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GotoBus > Oriental Pearl Travel

Oriental Pearl
  • Overall Raiting3.4
  • Bus Cleanliness 3.3
  • Punctuality3.6
  • Bus Service & Staff3.6
  • Bus Comfort3.0

  • Oriental Pearl Travel provides low-cost and reliable bus services in New York City, Raleigh, NC, Greensboro, NC, Charlotte, NC, Columbia, SC, Durham, NC, Fayetteville, NC, Florence, SC, Winston-Salem, NC and Lumberton, NC
  • Services Offered In: US East Coast
  • Joined GotoBus: Since Sep 2011 (4 years and 9 months)
  • Additional Amenities:
      • Restroom equipped
      • Fully air conditioned
      • Fully insured
Oriental Pearl Terms, Conditions, and Rescheduling Policies

Bus Schedules

Get directions: To here - From here

Oriental Pearl Reviews

Vendor Oriental Pearl
Total Number of Reviews 619
Reviewed Ratio 0.5%
Overall Raiting 3.1
Bus Cleanliness 3.0
Punctuality 3.4
Bus Service & Staff 3.3
Bus Comfort 2.7
Recommend Yes 59.6%
Recommend No 40.4%

Viewing all 619 bus reviews

Top Reviews
  • Posted on: 2016-04-17
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: Carrie
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I recommend this bus!
Bus windows were filthy, could not see out of them, ordered three for seats for this trip, had to get off bus and lost 2 because they dumped the bus. Driver nasty and unprofessional.
  • Posted on: 2016-04-17
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Natalie
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I recommend this bus!
Unprofessional staff, lost seats on bus because of transfer not known/told about.
  • Posted on: 2016-04-17
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Natalie Strong
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I recommend this bus!
I paid for 5 seats, the bus stopped and the driver told everyone to get off the bus and on to another bus, I lost 2 seats. I did not get a refund, all the passengers were upset, our luggage was thrown onto the other bus. Not Happy
  • Posted on: 2016-04-16
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Damita Mathis
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I recommend this bus!
Since they closed Christie St. down, the bus location on Canal St was a disaster. Everyone in there was rude, disrespectful. All the buses were late, not enough seats for people who bought tickets online. Departers were wrong, bus drivers not letting people on saying that they had the wrong bus. Bus drivers charging whatever they wanted when people didn't purchase tickets online. Also, the bus stations are disgusting! If you expect people to pay then you need to provide acquete business, be on time, and most importantly, be courteous. All the stars above should be a -1
  • Posted on: 2016-04-16
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Maria glover
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I recommend this bus!
I had to pay twice cause the ticket guy couldn't find my conforming number
  • Posted on: 2016-04-14
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: judy fletes
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I recommend this bus!
the driver didn't make the stops he supposed to. The bus smelled like urine, bus was almost 2 hours behind schedule.
  • Posted on: 2016-04-12
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Shantea
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I recommend this bus!
Will not be taking this bus anymore!
  • Posted on: 2016-04-11
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Seandra
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I recommend this bus!
Its a yes and a no for me only because the bus was not clean at all and it smelled very bad. Also I was not aware of the fact that they changed the bus stop in North Carolina and that should have been made clear before I left New York it was an inconvenience for my family to drive an hour to pick me up .On the other hand the bus driver does get you to your destination in a timely manner
  • Posted on: 2016-04-09
  • Depature: Lumberton, NC
  • Arrival: New York, NY
  • Name: Alpeshkumar
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I recommend this bus!
Nice service
  • Posted on: 2016-04-09
  • Depature: Lumberton, NC
  • Arrival: New York, NY
  • Name: Alpeshkumar
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I recommend this bus!
Nice service
  • Posted on: 2016-04-09
  • Depature: Lumberton, NC
  • Arrival: New York, NY
  • Name: Alpeshkumar
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I recommend this bus!
Nice service
  • Posted on: 2016-04-09
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Alpeshkumar
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I recommend this bus!
Nice service
  • Posted on: 2016-04-09
  • Depature: New York, NY
  • Arrival: Lumberton, NC
  • Name: Alpeshkumar
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I recommend this bus!
Nice service
  • Posted on: 2016-04-09
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Alpeshkumar
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I recommend this bus!
Very nice service
  • Posted on: 2016-04-09
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Alpeshkumar
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I recommend this bus!
Very nice service
  • Posted on: 2016-04-09
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Alpeshkumar
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I recommend this bus!
Nice service
  • Posted on: 2016-04-09
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Alpeshkumar
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I recommend this bus!
Nice service
  • Posted on: 2016-04-09
  • Depature: Lumberton, NC
  • Arrival: New York, NY
  • Name: Alpeshkumar
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I recommend this bus!
Very good service
  • Posted on: 2016-04-08
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Ming Su
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I recommend this bus!
Totally Unorganized!!!!!! Staff screaming at people, people fighting and the police were called!!! NEVER AGAIN!
  • Posted on: 2016-04-08
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Shay Haynes
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I recommend this bus!
Very unorganized!!!!!! People fighting, police called...VERY UPSETTING!!!!
  • Posted on: 2016-04-07
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Hyacinth Cooper
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I recommend this bus!
The bus I was on travelling leaving from Fayetteville to New York on march 31st arriving in New York was nasty,it had no air condition and the communication with the driver was useless. I was not satisfied at all.
  • Posted on: 2016-04-06
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Victoria J Green
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I recommend this bus!
This was the worst bus trip ever. The bus was filthy and the bathroom from when I first boarded was horrible and only got worst and we traveled from ATL to NYC. The driver was rude and very mean. We sat in SC for over an hour packing on more & more people. We were squeezed in like cattle. I've take MEGA bus several times for about the same price and lower and never has a problem. Their bus is clean and well maintained. And they do not make random stops in the middle of nowhere to pick up one Chinese person. Your service is lousy and I will never use it again and will tell all my friends not to use you either. Your buses are old and they smell.
  • Posted on: 2016-04-05
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Margaret Echevar
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I recommend this bus!
Nobody understand or speaks English so cannot communicate so took a couple of people to figure out what bus to get on
  • Posted on: 2016-04-05
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Joshua Brewster
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I recommend this bus!
Worst trip ever! Got pulled over by the police, and they took us to a different bus stop from what was on the ticket HORRIBLE SERVICE HOW DO YOU JUST GO TO A STOP 25 MIN AWAY FROM THE STOP WE WERE SUPPOSED TO ARRIVE TO>? WE PURCHASED A TICKET AND CHOSE THE STOP YOU CANNOT JUST CHANGE IT. AND THEY WERE 2 HOURS LATE NEVER EVER USING THIS COMPANY AGAIN!
  • Posted on: 2016-04-05
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Luz irizarry
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I recommend this bus!
Paid 70 dallar end not heat in 12 hours
  • Posted on: 2016-04-04
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: tamisha
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I recommend this bus!
If the bus was cleaner seats and window and have wifii I would give all gold stars
  • Posted on: 2016-04-04
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Tamisha
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I recommend this bus!
If the bus was a lot cleaner seats and windows and get wifii I would give gold stars across the board
  • Posted on: 2016-04-04
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: G. Richards
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I recommend this bus!
seat are too cramped... very cramped for 5'11 people. Driver should do counts on every stop..departing and remaining before departing..best thing is to give passenger a time when it is leaving stop off.
  • Posted on: 2016-04-04
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Negesti Forde-Rh
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I recommend this bus!
The bus was supposed to depart at 11:15pm. I arrived at the given location at 10:30pm and waited up until 1:30 am along with other people who had purchased tickets as well. The bus NEVER showed up. I am expecting a full $70 refund of my money because I never received the service.
  • Posted on: 2016-04-03
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Jenny
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I recommend this bus!
It was a mad house outside the buses! Complete chaos!! Plus the tickets had been completely overpriced, double the normal amount!! And to make matters worst the entire bus ride was Freezing!!!
  • Posted on: 2016-04-03
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Jigna patel
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I recommend this bus!
Very good service
  • Posted on: 2016-04-02
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Gloria Montoya
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I recommend this bus!
the bus driver 1000 left us 10 people including 4 children lying on a stop that was not ours does not care that it was raining and our ticke say that our stop was 6052E independece BLVR in charlotte let me us 40 chatting we did not respond bad bad serviceminutes from where this our stop for which we had paid and said it was not their problem and tampo was our fault? We call and never answered
  • Posted on: 2016-04-02
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Olyida Cole
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I recommend this bus!
The bus was suppose to arrive in NYCat 9:30 am. The bus arrived at 11:30am !!!!! Ridiculous!!! Unacceptable !!!!!
  • Posted on: 2016-04-02
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Myaja
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I recommend this bus!
Unorganized and rude drivers. Bus had a smell and typically never has tissue in bathrooms.
  • Posted on: 2016-04-02
  • Depature: Lumberton, NC
  • Arrival: New York, NY
  • Name: Kendra legette
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I recommend this bus!
First off the bus driver tried to charge me a extra 10 to get on the bus because me and my 11 yr old son had 3 suitcases between the both of us....then the whole 12 hrs they had the air conditioner on...i hav a cold right now because the air was blowing directly on me...I DO NOT LIKE ORIENTAL PEARL AT ALL TERRIBLE TERRIBLE TERRIBLE
  • Posted on: 2016-04-01
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Arcola
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I recommend this bus!
Bus was filthy. Bus was full bathroom smelled like urine and fecies that has been sitting there for a while...people smoking on the bus no one enforces the passengers if they are caught they will be escorted off..I've notice since gotobus is picking up people from Georgia the ride is become over bare able I'm not a happy customer as I use to be I don't feel safe anymore.
  • Posted on: 2016-04-01
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Doreen M
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I recommend this bus!
Terrible customer service dept. I tried to reschedule trip for over 4 hrs by phone and internet. No one answers the phone and the site doesn't work either, needless to say i wasted 35.00 for a trip i didnt take. Unacceptable
  • Posted on: 2016-03-30
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Mark Williams
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I recommend this bus!
Excellent
  • Posted on: 2016-03-29
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Regina Jones
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I recommend this bus!
Bus was overpacked and Driver and staff made us sit for 45 minutes while they tried to pack even more people into the bus! There were no seats left. The AC wasn't working and with a bus full of hot sweaty people it was a long miserable trip! The Driver drove very slowly and we arrived over an hour late! I hope I never have to ride Oriental Pearl again!!
  • Posted on: 2016-03-29
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: wonika
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I recommend this bus!
need a coupon book
  • Posted on: 2016-03-28
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Michonda
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I recommend this bus!
The bus driver got into an altercation with a customer and handled very poorly instead of listening to the customer he got loud and closed the door on the customer. And when stopping to pick up another group of customers he wouldn't let her family help her put a car seat On the bus for her baby. Poor customer service
  • Posted on: 2016-03-27
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Hiteshkumar
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I recommend this bus!
Always best experience ride with triple S Safety speedy & satisfied travel
  • Posted on: 2016-03-26
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Katia Alcide
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I recommend this bus!
My only complaint was the bus was ice cold
  • Posted on: 2016-03-24
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Nora Henry
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I recommend this bus!
However, the toilet is most time nasty, no sanitizer or toilet paper. I understand that it's a public transportation and people are not generous, but for the safety of other sanitizer should be a must. From columbia to Ny is quite a distance and for your customers they should at least have where to void after all legal stops for the bus is completed. Another problem that I notice on the bus, all seats in the front or left for the oriental passengers starting from ny. The blacks are given a seat number beginning from the middle of the bus and the chinese passengers are all in the front seats. We the blacks supports the business a lot during the holiday and beyond, therefore we should be treated with respect. I had no problem with the drivers and other staff so far, I get to know most of them faces and name. The bus are on time except for one instance the bus broke down for many hours on the 95 in the cold and rainy early morning and we have to sat there until another bus came. I was late for work and no compensation were given to anyone. No toilet facility to use and it was awful. I will be happy to see those changes made. Clean toilet, hand sanitizer and toilet paper tape to the wall so people cannot remove it.
  • Posted on: 2016-03-24
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Raynae
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I recommend this bus!
It was absolutely deplorable and utterly confusing! Your company does not follow the schedule of bus! It pick up more people than it can hold, then we have to switch to another bus, because your employees wants to be lazy. As a business you should follow all protocols to the bottom of the line! I am absolutely am disgusted!
  • Posted on: 2016-03-23
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Susie Livingston
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I recommend this bus!
I didnt make my bus due to me being ill, and I was not able to reach anyone to reschedule. And their is no refunds, so its like i just gave away $35. And I now have to pay $35 again when i feel better to travel. But I wont be using this bus company again..
  • Posted on: 2016-03-22
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Patrice
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I recommend this bus!
It was a horrible experience.I couldn't breathe with the heat on and the air so dry on the bus after numerous people asked for the ac. The bus was late and slow. I take the bus all the time and normally its and okay experience. This was my absolute worse.
  • Posted on: 2016-03-19
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: LaDonna Paige
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I recommend this bus!
No toilet paper in bathroom, temperature was a bit too cool, no heat, no wifi code.
  • Posted on: 2016-03-18
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Nicole
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I recommend this bus!
One of the best companies I've every used before
  • Posted on: 2016-03-16
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Arcola
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I recommend this bus!
Just wasn't pleased at all sockets was not working on the right side of the bus A-102 need to look into that everyone on the right had to take turns using the left side outlets
  • Posted on: 2016-03-16
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Arcola
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I recommend this bus!
Bus was partially crowed had a 2yr old with me asked for a closer seat to the front couldn't be accommodated at all the last two experiences is just deplorable to me.
  • Posted on: 2016-03-16
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Andy
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I recommend this bus!
Almost perfect trip. Left on time; arrived actually a few minutes early
  • Posted on: 2016-03-16
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: movakmarie velov
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I recommend this bus!
Drivers use there cell phones too often while driving. They talk the entire night, can't get any sleep. Broken USB outlets, and bathroom need to be fixed. Get some new buses.
  • Posted on: 2016-03-16
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Marjorie Faustin
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I recommend this bus!
My son took the oriental bus home for spring break from Ny to NC and he stated that small bugs were biting him on the bus. You may want to take this matter seriously. I am flying him back, not a good experience.
  • Posted on: 2016-03-15
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Jeanine Boston
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I recommend this bus!
My experience this trip was very disturbing. I observed/experienced racial discrimination towards individuals of color. I observed a bus driving refusing to allow a passage to sit in front, which was on oxygen and stated he did not care she was on oxygen. Although the first driver transporting from NYC to VA, was very kind and caring. The remainder drivers were very cruel. I had never experienced this since I have been riding the Go-to-bus. I would not recommend any one to ride this particular bus line. This trip was so unbelievable. I recommend you choose your drivers with caution, since a great percentage of your revenue is individuals that is a minority. We are in America and "all " individuals should be treated with "dignity and respect"!!!!!
  • Posted on: 2016-03-15
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Timeshia
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I recommend this bus!
The bus drivers were okay. They made a lot of stops and the bus smelled of urine when I got on. The floors were wet and sticky. I got in in Columbia that was the first stop that bus shouldn't have smelled like that. It was never cleaned. And when I booked my ticket it said it had and outlet on the bus, that was a lie no outlets.
  • Posted on: 2016-03-14
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Arcola
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I recommend this bus!
First pick up stop in Columbia bus was already crowed and the bus smelled like urine...all the seats was occupied by Asians taking up two seats with only one person in it had to go all the way to the back of the bus were you can smell the urine even more. The bus didn't pull off until 9:30pm wasn't pleased about this trip at all!
  • Posted on: 2016-03-13
  • Depature: Lumberton, NC
  • Arrival: New York, NY
  • Name: Kendra legette
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I recommend this bus!
walking onto the bus all i could smell was fish and piss... I wanted to throw up.....i had to put my hood on and put my face inside my jacket to breathe....completely disgusting and i ride these buses alot, this was by far my worst experience
  • Posted on: 2016-03-12
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Douglas
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I recommend this bus!
The bus ride itself is nice the buses are disgusting no one likes to ride on a bus that smells like piss from the minute you get on it it's not good for peoples health the seats are filthy sometimes loose from the floor or the floor is coming up this is not good for business for such a big company whom runs different bus lines tall should really invest in some better buses or fix and clean the ones up you have cause people have kids and on nasty buses your child has to use the bathroom they can't always wait to get to a rest stop and please if u offer WiFi and charging outlets can you at least make sure they work properly thank you
  • Posted on: 2016-03-12
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Laura Garrett
  • Star ratings:
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I recommend this bus!
The first driver was not very friendly, but he was professional. The second driver was much more friendlier and he also was professional.
  • Posted on: 2016-03-08
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Nuanna
  • Star ratings:
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I recommend this bus!
This bus is very overcrowded and it smile really bad
  • Posted on: 2016-03-07
  • Depature: Covington, GA
  • Arrival: New York, NY
  • Name: Asfa Whyte
  • Star ratings:
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I recommend this bus!
The one good thing about my trip is, arriving to New York ahead of schedule. Didn't like the fact that I had to switch bus, but I understand and the drivers made the transition somewhat easier.
  • Posted on: 2016-03-07
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Juan jimenez
  • Star ratings:
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I recommend this bus!
Very dirty and unsanitary, needs to offer customer better comfort with seating since it's very small space offered
  • Posted on: 2016-03-06
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Anna Garcia
  • Star ratings:
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I recommend this bus!
No wifi
  • Posted on: 2016-03-06
  • Depature: Augusta, GA
  • Arrival: New York, NY
  • Name: Griselda
  • Star ratings:
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I recommend this bus!
Drivers language barrier Some of them you can understand. The bathroom smell is horrible. But they do the job to take you from point to point. I will recommend this company
  • Posted on: 2016-03-05
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: D. Glover
  • Star ratings:
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I recommend this bus!
The bus was very uncomfortable. Driver kept the heat on for too long despite consumer complaints.
  • Posted on: 2016-03-04
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Nadiyah Horne
  • Star ratings:
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I recommend this bus!
When I arrived and let them know and they ignore me because I'm deaf and I was upset......
  • Posted on: 2016-03-01
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Jean stfleur
  • Star ratings:
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I recommend this bus!
It's great to ride the bus.they have a great deal of doing business.
  • Posted on: 2016-02-29
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Bhadra Om
  • Star ratings:
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I recommend this bus!
The 8:30 pm bus was 20 minutes late. The address listed was 2512 Highpoint Road,NC, but it was 2514 Highpoint Road, NC. There were no annoucements to inform the passengers what place the bus arrived. The bus smelled when air condition was not on. The only plus was that one could charge their phones. The return trip was listed at 7 am and we did not get back til 8:15 am!! - An hour & half late!
  • Posted on: 2016-02-26
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Georgia Butler
  • Star ratings:
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I recommend this bus!
the bathroom needs to be a little cleaner and have air freshener in it also toilet tissue.
  • Posted on: 2016-02-26
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Arcola pointer
  • Star ratings:
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I recommend this bus!
Broken seats no arm rest,charger port not working,second driver pressing down on brakes suddenly causing everyone to go forward periodically
  • Posted on: 2016-02-25
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Moved velox
  • Star ratings:
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I recommend this bus!
This was a terrible trip cause at 12:39am we had to switch buses to a crowded bus. Very inconsiderate to your customers needs.
  • Posted on: 2016-02-25
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Raquel Marshall
  • Star ratings:
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I recommend this bus!
The bus drivers don't get enough sleep. The driver was swerving and the passengers had to tell him to pull over.
  • Posted on: 2016-02-23
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: sherwin mitchell
  • Star ratings:
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I recommend this bus!
bus was filthy and cramped
  • Posted on: 2016-02-22
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Iris batista
  • Star ratings:
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I recommend this bus!
Great experience.
  • Posted on: 2016-02-22
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Georgette Hollom
  • Star ratings:
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I recommend this bus!
The company is very rude and dishonest. I left my carry bag in the over top compartment and remembered it. immediately after the bus was pulling off at the last stop, which was NY. I called the number listed and spoke to a lady and gave her my description of my bag she confirmed that 47 chrystie was closeD today because it was sunday. I should call in the morning because she couldn't get in contact with the driver. I called this morning 2-22-16 and now she tells me he couldn't find it when I know i was the last person that got off the bus and stayed out in front of 47 chrystie about 30 minutes after the bus pulled off to see if the lady can get in contact with the driver. I had very personal and expensive items in my carry on bag. I am very saddened that people can be so dishonest and deceitful. I would never ride or recommend this company again.. I also video taped our driver driving down the highway opening up a Bluetooth package, reading the instructions and connecting to his phone all while driving a bus full of people swerving and all.. I had a horrible and expensive experience.These companies don't care about their passengers and lack empathy, courtesy, politeness and respect for their customers.
  • Posted on: 2016-02-21
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Charisse Bruce
  • Star ratings:
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I recommend this bus!
Bus trip was quick but the bathroom hygiene is ridiculous. There was toilet paper and it was very foul smelling and untidy. Otherwise trip was likeable.
  • Posted on: 2016-02-20
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Shana
  • Star ratings:
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I recommend this bus!
Okay
  • Posted on: 2016-02-17
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Katia Romero
  • Star ratings:
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I recommend this bus!
Bus left on time but then only drove 40 minutes and then parked. We had to get off that bus, grab our luggage and switch to another bus. We arrived to NYC an hour and a half late.
  • Posted on: 2016-02-17
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Angelina
  • Star ratings:
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I recommend this bus!
This has been the worst experience, traveling from New York to North Carolina, the bus broke down for more then an hour. The driver never said anything to the passengers about what's going on. Never expressed any type of apology, an you don't compensate passengers for being inconvenienced. So no I'm very disappointed with the service.
  • Posted on: 2016-02-16
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: imani gaston
  • Star ratings:
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I recommend this bus!
great
  • Posted on: 2016-02-16
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Danielle
  • Star ratings:
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I recommend this bus!
I appreciate that the bus was on time overall, and we got in 30 minutes earlier, however these Chinatown buses seem to share the same issues. Issues with this bus: -Driver(s) speak little to no English (one of the worst issues I have with these buses) -Driver(s) loudly on phone for most of the journey -Driver(s) smoking during journey -Unannounced schedule/bus/driver change (for this route had to completely get off bus and board another in Durham, which was inconvenient) -Unclean bus
  • Posted on: 2016-02-16
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Amber
  • Star ratings:
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I recommend this bus!
Bus was very late picking up. Missed connecting bus.
  • Posted on: 2016-02-16
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Luis
  • Star ratings:
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I recommend this bus!
The buses need seatbelts.
  • Posted on: 2016-02-14
  • Depature: New York, NY
  • Arrival: Covington, GA
  • Name: Asfa Whyte
  • Star ratings:
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I recommend this bus!
The seats were dirty, bathroom dirty and we still have some passengers in the back of the bus smoking cigarettes. The last time it was marujuana, this time cigarette. This was the least stops made, hence, we got here over an hour earlier, which is the fastest time ever. The drivers were nicer also.
  • Posted on: 2016-02-14
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Ricardo Martinez
  • Star ratings:
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I recommend this bus!
Great service for a great price. #winning
  • Posted on: 2016-02-14
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Laura
  • Star ratings:
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I recommend this bus!
It was a good ride....
  • Posted on: 2016-02-14
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: tyrone. williams
  • Star ratings:
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I recommend this bus!
ONLY. CHINESE. PEOPLE. ARE. ALOUND TOO. SIT. IN. FRONT SEAT. LAW. SUITE. COMING. SOON
  • Posted on: 2016-02-13
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: alex meriwether
  • Star ratings:
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I recommend this bus!
Nice ride, pleasant driver..
  • Posted on: 2016-02-13
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Danielle R.
  • Star ratings:
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I recommend this bus!
I paid for a ticket. I went to the location on the ticket n the bus never came. The lady in the store told me the bus stop moved. I had to purchase a new ticket and I was not reimbursed.
  • Posted on: 2016-02-12
  • Depature: New York, NY
  • Arrival: Augusta, GA
  • Name: Carmen Castro
  • Star ratings:
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I recommend this bus!
The bus and bathroom should be cleaner bathroom should be very clean and in working condition. The bus should be very clean and germ free at all times.during the winter heat should be on all threw the ride but not to hot and not to cold especially when there are children on the bus.
  • Posted on: 2016-02-11
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Valerie
  • Star ratings:
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I recommend this bus!
But I would beware of bathrooms and garbage not being emptied and odors. Heating and cooling acts funny. Some drivers will leave you, so make sure to know your bus #.
  • Posted on: 2016-02-11
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: Brent Morris
  • Star ratings:
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I recommend this bus!
Short and sweet
  • Posted on: 2016-02-10
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Ysaura
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Very tight space.
  • Posted on: 2016-02-08
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Curstin Williams
  • Star ratings:
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I recommend this bus!
terrible customer service
  • Posted on: 2016-02-07
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Shanae' Holmes
  • Star ratings:
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I recommend this bus!
It's winter time could you please utilize the heater when driving passengers to their destination. It would be greatly appreciated!!
  • Posted on: 2016-02-07
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Rebecca Santana
  • Star ratings:
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I recommend this bus!
My only problem was that there was no wifi available. And the USB ports to charge the phones/ devices didn't work. Other than that it was cool.
  • Posted on: 2016-02-06
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Curstin w
  • Star ratings:
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I recommend this bus!
no heat on the bus, very rude
  • Posted on: 2016-02-05
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Lamar featherson
  • Star ratings:
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I recommend this bus!
Horrible service we got into an accident and we've been waiting for hours on another bus also the driver isn't communicating with passengers so nobody knows what's going on
  • Posted on: 2016-02-04
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Lakiesha Foster
  • Star ratings:
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I recommend this bus!
I was not able to use my points during the booking process. The drivers and check in people in Manhattan were very rude. One time the bus never came to 3020 high point road.
  • Posted on: 2016-02-04
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: LaDarius Bryant
  • Star ratings:
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I recommend this bus!
The trip is really convenient and if it weren't for the price I probably would have been better off just taking the megabus. I was suppose to be in NY by 630am, 7am at the last but here it is 8am and now I'll be late for work!!
  • Posted on: 2016-02-02
  • Depature: Lumberton, NC
  • Arrival: New York, NY
  • Name: Jaleese
  • Star ratings:
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I recommend this bus!
Nasty smelling bathroom... no leg room
  • Posted on: 2016-01-31
  • Depature: Augusta, GA
  • Arrival: New York, NY
  • Name: Dennis Richards
  • Star ratings:
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I recommend this bus!
Un professionalism from some staff they allow passengers to play loud music from the moment we transfer bus on Friday night the 7 pm bus from Augusta it was a ride from hell the Red bus, the drivers when the stop for a break we don't know if it's a break or a pick up. Plz let your drivers inform passengers that the bus will be stopping for x time and plz let the drivers know that the playing of loud music is not allowed it was so bad Dennis Richards 6462866230
  • Posted on: 2016-01-31
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: G
  • Star ratings:
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I recommend this bus!
Bus was on time, driver was good, bathroom dirty. The overall ride was good.
  • Posted on: 2016-01-31
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Vincent brown
  • Star ratings:
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I recommend this bus!
Not bad my frost time traveling with this company I'll say I will use there service again
  • Posted on: 2016-01-29
  • Depature: New York, NY
  • Arrival: Augusta, GA
  • Name: T
  • Star ratings:
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I recommend this bus!
I travel on the GoTo Bus a lot and really enjoy it, but I have a compliant on my return trip that was not good. Me and some of the other passengers on the bus had to endure some passengers smoking marijuana on the back of the bus. It was awful and I know when the bus driver came to the back of the bus he had to of smelled it because it was so strong and the other passengers on the bus were annoyed about it as well. This need to be addressed and prevented from happening on other bus rides.
  • Posted on: 2016-01-29
  • Depature: New York, NY
  • Arrival: Lumberton, NC
  • Name: Quinton Bromell
  • Star ratings:
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I recommend this bus!
Great way to travel.
  • Posted on: 2016-01-28
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Douglas
  • Star ratings:
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I recommend this bus!
You need to be on time or early and when u say the bus is going straight to NY that's where we should be going besides making stops to rest and gas straight to NY cause that's what yous guys advertise
  • Posted on: 2016-01-28
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Franklin Hargrov
  • Star ratings:
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I recommend this bus!
Just didn't like the changing buses part. Went from a empty bus to a crowded bus.
  • Posted on: 2016-01-27
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: hilda dejesus
  • Star ratings:
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I recommend this bus!
Seats should be a little more comfortable.
  • Posted on: 2016-01-27
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Felita
  • Star ratings:
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I recommend this bus!
The bus had no heat the entire 9 hours, the bus should not pulled off knowing the passe
  • Posted on: 2016-01-27
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Ansoumane Camara
  • Star ratings:
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I recommend this bus!
Very good.
  • Posted on: 2016-01-26
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
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I recommend this bus!
The bus was broken down so the trip was Delayed by 2 hours. The staff was not letting us know what was wrong and they didn't even apologize for the Delay. They had us waiting outside in the cold for about 30 minutes before they decided to let us back in the waiting room because they were already closed. Even in the waiting room it was freezing they were giving no heat. After an hour they finally decided to drive us to the next bus stop but the van only took ten people per trip so I was stuck waiting for the van to come back around to pick the next batch up which was a 40 minute wait. Once the bus came there was only 5 seats left to get on and others had to wait for the nest bus to arrive which was 30 minutes later and who knows how many seats were available on that one. I understand the bus is only 35$ but you expect there to be some sort of communication and there was none! I usually do not do surveys but I felt this was needed to know. Never will I ever take this bus again. I would rather save up my money and take a plane or even the greyhound bus.
  • Posted on: 2016-01-25
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Erika Martin
  • Star ratings:
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I recommend this bus!
The bathroom was filthy. No toilet tissue, bad smell. Constant smoking in the bathroom by a passenger caused the whole bus to wreak of smoke.
  • Posted on: 2016-01-23
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Ramona Dinkins p
  • Star ratings:
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I recommend this bus!
Much better than Wanda buses
  • Posted on: 2016-01-23
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Toshiba
  • Star ratings:
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I recommend this bus!
My bus was cancelled due to weather which is understandable. However I don't agree with the refund policy. I do not believe that the customers should be held accountable for cancellation due to weather. I feel the company should refund when cancelled due to weather conditions.
  • Posted on: 2016-01-23
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Javell
  • Star ratings:
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I recommend this bus!
Due to potential snow storm goto canceled my bus from ny to sc i am thankful goto allowed my ticket to be open up to 30 days i believe so i will be traveling soon glad to see gotobus being safe and considered
  • Posted on: 2016-01-22
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Darrell Hill
  • Star ratings:
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I recommend this bus!
Confirmed a seat for this bus, had no idea I was on the wrong bus, and was kicked off a bus that was going to the exact same place and same stop I was but yet I'm told I cannot have my money refunded? The time I spent sitting on the wrong bus, I missed by bus and the bus station was closed. I only had to walk a block. That sucks!!! I had to book another bus for the next day.
  • Posted on: 2016-01-21
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: blondyde stfleur
  • Star ratings:
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I recommend this bus!
Good job
  • Posted on: 2016-01-19
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: greta gay
  • Star ratings:
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I recommend this bus!
great ride n service
  • Posted on: 2016-01-19
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Fran Ventre
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Would really like to have wi fi on the bus. Very impressed with today's experience since bus was clean er more punctual on this trip and driver was also much more courteous. Would also like option of drop off place being more accessible to public transport in Durham NC and a stop available in Chapel Hill NC. I've seen major improvement lately and hope that it continues since we really need to have this cost effective option and flexibility of schedule. If there is wi fi on bus I would add another star or two.
  • Posted on: 2016-01-18
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Jigna patel
  • Star ratings:
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I recommend this bus!
Very good service
  • Posted on: 2016-01-18
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Teshana
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I recommend this bus!
I was unable to catch the bus due to Mta construction but normally love taking the bus
  • Posted on: 2016-01-18
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Asyha Ward
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I recommend this bus!
I usually take this bus company. I was on time until I had to get on the train which was messed up and made me 2 minutes late i got to The bus as it was pulling off. I had to chase it down and the man said he will wait. Even tho I had a E-Ticket he still wouldn't let me on said I had to go to the office I go there and instead of listening to me they was rude and just turn the lights off and closed the door. Even after I said all I need is my ticket printed and the trains was messed up. No one would listen to me. So I lost my $35 and had to get on a different bus. Luckily there was another bus company going to Charlotte NC right beside it. After this experience I know not to take this bus again.
  • Posted on: 2016-01-17
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Eddie Robertson
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I recommend this bus!
I have taken this bus many times and each time I had a great experience
  • Posted on: 2016-01-16
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Arcola
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I recommend this bus!
Very nice ride I must say!
  • Posted on: 2016-01-13
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Zia khan
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I recommend this bus!
Dear Sir/ Madam Bus was not clean and Driver Was Talking on cellephone when He was Driving its Too Dangruse . Thanks Zia khan
  • Posted on: 2016-01-13
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: Takisa Joyner
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I recommend this bus!
I won't be riding ever again! The drivers were driving way to fast and reckless! The door would NOT close on the bus so it was very cold! The drivers wouldn't assist with opening the under carriage for bags or anything! Very disappointed but I guess you get what you pay for! Explains why it's only 35 dollars ...
  • Posted on: 2016-01-13
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Jennifer
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I recommend this bus!
Roaches crawling on the headrest of the seats will never take this bus company again
  • Posted on: 2016-01-12
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Adam
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I recommend this bus!
We stopped so many times and had to wait on people at each of them that it put us hours behind our initial schedule
  • Posted on: 2016-01-11
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Dana
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I recommend this bus!
Driver needs to drive a little bit more slower, I was scared when I was with this driver at 10p-7a North Carolina, otherwise yes I would refer a friend
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Issa yunes
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I recommend this bus!
First time taking this bus was an exciting experience, even got to witness a fight with no extra charge.
  • Posted on: 2016-01-10
  • Depature: New York, NY
  • Arrival: Lumberton, NC
  • Name: Takisha Mckinnon
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I recommend this bus!
The bus ride was descent. The seats are a bit uncomfortable as far as leg room goes but it was acceptable. The driver was very alert. I felt safe. We arrived to our destination on time. Overall I was satisfied.
  • Posted on: 2016-01-09
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Viktoriya Volobu
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I recommend this bus!
Horrible !!! Never , never again !!!! I can believe this happen in USA !
  • Posted on: 2016-01-09
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Christina pierre
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I recommend this bus!
Bathroom had nothing to clean hands with and they left the air conditioner on the entire time and it's winter time.
  • Posted on: 2016-01-04
  • Depature: Covington, GA
  • Arrival: New York, NY
  • Name: Forbes Medouze
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I recommend this bus!
The trip was excellent! The only problem is that the buses need to be properly cleaned and maintained. The toilets need to be sterilized at every stop. Thanks for your favorable consideration and response.
  • Posted on: 2015-12-14
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Jacob
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I recommend this bus!
This trip was a lot better than my first however during changing vehicles at a hub the company did not properly account for the number of people and we had to wait for another vehicle to show up as only a 9 passenger van showed up and there were about 14 of us.
  • Posted on: 2015-12-14
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Dakaris Joyner
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I recommend this bus!
A lil better than the Atlanta trip
  • Posted on: 2015-12-14
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: F Yearwood
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I recommend this bus!
Bus was not clean smelled like pee, seats disgusting, bus was late. Only reason to recommend is because of pricing
  • Posted on: 2015-12-13
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Jacob
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I recommend this bus!
The bus left late, the bus itself was dirty and ultimately broke down. The replacement bus was worse and overcrowded, however was a different carrier and that one broke down as well so I will end this review here, however the driver himself was courteous and polite.
  • Posted on: 2015-12-13
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Larry
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I recommend this bus!
Bus never came waiting there for 3 hours
  • Posted on: 2015-12-12
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: alex meriwether
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I recommend this bus!
Bus made too many stops..
  • Posted on: 2015-12-12
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Javell
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I recommend this bus!
To ensure comfortable trips make sure all the seats are reclining i shouldnt have to say to myself Thats what you get for riding a long distance for a cheap price overall im picking gotobus over any bus service
  • Posted on: 2015-12-11
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Rhonda wheeler
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I recommend this bus!
The bus was over crowded both going and my return trip which made it very uncomfortable
  • Posted on: 2015-12-11
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Jakil Powell
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I recommend this bus!
The way we have to change buses in the middle of the night and cramp up with other passengers is a hassle and very comfortable. Otherwise service is great and keep up the good job.
  • Posted on: 2015-12-10
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: louis loria
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I recommend this bus!
The bus was filthy.the bathroom was horrific...
  • Posted on: 2015-12-09
  • Depature: Lumberton, NC
  • Arrival: New York, NY
  • Name: johnny geralds i
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I recommend this bus!
the dvd player on the bus was not working
  • Posted on: 2015-12-09
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Natia
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I recommend this bus!
The buses are nasty and dirty. The drivers are rude and some of them are harassing passengers to go buy cartons on cigarette for them. The only amenity offered (power outlets)did not work. The price is good but you get what you pay for. I won't be using this service again.
  • Posted on: 2015-12-08
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Shtacky
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I recommend this bus!
Get rid of the roaches
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: WILLIAM
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I recommend this bus!
I treid to get on a bus the day before, and I got there at (:45 after having bought a ticket, but they oversold the 10pm bus and said I was late and wouldn't let me on. They said to call to get a refund, but I was on hold for over an hour before I hung up. I had to call many, many times to get a refund. Then I took a bus the next night, and they oversold it again, but I had gotten there early so I stayed to get on the next bus, which pulled up in a random place about 30 minutes late, and some people didn't get on that bus, but I forced my way on. It said it would get to NC at 5:30am, but it got there at 8am, 2.5 hours late, and the driver asked me to put in the address on his GPS, because he didn't know the address. Then we were dropped off at a mall parking lot which wasn't even the address given, so the person picking me up had to go somewhere different. And I sat in the very front seat - there were no traffice delays or road work or bad weather - it just didn't take 8 hours like your website said. It was a LIE. It was not a good experience. Also, they were pressuring people on the bus to buy them cigarettes with cash at gas stations.
  • Posted on: 2015-12-07
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Erica Green
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I recommend this bus!
The best thing about oriental pearl is that they are always on time, very punctual.
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Javell rosser
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I recommend this bus!
Way better than the hound thats grey
  • Posted on: 2015-12-07
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Shirley
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I recommend this bus!
Don't know if I would recommend it but I would use it again
  • Posted on: 2015-12-06
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: ada cabral
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I recommend this bus!
Cortesious and profesional driver enjoy a responsable driver home.
  • Posted on: 2015-12-06
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Rae
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I recommend this bus!
Wasn't told we had to switch buses ahead of time second bus was very dirty. The bus Wasn't swept and trash wasn't thrown out upon us getting on the new bus. Communication needs to be a lot better, I've been riding with this company for years and this was by far my worst experience ever.
  • Posted on: 2015-12-06
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Cecilia Pearson
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I recommend this bus!
Horrile Service. I had to switch buses ubruptly. The serice is the most horrible i have experienced. Never again.
  • Posted on: 2015-12-06
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Le'Ann Ruiz
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I recommend this bus!
It was a good experience.
  • Posted on: 2015-12-05
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Valerie robinson
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I recommend this bus!
The charge ports were broken behind me and two rows up. The bus was 30 min late. The driver rude. Several time I thought we were going to hit another vehicle.
  • Posted on: 2015-12-05
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: patricka
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I recommend this bus!
No heat bus freezing bus driver very rude and late
  • Posted on: 2015-12-02
  • Depature: Augusta, GA
  • Arrival: New York, NY
  • Name: Arthurenia Mathi
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I recommend this bus!
over all trip expierence was fine however comfort of bus temperature was uncomfortable. I will recommend the bus services to friends & family coworkers & class mates because of the service professional promptness & economical Packages offered.
  • Posted on: 2015-12-01
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Myles Cleveland
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I recommend this bus!
I was suppose to leave Greensboro, NC at 8pm on 11/29/15 but the bus didn't get to us until almost 10pm. I didn't get to NYC until 9am and I should have been there at 6am. I missed an appointment I had for 8am. I don't really think I will be using your service again. I will recommend your bus service to friends, but I will be letting them know about your service.
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: carolyn strickla
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I recommend this bus!
Why do you have all black people in the back and got all your people in the front this is not the 40 or 50 we all pay for a ticket unless they don't pay
  • Posted on: 2015-12-01
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Christine davis
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I recommend this bus!
Stops needs to be limited. Some stops we waited way over the allocated time they gave. Overall not to bad. Bathrooms need to be cleaned more frequently. It makes for an unpleasant ride dealing with the smell.
  • Posted on: 2015-12-01
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Naiesha
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I recommend this bus!
Funky bus , trash every where
  • Posted on: 2015-12-01
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: K.grafton07@gmai
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I recommend this bus!
On time and clean really would take this bus again
  • Posted on: 2015-12-01
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Mari
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I recommend this bus!
It's a terribly uncomfortable ride, the drivers are ride, the drivers all smoke on the bus, and the refund policy sucks.
  • Posted on: 2015-12-01
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Nyla
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I recommend this bus!
The windows were so nasty and dirty. The cleanliness definitely need to improve.
  • Posted on: 2015-11-30
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Jordan Reuben
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I recommend this bus!
The bathroom on the bus to Georgia smelled horrible. It made me feel a bit sick. The return bus wasn't so bad. But, they overbooked the returning bus. Two people were left to stand, until they were transferred into a new bus. Other than those problems, my journey was smooth and safe. The bus came on time, and the driver and staff made sure everyone was on the bus when we had our breaks.
  • Posted on: 2015-11-30
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Melanie Stelling
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I recommend this bus!
Going from ny with the bus was very unpleasant. The bathroom gave off a stench. It made my kids uncomfortable and they did not enjoy thanksgiving. .IT was so bad, they wanted to walk back to ny. The return trip was 100% better,but my kids are still sick from the fumes coming from the bathroom. Anyways, thank's for the safe trip to and from Georgia.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Omonya
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I recommend this bus!
The bus left and arrived on time with very good service and a great driver.
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Robin
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I recommend this bus!
The bathroom in the bus is always filthy, and so we're the air ducts and windows.
  • Posted on: 2015-11-29
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Leidy
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I recommend this bus!
This was my 2nd time riding the bus ,bus driver did not kno English. Only amenities bathroom on bus.
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Greg garland
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I recommend this bus!
Decent for the price. Definitely beats GreyHound. Basically you get what you pay for.
  • Posted on: 2015-11-29
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Carlton jones
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I recommend this bus!
Better signs on bus for seats. Nice if you have WiFi.
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Johnson soto
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I recommend this bus!
Well, I could say that my experience in this travel was nice , but still it need to better , I bought my round tiket , when I left Charlotte to travel to NY the bus was late , and we (passangers) were waiting for a while out side , and the whether it is not good
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Krystal
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I recommend this bus!
Coming from New York Was Great enough room places to charge your phone. Coming back was the worst couldn't sit with my child the bus was an hour late and already full with people when it pulled up. Next time I'll drive. Oh I also didn't even have a full seat to myself because there was a fat women who took up enough space to pay for 2 tickets. Very uncomfortable ride.
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Augusta, GA
  • Name: Arthurenia Mathi
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I recommend this bus!
Very friendly & kind staff try to ensure staff is comfortable.
  • Posted on: 2015-11-27
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Charemece
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I recommend this bus!
The bus smelled really bad almost unbearable other than that the service was great
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Dauda wakeita
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I recommend this bus!
The trip was very good
  • Posted on: 2015-11-25
  • Depature: Lumberton, NC
  • Arrival: New York, NY
  • Name: Mary Mackins
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I recommend this bus!
I had a very nice ride. I would for sure ride again.
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Karen Harris
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I recommend this bus!
No way to charge phones, very annoying.
  • Posted on: 2015-11-25
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Candice cooper
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I recommend this bus!
I booked this ticket at least a month in advance only to have the driver slam the door in my face and tell me no more seats on so no thanks giving for me with my family. Once I called the customer service number I was told to call back in the morning. This was my 2nd experience like this with this company. I can't believe the disregard and disrespect.
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Robine Blue
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I recommend this bus!
Need tissue and hand sanitizer in the restroom
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Conyers, GA
  • Name: Asfa Whyte
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I recommend this bus!
I tell people about the bus company but it's not much good because the cleanliness, punctuality and poor customer service by some of the drivers are a major problem. The first driver left late then at our stop in Virginia he gave about 12 customers money to purchase cartons of cigarette. I saw five customers returned and gave him back the money because the lady either told them she wouldn't sell them any more or cigarettes were done. I sat there and watch them. I also had to get off at Covington instead of Conyers because the bus was way late. I reached Covington at 1:29pm and I should have reached Conyers at 1pm. So to reach Conyers I would have been there by after 2pm These guys need to care about their passengers. Always clean the toilet before loading passengers, if not the bus isn't ready for precious cargos.
  • Posted on: 2015-11-24
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Asfa Whyte
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I recommend this bus!
My bus schedule was to depart at 5pm and it did at 5:19p. To arrive at 10am and did at 10:46am and that's not from traffic. The driver have made too many stops trying to get 1 or 2 passengers and to make it worse, the driver said 20 minutes break then it turned to 40 minutes. Next 10 minutes break and it turned to 30 minutes after. The second stop wasn't the drivers fault thou, it was the passengers based on the long lines at the bathroom and food stands. The bathroom look like it as never been cleaned, it's also stink. This need to be better. And why 2 drivers wasn't allowing anyone to sit in the front seat behind him, while the last driver didn't worry about that. The drivers said it was for drivers only as if the drivers need those extra seats.
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Thelma Claudio
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I recommend this bus!
I can deal with the bus not being top of line BUT I expect punctuality. These buses are always running behind scheduled and stop TOO frequent for the drivers to smoke, seriously? There is no way for family members to track the bus even though the website promises tracking and also text updates ... this is not true at all!
  • Posted on: 2015-11-24
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: NorSchon
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I recommend this bus!
I always rife this bus but thus time it was 1.5 hours late.
  • Posted on: 2015-11-22
  • Depature: Augusta, GA
  • Arrival: New York, NY
  • Name: Dariel Garrett
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I recommend this bus!
The bus reeked so bad it made me nauseous. Very over packed. I was so uncomfortable and squished into my seat I could have cried. Very unpleasant. Worst traveling experience of my life.
  • Posted on: 2015-11-22
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Cassandra
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I recommend this bus!
Excellent service the pick-up and drop off point were easy to access and the boarding was orderly.
  • Posted on: 2015-11-21
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: sonja Aldegon
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I recommend this bus!
The rest room needs to be cleaner.
  • Posted on: 2015-11-20
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Shantell Pitt
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I recommend this bus!
BUS SMELLED HORRIBLE. RESTROOM IN DEPLORIBLE CONDITIONS! Driver was EXTREMELY RUDE & DISRESPECTFUL towards myself and my 6 year old daughter.
  • Posted on: 2015-11-19
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: NIRMIT SHELAT
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I recommend this bus!
They don't inform us in advance about connection and location and time to change the Bus,that creates the confusion. Additionally restroom door always hits with the chairs right in front of it and chair was not reclining!!Information about arrival time is misleading as it was 4 hrs late from expected arrival time .
  • Posted on: 2015-11-18
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Sunny
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I recommend this bus!
While I was going the bus was ok but few people started smoking in toilet Which I believe should not be allowed and company should have more strict policy However it was cheaper and best deal but need some improvements Thanks
  • Posted on: 2015-11-17
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Cecile George
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I recommend this bus!
Seats very uncomfortable. Bus was very hot. Smell from the bathroom kept coming into the vents in the bus and was very unpleasant.
  • Posted on: 2015-11-17
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Edward Powell
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I recommend this bus!
I was with everything, Thank you fot your service a good price.
  • Posted on: 2015-11-16
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Gregory
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I recommend this bus!
There need to be more leg room between each seating
  • Posted on: 2015-11-16
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: TT
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I recommend this bus!
The only issue was the 2hr late arrival, which put me reaching work late.
  • Posted on: 2015-11-13
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Maria pena
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I recommend this bus!
THE BUS LEFT 1 HOUR EARLY AND DIDNT GIVE ME TIME TO GET ON AND I LOST MY MONEY AND I WANT A REFUND .
  • Posted on: 2015-11-12
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Keicha Howell
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I recommend this bus!
THE TRIP WAS OK. BUT MY LUGGAGE WAS TAKEN & NEVER RETURNED ON THE WAY DOWN TO N.C. & I HAD TO GO BUY CLOTHES TO WEAR.
  • Posted on: 2015-11-12
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Kalyan
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I recommend this bus!
Decent leg room and on time. Driver was cautious and was driving smoothly
  • Posted on: 2015-11-10
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Tamanna Hye
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I recommend this bus!
It is a cheap option to travel long distance. However the buses are unclean. The driver and staff cannot speak English. They don't know how to answer questions in English. It is very frustrating. I hate taking these buses but they are cheap. That's the only good thing.
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Rosemary Burgos
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I recommend this bus!
The driver called us "just customers" after being asked to help an elderly disabled woman with her bags. He was unprofessional and forgot that the customer is always right, because our satisfaction is the key to your success. I was on the 10pm bus on 11/6 to Fayetteville.
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: emmanuel nicolas
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I recommend this bus!
i was very impress with the trip, i will always use gotobus for my round trip and will also recommend gotobus to my friend and family. thank for the round trip, keep on doing the good job
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Conyers, GA
  • Name: Kerline
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I recommend this bus!
The drivers are rude and one of the buses had roaches.
  • Posted on: 2015-11-08
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: ronald glover
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I recommend this bus!
as a frequent oriental pearl rider, you get what yo pay for is my motto. With that being said, when we stop and have to switch buses mid ride is an inconvenience. Ppl are just getting comfy and situated and then have to get off unload and reload your things onto a different bus and then try to find a seat is unbelievable. I was sitting with my girlfriend and child in a 3 row seat to have to be separated from them because of the switch off the bus.It was a very unorganized, uncomfortable, and un nerving ride knowing that i was distanced from my loved ones on the trip.
  • Posted on: 2015-11-08
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: carlesia stevens
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I recommend this bus!
There was no to tolit paper to start the trip with,the bus was clean tho
  • Posted on: 2015-11-08
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Oneida
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I recommend this bus!
The trip and driver is always great . Can't control the passengers and their hygiene . Please Just clean the restroom before every .Trip and spray the seats
  • Posted on: 2015-11-08
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Richard hargrave
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I recommend this bus!
Very smooth ride
  • Posted on: 2015-11-08
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: David
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I recommend this bus!
Very prejudice with the first 4 seats upfront.
  • Posted on: 2015-11-08
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: timia shaw
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I recommend this bus!
I bought two tickets.... We were told to switch buses and I ended up with one seat on a dirty bus..ridiculous!!!!
  • Posted on: 2015-11-07
  • Depature: New York, NY
  • Arrival: Augusta, GA
  • Name: Tamerlan Amirov
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I recommend this bus!
NEVER EVER with Oriental pearl!seats are very uncomfortable, they do not lean back enough to rest. Other bus companies use this kind of buses for short distances. Bus arrived to destination 2 hours later. very unprofessional staff, driver tried to find out who paid less and traveled long with his ticket and stopped bus on half way to call police to make one passenger that he argued get off. because of their unprofessional management of ticket sales we lost another 30 minutes.
  • Posted on: 2015-11-07
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Danny smith
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I recommend this bus!
Very cramp and unprofessional
  • Posted on: 2015-11-06
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Diamond
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I recommend this bus!
It was hot and smelly on the bus. No room and outlets was not working.
  • Posted on: 2015-11-06
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Latoya White
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I recommend this bus!
The only problem I truly have is the switching of the buses from North Carolina . And we get packed on a crowded bus . I wish that could change .
  • Posted on: 2015-11-05
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Elverna Sloan Ad
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I recommend this bus!
Very unpleasant travel and I email your customer support I have not gotten an answer.
  • Posted on: 2015-11-05
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: rudeesha
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I recommend this bus!
The bus had stains on the seat and the first bus driver was rude...switching buses was also uncomfortable..the second driver was good..but the charger was not working under the seat as well
  • Posted on: 2015-11-04
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Latreva Mumford
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I recommend this bus!
On the return trip. The seat was very uncomfortable ..Got back to NY 3 hrs late. Was going to work and had to just went home..Great ride going on time and good driver.
  • Posted on: 2015-11-04
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Latreva Mumford
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I recommend this bus!
On the return trip. The seat was very uncomfortable ..Got back to NY 3 hrs late. Was going to work and had to just went home..Great ride going on time and good driver.
  • Posted on: 2015-11-04
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Patrick Gibson
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I recommend this bus!
Nice price and on time
  • Posted on: 2015-11-04
  • Depature: Lumberton, NC
  • Arrival: New York, NY
  • Name: Justin Craig Smi
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I recommend this bus!
I love it every time! It's clean and fast!
  • Posted on: 2015-11-04
  • Depature: New York, NY
  • Arrival: Lumberton, NC
  • Name: ron rogers
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I recommend this bus!
only to a guy, not a girl bathroom smell horrible
  • Posted on: 2015-11-04
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: movakmarie velox
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I recommend this bus!
Price wise its ok but the bus had bugs and the bathroom is always nasty and broken.
  • Posted on: 2015-11-02
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Gregory
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I recommend this bus!
This trip was a welcoming one in comparison to the others. The driver took the time to ensure all passengers knew where each stops were. Giving everyone a chance to get off or on.
  • Posted on: 2015-11-02
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Kendra Wilkes
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I recommend this bus!
My original bus for 1030 came at 11 just for the driver to not let us on the bus because there was no room even though I booked my ticket in advance driver said we had to take another bus that came at 1130 we didn't leave until about 1230 very late and I was very pissed will NOT be taking this bus NO MORE it's cheap but u get what u pay for and the seats are very tight and uncomfortable
  • Posted on: 2015-11-01
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Margaret
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I recommend this bus!
Bus driver from conyers, smoke on bus, I have asthma, he was texting and driving I did not feel safe.
  • Posted on: 2015-11-01
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Gregory
  • Star ratings:
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I recommend this bus!
There was no leg room on that bus. Start sending buses with a little more spacing in between seats on these long trips.
  • Posted on: 2015-11-01
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Gregory
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I recommend this bus!
Room for the legs is very important when traveling on a long trip. That needs to be factored in when selection is being made by management
  • Posted on: 2015-11-01
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Francis Hoepelma
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I recommend this bus!
Amazing service , comfortable , usb wifi! Best service in the us! You guys going to the top
  • Posted on: 2015-10-30
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Coralie Hook
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I recommend this bus!
I enjoy my rides with Go to bus. The bathrooms could be cleaner. They are very organized which makes the ride enjoyable. Please make customers sit in the right seats.
  • Posted on: 2015-10-30
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Cynthia phillips
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I recommend this bus!
Great traveling
  • Posted on: 2015-10-29
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Jennifer C.
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I recommend this bus!
The bus driver was swerving because he fell asleep at the wheel around 3:30 am. I recommend having two drivers for overnight trips.
  • Posted on: 2015-10-29
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Susan Ghim
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I recommend this bus!
Wed. 10/28/2015 10pm bus from NYC to Raleigh was a ride from hell. The ride was rough, meaning the driver was swerving back and forth and making the bus jerk back and forth. I finally fell asleep and was awoken a short time later by passengers yelling for the driver to wake wake up. The driver continued to swerve across 4 lanes of I95 and had the audacity to yell back at people that they were crazy. Then within an hour we stopped at 2 rest areas, not to get gas or let riders stretch but to let the driver buy cartons of cigarettes in VA. The bus was late getting to Raleigh. I take this bus frequently so I know it was late. The person picking me up in Raleigh had to wait 15 additional minutes. This particular driver was very unprofessional and dangerous.
  • Posted on: 2015-10-29
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Ramel Kelly
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I recommend this bus!
Bus driver was swerving and falling asleep
  • Posted on: 2015-10-28
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Dailar Porter
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I recommend this bus!
I broke my phone and the driver didnt care
  • Posted on: 2015-10-28
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Neil
  • Star ratings:
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I recommend this bus!
The majority of the power outlets were NOT working and the bus was to cold
  • Posted on: 2015-10-28
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Phyllis
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I recommend this bus!
It's cold out so the heat should have been more often. You should consider more comfortable seats since it's a 12 hour or more drive. Air freshner would be a plus. When I first got on the bus there was a stale odor on the bus.
  • Posted on: 2015-10-26
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Angela Robinson
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I recommend this bus!
A friend and I traveled to New York on the 23rd of October. First the bus arrives then we get raliegh the bus broke down. They were not assuring us we were going to get to our destination. We then switch to another bus. After an hour or two of riding we then switch bac on the bus we left Columbia in. That bus was suppose to had been broken. All the bathrooms were nasty had no toilet tissue. The seats were nasty and the staff was rude you couldn not understand what they were saying. The bus trip was awful I would never recommend anyone to #gotobus#
  • Posted on: 2015-10-26
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Asfa Whyte
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I recommend this bus!
The stench of the bus was unbearable along with the tight seat space. The staff was not courteous at all. Why was the front seats reserved for Chinese only? That's like a race issue, just despicable. I only take this bus out of convenience, but you guys need to do better, you're not transporting goods, we are human beings.
  • Posted on: 2015-10-26
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Leon Reid
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I recommend this bus!
Too many unscheduled stops for individuals.
  • Posted on: 2015-10-26
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Passion
  • Star ratings:
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I recommend this bus!
The bus was late arriving to pick us up . Then the driver took almost an hour to put 7 ppl on the bus then he took forever to drive off. The bus makes too much rest stops and were going past time to getting dropped off
  • Posted on: 2015-10-26
  • Depature: New York, NY
  • Arrival: Conyers, GA
  • Name: Lillian
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I recommend this bus!
All bus drivers should announce how the ride will be and arrival time and breaks before depart. Communicate with your passengers. And if you see someone standing (not able to find a seat) don't pull off the bus. It's a safety hazard. Pretend you care
  • Posted on: 2015-10-25
  • Depature: Augusta, GA
  • Arrival: New York, NY
  • Name: Debra Pearson
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I recommend this bus!
I have used the service a few time and everything was ok. Until this last time my brother was left by the drive in the wrong state, customer service was bad and they tried to blame us for what happened. Each time we call back they hung up on us. We finally had to get him on another bus company to get him home.
  • Posted on: 2015-10-23
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Lila Papadakis
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I recommend this bus!
Much cleaner bus than last
  • Posted on: 2015-10-21
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Mea
  • Star ratings:
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I recommend this bus!
Worst experience. I felt as if I just got robbed
  • Posted on: 2015-10-21
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: robin burnes
  • Star ratings:
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I recommend this bus!
I missed my bus so I was referred to their sister co. They were not clear in their directions. The english was limited. Once I found the bus on Allen st. I was o.k. the leg room was.limited and the english of the drivers was very limited as well. Otherwise all else was good.
  • Posted on: 2015-10-20
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Elsa Soto
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I recommend this bus!
Drivers should not spend long time buying stuff while passabgers are waiting..
  • Posted on: 2015-10-19
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Kurt Moorman
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I recommend this bus!
Terrible. If I could give less than 1 star I would. 2 hours late. Stopped like 6 times. Never again
  • Posted on: 2015-10-19
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: woodley
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I recommend this bus!
The rest room need to be much more cleaner and keep fresh
  • Posted on: 2015-10-19
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Patrice
  • Star ratings:
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I recommend this bus!
Bus was very noisy I believe due to fuel injectors or catalytic converter issues bus sluggish going uphill. An issue with One of the passengers was smoking inside bathroom. Did not know procedures for reporting smoking violators with causing conflicts among passengers. Otherwise would highly recommend due to price and arrival times
  • Posted on: 2015-10-19
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: J
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I recommend this bus!
Bus drivers make unscheduled stops to purchase large quantities of cigarettes from multiple gas stations. Very unprofessional.
  • Posted on: 2015-10-17
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Leryia Minnis
  • Star ratings:
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I recommend this bus!
I overall enjoyed my trip
  • Posted on: 2015-10-17
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Juan Vega
  • Star ratings:
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I recommend this bus!
Reserve online and gave me almost the last seat by bathroom and the person near to me get better seat because my vas not recline, he came 40 minutes ahead
  • Posted on: 2015-10-16
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Robin
  • Star ratings:
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I recommend this bus!
The bus was not on time. Staff was not friendly.
  • Posted on: 2015-10-15
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Yusupha
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I recommend this bus!
The Chinese discriminate other race they allocate all the front seats to their own people and the rest at back of the bus. They don't have a good customer service.
  • Posted on: 2015-10-15
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: tee
  • Star ratings:
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I recommend this bus!
bus was a little late leaving Charlotte.trip wouldve been alot better had I and another passenger didn't get bit by bugs, THINK it was bed bugs. Company need to clean seats fumigate the bus or something. Overall it wasn't a bad tripbut i will bring bug spray if travel again
  • Posted on: 2015-10-14
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Rodrigo Mayorga
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I recommend this bus!
No! There is chaos , seating reservations are not enforced, passengers will seat and spread in any seat of their pleasing. Driver does not enforce anything, smoke pot and cigarettes in the bathrooms. No notice of transfers on the itinerary. Overall a disaster.
  • Posted on: 2015-10-13
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Deysy
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I recommend this bus!
Was horrible service, I BOUGHT a ticket to get ny at 7:00am, and i got here at9:45am.my trip was around 14 hour.I didn't recommend.to many stop to get more people
  • Posted on: 2015-10-13
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Andy Daniel-John
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I recommend this bus!
Because of the late service I missed a flight in NY. The bus was scheduled to arrive at 7am, at 6:30am the bus was making a rest stop in New Jersey more than an hr away from final destination. Which left no room for the unexpected flat tire repair that took another two hours... Bus never arrived at Chrystie St until 9:45 am
  • Posted on: 2015-10-13
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: jonahiry
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I recommend this bus!
Because I lost my bag. I was transferring bus, put my bag away. When i reached my stop when to get my bag but it was gone.
  • Posted on: 2015-10-13
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: William Barrett
  • Star ratings:
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I recommend this bus!
I will never use this bus service again... On my trip down we were an hour late because the driver stopped in Virginia to load up on cigarettes. He even got passengers to go in the store to buy more cartons. Now on my trip back, they show up 40 minutes late, pack us in like sardines, without putting on the ac. Now we're at a rest stop with a blown tire. Over an hour late to my destination.. Pathetic!!
  • Posted on: 2015-10-13
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Inell beatty
  • Star ratings:
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I recommend this bus!
Any time I travel I take this bus and my family.
  • Posted on: 2015-10-13
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Germaine Kee
  • Star ratings:
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I recommend this bus!
Bus station could be cleaner, especially the bathroom!
  • Posted on: 2015-10-13
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: sh
  • Star ratings:
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I recommend this bus!
Horrible dirty bus barely stopped at rest stops
  • Posted on: 2015-10-12
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Tyranna Brown
  • Star ratings:
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I recommend this bus!
The bus was nice but it was real late they just need to be on time nice clean n quiet.
  • Posted on: 2015-10-12
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Tornette Story
  • Star ratings:
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I recommend this bus!
The bathroom stinks needs to be cleaned and the smell was horrible. The septa Tank lid came off the smell once again horrible.no shade in the bathroom. Gum on the seat.we got on the road at 4:30p and wasn't aloud to get off until 3:00am after making 5 small stops. I can go on about the bugs (nats).If you clean it up you'll make more money.
  • Posted on: 2015-10-12
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: shewanna Rogers
  • Star ratings:
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I recommend this bus!
The driver was rude and yelled at me after I was locked inside the bus. I will never take Oriental pearl again.
  • Posted on: 2015-10-11
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: David Bishop
  • Star ratings:
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I recommend this bus!
Very prejudice with front seating. Only reserve for Chinese people.
  • Posted on: 2015-10-11
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: ELVERNA SLOAN-AD
  • Star ratings:
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I recommend this bus!
Bus drivers need to be speak louder when letting customers know how many minutes they have when they stop for a break.And also if they are going to get gas and are moving the bus from the spot they drop you off at.
  • Posted on: 2015-10-11
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Shadae gillyard
  • Star ratings:
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I recommend this bus!
My bag was no where to be found when I arrived at my destination the driver just smiled and didn't care , I walked into the office and they told me that if they didn't find the bag then that's it I get no money back my bag is just gone .
  • Posted on: 2015-10-11
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Dominic
  • Star ratings:
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I recommend this bus!
Bus was late. Driver was extremely rude. Pulled over on the side of the highway to argue with one customer and tried to physically fight another customer. Half of the charging outlets did not work. Driver did not know wifi password. Some paying customers were forced to wait for another bus they did not pay for. Only good thing about this was the price. I will not recommend this bus line to anyone. Customer service rating is a zero.
  • Posted on: 2015-10-10
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Yolanda neptune
  • Star ratings:
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I recommend this bus!
Floors sticky
  • Posted on: 2015-10-09
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Tonya Troupe
  • Star ratings:
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I recommend this bus!
I just wish you would let us know that we have to switch buses before we leave NY
  • Posted on: 2015-10-08
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Suzanne romano
  • Star ratings:
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I recommend this bus!
two buses broke down in 1 night, the driver had to back track an hour back down south to richmond VA to pick up even more people that couldn't fit on the bus to begin with. WORST bus experience ever.
  • Posted on: 2015-10-07
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Mary
  • Star ratings:
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I recommend this bus!
First of all I used all the time.When we got on in Columbia SC.the bus smell horrible.like something died on it.we rode all the way to NC until we change bus.It was horrific.Everyone was to glad to change bus. I kept something over in nose and as each person got on the first question was what is that smell? This is the first time I ever had a complaint.
  • Posted on: 2015-10-06
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Kimberly
  • Star ratings:
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I recommend this bus!
On my ride from Charlotte to NY, I was assaulted by the passenger seated behind me. He struck me on the head after we had a disagreement about reclining my seat. Other passengers witnessed the blow. The driver asked him to move seats but he refused. 911 was called. I am in talks with the NC police. I would like Oriental Pearl's cooperation.
  • Posted on: 2015-10-06
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Veronica
  • Star ratings:
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I recommend this bus!
If they are not looking for comfort and different clientele.
  • Posted on: 2015-10-05
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Ben Hinman
  • Star ratings:
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I recommend this bus!
The driver was nice and everything happened on time (we arrived an hour late but that was for bad weather). The bus became extremely dirty as the trip went on, but that's the fault of the passangers. Maybe one large trash bag in the front would be helpfulp. ALSO the outlets did not work. A power outlet is a strong selling point for these bus trips, but without power I had no entertainment, which is all on my phone. I will definitely never travel with Oriental Pearle again, nor will any of my friends or family, as this made the experience very enjoyable.
  • Posted on: 2015-10-05
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Barbra Allen
  • Star ratings:
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I recommend this bus!
Will recommend to a friend only,because buses travel to un-heard of small towns .😃
  • Posted on: 2015-10-04
  • Depature: New York, NY
  • Arrival: Covington, GA
  • Name: JANENE
  • Star ratings:
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I recommend this bus!
This trip was ok driver was on time I reached my destination safe and sound ahead of time, there needs to sanitizer an tissue placed on the buses its unsanitary to not wash your hands after using the bathroom. Overall I love the bus the price an all but bus needs more amenities
  • Posted on: 2015-10-04
  • Depature: Covington, GA
  • Arrival: New York, NY
  • Name: JANENE
  • Star ratings:
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I recommend this bus!
I was cramped last minute more ppl got on the bus in new York, they need to
  • Posted on: 2015-10-04
  • Depature: New York, NY
  • Arrival: Covington, GA
  • Name: JANENE
  • Star ratings:
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I recommend this bus!
Besides the air being able off For part of the trip everything was good even arrived to my destination early
  • Posted on: 2015-10-04
  • Depature: Covington, GA
  • Arrival: New York, NY
  • Name: JANENE
  • Star ratings:
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I recommend this bus!
Horrible trip the outlets were not working so mid trip we transferred onto another bus, the emergency exit was leaking water wetting up passengers all the way because The rain outside. I love the price of the tickets the bus drivers are always pleasent. Also the air was off air was hot and stifling
  • Posted on: 2015-10-03
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: S. Tay
  • Star ratings:
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I recommend this bus!
I've been using this bus company for over two years an I can honestly say this was the best ride ever it was on time arrived as scheduled no problems..and no bed bug on bus!
  • Posted on: 2015-10-02
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Seth murphy
  • Star ratings:
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I recommend this bus!
Its ok seats could be bigger more rest stops for cigarette breaks cleaner bathroom but overall it's okay
  • Posted on: 2015-10-02
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: morie velox
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I recommend this bus!
Nasty bathroom and condition of bus dirty. People very disrespectful.
  • Posted on: 2015-10-01
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Ana Cuevas
  • Star ratings:
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I recommend this bus!
the best, and cheap
  • Posted on: 2015-09-30
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Cherille Yon
  • Star ratings:
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I recommend this bus!
Did not like that I had to change buses. I will not book this bus company coming back to New York again.
  • Posted on: 2015-09-30
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Anonymous
  • Star ratings:
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I recommend this bus!
The bus driver pulled a gun on someone during an argument 1.5 hours into my trip to NYC. Thankfully the tickets are cheap. Needless to say I got off the bus and had a friend pick me up after numerous police cars started showing up.
  • Posted on: 2015-09-28
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: Adam Wamsley
  • Star ratings:
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I recommend this bus!
The bus ride is long and to kill time I use my phone a lot! most of this buses USB outlets were broken or pushed up in the roof and un-useable. It made for a very rough ride. If they would have been working it would have been a much much nicer ride. Also, I'm 6' tall and if the person ahead of you puts a seat back your knees will be smashed, so be prepared to spread 'em and get comfy with whoever is next to you for the ride ( hope they're not blasting music or talking on the phone the whole time!!!)
  • Posted on: 2015-09-28
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: James Richburg
  • Star ratings:
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I recommend this bus!
I appreciated the bus being there early and leaving on time from Columbia, SC.
  • Posted on: 2015-09-28
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Claude
  • Star ratings:
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I recommend this bus!
Cleaner and better than last time! : )
  • Posted on: 2015-09-24
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Beverly Joyner
  • Star ratings:
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I recommend this bus!
The bus is packed like sardines. Over booked and there is no level of comfort. Passenger should be able to use there ticket as long as it is in the same day or in a 24 hour period. It is horrible to pay for a new ticket because of confusion about a midnight trip and it being the next day. there should be room to cover this and not have to purchase a new ticket. I am bitter about this experience with GotoBus.
  • Posted on: 2015-09-24
  • Depature: Covington, GA
  • Arrival: New York, NY
  • Name: Kathrina
  • Star ratings:
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I recommend this bus!
Person had bedbugs driver was laughing at passenger when was told. Bus smelled really bad
  • Posted on: 2015-09-23
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Jasmine
  • Star ratings:
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I recommend this bus!
Need to clean bus station in Ny.
  • Posted on: 2015-09-23
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Ardelia douthett
  • Star ratings:
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I recommend this bus!
I just took a trip to NYC....the bus driver was very rule to the customers on the bus.....
  • Posted on: 2015-09-22
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Claudia
  • Star ratings:
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I recommend this bus!
Bus was ok ..only some of the people,!!!
  • Posted on: 2015-09-22
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Germaine Kee
  • Star ratings:
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I recommend this bus!
Service has gone down recently, the bus was extremely late with no notification.
  • Posted on: 2015-09-22
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Tisha
  • Star ratings:
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I recommend this bus!
It was OK some problems with other passengers at the beginning but other than that it went well.
  • Posted on: 2015-09-22
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Carlton Palmer
  • Star ratings:
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I recommend this bus!
Very impressed. Very Satisfied
  • Posted on: 2015-09-22
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Lisa Gilgeours
  • Star ratings:
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I recommend this bus!
Excellent service
  • Posted on: 2015-09-21
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Key Berrien
  • Star ratings:
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I recommend this bus!
People were smoking on the bus the driver said nothing! It was dirty pampers on the floor. Most of the plugs didn't work
  • Posted on: 2015-09-20
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: margaret paniagu
  • Star ratings:
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I recommend this bus!
The driver spent 30 minutes at the last rest stop because he was sending other riders to purchase several cartons of cigarettes for him. He did the same thing at the first rest stop and consequently I did not arrive in Raleigh until after 9am.
  • Posted on: 2015-09-19
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Matthew Morrison
  • Star ratings:
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I recommend this bus!
No wifi (even though it was advertised) Bus stopped at small gas station with other buses so did not have enough space for passengers to use restroom and purchase items in the store. Should stop at an actual rest stop when on a bus. On second stop (6 hours into trip) the driver said we would stop 15 minutes and we stopped an hour. Put is behind schedule and unable to stop for a rest again. Instead of filling up when we stopped at gas station, we had to waste time filling up another place. And no one could get off for a break. Overall worst experience I've had with driver and stops on a coach.
  • Posted on: 2015-09-19
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Tyrell creighton
  • Star ratings:
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I recommend this bus!
The people in the main office is very rude. The address to the location where I was catching the bus was wrong and no one was able to assist. Unable to get my refund of any sort. Just a total horrible experience. never again. An extra $15 buck can put you on a gray hound. Stay away.
  • Posted on: 2015-09-18
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Kim
  • Star ratings:
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I recommend this bus!
The bus was filthy. The seats are uncomfortable. However, the bus staff was helpful. Bathrooms need smoke detectors and are filthy
  • Posted on: 2015-09-18
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Kim
  • Star ratings:
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I recommend this bus!
You have no smoke detectors in the bathroom to detect people sneaking to smoke in the toilet
  • Posted on: 2015-09-18
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: JoAnne Antoine-S
  • Star ratings:
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I recommend this bus!
When the service gets better, examples: working bathroom clean, working wifi and usb/outlets, other than that the services is fine
  • Posted on: 2015-09-15
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Donny
  • Star ratings:
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I recommend this bus!
Only thing about it the bathroom should've been dumped when they fill up and the seats was a little tight and I feel first come to a empty seat get it that mean I pay my money like everybody else so if the first is free that where you sit if you want that seat
  • Posted on: 2015-09-15
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Cheryl Oakley
  • Star ratings:
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I recommend this bus!
Aside from the bus being 35 minutes late the ride was okay.
  • Posted on: 2015-09-13
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Yolande Wesley
  • Star ratings:
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I recommend this bus!
The staff was not lets say cordial at all. The trip up wasn't to bad as we sat near the front, although the port to charge my phone was not working (a problem on both bus rides). The trip down was another story due to traffic it took over an hour and a half to get to the bus, normally a 30 minute trip. The only seats left together were right in front of the bathroom (which was dirty with not toilet paper or hand sanitizer). The seat in front of my daughter was broken in the laid back position and the one in front of me bounced back at the slightest bump. I might take this bus again if I had to but it wouldn't be first or second choice that's for sure. I know the more people you can get on the bus the better your profit margin but that seat and the ones in the very rear of the bus are simply to short on leg room. And incase you think I'm tall I'm 5'2 1/2" my daughter is 5'3". I couldn't in good conscious recommend this bus to anyone and even then it would be with the advise to get there early so they could get a "comfortable" seat.
  • Posted on: 2015-09-11
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Dennison
  • Star ratings:
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I recommend this bus!
The ride was a bumpy one. I ride this bus because it is cheap. I understand that the drivers have a schedule but they must understand that they have people of different ages, I happen to be 71 years old and we shouldn't have to beg the driver to stop for food.You need to pay more attention to the bathroom, what is so hard about emptying what ever is in there and mop the bus, everywhere you walk is sticky stuff on the floor of the bus. Clean the windows, have shades on the window to shade from the sun. Yes, I'll use you again, but I'll be checking and I'll also be letting you know. Oh, another thing, you guys need to learn how to speak to people, you are in the people business, learn some customer service, it'll do you wonders.
  • Posted on: 2015-09-11
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: kyisha
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I recommend this bus!
Bus wasn't clean at all. Old raggy bus. The outlets on the one side of the bus didn't work.... I was disappointed...I hope the service improve by my next travel or IF I recommend a friend. My ride was uncomfortable...
  • Posted on: 2015-09-10
  • Depature: New York, NY
  • Arrival: Covington, GA
  • Name: Linda Jackson
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I recommend this bus!
TERRIBLE BUS NEVER SHOWED UP AT ADDRESS 10030 INDUSTRIALBLVD NE COVINGTON GA IN FRONT OF DECATUR PEDIATRICS. THEREFORE I HATE THE SERVICE.
  • Posted on: 2015-09-10
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Felecity Yearwoo
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I recommend this bus!
Bus broke down no staff communicated what the issue was and when it will be fixed. State trooper called and roadside assistance
  • Posted on: 2015-09-09
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Chyna Allen
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I recommend this bus!
The drivers and people who service the station is rude and do not care whether you know where to go or not they will ignore you by all means only good part it's cheap
  • Posted on: 2015-09-09
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: ludris
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I recommend this bus!
dirty floor, the bus was late. something in the bus bite people maybe beg bugs.
  • Posted on: 2015-09-09
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: ludris
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I recommend this bus!
bathroom are disgusting, floor are dirty need more cleaning and the driver made too many stops.
  • Posted on: 2015-09-09
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Zsa Zsa
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I recommend this bus!
The restroom was dirty with no tissue or water to wash hands
  • Posted on: 2015-09-08
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: kk
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I recommend this bus!
The overall ride was ok other than I got bit really bad by something on my shoulder n on my ankle.A total of 4 times and my daughter n sister was bit also.
  • Posted on: 2015-09-08
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Leshon
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I recommend this bus!
I would travel with this company again.
  • Posted on: 2015-09-08
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Cynthia Bryant
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I recommend this bus!
Would not let me get my bags off the bus.my husband was having chest pain and took him to thee hospital.
  • Posted on: 2015-09-07
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: ada cabral
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I recommend this bus!
Great ride ienjoyed my trip excellent driver very respectful.
  • Posted on: 2015-09-07
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: samika smith
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I recommend this bus!
I took the bus a lot of time, from new York to Raleigh back and forth. The was good and on time
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Conyers, GA
  • Name: Renea
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I recommend this bus!
My seat had bags with trash empty liquor bottle on it
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Sabrina stephens
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I recommend this bus!
The bus was a hot box the ac was broken and I was hot and sweaty all the way
  • Posted on: 2015-09-07
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Delcia
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I recommend this bus!
This was my sister and my first time using GotoBus.com. We had a good experience. The driver and staff did not communicate often with us to give us any type of update regarding the stops the bus would have or estimated time of arrival. This was the only thing we found. With this said, we will use this mode of transportation in the near future.
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Delcia
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I recommend this bus!
This was my sister and my first time using GotoBus and it was a good experience. We will do this again.
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Melissa Toney
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I recommend this bus!
People were fighting on the bus, smoking marijuana and there were roaches on the bus. It was a terrible experience.
  • Posted on: 2015-09-07
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Roddes
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I recommend this bus!
There's no space in the seat!!! My backs and knees are killing me now!!!
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Deborah Ervin
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I recommend this bus!
I was very much disappointed when driver stop for gas at normal 85south stop. He gassed up with a bus full of ppl. I did nor know the bus was allowed to do that, I will check myself for my safety. Also he did not allow us to get off bus and that's our regular 20 minute food stop so I was starving and unable to purchase my food and cigarettes.
  • Posted on: 2015-09-06
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Lakisha
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I recommend this bus!
The bus was to cold the ac was up yo high
  • Posted on: 2015-09-06
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Nathally
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I recommend this bus!
The floor of the bus was really dirty, sticking to the shoes, the bus was scheduled to leave at 11:15pm and got to the meeting place just at 12am.. The driver was kinda rude with the costumers. But we got to our destiny anyway so, it wasn't that terrible.
  • Posted on: 2015-09-06
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: joyce
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I recommend this bus!
The bathroom was disgustingly dirty.
  • Posted on: 2015-09-06
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Debra Smith
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I recommend this bus!
The bus was two hours late, it could use some cleanliness with the bathrooms. Pets on the bus wow fleas jumping on me. I got what I paid for.
  • Posted on: 2015-09-05
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Paula
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I recommend this bus!
Great value and professional service. The only negative point was no paper in restroom and no hands sanitizer. Same at the Charlotte bus office, no toilet paper, no hands soap and the electric handsdrier was not working either.
  • Posted on: 2015-09-05
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Alex Rice
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I recommend this bus!
Real fun ride
  • Posted on: 2015-09-05
  • Depature: New York, NY
  • Arrival: Covington, GA
  • Name: Olga Wortham
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I recommend this bus!
The bus only made one stop 20 minutes to eat and restroom, from 8pm to 1:30 in the afternoon he should have gave two brakes there were two people who were diabetics and had a problem because they cold not get off to but something to eat.
  • Posted on: 2015-09-05
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: jonathan jones
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I recommend this bus!
Enjoyed the fact that there was not alot of long waiting stops and the drop off was peacfull. Good trip.
  • Posted on: 2015-09-05
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: keisha boynton
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I recommend this bus!
This weekend your bus company was very unorganized. The staff very crasp. Many folks including myself were left stranded due to your lack of organization and overbooked buses.I would never recommend this company to anyone not even my enemy.
  • Posted on: 2015-09-05
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: kiyarna mcknight
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I recommend this bus!
Bus was very uncomfortable,seats are hard and broken.i use this company offend and we never arrive on time.bathroom is always very nasty.
  • Posted on: 2015-09-05
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Freddie
  • Star ratings:
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I recommend this bus!
I fly everywhere except to NY...The deal is too sweet.. $70-$120 RoundTrip with Night Travel.
  • Posted on: 2015-09-05
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Ms Garcia
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I recommend this bus!
I would recommend because of price, last couple of trips habe been rough, overcrowding, outlet not working, AC bent above me didn't work
  • Posted on: 2015-09-05
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Arcola pointer
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I recommend this bus!
This trip was way to crowded aposed to any other trip I have taken...I guess because of Labor Day...it took me a while to get my ticket checked in because the gentleman was having a conversation with I guess one of his own cultures and it took more time than needed being there was other people to be checked in as well!
  • Posted on: 2015-09-04
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Renea
  • Star ratings:
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I recommend this bus!
Bus was crowded but we was on time we get to stop a extra I like
  • Posted on: 2015-09-04
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Limbert Vasquez
  • Star ratings:
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I recommend this bus!
Positive:Great Driver, Great bus. Very safe. Awesome price. Negative: I went to pick up my mother at the bus stop today and the bus was almost 1 hour late.
  • Posted on: 2015-09-03
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: KRISTOFF JONES
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I recommend this bus!
GREAT SERVICE,ON TIME,RESPECTFUL DRIVERS & RELIABLE.I PREFER THIS SERVICE OVER ANY OTHER BUS COMPANY.I RECOMMEND EVERYONE USE THIS SERVICE.THANK YOU!
  • Posted on: 2015-09-02
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Mercedes Fontana
  • Star ratings:
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I recommend this bus!
reasonable price!
  • Posted on: 2015-09-01
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Amy Lamb
  • Star ratings:
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I recommend this bus!
I would not recommend this company because I purchased my tickets online when I got there I realized I purchased the wrong date. I had to purchase a new set of tickets in order for my kids. I have tried getting my refund for the tickets that I purchased online but have been given the run around when a person gets on the phone. I have tried numerous times and have been on hold for long periods of time without any resolution. The worst customer service ever.
  • Posted on: 2015-09-01
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Evelyn Estrella
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I recommend this bus!
My experience coming back was awful. Once the bus started moving the smell from the bathroom was horrific plus there were bugs on the bus. This was my first long trip on this bus. When I first purchased my families ticket I thought it was going to only make the two stops posted on the screen plus obvious the rest stops but it just stopped everywhere once we got to the Carolinas. I dont know if i would take it again
  • Posted on: 2015-09-01
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Jeffrey Hines
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I recommend this bus!
I take oriental pearl all the time. The only problem i have is I never make to New York at the time the bus is suppose to arrive. Every thing else is ok.. I leave my destination on time. And your company is very affordable. I also believe kids should pay half price not the same as an adult.
  • Posted on: 2015-08-31
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Ahmani
  • Star ratings:
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I recommend this bus!
When I travel with my son I expect to sit with my three year old. There is no reason why he should have to sit with some stranger and not his mother. I sat my son on my lap for the majority of the ride no one moved their seat. The bus driver didn't acknowledge it either. However, when the Asian lady came on the bus with her daughter the bus driver made the person move so they could sit together. I was very upset about this. However, someone eventually moved their seat so my son and I could sit together. I also wish the bathrooms were clean. I had to have my son wait to pee until we stopped at 8:00 am to pee. The bathroom was awful. As always the only reason I take this bus is because of how fast we get to out destination and how cheap the tickets are.
  • Posted on: 2015-08-31
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Sheila Newberry
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I recommend this bus!
The bus service was excellent Victor & I just had a little discomfort due to the people sitting in front of , they were so inconsiderate putting their seats all the way back to the point we had no knee room. I know that the seats are made to go back, but when your riding 13 to 14 hours on a bus people need to respect each other's space. Our knees was hurting because we couldn't barely move. So this is something that should be stated to everyone that takes the bus service. Yes put the seats back for comfort, but not all the way back on the person sitting behind that is so disrespectful and inconsiderate and we was sitting in the third row. Seating comfort has nothing to do with what ethnic background you are when we all are paying the same fee. The two guys that pushed their seats back on our knees was Chinese . We are not into what culture anyone is we just want the same respect. So this is our only complaint other than that the service is excellent.
  • Posted on: 2015-08-31
  • Depature: New York, NY
  • Arrival: Covington, GA
  • Name: Wesley Davis
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I recommend this bus!
Having a power source was awesome but not having wifi sucks. Also they should have a cleaning personnel to clean the bathroom during the trip. The fare was very reasonable and well worth it. I would use them again for sure.
  • Posted on: 2015-08-31
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Ann savell legra
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I recommend this bus!
Clean, useful good service
  • Posted on: 2015-08-31
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Jessica
  • Star ratings:
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I recommend this bus!
Bathroom was nasty and no tissue in bus
  • Posted on: 2015-08-31
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Felicia Pender
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I recommend this bus!
I wish it was most space the other passages don't have no respect
  • Posted on: 2015-08-30
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Ada pendergrass
  • Star ratings:
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I recommend this bus!
One of your drive was very in polite to a passage he call him out of his name for no reason at all all he had to said that he couldn't sit in the front seat but no he said nigger can't sit here that was not call for and will be report it to naccp so you need need to let them know how to treat there ride I really didn't like what he did cause we are not nigger we are black people he need show some respect toward us other than that when they change bus drive the other one was real nice
  • Posted on: 2015-08-29
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Aqeel
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I recommend this bus!
It was good
  • Posted on: 2015-08-29
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Deborah green-pe
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I recommend this bus!
Iwas disappointed,we where supposed to make it to ny by 10.but we didn't arrive til after 11 o'clock..the bathroom wasn't clean,the smell from it was really sickening..half of the plugs to charge phone wasn't working..I like the fact that it's cheaper, doesn't mean that we want to be treated and talked to like we're second class citizens..which I've witnessed some of your drivers doing...I truly hope that 5hese matters are resolved..thank you in advance..
  • Posted on: 2015-08-29
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: lisa gilgeours
  • Star ratings:
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I recommend this bus!
great ride
  • Posted on: 2015-08-27
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: JD
  • Star ratings:
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I recommend this bus!
Some room for improvement
  • Posted on: 2015-08-27
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Todd Ross
  • Star ratings:
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I recommend this bus!
Bathrooms Can Be More Clean With Toilet Paper And Hand Sanitizer. Buses Can Arrive & Depart On Time As My Last Few Trips They Haven't But Overall It's A Great Service Just Needs A Little Improvement
  • Posted on: 2015-08-26
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: nick gajjar
  • Star ratings:
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I recommend this bus!
Good service!!
  • Posted on: 2015-08-26
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Leon Reid
  • Star ratings:
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I recommend this bus!
Only good thing is the price.
  • Posted on: 2015-08-25
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Derek ofori
  • Star ratings:
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I recommend this bus!
Buses can use more cleaning prior to boarding passengers. Bus never leaves schedule time, always over an hour over. Driver is decent, but needs better punctuality. Bus line is deff getting better than when it started. I've been riding with Gotobus since it started.
  • Posted on: 2015-08-25
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: sabina
  • Star ratings:
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I recommend this bus!
It was really cold and my USB charging ports did not work.
  • Posted on: 2015-08-25
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Cliff
  • Star ratings:
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I recommend this bus!
This driver spent the time texting and driving .... I asked him like 4 different times .... (are you ok) I will post the video on you tube.....visit
  • Posted on: 2015-08-25
  • Depature: Covington, GA
  • Arrival: New York, NY
  • Name: Cristal ramkisso
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I recommend this bus!
Space is limited and some of the chairs recline doesn't work
  • Posted on: 2015-08-24
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Deborah
  • Star ratings:
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I recommend this bus!
I will do my best to NEVER ride via Oriental Pearl again. The name Oriental Pearl is beautiful and well describes how beautiful the bus appeared but the bathroom was disgusting and had no toilet paper, the lights did not work, the AC could not be controlled, the usb outlets above me and in the two seats across from me did not work, the side outlets on the bus did not work either. The young man who sat beside me could not adjust his seat and the driver got in an unnecessary battle with a patron over using the bathroom. There were so many problems with this beautiful bus!! Then the bus broke down on the road!! Unacceptable. I was really hoping to have a pleasant experience, especially since the bus left on time, but then the bus had all of those issues. I arrived in the city at 8:30 instead of 7:00. I would never recommend Oriental Pearl to anyone. I'll still recommend gotobus, jut not that specific company.
  • Posted on: 2015-08-24
  • Depature: Lumberton, NC
  • Arrival: New York, NY
  • Name: hannah krider
  • Star ratings:
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I recommend this bus!
No bathroom tissue or hand sanitizer. Everything was good the driver and staff bus was on time all good
  • Posted on: 2015-08-24
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Theresa Ross
  • Star ratings:
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I recommend this bus!
Seats did not recline and husband and I both got bit by bedbugs! Horrible experience!
  • Posted on: 2015-08-24
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Briana
  • Star ratings:
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I recommend this bus!
The bus left late there where flies on the bus the driver argued with a passenger (not really the drivers fault he kept his cool AT FIRST) also. Arrived an hour late because of the argument
  • Posted on: 2015-08-24
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Lauren Singletar
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I recommend this bus!
This is a very great bus company. The staff was very helpful and nice. The bus ride was safe and speedy we didn't make that many stop which allowed me to get to my destination in a timely matter. I was able to charge my phone and stay connected the whole time during my travel. Great bus ride
  • Posted on: 2015-08-23
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Josephus greenid
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I recommend this bus!
Bathroom was not clean
  • Posted on: 2015-08-23
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Carol Brown
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I recommend this bus!
They ensure that the bus arrive way ahead of time
  • Posted on: 2015-08-23
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Craig Boxwill
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I recommend this bus!
Did not get the code for the WiFi, all else was great!
  • Posted on: 2015-08-22
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Alpeshkumar pate
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I recommend this bus!
Service is good and price is very reasonable.
  • Posted on: 2015-08-21
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Olimatou jallow
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I recommend this bus!
for the price, its a great deal
  • Posted on: 2015-08-21
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Quiana Jones
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I recommend this bus!
The bathroom was beyond unsanitary & the smell was awful.
  • Posted on: 2015-08-20
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Barbara fofanah
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I recommend this bus!
I truly enjoyed my trip on Oriental Peal
  • Posted on: 2015-08-19
  • Depature: Augusta, GA
  • Arrival: New York, NY
  • Name: Robert Mason
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I recommend this bus!
It's a discount bus service. It serves the purpose. Why complain? You'll get there in one piece without paying through the nose.
  • Posted on: 2015-08-18
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Treva Love
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I recommend this bus!
There need to be a little more organization and order. People we're fussing over seats. And pushing to get on the bus. It was a little scary for me. And the bathroom need to be more sanitary cause everytime someone open the door all you smell is urine. So I was just glad to reach my destination.
  • Posted on: 2015-08-18
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Shavon
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I recommend this bus!
Ac and USB port to charge phone was broken no wifi and the seats are very uncomfortable
  • Posted on: 2015-08-17
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Nyeesha Kelly
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I recommend this bus!
This was not a great bus ride, a passenger was kicked off the bus. The bus driver's were really rude and don't know how to talk to people. But I guess you get what you pay for.
  • Posted on: 2015-08-17
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Keven
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I recommend this bus!
Bus came over 1 hr late. No apologize not alerts
  • Posted on: 2015-08-17
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Mahmoud ibrahiem
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I recommend this bus!
I wish the bus be in t time, last trip it was delayed for 1 hour
  • Posted on: 2015-08-17
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Juan Montalvo
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I recommend this bus!
The bus was late to my arrival destination almost 2 hours. Overcrowded.
  • Posted on: 2015-08-17
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Annesia Moore
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I recommend this bus!
My family and I got on the bus in Atl heading to nyc and the smell from the bathroom was permeating the entire bus, it was filthy and we couldn't use it.We sat on the bus for 8 hrs before the driver stopped at any facilities all the while arguing with passengers who had kids and needed to stop and telling one male passenger to use the bathroom because he wasn't a female. This was THE WORST EXPERIENCE EVER!!!! NEVER TAKING ORIENTAL PEARL AGAIN.
  • Posted on: 2015-08-16
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: charisma
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I recommend this bus!
this bus service is horrible ! i was suppose to be in NYC by 8 am and did arrive their till11 . the exact same thing happened when i went to south Carolina also, was 2 hours late. My bus had passengers with animals also . wth ! and 15 minutes rest stops ended up being 30/45 minutes. Just ridiculous . the price is dirt cheap but i rather use grey hound
  • Posted on: 2015-08-16
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: tashikia mclaugh
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I recommend this bus!
Very confortable, clean
  • Posted on: 2015-08-15
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Frances irizarry
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I recommend this bus!
Was a hour late picking me up from greensboro to go to NY & then a hour late dropping off @ greensboro from NY
  • Posted on: 2015-08-15
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: shari robeck
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I recommend this bus!
the bus was very unconfortable
  • Posted on: 2015-08-15
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Isabel
  • Star ratings:
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I recommend this bus!
Will be great if the bus have wifi, and for me the bus need a little bit of AC. Thank you!!!!
  • Posted on: 2015-08-14
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: A M
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I recommend this bus!
The ride was basic and uneventful, the way it is supposed to be. But the organization of initial loading and the handling of rest stops were chaotic.
  • Posted on: 2015-08-14
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Amber brower
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I recommend this bus!
Love taking oriental pearl however punctuality needs some work.
  • Posted on: 2015-08-13
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Alida R
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I recommend this bus!
The customer service is nonsense they will let you stand while talking to each other they are rude, the driver put the AC to so high most of us fot sick cause it was too cold
  • Posted on: 2015-08-13
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Andrea Williams
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I recommend this bus!
Was a pretty decent trip the bus was late picking us up but everything else was okay. We went to the rest stops had enough time to use the br and pick up items. I cant really complain much.
  • Posted on: 2015-08-13
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Hector
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I recommend this bus!
This trip has been the worst ride of my life. Granted a person can't complain for a direct bus service from NC to NYC at the price It was selling for. Next time a person gets on the bus that may appear two seat with be used, please make that person buy two seats. All the commercial airlines do it why can't " Gotobus". Sitting next to a 300 lbs person for 10 hours is not very fun. Thank you.
  • Posted on: 2015-08-12
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Tanielle Moorehe
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I recommend this bus!
The bus driver was driving way to fast while it was raining very hard. He was swerving and dipping in and out of lanes, this was a nerve wrecking trip. I couldn't even sleep because I was so scared of his reckless driving.
  • Posted on: 2015-08-12
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Helen D Carter
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I recommend this bus!
The bus was over an hour late, and the bus that did arrive at 10:15 was not going to NY. The driver should be able to be friendly and communicate with the passengers as to what is going on.
  • Posted on: 2015-08-12
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: shaquawna Miller
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I recommend this bus!
Bus left me so how would I know....
  • Posted on: 2015-08-11
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Wendy Jackson
  • Star ratings:
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I recommend this bus!
The trip and the price is and has always been better than the greyhound
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Ajit
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I recommend this bus!
Following would be helpful. 1. A board saying Destination and in between Stops. 2. Boarding after forming a line 3. Announce or show what will be next stop and approximate reaching time 4. Earlier ticket purchaser (online) should have front seat. My ticket was purchased 4 days ago, but I got seat in the middle. Why? Boarded the bus after asking / confirming 2-3 times. Even was not sure if I was in the right bus. Was worried to know if Raleigh was the first stop or not and what time it would reach. It did not reach at 5 AM as per schedule. I needed to ask some one to pick me up in the wee hours of the morning. So, all these points are to give comfort / assurance to the travelers. Please do not read as complain.
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Evelyn Cecil
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I recommend this bus!
The only reason I gave 1 star is because there is no option for no stars!! The service was horrible!! As soon as we got on the bus the smell coming from the bathroom was unbearable. When we complained to the driver he seemed to not understand English. I was so nervous the whole ride due to the drivers speeding and reckless driving. It was raining and the driver was speeding and changing lanes, passing all other cars and trucks on the road who were driving with caution. I will never use this bus company again. I was supposed to travel back to NY using Oriental Pearl and decided to go with Greyhound instead. The $35 fare was not worth me risking my childs safety or our lives!!! HORRIBLE FIRST TIME EXPERIENCE!!!!
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: ibrahima
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I recommend this bus!
i see second bus on fire. please make sure to do the maintenance for the bus.definitely recommend all my friend .
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Anudeep Madam Sh
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I recommend this bus!
For the cheap price the bus was relatively good. Very punctual.
  • Posted on: 2015-08-11
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Terri carrington
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I recommend this bus!
Ride was fine but the smell on the bus is horrible you couldnt even use the restroom so please make sure you have a clean restroom for my next trip
  • Posted on: 2015-08-11
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Marvin Washingto
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I recommend this bus!
I use you guys every week,im not a complainer. But my only issue is i need to do some work and tour charge ports are never working.
  • Posted on: 2015-08-10
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Ramona
  • Star ratings:
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I recommend this bus!
Bus arrived 40minutes late, I tried calling the number for the bus company no one answered. People were taking two seats on the bus and the driver didn't want to help and ask them to move.
  • Posted on: 2015-08-10
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Yolanda
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I recommend this bus!
I couldn't get through the phone number to discuss my daughter being g sick and not going. On the way home the first bus driver was rude and has a nasty attitude. He was kicking people's bags. The second driver was better. Guy behind me wouldn't get off phone was loud the whole time. I wouldn't take company ever again. I wouldn't recommend your service to anyone. I guess you get what you pay for.
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: caroland parker
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I recommend this bus!
Yes for the price. Other bath Room Needs A Deorderizers. Toilet paper . Needs Running Water. And For people to have Consideredration and Respect for Others. The bus Driver Drives 3 1/2 to 4 he before they make stops. Thank you
  • Posted on: 2015-08-09
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Tonya
  • Star ratings:
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I recommend this bus!
Maybe
  • Posted on: 2015-08-09
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Simon Ross
  • Star ratings:
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I recommend this bus!
First on time arrival in a long time. Congrats. I hope this can be kept up.
  • Posted on: 2015-08-08
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Cathy gaston
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I recommend this bus!
First driver was unhelpful and unfriendly. Second driver much nicer. Air seemed to be recirculated. No wifi as advertised. Many USB pOrts were broken. This bus did however get us to New York safely which is the main thing.
  • Posted on: 2015-08-08
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Tyrand Murrell
  • Star ratings:
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I recommend this bus!
Too cold, bathroom very dirty, my kids smelt someone smoking on the bus. The bus drivers are rude.
  • Posted on: 2015-08-07
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Jaz
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I recommend this bus!
Invest in reconstructing home station located in New York. Very disgusting and I am disappointed.
  • Posted on: 2015-08-07
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: Charles Wright I
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I recommend this bus!
They must do better with being accountable for ticket sales. They sold me 4 tickets but only 3 seats were available on the bus. Staff was very rude and spoke poor english. Bus Driver wasn't polite nor was the gentleman assisting. I wouldn't give them anymore of my business nor would I recommend to anybody!
  • Posted on: 2015-08-07
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Celeste
  • Star ratings:
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I recommend this bus!
bus driver wAs nice well rested bus was clean an traveler was good.
  • Posted on: 2015-08-06
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: jackie jules
  • Star ratings:
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I recommend this bus!
I TOOK AN EARLY BUS TO GET TO DURHAM EARLY BUT INSTEAD THE BUS LEFT NYC AT 11 PM INSTEAD OF 10 SO WE DIDNT ARRIVE TO NC UNTIL 8:30 AM WHEN WE WERE SUPPOSE TO BE IN NC AT 6:30 AM VERY LATE AND I WAS LATE TO WORK THIS IS NOT GOOD AT ALL VERY UNHAPPY WITH THE CUSTOMER SERVICE
  • Posted on: 2015-08-06
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Barbara battles
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I recommend this bus!
All was good
  • Posted on: 2015-08-05
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Miriam
  • Star ratings:
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I recommend this bus!
English speakers needed. The driver let a couple that missed their stop out on the highway. Really? It was 4am!! Horrible. It would have taken 20 mins to take them back to the stop. Ridiculous
  • Posted on: 2015-08-05
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Kemisha Edwards
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I recommend this bus!
The bus was leaking water on me n my mom from the ac bad experience
  • Posted on: 2015-08-05
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: schawniekaw burt
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I recommend this bus!
The bathroom is horrible it makes the whole bus smell. The bus drive knocked the electric out so no way too charge phones. It shouldn't be no seating numbers because it seems like I'm always placed in the back by restroom. It should be first come first serve. Not fair that only family and friends of driver sits in the first seats. That discrimination
  • Posted on: 2015-08-05
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: andres
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I recommend this bus!
Driver got lost and we were freezing in there he didnt care. and rhere was a 3 hour delay
  • Posted on: 2015-08-05
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Octavia Lawson
  • Star ratings:
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I recommend this bus!
The bus was and hour late the bus floor was sticky and there was a full bus with only 4 seats left with 10 people still trying to get on the bus. Worst experience I've ever had
  • Posted on: 2015-08-05
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Reginald McCrimm
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I recommend this bus!
I was not pleased with the arrival time. We were suppose to arrive in Columbia, SC at 9am. We did not reach our destination until 10:15am. That was difficult for me because I had a appointment that I was late for. There was a minor delay of traffic in Maryland and I understand that. But the tardiness we experienced was not caused by traffic. We were told our stops were 10 minutes which turned to 30 minutes almost each time. I have ride with Orient several times but this delay made me very dissatisfied.
  • Posted on: 2015-08-05
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: GLADYS JEAN
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I recommend this bus!
Monday night at 9:30, my husband and I were assigned seats number 47 and 48. The bus finally arrived at 10:15. Passengers were getting into the bus. At our turn, the man who collected the tickets told us that we belong to the second line.We asked why? He ignored us. Anyway we went to the end of the second line. Finally we were in the bus. Surprise! There two people in our seats while we have our tickets. We showed them the tickets and asked them to compare with theirs. They did not even have tickets. We called the tickets collector. He told them to stay where they are and commanded us to to separate seats, one in the front of the bus, the other one in the back. We begged him at least to let us have the possibility to seat together. He replied: "You must go to the separate seats or get your money back and get out of the bus." I told him you have made a mistake (if it's a mistake). You need to fix it. He answered: "It,s your problem". And he left the bus. Then the driver moved the bus we still both standing and calling and talking with 911. To make the story short, it was a terrible, horrific experience.
  • Posted on: 2015-08-04
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: schawniekaw burt
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I recommend this bus!
U offer a service for charge cell phones and they don't work. Bus drivers are rude and racism. They hold the front seats for family and friends and black people can't sit in front
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Deirdre Witter
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I recommend this bus!
I WOULD LIKE TO REQUEST A REFUND. The bus was overbooked and so we were told that there are no seats on the bus and screamed at to get off. Very rude and unprofessional operators. Extremely unhappy with the service and will never use again.
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Augusta, GA
  • Name: Erik Wilson
  • Star ratings:
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I recommend this bus!
Drivers were hard to understand when announcing stops. Bathroom overflowed four hours into a 14 hr bus ride. 3 hour delayed arrival.
  • Posted on: 2015-08-03
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Johnita Branic
  • Star ratings:
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I recommend this bus!
The bus was old, beat up looking on the outside. The inside of the bus was horrible, dirty, the bathroom was un usable, just terrible. if this company wants to continue to have customers, use clean buses at least.
  • Posted on: 2015-08-03
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Demetris McBride
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I recommend this bus!
Can use multiple a.c outlets for mobile phone chargers.
  • Posted on: 2015-08-03
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Derek Cheeley
  • Star ratings:
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I recommend this bus!
very good drivers
  • Posted on: 2015-08-03
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Derek Cheeley
  • Star ratings:
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I recommend this bus!
very good drivers
  • Posted on: 2015-08-03
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Derek Cheeley
  • Star ratings:
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I recommend this bus!
very good drivers
  • Posted on: 2015-08-03
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Mary Ash
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I recommend this bus!
I was enjoying the ride until the lady in front of me show me her bites from getting bit by bugs from her seat. I have my son with me and I don't want to expose him to those things from a simple bus ride.
  • Posted on: 2015-08-02
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Shakiba
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I recommend this bus!
My bus was over an hour late. Another bus pulled up and I gave the driver my ticket and he told me it was the wrong bus company he couldn't take me. He had a very nasty attitude when I asked him if he knew anything about the bus I was supposed to take. He was short with me and his attitude was very disgusting. I called the customer service number and it was not in service. I tried calling several times and no one was able to give me any answers to my questions. After about a half hour someone on the bus was able to help me. I will never take this bus service again
  • Posted on: 2015-08-02
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Elston Coleman
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I recommend this bus!
Need updated bus amenities n cleaner bathrooms
  • Posted on: 2015-08-02
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
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I recommend this bus!
Terrible. Reported company to BBB in NYC. Bedbugs on bus.
  • Posted on: 2015-08-01
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Shanshan Chen
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I recommend this bus!
I like to ride the bus from Oriental Pearl because the drivers are from China. I am from China too so I feel comfortable for taking the bus. Overall, the schedule is good and the bus is on time. Sometimes, the drivers are little bit noisy because they are talking with someone else by wearing Bluetooth headset during the time when they are driving.
  • Posted on: 2015-08-01
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Candice
  • Star ratings:
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I recommend this bus!
It gets me where I need to go
  • Posted on: 2015-08-01
  • Depature: New York, NY
  • Arrival: Lumberton, NC
  • Name: Alpeshkumar
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I recommend this bus!
Service is very nice.
  • Posted on: 2015-08-01
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Alpeshkumar
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I recommend this bus!
The service is very nice. Bus operators are nice.
  • Posted on: 2015-07-31
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: yovana
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I recommend this bus!
bad experience with them the around april-may bus late, then when they finally arrived, my friend was not allowed on because according to them, they were not expecting anyone who had a digital ticket, and so they did not have space. also, they were extremely rude and i would say racist/prejudice, and this is why; when the bus first pulled up, the customers waiting for it was in a line, with my friend being the first in line. now when the bus(oriental Pearl), pulled up he saw all of us out there waiting mostly black and about 2 asian people. the one asian lady move up to the front of the line, said something to the oriental pearl employee in mandarin, then she pulled out cash and he let her onboard. after that he told the rest of the people waiting that there was no more space and etc. so of course this made us all upset.i definetly was upset because i paid for my friends ticket ahead of time online and we were first in line. anyway, we were told the next bus was coming soon, when people where trying to ask the employees questions they where very rude and evasive making it seem that they where sending a bus right now ( when in fact the other buses which came afterwards where from other bus companies and we couldnt board unless we were willing to pay them to board.) it even came to a point where when the second oriental Peal finally came about 2 hours later that the employee got in an argument with one of the customer, apparently he was rude to this lady and her husband was upset with the employee. they were in a heated argument and then the employee lifted up his shirt to show that he had a gun on him. anyway my friend eventually decided to take the next bus with another bus company and of course ended up paying cash out of pocket. I notify gotobus for a refund, they emailed me back saying to contact oriental pearl. when i tried calling oriental pearl, i never was able to reach them. hence never got back a refund. the 2nd time used in july, bus late, no ac so hot bus had to keep stopping for air and the chairs were dirty. I will never used them again.
  • Posted on: 2015-07-31
  • Depature: New York, NY
  • Arrival: Augusta, GA
  • Name: Simeon Barrow
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I recommend this bus!
Bus was to arrive at 10 am didn't get here to after 1pm which sucks there should be a alert to purchaser if the bus is going to later then a hour
  • Posted on: 2015-07-31
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Sasha hernandez
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I recommend this bus!
I'm actually a frequent traveler but this will be the last time I travel with oriental pearl driver skips major food stop in w.Virginia because he was too busy buying packs of cigarettes and didn't allow us off the bus.He parked at the gas pump and didn't pump gas just grabbed what he needed and proceeded to a gas station in Richmond which we NEVER stop at to get food ...a small gas station nothing to eat but chips and soda...the main stop had subways dunkin donuts and a very large food mart...I guess you get what you pay for never traveling with them again.
  • Posted on: 2015-07-31
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: LATOYA
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I recommend this bus!
Bathroom 150% unsanitary, bus driver only stop to buy cases of cigaretts in VA not allowing us to get off to stretch and buy food. My arms and legs are swollen with bites from something on the bus another patron had to give me spray. The but sad smells I would never use them again.
  • Posted on: 2015-07-31
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: herbert Lucas
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I recommend this bus!
Need WiFi
  • Posted on: 2015-07-29
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: victoria black
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I recommend this bus!
we were 2 1/2 hours late because the bus driver had riders buy cigarettes for him.
  • Posted on: 2015-07-29
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Julia
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I recommend this bus!
Punctuality was the issue going and returning. Too many drop-off or pick-up stops. These extra stops need to be calculated into arrival time for passenger better planning.
  • Posted on: 2015-07-29
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Julia
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I recommend this bus!
Punctuality is really bad when you make arrangement for pick-up.
  • Posted on: 2015-07-29
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Erykah
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I recommend this bus!
Me and my friend who also rode have been bitten by bed bugs.. there was also a woman on the bus who had claimed to been bitten as well. Never again will i ride this bus. And the staff is rude as hell.
  • Posted on: 2015-07-27
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Ammar
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I recommend this bus!
stops in VA and DE, usually late by 1+ hour
  • Posted on: 2015-07-27
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: William Ortega
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I recommend this bus!
IT WAS A QUIET AND SMOOTH RIDE WORTH THE PRICE.
  • Posted on: 2015-07-27
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Zenaida Stewart
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I recommend this bus!
No toilet paper in bathroom.
  • Posted on: 2015-07-26
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Nora Henry
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I recommend this bus!
The buses are quite timely.However, this is the 21 century and everyone carries a cell phone. On most of the buses, there are no electrical access that customers can recharge their cell phones and the rest stop time is not enough time a lot to do so. The bathroom on the bus also is not very clean stink most of the time. For health concern I would like to see hand sanitizer and a roll of toilet paper, because some of the clients are diabetics and cannot travel more than two hours before the need for bathroom arises. I clearly understand that may be a cost, but just that will have more customers flock to your bus service.From Columbia to ny is a journey, therefore it would be nice to make your customer happy. Changing buses is also tiresome, changing drivers would be a better idea that have to get off one bus to another.On my last trip to Columbia, the bus broke down on the highway for three hours without bathroom privileges on the bussy 95. I was late getting home and had to call out from work, because the bus got me in Columbia at 4:30 pm and I was due to be at work at 3pm. Maintaining the buses are of vital importance in order not to have the same problem happen over and over again.
  • Posted on: 2015-07-26
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Azuree
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I recommend this bus!
When I chose the pearl I chose it because it showed that the bus was equipped with charging ports so I would be able to charge my phone or other device going to New York the bus but returning to Charlotte that was not the case it was an inconvenience riding for 12hrs with a dead phone and no way of charging it. The ride wasn't to bad and the drivers attitudes could be better
  • Posted on: 2015-07-26
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: deshon ocean
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I recommend this bus!
Cant beat the price!!
  • Posted on: 2015-07-26
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: michael
  • Star ratings:
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I recommend this bus!
i always tell people to take this bus.. the reason for taking it.. its cheaper... my idea is you get what u pay for...this bus trip had noise bus driver fighting with travelers. driver seemed in a rush and did not want to wait on rest stop.. 4 extra stops added since last i road. on it...
  • Posted on: 2015-07-26
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Nicole
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I recommend this bus!
they're never a problem .. just keep the bathrooms clean please !
  • Posted on: 2015-07-26
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: tomorrow webb
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I recommend this bus!
Please apply JUne 9 funnds to Trip from Atl to ny on July28 please call at 8607181040 or 321697-8008
  • Posted on: 2015-07-25
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Sharon Damon
  • Star ratings:
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I recommend this bus!
Service was good but did not get confirmation email after purchasing tickets
  • Posted on: 2015-07-25
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Raghu Devisetti
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I recommend this bus!
You promised wifi service but not provided the same.
  • Posted on: 2015-07-25
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Tyra
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I recommend this bus!
Though the driver doesn't always leave at the departure time, he always seems to arrive to the destination right on schedule. The bathroom could be cleaned it's smelly, but the driver and staff is nice. The driver always tries to make sure he doesn't leave anybody at a rest stop. The WiFi doesn't exist, so that needs work. But overall it's good punctual service for a great price. Just don't increase the price anymore without improving the bathroom, seats, WiFi, etc!
  • Posted on: 2015-07-25
  • Depature: Covington, GA
  • Arrival: New York, NY
  • Name: Faymona
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I recommend this bus!
The driver and passengers smokes on the bus. I felt as though I could not breath. The seats were so close, the person in front of me reclined and was practically in my lap. They don't inform you of the million stops that the bus makes to pick up passengers and the stops aren't in areas where passengers can use the restroom. The bathroom on the bus stinks and does not have any means of cleaning your hands if you are brave enough to use it but what female wants to stand up to use the rest room on a moving bus. I had to hold my urine for over six hours. NO, I would not recommend this bus to anyone nor will I use this service again. Oh and the bus drivers attitudes sucks, the act as if you're begging them a ride from point A to B instead of a paying customer. They were late but however tight a space between seats this particular bus was seats and aile was clean. I still wouldn't recommend this company especially for the sake of my bladder.
  • Posted on: 2015-07-24
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Nora Ramos
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I recommend this bus!
It was ok seats a lil bit uncomfortable and not all the device plugs not working!
  • Posted on: 2015-07-24
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Kim Steiner
  • Star ratings:
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I recommend this bus!
My biggest complaint is that the bus left New York over 1 hour late and the staff was not helpful in letting us know why. Nor were they able to make up the time on the way down. The trip from North Carolina was fine.
  • Posted on: 2015-07-22
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Janee Heyward
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I recommend this bus!
The long drive was peaceful and relaxing.
  • Posted on: 2015-07-21
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Latoya White
  • Star ratings:
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I recommend this bus!
Cleanliness and buses that are more update . It was a little warm on my tip to south Carolina and in this heat it's important that the bus is clean and have AC. Also it need to be enforced the marajuana smoking on the bus. I am asthmatic and it's uncomfortable to be waken gout of your sleep because someone is smoking on the bus.
  • Posted on: 2015-07-21
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Karla
  • Star ratings:
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I recommend this bus!
Poor service no air condition which is a Heath hazard during these Hot days and break downs
  • Posted on: 2015-07-20
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Mustafa Al-Hanaf
  • Star ratings:
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I recommend this bus!
Very Good services
  • Posted on: 2015-07-20
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: David Bishop
  • Star ratings:
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I recommend this bus!
4 seats in front always reserved for drivers and in all my years using the bus, only a few time 1 additional driver ride the bus. The later down the road, the seats are occupy by riders, mainly Chinese people. I sense prejudice here.
  • Posted on: 2015-07-20
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Marjorie Faustin
  • Star ratings:
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I recommend this bus!
The customer service is terrible. Your company is always unprofessional at all times. The only reason why I continue to purchase tickets is because of cost. Work on improving your customer service.
  • Posted on: 2015-07-20
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Shalik Buffaloe
  • Star ratings:
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I recommend this bus!
The stop to many times for nothing
  • Posted on: 2015-07-19
  • Depature: New York, NY
  • Arrival: Conyers, GA
  • Name: marcelyn mcdade
  • Star ratings:
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I recommend this bus!
This was my second time with my trip confusion caused us to leave NY late and I was late getting back home I was to arrive 11:30 am I got back at 1:40 pm, the drivers where kind of rude to people, I'm not sure if I would ride the bus anymore unless it's an emergency
  • Posted on: 2015-07-18
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Margaret
  • Star ratings:
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I recommend this bus!
My trip was once again a bad experience due to the bug bites all over my body. I refrained from complaining the last time but this time I wound up going to the clinic and being given an anti bacterial ointment for my body was riddled with bites from head to toe. To make matters worst,most of the overhead USB port didn't work!!!!!!!!!
  • Posted on: 2015-07-18
  • Depature: New York, NY
  • Arrival: Conyers, GA
  • Name: Erica
  • Star ratings:
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I recommend this bus!
unprofessional staff has made this trip hell! Bus ticket has arrival time for Conyers as 11:30 am. It's 11:36 am and we're in Augusta, GA. Driver decides to clean bus at this location instead of continuing to drive to next location. I asked the driver if he could clean the bus later because I was really trying to get home and he was very rude. We are two hours away from my stop which is going to put the arrival time at 1:45pm or 2:00pm. I will never ride with your company again.
  • Posted on: 2015-07-18
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Charlene Davis
  • Star ratings:
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I recommend this bus!
Oriental Pearl Bus #2005. Had to be the filthiest bus I have ever had the displeasure of riding in. Toilets that don't work. Passengers allowed to smoke in the restroom. THATS ILLEGAL Ripped seats, linoleum lifting from the floor. No curbside assistance,and drivers that speak no English and could care less. I could not ever recommend Goto bus company if Oriental Pearl is a reflection of the quality of the service you provide. I would rather spend the extra money and time by using. Grayhound. I'm afraid this trip gets an "F" for failing to provide quality service
  • Posted on: 2015-07-17
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Where do I begin...if I were able to give zero stars then I would do that but unfortunately it is not an option. I know that what I am saying in this message is not something that is new to anyone's ears that are interested in genuinely learning about the customer's experience with your company. I have used your bus services on numerous occasions (at least 30-35 trips) within the past 6 or 7 years. Being a young college student and then young professional, the pricing (which is totally inconsistent) is the one and only draw to using your services. A few of my experiences: The staff has absolutely no idea what customer service is or do they care. I have seen and experienced some of the most obvious and blatant exhibitions of racism during my many trips from NYC to NC. I'm sure that you already know this though. I've called and reached out to your company (to no avail) when my iPad was mistakenly left on an empty bus when only the driver remained. I chased the bus but it did not stop. I also started to call immediately and never got a return call and my brand new iPad never showed up. No one ever contacted me after my many calls. I am all for the growth of small business but not at the expense of the consumer. I've really debated contacting into the BBB when I was yelled at because I refused to go into a store during one of the rest breaks to buy many cartons of cigarettes. I've recorded my experiences a few times because my friends and family did not believe it. Forcing patrons that are on the bus just for travel to buy cigarettes is not just unethical but also illegal...it's disgusting! I've also had my luggage underneath the bus to be soaked in what I would describe as "fish water". Some of my items were destroyed due to the transporting of some type of seafood under the bus. You should really get your act together if you want to continue doing business. I understand that a bulk of your clientele has no choice but that is still not okay to treat people as if they are second class. Fortunately, I no longer have to be subjected to the professional abuse that your company so grossly commits on a daily basis.
  • Posted on: 2015-07-16
  • Depature: New York, NY
  • Arrival: South Hill, VA
  • Name: Dywanna B
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I recommend this bus!
Defintiely would ride the Oriental Pearl! It was clean and confortable. I actual took a nap because the driver was very cautious and cared about the passengers even at the bus stops. He even offered to get my luggage when i got off the bus.
  • Posted on: 2015-07-16
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Tony brown
  • Star ratings:
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I recommend this bus!
I reserved a ticket and when I got to the bus it was overcrowded with people the bus driver just picked up off the street, I had to argue for a seat that I paid for.
  • Posted on: 2015-07-15
  • Depature: South Hill, VA
  • Arrival: New York, NY
  • Name: NeverAgain
  • Star ratings:
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I recommend this bus!
The bus was 3 HOURS LATE!!
  • Posted on: 2015-07-14
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: schawniekaw
  • Star ratings:
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I recommend this bus!
The seats was so uncomfortable people lean back onvyour knees. The bathrooms smelled so bad the whole ride. And ur drivers was taking money and stopping at other stops that they wasnt suppose to do. So we was delayed.
  • Posted on: 2015-07-14
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Kim
  • Star ratings:
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I recommend this bus!
For the low price the ride is worth it
  • Posted on: 2015-07-14
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Dellwanna Miller
  • Star ratings:
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I recommend this bus!
Overall it was ok . The bus was just to cold and no where to charge my phone
  • Posted on: 2015-07-14
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Dina Lyons
  • Star ratings:
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I recommend this bus!
Driver kept turning off a/c bus was too hot .....Had disrespectful people on bus that kept wanting to smoke ...Terrible experience .....didn't get to our destination on time
  • Posted on: 2015-07-14
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Angel
  • Star ratings:
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I recommend this bus!
Worst trip ever bus driver almost drove us into river.it was so scary
  • Posted on: 2015-07-13
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Chandra Anderson
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I recommend this bus!
I was unable to travel due to an emergency and called customer service to reschedule multiple times after 2-3 minutes the calls dropped so I lost out on my fare.
  • Posted on: 2015-07-13
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: A. Jim
  • Star ratings:
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I recommend this bus!
For the most part, this was one of my better, if not best experiences riding a bus to NY. The bus was on time and clean. The only issue I had on this bus was the lack of consideration for others when the driver turned off the air conditioning because one person was too cold. The bus was an OVEN! After many unhappy passengers voiced their opinions, the issue was resolved and back to air conditioning we went!
  • Posted on: 2015-07-12
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Rita
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I recommend this bus!
My bus was suppose to leave at10:30pm n didn't show up until 12am no email to let me know delays n nobody answer tthe phone
  • Posted on: 2015-07-10
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Ashia smith
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I recommend this bus!
We had a blow out after being on the bus for 45in.. Bus was dirty, bus had nats and bugs.. The bathroom didn't work or flush and it smelt like death..
  • Posted on: 2015-07-10
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Stephanie
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I recommend this bus!
The bus was 1 hour late picking us up. And the bathroom was broken and dirty. The driver was nice and apologies for being late.
  • Posted on: 2015-07-09
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Fatoumatta Darbo
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I recommend this bus!
for a cheap price its good.
  • Posted on: 2015-07-08
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Tracey Ash
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I recommend this bus!
The bus very nasty, costumer was very rude a lot of drinking and alcohol on the bus, the driver did nothing, to many stop we made 7 stops, the bus so nasty, very unkept, floors very stinky. I was very upset, I will never ride the go to bus again.
  • Posted on: 2015-07-08
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Tamara Weekes
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I recommend this bus!
The bus was filthy upon arrival from the previous occupants. The bathroom was disgusting and periodically smelled throughout the entire bus. The floors were sticky and filthy.
  • Posted on: 2015-07-08
  • Depature: New York, NY
  • Arrival: South Hill, VA
  • Name: Jamail Alexander
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I recommend this bus!
The Trip was good. the only problem is the outlets was not working... but over all.. it was a good trip.. and the driver was excellent...
  • Posted on: 2015-07-07
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Tamatha Hope
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I recommend this bus!
The drivers were very rude and unfriendly.
  • Posted on: 2015-07-07
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: DAVID
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I recommend this bus!
I WOULD USE THE SERVICE AGAIN. COMING HOME THE BUS WAS VERY LATE. OTHER THEN THAT. IT WAS A DECENT EXPERIENCE.
  • Posted on: 2015-07-07
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Sasha hernandez
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I recommend this bus!
To provide great service the amenities stated on the site should actually be provided and working
  • Posted on: 2015-07-06
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Renea Williams
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I recommend this bus!
Rest stop before 4am gas stop
  • Posted on: 2015-07-06
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: venkat
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I recommend this bus!
I really felt bad with Oriental serice. No punctuality is maintained. After loading in Raleigh drive has taken the bus to Greensboro to load more people. This way bus is delayed by 3:30 hours. We lost the confidence on Oriental Pearl. Total hours taken 13 Hours to reach the destination instead of 9 hours. Due to this I am late for 4 hours to office. I never prefer to go by this bus.
  • Posted on: 2015-07-06
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Melody
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I recommend this bus!
The bathroom on the bus needs to be cleaned daily. Although, I find the ride somewhat comfortable I'm happy that there are outlets to charge phones or other electronics.
  • Posted on: 2015-07-05
  • Depature: New York, NY
  • Arrival: Conyers, GA
  • Name: Inora Williams
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I recommend this bus!
The company did not inform on the website that if the bus was not full they would need to add people from another bus going to different location. What should have been a 12 hour trip became 16 hours because they had to stop at additional cities to accommodate another bus which was not filled. The bathroom and comfort level significantly decrease as the hours went by
  • Posted on: 2015-07-05
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: A. Nelson
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I recommend this bus!
The bus driver kept pulling over on the side of the road,the bus jerked a few times as if driver fell asleep behind wheel. Bus was dirty & smelled bad. There wete theives on bus just uncomfortable & horrible experience.This is the second time riding this bus a different company wasn't pleasant maybe next trip.
  • Posted on: 2015-07-03
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Kieshawnna Brown
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I recommend this bus!
This bus is never on time, the bus bathroom is filthy, the seats are uncomfortable. This has been my worse experience with this bus and I can honestly say I will never ride this bus again and I will not recommend this bus to anyone. I am not pleased, and I would like some type of refund.
  • Posted on: 2015-07-03
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Usman Farooq
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I recommend this bus!
Electric outlet don't work. Driver is always rude. Bus smelled of toilet chemical. Even at night time the schedule is off by more then an hour. On the website it doesn't say where the buss will make stops/drop off. It has gotten much better but still a long way to go.
  • Posted on: 2015-07-03
  • Depature: New York, NY
  • Arrival: Salisbury, NC
  • Name: Patricia Wilson
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I recommend this bus!
There was no charger port and TVs that didn't work!But for the price what more can you ask for!
  • Posted on: 2015-07-03
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Edwidge R.
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I recommend this bus!
The bus stop is in the sketchy part of town, got there 10 mins early,l for a 915pm trip and bus didn't arrive until 950. Definitely wouldn't recommend, this was my first time and I was not pleased at all.
  • Posted on: 2015-07-02
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Donna aguda
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I recommend this bus!
I plan to tell my entire family who travels with this company never to take it. The bus driver almost ran us into a lake cops had to come it was 4 hours late no toilet paper or AC in the summer what is wrong with this company!!! It's unsafe and dirty and I'm going to post all over the Internet for no one to ever take this bus!!!!!!!!
  • Posted on: 2015-07-02
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Mary mccauley
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I recommend this bus!
Bus driver got lost had to call the police to get us back to 95 south was on a road that had bad curves if we did shout the bus would of gone into the water it was very scary got to our destination late
  • Posted on: 2015-07-02
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Aquila
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I recommend this bus!
Bus was crowded and uncomfortable and the bus driver almost turned into a body of water!!!! NEVER AGAIN
  • Posted on: 2015-07-01
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Maria Santiago
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I recommend this bus!
Excellent driver,I felt safe,and got to destination on time
  • Posted on: 2015-07-01
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Dan Williams
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I recommend this bus!
I've be riding Oriental Pearl for more than 3 years on a average of once a month. However as of lately I've been considering other options. The buses are in horrible condition, it almost an embrassment. The seats have to be repaired. Have you noticed that people are starting to put up negative videos on YouTube ? Also the thing with the price is crazy. One month it's $30 one way, next month it's $40 and sometimes it's $60. This really starting became a pretty negative experience and I really have been a loyal customer , so it hurts me.
  • Posted on: 2015-07-01
  • Depature: New York, NY
  • Arrival: Conyers, GA
  • Name: Bryan Hall
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I recommend this bus!
Arrived at Chrystie Street bus depot well in advance of bus departure time to find the waiting area, if it can be called that, totally unacomadating with broken benches, no one or posting as to the scheduling of buses. When I attempted to get directions no could offer any because no one spoke clearly,all had a deep oriental accent.Once on board the bus, cleanliness was just at an acceptable level, and again very little in terms of communication from driver. Turns out, the bus made an inordinate amount of stop along the route whereby exceeding the arrival time by three hours which is not acceptable with no apologies or explanation. Sorry I would like to more generous in my rating but it was really deplorable. One other thing, which has to do with safety,the tires on the bus was totally bald of any thread. I personally check , and to horror,I found the tires did not meet the DOT guide lines particularly when considering the this bus takes passengers on long distances interstate travels. Much more should be done to ensure the safety of the travelling public. No paying passenger should have to suffer such indignity at the hands of an indignant bus opperator
  • Posted on: 2015-06-30
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: sandra sheff
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I recommend this bus!
Number one when we got on the bus the bathroom didn't work, and it was a bad smell all the way to New York, the bus driver said when he made a stop we could use the store bathroom. I was sick the hole way there. I pay half price going but full price coming back on the bus so I think me and my sister deserve a free ticket, it was me and my sister and my niece I paid for going to New York this last past week, I feel like never going again on your bus, I was told that I could have call the health department, but I didn't.
  • Posted on: 2015-06-30
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: sandra sheff
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I recommend this bus!
Number one when we got on the bus the bathroom didn't work, and it was a bad smell all the way to New York, the bus driver said when he made a stop we could use the store bathroom. I was sick the hole way there. I pay half price going but full price coming back on the bus so I think me and my sister deserve a free ticket, it was me and my sister and my niece I paid for going to New York this last past week, I feel like never going again on your bus, I was told that I could have call the health department, but I didn't.
  • Posted on: 2015-06-30
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: Sharilyn Garcia
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I recommend this bus!
No AC!!!!!
  • Posted on: 2015-06-29
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: Louis
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I recommend this bus!
The ride was ok. The air didnt work.
  • Posted on: 2015-06-29
  • Depature: New York, NY
  • Arrival: Conyers, GA
  • Name: Robin Copney
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I recommend this bus!
The last Driver had the bus to hot didn't have the air blowing cooll. People were complaining.
  • Posted on: 2015-06-29
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Sharilyn
  • Star ratings:
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I recommend this bus!
The bus had the seats torn. The bus was very dirty and unsanitary. The bus driver and/or staff should communicate with the customers as far as what we are stopping for and whether or not we can get off the bus and for how long in these stops.
  • Posted on: 2015-06-28
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Lisa Jones
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I recommend this bus!
The driver was good. got me where i needed to go safe and sound. the bus was clean when i boarded. at the end of the trip it looked like a disaster. although plastic bags were handed out the other customers still put trash on the floor. I would also think there should be some kind of security, cause there were almost 3 fights. one customer was smoking in the bathroom of the bus and even walked out the bathroom with the cigarette, walking up and down the aisle cursing. other than the ghetto people the bus ride was ok.
  • Posted on: 2015-06-27
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: walter gomez
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I recommend this bus!
On my last trip there was a big storm, but little did I know that it would rain inside the bus also. My carry on was completly wet. It was drippin on my seat. Which to begin with are very uncomfortable and the price was raised to $60 one way. Not a good trip at all.
  • Posted on: 2015-06-27
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Kyirra Melidor
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I recommend this bus!
The bus had bed bugs and I was very uncomfortable which made me have back spasms because of how tightly close the seats were.
  • Posted on: 2015-06-27
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Rafael cabrera
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I recommend this bus!
The bus has a water leak i had to sit on a wet seat alot of the back rows have been wet.... Water non stop dripping from the top just got to delaware and still getting wet
  • Posted on: 2015-06-26
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Meeka Perez
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I recommend this bus!
Bathroom really smelled of urine, bus was late, outlets and some USB outlets did not work.
  • Posted on: 2015-06-26
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Thomas Reese
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I recommend this bus!
Great
  • Posted on: 2015-06-26
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Taurus
  • Star ratings:
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I recommend this bus!
Good for the price!
  • Posted on: 2015-06-25
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Patricia Harry
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I recommend this bus!
My sister got all wet cuz it was raining and the emergency exit from the roof was licking...
  • Posted on: 2015-06-25
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Elizabeth Swann
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I recommend this bus!
On certain trips assigned seats are given, it should be enforced and not have passengers sit where ever they want to. The parents with young children need to sit together and not four seat rows away. Passengers should not be allowed to put their belongings on an empty seat so other people can't sit down, especially when the bus is very crowded and people paid for a seat for that trip. The toilets in the buses are disgusting and smell extremely bad, they need to be disinfected and cleaned on a regular basis, passengers don't want to sit in the back of the bus for especially that reason. Drivers need to speak English a lot better, it is very hard to understand them when they are providing you with information about rest stops and getting off the bus at your city stop. Overall the price of the fare to go to certain cities are reasonable, I am grateful that the drivers are taking shifts and not having one driver for the long trips which is safer for them and the passengers. The buses have become a very economical way to travel for people that don't have the money to pay the expensive airfare or train fare.
  • Posted on: 2015-06-25
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Yvette Frazier
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I recommend this bus!
We were transferred from one bus to another that was overbooked, dirty, and no air in the back, one young man had to lay his child in the aisle on the floor, the driver made this young lady buy 2 tickets for her children a baby and a one year old then had to sit the one year old between her and another passenger while holding the baby in her arms, on the trip from N.Y.C. to Columbia S.C. they were smoking weed on the bus n the driver said nothing I had to speak up. I have taken the Goto bus to Pittsburgh with no problem, but these buses have made you lose a great customer, i'll take my chances with Greyhound!
  • Posted on: 2015-06-25
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Jennifer Gibbons
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I recommend this bus!
I have been riding for about 3 yrs and the quality of the buses are going down. This is the raggest bus I have been on yet. I recommend plenty of people to this company but after one ride they don't like that busese are raggy. Please do better. Thank you.
  • Posted on: 2015-06-25
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Damara Remikie
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I recommend this bus!
The only positive to the service provided by this bus service is their punctuality. The bus driver and staff were disgustingly rude to fellow passengers and myself. You all should be ashamed that you allow people with attitudes like the driver I had to involve yourselves with.
  • Posted on: 2015-06-24
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Katie Russell
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I recommend this bus!
Bus arrived to pick up a few minutes late but TWO HOURS late to destination. Entire floor was sticky - like a 5 gallon jug of apple juice had been used to mop the floor. Many seats were torn, did not recline, stuck with gum. Overall disgusting.
  • Posted on: 2015-06-24
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: Katie Russell
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I recommend this bus!
Bus toilet BROKEN. Bus BROKE DOWN in Virginia. Driver told us NOTHING for over one hour. People CHASED him across the parking lot to try to get status. Arrived to destination THREE HOURS late.
  • Posted on: 2015-06-24
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Patricia Harry
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I recommend this bus!
Staff very rude when you asked for information..
  • Posted on: 2015-06-24
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: Tiana Browne
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I recommend this bus!
I WOULD NEVER IN A MILLION YEARS RECOMMEND THIS COMPANY TO ANYONE. CONDITIONS WERE DISGUSTING, NO AC, BUS BROKE DOWN, STRANDED FOR 4 HOURS! I WILL DO EVERYTHING IN MY POWERS TO HAVE THIS PLACE SHUT DOWN ASAP. I WILL BE REPORTING YOU TO THE BETTER BUSINESS BUREAU.
  • Posted on: 2015-06-23
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Latasha williams
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I recommend this bus!
The bus ride was OK but it would be great if they clean the bathroom before they pick up people, and make sure that the next customers don't have to pick up food out their seats before they sit down
  • Posted on: 2015-06-23
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Robin
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I recommend this bus!
I was very unhappy with the service. The bus was one whole hour late. When I ask what was going with the bus there was no response (so unprofessional) When there is a problem with the bus I feel that they should let us know -which is only right. I hope for better service in the future. Thank You
  • Posted on: 2015-06-23
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Judy Freeman
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I recommend this bus!
Going to NC was great, the bus was clean, and the staff was great, and it left on time. Coming back was a trip from Hell!!, the bus arrived late for my departure, the driver spoke limited English, and refused to let me on the bus until I made a fuss and again showed him my confirmation #. The bus was dirty, my seat was broken, the staff were so rude. People that were already on the bus since 4pm when it picked me up were tired and wanted to stop for a rest, but they were yelled at by the staff, and one staff member even stuck up his middle finger at a passenger. We made several unscheduled stops to let friends and family of the staff off and on the bus. When I made my reservation to leave NC to NY, the departure from NC was suppose to be 8:15pm, the bus came at 8:40pm. My arrival to NY was suppose to be 7:00 am, I arrived in NY at 9:15 AM!!! It was the worst bus ride I have ever had.
  • Posted on: 2015-06-23
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Richard Grate
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I recommend this bus!
I use this company quite frequently and they continue to show poor judgment . I will be switching company.the bus broke down 5x resulting in the third time of not getting back on time to go to work when they are expecting you to show up. My people are fed up with this company.
  • Posted on: 2015-06-23
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Deidre Galloway
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I recommend this bus!
They charged me for a new ticket because I made a mistake on my reservation. Usually, I would have $5.00 to change or correct my ticket.
  • Posted on: 2015-06-23
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Roberto Laird
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I recommend this bus!
Good service. Leaves on time. Feel safe always ride Oriental Pearl.
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: T.S.
  • Star ratings:
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I recommend this bus!
The price for the roundtrip bus ride was great. The bus ride to my destination was pleasant and the bus was very clean with nice drivers. My trip coming back from my destination the bus was filthy there was trash everywhere on the bus and the first driver was driving way to fast.
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Santita
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I recommend this bus!
Tha ride was ok but ah few of the passengers complained of being bit by bugs during the ride. That kinda freaked me out
  • Posted on: 2015-06-22
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Fredi Rueda Pere
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I recommend this bus!
Bus needed repairs. It was dirty and stinky. Going to sue you guys for putting my life in danger with such a bad condition bus
  • Posted on: 2015-06-22
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Benedict Portill
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I recommend this bus!
Great drivers. Bus broke down and got a replacement within 10min. Less than half the price of an airline and got me to north carolina 5 hours faster than Grey Hound. Would recommend the night trip to oversleep.
  • Posted on: 2015-06-20
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: movakmarie velox
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I recommend this bus!
Bus was hot limited A.C. bathroom and condition of bus dirty. Driver very rude.staff did not accommodate for my knee in a brace and seating.
  • Posted on: 2015-06-19
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Dimple Bailey
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I recommend this bus!
The bus overbooked. There was an extra person on the bus. There was also someone drinking beer and the driver just remarked "don't spill it on the seats"
  • Posted on: 2015-06-19
  • Depature: Lumberton, NC
  • Arrival: New York, NY
  • Name: A
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I recommend this bus!
Bathrooms stink bad and no roller paper provided
  • Posted on: 2015-06-19
  • Depature: New York, NY
  • Arrival: Lumberton, NC
  • Name: A
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I recommend this bus!
The bathrooms need work and the seats stink
  • Posted on: 2015-06-18
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Edward Powell
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I recommend this bus!
I would like see, more organizing in getting on bus at station in NYC and more 10min. stops at lease two or three, every new driver. Thank you, for the ride.
  • Posted on: 2015-06-18
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Joyce bandy
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I recommend this bus!
Our driver grabbed his bags and left we had to wait for another bus to come and get us this was mid trip. We then had to back track and drop off other riders at previous stops. We had prepaid for tickets to return back to NY which we just took the loss on the ticket purchase amount and returned by plane instead. Worst bus experience ever and I would never recommend you to anyone.
  • Posted on: 2015-06-18
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: tiscia moultrie
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I recommend this bus!
Was sitting in the back seat near bathroom it was raining the rain was leaking inside, the seat even got wet, and the bathroom smelled the Oder was really bad.k
  • Posted on: 2015-06-17
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Sonia Eugene
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I recommend this bus!
It was OK and on time
  • Posted on: 2015-06-17
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Dawn
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I recommend this bus!
The bus was filthy, several riders were smoking weed in the back of the bus. The air conditioner wasn't functioning properly. Babies were crying. The seats were way too small with little leg room. The bus eventually broke down in NC due to a busted AC hose because these geniuses put water in the radiator rather than antifreeze, and it took 2.5 hours for another to arrive on one of the hottest days. I will never use this service again, EVER!
  • Posted on: 2015-06-16
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: jason
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I recommend this bus!
I had a very nice experience
  • Posted on: 2015-06-16
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Rodney Walker
  • Star ratings:
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I recommend this bus!
I was really impressed with arriving at the New York destination two minutes early. That may not sound like a lot but traveling over 500 miles and be two minutes ahead of time is a difficult feat.
  • Posted on: 2015-06-16
  • Depature: New York, NY
  • Arrival: Salisbury, NC
  • Name: Allie DuBose
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I recommend this bus!
I only suggest that when the bus stop to drop people off Please do not let the smoker off to take a smoke break. That make the rest of the trip late for the other people on the bus.
  • Posted on: 2015-06-15
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Kiran Kumar Pate
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I recommend this bus!
It's awesome to the price. No one can beat it easily :)
  • Posted on: 2015-06-15
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: alma reid
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I recommend this bus!
My trip back to Charlotte seats were torn and uncomfortable, jacks to charge phone not working
  • Posted on: 2015-06-15
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Jeanette
  • Star ratings:
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I recommend this bus!
The worst experience ever. Bus driver did so many different stops than original. On top of that had 6 reservations and only 4 of us was able to get on bus and couldn't get a refund for the other two.
  • Posted on: 2015-06-15
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Kara
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I recommend this bus!
Bus ride was good. Left on time. Nice driver. No real complaints.
  • Posted on: 2015-06-15
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Kara
  • Star ratings:
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I recommend this bus!
The overall ride was decent. Bathroom could have been more cleaner and had a hand sanitizer dispenser that actually worked. But other than that I was pleased. Bus left on time and arrived almost on time which I don't expect to be perfect due to traffic and traveling factors. I will be using again in the near future.
  • Posted on: 2015-06-15
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Jacqueline Carey
  • Star ratings:
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I recommend this bus!
There wasn't a lot of leg room and they need to clean the buses so they don't smell rank other than that my experience was good
  • Posted on: 2015-06-15
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Letise Johnson
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I recommend this bus!
Horrible service!!! Bathroom is nasty,smelly,dark with no tissue. The bus was late arriving and is now very late to it's destination over an hour late. Makes tooo many stops for only 2 or 3 ppl. The driver had the air and the USB outlets off most of the ride from NY to Charlotte. The seats are broken and dirty. All you get is a shopping attached to one seat for trash. I would not travel this way again or recommended anyone. The bus overall has a nasty odor to it.
  • Posted on: 2015-06-15
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Murali
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I recommend this bus!
It's a dirty bus, I had a very bad journey experience with this bus and the customer service of gotobus.com. I won't recommend this to any one. Only good thing about the buses available gotobus.com are so cheap
  • Posted on: 2015-06-15
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Adam Griffin
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I recommend this bus!
The charging stations in my seating area were not functioning and need repair.
  • Posted on: 2015-06-15
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Nadine Acheampon
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I recommend this bus!
am still on the bus good trip so far but bus was an hour and half late at beginning of trip. made people upset and unhappy
  • Posted on: 2015-06-14
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Patricia Creer
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I recommend this bus!
Bus had broke down. The bus driver was very nice to everyone. We had to wait for another bus to come. As soon as he got to the next exit, He brought everyone some cold water to drink. Thank You
  • Posted on: 2015-06-14
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Margaret Gerges
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I recommend this bus!
Rode this bus w my children I paid full price for all of them including my 6 month old son and my 23 month old daughter and my 5 year old daughter in which the bus we had no air and second when the bus broke down in north Carolina we waited several hours for bus then my 5 year old and 23 month old sat on my lap after the second bus cuz there wasn't of seats how is that when I paid and I didn't get even any credit back and driver allow this to go on
  • Posted on: 2015-06-13
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Brooks
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I recommend this bus!
Bathroom was not working properly. Buses fleet could use an upgrade
  • Posted on: 2015-06-13
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Nolvia
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I recommend this bus!
Price is good.. Don't expect to an excellent service "ask yourself what can I get for $35-$60?" I cant complain is was only $35 you get what you pay for...
  • Posted on: 2015-06-13
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Robert Perez
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I recommend this bus!
The bus was dirty on the outside and dirty inside. They didn't accommodate me to be able to sit with my 2 young daughters. And it arrived 1h and 15 min late to the departure stop and thus we arrived 1h and 30 min late to my arrival stop. They are just not organized and lack good hospitality and customer service skills.
  • Posted on: 2015-06-13
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Jazmyn
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I recommend this bus!
The bus was an hour late and after three stops, that were NOT specified when purchasing the ticket, the bus was oversold and many were unable to get on. Also, the bathroom was in poor condition.
  • Posted on: 2015-06-12
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Okeifeharris
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I recommend this bus!
Driver made me pay extra money or I couldn't go home ... He was late pulling off and getting back I wasn't able to get to my scheduled meeting
  • Posted on: 2015-06-12
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Gloria Williams
  • Star ratings:
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I recommend this bus!
They gotta do better
  • Posted on: 2015-06-12
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: frederick c sand
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I recommend this bus!
First time user and was very satisfied.
  • Posted on: 2015-06-12
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Chis
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I recommend this bus!
I got to the bus, they over booked the bus and the bus left me. I want a refund. ASAP. I now have missed an important meeting.
  • Posted on: 2015-06-12
  • Depature: Covington, GA
  • Arrival: New York, NY
  • Name: Anthony Greenidg
  • Star ratings:
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I recommend this bus!
Too much stops
  • Posted on: 2015-06-11
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Joyce
  • Star ratings:
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I recommend this bus!
The bus stunk and smelled really dirt ! toilets are not even clean...It was disgusting the smell that came out of the toilets!
  • Posted on: 2015-06-11
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Roy
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I recommend this bus!
Ac was barely on.
  • Posted on: 2015-06-10
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: christine
  • Star ratings:
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I recommend this bus!
The bus was nasty, and very stink. It also broke down in North Carolina. The bus driver was asked to turn down the air conditioning because my grand daughter was cold, He did not respond or turn it down
  • Posted on: 2015-06-09
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Tiesha Meachem
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I recommend this bus!
We had an unnecessary stop at one of the drivers house that delayed our time for about 30 minutes.
  • Posted on: 2015-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pallavi Sen
  • Star ratings:
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I recommend this bus!
I had to fight with the driver to make him stop at my stop in Richmond (on broad street) even though I specifically picked this bus because it stopped there. His plan was to drop me in the middle of the night on E. Parham Road, where no one was expecting me and there was no way for me to go home. On top of that, our bus ride started with a huge fight between two passengers and the bus driver could have sorted it out but he didn't. One of the passengers wanted to use two seats instead of one, and sleep on it, and when a new passenger came he wouldn't give his seat. This was completely avoidable.
  • Posted on: 2015-06-09
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: iesha drew
  • Star ratings:
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I recommend this bus!
The only things wrong on the bus trip was no working air conditioning, and allowing customers to smoke cigarettes and weed on the bus those issues I would like for you to address it's to many children and adults with medical issues to keep allowing this to happen. Overall it was a good trip thank you.
  • Posted on: 2015-06-09
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Bomani Williams
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I recommend this bus!
Just happy to have made it safely
  • Posted on: 2015-06-09
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: lovell reed
  • Star ratings:
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I recommend this bus!
I stood at the bus station with my 1 year old child, the bus drivers wouldnt accept me on the bus even with my child. They act like they understand english and ignored all questions people ask them. I will never buy a bus ticket from this company. Too much disorganization for my liking.
  • Posted on: 2015-06-08
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: neville b joseph
  • Star ratings:
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I recommend this bus!
I picked five stars for all fields. I only use Oriental pearl. They always show me love
  • Posted on: 2015-06-08
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Thomas parker
  • Star ratings:
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I recommend this bus!
Bus drivers arguing with the riders for no reason trying to put people off that's paid calling the police and the police telling them they can't put them off cause they paid he wanted them to pay twice
  • Posted on: 2015-06-07
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Marise McMillian
  • Star ratings:
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I recommend this bus!
i had to send my mom alone with 5 children ranging in age from 17 to 2 years old... they got there safe and sound and on time and i only paid $210 total for their tickets. at that price with that many people riding for that amount of money, no complaints.
  • Posted on: 2015-06-07
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Kevin
  • Star ratings:
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I recommend this bus!
The service does what is advertised, the bus was there long before departure, and arrived before scheduled drop off time. The bus itself looked abandoned,and had not so comfortable smells inside. I feel if you care about your customers, you provide a good experience. An unclean bus does not provide that service.
  • Posted on: 2015-06-06
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: jacques woodard
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I recommend this bus!
Hello Oriental Pearl. my last bus ride with you guys was disastrous. It was so bad that the state troopers in Virginia had to board the bus and tall to the passengers and to give the driver a citation for reckless driving.
  • Posted on: 2015-06-05
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: James Friday
  • Star ratings:
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I recommend this bus!
Bus dirty inside and out. Bathroom smelled and stank up the whole bus.
  • Posted on: 2015-06-04
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: S Taylor
  • Star ratings:
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I recommend this bus!
The bus should be sprayed and disinfected after each final departure, They have a bad case of bed bugs. And the bus bathroom is never clean. On a positive note the bus is always on time!!
  • Posted on: 2015-06-03
  • Depature: New York, NY
  • Arrival: Conyers, GA
  • Name: janice staley
  • Star ratings:
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I recommend this bus!
the came a little late and 2 buses came at same time so there was no one to tell u what bus was for georgia and then the usb outlets were broken some work but most were out. the seats are uncomfortable and the driver was rude. why is it that only chinese people can sit in the front and everyone else in the back front seats are 80 dollars but no was was offered that option. when i use this bus its always anxiety about seats and cleaness. there should be sign seats and also the price is different u walk in no one tells u that it 40 to walk up but 35 online i am so disapponted about this bus service.
  • Posted on: 2015-06-01
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Ryan Pileski
  • Star ratings:
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I recommend this bus!
On my ride home they allowed passengers to smoke both cigarettes and marijuana which was really disgusting.
  • Posted on: 2015-06-01
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Johnson
  • Star ratings:
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I recommend this bus!
No punctuality
  • Posted on: 2015-06-01
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Andrea Skinner
  • Star ratings:
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I recommend this bus!
Bus extremely cold.
  • Posted on: 2015-06-01
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Carlos Rodriguez
  • Star ratings:
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I recommend this bus!
I was upset with the driver. I was with my grandchildren who wanted to be in the front of bus and your driver told us no we have to go to back. It upset us because the bus was empty, and 2 stop later a group of Asians got on sat in the front and were speaking to the driver. That was racial and disrespectful especially I had to explain to my biracial grandchildren not the o take the ignorance personal.
  • Posted on: 2015-06-01
  • Depature: Conyers, GA
  • Arrival: New York, NY
  • Name: Jennifer
  • Star ratings:
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I recommend this bus!
no complaints, everything was fine and satisfactory
  • Posted on: 2015-05-31
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: judith fletes
  • Star ratings:
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I recommend this bus!
It wasn't a bad trip
  • Posted on: 2015-05-30
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Jose
  • Star ratings:
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I recommend this bus!
great service great
  • Posted on: 2015-05-29
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: shari tewa
  • Star ratings:
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I recommend this bus!
The bus going to atlanta was very dirty and the toilet stank and had no paper or water. very unsanitary and unhealthy!!!The bus driver that changed was very rude and dare I say racist. That bus left on time but it arrived very late. Coming back the toilet stank up the whole bus, I wanted to throw up. the floor was sticky and there as a lot of garbage on the bus. it was very nasty I had to cover my nose the whole time. That driver was ok. I will not take oriental pearl again. not fit for animals!!!!!! No stars rating.
  • Posted on: 2015-05-28
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Greg
  • Star ratings:
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I recommend this bus!
Bus left 15 minutes late and arrived at least a half hour. Oriental pearl didn't honor e-ticket to get on the bus and made me get another ticket from the office. Overall though, the price was great, and the route was direct, so I was happy.
  • Posted on: 2015-05-27
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Rachel Forbes
  • Star ratings:
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I recommend this bus!
Although the price is great. Going from Durham to New York is always an adventure. The bus is always late and or always ffull. Outside of the gas station there are so many people waiting for this bus while other bus from different companies come on time so we will go with them instead. The bus bathroom always without fail is nasty, and smelly. The majority of the driver's are pleasant, there are some that are harsh and you have no idea what they are saying.
  • Posted on: 2015-05-27
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: sheree smith
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I recommend this bus!
The bus never arrived.
  • Posted on: 2015-05-27
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Oneida Erinna
  • Star ratings:
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I recommend this bus!
Please clean bathrooms before each trip sometimes the smell is too potent. Otherwise great service I made the mistake once not using your service and regret it.
  • Posted on: 2015-05-26
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: felix green
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I recommend this bus!
People smoking marajuana on the bus restrooms were smelly bus left 1 hour late arrived 2 hours late which made me late for a family event
  • Posted on: 2015-05-26
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: margaret
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I recommend this bus!
the electrical outlets located on the seats were not operable and no other outlets existed.
  • Posted on: 2015-05-26
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: claire Edwards-P
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I recommend this bus!
The bus ride was great but some of the passengers was terrible. I commend the bus driver because even though he was taunted he remained calm and professional.
  • Posted on: 2015-05-26
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: David Bishop
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I recommend this bus!
Bus went out the route on the way back to NY to drop off 5 people in Newark NJ and receive cash for it. That made me late for work.
  • Posted on: 2015-05-25
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Denise Strange
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I recommend this bus!
VERY NASTY staff very rude.
  • Posted on: 2015-05-25
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Donna Potter
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I recommend this bus!
The positive side of this experience is the price and both arrival times were prompt. The comfort and the driving staff need improvement. All drivers yell and speak to passengers like we are children. Not professional!! Thank Goodness for rest stops to use restroom. Would recommend. The price is right!!
  • Posted on: 2015-05-24
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: judith fletes
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I recommend this bus!
Bathroom needs more attention.
  • Posted on: 2015-05-24
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Anthony
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I recommend this bus!
I was very displeased considering this would've been my very first time traveling on gotobus.I'm not angry about the fact that the bus left on time. I'm angry about the customer service lady who answered the phone and hung up on my face! When I called to see about catching the bus at another location, because I missed the one leaving from Columbia. When people pay their money as I did, they should be treated better! I hope the oriental lady who answered the phone and hung up in my face gets fired! Because her attitude is not inviting and very unprofessional!
  • Posted on: 2015-05-23
  • Depature: New York, NY
  • Arrival: Conyers, GA
  • Name: Casheda
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I recommend this bus!
The bus drivers are rude , they have you change busses but do not tell you ahead of time , so you sleeping and have your child. They will wake you up about 3-4 am check your ticket. Sit his arse down and yell CHANGE BUS ...really .....I didn't hear or see anything about changes bus or I would have taken the next bus out. Then the bus does not drop you off at drop off ,its Where ever they want to drop you at . Buss leaves on time but never arrives/drops you off on time . It's allways1-4 hours late and frankly they don't care , if While you have someone to pick you up or a taxi ,to make it there on time . You will be sitting outside waiting by your self for a ride .messing with this bus service .They could care less and they don't make any apologies or take any discount off your ticket . No wifi on the bus and they make numerous stops just to meet their own friends and family members giving them packages like luggage ,food, cartoons of ciggs, he (bus driver) having a conversation with someone he meets as if I don't have anywhere to go or as if he not already late to drop me off . they have tv's on the bus but they don't work . Very poor service . They take your money and treat you like garbage. Yes the bus ticket is already cheap but you don't have to treat your customers as cheap tickets
  • Posted on: 2015-05-22
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Sheila Green
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I recommend this bus!
Most horrible experience I ever had while traveling. First off I was suppose to arrive at 9am didn't arrive until after 11am. The floors was dirty and nasty, bathroom stink & funky the entire ride, disgusting with a strong urine odor throughout bus. Meanwhile few traveling was actual getting high on bus smoking weed, one guy was actual sniffing. Bad experiences especially since I had my child with me as well as other young children on bus. You guys need to clean your act up.
  • Posted on: 2015-05-22
  • Depature: New York, NY
  • Arrival: Lumberton, NC
  • Name: Jennifer Faulk
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I recommend this bus!
Need yo be little bit more organized when boring
  • Posted on: 2015-05-22
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Cassandra Brown
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I recommend this bus!
This bus is not clean. The bathroom smells horrible. I would give it zero stars. Instructions for changing buses is ambiguous at best.
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