Greyhound Rating & Reviews

425 Reviews

Find and read all the latest Greyhound reviews from fellow bus travelers. These verified Greyhound reviews have been submitted from real customers who booked their Greyhound tickets on GotoBus.com. The customer reviews evaluate Greyhound service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2018-04-22
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: naling GAO
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I recommend this bus!
Good
  • Posted on: 2018-04-22
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: rupal ghatalia
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I recommend this bus!
  • Posted on: 2018-04-22
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: omar vargas
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I recommend this bus!
The customer service representatives on port authority bus terminal on NYC is the worst. First time traveling through your line. Experience was bad. I get in line to try get boarding pass to be printed. I give the gentleman my information, he point to a kiosk to have the same information I just gave him for me to do it my self mind you I have 10 minutes left to board the bus I go to do as he ask I get my information in and guess what the printer is having an issue I am trying to call the floor representative attention for help and she is ignoring me, a gentleman is walking I ask him to help me and he helps me. Gets paper for the printer and opens printer to put paper in, he sees printer have paper and tells me printer have paper and why i did not see the issue. I said if I open the printer in issue would have bigger I would have been the one to blame I don't work here you all do, I am not supposed to touch this. Great guy he help me. Now is 16:05 i miss my bus. He ask me to see a gentleman in the counter to help me with the situation. I go to the counter and ask the guy to help me he puts a gate number in my paper and i told him what just happened. He ask me to go to a lady and I hand over the paper. She said what is this explain her that is a ticket of a bus that i just miss she said is 38 dollars more to change for the ticket. Two morals to this story when buying online print your ticket don't depend on no one do it your self. Now I now as to why automotive machines are taking over customer services job is sad and as to why they need a few personal to run it.
  • Posted on: 2018-04-22
  • Depature: New York, NY
  • Arrival: Atlantic City, NJ
  • Name: Annabelle
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I recommend this bus!
The whole bus smelt of urine
  • Posted on: 2018-04-18
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: naling gao
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I recommend this bus!
Good
  • Posted on: 2018-04-17
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Paul Sadowski
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I recommend this bus!
  • Posted on: 2018-04-17
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Emir
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I recommend this bus!
  • Posted on: 2018-04-16
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Jenni
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I recommend this bus!
The second bus taking me back was delayed, BUT they got us to arrive on time regardless of being delayed an extra hour. Five stars for that. The bus can be a little cleaner, and also there weren't plugs at all in the entire row and some seats around me. Docking stars on amenities for that because it should have it for all seats! Neighbors didn't want to trade seats either so I was stuck with my phone dangerously falling to a low % and almost couldn't get an uber back home afterwards.
  • Posted on: 2018-04-11
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Lamtoro kane
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I recommend this bus!
The bus ride was safe and small but the driver was 11 minutes late getting to the Philadelphia bus station and because he was late he got To Porter Authority late in New York City11 minutes late causing me to be late for work
  • Posted on: 2018-04-07
  • Depature: Miami, FL
  • Arrival: Melbourne, FL
  • Name: Ken
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I recommend this bus!
A Greyhound e-Ticket is displayed on mobile device. A Gotobus e-Ticket for Greyhound is actually a Greyhound Print-at-home ticket and is not valid if not printed. Very deceptive use of 'e-Ticket' here
  • Posted on: 2018-04-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shaquella
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I recommend this bus!
  • Posted on: 2018-04-01
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: dhrumin shah
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I recommend this bus!
  • Posted on: 2018-03-30
  • Depature: Atlanta, GA
  • Arrival: Orlando, FL
  • Name: Jahi
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I recommend this bus!
  • Posted on: 2018-03-30
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Matthew
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I recommend this bus!
  • Posted on: 2018-03-28
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: JULIA MCPETERS
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I recommend this bus!
Bus was 2 hrs late
  • Posted on: 2018-03-28
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: JULIA MCPETERS
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I recommend this bus!
As it should be.
  • Posted on: 2018-03-28
  • Depature: Cincinnati, OH
  • Arrival: Chicago, IL
  • Name: Cyntrale
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I recommend this bus!
  • Posted on: 2018-03-28
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Naling gao
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I recommend this bus!
Clean, good
  • Posted on: 2018-03-27
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Julia mcpeters
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I recommend this bus!
Bus experience itself was as it should be, however, Customer Service call center and Greyhound's policies are ridiculous- costs $12 to redeam a $20 voucher- dishonest business practices!
  • Posted on: 2018-03-23
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Ankush
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I recommend this bus!
  • Posted on: 2018-03-23
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: Ankush
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I recommend this bus!
  • Posted on: 2018-03-22
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Jorge
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I recommend this bus!
  • Posted on: 2018-03-21
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Nichole McGirt
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I recommend this bus!
Staff is Amazing! Bathroom smell was nauseating, window glass filthy. Ride/ travel was Awesome. Thank you for my first trip, will Definitely ride again🌞
  • Posted on: 2018-03-19
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Ankush
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I recommend this bus!
Amazing driver!
  • Posted on: 2018-03-19
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Dhrumin Shah
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I recommend this bus!
  • Posted on: 2018-03-19
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Sweta
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I recommend this bus!
WiFi not optimal
  • Posted on: 2018-03-17
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Jacob britton
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I recommend this bus!
  • Posted on: 2018-03-17
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Keith
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I recommend this bus!
Great ride
  • Posted on: 2018-03-12
  • Depature: Atlantic City, NJ
  • Arrival: New York, NY
  • Name: Melissa
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I recommend this bus!
The bus trip going from New York City to Atlantic City was incredible. The bus was clean and on time and the driver was professional. The best part of the ride was the speech the driver gave as we departed insisting that all passengers be considerate to others, use their headphones and keep the noise down. Unfortunately, the bus ride coming back from Atlantic City to NYC was terrible. We booked the 1:30 PM ET ride from AC to NYC days in advance, however we did not leave until almost 3 PM ET. The lady at the bus station told us we would not get on the bus that we had booked and that we would not be leaving until 3:10. This experience was terrible. The bus SHOULD NOT still offer tickets once it is at capacity. This is unacceptable and caused for hundreds of people to mis their pre-booked bus times and created lines at every hotel and the bus station. Unacceptatble.
  • Posted on: 2018-03-07
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Robert
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I recommend this bus!
  • Posted on: 2018-03-07
  • Depature: Phoenix, AZ
  • Arrival: Las Vegas, NV
  • Name: aja james
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I recommend this bus!
  • Posted on: 2018-03-06
  • Depature: East Lansing, MI
  • Arrival: Grand Rapids, MI
  • Name: Xzayvier Clevela
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I recommend this bus!
  • Posted on: 2018-03-05
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Brian Cahill
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I recommend this bus!
The return trip was delayed so much we had to take another bus service home at our expense. There was no information on the original bus other than it "was delayed". I expect reimbursement for the replacement transportation back to Philadelphia with Peter Pan $34 for two tickets. Feb. 26, 2018 PETER PAN BUS WEBSITE 04137812900 MA Collapse Details Additional Details Transaction Type: Purchases Posted Date: Feb. 26, 2018 Category: Other Travel - BUS LINES Reference Number: 8V708X06 Merchant Country: United States Dispute ChargePrint $ 34.00 Thank you.
  • Posted on: 2018-03-04
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Inita jones
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I recommend this bus!
I was upset because I was not actually on a Greyhound bus but rather a contracted company of Greyhound. The bus was old and had no amenities. There was not outlets to charge my phone.
  • Posted on: 2018-03-02
  • Depature: New York, NY
  • Arrival: Montreal, QC
  • Name: Frederic
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I recommend this bus!
  • Posted on: 2018-03-01
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Claudia Amigo
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I recommend this bus!
  • Posted on: 2018-03-01
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Marc Duarte
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I recommend this bus!
  • Posted on: 2018-02-28
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Marilin
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I recommend this bus!
I had an incident with the driver, I did not let me get on the bus because I did not have the printed ticket, I went to customer service to print it. After 10 minutes, when I got back, the driver had just closed the door and did not want to let me go up, seeing everything I did to print my ticket and arrive on time to get on the bus. The bus left at 6:00 pm and when the doors closed it was not the time yet. In fact, I arrived at the station 1 hour before the departure, I had not even arrived late. There was also another girl who had the same problem as me but to her if I let her go up, I do not understand why she did not let me go up. So I lost my trip and I had to buy another ticket because I had to be in Boston urgently. it seems a lack of respect because he just closed the door and did not let me even explain. And also the only solution they gave me was that I had to pay for another ticket, when it was not even my fault but that of the driver. My trip was from New York to Boston, on February 27, 2018 How unfortunate that you treat a tourist person in that way
  • Posted on: 2018-02-26
  • Depature: Miami, FL
  • Arrival: Naples, FL
  • Name: gloria white
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I recommend this bus!
only problem, and a big one: the drop off in naples was not where the ticket stated. this caused me a $30 taxi ride.
  • Posted on: 2018-02-26
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Polina
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I recommend this bus!
very good bus service
  • Posted on: 2018-02-26
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Katharina
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I recommend this bus!
  • Posted on: 2018-02-25
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Vitaliy
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I recommend this bus!
  • Posted on: 2018-02-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: hazel Cruz
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I recommend this bus!
Drv was friendly we arrived at our destination earlier than expected
  • Posted on: 2018-02-24
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Katharina
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I recommend this bus!
  • Posted on: 2018-02-23
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Kevin
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I recommend this bus!
I have been driving back and forth to NYC from Philly on a weekly basis for the last year. I have discovered riding the bus is a relaxing, convenient, cost efficient break.
  • Posted on: 2018-02-23
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Galileo Derival
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I recommend this bus!
  • Posted on: 2018-02-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natasha
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I recommend this bus!
  • Posted on: 2018-02-21
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Michael
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I recommend this bus!
  • Posted on: 2018-02-21
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Giulia Guida
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I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Michael
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I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Erik salazar
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I recommend this bus!
Bus was a hour late to depart
  • Posted on: 2018-02-19
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Yessica
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I recommend this bus!
  • Posted on: 2018-02-19
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Yessica
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I recommend this bus!
  • Posted on: 2018-02-19
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Eyana
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I recommend this bus!
  • Posted on: 2018-02-19
  • Depature: Tallahassee, FL
  • Arrival: Tampa, FL
  • Name: kendra chukes
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I recommend this bus!
  • Posted on: 2018-02-19
  • Depature: New York, NY
  • Arrival: Atlantic City, NJ
  • Name: John
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I recommend this bus!
  • Posted on: 2018-02-14
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Katrina Grover
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I recommend this bus!
  • Posted on: 2018-02-13
  • Depature: Baltimore, MD
  • Arrival: Washington, DC
  • Name: Suzanne
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I recommend this bus!
I never traveled. I tried to cancel my trip before it took my money. I was not able to do so so. It was a nonrefundable ticket so I tried to get it changed to another day but wasn't successful so I lost my money. I'm traveling this Friday from New York to Washington DC. Can I get to use that money to help make my trip? What can greyhound do for me?
  • Posted on: 2018-02-09
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Madelyn
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I recommend this bus!
  • Posted on: 2018-02-09
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Vatrina Faudree
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I recommend this bus!
It's a great price, as long as you don't have any complications of any kind. For example, needing to reschedule for a later bus. I ended up having to buy a whole other new ticket, which cost me another $20 to print out because I was pressed for time. So, yeah, clean bus, on time if not early, clerk/csr employees need some improvement in working their customer service skills for absolute certain.
  • Posted on: 2018-02-08
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Aiping Wang
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I recommend this bus!
Clean, on time, fair price
  • Posted on: 2018-02-07
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Galileo Derival
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I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Aiping Wang
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I recommend this bus!
Driver told everyone to keep voice low to yourself, there was still a lady talking loud all the way. The driver didn’t stop her, that made me upset.
  • Posted on: 2018-02-07
  • Depature: Orlando, FL
  • Arrival: New York, NY
  • Name: lauren
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I recommend this bus!
Very clean. But bus station worker is very nasty
  • Posted on: 2018-02-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalia
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I recommend this bus!
  • Posted on: 2018-02-06
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Ssmv alfassy
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I recommend this bus!
Missing USB ports chargers
  • Posted on: 2018-02-06
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Miad Chowdhury
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I recommend this bus!
It was very comfortable, quick, and clean too
  • Posted on: 2018-02-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: DARIOS Kamgaing
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I recommend this bus!
  • Posted on: 2018-02-05
  • Depature: Philadelphia, PA
  • Arrival: Baltimore, MD
  • Name: Cristina DiMarco
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I recommend this bus!
  • Posted on: 2018-02-05
  • Depature: Philadelphia, PA
  • Arrival: Baltimore, MD
  • Name: Cristina DiMarco
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I recommend this bus!
  • Posted on: 2018-02-05
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: John Samson
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I recommend this bus!
  • Posted on: 2018-02-04
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Alex
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I recommend this bus!
  • Posted on: 2018-02-04
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Kevin Greenej
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I recommend this bus!
The staff were nice , and the bus rides had quiet people in them . But, the bus from new York to Albany was so uncomfortable. It shook the entire trip vibrating my entire body . It must have been an unbalanced set of wheels it almost felt like. Not a recommendation to ride.
  • Posted on: 2018-02-02
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Jodi-Ann
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I recommend this bus!
  • Posted on: 2018-02-01
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Robert
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I recommend this bus!
Greyhound is not that bad but they need to clean the bus better. The bus has a bad smell
  • Posted on: 2018-01-31
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Alana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zakir
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I recommend this bus!
  • Posted on: 2018-01-29
  • Depature: New York, NY
  • Arrival: Montreal, QC
  • Name: Agnes
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I recommend this bus!
  • Posted on: 2018-01-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalia
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I recommend this bus!
  • Posted on: 2018-01-27
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Vincente J. Brun
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I recommend this bus!
The ONLY thing was that two people were talking very loud on their cellphones. I suggest that maybe the driver can enforce the two people to keep their conversations low. Otherwise, it was a great ride and I hope to use GotoBus.com again!
  • Posted on: 2018-01-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan
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I recommend this bus!
  • Posted on: 2018-01-24
  • Depature: Washington, DC
  • Arrival: Virginia Beach, VA
  • Name: Nick Roy
  • Star ratings:
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I recommend this bus!
I wouldn't recommend it to someone else, but I might give it another chance in the future. This was my first trip on a greyhound bus and on the way there they lost my bag, then on the way home my bus that I had to get up at 4 am to get to was 2 hours late, which lead me to missing my transfer and gave me a 3 hour layover. Then on top of that the bus wasn't going to my final destination. Linda from the Richmond office was kind enough to give me a voucher to make up for it, but since I never take the bus it really makes no difference to me. Just a bad experience. I'm sure this was more a special case, but it still doesn't lead me to recommending greyhound to others, much less use them again myself.
  • Posted on: 2018-01-24
  • Depature: Sarasota, FL
  • Arrival: Fort Pierce, FL
  • Name: Sherri Hemmert
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I recommend this bus!
Ordered ticket online. Was not aware of senior discount or additional charge for 2nd bag. Had same luggage the last time without added cost. Staff was helpful and courteous . May consider renting a car next time. Would not be much more in cost and save a lot of time.
  • Posted on: 2018-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marit
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-22
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Bruce Martin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-22
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Bruce Martin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-22
  • Depature: New York, NY
  • Arrival: Allentown, PA
  • Name: Elijah Clarke
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I recommend this bus!
Get service!
  • Posted on: 2018-01-21
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Wai Lun seid
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I recommend this bus!
When booking the ticket didn’t know I had to print it out for greyhound?
  • Posted on: 2018-01-20
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Daria
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I recommend this bus!
  • Posted on: 2018-01-19
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-19
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Barbara Gross
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I recommend this bus!
  • Posted on: 2018-01-19
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Trudy
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I recommend this bus!
Our driver was wonderful she made the experience great!
  • Posted on: 2018-01-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Martha frias
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I recommend this bus!
The bus was supposed to leave at 6pm and we leave at 7:28pm. Very delay. Also the lady (she has the hair blonde and dark skin) that was in the cabinet next to the door #64 for customer service, I went twice to her to ask something and she has attitude and don't want to help. That lady need to be more profesional and was using her cellphone all the time. The price was good. Cheap!
  • Posted on: 2018-01-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sergey
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I recommend this bus!
Departure was 20 min delayed. During the trip i was seating behind the driver charging my laptop. The socket Does nt hold properly the plug, what can i do, it fall down making some noise. The driver stoped the bus and told me: you striked me, move your seat. I had to go to the back because I did nt want the other passangers to wait.
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Praveen
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I recommend this bus!
great bus
  • Posted on: 2018-01-16
  • Depature: Boston, MA
  • Arrival: New Haven, CT
  • Name: SHOULIANG
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I recommend this bus!
The grehound is smoothly and stable, If you want to have a tour or visit a friend, it's a goog choice to take a greyhound to enjoy your trip.
  • Posted on: 2018-01-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashleyrose
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I recommend this bus!
I do not believe your prices reflect the level of service you provide. My bus was an hour late - TO BOARD. Customers and the driver did not get any further information as to the delay or even an a courtesy apology. The WiFi that was supposed to be included wasn’t working either. I know some situations are out of our control but it would be nice for a discount or extra points as a courtesy for arriving an 1 1/2 late to my destination. Also patrons need to be given an exact time to return so a timely pull of from safety stops are orchestrated.
  • Posted on: 2018-01-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Isabelle
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Trung & Henry Ti
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I recommend this bus!
Everything was fine until the we arrived 2 miles into Washington, D.C. when the driver realized he had completely skipped the New Carrolton stop. So instead of dropping us off in DC first, he turned around, dropped off the New Carrolton passengers, and then took us into Union Station. Not a great first impression Greyhound.
  • Posted on: 2018-01-06
  • Depature: Los Angeles, CA
  • Arrival: San Diego, CA
  • Name: David Rodriguez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Iris rodas
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I recommend this bus!
Great service overall. Bus driver was courteous and helpful
  • Posted on: 2018-01-04
  • Depature: Philadelphia, PA
  • Arrival: Baltimore, MD
  • Name: Nataliya Azimova
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I recommend this bus!
The bus was 30 minutes later than scheduled.We arrived to the Baltimore station at 2:05 instead of 1:25.There was a broken handle on my seat .We did not receive any help for unload our luggage
  • Posted on: 2018-01-04
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Karmen Lau
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-04
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Karmen Lau
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-02
  • Depature: West Palm Beach, FL
  • Arrival: Orlando, FL
  • Name: gabriel tapia
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I recommend this bus!
Good experience and on time.
  • Posted on: 2018-01-02
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Vitaliy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2018-01-01
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: SOPHIA
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Sophia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Shpetim
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I recommend this bus!
People from greyhound at the train station before going in the bus were rude! I’m traveling in the USA my English it’s fare away to be good and I may ask to repeat cause I won’t understand. And some wouldn’t understand that. Unkind people !
  • Posted on: 2017-12-30
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: JunYoung Jeon
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I recommend this bus!
It was terrible service ever last time bus delayed with out notifying Today bus driver just leave us even we show him a email bus ticket And staff they are so rude they speak f word infront of customer And they are ignoring customer
  • Posted on: 2017-12-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: abby
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-28
  • Depature: Montreal, QC
  • Arrival: New York, NY
  • Name: Paul Abdel Massi
  • Star ratings:
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I recommend this bus!
Great way to reach easily your destinations without stressed ,relaxing bus !! I love to travel with GotoBus with easy aplication reserve your ticket whenever you want any time you can manage, print and go !! Have a great trip
  • Posted on: 2017-12-27
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Vitaliy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-26
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Tereza
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-25
  • Depature: Chicago, IL
  • Arrival: New York, NY
  • Name: Katwana Dorival
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-24
  • Depature: New York, NY
  • Arrival: Atlantic City, NJ
  • Name: samuel
  • Star ratings:
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I recommend this bus!
Bus ride and driver excellent.. GO TO BUS SERVICE ONLINE SUCKS. I PAID FOR ROUND TRIP TICKETS AND WAS UNABLE TO PRINT THEM, PLEASE SEND THR RETURN TICKET, SO THAT WE CAN GET HOME
  • Posted on: 2017-12-24
  • Depature: New York, NY
  • Arrival: Miami, FL
  • Name: Maria Flores Rod
  • Star ratings:
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I recommend this bus!
Very bad communication also very bad on timing, staff are not helpful on the station next time I will rent a car or take the plane
  • Posted on: 2017-12-24
  • Depature: New York, NY
  • Arrival: Miami, FL
  • Name: Maria Flores Rod
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-19
  • Depature: Austin, TX
  • Arrival: Houston, TX
  • Name: Dexter Hall
  • Star ratings:
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I recommend this bus!
My bus was scheduled to leave Houston at 8:30am but did not leave until 10:45am. 2 hours and 15 minutes late!!!
  • Posted on: 2017-12-19
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Hank
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-18
  • Depature: Atlantic City, NJ
  • Arrival: New York, NY
  • Name: Zhensila
  • Star ratings:
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I recommend this bus!
I was supposed to get the bus on my way back from Atlantic City at 6pm. There was on bus. We was waiting and nobody came to us and let us know that the ride it was cancelled. The next bus it was at 7:15. We were told that we had a better chance of getting a bus from the casinos. So we went at bally’s Casinos. When we got there we been told that there it was a bus at 6:55pm. At 6:55 pm the trip to nyc it was cancelled because they had no drivers . We went back again to the bus terminal. We asked when it was the next bus for nyc . We been told at 9:30pm. Can you imagine we been going back and forth from the bus station to the casinos just to find a bus to nyc. When we already had tickets for 6:00 pm bus. At this point we wasn’t sure if we have a sicure ride to nyc . Seeing also how many people were waiting to go to nyc we wasn’t going to get a seat even though we was going to wait. We thought the best way is to get a refund on our tickets and find another way of transportation. Even that one it wasn’t possible because the supervisor was starting work at 11:00pm. So no refund no bus to go back and we took another bus from another casino that was taking us to Chinatown . So I would not recommend this line to nobody. I am askinfor a refund in my tickets since I never took my 6:00 pm bus or another bus of this line.
  • Posted on: 2017-12-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Leaster Williams
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shahana
  • Star ratings:
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I recommend this bus!
Too many stops. My bus went from DC, Silver Spring, Baltimore, Wilmington, before finally heading to NYC
  • Posted on: 2017-12-13
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: SUSANII85
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-07
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Javier Vargas
  • Star ratings:
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I recommend this bus!
Good I like it your service
  • Posted on: 2017-12-06
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Ronald
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-06
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Ronald
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-03
  • Depature: Washington, DC
  • Arrival: Virginia Beach, VA
  • Name: K Shinoda
  • Star ratings:
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I recommend this bus!
Thanks.
  • Posted on: 2017-11-25
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Karmen Lau
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-25
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Karmen Lau
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Paulette Schneid
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-22
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Sylvia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-20
  • Depature: New York, NY
  • Arrival: Hartford, CT
  • Name: Eric
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-18
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Aida Carrión
  • Star ratings:
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I recommend this bus!
Best trip ever!
  • Posted on: 2017-11-15
  • Depature: Atlanta, GA
  • Arrival: Jacksonville, FL
  • Name: Ingrid ortiz
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-14
  • Depature: Tampa, FL
  • Arrival: Miami, FL
  • Name: Michael heard
  • Star ratings:
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I recommend this bus!
Bus driver was nasty
  • Posted on: 2017-11-13
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Vitaliy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: East Lansing, MI
  • Arrival: Grand Rapids, MI
  • Name: Sydni Mazer
  • Star ratings:
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I recommend this bus!
My driver was very nice and friendly and as a young student I felt extremely welcomed and safe.
  • Posted on: 2017-11-10
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Ashley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-10
  • Depature: Newark, NJ
  • Arrival: Philadelphia, PA
  • Name: Sandeep
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-10
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Maria Holly
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-09
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Claudia Alejandr
  • Star ratings:
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I recommend this bus!
Bien el colectivo y buen precio, pero lamentable la atención del personal de atención al público, le di mis documentos y número de confirmación y me pedía además el archivo PDF, yo estaba sin batería y no me podía conectar a Internet y me tuvo parada ahí más de media hora hasta que pude abrir y mandarle al correo el pdf que Uds me enviaron, es una persona ineficiente porque debía buscarlo él en el sistema si es un archivo que Uds enviaron. El chofer un maleducado y soberbio, mala atención teniendo en cuenta que somos turistas extranjeros que no conocemos el sistema de cada empresa y el idioma. El papel que imprimieron tenía arriba el número 1 y 2, como en el colectivo que tomamos de Whashington a Búfalo teníamos asignado número de asiento, pensamos que eran los números de asientos, subimos y en esos asientos había una mochila y un abrigo, le pregunté al chofer que hacía con eso para poder sentarme y desde abajo me hizo una seña con la mano como si fuera correte o correlo. Espere parada y el me veía, después de unos minutos baje la mochila y me senté. Cuando subió el chofer se enojó porque baje su mochila (No sabía que era de él, pensé que otro pasajero la fejo) y me hizo otra vez la seña meneando la mano, que entendí que era me fuera para atrás y luego se puso a hablar mal de mi con otro pasajero, como si yo fuera una desubicada, cuando el desubicado es él, porque yo no tengo como saber si el no me explica, que no tenía asiento asignado y que podía sentarme en cualquier asiento y que el ocupa ese asiento con sus pertenencias. Atte Alejandra Muller
  • Posted on: 2017-11-08
  • Depature: Seattle, WA
  • Arrival: Vancouver, BC
  • Name: Dave
  • Star ratings:
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I recommend this bus!
One of the passengers brought weapons aboard the bus. Time to start scanning bus luggage too...
  • Posted on: 2017-11-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Teresa
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I recommend this bus!
Our bus was scheduled to arrive at 7 am, and there was no sign of the bus. Every one who was waiting to board ask the staff were told the bus is just delayed and that there is another bus at 8:30. When the 8:30 bus arrived, they didn’t let the people waiting before hand board. We were told to switch the bus tickets to a later time but it was chaos.
  • Posted on: 2017-11-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: James
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I recommend this bus!
Good services and hospitality
  • Posted on: 2017-11-04
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Kim
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I recommend this bus!
  • Posted on: 2017-10-30
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Valerie Dinglas
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I recommend this bus!
The bus was a little delayed in coming in. Traffic was an issue and got home an hour late. Otherwise it was good.
  • Posted on: 2017-10-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Elizaberh Velez
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I recommend this bus!
Yes I would recommend it to friends & family
  • Posted on: 2017-10-26
  • Depature: Naples, FL
  • Arrival: Orlando, FL
  • Name: Michael
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I recommend this bus!
Gotobus gave me the wrong address of the bus station. The real bus station was 9 miles away. I had to be referred to the correct address like many others by the taxi stand who had taken over that address 6 months ago! I almost missed my bus because of this seriously bad information!
  • Posted on: 2017-10-25
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Destini Hope
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I recommend this bus!
  • Posted on: 2017-10-24
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: Nicholas
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I recommend this bus!
  • Posted on: 2017-10-22
  • Depature: Macon, GA
  • Arrival: Atlanta, GA
  • Name: Emilee
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I recommend this bus!
I actually did not end up taking this bus and drove myself to Atlanta which was a huge inconvenience. I have never taken a bus before and when I arrived I was completely unsure what to do. I noticed another woman getting on the bus that I was supposed to board, so I got on as well. Shortly after I sat down, the bus driver got on the bus and yelled at me to come to him, which I did. As I walked down the aisle he laughed loudly with some other people who were off the bus about how I had “just gotten on the bus.” When I got to him he proceeded to completely humiliate me in front of everyone on and off the bus and yelled at me, telling me I could “get off his bus” and wait inside like everyone else (there were three people inside and I had not realized they were also waiting.) His lack of professionalism was astounding to me and I was so embarrassed I nearly cried. A simple “ma’am we are not boarding right now but I can check your ticket in a few minutes” would have sufficed. Needless to say I got in my car and drove myself. I will likely never use Greyhound again due to this mortifying encounter and would suggest that Greyhound implement some better customer service training. I’ve worked in customer service for 10 years and would never have spoken to someone like this.
  • Posted on: 2017-10-21
  • Depature: Boston, MA
  • Arrival: Washington, DC
  • Name: Nicole
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I recommend this bus!
The bus came late and I missed my connecting bus (booked through go bus) and they insisted that I had to wait until 9am (OVERNIGHT) in New York City to get a bus to DC putting me there at 1pm the next day. That is not acceptable!
  • Posted on: 2017-10-18
  • Depature: Atlantic City, NJ
  • Arrival: New York, NY
  • Name: Ri Ni
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I recommend this bus!
  • Posted on: 2017-10-18
  • Depature: New York, NY
  • Arrival: Atlantic City, NJ
  • Name: Ri Ni
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I recommend this bus!
  • Posted on: 2017-10-11
  • Depature: Atlantic City, NJ
  • Arrival: New York, NY
  • Name: TETIANA
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I recommend this bus!
The bus left the station 30 min BEFORE the scheduled departure!!! There was no any information about changed time.
  • Posted on: 2017-10-09
  • Depature: Montreal, QC
  • Arrival: Manchester, NH
  • Name: Leslie Desdunes
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I recommend this bus!
Since 1978 I have always been very satisfied of the good services quality of Greyhound Transportation. However,The website "gotobus" was not responding while I was trying several times to "book-up on line" on October 7th 2017 right before my last trip with my spouse.The automated answering machine could not help us book up neither when we dialed greyhound phone number.More over, new changes made at The Berri-UQAM bus station environment and the absence of Greyhound visible signs at the sidewalk entrance of the bus station building made us lose a precious time and miss the bus for 1 minute. We had to pay $50 to be allowed to take the next bus a few hours later. Consequently, My spouse Murielle Kernisan Desdunes and I (Leslie Desdunes) would like to receive a $50 value voucher for our next trip (Boston-Montreal or Vice Versa) as a compensation. It's hard to have a second penalty of $50 schedule changing fee in our sorrow after unwillingly missing the bus. Thanks in advance !!! I also strongly suggest to Greyhound Company to cancel re-schedule fees for passengers taking another bus the same day at the same station after missing the first one. !!! Congratulations for the perfect quality of your services for the past 40 years I have been using them!!!!!Our e-mail address is mldesdunes@yahoo.fr and our street address is : 15 high street, Apt 2, Haverhill, Massachussetts,01832-5513 and my phone numbers are (978) 473-2068.
  • Posted on: 2017-10-09
  • Depature: New York, NY
  • Arrival: Atlantic City, NJ
  • Name: Sandra
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I recommend this bus!
The driver was very safe and she definitely reached the destination sooner than imagined! The ride was wonderful..slept peacefully.
  • Posted on: 2017-10-09
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Elize
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I recommend this bus!
  • Posted on: 2017-10-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shakira
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I recommend this bus!
Bus was an hour and a half late with no warning, I got bit by bed bugs at the wait station. I will NEVER ride with greyhound again.
  • Posted on: 2017-10-02
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Guillaume Sajust
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I recommend this bus!
  • Posted on: 2017-09-28
  • Depature: New York, NY
  • Arrival: Hartford, CT
  • Name: sidibe
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I recommend this bus!
bus was very clean and on time.
  • Posted on: 2017-09-27
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Hanbyul Jang
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I recommend this bus!
The bus driver was extremely rude.
  • Posted on: 2017-09-26
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Charles Marshall
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I recommend this bus!
Seats aren't the most comfortable
  • Posted on: 2017-09-26
  • Depature: Annapolis, MD
  • Arrival: Washington, DC
  • Name: Solveiga
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I recommend this bus!
Would go with Greyhound anywhere! Excellent, except the bus was late for 15 minutes which made us worry. The rest part - no complaints!
  • Posted on: 2017-09-24
  • Depature: Macon, GA
  • Arrival: Atlanta, GA
  • Name: chukwudinma
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I recommend this bus!
Worst experience
  • Posted on: 2017-09-24
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: lazzat
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I recommend this bus!
very helpful staff in LA and SF.
  • Posted on: 2017-09-24
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: Michael Sherrell
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I recommend this bus!
All in all a very pleasant experience. On the out-bound trip our bus lost its right rear view mirror, and there was a strong scent coming from the bathroom. That bus was replaced by another bus and we were on our way. We arrived at our destination 2 hours late but every thing worked out. On our return trip, we were informed thatt the bus was behind schedule and we did not leave until a hour past the original time, but we arrived home only about 22-25 late - which is good considering. For some reason the wifi cuts off periodically requiring one to log in all over again on both buses. Above all I had a pleasant trip regardless of the travel issues. I would recommend your company and website to my friends.
  • Posted on: 2017-09-21
  • Depature: Lakeland, FL
  • Arrival: Tampa, FL
  • Name: Thomas
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I recommend this bus!
The Lakeland counter girl was very professional and not only considerate but very kind. Thank you once again, Tom Serra. tommyserrajr63@yahoo.com sept. 21, 2017
  • Posted on: 2017-09-19
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Guillaume Sajust
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I recommend this bus!
  • Posted on: 2017-09-19
  • Depature: New York, NY
  • Arrival: Hartford, CT
  • Name: Mateningue sidib
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I recommend this bus!
The bus was on time I love it A+++
  • Posted on: 2017-09-18
  • Depature: Miami, FL
  • Arrival: Jacksonville, FL
  • Name: Gene Hunt
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I recommend this bus!
We took the bus from Miami to Jacksonville because our flight was cancelled. It was pre hurricane Irma. We waited for 1 hour in Hollywood because there were so many people wanting to get on a full bus. The bus driver was patient and tried to help out those who could not get on the bus. Traffic was a problem most of the ride. The bus driver was great through all the rude comments from one particular passenger. I'm surprised he didn't throw him off the bus. But he put up with the scumbag. I hope all the employees of your company in Florida are ok after the storm. Your bus driver should receive a monetary reward for his driving during the days before the hurricane. I would certainly consider greyhound transportation again.
  • Posted on: 2017-09-18
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Tim
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I recommend this bus!
Bus was there half an hour late. Although it was supposed to have Wi-Fi/charging points, it they didn't work.
  • Posted on: 2017-09-18
  • Depature: New York, NY
  • Arrival: Montreal, QC
  • Name: Katy
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I recommend this bus!
It was largely a good experience. The restrooms at Albany weren't very clean. It was a bit disappointing and the air conditioner was blasting for the first 3 hours of the trip. It made it very unpleasant and cold.
  • Posted on: 2017-09-17
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Seneca Donaldson
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I recommend this bus!
Seats seems smaller Dayton recliner so wasn't that comfortable
  • Posted on: 2017-09-16
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: João Paulo
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I recommend this bus!
  • Posted on: 2017-09-16
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Seneca Donaldson
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I recommend this bus!
A secondary Wi-Fi signal will be nice that way and be less people on the same signal also an increase in the air-conditioning towards the back of the bus considering the amount of people on board the bus .
  • Posted on: 2017-09-15
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Guillaume Sajust
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-13
  • Depature: Los Angeles, CA
  • Arrival: Phoenix, AZ
  • Name: Justin Levine
  • Star ratings:
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I recommend this bus!
15 minutes late taking off and arriving (within a margin that isnt a big deal in my book). Seats could be more comfortable, but there was plenty of leg room. Good air conditioning. Slow wifi. Courteous and professional driver. Very good price. Recommended overall.
  • Posted on: 2017-09-12
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Rakesh
  • Star ratings:
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I recommend this bus!
Increase Seating spacing a bit.
  • Posted on: 2017-09-12
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Rakesh
  • Star ratings:
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I recommend this bus!
Increase the seating spacing a bit.
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Atlantic City, NJ
  • Name: kritika
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I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: Atlantic City, NJ
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-09
  • Depature: Oklahoma City, OK
  • Arrival: Dallas, TX
  • Name: temitope
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I recommend this bus!
It was a smooth ride and comfortable , driver was good, and kept to time
  • Posted on: 2017-09-07
  • Depature: Pensacola, FL
  • Arrival: Orlando, FL
  • Name: Cheryl
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-07
  • Depature: Orlando, FL
  • Arrival: Pensacola, FL
  • Name: Cheryl
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-07
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Mary Ann De Lorm
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I recommend this bus!
Great experience overall. Usually I travel to Boston o train. However my experience was so great I am going to start using the bus when I visit NY.
  • Posted on: 2017-09-05
  • Depature: Stamford, CT
  • Arrival: Boston, MA
  • Name: dellys
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I recommend this bus!
the bus it was delay around more that 1 hour!!!
  • Posted on: 2017-09-05
  • Depature: Atlantic City, NJ
  • Arrival: New York, NY
  • Name: Julia
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I recommend this bus!
The location of drop off in Atlantic City was totally confusing. I was told I would be dropped off at the bus station. Then I was told Cesar's or Harrah's was the last stop. It is unfair to sell a ticket for a designated departure and then tell people it is first come first served. If this is the business model you want, then sell guaranteed tickets for a premium price. I just barely made it onto my 6pm bus. The line was enormous and I arrived an hour before departure time!
  • Posted on: 2017-09-05
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Beatriz
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I recommend this bus!
The bus departed 90 minutes late
  • Posted on: 2017-09-04
  • Depature: Baltimore, MD
  • Arrival: Washington, DC
  • Name: Jacqueline Wilso
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I recommend this bus!
The staff's behavior was so poor that I almost missed my bus because she was refusing to let me on without a $1 bill. I told her I needed change and she acted as if she didn't want to oblige. Everyone at the window was confused by her yelling at us in Chinese instead of showing us what we need to hand in our E/tickets. I guess who get what you pay for, but I've never had an experience like this and I've been riding with this company for a while. As far as cleanliness, there was Beer spilled all over the floor and cans rolling at our feet.
  • Posted on: 2017-09-04
  • Depature: San Diego, CA
  • Arrival: Los Angeles, CA
  • Name: sarrosquy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-03
  • Depature: San Diego, CA
  • Arrival: Los Angeles, CA
  • Name: Bellamy Miletic
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I recommend this bus!
Asked how much to get on earlier bus as we arrived early. $20 each on top of our tickets I had bought online. Said no. Then was allowed on earlier bus without charge as there was seats available and staff knew I enquired about earlier one. That was great service.
  • Posted on: 2017-09-01
  • Depature: Montreal, QC
  • Arrival: New York, NY
  • Name: Ohad Tor-Paz
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-01
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Joelle
  • Star ratings:
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I recommend this bus!
Driver was tooting and yelling at the cars on the road was scary. I put my seat belt on and prayed.
  • Posted on: 2017-08-30
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Sandro Impinna
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I recommend this bus!
The seat mechanism was broken. The AC was too cold, no possibility to adjust it. No possibility to store personal belongings in front of the seats.
  • Posted on: 2017-08-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nathanael Exume
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: Los Angeles, CA
  • Arrival: San Diego, CA
  • Name: Xxx
  • Star ratings:
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I recommend this bus!
Turn off ac
  • Posted on: 2017-08-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ricardo vicuna
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I recommend this bus!
Awfull experience, they cancelled the 8 pm bus and the next 10 pm bus arrived 1 hour late !!! No refund at the office and no explanations. Will never travel in this company again
  • Posted on: 2017-08-26
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: WAAD ALHARBI
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-25
  • Depature: Dallas, TX
  • Arrival: Oklahoma City, OK
  • Name: Ashank
  • Star ratings:
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I recommend this bus!
While booking the tickets wifi and charging points were mentioned but it wasn't available in the bus. Very poor service. Highly disappointed.
  • Posted on: 2017-08-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nathanael Exume
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I recommend this bus!
It was awful, the 8pm bus was cancelled. I had plans set and all went down the drain. I had to book a bus trip with megabus, my driver has to be up all night and has to work in the morning, so I feel real bad for her. I went in to purchase a ticket for a later time, but by that time, it was cancelled and the next opening time slot was 7AM, which I couldn't make. So I got lucky and got a 10pm bus from the megabus. Hopefully I will be able to get on the bus going back on Monday with you. Cause I'm not a big fan of the Megabus
  • Posted on: 2017-08-24
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Bernadette
  • Star ratings:
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I recommend this bus!
got where I need to be , comfortably. thank you
  • Posted on: 2017-08-24
  • Depature: Washington, DC
  • Arrival: Baltimore, MD
  • Name: dellys
  • Star ratings:
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I recommend this bus!
dont have Outlets to charge the phone
  • Posted on: 2017-08-23
  • Depature: Washington, DC
  • Arrival: Newark, NJ
  • Name: Anaïs ROBIL
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Genevieve
  • Star ratings:
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I recommend this bus!
The Bus was late arriving to the pick up station and ended up being about an hour late to the drop off station. The staff weren't much help in trying to get information from.
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
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I recommend this bus!
Excellent
  • Posted on: 2017-08-19
  • Depature: Bangor, ME
  • Arrival: New York, NY
  • Name: Melinda Wolthuis
  • Star ratings:
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I recommend this bus!
Plugs did not work, we had to pay for bags that could have been free, Internet did not work at all in the bus from Boston to NY. Busdrivers were oke bud staff at Bangorpoint was rude and did not understand customerservice.
  • Posted on: 2017-08-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: vanel vavilus
  • Star ratings:
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  • Service & Staff:
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I recommend this bus!
The only gripe I had with my bus was that usb charging wasn't at every charging port (1st world problem, no biggie).
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Roman Vintonyak
  • Star ratings:
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I recommend this bus!
There was cold and chairs wasn't working, so I couldn't sleep very well. Sucks!
  • Posted on: 2017-08-11
  • Depature: Key West, FL
  • Arrival: Miami, FL
  • Name: Chantelle
  • Star ratings:
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I recommend this bus!
I think we had one of the newer buses which was great, comfortable and the wifi worked really well
  • Posted on: 2017-08-10
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Vikas Jha
  • Star ratings:
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I recommend this bus!
This is the second time I have traveled with Greyhound and this is the second time the bus was late.
  • Posted on: 2017-08-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shaina bowers
  • Star ratings:
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I recommend this bus!
It was a quick and safe trip. Thanks greyhound!
  • Posted on: 2017-08-09
  • Depature: Miami, FL
  • Arrival: Key West, FL
  • Name: Chantelle
  • Star ratings:
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I recommend this bus!
George the driver and greyhound staff were great so helpful and punctual, it was a comfortable enjoyable ride..
  • Posted on: 2017-08-08
  • Depature: Dallas, TX
  • Arrival: Houston, TX
  • Name: Hiwot Nigatie
  • Star ratings:
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I recommend this bus!
Every thing was wonderful do I like to the bus ride thanks.
  • Posted on: 2017-08-07
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Vikas Jha
  • Star ratings:
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I recommend this bus!
The bus was more than an hour late, in this digital age, I was charged $5for printing of the ticket by your staff, with no receipt of it. No digital signboards?
  • Posted on: 2017-08-05
  • Depature: New York, NY
  • Arrival: Atlantic City, NJ
  • Name: Sarah
  • Star ratings:
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I recommend this bus!
I bought a timed ticket only to find out that seating on the buses are first come first serve basis. So I missed the bus that I bought a ticket for.
  • Posted on: 2017-08-02
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Ramya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-30
  • Depature: New York, NY
  • Arrival: Hartford, CT
  • Name: Florence Gayle W
  • Star ratings:
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I recommend this bus!
The ride was very bumpy.
  • Posted on: 2017-07-26
  • Depature: Bangor, ME
  • Arrival: New York, NY
  • Name: Dale French
  • Star ratings:
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I recommend this bus!
The staff at the bus stop was rude and disrespectful, I was helping a friend get from point A to point B and had to put up with a few idiots. It would be good to better screen your staff and hire on more people friendly employees.
  • Posted on: 2017-07-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daniel
  • Star ratings:
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I recommend this bus!
I worried about printing my ticket without owning a printer. The staff at Union station were quick efficient and very helpful. It is cheaper and more environmentally friendly to have a scanner and scan the bar code off cell phones. And 3 times faster if its a family with a child!
  • Posted on: 2017-07-25
  • Depature: Atlanta, GA
  • Arrival: Orlando, FL
  • Name: sharon thomas
  • Star ratings:
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I recommend this bus!
Always friendly service.. Thanks Guy's
  • Posted on: 2017-07-25
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: JONATHAN MUGAJU
  • Star ratings:
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I recommend this bus!
First time riding. Was a great experience. Actually better than I'd expected it to be.
  • Posted on: 2017-07-24
  • Depature: Atlantic City, NJ
  • Arrival: New York, NY
  • Name: Scott Scarcia
  • Star ratings:
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I recommend this bus!
Your absolute to substitute no refund policy was not liked. I had a family emergency on my departure date of 7/22 so I could not make my 8 am departure. The phone line customer staff refused to accommodate a transfer to a later departure, not cool. I would like a credit. Respectfully, Scott Scarcia
  • Posted on: 2017-07-23
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Heidi Redd
  • Star ratings:
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I recommend this bus!
Our driver juan was amazing kind and efficient..but in Cleveland their clean up person for the bus was awful
  • Posted on: 2017-07-22
  • Depature: Washington, DC
  • Arrival: Baltimore, MD
  • Name: karna1978
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Javi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-20
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Tamed was Persa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Kassandra Ortiz
  • Star ratings:
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I recommend this bus!
I arrived pretty late to my bus ( 1am on the dot) which is understandable if it had left. But when I tried speaking to a manager about it he just said two words and walked away like didn't even help me. Then I found out there was a 2am bus leaving to NY so I went to find that out. When I was going to purchase a new ticket I had found out that there were people who had a 2am ticket on a 1am bus and quiet frankly I dont feel like thats right because I was told "no" for a bus I brought a ticket for because they let people that brought a different ticket onto that bus.
  • Posted on: 2017-07-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Popiers
  • Star ratings:
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I recommend this bus!
Perfect
  • Posted on: 2017-07-09
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Silvia
  • Star ratings:
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I recommend this bus!
We arrive on time on final destination
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: NATASHA
  • Star ratings:
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I recommend this bus!
The bus driver was courteous and professional. I had a wonderful travel experience. This was my first experience traveling with this company and it won't be the last.
  • Posted on: 2017-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: NATASHA collins
  • Star ratings:
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I recommend this bus!
The bus driver was courteous and professional. I had a wonderful travel experience. This was my first experience traveling with this company and it won't be the last.
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Montreal, QC
  • Name: Erik
  • Star ratings:
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I recommend this bus!
Bus seats were incredibly uncomfortable. For an overnight bus, having to get off at Albany for 20-30 minutes sucked
  • Posted on: 2017-07-08
  • Depature: New York, NY
  • Arrival: Montreal, QC
  • Name: Malcolm
  • Star ratings:
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I recommend this bus!
Top trip!
  • Posted on: 2017-07-06
  • Depature: Boston, MA
  • Arrival: Newark, NJ
  • Name: Lenita
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-06
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Netta
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-07-06
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Netta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Jeff
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: Newark, NJ
  • Arrival: Washington, DC
  • Name: Prabhjot
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Guillaume Lample
  • Star ratings:
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I recommend this bus!
The delay after we stop at Philadelphia is just too long, we waited 45 minutes there. In general, I do not understand why you ask people to come one hour early. Especially given that we board just before the bus leaves. There should be no delay, or 15 minutes maximum.
  • Posted on: 2017-07-04
  • Depature: New Haven, CT
  • Arrival: Boston, MA
  • Name: Chuntao Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Atlantic City, NJ
  • Name: Noris
  • Star ratings:
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I recommend this bus!
Yo compre un ticket online y no puedo imprimirlo para poder usarlo.
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jie
  • Star ratings:
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I recommend this bus!
Bus arrival 20 minutes ahead of schedule. Travel time NY to DC 4 hours.
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camil Grant-Wash
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Natalia falkowsk
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-27
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Djastin Fakto
  • Star ratings:
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I recommend this bus!
power not on for charging
  • Posted on: 2017-06-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leon jackson
  • Star ratings:
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I recommend this bus!
I purchase a ticket to leave 2am in the morning I waiting to board bus at 4am not good at all
  • Posted on: 2017-06-26
  • Depature: New Haven, CT
  • Arrival: Boston, MA
  • Name: Caitlyn Doherty
  • Star ratings:
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I recommend this bus!
The bus from Hartford to New Haven suffered a flat tire. We were informed that that we would have to wait 30 min for another bus. Over two hrs later a replacement bus arrived. I was 3 hrs late to my destination, arriving at 2am.
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Hartford, CT
  • Name: Felton Blackwell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: Philadelphia, PA
  • Arrival: Baltimore, MD
  • Name: Michelle
  • Star ratings:
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I recommend this bus!
Driver very unprofessional. Inside if the facility the stuff had side bar conversation and we're not Eagar to help. We are not able to use etickets.I did find 2 staff members that went above and beyond to service me and for that I thank them.
  • Posted on: 2017-06-21
  • Depature: Hartford, CT
  • Arrival: New York, NY
  • Name: Autumn Green
  • Star ratings:
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I recommend this bus!
The ride was quiet and relaxing however the bus to have a made a the bus came 30min late then made a detour mistake and cost us an extra 30 minutes on the road. My feedback is for drivers without knowledge of the area to have a GPS to get passengers to their destination with the fastest most efficient route.
  • Posted on: 2017-06-20
  • Depature: Sarasota, FL
  • Arrival: Miami, FL
  • Name: martin
  • Star ratings:
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I recommend this bus!
hi,it was problematic to get my boarding pass, I prefer to go with greyhound only, I don't know gotobus
  • Posted on: 2017-06-20
  • Depature: Atlanta, GA
  • Arrival: Orlando, FL
  • Name: Kiara
  • Star ratings:
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I recommend this bus!
Very easy trip from ATL to Orlando. Lots of AC. Meal breaks. This was my first time on greyhound and wasn't a terrible experience!
  • Posted on: 2017-06-20
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: Viktor
  • Star ratings:
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I recommend this bus!
Very welcoming staff. But it is inconvenient to print out a ticket. I flew from another country, and I did not have the opportunity to do it. Thanks manager Ryan Lynch, he helped to cope with the problem!
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Hartford, CT
  • Name: Autumn Green
  • Star ratings:
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I recommend this bus!
Great ride! Smooth and professional. I do wish there was working wifi on the ride.
  • Posted on: 2017-06-17
  • Depature: Chicago, IL
  • Arrival: New York, NY
  • Name: Ivy
  • Star ratings:
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I recommend this bus!
The bathroom ran out of toilet paper within just a few hours of the ride. WiFi was spotty (I was working on a tight deadline and eventually had to use Google sheets on my cell phone data plan). The first driver was super friendly and gave tips about the city. The man (a stranger) who sat next to me made several moves to cuddle. While stopping in Cleveland, I switched seats. I've enjoyed Greyhound for short (less than five hour) trips, but I won't participate in an overnight bus experience again.
  • Posted on: 2017-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Keil James
  • Star ratings:
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I recommend this bus!
Bus was on Time.
  • Posted on: 2017-06-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mholder123@gmail
  • Star ratings:
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I recommend this bus!
The ride was smooth Excellent driver
  • Posted on: 2017-06-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carl
  • Star ratings:
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I recommend this bus!
You should be able to show that you purchased your ticket online via cell phone without having to go through the trouble of printing it out.
  • Posted on: 2017-06-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: max
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Boston, MA
  • Arrival: New Haven, CT
  • Name: Mara Andenmatten
  • Star ratings:
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I recommend this bus!
The lights were turned off in the evening what i really liked. Happy about everything!
  • Posted on: 2017-06-05
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: Yesenia ortiz
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-06-04
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Perez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-02
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Camaria Samuel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: Montreal, QC
  • Arrival: New York, NY
  • Name: Yehudis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Montreal, QC
  • Arrival: New York, NY
  • Name: Jay Wilhelm de V
  • Star ratings:
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I recommend this bus!
Car Prefume has very strong smell, I almost fainted. There is no seating arrangements wherein me and my friend needs to be separated! but I could say that driver is organize enough! I don't know if I still have to ride next time.
  • Posted on: 2017-05-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: hilde
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-27
  • Depature: San Diego, CA
  • Arrival: Los Angeles, CA
  • Name: David cuevas
  • Star ratings:
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I recommend this bus!
Didn't get my money back missed bus to unforeseen reasons. Not even credit despite non ins. Purchase no disrespect but in these economic times will not accept a simple refund to loyal customer. Greyhound should be more considerate I'll stick with megabits or shuttles or boltbus. Etc. Fuck these guys.
  • Posted on: 2017-05-24
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Dara
  • Star ratings:
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I recommend this bus!
On time, clean, lots of leg space
  • Posted on: 2017-05-21
  • Depature: Orlando, FL
  • Arrival: West Palm Beach, FL
  • Name: Charlean
  • Star ratings:
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I recommend this bus!
great
  • Posted on: 2017-05-21
  • Depature: Sacramento, CA
  • Arrival: Los Angeles, CA
  • Name: nima
  • Star ratings:
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I recommend this bus!
the smell of the restroom gets speared through out the bus
  • Posted on: 2017-05-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cinthia
  • Star ratings:
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I recommend this bus!
Good service puntual y comfort
  • Posted on: 2017-05-16
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: VITALIY
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: Dallas, TX
  • Arrival: Austin, TX
  • Name: Terry
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great group in Dallas.....very efficient...
  • Posted on: 2017-05-14
  • Depature: Daytona Beach, FL
  • Arrival: Orlando, FL
  • Name: Jennifer Armstro
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-11
  • Depature: Los Angeles, CA
  • Arrival: San Diego, CA
  • Name: fung wai piu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-09
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: VITALIY
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-06
  • Depature: Mobile, AL
  • Arrival: New Orleans, LA
  • Name: Cecil McWilliams
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-06
  • Depature: New Orleans, LA
  • Arrival: Dallas, TX
  • Name: Cecil McWilliams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gabriel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: Hartford, CT
  • Arrival: New York, NY
  • Name: Melissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-26
  • Depature: Miami, FL
  • Arrival: New York, NY
  • Name: Vanessa Colon
  • Star ratings:
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I recommend this bus!
More leg space and more stops with food options
  • Posted on: 2017-04-24
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Hugh cisneros
  • Star ratings:
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I recommend this bus!
Very good driver
  • Posted on: 2017-04-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Claudia Melo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mena
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Mark Meachen
  • Star ratings:
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I recommend this bus!
I arrived on time, but my return ticket to Boston was impossible to find. It should have been in the same email as my ticket down to NYC. No where to be found. Missed my bus. Got home later than I planned and had to make expensive rearrangements for my cat. I will NEVER use Gotobus again! Such a simple thing gone completely wrong!
  • Posted on: 2017-04-18
  • Depature: Atlanta, GA
  • Arrival: Macon, GA
  • Name: fred
  • Star ratings:
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I recommend this bus!
staff at the Atlanta bus terminal was with out a doubt the worst people i have had to deal with in all my times i have rode with greyhound... in fact the whole trip from Atlanta to Macon all several passengers did was complain about the horrible service
  • Posted on: 2017-04-17
  • Depature: Atlantic City, NJ
  • Arrival: New York, NY
  • Name: Veronica
  • Star ratings:
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I recommend this bus!
The bus arrived late for pick-up an hour and a half to Atlantic City. The bus was also late arriving back to NY.
  • Posted on: 2017-04-15
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Joy
  • Star ratings:
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I recommend this bus!
Per the website, it says you can check bags. That is not true, you put them on the side of the bus. The ticket staff did not tell me I could only have one bag, as the website says I can check two. The driver told me and we had to go through a lot to get my second bag on. The overhead is too small to be very accommodating. The driver was nice. It was a cramped, crowded experience.
  • Posted on: 2017-04-14
  • Depature: Houston, TX
  • Arrival: Dallas, TX
  • Name: temitope
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Fernando
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-12
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Markell Foster
  • Star ratings:
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I recommend this bus!
They employees are wonderful and they move fast
  • Posted on: 2017-04-12
  • Depature: New York, NY
  • Arrival: Atlantic City, NJ
  • Name: Veronica
  • Star ratings:
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I recommend this bus!
I wasn't able to print out my bus ticket and the bus arrived to the terminal extremely late.
  • Posted on: 2017-04-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cheryl
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Neil wallace
  • Star ratings:
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I recommend this bus!
Our bus never had wifi. I needed the use of this function as I was on a business trip and couldn't keep in contact with my superiors.
  • Posted on: 2017-04-07
  • Depature: New York, NY
  • Arrival: Harrisburg, PA
  • Name: Danelle
  • Star ratings:
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I recommend this bus!
It was a good ride.
  • Posted on: 2017-04-07
  • Depature: Atlanta, GA
  • Arrival: Orlando, FL
  • Name: Denis
  • Star ratings:
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I recommend this bus!
Was it a bus for children? There was no space! From the window the cold air kept blowing all the way! The worst trip in my life!
  • Posted on: 2017-04-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-04
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: VITALIY
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-03
  • Depature: Seattle, WA
  • Arrival: Vancouver, BC
  • Name: Liqing Bai
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-02
  • Depature: Atlantic City, NJ
  • Arrival: New York, NY
  • Name: Monica negron
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-01
  • Depature: Vancouver, BC
  • Arrival: Seattle, WA
  • Name: Liqing Bai
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-30
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Jessica Scutt
  • Star ratings:
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I recommend this bus!
It was impossible to print the tickets I had booked earlier in the day on line at the ticket office or at the machines, which was extremely stressful as we weren't going to be allowed to travel without a printed out copy. In this day and age, bookings should be easy to bring up on a. Imputed, failing this a mobile receipt should be valid for travel. An extremely stressful experience which left us the last to board the bus despite arriving 40 minutes in advance of travel, and little choice of seats.
  • Posted on: 2017-03-28
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Enrique Guillen
  • Star ratings:
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I recommend this bus!
Smell terrible. The closer you get to the rest room the more terrible it is. We could not sleep a bit. Last but not least, please, please allow people to choose their seat at the ticket purchase. Wife and I sit apart and a bunch of people took two seats just because...
  • Posted on: 2017-03-28
  • Depature: Phoenix, AZ
  • Arrival: Los Angeles, CA
  • Name: Juan G Martinez
  • Star ratings:
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I recommend this bus!
Great, some noisy ladies and checked immigration status at Quartzsite by ICE. Other than that it was great, we even had outlets to charge our phones.
  • Posted on: 2017-03-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Emma
  • Star ratings:
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I recommend this bus!
No wifi
  • Posted on: 2017-03-24
  • Depature: New Haven, CT
  • Arrival: Boston, MA
  • Name: Hannah
  • Star ratings:
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I recommend this bus!
First bus was an hour late
  • Posted on: 2017-03-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Suresh tharmalin
  • Star ratings:
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I recommend this bus!
I booked my ticket online travel from Washington To NY on 3/21/17 at 10 pm bus. My ticket was not accepted at the time of boarding. I was asked to take a new ticket it cost me $43.50. Kindly use the ticket I purchase in online and refund the cash I paid to the same time. Regards suresh.. (551)263-4532
  • Posted on: 2017-03-22
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Haihua Li
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-22
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Janice
  • Star ratings:
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I recommend this bus!
No comments the service was excellent. I left on time and got to my destination on time. Thank you Greyhound for a wonderful service.
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Alexander Romero
  • Star ratings:
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I recommend this bus!
The WiFi sucked and its full on spamware.
  • Posted on: 2017-03-20
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Renato
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-19
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Alison
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-03-19
  • Depature: Atlantic City, NJ
  • Arrival: New York, NY
  • Name: Melinda N Lewis-
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-03-16
  • Depature: San Diego, CA
  • Arrival: Los Angeles, CA
  • Name: Krithika Rao
  • Star ratings:
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I recommend this bus!
The staff was absolutely terrible. We had forgotten to print out our tickets at home, but we all had the tickets on our phones. The staff were very rude to us, and so slow in printing our tickets that we missed our bus. We had to pay an extra $20 each - which was more than the cost of our original tickets - in order to get onto the next bus. Absolutely terrible service, and not worth it. Will never travel with Greyhound again, and do not recommend it for others.
  • Posted on: 2017-03-14
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Mateo
  • Star ratings:
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I recommend this bus!
No plug for charging phones :(
  • Posted on: 2017-03-13
  • Depature: Boston, MA
  • Arrival: Rochester, NY
  • Name: Jenny Tapia
  • Star ratings:
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I recommend this bus!
Good customer service
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Macmillan Bonoma
  • Star ratings:
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I recommend this bus!
The bus was generally good. On a general point, I would rather recommend Greyhound to diversify its fleets i.e consider other makes, say Benz, Irizar, China's Yutong buses, etc otherwise as it is, the only difference between say Greyhound, Washington Delux and Better Bus is naming and may be points of departure...They are simply same buses in different names...
  • Posted on: 2017-03-10
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Mateo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-09
  • Depature: Bangor, ME
  • Arrival: Boston, MA
  • Name: Ashley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2017-03-07
  • Depature: Los Angeles, CA
  • Arrival: San Diego, CA
  • Name: William Brown
  • Star ratings:
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I recommend this bus!
Delayed twice! An hour each!
  • Posted on: 2017-03-07
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: christelle Jayet
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-07
  • Depature: San Diego, CA
  • Arrival: Los Angeles, CA
  • Name: William Brown
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great experience!
  • Posted on: 2017-03-05
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Antonia Dubiel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-03-04
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: Brooke Edwards-P
  • Star ratings:
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I recommend this bus!
I wasn't on time at port authority but the man who worked behind the counter at the greyhound station refused to tell me where to get the bus. In fact he refused to do anything but count money from his register. As a result I missed the bus and I want my $$ back immediately!
  • Posted on: 2017-03-01
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Estina Corker
  • Star ratings:
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I recommend this bus!
Price was great experience wasnt so great. A lot of rude customers. We boarded the bus at 830pm we weren't allowed to get off the bus until 5am. It was very uncomfortable.I hope I never have to use their services again. First and hopefully last time.
  • Posted on: 2017-02-28
  • Depature: Hartford, CT
  • Arrival: New York, NY
  • Name: Kimberly McDowel
  • Star ratings:
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I recommend this bus!
The bus came on time was clean and the driver was very professional. No complaints and I will definitely take this bus service again in the future.
  • Posted on: 2017-02-28
  • Depature: New York, NY
  • Arrival: Hartford, CT
  • Name: Kimberly McDowel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: Worcester, MA
  • Arrival: New York, NY
  • Name: christine Hughes
  • Star ratings:
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I recommend this bus!
I booked on the 8.40pm bus back to NY. I wanted to return on the 6.10pm bus. I was charged 60.00 to change my reservations for 3 tickets. The attendant in Worcester printed me 1 ticket and told me to get the other 2 in Connecticut. When I got there, I was told that nothing was showing and would have to purchase 2 new tickets. I had to get the previous driver to confirm that I had tickets booked for New York. It was a tiring experience running from counter to the bus and back.
  • Posted on: 2017-02-23
  • Depature: Atlantic City, NJ
  • Arrival: New York, NY
  • Name: Dermot Deeney
  • Star ratings:
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I recommend this bus!
On arriving at stations travel from NY to AC the ticket terminals would not print my ticket . I had to queue for 30 mins to use the manual printer in the room. On returning from AC to NY, again the terminal would not print my ticket. This station did not have a manual printer so I had to BUY an extra two one way tickets . I would like a refund for these extra two I had to pay for !
  • Posted on: 2017-02-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandra Gordon
  • Star ratings:
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I recommend this bus!
Another awesome route back into New York. see you soon
  • Posted on: 2017-02-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sandra Gordon
  • Star ratings:
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I recommend this bus!
My 1st time and my experience was great. Smooth travel. Gots to go back soon.
  • Posted on: 2017-02-23
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Vitaliy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-22
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Jia Zhai
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-19
  • Depature: Sacramento, CA
  • Arrival: Los Angeles, CA
  • Name: Debbie hutchins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-02-19
  • Depature: New York, NY
  • Arrival: Atlantic City, NJ
  • Name: Amy aleman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-02-13
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Alexander
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Nowhere did it say I needed to print my ticket, before after I had bought it. That created lots of unnessecary stress.
  • Posted on: 2017-02-12
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Camaria Samuel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jamie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-09
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Camaria Samuel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-09
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Camaria Samuel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-07
  • Depature: Orlando, FL
  • Arrival: Delray Beach, FL
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-07
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Vitaliy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-03
  • Depature: Boston, MA
  • Arrival: Baltimore, MD
  • Name: Luciana Silva
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-03
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Tanessha Scott
  • Star ratings:
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I recommend this bus!
Arrived at my destination on time and safely.
  • Posted on: 2017-02-03
  • Depature: Philadelphia, PA
  • Arrival: Baltimore, MD
  • Name: Tanessha scott
  • Star ratings:
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I recommend this bus!
Got to my destination on time staff was helpful with information
  • Posted on: 2017-02-02
  • Depature: Delray Beach, FL
  • Arrival: Orlando, FL
  • Name: Alex
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-02-01
  • Depature: Washington, DC
  • Arrival: Newark, NJ
  • Name: Tarel Hamilton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-01
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Sonja Rima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Asprilla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Ange Wu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Jerome
  • Star ratings:
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I recommend this bus!
I don't know how to answer the three other questions but somthing unheard of happened. The bus was leaving when I arrived 10 minutes early and I was told that they couldn't honor my ticket because the bus had been overbooked in Washington and was full. I asked for a refund and got it and took a train.
  • Posted on: 2017-01-31
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Sarai Rodriguez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Genea
  • Star ratings:
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I recommend this bus!
The driver crash into something , Never said nothing to the passenger. Ask was they ok nothing. Never made a announcement only when he made it to newyork Not friendly at. All. Besides that. Ride was good
  • Posted on: 2017-01-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Nilla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-01-26
  • Depature: Los Angeles, CA
  • Arrival: San Francisco, CA
  • Name: Daniel Daum
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Lights were defect, sockets without electricity, WIFI slow, and the temperature very cold. I felt uncomfortable from entering till leaving the bus. On the other side of the coin stands the price. Very fair
  • Posted on: 2017-01-25
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Lars
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Laura
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: MICHEL EVANUSA
  • Star ratings:
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I recommend this bus!
Old bus, arm rests torn, no electrical outlets s advertisef
  • Posted on: 2017-01-22
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: erika radich
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I recommend this bus!
Excellent experience and wonderful drivers!
  • Posted on: 2017-01-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kok
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I recommend this bus!
  • Posted on: 2017-01-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vernon
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I recommend this bus!
  • Posted on: 2017-01-12
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Karen Massey
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I recommend this bus!
  • Posted on: 2017-01-11
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Oksana
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I recommend this bus!
  • Posted on: 2017-01-11
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Karen
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I recommend this bus!
  • Posted on: 2017-01-10
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Vitaliy
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I recommend this bus!
  • Posted on: 2017-01-08
  • Depature: Seattle, WA
  • Arrival: Vancouver, BC
  • Name: Colman
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I recommend this bus!
  • Posted on: 2017-01-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Minori
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I recommend this bus!
The bus had problems, so we stopped in Newark for 1.5 hours to wait for another one. Ended up taking us 8.5 hours to get from NY to Washington DC. The driver was polite and great, but I'm never taking greyhound again.
  • Posted on: 2017-01-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Adegbenga Adeday
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I recommend this bus!
The whole trip was comfortable and the return leg more exciting as the driver took his time to give us a weather update, and made sure we were all confirtable before take off.
  • Posted on: 2017-01-04
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Amit
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I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: LaChelle
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I recommend this bus!
good trip, we were early, a very welcome surprise!
  • Posted on: 2017-01-03
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Vitaliy
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I recommend this bus!
  • Posted on: 2016-12-30
  • Depature: San Francisco, CA
  • Arrival: Los Angeles, CA
  • Name: Angie Stefanny
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I recommend this bus!
Great trip! The driver was very helpful and fun!
  • Posted on: 2016-12-24
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Monda Mwaya
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I recommend this bus!
Not only did the bus driver leave us, at the bus stop but it was a headache to get my refund for the ride to arrange another means of transportation, I still have a ticket for monday which i tried to cancel for my return but was not able, ITS the worst service bullshit
  • Posted on: 2016-12-23
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Winta Le
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I recommend this bus!
The bus was extremely clean, and even though it arrived closer to the departure time, they did a great job of effectively boarding all the passengers and hitting the road so that we were not late, and in fact, we were way ahead of schedule to most stops. It costs more than the "Asian" bus lines, but this time with Greyhound, we had nice comfortable leather seats, working electrical outlets and overhead lights, so it has me considering going with Greyhound again even though I typically always choose the cheapest option.
  • Posted on: 2016-12-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Iuliia
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I recommend this bus!
  • Posted on: 2016-12-19
  • Depature: Atlantic City, NJ
  • Arrival: New York, NY
  • Name: Mykeisha
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I recommend this bus!
  • Posted on: 2016-12-18
  • Depature: Boston, MA
  • Arrival: Washington, DC
  • Name: Hemu
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I recommend this bus!
  • Posted on: 2016-12-18
  • Depature: New York, NY
  • Arrival: Atlantic City, NJ
  • Name: Mykeisha
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I recommend this bus!
I actually referred a friend for this trip to Atlantic City! It couldn't have been better.
  • Posted on: 2016-12-14
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Jianmin
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I recommend this bus!
The driver of your Peter Pan bus didn't allow travelers seat in front row seats. Leave all of 4 seats empty. I don't understand why? In other bus: MegaBus, Chinatown's bus(LuckyStar), had never met this rule.
  • Posted on: 2016-12-14
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Jianmin
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I recommend this bus!
Dec. 13th, 4:00pm bus. On my trip from NYC back to Boston, the driver picked a guy seat in front row, then drive the long distance bus from W 42 St. dropped him around 100 St. She went along local street all the way till 106 St. in heavy traffic, spent much more time than same day's morning. I don't understand why she has to go that local route? There were many customers in the bus, why wast our time for a rid of her friend? Yesterday morning trip spent 4hrs and 20minutes, same as scheduled. The evening trip spent 5 hrs, almost no traffic after got on high way. Your express bus without stop, even slower than other normal bus running NYC-Bos line.
  • Posted on: 2016-12-13
  • Depature: Harrisburg, PA
  • Arrival: New York, NY
  • Name: shellyann
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I recommend this bus!
I was left off the bus due to wrong instructions giving by a bus driver, i lost my luggage and had to wait for hours to get help
  • Posted on: 2016-12-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Justin
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I recommend this bus!
Great experience. You guys were friendly fast and clean
  • Posted on: 2016-12-07
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Syed Haque
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I recommend this bus!
  • Posted on: 2016-12-06
  • Depature: Springfield, MA
  • Arrival: New York, NY
  • Name: Mydeliz
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Elisabeth
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I recommend this bus!
Very rattly noisy bus. With metal things clanking and banging together the whole way. Needs better maintenance. In addition the ticketing process is antiquated. You have to print a ticket. You cannot use (show, or scan) one sent to a mobile device. Extremely backwards. Time to progress to the 21st Century, Greyhound. No excuse.
  • Posted on: 2016-12-03
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Nadine Pirker
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I recommend this bus!
  • Posted on: 2016-11-30
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Gerald Jackson
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I recommend this bus!
  • Posted on: 2016-11-30
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: David Stern
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I recommend this bus!
We got in 40 minutes early!
  • Posted on: 2016-11-30
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: David Stern
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I recommend this bus!
Bus left NYC on time. Friendly driver. Terrible traffic. We were an hour late because of traffic.
  • Posted on: 2016-11-25
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Dee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-22
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Amit
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I recommend this bus!
overall an organized, enjoyable ride.
  • Posted on: 2016-11-20
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Berger
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I recommend this bus!
The wifi was not working the last 2 hours of the trip.
  • Posted on: 2016-11-16
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
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I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Ngozi
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I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Xiujun
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I recommend this bus!
Nice and comfortable trip. Arrived more than 30 minutes earlier.
  • Posted on: 2016-11-14
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Antonio Rojas
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I recommend this bus!
  • Posted on: 2016-11-14
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Anne
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I recommend this bus!
Resonable price and be able to choose your visit as they are optinals. I also requested to seperate tour group in BOSTON on Second day. quite flexible.
  • Posted on: 2016-11-12
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Dee
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I recommend this bus!
  • Posted on: 2016-11-04
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: jingwen lu
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I recommend this bus!
good
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Saisharanya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-27
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Jesper Fries
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I recommend this bus!
The one way the bus was 20 minutes late, and there seemed no reason for it to be so because both the bus and the driver were there. Otherwise you got what you could expect of a bus ride.
  • Posted on: 2016-10-25
  • Depature: Atlanta, GA
  • Arrival: Miami, FL
  • Name: Gisselle nieves
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I recommend this bus!
Too many stops
  • Posted on: 2016-10-24
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Jean PAUPHILET
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Jean Pauphilet
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Wenyu
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I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Hazel Furst
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I recommend this bus!
Very good experience on this trip.
  • Posted on: 2016-10-17
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Beverly
  • Star ratings:
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I recommend this bus!
We were pleased with our trip except for the fact that our departure bus from Union Station was 90 minutes late.
  • Posted on: 2016-10-12
  • Depature: Washington, DC
  • Arrival: Baltimore, MD
  • Name: peter
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I recommend this bus!
all seats were defected. but Windows were clean.
  • Posted on: 2016-10-11
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Vitaliy Eliosof
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I recommend this bus!
  • Posted on: 2016-10-07
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Peter Holmes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-05
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Eva Szaloczi
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I recommend this bus!
The trip back from NY to Boston was nice, comfortable, convenient. Some people were some times too loud even though the driver asked the passenger for quiet privat communication.
  • Posted on: 2016-10-05
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Eva Szaloczi
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I recommend this bus!
Boston South Station, I enter in the building where the train tracks were, and nobody could say where the bus-terminal is.No information, no signs, no arrow. 6.30 in the morning... it took me more then 15 minutes to find the right gate. Marked was NeW York EXPRESS and Peter Pan, but no Greyhound. For tourists it is confusing. Next time I'd choose Peter Pan. The bus to NY was too cold, I could not regulate the temperature. I think it was central AC... In NEW YORK was all that clear, the ride back was more pleasent because the driver's greeting words were nice and usefull. Thank you.
  • Posted on: 2016-10-04
  • Depature: Baltimore, MD
  • Arrival: Boston, MA
  • Name: Ramona
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: Pittsburgh, PA
  • Arrival: New York, NY
  • Name: Susannah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: marina sachs
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I recommend this bus!
My bus driver was unbelievably rude to a number of passengers. Some passengers did not speak English as their first language, and misunderstood the driver about whether they were allowed to sit in the front. She screamed at them repeatedly, with unnecessary force. the entire bus could hear it and it was beyond unprofessional. I felt unsafe and many of us questioned whether we should be on the bus or not. though the ride was smooth, and we only arrived 10 minutes late, I was really concerned about the way the bus driver treated passengers, and how she reacted to violently to such a small mistake.
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Rafael Marfil
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I recommend this bus!
Great trip! Very comfy bus, would do it again ☺️
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Pittsburgh, PA
  • Name: Monay Elaine Cow
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I recommend this bus!
The bus broke down and we had to return to Pittsburgh station which made me a little late for my trip and I was wondering would there be some way or discount for the compensation of my time?
  • Posted on: 2016-09-27
  • Depature: Boston, MA
  • Arrival: New York, NY
  • Name: Avelin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-23
  • Depature: New York, NY
  • Arrival: Boston, MA
  • Name: Hsiao-chuan Wang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-13
  • Depature: Cleveland, OH
  • Arrival: New York, NY
  • Name: abbey
  • Star ratings:
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I recommend this bus!
The driver-Eric Tibbs- was so terrible in so many ways that he entirely ruined my experience.
  • Posted on: 2016-09-13
  • Depature: New York, NY
  • Arrival: Cleveland, OH
  • Name: abbey
  • Star ratings:
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I recommend this bus!
    Greyhound review summary
  • Total Number of Reviews425
  • Overall Raiting3.9
  • Bus Cleanliness4.1
  • Punctuality3.7
  • Bus Service & Staff4.0
  • Bus Comfort3.7
  • Recommend Yes70.8%
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