PLEASE READ CAREFULLY

The purchase of any travel services represents your acceptance Terms & Conditions set out herein. Please ensure that you read carefully and understand these Terms & Conditions prior to booking.

Booking changes
A fee may be charged for any revision or alteration made to a reservation after the booking is confirmed. Name changes or corrections may be treated as a cancellation and cancellation fees will apply. A change of tour date or tour itinerary may be treated as a cancellation, and normal cancellation fees will apply.

Cancellations and Cancellation Fees
Regardless of reason, cancellations result in costly charges from our travel and hotel providers covering penalties and fees incurred by canceling confirmed and pending bookings. Therefore, cancellation penalties and or fees will apply. Time of cancellation will be determined when notice is received and confirmed by our office. Notice of cancellation must be made directly to Gotobus by email or through web mail at Contact Us.

Cancellation penalties per person as follows:

• Cancellations made 31 days or more will incur a 10% cancellation penalty.
• Cancellations made between 30 and 15 days prior to departure will have 50% cancellation penalty.
• Full tour price will be charged for cancellations made 14 days or less.
• No refunds will be made on unused portions of a tour.
• There is 6% handling fee add-on to the above penalties.

Responsibility
We act as agent for all issued tickets or vouchers and all arrangements for transportation, conveyance or hotel accommodation and assumes no liability or responsibility for (1) any injuries, loss, damage, accidents (2) delay, irregularities or inconvenience by any defect in a vehicle (3) traffic conditions, access to sites, additional costs or other conditions beyond its control. We reserve the right to cancel or change any tours, schedules, or rates and to cancel or substitute routes and stops on any tour without prior notice & to substitute equipment as needed. We reserve the right to remove any passenger that is a disturbance or posses any threat to the smooth operation of a tour.

Tour Cancellation:
We reserves the right to cancel or re-schedule any tour departure in accordance with operating requirements or circumstances beyond its control. If cancellation is made any time prior to departure* of the tour, Gotobus' only liability will be to refund to the passenger the amount it has received for the tour booking. We will try to re-book the same or similar tour.. Please note that we are not liable for any cancellation penalties incurred on any other travel arrangements including air tickets purchased separately from customers.

We are not responsible for any other travel arrangements affected due to our cancellations.