Eastern Coach Rating & Reviews

6681 Reviews

Find and read all the latest Eastern Coach reviews from fellow bus travelers. These verified Eastern Coach reviews have been submitted from real customers who booked their Eastern Coach tickets on GotoBus.com. The customer reviews evaluate Eastern Coach service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2018-10-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tanya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: DIAMOND
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was a calm safe ride
  • Posted on: 2018-10-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denise Powell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This bus needed an exterminator to do a thorough cleaning. During my ride from Washington two (2) roaches dropped from the ceiling on to me. I was horrified. Please exterminate your buses.
  • Posted on: 2018-10-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves Cherilas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: El Mechry El Kou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-18
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-18
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gwen Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juli Cooper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
this bus was on time & drove staight through so we were on time at the other end. not usually the case - buses are notoriously late in pickup, departure & arrival
  • Posted on: 2018-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrea
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Hilda Valladares
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver was excellent we so lucky to have him both ways hi is an excellent driver
  • Posted on: 2018-10-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tanya Meynard Th
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Buses should be cleaned after ever stop
  • Posted on: 2018-10-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cecilia rosado
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This time it took longer to arrive, it was once in NY an hr after determined time frame.
  • Posted on: 2018-10-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chong Hui Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ayeki Biney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ayeki Biney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good experience.
  • Posted on: 2018-10-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sheena Bratcher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sheena Bratcher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Drivers need to be aware of the climate. Too much cold air especially on the window side.
  • Posted on: 2018-10-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: M
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good ride
  • Posted on: 2018-10-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yongfen Han
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Danielle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: El mechry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: GM
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: GAM
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Coco
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-11
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
really enjoy and i always recommend to anyone their bus, it's fairly priced and always on time
  • Posted on: 2018-10-11
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I always enjoy riding with them but I kinda wish they wouldn't stop for gas, I mean I understand but when it's not a fare that comes from somewhere else I wish they would get gas before leaving and not on the way to our destination, that takes like 20 minutes at least
  • Posted on: 2018-10-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC BURAK
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Raven Gong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was late to my scheduled bus and the representative did not let me get on to the buses after without paying for an additional ticket. Wasn't acceptable given it says online that I will be able to get on a later bus if I miss my scheduled one.
  • Posted on: 2018-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Istiyak Ahmad
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver was so fast :) really good driver
  • Posted on: 2018-10-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lillie Branch-Ke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The new Eastern bus seats are TOO small and uncomfortable. Seat belt broke. Was sliding in seat. I am only 150 pounds, 5 feet 3.
  • Posted on: 2018-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lili Tan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mechy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kristopher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Quick trip! Fast & Efficient.
  • Posted on: 2018-10-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kristopher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Quick trip! Fast & Efficient.
  • Posted on: 2018-10-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yliana Diaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service
  • Posted on: 2018-10-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marit
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marit
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mark Stevens
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Icy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tracy Scalercio
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Amanda English
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was very dirty when I got on. There were plastic trash bags hanging on each aisle seat, but the seats and floor had many pieces of trash. Otherwise, the ride was fine and there were no issues.
  • Posted on: 2018-10-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sheena Bratcher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Manli Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Manli Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Freeman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great ride!
  • Posted on: 2018-10-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Istiyak Ahmad
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver was too slow,he took extra one hour on the road
  • Posted on: 2018-10-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-07
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Vu Trinh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Electric outlet was not working, I could not charge my phone.
  • Posted on: 2018-10-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Padmanabha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus got delayed by 2 hours
  • Posted on: 2018-10-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ruwan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Enid squires
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-04
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-04
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-04
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-04
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-02
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Hyacinth. S
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-10-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
staff is always extra nice and punctual
  • Posted on: 2018-10-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
punctual and clean buses
  • Posted on: 2018-10-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
they are always on time, i highly recommend them
  • Posted on: 2018-10-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
best bus company, always on time
  • Posted on: 2018-10-01
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ingrid Clark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Thanks!
  • Posted on: 2018-09-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: El mechry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: El mechry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: El Mechry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: El mechry El Kou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: El mechry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lycetta Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tanya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: lana turner
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: STEVEN BARKSDALE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
THE RIDE WAS GREAT OTHER THEN TWO PASSENGERS LEAVING THEY BAGS ON THE SEAT SO NO ONE CAN SIT THERE ( I THINK THE DRIVER SHOULD HAVE TOLD THEM TO MOVE THEY BAGS FROM THE SEAT) BUT WE ARRIVED ON TIME AND THE BUS WAS CLEAN SO ALL WAS GREAT
  • Posted on: 2018-09-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver was wonderful, the bus was clean, there were bags provided for trash at every seating section. We would ride this line again & recommend friends & family.
  • Posted on: 2018-09-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kateryna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
When I go by bus from NY to W.D.C., bus came later on 1 hour. When I go back, from W.D.C. to NY, bus came later on 1,5 hours. If you think that this happened because of traffic jams, then I hasten to upset you. Traffic was only the last 40 minutes.
  • Posted on: 2018-09-22
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Edward Grant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good service
  • Posted on: 2018-09-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Edward Grant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good service
  • Posted on: 2018-09-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves cherilas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good
  • Posted on: 2018-09-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tanya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Manli Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Need USB charger.
  • Posted on: 2018-09-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Manli Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Could use phone charger.
  • Posted on: 2018-09-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Boeun Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sapna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R. Tarv
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: STEVEN BARKSDALE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ride was smooth and the bus was clean. They even have garbage bags on each seat so there's no reason to make a mess which is why I believe the bus was so clean
  • Posted on: 2018-09-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Boeun Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Rickelle Folk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Bhalchandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC BURAK
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC BURAK
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC BURAK
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Hope
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
You canít control traffic, but we were a hour late. So I was on a bus from 1:30-9:00 with no break and no food. In the past we have stopped for a break. We didnít this time.
  • Posted on: 2018-09-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rakibul Hassan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
good.. and fast
  • Posted on: 2018-09-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Odunayo Shobo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was quite pleasant and I got to my destination on time.
  • Posted on: 2018-09-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: STEVE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Well I went on a Thursday so traffic was a the Lincoln tunnel but after that it was smooth sailing. The ride was great and the bus arrived at each destination on time
  • Posted on: 2018-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daniel Felder
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was on time leaving and arriving at the destination. The driver was no-nonsense, which was good, as he didnít let people get off of the bus when it wasnít necessary. He was also polite and friendly. I will definitely use this bus service again.
  • Posted on: 2018-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pavel Cislaru
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Charlotte Haskin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver talked on his phone the entire ride! Took 9 hours to get to Richmond without any traffic!!
  • Posted on: 2018-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Suzanne Scotland
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Suzanne Scotland
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We stopped for 15 minutes at a rest stop. I needed to be in New York by the scheduled 2 pm time and we never arrived until around 2:47 pm. I was late for work.
  • Posted on: 2018-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juli Cooper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Drivers need to tell passengers a time to be back if they stop to rest. We were an hour late arriving - some traffic but 25 min late departure & 35 min rest stop.
  • Posted on: 2018-09-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jarzette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was to hot
  • Posted on: 2018-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The seats were too close together
  • Posted on: 2018-09-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The seats were too close together
  • Posted on: 2018-09-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ana Rita Seixas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sapna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-03
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Kamara Walker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My 2 year old had to sit in my lap because the bus was pretty filled and the fee open seats didn't want to switch with me.
  • Posted on: 2018-09-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kasey Tulloch
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Love gotobus always punctual
  • Posted on: 2018-09-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: GLENFORD HARVEY
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Felix Rivera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Madeline Suazo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was a customer behind my daughter that kept bumping her seat.. she smelled horrible and was very unpleasant.
  • Posted on: 2018-09-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mona Chu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
At 28 Allen St, upon entering the bus, a staff was extremely rude, howled instead of just ask for ticket. He didn't help with loading the luggage either. It was too cold in the bus, AC was too high
  • Posted on: 2018-09-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mohamed
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very clean and good speed they take long breaks but not a big deal
  • Posted on: 2018-09-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lycetta Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-09-01
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Bhalchandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus arrived 30 mins late and reached destination 1hr 45 mins late.
  • Posted on: 2018-08-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Theresa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
8-26-18 Bus from NY to Richmond. Had e ticket on phone. Booked in NY at 1 for 7:30 trip home. Ticket Taker at NY not very pleasant and started to fuss about e ticket until I clicked on whole ticket. Bus stopped in Baltimore and Washington but still in Ric by 1:30. Very efficient but not very pleasant staff. Good bus
  • Posted on: 2018-08-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chester Porter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: x
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: x
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: x
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: x
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: x
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: x
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: x
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: x
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Xavier Reyes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jayda Farmer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jose
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
De ida genial, de regreso no avisan las paradas con tiempo y claridad.
  • Posted on: 2018-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jose
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
De ida fue genial. El regreso fatal, no avisan las paradas con claridad. Toca estar encima de ellos.
  • Posted on: 2018-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Noura
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Senya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This bus driver was great with the schedule. We got to our destination on time with time to spare.
  • Posted on: 2018-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jayda Farmer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Nicole Morgan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Jay Lature
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I almost missed my bus because of unforeseen traffic. Itís easy to purchase tickets however its hard to reschedule. There is no option to reschedule so you will lose your money and pay for another ticket😤😡🤯. I hope that your customer service will make changes in the near future to making it easier to reschedule a ticket.
  • Posted on: 2018-08-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Craig Hannas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
A good, useful, close-to-on-time cost-effective service.
  • Posted on: 2018-08-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Oneida
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I am very upset. I had an emergency with my granddaughter and could not make the bus. I called and was told I could not reschedule for the next day.
  • Posted on: 2018-08-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shavai Robinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The Eastern bus was inexpensive but didn't neglect quality
  • Posted on: 2018-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Oluwasegun Oluye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: lana turner
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: M
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Syed Aman Ali
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tashon Robinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Hard seats
  • Posted on: 2018-08-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lichiel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
its a very smooth travel with eastern coach
  • Posted on: 2018-08-27
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Beverly Eddie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was late arriving at the departure point, which caused it to arrive late...
  • Posted on: 2018-08-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Senya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We got to our destination almost 2 hours late. The bus driver stopped to get gas and did not communicate with us on the bus. It seemed as if he was having a problem. He kept running back and forth. He could said something and let us know what was going on. Apart from that everything else was good.
  • Posted on: 2018-08-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: castro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The windows were dirty (oily) and the staff in the NYC office were kind of rude. The bus was on time.
  • Posted on: 2018-08-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: castro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus departed 1 hour late and they made us wait under the sun in summer and every time we asked for the bus they answered 5 more minutes. We could have waited in the shade or anywhere but there.
  • Posted on: 2018-08-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: LYCETTA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: LYCETTA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Janeen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There were no charger plugs or usb charging stations on the bus. Also there was no tissue in the bathroom. Seats were spacious and comfortable.
  • Posted on: 2018-08-22
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Joseph L
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-22
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph L
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Quan Tran
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Robert Conger
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: lana turner
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sade Bonaparte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus driver that took me from Richmond to new York 1:30 August 19,2018 best driver we need more like him driving. Finally reached new York an hour after scheduled arrival time but its better than 2 hours late past the original time. Please continue to get good bus drivers.
  • Posted on: 2018-08-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tameka
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tameka
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sapna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dawn H
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver left before scheduled time and pick up location was different than printed
  • Posted on: 2018-08-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves Cherilas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
On time
  • Posted on: 2018-08-16
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC BURAK
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC BURAK
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC BURAK
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC BURAK
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC BURAK
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sherwyn Bazil
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Julie Palanca
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver was a little too Need for Speed this time around but overall would still take this to and from NYC.
  • Posted on: 2018-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sapna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Linda Pinckney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was very clean . The driver drove the bus well through the bad rainstorm. It was a pleasant ride.😊
  • Posted on: 2018-08-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Loretta Hawkins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very professional
  • Posted on: 2018-08-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dinah Gaymon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Outlets didnít work and it was really hot until the sun went down then you felt ac...
  • Posted on: 2018-08-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Manli Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was fairly cold, too cold for my taste. Traffic was bad. But overall a good experience.
  • Posted on: 2018-08-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Borch
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We arrived a little bit late but everything was fine. It was not the most comfortable but but it's ok.
  • Posted on: 2018-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Borja
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was correct. Staff members were not very friendly but they were efficient.
  • Posted on: 2018-08-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Joan whitfield
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great trip. Excellent driver. I wish you could control the crazy traffic. If and when that happens I believe youíll rate five stars in that category also. ♥️😆
  • Posted on: 2018-08-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Deepa Jha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Thank you!
  • Posted on: 2018-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Julia Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Much longer ride than I expected. Didn't know there will be 2 stops before Richmond. Got there about hour and half after the 8pm scheduled drop off.
  • Posted on: 2018-08-08
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: joseph l
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
very reliable
  • Posted on: 2018-08-08
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: joseph l
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: L M
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-07
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
great, always on time.
  • Posted on: 2018-08-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tania
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They need more space between the shairs
  • Posted on: 2018-08-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R. Tarv
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vibeke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adrienne Randle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
bus was on time and didn't make too many stops.
  • Posted on: 2018-08-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adrienne Randle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
fast and safe travel
  • Posted on: 2018-08-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Service improved a lot!
  • Posted on: 2018-08-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Iyanna sperry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tanyetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-04
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Hyacinth. S
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yannick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good trip. Cheap, punctual.
  • Posted on: 2018-08-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shacara Carmen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus arrived 2 hours later then the time indicated. And the bus driver left someone at the rest stop. The driver wasn't very clear on the amount of time the rest stop would be. Whats the point in having phone numbers if you don't call or send text messages letting people know the bus will depart in 5 minutes.
  • Posted on: 2018-08-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pavel Cislaru
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vanessa Deravin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The break was too long..made us arrive later then planned.
  • Posted on: 2018-08-02
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: TAIWANDA ELLIS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Karla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I often travel with Eastern. Theyíre always punctual, buses are clean and the bus stops are convenient as well. They can do a bette job with their restrooms but ultimately is a mutual effort from both, company and customers.
  • Posted on: 2018-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kiara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: William Freeman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tania
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Andres Baez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lycetta Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Janelle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Al lott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Al Lott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-26
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Frankie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Torben Dam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Carmen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Iím so happy I found this company because I had so bad experiences with greyhound busses. I will recommended to everybody and this is going to be mine and my family bus traveling company.
  • Posted on: 2018-07-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: adrian salvo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was good we arrived a little later than expected because the rain. We will get tickets again to continue traveling.
  • Posted on: 2018-07-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cecilia rosado
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No toilet paper in bathroom. Bus made extra stop. Arrived 1 hour later to destination.
  • Posted on: 2018-07-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CAPRI SINGH
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent bus ride to and from the MD/DC area!
  • Posted on: 2018-07-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shahana Ganeshar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: bertuit
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Freeman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great Ride and Great drivers.
  • Posted on: 2018-07-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Geniene Pennerma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Quick trip. Bathroom was a little smelly. Overall happy with my experience
  • Posted on: 2018-07-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Allivone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The only problem I have with Goto Bus is when I knew I was stuck in traffic I could not call or go online reschedule for the next available bus. There was no phone number and the online info would not let me reschedule.
  • Posted on: 2018-07-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Fatima brito
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Fatima brito
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent in all
  • Posted on: 2018-07-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dakeya Nesmith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vanessa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vanessa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vanessa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vanessa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vanessa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vanessa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vanessa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: tameka
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: tameka
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
please keep the bathrooms cleaned.
  • Posted on: 2018-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: William Freeman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: William Freeman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexandra De Los
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bora Yagiz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Left a little late than usual but otherwise fine. A member of staff had a heated altercation with a passenger while waiting to get onto the bus which I thought was goign to end up in fist fights... slightly disappointed it didn't :/ Was that part of the "entertainment" provided by the company?
  • Posted on: 2018-07-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Melissa Irby
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Never had a problem with Eastern
  • Posted on: 2018-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Evelyn Harper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Patricia Hargett
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-17
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: KennethQuittman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was very clean, comfortable, air-conditioned. Staff was helpful and highly competent. Drivers did a great job -- it felt safe and smooth and they navigated various traffic situations expertly and safely. Roominess on bus could be a bit greater -- a little more leg room for tall people would be nice, but it was enough. Punctuality was excellent and they got us there right on time, even a little early.
  • Posted on: 2018-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pavel Cislaru
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Danielle R. Tarv
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily Agarrat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tracy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Terrible. I purchased a ticket that clearly stated that I could reschedule as long as it was not less than 24 hours prior to the departure time. The online website would not allow me to reschedule even though it was more than 24 hours and the phone number that I called for customer service, no one picked up. I called three times and everything I was on hold for 10 minutes and then disconnected. Dishonest about rescheduling and no customer service. I even tried the online chat service and I was unable to reach someone. I lost $50 dollars because I was unable to reschedule
  • Posted on: 2018-07-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lucia Zuluaga
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was 30 min late
  • Posted on: 2018-07-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: LANA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Max Deng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My experience with Eastern Coach was very good! Nice driver, clean seat and it was fast. I'll be back again.
  • Posted on: 2018-07-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kathleen Stephen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great bus ride, it was smooth sailing all night. Driver was excellent
  • Posted on: 2018-07-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana Williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Victor Tan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was located 2 blocks from the checkin office. USB charging port did not work. Bus departed and arrived on time. Overall, 4 out of 5.
  • Posted on: 2018-07-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Charlene Hernand
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
THEY NEED TO CLEAN THE BATHROOMS THEY STINK !!!!!!!!!!!
  • Posted on: 2018-07-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC BURAK
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph Sanchez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kathleen Stephen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Once again Alvin gave me a safe and comfortable ride to VA to see my Grandchildren. Great job Alvin
  • Posted on: 2018-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kathleen Stephen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Once again Alvin gave me a safe and comfortable ride to VA to see my Grandchildren. Great job Alvin
  • Posted on: 2018-07-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Melissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakeera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Amanda Alequin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Amanda alequin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very cold.
  • Posted on: 2018-07-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ngina Lowe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ngina Lowe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
always a good ride with Eastern!
  • Posted on: 2018-07-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Angella Forbes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus arrived 1 hour later than expected but everything else was fantastic!
  • Posted on: 2018-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Huy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Huy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Huy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Huy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Huy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maia gabunia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Was good
  • Posted on: 2018-07-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke Atkinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good ride. We got into a minor accident on the way down (donít think it was our fault), but the driver handled everything calmly and professionally.
  • Posted on: 2018-07-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: taiwanda ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jayda Farmer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The outlets weren't working
  • Posted on: 2018-07-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kathleen Stephen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Alvin is a great driver!! I always feel save on the bus, a great way to travel
  • Posted on: 2018-07-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R. Tarv
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Elaina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Papin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus ok Wifi does not work Toilets are very dirty Driver and sfaff not friendly
  • Posted on: 2018-07-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Henrietta Nichol
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
no wifi, no charging, bus was more than 30 minutes late
  • Posted on: 2018-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shiraz Haider
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Quality of seats could have been better.
  • Posted on: 2018-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
excellent service!
  • Posted on: 2018-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sanjib sd
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Air cooler & charger point were not working, asked to the driver but he didnít take care. Please focus on customer care!
  • Posted on: 2018-07-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Victoria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nawel Noureddine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
A/C was too cold
  • Posted on: 2018-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: mary l fields
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jean Wilson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service overall. Some of the phone chargers are not functioning. The service was better than I expected. Good job.
  • Posted on: 2018-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Suzanne Scotland
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Seatbelt was not easy to use. Got to our destination before time even though we stopped at reststop for 20 minutes.
  • Posted on: 2018-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jean Wilson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The accommodations on the bus and the driver were bth good. The expected time on the return trip was far later than was scheduled. I think that the scheduler did not make allotment for traffic when listing the time. Overall the service was good.
  • Posted on: 2018-07-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Susan Delacruz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jayda Farmer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was great but the outlets werenít working
  • Posted on: 2018-07-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tanyetta walthru
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-07-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Laura
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great and comfortable!
  • Posted on: 2018-07-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: PRAKASH PRASAD
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was 2 hours late, I barely made my flight at the Richmond airport.
  • Posted on: 2018-06-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jayda Farmer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was really late but everything else went smoothly
  • Posted on: 2018-06-30
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-30
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Albert Jennings
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus left early could not get credit for the ticket
  • Posted on: 2018-06-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves Cherilas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
On time
  • Posted on: 2018-06-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Krystal Martinda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: C Oliver-Hill
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus seats were not comfortable for the length of the trip.
  • Posted on: 2018-06-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Hyacinth. S
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Reilly Glasgow
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Chao chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good one. Recommend for the travel to DC/baltimore,MD Just the bus stop is little weird now
  • Posted on: 2018-06-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brittni Evans
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The plugs and wifi did not work.
  • Posted on: 2018-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sheena Mercer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent service
  • Posted on: 2018-06-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Vonda Tolson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Charging ports not working / was working & all of a sudden it just stopped working
  • Posted on: 2018-06-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Y Wang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Customer support needs to improve.
  • Posted on: 2018-06-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Mark Rodgers
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My trip was fine other than the smell from the restroom
  • Posted on: 2018-06-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: melissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver needs to enforce order on the bus. The check in process is so messy and the bus is loud from departure from arrival. Eastern Bus is the only bus line I've ever taken where the bus driver does not make announcements for the passengers to limit phone use, clean up after themselves and keep noise down. This bus is not a pleasant experience.
  • Posted on: 2018-06-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Al lott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Abdoul Akinocho
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kathleen Stephen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was clean, the driver was one of the best I have seen. I felt safe and arrived at my destination on time. The GotoBus allows me the ability to see my Grandchildren often.. Thank you
  • Posted on: 2018-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stacey Babb
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Stacey Babn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shaquella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shaquella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shanaire King
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Love this company only bus service i use
  • Posted on: 2018-06-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mariel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-19
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don McLean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus never arrives at the destination at the time listed on the website. They should consider updating the website to provide a better estimate of the arrival time.
  • Posted on: 2018-06-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: jordan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Keith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
my trip was not good 2hr late every time I'm leaving from DC always late
  • Posted on: 2018-06-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Madeline Suazo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Abdoul Akinocho
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ride was fine but it was fucky hot in bus and the driver did not care to put the A/C on after several ask
  • Posted on: 2018-06-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Linda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We arrived almost 1 hour later than specified. Had people waiting to pick me up. Which inconvenienced them. Driver took 25 min break. St a gas station and Just left us sitting on bus without telling us what was going on.
  • Posted on: 2018-06-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-13
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-13
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-13
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nicole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-13
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Joe Kissell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver was eating while driving. Foot was on the dash while driving. Why is this allowed???
  • Posted on: 2018-06-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nidia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There will be an option to reschedule the time without booking another travel and ask later for refund.
  • Posted on: 2018-06-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lily
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Sharon Long
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gretta Moore
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would like Eastern Coach to let the people know how many stops it would be making before it get to there destination.
  • Posted on: 2018-06-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alexander Kwarte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The unfortunate part of my travel was the bus didnít stop for lunch break.
  • Posted on: 2018-06-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Semhal Tekeste
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom was dirty even as we started the trip :/ I sat all the way in the back, and there was so much dust and stuff on the chairs/windows/window panes. A little spider crawled on to me from God knows where. I understand that it's a $23 ride, but there are buses that you can pay just $5 more and get way better amenities. I think this was my last official Eastern Shuttle ride.
  • Posted on: 2018-06-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shahana Ganeshar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: LUCINDA MARTIN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Stephen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keshia Vee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Delayed 3 hours due to flat tire. No information was given by the driver. We sat on the side of the road at 4am and the driver could not communicate any information to the passengers.
  • Posted on: 2018-06-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LUCINDA MARTIN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver was inexperience was lost in New Jersey. Got to Richmond at 2:00a.
  • Posted on: 2018-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Crystal gray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was okay service we were three hours late getting to our destination and I doubt I will ever take that bus service again I kind of feel I should get half of my fair back for the delay due to a flat tire that we told the bus driver about.
  • Posted on: 2018-06-09
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Destini Boyd
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-09
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Destini Boyd
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-09
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Destini Boyd
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-09
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Destini Boyd
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-06
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always on time and safe great driver
  • Posted on: 2018-06-06
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
always a positive experience
  • Posted on: 2018-06-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Caitlin D Willia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nawel Noureddine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ardith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Eastern Bus line is for sure the old faithful.
  • Posted on: 2018-06-04
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Chanice J Domini
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Keep up the good work.I will most definitely recommend this company.
  • Posted on: 2018-06-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jessica
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-03
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Adrienne Gainer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-06-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: robin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver was very professional.Great ride. Thank you
  • Posted on: 2018-06-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Daniel Herman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: STEVEN BARKSDALE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
THE BUS WAS CLEAN AND ON-TIME WHICH IS GREAT. I HAD TAKEN THE BUS ON WEDNESDAY SINCE IT IS LESS CROWDED. THE TRIP TOOK 5 1/2 HOURS WHICH NORMALLY TAKE 6HR. I DID TAKE THE MID-NIGHT BUS
  • Posted on: 2018-05-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Charmaine E Smit
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: LANA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-30
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Carolyn S Lyles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natalie Tomasic
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was on time & got us to our destination on time. However, there were no chargers & the bus was dirty
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ernie tejeda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Iíd recommend outlets or USB ports
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chantell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was only use of the charger on one side of the bus
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ethel O
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Luz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Luz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luis Gomez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Antonio Ferguson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good service
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: jordan chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ching Wooen Sze
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ching Wooen Sze
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: taiwanda ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves Cherilas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
On time
  • Posted on: 2018-05-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adriene Jones
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adriene Jones
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver didnt want to make a stop was my only issue. He stopped an hour away from out destination. Everyone was complaining on the bus.
  • Posted on: 2018-05-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nieta Greene
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No outlet to charge your phones. The bus wasn't clean either. But since the staff was nice and it was reasonably priced I will ride with Eastern Bus again.
  • Posted on: 2018-05-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Donnell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was old.No usb port no movie. Driver almost left people at stop gave no announcement. Drive appeared to have an attitude. I've taken this ride in the past with no issues. Please dump that bus and driver.
  • Posted on: 2018-05-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lucia Wirianti M
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kenny Ouary
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No wi-fi, too much AC, the bus isn't so comfortable.
  • Posted on: 2018-05-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R. Tarv
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves Cherilas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
On time
  • Posted on: 2018-05-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-25
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Aminat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-23
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Natasha Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The departure bus from NYC to Baltimore was clean and punctual. The return bus back to NYC was 40 minutes late and the restroom had a very awful smell. On May 20, 2018 the afternoon 1:50, 2:50, and 3:50 buses never came. Customer service also was unable to give truthful responses for why there was such extensive delays and no-shows for the buses traveling from Baltimore to NYC
  • Posted on: 2018-05-22
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Karina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I have a very nice and comfortable ride. I loved that the bus made a quick stop for 15 minutes in Delaware so people could buy some snack and refresh. Thanks. i will recommend this line.
  • Posted on: 2018-05-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Heaven Belton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This bus NEVER gets to the destination on time! Itís not even about traffic.
  • Posted on: 2018-05-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-19
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Dan Herman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Soneka Nankhuni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I ordered my ticket around 2:30pm. My bus was scheduled to leave at 4:00pm. I did not receive my confirmation email/ticket until 4:25. I purchased the ticket for my brother who was coming home from school. It really messed up our plans, and I donít see why the confirmation email was sent literally after departure time.
  • Posted on: 2018-05-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jacob Kumaresan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Pleasant and smooth trip. Recommended to my son who traveled with eastern coach from NY to DC yesterday.
  • Posted on: 2018-05-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Traffic can sometimes be a challenge for any driver. The 3:30 bus didn't arrive to load up until well after 4:00; we arrived in VA after 11:00 p.m., our arrival was supposed to be at 9:30.
  • Posted on: 2018-05-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My most recent Gotobus excursion is nothing to write home about. The bus was scheduled to leave at 3:30, but did not arrive until 4:30ish; we were supposed to arrive in Richmond by 9:30, but it was after 11:00 pm when we arrived. Not very excited about that.
  • Posted on: 2018-05-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yolanda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Morgane
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nicole Best
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Safe Driving Everytime And Always On Time
  • Posted on: 2018-05-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joy Pierre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Extremely convenient !
  • Posted on: 2018-05-16
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion Habtamu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-16
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Evelyn Harper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The office staff was extremely rude, unfriendly and unprofessional
  • Posted on: 2018-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nicole Best
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Neelam Dua
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver assigned to my bus was extremely pleasant.( Sat May 12 left Virginia 11.30 AM) He was clear with his instructions. I will definitely recommend this bus to my friends.
  • Posted on: 2018-05-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Julien Desrumaux
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Olivia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great experience Great service!
  • Posted on: 2018-05-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-11
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Odessa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The biggest complaint is not being able to reach a person from this company on the phone for help.
  • Posted on: 2018-05-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bhalchandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus arrived 40 mins late.
  • Posted on: 2018-05-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Daray Lowry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daray Lowry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: taiwanda ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nicole Best
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Itís safe, itís not expensive, itís always on time and comfortable
  • Posted on: 2018-05-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anh Dao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Pedro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-08
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I got on the 7:30 a.m bus from richedmond we reached DC before our scheduled time. I love this bus. I have been catching it for four year since Iíve been in college and its the price. Especially the affordable prices.
  • Posted on: 2018-05-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Bhalchandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus needs to more accurately predict estimated destination arrival times.
  • Posted on: 2018-05-05
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
excellent
  • Posted on: 2018-05-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
heavy traffic so bus slightly delayed
  • Posted on: 2018-05-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: JustRaymona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Most of the drivers are good for getting us to our destination safely and on time, but the Driver of this coach at 12:30am to New York was excellent.
  • Posted on: 2018-05-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lynette Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Fredy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deep Patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deep Patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: will
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Clean, on time, rest stop, affordable. Well dine Eastern!
  • Posted on: 2018-05-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: valgueblasse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Faith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great experience!
  • Posted on: 2018-05-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Faith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great experience
  • Posted on: 2018-05-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Faith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great experience
  • Posted on: 2018-05-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Faith webster
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great experience!
  • Posted on: 2018-05-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Faith Webster
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great experience
  • Posted on: 2018-05-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Saunders
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Wifi on some buses is a little sketchy but otherwise. It was a great addition that made the ride effortless!!! Floors could be mopped as someone spilled something so riding in stickiness for the duration of the ride was a bit uncomfortable. But you cannot miss the low prices they offer.
  • Posted on: 2018-05-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My wife is a regular rider and enjoys the convenience and options of Eastern.
  • Posted on: 2018-05-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mark Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My wife is a regular rider and enjoys the convenience and options of Eastern.
  • Posted on: 2018-05-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shaquella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shaquella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-05-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dickson paz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service always on time
  • Posted on: 2018-05-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Bellejair Currey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shaquella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jing
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeffrey Williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Saraan Ajaye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: James canapp
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bellejair Currey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-27
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Exactly what you expect.
  • Posted on: 2018-04-27
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent!!
  • Posted on: 2018-04-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yahaira Contrera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Adrienne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This is my favorite bus to take every time. Better than all competitors in the area, and easier and faster than Amtrak. Thank you again for the safe trip!
  • Posted on: 2018-04-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rangs
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I wasn't unhappy with the service, but Eastern Coach should consider giving seat numbers to passengers, particularly since some passengers have the bad habit of hogging seats that they did not purchase. It gets very stressful trying to find empty seats when you're not sure if the bags on a seat really belongs to someone seated and has stepped out for a quick break or just some selfish prick hogging seats. It also makes the bus leave later than scheduled if they do so. Also, I was traveling with my sister and we would have liked to sit together but because everyone decided to take any empty pair, there was no way to do so. Seat numbering either filling from the front or the back of the bus should eliminate that issue.
  • Posted on: 2018-04-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan Chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan Chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan Chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The time that the bus arrives at the destination is usually 2-3 hours later than what the schedule shows. I think they need to update the scheduling to reflect the frequent stops that are made and adjust the approximate arrival times.
  • Posted on: 2018-04-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The time that the bus arrives at the destination is usually 2-3 hours later than what the schedule shows. I think they need to update the scheduling to reflect the frequent stops that are made and adjust the approximate arrival times.
  • Posted on: 2018-04-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keith Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The time that the bus arrives at the destination is usually 2-3 hours later than what the schedule shows. I think they need to update the scheduling to reflect the frequent stops that are made and adjust the approximate arrival times.
  • Posted on: 2018-04-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Melissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Cheap, good transport. Bus driver from ny to dc was talking his phone the whole time, a proven distraction from driving. Luggage was a total mess, as driver did nothing at all to get bags in correct bins, or in any orderly way, just left passengers to load and unload their own which resulted in a massive pile of everything smashed and difficult to retrieve.
  • Posted on: 2018-04-23
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwo Oki
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anh Dao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anh Dao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Norys Lawson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall I'd recommend this coach to a friend, but my ride from NYC-DC at from 5:30-10 pm on 4/21 was pretty awful. The cab smelled of tuna fish, the driver alternated erratically from 70 mph to braking suddenly to 45 or so on the highway for no apparent reason (seemed to be looking out for cops?), took longer than the announced 10 minute break, and in the last hour of the ride blasted the "50 shades of Gray" soundtrack at full volume with its very explicit, cheesy lyrics. On megabus they emphasize the importance of using headphones when playing music to not annoy those around you. I understand the driver can't wear headphones, but that music was so loud he may as well have been, and it was awful to boot. OK bus line overall, terrible trip last night.
  • Posted on: 2018-04-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Fredy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Aleksandr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Melissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We arrived earlier than the expected time.
  • Posted on: 2018-04-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ashley delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mohammad Akbar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus need more cleanleness. The toilet is dirty and has no sanatizer at all. The company ended the coupan which was good for low income customers. Company need to do more for the customer satisfections.
  • Posted on: 2018-04-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marina zavadska
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Makayla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
smooth ride will continue taking this company
  • Posted on: 2018-04-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Makayla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
amazing bus ride like always
  • Posted on: 2018-04-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Adelaida Cosme
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The only problem I have when I check in for returning to New York, you have some of us waiting at another stop, while you have a great deal of people sitting in your main office.
  • Posted on: 2018-04-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rickelle Folk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anh Dao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus feels hard to breath and really cold. I also heard somebody complaint when she gets up she feels really cold too. My neck is hurt because I try to sleep there but the chair is not accommodated for sleeping. Some people around me including the guy sits next to me have to bend the neck to take the nap. Not sure if there is a solution there. It is at night after a long day people feel tired and need a nap.
  • Posted on: 2018-04-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anh Dao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything is good. The bus feels hard to breath somehow since the air does not flow well and the bus is completely full of people. The lady sits next to me is huge and it is hard to move my legs.
  • Posted on: 2018-04-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dave Cassell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ASHLEY DELATORRE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
bus was hot as fk
  • Posted on: 2018-04-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Winny Schwarz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R. Tarv
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Fredy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-11
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-11
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Xbian
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Awesome, way better than reviewed.
  • Posted on: 2018-04-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan Chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan Chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-07
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Sujay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Particularly disturbed by a guy singing ut loud with his headphones on.
  • Posted on: 2018-04-06
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Best bus ever great prices
  • Posted on: 2018-04-03
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Sujay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-03
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Sujay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-03
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Sujay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-03
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Sujay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-03
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Sujay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-03
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Sujay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Diane Rivera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Shaquella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shaquella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-04-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dion Albert
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was 2hrs late, the bathroom was dirty and the bus driver kept getting lost
  • Posted on: 2018-03-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Khalid
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would recommend the staff to be more courteous
  • Posted on: 2018-03-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Hector
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-30
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Had bus problems leaving New York. Had to switch buses. These things happen but caused arrival delays of almost two hours. Is there a way for notifications to be sent out in these circumstances?
  • Posted on: 2018-03-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service and clean bus
  • Posted on: 2018-03-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yuting Zhao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-27
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Blakeley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I always choice eastern bus for traveling. I normally take the bus from Richmond to NYC however this trip I only traveled to dc I arrived safely and ten minutes early. The location and staff in dc were a pleasure. Iíll always recommend eastern to friends and family. Travel confidently.
  • Posted on: 2018-03-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hui Chin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
driver is professional
  • Posted on: 2018-03-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: makayla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
amazing ride
  • Posted on: 2018-03-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Makayla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good ride
  • Posted on: 2018-03-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Makayla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good ride
  • Posted on: 2018-03-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan Chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shahana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ren Hinton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was cancelled
  • Posted on: 2018-03-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeanette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I returned from Trinidad at JFK and took a cab to Allen Street to get on the bus. I purchased 6 bottles of alcohol duty free got on the bus and the reckless driving of the driver made my secure package fall and broke three bottles of my alcohol intended for gifts that cost me $25.00. I have traveled with Eastern before and had no complains. I feel that Eastern bus Services need to reimburse me for my broken bottles.
  • Posted on: 2018-03-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Linda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall trip was a good one - the bus was on time, it was crowded and there was a passenger singing out loud which I think rules need to be communicated on passenger expectations on the bus. This passenger disturbed others on bus halfway thru the trip, I had to move my seat.
  • Posted on: 2018-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: William Wu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shakira Howard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don Mclean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Abdoul Akinocho
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Emily Crews
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It would be nice if the driver would enforce the idea of all riders keeping as quiet as possible. Someone was watching tv on their phone loudly during much of the trip and I had hoped the driver would make an announcement that riders need to use earphones for watching/listening on their devices.
  • Posted on: 2018-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Janique Bramble
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Itís need be more comfortable
  • Posted on: 2018-03-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Franchesca
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Diamone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-19
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Yahaira Contrera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-19
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: tara chamber
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent ride. For the price, I'm happy with their service!
  • Posted on: 2018-03-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Milady Delacruz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The only problem I had was with the constant smell of Marijuana but that is something out of you guys hand. Everything else was really good!! Would use again
  • Posted on: 2018-03-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Daray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
great trip!
  • Posted on: 2018-03-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Daray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Abdoul AKinocho
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-17
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Andrea
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Feli
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ASHLEY DELATORRE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashley Mulloy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ride to Richmond was great - the bus was super tidy and the drivers are sticklers for the 10 mins rest stop! I appreciate that so we are always on time. Thank you!
  • Posted on: 2018-03-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ASHLEY DELATORRE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica Sandrine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very punctua. I will recomme to friends. But I don't the fact you have to check in in the office before going to another corner to get the bus in Washington DC. It's not easier for the person with disability.
  • Posted on: 2018-03-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cecilia rosado
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very bumpy ride this time
  • Posted on: 2018-03-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Arjuna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything ran smoothly. Bus arrived late for departure but our driver made up for the time lost by driving quickly, and we arrived ahead of the ETA. Bathroom was actually NOT disgusting as is usually the case with brands like Megabus and Greyhound. Overall pleased with the experience and will likely buy from gotobus in the future.
  • Posted on: 2018-03-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Adrianne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Still my favorite bus!! Thank you for all the great service every time. I recommend you to everyone.
  • Posted on: 2018-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tanvir Khalil
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-13
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Get the Eastern Bus app, and with the bus wifi, you can watch moview.
  • Posted on: 2018-03-10
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Ahmad khan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus does not operate on time
  • Posted on: 2018-03-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: C. YOUNG
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-09
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nury Alvarado
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-09
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ky
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-08
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Fast
  • Posted on: 2018-03-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adrienne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The drop offs were fast. The bus is really good with getting us to the destination on time
  • Posted on: 2018-03-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adrienne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus came fast and no issues on the ride.
  • Posted on: 2018-03-07
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-07
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the bus was late 1.15 minutes in the morning ... and then it took 18 hrs to get to Baltimore... I left NY at 10.45 am gat to Baltimore at 3.15 am ... TERRIBLE EXPERIENCE ...!!!
  • Posted on: 2018-03-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sharone Davis-Sm
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I usually enjoy my trips on Eastern Coaches. However I think it is very predjudice. 90% of the time only Chinese people are allowed on the first two rows. As you enter the bus these rows are blocked off or you are told you can not sit there. But when we reach D.C. the rows are available for the Chinese customers. Iíve found this to happen going north or south. On March 3, 2018. On the 5:30pm bus from Richmond to NY. We arrived in DC and Two African American young ladies were told in D.C. there were no seats on the bus. However there were two empty seats behind the driver. They were left there to wait for the next bus the next day and they were only 16 years old. I thought that was horrible. I also thought Eastern could have handled the cancellation of buses better. Sending three buses was good but you know we needed more.
  • Posted on: 2018-03-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Miriam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Miriam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-04
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Diana Tasayco
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: OLUWASEGUN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Quita
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always great
  • Posted on: 2018-03-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: taiwanda ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-03-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The restroom are very smell bad
  • Posted on: 2018-03-01
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: taiwanda ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Eastern Coach staff are very friendly, courteous and thoughtful. They go out of their way to make sure there are no miscommunications. A pleasure to do business with.
  • Posted on: 2018-02-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Makayla DaSilva
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
great service
  • Posted on: 2018-02-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Makayla DaSilva
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
very reliable
  • Posted on: 2018-02-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-27
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the driver was very bad in front of every body when he talk to me ...
  • Posted on: 2018-02-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yliana DiazD
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent service.
  • Posted on: 2018-02-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always fast and reliable. Wifi. Movies and charging acess
  • Posted on: 2018-02-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always fast and reliable. Wifi. Movies and charging acess
  • Posted on: 2018-02-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always fast and reliable. Wifi. Movies and charging acess
  • Posted on: 2018-02-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Monique
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-24
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Ramona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marisol
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Should improve driver courtesy and staff service. Seats not very comfortable. Price is ok.
  • Posted on: 2018-02-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Olu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Diamond
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver took so long to get Virginia
  • Posted on: 2018-02-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lynette Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-23
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Yushika Shepherd
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very smooth ride
  • Posted on: 2018-02-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yahaira Contrera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The only complain I have that the bus driver didn't stop so we could used the bathroom. In additional when I was left in Washington DC one of the passenger left to used the bathroom and I told the driver that she left to used the bathroom he didn't care and left her and took her luggage however that's was wrong other wise it was okay
  • Posted on: 2018-02-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Darius
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: javier chavez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
GOOD TRIP, SAFETY AND VERY FAST
  • Posted on: 2018-02-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They overbooked the bus so had to kick someone off so I could get on
  • Posted on: 2018-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Diana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dickson paz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I absolutely recommend this company. Cleaning staff timing everything was perfect
  • Posted on: 2018-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gilbert Almonte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Feng Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Best value
  • Posted on: 2018-02-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Indumathy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shakira Howard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shakira Howard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Suzanne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No overhead light so you can read on the bus. We were traveling at night
  • Posted on: 2018-02-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Theda Johnson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very nice ride. The drivers do not let passengers sit in the first two seats.Behind him or across from him. Im early just to seat in those seats. Disappointed. Overall a nice ride.
  • Posted on: 2018-02-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anisah perez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anisah Perez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-18
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Nadine myrie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: James canapp
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-18
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Monica
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
You need to be care about cleanliness and odor control
  • Posted on: 2018-02-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tiara Clinton th
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Ride was great
  • Posted on: 2018-02-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daisey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ruka
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
All the staffs were very nice and friendly - except the lady who was checking the passengers this morning in NYC. She just didn't know what customer service is.
  • Posted on: 2018-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Segun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mark Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Laura
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom wasn't clean and WiFi was spotty, but the ride was fine otherwise.
  • Posted on: 2018-02-15
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Laura
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom wasn't clean and WiFi was spotty, but was fine otherwise.
  • Posted on: 2018-02-15
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Laura
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom wasn't clean, but the ride was fine otherwise.
  • Posted on: 2018-02-15
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-15
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Claudia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: alissiusa2015@ya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good trip
  • Posted on: 2018-02-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: JoAnne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I will never use GOTOBUS AGAIN, NOT EVER to book my tickets!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • Posted on: 2018-02-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R Tarve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Joanne Hines
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Worst service to ever deal with. Disconnected multiple times. Separate and can not handle basic rescheduling of a ticket. I was supposed to know calling would change their you can change a ticket within 24 hour rule. Ride was ok but customer service horrific. Eastern good will tell friends to hook with eastern not go to bus EVER!
  • Posted on: 2018-02-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke Atkinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great trip. Smart driver. No complaints. Would recommend Eastern Bus to friends and would book a trip again with Eastern Bus.
  • Posted on: 2018-02-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke Atkinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great trip and driver Ė†the only issue was that the outlets did not work on the bus.
  • Posted on: 2018-02-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Derek Alfred
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always clean and punctual.
  • Posted on: 2018-02-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Oliver
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The individual light in my section was not working. Also I was not able to access internet appropriately to watch the offered online movies. It kept saying I needed to download the app which is not compatible with chromebooks.
  • Posted on: 2018-02-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shawn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Need to have extra toilet tissue, also it will be nice thing to show a movie on the bus, also you should notify passengers the bus doesnít stop at rest stop for anyone to use the restroom. Also you should let everyone traveling know they need to be at the bus stop at least 15 minuets before departure.
  • Posted on: 2018-02-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: TANISHA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-13
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vivian Huang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
If you buy cash tickets at the station, you will pay $8 more per ticket. I suggest that if you know your itinerary to book tickets online. You will save $15 round trip. I made the mistake of buying tickets at the bus station. Never again!
  • Posted on: 2018-02-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Abby
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: El Mechry El Kou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lynette Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yvette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Was a pleasant and safely provided trip.
  • Posted on: 2018-02-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kevin champagne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: E
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Someone kept smoking cigs in the bathroom
  • Posted on: 2018-02-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Oliver Pavick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was a nice easy trip from NYC to DC. The driver and staff were courteous the entire time.
  • Posted on: 2018-02-10
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mark Rossi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Danielle R Tarve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tonya Shorter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great Service every time I ride with EasternThanks for everything..
  • Posted on: 2018-02-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: DS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sanjay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lozarius
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Rickelle Folk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Daniel Camacho
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Miriam Camacho
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nicole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bert Green
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Benjamin Tschida
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Raul Rosado
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kenny
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Trip was smooth and easy. I travel to and from DC quite often, and I usually use Eastern. I would absolutely recommend this service to friends and associates.
  • Posted on: 2018-02-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christian Urena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great ride comfortable, definitely recommend to a friend always on time or arrival early
  • Posted on: 2018-02-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juli Cooper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The DC staff (especially David) is great! The NY staff is not so with the exception of the guy who loads the baggage. This bus was clean - not always the case. We were on time. Often on the route from NY to DC we are late because the driver stops 1 or 2 times. For some unknown reason I had a terrible time with the website booking the ticket for this ride.
  • Posted on: 2018-02-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wayne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus broke down on the highway
  • Posted on: 2018-02-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Calvin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-04
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Trina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Calvin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Heaven Belton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathrooms were poor and the internet wasn't wirking at all.
  • Posted on: 2018-02-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nate
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I left my hat and the driver found it for me.
  • Posted on: 2018-02-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yliana Diaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good service.
  • Posted on: 2018-02-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Adrianne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I recommend you all every time. This is literally my favorite but to take from Richmond to DC, and lately has become the ONLY bus I take. Super reliable. I appreciate it always.
  • Posted on: 2018-02-01
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph L
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-02-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Esmira Abbasova
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-31
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Joseph L
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always reliable and on time leaving Richmond
  • Posted on: 2018-01-30
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Arash
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My personal belonging were stolen. Im shocked
  • Posted on: 2018-01-29
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Quick fast professional
  • Posted on: 2018-01-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ASHLEY DELATORRE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ....
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Traveled with no issues
  • Posted on: 2018-01-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Galina Buzhak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yvette Gibson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good safe experience.
  • Posted on: 2018-01-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cynthia Carvajal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-26
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Steve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lynette Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Gwendolyn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-24
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
we cant charge the phone the driver cut out the power in the bus
  • Posted on: 2018-01-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the windows was making a lot a noise
  • Posted on: 2018-01-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anyelo tineo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Its always a pleasure riding with Eastern bus company! It always has been my 1st choice to ride and take andvtrip to see family or have family come see me at an affordable price and a comfortable and clean ride!!
  • Posted on: 2018-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-22
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Lisa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
You need to change the drop of and pickup in DC. It is not what is stated on the ticket. Also, it would be nice if it is addressed that people not play their music without headphones. Someone blared there music their music for most of the trip which was so inconsiderate. For the most part I really like the bus line.
  • Posted on: 2018-01-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sayyida Rahim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Michele
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: luis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
bus muy viejos, no tenŪan cargadores
  • Posted on: 2018-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Knall Andreas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I forgot a rolled poster in the bus upon arriving. I contacted Eastern Coach several days later to see if they had found it, but they did not find anything, apparently they didn't even have a lost and found service. Quite disappointing, since I expect to find lost items on a quality service. I even offered a finders fee but they just weren't interested in my loss.
  • Posted on: 2018-01-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Knall Andreas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: James canapp
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-19
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Abdoul AKINOCHO
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Amazing ride
  • Posted on: 2018-01-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Abdoul Akinocho
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Amazing ride
  • Posted on: 2018-01-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sharay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus arrived late on Friday January 12th for departure we departed 30mins late and I arrived to my destination 2 hrs later than arrival time.
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Matonia Jones
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Taylor Johnson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: William Tvedt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Tvedt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tiara thomas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Eastern bus is by far thr best bus company ive ever did business with.
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Denise Powell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Ride was good.
  • Posted on: 2018-01-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denise Powell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: rickelle folk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tianda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was extremely hot. I could not charge my phone, the charge was not working
  • Posted on: 2018-01-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pavel Cislaru
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CHRISTINE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Miriam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver and staff were amazing The bus was clean except for the seats. They were stained
  • Posted on: 2018-01-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jordan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: CHRISTINE Keba P
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We got there an hour early! Smooth ride!
  • Posted on: 2018-01-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Edwards.irma1024
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Staff was great!
  • Posted on: 2018-01-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Hope
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I wish the driver wouldn't talk on the phone for long periods of time. every dangerous while driving may people.
  • Posted on: 2018-01-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sabrina Chase
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
GoToBus has horrible customer service not at all willing to assist stranded passengers with ticket problems. I will never use or recommend this service to anyone. Any other service would be more helpful then money robbing GoToBus.
  • Posted on: 2018-01-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pavel Cislaru
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Odessa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was an hour late and thereís only power outlets on some seats
  • Posted on: 2018-01-11
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good Service
  • Posted on: 2018-01-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brian Cruel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Miriam Camacho
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Taiwanda Ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ABULBASAR MOMINU
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christina Edward
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christina Edward
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christina Edward
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was over an hour late.
  • Posted on: 2018-01-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Christina Edward
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Cynthia Campanal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver arrived 45 minutes late. Customer Service very hard to get a representative on the phone to assist with travel problems. Driver refused to let me and my son board the bus, rude arrogant and not fluent or literal enough in English to read the written E-ticket info & refuses to call his own bus company. He rather strand paying customers then drive to destination . Then he refused to drive the bus causing another lengthy delay.
  • Posted on: 2018-01-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
very very late almost 1 hour
  • Posted on: 2018-01-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
this time was very good ...
  • Posted on: 2018-01-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Diamone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashley Hawkins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalil Mason-Alph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kasey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Patrick U.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Yanuario Picado
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-07
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Fernando Strohsc
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rashida
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver was rude and nasty. Asked him where outlets were located and he raised his voice
  • Posted on: 2018-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jorge Avila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good trip again. Cant really complain about reaching late due to traffic conditions. Smooth ride.
  • Posted on: 2018-01-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anthony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Don
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chrismary Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Safe ride. Punctual and affordable. Will always travel with goto.bus
  • Posted on: 2018-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: CML
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was clean, on time, and heated on a very cold night! Driver was very nice and communicative.
  • Posted on: 2018-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lucy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gordon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lynette Adonis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: BRIAn cruel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jalaysha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Isaias
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Faye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Ride was cool
  • Posted on: 2018-01-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yliana Diaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good service. Punctual, clean.
  • Posted on: 2018-01-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Destini
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I just donít like the crowned and lil space that I have.
  • Posted on: 2018-01-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Its always a pleasant experience on Gotobus. My only complaint would be that the ear phone policy is not being enforced. Other than that, I look forward to my next travel via Gotobus.
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph Cascio
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jinxing chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jinxing chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jinxing chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
was ok
  • Posted on: 2018-01-01
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Ida
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was very happy
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tamila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This is a worth bus service company , I did not get in to the bus . Was standing in front of the departure place , bus dod not come , when I went to the office they ( stuff was terrible in action and lies) have told me that I had to have made check inc to the office before I get in to the bus, I have asked them , why they did not let us know , if we have to do check on ? They have told me that I have that written in the ticket. I am planing to go to the court . I don't like when somebody lies to the face of the client.
  • Posted on: 2018-01-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jinxing chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
was alright
  • Posted on: 2018-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Prem kumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good
  • Posted on: 2017-12-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Serena belasquez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: BRIMBEUF
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver put a vidťo with sound very high, After 3 requests to put lower, the woman was not happy and turned off !!! At The first stop, they didnt inform us for the time to stay, we had to ask to the driver to wait 6 persons !!!
  • Posted on: 2017-12-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chrismary Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jakubowski
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was cold inside . Arrival to Washington Dc with 1 hour late.
  • Posted on: 2017-12-30
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Jorge Merino
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Immanuel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanuel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kendra Hargrove
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tessaya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I really enjoyed my ride to Washington DC. The bus was clean and got me there fas. It also had chargers so that I could plug up my phone and listen to music all the way there. Thank you.
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalil
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I truly love riding with Eastern Coach!!
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shaliah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jules Nelson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Darlene Scotr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
When i got on the bus in rockville there was no heat until we got to baltimore we were freezing on the bus. Also the bus smelled as if someone was smoking on the bus the entire trip
  • Posted on: 2017-12-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Martha Jackson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Of all the Chinatown buses, this one is superior. However it was crowded and cramped still.
  • Posted on: 2017-12-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alseynou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tamar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Lovely
  • Posted on: 2017-12-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Creence Lin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: sydney bennett
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Raychel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The rides were comfortable going and coming from Richmond VA.
  • Posted on: 2017-12-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CHRISTINE Keba P
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: FRENCHI JONES
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Drivers drive recklessly at times. Drive too fast and are also rude at times.
  • Posted on: 2017-12-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: tyree
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rhyne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daniel Tam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daniel Tam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aissata
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I always have the best experience with the eastern bus. The bus is confortable, they have the best drivers and itís so affordable.
  • Posted on: 2017-12-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Derrek Hughes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nice
  • Posted on: 2017-12-24
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Yliana Diaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service
  • Posted on: 2017-12-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Vonda Tolson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley Delatorre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anne Rousseau
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The outlet was near the person I was sitting and I could not access it because my cord was not long enough. The seats could be slightly more comforting and east to adjust.
  • Posted on: 2017-12-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Leticia puccio
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom was dirty , bus temperature cold especially for older people and empty sanitizer in bathroom.
  • Posted on: 2017-12-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R Tarve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Derris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The booking experience was easy!. The ride was safe and prompt. The staff was cool. I ride with the company all the time. Its always a good experience.
  • Posted on: 2017-12-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: taiwanda ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: taiwanda ellis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brian Cruel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Bennette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The Gentleman At the 34th street location in NYC is amazing! Everything runs so smooth because of him, he is the b st!!
  • Posted on: 2017-12-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: An
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I really enjoyed the ride
  • Posted on: 2017-12-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alex Neumeier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carmen Wu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus station was difficult to find, but other than that, no major issues. Great price.
  • Posted on: 2017-12-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chong Hui Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jermaine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: blanchon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Internet not available and no USB
  • Posted on: 2017-12-15
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nykkira Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-15
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nykkira
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisa Bennette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Elaina H
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Silas Lennon, Jr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I had to ask the bus driver to turn the wall charging switch on, though we weren't even halfway through the bus ride. I did notice that the other Asian passengers towards the front of the bus had their power outlets plugged in and running. I also noticed after stopping at the next stop a hr or more away that a man was searching through all the available outlets to see which outlet towards the middle and rear of the bus were working, thus notifying me that the power outlet switch wasn't turned on for over a two hour period.
  • Posted on: 2017-12-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: George feiser
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good service I use them often
  • Posted on: 2017-12-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nancy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus arrived late in New York. No one tells you that the bus is going to be late or how long you will be waiting for it. The driver drove like a maniac, breaking often. We ere already an hour late arriving at our destination when he pulls off at Mr Fuel gas station, doesn't say anything, he gets off the bus and comes back 15 minutes later and continues driving, making us even later.
  • Posted on: 2017-12-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jakita Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jakita Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sade martin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Although the bus seems uncomfortable itís a great way to get home
  • Posted on: 2017-12-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Sylvia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver is accommodating and make sure his passengers are ok
  • Posted on: 2017-12-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It is always a nice experience on Eastern.
  • Posted on: 2017-12-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: gabriel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Larry Bryant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: misc brah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Gj,dm but less sloots slooting next time please
  • Posted on: 2017-12-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: B Shim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: B Shimg
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: SD
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Got me to my destination safely even in e the snow without delays.
  • Posted on: 2017-12-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alexis Williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My fiancť and I got our bag stolen (and theirs left behind) by one of the other passengers traveling with Eastern this past Friday 12/8 - Monday. We aren't even sure if the person who did so was a person who got off in D.C or a person who got off very quickly in Richmond (due to the heavy snow). The staff seemed very unapologetic and seemed not to be very empathetic toward it. It was a snowstorm and we had no clothes, no toiletries. Maybe Eastern should implement a color coding system for their customers and their checked luggage. You get a blue tag if you're getting off in D.C. A red tag for Richmond, a yellow tag for NYC. I think it'd be easier and would help prevent mistakes like this. Very valuable things were taken from us. Very heartbroken and disappointed with Eastern travel.
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ola.lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: daniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Super fast and driver braked so hard a lady fell down in the aisle it ruled.
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Adrianne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Definitely my favorite bus service from Richmond and DC!!!
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Adrianne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always excellent service!
  • Posted on: 2017-12-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Barbara Langhorn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shereice
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The Bathroom was filthy
  • Posted on: 2017-12-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Donald
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Best trip ever.. Fast clean bus
  • Posted on: 2017-12-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ann Olive
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ann Olive
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jesse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jim Weil
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Welcome transportation option at affordable price
  • Posted on: 2017-12-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: isaac burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
i paid $25.00 for my ticket on line and the driver charge $20.00 to the people with out reservation why they paid less than me when I did it early ...
  • Posted on: 2017-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jermaine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
good ride
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jermaine Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jermaine Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver was a little tired but he pushed threw which wasnt safe so i recommend drivers get rest or take breaks
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ann
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good ride.
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sabina Michel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sabina Michel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: daniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bretty gud XDDD
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kenneth Jones
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-04
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Cory smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: B Shim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: B Shim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kate Powers
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Unfortunately I had a really bad experience on my way down from NYC to Richmond (although the return ride was infinitely better). Our driver stopped driving in the MIDDLE of the highway for 15 minutes to fiddle with the GPS- cars were literally rushing by us going 60 mph and it was like the driver thought it was perfectly normal to stop. Later in the ride when stopping in MD, he driver around in circles trying to find the spot to park, which was worrisome and uncomfortable. I honestly didn't feel safe with that driver and for that reason feel Everton on that bus is entitled to a refund. The bus was also 45 min late for pickup.
  • Posted on: 2017-12-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CHRISTINE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Philippe Blot
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver was smoking while driving the bus. He monopolized the right front seat with his luggages and refused passengers to seat behind him so he can smoke freely. But I told him to stop smoking in the bus.
  • Posted on: 2017-12-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Stella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
On time,bus drivers have respect for passengers & driving cautiously
  • Posted on: 2017-12-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Charlotte Haskin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Why isn't anyone besides asian allowed to sit in fthe front seats?
  • Posted on: 2017-12-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alireza Bayat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-12-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Farouk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good price and punctual.
  • Posted on: 2017-11-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Olufemi olofintu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always on time
  • Posted on: 2017-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Adelaine Tan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Troy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nathaniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lycetta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lizzie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The trip was good Thank you
  • Posted on: 2017-11-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Farouk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It is practical to travel to NYC, affordable and punctual.
  • Posted on: 2017-11-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: tatiana burak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alba Baltodano
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: TN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sanjay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chee-Ming
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zandro Galolo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vasudha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Other bus services are equally good or even better. But my primary issue with Eastern while catching the bus from DC to NY is that the ticket was extremely unclear about the process of catching the bus. I reported half an hour early but still missed my bus. You have to be more clear about the process about boarding buses if the process is not the norm. There were around 10 people with me who missed the bus because of the sam reason.
  • Posted on: 2017-11-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zandro Galolo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would recommend your bus company to everybody ,. Nice experienced , I love it ,
  • Posted on: 2017-11-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zandro Galolo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I had always a great time traveling with Easterb Bus ,. Good service .
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: leonard orlowski
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great ride Richmond to NYC
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: rickelle folk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
on my last 3 trips there has not been either no wifi and/or power to charge electronics. I am about to stop riding with eastern. I know only 1 concern does not make a difference, but you need to make sure that all bus have power and wifi for the customers. On each trip, I asked the driver and he stated there was nothing that they can do since that is how they received the bus.
  • Posted on: 2017-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anka
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anka
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leonard Davis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The Staff in Wash. DC are especially nice
  • Posted on: 2017-11-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: john prothro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
none
  • Posted on: 2017-11-26
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kendale
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The arrival time was 2.5 hrs behind
  • Posted on: 2017-11-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pirttimaki
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
If you don't mind travelling with a stinky toilet and not so confortable seat, it's cheap and on time.
  • Posted on: 2017-11-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Premkumar selvan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nice
  • Posted on: 2017-11-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Teron Collins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great experience.
  • Posted on: 2017-11-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Olufemi olofintu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I really enjoyed my trip to Baltimore. Initially I was doubting their capabilities, but a trial convinced me.keep it up.
  • Posted on: 2017-11-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: LeTisha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Belinda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus picked up a half hour later than scheduled, however we still got there on schedule. Overall, the trip was great.
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Krista
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kinjal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kinjal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: LeTisha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was overbooked. Had to wait an hour for the next one. Either add more time slots, or donít sell tickets for seats you cannot provide.
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aly
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shawnette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great experience ..the bus was on time...
  • Posted on: 2017-11-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pavel Cislaru
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sanjay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
i was told that charging socket will be there at every seat. it was not the case. leg room was very less and seat cushion was very tight
  • Posted on: 2017-11-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hťctor Palomo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicholas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Main issue was that the bus stayed at the Penn station stop for about an hour and a half. Scheduled to arrive at 7:30pm, actual arrival was 9:15pm. These buses are rarely perfectly timed but there was no explanation for the delay in NYC. Aside from that the ride was relatively comfortable and quiet.
  • Posted on: 2017-11-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicholas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: daniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good good good
  • Posted on: 2017-11-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mariana de jesus
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Katherin rodrigu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Katherin rodrigu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tawana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom was totally disgusting. The driver didn't inform passengers we were going to be waiting at the Washington DC stop for 15minutes yo pick up additional passengers so we could have gotten off the bus for a short break.
  • Posted on: 2017-11-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tajhane Green
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ASHLEY DELATORRE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Freddy Espitia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My bus was cancelled thirty minutes after it was supposed to depart on a Sunday night. I had been waiting outside in the rain for it to arrive for a while and I had to subsequently walk across NYC and purchase two additional bus tickets to Richmond, VA to arrive on time to work the next morning. There is no excuse for cancelling a bus with no notice and giving no solutions to those who had purchased tickets and had no place to stay on Sunday night/had necessary engagements the next day. I would never recommend this bus service to anyone again.
  • Posted on: 2017-11-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kene Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: wendy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nice quick organized trip. However there was no toilet tissue in the stall. I would recommend wipes for the toilet for the ladies because it's hard to go standing up and who wants to sit on a wet set. Bus was on time and comfortable
  • Posted on: 2017-11-19
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Elizabeth Witche
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver got us to Baltimore without any issues. Highly recommend Eastern.
  • Posted on: 2017-11-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Simone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
there was a deaf woman with a child trying to board the bus. She booked on goto website and it booked with different company. They would not allow her to ride and just compliment the issue. I paid for there ticket. Customer service was horrible.
  • Posted on: 2017-11-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hui Chin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hui Chin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Carlotta Cassai
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ASHLEY DELATORRE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Q
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: weng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
He doing right
  • Posted on: 2017-11-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Donna Field
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I attempted to book this trip. The web came back saying the bus was sold out, I did not receive any type of confirmation however I was charged for the trip. I called customer service, they told me to send e mail to the complaints web sight, i have done this and no response, not even acknowledgement of my complaint. I am extremely upset and unsatisfied
  • Posted on: 2017-11-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Andrew Pender
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My ride to NY the was comfortable and punctual both ways
  • Posted on: 2017-11-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: B
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
So fast so smooth
  • Posted on: 2017-11-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: B
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Will always chose Eastern bus
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bosha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Fast clean service
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Walt Goethel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denise Powell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was clean and ride was comfortable. Loved the plugs for charging my phone.
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Denise Powell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was very clean and the ride was very comfortable. What I especially appreciated was the sockets to plug in my charger. Thank you.
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Donnamarie Lipsc
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
For the most part I had a pleasant ride to Virginia on the Gotobus. My reason for not giving a five rating in all categories is as follows. I thought that the attendant could have communicated more about the bus arrival time. It was a cold day and the bus was late. I understand that traffic is a problem but being advised of delays would be appreciated. The bathroom was lacking in toilet paper but otherwise clean. We also stopped at least once to have a break so the bathroom wasn't over used. Altogether, not a bad trip for the price.
  • Posted on: 2017-11-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Julia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Super easy and manageable trip. I never used the restroom or the wifi on the bus, but it was a smooth easy ride. We stopped once in Delaware for a bathroom/snack break. Great trip and would use this service again.
  • Posted on: 2017-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rickelle Folk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was no power on power on the bus for anyone to charge their phones/computers. Also, you need to have on your website or somewhere for customers to know that the pick-up and drop off location has been changed. Last time I rode the bus, the bathroom was nasty. I've been riding with Easter for a long time, but I'm thinking about not riding with eastern any longer.
  • Posted on: 2017-11-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ASHLEY DELATORRE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Xavier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: CHRISTINE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ASHLEY DELATORRE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: B Shim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: B Shim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Emily
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Emily
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Myriem Seabron
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would not recommend Eastern only because of the lack of parking for your vehicle when you travel. Having to rely on finding street parking and hoping your car stays safe adds stress to travel. The bus was about 15 minutes late picking up, but on time for the return. Bus was clean. Staff polite.
  • Posted on: 2017-11-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leah Taub
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: N.L.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very affordable, not that comfortable seating & very hot. Great option for a quick, cheap get away.
  • Posted on: 2017-11-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kwamena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Had an excellent and smooth ride from Richmond to New York and on time. I'll greatly recommend gotobus.com. in 10 days I'll use it again to Columbus Ohio. Good job.
  • Posted on: 2017-11-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Darius S
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Wonderful!
  • Posted on: 2017-11-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Darius S
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service. Great ride!
  • Posted on: 2017-11-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Kiara Tarver
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Octavia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The 1rst bus was over 1 hour late & the condition of the bus was horrible. The return bus was great, no complaints.
  • Posted on: 2017-11-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chintan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anabel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dern Ramdin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-11-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Faye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I enjoy the service with Eastern coach & will recommend it to my friends!
  • Posted on: 2017-11-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Harry Wilkins
  • Star ratings: