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GotoBus > Reviews

My name is Gary and I rode the Eastern bus from NYC to DC last Monday. While leaving the bus, I accidentally left my beloved blue, winter jacket on board. When I discovered my loss the next day, I panicked. Your company states that it is not responsible for lost or stolen items, so I figured my jacket was gone… Just to be sure, I called one of your representatives in NYC…David Wang. He couldn’t have been more understanding or nicer. He got all my information, made various phone calls on my behalf, updated me about the jacket and even gave me his cell phone number to stay in touch. He located the jacket and made sure it was returned safely to DC so I could pick it up. He then called me to tell me about locating my jacket and when it would arrive in DC. During each conversation, Mr. Wang was very polite, understanding and professional. I can’t thank him enough for locating my jacket and making sure it got back safely to me. In any event, I want you to know how appreciative I am for what he did for me. He was and is wonderful! - Gary

On behalf of all my friends (17 people all in all) we would like to let you know that we enjoyed our Yellowstone, Mt Rushmore, Arches 7 Day Tour (Sept. 5 to Sept. 11, 2009. Special thanks to our wonderful Tour Guide, Roger and Driver "Chow Fun".. They are really great. There might be some people who wants their vacation to be boring.. but we the 17 of us wants to have fun... and we really have fun...

We really appreciate the wonderful arrangement of the East Coast Buffulo exit tour. Our tour guide Patrick did a superb job in explaining the history of every tourist places with keen interest. - Poonam

I love this site and the great deals they have going on. Its very informational and affordable.. - Ms. Diamond

Hi, the tour was great. Thank you very much. The seat was nice for my parents. - Patricia

I very much enjoyed the trip. Joe Lee and the driver were fantastic!I plan to go on another trip next summer. - HS

I absolutely love traveling with Hola Bus. I am so glad you guys are affiliated with them!!! I love how they have new buses, they are clean, the people are VERY helpful, I could asure you I would book thru you guys for Hola.. Thanks guys for having such a great company in your website. - Steven

This process was so easy and pain free and I got a great price on my tickets. Thank you so much for such wonderful service! - Katie

LA to San Francisco, Yosemite 3-Day Tour: We were delighted by the circuit proposed by your company, the organization, the guide (Mark), and the services. It was wonderful and we thank you very warmly. - Monique & Edouard

I took the 2-day NYC-Niagara-Corning-Glass-Factory tour over the long weekend (July 4-5) and wanted to let you know that I enjoyed the tour very much! Thank you for the good organization. Our tour guide, Andy, was very helpful and friendly and was easy to get along with. Thanks Andy! - Yvette

This is the first time I have used your service. It is VERY easy and provided me with totally stress-free convenient travel. Thank you. - Karen

Thank you, Ivan, Karen, and Chris. I had a wonderful time on my trip in late May. I am grateful to you for being so good at what you do, and for even taking my picture at times. I will always remember how great it was. - Priscilla

What a great trip we had. We traveled from Los Angeles LA to Yosemite 3 day tour. Not knowing what to expect, we had a fabulous surprise when we traveled on a comfortable bus with very nice passengers, a terrific driver (Lou) and a most congenial tour guide (Alan). If we had the time, we'd book another tour immediately but must return home to Surrey, United Kingdom this week. Thank you for a fabulous time. We will be booking again in the future. - Arlene, Brian, Balanche & Josef

I just finished my 6 days tour with Roy and Jason as my tour guides. Its a awesome experience, I wish the tour can last longer. I had so much fun, and both of my tour guides are great. They always made sure everyone is back on the bus and fully guided us for the last 6 days. If anyone has any issue, they will always tried their best to help everyone out. The best part is their knowledge, I learned so much history in the last few days. - Thuyen

I took the 8 day East Coast and Canada tour from New York with my wife and son from May 6th to May 13th. The itinerary was excellent, the service very good, and hotels well chosen. The tour guide (Mr. Patrick) was very very knowledgeable about American history, and was a very courteous and well mannered gentleman. Thank you to your whole team for making this trip memorable. I will always recommend this to all my friends. - Dr. N.M.

You guys are doing such a wonderful job! I travel using your service often and have referred your company to many of my family and friends who also frequently travel back and forth especially from Las Vegas to Los Angeles and vice versa. Just want to say "Keep up the good job and thank you for making it possibly affordable to travel especially in this time of terrible economic depression." - Mary
We enjoyed bus tour to Niagara Falls and 1000 Islands. Tour was very well organized and we covered almost all the places which were mentioned before the tour started. Tour guide was very kind and helpful, and time management was perfect. Although we didn't get Indian food at most of the places but they provided stops at McDonald's restaurant, so it was quite good. Overall, we are very much satisfied with the tour, and hope to get onto another tour next year. - Jayesh
I just wanted you to know how enjoyable the bus trip to Atlantic City, NJ was for me on 1/31/09. This was my first time taking a bus trip like this and after having done it, I will recommend it to all my friends who are interested in spending a day at Atlantic City. Your bus was very clean and the driver was exceptionally pleasant. Than you again for such an enjoyable trip. - Lana
I took the 5 day tour from Boston to Niagara Falls. This was the greatest trip ever. The tour guide Victor was the best tour guide ever. The bus drive (Gino). He was a very good driver during the trip. I give Victor and Gino 6 stars for a great job. I am ready for my next bus tour and I am telling everyone about this tour. This trip was like a dream come true. Thank you GotoBus - Linda
The service is excellent. The quality of the bus is good too. I usually travel from Wilmington to New York. And there is a guy who comes every morning for tickets. He is friendly too. I would definitely recommend this to everyone. Highly satisfied with this service. Better than Greyhound. - Bhavik
After enjoy the tour New Year Eve Special East Coast 8-Day Tour, we want to say thank's for the service, the hotels, the transport and the quality of tour guides (Franky and Taylor), made of our visit to United States very enjoyable, and in our new tours in United States, I hope to continue with you. - Betty and Robert
I would like to thank you about the tour NY-Boston that my wife and I took on November 19 & 20, 2008. Our guide, Perry, was excellent and professional. Everything was great and the Boston-Lexington hotel, more than convenient. Everything superbly organized and the atmosphere with the other tourists was really friendly. In two words: thank you! - Juan