Capital Bus Tours Inc Rating & Reviews

147 Reviews

Find and read all the latest Capital Bus Tours Inc reviews from fellow bus travelers. These verified Capital Bus Tours Inc reviews have been submitted from real customers who booked their Capital Bus Tours Inc tickets on GotoBus.com. The customer reviews evaluate Capital Bus Tours Inc service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2016-07-25
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: james
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Roger
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I recommend this bus!
probably
  • Posted on: 2016-07-17
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: james
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I recommend this bus!
dropped off at a different location than advertised
  • Posted on: 2016-07-11
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Jonathan-Ricordo
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I recommend this bus!
It's 2016. I was told I was required to print off the receipt. Really? This needs to stop. It's just another step for patrons to take that can be removed from your process. If I can buy a ticket online, why am I required to print out the ticket? Then you charge $1 to print?
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Lorne
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I recommend this bus!
bus never arrived to pickup point - stopped a block away around the corner. power was only on selected seats, many of the seats were broken (didn't adjust) but all in all we'd consider doing it again. probably not for round trip, though.
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Mithun
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I recommend this bus!
Bus stops given in the email is.completely wrong.. Punctuality is not great either, timings displayed on the website doesn't work.. Bad experience
  • Posted on: 2016-06-29
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Villaumé
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I recommend this bus!
Impossible de changer l horaire de mon billet dimanche.ni par Internet et par téléphone . j'ai été obligé de racheter 2 nouveaux billets !!!!! Aussi j'aimerais être remboursé de 20 euros le prix des billets supplémentaires. Merci d'avance
  • Posted on: 2016-06-23
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Amy
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I recommend this bus!
Overall, I've had good experiences with Gotobus. It's just stressful when you are waiting in Midtown Manhattan and it's not quite clear that you are in the right place. Generally someone shows up at some point and checks though, at that point you can relax a little (unless you are concerned that there might not be enough room on the bus for you then it is helpful if you have booked online)
  • Posted on: 2016-06-19
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Chris Powers
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I recommend this bus!
The bus ride from Albany to NYC was pretty unpleasant due to a bathroom that stunk up the entire bus. Also, the bus shortly broke down in the Lincoln Tunnel!
  • Posted on: 2016-06-16
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Earl Glover
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I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: William Wu
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I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: William Wu
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I recommend this bus!
  • Posted on: 2016-06-01
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: RonaldKRatchfror
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I recommend this bus!
My principal complaint relates to the extreme "engine noise" experienced --- especially when the bus was travelling at a "cruising speed" (perhaps over 60 mph). I tried sitting near the front of the bus and later near the rear of the bus. In both cases, the sound seemed to be deafening. Unfortunately, I didn't have "earplugs" to help to mitigate it. At low speeds this problem did not seem so obvious. My return trip also on May 31st (9 PM from the area of 888 Sixth Avenue in NYC) seemed to be much more pleasant because I did not experience the extremely loud engine noise of that 7 AM morning trip from Schenectady on the same day. If it were not for this problem, I think that I could recommend your bus service to and from New York City.
  • Posted on: 2016-05-11
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Marilyn
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I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Alyssa
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I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Julie mcnulty
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I recommend this bus!
I was charged $20 each eay to pay in advanced but. People who paid on the bus only paid $10
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Morgan McIntosh
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I recommend this bus!
  • Posted on: 2016-04-17
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: nydia reid
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I recommend this bus!
  • Posted on: 2016-03-30
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Alexis Ross
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I recommend this bus!
The Bus was so cold for 4 hours,Bus was so Dirty bags still hanging, having food from the night before. Candy paper,bottles on the seats. Return trip with another Bus was $12.00. Yours were $25.00 return trip. I also did not go with your Bus to Schenectady,do I get a refund? Thank You
  • Posted on: 2016-03-26
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: William Wu
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I recommend this bus!
  • Posted on: 2016-03-14
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: seriah
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I recommend this bus!
  • Posted on: 2016-02-15
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Linyu Huang
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I recommend this bus!
convenient!
  • Posted on: 2016-02-15
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Linyu Huang
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I recommend this bus!
The reason why I choose Capital Bus is that it has a stop at SUNY Albany which is very convenient for me
  • Posted on: 2016-02-15
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Charles
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I recommend this bus!
excellent
  • Posted on: 2016-02-13
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: charles
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I recommend this bus!
great
  • Posted on: 2016-02-07
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: James
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I recommend this bus!
  • Posted on: 2016-02-02
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Juan
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I recommend this bus!
  • Posted on: 2016-02-01
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Jeffrey Ibarra
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I recommend this bus!
  • Posted on: 2016-01-30
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Jeffrey Ibarra
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I recommend this bus!
  • Posted on: 2016-01-30
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Jeffrey Ibarra
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I recommend this bus!
  • Posted on: 2016-01-25
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Emmanuel Wehgar
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I recommend this bus!
  • Posted on: 2016-01-19
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: MICHEL
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I recommend this bus!
Price is fair for the service given. Windows were not cleaned, nothing to say on driver and staff. Heating system was noisy and not that efficient regarding the North cold.Trip was generally fine
  • Posted on: 2016-01-19
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Daniel Beausejou
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I recommend this bus!
Need cleaner bathrooms
  • Posted on: 2016-01-16
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Seriah Sargenton
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I recommend this bus!
Very convenient and easy money
  • Posted on: 2016-01-14
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Lakisha Scott
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I recommend this bus!
  • Posted on: 2016-01-14
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Lakisha Scott
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I recommend this bus!
  • Posted on: 2016-01-14
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Lakisha Scott
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I recommend this bus!
  • Posted on: 2016-01-14
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Lakisha Scott
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I recommend this bus!
  • Posted on: 2016-01-14
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Lakisha Scott
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I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Vicky Chong
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I recommend this bus!
It's okay, but there is a lot of people who take this bus and the bus has a weird smell to it sometimes
  • Posted on: 2015-12-13
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: seriah sargenton
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I recommend this bus!
please add free wifi to all the capital bus tours... not everyone has a cell phone
  • Posted on: 2015-12-11
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Khi-Lynn Johnson
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I recommend this bus!
My driver talked on his cell phone the whole ride and was very load which was very disturbing.
  • Posted on: 2015-12-09
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: stanley zhang
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I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Shaakura Taylor
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I recommend this bus!
  • Posted on: 2015-12-05
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Brandon Hollings
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I recommend this bus!
  • Posted on: 2015-12-05
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: William Wu
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I recommend this bus!
Inexpensive, but sometime questionable.
  • Posted on: 2015-12-04
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Marko
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I recommend this bus!
  • Posted on: 2015-12-03
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: wanda
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I recommend this bus!
First of all , sorry to say I was displeased even if the fare is twenty dollats. The bus was filthy trash,the stench from the toilet was deplorable, I have vowed never to ride this nasty stinking bus again..the Asian people who are taking your money never have a answer to your questions but always taking the money.im calling the better business bureau. I will not recommend this to anyone.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Korey Prendergas
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Tiffany Ramos
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: maris sanchez
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Nuanyi
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Esh
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I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Swami
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I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: PING TING TSOI
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I recommend this bus!
Hope that the bus cleanliness can do better.
  • Posted on: 2015-11-29
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: ray
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I recommend this bus!
Bathroom is always a problem. No light for one thing. Often tends to get clogged and rather gross by end of day. i have taken a number of trips and this is a common issue. On memorial day last year, no ac with 85 degree weather outside.
  • Posted on: 2015-11-27
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: komlan dodji eda
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I recommend this bus!
n/a
  • Posted on: 2015-11-26
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Nuanyi
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I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Cody Alvord
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I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Jeneh Kaba
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I recommend this bus!
Great bus service. Thank you!
  • Posted on: 2015-11-25
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Angelica
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I recommend this bus!
Very affordable compared to the other bus companies because of the holidays. However the bus did not smell pleasing and it was dirty.
  • Posted on: 2015-11-24
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: KOREY
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I recommend this bus!
  • Posted on: 2015-11-22
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Lakieha Young
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I recommend this bus!
Always a great experience
  • Posted on: 2015-11-16
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Jorda Sutton
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I recommend this bus!
The bathroom could of been a little cleaner but it was not horrible. Also, it would be great if you guys were to get wifi.
  • Posted on: 2015-11-14
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: wanda medero
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I recommend this bus!
In booking this trip I was very disappointed with Capital Bus Tours. The 1/1:30 2:30 and the rest of the buses that was to go this route never showed up. I waited at 888 6th Ave. (Oakwood Building) with other passengers for four hours, tried calling with no help and had to get on a 5pm bus had to buy another ticket with the china bus service at 34 Broadway. To say I rather use Greyhound after this experience would be accurate. I can not get a refund and no I will not recommend Capital Tours to someone. Your bus never showed up, made my trip really bad. Not good. Wanda Medero
  • Posted on: 2015-11-13
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Brandi
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I recommend this bus!
Atop making so many stops and clean the bus more often !
  • Posted on: 2015-11-11
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Missesha
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I recommend this bus!
  • Posted on: 2015-11-11
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Missesha
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I recommend this bus!
  • Posted on: 2015-11-11
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Missesha
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I recommend this bus!
  • Posted on: 2015-11-09
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: dennis
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I recommend this bus!
The bus spelt like piss and shit. Not like a little bit or just in the back....the whole bus.
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Dennis
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I recommend this bus!
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Kerry Grimaldi
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I recommend this bus!
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: NNW
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I recommend this bus!
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: NNW
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I recommend this bus!
  • Posted on: 2015-11-08
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Krista Esposito
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I recommend this bus!
The bus ride was very pleasant, quite and peaceful.
  • Posted on: 2015-11-07
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: NNW
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I recommend this bus!
  • Posted on: 2015-11-02
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Brithny Henry
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I recommend this bus!
  • Posted on: 2015-11-01
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Ayesha Williams
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I recommend this bus!
  • Posted on: 2015-10-29
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Tiffany covingto
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I recommend this bus!
  • Posted on: 2015-10-26
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: NNW
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-26
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Ashley
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I recommend this bus!
  • Posted on: 2015-10-26
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Ashley
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I recommend this bus!
  • Posted on: 2015-10-25
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: NNW
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I recommend this bus!
  • Posted on: 2015-10-23
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Tejaswi khadka
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I recommend this bus!
The bus smelled like skmeone was smoking in there. There was strong cigarette smoke and alcohol smell in the bus during the trip too but it was hard to see if anyone was doing it with the dark light.
  • Posted on: 2015-10-23
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Dorothy Laoye
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I recommend this bus!
very good trip
  • Posted on: 2015-10-16
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: sharon rupert
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-13
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Eniefiok Akpanik
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-13
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Luz Reyes
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I recommend this bus!
Bus was dirty and they carried a dog on the bus without a cage. I big dog and it wasn't a dog for a blind person. That was a big turnoff to use the bus company again. People using their cellphones all along the trip and talking loudly on their cellphones.
  • Posted on: 2015-10-11
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Ash'Lee
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I recommend this bus!
  • Posted on: 2015-10-11
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Ash'Lee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-10
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Karl Ravilus
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I recommend this bus!
We left late, arrived late and I missed my next bus because of this company
  • Posted on: 2015-10-10
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Jason Granado
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I recommend this bus!
I always choose Capital city tours when I'm traveling to Albany NY or to Schenectady.
  • Posted on: 2015-10-09
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Thomas
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-09
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Jesse Congdon
  • Star ratings:
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I recommend this bus!
Driver kept on stopping and caused us to hit traffic coming into the Lincoln tunnel bus was over an hour late hopefully next time I can get the dollar fare for megabus
  • Posted on: 2015-10-05
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Darnell Fenner
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I recommend this bus!
The only issue was that people were smoking weed on the bus and nobody did anything about it
  • Posted on: 2015-10-05
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Lindsay
  • Star ratings:
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I recommend this bus!
Water was leaking from the ceiling onto my seat and the overhead reading lights did not turn on.
  • Posted on: 2015-10-05
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Shaakura Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-04
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: MARION
  • Star ratings:
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I recommend this bus!
Smooth ride, excellent timing, no problems. Gotobus is the best way to travel
  • Posted on: 2015-10-04
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Angie
  • Star ratings:
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I recommend this bus!
I'd recommend because of the affordability but the bathroom was terribly disgusting. There was graffiti everywhere and cigarette butts were on the toilet. There was a man smoking in the bathroom and the driver nor his assistant did anything of the matter. The bus also got there 25 minutes after its scheduled departure. Besides these things the service is pretty good.
  • Posted on: 2015-10-03
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: MARION
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I recommend this bus!
Truly enjoyed my first experience riding with Gotobus. The only complaint I have is that the bathroom smelled awful. Was a smooth trip to and from my destination. Will definitely use them again and recommend to all my family and friends.
  • Posted on: 2015-09-30
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Maria
  • Star ratings:
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I recommend this bus!
We were more than 2 and a half hours late to our destination because of unexpected traffic but there was nothing the driver could do to avoid it. Other than that it wasn't bad.
  • Posted on: 2015-09-29
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Rich
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-26
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Devohn phillips
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-25
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Shannon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-22
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Yesenia
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I recommend this bus!
On time and safe, only seats could use repair's
  • Posted on: 2015-09-21
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Deva
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I recommend this bus!
I was 2 minutes late and the bus was taking off. I had my 2 babies with me and 4 bags so I didn't make this bus on time.
  • Posted on: 2015-09-21
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Ramona
  • Star ratings:
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I recommend this bus!
The bus smelled but it got me there fast
  • Posted on: 2015-09-20
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Lindsay
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-16
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Vanessa
  • Star ratings:
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I recommend this bus!
This bus was adequate and the price a good bargain.
  • Posted on: 2015-09-16
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Vanessa
  • Star ratings:
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I recommend this bus!
On this bus the seats were too close to each other I didn't have enough leg room and I'm 5'3. All of the windows were cloudy/damage and we couldn't see out of them. I did like the curtains and the option to keep them open or closed.
  • Posted on: 2015-09-12
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Becky White
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-09
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Oumar Datt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-07
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Sabrina Peralta
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-02
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Nisa H
  • Star ratings:
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I recommend this bus!
The bus smelled of cigarette smoke on 3 separate occasions. It was not the cleanest of buses. We didn't even feel comfortable putting our heads on the headrest. They looked a bit filthy. The bus driver was a little bit wild, but he got us there safely. Our scheduled arrival time was 3:15 pm and we arrived around 3:45. Not ok. On a more positive note, every seat had outlets, however, there was no wifi. The bus was spacious, so I kept my bag next to me instead of putting it under the bus. We actually opted to have a friend drive us home instead of having to take the bus back home, even though we already bought the tickets. In the end, we got what we paid for, a cheap and easy ride, so I can't be too upset about that.
  • Posted on: 2015-08-31
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Katrina Banks
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I recommend this bus!
The bathroom stink and never clean with no tissue
  • Posted on: 2015-08-30
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Katrina Banks
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-29
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Ridita
  • Star ratings:
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I recommend this bus!
The bus smelled like urine.
  • Posted on: 2015-08-28
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Naz
  • Star ratings:
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I recommend this bus!
Gets you and ALL your stuff where you need to go yet at the price of cleanliness. Installing WiFi would be a major plus.
  • Posted on: 2015-08-25
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: CF lee
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I recommend this bus!
Passengers listening music n talking loudly. Eating strong odor foods.
  • Posted on: 2015-08-24
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Omar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-24
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Omar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-24
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Jessica joseph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-21
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Jane Hubbell
  • Star ratings:
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I recommend this bus!
We did not take your bus after purchasing our tickets online. We discovered the neighbor"hood" of our departure was not conducive to our peace of mind. BIG REGRETS regarding our purchase! God Bless
  • Posted on: 2015-08-16
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Yera
  • Star ratings:
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I recommend this bus!
Apparently Smoking was allowed which made te ride extremely uncomfortable
  • Posted on: 2015-08-13
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Brenda Knowings
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-12
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: viola brown
  • Star ratings:
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I recommend this bus!
Good trip
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: viola brown
  • Star ratings:
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I recommend this bus!
I was pleased with the service and will use goto bus again when I travel to upper New York it was very convenient to get to and to return
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Rich Buttenschon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-10
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Dennis
  • Star ratings:
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I recommend this bus!
Was very happy with my personal experience. Very good people running a very good business. Definitely will recommend to all I know. I intend to always use them. Thank You Go To Bus
  • Posted on: 2015-08-04
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Dorothy Laoye
  • Star ratings:
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I recommend this bus!
First driver driving wild. On the way back the bathroom didn't work
  • Posted on: 2015-08-02
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: chuenfeng
  • Star ratings:
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I recommend this bus!
bus toilet needs to pay extra attention.
  • Posted on: 2015-07-29
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: Irene
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-18
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Nicole M
  • Star ratings:
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I recommend this bus!
The first seat I sat down in was soaked with urine. Cleanliness was a huge issue and I would not ride this bus again
  • Posted on: 2015-07-15
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Igor
  • Star ratings:
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I recommend this bus!
Not as fancy as some bigger companies, but definitely worth the money. I'd go with you again.
  • Posted on: 2015-07-12
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Tynisha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-11
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Ashley Lomax
  • Star ratings:
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I recommend this bus!
I could not find the bus stop for the initial pick up site and had to hail a cab to make it to the next pick up spot. Otherwise, it was a smooth ride
  • Posted on: 2015-07-10
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: Joe
  • Star ratings:
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I recommend this bus!
Bathroom was dirty at 8:00 am
  • Posted on: 2015-07-08
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: annanahm
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-08
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: anna nahm
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: sudhir jaiswal
  • Star ratings:
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I recommend this bus!
Comparison to the ticket price the service is very good. there should be late night buses as well
  • Posted on: 2015-07-04
  • Depature: Schenectady, NY
  • Arrival: New York, NY
  • Name: L W
  • Star ratings:
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I recommend this bus!
The staff of this bus company were courteous, organized and professional. The ride was comfortable to and from destinations. One stop shop when planning a trip to your location. Transfers are not needed to reach your selected destination. For amenities, there is one video screen in the front of the bus, but a movie is never played with. 2 USB ports are located above each set of seats for device charging. Cleanliness is good, although a smell of urine was experienced. Sat closer to the front and didn't experience the smell as much. Perhaps of the bathroom door being opened or bathroom not being cleaned. All in all, would take the bus service again, because of the overall experience.
  • Posted on: 2015-07-01
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Joel Schumacher
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-13
  • Depature: New York, NY
  • Arrival: Schenectady, NY
  • Name: cheryl
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-01
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Desiree Perez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-31
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Querer Farmer
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-30
  • Depature: New York, NY
  • Arrival: Albany, NY
  • Name: Rob Alicea
  • Star ratings:
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I recommend this bus!
Horrible stench coming from bathroom- vent was broken- smell of urine throughout entirety of trip.
  • Posted on: 2015-05-25
  • Depature: Albany, NY
  • Arrival: New York, NY
  • Name: Eric Dixon
  • Star ratings:
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I recommend this bus!
more cleanliness please
    Capital Bus Tours Inc review summary
  • Total Number of Reviews147
  • Overall Raiting3.4
  • Bus Cleanliness3.1
  • Punctuality3.7
  • Bus Service & Staff3.6
  • Bus Comfort3.1
  • Recommend Yes67.7%
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