanks!
  • Posted on: 2015-09-30
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Monai
  • Star ratings:
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I recommend this bus!
The bus can be more clean. And the driver was a bit rude!
  • Posted on: 2015-09-29
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: TruVuun Alston
  • Star ratings:
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I recommend this bus!
The bus was 2 hours late reaching our destination, causing me to be late for previously set engagements. The departure and arrival times are way off. Due to so many people and germs, all the seats should be disinfected at the end of each trip/route.
  • Posted on: 2015-09-29
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: TruVuun Alston
  • Star ratings:
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I recommend this bus!
There was no air conditioning during the 10 hour bus ride. The bus was almost 2 hours late reaching our destination, causing me to be late for an interview. The departure and arrival times are way off. Due to so many people and germs, all the seats should be disinfected at the end of each trip/route.
  • Posted on: 2015-09-29
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
Only complaints were that the air conditioning was not functioning, and that the bus arrival time continues to be inconsistent with when the bus normally arrives. Otherwise, the bus was timely, crew was good and wifi was functional (though I wish it streamed enough to play videos)
  • Posted on: 2015-09-29
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Amanda villanuev
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-29
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Jaya
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2015-09-29
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: Beatrķz bedoya
  • Star ratings:
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I recommend this bus!
Buen servicio lo recomendare a mis amigos
  • Posted on: 2015-09-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: AC
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-28
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Lori
  • Star ratings:
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I recommend this bus!
Me & Family use goto bus service all the time from NY to NC things are always good.
  • Posted on: 2015-09-28
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Henry Brecher
  • Star ratings:
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I recommend this bus!
PLEASE NOTE THAT I DID NOT MAKE THIS SEGMENT OF THE TRIP. See my survey for the return trip for my evaluation
  • Posted on: 2015-09-28
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Henry Brecher
  • Star ratings:
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I recommend this bus!
This is my first trip with this bus line and it is in every respect on an equal level with the other three who provide service between New York and Columbus all of which I have used repeatedly in the last two years or so. Trip was entirely routine and satisfactory.
  • Posted on: 2015-09-28
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Geronimo Afable
  • Star ratings:
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I recommend this bus!
It was ok for the price!
  • Posted on: 2015-09-27
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: anta diagne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-27
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Gias amin
  • Star ratings:
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I recommend this bus!
Better service than last time
  • Posted on: 2015-09-26
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Jalik Ray
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-09-26
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
Bus arrived early, which was very nice. It was nice to have working Wifi- be even better if it allowed us to watch videos, but it was still great!
  • Posted on: 2015-09-26
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Jaya
  • Star ratings:
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I recommend this bus!
Perfect ride.
  • Posted on: 2015-09-25
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Grace malone
  • Star ratings:
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I recommend this bus!
The bus broke down in Somerset PA for over 6hrs. It's started to smell. This was very upsetting
  • Posted on: 2015-09-25
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: mordechai karp
  • Star ratings:
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I recommend this bus!
I would not recommend if there were other options, the bus was very uncomfortable and bumpy, the seats could not be adjusted, and the driver was surly and couldn't speak any English.
  • Posted on: 2015-09-25
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Barbara
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-09-25
  • Depature: New York, NY
  • Arrival: Memphis, TN
  • Name: Victoria Juste
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-24
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Aquilina Sharp
  • Star ratings:
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I recommend this bus!
The man in your Columbus office help me with my tickets. I purchased the wrong day and he made a way for us to get on the bus that night. I would like to thank him very much .
  • Posted on: 2015-09-24
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Mark Sanders
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-24
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Vili Niemi
  • Star ratings:
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I recommend this bus!
Wifi didn't work on either of our trips
  • Posted on: 2015-09-23
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
The only complaints I have are about the false advertising for Y&H's arrival time and amenities. I have yet to ride on an Y&H bus that arrives at 7:00 am, its listed arrival time in GoToBus scheduling. Nor has a single Y&H bus had the advertised WiFi. This is unfortunate, because otherwise Y&H has offered a positive experience for my last few uses. It has arrived consistently around 8:15-8:20 am in NYC, which is earlier than other scheduled arrival and perfect for me. It has working power sources for phones. Its seats are relatively comfortable. Its crew are friendly and competent. I wish GoToBus would just advertise arrival at 8 to 8:30 with no wifi. I would still happily use Y&H due to its cheaper prices, discounts and reliable service. I just want honest advertising.
  • Posted on: 2015-09-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Olurotimi Banjok
  • Star ratings:
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I recommend this bus!
I wish the bus and restroom could be more cleaner compare to other buses in operations.
  • Posted on: 2015-09-22
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Melissa Sanders
  • Star ratings:
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I recommend this bus!
It was what I expected for 60.00
  • Posted on: 2015-09-21
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Becky
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-20
  • Depature: New York, NY
  • Arrival: Nashville, TN
  • Name: Johnathan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-09-20
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: Daniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-09-19
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Marvin taft
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-09-19
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-09-19
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Israel
  • Star ratings:
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I recommend this bus!
The Driver waited for everyone during rest stops. I arrived earlier than the expected time. I would recommend this service to a friend.
  • Posted on: 2015-09-18
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Aaron Chase
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-18
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-17
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Antoine Camper
  • Star ratings:
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I recommend this bus!
The site booked a ticket for the 12th when I asked for the 19th and I had to buy a second ticket I am very upset and I don't understand how this happened.
  • Posted on: 2015-09-17
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Vanessa pernell
  • Star ratings:
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I recommend this bus!
The bus was fine.
  • Posted on: 2015-09-16
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: ava trotman
  • Star ratings:
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I recommend this bus!
i was in fl they stop the bus from sunday to monday i lost 200.00 a day paid
  • Posted on: 2015-09-16
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Alexander Fleshe
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-09-15
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Achint
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-09-15
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Shaunbrown
  • Star ratings:
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I recommend this bus!
Pretty quick even with pick up and go will make my time always
  • Posted on: 2015-09-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Dana Smith
  • Star ratings:
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I recommend this bus!
The cleanliness of the return trip from New York to Columbus was much better, as was the punctuality. The bus departed and arrived on time. The staff was still nice and friendly. But once again, the bus was very difficult to sleep on, as I expected. Power outlets and Wifi were both advertised, but there was neither. USB ports were available for charging devices that were compatible with USB, but that didn't help me because I don't use a smartphone. I needed a standard power outlet to plug in my phone. On this trip it was necessary for me to turn off my cell phone to prevent it from completely dying after using it all day in New York. I did not turn it back on until close to arrival in Columbus. This meant that I had no means of contacting my family overnight from the bus.
  • Posted on: 2015-09-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Dana Smith
  • Star ratings:
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I recommend this bus!
There was liquid spilled all over toward the back. I was just hoping it wasn't urine from the bathroom. The bus was 17 minutes late for arriving at the departure location in Columbus, and 1 hour and 45 minutes late at arrival in New York. The staff was nice and friendly. The bus was very difficult to sleep on, as I expected. Power outlets and Wifi were both advertised, but there was neither. USB ports were available for charging devices that were compatible with USB, but that didn't help me because I don't use a smartphone. I needed a standard power outlet to plug in my phone.
  • Posted on: 2015-09-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Jordan Finke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-14
  • Depature: Nashville, TN
  • Arrival: New York, NY
  • Name: Momar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-09-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Seamus
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2015-09-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: RaeAnn Grimed
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-09-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Tameishia Peters
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus arrived early, plenty of space. Structured with assigned seats.
  • Posted on: 2015-09-13
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Dominique Grant
  • Star ratings:
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I recommend this bus!
The bus was extremely cold. Not a comfortable journey at all.
  • Posted on: 2015-09-13
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Lisa
  • Star ratings:
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I recommend this bus!
You need to clean the bathrooms and make sure that the doors close. You also said you had wifi. There was no wifi. Practice what you preach.
  • Posted on: 2015-09-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Panupan Savettap
  • Star ratings:
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  • Service & Staff:
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I recommend this bus!
Bus doesn't have wifi!!
  • Posted on: 2015-09-12
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Joellette
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I recommend this bus!
  • Posted on: 2015-09-12
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Charmaine Cohen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-11
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Mercedes Moore
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I recommend this bus!
The ride was fine I just assumed the arrival time was 5:00 am as the ticket stated therefore I made pickup arrangements with a friend and we didn't arrive until 2 plus hours later which was an inconvenience because I had to find another way to get to my destination and paid out of pocket fees that would have cost me a round trip ticket to and from the place I just left. I didn't expect to pay more money had I known I would have chosen a flight which would have equalled the same amount and less traveling time.
  • Posted on: 2015-09-10
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Rajasekar
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I recommend this bus!
Felt very comfortable while travel. Goto Mobile application is not getting update with the booked ticket. Please fix it.
  • Posted on: 2015-09-10
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: LaShawn Glave
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-10
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: helena
  • Star ratings:
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I recommend this bus!
The bus driver made my son get out his sit because the other people didn't want to sit in the back
  • Posted on: 2015-09-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Ameeneh Allen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-09
  • Depature: Lexington, KY
  • Arrival: New York, NY
  • Name: Curtis Jean Fran
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I recommend this bus!
  • Posted on: 2015-09-09
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Chenelle Forbes
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I recommend this bus!
Excellent service.
  • Posted on: 2015-09-08
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Vaibhav
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I recommend this bus!
It would be great if the bus stop for 5 mins before Holland Tunnel or entering NY. There are lot of passengers from Jersey City and they waste lot of rime and money to return back
  • Posted on: 2015-09-08
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Aaron Chase
  • Star ratings:
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I recommend this bus!
Y and H was scheduled to show up to New York City at 7:00. I specifically took this bus so that I could arrive on time for a meeting at 9:30 and have a time cushion in case of traffic or accidents. The bus did not arrive at its stop in NYC until 9:20, nearly two and a half hours late. As a consequence, I was late to this meeting. This worries me greatly, as I intend to use this service with the intent to arrive at my place of need by 9:30 nearly every Monday for the next four months. I am further worried because I have to arrive at 9:00, thirty minutes earlier, as of January and lasting for four months. I am extremely unhappy with the precedent this sets. Additionally, the bus is relatively uncomfortable and did not offer the WiFi services showed on the GoToBus description. I will try the service again out of necessity, but I really hope it improves significantly.
  • Posted on: 2015-09-08
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Philo cohen
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rosaria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jun Shen
  • Star ratings:
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I recommend this bus!
No WiFi available.
  • Posted on: 2015-09-08
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: jayantilal patel
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I recommend this bus!
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Nadine pierre
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I recommend this bus!
It was a great affordable ride with no delay. I will take it again.
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Jacksonville, FL
  • Name: Matthew St. Fleu
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I recommend this bus!
It was better than my first ride! I can't sleep like I would want with the seating, but the buses don't come with beds...lol
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Nashville, TN
  • Name: Momar
  • Star ratings:
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I recommend this bus!
I like the timing
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Robert E Lewis
  • Star ratings:
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I recommend this bus!
Safe and comfort ride I'll ride again at a discount price thank you for a safe trip😉😋🐘
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Jacksonville, FL
  • Name: William
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-07
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Monasia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-06
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Angelic mirabal
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I recommend this bus!
Don't like when adult disrespect kids that are riding ur bus and nothing is done about it
  • Posted on: 2015-09-06
  • Depature: Jacksonville, FL
  • Arrival: New York, NY
  • Name: Matthew St. Fleu
  • Star ratings:
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I recommend this bus!
The bus is a great inexpensive choice for those who don't want to fly, but the bus patrons are sometimes sketchy. Nonetheless, it arrived to New York before time, allowing more time in the city. I just wish the bus bathrooms were cleaner and had hand sanitizer.
  • Posted on: 2015-09-06
  • Depature: Nashville, TN
  • Arrival: New York, NY
  • Name: Momar
  • Star ratings:
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I recommend this bus!
I like the timing we left and arrived the same time they said 😃👍🏼
  • Posted on: 2015-09-05
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: shashikala ramai
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-05
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Chandardai Lille
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-05
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Ileana ramos
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-04
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Hope Hampton
  • Star ratings:
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I recommend this bus!
The air didn't work and the bathroom smelled really bad...no air and a stinky bathroom is very unpleasant for a long ride
  • Posted on: 2015-09-04
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: O
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-04
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Carmen Vasquez
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I recommend this bus!
Need wifi and the staff Moore communication in English. Im like travel here for economic and punctuality. Always use this companies. Thanks 😄😄😄😄😄
  • Posted on: 2015-09-04
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Abbey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-04
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: Leah Kirts
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-04
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Anthony
  • Star ratings:
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I recommend this bus!
No light in bathroom.
  • Posted on: 2015-09-03
  • Depature: New York, NY
  • Arrival: Gastonia, NC
  • Name: Debra Shabazz
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I recommend this bus!
Only concern I have is that we had an emergency could not live at that time and were not able to use the ticket at another time.
  • Posted on: 2015-09-03
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Mensah Sarpong
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-02
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Nyah Statom
  • Star ratings:
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I recommend this bus!
They gave us the wrong pick up time and location.The bus was filthy and bed bugs bit my son all over his legs and neck.My seat had holes in it..I lept itching the whole ride
  • Posted on: 2015-09-02
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Rajasekar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-02
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Jacqueline Wrigh
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-01
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Ronnie Moore
  • Star ratings:
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I recommend this bus!
buses always running late. Bus had mechanical problems. Shock all way there. A lot of rude peoples.
  • Posted on: 2015-09-01
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Asa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-31
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Ronald Mcclendon
  • Star ratings:
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I recommend this bus!
bus 717 was 85 degrees. toilet out of order. driver late, passengers standing in the rain. recharged another $40. because y'all don't give enough info, like the number of the bus if one has made a res. and one of the employees in the manhattan office was rude and disrespectful. and the other woman resolved the problem. 99.9% passengers were black, with that degree of support, y'all need to provide better service. for first timers, reduce the confusion, and make your toilets flush. stink up the whole bus.
  • Posted on: 2015-08-29
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Panupan Savettap
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-28
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Jasmine
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-27
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: dakarai
  • Star ratings:
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I recommend this bus!
more verbal, announcing the stops, how long do we have before the will depart again.
  • Posted on: 2015-08-27
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Alexandria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-27
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Thomas Wise
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-26
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Tom
  • Star ratings:
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I recommend this bus!
Bus was early at NYC. Everyone was loaded on and on road by ten past. I got to my final destination 30 mins before eta. Having recently experienced megabus which made frequent stops which caused great delay given the bus was 2 hours late to begin with. Thus this experience was a welcome positive one
  • Posted on: 2015-08-26
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Tracey Chulan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-26
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Diamond
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-25
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Zugheys
  • Star ratings:
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I recommend this bus!
The bus experience wasn't that bad. I mean, it is what it is. As far as bus cleanliness, I was a little disappointed. The restroom did not have hand sanitizers or liquid hand soap. I was really disgusted when people came out of the restroom. Also, my bus departure was for 7 and the bus to orlando didn't come till after 8. As far as punctuality is concern, obviously it wasn't thr best.
  • Posted on: 2015-08-25
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Cheryl
  • Star ratings:
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I recommend this bus!
The first driver sung very loud often through his route. The second driver kept hitting the brakes often and jerking the bus. He was rude to the passengers by waking us up constantly with his loud talking on his cellphone.
  • Posted on: 2015-08-24
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: Deborah
  • Star ratings:
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I recommend this bus!
Even though the bus arrived 45 minutes late, I arrived at my destination on time!
  • Posted on: 2015-08-24
  • Depature: Louisville, KY
  • Arrival: New York, NY
  • Name: malik anderson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-24
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Omar lopez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-23
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Kante
  • Star ratings:
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I recommend this bus!
7:30 departure time we didn't leave till 8:15 when we did depart everything was smooth.
  • Posted on: 2015-08-23
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Maria fernandez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-23
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: chevelle
  • Star ratings:
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I recommend this bus!
Y&H bus service was excellent would use them again!! would not recommend Bus2nyc terrible service. It would help also help if there were designated seats for people with handicaps in the front of the bus.
  • Posted on: 2015-08-22
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: Amar
  • Star ratings:
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I recommend this bus!
Great service great experience will try again way better then by air so cheap and less stress less headache try to avoid plane next time
  • Posted on: 2015-08-21
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Alexandria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-20
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: kay
  • Star ratings:
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I recommend this bus!
Good Work with bus driver.
  • Posted on: 2015-08-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Carey Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-18
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: paul
  • Star ratings:
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I recommend this bus!
I would wholeheartedly recommend this bus service to friends
  • Posted on: 2015-08-18
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: sahira merejildo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Aris Folley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Alea Alexis
  • Star ratings:
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I recommend this bus!
I liked the 20 dollar discount for a round trip. It's now affordable, and reasonable.you all should really considergetting a cleaning staff. It would make costomers happy to know the bus had been cleaned.
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Carey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-16
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Kenya Myers
  • Star ratings:
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I recommend this bus!
I was able to buy a last minute ticket for my mother and according to her it was good ride home and also the price was excellent. However you really have to pay attention to make sure you get on the right bus.
  • Posted on: 2015-08-16
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Toni
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-16
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: yang dong chen
  • Star ratings:
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I recommend this bus!
good
  • Posted on: 2015-08-15
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Nimish Pandiya
  • Star ratings:
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I recommend this bus!
Charging points did not work. Very brief stop this time.
  • Posted on: 2015-08-15
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Katrelle
  • Star ratings:
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I recommend this bus!
I appreciate the driver being pleasant and communicating respectfully to the us. In the past, the drivers was very rude and very unpleasant. Now I have experience a new turn around and for that I'm very grateful
  • Posted on: 2015-08-14
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Greg Laughlin
  • Star ratings:
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I recommend this bus!
The bus got me to my destination in a timely fashion.
  • Posted on: 2015-08-14
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Sumiran
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-14
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Nicole Klosterma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-13
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Saeed
  • Star ratings:
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I recommend this bus!
Too crowded and unconfortable
  • Posted on: 2015-08-12
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Neelam Modi
  • Star ratings:
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I recommend this bus!
There was no wifi as advertised. Also, no one checked my ticket until Columbus, if I was on the wrong bus I would have been SOL.
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Andrea Swanson
  • Star ratings:
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I recommend this bus!
The bus experience leaving New York and going to Columbus, Ohio was much better. We arrived at the bus station about 8:20pm. Thank goodness we had a station to wait in. It was raining that evening and it was good to wait inside. In Columbus, Ohio there was no station and we would have gotten wet. There was only one restroom working at the station. The men had to use the women's restroom also. The toilet must have flooded. There was water all over the floor and it looked like fences on the floor and toilet paper. There wasn't any soap in the restroom. The bus arrived about 9:40pm. We left right about 10:00pm promtly. There still wasn't any toilet paper on the bus. We arrived to Columbus, Ohio early about 730am. This experience was must better than waiting on the bus going to New York.
  • Posted on: 2015-08-11
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: baskar
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I recommend this bus!
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Taylor Le
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I recommend this bus!
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: MJ Kim
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I recommend this bus!
  • Posted on: 2015-08-08
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Narendra
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I recommend this bus!
  • Posted on: 2015-08-07
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Lameta Lugg
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I recommend this bus!
if there was maybe above i would tick it, but choosing between yes and no, it has to be no. The advertisement is false. We were promised wifi and the bus had none and we were lied to. At the beginning of the journey i asked the female worker and she said in a little while. As the bus traveled long w noted that we could not access any service as promised. I got up and went to the driver who said it was not working because it was broken. I was a long and boring ride for my two children who complained that they never want to ride that bus again. They have serious communication barrier. The need at least one person who comprehend english and can speak it fluently. that would make the service better. I will be travelling back and fro next week and i am thinking of using the service
  • Posted on: 2015-08-07
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Shahid Kamran
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I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Nimish
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I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Moussa camara
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I recommend this bus!
  • Posted on: 2015-08-03
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Ebony Campbell
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I recommend this bus!
I would recommend due to cost only. The driver was very late coming and going. The bus over was over booked going up and ppl who paid for tickets had no seats. The restroom was stinky, no toilet paper. And the drivers didn't speak any English, which made it very hard to communicate for breaks and destinations
  • Posted on: 2015-08-03
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Khadidiatou
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I recommend this bus!
That trip was the fucking bull shit I never made and my life.I hate your company, you makes missed up my interview.And you are the worst Liar
  • Posted on: 2015-08-02
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: Jessica
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I recommend this bus!
  • Posted on: 2015-08-01
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Chirag patel
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I recommend this bus!
  • Posted on: 2015-08-01
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Khalid laanaya
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I recommend this bus!
The only issue I had is when I bought the ticket I couldn't see it on my account, only from the email. Don't know if you still working on that. Other than that everything is great. You have the best and fantastic Bus driver. Thank you
  • Posted on: 2015-07-31
  • Depature: New York, NY
  • Arrival: Louisville, KY
  • Name: Mary Nebelsick
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I recommend this bus!
I would take the Goto bus again. It was convenient. The bus came on time and we left the terminal on time. It was comfortable to sleep in. The price for a ticket was very affordable. But, the bus's bathroom was not clean and smelled whenever the door was open. We were 3 1/2hours late arriving in Louisville since the bus engine stopped functioning and we had to stop on the highway. Thankfully, the staff fixed it and we drove on.
  • Posted on: 2015-07-28
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Donna Nguyen
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I recommend this bus!
  • Posted on: 2015-07-26
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: M. Hurt
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I recommend this bus!
Driver was going way too fast most of the time. Especially for a bus full of people. Through the mountains and rain, just way too fast. It seemed pretty dangerous.
  • Posted on: 2015-07-26
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Carina Lopez
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I recommend this bus!
The bus going from FL to NY was a better trip. The A.C. was on for the entire trip. Going back was a way better experience. However the only negative this time was the bathroom smell again, it just wasn't as bad as the first ride.
  • Posted on: 2015-07-26
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Carina Lopez
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I recommend this bus!
The bus heading to Orlando, FL didn't have the wifi that was advertised. The A.C. broke down once we hit the Carolinas and the bathroom smell was horrible.
  • Posted on: 2015-07-26
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: Lisa
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I recommend this bus!
  • Posted on: 2015-07-18
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Vijay sagi
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I recommend this bus!
I sat in the last row near to the washroom, the maintainence is worst i sat whole night covering my nose with hand kee disgusting
  • Posted on: 2015-07-16
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Gareth
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I recommend this bus!
  • Posted on: 2015-07-16
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Julia Bellinger
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I recommend this bus!
Even though the bus was running late it was still an enjoyable trip. He still made sure we had our rest stop. Even when some took there time coming back he patiently waited for them.
  • Posted on: 2015-07-14
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Ella
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I recommend this bus!
  • Posted on: 2015-07-14
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Gareth
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I recommend this bus!
  • Posted on: 2015-07-13
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Hina Huynh
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I recommend this bus!
  • Posted on: 2015-07-12
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: pablo
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I recommend this bus!
  • Posted on: 2015-07-12
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: sumiran
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I recommend this bus!
Still looking for better bus.
  • Posted on: 2015-07-12
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: sumiran
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I recommend this bus!
It s my first time. I am still shurfing for the bus
  • Posted on: 2015-07-10
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Jason Tatum
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I recommend this bus!
Air freshener in bathroom
  • Posted on: 2015-07-07
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Yana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-07
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: kent Browning
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I recommend this bus!
No wireless.
  • Posted on: 2015-07-07
  • Depature: Vandalia, OH
  • Arrival: New York, NY
  • Name: kent browning
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I recommend this bus!
The Wireless did not work. Long ride. wish it worked. Everything else was good. Arrived early. Great....
  • Posted on: 2015-07-07
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Lori Dorn
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I recommend this bus!
There was a problem on the return trip where they didn't want to let me on the bus,saying there weren't enough seats, even though I had bought my ticket well in advance. Eventually let me on, but not without much yelling. Was very stressful, and language barrier did not help. Would only recommend due to price and punctuality.
  • Posted on: 2015-07-05
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Jabari hall
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I recommend this bus!
  • Posted on: 2015-07-04
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: chad
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-30
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: Luzkayelynn sker
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I recommend this bus!
First time and I had no problems. I already referred ppl to take the bus. Will travel again
  • Posted on: 2015-06-30
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Uma Phadnis
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I recommend this bus!
  • Posted on: 2015-06-26
  • Depature: New York, NY
  • Arrival: Jacksonville, FL
  • Name: Sharon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-23
  • Depature: New York, NY
  • Arrival: Vandalia, OH
  • Name: Jessica
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-21
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Walcott Decastro
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I recommend this bus!
  • Posted on: 2015-06-20
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Tameishia Peters
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I recommend this bus!
The bus arrived about 12 minutes late. The bus driver was super nice. The bus reeked of piss from the restroom my entire trip. That was difficult to stomach but overall I made it to New Yerkba whole one hour early. Everything balances out.
  • Posted on: 2015-06-19
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Nathan Szabados
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I recommend this bus!
Very quick, professional, and great service.
  • Posted on: 2015-06-18
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: fred
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I recommend this bus!
i would recommend this bus going east to west, BUT ONLY IN AN EMERGENCY!! otherwise overpriced when compared to megabus and all of their comforts and amenities, cleanliness, space..etc
  • Posted on: 2015-06-18
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: John Carter
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-14
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Nimish
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-14
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Nimish
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-09
  • Depature: New York, NY
  • Arrival: Orlando, FL
  • Name: adonys abreu
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I recommend this bus!
i would , but i like start line better
  • Posted on: 2015-06-02
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: Lindsey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-02
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Roger
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-01
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: billy bell
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I recommend this bus!
I had an emergency and called to see if i can reschedule and they didn't let me so i lost my ticket in the amount of $50 that isn't fair cause I called with enough time I always use this bus at least twice or three times but after this time I think I'm not using this company no more
  • Posted on: 2015-05-31
  • Depature: New York, NY
  • Arrival: Cincinnati, OH
  • Name: Muhammad Shakoor
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I recommend this bus!
The Bathroom Stink was very strong and the flush wasn't BLUE but recycle BROWN!
  • Posted on: 2015-05-30
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Comfort Adegoke-
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I recommend this bus!
The seats are too close, i barely have enough space for me to get in my seat because the front seat is in reclination position.the space between front and back seats are too tight. There are no outlets to charge phones.
  • Posted on: 2015-05-28
  • Depature: Dayton, OH
  • Arrival: New York, NY
  • Name: Gina
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-28
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Gina
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-27
  • Depature: New York, NY
  • Arrival: Dayton, OH
  • Name: Johnathan
  • Star ratings:
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I recommend this bus!
Return bus trip was a lot better, bathroom available on bus. It was still a bit confusing to know which bus is going where from NY. Will use again and see.
  • Posted on: 2015-05-27
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Shirley Leung
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-26
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: jacqueline john
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I recommend this bus!
enjoy my ride. first bus ride
  • Posted on: 2015-05-25
  • Depature: Columbus, OH
  • Arrival: New York, NY
  • Name: Tim Davis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Tim Davis
  • Star ratings:
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I recommend this bus!
Drove very fast at times, but they got the job done. Would use them again.
  • Posted on: 2015-05-25
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: Andy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-22
  • Depature: New York, NY
  • Arrival: Columbus, OH
  • Name: shirley leung
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-22
  • Depature: Cincinnati, OH
  • Arrival: New York, NY
  • Name: Amin Makani
  • Star ratings:
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I recommend this bus!
Should have made stops are rest areas.
    Y&H Bus review summary
  • Total Number of Reviews368
  • Overall Raiting3.0
  • Bus Cleanliness3.0
  • Punctuality3.0
  • Bus Service & Staff3.1
  • Bus Comfort2.8
  • Recommend Yes56.3%
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