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There are Four Ways to Get Help (24/7 Service Support)

1). Find answers in FAQs
2). Online customer service
3). Ask a Question
4). Call us: +1-888-428-7255

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Have you checked our FAQs? We encourage you to search there before submitting your question.

For questions about bus routes, policies, and other pre-booking inquiries.

To make changes to your itinerary, go to Reschedule My Bus Ticket for instructions.

Have your tried re-sending your e-ticket from our web site? Go to Re-Send E-Ticket for instructions.

Before submitting this request, please be sure you have reviewed our cancellation policy.

If you have questions about rewards points or affiliate commissions, be sure to check out our FAQs.

For the fastest response, please complete the Group Services form online.

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This form is to report general feedback about what you liked or what can be improved with our service. Please note that these messages are monitored but you may not receive a response. For all other specific customer support requests (refunds, confirmations, general information, etc.) please use "Ask a Question" to ensure that you will receive a timely reply.

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This form is to report a software problem on our web site (broken link, etc.) Please note that these messages are monitored but you may not receive a response. For all other specific customer support requests (refunds, confirmations, general information, etc.) please use "Ask a Question" to ensure that you will receive a timely reply.

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