Eastern Coach Rating & Reviews

5816 Reviews

Find and read all the latest Eastern Coach reviews from fellow bus travelers. These verified Eastern Coach reviews have been submitted from real customers who booked their Eastern Coach tickets on GotoBus.com. The customer reviews evaluate Eastern Coach service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2018-01-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: James canapp
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I recommend this bus!
  • Posted on: 2018-01-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi
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I recommend this bus!
  • Posted on: 2018-01-19
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi
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I recommend this bus!
  • Posted on: 2018-01-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Abdoul AKINOCHO
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I recommend this bus!
Amazing ride
  • Posted on: 2018-01-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Abdoul Akinocho
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I recommend this bus!
Amazing ride
  • Posted on: 2018-01-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
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I recommend this bus!
  • Posted on: 2018-01-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
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I recommend this bus!
  • Posted on: 2018-01-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
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I recommend this bus!
  • Posted on: 2018-01-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: lycetta
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I recommend this bus!
  • Posted on: 2018-01-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sharay
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I recommend this bus!
The bus arrived late on Friday January 12th for departure we departed 30mins late and I arrived to my destination 2 hrs later than arrival time.
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Matonia Jones
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I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Taylor Johnson
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I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: William Tvedt
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I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Tvedt
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I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tiara thomas
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I recommend this bus!
Eastern bus is by far thr best bus company ive ever did business with.
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Denise Powell
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I recommend this bus!
Ride was good.
  • Posted on: 2018-01-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denise Powell
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I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: rickelle folk
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I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
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I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tianda
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I recommend this bus!
It was extremely hot. I could not charge my phone, the charge was not working
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pavel Cislaru
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I recommend this bus!
  • Posted on: 2018-01-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CHRISTINE
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I recommend this bus!
  • Posted on: 2018-01-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Miriam
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I recommend this bus!
The bus driver and staff were amazing The bus was clean except for the seats. They were stained
  • Posted on: 2018-01-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jordan
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I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
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I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
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I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
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I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
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I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
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I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
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I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: CHRISTINE Keba P
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I recommend this bus!
We got there an hour early! Smooth ride!
  • Posted on: 2018-01-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Edwards.irma1024
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I recommend this bus!
Staff was great!
  • Posted on: 2018-01-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Hope
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I recommend this bus!
I wish the driver wouldn't talk on the phone for long periods of time. every dangerous while driving may people.
  • Posted on: 2018-01-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sabrina Chase
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I recommend this bus!
GoToBus has horrible customer service not at all willing to assist stranded passengers with ticket problems. I will never use or recommend this service to anyone. Any other service would be more helpful then money robbing GoToBus.
  • Posted on: 2018-01-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
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I recommend this bus!
  • Posted on: 2018-01-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
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I recommend this bus!
  • Posted on: 2018-01-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pavel Cislaru
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I recommend this bus!
  • Posted on: 2018-01-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Odessa
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I recommend this bus!
The bus was an hour late and there’s only power outlets on some seats
  • Posted on: 2018-01-11
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
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I recommend this bus!
Good Service
  • Posted on: 2018-01-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brian Cruel
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I recommend this bus!
  • Posted on: 2018-01-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Miriam Camacho
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I recommend this bus!
  • Posted on: 2018-01-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
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I recommend this bus!
  • Posted on: 2018-01-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ABULBASAR MOMINU
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I recommend this bus!
  • Posted on: 2018-01-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christina Edward
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I recommend this bus!
  • Posted on: 2018-01-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christina Edward
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I recommend this bus!
  • Posted on: 2018-01-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christina Edward
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I recommend this bus!
The bus was over an hour late.
  • Posted on: 2018-01-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Christina Edward
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I recommend this bus!
  • Posted on: 2018-01-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Cynthia Campanal
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I recommend this bus!
The driver arrived 45 minutes late. Customer Service very hard to get a representative on the phone to assist with travel problems. Driver refused to let me and my son board the bus, rude arrogant and not fluent or literal enough in English to read the written E-ticket info & refuses to call his own bus company. He rather strand paying customers then drive to destination . Then he refused to drive the bus causing another lengthy delay.
  • Posted on: 2018-01-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: isaac burak
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I recommend this bus!
very very late almost 1 hour
  • Posted on: 2018-01-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
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I recommend this bus!
this time was very good ...
  • Posted on: 2018-01-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Diamone
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I recommend this bus!
  • Posted on: 2018-01-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashley Hawkins
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I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalil Mason-Alph
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I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kasey
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I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Patrick U.
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I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Yanuario Picado
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I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Fernando Strohsc
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I recommend this bus!
  • Posted on: 2018-01-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rashida
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I recommend this bus!
The bus driver was rude and nasty. Asked him where outlets were located and he raised his voice
  • Posted on: 2018-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jorge Avila
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I recommend this bus!
Good trip again. Cant really complain about reaching late due to traffic conditions. Smooth ride.
  • Posted on: 2018-01-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anthony
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I recommend this bus!
  • Posted on: 2018-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don
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I recommend this bus!
  • Posted on: 2018-01-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chrismary Brown
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I recommend this bus!
Safe ride. Punctual and affordable. Will always travel with goto.bus
  • Posted on: 2018-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: CML
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I recommend this bus!
The bus was clean, on time, and heated on a very cold night! Driver was very nice and communicative.
  • Posted on: 2018-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lucy
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I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gordon
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I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lynette Adonis
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I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: BRIAn cruel
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I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jalaysha
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I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Isaias
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I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalia
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I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalia
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I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Faye
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I recommend this bus!
Ride was cool
  • Posted on: 2018-01-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jay
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I recommend this bus!
  • Posted on: 2018-01-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yliana Diaz
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I recommend this bus!
Very good service. Punctual, clean.
  • Posted on: 2018-01-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Destini
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I recommend this bus!
I just don’t like the crowned and lil space that I have.
  • Posted on: 2018-01-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: James
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I recommend this bus!
Its always a pleasant experience on Gotobus. My only complaint would be that the ear phone policy is not being enforced. Other than that, I look forward to my next travel via Gotobus.
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph Cascio
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I recommend this bus!
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jinxing chen
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I recommend this bus!
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jinxing chen
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I recommend this bus!
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jinxing chen
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I recommend this bus!
was ok
  • Posted on: 2018-01-01
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Ida
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I recommend this bus!
I was very happy
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tamila
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I recommend this bus!
This is a worth bus service company , I did not get in to the bus . Was standing in front of the departure place , bus dod not come , when I went to the office they ( stuff was terrible in action and lies) have told me that I had to have made check inc to the office before I get in to the bus, I have asked them , why they did not let us know , if we have to do check on ? They have told me that I have that written in the ticket. I am planing to go to the court . I don't like when somebody lies to the face of the client.
  • Posted on: 2018-01-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
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I recommend this bus!
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jinxing chen
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I recommend this bus!
was alright
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Prem kumar
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I recommend this bus!
Very good
  • Posted on: 2017-12-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Serena belasquez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: BRIMBEUF
  • Star ratings:
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I recommend this bus!
The driver put a vidéo with sound very high, After 3 requests to put lower, the woman was not happy and turned off !!! At The first stop, they didnt inform us for the time to stay, we had to ask to the driver to wait 6 persons !!!
  • Posted on: 2017-12-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chrismary Brown
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jakubowski
  • Star ratings:
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I recommend this bus!
Bus was cold inside . Arrival to Washington Dc with 1 hour late.
  • Posted on: 2017-12-30
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Jorge Merino
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Immanuel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanuel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kendra Hargrove
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tessaya
  • Star ratings:
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I recommend this bus!
I really enjoyed my ride to Washington DC. The bus was clean and got me there fas. It also had chargers so that I could plug up my phone and listen to music all the way there. Thank you.
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalil
  • Star ratings:
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I recommend this bus!
I truly love riding with Eastern Coach!!
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shaliah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ola
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jules Nelson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Darlene Scotr
  • Star ratings:
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I recommend this bus!
When i got on the bus in rockville there was no heat until we got to baltimore we were freezing on the bus. Also the bus smelled as if someone was smoking on the bus the entire trip
  • Posted on: 2017-12-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Martha Jackson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Of all the Chinatown buses, this one is superior. However it was crowded and cramped still.
  • Posted on: 2017-12-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alseynou
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tamar
  • Star ratings:
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I recommend this bus!
Lovely
  • Posted on: 2017-12-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Creence Lin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: sydney bennett
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Raychel
  • Star ratings:
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I recommend this bus!
The rides were comfortable going and coming from Richmond VA.
  • Posted on: 2017-12-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CHRISTINE Keba P
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: FRENCHI JONES
  • Star ratings:
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I recommend this bus!
Drivers drive recklessly at times. Drive too fast and are also rude at times.
  • Posted on: 2017-12-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: tyree
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rhyne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daniel Tam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daniel Tam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aissata
  • Star ratings:
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I recommend this bus!
I always have the best experience with the eastern bus. The bus is confortable, they have the best drivers and it’s so affordable.
  • Posted on: 2017-12-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Derrek Hughes
  • Star ratings:
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I recommend this bus!
Nice
  • Posted on: 2017-12-24
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Yliana Diaz
  • Star ratings:
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I recommend this bus!
Good service
  • Posted on: 2017-12-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Vonda Tolson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley Delatorre
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anne Rousseau
  • Star ratings:
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I recommend this bus!
The outlet was near the person I was sitting and I could not access it because my cord was not long enough. The seats could be slightly more comforting and east to adjust.
  • Posted on: 2017-12-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Leticia puccio
  • Star ratings:
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I recommend this bus!
Bathroom was dirty , bus temperature cold especially for older people and empty sanitizer in bathroom.
  • Posted on: 2017-12-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R Tarve
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Derris
  • Star ratings:
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I recommend this bus!
The booking experience was easy!. The ride was safe and prompt. The staff was cool. I ride with the company all the time. Its always a good experience.
  • Posted on: 2017-12-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: taiwanda ellis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: taiwanda ellis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brian Cruel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Bennette
  • Star ratings:
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I recommend this bus!
The Gentleman At the 34th street location in NYC is amazing! Everything runs so smooth because of him, he is the b st!!
  • Posted on: 2017-12-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: An
  • Star ratings:
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I recommend this bus!
I really enjoyed the ride
  • Posted on: 2017-12-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alex Neumeier
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carmen Wu
  • Star ratings:
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I recommend this bus!
Bus station was difficult to find, but other than that, no major issues. Great price.
  • Posted on: 2017-12-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chong Hui Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jermaine
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: blanchon
  • Star ratings:
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I recommend this bus!
Internet not available and no USB
  • Posted on: 2017-12-15
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-15
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nykkira
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisa Bennette
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Elaina H
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Silas Lennon, Jr
  • Star ratings:
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I recommend this bus!
I had to ask the bus driver to turn the wall charging switch on, though we weren't even halfway through the bus ride. I did notice that the other Asian passengers towards the front of the bus had their power outlets plugged in and running. I also noticed after stopping at the next stop a hr or more away that a man was searching through all the available outlets to see which outlet towards the middle and rear of the bus were working, thus notifying me that the power outlet switch wasn't turned on for over a two hour period.
  • Posted on: 2017-12-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: George feiser
  • Star ratings:
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I recommend this bus!
Very good service I use them often
  • Posted on: 2017-12-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nancy
  • Star ratings:
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I recommend this bus!
The bus arrived late in New York. No one tells you that the bus is going to be late or how long you will be waiting for it. The driver drove like a maniac, breaking often. We ere already an hour late arriving at our destination when he pulls off at Mr Fuel gas station, doesn't say anything, he gets off the bus and comes back 15 minutes later and continues driving, making us even later.
  • Posted on: 2017-12-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jakita Miller
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jakita Miller
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sade martin
  • Star ratings:
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I recommend this bus!
Although the bus seems uncomfortable it’s a great way to get home
  • Posted on: 2017-12-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Sylvia
  • Star ratings:
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I recommend this bus!
Driver is accommodating and make sure his passengers are ok
  • Posted on: 2017-12-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: James
  • Star ratings:
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I recommend this bus!
It is always a nice experience on Eastern.
  • Posted on: 2017-12-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: gabriel
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Larry Bryant
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: misc brah
  • Star ratings:
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I recommend this bus!
Gj,dm but less sloots slooting next time please
  • Posted on: 2017-12-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: B Shim
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: B Shimg
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: SD
  • Star ratings:
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I recommend this bus!
Got me to my destination safely even in e the snow without delays.
  • Posted on: 2017-12-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alexis Williams
  • Star ratings:
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I recommend this bus!
My fiancé and I got our bag stolen (and theirs left behind) by one of the other passengers traveling with Eastern this past Friday 12/8 - Monday. We aren't even sure if the person who did so was a person who got off in D.C or a person who got off very quickly in Richmond (due to the heavy snow). The staff seemed very unapologetic and seemed not to be very empathetic toward it. It was a snowstorm and we had no clothes, no toiletries. Maybe Eastern should implement a color coding system for their customers and their checked luggage. You get a blue tag if you're getting off in D.C. A red tag for Richmond, a yellow tag for NYC. I think it'd be easier and would help prevent mistakes like this. Very valuable things were taken from us. Very heartbroken and disappointed with Eastern travel.
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola.lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: daniel
  • Star ratings:
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I recommend this bus!
Super fast and driver braked so hard a lady fell down in the aisle it ruled.
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Adrianne
  • Star ratings:
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I recommend this bus!
Definitely my favorite bus service from Richmond and DC!!!
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Adrianne
  • Star ratings:
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I recommend this bus!
Always excellent service!
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Barbara Langhorn
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shereice
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The Bathroom was filthy
  • Posted on: 2017-12-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Donald
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Best trip ever.. Fast clean bus
  • Posted on: 2017-12-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ann Olive
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ann Olive
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jesse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jim Weil
  • Star ratings:
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I recommend this bus!
Welcome transportation option at affordable price
  • Posted on: 2017-12-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
i paid $25.00 for my ticket on line and the driver charge $20.00 to the people with out reservation why they paid less than me when I did it early ...
  • Posted on: 2017-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jermaine
  • Star ratings:
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I recommend this bus!
good ride
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jermaine Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jermaine Allen
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Driver was a little tired but he pushed threw which wasnt safe so i recommend drivers get rest or take breaks
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ann
  • Star ratings:
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I recommend this bus!
Good ride.
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sabina Michel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sabina Michel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: daniel
  • Star ratings:
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I recommend this bus!
Bretty gud XDDD
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kenneth Jones
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Cory smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: B Shim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-12-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: B Shim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kate Powers
  • Star ratings:
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I recommend this bus!
Unfortunately I had a really bad experience on my way down from NYC to Richmond (although the return ride was infinitely better). Our driver stopped driving in the MIDDLE of the highway for 15 minutes to fiddle with the GPS- cars were literally rushing by us going 60 mph and it was like the driver thought it was perfectly normal to stop. Later in the ride when stopping in MD, he driver around in circles trying to find the spot to park, which was worrisome and uncomfortable. I honestly didn't feel safe with that driver and for that reason feel Everton on that bus is entitled to a refund. The bus was also 45 min late for pickup.
  • Posted on: 2017-12-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CHRISTINE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-12-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Philippe Blot
  • Star ratings:
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I recommend this bus!
Driver was smoking while driving the bus. He monopolized the right front seat with his luggages and refused passengers to seat behind him so he can smoke freely. But I told him to stop smoking in the bus.
  • Posted on: 2017-12-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Stella
  • Star ratings:
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I recommend this bus!
On time,bus drivers have respect for passengers & driving cautiously
  • Posted on: 2017-12-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Charlotte Haskin
  • Star ratings:
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I recommend this bus!
Why isn't anyone besides asian allowed to sit in fthe front seats?
  • Posted on: 2017-12-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alireza Bayat
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Farouk
  • Star ratings:
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I recommend this bus!
Good price and punctual.
  • Posted on: 2017-11-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Olufemi olofintu
  • Star ratings:
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I recommend this bus!
Always on time
  • Posted on: 2017-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Adelaine Tan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Troy
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nathaniel
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lizzie
  • Star ratings:
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I recommend this bus!
The trip was good Thank you
  • Posted on: 2017-11-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Farouk
  • Star ratings:
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I recommend this bus!
It is practical to travel to NYC, affordable and punctual.
  • Posted on: 2017-11-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: tatiana burak
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alba Baltodano
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: TN
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sanjay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chee-Ming
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chee Hung
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zandro Galolo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vasudha
  • Star ratings:
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I recommend this bus!
Other bus services are equally good or even better. But my primary issue with Eastern while catching the bus from DC to NY is that the ticket was extremely unclear about the process of catching the bus. I reported half an hour early but still missed my bus. You have to be more clear about the process about boarding buses if the process is not the norm. There were around 10 people with me who missed the bus because of the sam reason.
  • Posted on: 2017-11-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zandro Galolo
  • Star ratings:
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I recommend this bus!
I would recommend your bus company to everybody ,. Nice experienced , I love it ,
  • Posted on: 2017-11-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zandro Galolo
  • Star ratings:
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I recommend this bus!
I had always a great time traveling with Easterb Bus ,. Good service .
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: leonard orlowski
  • Star ratings:
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I recommend this bus!
Great ride Richmond to NYC
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: rickelle folk
  • Star ratings:
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I recommend this bus!
on my last 3 trips there has not been either no wifi and/or power to charge electronics. I am about to stop riding with eastern. I know only 1 concern does not make a difference, but you need to make sure that all bus have power and wifi for the customers. On each trip, I asked the driver and he stated there was nothing that they can do since that is how they received the bus.
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anka
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anka
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leonard Davis
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The Staff in Wash. DC are especially nice
  • Posted on: 2017-11-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: john prothro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
none
  • Posted on: 2017-11-26
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kendale
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The arrival time was 2.5 hrs behind
  • Posted on: 2017-11-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pirttimaki
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
If you don't mind travelling with a stinky toilet and not so confortable seat, it's cheap and on time.
  • Posted on: 2017-11-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Premkumar selvan
  • Star ratings:
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I recommend this bus!
Nice
  • Posted on: 2017-11-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Teron Collins
  • Star ratings:
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I recommend this bus!
Great experience.
  • Posted on: 2017-11-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Olufemi olofintu
  • Star ratings:
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I recommend this bus!
I really enjoyed my trip to Baltimore. Initially I was doubting their capabilities, but a trial convinced me.keep it up.
  • Posted on: 2017-11-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: LeTisha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Belinda
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus picked up a half hour later than scheduled, however we still got there on schedule. Overall, the trip was great.
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Krista
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kinjal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kinjal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: LeTisha
  • Star ratings:
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I recommend this bus!
Bus was overbooked. Had to wait an hour for the next one. Either add more time slots, or don’t sell tickets for seats you cannot provide.
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aly
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shawnette
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great experience ..the bus was on time...
  • Posted on: 2017-11-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pavel Cislaru
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sanjay
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
i was told that charging socket will be there at every seat. it was not the case. leg room was very less and seat cushion was very tight
  • Posted on: 2017-11-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Héctor Palomo
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicholas
  • Star ratings:
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I recommend this bus!
Main issue was that the bus stayed at the Penn station stop for about an hour and a half. Scheduled to arrive at 7:30pm, actual arrival was 9:15pm. These buses are rarely perfectly timed but there was no explanation for the delay in NYC. Aside from that the ride was relatively comfortable and quiet.
  • Posted on: 2017-11-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicholas
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: daniel
  • Star ratings:
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I recommend this bus!
Good good good
  • Posted on: 2017-11-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mariana de jesus
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Katherin rodrigu
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Katherin rodrigu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tawana
  • Star ratings:
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I recommend this bus!
The bathroom was totally disgusting. The driver didn't inform passengers we were going to be waiting at the Washington DC stop for 15minutes yo pick up additional passengers so we could have gotten off the bus for a short break.
  • Posted on: 2017-11-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tajhane Green
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ASHLEY DELATORRE
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-11-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Freddy Espitia
  • Star ratings:
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I recommend this bus!
My bus was cancelled thirty minutes after it was supposed to depart on a Sunday night. I had been waiting outside in the rain for it to arrive for a while and I had to subsequently walk across NYC and purchase two additional bus tickets to Richmond, VA to arrive on time to work the next morning. There is no excuse for cancelling a bus with no notice and giving no solutions to those who had purchased tickets and had no place to stay on Sunday night/had necessary engagements the next day. I would never recommend this bus service to anyone again.
  • Posted on: 2017-11-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kene Brown
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: wendy
  • Star ratings:
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I recommend this bus!
Nice quick organized trip. However there was no toilet tissue in the stall. I would recommend wipes for the toilet for the ladies because it's hard to go standing up and who wants to sit on a wet set. Bus was on time and comfortable
  • Posted on: 2017-11-19
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Elizabeth Witche
  • Star ratings:
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I recommend this bus!
Driver got us to Baltimore without any issues. Highly recommend Eastern.
  • Posted on: 2017-11-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Simone
  • Star ratings:
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I recommend this bus!
there was a deaf woman with a child trying to board the bus. She booked on goto website and it booked with different company. They would not allow her to ride and just compliment the issue. I paid for there ticket. Customer service was horrible.
  • Posted on: 2017-11-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hui Chin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hui Chin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Carlotta Cassai
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ASHLEY DELATORRE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Q
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: weng
  • Star ratings:
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I recommend this bus!
He doing right
  • Posted on: 2017-11-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Donna Field
  • Star ratings:
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I recommend this bus!
I attempted to book this trip. The web came back saying the bus was sold out, I did not receive any type of confirmation however I was charged for the trip. I called customer service, they told me to send e mail to the complaints web sight, i have done this and no response, not even acknowledgement of my complaint. I am extremely upset and unsatisfied
  • Posted on: 2017-11-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Andrew Pender
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Christine
  • Star ratings:
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I recommend this bus!
My ride to NY the was comfortable and punctual both ways
  • Posted on: 2017-11-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: B
  • Star ratings:
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I recommend this bus!
So fast so smooth
  • Posted on: 2017-11-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: B
  • Star ratings:
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I recommend this bus!
Will always chose Eastern bus
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bosha
  • Star ratings:
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I recommend this bus!
Fast clean service
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Walt Goethel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denise Powell
  • Star ratings:
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I recommend this bus!
Bus was clean and ride was comfortable. Loved the plugs for charging my phone.
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Denise Powell
  • Star ratings:
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I recommend this bus!
The bus was very clean and the ride was very comfortable. What I especially appreciated was the sockets to plug in my charger. Thank you.
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Donnamarie Lipsc
  • Star ratings:
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I recommend this bus!
For the most part I had a pleasant ride to Virginia on the Gotobus. My reason for not giving a five rating in all categories is as follows. I thought that the attendant could have communicated more about the bus arrival time. It was a cold day and the bus was late. I understand that traffic is a problem but being advised of delays would be appreciated. The bathroom was lacking in toilet paper but otherwise clean. We also stopped at least once to have a break so the bathroom wasn't over used. Altogether, not a bad trip for the price.
  • Posted on: 2017-11-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Julia
  • Star ratings:
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I recommend this bus!
Super easy and manageable trip. I never used the restroom or the wifi on the bus, but it was a smooth easy ride. We stopped once in Delaware for a bathroom/snack break. Great trip and would use this service again.
  • Posted on: 2017-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rickelle Folk
  • Star ratings:
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I recommend this bus!
There was no power on power on the bus for anyone to charge their phones/computers. Also, you need to have on your website or somewhere for customers to know that the pick-up and drop off location has been changed. Last time I rode the bus, the bathroom was nasty. I've been riding with Easter for a long time, but I'm thinking about not riding with eastern any longer.
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ASHLEY DELATORRE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Xavier
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Xavier
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: CHRISTINE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ASHLEY DELATORRE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: B Shim
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: B Shim
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-11-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Emily
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Emily
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Myriem Seabron
  • Star ratings:
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I recommend this bus!
I would not recommend Eastern only because of the lack of parking for your vehicle when you travel. Having to rely on finding street parking and hoping your car stays safe adds stress to travel. The bus was about 15 minutes late picking up, but on time for the return. Bus was clean. Staff polite.
  • Posted on: 2017-11-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leah Taub
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: N.L.
  • Star ratings:
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I recommend this bus!
Very affordable, not that comfortable seating & very hot. Great option for a quick, cheap get away.
  • Posted on: 2017-11-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kwamena
  • Star ratings:
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I recommend this bus!
Had an excellent and smooth ride from Richmond to New York and on time. I'll greatly recommend gotobus.com. in 10 days I'll use it again to Columbus Ohio. Good job.
  • Posted on: 2017-11-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Darius S
  • Star ratings:
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I recommend this bus!
Wonderful!
  • Posted on: 2017-11-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Darius S
  • Star ratings:
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I recommend this bus!
Great service. Great ride!
  • Posted on: 2017-11-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Kiara Tarver
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Octavia
  • Star ratings:
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I recommend this bus!
The 1rst bus was over 1 hour late & the condition of the bus was horrible. The return bus was great, no complaints.
  • Posted on: 2017-11-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chintan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anabel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dern Ramdin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Faye
  • Star ratings:
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I recommend this bus!
I enjoy the service with Eastern coach & will recommend it to my friends!
  • Posted on: 2017-11-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Harry Wilkins
  • Star ratings:
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I recommend this bus!
I will not be using the services of Eastern coach. He checked in at one location, they didn't give him back the signed ticket. He gave them the extra e-ticket with his name on it but they hassle him because at check in they didn't give him the ticket back. They finally let him go on the bus. Thank God I had the extra ticket with his name on it. Not organized.
  • Posted on: 2017-11-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-11-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dan
  • Star ratings:
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I recommend this bus!
always good
  • Posted on: 2017-11-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: B Shim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2017-11-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: B Shim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Bobby verna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-11-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Melissa
  • Star ratings:
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I recommend this bus!
12:30Am trip to NY the driver's driving was THE WORST he was clearly sleepy.He switch drivers it was better but shook me up couldn't sleep! Your drivers MUST get rest!!
  • Posted on: 2017-11-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: blanchon
  • Star ratings:
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I recommend this bus!
restrooms dirty
  • Posted on: 2017-11-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Destinee Baughan
  • Star ratings:
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I recommend this bus!
Needs more comfortable seating and a cleaner bathroom
  • Posted on: 2017-11-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benjamin Tschida
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kai
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Faye Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: jeremy easley
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Al lott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexandra
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lois Frederick
  • Star ratings:
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I recommend this bus!
Such friendly staff in the Richmond, VA office.
  • Posted on: 2017-10-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sheena
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
My departing bus had seats that were quite tight between rows. This was a little uncomfortable, but the price made it worth it!
  • Posted on: 2017-10-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Toni Jones
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke LaLiberte
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Barbara Mallen
  • Star ratings:
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I recommend this bus!
Had a very good trip. Despite the rainy weather, we still made good time and arrived at the destination very close to the posted times. Very pleasant seatmate
  • Posted on: 2017-10-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Neisha
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: BS
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: BS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: BS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: BS
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
comfortable experience, thanks!
  • Posted on: 2017-10-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: BS
  • Star ratings:
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  • Comfort:
I recommend this bus!
comfortable experience, thanks!
  • Posted on: 2017-10-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lize
  • Star ratings:
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I recommend this bus!
Bus was more than two hours late without even notifying passengers.
  • Posted on: 2017-10-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ANDREA
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lois Frederick
  • Star ratings:
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I recommend this bus!
The phone charging port under my seat didn't work. Minor inconvenience but it sucked to have to ask the gentleman behind me to charge my phone
  • Posted on: 2017-10-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cynthia Carvajal
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Giorgia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Crystal E Sawyer
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jean Beard
  • Star ratings:
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I recommend this bus!
The bus from Richmond to New York was dirty and old - especially the bathroom. The bus on my trip home was great.
  • Posted on: 2017-10-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Gail Stewart
  • Star ratings:
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I recommend this bus!
It’s so convenient. Timely and great drivers. Love ❤️
  • Posted on: 2017-10-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: leah
  • Star ratings:
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I recommend this bus!
Always use this bus!
  • Posted on: 2017-10-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Emelia Mensah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha Cain
  • Star ratings:
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I recommend this bus!
Always a quick smooth ride. Wifi provided. Comfortable.
  • Posted on: 2017-10-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: donald Freeman-K
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Crystal
  • Star ratings:
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I recommend this bus!
Fast, professional and clean
  • Posted on: 2017-10-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joan
  • Star ratings:
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I recommend this bus!
See you next month!
  • Posted on: 2017-10-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Patti Pickering
  • Star ratings:
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I recommend this bus!
I have had very good experiences traveling with Eastern Coach and have recommended it to friends. the seats are fine, the cabin climate is comfortable, clean and without bad odors. I like the travel hosts, boarding with ease and convenient pickup and drop off locations suit my needs.
  • Posted on: 2017-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lieke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kytina smith
  • Star ratings:
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I recommend this bus!
I seen a roach in my seat and one in the bathroom. I am highly disappointed!!!
  • Posted on: 2017-10-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: ShaVaughn
  • Star ratings:
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I recommend this bus!
The entire bus reaked of urine and feces. Shampooing the seats every so often wouldn’t be a bad idea.
  • Posted on: 2017-10-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: dan
  • Star ratings:
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I recommend this bus!
Chinese driver cracks me up every time lol "Fiftee Minas"
  • Posted on: 2017-10-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: TRACEY
  • Star ratings:
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I recommend this bus!
Seating does not cater for tall people and makes it worst when the person in front recline their seat...thought I was going to loose my knee
  • Posted on: 2017-10-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lizzie
  • Star ratings:
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I recommend this bus!
outlets didn't work to charge phone
  • Posted on: 2017-10-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Crystal
  • Star ratings:
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  • Comfort:
I recommend this bus!
Very professional!!!!
  • Posted on: 2017-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Malika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Claudette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tsz wai Wallis c
  • Star ratings:
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I recommend this bus!
The toilet sinks up the whole bus, and you need some cleaning to the whole washroom...The wall...The handles and stuff
  • Posted on: 2017-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
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  • Comfort:
I recommend this bus!
Comfortable and affordable
  • Posted on: 2017-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Very clean and on time professional
  • Posted on: 2017-10-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Joanne hines
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-21
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Ethan Schwartz
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
I can't blame you for gridlock but the seats were not plush and were uncomfortable for a tall man.
  • Posted on: 2017-10-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Daniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
Great service
  • Posted on: 2017-10-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Caesar tang
  • Star ratings:
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I recommend this bus!
good service,good driver
  • Posted on: 2017-10-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marcela Ivanovic
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kjara Wurst
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kjara Wurst
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ashley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Esta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Esta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: daniel baker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
Lol @ rest stop announcement
  • Posted on: 2017-10-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anshul
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Generally clean but had some sticky peelable lid cover near my foot space that kept sticking to shoe. Bus was 1 hr behind in showing up at penn state station guess some construction at the tunnel. Positive was eastern had a crew member at the stop taking care of first come first to board logistics. Driver was very cautious stuck to good speed and cover few delays at DC. Uber trip to get to and from bus station was double or the ticket price from NY to VA. Highly recommended.
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The best.
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
always a pleasure riding with them! never a time where I’ve had a bad experience thus far
  • Posted on: 2017-10-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Since I’ve been taking the bus with them I no longer even look at any other bus companies. They are awesome.
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Staff was great and the trip was nice and cozy
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent. Trip was very quick and comfortable
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Well worth my money. I hate amtrack now!!
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Found out about this bus my freshman year of college and I will never go back to amtrack again. So inexpensive abd cofortable and easy and fast. Staff are often friendly
  • Posted on: 2017-10-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Comfortable always get there before time stated. Worth your money
  • Posted on: 2017-10-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-10-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chintan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was on time to arrive however got late to the destination by 45 minutes. The power outlet on the bus wasn't working.staff was professional. The seats have less space as compared to others. Overall, you get what you pay for. At least it reached the destination safely.
  • Posted on: 2017-10-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Darius Sanford
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great way to travel. Not all of the outlets work on the bus, so that's something that could be looked into.
  • Posted on: 2017-10-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Marilou
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anabel Reyes-Ova
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
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I recommend this bus!
  • Posted on: 2017-10-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mulva
  • Star ratings:
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I recommend this bus!
Pretty dank tbh
  • Posted on: 2017-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: marietta
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Manana
  • Star ratings:
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I recommend this bus!
It was very pleasant experience overall
  • Posted on: 2017-10-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexander
  • Star ratings:
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I recommend this bus!
Wi-fi was weird. Bathroom smelled really bad. There were air fresheners in there but they definitely were expired.
  • Posted on: 2017-10-09
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: TammiMBarnes
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I recommend this bus!
I had an enjoyable trip coming and going. My return bus to Richmond,Va. was a little late but I was told and okay with it being a little late.
  • Posted on: 2017-10-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nirmal
  • Star ratings:
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I recommend this bus!
Very good experience...
  • Posted on: 2017-10-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nirmal
  • Star ratings:
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I recommend this bus!
Very good experience...
  • Posted on: 2017-10-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sonia Aguiar
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I recommend this bus!
The ride is very comfortable and you cannot ask more for the price you pay. However, punctuality is a HUGE problem. The bus is never on time neither leaving or arriving to its destination. The bus was scheduled to arrive in Richmond at 11:00 pm and it arrived at 12:45am. I often take this same bus route and it has NEVER made it to Richmond at 11:00 pm. The wifi is very weak. Bus is always clean.
  • Posted on: 2017-10-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vincent & Velva
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yvette Gibson
  • Star ratings:
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I recommend this bus!
I was very upset and fearful of arriving at my destination safely. The driver drove recklessly, too fast, and patrons had to yell several times for him to slow down. This was EAB3564, the 11:45pm from DC to NY on Friday 10/6/17. This is the first time I had any complaints of your busses or staff.
  • Posted on: 2017-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Caesar Tang
  • Star ratings:
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I recommend this bus!
Comfort and safe
  • Posted on: 2017-10-05
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: joseph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: joseph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: LeOntyne Toure
  • Star ratings:
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I recommend this bus!
This was my first trip during the day, I usually travel at night which is far more comfortable less crowded. First time traveling on Sunday, weekday (Tuesday-Thursday) when I travel. Traffic was congested. Thank God I purchased my ticket online, which provided priority seating. I appreciate the expanded hours for travel.
  • Posted on: 2017-10-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Kwon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daniel
  • Star ratings:
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I recommend this bus!
Its pretty dank tbh
  • Posted on: 2017-10-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: david greenblum
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-10-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bethany
  • Star ratings:
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I recommend this bus!
Driver got lost during first stop and had to ask for directions. About 30 min spent finding right location then getting back on route. Overall easy reliable experience.
  • Posted on: 2017-09-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-29
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Adrianne Burke
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leonard Parker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: C. Smith
  • Star ratings:
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I recommend this bus!
The bus is clean but the bathroom is smelly. If cleaned after each trip, it will not smell so bad. Seems like it not cleaned for days, terrible urine smell in whole bus.
  • Posted on: 2017-09-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Janice Terry
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Amy Hand
  • Star ratings:
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I recommend this bus!
Bus arrived 2 hours later than original start time!
  • Posted on: 2017-09-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hassan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nuribeel
  • Star ratings:
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I recommend this bus!
The driver need to stop stoping in so many stops because I choosr to go straight and come back straight but yet he decided to stop at 5 different locations! However, the driver was being rude! I felt uncomfortable!
  • Posted on: 2017-09-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: TATIA
  • Star ratings:
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I recommend this bus!
I LIKE TRAVELING WITH EASTERN BUS COMPANY, BUT YOUR BUSES NEED TO BE UPDATED, SO THE ELECTRIC PLUG OUTLET CAN WORK AND THE INDEPENDENT LIGHTS CAN WORK ALSO.
  • Posted on: 2017-09-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: chris baden
  • Star ratings:
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I recommend this bus!
The best part was when customer service assisted me with revising the date of my ticket. I was very grateful.
  • Posted on: 2017-09-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Isaac Adlerstein
  • Star ratings:
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I recommend this bus!
It would be helpful if the staff can scan the bus and announce when we are at a stop.
  • Posted on: 2017-09-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gladys
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: dan
  • Star ratings:
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I recommend this bus!
Cheap
  • Posted on: 2017-09-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nadia Delgado
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mizan kabir
  • Star ratings:
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I recommend this bus!
Very good but when update or change schedule they should not charge first time. At list first give free.
  • Posted on: 2017-09-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dieudonne Kabore
  • Star ratings:
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I recommend this bus!
Great experience!!!!
  • Posted on: 2017-09-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Felicita madera
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Archie Bagby III
  • Star ratings:
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I recommend this bus!
It was great
  • Posted on: 2017-09-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Timothy Smith
  • Star ratings:
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I recommend this bus!
Very nice, smooth ride courteous staff. A/C too high only problem.
  • Posted on: 2017-09-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Oladele
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-09-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Celeste
  • Star ratings:
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I recommend this bus!
The bus smelled horrible and the bathroom was DISGUSTING, and there was no tissue at all either!
  • Posted on: 2017-09-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Kahia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Francisco de la
  • Star ratings:
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I recommend this bus!
Cumple con lo básico
  • Posted on: 2017-09-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: dan
  • Star ratings:
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I recommend this bus!
Banging
  • Posted on: 2017-09-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: adrienne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adrienne
  • Star ratings:
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I recommend this bus!
Quite, fast bus. On time
  • Posted on: 2017-09-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adrienne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adrienne
  • Star ratings:
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I recommend this bus!
Fast bus !
  • Posted on: 2017-09-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adrienne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: destiny watson
  • Star ratings:
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I recommend this bus!
Clean bathroom after all passengers are off bus before and after each trip
  • Posted on: 2017-09-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: perrin
  • Star ratings:
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I recommend this bus!
Really nice. Easy to use and fast to travel.
  • Posted on: 2017-09-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vern James
  • Star ratings:
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I recommend this bus!
Bus windows looked like they had not been cleaned in a while. Screens were full of grime. Interior of the bus was very nice but could have used a cleaning and deodorizing. Driver was unable to speak clearly and politely; staff at the D.C. Station was very nice and informative.
  • Posted on: 2017-09-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: BQualana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mona Amin
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: daniel
  • Star ratings:
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I recommend this bus!
Pretty dank
  • Posted on: 2017-09-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ja'Nae
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natalya Koroleva
  • Star ratings:
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I recommend this bus!
Guys you have to do stops in service areas to use restrooms! It is really ridiculous when you have almost 5 hours ride without pee stops!!
  • Posted on: 2017-09-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Faviola Valdez
  • Star ratings:
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I recommend this bus!
I would book this bus again
  • Posted on: 2017-09-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Charte
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nitin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Susan Kiss Russo
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aliya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Susan Kiss
  • Star ratings:
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I recommend this bus!
This is yes/no. Yes for young people. Less likely for older people.The air-conditioning is freezing.The seats are less comfortable than in earlier years, there is less leg-room, and the overhead reading lights (at least on this bus) did not work during the ride. With the prices rising, I may take Amtrak more often, as I am elderly. I have been riding with this company for over 40 years - MANY improvements have been made. Thank you.
  • Posted on: 2017-09-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CHRISTINE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Robert Burke
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Candace
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Angelina
  • Star ratings:
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I recommend this bus!
Left my bag in the bus after arriving. Hopefully very responsive and helpful staff helped me to find it as soon as possible. Thank you so much one more time!
  • Posted on: 2017-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shaquana
  • Star ratings:
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I recommend this bus!
Great smooth ride
  • Posted on: 2017-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brian
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: CHRISTINE
  • Star ratings:
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I recommend this bus!
This ride was super smooth, we left on time, arrived on time.
  • Posted on: 2017-09-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kimberly
  • Star ratings:
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I recommend this bus!
I would prefer speaking to a live person about my experience on Friday. I must say that I am extremely disappointed that I was not able to travel on Friday and GotoBus chat on live and Eastern staff did not help to resolve this matter. I can be reached via mobile phone. Thank you.
  • Posted on: 2017-09-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Daviah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: DJ
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
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I recommend this bus!
  • Posted on: 2017-09-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kaltenbacher
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I recommend this bus!
  • Posted on: 2017-09-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sarah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
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I recommend this bus!
I am very impressed by the consistency of this bus service.
  • Posted on: 2017-09-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kaltenbacher
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I recommend this bus!
Price ok but bus too old, bad wireless connection, no amenities, restrooms dirty
  • Posted on: 2017-09-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Saleema rivera
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brian Cruel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brian Cruel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Edwin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anne-Marie Mikke
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marylu
  • Star ratings:
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I recommend this bus!
For being affordable and puntual yes, & if you need to get from point a to point b yes. But I'm a try tripper next, want to see how all the buses are.. I've been on some with wifi, plugs and water included (& if you forget your paper it's okay, they just look you up) eastern only excepts paper as proof of purchase. They super consider getting at least water for their customers. Thank you
  • Posted on: 2017-09-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: al lott
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I recommend this bus!
Fantasric experience. Best ever!!!
  • Posted on: 2017-09-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Diamynde bardoui
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I recommend this bus!
I was running late and he was still kind enough to let me on. He was very nice the entire ride.
  • Posted on: 2017-09-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: James Duck
  • Star ratings:
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I recommend this bus!
I enjoyed my ride and was pleasantly surprised by how fast we got to my destination. Thanks for everything and keep up the good work.
  • Posted on: 2017-09-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shalette Jones
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shawn Gray
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I recommend this bus!
The best of all the bus's I have travel on.
  • Posted on: 2017-09-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kenya Bradley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
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I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kritika
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I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Molly Underwood
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I recommend this bus!
The ride up to NYC, the power outlet didn't work, which was a big reason I even chose this bus line, so that was disappointing. The ride was also supposed to leave NYC at 3pm and then get to Richmond at 9pm per the ticket. The bus got into Richmond at 1015, which was also disappointing. Overall, I would ride again but I would just be aware that it might not be as on schedule as they say.
  • Posted on: 2017-09-11
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Janet
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I recommend this bus!
I enjoy the experience it was my first time using go bus. I will use it again.
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gloria
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I recommend this bus!
Good service and just in time
  • Posted on: 2017-09-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Renee
  • Star ratings:
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I recommend this bus!
The bus drivers need to have more flexibility to the customer. I was running like a min late and was at the bus before the driver left and he wouldn't allow me to get on the bus. That made for an exceptionally long day for me.
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: jacqueline palme
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I recommend this bus!
I have been very satisfied with the service that you provide and will definitely recommend anyone to ride with you and I will be riding with you very soon.
  • Posted on: 2017-09-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley Delatorre
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Harun
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Hurley clark
  • Star ratings:
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I recommend this bus!
The bus ride was ok. The only things I would change is people smoking weed and ir had to take other customers complaining of the smell.
  • Posted on: 2017-09-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aubrey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aubrey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey holland
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Juan Osorio
  • Star ratings:
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I recommend this bus!
Great service.
  • Posted on: 2017-09-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalil Mason-Alph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Charmaine
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Charmaine
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ökkeş Çiçek
  • Star ratings:
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I recommend this bus!
Eastern Bus was the worst bus company I have ever travel. The toilet of the bus was smelling terrible and staff were so rude!
  • Posted on: 2017-09-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: George Feiser
  • Star ratings:
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I recommend this bus!
Good servi!ce, great return for price, could stand to improve language barrier. By and by the best transportation deal out there we should take some lessons from our asian brothers and sisters!
  • Posted on: 2017-09-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Stefan Bunbury
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I recommend this bus!
Okay bus ride, besides the fact that a baby cried more than half of the trip !
  • Posted on: 2017-09-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bharath
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ricardo Villegas
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alfred Frasier
  • Star ratings:
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I recommend this bus!
Good Service
  • Posted on: 2017-09-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: heckmann
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kimberly Maldona
  • Star ratings:
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I recommend this bus!
I'd say yes for obvious reasons such as pricing. I say no because 1 of the staff was very very rude & to top it off he DIDN'T speak English. We sat in D.C. for half an hour which none of us riders were aware of. Last the rude 1 was going to leave me & my children because I took 3-5minutes more at rest stop due to having to wait. Thank god i sent my oldest back to bus because they aleays trying to leave somebody even thou we payed our fare. Mind you its okay when they stop the bus when they feel like it to smoke or whatever. Worse bus ever. Please make sure the staff SPEAK & understand ENGLISH.
  • Posted on: 2017-09-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: pantelis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
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I recommend this bus!
I love Eastern, it's my favorite bus company. However my most recent ride was a bit difficult. There was very poor ventilation with the bathrooms and it disturbed myself and the passengers the entire ride. Otherwise, it was a smooth ride.
  • Posted on: 2017-09-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hao Sun
  • Star ratings:
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I recommend this bus!
The driver was good yet the staff has been rude as always
  • Posted on: 2017-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Madeline Suazo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Julia Hardy
  • Star ratings:
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I recommend this bus!
I felt very unsafe on this bus ride. We stopped for 40 minutes to call the police to get a passenger off the bus and he may have stolen someone's luggage. A fight almost broke out. I do not feel like this is a safe way to get to New York.
  • Posted on: 2017-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: FITZ LLEWELLYN B
  • Star ratings:
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I recommend this bus!
Love the service. The bus driver was good but lacking in customer service but pleasant nonetheless. WiFi is strong
  • Posted on: 2017-09-06
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Daena Alfaro
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Faye Allen
  • Star ratings:
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I recommend this bus!
I have no complaints about Eastern Bus as a matter of fact I can give them a hands up because on one of my trips from Ny - Va the gentleman who accepted my fare for the trip aggressively stood up for me because no one othe bus wanted to switch seats so me and my daughter could sit together but after a few moments it worked out😀😀
  • Posted on: 2017-09-06
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph
  • Star ratings:
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I recommend this bus!
Always on time leaving Richmond
  • Posted on: 2017-09-06
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
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I recommend this bus!
very helpful staff
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Michelle L
  • Star ratings:
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I recommend this bus!
The cleaniness good The driver professional and courteous only one complaint not enough leg room.
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vaibhav Suresh K
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley clavijo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
The points was just for the driver.
  • Posted on: 2017-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shabbir
  • Star ratings:
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I recommend this bus!
The charger is the most important thing in the technology world and that was making me very uncomfortable.
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alvin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ania Oliver
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Adedayo laniyan
  • Star ratings:
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I recommend this bus!
Very punctual and one of the smoothest ride I have experienced
  • Posted on: 2017-09-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: tash
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chen
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
No electricity oueltets on bus even though it said on the website there were...
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Madeline Suazo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley Delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Scheherazade Fol
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sidra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alejandro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: leslie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Finlay Chalmers
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
(8/30, 2pm departure) The bus driver was incredibly rude. He stopped suddenly on the highway to check on another bus who had broken down, which would be OK, but when passengers looked at him to see what was going on, he called us nosy, and told us to turn around and shut up. I've never been treated so unprofessionally. Wifi service was good, though, and the price was fine.
  • Posted on: 2017-09-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: sydney
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-09-03
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Priya ban
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Passengers need to be better informed of upcoming stops at the beginning of the trip: when are we stopping for rest and where, are we going to Baltimore, dc etc.
  • Posted on: 2017-09-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Leslie
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
ONE BIG PROBLEM: I LET THE BUS COMPANY KNOW THAT I HAD ACCIDENTALLY LEFT MY BAG IN THE LUGGAGE HOLD, BUT NO ONE HAS REPORTED BACK TO ME.
  • Posted on: 2017-09-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Karen Martinboro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-03
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tracy Sealy
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus 888 at Rockville needs the sir conditioner fixed because when it rains the front windows for up and the driver can not tirn in the defroster which unable the to see ahead if him.
  • Posted on: 2017-09-02
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: tamya thompson
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
My bus was an hour late , the bus was nearly full when I got on so I was unable to sit with my husband and the seats were uncomfortable.
  • Posted on: 2017-09-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alfred Frasier
  • Star ratings:
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I recommend this bus!
GREAT RIDE!!
  • Posted on: 2017-09-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lyssa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-02
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Angelo Esquives
  • Star ratings:
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I recommend this bus!
Succeeded in arriving to NY from MD. Staff and driver were courteous. However, restrooms were disgusting plus no toilet paper or hand sanitizer until our trip bak to MD. I feel bad especially for all the women in that bus.
  • Posted on: 2017-09-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vinny
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gerome Vallangca
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ilia lassus
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley Delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: sydney bennett
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-09-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Rakesh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Scheherazade Fol
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
My seat wouldn't recline and the bus was 30 minutes late
  • Posted on: 2017-09-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Rice
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: José hernandez
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-09-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Francesca lress
  • Star ratings:
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I recommend this bus!
Great experience. Comfortable bus. Packed but efficient and good service.
  • Posted on: 2017-08-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kelly
  • Star ratings:
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I recommend this bus!
My morning ride leaving NYC @ 7:00 am headed to Washington,DC was perfect. Clean and quiet bus.But returning back to NYC FOR THE 6:00 PM ride was digusting.The ENTIRE BUS was filthy dirty and you can smell the urine coming from the bathroom.Those buses should be cleaned after each trip
  • Posted on: 2017-08-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sunanda budshah
  • Star ratings:
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I recommend this bus!
Departure and arrival time should be maintained. Bus ride should be made comfortable so driver should maintain pace and speed....too jerky and sudden halts are annoying.
  • Posted on: 2017-08-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Tisdale
  • Star ratings:
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I recommend this bus!
Great ride back home.
  • Posted on: 2017-08-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Asier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Joice Rodriguez
  • Star ratings:
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I recommend this bus!
My bus broke down .My child and I had to wait almost 2 hours for a new bus. They have to inspect the bus before having passenger get on the bus to prevent this again.
  • Posted on: 2017-08-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Claudette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Arissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Naomi leeds
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: D
  • Star ratings:
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I recommend this bus!
I love your service in the day but I had a real bad experience riding at 12:30am with my child. I was scared for my life this driver was speeding too much and even on sharp turn I was not able to get any sleep bc if how nervous I was the speed limit was 55 and he was going at 75mph unacceptable!
  • Posted on: 2017-08-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Eastern is good
  • Posted on: 2017-08-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Great ride even better price
  • Posted on: 2017-08-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jose
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Nancy Bernal
  • Star ratings:
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I recommend this bus!
The arrival time must to take into account the traffic congestion to pass the Lincoln Tunnel.
  • Posted on: 2017-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kenzie Carter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
The drive to NY was a breeze, but the drive coming back to Richmond- not so much. The drive kept slamming on breaks the entire ride it made me very uneasy. I am glad we arrived safely.
  • Posted on: 2017-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Meech Golden
  • Star ratings:
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I recommend this bus!
Bathroom was disgusting. Ride was also longer than necessary. But I have had much worse experiences with the Chinatown buses.
  • Posted on: 2017-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ling
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: motunde olateju
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus broke down on the highway and we were delayed for 2hrs before another bus came to get us
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Estella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Got me where I needed to go for a great price.
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Pierce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: wyatt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: wyatt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: michael
  • Star ratings:
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I recommend this bus!
Yes, if they have plenty of time for the day that they travel. For going to NY, we leave rockville at 7 am and get there at 1:30 pm. Coming back about same amount of time. So I will recommend if they have plenty of time and not annoying for going around a lot of place.
  • Posted on: 2017-08-27
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Leonard Parker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Zora dudley
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The wifi needs to be fix. The driver was very rude and didn't really show great customer service .
  • Posted on: 2017-08-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jose
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service
  • Posted on: 2017-08-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisa Tisdale
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Enjoyed my trip it was safe and the driver was friendly.
  • Posted on: 2017-08-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: david
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Estella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Consuelo
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bathroom was lacking toilet paper and could have been fresher with it being the beginning of the trip, and first pick up.
  • Posted on: 2017-08-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Maimouna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I love eastern bus
  • Posted on: 2017-08-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Mehul
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was delayed by an hour without informing. Seats were incomfortable.
  • Posted on: 2017-08-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shawnette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leyre de Luís
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-26
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Walt Goethel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kinson Au
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Leyre de Luís
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: cameal
  • Star ratings:
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I recommend this bus!
They stopped at a different location that i paid for and as visitor to the country i would not recommend no one for that reason. I was lost in Washington because of them. i had no phone or anything to give mi direction and the driver was no hell at all
  • Posted on: 2017-08-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Abidur Rahim Bhu
  • Star ratings:
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I recommend this bus!
it was not bad at all, but fare can be little more reduce.
  • Posted on: 2017-08-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Shai'Aygne Willi
  • Star ratings:
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I recommend this bus!
I love riding with eastern coach there service is amazing and will use it over again.
  • Posted on: 2017-08-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Martin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Georgios Psarell
  • Star ratings:
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I recommend this bus!
No WiFi on board, the driver barely spoke English, and we were late to arrive to Baltimore by approximately 1h (We were supposed to arrive at 8.50pm but instead, we arrived after 9.30pm). Would not use again.
  • Posted on: 2017-08-24
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Youngjin Kwon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dellys arcila
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: dellys arcila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dellys arcila
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: dellys
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dellys arcila
  • Star ratings:
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I recommend this bus!
dont have Outlets to charge the phone
  • Posted on: 2017-08-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: dellys arcila
  • Star ratings:
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I recommend this bus!
dont have Outlets to charge the phone
  • Posted on: 2017-08-24
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: shanisha black
  • Star ratings:
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I recommend this bus!
The bus stopped for a 15 minute break almost halfway through the drive. Which was nice to stretch out and get food/use the bathroom. But we also arrived at my destination a half hour Later than expected. I was late to my meetings in Baltimore due to that.
  • Posted on: 2017-08-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luis Rodríguez
  • Star ratings:
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I recommend this bus!
Restroom Snell was disgunting.
  • Posted on: 2017-08-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Rita
  • Star ratings:
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I recommend this bus!
When I used the restroom at the terminal on Allen Avenue in New York on Monday they banged and banged on the door I told them just a minute I was using the restroom then they got the extra key and open the door while I was using the restroom and was exposed. How humiliating! Then they banged and banged again on the door and were screaming at me that I was taking too long. They treated me horribly and I will never ever ride your bus again. I've been riding it for over 5 years to New York but they treated me like an animal. Then they screamed at me crazy lady! I should sue them for the humiliation they put me through! Shame on them!
  • Posted on: 2017-08-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Steven Rivera
  • Star ratings:
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I recommend this bus!
I like this bus travel it's in time and very quick. I would recommend to Others with no problem thank you and hope to ride eastern travel again 😁
  • Posted on: 2017-08-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-23
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: isaac buerak
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Noah
  • Star ratings:
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I recommend this bus!
no outlets to charge devices
  • Posted on: 2017-08-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Victoria Freeman
  • Star ratings:
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I recommend this bus!
I love using the Goto bus but this time was a little different because we made stops and I am use to going straight through with no stops but I still will use them.
  • Posted on: 2017-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Emma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: India Highsmith
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-22
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Scheherazade Fol
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I recommend this bus!
Usually very clean, this particular time sticky soda in every aisle. Bus arrived to my destination early which was great.
  • Posted on: 2017-08-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Prem
  • Star ratings:
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I recommend this bus!
Driver wS skilled to drive in heavy rain. Thanks for the safe trip
  • Posted on: 2017-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Prem
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rickelle Folk
  • Star ratings:
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I recommend this bus!
Make sure the bathroom is cleaned after each trip and also pick up garbage on floor and under seats after each trip.
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brian Cruel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Janine Ferren
  • Star ratings:
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I recommend this bus!
The bus was clean and in good condition. There was not a good space to put my purse. The bus was a little late arriving in NYC. Due to traffic, we were almost two hours late arriving in Baltimore, but that it not at all the fault of Eastern or the driver - it was just the fault of traffic. The driver handled the bus well and was a safe driver. I would ride this bus again.
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Irma Edwards
  • Star ratings:
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I recommend this bus!
They were great.
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika pattalam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tonya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anabel Reyes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jacqueline Velez
  • Star ratings:
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I recommend this bus!
I would recommend but the driver that we had coming to New York on August 19th the driver was driving reckless and was falling asleep and swirling on the highway. We had to tell at him to stop that we (passengers) could take over! I've tried calling Eastern to complain about this particular driver but no one picked up! Other than that I've never had issues with this company. I am going back home to Richmond this afternoon and I'm hoping that I don't have this same driver or i will refuse to get on!
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalil
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Steve
  • Star ratings:
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I recommend this bus!
This was my return trip of round trip from NY to D.C. The first part was bad but this trip was quite good. Newer bus than the other one. On time, clean and the bathroom did not smell at the back of the bus. The ride was smooth . No movie as promised and few outlets. Not sure about wi-go because I used my own internet service. So they redeemed themselves with the second part but I still remember the first which was pretty bad.
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JUI-YANG, WANG
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Jarette
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christine
  • Star ratings:
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I recommend this bus!
Pretty smooth ride, responsible driver.
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mariya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Kathleen Francis
  • Star ratings:
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I recommend this bus!
I have taken this company in several years was very impressed with how organized everything was
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Edita Dvorakova
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rosa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juan
  • Star ratings:
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I recommend this bus!
I bought the ticket by de app, but app dosnt work right, when i put de credit number were clase and other time i need to enter and do the same. But finally in my mail have 3 tickets , so i bought 3 tickets and you dont retaurn the money
  • Posted on: 2017-08-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Candace
  • Star ratings:
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I recommend this bus!
You have to service and clean buses. There are no excuses for dirty buses. Also tell other consumers what is inappropriate activity on buses that other bus companies obviously, wouldn't allow.
  • Posted on: 2017-08-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anaïs ROBIL
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Mariella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Maria torres
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nkinzi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-08-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Steve
  • Star ratings:
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I recommend this bus!
Bus was older model. Restroom smell at times caused me to be nauseous. The air conditioning was not operational when we boarded and it was hot yesterday (August 18, 2017). The lights were not working. Not enough outlets. The price of the ticket was good but saw similar fares for $5-$15 more and newer buses. Wi-Fi buffering was an issue for watching videos. Wasn't turned on until 15 minutes into the trip.
  • Posted on: 2017-08-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: LaQuita
  • Star ratings:
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I recommend this bus!
Always on time and clean
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Vanessa
  • Star ratings:
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I recommend this bus!
Wifi didn't work and the driver turned the power off so no charger for your phone. Only a little tissue in the bathroom.
  • Posted on: 2017-08-19
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Joy dawson
  • Star ratings:
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I recommend this bus!
Bus was late. Driver and customer service were very unresponsive. Pulled up on the wrong side of the road. Refused to accommodate seating for myself and 4 year old. Drove the bus before we had even been seated. Horrible!
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Irina Beletskaya
  • Star ratings:
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I recommend this bus!
Nice drivers, good trip.
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley Delatorre
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gauri
  • Star ratings:
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I recommend this bus!
We had to wait in the heat in the queue for 10 mins though bus was in front of us. Otherwise all great.
  • Posted on: 2017-08-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jamila
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alexis Vega
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
This ride was not as pleasant as our ride to NYC from Richmond. We were told that the bus going back to Richmond would have outlets for charging and they did not. There was also some issue with the count and it seemed that, at one point, we would not be able to board our bus. It was very stressful. Once the rude began it was fine, but the lack of outlets (which we were told would be there) was really frustrating, as we had no means to charge our phones after thinking they would be present.
  • Posted on: 2017-08-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tanyetta walthru
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: devender
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Peter Coooer
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Late pick up in NYC by 1/2,hour at Penn; bus almost full! Had to sit next to fat guy who took up 1 1/2 seat!!
  • Posted on: 2017-08-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tatiana Irias
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-17
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Genevieve Joyce
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Elizabeth Reid
  • Star ratings:
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I recommend this bus!
I would definitely travel gotibus when I plan a ne t trip I would definitely travel Gotobus the next trip I plan. 👍
  • Posted on: 2017-08-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shawnette
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Asher Zelikson
  • Star ratings:
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I recommend this bus!
Excellent service! Power outlets at each seat, wifi and courteous driver !
  • Posted on: 2017-08-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: v
  • Star ratings:
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I recommend this bus!
They honored our prepaid tickets and did not let people who purchased tickets at last minute get seated first and push in front.
  • Posted on: 2017-08-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Andy
  • Star ratings:
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I recommend this bus!
Easy process, cheapest option!
  • Posted on: 2017-08-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lucia
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I recommend this bus!
  • Posted on: 2017-08-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: massimo
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I recommend this bus!
  • Posted on: 2017-08-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Susan Callistro
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I recommend this bus!
Bathroom was really dirty like theyhave never been cleaned,nice new bus but the floors around my seat was sticky floors needed to be mopped in general The ladies at the office in virginia are very polite and helpful Am bus from richmond does not make a rest stop thats a long ride so you have to be prepared for that
  • Posted on: 2017-08-16
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tonye Briggs
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I recommend this bus!
The bus stop was in a random place on a busy street. There was no signage, shelter , and I can't imagine what someone would do there at night. To make matters worse the bus was late. I've taken Eastern to go to in from DC but from Baltimore I don't think I'll ever do again.
  • Posted on: 2017-08-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Katia De Hoyos D
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I recommend this bus!
Nice trip
  • Posted on: 2017-08-15
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Kathy
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I recommend this bus!
  • Posted on: 2017-08-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Hind Tourougui
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I recommend this bus!
  • Posted on: 2017-08-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Debora B
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I recommend this bus!
I always use eastern bus, the drivers are nice n safe, bus is clean. I don't have no complaints
  • Posted on: 2017-08-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Venessa
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
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I recommend this bus!
No AC power outlets. driver was great
  • Posted on: 2017-08-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Abigail
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I recommend this bus!
I had a bad experience couse the man the check the ticket said yes is this bus. And the bus left me in Washington and waited to take on other bus they have to read the paper I dind like it I came to my house at 9:30 pm and I toulk the bus at 12:15 pm is not fair
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tatiana Irias
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
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I recommend this bus!
Staff likes to speak in there own language in front of customers..they also like to argue in front of customers. The A.C. is keeper to high through the whole ride.
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nick Shufro
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I recommend this bus!
Sat in first row and was worried about driver who appeared very tired and about to fall asleep. Several times zagged into other lanes. Kept an eye on him as he fought off sleep. Very disconcerting.
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Stephanie Fulson
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jose Vasquez
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I recommend this bus!
Some buses wifi did not work
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: jacob paul
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dxd
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I recommend this bus!
on time
  • Posted on: 2017-08-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: RAHUL KUMAR
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I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
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I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
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I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: aravindan
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I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
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I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
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I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Patricia Gooding
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I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lucy
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I recommend this bus!
  • Posted on: 2017-08-12
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Christopher Wils
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I recommend this bus!
Efficient and inexpensive
  • Posted on: 2017-08-12
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Christopher Wils
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I recommend this bus!
Inexpensive and friendly but bathroom was not clean and smelled bad and the bus was 45 mins later than the departure time
  • Posted on: 2017-08-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Simone
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I recommend this bus!
You guys need to enforce rules where people are not allowed to talk loudly on the phone it happens time and time again only when u use your company! Please enforce headphone rules as well!
  • Posted on: 2017-08-12
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Luz
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph Sanchez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Austin
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I recommend this bus!
Took SIX hours. Wi-Fi was unreliable. Can't recommend.
  • Posted on: 2017-08-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luis de la Vega
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I recommend this bus!
  • Posted on: 2017-08-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: in bum
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I recommend this bus!
  • Posted on: 2017-08-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pamela
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I recommend this bus!
The only complaint I have about eastern is when I have to demand the handicap seat since I'm disabled
  • Posted on: 2017-08-11
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Davisson
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I recommend this bus!
Bathroom is the worse place. Dirty never cleaned no paper no hand soap
  • Posted on: 2017-08-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Madeline corniel
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I recommend this bus!
  • Posted on: 2017-08-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sherri
  • Star ratings:
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I recommend this bus!
Very comfortable ride this evening.
  • Posted on: 2017-08-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Victoria Sucre
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I recommend this bus!
Highly recommend! Great ride!
  • Posted on: 2017-08-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alfredo chiluiza
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I recommend this bus!
  • Posted on: 2017-08-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stephanie smith
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I recommend this bus!
  • Posted on: 2017-08-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Md Bellal hossai
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I recommend this bus!
Good
  • Posted on: 2017-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dmytro Byeloruse
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Agonicole
  • Star ratings:
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I recommend this bus!
Early arrival and clean bus
  • Posted on: 2017-08-09
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ansona
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Surasak
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I recommend this bus!
Everything was okay, but I got annoyed with little girls who talked and scream all the time during ride.
  • Posted on: 2017-08-09
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph Lattuada
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-09
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: joseph Lattuada
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I recommend this bus!
would like to see every bus have electrical outlets in the seats
  • Posted on: 2017-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ron Currie
  • Star ratings:
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I recommend this bus!
Great ride
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ro Currie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Khan
  • Star ratings:
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I recommend this bus!
I enjoyed my journey with Eastern Coach. Driver was very expert, who drove us with comfort. Very safe and smooth driving. I would recommend Eastern Coach to all my friends/relatives and will continue to travel with this company.
  • Posted on: 2017-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Susan Crawford
  • Star ratings:
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I recommend this bus!
The ride was much better than when I rode down. Still no toilet paper and hand sanitizer and you couldn't charge your phone
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zakiya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zakiya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Samhita Damothar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: H Chin
  • Star ratings:
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I recommend this bus!
On the bus from NY to DC, the bus jerked a lot since there was a lot of traffic.
  • Posted on: 2017-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: cleveland ruff
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I recommend this bus!
I really like your service on the bus but one time I purchased a ticket for the wrong time but I tried to call but could not get anything done no one picked up so I lost 37 dollars I think I should get one trip from you since I never got this problem rectified. Thank you
  • Posted on: 2017-08-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Mandy
  • Star ratings:
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I recommend this bus!
When we got on the bus no one would move over but rather acted like they were sleeping or didn't see anyone getting on. When a lady finally did move she had the biggest attitude. Horrible time!
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Mandy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Davisson
  • Star ratings:
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I recommend this bus!
The bathroom is the worse place!!! Stinks no paper no cleaning. Ugly
  • Posted on: 2017-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: prince
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: alphonso
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nathan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Medina lynn
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: GIRARD
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kavi Ramburn
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I recommend this bus!
The AC was too high and the bus was really cold
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: eleni
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I recommend this bus!
the only downside is that there are no plugs for the phone and the bus stopped for 20 min at the busstop-would prefer to go straight to baltimore, as people are never on time and we had to wait an extra 15 min for 2 ladies that took their time to buy their starbucks coffee at the expense of our time
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: David
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: sorelle Fankam
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I recommend this bus!
The ride back to D.C was not pleasant at all. There were outlets only in the back of the bus and the driver did not drop us at the stop (715 H St. NW) that was included in the email confirmation. He dropped us 10 minutes away from that stop. When we brought it to the driver's attention, he started getting defensive and said that since there was another bus loading there, then that's our stop.
  • Posted on: 2017-08-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Carmen
  • Star ratings:
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I recommend this bus!
I was totally surprised by the newer model buses. Keep up the good business
  • Posted on: 2017-08-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Durvesh
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I recommend this bus!
Clean. Not crowded. Wifi was working. Could have used a few more charging spots for the phone.
  • Posted on: 2017-08-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R Tarve
  • Star ratings:
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I recommend this bus!
The bus needs to have sockets on it.
  • Posted on: 2017-08-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bristow Richards
  • Star ratings:
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I recommend this bus!
The driver for my bus was angry and lacked all courtesy. He only communicated to the passengers by shouting at us and almost drove away from a rest stop without two passengers who were within 30 feet of the bus but were "late." The only reason he didn't leave them there was that the rest of the passengers began yelling at the driver to stop. The trip was fine overall but the driver was rude.
  • Posted on: 2017-08-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kevin
  • Star ratings:
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I recommend this bus!
If was difficult rescheduling the time
  • Posted on: 2017-08-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
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I recommend this bus!
  • Posted on: 2017-08-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aissata cisse
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I recommend this bus!
The best bus in the world I
  • Posted on: 2017-08-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica Sandrine
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I recommend this bus!
I'm very very desapointed by the attitude of the driver and staff. My sister and I booked 2 tickets on Wednesday 02 August. One for 7am and one for 4:30.because mine was 4:30 I told my sister to go with my bags. The driver and 2 members of the staff told us to pay $30because we have a lot off bags. We did and I claim a receipt for that the refused and told us to pays $50 more Iam not going with my sister.we refused. The pulled out our bags and started insulting us. We stayed 20mn without resolving the situation until all the passenger ask them to let my sister get in. That situation make me upset and very desapointed. As a constomer, I can allow them to insulte us and treat us like no sense. I have never book a ticket with another company even if sometimes it's cheapest. Because I am faithful to yours. But I would like to notice that incidence before taking my decision.very very sad
  • Posted on: 2017-08-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey Gomes
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I recommend this bus!
  • Posted on: 2017-08-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ja'Nae
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I recommend this bus!
  • Posted on: 2017-08-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ireti
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I recommend this bus!
The toilet was practically sticking into the bus
  • Posted on: 2017-08-05
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Shirley Gomez
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I recommend this bus!
The dirties bus ever been on.. Punctuality the driver knows nothing about Driver drove like a crazy maniac No comfort at all. Driver turned the AC off made a man sick who ended up vomiting. Smelled horrible Calling to report such abuse Bus was suppose to get to Rockville MD at 9pm. Got here at midnight. No apology. No remorse. I was scarred, mad & disgusted. Awful service ever
  • Posted on: 2017-08-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Samgita Damothar
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I recommend this bus!
  • Posted on: 2017-08-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro Byeloruse
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Venessa
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I recommend this bus!
  • Posted on: 2017-08-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: April Li
  • Star ratings:
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I recommend this bus!
There was no sockets on the bus (gotobus mentioned that sockets were one of the amentities) and the chair I was sitting on couldn't recline. I liked that there was a bathroom and wifi on the bhs.
  • Posted on: 2017-08-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-04
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Trameece
  • Star ratings:
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I recommend this bus!
Check the power to make sure the outlets work or do not, make an announcement to inform the passengers of power.
  • Posted on: 2017-08-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Nishma Shah
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I recommend this bus!
  • Posted on: 2017-08-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Nishma Shah
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I recommend this bus!
Very good service and convenient location!
  • Posted on: 2017-08-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kimberley Mendiz
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I recommend this bus!
The ride went real smooth actually. No complaints really
  • Posted on: 2017-08-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Q
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Andrea Morrisey
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I recommend this bus!
On the trip to Richmond the driver left a woman with two children at the Delaware bus stop I did not think that that was fair she was exiting the door as we were getting ready to enter the highway he could have waited
  • Posted on: 2017-08-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Jessie
  • Star ratings:
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I recommend this bus!
The pick up location at Baltimore shown on the ticket is unclear!! We waited the bus at the location shown on the ticket, unfortunately, it's a wrong place. The bus showed up 50 minutes behind the schedule time, we wait it 50 minutes in the storm. And the bus driver blamed us for the wrong place. We waited bus at the place the ticket told us, but blamed by the bus driver. This is totally nonsense. I'll definitely share this unhappy experience with my friend.
  • Posted on: 2017-08-03
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ak
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I recommend this bus!
  • Posted on: 2017-08-03
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ak
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-03
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ak
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-03
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ak
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Luciano Batista
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I recommend this bus!
The bus was 30 minutes late upon arrival and about 15 miles from our destination, the driver decided to stop again for another 45 minutes so he could buy cigarettes. This was a huge inconvenience since we had to work super early the next day. I think I will be using another service the next time.
  • Posted on: 2017-08-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: loraine St. A
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I recommend this bus!
  • Posted on: 2017-08-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Loraine St. A
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sam
  • Star ratings:
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I recommend this bus!
Bus reached destination three hours late. I missed the return trip on the same carrier the carrier refuse to offer other tickets, i had to by three more tickets in order to come back. called Goto bus they put me on hold and then hang up. i do not think it was right what the carrier did and GOTO bus was not there for us. if they did not resolve this issue i do not think i will book with them again.
  • Posted on: 2017-08-02
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Inexpensive way to travel, but this bus line is always late
  • Posted on: 2017-08-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Mgaza-Sese
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Excellent service
  • Posted on: 2017-08-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Susan Callistro
  • Star ratings:
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I recommend this bus!
Driver is generally courteous, staff that collects tickets,vouchers etc. Are not very courteous or helpful.
  • Posted on: 2017-08-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Classis Facey Fi
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I recommend this bus!
The toilet and wifi services needs improvement. I couldn't connect to the wifi. Inform clients (esp.new ones) when and where stops will be and for how long beforehand. Thus an English speaking person should be available if the drivers are not fluent in that language.
  • Posted on: 2017-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: RN
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shirley Locario
  • Star ratings:
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I recommend this bus!
My trip was excellent I travel with you a few time before I recommend you to others.keep up the good work👍
  • Posted on: 2017-08-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Blakeley
  • Star ratings:
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I recommend this bus!
I ride this bus quite often. This is the first time that my seat and window had playdoh in it. The plugs didn't work and we were three hours late. Maybe just a bad day but no power was really annoying.
  • Posted on: 2017-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
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I recommend this bus!
The service is gd but there bathroom stinks.the driver I took the trip with was lost or confused. At one point we made a few circles the ride was rough lots of jetting of the brakes.office staff I have no problems with.
  • Posted on: 2017-08-01
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley dela Torr
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Noah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Francys B
  • Star ratings:
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I recommend this bus!
The driver was a terrible driving. He stooped (braked) several times too fast and everyone got scared.
  • Posted on: 2017-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sam
  • Star ratings:
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I recommend this bus!
What you pay is what you get.
  • Posted on: 2017-07-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Johanna
  • Star ratings:
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I recommend this bus!
The bus was clean and on time.
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Patricia
  • Star ratings:
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I recommend this bus!
Electrical outlet on the bus did not work, which was disappointing.
  • Posted on: 2017-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Patricia
  • Star ratings:
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I recommend this bus!
Bus was behind schedule from the start, partially due to heavy rains in the DC region. Unfortunately, the driver was not able to make up lost time, and the whole trip took 6.5 hours. Also, there were no electrical outlets on the bus, contrary to what was advertised.
  • Posted on: 2017-07-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: ADRIANA
  • Star ratings:
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I recommend this bus!
bus driver was super professional. We arrived a little early and the wifi was excellent. Very clean bus.
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: ADRIANA
  • Star ratings:
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I recommend this bus!
the bus driver had to unexpectedly stop 30 mins from Richmond to get gas. We did not arrive home until 9:00 pm when our tickets promised 7:30.... and the wifi was very slow.
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyesha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyesha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica Qu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marquita
  • Star ratings:
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I recommend this bus!
Driver was polite and courteous. The ride was smooth no speeding or constant breaking n bus jerking. Much better than my experience 4yrs ago!
  • Posted on: 2017-07-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Wendy
  • Star ratings:
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I recommend this bus!
They need to clean the bathroom more often the smell the was very bad
  • Posted on: 2017-07-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Noah Oddo
  • Star ratings:
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I recommend this bus!
Great service and on time
  • Posted on: 2017-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anif
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: KhiemTran
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ruben Rodriguez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Priscilla Ohene
  • Star ratings:
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I recommend this bus!
The returning bus was very dirty and had a odor smell. It was late & then we had to wait for him to clean up which he didn't do well.
  • Posted on: 2017-07-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Caron Bucchan
  • Star ratings:
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I recommend this bus!
3:30 arrival turned into 5:30
  • Posted on: 2017-07-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashanti
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Devaun Hawkins
  • Star ratings:
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I recommend this bus!
It was the worst I could sleep bus driver kept swerving & I had to sit next to a stink person couldn't breathe
  • Posted on: 2017-07-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Diona
  • Star ratings:
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I recommend this bus!
The only bus company to get you to NYC for cheap in less than 5 hours. (of course holidays and rush hour changes this)
  • Posted on: 2017-07-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Quavone Brunson
  • Star ratings:
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I recommend this bus!
I was there waaaaaay before the actual time, I was at the exact spot and the bus came way past the time all the way up the block on the opposite side. Barely stayed for 2 seconds before pulling off I think it was rude and unprofessional and I had to pay for a whole new ticket. I would like a Refund I always purchase tickets from go to bus.com but I'm super disappointed this time around .
  • Posted on: 2017-07-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Martha Griffin
  • Star ratings:
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I recommend this bus!
Disappoint jacks were not Wouk was unable to recharge my phone
  • Posted on: 2017-07-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: MsWilliams
  • Star ratings:
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I recommend this bus!
The good thing was that this bus was not crowded. There was no rest stop on the bus. The driver was able to stop and go into the bus station where there was running water and flushing toilets to use the bathroom. The customers had to use the bathroom on the bus and had to complain that there was no toilet paper.
  • Posted on: 2017-07-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyesha Lewis
  • Star ratings:
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I recommend this bus!
Great ride! There was a rude customer on the bus, but the driver took care of her in the best way possible. I have no complaints.
  • Posted on: 2017-07-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Renee Cook
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shapreme Harvin
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: T
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-26
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Ana R
  • Star ratings:
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I recommend this bus!
Very dirty bus, bath room really ugly and dirty. Driver didn't set up the air condition properly and we sweating the whole trip. Sorry I will not recommend it to a friend
  • Posted on: 2017-07-26
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ashley Cuffie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Emily
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Very late and the driver kept rolling at someone at the front of the bus..
  • Posted on: 2017-07-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tivon Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: 芯茹
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hillary
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great experience. Clean bus. Alert driver. Clean waiting facilities. Nice food selection at rest stops. Will definitely be making this the bus of choice for all of my future trips to Atlanta.
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Linda Atkinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Linda Atkinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Linda Atkinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Linda Atkinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Linda Atkinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Linda Atkinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kenzie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sharon Arnett
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I purchased a ticket from Baltimore to New York city however,because of the directions not being clear I thought I had to stand in front of the Royal Farms store which was open instead I was to stand in front of the Royal Farms store which was closed .I did not find this out in time. This was very confusing.I was waiting for the next bus when it started to rain.I got soaking wet.The next bus didn't come until 12:30am.I almost missed that bus because it turned the corner.I ran to get the bus.I showed the driver my ticket so I could get on the bus,I explained the confusion about missing the bus to the driver,he would not listen and was very rude.The driver would not accept my ticket and said he would leave unless I pay for another ticket again.I paid for two tickets.I believe I should have been to vet on the bus without paying twice.I would like to receive some kind of discount or coupon or free ticket for my trip back to Baltimore on Thursday July 27,2017.I know your company stand by good customer service.I hope you can assist me in this matter.Thanks in advance.Sharon Arnett.
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Natalie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Daphne Boone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: sam
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
the new buses are really clean and drivers are good. however it would be better if they assign seats when booking. bathrooms could be little cleaner.
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kyle Smith
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Internet never worked. The bathroom was dirty. We stopped an hour into the ride at a rest area for 20 minutes for no reason. We were never told we were making a stop in Baltimore to drop off 2 people.
  • Posted on: 2017-07-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: chris baden
  • Star ratings:
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I recommend this bus!
The only issues are with the other passengers. Too loud and rude. Arguing with the driver and the person who collects the tickets. Every time that I use your bus service it is the same thing. Fighting over seats and with your staff. Other than that, no problems. I use your service 5-6 times a year.
  • Posted on: 2017-07-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Malika Heyward
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Maryum
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Klinaya Hudson
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
The system of loading Virginia people onto the bus before Washington DC is nonsense if I was there before everyone that's when I should be loaded onto the bus so I can choose my seating and not be forced to sit with what's left and I was first in line.
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: halimatou barry
  • Star ratings:
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I recommend this bus!
I traveled this weekend from DC to NYC. The bus driver was rude and inconsiderate. The bathroom was disgusting. We did not stop at a rest area the whole trip. when the driver stopped for gaz, he would not let anyone take a break as well. he went and bought juice and used the restroom. I told him I needed to use the restroom, he told me to seat down and went back to the road.
  • Posted on: 2017-07-24
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Kathy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica Qu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Kathy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Renee
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus left NY on time however it arrived to Richmond around 9pm instead of 7:30pm.
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ivy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Zhenwen Geng
  • Star ratings:
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I recommend this bus!
Should make reschedule available for tickets less than 24 hours.
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chelsea Staples
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bhoomika Ghosh
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus arrived late, then it stopped for a long time at Delaware waiting area and we reached one hour late ! The driver did not make any announcements. Irresponsible service.
  • Posted on: 2017-07-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Patrice
  • Star ratings:
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I recommend this bus!
Bus was on time. DC staff were great. However I started to get car sick, and got a head cold from the driver blasting the A/C. Overall great experience.
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Patrice
  • Star ratings:
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I recommend this bus!
I was cold the whole ride the A/C was up way too high. I felt like I was about to catch pneumonia. Everything was pretty good.
  • Posted on: 2017-07-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Angie Ross
  • Star ratings:
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I recommend this bus!
We had a safe trip...thank you Jesus!
  • Posted on: 2017-07-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeleisaf
  • Star ratings:
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I recommend this bus!
Bus driver made a personal stop which delayed our arrival to 1:10am. He did not give us a reason for the personal stop and told the passengers to SHUT UP because we asked him for an explanation for the stop and (rightfully) grew impatient. I will never ride with this driver again!
  • Posted on: 2017-07-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cayla
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jeleisaf
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-23
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Ivan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Poor air conditioning at front seat
  • Posted on: 2017-07-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Arnott Mader
  • Star ratings:
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I recommend this bus!
Please check restrooms for cleanliness ,door locks properly, liquid to clean bowl after use and make sure that hand cleaner is full and working!
  • Posted on: 2017-07-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Pablo
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mary
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Made extra stop and waited 20mins because someone forgot
  • Posted on: 2017-07-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christian Urena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christian Urena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Blakeley
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great bus service that I have used many many times. It's definitely my got to way to go from Richmond VA to NYC and D.C. On time and I always feel the drivers are safe.
  • Posted on: 2017-07-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Morgan
  • Star ratings:
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I recommend this bus!
I have been an avid patron of Gotobus for years, and always enjoy my experience and recommend it to friends. I travel a lot for works and use Gotobus frequently. Yesterday my trip was two hours late arriving from NYC to Richmond. We didn't hit traffic until after leaving DC so I'm not sure how we got so behind on our ETA. We also made a rest stop (which is fine!) as well as stopped for gas, and made a stop in Baltimore, but no one's final destination was in Baltimore so no one got off. We were so late arriving in Richmond that I missed a very important meeting and the span of my bus trip total was nine hours, leaving me very dehydrated, sore and uncomfortable. I can only imagine how the children sitting behind me felt! I still want to use Gotobus in the future as I've always enjoyed my trips and I support your business, but I'd like a refund for my trip this time. Thanks, Morgan
  • Posted on: 2017-07-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
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I recommend this bus!
I would suggest screening customers as they get on the bus. Things such as foul odors/ odd mannerisms. It shouldn't just be about taking money but also the comfortability/ well-being of the passengers. Also, not all plug circuits worked. The wi-fi was subpar
  • Posted on: 2017-07-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daphne Boone
  • Star ratings:
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I recommend this bus!
Bus was late but trip was nice.
  • Posted on: 2017-07-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ramya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ramya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Shari Benjamin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Michelle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chelsea Staples
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: hannah kim
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gabriella Paz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily Gitman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily Gitman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily Gitman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Emily Gitman
  • Star ratings:
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I recommend this bus!
Electricity didn't work.
  • Posted on: 2017-07-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Adeniyi Fowosere
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Descamps
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
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I recommend this bus!
he stop at a different stop in Baltimore not at 1201 ponca st
  • Posted on: 2017-07-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Max
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vojtech Vala
  • Star ratings:
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I recommend this bus!
No toilet paper in WC.
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: ADYA
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Miriam Hernandez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Miriam Hernandez
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Kasandra
  • Star ratings:
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I recommend this bus!
It was a good ride but the bus driver should have toilet paper and it took about 5 hours to get ny from Maryland, it should be 4
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Juana lazaro
  • Star ratings:
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I recommend this bus!
Driver was very respectful
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
Some outlets didn't work
  • Posted on: 2017-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Leticia jenkins
  • Star ratings:
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I recommend this bus!
Always reliable And affordable.
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ryan Hill
  • Star ratings:
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I recommend this bus!
They need to list each stop in the itinerary, it's misleading to state that it's a direct trip when it's not.
  • Posted on: 2017-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Winston
  • Star ratings:
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I recommend this bus!
Many patrons were noisy and rude. The company makes enough money and prestige to warn or discourage disorderly patrons. Greyhound would have never allowed disorderly patrons to continue on a route.
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke
  • Star ratings:
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I recommend this bus!
it was 96 degrees and we sat on the bus without ac while it was loading and then for a few minutes more while waiting for the driver. not fun. please consider having the bus running before you seat people, especially on such a hot day.
  • Posted on: 2017-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: torres
  • Star ratings:
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I recommend this bus!
It was a great ride up with AC and room to stretch on the bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Jan-David
  • Star ratings:
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I recommend this bus!
WiFi has low capacity. Upon departure we had to board the bus that waa not running yet, no AC therefor. Besides that no complaints. You get what you pay for.
  • Posted on: 2017-07-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deep Patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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  • Comfort:
I recommend this bus!
Great ride
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Great Service
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
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I recommend this bus!
There were not chargers every row
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Mark Crum
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Khushbu Mishra
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
There was this Chinese passenger who went to the restroom and smoked. Everyone in the bus could smell it but the driver didn't say anything to him.
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: carmen
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Wayne
  • Star ratings:
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I recommend this bus!
A heads up about the stops and a clearer posting of the schedule would have been great. The internet wasn't workig on the bus so we couldn't check your tracking site.
  • Posted on: 2017-07-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: RAHUL KUMAR
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sagar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Stacey Corrica
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Leticia jenkins
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Very convenient
  • Posted on: 2017-07-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deep Patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ben Card
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyana strong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: violet s.
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
good ride good price will recommend
  • Posted on: 2017-07-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kemilola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Amna siddiqi
  • Star ratings:
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I recommend this bus!
Bus was half hour late, and for some reason the four hour trip ended up taking 6 hours. Additionally, there was a very weird and unpleasant smell throughout the entire trip in the bus.
  • Posted on: 2017-07-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jorge Avila
  • Star ratings:
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I recommend this bus!
OMG!!! The bus used during this trip was phenomenal. The smell on the bus was pleasant. Bathroom was clean. i was able to find the power outlets right away. Bus driver answered all of my questions. Ride to NYC was great! This brand bus should be used for the fleet on Eastern buses...."vanhool". thanks for getting me back to NYC safely and comfortably!
  • Posted on: 2017-07-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zunilda Mejia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-14
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Jan-David
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bathroom was smelly, we were sitting in the front but the smell reach us. WI FI was not usable.
  • Posted on: 2017-07-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Kate sheerin
  • Star ratings:
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I recommend this bus!
Good value for trip. Timing was completely off we were over one hour late. Cleanliness ok. Staff was not friendly.
  • Posted on: 2017-07-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Rosa
  • Star ratings:
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I recommend this bus!
Excelent driver. Very good trip
  • Posted on: 2017-07-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Aya saleh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: agathe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: agathe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves Cherilas
  • Star ratings:
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I recommend this bus!
good, arrived on time
  • Posted on: 2017-07-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christie
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anif
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anthony Ortiz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mary
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Super convenient and easy, I'll definitely be using Eastern Coach again!
  • Posted on: 2017-07-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Saravana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: enlin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anif
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jorge Avila
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Good ride. my main concern was the bus reaching destination an hour late. Bathroom door wasn't functioning properly. at one point no one was able to access it because it had locked itself.
  • Posted on: 2017-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tahesha
  • Star ratings:
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I recommend this bus!
The bathroom was very nasty and the driver made a stop but would not allow anyone to get of to use the restroom inside.
  • Posted on: 2017-07-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jerry wyche
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: CHRISTELLE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kathryn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Al
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Very comfortable bus, clean, friendly
  • Posted on: 2017-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The Richmond staff has new people on it, and they were MUCH better than before. I think the quality of Eastern is going up, which is great. Next would be cleaner bathrooms!
  • Posted on: 2017-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yolanda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jessica Sandrine
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The driver is punctual and drive very safety
  • Posted on: 2017-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Felicia Young
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Walt Goethel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nilka
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The staff at the office was son rude no customer service.no English speaking.
  • Posted on: 2017-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: sharon
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Elliot Heller
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
the bus left about a half hour late, and took a very long time at the rest stop/gas station. The driver got upset when my friend tried to get back on the bus.
  • Posted on: 2017-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nilka
  • Star ratings:
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I recommend this bus!
Bus dropped us off in the middle of nowhere.the staff at the office was so Rude
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Eleni tiniakou
  • Star ratings:
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I recommend this bus!
We did a stop for bathroom break and we had to wait for one of the passengers for 15' extra minutes,as he wanted to buy his Popeyes's chicken This is unacceptable and there should be a warning that all passengers have to be back in 15 minutes,otherwise the bus will leave
  • Posted on: 2017-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica henrique
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Maryum E.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Giselle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Theus
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Didn't drop off at designated stop dropped a few blocks away lucky for map quest found my family member that came to pick me up in a big city.
  • Posted on: 2017-07-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The trip was good. The seats could be more comfortable but other than.
  • Posted on: 2017-07-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Vizet Turso-Pear
  • Star ratings:
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  • Service & Staff:
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I recommend this bus!
Everything was good and Thank you Have a Bless Summer
  • Posted on: 2017-07-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Vizet Turso-Pear
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was ok and Thank you Have a Bless Summer
  • Posted on: 2017-07-08
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Anna nyarko-antw
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Needs to work on punctuality.
  • Posted on: 2017-07-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tamika Snipe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Andrew Luhn
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus driver was driving very fast. It was nice to get to the destination early, but I was uncomfortable with how fast we were going.
  • Posted on: 2017-07-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Joanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Roni
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
I would use a Gotobus.com service again. this being my first time use, I was over 2hours late, I was to have arrive at 9:30 I arrive at 11:45. which was very upsetting and it was not due to traffic .
  • Posted on: 2017-07-08
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Maritza
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Cheryl
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alexander
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shahna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Afrodisia Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves Cherilas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
i arrived on time
  • Posted on: 2017-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Destiny
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
CLEAN BATHROOM AFTER EACH TRIP AND MAKE SURE THERE IS ALWAYS TISSUE IN BATHROOM
  • Posted on: 2017-07-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Luz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Miriam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I wish we don't have to take a walk from the station to the bus stop. A
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Felicia Young
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Complimentary water would be nice. Announcement of wifi and other features of the bus without you figuring it out on your own
  • Posted on: 2017-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: myles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke LaLiberte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yolanda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Decent drive. Charging ports didn't work on the left side of the bus.
  • Posted on: 2017-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Donnetta Wells
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus again 1.5 hrs late
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kinjal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Bhalchandra
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus arrived on time and reached destination on time. Driving was good. Overall good experience..!
  • Posted on: 2017-07-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bhalchandra
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Wonderful experience
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tammi M Barnes
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
I enjoyed my ride on your bus.I will be using your bus services again. Thank You!!!!!
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: evangeline balta
  • Star ratings:
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I recommend this bus!
So far so good
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jianjie Mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: eleni tiniakou
  • Star ratings:
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I recommend this bus!
the only thing lacking is plugs to charge the phone
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Liz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cleveland ruff
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
I made a mistake booking my bus ticket and tried to change but was unable to get anyone on the phone horrible service I spent 37.00 twice and I see when you go to the bus station and buy a ticket they charge 35.00 not fair you should pay less if you buy in advance
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Selina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jianjie Mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: John
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good, solid, no nonsense operation. This is my 6th trip on GoTo.
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: huo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: kristin Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Middleton mckell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nacio Marshall
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Amani
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vimala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Clean bus
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anzhelika
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The driver didn't let us out even once. We departed from Washington DC on Monday July 3 at 2pm. The driver stopped at gas station BUT DIDN'T LET US GO OUT!!! 5 HOURS WITH NO STOP!!! And he pretended that he didn't speak English!!!!!
  • Posted on: 2017-07-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Yliana Diaz
  • Star ratings:
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I recommend this bus!
Very confortable. Excellent service.
  • Posted on: 2017-07-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cleveland ruff
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I made my reservation for the wrong time for 11am I meant to make it for 1230 am on the 4 tho of July but could not get my money back no one picked up the phone bad business not fair people make mistakes
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Taharka
  • Star ratings:
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I recommend this bus!
I became very upset because I was standing in the line for over 10 minutes trying to get onto the 3:30 bus from NY to DC and the guy who was collecting tickets keep on taking people who were behind me in the line and putting them on the bus, when I told him I had a confirmed ticket for 3:30 he kept telling me to wait...but continued to take people from behind me and send them on the bus. Then the driver came out and said the bus was full...I was like no way, I have a confirmed ticket already paid for and have been standing here for the pass 15 minutes, how can the bus be full. The driver eventually let me on the bus. I think the person who was collecting tickets was trying to get someone who did not have a confirm ticket for that bus on ahead of me!! This situation was distasteful and petty!!!!! Additionally, the toilet could be better maintained.
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Susan Crawford
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Very nice ride down. Hope is the same when I return home
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Gail Stewart
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Always a Great trip❤️
  • Posted on: 2017-07-03
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Boeun Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: eleni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rebecca
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would take Eastern Coach bus again, very efficient staff, though not so friendly driver. He was okay.
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Orlando Herrera
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Uncomfortable for the whole trip.
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Marcus Seabrook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashraful
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Good Journey.
  • Posted on: 2017-07-02
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sabrina
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The price is fantastic! Very clean and comfortable. The only negative, would be the restroom. It was dirty when we got on the bus and just go worse. I would recommend to family and friends with older or no children.
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kim Umanoff
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I wish there were charging accessibility by every seat on the bus. There were plug ins behind the seat behind the driver, but not for all the other seats. That would be a real plus for the passengers.
  • Posted on: 2017-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Grace suelo
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Everything is going perfect but the driver that left DC Chinatown on July 1 at 800 am drip us off 2 blocks away from Allen so we have to walk back to your office. Other driver drop us off in 28 allen not 2 blocks away having my luggage to carry
  • Posted on: 2017-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vish
  • Star ratings:
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I recommend this bus!
great value!
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yliana Diaz
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Very nice and confortable.
  • Posted on: 2017-07-02
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Rebecca
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Very efficient operator, safe and cautious throughout the trip.
  • Posted on: 2017-07-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Antoinette
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Please practice punctuality because my bus was supposed to leave NY st 330 and it was after 4 when we departed. I arrived after 1030 when it was supposed to be 930.
  • Posted on: 2017-07-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Faith Ajayi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-01
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Aenne
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus was 1 hour late at the stop where I waited. I could not get any information about where the bus is, what is going on. We arrived almost 2 hours late in Manhattan.
  • Posted on: 2017-07-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Destiny Hill
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Vish
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
great for the price. When I got on the ac hadn't kicked in, so the bus was extremely hot
  • Posted on: 2017-07-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shahna
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was hot which made the whole ride uncomfortable
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: John
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
It's a shame the drivers don't speak english. It would be great if they could make announcements. Also you should think about putting the people who yell on their cell phones in one section of the bus. They can drive each other crazy. But given the modest prices you are charging, I think you are doing a great job.
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Josh Thorne
  • Star ratings:
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I recommend this bus!
Bus arrived about 40 mins late and arrived at final destination about an hour and a half late. This is understandable due to traffic. What isn't understandable is how the staff doesn't check you in with a numbered system when you arrive to the stop so you can get on the bus depending when you arrive. There is always a wave of people who come late and get on in front of everyone else which the numbering would fix. We are asked to stand against a wall and then bus arrives and everyone just crowds the bus. There were 3 staff there and no-one said anything about staying in line or said anything to others lining up elsewhere. This was really the only issue in my book and would elevate the experience 10 fold.
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keesha Jenkins
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natalia falkowsk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juana ocasio
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
This bus was very clean bathroom didnt smell bus driver was nice he made stop very different from the o e i was on beforw
  • Posted on: 2017-06-30
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Faye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Driver coming back talked on the phone the entire time as he swerved in and out of lanes. The rear view mirror was not properly placed to allow the driver to see directly behind him. It also appeared to be broken. Also, the bus was due to arrive in Richmond, Virginia from New Ork at 11:00 pm; we did not arrive until 1:30 am. The persons collecting the bus fare were rude and used an antequated check-in system of crossing reservation numbers off of the list of passengers. I would never ever ride one of these buses again!
  • Posted on: 2017-06-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Noah Oddo
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I recommend this bus!
Great trip, friendly staff.
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Sharon Zheng
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I recommend this bus!
The bus was late for two hours
  • Posted on: 2017-06-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jaco Kumaresan
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I recommend this bus!
good trip; return from DC to NY was excellent; Staff in DC were courteous and helpful; driver was careful and diligent. I will travel again with Eastern coach.
  • Posted on: 2017-06-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Masashi Tsurusak
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I recommend this bus!
I made reservation one our before schedule time by cellar phone. So I could print and I could not find out conformation # by anything. so your staff call office and help me. i could make my trip Thank you
  • Posted on: 2017-06-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Johnne Glover
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I recommend this bus!
The bus arrived an hour late in Richmond
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kaida
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I recommend this bus!
It would be nice if the bus had some outlets like the ticket stated, and if the driver wasnt swerving while switching lanes.
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Mgaza-Sese
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I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Bernadette
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I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shah Zaman
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I recommend this bus!
It will be nice to provide a bottle of water
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Joe Rodriguez
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I recommend this bus!
I MIGHT recommend Eastern Coach. My return trip from NYC to Richmond VA was supposed to arrive in Richmond at 9:30 pm. We did not arrive till almost 11 pm. That is unacceptable.
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tatiana Irias
  • Star ratings: