Washington Deluxe Rating & Reviews

720 Reviews

Find and read all the latest Washington Deluxe reviews from fellow bus travelers. These verified Washington Deluxe reviews have been submitted from real customers who booked their Washington Deluxe tickets on GotoBus.com. The customer reviews evaluate Washington Deluxe service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2016-12-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Adalid De la Tor
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ruiying huang
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ruiying huang
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anna Laura Eding
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I recommend this bus!
It was a long ride but all the time I felt safe with the driver. I was also able to get some sleep there. Of course I will recommend this bus organization.
  • Posted on: 2016-11-28
  • Depature: Arlington, VA
  • Arrival: New York, NY
  • Name: Jiacheng
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kristopher Tracy
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I recommend this bus!
Departed slightly late. Expensive and overpriced but provides great service.
  • Posted on: 2016-11-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John
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I recommend this bus!
Great ride
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shavon
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I recommend this bus!
  • Posted on: 2016-11-27
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Naddie
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I recommend this bus!
  • Posted on: 2016-11-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John
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I recommend this bus!
Actual arrival time was over 15 minutes late; otherwise a perfect trip.
  • Posted on: 2016-11-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
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I recommend this bus!
  • Posted on: 2016-11-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Olivia
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I recommend this bus!
  • Posted on: 2016-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Irene Ojo
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I recommend this bus!
  • Posted on: 2016-11-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
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I recommend this bus!
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Seph
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I recommend this bus!
The first leg of the trip was fine. The bus was on time. However, the second leg was awful. 1) I missed my bus which was completely my fault, but the phone rep said I had to purchase another ticket which doesn't seem fair, since I hadn't used the ticket I had purchased, but never mind this. The other issue is that I had to get back to NYC and was told the next bus leaving would leave at 7.30. I went to the area at 7.15 and saw no bus, waited and waited and finally had to purchase a return trip (at twice the price of the fare I had already paid) with ANOTHER bus line, because the bus, as far as I can tell, did not arrive. I will never ride with GotoBus again. NEVER. The least they could do offer to let me use my unused ticket. And not giving me any updates on a bus that I needed to use to get back home is also terrible customer service. I'm deeply disappointed.
  • Posted on: 2016-11-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
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I recommend this bus!
  • Posted on: 2016-11-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ana botero
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I recommend this bus!
Wifi and Outlet to plug the iPhone did not work. Internet is important during a 5 hour trip
  • Posted on: 2016-11-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andrea swaby
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I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: SharonV
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I recommend this bus!
Very comfortable. The only problem was that there was no Wi Fi :(
  • Posted on: 2016-11-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
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I recommend this bus!
  • Posted on: 2016-11-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kateryna
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I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Peter Vaz
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I recommend this bus!
On this trip, the driver drove well and got us to our destination close to the scheduled arrival time. He helped unload our bags when we arrived in DC.
  • Posted on: 2016-11-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: hannah kim
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I recommend this bus!
on time and clean!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: hannah kim
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I recommend this bus!
left on time, but arrival was an hour late
  • Posted on: 2016-11-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Roger
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I recommend this bus!
I already do
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anwar Ogiste
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I recommend this bus!
  • Posted on: 2016-11-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rita M. Dagal
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I recommend this bus!
  • Posted on: 2016-11-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Noah
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I recommend this bus!
Very hard to book on this website. Confusing
  • Posted on: 2016-11-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: María Luz Bastar
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I recommend this bus!
Everything was ok.
  • Posted on: 2016-11-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Felicia Williams
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I recommend this bus!
  • Posted on: 2016-11-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
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I recommend this bus!
  • Posted on: 2016-11-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
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I recommend this bus!
  • Posted on: 2016-11-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
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I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
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I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
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I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
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I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Roselvi
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Satish
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I recommend this bus!
Convenient journey from NYC to DC. The coach left on time and arrived on time in DC. The seats were OK. Could not get Wi-Fi to work for most of the journey and even when working it was very slow
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Katie Current
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I recommend this bus!
There was no wi-fi available for the trip back.
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Blanchard
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Brooklyn, NY
  • Arrival: Washington, DC
  • Name: Jimmie
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I recommend this bus!
Our bus had mechanical problems which made my next connection late however I was late 4 the first bus and did not receive a refund and could not reschedule however the bus I came back made me wait where I cannot connect with my next bus
  • Posted on: 2016-10-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Blanchard
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I recommend this bus!
  • Posted on: 2016-10-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kathryn Camicia
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I recommend this bus!
Seats too close; no water.
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
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I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Selvaraj
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I recommend this bus!
Good and on time
  • Posted on: 2016-10-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Elena Frolova
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I recommend this bus!
  • Posted on: 2016-10-28
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: S
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I recommend this bus!
The bus was 30 minutes late.
  • Posted on: 2016-10-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Relli Roth
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I recommend this bus!
Clean, prompt, courteous service. Arrived 15 minutes ahead of schedule. Would recommend.
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sean Hanlon
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I recommend this bus!
Ride to NY was better than ride back to DC.
  • Posted on: 2016-10-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JoRanso Burton
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daniel
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Parr
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andrea swaby
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I recommend this bus!
Excellent ride. Thank you Washington deluxe ..
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JoRanso Burton
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I recommend this bus!
  • Posted on: 2016-10-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mattis
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I recommend this bus!
WiFi didn't work, which makes for a long ride if you don't have a local plan (tourist).
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Josh
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I recommend this bus!
1,5 hr delay, though there were no excessive jams and the bus departed on time and was speeding well (I don't understand that). Interior not too comfortable, though not tragic either. Wi-fi worked periodically and I got frequently disconnected.
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Edson Oliveira
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I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
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I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: MARIA ZAROUI
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I recommend this bus!
  • Posted on: 2016-10-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
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I recommend this bus!
  • Posted on: 2016-10-14
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Lars Erik Bråten
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I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gahyun Hong
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I recommend this bus!
  • Posted on: 2016-10-12
  • Depature: Brooklyn, NY
  • Arrival: Washington, DC
  • Name: Lars Erik Bråten
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I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gavan
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I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: Brooklyn, NY
  • Arrival: Washington, DC
  • Name: Shanae A.
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I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Roberta
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I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Roberta
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I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Clementine Stip
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I recommend this bus!
We made a stop with delayed departure and then also stopped for gas, which made us about 45 min late. The wifi was not working strongly. Otherwise, pleasant atmosphere and experience.
  • Posted on: 2016-10-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kate Makai
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I recommend this bus!
  • Posted on: 2016-10-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: nigatye@gmail.co
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I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ramakrishna Anna
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I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Meri-En
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I recommend this bus!
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Eric
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I recommend this bus!
I will use them again for express bus travel to NYC.
  • Posted on: 2016-10-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
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I recommend this bus!
  • Posted on: 2016-10-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
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I recommend this bus!
  • Posted on: 2016-10-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Doreen
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I recommend this bus!
This was a very comfortable and safe trip i would use this bus service again
  • Posted on: 2016-10-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jamila Cuevas
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I recommend this bus!
  • Posted on: 2016-10-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
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I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: joann johnson
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I recommend this bus!
This was such an pleasant and enjoyable trip for and my husband.The buses were clean, the bus driver was very professional and prompt, the passengers were courteous and pleasant, I will travel with Gotobus again.
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sanja
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I recommend this bus!
Wifi was spotty; driver was strict
  • Posted on: 2016-09-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JoRanso Burton
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I recommend this bus!
  • Posted on: 2016-09-21
  • Depature: Brooklyn, NY
  • Arrival: Washington, DC
  • Name: Ruud van Someren
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I recommend this bus!
  • Posted on: 2016-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denisse
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I recommend this bus!
The other bus companies are worst, this is a little better but you have to pay more
  • Posted on: 2016-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrea swaby
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I recommend this bus!
Awesome, the driver Jose... Excellent drive!!!
  • Posted on: 2016-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Blanchard
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I recommend this bus!
  • Posted on: 2016-09-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Blanchard
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andrea swaby
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-15
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: S
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I recommend this bus!
According to the driver,the thermostat was broken so we were either freezing cold or hot and sweat so the 5 hour ride but uncomfortable.
  • Posted on: 2016-09-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jeri
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I recommend this bus!
Being from out of town,did not realize the address was a bus stop sign. Looked for a building. Was also surprised we had to load and unload our own luggage. The bus was comfortable. Wi-Fi comes and goes during the trip. I would use this service again.
  • Posted on: 2016-09-13
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Shona Valz
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I recommend this bus!
  • Posted on: 2016-09-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gail Parker
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I recommend this bus!
The wifi and my electrical outlet was not working.
  • Posted on: 2016-09-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lukáš
  • Star ratings:
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I recommend this bus!
wifi wasnt working
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nichelle Jones
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I recommend this bus!
Very nice bus, very accommodating
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cali
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I recommend this bus!
I cant say enough about this bus service, THe buses are new, clean and the staff is great. The only thing i wish they can work on is better WIFI.
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benedikt Harzl
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I recommend this bus!
Great experience!!
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shaina bowers
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marylise
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I recommend this bus!
Wifi not Working and we couldn't turn off AC
  • Posted on: 2016-09-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Harmony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JoRanso Burton
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I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: MO
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I recommend this bus!
The driver was awesome and the bus was very clean.
  • Posted on: 2016-08-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tahisha
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I recommend this bus!
AC was just too hot high..
  • Posted on: 2016-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zen
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I recommend this bus!
Friendly staff and driver but experience made unpleasant by driver's very jerky handling - constantly braking at last minute
  • Posted on: 2016-08-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cali Jarrett
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I recommend this bus!
Simply the best bus service going to New York.
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nora Keller
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I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Wendy
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I recommend this bus!
Would have enjoyed the trip more if my seat was not permanently set in reclined position. The reclining settings were broken. Cup holders were full of gum but toilet kept very clean and fresh smelling.
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Katharina Loeffl
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I recommend this bus!
Insanely cold, everyone was freezing badly. After asking for making it warmer it changed for maybe 30 min but then got back to the freezing temperature. Driver had earphones in the whole time and didn't hear you. You could only talk to him when he was looking to right where you are standing. Super dangerous and bad service
  • Posted on: 2016-08-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sylvia Chaudoir
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I recommend this bus!
Bus was very late arriving to load, resulting in late departure. We arrived at our destination over an hour and a half later than advertised. No apology or excuses at all. Very disappointed. Bus was clean but cramped. WiFi was pretty poor.
  • Posted on: 2016-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Raul Miller
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I recommend this bus!
The ride was punctual, clean and mostly pleasant (a window squeaked and that was the worst problem, the wifi password was relayed verbally and I couldn't make it out, but I did not care enough to bother asking for clarification...). We lost a bit of time during the trip because of construction, but you have to expect that sometimes. Overall, I am glad I took the bus instead of flying - a number of flights were cancelled and a friend I was meeting did not get in until the next day.
  • Posted on: 2016-08-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zikar
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I recommend this bus!
Poor WiFi speed.. and no power outlets. Everything else is very good.
  • Posted on: 2016-08-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gregory
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I recommend this bus!
The departure information about where and when the return bus from New York was quite confusing, so my friend and I had to purchase another ticket in order to return to DC.
  • Posted on: 2016-08-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lindsey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lindsey
  • Star ratings:
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I recommend this bus!
Wifi did not work. Bus driver also slammed on breaks and almost got into an accident multiple times.
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stephen Fusilier
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I recommend this bus!
First driver did not give any welcome or information about the trip when we started as such were not informed about how to access wifi or plugs were located. On return trip from New York had an excellent driver - he gave us a welcome with a good bit of info such as where plugs were located and how to access wifi.
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marjorie Bedjami
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I recommend this bus!
The overall experience was good; the line checking agent has no customer service skills and was very condescending.
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bakyt
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I recommend this bus!
Wi-Fi was not working
  • Posted on: 2016-08-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JoRanso
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bill De La Rosa
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I recommend this bus!
No AC. Reading lights did not work.
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kimberly Boynton
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Galli Valeria
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: maria castillo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Haile
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I recommend this bus!
Best in cleanliness, comfort and punctuality
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: H
  • Star ratings:
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I recommend this bus!
Bus was delayed by over 1 hour
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Frances Holland
  • Star ratings:
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I recommend this bus!
I find myself traveling to DC frequently since September of last year and I prefer booking through gotobus. I need to resolve an incident in which I overpaid via the website, but the experiences have been satisfactory overall.
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Karlynn Crawford
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I recommend this bus!
Very courteous drivers, quiet & smooth ride,, safe drop-off location. Will definitely use this bus service again.
  • Posted on: 2016-07-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Elizabeth
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Matthew Hutcheso
  • Star ratings:
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I recommend this bus!
Driver excellent, boarder excellent. Due to a subway delay in Brooklyn I was unable to make 10:20 departure at Allen Street. I phoned office to say I was going to 36th, but the boarder was never alerted to the change. She said she had waited for me at Allen (good policy and appreciated), but if the office had communicated better all could have gone better.
  • Posted on: 2016-07-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Blanchard
  • Star ratings:
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I recommend this bus!
Wifi and power outlets were not working !
  • Posted on: 2016-07-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Fabian Bumberger
  • Star ratings:
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I recommend this bus!
Very little leg space. Internet did not work.
  • Posted on: 2016-07-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Richard Tolmach
  • Star ratings:
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I recommend this bus!
Wifi didn't work, $140 hotel reservation via taketour.com got charged to card but didn't exist when I arrived at hotel, but ride went smoothly otherwise.
  • Posted on: 2016-07-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christine
  • Star ratings:
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I recommend this bus!
I will go back to best bus.driver & helper knew 1 of the passengers, allowed them to preboard cutting the (long) line, made everyone double up in the seats but them with rude/passive aggressive comments to each other "everyone has bags on the seats next to them like they paid for 2 seats" in a loud voice, then proceeded to make everyone move seats to sit with others except for the lady they knew and her daughter, whom they skipped by allowing them to each stay in their own rows without pause or comment. Helper was holding front row for herself with bags even though she was not riding. Eventually when 3 walkups came she collected their cash and moved her belongins giving up "her row". I understand wanting to do favors for friendsafriendsa, biutnotin such a rude easily apparent way in front of paying customers. No individual garbage bags handed out, driver said there's a bag up front bring your garbage up fro t when you get off. No water bottled handed out (unlike best bus), movie was playing when we first boarded bus from DC to NYC at Dupont, finishing before we got to Union Station then never put another on, no movie NY to DC either, WiFi no internet either way, no rest stop or mention of one from NY to DC. No seat back pockets or anywhere tto place belongings especially when doubling up in seats, flip down cup holders on both buses were disgustingly dirty and sticky, but wouldn't even hold a small 6 oz water bottle without drooping down. All I. All not a comfortable ride, and blatant preferential treatment of friends gives me a sour taste in my mouth. All things being equal, I'm going back to Best bus.
  • Posted on: 2016-07-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chelsea Gurley
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I recommend this bus!
I ride Washington Deluxe quite often, and am usually very happy with their service but unfortunately that wasn't the case this time. Upon arrival at Union Station while traveling to NYC this weekend for my mother's birthday I realized I left her gift at home! I immediately called their customer service line and pleaded with the representative to switch my bus time. She very dismissively told me it was too late to do so; all schedule changes must be made 3 hrs prior to the trip. I hadn't even made my reservation 3hrs prior to the trip time so I find that to be a pretty dishonest policy. Nonetheless it is company policy, and I understand policies must be upheld; but I also believe that part of being a great comany is being understanding and customer oriented. So that being said here I am on my mothers birthday without a gift because of what I believed to be a reasonable request. Guess not !
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shelby
  • Star ratings:
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I recommend this bus!
The outlets didn't work which is the only issue I had.
  • Posted on: 2016-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexander Abraha
  • Star ratings:
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I recommend this bus!
There was arrival delay about 45 min. and the Network Wifi was bad .
  • Posted on: 2016-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ernst Riest
  • Star ratings:
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I recommend this bus!
The trip from New York to Washington was very good. Special mention to the driver who was courteous and helpful. I will use the service again. I have marked down 'comfort and amenities' because the Internet wasn't working, nor was the toilet.
  • Posted on: 2016-07-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alex Sabater
  • Star ratings:
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I recommend this bus!
Loved it. Thanks!
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: gift Freitas
  • Star ratings:
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I recommend this bus!
I purchased my ticket 2 hours prior to departure and the driver could not find me in his listing, Fortunately he was kind and wise enough to accept my email confirmation also my power outlet under my seat was not functioning. I deliberately decided on this bus because you advertised a power outlet however that amenity was not working so I lost out on 5 hours of work time as I was in able to plug in my laptop. What if we're a business day and I had to finish a presentation I would have been screwed. Thanks for nothing I'm definetly using Mega bus going forward. This is not my first incident where your outlets were not working however it will be my last time commuting to doing business with a company that has faulty oul
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Amy Gilligan
  • Star ratings:
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I recommend this bus!
I was assured wifi and spent $75 on Google play for my tablet to download movies and tv's. The WIFI NEVER worked which with all due respect if same occurs in return trip I will switch my very regular travel from DC - NYC - at much greater cost to Amtrak. This has happened every single time. And is such a deterrent I would much rather pay for Train. If I was NEVER told WIFI was included I would completely understand. But the entirely wasted time and money loading movies and TV to my tablet is extremely extremely frustrating!!!!!!
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sonni Pyles
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Narankhuu Ganbaa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Clarisa
  • Star ratings:
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I recommend this bus!
You should give a range of estimated travel time. I bought the ticket thinking it was a three hour and a half joirney and it was 5h and a half.
  • Posted on: 2016-07-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: RAVIKANTH REDDY
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Wanda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gulnara Aliyeva
  • Star ratings:
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I recommend this bus!
It's my second time to go to Washington DC with a group of students by Washington Deluxe. We all enjoy our trip. Timing, cleanness are excellent, wifi is available, you can charge your telephone. Bus drivers are very friendly. Thank you for the safe tour!!!
  • Posted on: 2016-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Terry Heard
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I recommend this bus!
Excellent trip for me and my wife. Bus drivers and amenities were great with the exception of the WiFi. Signal was not strong thus used my 4G. Understandably multiple users on bus, but you may consider multiple routers. Thanks for your time and service.
  • Posted on: 2016-07-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Siobhan Carter
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I recommend this bus!
I was very dissatisfied with my service. The driver was very rude, on my way to the last stop I was having a private phone conversation and was asked what bus service I was using, I told them "the Chinese Bus". The bus driver then proceeded to continuously say that "This is not a Chinese, this is Washington Deluxe" after about the 3rd time I informed the driver I was not speaking to him and I would appreciate if he would drive the bus and not comment on my private conversation. The driver then threatened to kick me off the bus and call the cops, he even went so far as to pull the bus over and inform me he could kick me off the bus. I would like to add all of this occurred in front of my 11 year-old daughter. When I did get off at the last stop as he was driving by he threw something at the door, I thought the that he was planning on opening the door to ensure that I was hit with whatever he was throwing. His behavior was very unprofessional, I have never in my life had an experience like that.
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Greg
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
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I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: China Richardson
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I recommend this bus!
My first experience was very good. I would recommend this for anyone who would like to Travel by bus.
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andrea Swaby
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I recommend this bus!
Awesome!!!
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Billie-Jazz
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I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Georgia Gomez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Igor Zhelvakov
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I recommend this bus!
During all trip I can't connecting to the Internet in your bus.
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sandra
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I recommend this bus!
Very spacious air conditioner was wonderful
  • Posted on: 2016-07-02
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Sharon
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I recommend this bus!
When I booked my trip, I relied on your company to give me accurate information. I do not know DC. Your directions said that the bus would meet at Massechusetts and Columbus CircleNE. So I waited and waited. You provided a map also. It wasn't until an hour later that I was tat I was told that the buses meet inside and upstairs at Union Station. So basically that was an awful experience for me and I do hope I get my money back because I did not use your bus to get home. I got a greyhound.
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Johan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Virginia
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I recommend this bus!
Wifi and appliances were not working. Bus delayed.
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carolina
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kelly Perez
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I recommend this bus!
The outlets were not working on the entire bus.
  • Posted on: 2016-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joerg
  • Star ratings:
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I recommend this bus!
WLAN was there but way too slow to be useful. Everything else was fine. AC power outlets below the seats.
  • Posted on: 2016-06-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Amit Sood
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: deborah gustar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-22
  • Depature: Brooklyn, NY
  • Arrival: Washington, DC
  • Name: Niklas
  • Star ratings:
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I recommend this bus!
Cheap but longlasting!
  • Posted on: 2016-06-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Goutham Prasad P
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I recommend this bus!
Hello GOTOBUS team,I am totally disappointed with the bus service that we travelled to DC on 18th June 2016 , the bus broke down and was late by two hours than the actual time to the destination due to which we lost the whole day which inturn lead to another day of extended stay in DC which lead to additiaonl expenses, can you please return the ticket fare back to suffice the loss due to extended stay in DC.
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: simon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jenna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Macarena
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I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
The driver left Union Station with AC broken and after over two hours of hell he stopped on the road and fixed it. It took only a minute, but he was too lazy to do it in DC, before the trip.
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marcelo
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I recommend this bus!
THE BUS STOPPED BECAUSE OF A MALFUNCTION, ONE HOUR FAR FROM NYC. WE HAD TO WAIT FOR ANOTHER BUS MORE THAN ONE HOUR. IN SPITE OF THIS (UNEXPECTED PROBLEM) I'D RECOMMEND WASHINGTON DELUXE.
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: errol
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I recommend this bus!
The drive was very comfortable and relaxing and the driver was very nice. Saturday 6/18/2016 7pm
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Leonel Avila
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Danielle King
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: SB
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gustavo García
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I recommend this bus!
I made a mistake In my reservación but they never assit me. Nor by chat on line neither at phone. They only responder by email late.
  • Posted on: 2016-06-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria
  • Star ratings:
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I recommend this bus!
The WiFi didn't work all the time and the seat was very little that I could't manage to insert cable in the outlet. (I am thin but the lady next to me wasn't!) What was very unbearable was the A/C too high! Nothing to hang little things
  • Posted on: 2016-06-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Liga Renkmane
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I recommend this bus!
While in general I am very satisfied with the service, I must say that the buses are conditioned to the level they are really cold. The bus on the way back was extremely cold. By the end of the ride I had put on half of the clothes in my backpack and I was still cold. When my friend asked the driver if it was possible to tone down the conditioning, the driver replied that the temperature is set by company policy and he can't do anything about it.
  • Posted on: 2016-06-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aiden
  • Star ratings:
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I recommend this bus!
You (gotobus) booked me on a bus that was full. I had to leave the bus and find my own different method of transportation. It is unbelievable you only ask me to rate the bus company and not yourselves, who completely failed me!
  • Posted on: 2016-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Janin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kristin ford
  • Star ratings:
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I recommend this bus!
I love using goto
  • Posted on: 2016-06-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carolina
  • Star ratings:
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I recommend this bus!
The driver was ver very friendly! He's the best driver I've ever had.
  • Posted on: 2016-05-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrea Swaby
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Michael Kuestner
  • Star ratings:
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I recommend this bus!
great value for a low price!!!
  • Posted on: 2016-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andrea swaby
  • Star ratings:
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I recommend this bus!
I will remain a loyal customer..
  • Posted on: 2016-05-29
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Everald Edwards
  • Star ratings:
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I recommend this bus!
The bus was 1 1/2 hr late. According to the website, the bus was suppose to have electrical outlets. However, what it neglected to tell you is that you had to share that with other passenger. I rate this trip a 4/10.
  • Posted on: 2016-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Milton Walker
  • Star ratings:
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I recommend this bus!
Commuit from NYC to Maryland was good. I enjoyed my ride. Traffic was great for a memorial weekend.
  • Posted on: 2016-05-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Elena Orberg
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: jillian noel
  • Star ratings:
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I recommend this bus!
i was very much impressed with the overall standard and quality of the driver also, the timely matter the bus arrived and departed. excellent job.
  • Posted on: 2016-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Brian Pearce
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brian Pearce
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: analisa freitas
  • Star ratings:
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I recommend this bus!
very comfortable but wifi could be much stronger.
  • Posted on: 2016-05-20
  • Depature: Brooklyn, NY
  • Arrival: Washington, DC
  • Name: janet williams
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zhou Lin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrea Swaby
  • Star ratings:
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I recommend this bus!
Great travel, driver was awesome ..
  • Posted on: 2016-05-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marie-Luise Goer
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Janet Williams
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Michael McKinney
  • Star ratings:
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I recommend this bus!
first time taking a bus like this and with so many options (Bolt, Mega), GoToBus was the best option because of amenities like free wi-fi, Dupont Cir pickup, elec outlets. Def a nice bus service and would take again and recommend to friends.
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: molly dalton
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke LaLiberte
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke LaLiberte
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Felicia Williams
  • Star ratings:
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I recommend this bus!
Driver was very pleasant
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jimena Aguilera
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chelsea Crespo
  • Star ratings:
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I recommend this bus!
I missed my bus and called to get a refund and I was on hold for over 20 mins until I finally hung up. I was not happy about losing my money at all.
  • Posted on: 2016-05-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: sara
  • Star ratings:
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I recommend this bus!
Really nice driver let me catch the earlier bus. Really really happy for his kindness.
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shirley Norman
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sergio Richieri
  • Star ratings:
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I recommend this bus!
Wi - Fi didn't work well in trip returning to NYC.
  • Posted on: 2016-05-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: nanisha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sérgio Richieri
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kim Yuille
  • Star ratings:
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I recommend this bus!
I love the service but Washington Deluxe you needs more buses on the line. At least 8. ive tried some of the other companies and not really clean or accomodating.
  • Posted on: 2016-05-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: James Case
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-02
  • Depature: Brooklyn, NY
  • Arrival: Washington, DC
  • Name: Natalie JP
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Brandon
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I recommend this bus!
stick to advertised arrival time. if not able to make the time, driver needs to communicate to passengers ETA and get there. I bought bus to depart 4 and arrive 830 not 945.
  • Posted on: 2016-04-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kin Yuille
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I recommend this bus!
  • Posted on: 2016-04-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: James Case
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jill
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Tia
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I recommend this bus!
Driver was pleasant
  • Posted on: 2016-04-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andy liu
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I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ojani Walthrust
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I recommend this bus!
The arrival bus to dc didn't have working outlets. The departure bus did.
  • Posted on: 2016-04-23
  • Depature: Brooklyn, NY
  • Arrival: Washington, DC
  • Name: Golda Critchlow
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I recommend this bus!
The ride is convenient leaving from Brooklyn but the seats are too hard they're very uncomfortable
  • Posted on: 2016-04-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrea Swaby
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I recommend this bus!
The Driver, Carl did an excellent job getting us to DC safely .
  • Posted on: 2016-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hannah
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I recommend this bus!
Driver was amazing!
  • Posted on: 2016-04-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hannah
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I recommend this bus!
  • Posted on: 2016-04-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Katherine Dao
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I recommend this bus!
  • Posted on: 2016-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kazuma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kazuma
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I recommend this bus!
  • Posted on: 2016-04-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lesley
  • Star ratings:
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I recommend this bus!
Very comfortable bus- love that it's non stop
  • Posted on: 2016-04-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Li
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I recommend this bus!
  • Posted on: 2016-04-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: James Case
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I recommend this bus!
Washington deluxe is great! No complaints!
  • Posted on: 2016-04-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: James Case
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I recommend this bus!
Bus is almost always on time and much more reliable than the china town options. Also, it's direct to DC, so instead of six hours it's four and a half. Well worth the extra five dollars for a lot less hassle. Also, can drop you off at union station or DuPont, which is great!
  • Posted on: 2016-04-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Li
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrea swaby
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I recommend this bus!
  • Posted on: 2016-04-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gustavo Bosco
  • Star ratings:
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I recommend this bus!
The wifi conection was very poor
  • Posted on: 2016-04-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Goran Gosovic
  • Star ratings:
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I recommend this bus!
My reservation was canceled by company, I need to refund my tickets
  • Posted on: 2016-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: XIAOHUA ZHOU
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I recommend this bus!
Thanks for keeping the journey short!
  • Posted on: 2016-03-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mai-Vi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stephanie Espino
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I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Stephanie Espino
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I recommend this bus!
The worst customer service experience on board was with who ever the young woman was checking us in for the 3:30 bus at DuPont circle... I had called you guys at 1:15 PM because I had mistakenly missed the 1:15 PM bus (I thought it was 1:15 in DuPont and it was here at 12:45, 1:15 PM the bus was already in Union Station) and spoke to someone on the phone who told me to wait for the next bus as standby and possibly could be let on. When the bus arrived and we were coming up the stairs inside since that woman was sitting down on the bus and did not come out to the curb as other s do to check in (lazy?) she barked at my older mother and I because we were coming in the bus and she was not ready.... yet the bus driver told us all to go inside... as I was giving my name and tried to explain the situation to her she gave ne the worst attitude ever, unprovoked and was very rude. Way to ruin my afternoon... She is rude and in a bad mood for no reason,. You should not have someone as lazy and rude as her working for your company. You should replace her with someone who actually has people skills and knows how to properly communicate with other humans. I was not the only person there who noticed her rude behavior as there were others behind us who told us that they simply asked her something and she immediately yelled back. Both of our parties were Spanish so I hope this was not a racist attack on us from your employee who was African American.
  • Posted on: 2016-03-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
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I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: L F
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I recommend this bus!
The bus left on time but arrived 1 hr late due to traffic and accidents. Garbage bags were provided and there was hand sanitizer. The seat was not very comfortable but I have back problems. The driver and the ticket clerk were friendly. I didn't use WiFi so can't comment. Overall it was efficient and pleasant, I've taken Washington Deluxe many times.
  • Posted on: 2016-03-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: L F
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I recommend this bus!
The return bus from DC was brand new; the seats were more comfortable than on the inbound bus; the bathroom was clean but didn't have a sink or even hand sanitizer. The A/C was too strong but then the heat was added. The boarding attendant was not friendly.
  • Posted on: 2016-03-28
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: SA
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I recommend this bus!
This driver does not stop at a rest stop but would pull over at the beginning of the NJ Turnpike for his comfort.
  • Posted on: 2016-03-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia Proctor
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I recommend this bus!
My ride from DC to NY was great!
  • Posted on: 2016-03-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Charles fox
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-22
  • Depature: Brooklyn, NY
  • Arrival: Washington, DC
  • Name: Lisa Martinez
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I recommend this bus!
It's a great service
  • Posted on: 2016-03-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yelin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dave
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-08
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Marcus
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris Detzel
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I recommend this bus!
Ticket process got screwed up - I arrived and they told me that I don't have a seat. While the bus driver was very friendly, woman on phone was rude
  • Posted on: 2016-03-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kari
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luciana Cesar Le
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Damjan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-28
  • Depature: Arlington, VA
  • Arrival: New York, NY
  • Name: Ryan Scheller
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I recommend this bus!
Driver is a great guy and very professional and accommodating, however would be even better without the speech at beginning and end. That's my favorite thing about Washington flyer.. No speeches. Just relaxing. And the fact you go to pentagon city sometimes is great.
  • Posted on: 2016-02-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Michael T Jones
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I recommend this bus!
Returning from New York 02-22-16,the driver/assistant did not have my name for a ticket I'd paid for 01-20-16. Thank "God" for the woman who helped me through it all..she is in my prayers. ***The Best Employees..**
  • Posted on: 2016-02-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrea Swaby
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I recommend this bus!
Even though the weather was bad the drive get us to NY safely and at the best time he possible could.. I have him 4 stars!!
  • Posted on: 2016-02-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: alex
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Victor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shirley Norman
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carlee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Victor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: KT
  • Star ratings:
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I recommend this bus!
I love taking Washington deluxe. They are always on time, kind, the driver drives well and not fast, and the bus is clean!
  • Posted on: 2016-02-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexia Sikora
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I recommend this bus!
  • Posted on: 2016-02-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jen
  • Star ratings:
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I recommend this bus!
Comfortable seats, free wifi, got home much quicker than scheduled. More than satisfied customer here.
  • Posted on: 2016-02-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: bkmoto
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I recommend this bus!
Clean modern buses. Good driver. On time.
  • Posted on: 2016-02-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Theresa Spruill
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I recommend this bus!
Amazing
  • Posted on: 2016-02-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andrea Swaby
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I recommend this bus!
Love to ride on Washington deluxe ... Safe and comfortable ..
  • Posted on: 2016-02-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrea swaby
  • Star ratings:
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I recommend this bus!
Very dependable !!!
  • Posted on: 2016-02-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marolo Mariuccia
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I recommend this bus!
the seats were not perfectly clean the glass holder was dirty with past ice cream or yogurt , the internet was not working we,ll but I never experienced a more professional and kind driver
  • Posted on: 2016-02-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Angelique Diaz
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I recommend this bus!
I use Washington Deluxe very frequently and never had a problem. We always leave on time and get to our destination on time or even earlier. The seats are a bit uncomfortable but far better than other bus company's. The only negative I could say is that there is no light in the bathroom which is very uncomfortable. I also think the bus would benefit from providing plastic trash bags in individual rows. I often bring snacks on board and have no where to dispose of my wrappers, etc. Other than those few minor negatives, Washington Deluxe is awesome, wonderfully priced and the staff is super nice!
  • Posted on: 2016-02-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brian Pearce
  • Star ratings:
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I recommend this bus!
First bus company I've used other than Eastern. They do not stop in Baltimore (which is really Silver Spring) and do not make a rest stop - this saves about 30 minutes. It was also there and waiting to leave from Union Station. I will likely use Washington Deluxe as my new default when commuting between NYC and DC.
  • Posted on: 2016-02-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrea swaby
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Richard Yarrow
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Patrice
  • Star ratings:
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I recommend this bus!
My First time the ride was smooth and on time. However the bus don't have wifi or less say it has one but doesn't work. The second time, the bus was late for 20 minutes and you have to wait outside on this cold so not that convenient. and yet it is not that cheap because i could have gotten the same ticket with more comfort and cheaper price but the schedule was not convenient for me. Anyway, for what is worth, it adds diversity and competition in this domain so it is a good. But in all they are good and if the schedule works for you it is good way to go.
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Analisa
  • Star ratings:
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I recommend this bus!
the washington deluxe is my favorite bus line to take with gotobus, but the wifi was very poor this time. the driver also got a bit aggressive (yelling at customers, making angry faces at customers). but otherwise we kept to schedule, the bus was warm, the plugs worked great, and the rest stop we stopped at was excellent.
  • Posted on: 2016-01-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan
  • Star ratings:
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  • Comfort:
I recommend this bus!
VERY pleasant driver. Smooth, quick ride, was there fast.
  • Posted on: 2016-01-08
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: S
  • Star ratings:
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I recommend this bus!
My only complaint is that my seat would not stay up. It only reclined and that the driver did not stop at a rest stop but stopped at the beginning of the Turnpike so that he could use the bathroom. It would have been better if he just stopped at the Delaware rest stop like the other drivers
  • Posted on: 2016-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andrew Simon
  • Star ratings:
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I recommend this bus!
We arrived two hours late in DC. There was an accident or road work.
  • Posted on: 2015-12-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: elizabeth
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Regina Crump
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Seats are very small and tight
  • Posted on: 2015-12-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sonia Hinson
  • Star ratings:
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I recommend this bus!
Poor bus maintenance. Bus was over an hour late leaving the station because of mechanical issues. This was an inconvenience that should not happen.
  • Posted on: 2015-12-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shermaine
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: José Rivera
  • Star ratings:
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I recommend this bus!
Excelente atención y puntualida, un viaje muy seguro cómodo y agradable
  • Posted on: 2015-12-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denise VonDibert
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Denise VonDibert
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Madeleine Galvin
  • Star ratings:
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I recommend this bus!
Wi-Fi is terrible. Very slow or not working. Don't offer if it is this quality. If I'd known would have downloaded pictures to watch on tablet.
  • Posted on: 2015-12-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmitry
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ronald
  • Star ratings:
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I recommend this bus!
Very comfortable and at a good price! The Internet could be a bit stronger though... But TOTALLY would recommend this bus!
  • Posted on: 2015-12-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sally Hembach
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anastasia Butvin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kyle
  • Star ratings:
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I recommend this bus!
Absolutely great deal for the price. Clean, easy, made good time...not a single complaint
  • Posted on: 2015-12-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrea Swaby
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: GABRIELA B DE LU
  • Star ratings:
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I recommend this bus!
Overall great service. The wifi didnt work so well but that was the only thing.
  • Posted on: 2015-12-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: sharon jackman
  • Star ratings:
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I recommend this bus!
i would ride this bus again, I need to use this bus when i'm going to atlanta it's better than the chinese bus on canal st..... try to make this happen expand this bus line.
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: sharon jackman
  • Star ratings:
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I recommend this bus!
No complains at this time, i will ride this bus again.
  • Posted on: 2015-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: TAMI
  • Star ratings:
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I recommend this bus!
CUSTOMER SERVICE IS TERRIBLE!!! THE BUS AND DRIVERS WERE GREAT NYC-WASHINGTON DC Well, they saying go; you get what you pay for. These damm people kept me on hold for two hours as I eagerly tried to resolve a dispute. In addition, I was left with an open chat session twice. I requested to speak with a supervisor abut to no avail. The chat window was just left open with no indication that the session had ended. The rep name was Ellie. I am trying to research my history to ensure that Ellie was the rude person. She even went as far as to respond in big bold letters, a perfect indication that she was yelling at me. I had to keep calling and initiating chat because my hotel was not booked as promised. My hotel was not actually booked until 30 minutes prior to my arrival in Washington DC. I had to do the footwork and call a few places in Fla to confirm my rsvp. The representative service is terrible. Please excuse the punctuation.
  • Posted on: 2015-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Berns
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jessica Falborn
  • Star ratings:
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I recommend this bus!
Yet again, the internet did not work. In fact, when I went to connect, it said the network had not even been set up. Very annoying, and I will likely not take Washington Deluxe again as a result.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yolanda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: gcina
  • Star ratings:
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I recommend this bus!
EXCELLENT SERVICE
  • Posted on: 2015-11-30
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Yvette
  • Star ratings:
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I recommend this bus!
Cheap you get what you pay for
  • Posted on: 2015-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carlos Jimenez
  • Star ratings:
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I recommend this bus!
My first experience in a USA bus. Friendly staff and comfortable experience.
  • Posted on: 2015-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maryam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Arlene Berrien
  • Star ratings:
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I recommend this bus!
The bus was clean,on time and the driver drove with caution but spoke on his cellphone entire time. As for the amenities they were no plugs to charge any electronics. I would recommend the gotobus to someone else. Leaving from DC is a nice location because of indoor environment.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Natalia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shona
  • Star ratings:
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I recommend this bus!
I wish we stopped at a rest stop.
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ken Dorsey
  • Star ratings:
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I recommend this bus!
All is well. Everything is as expected or better. No surprises or disappointments.
  • Posted on: 2015-11-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nicky Neal
  • Star ratings:
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I recommend this bus!
The bus ride was smooth and punctual.
  • Posted on: 2015-11-28
  • Depature: Arlington, VA
  • Arrival: New York, NY
  • Name: Jürgen Klaus
  • Star ratings:
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I recommend this bus!
Jürgen Klaus German Embassy 4645 Reservoir Road NW Washington, DC 20007 Tel: 202-820-3628 jklaus44@web.de On 11.20.2015 my wife and me wanted go to New York with the Washington Deluxe bus from Arlington VA at 9:00 on. The departure location was 1100 S Hayes St. Arlington VA 22202 (Pentagon City, pick up area opp. The California Pizza Kitchen). We were there at 8:45 am. Is was cold and windy At 9:05 and 9:10 and 9:15 I called your hotline. You have not answered me, and I was always connected to your mail box. At 9:20 am we went to Union Station by Metro. The agent from "Washington Deluxe" there told us that this case happened already three times. The departure place on the voucher is incorrect. That's incredible The man was very friendly and booked us on the bus at 11:00 am. This bus we took and lost a lot of times. I demand compensations / reparations for this big inconvenience. Jürgen Klaus
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: vas
  • Star ratings:
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I recommend this bus!
seats are very comfortable. rest room is very clean. depart/arrive on time.
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashia Boyce
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-27
  • Depature: Brooklyn, NY
  • Arrival: Washington, DC
  • Name: Neal
  • Star ratings:
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I recommend this bus!
Smelled like cigarettes
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mamuna Oyofo
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: soo kyung park
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Reem
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: A
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Unlike my trip from NYC to DC where the bus driver was the cause of the delay. My trip home from DC to NYC was a great experience. The bus driver left on time and we arrived on time.
  • Posted on: 2015-11-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-23
  • Depature: Arlington, VA
  • Arrival: New York, NY
  • Name: Jerilin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Emal z
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Titilayo Fagbenl
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: baptiste
  • Star ratings:
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I recommend this bus!
The bus driver did not drive safe at all. It was scared all drive long.
  • Posted on: 2015-11-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Guillaume
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Valerie Cardona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Haymes
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The best compared to all others
  • Posted on: 2015-11-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke LaLiberte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Steve Upton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Malik A. Flowers
  • Star ratings:
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I recommend this bus!
I would like to see more power outlets on buses so that people can charge thier devices
  • Posted on: 2015-11-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: helena
  • Star ratings:
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I recommend this bus!
wifi doesn't work.
  • Posted on: 2015-11-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: helena
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
the wifi is always crazy slow if it's working at all
  • Posted on: 2015-11-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ganesh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andrea Swaby
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Comfort and style, safe ride with great drivers..
  • Posted on: 2015-11-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rosalina
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Driver exited at the wrong exit and got lost trying to get to the bus stop. We had to get off the bus before getting to the final destination after going in circles for over 30 minutes.
  • Posted on: 2015-11-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anarfi Acheampon
  • Star ratings:
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I recommend this bus!
Good customer service. Continue the good work.
  • Posted on: 2015-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kim Yuille
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
I only ride Washington Deluxe. I've riden some of the other bus companies and they're horrible
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: MARIA ZAROUI
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I arrived 3 minutes late, my husband was waiting inside the bus and the staff outsider of the bus kicked him out of the bus. And I had to buy new tickets to get to DC. On the way back the driver left 7m late, had a 20 minutes stop, was rude to other drivers, kept on making detours and we arrived 1 hour and a half later to than what was scheduled. Internet was NOT working and people were talking loud on the phone na dthe driver did not bother to alert them. Did NOT like this experience AT ALL!!! Last but not the least, customer support were incompetente.
  • Posted on: 2015-11-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: MARIA ZAROUI
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Seif Salem
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kim Yuille
  • Star ratings:
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I recommend this bus!
I will only ride on Washinton Deluxe.the others co.are nasty.
  • Posted on: 2015-11-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yisa Rumala
  • Star ratings:
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I recommend this bus!
The bus was clean, service was punctual, and arrived on time.
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Friedrich Bock
  • Star ratings:
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I recommend this bus!
It is very inconvenient, having reaging lights that point anywhere else but not where someone holds a book
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Glenda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-08
  • Depature: Arlington, VA
  • Arrival: New York, NY
  • Name: William Blakers
  • Star ratings:
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I recommend this bus!
The only problem was the drop off in New York was in the middle of the town on a street corner and to a new arrival this was a big shock.There was no where to sit and gather your thoughts and you were battling to get past pedestrians to get to your own luggage.
  • Posted on: 2015-11-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Miao Xu
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrea Swaby
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zhubin
  • Star ratings:
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I recommend this bus!
The wifi was not very stable. But I do enjoy the trip with good company.
  • Posted on: 2015-11-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: aking
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ak
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: nking
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Valerie Cardona
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris Trifan
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Johan
  • Star ratings:
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I recommend this bus!
The pick up point in NYC could be improved. It is an open bus stop on the sidewalk exposed to the wind and the weather.
  • Posted on: 2015-11-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Valerie Cardona
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: April
  • Star ratings:
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I recommend this bus!
Good traveling experience.
  • Posted on: 2015-10-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Saida Burns-Moor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Solange
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria Manti
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Em
  • Star ratings:
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I recommend this bus!
AMAZING STAFF!!! :) :) :) AND EASY PEASY RIDE :) :) :)!!!!! THANK YOU SO SO SO MUCH!!!! :) :) :) :)
  • Posted on: 2015-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Valerie Cardona
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Valerie Cardona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Valerie Cardona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: sarah
  • Star ratings:
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I recommend this bus!
Internet was not reliably working. Clean bus and great punctuality. Convenient locations for pick up and drop off.
  • Posted on: 2015-10-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jagruti Bhakta
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Amanda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: David
  • Star ratings:
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I recommend this bus!
This bus didn't have a movie as advertised. Which was the icing on my cake as I paid extra for the bus with a movie option and it didn't have one. Plus wi-Fi on this bus was terrible. The bus however was clean, prompt and the driver was very safe and knowledgable of his route
  • Posted on: 2015-10-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Michael weiss
  • Star ratings:
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I recommend this bus!
On my ride to Washington DC the wifi did not work at all. Also, on the way back from DC a couple days later, the outlets didn't work and we took an unspecified 30 minute detour to a deleware rest stop. Overall not too pleasant of an experience.
  • Posted on: 2015-10-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sean davis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Arnaud
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: greg wood
  • Star ratings:
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I recommend this bus!
The bus trip to Washington DC was a great way to get there from NYC. It was stress free and relaxing. The bus was very clean and comfortable. However, the wifi speed is slower than the speed of the bus. I gave up trying to use the internet and watched the scenery go by.
  • Posted on: 2015-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anarfi Acheampon
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke LaLiberte
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke LaLiberte
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-10-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luz Redrovan
  • Star ratings:
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I recommend this bus!
Friendly staff,nice experience
  • Posted on: 2015-10-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Pamela James
  • Star ratings:
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I recommend this bus!
The leather seats in the bus I took to NY were not comfortable. I felt like I was going to slide out of them. The bus back had more comfortable seats.
  • Posted on: 2015-10-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yoram
  • Star ratings:
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I recommend this bus!
WiFi was very slow.
  • Posted on: 2015-10-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: AJ
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Efficient and convenient service at a great price
  • Posted on: 2015-10-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-10-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Angelita I. Defa
  • Star ratings:
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I recommend this bus!
Both my husband and I are very happy with Washington Deluxe bus that we took both from Washington DC to New York (October 10, 2015) and back on October 12 from New York. The driver and the staff were very helpful and courteous. The bus was very clean and punctual (The bus left on time) The bus was comfortable and the amenities was superb!
  • Posted on: 2015-10-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
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I recommend this bus!
While the bus was clean, it was 20 minutes late and we arrived over an hour late to our destination. It wasn't the company's fault, but it did take a long time to get everyone onboard and I believe that they could be more efficient. The driver asked people to lower their music and stopped on the side of the road to close the engine door. At least from what I understood. Overall, though, the bus was clean and the WiFi - while spotty - did help me to complete my work. I'd recommend it, but I wasn't too impressed.
  • Posted on: 2015-10-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Danny Vasquez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Esther Minton
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
OMGosh! When I arrived for my 9:30pm bus the line was extremely long. I asked what was going on and the person that checks people in informed me that the 7:30pm bus hadn't arrived yet. ...7:30pm bus hadn't arrived yet...and I'm there for the 9:30pm bus :( My bus arrived at 10:45pm and I didn't get to DC until 3:10am...instead of the scheduled 1:45am time. No heads need to roll...I just find this unacceptable to the passengers that have to stand outside in the unpredictable weather waiting for a non timed bus to arrive.
  • Posted on: 2015-10-15
  • Depature: Arlington, VA
  • Arrival: New York, NY
  • Name: Haseena Sahib
  • Star ratings:
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I recommend this bus!
Thank you!
  • Posted on: 2015-10-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mathieu
  • Star ratings:
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I recommend this bus!
Everything went well! The bus was a little less nice that the one we took on our way to DC though.
  • Posted on: 2015-10-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mathieu
  • Star ratings:
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I recommend this bus!
Everything was great! Thx
  • Posted on: 2015-10-14
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Janice babauta
  • Star ratings:
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I recommend this bus!
Great driver bus 1817
  • Posted on: 2015-10-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria Carballo
  • Star ratings:
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I recommend this bus!
Everything was fine however you didn't send my reservation to Washington Deluxe and that distressing to say the least.
  • Posted on: 2015-10-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andrea Swaby
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christophel davi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Glenn Fisher Pag
  • Star ratings:
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I recommend this bus!
It was a great Ride.Thanks..I made my train connection in NYC and was extremly thankful for that.
  • Posted on: 2015-10-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mirela Cacan
  • Star ratings:
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I recommend this bus!
Great that they could give me another seat when I missed the first :) Great employees.
  • Posted on: 2015-10-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chrissy Sze
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shirley norman
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shirley Norman
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shirley Norman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shirley Norman
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shirley norman
  • Star ratings:
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I recommend this bus!
The seats didn't have a divider between them which would have given me the option to have more separation from me and the drunk person sitting next to me.
  • Posted on: 2015-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke Atkinson
  • Star ratings:
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I recommend this bus!
This was a tough one. The bus was over an hour late due to traffic.
  • Posted on: 2015-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: VIRGINIA RAHVALS
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Adegboyega
  • Star ratings:
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I recommend this bus!
WiFi on bus didn't work properly.
  • Posted on: 2015-10-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Frankie smith
  • Star ratings:
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I recommend this bus!
A newer bus design but lacks seating space. We would not do this again, rather take train.
  • Posted on: 2015-10-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: A Z
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andrea Swaby
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-10-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bill Granger
  • Star ratings:
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I recommend this bus!
Way up to NYC was GREAT.....super driver.
  • Posted on: 2015-10-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bill Granger
  • Star ratings:
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I recommend this bus!
Despite several of us asking the driver to increase the air conditioning, the bus remained like a sauna and was most uncomfortable. Opposite experience from ride up which was GREAT. Mr. Steele certainly had us more than toasty warm - just very very uncomfortable.
  • Posted on: 2015-10-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anarfi Acheampon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anarfi Acheampon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
Bus services are number one with good customer care.I'll recommend them.
  • Posted on: 2015-10-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke Atkinson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Manuel
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: carolina
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
muy malo el wiifi, es lo unico que deben mejorar del servicio porque es muy importante durante el viaje. gracias
  • Posted on: 2015-09-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maggie
  • Star ratings:
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I recommend this bus!
The wifi did not work
  • Posted on: 2015-09-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Justinas
  • Star ratings:
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I recommend this bus!
Kevin the driver was great. The bus was late due to traffic, but the driver was able to get us in on time. He made the experience tolerable and I was very appreciative.
  • Posted on: 2015-09-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ilse Fascetta
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: veroniki
  • Star ratings:
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I recommend this bus!
The driver was not informed about our booking.we were not on his list of passengers
  • Posted on: 2015-09-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Adriana
  • Star ratings:
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I recommend this bus!
Cambiaron el destino de la parada final y nadie me aviso. Me debía bajar en Dupont Circle y el bus me dejó en Union Station.
  • Posted on: 2015-09-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ciara Malcolm
  • Star ratings:
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I recommend this bus!
Great bus service! pick up / drop off times are accurate and the bus provides cleanliness and comfort. GREAT DEAL !!!
  • Posted on: 2015-09-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke Atkinson
  • Star ratings:
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I recommend this bus!
The driver was in control and communicative. The ride was on time. This bus has won my business. Thank you!
  • Posted on: 2015-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria castillo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Angelo Veljanovs
  • Star ratings:
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I recommend this bus!
excellent experience from time of booking the trip to arrival at destination. Thank you.
  • Posted on: 2015-09-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brenda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ola
  • Star ratings:
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I recommend this bus!
wifi was too slow, could not use it to do anything.
  • Posted on: 2015-09-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Britta
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria Castillo
  • Star ratings:
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I recommend this bus!
Great as always!
  • Posted on: 2015-09-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Garth Morgan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Garth Morgan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mayama S Kamara
  • Star ratings:
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I recommend this bus!
My wife didn't find the bus stop listed on the ticket. She tried to call the number on the ticket, nobody pick the call. She finally took another bus to come. If I can get my money back, i'll really appreciate that.
  • Posted on: 2015-09-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Patricia Everett
  • Star ratings:
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I recommend this bus!
This was my first (and definitely not last) experience on GOtobus. It surpassed my expectations.
  • Posted on: 2015-09-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: A
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: moyna strowman
  • Star ratings:
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I recommend this bus!
lovely bus. great driver.
  • Posted on: 2015-09-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Turhan
  • Star ratings:
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I recommend this bus!
The driver is a true professional! In my travels i will be using Washington Delux.
  • Posted on: 2015-09-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marie denis
  • Star ratings:
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I recommend this bus!
Had an amazing experience with Thai courier the driver was professional and the staff was extreme courteous they assisted me with my bags and I really enjoyed my ride to Washington .
  • Posted on: 2015-09-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: moyna strowman
  • Star ratings:
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I recommend this bus!
great driver. always felt safe.
  • Posted on: 2015-09-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: juli sunderlin
  • Star ratings:
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I recommend this bus!
Bad system for those buying tickets. Was almost not able to board because a mistake was made by the man boarding passengers, as he had promised seats to stand-bys before the 8:05 "cut-off" even happened.
  • Posted on: 2015-09-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: George L
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: George L
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jay
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sunil Joshi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Danny Hirschfiel
  • Star ratings:
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I recommend this bus!
Wi Fi needs help
  • Posted on: 2015-09-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Stephen
  • Star ratings:
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I recommend this bus!
TERRIBLE SERVICE!!!!!!
  • Posted on: 2015-09-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria Castillo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria Castillo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ChaCha
  • Star ratings:
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I recommend this bus!
i like wash deluxe just fine, what i don't like is that gotobus.com directed me to 37th St and 7th Ave, i saw the bus and i thought it was odd that i was the ONLY person waiting in line at 6:50 for a 7PM bus, after knocking on the bus door several times, the driver finally opened the door and told me i needed to be on 36th St & 7th, when I went there I was pretty much the last person in line and almost didn't get a seat because the website gave me incorrect information.
  • Posted on: 2015-09-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Norah Yahya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christine
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Abdoul Seck
  • Star ratings:
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I recommend this bus!
Easy and fast ride. Arrived on time.
  • Posted on: 2015-09-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Valerie Cardona
  • Star ratings:
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I recommend this bus!
Little too expensive compared to other bus options available.
  • Posted on: 2015-09-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jane gulielmitti
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: H
  • Star ratings:
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I recommend this bus!
Bathroom was the absolute worst smell, ac was not working that well in it or with in the bus! Bag removal disorganized. No toilet paper, hand sanitizer low.
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: janet brown
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: janet brown
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dennis
  • Star ratings:
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I recommend this bus!
Wifi are basic features these days, why not get this working, a journey of 4 hours would be better with a wifi connectivity and places to plug and charge our phones. I will recommend to a friend for the price but not the features unless you upgrade it a bit
  • Posted on: 2015-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Abdoul
  • Star ratings:
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I recommend this bus!
Quick and Easy ride. No complaints.
  • Posted on: 2015-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Denise
  • Star ratings:
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I recommend this bus!
The driver was so kind. I felt very safe on the bus. The gentleman who checked the tickets was very efficient and kind as well. Will make gotobus my go to for booking travel tickets.
  • Posted on: 2015-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: francis yankey
  • Star ratings:
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I recommend this bus!
Great service
  • Posted on: 2015-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tilda Sjoberg
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Valentina
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Air conditioner ridiculously high. People around me with scarfs and jackets on, crazy! This makes a very uncomfortable travel
  • Posted on: 2015-09-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vinod
  • Star ratings:
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I recommend this bus!
The staff at Washington Union Station could be polite. They were talking weird and I felt nervous boarding the bus. But the driver was well behaved and professional. Overall, it was good experience.
  • Posted on: 2015-09-01
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: saleema rivera
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Greyles
  • Star ratings:
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I recommend this bus!
Very good!
  • Posted on: 2015-09-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Emily
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-31
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Bisi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Analisa Freitas
  • Star ratings:
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I recommend this bus!
the wifi was much better than in the past, but could still be a little better. the driver was a driving a little but fast (we were sitting in the front) but he was very punctual.
  • Posted on: 2015-08-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zhou Lin
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashia Boyce
  • Star ratings:
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I recommend this bus!
Bus was running late, but we were alerted. We went to Dupont after Union Station, which added some time. I will still use this service. My main concern was regarding one of the patrons, who became agressive and threatening with another rider. The driver pulled over and gave him a verbal warning, which was appreciated. This rider should not be allowed back on if he is identified.
  • Posted on: 2015-08-30
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Monica
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cynthia Carvajal
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: DAí Nizar
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The Bus Was Too Cold And The Driver Drove The Bus Safely But Too Slow
  • Posted on: 2015-08-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: A Z
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sabrina
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
We were an hour and a half late getting back home and 30 minutes late getting to our destination.
  • Posted on: 2015-08-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexander
  • Star ratings:
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I recommend this bus!
excelent services
  • Posted on: 2015-08-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: NIVEDITA
  • Star ratings:
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I recommend this bus!
WiFi was very very slow.
  • Posted on: 2015-08-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Siamak Khaledi
  • Star ratings:
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I recommend this bus!
great option, cheap price
  • Posted on: 2015-08-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lin Long
  • Star ratings:
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I recommend this bus!
Be on time please, other than that, it's good
  • Posted on: 2015-08-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark
  • Star ratings:
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  • Comfort:
I recommend this bus!
Awesome ride...
  • Posted on: 2015-08-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris Trifan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-24
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
This ride was peculiar in that we had to make a stop to address a drunken situation. We had to wait for cops to arrive, then leave which led to a serious schedule delay. Not the typical experience.
  • Posted on: 2015-08-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Harry Rolnick
  • Star ratings:
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I recommend this bus!
Excellent trip, a bit late but that was to be expected. Would certainly recommend it (I already have!)
  • Posted on: 2015-08-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lavinia Adams
  • Star ratings:
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I recommend this bus!
My first time was excellent!!
  • Posted on: 2015-08-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: David C Melton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I actually did not take the trip scheduled for 8/22. My email confirmation somehow did not make it to my email. I had no confirmation number or ticket. Wash delux is closed on Sat so I had no way of retrieving and I was on hold for an hour with gotobus.com. Needless to say I missed he bus. Today 8/23 I was on the phone 2 times trying to rectify. Operator Ricardo was rude, hung up on me deliberately once I asked him to connect me to a supervisor. And I had to call back 6 times before I finally got Israel. He was great. Both guys said that WD wouldn't reschedule my ticket but I called WashDelux myself and they fixed in 2 minutes literally. The dispatcher was apologetic and very helpful. I will never again purchase a ticket from Gotobus.com. The service is deplorable. I am sorry I have been a customer all this time including the friends I recommend and my family. I have never been so disrespected and NEVER hung up on. Thanks to Israel he was able to salvage some respect for the company. And even though it was said "nothing could be done", that was clearly untrue because I am literally on the bus now as I write this. 5pm scheduled bus from NYC-->WASH ON 8/23/2015. There is always a solution. David C Melton 301.318.4643 Davidcmelton@yahoo.com
  • Posted on: 2015-08-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joyce C. William
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: samuel tayman
  • Star ratings:
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I recommend this bus!
I think that the cleanliness of the rest rooms can be improved. Taller trash can should be put there to prevent the toilet papers from falling to the ground because they fill up too quickly.
  • Posted on: 2015-08-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shamsul kazi
  • Star ratings:
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I recommend this bus!
to my consideration this is best
  • Posted on: 2015-08-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris Trifan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kim
  • Star ratings:
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I recommend this bus!
Good service
  • Posted on: 2015-08-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrew Cooper
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kirk Alexander
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-18
  • Depature: Brooklyn, NY
  • Arrival: Washington, DC
  • Name: janet williams
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-18
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Maya
  • Star ratings:
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I recommend this bus!
Wifi connection was terrible.
  • Posted on: 2015-08-18
  • Depature: Brooklyn, NY
  • Arrival: Washington, DC
  • Name: Maya
  • Star ratings:
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I recommend this bus!
AC didn't work properly because of the bus's sunroof, so the trip was extremely warm. And as usual, wifi barely worked.
  • Posted on: 2015-08-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrea Swaby
  • Star ratings:
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I recommend this bus!
Excellent, depending on traffic.. The express ride is great!!!!
  • Posted on: 2015-08-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hyang
  • Star ratings:
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I recommend this bus!
The cleanliness is not good condition. Please keep the inside of the bus clean, especially the cup holder where I found the mold.
  • Posted on: 2015-08-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andrea
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Drew
  • Star ratings:
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I recommend this bus!
The driver was awesome! The only thing I didn't like was the REALLY bad wifi offered on the bus. It didn't even work.
  • Posted on: 2015-08-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Connie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Drew
  • Star ratings:
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I recommend this bus!
The driver was awesome!
  • Posted on: 2015-08-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Monika
  • Star ratings:
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I recommend this bus!
All was perfect
  • Posted on: 2015-08-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Angie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bernie
  • Star ratings:
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I recommend this bus!
Great service. Good value
  • Posted on: 2015-08-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mendee
  • Star ratings:
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I recommend this bus!
Overall a great experience.
  • Posted on: 2015-08-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Analisa Freitas
  • Star ratings:
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I recommend this bus!
The wifi was not working
  • Posted on: 2015-08-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cynthia Carvajal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: fort myriam
  • Star ratings:
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I recommend this bus!
i'm french and the bus driver was nice and the pleasant journey
  • Posted on: 2015-08-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: emad hakim
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Martin Zobel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Martin Zobel
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Abdoul Kader
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Claire Alcindore
  • Star ratings:
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I recommend this bus!
Bus was on time, clean and smooth travels each way.
  • Posted on: 2015-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kay
  • Star ratings:
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I recommend this bus!
Very nice bus, very equipped with TVs, outlets & trash bags. Overall a wonderful experience with Washington deluxe. Definitely recommend everyone to take it to DC!!!
  • Posted on: 2015-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: DI MARIA
  • Star ratings:
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I recommend this bus!
Very nice and friendly driver. We had a late arriving in DC because we had to use another road.
  • Posted on: 2015-08-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lauren
  • Star ratings:
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I recommend this bus!
Plugs in the seats, no overcrowding, left promptly and arrived within five minutes of estimated time of arrival.
  • Posted on: 2015-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Emanuele Pierpao
  • Star ratings:
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I recommend this bus!
Overbooking problem. Some people remains off board although they had the tickets.
  • Posted on: 2015-08-08
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Richard Petkovse
  • Star ratings:
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I recommend this bus!
Excellent trip! The driver was professional and punctual. It was a very comfortable and pleasurable ride!
  • Posted on: 2015-08-07
  • Depature: Washington, DC
  • Arrival: Brooklyn, NY
  • Name: Andrea Swaby
  • Star ratings:
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I recommend this bus!
My first time travelling into Brooklyn, The experience was much better than I thought. Will definitely do it again. My only concern was a few people were a bit too loud on their phones...
  • Posted on: 2015-08-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hsin Yu Hung
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yunjung JUNG
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Malcolm
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-03
  • Depature: Brooklyn, NY
  • Arrival: Washington, DC
  • Name: Regina
  • Star ratings:
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I recommend this bus!
Conductor was somewhat disrespectful when dealing with passengers. Needs to address and speak to them in a more respectful and courteous manner
  • Posted on: 2015-08-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kenneth Harlin
  • Star ratings:
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I recommend this bus!
The bus arrived a bit late at Dupont Circle, but I did get a text explaining the driver was caught in traffic. At Union Station we were delayed as someone on the bus was escorted off by the police, but the ride itself was uneventful and not too late.
  • Posted on: 2015-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daniel
  • Star ratings:
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I recommend this bus!
Thank you for this nice ride. Greetings from Germany
  • Posted on: 2015-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Xinyi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cassandre Joseph
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bill Greenwood
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus appeared out dated, there wasn't enough electrical oulets and they did not work. The air conditioning was not cold. We had to exit the bus and wait for the driver to atempt to repair something in the engine. This was a horrible experience
  • Posted on: 2015-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Oleg
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yura de Azevedo
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-07-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: florinda
  • Star ratings:
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I recommend this bus!
Seats were a little too close together but otherwise, it was a good experience
  • Posted on: 2015-07-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Frank Newman
  • Star ratings:
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I recommend this bus!
They have outlets, which was great because I could charge my cell phone. It was comfortable except that the personal vent/AC didn't blow very hard. Departed on time, arrived 15 minutes late.
  • Posted on: 2015-07-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stephanie Daniel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Coline Haxaire
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Coline Haxaire
  • Star ratings:
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I recommend this bus!
The wifi could be better !
  • Posted on: 2015-07-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mathieu
  • Star ratings:
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I recommend this bus!
The bus was not clean at all. Most of the seats were not moving.
  • Posted on: 2015-07-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alecia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Snigdha Nandiva
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shirley Pan
  • Star ratings:
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I recommend this bus!
Bus was 15 minutes late leaving; Over an hour late arriving in NYC. Bus was also freezing.
  • Posted on: 2015-07-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Viktor
  • Star ratings:
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I recommend this bus!
I am realy happy with the service! I totaly can recommend this Bus transfer! Everything was very clean! :-)
  • Posted on: 2015-07-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
Out of all the buses I take as I have to travel weekly from DC to New York for work, I feel the most comfort with Washington Deluxe. The bus is always on time and we reach our destination when we are supposed to. I highly recommend Washington Deluxe, and it is my preferred means of travel between New York and DC for me and my family.
  • Posted on: 2015-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mathieu
  • Star ratings:
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I recommend this bus!
Everything was ok.
  • Posted on: 2015-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sue
  • Star ratings:
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I recommend this bus!
This bus is so much better than Greyhound however, even when the bus had wifi for some reason I couldn't use it because it kept lacking but other than that it was good and the driver was very nice.
  • Posted on: 2015-07-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yolanda aviles
  • Star ratings:
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I recommend this bus!
Buen servicio, el conductor muy seguro de su forma de conducir. El bus llegó aproximadamente 20 minutos atrasado al paradero de dupont circle.
  • Posted on: 2015-07-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Torres
  • Star ratings:
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I recommend this bus!
The driver was friendly and the bus comfy. My seat was broken so I gave it to my husband.
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Fourneron
  • Star ratings:
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I recommend this bus!
Everything was perfect.. Except the wifi.. Which almost never works.. Thanks!
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Avinash Satish
  • Star ratings:
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I recommend this bus!
Great bus ride! The wifi was practically non-existent, but that's usually what happens with every bus. Even with traffic, we were only late by 20 minutes. Definitely recommend this bus, especially if traveling from New York to DC.
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tiffany weathers
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-07-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yolanda Sanchez
  • Star ratings:
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I recommend this bus!
Perfect ride. Clean, prompt and excellent driver.
  • Posted on: 2015-07-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Fabio
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Prem
  • Star ratings:
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I recommend this bus!
Good journey
  • Posted on: 2015-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Avinash Satish
  • Star ratings:
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I recommend this bus!
Good bus overall. Clean and comfortable for the most part, but the wifi barely even worked at all, which is the case for most buses though, and the outlets were hard to find until someone told me where they were. In terms of punctuality, it took us 6 hours to get there instead of 4.5, but I guess that was because we drove up Friday after work so traffic was a given. Nonetheless, the driver was very nice and for how much less I paid for this bus than other services, the value was well worth it.
  • Posted on: 2015-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jada
  • Star ratings:
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I recommend this bus!
We was suppose to arrive at 6:15 and we got there half pass 7. There was about 4 to 5 times he Stepped on the brake as if we was about to get into a accident hard enough for me to fall out my seat. Nice and comfortable and clean.
  • Posted on: 2015-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Melissa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Molida
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sarah Paterson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Khuon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Glen Cabrera
  • Star ratings:
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I recommend this bus!
Once again, the dispatcher was wonderful. Got there 2 hours early. He had seats on earlier bus and allowed me to get home one hour ahead. Thank you!
  • Posted on: 2015-07-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mercedes
  • Star ratings:
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I recommend this bus!
No complaints
  • Posted on: 2015-07-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bianca Rusconi
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I recommend this bus!
The Bus did not stop at any Food Station on our way to Washington, just as all buses do. I was expecting to buy food, and couldn't. Had a bad time waiting to get to my destination.
  • Posted on: 2015-07-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ROBERTO DEGANO
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I recommend this bus!
  • Posted on: 2015-07-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris Trifan
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I recommend this bus!
  • Posted on: 2015-07-12
  • Depature: Brooklyn, NY
  • Arrival: Washington, DC
  • Name: Avraham Zev Latt
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I recommend this bus!
  • Posted on: 2015-07-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: shae
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I recommend this bus!
  • Posted on: 2015-07-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bolortungalag
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I recommend this bus!
Bus driver always using hong, it was too loud, bus driver was very aggressive when he driving.
  • Posted on: 2015-07-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris Trifan
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I recommend this bus!
  • Posted on: 2015-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vanessa Doolan
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I recommend this bus!
The wifi didn't work, but the seats were very comfortable and they had working plugs for every seat so that was a bonus!! Just sucked not having wifi that was part reason why I choice this bus line.
  • Posted on: 2015-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kim Yuille
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I recommend this bus!
  • Posted on: 2015-07-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrea Swaby
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I recommend this bus!
The bus was on time and despite bad traffic we arrived at a descent time. Since this was an early bus and I understand its EXPRESS a 10 mins stop would be great to grab a snack. The driver was very polite and we got to our destination safely.
  • Posted on: 2015-07-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bipin Hattiangad
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I recommend this bus!
Friendly staff, punctual and safe driving
  • Posted on: 2015-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: idalis
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I recommend this bus!
  • Posted on: 2015-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aking
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I recommend this bus!
great bus service
  • Posted on: 2015-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: LAG
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I recommend this bus!
Everything was ok, except for the air conditioning, which was freezing
  • Posted on: 2015-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Arild Hagemo
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I recommend this bus!
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Fiorella
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I recommend this bus!
Excelent service, I would totally use it again.
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: nagendra nainala
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I recommend this bus!
Very good
  • Posted on: 2015-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Patricia McKee
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I recommend this bus!
The bus was clean but there was no A/C for the entire road trip back from Washington to New York. We did ask for it to be made cooler and was informed that it was set and can't be changed. The wifi was not working so we could not even watch a movie on the ipad. The driver seemed to not know where he was going and the ride seemed to take forever. Very displeased with the ride. Will think twice before using the Washington Deluxe in the future as we were planning to go back in September.
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke LaLiberte
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I recommend this bus!
The bathroom was a bit of a mess. The air freshener appeared to have broken off the wall and the light was not working making it near perfect dark at night. Additionally the seats of this particular model of bus were not as comfortable as I am accustomed to from Washington Deluxe. Those are my only complaints and they are all minor. I still found the service convenient and effective, getting me back to DC promptly and with as much comfort as I would typically expect from a bus. Washington Deluxe still delivered my money's worth despite my nit picking complaints above :).
  • Posted on: 2015-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke LaLiberte
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I recommend this bus!
The outlet was jammed with a sharp chunk of metal which gave me a tiny shock when i tried to plug in. I do not hold Washington Deluxe accountable for this as I am sure it was a rider that caused the damage, I simply wanted to report it. Four rows back, right side of the bus
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Claire Delaville
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I recommend this bus!
  • Posted on: 2015-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tracey Brown
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I recommend this bus!
I had to take a1:00pm since there was a glitch and my 2:30pm bus was sold out! Customer service did their best to get in touch with me so they put me on earlier bus. Very hard to get in touch with someone on Sunday am but was able to contact Betty. She was helpful in tes of trying to find other times. But it would have been nice if they could have given me a credit or voucher towards next trip since I was an inconvenience to me to do earlier bus.
  • Posted on: 2015-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Emily Hayden
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I recommend this bus!
The only issue I have is that we made a stop that was only supposed to be 15-20 minutes (even though we were already behind schedule for our arrival to NYC and were only 80 minutes outside of NYC at the time we took the rest), but remained at the rest stop for 35 minutes waiting for passengers who were late to get back on the bus. We arrived in NYC an hour and a half later than planned.
  • Posted on: 2015-07-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Wanda Evans
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I recommend this bus!
The motor coach operator was very pleasant, assisted people with questions, and made you feel relaxed about your travel.
  • Posted on: 2015-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Johnita Branic
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I recommend this bus!
I had a comfortable ride, great leg room, seats are nice as well. The driver was professional and pleasant
  • Posted on: 2015-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tracey
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I recommend this bus!
Did not see outlets for phone?
  • Posted on: 2015-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
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I recommend this bus!
Lots of nearly hitting pedestrians in NYC with the bus. Traveled in the fast lane and glided over the grooved shoulders a few times. Felt unsafe for most of the trip.
  • Posted on: 2015-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria Castillo
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I recommend this bus!
  • Posted on: 2015-07-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lin Long
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I recommend this bus!
Punctuality should improve, and the space between two seats are narrow
  • Posted on: 2015-07-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Olga
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I recommend this bus!
  • Posted on: 2015-07-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Glen Cabrera
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I recommend this bus!
Your dispatcher in DC is the most courteous gentleman and worker. He remembers you even when you don't travel every week.
  • Posted on: 2015-06-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Glen Cabrera
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I recommend this bus!
Plus thank you, thank you for the free ticket! !
  • Posted on: 2015-06-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Priti Kadam
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I recommend this bus!
Bus arrived an hour late than scheduled time.
  • Posted on: 2015-06-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: brandon
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I recommend this bus!
my air vent was broken so I couldn't close it in this last trip. the air was pushed directly on me and I had no blanket.
  • Posted on: 2015-06-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris Trifan
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I recommend this bus!
  • Posted on: 2015-06-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Theresa Morrisse
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I recommend this bus!
I want to thank the bus driver who quickly looked me up in his phone to see which bus I was on. I was having phone issues and couldn't find my reservation. The bus ride was smooth and seamless. No issues. Thankful for the 10 min rest area break.
  • Posted on: 2015-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: mo
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I recommend this bus!
it is not bad. it is a good experience.
  • Posted on: 2015-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anto
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I recommend this bus!
Worse experience ever!!!! Bus was hostaged by a woman and her family, because she wanted to get on the bus, even when there were any seats left. we stayed 3 hours inside the train without any response. bus staff couldn't handled the situation correctly.
  • Posted on: 2015-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Elias Tsigie
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I recommend this bus!
  • Posted on: 2015-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris Trifan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: alexandra
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I recommend this bus!
It was very nice and the environment around very respectful between passajes
  • Posted on: 2015-06-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andrea Swaby
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I recommend this bus!
I would recommend The Washington Deluxe for its punctuality and friendly and capable drivers who get me to my destinations safely.
  • Posted on: 2015-06-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jessica
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I recommend this bus!
First time riding with Washington Deluxe. I absolutely will be booking all future trips with WD from now on. Very pleasant ride and service.
  • Posted on: 2015-06-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tim
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I recommend this bus!
The bus was comfortable, clean, did not smell bad, left on time, and arrived on time. I could not ask for more. I would definitely use Washington Deluxe again and I have already recommended it to some of my friends. I paid a little extra for a return trip with another company and it was a horrible decision. What a nightmare that was. That bus was everything Washington Deluxe was not.
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Darien
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I recommend this bus!
Everything about this trip was great. The ride was smooth. The air conditioning was cold enough. The driver stopped in Delaware allowing us to stretch, use real bathrooms and purchase food if need be. No complaints.
  • Posted on: 2015-06-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris Trifan
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I recommend this bus!
  • Posted on: 2015-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sundeep Singh
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Diana Luna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Diana Luna
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I recommend this bus!
  • Posted on: 2015-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tatev
  • Star ratings:
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I recommend this bus!
It was extremely cold inside the bus, also there was a water dropping from the top from AC. We had to scotch tape some napkins on it. Also it doesn't have electric plugs on the chairs unlike Bolt Bus.
  • Posted on: 2015-06-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: khom nath khanal
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I recommend this bus!
U must put some signboad at union bus station in DC.
  • Posted on: 2015-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Annie Barnett
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I recommend this bus!
  • Posted on: 2015-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Phil marro
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I recommend this bus!
Was a perfect and carefree trip to DC at an amazing price. Was a few dollars more then a couple of the companies but the equipment was worth it.
  • Posted on: 2015-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tasha Loader
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I recommend this bus!
Best bus driver I've ever had! Smooth and quiet ride. Best bus ride I've ever had.
  • Posted on: 2015-06-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nick
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Caitlin Kennedy
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I recommend this bus!
  • Posted on: 2015-06-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juan J Cerdeira
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I recommend this bus!
  • Posted on: 2015-06-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Moe
  • Star ratings:
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I recommend this bus!
The driver and the woman who checks for tickets were pleasant, professional and hilaroius they made boarding an enjoyable experience. The bus was comfortable with good leg room and outlets at every seat. The driver was great!
  • Posted on: 2015-06-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: MARIA ZAROUI
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I recommend this bus!
  • Posted on: 2015-06-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Angelina Grochow
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica Cullins
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I recommend this bus!
Love the new bus! Very nice very Clean ! Wish the TV played a movie or something , overall love !!
  • Posted on: 2015-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Durneva Elena
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I recommend this bus!
  • Posted on: 2015-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Richard Theis
  • Star ratings:
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I recommend this bus!
Washington Delux supplied a bus with power outlets that failed to work and without working air conditioning. The driver allowed the passengers to board and started driving to NY on a 91 degree day even though the AC did not work. It was so hot inside the bus one passenger started to suffer heat related distress. Only after many passengers complained the driver stopped outside of Baltimore and allowed the passengers to leave the bus. I will never take a bus operated by this company again and would not recommend Washington Delux.
  • Posted on: 2015-06-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gale Aycox
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I recommend this bus!
I will not drive, take the train or fly to New York..Why? This is definitely easy to book, affordable and convenient connections
  • Posted on: 2015-06-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: mohit
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Rajveer Yadav
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lynette Rodrigue
  • Star ratings:
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I recommend this bus!
I would usually travel by a Chinatown bus and this was my first time traveling by Mega bus , which was a very comfortable experience. The prices are affordable , the bus leaves at it's scheduled time and arrives at it's scheduled time. The driver drove everyone safely to their destinations. The bathroom was clean ( which was a surprise to me because I've had bad experiences with restrooms on buses). My spouse and I also left our IPAD on the bus traveling to Washington DC and checked into our hotel and felt all out hopes were lost to just forget about it and not call Mega to search for an IPAD we irresponsibly left behind. I told my husband to call and see what happens. After about half hr we hopped in a cab back to Union station thinking the bus would leave back to NY or elsewhere. My husband received a call and the IPAD was being held for us. Not many honest people in NY but thank you Mega bus an Thank you DC dispatcher Albert. :)
  • Posted on: 2015-06-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: garanito
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I recommend this bus!
good service
  • Posted on: 2015-06-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ying Min Zhao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cody
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Celine
  • Star ratings:
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I recommend this bus!
The bus was on time and very clean. The driver was pleasant and drove safely.
  • Posted on: 2015-06-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Emily Hayden
  • Star ratings:
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I recommend this bus!
Based on this ride alone, no I would not recommend Washington Deluxe to a friend. The bus left over an hour late, arrived in NYC an hour and a half after the scheduled time, and the bus driver was rude.
  • Posted on: 2015-05-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jun Lin
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I recommend this bus!
I enjoyed my journey, will come back!
  • Posted on: 2015-05-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: D
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I recommend this bus!
I missed not having a garbage bag provided. (At the end of the trip, I saw that many seats did have them, but there were none in our row so I kept my garbage in my bag.) We also arrived about 10 minutes later than planned.
  • Posted on: 2015-05-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Emily Hayden
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I recommend this bus!
  • Posted on: 2015-05-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Linh
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I recommend this bus!
Too cold on the bus. We were almost freezed.
  • Posted on: 2015-05-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brad
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I recommend this bus!
  • Posted on: 2015-05-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Emily Taylor
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I recommend this bus!
  • Posted on: 2015-05-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ayanna Greene
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I recommend this bus!
The air conditioning was on 0 degrees! It was so cold it made everyone uncomfortable. The driver was a speed demon. Thankfully we made it an hour ahead of schedule and in one piece. The bus is very clean and modern.
  • Posted on: 2015-05-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jamie Wiles
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I recommend this bus!
  • Posted on: 2015-05-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shawn Chou
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I recommend this bus!
  • Posted on: 2015-05-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jaswant
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I recommend this bus!
good service
  • Posted on: 2015-05-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ann Quartier
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I recommend this bus!
  • Posted on: 2015-05-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ann Quartier
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I recommend this bus!
  • Posted on: 2015-05-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: DEEPAK
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I recommend this bus!
There were just one or two,, power plugs scattered across the bus. I had expected one to be present under each seat. Also, there was no WIfi. I understand these are additional ameniies, but considering the fact that my NY-DC bus had these and that the fare was 12 $ lesser, i was expecting atleast the power plugs.
  • Posted on: 2015-05-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marica Bai
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I recommend this bus!
Very pleasant ride, and plenty leg room.
  • Posted on: 2015-05-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Violet
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I recommend this bus!
Very organized, very punctual, staff very courteous.
  • Posted on: 2015-05-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke LaLiberte
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I recommend this bus!
  • Posted on: 2015-05-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke LaLiberte
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I recommend this bus!
  • Posted on: 2015-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hannelore Förste
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I recommend this bus!
Everything was good, but the Wi-fi- Only worked occasionally for us
  • Posted on: 2015-05-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: marisa
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I recommend this bus!
  • Posted on: 2015-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andre Asmara
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marica Bai
  • Star ratings:
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I recommend this bus!
    Washington Deluxe review summary
  • Total Number of Reviews720
  • Overall Raiting4.4
  • Bus Cleanliness4.6
  • Punctuality4.4
  • Bus Service & Staff4.5
  • Bus Comfort4.2
  • Recommend Yes88.4%
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