You can reschedule your ticket online via My Account. You can open "My Bookings", find the ticket you wish to change, and click "Reschedule". The system will show you the available options.
You will find the reschedule information at the bottom of your e-ticket under the Terms & Conditions. Most bus operators allow customers to reschedule 4-24 hours prior the original travel date and time. Please note that you may only use the ticket with the same bus carrier.
Once the time of travel has passed, the un-used tickets no longer have any refund or reissue value. Self rescheduling online is easy, and starts from $1 per ticket, while through a Gotobus representative it starts from $5 per ticket.
eTicket rescheduling is available at: https://www.gotobus.com/reschedulebusticket/