GotoBus - Can I get refund after I purchased a ticket but could not make the trip?

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IvyMedia.com moved its travel services to GotoBus.com

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Can I get refund after I purchased a ticket but could not make the trip?

Our current policy for bus tickets does not allow refunds. We ask travelers to be aware of this refund policy before purchasing tickets.

This policy is stated on our website and in detail on each ticket.