GotoBus - I found that my credit card was charged but have not received the purchased PIN?

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IvyMedia.com moved its travel services to GotoBus.com

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I found that my credit card was charged but have not received the purchased PIN?

Our credit card charge step is tightly coupled with PIN delivery step.

If your credit card is charged but you have not received a PIN, you may have entered a wrong email address.

If you logged in before making this purchase, you can go to your account/Sales Report to re-deliver the PIN to a correct email addres.

Otherwise, email to phonecard@ivymedia.com requesting for re-delivery from IvyMedia.