Sprinter Bus Rating & Reviews

399 Reviews

Find and read all the latest Sprinter Bus reviews from fellow bus travelers. These verified Sprinter Bus reviews have been submitted from real customers who booked their Sprinter Bus tickets on GotoBus.com. The customer reviews evaluate Sprinter Bus service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Julia Umphlet
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I recommend this bus!
The seats were a bit uncomfortable and close. We also had a lady that was very rude on the bus. She kept yelling out if someone sneezed or coughed. I know we don't like that when in an enclosed space but it will happen and if you don't want to be around it, she should have stayed home. Also, when we started unloading she start yelling at a lady in the row ahead of hers but on the other side from her seat because the women got up to go out with her friends that were sitting in front of her. The lady told here people get out by rows and she started yelling that the she didn't let her daughter out because they were black and the lady was white. Felt sorry for her daughter who was very embrassed by her mother. This had been a great week-end and it was ashamed that people like this can put a damper to a great week-end. Know you had no control over this rude lady but just had to let you know. Thanks
  • Posted on: 2016-12-03
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Tyrell Smith
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I recommend this bus!
  • Posted on: 2016-12-02
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Mario
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Twyla Burton
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I recommend this bus!
The bus ride was fine however the bus driver was rude and disrespectful to parent . However the sprinter office did help me with my situation. The ride back to VA was much better, and the driver was very respectable.
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Tajah
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Shelly curtis
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I recommend this bus!
Great fast and convirnient service
  • Posted on: 2016-11-23
  • Depature: Dover, DE
  • Arrival: New York, NY
  • Name: Tajah
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I recommend this bus!
  • Posted on: 2016-11-22
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Michael Washingt
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I recommend this bus!
  • Posted on: 2016-11-22
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Eric
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I recommend this bus!
The bathroom was out of order! That is a serious problem on a long bus ride!
  • Posted on: 2016-11-21
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Pamela DeLeon
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I recommend this bus!
Big thanks to the driver for a smooth and safe ride
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Joshua Howard
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I recommend this bus!
  • Posted on: 2016-11-20
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: rhorne2966
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I recommend this bus!
  • Posted on: 2016-11-16
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Angel Torres
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I recommend this bus!
  • Posted on: 2016-11-16
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Estella Torres
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I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Suneki
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I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Dionne
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I recommend this bus!
This is the 2nd time I've traveled and there is always a lot of confusion about whether to stay on the bus or not to get to the appropriate location. It needs to be stated much more clearly that people going to lynnhaven stop are getting off the bus and transferring to a van. Also the bus staff need to be more informed as they have not had complete information about the transfer details. This makes for a very confusing experience and someone on this trip got off the bus when they should have stayed on. My first experience, the transfer can never came.
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Solanyi
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I recommend this bus!
I bough 2 tickets from Dover DE to NYC (Round Trip) the bus supossed to pick me up at 8:20 at Dover Downs Casino it was like 30 or 35 min.late I was waiting for it 20 min. and then when I have to come back from NYC to Dover DE, I was like 7 min. late and the bus was gone:/ Just 7 min. compare to 30 or 35 min. that I had to wait...
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Morgan
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Danielle
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Brianna Walker
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I recommend this bus!
The best bus I've been on!
  • Posted on: 2016-10-31
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: S.P
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I recommend this bus!
Best trip ever! Comfy,clean, well organized and reliable with great attitudes.
  • Posted on: 2016-10-30
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Ted Chao
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I recommend this bus!
comfortable bus, competent driver & staff, arrived ahead of schedule :)
  • Posted on: 2016-10-28
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Freida LaGrone
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I recommend this bus!
  • Posted on: 2016-10-28
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Shakia Parker
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I recommend this bus!
Great experience:)
  • Posted on: 2016-10-27
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Estella torres
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I recommend this bus!
  • Posted on: 2016-10-25
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Victor s. White
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Symone
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Symone
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Symone
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Tiara
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I recommend this bus!
Bad Smell
  • Posted on: 2016-10-21
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Carolyn Edmontso
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I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Natasha
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I recommend this bus!
Bus was almost an hour late and no announcement was made :(
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Rebecca Corbett
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I recommend this bus!
  • Posted on: 2016-10-15
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Nikheta
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I recommend this bus!
I really enjoyed my trip experience and i would consider riding this bus again
  • Posted on: 2016-10-13
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Francisco Restre
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I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Freida LaGrone
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I recommend this bus!
The bus was very clean, all was nice and comfy. The only problem I had was, the bus driver told everyone to be back on the bus at the rest stop by 6:45 pm. There was one couple that held everyone up and we didn't leave until after 7:10 pm. That pushed us back to arrive in VA Beach an hour late which was inconvenient. Also, the bus was ice cold. But I will travel with Sprinter again. I'll just be prepared for the cold or hot as well as be prepared to arrive later than posted.
  • Posted on: 2016-10-07
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Marc
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I recommend this bus!
First time riding sprinterbus and overall a good experience. Pickup was intended to be at lynnhaven but they called 1hr prior to let me know I can meet at the Weslyen sprinter bus storefront so that was nice. left a couple minutes after projected time of departure but still made very good time getting to destination. I liked how the stops at dover downs and the 1 rest area were very brief to get back on the road.
  • Posted on: 2016-10-06
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Sandra McLeod
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I recommend this bus!
There was no toilet tissue and hand sanitizer on the bus. This particular driver is courteous, neat and clean.
  • Posted on: 2016-10-04
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Solimar Montalvo
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I recommend this bus!
The staff was super friendly and nice! Very organized and professional. The bus and bathroom were very clean. It was a great trip! Would do it again.
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Nasrin Falsafi
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I recommend this bus!
The bus reached Virginia Beach with one hour delay comparing to what was mentioned on the site when I purchased the ticket. My family were waiting there for me for 1 hour. I am not happy
  • Posted on: 2016-10-03
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: MICHAEL Richards
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I recommend this bus!
Best experience I have had yet.
  • Posted on: 2016-10-01
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Dolores miles
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I recommend this bus!
smooth ride clean bus no drama
  • Posted on: 2016-10-01
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Diana Houle
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I recommend this bus!
  • Posted on: 2016-10-01
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Vance Valentine
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I recommend this bus!
  • Posted on: 2016-09-22
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Raegan
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I recommend this bus!
  • Posted on: 2016-09-18
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Sheena Geran
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I recommend this bus!
It was a good and safe ride
  • Posted on: 2016-09-12
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Roger C Stewart
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Kaliyah robinson
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I recommend this bus!
  • Posted on: 2016-09-04
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Barry
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I recommend this bus!
No outlets to charge cell phones and devices. WiFi did not work. The bus took I-95 and passed the Newport News, Hampton, and Norfolk stops and stopped in Virginia Beach so that a van could take back to the stops that the bus passed. That was stupid. I will.never take this bus again. I'll stick to the Chinese bus!
  • Posted on: 2016-08-30
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Cynthia Howard
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I recommend this bus!
  • Posted on: 2016-08-30
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Cynthia Howard
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I recommend this bus!
The 1st bus driver Lee was Great the 2nd driver was as well forgot his name but they excellent.
  • Posted on: 2016-08-30
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: baran hill
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I recommend this bus!
good experience didn't have place to charge devices however
  • Posted on: 2016-08-22
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: TULLINE
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I recommend this bus!
An extremely pleasant trip.will defiantly recommend!! It scary sooo timely as I am always late. I know better now :o)
  • Posted on: 2016-08-20
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: margie
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I recommend this bus!
  • Posted on: 2016-08-15
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Phyllis Pankey
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I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Linda Pinckney
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I recommend this bus!
The bus was clean, comfortable and upgraded. The bus drivers were courteous. I would recommend it highly. Excellent price.
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Deirdre Fuqua
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I recommend this bus!
Thank you for making my trips on Sprinter Bus, convenient, hassle free & Cost effective. There is no Better way to travel for me as oppose to driving. I save on gas and tolls which can be very expensive!
  • Posted on: 2016-08-10
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Deirdre Fuqua
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I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Phyllis. Ppankey
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Susan DelaCuadra
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I recommend this bus!
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Rae
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I recommend this bus!
I was very impressed with the overall experience and I normally don't use buses as a mode of transportation. The only issue would be the driver on the first leg of the trip was doing some tailgating and made quick stops because of this. The driver on the second leg of the trip was an excellent driver that appeared to have years of experience. I would use this company again.
  • Posted on: 2016-08-07
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Angela K Abney
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I recommend this bus!
This was my first time using this company. They were very courteous. I was unaware that there was a shuttle service from Hampton to Virginia Beach, but there was someone available to inform me of where and what I was looking to go. There were 2 rest stops during the trip and we still got into New York on schedule. A++ service!
  • Posted on: 2016-08-05
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Jairo Madrid
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I recommend this bus!
The wifi conection only worked for 1 hour, then it damaged
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Casanova
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I recommend this bus!
You ought to say to the customers that they have to change of bus at Virginia Beach!!! The last one was very bad and the driver drove too fast, with HIS bad music!!
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Danielle
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Genise Guerrero
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I recommend this bus!
i enjoyed my ride with Sprinter Bus, the bus driver was friendly and kept us well informed. i will definitely recommend them to family and friends, and I will use them again myself.
  • Posted on: 2016-08-01
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Cristina
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I recommend this bus!
no outlets or chargers available in the bus
  • Posted on: 2016-08-01
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Dorren
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I recommend this bus!
Bus was late for pick. Location was not a safe pick up area p/lot was dark. That should no longer be a pick up due to safety.
  • Posted on: 2016-07-31
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Neez D.
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I recommend this bus!
This bus was the most comfortable one yet.
  • Posted on: 2016-07-31
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: George ferrer
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I recommend this bus!
I boarded the bus at 430, in Norfolk . We proceeded to the next stop in Virginia beach ( didn't know there were additional stops, not advertised) and sat at that stop until 6:05 waiting to leave the area . Made additional stops in Dover , again u advertised . Arrived in Ny at 12:45 an hour AFTER advertised time . DO NOT USE SPRINTER BUS!
  • Posted on: 2016-07-31
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Angela
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I recommend this bus!
My trip going and coming back was great, however the schedule times for departure were wrong I was an hour late going to my stop and coming back home. Not very good for business trips and meeting deadlines.
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Tiffany Chang
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I recommend this bus!
This was a nice clean bus, the only thing I wish it had was an office to really locate the bus stop. But overall it was good and the people was nice to change my ticket time to the next bus because I missed the original bus I was suppose to be on.
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Jasmine
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I recommend this bus!
Perfect ride!! And fast too, will only take Sprinter bus for now on!
  • Posted on: 2016-07-27
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Esther Minton
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: April Smack
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I recommend this bus!
Nice and clean but was disappointed becayse there were no outlets to charge your phone. Can't have a long distance ride without Being able to charge your phone.
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: james
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Brielle Wilson
  • Star ratings:
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I recommend this bus!
My departure bus arrived a hour later at my destination than the time that was scheduled. My return bus air conditioner broke down, and it was 99 degrees outside. The Bus driver probably wouldn't have attempted to get a new bus if there wasn't a child on the bus that couldn't breathe and it took about a hour and a half for them to send us a new bus. There was also no outlets. Never again!
  • Posted on: 2016-07-23
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Daphna Segall
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-21
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Mercedes Camaraz
  • Star ratings:
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I recommend this bus!
No comunication with the customers, I do get the confirmation email for yesterday 9am the bus never come, I call customer service and reacheded for 4pm but I loss my day with out concerned this is unacceptable never again with this ...
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: malen
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I recommend this bus!
the bus going to NYC realy smells bad. It seems that the restroom has not been cleaned up. But the one from NY is awesome.
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Regina Burrell
  • Star ratings:
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I recommend this bus!
The bus service is great and reasonable price my bus driver Mr. Lee Smith is a true asset to your company very professional in all ways, but our didn't have the USB plug to keep our phones charged this was very disappointing. Otherwise a great way to travel.
  • Posted on: 2016-07-18
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Casey Straughn
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Dover, DE
  • Arrival: Virginia Beach, VA
  • Name: Melissa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Karen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: james
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-15
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Esther Minton
  • Star ratings:
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I recommend this bus!
Great bus company
  • Posted on: 2016-07-14
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Agus Machmud
  • Star ratings:
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I recommend this bus!
Great service. Highly recomended.
  • Posted on: 2016-07-14
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Danielle Woodley
  • Star ratings:
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I recommend this bus!
I love taking sprinter Everything is perfect (only thing I would say is we were behind schedule tonight but it's okay)
  • Posted on: 2016-07-05
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Lourdes
  • Star ratings:
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I recommend this bus!
I didn't like the fact that seats were not assigned. I feel I should've been told this when I registered and girl at the front desk wasn't very informative.😞
  • Posted on: 2016-07-05
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Eun
  • Star ratings:
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I recommend this bus!
I am always impressed by the quality of taking Sprinter buses. Cleaner, quieter, better organized, and a head above the rest (I'm looking at you, Chinatown buses).
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Reginald Ford
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Melanie lopez
  • Star ratings:
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I recommend this bus!
Was suppose to arrive at NYC at 245 didn't get there till 245. The bus broke down in the middle of Chesapeake bridge it was horrible and very upsetting.
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Gladyscarrera
  • Star ratings:
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I recommend this bus!
Bad services I need someone to call me 914 310 5082 I am in wirginia beach in I dont no how to get back to new york
  • Posted on: 2016-06-30
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Tanya
  • Star ratings:
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I recommend this bus!
I'm tall and the seats had enough space for my legs. I love that they call you to confirm you trip with you as well as the free water they provider.
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Mark W. Mitchell
  • Star ratings:
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I recommend this bus!
Great Trip! Thanks! : )
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: deborah harrison
  • Star ratings:
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I recommend this bus!
It was the best ride ever and very clean
  • Posted on: 2016-06-28
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Diana Cartagena-
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-28
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Nicole Warrior
  • Star ratings:
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I recommend this bus!
You guys are the best
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: doris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Dwayne
  • Star ratings:
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I recommend this bus!
I would definitely tell my family and friends to ride the bus
  • Posted on: 2016-06-27
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Stefanie Cuadra
  • Star ratings:
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I recommend this bus!
It would be nice to have the correct address of where the bus picks you up rather than the address for the shuttle. Asides from that, the ride was quick and the bus was very clean.
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Nicole warrior
  • Star ratings:
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I recommend this bus!
Enjoyed my trip
  • Posted on: 2016-06-23
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Dayla
  • Star ratings:
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I recommend this bus!
So this bus looked way nicer than the previous sprinter bus I took less than a week ago. It just looked newer, cleaner, and more inviting. However, the seats were smaller and despite how comfortable they looked, it was extremely uncomfortable to sleep on. I thought it was just me but I looked around and saw many others uncomfortable as well. The bathroom was very clean though.
  • Posted on: 2016-06-22
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Carol
  • Star ratings:
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I recommend this bus!
Clean, reliable, professional staff. Be on time at the pick up area in Mercury Blvd. if you are in Hampton, VA..the pick up-shuttle transportation (a contractor) will leave you if you are 5-10minutes late. The shuttle dropped us at the Sprinter bus terminal in Norfolk 30 minutes earlier. They handle the luggages from the pick up to the drop off that was in NYC.
  • Posted on: 2016-06-22
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: James Hughes
  • Star ratings:
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I recommend this bus!
I enjoyed my ride even though the bus was packed.
  • Posted on: 2016-06-22
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Tisha
  • Star ratings:
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I recommend this bus!
Hour late. Please have driver announce approximate arrival time in advance so passengers may inform the people picking them up. Otherwise great service. Thanks.
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Day
  • Star ratings:
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I recommend this bus!
Cons: • no outlet • bathroom was a little scary • bus came a little late so we arrived about 45 minutes late Other than that it was decent. I was able to sleep through most of it so it wasn't that bad. The people were chill and the dispatcher gave everyone a very warm welcome. I would still recommend it and do it again.
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Amarlia
  • Star ratings:
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I recommend this bus!
The bus was clean, the driver and staff were super nice, enjoyed the courtesy stop, and the bus was in tiptop shape.
  • Posted on: 2016-06-16
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Maya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Frankie Nicholso
  • Star ratings:
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I recommend this bus!
Sprinter was very clean and professional. The staff is excellent. I really enjoyed sprinter.
  • Posted on: 2016-06-13
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: June Cumberbatch
  • Star ratings:
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I recommend this bus!
Very Good experience.
  • Posted on: 2016-06-10
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Jonathan
  • Star ratings:
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I recommend this bus!
Driver was to talkative.
  • Posted on: 2016-06-07
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Susan DelaCuadra
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-07
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Susan DelaCuadra
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Nikita Huryn
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-01
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Yanitza Ortiz
  • Star ratings:
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I recommend this bus!
Something was wrong with the ac on the bus and we had to stop every so often because the window shield would fog up. We arrived at our destination almost an hour later than we were supposed. It was very inconvenient and the driver didn't even try to tell us what was going on neither did anyone apologize to us.
  • Posted on: 2016-05-30
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Lanny Stockdale
  • Star ratings:
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I recommend this bus!
Great Experience
  • Posted on: 2016-05-30
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Lanny Stockdale
  • Star ratings:
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I recommend this bus!
The best buses I've dealt with!
  • Posted on: 2016-05-30
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Alfred
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Allan Post
  • Star ratings:
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I recommend this bus!
Only thing about the trip I didn't like was no one asked to see my ticket.
  • Posted on: 2016-05-24
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Nu Ly
  • Star ratings:
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I recommend this bus!
Everything is great.
  • Posted on: 2016-05-24
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Marika
  • Star ratings:
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I recommend this bus!
I wouldn't recommend Sprinterbus. I bought a ticket from NYC to Newport News and learned only in the bus that i'd have to go to VA beach and from there take a shuttle van to NN, which was rather uncomfortable and brought on lots of confusion on the ride. Also the driver wasn't staff of Sprinterbus so that during the ride there wasn't any responsible or anyone being able to give exact information.
  • Posted on: 2016-05-23
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Karen stephenson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Ari Rubinstein
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: Dover, DE
  • Arrival: New York, NY
  • Name: Allan Post
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-22
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Natasha Davis
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-21
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Ashley
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-05-19
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Cody
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-19
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Cody
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-18
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Morgen
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Imani Barnard
  • Star ratings:
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I recommend this bus!
Bus was an hour late
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: White
  • Star ratings:
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I recommend this bus!
The driver complained too much and talked about things with the job that should not have been talked about to passengers. Very unprofessional.
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Robin
  • Star ratings:
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I recommend this bus!
No Wi-fi
  • Posted on: 2016-05-13
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Naaman
  • Star ratings:
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I recommend this bus!
My van pick up was 15 minutes late, the wifi did not work on the bus. The driver was professional and excellent. I travel long distance via bus lines more then 3-4 times a month and he was one of the best! My trip was on 05/12/15 at 4:30 to NYC
  • Posted on: 2016-05-11
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Robert Collins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-10
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Calvin cooper
  • Star ratings:
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I recommend this bus!
The only thing that would've been nice was if I was notified that the bus was going to be late. So as a company just work on notification to passengers because when people are trying to get home and were standing outside waiting for the bus to show up and especially if the weather is not warm and sunny it would be great to get a notification saying that the bus will be an hour and a half late
  • Posted on: 2016-05-09
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Simone C Ryan
  • Star ratings:
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I recommend this bus!
Although the bus arrived at 10:30 AM instead of 9:00 AM which was not pleasant to wait outside in the rain/cold. The driver was excellent and tried to do its best to take us back to Va Beach safe and within a good time.
  • Posted on: 2016-05-09
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: DANIEL
  • Star ratings:
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I recommend this bus!
The bus was extremely late. I called several times, and was told each time that the bus would be arriving within ten to fifteen minutes. Several passengers on line also called, and was repeatedly told the same thing. The bus arrived almost 2 hours late. There were no emails or texts sent to me or any of the passengers, updating us of the status. The driver was courteous. However, the operators on the phone were not courteous. The hung up on several passengers, including myself.
  • Posted on: 2016-05-08
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Steven Waters
  • Star ratings:
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I recommend this bus!
While the ride to and from Hampton,Va.was comfortable and the Drivers Courteous and informative my only Complaint was the Lack of outlets to charge my cell phone which was losing power.
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Keann Reece
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Edward Clarke Jr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-05
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: lori
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-02
  • Depature: Virginia Beach, VA
  • Arrival: Dover, DE
  • Name: Karrine Johnson
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The driver was texting while driving and some passangers were not pleased with him. Also he kept the air on and it was to cold on the bus.
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Shakira Williams
  • Star ratings:
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I recommend this bus!
Clean bus
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Reginald jenkins
  • Star ratings:
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I recommend this bus!
Trip was was safe and timely and very clean , my cup holder was broken however I made other arrangements.
  • Posted on: 2016-04-29
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Rabia Warraich
  • Star ratings:
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I recommend this bus!
Great prices and comfort.
  • Posted on: 2016-04-27
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Jami
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was incredibly clean upon boarding and each seat had a plastic bag hooked onto the handles for any trash during the trip. The bus was there about 15 minutes before departure time and everybody was boarded in an efficient manner and in the order in which people arrived. The driver and staff were very friendly and explained what to expect before leaving. We made one stop along the way for about 15 minutes for people to grab food/bathroom and then we were back on the road. The only thing that could have made the trip better would be if the overhead lights were working. I ended up having to use the flashlight on my phone to read my kindle but it wasn't the worst thing in the world since every seat had its own outlet so I could keep my phone plugged in. We were about half an hour late in arriving, however that was completely out of the control of the driver or company. We maintained a steady pace for the entire trip and hit minimal traffic. I will absolutely be using this company for my return trip.
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Hermia Jean-Loui
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I recommend this bus!
Outlets didn't work
  • Posted on: 2016-04-25
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Virginia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-24
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Tommianna Readin
  • Star ratings:
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I recommend this bus!
This will be my #1 choice from now on. Great experience!
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Jaylyn Vazquez
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I recommend this bus!
The bus was nearly 30 mins late upon arrival, and we arrived at our destination 2 hours later than the time indicated on the itinerary.
  • Posted on: 2016-04-20
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Denise Spencer
  • Star ratings:
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I recommend this bus!
Wonderful service!!
  • Posted on: 2016-04-19
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Rebecca Maxey
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I recommend this bus!
Price was right but the driver could have been more professional.
  • Posted on: 2016-04-19
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Chantell James
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I recommend this bus!
I love this company
  • Posted on: 2016-04-18
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Wilfred Acosta
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I recommend this bus!
Driver showed up 25 mins. late and was dosing off which made the 6.5 hour ride seem longer.
  • Posted on: 2016-04-16
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Sami
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I recommend this bus!
Best ride to ny from norfolk..
  • Posted on: 2016-04-15
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Linny Jividen
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I recommend this bus!
Very enjoyable trip.
  • Posted on: 2016-04-15
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: jason
  • Star ratings:
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I recommend this bus!
Best bus to travel on from Virginia to New York, cleanest by far bus is always on time and always arrives early and the key point is that it never breaks down.
  • Posted on: 2016-04-11
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Susan Delacuadra
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I recommend this bus!
  • Posted on: 2016-04-11
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Susan DelaCuadra
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I recommend this bus!
there was no wifi? overall a much better experience than other buses.
  • Posted on: 2016-04-08
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: sttephaine taylo
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I recommend this bus!
wonderful experience
  • Posted on: 2016-04-05
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Linda Gray
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I recommend this bus!
  • Posted on: 2016-04-05
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Linda Gray
  • Star ratings:
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I recommend this bus!
Sprinter Hugo dispatch ST5072 5702 SprinterBus.net I arrived 40 minutes before the bus arrived and took my place on line. The woman in front of me was smoking so I stepped away from the line but not too far so I could monitor my bag. Hugo, dispatcher arrived and started to take luggage to the curb for boarding. When I overheard someone behind me ask if numbers were distributed I went and asked Hugo for a number but was told by Hugo that it was unnecessary since we would be boarding soon, so I took my place in line. When Hugo started to board the bus he called numbers. When I got to the front Hugo told me I would have to go to the back of the line since I did not have a number. He refused to let me on the bus until the people behind me told him I was standing in line before them. It would be nice if you informed everyone of to obtain a number and not assume everyone knows. Though the bus was clean the space was incredibly small and the wifi was spotty. Hugo was not very understanding nor did he want to listen until others spoke up.
  • Posted on: 2016-03-29
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Julie
  • Star ratings:
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I recommend this bus!
The sprinter bus service was a better experience than the China bus after taking the sprinter service I will never use the gotobus services ever again , my ride was like night and day compared to my trip to New York.My return trip from New York on the sprinter bus line was very clean,comfortable and relaxing. they driver was polite and very courteous and on time.
  • Posted on: 2016-03-29
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Alexa Carucci
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I recommend this bus!
The driver didn't tell us how much longer till we reach our destination and I would have liked to be informed other than that it was great
  • Posted on: 2016-03-28
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
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I recommend this bus!
Seating was crowded but arrived safe and on time.
  • Posted on: 2016-03-23
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Muhammed Manjang
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I recommend this bus!
This my first time travelling with sprinter bus.
  • Posted on: 2016-03-19
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: G Delaney
  • Star ratings:
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I recommend this bus!
Our driver was a very cautious driver and the temp was perfect on the bus.
  • Posted on: 2016-02-21
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: linda taylor
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I recommend this bus!
Very clean bus and helpful professional staff
  • Posted on: 2016-02-20
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Linda Meacham
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I recommend this bus!
The driver,staff, the bus ride and the hospitality were great. I love the route we took Route 13 (which I will be taking the next time I drive south) thanks for showing me the way that didn't have a lot of traffic and scenic route it was a very comfortable ride I will definitely ride the Sprinter Bus again and I have already recommended it to my family and friends. Sprinter Bus is the way to go.
  • Posted on: 2016-02-16
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Leslie Mason
  • Star ratings:
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I recommend this bus!
Yesterday, we had a professional driver who respectfully and safely got us from va to NYC. He took his time and put safety first.
  • Posted on: 2016-02-15
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Jackie E. Perkin
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I recommend this bus!
The Sprinter kinda stops in a weird place leaving Hampton,Va. If I didn't see the van last minute it might've left me. I wasn't totally aware that it would be a smaller van ride to Norfork,Va,then a larger bus from there to NYC. After all of the that the ride was fine and on time.
  • Posted on: 2016-02-14
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Denise Spencer
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-14
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Navine Fortune
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I recommend this bus!
Maybe the bus but definitely not the gotobus.com website. Drop off locations are not correct.
  • Posted on: 2016-02-09
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: jeffrey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-05
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Charlene Warner
  • Star ratings:
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I recommend this bus!
I usually recommend Sprinter to everyone I know who travels back and forth between NY and Va, however, this trip was terrible. The bus had NO HEAT in the dead of winter. I couldn't sleep and my 2 daughters were also very uncomfortable.
  • Posted on: 2016-02-01
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Helen
  • Star ratings:
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I recommend this bus!
Wifi did not work for me. It required additional sign in, even after I put in the password. The bus I rode on was also a newer bus with hardwood paneling for flooring. The bus made one stop at Dover Downs to pick up two passengers, and then made a dinner/restroom stop at the first rest stop on the NJ Turnpike
  • Posted on: 2016-02-01
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: a zalensky
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-02-01
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: a zalensky
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-31
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Desmond edmond
  • Star ratings:
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I recommend this bus!
The Bus was two hours late.....We was schedule to leave for 9am, but got a text that stated the bus will arrive at 9:30. Bus didn't show up till 10:50. This was my fist time riding. Not pleased at all
  • Posted on: 2016-01-18
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Hope Wright
  • Star ratings:
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I recommend this bus!
Terrible! We broke down. FULL BUS. Limped 1 1/2 miles to gas station, waited for mechanic from Salisbury THEN had to change buses in Delaware. We needed COMMUNICATION RIGHT AWAY to know what was wrong!! People were scared. Got into NYC about 2 1/2 late (2:30 a.m.) Should give us some money back! Kids and old folks inconvenienced. Had to cancel car service pick up on a COLD and WINDY Sunday night with MLK Holiday Monday!!! (Normally bus is OK but they needed to reassure us!!!)
  • Posted on: 2016-01-12
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: MICHELLE MORRIS
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I recommend this bus!
I took the sprinter bus from NYC to Hampton, VA and none of the amenities were available. The bathroom door was broken, Wi-Fi not available on board the bus and we were unable to charge our phones. I was disappointed the entire ride.
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Eun
  • Star ratings:
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I recommend this bus!
AMAZING service! Thank you for the superior level of quality you provide. It's the little details that set yall apart from your competitors. Keep up the good work!
  • Posted on: 2016-01-11
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Eun
  • Star ratings:
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I recommend this bus!
amazing service. It's the little details that make SprinterBus superior to other competitors out there. Thank you for all that you do.
  • Posted on: 2016-01-09
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Eden Guill
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-01-06
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Ashlie Jackson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-20
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Susan DelaCuadra
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-20
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Susan DelaCuadra
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Dakaris Joyner
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-12
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Jacqueline Brail
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-09
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Victoria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-08
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Grace wiredu
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I recommend this bus!
I miss my bus and they didn't do anything to help me out.
  • Posted on: 2015-12-07
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Pat Savarese
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Tracey
  • Star ratings:
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I recommend this bus!
Mr Antonio was a perfect host & Bus advocate. Only complaint is we traveled to the end of the route.(LynnHaven)shuttle bus never on time which added an extra 40mins to our trip going and coming.
  • Posted on: 2015-12-03
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Richard Armah
  • Star ratings:
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I recommend this bus!
Awesome and professional service from Frank, the driver. I will take Sprinter bus any day, anytime.Great service, simply the best.
  • Posted on: 2015-12-02
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Ofelia Canimo
  • Star ratings:
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I recommend this bus!
Okay
  • Posted on: 2015-12-02
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: JesCe Taylor
  • Star ratings:
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I recommend this bus!
I was charged twice for my ride on 11-29-15. And I have yet to get a response from you all. My 11pm bus was an hour late which made me late for work arriving in Virginia at 7am instead of 6
  • Posted on: 2015-11-30
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: RUTH BRASWELL
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: pedro marquez
  • Star ratings:
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I recommend this bus!
I am first time user of the bus service but this was the best experience ever. The bus was on time and clean. I have been recommending this service to friends already.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Danielle
  • Star ratings:
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I recommend this bus!
I love sprinter however the bus arrived way too late instead of 11pm at 1130 but the driver was nice
  • Posted on: 2015-11-30
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Justin
  • Star ratings:
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I recommend this bus!
Bus was very late, over an hour and half late. Staff was not informative about the delay in the bus as well as no information about the arrival of the bus. I will no longer be using Sprinter for my trips.
  • Posted on: 2015-11-29
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Carly
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Carly
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Wendy
  • Star ratings:
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I recommend this bus!
Wifi did not work too well but overall a good experience.
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Maxine James
  • Star ratings:
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I recommend this bus!
Thank you for the safe bus ride
  • Posted on: 2015-11-25
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Morris Azar
  • Star ratings:
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I recommend this bus!
did not understand that we would be picked up by Van, not bad but surprising
  • Posted on: 2015-11-24
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Donna Rogers
  • Star ratings:
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I recommend this bus!
Excellent service & value
  • Posted on: 2015-11-24
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Danielle Woodley
  • Star ratings:
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I recommend this bus!
Muchhhhhh much better than the Chinese buses THE DRIVERS WERE SUPER FRIENDLY AS WELL!!
  • Posted on: 2015-11-23
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
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I recommend this bus!
Arrived to my destination on time and safe.
  • Posted on: 2015-11-19
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: janice
  • Star ratings:
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I recommend this bus!
Enjoyable ride first bus i wad on thay had seat belts.
  • Posted on: 2015-11-18
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Thomas DeMayo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-17
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Aichia Stanislau
  • Star ratings:
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I recommend this bus!
This bus was very comfortable,it was altogether a lovely ride with wifi!
  • Posted on: 2015-11-17
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Lisabel Guillen
  • Star ratings:
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I recommend this bus!
The cleanliness and service at sprinter beats the China buses!
  • Posted on: 2015-11-16
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Helen
  • Star ratings:
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I recommend this bus!
The staff at the stop did not use the numbered boarding passes which caused confusion.
  • Posted on: 2015-11-16
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Helen
  • Star ratings:
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I recommend this bus!
The bus arrived at the stop late, but appreciated that the staff took the time to clean up and remove the trash. The last time I took the bus, the numbered boarding passes were not used, but this time, the staff did call boarding by number, which I appreciated. Bus left half to an hour late, but managed to arrive in NYC relatively on time. The bus driver (Mr Antonio) wanted to make sure that everyone had a comfortable ride and instated a quiet period for the last leg of the drive in New Jersey, which I appreciated.
  • Posted on: 2015-11-16
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: brittany
  • Star ratings:
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I recommend this bus!
Extremely clean bus and the driver was amazing. I appreciate that your driver cared for our safety compared to speed. Sprinter will be the only way I travel to NYC if taking the bus. Keep up the good work.
  • Posted on: 2015-11-16
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
  • Star ratings:
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  • Comfort:
I recommend this bus!
Arrived to my destination on time and safe.
  • Posted on: 2015-11-16
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Genee D
  • Star ratings:
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I recommend this bus!
I enjoyed this leg of my trip the best. This bus had the most leg room and vehicle itself was quite.
  • Posted on: 2015-11-16
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Sandra
  • Star ratings:
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I recommend this bus!
THE RIDE SAW FINE EXCEPT FOR THE SLEEPING PASSENGER THAT WAS SLEEPING VERY VERY LOUDLY
  • Posted on: 2015-11-14
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Sharon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-11-14
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Dehondra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-11
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Helen Wyatt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-10
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Tiwanna Vaughn
  • Star ratings:
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I recommend this bus!
This trip wasn't the best I've experienced with sprinter. The driver was late arriving to Va.beach, the shuttle driver is not polite at all. I will continue to use sprinter bus because it's clean and safe.
  • Posted on: 2015-11-09
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Iris Ortiz
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus was 1/2 late arriving for departure in Norfolk, VA, was supposed to arrive at NYC at 11:45 pm. Didn't arrive until almost 1 am.
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Yanitza ortiz
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
  • Star ratings:
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I recommend this bus!
Arrived to my destination safe.
  • Posted on: 2015-11-06
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Yanitza ortiz
  • Star ratings:
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I recommend this bus!
WiFi didn't work
  • Posted on: 2015-11-05
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: anandi patel
  • Star ratings:
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I recommend this bus!
I am very happy with your staff, but I forgot my white handy bag under my sit 9 or back please ch & call me on973-896-8271 , we will pick up from NY office because we leave next street. Anandi patel
  • Posted on: 2015-11-05
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Michaella
  • Star ratings:
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I recommend this bus!
This was a much better way to get from NYC to Virginia than driving and the price was great!
  • Posted on: 2015-11-04
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Esther Minton
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-11-02
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
  • Star ratings:
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I recommend this bus!
Arrived to my destination on time and safe.
  • Posted on: 2015-10-31
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: susan delacuadra
  • Star ratings:
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I recommend this bus!
the bus broke down! No water was offered when it was supposed to.. was late at my destination. very inconvenient. I want a refund
  • Posted on: 2015-10-31
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Susan DelaCuadra
  • Star ratings:
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I recommend this bus!
didn't feel safe on this bus. This was my first time using this bus service== Sprinterbus. I want a refund. thank you
  • Posted on: 2015-10-31
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Kim Tookes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-28
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Peter Dahdah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-28
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Esther Minton
  • Star ratings:
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I recommend this bus!
Since I've been using GoToBus to book my bus tickets I have chosen and taken a number of different bus companies. Sprinter Bus company has provided me with the best of the four areas I rated above. I will always choose them first and will recommend them as a first option from now on.
  • Posted on: 2015-10-27
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Altagracia Herna
  • Star ratings:
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I recommend this bus!
I had a very good experience than my previous ones with other bus companies. The staff was friendly and courteous. Even the passenger were friendly.
  • Posted on: 2015-10-26
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
  • Star ratings:
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I recommend this bus!
Arrived to my destination on time and safe.
  • Posted on: 2015-10-24
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: John
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-23
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: bernal samper
  • Star ratings:
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I recommend this bus!
The best ,5 🌞💥💥💥💥=plus
  • Posted on: 2015-10-23
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: TeleeFrazier
  • Star ratings:
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I recommend this bus!
The driver was very courtesy along with the dispatcher
  • Posted on: 2015-10-22
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: bernal samper
  • Star ratings:
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I recommend this bus!
The best😎😎😎
  • Posted on: 2015-10-22
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Makeda Hurst
  • Star ratings:
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I recommend this bus!
Well... I missed the bus because of traffic and was given a hard time in rescheduling after having to be angry and on the phone for almost an hour with 3 different people, it was finally done for the next day. The day of the trip bus was on time and left on time too... Bus broke down in Maryland and the bus driver had us sitting there for half hour before alerting us as to the fact that a belt broke. Passengers tried assisting and then he managed to be able to leave and go to a mechanic shop The bus was fixed at the 2nd place we went to but this had delayed the trip over an hour. Got to Virginia beach and was told that the bus wasn't going any further because he was late in going back to New York. Therefore we had to wait there and a bus would come to take us to Norfolk. Shuttle guy was friendly and wasn't even the one that was supposed to be taking us but he was concerned about us just standing there waiting. In general the bus driver was great in getting us to va beach because I know that it's not his fault that the bus broke down but I felt like it could've been handled differently. And our family waiting on us in Norfolk was just as frustrated as the people that were waiting to go to New York. So that too should've been considered. So I was an extremely frustrated customer!!
  • Posted on: 2015-10-21
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Hope
  • Star ratings:
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I recommend this bus!
GREAT! But driver forgot the movie...my only complaint! Will definitely take your bus again! Very courteous staff, right on time.
  • Posted on: 2015-10-20
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Adelaida Thompso
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-10-20
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: bernal samper
  • Star ratings:
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I recommend this bus!
The best!!😊
  • Posted on: 2015-10-19
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: symone
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-10-19
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Arrived to my destination on time and safe.
  • Posted on: 2015-10-17
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Tahesha Jean
  • Star ratings:
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I recommend this bus!
No because I miss my stop at Newport because went to Virginia beach and I did called bus company to let them know I am deaf.. But it didn't happen so I got to see and that when bus driver told me oh I didn't know you deaf am sorry... Shaking my head.. Other than that bus is clean and nice and calm
  • Posted on: 2015-10-14
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: connie perry
  • Star ratings:
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I recommend this bus!
So there seem to be various locations in Virginia Beach where you a van drives you to where the bus actually leaves. Well, at Lynnhaven Mall (next to the JC Penny) the van driver barely communicated what was to happen and then he rode around to drop someone off, drop off luggage and return to the JCPenny location, all without any communication to us, so when we got to the bus departure place the bus had already departed. The staff freaked out, freaked us out. Someone got on the phone and called the bus, we got into the van and caught up with the bus at the toll booth section of the Chessepeake Bridge and Tunnel to get on the bus. Apparently we will get a free trip but have not heard any confirmation of that... In the future I would like to know exactly where the bus will depart from in Virginia Beach because I would have arrived at that location with enough time to not be completely frazzled, stress out and in no way communicated to. I may try this again BUT with some trepidation.
  • Posted on: 2015-10-12
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Tamika Moore
  • Star ratings:
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I recommend this bus!
Everything Was good no comments. Just the wifi sucks.
  • Posted on: 2015-10-12
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: uisuk
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-10-11
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Lavinia Adams
  • Star ratings:
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I recommend this bus!
The Driver was not using safe driving practice, he received a call regarding his relationship and was on the phone, texting while driving, passengers felt unsafe! Please advise Driver's no Cell phones while driving,safety first!!
  • Posted on: 2015-10-05
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Helen wyatt
  • Star ratings:
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I recommend this bus!
Very good trip this time
  • Posted on: 2015-10-05
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Ralph fernandez
  • Star ratings:
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I recommend this bus!
There need to be a person to talk with. Due to the storm this past weekend I did not use my 9:30 am reservation. There was no info marionette on the Web site. This is the area that need work.
  • Posted on: 2015-10-03
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Pamela smith
  • Star ratings:
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I recommend this bus!
I love traveling on your sprinter bus.way better than any bus ive ride on thus far..thank you.
  • Posted on: 2015-10-02
  • Depature: Dover, DE
  • Arrival: New York, NY
  • Name: Debra Robinson
  • Star ratings:
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I recommend this bus!
Bus was scheduled to leave at 8:20 and did not arrive until 9:20 would have appreciated an update via email or text to advise the delay
  • Posted on: 2015-09-26
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Lori
  • Star ratings:
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I recommend this bus!
The wifi did not work on my bus. This is why I only gave it 3 stars for comfort and amenities.
  • Posted on: 2015-09-26
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Ashley A.
  • Star ratings:
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I recommend this bus!
The ride was fine. But the drive only stopped once about 2 hours in.
  • Posted on: 2015-09-23
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Joe Ahlschlager
  • Star ratings:
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I recommend this bus!
The bus ride was great. It was the shuttle ride from oceanfront to the bus was terrible. The drivers were loud, talking to other people on voxer, and didnt help load your bags. They were completely unprofessional.
  • Posted on: 2015-09-21
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: inez cintron
  • Star ratings:
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I recommend this bus!
Bus driver was very professional and firm. seats were comfy. i will definitely ride with them again.
  • Posted on: 2015-09-21
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Sophia Harrison
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-09-21
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Diondra
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-09-20
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Janet Hector
  • Star ratings:
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I recommend this bus!
Great experience
  • Posted on: 2015-09-18
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Symone
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-17
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Ann Olive
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-09-16
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Don Parsons
  • Star ratings:
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I recommend this bus!
bus was freezing cold. Vents were broken, ceiling panels/tv etc shook violently with each bump. Felt like it would fall at any minute. Not fun.
  • Posted on: 2015-09-16
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Mirza
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-16
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: kathleen avery
  • Star ratings:
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I recommend this bus!
Sprinter bus ride from NY to va was the best ride I have experienced. The driver was amazing. I will use only sprinter company from now on.
  • Posted on: 2015-09-15
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Ritchie Molesso
  • Star ratings:
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I recommend this bus!
The bus ride down to Virginia Beach,VA was a very good ride. We left 15 minutes earlier than the 9am time slot and got to Virgina Beach at 4:15pm(30 mins later than the arrival time at 3:45pm as promised). I was under the impression that the driver was going to stop at a rest stop for 15 mins every two hours, he only stopped once for 15mins only once at the last stop on the NJ Turnpike. I enjoyed looking out the window the whole trip down the way down to Virginia Beach.
  • Posted on: 2015-09-14
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
  • Star ratings:
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I recommend this bus!
Arrived to my destination on time and safely.
  • Posted on: 2015-09-13
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Maryann Everett
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-12
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Happy Passenger
  • Star ratings:
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I recommend this bus!
Wi-Fi did not connect
  • Posted on: 2015-09-10
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Olga Torres
  • Star ratings:
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I recommend this bus!
Would definitely ride Sprinter Bus again and encourage friends to ride along with me for the next NYC trip!
  • Posted on: 2015-09-10
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Ulugbek
  • Star ratings:
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I recommend this bus!
Everything was great: clean bus and comfy seats.
  • Posted on: 2015-09-09
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Muri Ajibade
  • Star ratings:
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I recommend this bus!
It will be nice to an office in New York instead of the corner in which everyone standing by the road side. Safety of elderly people, and the new person in the big city suppose to come first. An office where people can sit before the bus time. Overall, it was quite an experience.
  • Posted on: 2015-09-09
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Matthew Detrinid
  • Star ratings:
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I recommend this bus!
It was a great bus ride, will definitely use them again
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: FAVI
  • Star ratings:
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I recommend this bus!
Had a good experience just need to do better with wifi service connecting and staying connected was terrible.
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Arrived to my destination safe and on time.
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Wilfred
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: sherese walden
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I'm back and forth between Va and NY quite often, this is my first trip with Sprinter. I liked it so much better than United. Much cleaner, more space, alot more comfortable and the bus driver actually talked to the passengers. From now on that is the bus that I will take when I travel. I will wait just for the extra comfort of Sprinter
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Sean
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Judy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-09-06
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Katie Fisher
  • Star ratings:
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I recommend this bus!
wifi didnt work which was very annoying
  • Posted on: 2015-09-06
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Jordana
  • Star ratings:
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I recommend this bus!
Fantastic service. Best bus experience to date from VB to NYC. Only confusion was picking up the shuttle van from Lynnhaven Mall. The pickup location has no sign, and the van driver didn't seem to speak english. I didn't even realize it was a shuttle (and not actually a ride to NYC in a van) until we got to Wesleyan Commons and were abruptly off loaded.
  • Posted on: 2015-09-05
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Dee
  • Star ratings:
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I recommend this bus!
The travel experience was better than driving..! No complaints
  • Posted on: 2015-09-05
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Sean
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-04
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Monica
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Fun driver
  • Posted on: 2015-09-03
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Sophia Harrison
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I recommend this bus!
  • Posted on: 2015-09-03
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Tijuan frampton
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I recommend this bus!
  • Posted on: 2015-09-02
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Delma Wills
  • Star ratings:
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I recommend this bus!
My son stated that it was excellent time on the return trip from VA to NY. Bus driver was excellent.
  • Posted on: 2015-09-01
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Keisha sheppard
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I recommend this bus!
  • Posted on: 2015-09-01
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Keisha sheppard
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-30
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Consuela
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-30
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Theresa Smith
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I recommend this bus!
This was my first time with Sprinter. The young man at the bus stop was very helpful. The driver was a comedian but he should not be having personal conversations while driving and especially not reading texts while going 65-70 miles an hour. But all in all it was pleasant and a nice touch to give water.
  • Posted on: 2015-08-29
  • Depature: Dover, DE
  • Arrival: New York, NY
  • Name: helen Jason
  • Star ratings:
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I recommend this bus!
I was in Delaware on August 20. I purchase a ticket to go back home the bus was suppose to pick up at the Dover Casino I was arrived at rhetoric location at 7: 57. I waited for the bus the bus didn't show up. I called several time. The sprinter bus or go to bus wants to give a refund. Now they took my money I was forced to pay for another bus . I want my money next step I'm getting my lawyer. So no I would not recommend anyone to ride with them i will make sure the better business Bureau know as well.
  • Posted on: 2015-08-29
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Jessica
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I recommend this bus!
  • Posted on: 2015-08-25
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Fred Allen
  • Star ratings:
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I recommend this bus!
The bus operator (Jamal) was very welcoming and professional. He takes his driving and passengers very seriously. I do feel that when passengers board bus the driver should glance at their destination on their tickets as we had to turn around and take a passenger back to the Wesleyhan Drive terminal in Virginia Beach (lost 30 mins.) because he did not realize that the bus was going to NYC until he heard somone mention the destination. Other than that this seems to be a very organized company.
  • Posted on: 2015-08-25
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Farzona
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-24
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Michael daniels
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-24
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Tracy
  • Star ratings:
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I recommend this bus!
Would definitely use this bus company again.
  • Posted on: 2015-08-21
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: uisuk lee
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I recommend this bus!
  • Posted on: 2015-08-21
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Christine Arce
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-19
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Ms lewis
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I recommend this bus!
Very well organized, good experience. Will use it again. Sprinter bus is a good service
  • Posted on: 2015-08-18
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Claudia
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I recommend this bus!
Excellent experience I will definitely use again.
  • Posted on: 2015-08-18
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Patricia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Dan
  • Star ratings:
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I recommend this bus!
The bus left a bit late at the pickup location, but didnt take a rest stop to let passengers out till about 5 hour into the ride (very narrow minded business policies i guess rather than from the driver)
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
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I recommend this bus!
Arrived to my destination on time and safe.
  • Posted on: 2015-08-17
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Daphne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Christine Mullen
  • Star ratings:
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I recommend this bus!
I had a wonderful experience I love the fact both ways were on time I even arrived home early in will definitely recommend this bus service
  • Posted on: 2015-08-17
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Helen wyatt
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I recommend this bus!
Very nice ride
  • Posted on: 2015-08-17
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Shirell
  • Star ratings:
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I recommend this bus!
The bus driver was very rude and did not have a good attitude. He acted as if he was doing us a favor by driving, forgetting that we are paying customers. My 3yr old son was afraid to talk because the driver made an announcement that it was quiet time once we got to NJ. He said he only wanted to hear his own heartbeat and breathing, everyone must turn their devices on MUGE and if we have to talk, we must whisper! I've taken different bus services for many years and have NEVER been told we can only whisper on a bus. This was my first and more than likely (unless extreme emergency) time riding this service and thats due to the driver only.
  • Posted on: 2015-08-17
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Tyanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-15
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Shaquayshia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-14
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Mayra Flores
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-13
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: James
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-13
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Jessica Shortway
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I recommend this bus!
The only bus I will take from now on!! Thank you!
  • Posted on: 2015-08-11
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Pat Savarese
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I recommend this bus!
This was the second time we traveled with you. We enjoyed the ride. Seats were a little tight but it beats driving. Takes the stress out of traveling. I wish there were more scheduled times for the bus.
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Diana bravo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-06
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: LORENZO FRAZIER
  • Star ratings:
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I recommend this bus!
MUCH BETTER THAN THE CHEAP CHINESE BUSES IN NYC!
  • Posted on: 2015-08-05
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Didi
  • Star ratings:
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I recommend this bus!
Left 40 minutes late and the driver was impolite.
  • Posted on: 2015-08-03
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Jereeda
  • Star ratings:
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I recommend this bus!
To make sure everyone returns to the bus on the 15 min break, some sort of role call would be nice.
  • Posted on: 2015-08-01
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: jamel Franklin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-31
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Regina Burrell
  • Star ratings:
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I recommend this bus!
This bus service was very organized and professional in how they run their business. I did tell everyone about this bus services. The young man that boarded us to the bus driver were great and know their job and showed it in how they conducted everything. This was a great experience.
  • Posted on: 2015-07-31
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Chemira
  • Star ratings:
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I recommend this bus!
Very pleasant ride and friendly staff.
  • Posted on: 2015-07-30
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Denise Spencer
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-29
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Diane champhers
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-29
  • Depature: Dover, DE
  • Arrival: New York, NY
  • Name: Yue Pan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-28
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
  • Star ratings:
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I recommend this bus!
Very crowded but arrived to my destination on time and safely.
  • Posted on: 2015-07-27
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Debbie Rodriguez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-26
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Olivia
  • Star ratings:
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I recommend this bus!
It was a great trip.
  • Posted on: 2015-07-26
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Ingridthies65@gm
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-24
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Shawana
  • Star ratings:
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I recommend this bus!
I just think there should be sockets in every row ThAts about it
  • Posted on: 2015-07-23
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Monica
  • Star ratings:
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I recommend this bus!
Service was fantastic! Tour guides very knowledgable and friendly. We only experienced a 30 minute delay due to president Obama's visit. All drivers, guides and ticket agents were corteous and helpful. Only one guide was a bit "bossy"and somewhat rude. I will recommend your service to everyone!
  • Posted on: 2015-07-22
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Jodai
  • Star ratings:
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I recommend this bus!
The bus almos left my boyfriend from the rest stop, driver did not count or ask if anyone was in the bus already. I understand he gave a time, but I would've appreciate it if he would've at least asked. If I wouldn't have been in the bus already he would probably left him.
  • Posted on: 2015-07-22
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Wendy Buret
  • Star ratings:
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I recommend this bus!
The driver From NY to Virginia was very mean and Rude ... Everything else was perfect !! Love it !!
  • Posted on: 2015-07-22
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: D. Spencer
  • Star ratings:
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I recommend this bus!
I always enjoy a restful trip and arrive ready to go!
  • Posted on: 2015-07-21
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Carmen Rodriguez
  • Star ratings:
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I recommend this bus!
I give all (bus cleanliness, punctuality, staff and driver) a Five Star! It was much appreciative and we thank you!
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Alexandra Mola
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
  • Star ratings:
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I recommend this bus!
Arrived to my destination safely and on time.
  • Posted on: 2015-07-18
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Pietro
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-18
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Nikkisha Joseph
  • Star ratings:
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I recommend this bus!
Everything else was fine it's just that the bus is always late for pickups
  • Posted on: 2015-07-18
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Tammy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-17
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Linda smith
  • Star ratings:
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I recommend this bus!
Bus late unnecessary stops driver seem to be new and not sure of process
  • Posted on: 2015-07-14
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Cathy Samuel
  • Star ratings:
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I recommend this bus!
This was my first experience with this company. I was totally satisfied, the driver was great. When I got to my destination I was treated just as good, wonderful service.
  • Posted on: 2015-07-13
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: AnnMarie Prince
  • Star ratings:
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I recommend this bus!
The drivers and the assistant was very friendly, funny and respectable. I will definitely use this bus service again.
  • Posted on: 2015-07-13
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
  • Star ratings:
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I recommend this bus!
Arrived to my destination on time and safely.
  • Posted on: 2015-07-13
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Mark Fuller
  • Star ratings:
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I recommend this bus!
Excellent Service!!!!!!👌🏿👌🏿👌🏿
  • Posted on: 2015-07-12
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Ann Shreve
  • Star ratings:
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I recommend this bus!
After a horrible experience on the Good Year bus, this was 100% better. Convenient, polite staff, clean bus and bathroom. Only concern is the stop off in Hampton, didn't feel safe in that parking lot, no lights & crime area. I will definitely use your service again and recommend to friends.
  • Posted on: 2015-07-11
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: natalie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-11
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Bonnie Woltman
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-10
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
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I recommend this bus!
I was a clean bus with a kind driver.
  • Posted on: 2015-07-09
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: cassandra howard
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-08
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Burr
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-07
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Helen wyatt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-07
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Stephanie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-07
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Olivia Garcia
  • Star ratings:
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I recommend this bus!
My trip from NY to VA was a little disappointing because I was in line an hour ahead to get a front seat.When bus came at 3:30,people just swarmed by door and no numbers were given for the first come first served policy.Then I wound up sitting in the back with screaming kids for the most part of the trip.Driver never said a word to the accompanying parents.Disgusting!
  • Posted on: 2015-07-03
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Sharease
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-03
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Sharease
  • Star ratings:
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I recommend this bus!
When I booked my ticket going to Newport news V.A I expected to be dropped off their, not to go to Virginia beach then again be transported to Newport news that was of inconvenience & a waste of time.
  • Posted on: 2015-07-03
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: PABLO
  • Star ratings:
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I recommend this bus!
THe bus was clean, super comfortable, lots of legroom and space overhead to keep your bag. The staff was extra nice, but the driver showed up at the time of departure and so we left about 10/15 minutes later than expected. The power source was on point and the Wifi was on but it did not work. The fact the wifi wasn't properly running was very annoying since my girlfriend had to work and couldn't because of the lack of internet, hence she had to resource to use her cellphone instead. I would definitely recommend Sprinter Bus to a friend.
  • Posted on: 2015-07-02
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Ana Robinson
  • Star ratings:
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I recommend this bus!
First time traveling to W37 St....Awesome. Love your staff..telling ALL my family and friends👏🏽👏🏽👏🏽
  • Posted on: 2015-07-02
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Georgia husband
  • Star ratings:
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I recommend this bus!
The bus has a lot of space to sleep the chairs are uncomfortable but it can be better the bathroom is good not smelly or anything it can be a little bigger to
  • Posted on: 2015-07-01
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Olga
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-30
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Roxene Thompson
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I recommend this bus!
  • Posted on: 2015-06-30
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
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I recommend this bus!
Driver arrived late but reached my destination safely.
  • Posted on: 2015-06-30
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: George Grigg
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I recommend this bus!
Transmission on Shuttle van caused passengers who was destined to Newport News to be stranded at K Mart in Hampton. This was a area I was not familiar with, since I reside in New York and it was 12 AM in a desolate part of town. Truly disappointed.
  • Posted on: 2015-06-29
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Kenneth Gonzalez
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I recommend this bus!
Comfortable ride. Special thank you to Wendy in VA Beach VA for locating my wallet and delivering it to me in Hampton VA.
  • Posted on: 2015-06-29
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Rachael
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I recommend this bus!
I prefer to use this bus company when I travel to Virginia Beach. I have used the Chinatown buses several times in the past, they do not compare when it comes to courtesy, comfort and timeliness. The pickup location on 37th street in Manhattan is very convenient as it is accessible from multiple trains nearby.
  • Posted on: 2015-06-29
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Lashanda jackson
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I recommend this bus!
  • Posted on: 2015-06-27
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Taisha Jean Bapt
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I recommend this bus!
This bus was super late, no communication was made to the customers, which the company claims they do but fail to. Customer service had me on hold for 15 minutes and still no answer.
  • Posted on: 2015-06-25
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Carol Saint-Ange
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I recommend this bus!
Two Items that I want to bring to the attention of GotoBus are (1) during my return trip from Norfolk to New York, we were not advised that we would be shuttled to another location to wait for the bus headed to New York; and (2) there was an incident at the second location where we were shuttle to where an object fell off the wall and hit my head. The staff refused to provide me with a statement of what occurred, so I took down the information that I thought would be necessary.
  • Posted on: 2015-06-24
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Cheyenne
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I recommend this bus!
  • Posted on: 2015-06-24
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Catherine Dummet
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I recommend this bus!
  • Posted on: 2015-06-23
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Gurpreet Singh
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I recommend this bus!
But I will always prefer to book bus from aprinter website as sprinter rescheduled my bus without informing me and informed gotobus.com and no one informed me from gotobus.com so I have ro face lots of problems
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Gurpreet Singh
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I recommend this bus!
they rescheduled my bus and didnt updated me I reached at pick up point after 3 hours they picked my call and then said we are sorry your bus is rescheduled
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Remee
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I recommend this bus!
Fun service
  • Posted on: 2015-06-18
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Charlie
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I recommend this bus!
Bus Driver was great, However the shuttle bus driver was another story. I would like to speak with someone about what happened. It should not take 3 hours to go from VA Beach to Newport News
  • Posted on: 2015-06-16
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Catherine Dummet
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I recommend this bus!
Very polite driver
  • Posted on: 2015-06-14
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Mariah Spence
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I recommend this bus!
The bus never showed up!!! And you guys took my money . This is a horrible scam you're running!!
  • Posted on: 2015-06-13
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Bricel Martin
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I recommend this bus!
I always enjoy my experience on Sprinter Bus.
  • Posted on: 2015-06-13
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Bessie Nadine Hi
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I recommend this bus!
I have been traveling with gotobus for a few years now and though I have not experienced any problems personally except for a slight change in schedule time which is understandable and, at which time they give you a courtesy call and an email giving you, your options for your travel plans. The driver and staff on the other hand have experienced several late comers and several uncalled back lashes from a few passengers but the driver was very patient and understanding, for the most part the staff as well try to resolve the issues but some passengers can push an issues a little to far if you know what I mean. Overall I am quite satisfy with the service. I have travel several times with my grandchildren, I have recommended family and friends who have also traveled with you and I will still continue traveling with you in the future.
  • Posted on: 2015-06-10
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Kim
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I recommend this bus!
The first bus was extremely dirty, but was on time and a good safe ride. The return trip the bus was clean on time and a good ride but the electric outlet didn't work.
  • Posted on: 2015-06-09
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: garth
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I recommend this bus!
just need to work on the smell coming from the restroom, plus more amenities in the restroom. all else is very good, bus clean, no noise and everyone was well behave. Will recommend to many of my family and friends.
  • Posted on: 2015-06-09
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Annisia Perry
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I recommend this bus!
The WiFi didn't work.
  • Posted on: 2015-06-08
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Elizabeth Rusnoc
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I recommend this bus!
I'm not sure if the smell was coming from the bathroom, but there was an overwhelming perfume like smell multiple times throughout the trip.
  • Posted on: 2015-06-08
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
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I recommend this bus!
Driver arrived on time and delivered me to my destination safely.
  • Posted on: 2015-06-08
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Delroy Walker
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I recommend this bus!
  • Posted on: 2015-06-06
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Tina
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I recommend this bus!
  • Posted on: 2015-06-03
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
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I recommend this bus!
Bus arrived late and very crowded but overall arrived to my destination safely.
  • Posted on: 2015-06-03
  • Depature: New York, NY
  • Arrival: Dover, DE
  • Name: Pamela Moore
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I recommend this bus!
The driver arrived late and the bus was very crowded but overall arrived to my destination safe.
  • Posted on: 2015-06-01
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Shereka Jenkins
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I recommend this bus!
Arrived to New York 1 hour 15 minutes late. The bus advertised that there was free WiFi but no WiFi was available.
  • Posted on: 2015-05-30
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Denise Spencer
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I recommend this bus!
The air conditioner broke and we were three (3) hours late. It was very disappointing and extremely uncomfortable given the usual great service.
  • Posted on: 2015-05-29
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Aimee
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I recommend this bus!
Bathroom was unbearable. Please clean before picking passengers and make sure bathroom has required toiletries. Thank you!
  • Posted on: 2015-05-29
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: ido
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I recommend this bus!
The WIFI is not working, a smelly bus.
  • Posted on: 2015-05-28
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Ebony
  • Star ratings:
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I recommend this bus!
Everything was great
  • Posted on: 2015-05-26
  • Depature: New York, NY
  • Arrival: Newport News, VA
  • Name: Bruce Flowers
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-26
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Jodi-Ann Barnett
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-23
  • Depature: Newport News, VA
  • Arrival: New York, NY
  • Name: Bruce Flowers
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-22
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: john garrison
  • Star ratings:
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I recommend this bus!
    Sprinter Bus review summary
  • Total Number of Reviews399
  • Overall Raiting4.3
  • Bus Cleanliness4.5
  • Punctuality4.2
  • Bus Service & Staff4.4
  • Bus Comfort4.2
  • Recommend Yes86.5%
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