Trip Info
What should I do if I miss my bus?

If you miss your bus, you will need to purchase a new ticket for the same route. The expired ticket is invalid and could not be refunded.Bus carriers will only accept a ticket for the date and time stated on it. After the travel date and time, the ticket will be invalid and it cannot be rescheduled or used at a later time. All tickets are non-refundable. We will not be able to reschedule or refund expired ticket. 

Do you offer parking lot? Unfortunately, we do not offer parking for most of the departure locations unless it is specified on the page. We recommend you research and verify public parking locations near your destination.
How can I know where is the bus now? Normally if the bus is delayed, bus operator will update the status online. You can first go to “Bus Tracking System” to check the bus status. Then you will see how much time the bus will be delayed.If it is still on schedule, please contact customer service representatives if you are already at bus station without seeing the bus.