Find and read all the latest United Bus and Travel INC reviews from fellow bus travelers. These verified United Bus and Travel INC reviews have been submitted from real customers who booked their United Bus and Travel INC tickets on GotoBus.com. The customer reviews evaluate United Bus and Travel INC service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort.
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The drivers could be a bit friendlier and introduce themselves upon everyone boarding the bus.
Posted on: 2016-04-27
Depature: New York, NY
Arrival: Savannah, GA
Name: Neil A. Beardsle
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I recommend this bus!
Bus had worn out upholstery and many seatbacks broken in the fully reclined position. Also, no working toilet on the bus. Two rest stops only, midnight and 3:30 AM (should have one at around 6:00 AM as well). Assigned seats would alleviate the passenger stress at the multiple pickup locations.
Posted on: 2016-04-15
Depature: New York, NY
Arrival: Summerville, SC
Name: Kelsey
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I recommend this bus!
My bus ticket told me to wait at one stop, where it was closed up. They opened it half way at 745 when my bus was to depart at 8. I had to ask where the bus was and then was told it got changed to another road in NY. With no warning, no phone call. Nothing. The bus ride was extremely bumpy at times uncomfortable. I will most likely never use a bus transportation again. I almost missed my pick up bus to get to my final destination because no one mentioned that this was the last stop until Orlando Florida.
Posted on: 2016-04-03
Depature: New York, NY
Arrival: Fayetteville, NC
Name: Angel
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I recommend this bus!
Posted on: 2016-04-03
Depature: New York, NY
Arrival: Philadelphia, PA
Name: Greg
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I recommend this bus!
Posted on: 2016-03-31
Depature: Norfolk, VA
Arrival: New York, NY
Name: Caleb
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I recommend this bus!
The bus had stains on the floors and crumbs and trash on the seats. The toilet on the bus did not flush. Most of the outlets did not work. The driver got us to our destination ahead of schedule so that was nice. Overall I wish the bus was cleaner!
Posted on: 2016-03-30
Depature: New York, NY
Arrival: Spartanburg, SC
Name: Nicole reid
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I recommend this bus!
Posted on: 2016-03-27
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Sandra
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I recommend this bus!
The plug ins for the phone charges were not working in some of seats and it was very cold because the air conditioner was on all night.
Posted on: 2016-03-26
Depature: New York, NY
Arrival: Norfolk, VA
Name: Barlyn
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I recommend this bus!
From NYC to VA I was told a t the last minute where bus was. Bus was in poor conditions inside. There was a really bad smell coming from the bathroom that would not go away. According to the bus driver, the AC was not working. On the way back, bus was cleaner, looks like it was newer, but at first, the driver was driving a bit too hard taking corners rather fast than at the right speeds; that felt uncomfortable. If the seats were more comfortable, the ride would have been better.
Posted on: 2016-03-25
Depature: New York, NY
Arrival: Brunswick, GA
Name: Lorena cappella
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I recommend this bus!
Would use United bus service again
Posted on: 2016-03-22
Depature: Norfolk, VA
Arrival: New York, NY
Name: Antonia Alexis
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I recommend this bus!
Posted on: 2016-03-19
Depature: Wilmington, NC
Arrival: New York, NY
Name: Keyarra
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I recommend this bus!
Good
Posted on: 2016-03-19
Depature: New York, NY
Arrival: Norfolk, VA
Name: Mya
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I recommend this bus!
Posted on: 2016-03-17
Depature: Charleston, SC
Arrival: New York, NY
Name: Bigturk
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I recommend this bus!
The septic smell was torture that's was my only problem smelling sewage for 12hrs
Posted on: 2016-03-14
Depature: Richmond, VA
Arrival: New York, NY
Name: Briana Enck
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I recommend this bus!
Posted on: 2016-03-06
Depature: Atlanta, GA
Arrival: New York, NY
Name: donald
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I recommend this bus!
Posted on: 2016-03-06
Depature: New York, NY
Arrival: Atlanta, GA
Name: donald
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I recommend this bus!
Posted on: 2016-03-05
Depature: Norfolk, VA
Arrival: New York, NY
Name: Catherine Water
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I recommend this bus!
Posted on: 2016-02-29
Depature: Wilmington, NC
Arrival: New York, NY
Name: veronica Chillio
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I recommend this bus!
Fast service and I like that they call you buses are clean and lots of leg room and you can charge your phone
Posted on: 2016-02-28
Depature: New York, NY
Arrival: Hampton, VA
Name: Gwen
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I recommend this bus!
Posted on: 2016-02-22
Depature: Jacksonville, FL
Arrival: New York, NY
Name: Zulema
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I recommend this bus!
Posted on: 2016-02-20
Depature: St.George, SC
Arrival: New York, NY
Name: crystal
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I recommend this bus!
the do manage well and work on time
Posted on: 2016-02-20
Depature: New York, NY
Arrival: Hampton, VA
Name: Myliah
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I recommend this bus!
Posted on: 2016-02-17
Depature: New York, NY
Arrival: Philadelphia, PA
Name: Ashia Boyce
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I recommend this bus!
Bus was late arriving to the station
Posted on: 2016-02-17
Depature: Hampton, VA
Arrival: New York, NY
Name: Jenny Malo
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I recommend this bus!
Posted on: 2016-02-16
Depature: Hampton, VA
Arrival: New York, NY
Name: Myliah Varona
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I recommend this bus!
Posted on: 2016-02-16
Depature: New York, NY
Arrival: Norfolk, VA
Name: Anatasia Byam
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I recommend this bus!
Window was broke so cold air was coming in. Also the bus had a fowl odor . also the sockets and some of the USB ports were not working.
Posted on: 2016-02-15
Depature: Wilmington, NC
Arrival: New York, NY
Name: sheila Batts
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I recommend this bus!
I wish the bus would leave from Wilmington north Carolina instead of taking a van to Wilson north Carolina.
Posted on: 2016-02-15
Depature: Greenville, NC
Arrival: New York, NY
Name: Yuwsuf
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I recommend this bus!
It smelled really bad the entire ride. We arrived 1 hr & 40 mins late to NY. Too many rest stops which caused some delays
Posted on: 2016-02-14
Depature: New York, NY
Arrival: Hampton, VA
Name: michael McFadden
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I recommend this bus!
Posted on: 2016-02-12
Depature: New York, NY
Arrival: Charlotte, NC
Name: walter gomez
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I recommend this bus!
Posted on: 2016-02-10
Depature: Norfolk, VA
Arrival: New York, NY
Name: Kajeana Mainor
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I recommend this bus!
Posted on: 2016-02-10
Depature: New York, NY
Arrival: Norfolk, VA
Name: Michelle
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I recommend this bus!
Good ride, and we arrived early.
Posted on: 2016-02-10
Depature: Norfolk, VA
Arrival: New York, NY
Name: Michelle
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I recommend this bus!
We left approximately 30 minutes late. We also made an unscheduled stop around 2:58am to pick up 1 female passenger. Overall good trip.
Posted on: 2016-02-10
Depature: Philadelphia, PA
Arrival: New York, NY
Name: GUEZENNEC
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I recommend this bus!
Posted on: 2016-02-09
Depature: Norfolk, VA
Arrival: New York, NY
Name: daphnie ebanks s
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I recommend this bus!
Sometimes the ac is on too long and inside is freezing
Posted on: 2016-02-08
Depature: Brunswick, GA
Arrival: New York, NY
Name: Pankaj patel
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I recommend this bus!
Didn't like the way they smoke.. And goes in local road for half hour inside to pick up 1 passenger and the way they change bus in Virginia.
Posted on: 2016-02-08
Depature: Hampton, VA
Arrival: New York, NY
Name: David Acree
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I recommend this bus!
Posted on: 2016-02-06
Depature: New York, NY
Arrival: Norfolk, VA
Name: daphnie ebanks s
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I recommend this bus!
Very good
Posted on: 2016-02-05
Depature: New York, NY
Arrival: Hampton, VA
Name: Analuisa Hurtado
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I recommend this bus!
Posted on: 2016-02-05
Depature: New York, NY
Arrival: Greenville, NC
Name: Jody
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I recommend this bus!
Satisfied bus service
Posted on: 2016-02-04
Depature: New York, NY
Arrival: Greenville, NC
Name: V. Buckmon
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I recommend this bus!
the bus left on time and arrived on time. Smooth ride, nice driver.
Posted on: 2016-02-02
Depature: Norfolk, VA
Arrival: New York, NY
Name: daphnie ebanks s
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I recommend this bus!
Overall trip was good.
And reach before the schedule time which was good.
Posted on: 2016-01-29
Depature: New York, NY
Arrival: Savannah, GA
Name: Jheri
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I recommend this bus!
It was a quickher ride than posted by 2 hours, clean bathroom and bus and I was able to have Wi-Fi the whole bus ride so I was able to watch Netflix the whole way there while charging my iPad. Great experience. I even felt safer when the bus drivers changed at the mid way point. It gave a level of comfort knowing our drivers wasn't exhausted. My bus driver even bought me a coffee out of kindness.
Posted on: 2016-01-29
Depature: New York, NY
Arrival: Norfolk, VA
Name: daphnie ebanks s
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I recommend this bus!
Overall everything was good.
Posted on: 2016-01-29
Depature: New York, NY
Arrival: Hampton, VA
Name: Bishoy Philips
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I recommend this bus!
Its very hot here w are suffocating, and when we will get out we will be freezing :), also the brake was after 1 hour and the trip 7 hour which is not logic
Posted on: 2016-01-27
Depature: Charleston, SC
Arrival: New York, NY
Name: John Allen, Jr
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I recommend this bus!
Posted on: 2016-01-26
Depature: Norfolk, VA
Arrival: New York, NY
Name: An Xiao
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I recommend this bus!
Posted on: 2016-01-26
Depature: New York, NY
Arrival: Norfolk, VA
Name: An Xiao
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I recommend this bus!
The driver choose the route of Eastern Shore (Norfolk, VA first and then Hampton, VA) and make it much quicker to all. I think it's a very good idea.
Posted on: 2016-01-26
Depature: New York, NY
Arrival: Philadelphia, PA
Name: Anastasia Liapak
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I recommend this bus!
We booked a bus for 12 dollars per person and the bus that came hade signs everywhere that the ticket costs 5 dollars (one way ticket).
Posted on: 2016-01-26
Depature: Richmond, VA
Arrival: Manning, SC
Name: Lilla Jenkins
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I recommend this bus!
Customer service sucks
Posted on: 2016-01-25
Depature: New York, NY
Arrival: Hampton, VA
Name: Karizma
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I recommend this bus!
Posted on: 2016-01-25
Depature: Charleston, SC
Arrival: New York, NY
Name: Jaqwan
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I recommend this bus!
The overall bus ride was good. They just need to work on punctuality. If the bus is supposed to arrive at one time it shouldnt be 1 hr late. Especially when there is no traffick.
Posted on: 2016-01-25
Depature: Philadelphia, PA
Arrival: New York, NY
Name: Christian Bach
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I recommend this bus!
Posted on: 2016-01-23
Depature: New York, NY
Arrival: Goldsboro, NC
Name: Cheryl Oakley
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I recommend this bus!
The only problem I have is with drivers asking riders to purchase cartons of cigarettes for them. Other then that my last ride was very pleasant.
Posted on: 2016-01-20
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Lillian Rodrigue
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I recommend this bus!
Posted on: 2016-01-19
Depature: Philadelphia, PA
Arrival: New York, NY
Name: Uma
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I recommend this bus!
it would be nice if you have few stops in between the cities.
Posted on: 2016-01-19
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Lillian Rodrigue
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I recommend this bus!
Posted on: 2016-01-17
Depature: Hampton, VA
Arrival: New York, NY
Name: Tiffany Rivers
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I recommend this bus!
Posted on: 2016-01-17
Depature: New York, NY
Arrival: Jacksonville, NC
Name: jeffrey laracuen
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I recommend this bus!
Posted on: 2016-01-17
Depature: New York, NY
Arrival: Jacksonville, NC
Name: Lillian Rodrigue
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I recommend this bus!
Posted on: 2016-01-16
Depature: New York, NY
Arrival: Hampton, VA
Name: Maria Anora-Enca
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I recommend this bus!
Posted on: 2016-01-15
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: Christian Nwabuf
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I recommend this bus!
Posted on: 2016-01-15
Depature: New York, NY
Arrival: Norfolk, VA
Name: Crystal royal
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I recommend this bus!
Smooth quick ride. Got to Norfolk and hour n half early. Only issue was the wifi didn't work and the charger where I was sitting did not work and everyone else's was. Being able to charge my phone and use wifi was the reason I selected the company so I was a little disappointed. None the less it was a good ride.
Posted on: 2016-01-10
Depature: Wilmington, NC
Arrival: New York, NY
Name: quincelia
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I recommend this bus!
I was left sleep on a bus locked in had to call 911 horrible i do not advise pepole to take this bus
Posted on: 2016-01-09
Depature: New York, NY
Arrival: Jacksonville, FL
Name: Meaghan
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I recommend this bus!
Posted on: 2016-01-03
Depature: New York, NY
Arrival: Richmond, VA
Name: Alicia Dean
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I recommend this bus!
Posted on: 2016-01-03
Depature: New York, NY
Arrival: Richmond, VA
Name: Alicia Dean
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I recommend this bus!
Posted on: 2016-01-03
Depature: Richmond, VA
Arrival: New York, NY
Name: Alicia Dean
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I recommend this bus!
Posted on: 2016-01-03
Depature: New York, NY
Arrival: Norfolk, VA
Name: Louis McGraw
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I recommend this bus!
Posted on: 2015-12-18
Depature: Lumberton, NC
Arrival: New York, NY
Name: Lakeesha Kelly
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I recommend this bus!
Posted on: 2015-12-14
Depature: Atlanta, GA
Arrival: New York, NY
Name: Dakaris Joyner
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I recommend this bus!
Posted on: 2015-12-14
Depature: New York, NY
Arrival: Atlanta, GA
Name: Dakaris Joyner
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I recommend this bus!
Posted on: 2015-12-14
Depature: New York, NY
Arrival: Atlanta, GA
Name: Dakaris Joyner
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I recommend this bus!
Posted on: 2015-12-14
Depature: Greenville, NC
Arrival: New York, NY
Name: Jamal
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I recommend this bus!
Posted on: 2015-12-14
Depature: New York, NY
Arrival: Atlanta, GA
Name: Sandra
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I recommend this bus!
Posted on: 2015-12-13
Depature: Hampton, VA
Arrival: New York, NY
Name: Kagame Li-A-Ping
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I recommend this bus!
Posted on: 2015-12-12
Depature: New York, NY
Arrival: Philadelphia, PA
Name: Layla wlasiuk
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I recommend this bus!
Because your bus didn't leave on time, and made an extra stop in cherry hill, I missed my train for 8:15pm and had to wait until 11pm to catch the next one. In the transportation industry being punctual is of the upmost importance.
Posted on: 2015-12-07
Depature: Goldsboro, NC
Arrival: New York, NY
Name: James Sockwell
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I recommend this bus!
In future if van is needing to transport to drop off site please let passenger no in the beginning of trip so can be prepared.
Posted on: 2015-12-07
Depature: Battleboro, NC
Arrival: New York, NY
Name: Suzanne Harrison
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I recommend this bus!
This was my last ride with your company. It was the worst bus ride ever. I am going to contact the fcc. It was so cold on that bus. Where I got on they didn't drop me at. He put me off far away from where I was going. Someone stole my head phones. Men were sleeping on the floor. Somebody was smoking on the bus. I am going to find out how to make sure that this bus gets shut down.
Posted on: 2015-12-04
Depature: New York, NY
Arrival: Savannah, GA
Name: Ashanti
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I recommend this bus!
Of course the bathroom was hideous and that's important when you have a toddler Bc the bus doesn't make that much stops. It was very comfortable I guess Bc not many ppl utilized the bus during the thanksgiving holiday.
Leaving Savannah you had a choice of siting wherever you want but leaving nyc there was "assigned seating". I would recommend the bus route but be aware if you're traveling with children.
Posted on: 2015-12-03
Depature: New York, NY
Arrival: Florence, SC
Name: Devonne Walton
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I recommend this bus!
A horrible experience and the worst ever. Disappointment when the bus was late that I called to inquire, and no one picked up. When they died no one seem to understand my language. The bus drivers do speak English or seem to ignore you. The second driver stopped at rest stop and didn't allow us to use the bathroom. This was a good spot. He got off and used the bathroom himself and purchased his cigarettes. He locked us in the bus. I fell kidnapped. After proceeding, he didn't stop until 10 hrs of driving. No apologies and he looked like he was 18 years old and could speak English, but yet reluctantly ignored us. He never stopped but the last driver did after 10 hrs. I started to call the police. He was the driver who picked up after the one who drove to Lumberton NC. As much money as GO BUS makes, invest in the drivers to enhance customer service skills and language. It will help relate and treat the poor and less advantage better. My family do not desire that I take this bus anymore. I am ashamed to say I am taking this bus. Your vacation ride should be pleasant. Sorry, but no. That treatment was the worse. I have taken this bus, but this was the worst. Who is that second driver. Who is he? This is my experience.
Posted on: 2015-12-03
Depature: Wilmington, NC
Arrival: New York, NY
Name: Tawanna
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I recommend this bus!
although thebog was punctualit was Not clean they allowed smoking and a ligh fixturefell onmeand
Posted on: 2015-12-03
Depature: Greenville, NC
Arrival: New York, NY
Name: Aniyah Davis
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I recommend this bus!
Posted on: 2015-12-02
Depature: New York, NY
Arrival: Greenville, NC
Name: IRIS Oliva
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I recommend this bus!
Posted on: 2015-12-01
Depature: Hampton, VA
Arrival: New York, NY
Name: Reginald Neree
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I recommend this bus!
Had a great trip both ways,a little dust hee and there due to constant travel and less cleaning, but it was a good trip.
Posted on: 2015-12-01
Depature: New York, NY
Arrival: Norfolk, VA
Name: Charmaine
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I recommend this bus!
The conditions of the bus were terrible. The entire ride there was a very foul odor from possibly the rest room, and the temperatures were not controlled. Way too hot.
Posted on: 2015-11-30
Depature: New York, NY
Arrival: Philadelphia, PA
Name: F Murray
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I recommend this bus!
The question of recommendation to a friend is tricky. Most of my friends expect better than the sub-par conditions on this bus. The floors and toilets needed to be cleaned. The door to the bathroom had to be held closed by a gallon of some "who-knows-what" murky liquid. There were no cup holders on the bus, so placing open containers of liquids anywhere was a bit tricky considering the motion on the bus. The seats seemed clean enough but some of the armrest did not work. The driver and office staff seemed amiable so there are no complaints in that area. The bus was on-time and the ride was safe. If the equipment was up-graded this company would have the makings of a travel contender and then I would recommend them without hesitation.
Posted on: 2015-11-30
Depature: New York, NY
Arrival: Jacksonville, NC
Name: sharon mumford
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Comfort:
I recommend this bus!
Bathroom on bus was horrible. It needed to be changed before we left New York, but it wasn't. Coming back from NC. we did not make any stops so I was on bus for 10 hours coming home without a bathroom break.
Posted on: 2015-11-30
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: Adonni
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I recommend this bus!
Posted on: 2015-11-30
Depature: New York, NY
Arrival: Greenville, NC
Name: Svenja Decker
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I recommend this bus!
Some plugs where not working. The drivers speak rarely english.
Posted on: 2015-11-30
Depature: New York, NY
Arrival: Norfolk, VA
Name: Donna
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I recommend this bus!
Posted on: 2015-11-30
Depature: Hampton, VA
Arrival: New York, NY
Name: Mary Dixon
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I recommend this bus!
So we had a argument on the bus due to seating arrangements. You need a better system.some of the numbers are missing which give them an excuse for not sitting in their right seat.Someone might get hurt one day over a seat
Posted on: 2015-11-29
Depature: Norfolk, VA
Arrival: New York, NY
Name: Nadeen Hall
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I recommend this bus!
The only problem I had was my seat had no armrest which made it uncomfortable otherwise no other problems.
Posted on: 2015-11-29
Depature: Philadelphia, PA
Arrival: New York, NY
Name: Mikaela evans
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I recommend this bus!
Posted on: 2015-11-29
Depature: Atlanta, GA
Arrival: Baltimore, MD
Name: Takishia Smith
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I recommend this bus!
Posted on: 2015-11-29
Depature: New York, NY
Arrival: Greenville, NC
Name: Aniyah Davis
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I recommend this bus!
No internet like advised.
Posted on: 2015-11-28
Depature: New York, NY
Arrival: Fredericksburg, VA
Name: STEPHANIE VICKER
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I recommend this bus!
Posted on: 2015-11-28
Depature: Fredericksburg, VA
Arrival: New York, NY
Name: STEPHANIE VICKER
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I recommend this bus!
Posted on: 2015-11-28
Depature: Richmond, VA
Arrival: New York, NY
Name: Chelsea Staples
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I recommend this bus!
Posted on: 2015-11-28
Depature: New York, NY
Arrival: Richmond, VA
Name: Chelsea Staples
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I recommend this bus!
Posted on: 2015-11-27
Depature: New York, NY
Arrival: Norfolk, VA
Name: Christopher Mart
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I recommend this bus!
Posted on: 2015-11-27
Depature: New York, NY
Arrival: Hampton, VA
Name: Mary Dixon
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I recommend this bus!
My daughter in disabled with a walker and the arrival location was changed. The staff asked how did i get here,by Access-A-Ride i told her she call the bus driver and he picked us up then went to the other location for the rest of the passengers. That was very thoughtful, we would not have made the bus if we had to go to the other location to get the bus
Posted on: 2015-11-26
Depature: Charlotte, NC
Arrival: New York, NY
Name: Danilo Pianco de
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I recommend this bus!
Posted on: 2015-11-26
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Robin
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I recommend this bus!
Very convenient. Thank you again
Posted on: 2015-11-26
Depature: New York, NY
Arrival: Greenville, NC
Name: Marian
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I recommend this bus!
Posted on: 2015-11-25
Depature: Richmond, VA
Arrival: New York, NY
Name: Patrick Mitchell
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I recommend this bus!
Posted on: 2015-11-25
Depature: Hampton, VA
Arrival: New York, NY
Name: Kaisha Pile
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I recommend this bus!
Posted on: 2015-11-25
Depature: Hampton, VA
Arrival: New York, NY
Name: Ashlee Brown
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I recommend this bus!
Posted on: 2015-11-23
Depature: New York, NY
Arrival: Durham, NC
Name: David
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I recommend this bus!
Claimed to have wifi, but no wifi.
Posted on: 2015-11-23
Depature: New York, NY
Arrival: Atlanta, GA
Name: Creamo24
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I recommend this bus!
Posted on: 2015-11-20
Depature: Hampton, VA
Arrival: New York, NY
Name: William Costice
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I recommend this bus!
The bus was very filthy! The bathroom was not cleaned and smelled very bad. I had to deal with that for the entire six hour trip. I would be very reluctant to use this service again due to their standard of cleanliness.
Posted on: 2015-11-20
Depature: New York, NY
Arrival: Savannah, GA
Name: Aaron
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I recommend this bus!
Posted on: 2015-11-18
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Blondyna Louis
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I recommend this bus!
The bus driver tried to leave us stranded in Virginia!
Posted on: 2015-11-18
Depature: New York, NY
Arrival: Norfolk, VA
Name: Chevella
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I recommend this bus!
Nice clean and fast
Posted on: 2015-11-17
Depature: New York, NY
Arrival: Richmond, VA
Name: John
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I recommend this bus!
Posted on: 2015-11-17
Depature: New York, NY
Arrival: Norfolk, VA
Name: kathleen gittens
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I recommend this bus!
Toilet was reeking for most of the trip. Driver had to provide Lysol after complaints from passengers. Very little ventilation to the back of he bus. The roof emergency vent had to be opened
Posted on: 2015-11-16
Depature: Richmond, VA
Arrival: Atlanta, GA
Name: Dainan ogle
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I recommend this bus!
Bus was one and half hour late
Posted on: 2015-11-16
Depature: New York, NY
Arrival: Atlanta, GA
Name: Debra D Marshall
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I recommend this bus!
One of the best rides I ever had..
Posted on: 2015-11-16
Depature: New York, NY
Arrival: Atlanta, GA
Name: Debra D Marshall
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I recommend this bus!
One of the best rides I ever had..
Posted on: 2015-11-14
Depature: Greenville, NC
Arrival: New York, NY
Name: Jamal
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I recommend this bus!
Posted on: 2015-11-13
Depature: New York, NY
Arrival: Hardeeville, SC
Name: Kalia
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I recommend this bus!
Posted on: 2015-11-11
Depature: New York, NY
Arrival: Greenville, NC
Name: Jamal
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I recommend this bus!
Posted on: 2015-11-10
Depature: New York, NY
Arrival: Durham, NC
Name: Celina Chan
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I recommend this bus!
The bus left at 4:30pm rather than 4:00pm when it was supposed to depart. The bus company waited until more customers boarded and until the bus was almost full before it departed. The bus arrived in Durham, NC at 2:45am despite an estimated arrival of 1:00am. In terms of comfort, the bus was similar to a Greyhound bus and was a little tight given that everyone had someone sitting next to them. The USB ports were useful for charging electronics.
Posted on: 2015-11-10
Depature: New York, NY
Arrival: Norfolk, VA
Name: Hemanth
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I recommend this bus!
Posted on: 2015-11-10
Depature: Norfolk, VA
Arrival: New York, NY
Name: Hemanth
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I recommend this bus!
Posted on: 2015-11-10
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Kelsey piterniak
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I recommend this bus!
Bus was very warm making it hard to breathe
Posted on: 2015-11-09
Depature: New York, NY
Arrival: Atlanta, GA
Name: Reece
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I recommend this bus!
Posted on: 2015-11-09
Depature: New York, NY
Arrival: Greenville, NC
Name: Jerome Mumford
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I recommend this bus!
Posted on: 2015-11-08
Depature: New York, NY
Arrival: Richmond, VA
Name: Poppa
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I recommend this bus!
Posted on: 2015-11-08
Depature: New York, NY
Arrival: Atlanta, GA
Name: Ron-Nique' Shaki
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I recommend this bus!
Posted on: 2015-11-07
Depature: Norfolk, VA
Arrival: New York, NY
Name: Keirra Henderson
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I recommend this bus!
Posted on: 2015-11-07
Depature: New York, NY
Arrival: Jacksonville, NC
Name: Kelsey piterniak
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I recommend this bus!
Posted on: 2015-11-06
Depature: Richmond, VA
Arrival: New York, NY
Name: Inaki de la Sota
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Bus Cleanliness:
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I recommend this bus!
Posted on: 2015-11-05
Depature: Atlanta, GA
Arrival: Baltimore, MD
Name: Jasmine
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I recommend this bus!
Posted on: 2015-11-03
Depature: New York, NY
Arrival: Greenville, NC
Name: Nyetia
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I recommend this bus!
It was a very good ride I would use them again
Posted on: 2015-11-03
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: Oluwaseun
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I recommend this bus!
Posted on: 2015-11-02
Depature: Norfolk, VA
Arrival: New York, NY
Name: Pamela
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I recommend this bus!
comfortable bus,it was on time and got there in a timely fashion. Outlets worked and seats provided enough room.
Posted on: 2015-11-02
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: Oluwaseun
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I recommend this bus!
Posted on: 2015-11-02
Depature: New York, NY
Arrival: Norfolk, VA
Name: Cai
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I recommend this bus!
We left only 5 minutes late, but arrived over an hour early, because the driver was speeding... The staff is also pretty aggressive, but that could be because they don't speak much English..
Posted on: 2015-11-02
Depature: Atlanta, GA
Arrival: Baltimore, MD
Name: Naka ferguson
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I recommend this bus!
Posted on: 2015-11-01
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: Joy
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I recommend this bus!
Some drivers are very good the last driver that actually
Posted on: 2015-10-31
Depature: Norfolk, VA
Arrival: New York, NY
Name: Hortense Collins
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I recommend this bus!
No working outlet the bus smells like urine trash and bottles on the floor of the bus
Posted on: 2015-10-31
Depature: Battleboro, NC
Arrival: New York, NY
Name: Suzanne Harrison
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I recommend this bus!
The driver got me to new york on time.
Posted on: 2015-10-31
Depature: New York, NY
Arrival: Durham, NC
Name: Alexjis Martinez
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I recommend this bus!
Good very good
Posted on: 2015-10-31
Depature: New York, NY
Arrival: Greenville, NC
Name: Jorie Bell
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I recommend this bus!
Yet another vacation we not gonna arrive at our destination on TIME
Posted on: 2015-10-31
Depature: New York, NY
Arrival: Norfolk, VA
Name: Lorenzo Briggs
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I recommend this bus!
Posted on: 2015-10-30
Depature: Greenville, NC
Arrival: New York, NY
Name: Lana
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I recommend this bus!
Posted on: 2015-10-29
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: Christian Nwabuf
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I recommend this bus!
Posted on: 2015-10-29
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Justin Kelley
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I recommend this bus!
Not a bad service for the price...affordable transportation
Posted on: 2015-10-28
Depature: New York, NY
Arrival: Hampton, VA
Name: Peter Dahdah
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I recommend this bus!
Posted on: 2015-10-27
Depature: Greensboro, NC
Arrival: New York, NY
Name: Lannguyen
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I recommend this bus!
Just need the bus on time and phone number ifthe bus pass. Schedule 30minute
Posted on: 2015-10-27
Depature: New York, NY
Arrival: Norfolk, VA
Name: Mary McLemore
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I recommend this bus!
Military flight arrived late...called to see if we could pick up NY bus when it came through Phillie...given a number to call...got recording...called back original number....recording...no one called me back ever...therefore, missed bus....would have loved our Go-to bus if there had been no military glitch and someone had called us back with options...a REFUND would be nice.
Posted on: 2015-10-27
Depature: New York, NY
Arrival: Greensboro, NC
Name: Shamir temple
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I recommend this bus!
Posted on: 2015-10-26
Depature: Atlanta, GA
Arrival: New York, NY
Name: Marci Green
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I recommend this bus!
The bus and staff are all good. Very economical way to travel. The seat bottoms are very hard and uncomfortable though. All in all, a great ride at a great price!
Posted on: 2015-10-26
Depature: Atlanta, GA
Arrival: New York, NY
Name: fernando
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I recommend this bus!
I first bus I took on Friday was horrible. But this one made up for it. It was clean. No nasty smells. Definitely more comfortable. I would use this bus line again.
Posted on: 2015-10-26
Depature: New York, NY
Arrival: Richmond, VA
Name: Veronica <3
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I recommend this bus!
From Richmond to NY and vice versa, the bus arrived at a punctual time. While the first bus to NY got there a bit late, the second bus got back to Richmond got back extremely early on the return trip. Overall, there was ample room for the luggage and the staff was kind, even recommending better places to put the luggage and organizing the luggage. For my trip to NY, the bus temperature was really nice, but it was fairly crowded. I did have a nice nap because it was really cozy and quiet, but the USB cord kept falling from the port on the ceiling of the bus. For my trip back to Richmond, it was less crowded and much more quiet. The USB and plug outlets were below the seat, which is what I'm used to after going on trips to and from NY on previous occasions. However, none of them worked where I was seated. The foot rest mechanism would also not go down, as it was broken or stuck. It was unnaturally warm on that bus to the point where it was too hot. The bathroom light didn't work, and there was no toilet paper, as well. The first bus had a really good bathroom. Haha.
Anyway, despite a little bit of setbacks, I would recommend United Bus and Travel INC to a friend. I always go with my friend to see our best friend in NY sometimes, so it's really easy to organize trips, get tickets, and plan because these buses exist. :D Thank you~!
Posted on: 2015-10-26
Depature: Wilmington, NC
Arrival: New York, NY
Name: sheila Batts
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I recommend this bus!
For the most part everything was good. The only problem I have is when I to get off the van and on the bus I can never sit with my daughter. That's not the responibility of the driver though. For the price I pay I really can't complain. I will say I wish all of the outlets work so we can charge our devices.
Posted on: 2015-10-25
Depature: New York, NY
Arrival: Spartanburg, SC
Name: Diju Rahman
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I recommend this bus!
Posted on: 2015-10-25
Depature: New York, NY
Arrival: Greensboro, NC
Name: Teresa Kemp
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I recommend this bus!
Posted on: 2015-10-24
Depature: New York, NY
Arrival: St.George, SC
Name: Ts
Star ratings:
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I recommend this bus!
It was a pretty good ride. Got there before time and there was a guy who was told he'd get a place in NC that they didn't stop at. I would've thought the bus driver was gonna keep driving. He asked him to drop him off at a Gas Station and we were already on the interstate. The bus driver got off and dropped him off. Kudos to this driver!! The way most of these drivers attitudes are set up I'd think he might've opened the door on the interstate but luckily that wasn't the problem. I also booked my ticket an hour before the bus was set to leave so that was awesome!! 😂 overall, a satisfactory trip. Will be looking into this company again!
Posted on: 2015-10-24
Depature: Norfolk, VA
Arrival: New York, NY
Name: Gelina Coloma
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I recommend this bus!
The bathroom really stink, I was not able to sleep as I was towards the end of the bus, it seems like it was not cleaned in years, smells really bad.Driver and staff are ok, very punctual and on time on arrivals.
Posted on: 2015-10-24
Depature: New York, NY
Arrival: Richmond, VA
Name: Ramon campbell
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I recommend this bus!
Dropped us atva bus stop which was not listed on drop-off area
Posted on: 2015-10-22
Depature: New York, NY
Arrival: Richmond, VA
Name: Aminat
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Punctuality:
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I recommend this bus!
Posted on: 2015-10-22
Depature: New York, NY
Arrival: Richmond, VA
Name: Aminat
Star ratings:
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Punctuality:
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I recommend this bus!
Posted on: 2015-10-22
Depature: Raleigh, NC
Arrival: New York, NY
Name: Lafeya Hamilton
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Comfort:
I recommend this bus!
I was running a little late, when the bus driver gave me a courtesy phone call and waited for me...I was so grateful : )
Posted on: 2015-10-22
Depature: Atlanta, GA
Arrival: Richmond, VA
Name: Merceds
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Comfort:
I recommend this bus!
Posted on: 2015-10-21
Depature: New York, NY
Arrival: Norfolk, VA
Name: Roberto Esposito
Star ratings:
Bus Cleanliness:
Punctuality:
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Comfort:
I recommend this bus!
Posted on: 2015-10-20
Depature: New York, NY
Arrival: Hampton, VA
Name: Leonilo Paguia
Star ratings:
Bus Cleanliness:
Punctuality:
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Comfort:
I recommend this bus!
Posted on: 2015-10-19
Depature: Norfolk, VA
Arrival: New York, NY
Name: Christopher Knig
Star ratings:
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Punctuality:
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Comfort:
I recommend this bus!
Good bus to take it get you there early or on time great service.
Posted on: 2015-10-19
Depature: New York, NY
Arrival: Richmond, VA
Name: Brittni
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-18
Depature: New York, NY
Arrival: Savannah, GA
Name: Natalia Jackson
Star ratings:
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Punctuality:
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Comfort:
I recommend this bus!
Drivers and staff were friendly , I was running a little late and the lady still made sure I caught the bus although it had already left. The only thing that I didn't like was the fact that there was no WiFi . if that was Improved everything would be great. Oh and the bathroom! Light was out.
Posted on: 2015-10-18
Depature: New York, NY
Arrival: Wilmington, NC
Name: Renee Davis
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I recommend this bus!
That 14 hour ride was so much faster than greyhound...
Posted on: 2015-10-16
Depature: Charlotte, NC
Arrival: New York, NY
Name: Vance Passley
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
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I recommend this bus!
Posted on: 2015-10-16
Depature: Richmond, VA
Arrival: Atlanta, GA
Name: Sudheer
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I recommend this bus!
No punctuality.and its 3 hours late to my destination Atlanta and bus was not tidy and not much comfortable to sleep
Posted on: 2015-10-15
Depature: Atlanta, GA
Arrival: New York, NY
Name: Frances Jones
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-14
Depature: Hampton, VA
Arrival: New York, NY
Name: Crystal
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-14
Depature: New York, NY
Arrival: Kinston, NC
Name: rahiem bond
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-13
Depature: Norfolk, VA
Arrival: New York, NY
Name: Gianina Nolberto
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-10-13
Depature: New York, NY
Arrival: Jacksonville, NC
Name: Rosemary Evans
Star ratings:
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Comfort:
I recommend this bus!
Driver needs to keep toiletpaper on board
Posted on: 2015-10-13
Depature: Fayetteville, NC
Arrival: New York, NY
Name: Kiesha Kelley
Star ratings:
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I recommend this bus!
The bus stinks and Sears are uncomfortable
Posted on: 2015-10-13
Depature: Norfolk, VA
Arrival: New York, NY
Name: Annie
Star ratings:
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I recommend this bus!
Everything was fine, just the toilet was a little foul as though it was not flushed before the trip.
Posted on: 2015-10-12
Depature: Atlanta, GA
Arrival: Baltimore, MD
Name: Bukola O.
Star ratings:
Bus Cleanliness:
Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
I arrived at my destination 2 1/2 hours late after multiple unscheduled stops. With a trip that was scheduled to arrive at 12:45 in the morning one would assume that the drivers would be mindful of time but they were not and I was left in a parking lot to wait for my ride at 3 o'clock in the morning.
Posted on: 2015-10-12
Depature: New York, NY
Arrival: Norfolk, VA
Name: Samantha
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I recommend this bus!
The heat did not work in the rear of the bus on a 40 degree fall night and the wifi did not work at all for any part of the trip!!!
Posted on: 2015-10-12
Depature: Hampton, VA
Arrival: New York, NY
Name: Michael
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I recommend this bus!
Posted on: 2015-10-11
Depature: New York, NY
Arrival: Norfolk, VA
Name: Nadia Accelin-Lo
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I recommend this bus!
I had to use the bathroon, no toilet paper available.Otherwise, the bus was very punctual. It wil be nice to have Wifi service. I would use it again.
Posted on: 2015-10-10
Depature: New York, NY
Arrival: Concord, NC
Name: Bobby Myers
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I recommend this bus!
Ok nice price but u get what u pay for in service and customer service. GO TO BUS is always LATE upon Departure and Arrivals. I'm so sorry to say this Bus service is bad😣. Bus temperature is never right for comfort. Bus drivers communication towards passengers is not understandable. Bus drivers at times is using there cell phone while driving but have Bluetooth but talking for long period of times while driving.there seems to be no respect towards passengers well being except when it times to pay for there service. Bus drivers don't make announcement upon making stops to and from. There is no suggestion as to us on what can be done to provide better service. Please do connexit
Posted on: 2015-10-09
Depature: New York, NY
Arrival: Baltimore, MD
Name: Thresia
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I recommend this bus!
I appreciate the improvement of number 2 seats and sticking to them. bus was late while waiting there was no update as to an estimated time seats of very tightly packed together
Posted on: 2015-10-09
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Sonyali Ramos
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I recommend this bus!
The bathroom on this bus smells so bad.
Posted on: 2015-10-08
Depature: New York, NY
Arrival: Jacksonville, NC
Name: Dekenna
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I recommend this bus!
Posted on: 2015-10-07
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: sean rhodes
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I recommend this bus!
some times they on time and some times there not
Posted on: 2015-10-07
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: brearnsha lawson
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I recommend this bus!
I had to pay 30 for my 1 yearold who i had to share a seat with thats was a mess in unfare in uncomfortable never
Posted on: 2015-10-06
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: Antoinette Brown
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I recommend this bus!
BATHROOMS SHOULD BE CLEANED AT PIT STOPS....TOILET PAPER..
Posted on: 2015-10-06
Depature: New York, NY
Arrival: Manning, SC
Name: yvonne billups
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I recommend this bus!
The trip was very bad the diver passed my location in manning sc and wanted too take me to Georgia and drop me off, as we argued he said he would get me a hotel room and leave me and give me 40 dollars. what a way too handle a customer who was looking too see there family was dropped off in a town I didnt know and had too call my father to come and pick me up. It was horrible and if anything I deserve my money back cause this isn't what I expected for my 60 dollars very unprofessional and how could you just leave me out in area I'm not familiar with
Posted on: 2015-10-04
Depature: New York, NY
Arrival: Hampton, VA
Name: reginald barnes
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I recommend this bus!
i wish your services were extended further on the east and south east cost
Posted on: 2015-10-04
Depature: Atlanta, GA
Arrival: New York, NY
Name: nana addo
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I recommend this bus!
overall good travel experience
Posted on: 2015-10-04
Depature: New York, NY
Arrival: Atlanta, GA
Name: nana addo
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I recommend this bus!
good travel experience overall
Posted on: 2015-10-04
Depature: New York, NY
Arrival: Norfolk, VA
Name: Monica Titus
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I recommend this bus!
The bus was smelling with pee.
Posted on: 2015-10-03
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Juan ilarraza
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I recommend this bus!
Posted on: 2015-10-02
Depature: Norfolk, VA
Arrival: New York, NY
Name: Latasha Gaines
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I recommend this bus!
This bus is awesome i like how they had the air conditioner above your head with isb outlets and they was quick i got to newyork from virigina n exactly 6hours will be useing this bus more often
Posted on: 2015-10-02
Depature: New York, NY
Arrival: Jacksonville, NC
Name: Estela Ocanto
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I recommend this bus!
I would only recommend this bus service because its another means for affordable travel, but the seats are hard and uncomfortable. There are too many stops for drop offs and not in areas where people can take breaks to stretch their legs or relieve their bodies from the sitting down position.
Posted on: 2015-09-29
Depature: New York, NY
Arrival: Greensboro, NC
Name: LAN nguyen
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I recommend this bus!
Need to be on time
Posted on: 2015-09-29
Depature: New York, NY
Arrival: Greensboro, NC
Name: Turkesshia Moore
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I recommend this bus!
The bus arrived late which put us leaving about 45 minutes late. This was an issue because I had to schedule a pick up at 2 am in a dark parking lot that ended up being more than 1.5 hours late.
Posted on: 2015-09-28
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: Oluwaseun
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I recommend this bus!
Posted on: 2015-09-28
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: Rhonda
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I recommend this bus!
Driver's don't communicate the stops in advance or clearly. The passagers are not given breaks when driver is running late, yet the driver takes breaks and closes bus door to do so. Some drivers drove fast and irratic. Bus stop locations are not safe and well lit areas. Departure location was a misprint in address which led to a close call the n missing a bus that left 15-20 earlier than departure time.
Posted on: 2015-09-27
Depature: New York, NY
Arrival: Norfolk, VA
Name: Babygirlqueenie
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I recommend this bus!
The bathroom was locked the whole ride from new york to norfolk virginia
Posted on: 2015-09-27
Depature: New York, NY
Arrival: Durham, NC
Name: Douglas
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I recommend this bus!
This has been the best bus yet cleanest safest most enjoyable ride by far I would ride this particular bus everytime
Posted on: 2015-09-26
Depature: Hampton, VA
Arrival: New York, NY
Name: kagame
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I recommend this bus!
great
Posted on: 2015-09-26
Depature: New York, NY
Arrival: Richmond, VA
Name: Allan
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I recommend this bus!
The pick-up and drop-off locations in Richmond and NYC Chinatown were not the cleanest. But the bus stayed on schedule. The only cons were that the driver - while professional - did not come across as friendly. He was also pulled over for speeding. I wished that the seats reclined backwards more too for sleeping on overnight.
Posted on: 2015-09-26
Depature: Norfolk, VA
Arrival: New York, NY
Name: Raz corbin
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I recommend this bus!
This was the cleanest most smooth ride I've had in awhile. Thanks for the safe ride
Posted on: 2015-09-26
Depature: New York, NY
Arrival: Richmond, VA
Name: Lashawn J
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I recommend this bus!
Posted on: 2015-09-26
Depature: Richmond, VA
Arrival: New York, NY
Name: Janique Bramble
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I recommend this bus!
Just uncomfortable and stink plus need more space
Posted on: 2015-09-25
Depature: New York, NY
Arrival: Hampton, VA
Name: Myliah v
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I recommend this bus!
Posted on: 2015-09-22
Depature: New York, NY
Arrival: Norfolk, VA
Name: Robert Ludlam
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I recommend this bus!
Posted on: 2015-09-20
Depature: New York, NY
Arrival: Richmond, VA
Name: Edna Skinner
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I recommend this bus!
Ride was good but u guys overbooked on the doors sits bus was very crowded
Posted on: 2015-09-20
Depature: Concord, NC
Arrival: New York, NY
Name: Debra
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I recommend this bus!
Not that it's the fault of the bus company but the buses are kinda cramped not to much leg room and other passengers are not as kind to raise their seats to accommodate the person behind them. The bus is always on time picking up and dropping off, my only concern is he drivers turn around rate. You have drivers that do back to back runs I was on a bus and the driver swerved several times, if possible can there be a backup driver just in case.
Posted on: 2015-09-20
Depature: New York, NY
Arrival: Norfolk, VA
Name: morie velox
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I recommend this bus!
Only problem was the bathroom with no toilet seat, no light in it to see and no water to flush it. Please fix your bathrooms.
Posted on: 2015-09-20
Depature: New York, NY
Arrival: Manning, SC
Name: Jahon Trappier
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I recommend this bus!
This business ride is always comfortable to me but this time is was something new and that's because it was less people on this bus which made me even more relaxed and welcomed
Posted on: 2015-09-16
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: Donald Flores
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I recommend this bus!
My bus was late by 3 hours. I did receive a phone call letting me know the bus was going to be late but punctuality is what this bus route doesn't have.
Posted on: 2015-09-16
Depature: Richmond, VA
Arrival: New York, NY
Name: Rosemary Palack
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I recommend this bus!
Posted on: 2015-09-16
Depature: New York, NY
Arrival: Raleigh, NC
Name: Aisha
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I recommend this bus!
The bus smelled bad, and my legs felt cramped the entire way (I'm only 5'3). I would only recommend it if someone was really broke and is in desperate need to travel!
Posted on: 2015-09-15
Depature: Hampton, VA
Arrival: New York, NY
Name: Kirk Alexander
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I recommend this bus!
Posted on: 2015-09-14
Depature: New York, NY
Arrival: Hampton, VA
Name: Meagan
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I recommend this bus!
Posted on: 2015-09-12
Depature: New York, NY
Arrival: Wilson, NC
Name: sheila
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I recommend this bus!
every stop should be announced
Posted on: 2015-09-12
Depature: New York, NY
Arrival: Hampton, VA
Name: Kirk Alexander
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I recommend this bus!
Posted on: 2015-09-12
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Lillian Rodrigue
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I recommend this bus!
Posted on: 2015-09-11
Depature: New York, NY
Arrival: Raleigh, NC
Name: Justin
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I recommend this bus!
No outlets in bus worked. WiFi very poor.
Posted on: 2015-09-11
Depature: Savannah, GA
Arrival: New York, NY
Name: Tiffany
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I recommend this bus!
Posted on: 2015-09-10
Depature: Richmond, VA
Arrival: New York, NY
Name: Elle
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I recommend this bus!
I enjoyed traveling home much more than going.
Posted on: 2015-09-10
Depature: Richmond, VA
Arrival: New York, NY
Name: Jeleisa
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I recommend this bus!
Bus needs to be cleaned, and the charger outlets do not work.
Posted on: 2015-09-10
Depature: Norfolk, VA
Arrival: New York, NY
Name: CR
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I recommend this bus!
Bus scheduled for departure at 11:59 p left at 12:30a, no notification provided on schedule change. Otherwise everything was good.
Posted on: 2015-09-10
Depature: Hardeeville, SC
Arrival: New York, NY
Name: Gloria Lytch
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I recommend this bus!
my experience with go bus service was not to my satisfaction I book a trip for sept 8,2015 pick up in Hardeeville sc waited 4 hours for bus called customer service to find out that the bus forgot to pick me up it passed Hardeeville. my family had to drive back over an hour to pick me back up from Hardeeville, to bring me back the next day sept 9,2015 a day later. I feel that go bus should have offered me some kind of incentive for there mistake a future trip half price on a future trip. for the inconvenienced on go bus behalf. thank again
Posted on: 2015-09-09
Depature: New York, NY
Arrival: Charlotte, NC
Name: Andrea street
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I recommend this bus!
I did go on the date that is showed here I reschedule the date and yet your company still charge me and do I get my refund back because I lost my money for this trip I did not attend. But yet your company charge me extra for another ticket. That is not proper business to do. How do I get my money back.
Posted on: 2015-09-09
Depature: Greensboro, NC
Arrival: New York, NY
Name: tonia
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I recommend this bus!
worst exsperience i ever had using this company. bues were canceled iand we was not imformed. the bus tickets was change 4 times in one day.
Posted on: 2015-09-09
Depature: St.George, SC
Arrival: New York, NY
Name: Craig Franklin
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I recommend this bus!
Posted on: 2015-09-09
Depature: New York, NY
Arrival: Norfolk, VA
Name: Annie
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I recommend this bus!
Posted on: 2015-09-08
Depature: New Bern, NC
Arrival: New York, NY
Name: Sharon Thomas
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I recommend this bus!
Need to make it possible to speak to someone if there's question that needs Rt o be answered
Posted on: 2015-09-08
Depature: New York, NY
Arrival: Atlanta, GA
Name: Kandebar bryan
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I recommend this bus!
No toilet tissue, no hand sanitizer
Posted on: 2015-09-07
Depature: New Bern, NC
Arrival: New York, NY
Name: Mabel Orejuela
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I recommend this bus!
Posted on: 2015-09-04
Depature: Atlanta, GA
Arrival: Richmond, VA
Name: Kristen stanfiel
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I recommend this bus!
I wouldn't use you again!!!
Posted on: 2015-09-04
Depature: Norfolk, VA
Arrival: New York, NY
Name: Tricia
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I recommend this bus!
Posted on: 2015-09-04
Depature: New York, NY
Arrival: New Bern, NC
Name: rosalie vicente
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Punctuality:
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I recommend this bus!
Posted on: 2015-09-03
Depature: New York, NY
Arrival: Atlanta, GA
Name: Jazmine Casiano
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I recommend this bus!
Make sure there is toilet tissue in the bathroom.
Posted on: 2015-09-03
Depature: Atlanta, GA
Arrival: New York, NY
Name: Florence Glover
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I recommend this bus!
Posted on: 2015-09-03
Depature: New York, NY
Arrival: Richmond, VA
Name: Elle Bonds
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I recommend this bus!
The bus was driven entirely too fast; got to my destination an hour and a half earlier than my ticketed time after making a few stops. Had to wait a half hour in the early morning for my sister to pick us up. Felt like I was in "Speed Racer" or "Fast and Furious", smh. So if you enjoy feeling like your in a video game or on a high speed chase, this ones for you! I thank God that my daughter and I made it safely. Hoping the same on our way back home.
Posted on: 2015-09-02
Depature: New Bern, NC
Arrival: New York, NY
Name: Fran
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I recommend this bus!
I went from NYC to Jacksonville NC, return trip did not give me an option to go back to NY from Jacksonville so I had to get a ride to New Bern. The van that picked me up had stopped in Jacksonville. Please fix the site so no one else has to travel to meet the van.
Posted on: 2015-09-02
Depature: Richmond, VA
Arrival: New York, NY
Name: catherine clase
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I recommend this bus!
Posted on: 2015-09-02
Depature: Greensboro, NC
Arrival: New York, NY
Name: Josue
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I recommend this bus!
Posted on: 2015-09-01
Depature: Atlanta, GA
Arrival: New York, NY
Name: margalie simon
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I recommend this bus!
I took the abc bus to south carolina one week ago.The bus is punctual. The stop every 2 + hours so you can use restrooms and get some food to purchase. The drivers drive safely. Every 4 to 5 hours, a new driver took over the driving so you don't have to worry about drivers falling asleep behind the wheel. The price is unbelievable. Let's give them a raise riders. They deserve it. Good job
Posted on: 2015-09-01
Depature: New York, NY
Arrival: Norfolk, VA
Name: Rashawn Slatten
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I recommend this bus!
Thanks for the safe trip !!! Driver was good
Posted on: 2015-08-30
Depature: Richmond, VA
Arrival: New York, NY
Name: Melanie
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I recommend this bus!
Posted on: 2015-08-30
Depature: New York, NY
Arrival: Hampton, VA
Name: Adrian Tierney
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I recommend this bus!
Posted on: 2015-08-29
Depature: New Bern, NC
Arrival: New York, NY
Name: rosalie vicente
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I recommend this bus!
Need to monitor passengers not following courtesy..refusing to move seat forward crushed seat into other passengers.. tooo many babies, children under 5 taking up several rows of seats,, Maintain a vomfortable climate- Leave a.c. on- very difficult to breathe without circulation of.cool/fresh air
Posted on: 2015-08-29
Depature: New York, NY
Arrival: Hampton, VA
Name: Nikita McCloud
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I recommend this bus!
My only issue with the bus was that all the USB charging stations didn't work, so ppl were asking to use the port where I was sitting. Another issue I had was, my seat did not recline like some of the others, so I was forced to sit up for 7 hours. Other than that, it was a an affordable, safe experience.
Posted on: 2015-08-29
Depature: Atlanta, GA
Arrival: New York, NY
Name: Judith
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I recommend this bus!
No tissue and hand sanitizer in the bath room and it was mess
Posted on: 2015-08-27
Depature: New York, NY
Arrival: Concord, NC
Name: Zach Bondurant
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I recommend this bus!
Too damn cold in the bus!
Posted on: 2015-08-26
Depature: Norfolk, VA
Arrival: New York, NY
Name: Erika
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Comfort:
I recommend this bus!
Posted on: 2015-08-26
Depature: Norfolk, VA
Arrival: New York, NY
Name: Erika
Star ratings:
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Punctuality:
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Comfort:
I recommend this bus!
Posted on: 2015-08-26
Depature: New York, NY
Arrival: Norfolk, VA
Name: Nicole Tesner
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-26
Depature: Richmond, VA
Arrival: New York, NY
Name: Never Again
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I recommend this bus!
The worst bus ever...no tissue in bathroom...this bus smells!!!! The seats are broken...the bathroom smells really bad!!!! You can smell the nastiness of the bathoom the whols ride...the drivers and the people at the desk are rude they only are kind to the people of their own nationality ...no ac it was hot and disgusting on the bus
Posted on: 2015-08-26
Depature: New York, NY
Arrival: Norfolk, VA
Name: Maria Ballentine
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I recommend this bus!
Posted on: 2015-08-25
Depature: New York, NY
Arrival: Atlanta, GA
Name: Jarrell Everett
Star ratings:
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Punctuality:
Service & Staff:
Comfort:
I recommend this bus!
Posted on: 2015-08-25
Depature: New York, NY
Arrival: Hampton, VA
Name: Stacey Browning
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I recommend this bus!
I was comfortable. However I was disappointed that the wifi advertised was unavailable. I will definitely ride the bus again. I was pleased with the ride and rates. Thank you!
Posted on: 2015-08-25
Depature: New York, NY
Arrival: Norfolk, VA
Name: Nicole Tesner
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I recommend this bus!
Posted on: 2015-08-25
Depature: New York, NY
Arrival: Hampton, VA
Name: Terrence Ancrum
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Comfort:
I recommend this bus!
Posted on: 2015-08-24
Depature: New York, NY
Arrival: Concord, NC
Name: Elizabeth Willia
Star ratings:
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Comfort:
I recommend this bus!
The first driver was looking at his phone and talking very loud while driving I told him he shouldn't e looking on his phone he should be watching the road (i was seated in the second seat across from the driver) i was very uncomfortable and afraid of getting into a wreck
Posted on: 2015-08-24
Depature: Wilmington, NC
Arrival: New York, NY
Name: John Allen, Jr.
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Comfort:
I recommend this bus!
Gotobus is quickly becoming a staple in my travels. Convenience, reliability and comfortable rides make Gotobus MY first choice for ground travel.
Posted on: 2015-08-24
Depature: Richmond, VA
Arrival: New York, NY
Name: catherine clase
Star ratings:
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I recommend this bus!
it was good just a lot of traffic.
Posted on: 2015-08-24
Depature: New York, NY
Arrival: Richmond, VA
Name: Kiana
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I recommend this bus!
Changed drop off and arrived at destination one hour early.
Posted on: 2015-08-24
Depature: Fredericksburg, VA
Arrival: New York, NY
Name: Orlando Correa
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I recommend this bus!
The seats were a little uncomfortable. And the bus had graffiti. Other than that I would definitely ride your buses again. And will recommend to all my friends and family members.
Posted on: 2015-08-24
Depature: Atlanta, GA
Arrival: New York, NY
Name: Lamont wideman
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I recommend this bus!
Stopped to many times but over all it was a great trip
Posted on: 2015-08-24
Depature: New York, NY
Arrival: Atlanta, GA
Name: Chanel Bingham
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I recommend this bus!
They were a little too punctual for me. If I bought a ticket for a specific time, I would like for it to not almost leave me 20 minutes before departure time.
Posted on: 2015-08-23
Depature: Hampton, VA
Arrival: New York, NY
Name: Stacey Browning
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I recommend this bus!
The ride was a pleasant one. The staff was helpful and courteous.
Posted on: 2015-08-23
Depature: New York, NY
Arrival: Spartanburg, SC
Name: Nicole Reid
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I recommend this bus!
Posted on: 2015-08-22
Depature: Hampton, VA
Arrival: New York, NY
Name: Narcissia Lewis
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I recommend this bus!
The seats had a ton of stains this was a first I travel with these buses often.
We arrived late to New York. The staff was nice. Driver didn't have an attitude he was nice but his driving caused us to be stopped twice by the Police for speeding. The first time was a warning the second time he got a ticket. The Bus had this weird smell it was a first for me.
Posted on: 2015-08-22
Depature: Charlotte, NC
Arrival: New York, NY
Name: Christian Orji
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I recommend this bus!
I enjoyed my trip as usual. I only wished that the wifi on the bus worked and the Chargers worked for the entire trip. But over all I will recommend this trip to my family and friends!
Posted on: 2015-08-22
Depature: Charlotte, NC
Arrival: New York, NY
Name: Christal Damon
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I recommend this bus!
I enjoyed my trip as usual. I only wished that the wifi on the bus worked and the Chargers worked for the entire trip. But over all I will recommend this trip to my family and friends!
Posted on: 2015-08-22
Depature: New York, NY
Arrival: Charlotte, NC
Name: Kristen Smith
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I recommend this bus!
Posted on: 2015-08-22
Depature: New York, NY
Arrival: Richmond, VA
Name: Bryan weathers
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I recommend this bus!
Posted on: 2015-08-22
Depature: Hampton, VA
Arrival: New York, NY
Name: Takhara
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I recommend this bus!
Posted on: 2015-08-22
Depature: New York, NY
Arrival: New Bern, NC
Name: Isha Kelly
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I recommend this bus!
I feel as though that there was a lot of false advertising....😞😞😞
Posted on: 2015-08-21
Depature: Atlanta, GA
Arrival: Richmond, VA
Name: S. Lamb
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I recommend this bus!
The only thing I didn't like was the drivers could not speak good English. Other than that the drivers fast and safely to my destination.
Posted on: 2015-08-21
Depature: New York, NY
Arrival: Norfolk, VA
Name: Felicien Kiemde
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I recommend this bus!
Posted on: 2015-08-21
Depature: Norfolk, VA
Arrival: New York, NY
Name: Felicien Kiemde
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I recommend this bus!
Posted on: 2015-08-21
Depature: New York, NY
Arrival: Norfolk, VA
Name: Felicien Kiemde
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I recommend this bus!
Posted on: 2015-08-21
Depature: New York, NY
Arrival: Norfolk, VA
Name: Felicien Kiemde
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I recommend this bus!
Posted on: 2015-08-21
Depature: Norfolk, VA
Arrival: New York, NY
Name: Felicien Kiemde
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I recommend this bus!
Posted on: 2015-08-21
Depature: Greensboro, NC
Arrival: New York, NY
Name: Marly Martinez
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I recommend this bus!
Great deal, can't complain
Posted on: 2015-08-21
Depature: New York, NY
Arrival: Atlanta, GA
Name: Angelina
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I recommend this bus!
The bus was 45 minutes late, the bathroom smelled and the seats was broke where you couldn't move the chair up or backwards.
Posted on: 2015-08-21
Depature: New York, NY
Arrival: Atlanta, GA
Name: Jayla
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I recommend this bus!
Posted on: 2015-08-20
Depature: New York, NY
Arrival: Atlanta, GA
Name: Todd Johnson
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I recommend this bus!
Great bus ride. The driver was on schedule to arriving.
Posted on: 2015-08-20
Depature: New Bern, NC
Arrival: New York, NY
Name: Marisa V. Byer
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I recommend this bus!
We missed the bus on this day.
Posted on: 2015-08-20
Depature: New Bern, NC
Arrival: New York, NY
Name: Marisa V. Byer
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I recommend this bus!
Posted on: 2015-08-19
Depature: Charlotte, NC
Arrival: New York, NY
Name: Kim Washington
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I recommend this bus!
Posted on: 2015-08-19
Depature: New York, NY
Arrival: Norfolk, VA
Name: Mark Belardo
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I recommend this bus!
Posted on: 2015-08-19
Depature: Charlotte, NC
Arrival: New York, NY
Name: Kristen Smith
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I recommend this bus!
Posted on: 2015-08-18
Depature: New York, NY
Arrival: Charlotte, NC
Name: Christal Damon
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I recommend this bus!
I love to travel with United Bus. They are very punctual and they work with me. I will continue to travel with them and recommend my friends and friends. I love that's they are very friendly and they call if there needs to be a change.
Posted on: 2015-08-18
Depature: Hampton, VA
Arrival: New York, NY
Name: Elsa Maingot
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I recommend this bus!
Posted on: 2015-08-17
Depature: New York, NY
Arrival: Charlotte, NC
Name: Shilanda Eaddy
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I recommend this bus!
My first experience was better than this trip.I have a 2 star because I arrived 3hours later than my expected time and was dropped off at a different location than what I played for.
Posted on: 2015-08-17
Depature: New York, NY
Arrival: Hampton, VA
Name: Katherine Thomps
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I recommend this bus!
I got tickets to go to Hampton on GoBus because of convenience and affordability.
I printed out the tickets. The bus stop address was posted on the ticket.
However, that is where the confusion began. It turns out that the address on the ticket wasn't the bus stop but a secondary ticket office and was in a completely different location than the bus stop.
It was very confusing trying to find the correct bus as there were many on Allen Street. We were on several different busses only to find out that they weren't right. There are many different companies that all have different names and schedules. But for a newcomer it is not clear and there is nobody there to explain the system. Finally, however, it worked out in the end because a person from the Allen office realizing that we were quite lost, ended up escorting us over to East Broadway where the bus was waiting in a garage a couple of blocks away. We were grateful for his assistence. I would say that that the Bus Stop location should be clearly indicated on the ticket print out so customers know exactly where to go.
Posted on: 2015-08-16
Depature: New York, NY
Arrival: Jacksonville, NC
Name: Claribel Marin
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I recommend this bus!
Posted on: 2015-08-14
Depature: New York, NY
Arrival: Concord, NC
Name: Siddiq abdur-rau
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I recommend this bus!
Posted on: 2015-08-13
Depature: Norfolk, VA
Arrival: New York, NY
Name: Chargenia McCloe
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I recommend this bus!
Posted on: 2015-08-13
Depature: Richmond, VA
Arrival: New York, NY
Name: Aminat
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I recommend this bus!
Posted on: 2015-08-11
Depature: Fredericksburg, VA
Arrival: New York, NY
Name: Anthony Campbell
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I recommend this bus!
Posted on: 2015-08-10
Depature: New York, NY
Arrival: Greensboro, NC
Name: Christopher Mart
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I recommend this bus!
Posted on: 2015-08-10
Depature: Atlanta, GA
Arrival: New York, NY
Name: Shakima
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I recommend this bus!
Thanks once again you guys provided excellent service to me and made me have a safe happy 16 hour long bus drive.
Posted on: 2015-08-10
Depature: New York, NY
Arrival: Charlotte, NC
Name: Tywanna tutt
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I recommend this bus!
Posted on: 2015-08-10
Depature: New York, NY
Arrival: Concord, NC
Name: Max
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I recommend this bus!
Posted on: 2015-08-10
Depature: New York, NY
Arrival: Fredericksburg, VA
Name: Chyna_27
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I recommend this bus!
Posted on: 2015-08-09
Depature: Wilmington, NC
Arrival: New York, NY
Name: kerwyn snaggs
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I recommend this bus!
No wifi on bus
Posted on: 2015-08-09
Depature: New York, NY
Arrival: Greenville, SC
Name: Adah
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I recommend this bus!
I've seen alot of bad comments for this bus and I was pretty nervous the first time I climb on one... but except for a few bis drivers that seem tired and cranky my trips have been great!! Nothing beats the price, time, and ease of this bus line!
Posted on: 2015-08-09
Depature: New York, NY
Arrival: Atlanta, GA
Name: Quincy Lynch
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I recommend this bus!
There's nothing working and why advertise wifi or power outlets if there isn't any. Some bus drivers are professional and some are just off the handle a guy turned on his phone light to find something that fell and the bus driver lost it saying "what the fuck" swings the bus to the side and starts yelling what's the Fuck is wrong with you ? I am guessing he thought it was the cops from the flash of the light and go scared cause he don't have the proper license who knows
Posted on: 2015-08-08
Depature: New York, NY
Arrival: Atlanta, GA
Name: Cory Best
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I recommend this bus!
Can't wait to ride again
Posted on: 2015-08-08
Depature: New York, NY
Arrival: Atlanta, GA
Name: AUNDRA
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I recommend this bus!
For the money, you can't beat this mode of transportation. With all the bad things I had heard, thanks be to God, I didn't have any bad experiences.And the same driver that drove us out of Atlanta, drove us back, and again his was very nice and funny.
Posted on: 2015-08-08
Depature: New York, NY
Arrival: Durham, NC
Name: Glenda
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I recommend this bus!
Posted on: 2015-08-08
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Jared Ainsworth
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I recommend this bus!
The driver out of Jacksonville was 30 minutes late, and had built up a reputation around the area for being so. There was no 'station', or designated pick up area, only a parking lot with no way to print the itinerary. Luckily, the man accepted the email instead. All of this would be forgivable, if either gotobus or United Bus had support staff on hand. I had to interrogate the folks in the shopping plaza just to find the pick up area. The price is good, and the vehicles are as clean as one could expect though.
Posted on: 2015-08-08
Depature: New York, NY
Arrival: Norfolk, VA
Name: Wumi
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I recommend this bus!
I never received an email in order to print my ticket. This is the second time it's happening.
Posted on: 2015-08-07
Depature: Atlanta, GA
Arrival: New York, NY
Name: Aundra
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I recommend this bus!
The 1st driver leaving out of Atlanta was very nice.The staff member finside the station (male) at the freedom Dr stop was very rude when asked about tissue for the restroom. And didn't provide tissue.
Posted on: 2015-08-07
Depature: New York, NY
Arrival: Charlotte, NC
Name: Hellenmarie
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I recommend this bus!
My only big complaint is the bus bathroom and the smell. Seats are filthy.
Posted on: 2015-08-07
Depature: Wilmington, NC
Arrival: New York, NY
Name: Maria Price
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I recommend this bus!
I was very disappointed on this ride. It rained on my travels and I got soaking wet while I was on the inside of the bus due to it raining inside where I was sitting. The bus was old and raggedy. I want to have some kind of compensation back because of this. I paid alot of money to ride this bus and this is how my ride is. I can't believe this. I am not recommending this to any of my friends and family. I don't want them to go through this fiasco.
Posted on: 2015-08-07
Depature: South Hill, VA
Arrival: New York, NY
Name: Nastassia Pierre
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I recommend this bus!
My bus never came..I waited two hours with my dad and it never came. I'm so thankful that my dad didn't leave cause I would've been stranded. I never received a phone call or email, I missed my job interview because of this bus and nobody apologized.
Posted on: 2015-08-06
Depature: New York, NY
Arrival: Atlanta, GA
Name: R W Lee
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I recommend this bus!
Great experience for price. Too cold on the bus and bathroom not clean. No toilet paper! Otherwise OK.
Posted on: 2015-08-06
Depature: Hampton, VA
Arrival: New York, NY
Name: Katina Nixon
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I recommend this bus!
Posted on: 2015-08-06
Depature: Greensboro, NC
Arrival: New York, NY
Name: Laurette
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I recommend this bus!
This was my first experience using the octopus.com bus company. The only complaints I have, is that I wish the seats were bigger, and more aisle space
Posted on: 2015-08-06
Depature: Atlanta, GA
Arrival: New York, NY
Name: Terez Chapman
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I recommend this bus!
Buses need hand sanitizer and toilet paper.
Posted on: 2015-08-06
Depature: New York, NY
Arrival: Atlanta, GA
Name: Terez Chapman
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I recommend this bus!
Outlets need to work for phones without usb cables.
Posted on: 2015-08-05
Depature: New York, NY
Arrival: Atlanta, GA
Name: Carol Turner
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I recommend this bus!
Posted on: 2015-08-05
Depature: Richmond, VA
Arrival: Atlanta, GA
Name: Tyrone Waller
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I recommend this bus!
The driver on my return trip could have made more bathroom/food stops.
Posted on: 2015-08-05
Depature: Atlanta, GA
Arrival: Baltimore, MD
Name: Tywonda
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I recommend this bus!
Reasonable prices and loved the staff great service and humour and I arrived ontime and safe love it
Posted on: 2015-08-05
Depature: New York, NY
Arrival: Richmond, VA
Name: matthew
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I recommend this bus!
Posted on: 2015-08-05
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: Kadiatou Sanoh
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I recommend this bus!
Your bus was suppose to leave Baltimore, MD to Atlanta, GA - 2015-08-04 Tue Service provided by: United Bus and Travel INC
This bus never showed up. We waited until 3:00am in the morning called customer service several times and spoke to an agent. But they could not help. This is bad service.
Posted on: 2015-08-05
Depature: New York, NY
Arrival: Norfolk, VA
Name: Cinqu Warren
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I recommend this bus!
There was a fire and the driver was informative. Even though the driver had to reroute and it took us four hours out the way. I appreciate the information.
Posted on: 2015-08-05
Depature: New York, NY
Arrival: Hampton, VA
Name: Pamela Neal
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I recommend this bus!
The bus was a bit cold, but overall my ride was fine. Getting my ticket everything was not a problem.
Posted on: 2015-08-04
Depature: New York, NY
Arrival: Atlanta, GA
Name: Rhona lowe
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I recommend this bus!
The bathroom should be clean and the bus and chairs suck.
Posted on: 2015-08-04
Depature: New York, NY
Arrival: Wilmington, NC
Name: Angelica robles
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I recommend this bus!
Bus did not have wifi like advertised
Posted on: 2015-08-04
Depature: New York, NY
Arrival: Atlanta, GA
Name: CELESTE
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I recommend this bus!
Posted on: 2015-08-04
Depature: Norfolk, VA
Arrival: New York, NY
Name: Stacey hipps
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I recommend this bus!
Posted on: 2015-08-04
Depature: New York, NY
Arrival: Atlanta, GA
Name: Caitlyn smith
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I recommend this bus!
Posted on: 2015-08-03
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: Emmanuel Pah
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I recommend this bus!
My experience riding the Gotobus for the first time was very pleasant and I enjoy it. I'll surely recommend United Bus and Travel INC to a friend and family members. I'll definitely ride this bus again for my future travel. I'm totally in agreement that Greyhound Bus Service need a stiff competitor and indeed your bus is a serious competitor for Greyhound. You make the mass travelers need much easier. Thanks for your great service(s).
Posted on: 2015-08-03
Depature: New Bern, NC
Arrival: New York, NY
Name: Samantha slade
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I recommend this bus!
Posted on: 2015-08-03
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: shannon poyner
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I recommend this bus!
Bus stink , need to clean the bathroom
Posted on: 2015-08-03
Depature: Atlanta, GA
Arrival: New York, NY
Name: Nephtalie Dorvil
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I recommend this bus!
I had a good experience
Posted on: 2015-08-03
Depature: New York, NY
Arrival: Atlanta, GA
Name: Kofi Asare
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I recommend this bus!
management should try and improve upon their toilet facilities
Posted on: 2015-08-01
Depature: New York, NY
Arrival: Norfolk, VA
Name: Latoya boone
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I recommend this bus!
the bathroom had no tissue on both buses. The bathroom also smelled the entire bus up . It was hard to breathe because it stank so bad.
Posted on: 2015-08-01
Depature: Richmond, VA
Arrival: New York, NY
Name: Naomi Whyte
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I recommend this bus!
Posted on: 2015-08-01
Depature: New York, NY
Arrival: Norfolk, VA
Name: Anthony J Enlow
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I recommend this bus!
If the tickets tells me to depart from Allen Street, then why was my bus picking up people from Broadway?
Posted on: 2015-07-31
Depature: New York, NY
Arrival: Atlanta, GA
Name: Antonio charlest
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I recommend this bus!
The bus leaks while it was raining I told the driver he did not care and the bus was full I had no choice but to stay there and get wet
Posted on: 2015-07-31
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Carmen Tapia
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I recommend this bus!
Posted on: 2015-07-31
Depature: Greensboro, NC
Arrival: New York, NY
Name: Sharon
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I recommend this bus!
Fora $40 trip it was pretty good. Please work on bathroom and stop less in VA and at least once closer to t.
Posted on: 2015-07-30
Depature: New York, NY
Arrival: Raleigh, NC
Name: Tylisa williams
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I recommend this bus!
Posted on: 2015-07-30
Depature: New York, NY
Arrival: Atlanta, GA
Name: Roy
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I recommend this bus!
Posted on: 2015-07-29
Depature: Atlanta, GA
Arrival: New York, NY
Name: Kontrell Tylet
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I recommend this bus!
Posted on: 2015-07-28
Depature: New York, NY
Arrival: Hampton, VA
Name: Blossom
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I recommend this bus!
Posted on: 2015-07-28
Depature: New York, NY
Arrival: Greensboro, NC
Name: shartay Jordan
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I recommend this bus!
Posted on: 2015-07-27
Depature: New York, NY
Arrival: Fredericksburg, VA
Name: Bertha Joshua
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I recommend this bus!
Posted on: 2015-07-26
Depature: Richmond, VA
Arrival: New York, NY
Name: Yolana Betancour
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I recommend this bus!
The bathroom was overly disgusting; no where to use bathroom, as the bus did not stop for a bathroom break. Overall the ride was good.
Posted on: 2015-07-25
Depature: New York, NY
Arrival: Hampton, VA
Name: John Hunter
Star ratings:
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I recommend this bus!
Return trip from NYC to Hampton was much better than the trip out. All USB outlets worked, on both sides of the bus, and, although the bus was crowded, we were allowed to work out the seating.
Posted on: 2015-07-25
Depature: Hampton, VA
Arrival: New York, NY
Name: Herbert Johmson
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I recommend this bus!
Posted on: 2015-07-24
Depature: New York, NY
Arrival: Atlanta, GA
Name: Electra Holmes
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I recommend this bus!
Posted on: 2015-07-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Timisha Barnett
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I recommend this bus!
Posted on: 2015-07-23
Depature: Hampton, VA
Arrival: New York, NY
Name: John Hunter
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I recommend this bus!
Missing armrest. One half of the bus had no USB charging. Also, no outlets worked on either side. Assigned seating does not improve the experience, and is detrimental when different people have different needs...like phones to charge.
Posted on: 2015-07-23
Depature: New York, NY
Arrival: Hampton, VA
Name: Carol Thomas
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I recommend this bus!
Wifi never worked, electric plug either. Bus departure were 45min. late. Taking on consideration buses are never a comfortable option I can recommend to choose wisely this company if you prefer not to have the amenities they falsely advertised. They take you from point A to B and that is what we care anyway.
Posted on: 2015-07-22
Depature: New York, NY
Arrival: Atlanta, GA
Name: janet
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I recommend this bus!
Posted on: 2015-07-22
Depature: New York, NY
Arrival: Charlotte, NC
Name: edward simmons
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I recommend this bus!
i was very grateful for your service...please let me know how i can help your organization, even as a volounteer ...will you be opening an office in the north carolina area ,,,please inform me 7049777018
Posted on: 2015-07-22
Depature: Norfolk, VA
Arrival: New York, NY
Name: jermaine robinso
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I recommend this bus!
Posted on: 2015-07-22
Depature: Richmond, VA
Arrival: New York, NY
Name: Graig
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I recommend this bus!
It was really hot on the bus.
Posted on: 2015-07-21
Depature: New York, NY
Arrival: Norfolk, VA
Name: Khalid
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I recommend this bus!
Posted on: 2015-07-20
Depature: Atlanta, GA
Arrival: New York, NY
Name: Christopher John
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I recommend this bus!
The Drivers were quiet all the time.They just want to do what they were paid to to and that is to drive from point am A to B with no faults. I had no issue with the ride. It was fair and fast. It got to the station 1hr earlier. That was so great.I would recommend this service because it's is cheap and fair.I paid for a Ride from atl to Ny and that is what I Got. tt hank you GoToBus for A Great Bus Ride
Posted on: 2015-07-20
Depature: Atlanta, GA
Arrival: New York, NY
Name: Mickema miller
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I recommend this bus!
I actually do not know where to start.The bus pulled off an hour after the scheduled departure time,the driver locked the bathroom door so that the passengers would not be able to use and they were extremely unorganized and disrespectful.I will walk across the state before I use this bus service again.
Posted on: 2015-07-20
Depature: New York, NY
Arrival: Raleigh, NC
Name: Van Thompson
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I recommend this bus!
The Driver was great I felt safe and we made moves...he kept his count of passengers and was on point..I left New York to N.C...wasn't the fastest I've gotten across but it was resonable and I arrived..
Posted on: 2015-07-20
Depature: New York, NY
Arrival: Concord, NC
Name: Samuel
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I recommend this bus!
Posted on: 2015-07-19
Depature: Greensboro, NC
Arrival: New York, NY
Name: Juan Castro
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I recommend this bus!
Posted on: 2015-07-19
Depature: Baltimore, MD
Arrival: Atlanta, GA
Name: Jasmine
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I recommend this bus!
Posted on: 2015-07-18
Depature: New York, NY
Arrival: Fredericksburg, VA
Name: Josephine
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I recommend this bus!
I was not able to travel.i requested a refund but they did not.i call the number they gave me but when call the number, it did not give me any option to how I can get my money back..
Posted on: 2015-07-18
Depature: Atlanta, GA
Arrival: New York, NY
Name: Amad
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I recommend this bus!
Too many stop, about 10 stop on the road. It was too much never seen that.
Posted on: 2015-07-17
Depature: Richmond, VA
Arrival: New York, NY
Name: Pauhan Mertju
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I recommend this bus!
Good
Posted on: 2015-07-17
Depature: Atlanta, GA
Arrival: Baltimore, MD
Name: Juanita King
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I recommend this bus!
Thanks so much.
Posted on: 2015-07-17
Depature: New York, NY
Arrival: Hampton, VA
Name: David blackman
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I recommend this bus!
The bus pick up time is very good .. the driver was very good .. only one problem the restroom on the bus was not clean at all and no toilet paper and hand sanitizer
Posted on: 2015-07-16
Depature: Fredericksburg, VA
Arrival: New York, NY
Name: Yohanna
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I recommend this bus!
Posted on: 2015-07-16
Depature: Wilmington, NC
Arrival: New York, NY
Name: John Simpson
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I recommend this bus!
Your bus service is convenient and offers a fair option to other modes of travel. However you advertise a WiFi connection which was not accessible and the power outlets did not work forcing passengers to charge their phones at the few brief rest stops. Additionally your drivers inexperience or supposed inexperience in the english language is a constant cause of miscommunication. As stated above, your bus service provides travelers an option that is more than needed and if the issues with communication, WiFi and power sources can be rectified I'd gladly give you 5 stars across the board.
Posted on: 2015-07-16
Depature: Atlanta, GA
Arrival: New York, NY
Name: Myrvin Garnett
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I recommend this bus!
The only probl was the toilet, especially for the female group. The rest stops are fine but there must be a way for better cleanliness.
Posted on: 2015-07-15
Depature: New York, NY
Arrival: Richmond, VA
Name: Jwanza kirby
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I recommend this bus!
Posted on: 2015-07-15
Depature: Hampton, VA
Arrival: New York, NY
Name: Evan Jackson
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I recommend this bus!
Posted on: 2015-07-15
Depature: Hampton, VA
Arrival: New York, NY
Name: Destiny gee
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I recommend this bus!
Posted on: 2015-07-14
Depature: Raleigh, NC
Arrival: New York, NY
Name: Raymond Carlo Jr
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I recommend this bus!
Bus itinerary said "free wifi service" but there wasn't any wifi service, other than that service was better than expected. Got to destination ahead of schedule which was great.
Posted on: 2015-07-14
Depature: New York, NY
Arrival: Norfolk, VA
Name: Debra coleman
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I recommend this bus!
The bus was on time ... And the bus driver helped me put my luggage on the bus .. Good experience !
Posted on: 2015-07-14
Depature: Fredericksburg, VA
Arrival: New York, NY
Name: evonna
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I recommend this bus!
Good trip
Posted on: 2015-07-14
Depature: New York, NY
Arrival: Fredericksburg, VA
Name: evonna
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I recommend this bus!
Was a very good trip
Posted on: 2015-07-14
Depature: New York, NY
Arrival: Atlanta, GA
Name: evonna
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I recommend this bus!
Nice trip
Posted on: 2015-07-14
Depature: Norfolk, VA
Arrival: New York, NY
Name: marcia
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I recommend this bus!
The right side of the bus charging port are working and there is full wifi signal but the wifi is not working
Posted on: 2015-07-11
Depature: New York, NY
Arrival: Norfolk, VA
Name: marcia
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I recommend this bus!
Posted on: 2015-07-11
Depature: Richmond, VA
Arrival: New York, NY
Name: Helen Copeland
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I recommend this bus!
Posted on: 2015-07-10
Depature: Atlanta, GA
Arrival: New York, NY
Name: Kalik
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I recommend this bus!
It Wus Actually Quicker Than I Thought
Posted on: 2015-07-10
Depature: New York, NY
Arrival: Atlanta, GA
Name: mirlande remarai
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I recommend this bus!
That's awesome nice to trip with gotobus.
Posted on: 2015-07-10
Depature: New York, NY
Arrival: Hampton, VA
Name: Chantel
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I recommend this bus!
Posted on: 2015-07-09
Depature: New York, NY
Arrival: Greensboro, NC
Name: george barber
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I recommend this bus!
Bus was dirty & nasty
Posted on: 2015-07-09
Depature: New York, NY
Arrival: Norfolk, VA
Name: cassandra howard
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I recommend this bus!
Posted on: 2015-07-09
Depature: Norfolk, VA
Arrival: New York, NY
Name: Douglas Smallwoo
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I recommend this bus!
Posted on: 2015-07-08
Depature: Richmond, VA
Arrival: Atlanta, GA
Name: Elaine Smith
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I recommend this bus!
My grand daughter,Jada, experienced her first trip alone to visit family. Unfortunately, it was not a good experience for her.
The bus arrived late picking her up in Richmond and her Aunt waited more than four hours for her arrival in Atlanta. She said the driver got a ticket
I feel she should be compensated
Posted on: 2015-07-08
Depature: Jacksonville, NC
Arrival: New York, NY
Name: alisha edward
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I recommend this bus!
Our bus broke down but the foundation another bus quickly. Think you just need to service the bus. Need a lil more leg room . Good value I usually have a good ride.
Posted on: 2015-07-08
Depature: New York, NY
Arrival: Greensboro, NC
Name: Ann Martinez
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I recommend this bus!
Posted on: 2015-07-08
Depature: Atlanta, GA
Arrival: New York, NY
Name: berliana
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I recommend this bus!
Posted on: 2015-07-08
Depature: Hampton, VA
Arrival: New York, NY
Name: Mary Dixon
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I recommend this bus!
Restroom was nasty and unsanitary.
Posted on: 2015-07-08
Depature: New York, NY
Arrival: Atlanta, GA
Name: Anella Young
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I recommend this bus!
Posted on: 2015-07-08
Depature: Hampton, VA
Arrival: New York, NY
Name: Sophia Christian
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I recommend this bus!
The electricity did not written on one side of the bus so you could not charge your phone. The bus was not clean. I believe someone was smoking in the back of the bus.
Posted on: 2015-07-07
Depature: Raleigh, NC
Arrival: New York, NY
Name: Chantal
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I recommend this bus!
Great trip
Posted on: 2015-07-07
Depature: Atlanta, GA
Arrival: Richmond, VA
Name: Portia Brown
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I recommend this bus!
I always use your bus service when ever i go back home and you guys never disappoint.
Posted on: 2015-07-07
Depature: Atlanta, GA
Arrival: New York, NY
Name: kimberly
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I recommend this bus!
its great for the cost. The bus driver has to deal with many Ego of New Yorkers. But they are always professional.
Posted on: 2015-07-07
Depature: Atlanta, GA
Arrival: New York, NY
Name: Misael Figueroa
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I recommend this bus!
The wiFi did not work properly, should be improved. Some side windows were stain we could not see outside.
Posted on: 2015-07-07
Depature: New York, NY
Arrival: Jacksonville, NC
Name: alisha edward
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I recommend this bus!
Ride was ok needed a little more leg room overall a great value
Posted on: 2015-07-07
Depature: New York, NY
Arrival: Hampton, VA
Name: Mary Dixon
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I recommend this bus!
Need to let handicap people on first. Could not get assigned seating needed to repeatedly ask for a seat together with disabled person that was with me. Nice man gave me his seat or bus would have lost some time.
Posted on: 2015-07-07
Depature: New York, NY
Arrival: Raleigh, NC
Name: Rosana Brito
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I recommend this bus!
Bus was not on time... Staff in the office was friendly bus drivers not so much.
Posted on: 2015-07-06
Depature: New York, NY
Arrival: Richmond, VA
Name: Melanie
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I recommend this bus!
Posted on: 2015-07-06
Depature: Richmond, VA
Arrival: New York, NY
Name: catherine Clase
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I recommend this bus!
Posted on: 2015-07-06
Depature: New York, NY
Arrival: Richmond, VA
Name: sreenivas Midde
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I recommend this bus!
bus smells badly, seats are not comfort, drivers always on the phone, they are talking very very loud,its uncomfortable to sleep in the night traveling.
Posted on: 2015-07-06
Depature: Atlanta, GA
Arrival: New York, NY
Name: Kashyap
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I recommend this bus!
All services are poor. Seats are very small not preceded for long journey. Very bad experience at all.
Posted on: 2015-07-06
Depature: New York, NY
Arrival: Hampton, VA
Name: Mingcong zhang
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I recommend this bus!
Posted on: 2015-07-05
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Jasmine
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I recommend this bus!
There was garbage on the floor even though there were bags to toss trash in. The bus smelled like urine. We did arrive to our destination 45 minutes earlier than scheduled which was great!
Posted on: 2015-07-04
Depature: New York, NY
Arrival: Hampton, VA
Name: Destiny gee
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I recommend this bus!
Posted on: 2015-07-04
Depature: New York, NY
Arrival: Hampton, VA
Name: Destiny gee
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I recommend this bus!
Posted on: 2015-07-04
Depature: New York, NY
Arrival: Raleigh, NC
Name: Kakhaber chiqova
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I recommend this bus!
Arrived 2:40 hours late ...
Posted on: 2015-07-04
Depature: Richmond, VA
Arrival: New York, NY
Name: Michael
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I recommend this bus!
Bus was an hour late.
Posted on: 2015-07-04
Depature: New York, NY
Arrival: Richmond, VA
Name: Michael
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I recommend this bus!
They left a person behind at a rest stop
Posted on: 2015-07-03
Depature: New York, NY
Arrival: Norfolk, VA
Name: Steven Baquerizo
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I recommend this bus!
Posted on: 2015-07-03
Depature: New York, NY
Arrival: Norfolk, VA
Name: Manuel Rivera
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I recommend this bus!
The A/C did not work.
The bathroom was not clean.
The seats assigned to the clients are not enforced.
Posted on: 2015-07-02
Depature: Raleigh, NC
Arrival: New York, NY
Name: Larry Muhammad
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I recommend this bus!
Overall it was a good experience with a good bus company for the money that you spend thank you
Posted on: 2015-07-02
Depature: Spartanburg, SC
Arrival: New York, NY
Name: Nicole
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I recommend this bus!
Too tight
Posted on: 2015-07-02
Depature: New York, NY
Arrival: Durham, NC
Name: Oluwatosin
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I recommend this bus!
The bus wasn't there and there was no one to assist me.
Posted on: 2015-07-02
Depature: New York, NY
Arrival: Atlanta, GA
Name: Christine Robert
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I recommend this bus!
I have a good time on the bus
Posted on: 2015-07-01
Depature: Atlanta, GA
Arrival: New York, NY
Name: Tayon McGregor
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I recommend this bus!
Took it twice, and it's not like it used to be... was late going and even more late coming.
Posted on: 2015-07-01
Depature: Norfolk, VA
Arrival: New York, NY
Name: Simon
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I recommend this bus!
When i bought the ticket, it gave me the wrong address to wait at. Only a staff later told me the right location 10 minutes to boarding.
Posted on: 2015-06-30
Depature: New Bern, NC
Arrival: New York, NY
Name: rosalie vicente
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I recommend this bus!
Include hand sanitizer in the restroom.
Posted on: 2015-06-30
Depature: Durham, NC
Arrival: New York, NY
Name: yeni majano
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I recommend this bus!
very nice service and be on time
Posted on: 2015-06-30
Depature: New York, NY
Arrival: Concord, NC
Name: Tamar Holder
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I recommend this bus!
Better bathrooms and the Air conditioner is always too high, never at a comfortable temperature.
Posted on: 2015-06-30
Depature: New York, NY
Arrival: Fredericksburg, VA
Name: Santiago
Star ratings:
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I recommend this bus!
Posted on: 2015-06-30
Depature: New York, NY
Arrival: Atlanta, GA
Name: Elvin Valree Jr
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Comfort:
I recommend this bus!
Posted on: 2015-06-29
Depature: Norfolk, VA
Arrival: New York, NY
Name: Rachel
Star ratings:
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I recommend this bus!
The bus was about 30-40 minutes late picking up, but we still got to our destination on time. Wifi didn't work but the outlets to charge your phone worked perfectly. It wasn't the cleanest bus ever, but it got me from point A to point B at a reasonable price. I had a seat to myself and watched movies the whole time. I would definitely take the bus again
Posted on: 2015-06-29
Depature: Hampton, VA
Arrival: New York, NY
Name: Alex Hardy
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I recommend this bus!
The wifi didn't work. No reason given for why it didn't. Bus driver yelled at people when they asked about a missed drop-off.
Posted on: 2015-06-29
Depature: New York, NY
Arrival: Norfolk, VA
Name: Sheldon
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I recommend this bus!
Posted on: 2015-06-28
Depature: New York, NY
Arrival: Norfolk, VA
Name: Roxene Thompson
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I recommend this bus!
Posted on: 2015-06-28
Depature: New York, NY
Arrival: Jacksonville, NC
Name: Jasmine
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I recommend this bus!
It rained the day of my travel and water was leaking on me from the window. The left side of my body was wet but other than that it was a great trip. I arrived earlier than my scheduled arrival time
Posted on: 2015-06-27
Depature: Hampton, VA
Arrival: New York, NY
Name: Jasmine
Star ratings:
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Comfort:
I recommend this bus!
The drive and and driver was good. The seating was horrible. I was randomly given a Seat that I paid for and sat in what was half of my seat due to a person sitting in all of theirs and half of mine.
Posted on: 2015-06-27
Depature: New York, NY
Arrival: Atlanta, GA
Name: Tauheedah
Star ratings:
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I recommend this bus!
Posted on: 2015-06-27
Depature: New York, NY
Arrival: Richmond, VA
Name: Khiry Palmer
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I recommend this bus!
Can't beat the price. You get what you pay for. Outlets didn't work, but usb connectors were suffice.
Posted on: 2015-06-27
Depature: Richmond, VA
Arrival: New York, NY
Name: Khiry palmer
Star ratings:
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I recommend this bus!
You can't bet the price. At the same token you get what you pay for. Plus side- the charger docks worked.
Posted on: 2015-06-27
Depature: Hampton, VA
Arrival: New York, NY
Name: vanessa coleman
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I recommend this bus!
only thing is the driver didn't say anything to his passengers when he stopped at rest stations. we had no idea how long we had to use rest rooms etc.
Posted on: 2015-06-27
Depature: Atlanta, GA
Arrival: Richmond, VA
Name: Jessica Jones
Star ratings:
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I recommend this bus!
Posted on: 2015-06-27
Depature: Fredericksburg, VA
Arrival: New York, NY
Name: Santiago
Star ratings:
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I recommend this bus!
There's no problem with the bus or the service, the problem is with the people who travel on it. But you're doing a goos job.
Posted on: 2015-06-25
Depature: Atlanta, GA
Arrival: New York, NY
Name: Sheldon Walters
Star ratings:
Bus Cleanliness:
Punctuality:
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I recommend this bus!
Make sure ac plugs work and Wi-Fi would be nice but great time made on a good bus ride
Posted on: 2015-06-23
Depature: Norfolk, VA
Arrival: New York, NY
Name: ARTHUR JOHNSON
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I recommend this bus!
Posted on: 2015-06-23
Depature: Richmond, VA
Arrival: New York, NY
Name: Aminat
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I recommend this bus!
An 11:30 but is advertised but doesn't seem to exist. One bus came at 12:30...in time for the scheduled 12:30 bus. This has happened on multiple occasions. Other than that, I would recommend it. The bus however did make a stop somewhere in northern Virginia to pick up more passengers (it's supposed to be direct to NY). We didn't get stuck in traffic so I wasn't bothered about it.
Posted on: 2015-06-22
Depature: New York, NY
Arrival: Fredericksburg, VA
Name: kevin
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I recommend this bus!
Need to be on time
Posted on: 2015-06-21
Depature: Richmond, VA
Arrival: New York, NY
Name: Calvin dowe
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I recommend this bus!
Bus was very very hot!!! No air!!! Driver talk on the phone to yo to much!!!!!
Posted on: 2015-06-20
Depature: New York, NY
Arrival: Norfolk, VA
Name: ARTHUR JOHNSON
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I recommend this bus!
Posted on: 2015-06-20
Depature: Richmond, VA
Arrival: New York, NY
Name: Juanita Semidey
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I recommend this bus!
Leaving from Richmond to Nyc the bus was dirty. Floors needed to be cleaned. A passenger got sick and driver wasn't concerned with pulling over to get her medical treatment or to see what was wrong, allowed passengers to take over, not good customer service. I understand you have somewhere to be by a certain time but had something severe happened it could have been worse for your company.
Posted on: 2015-06-20
Depature: New York, NY
Arrival: Richmond, VA
Name: Juanita Semidey
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I recommend this bus!
Going to Nyc the bus was dirty, feet stuck to floor, needs to be washed, seats should have cover where you put your head. Seats didn't adjust unable to sit up. Coming back from Nyc to ricmond the bus was too cold. I was unable to use wifi and outlet to charge my phone. Got there safely. Grateful for that.
Posted on: 2015-06-18
Depature: New York, NY
Arrival: Lumberton, NC
Name: Kim
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I recommend this bus!
It was a smooth ride to my destination. Although, the other passengers did not respect the rules on the bus. I was smelling cigarettes while the bus was moving. The driver should've pulled over to give them a warning or leave the bus. Therefore I would ride goto bus again.
Posted on: 2015-06-18
Depature: Goldsboro, NC
Arrival: New York, NY
Name: Soisetta Woodard
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I recommend this bus!
Your company is not professional at all. I do not recommend this company to anybody, because your company sucks and is a disgrace to the whole bus system, along with the rest of the scammers.
Posted on: 2015-06-17
Depature: New York, NY
Arrival: Norfolk, VA
Name: Timothy Wright
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I recommend this bus!
Air condition was broken...hot bus ride.
Posted on: 2015-06-16
Depature: Atlanta, GA
Arrival: New York, NY
Name: Berthyves
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I recommend this bus!
They promise plug ins an wifi, but there is none. That is false advertisement.
Posted on: 2015-06-16
Depature: New York, NY
Arrival: Hampton, VA
Name: Albert
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I recommend this bus!
The bus was very hot with no ac and the pplugs didn't work so i ended up with a dead phone. Other wise wasn't bad at all..
Posted on: 2015-06-16
Depature: Hampton, VA
Arrival: New York, NY
Name: Jessica
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I recommend this bus!
Posted on: 2015-06-16
Depature: New York, NY
Arrival: Hampton, VA
Name: Jessica
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I recommend this bus!
Posted on: 2015-06-15
Depature: Charlotte, NC
Arrival: New York, NY
Name: José
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I recommend this bus!
The Service is too bad.They was late in bus stop , to hot in back seat , the bathroom smell bad ,it was a the worset trip in my live
Posted on: 2015-06-15
Depature: New York, NY
Arrival: Atlanta, GA
Name: Jacqueline River
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I recommend this bus!
I was upset do to the fact that the bus felt 50 minutes late and that's had every one on that hot ass bus without the air on and the second problem was only a few outlet work so people can't charge cell phones or other device if you sat in the wrong outlet.
Posted on: 2015-06-15
Depature: New York, NY
Arrival: Charlotte, NC
Name: Keith Knight
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I recommend this bus!
The AC wasn't working during 3/4 of the trip
Posted on: 2015-06-15
Depature: Richmond, VA
Arrival: New York, NY
Name: Mazhar Anik
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I recommend this bus!
Posted on: 2015-06-14
Depature: Atlanta, GA
Arrival: New York, NY
Name: shyanne
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I recommend this bus!
Posted on: 2015-06-13
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Xenia Kelley
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I recommend this bus!
More details needed when making reservations.
Posted on: 2015-06-13
Depature: Atlanta, GA
Arrival: New York, NY
Name: Tammy Lake
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I recommend this bus!
The last two times I've taken this bus they had problems with the air conditioners. You Need to service the buses that's being used.
Posted on: 2015-06-13
Depature: New York, NY
Arrival: Baltimore, MD
Name: Bharat Nain
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I recommend this bus!
For the price, good. However, no AC... super muggy and cramped. Driver didnt speak english so we weren't sure how long the breaks were.
Posted on: 2015-06-13
Depature: New York, NY
Arrival: Hampton, VA
Name: Narcissia
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I recommend this bus!
Posted on: 2015-06-13
Depature: New York, NY
Arrival: Norfolk, VA
Name: Medas Duke
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I recommend this bus!
I would use the go bus again.the experience was a great one
Posted on: 2015-06-13
Depature: Jacksonville, NC
Arrival: New York, NY
Name: Alialis
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I recommend this bus!
Today I received better service than any other time. Keep up the good work on informing people.
Posted on: 2015-06-13
Depature: New York, NY
Arrival: Raleigh, NC
Name: Kalyan Alapati
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I recommend this bus!
Bus started 1 hr late and arrived to raleigh at 3. 15 am which is 2.15 late of the scheduled time. There was no traffic jam. This could have easily avoided. I usually get 10 pm bus and they are good at punctuality.
Posted on: 2015-06-13
Depature: Atlanta, GA
Arrival: New York, NY
Name: Asha Jenkins
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I recommend this bus!
Posted on: 2015-06-13
Depature: Greenville, SC
Arrival: New York, NY
Name: Patricia
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I recommend this bus!
I would recommend due to trips being affordable, staff driving carefully.
although staff did not have control of passengers, I had an experience where two gentlemen got into a verbal fight during my trip from SC to NY. Also WiFi and some outlets were out of order, the bathroom was full of graffiti and dirty to the point where I had to hold it until the next rest stop (this is each 4 hours).
Posted on: 2015-06-12
Depature: New York, NY
Arrival: Norfolk, VA
Name: Jen
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I recommend this bus!
Posted on: 2015-06-12
Depature: Norfolk, VA
Arrival: New York, NY
Name: Mark Mingo
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I recommend this bus!
cleanliness should be alot better beginning with the restroom. for the price, convenience and punctuality it's most definitely worth it. thank you for your services.
Posted on: 2015-06-12
Depature: Charlotte, NC
Arrival: New York, NY
Name: Phalisity
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I recommend this bus!
Posted on: 2015-06-11
Depature: Norfolk, VA
Arrival: New York, NY
Name: I would rather n
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I recommend this bus!
The bus driver drove too fast the entire time you're going to safety is more important then speed
Posted on: 2015-06-11
Depature: Norfolk, VA
Arrival: New York, NY
Name: Douglas Smallwoo
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I recommend this bus!
Posted on: 2015-06-10
Depature: New York, NY
Arrival: Charlotte, NC
Name: Theodore Fink
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I recommend this bus!
Bus NYC-Charlotte left and arrived on time but was FREEZING inside and very noisy. I got little sleep and feared pneumonia. The bus back was cancelled. I was taken to another company 30 minutes dive away and put on an overcorwded bus. The seats and legroom were so small that my whole body hurt especially my knees. It was torture. We had a flat tire and the repair took several hours so we arrived in rush hour traffic about 4 hours LATE making it a 16 hour trip one-way! Also the wifi did not connect to the internet and the electrical sockets did not work. This trip was a nightmare!
Posted on: 2015-06-10
Depature: New York, NY
Arrival: Atlanta, GA
Name: Rashidah Henry
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I recommend this bus!
As I Was Boarding The Bus With My Two Kids The Driver Was Very Rude &'d Told Me To Hurry Up .
Posted on: 2015-06-10
Depature: New York, NY
Arrival: Concord, NC
Name: Yesenia
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I recommend this bus!
I have used these buses several times and unfortunately am very disappointed this is the second time I was not dropped off at the designated locations. Both time I have selected the Concord 1145 Copperfield Blvd, had people waiting to pick me up and been dropped off at two different locations. Riders need to be advised of any changes, that is not right!! The driver refused to drop us off where we were supposed to be.
Posted on: 2015-06-10
Depature: Atlanta, GA
Arrival: New York, NY
Name: keisha
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I recommend this bus!
Posted on: 2015-06-10
Depature: Goldsboro, NC
Arrival: New York, NY
Name: Raynell Jones
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I recommend this bus!
Posted on: 2015-06-09
Depature: New York, NY
Arrival: Atlanta, GA
Name: karla Barnett
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I recommend this bus!
The bathroom was unusable a total mess that would be the only bad part of the trip
Posted on: 2015-06-09
Depature: New York, NY
Arrival: Hampton, VA
Name: Jeraldine
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I recommend this bus!
Posted on: 2015-06-08
Depature: Richmond, VA
Arrival: New York, NY
Name: Kortnee L.
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I recommend this bus!
A bit tight seating wise, but they have outlets. #bonus
Posted on: 2015-06-08
Depature: Hampton, VA
Arrival: New York, NY
Name: Jeraldine
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I recommend this bus!
Posted on: 2015-06-08
Depature: Spartanburg, SC
Arrival: New York, NY
Name: Christle Joyner
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I recommend this bus!
To whom it may concern.....if you are a customer reading this review, call & make sure your actual destination pick-up or drop off is the same on your itinerary...especially with changes!!! If it's the company reading...yes, we're only human & mistakes happen, but not at your customer's expense...no matter how "discounted" the price is!?! Overall I will continue ventures with this company, to all traveling wishing you safe journey!
Posted on: 2015-06-08
Depature: Fredericksburg, VA
Arrival: New York, NY
Name: Teelove
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I recommend this bus!
I use this company all the time. No complaints
Posted on: 2015-06-06
Depature: Atlanta, GA
Arrival: New York, NY
Name: keisa
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I recommend this bus!
The driver was extremely rude. He would not answer simple questions like who to load the bags as it was my first time using this bus service.
Posted on: 2015-06-06
Depature: New York, NY
Arrival: Fredericksburg, VA
Name: courtney walcott
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I recommend this bus!
none
Posted on: 2015-06-05
Depature: New York, NY
Arrival: Greensboro, NC
Name: muhammad farakh
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I recommend this bus!
Everything was great but bus was 4 hours late driver was making to many stops
Posted on: 2015-06-03
Depature: Atlanta, GA
Arrival: New York, NY
Name: Daquan Cutts
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I recommend this bus!
Posted on: 2015-06-01
Depature: New York, NY
Arrival: Norfolk, VA
Name: Charmaine
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I recommend this bus!
Posted on: 2015-06-01
Depature: New York, NY
Arrival: Atlanta, GA
Name: Malik
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I recommend this bus!
Posted on: 2015-06-01
Depature: Atlanta, GA
Arrival: New York, NY
Name: Anthony
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I recommend this bus!
Posted on: 2015-05-31
Depature: New York, NY
Arrival: Charlotte, NC
Name: Boma Hart
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I recommend this bus!
Staff were very respectful
Posted on: 2015-05-31
Depature: Concord, NC
Arrival: New York, NY
Name: Jin Rong Pan
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I recommend this bus!
Posted on: 2015-05-31
Depature: New York, NY
Arrival: Concord, NC
Name: Jin Rong Pan
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I recommend this bus!
Posted on: 2015-05-31
Depature: Goldsboro, NC
Arrival: New York, NY
Name: Danielle Kennedy
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I recommend this bus!
I was very upset that my children and I were separated. Never separate a child from it's mother. I couldn't sleep or get comfortable knowing that my children could be sitting next to someone crazy.
Posted on: 2015-05-30
Depature: New York, NY
Arrival: Atlanta, GA
Name: Mimi
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I recommend this bus!
Posted on: 2015-05-30
Depature: Fredericksburg, VA
Arrival: New York, NY
Name: Sadé Jackson
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I recommend this bus!
Posted on: 2015-05-30
Depature: New York, NY
Arrival: Atlanta, GA
Name: Brian Bernal
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I recommend this bus!
I was sitting at the front but apparently the A/C wasn't working in the back. I take this bus often and it usually takes 16 hours but this time it only took 14 hours! Incredible!
Posted on: 2015-05-29
Depature: Atlanta, GA
Arrival: Baltimore, MD
Name: shanika scales
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I recommend this bus!
Posted on: 2015-05-29
Depature: New York, NY
Arrival: Norfolk, VA
Name: Ashley Wheeler
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I recommend this bus!
it was a good ride down
Posted on: 2015-05-28
Depature: New York, NY
Arrival: Norfolk, VA
Name: Ophera Davis
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I recommend this bus!
My bus was cancelled 1 hour after I bought my ticket. I requested a refund immediately but have received no reply or refund. I will tell everyone this is a scam & I lost my money. Never again.
Posted on: 2015-05-27
Depature: Norfolk, VA
Arrival: New York, NY
Name: Stephanie
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I recommend this bus!
Posted on: 2015-05-26
Depature: Richmond, VA
Arrival: New York, NY
Name: Keron
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I recommend this bus!
Toilet was not maintain .it was very hot in the bus , AC was not on 😡😡😡😡
Posted on: 2015-05-25
Depature: New York, NY
Arrival: Durham, NC
Name: Harish Chopra
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I recommend this bus!
The overall experience was just okay but it would be great if you can have some seat bookings app to book the seats of choice.
Posted on: 2015-05-24
Depature: New York, NY
Arrival: Norfolk, VA
Name: Gwen Perry
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I recommend this bus!
Posted on: 2015-05-23
Depature: Atlanta, GA
Arrival: New York, NY
Name: Quincy Smith
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I recommend this bus!
This bus arrived 2 1/2 hours late. What a shame.
Posted on: 2015-05-22
Depature: New York, NY
Arrival: Charlotte, NC
Name: Paulina
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I recommend this bus!
The bathroom is horrible and smells so bad. The stench is so strong that as I'm writing this review my face is tucked in my jacket to avoid smelling the bathroom because I'm close to it in the bank. This was my first experience on the bus and I'm truly sick to my stomach because it smells bad.
United Bus and Travel INC review summary
Total Number of Reviews534
Overall Raiting3.3
Bus Cleanliness3.3
Punctuality3.5
Bus Service & Staff3.5
Bus Comfort3.0
Recommend Yes58.0%
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534 Reviews
