Good Year Rating & Reviews

367 Reviews

Find and read all the latest Good Year reviews from fellow bus travelers. These verified Good Year reviews have been submitted from real customers who booked their Good Year tickets on GotoBus.com. The customer reviews evaluate Good Year service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2016-12-05
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Peter Castro
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I recommend this bus!
  • Posted on: 2016-12-02
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Peter Castro
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I recommend this bus!
Great service!
  • Posted on: 2016-12-01
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: peter castro
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I recommend this bus!
great service
  • Posted on: 2016-11-28
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Lauren
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I recommend this bus!
This is a cheap bus that gets you there on time. The seats are smaller than other charter buses, but fine. The bus arrived an hour late but made up for it during the long ride, we ended up getting there a half hour early regardless. There was no wifi on the bus and only one usb plug per 2 seats. Overall i would take this again because it is cheap, gets you there quickly( almost too quickly), and the seats fine.
  • Posted on: 2016-11-26
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Jenci
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I recommend this bus!
  • Posted on: 2016-11-25
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Jill
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I recommend this bus!
  • Posted on: 2016-11-23
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: angelo
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I recommend this bus!
  • Posted on: 2016-11-23
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: angelo
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I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Ladi rose
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I recommend this bus!
Rain was leaking in window and my whole back got wet while I was sleeping
  • Posted on: 2016-11-13
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Marc alvear
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I recommend this bus!
Great
  • Posted on: 2016-11-13
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Marc alvear
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I recommend this bus!
Awesome
  • Posted on: 2016-11-05
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: peter castro
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I recommend this bus!
awesome service
  • Posted on: 2016-11-05
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Taniqua
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I recommend this bus!
Got to my destination an hour early. Comfortable ride.
  • Posted on: 2016-11-05
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Janina
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I recommend this bus!
  • Posted on: 2016-11-03
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Peter castro
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I recommend this bus!
Great service
  • Posted on: 2016-10-31
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Shaun Carroll
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I recommend this bus!
The driver of the bus that I was on was a very good driver and I felt very safe the entire trip.
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Symone
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Symone
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Brittney Dedeaux
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I recommend this bus!
My only complaint is that seat numbers are only given out at one stop. There is a huge problem with people getting up to change seats because of this. If they would email/text/call customers not being picked up at the "main" stop in Norfolk, this wouldn't be an issue.
  • Posted on: 2016-10-23
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Brittney Dedeaux
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I recommend this bus!
  • Posted on: 2016-10-21
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Stacey Dunlap
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I recommend this bus!
  • Posted on: 2016-10-20
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Sarah moise
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I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: A Marrow
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I recommend this bus!
Departure time and arrival time was extremely late.
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
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I recommend this bus!
...at least we arrived back on time.
  • Posted on: 2016-10-01
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Michael Richards
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I recommend this bus!
Good experience
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Peter castro
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I recommend this bus!
  • Posted on: 2016-09-07
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Brittney Dedeaux
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I recommend this bus!
  • Posted on: 2016-09-04
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Brittney
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I recommend this bus!
  • Posted on: 2016-08-30
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: baran hill
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I recommend this bus!
bus arrived 20 minutes late. however they were easy to contact via text message.. so i knew that i didn't miss the bus or anything.
  • Posted on: 2016-08-26
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: toya
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I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Anthony Alston
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I recommend this bus!
Clean the damn bathroom
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Serena
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I recommend this bus!
Did not have wifi like it said
  • Posted on: 2016-07-26
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Jason Tate
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I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Aart Fokkema
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I recommend this bus!
  • Posted on: 2016-07-22
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Qhura Hudson
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I recommend this bus!
It's so HOOOTTT! I'm sweating like crazy the AC clearly doesn't work well. This bathroom doesn't lock therefore doesn't have a light which sucks if you're traveling at night. Oh and the bus was super later, other than that I'm just darn dandy 😒 I usually don't have any problems when I travel via gotobus but idk what happened this time.
  • Posted on: 2016-07-19
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Angelo
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I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Angelo
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Jacquie
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I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Chelsea
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I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Chelsea
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I recommend this bus!
  • Posted on: 2016-07-08
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Narcissia
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I recommend this bus!
This was the best bus ride in a long time. The bus was clean the ride was comfortable no problems at all
  • Posted on: 2016-07-05
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Yohana
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I recommend this bus!
  • Posted on: 2016-06-29
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Angelo
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I recommend this bus!
  • Posted on: 2016-06-26
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: shannon
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I recommend this bus!
Was a great ride
  • Posted on: 2016-06-25
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Bijan Small
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I recommend this bus!
Driver did NOT speak English. We got lost. And he was non responsive to customer and rude!
  • Posted on: 2016-06-25
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Glori
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I recommend this bus!
Better than the first bus I took through u guys. Much nicer and cleaner.
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
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I recommend this bus!
Better seats please
  • Posted on: 2016-06-18
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
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I recommend this bus!
Never allow customers to pay while waiting on bus to pull off...
  • Posted on: 2016-06-17
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Vanessa
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I recommend this bus!
It always stink
  • Posted on: 2016-06-14
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Angelo
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I recommend this bus!
  • Posted on: 2016-06-02
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Anatasia Byam
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I recommend this bus!
  • Posted on: 2016-06-01
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Anatasia Byam
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I recommend this bus!
  • Posted on: 2016-06-01
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Carmen Hunt
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I recommend this bus!
The seats are too hard and close together. Driver was courteous, but customer service rep in NY city station was rude. Overall, you can't beat it for the price.
  • Posted on: 2016-05-31
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Joanne Baginski
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I recommend this bus!
Very cramped.. Very little leg room. Not on time and arrived 1 hour later!!
  • Posted on: 2016-05-28
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Jenci
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I recommend this bus!
  • Posted on: 2016-05-28
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Jenci
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I recommend this bus!
  • Posted on: 2016-05-28
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Jenci
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I recommend this bus!
I Love This Company!
  • Posted on: 2016-05-28
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Amanda
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I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
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I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
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I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Brittney
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I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Debra Harmon
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I recommend this bus!
  • Posted on: 2016-05-10
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Vanessa
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I recommend this bus!
Bathroom always dirty and it stink really bad 5/10/2016
  • Posted on: 2016-05-03
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Peter
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I recommend this bus!
Great service!
  • Posted on: 2016-05-01
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Betty Bellamy
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I recommend this bus!
The service provided was comfortable and accomodating. I would use the service again. Thank you for making my travels easy.
  • Posted on: 2016-04-25
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Eureka Powers
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I recommend this bus!
Everything was fine with my trip.
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Jill Coburn
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I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Dana White
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I recommend this bus!
It was a safe ride. But I did get to my destination 2 hours after the time I should've. I just wish the driver could've drove faster to get us there at the time we should've been there.
  • Posted on: 2016-04-22
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Jill Coburn
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I recommend this bus!
  • Posted on: 2016-04-18
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Wilfred Acosta
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I recommend this bus!
  • Posted on: 2016-04-17
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Helen Walker
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I recommend this bus!
  • Posted on: 2016-04-10
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Brittney Dedeaux
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I recommend this bus!
Bus had a funny smell
  • Posted on: 2016-04-09
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Elena Catala
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I recommend this bus!
The bus did not stop at my stop in Hampton because he claim he didn't see anyone but I believe if you see cars in the parking lot you know people are getting on the bus and give the benefit of the doubt and stop anyway. So I had to rush to Virginia beach from my Hampton stop just to catch my bus because I was not gonna get a refund or any type of curtesy for their mistake
  • Posted on: 2016-04-06
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Brittney Dedeaux
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I recommend this bus!
  • Posted on: 2016-04-06
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: William Gilbert
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I recommend this bus!
  • Posted on: 2016-04-04
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Cindy
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I recommend this bus!
Our seat backs would not budge, but the ones in front of ours did. Was not comfortable riding so far in an upright position when we should have been able to recline and sleep.
  • Posted on: 2016-03-20
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Eduardo Ongcol
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I recommend this bus!
The bus always late, the rest room has no light. The floor is not clean. Drivet is doing very good job.
  • Posted on: 2016-02-17
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Peter Castro
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I recommend this bus!
Great service
  • Posted on: 2016-02-14
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Nish White
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I recommend this bus!
The constant switching on and off of the heat was very uncomfortable. Also the bus never arrives on time at the Lynnhaven Pkwy location. There is no where to wait inside as they do not have a brick & mortar office.
  • Posted on: 2016-02-12
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Monet Thomas
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I recommend this bus!
  • Posted on: 2016-02-10
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Myliah Varona
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I recommend this bus!
  • Posted on: 2016-02-09
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Jacquie
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  • Comfort:
I recommend this bus!
It would be great if driver can inform the passengers of the stops. After reaching VA, especially after leaving Virgina Beach, passengers were not sure what was the next stop. Other than that it was a pleasant ride.
  • Posted on: 2016-02-09
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Peter Castro
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Smooth ride!
  • Posted on: 2016-02-08
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Svitlana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-08
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Michelle C
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Wifi would be nice.
  • Posted on: 2016-02-08
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Michelle Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Wifi would be great!
  • Posted on: 2016-02-02
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: cheryl
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very satisfied with the bus and the Driver
  • Posted on: 2016-01-12
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: daphnie ebanks s
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was good, reach on time.
  • Posted on: 2016-01-11
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: jack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
good service
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: daphnie ebanks s
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall experience was good
  • Posted on: 2015-12-21
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Fernando Lopez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Gotubus is affordable, convenient and safe.
  • Posted on: 2015-12-15
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Jennifer Bell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Brascia Audain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It's an affordable way to get where you want to go. It's worth the amount you pay for it, don't expect anything more.
  • Posted on: 2015-12-13
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Yasmine Janssen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-12
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: daphnie ebanks s
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Trip was very good
  • Posted on: 2015-12-12
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Yasmine Janssen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
It's just a bus ride to NY so I wasn't expecting anything grand .. But i would have liked to see toilet paper in the bathroom and a changed light bulb so I could see .. The people were very nice and the driver was very on time .
  • Posted on: 2015-12-08
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: daphnie ebanks s
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Trip was good
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Moyock, NC
  • Name: Myra Sawyer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
The bus was filthy, the smell of the bathroom was horrible and urine was all over the floor. During the night my coat fell on the floor and the smell of urine was on my coat. The driver was great and my only complaint is the floor needed to be bleached. Someone must have dropped the bathroom mess on the floor. It literally made me sick.
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Maria Anora-Enca
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-05
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: daphnie ebanks s
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall trip was good
  • Posted on: 2015-12-05
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Anthony Avila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-04
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-03
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Olive
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-03
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Olive
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-03
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: daphnie ebanks s
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was good overall. Reach work on time because reach in earlier than schedule time
  • Posted on: 2015-12-01
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Hannah Butler
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Maria Anora-Enca
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Patricia Cunning
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
The heat is so high I thought I was going to pass out
  • Posted on: 2015-11-29
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Maria Camia
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Everything was good except! The heater was too hot and everyone got uncomfortable. By the end it was cooler. I ride good year all the time and this was the first time it was too hot. The man who makes sure we were in the correct seat was punctual. The wifi didn't work this time for me so hopefully it works the next time. Thank you!
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Myliah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Myliah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: daphnie ebanks s
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The trip was good as always.but the bathroom was really acting up
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Lyudmila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The improvements are obvious!Comments:positive- driver was very nice, the USB port for phone chargers was a nice surprise. To make even more improvement: some seats had only position of maximum down;there was no paper in restroom. I believe the company is on a good way to be a great bus company.
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Myliah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-24
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: daphnie smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall trip was good
  • Posted on: 2015-11-23
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Randy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-23
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Magdalena Sosa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Again, the bus was amazing. However, it was very cold on the bus. It would have been nice if the driver would have put on the heat. Other than that it was a great ride.
  • Posted on: 2015-11-23
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Magdalena sosa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
The bus was great. However, I would have liked if it had some heat, because it was very cold. I had a blanket, but it still was very cold. Other than that it was a great bus.
  • Posted on: 2015-11-23
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Allison Whyte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-22
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Olga Moreno
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Great trip. The driver Lan was friendly and helpful. Super glad to see charging stations and a working wifi! Thanks
  • Posted on: 2015-11-21
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: daphnie ebanks s
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The trip was good
  • Posted on: 2015-11-20
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: daphnie ebanks s
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Why do u have a 3:30 schedule when u keep putting it off till 4:30
  • Posted on: 2015-11-20
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-19
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-13
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-12
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-12
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Everything went well on our trip to nyc.
  • Posted on: 2015-11-12
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-11
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Helen Wyatt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-11
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Pascal Domnik
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
Everyone is sitting where they want. People are not sitting on their given seats. They are unwilling to switch seats. Seats are very stiff. not much space when people are leaning back with their seats. The air conditioning was very cold and not managed very good. I liked that there was no stops on the way except for getting gas. For the price it is a decent way to travel such a distance but the people traveling are not very nice and the bus is not the most comfortable one.
  • Posted on: 2015-11-10
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: daphnie ebanks s
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall the trip was good
  • Posted on: 2015-11-09
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: diva parker
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
we got back faster than we did getting there. the ride coming back was fantastic. but going it was horrible
  • Posted on: 2015-11-09
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: diva parker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
when I reached the station the bus was already there before 3:30pm. why is it that we were leaving at 4:30? I didn't reach my destination until 1:05 am Saturday morning.
  • Posted on: 2015-11-08
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: D
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Completely different and better experience than last night. And with the SAME driver!
  • Posted on: 2015-11-07
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: daphnie smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was ok but if u dont have bus schedule for 3:30 why put it and then change to 4:30
  • Posted on: 2015-11-06
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-06
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Peter Castro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great customer service
  • Posted on: 2015-11-05
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-03
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Liberty Rigdon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-03
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: daphnie ebanks s
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good
  • Posted on: 2015-11-02
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Peter Castro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great customer service!!
  • Posted on: 2015-11-02
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Nyasha Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
This company saved me! I missed my earlier bus back to Hampton and they didn't have another one til 9am the next morning. With you all I made it back to Hampton so I can get to class this morning. THANK YOU
  • Posted on: 2015-11-02
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Myliah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-02
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Myliah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-01
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: daphnie smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was good so far
  • Posted on: 2015-10-31
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Cindi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-31
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Tt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-30
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Truskett
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Perfectly great trip. Fast, efficient. Much nicer than the alternative bus company that does the same trip from Tidewater to NYC.
  • Posted on: 2015-10-30
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Peter Castro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Outstanding service!
  • Posted on: 2015-10-27
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Rogelio diaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-27
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Valerie Cardona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-27
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Valerie Cardona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-26
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Rose
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The arriving bus was late by about 20 minutes. There was a couple of altercations between passengers on return trip. No one cares about seat arrangement on the first bus.other then all that, the trip was okay
  • Posted on: 2015-10-26
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Peter Castro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great customer service
  • Posted on: 2015-10-26
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Tania Montalvo
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Bus was over 30min late. Unacceptable.
  • Posted on: 2015-10-23
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: O Truskett
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Please note that arrival time in Newport News is erroneously stated on reservation confirmation as 4:34am; it is supposed to be 5:30 am. My cab was waiting for over an hour because of the error.
  • Posted on: 2015-10-23
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-22
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: ALex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-22
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Allen Klapperich
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Probably the best driver I have ever had the privilege of riding with. Excellent
  • Posted on: 2015-10-19
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: symone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-19
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Ellecie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Nice and smooth ride
  • Posted on: 2015-10-18
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Allen Klapperich
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-16
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Kenneth Mopper
  • Star ratings:
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I recommend this bus!
Restroom needs a light and toilet paper. Several seats are broken (do not recline or cannot be adjusted).
  • Posted on: 2015-10-16
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-15
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: chika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-15
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-15
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Philip
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-13
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Ed Quintin
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
A military guy lost his wallet when he arrived in NY. He thought he lost in on the street on the way to his family's home. When he got on the bus on the way back to Norfolk, an employee of Good Year bus Co. returned his wallet to him with everything in it. That was awesome. Good job Good Year Bus Co.
  • Posted on: 2015-10-12
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Angelica DeJesus
  • Star ratings:
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I recommend this bus!
The only problem is with the restroom. It smells and never has tissue.
  • Posted on: 2015-10-12
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Karol Edward Kul
  • Star ratings:
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I recommend this bus!
Good affordable reliable service. Repeat customer.
  • Posted on: 2015-10-12
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Desmond Cantey
  • Star ratings:
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I recommend this bus!
Stop seating non Asians in back of bus
  • Posted on: 2015-10-10
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Laura
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
The bus on the way to new york was TINY. I am only 5'4" and could barely move in my seat. The person going with me is 5'11" and was completely miserable. The bus on the way home was not nearly as bad. Honestly I believe with how tight those original seats are we will not be taking the bus again.
  • Posted on: 2015-10-10
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Chiuchiu
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-10
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Kenneth Mopper
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Excellent driver. restroom needs cleaning and upgrading. No toilet seat of paper. WiFi not working.
  • Posted on: 2015-10-09
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Nazerke
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-09
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-08
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Joanne Nolan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
You should change the stop on your sight it said parkway mall and if a passenger did not tell me they did not stop there my family would have been waiting in the wrong place. NOT GOOD
  • Posted on: 2015-10-08
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-06
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Marlon
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Please tell your driver to turn on the Air conditioner while driving. Thanks.
  • Posted on: 2015-10-03
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: James Johnson
  • Star ratings:
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I recommend this bus!
IT WAS COLD ON THE BUS FOR THE ENTIRE RIDE UP UNTIL 10MINS. before i got off at Newport News. The ride was very unpleasant.
  • Posted on: 2015-10-02
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Raheem Govantes
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-02
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-10-01
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-30
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: TC Harbour
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-29
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Jill
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-29
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: TC Baker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-28
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Kagame
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-09-28
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Tiffany McKinnon
  • Star ratings:
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I recommend this bus!
My experience was great. My only complaint was that the wifi did not work.
  • Posted on: 2015-09-28
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Peter Castro
  • Star ratings:
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I recommend this bus!
Great customer service. Bus was very clean!
  • Posted on: 2015-09-28
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Myliah v
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-26
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Ramona
  • Star ratings:
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I recommend this bus!
It smelled smoke inside the bus. The ticket people and driver were a bit rude.
  • Posted on: 2015-09-26
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Alex Rivera
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-26
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Natalie Mckenzie
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-09-25
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Peter Castro
  • Star ratings:
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I recommend this bus!
I love this company! They're reliable, great staff both in NY and Va Beach.
  • Posted on: 2015-09-25
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Glynis Boyce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-25
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Myliah v
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-25
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Myliah v
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-25
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Myliah v
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-24
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Luscia Mmusi
  • Star ratings:
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I recommend this bus!
It is the best, just make sure you have plugs for phones.
  • Posted on: 2015-09-23
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Seth
  • Star ratings:
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I recommend this bus!
Need to have a better flow of cold air coming though the ac vents
  • Posted on: 2015-09-22
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Robert Ludlam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-22
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Robert Ludlam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-22
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Robert Ludlam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-22
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-20
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Seth
  • Star ratings:
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I recommend this bus!
It was hot on the bus, run that cold a/c Please
  • Posted on: 2015-09-18
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-16
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-14
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Kiyaffa
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bathroom could be way better, and we had some problem leaving the parking lot
  • Posted on: 2015-09-14
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Tyheesha Ross
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-13
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: ginu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-13
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: ginu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-13
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: ginu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-13
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: kathleen avery
  • Star ratings:
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I recommend this bus!
Good ride. Got to destination right on time!
  • Posted on: 2015-09-13
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: anna
  • Star ratings:
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I recommend this bus!
The bus was not clean and the restroom didn't have paper or any disinfectant. The driver stopped only ones, it is not enough.
  • Posted on: 2015-09-12
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Glynis Boyce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-10
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Peter Castro
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The service customer rep in virginia beach is awesome. She's a great customer service representative.
  • Posted on: 2015-09-10
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Alhanouf
  • Star ratings:
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I recommend this bus!
The bus not really comfortable the restroom was so derty and there is no light and tissue which is very important! And all the trip there was Whistling sound from the bus "I got headache from this sound !! "
  • Posted on: 2015-09-09
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Erika
  • Star ratings:
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I recommend this bus!
definitly the cleaner of the buses.
  • Posted on: 2015-09-08
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: john mccormack
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Taisha jeanbapti
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-08
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Tyree Roman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Dee
  • Star ratings:
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I recommend this bus!
Driver communicated well;good driving skills; was a little chilly so bring a small blanket throw. Calm bus ride.
  • Posted on: 2015-09-07
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Mike Bakee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-07
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Lay Boutin
  • Star ratings:
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I recommend this bus!
Wifi didn't work on either of the buses. Everything else was great.
  • Posted on: 2015-09-07
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Daria
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-05
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Angela bynum
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-04
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: VStewart
  • Star ratings:
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I recommend this bus!
I know that for the price, the experience was expected. The bathroom was really disgusting. With it being my first trip, I didn't know that there was a stop midway, and I could have avoided the experience. Bad smell, no toilet paper, and it didn't seem to flush. The staff was polite.
  • Posted on: 2015-09-04
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Chernbhorn. Benj
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-09-04
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Daphnie
  • Star ratings:
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I recommend this bus!
Jessica text me and give me wrong address to take the trip back to new York. That was upsetting. Everything else was OK
  • Posted on: 2015-09-04
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-02
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-01
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: ron
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The air condition is not cold.
  • Posted on: 2015-09-01
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Patricia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-09-01
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Roxene Thompson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-31
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Chandrika
  • Star ratings:
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I recommend this bus!
Unfortunately I was unable to travel
  • Posted on: 2015-08-31
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: nehemias sanchez
  • Star ratings:
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I recommend this bus!
it was a good trip
  • Posted on: 2015-08-31
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Cheryl
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
This was my first experience with Goodyear and it was great. My only negative comment was structural. The bar between the seats does not go all the way back so I had to wrap the bar with my shawl so my 10 year old would not continue to hurt himself when he came into contact with it. Other than that, everything was fine, the pick up point in Norfolk was a major plus in terms of location and in terms of cleanliness and in terms of professionalism. It was a pleasant surprise to board the bus with a seat assignment and actually be able to sit in our assigned seats without issues from other passengers. It was a safe ride and arriving back to NYC an hour early was also a plus.
  • Posted on: 2015-08-30
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: randis brown
  • Star ratings:
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I recommend this bus!
Recently I took a trip from Norfolk to Ny . While purchasing my ticket I asked if was able to sit anywhere on the bus the lady at window said I could. I then boarded the bus choosing the front seat. After sitting there for 5 minutes I was told by the driver I could not sit there and needed to get up with out receiving any explanation from him I felt like there was some discrimination against sending how Ive taken the bus many times and seen people sit in those seats
  • Posted on: 2015-08-29
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Leticia Flores
  • Star ratings:
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I recommend this bus!
Excellent driver but a fight broke out in the back of the bus when I went to get my seat asigned I ask the girl in the front desk to please give me a seat in the front because I suffer from panic attacks so for the last 45 mins offs this bus I almost had a attack
  • Posted on: 2015-08-28
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Rustam Uktamov
  • Star ratings:
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I recommend this bus!
Excellent bus trip, except no water in the restroom. Thanks
  • Posted on: 2015-08-28
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Cicely Davis
  • Star ratings:
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I recommend this bus!
The driver was afraid of big trucks and of tight spaces, so he drove very slowly and extremely cautiously. This caused an entire hour delay in on scheduled arrival time.
  • Posted on: 2015-08-28
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-28
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Christopher McLa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-27
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Onya Owens
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-27
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Richard
  • Star ratings:
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I recommend this bus!
Everything was perfect except the bus on the return trip had seats that were in need of steam cleaning. Also the bathroom had no toilet seat or toilet paper. Other than that the experience was very good.
  • Posted on: 2015-08-26
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Gloria Boban
  • Star ratings:
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I recommend this bus!
The drive back was really nice and I enjoyed it a lot.
  • Posted on: 2015-08-26
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-25
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Robert
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-25
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Robert
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-25
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Ebony Seals
  • Star ratings:
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I recommend this bus!
Going to NY no problems. Coming from NY the bus was gross, half of the chairs were broken in some way. The toilet area smelled aweful and often the smell seeped through to the seating area at the middle of the bus. The rest area we stopped at wasn't at a practical time for such a long trip. We hit the rest area within an hour or two of an eight hour ride, it should have been closer to a halfway time or distance.
  • Posted on: 2015-08-24
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Ebony Seals
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-22
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Christopher Ryan
  • Star ratings:
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I recommend this bus!
Wonderful, the bus arrived right on time, left on time and arrived 1 hour early to the destination! Would ride again.
  • Posted on: 2015-08-21
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Sheila
  • Star ratings:
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I recommend this bus!
I've used it before and the service was good , I an now trying to reschedule a bus ticket that was purchased august 4th and not used , I contacted you guys immediately and was told I can reschedule it and now that I an trying to no one is getting back to me .
  • Posted on: 2015-08-21
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-21
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Donna sumler
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
The buses could be cleaner and air fresheners would help.
  • Posted on: 2015-08-20
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Tanieka
  • Star ratings:
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I recommend this bus!
Would drive again, maybe even a different city. Wish the staff were more verbal and clear in what they were saying.
  • Posted on: 2015-08-19
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-19
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: MarkBelardo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-18
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Rodel Avila
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Every time I booked with Good Year, it's always late. Need to be on time is very important.
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: shukriyyah ali
  • Star ratings:
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I recommend this bus!
you must be cautious of how people of other races may view your actions of moving present riders to one side of the bus then allowing people of your race to come aboard and take what appears the better seats.you are going to have a problem with this practice one day.
  • Posted on: 2015-08-17
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: jamise holas
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-08-16
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Ron
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
N/a
  • Posted on: 2015-08-16
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: jessivette maldo
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-15
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Quiera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-14
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: ron
  • Star ratings:
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I recommend this bus!
okay service, they have air condition this time.
  • Posted on: 2015-08-14
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-14
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Roland Aquino
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-14
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: jessivette maldo
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2015-08-12
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Angelica DeJesus
  • Star ratings:
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I recommend this bus!
Bathroom needs to smell better and tissue needs to be available for females
  • Posted on: 2015-08-12
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-11
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Keila Perez
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2015-08-11
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Keila Perez
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-11
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: john mccormack
  • Star ratings:
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I recommend this bus!
It is a great price Your always on time to me that is so important
  • Posted on: 2015-08-11
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Ron
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Nicole
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus was early, clean, and would have arrived early if a passenger would have returned on time. Drama free ride. Love this company.
  • Posted on: 2015-08-10
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Elena Piper
  • Star ratings:
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I recommend this bus!
bus was dirty and the WiFi wasn't working
  • Posted on: 2015-08-08
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-08
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Peter Castro
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Smooth ride! They keep improving service and price is great!
  • Posted on: 2015-08-08
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Tanaka Caprice
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-07
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Diana
  • Star ratings:
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I recommend this bus!
Overall the service was good. The rest stop occurred a bit too early during the trp; perhaps it would be better halfway during the trip.
  • Posted on: 2015-08-06
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Fedrina Henry
  • Star ratings:
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I recommend this bus!
ss should have informed me of a SHUTTLE bus. Should have informed me of a SHUTTLE bus to continue my journey.I had to ask if there was a transfer.
  • Posted on: 2015-08-05
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Miriam
  • Star ratings:
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I recommend this bus!
I Didnt travel due to an emergency therefore I can not fill out this survey.
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-04
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: homer mcneely
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Air condition not working well
  • Posted on: 2015-08-03
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Sean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-08-03
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Ada Munir
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was fairly neat,on time driver was safe,ride not to comfortable because of my height could not stretch the way I would have liked due to my own height.
  • Posted on: 2015-08-01
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: monica
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-31
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Ron
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
N/a
  • Posted on: 2015-07-31
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: cassandra howard
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
We got stuck in really bad traffic and the driver proved he is an expert by getting us thru it safely. Great work!
  • Posted on: 2015-07-30
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Yoselyn
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus was much cleaner this time around. But the wifi stopped working before the second stop. I mentioned it to the driver and he said he didn't know how to fix it. He also didn't know how to enable the seat overhead lights. This being a night trip it was pitch black making reading impossible. He did a great job driving and got u sin early.
  • Posted on: 2015-07-29
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-28
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Glynis Boyce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-28
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: EDWIN STONE
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
FIRST TIME.GREAT SERVICE FROM BUS DRIVERS TOTICKET AGENT IN YORTTOWN VA.WILL RIDE AGAIN AND REC. YOUR SERVICE.
  • Posted on: 2015-07-28
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: cassandra howard
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus was too hot
  • Posted on: 2015-07-27
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Daniel
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Overall a very good trip to NYC and back. A/C was sort of weak on the drive up, but no complaints at all for the return trip. Definitely the best value in getting to and from Manhattan.
  • Posted on: 2015-07-27
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Starr Ancrum
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-27
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Peter Castro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service!
  • Posted on: 2015-07-27
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Walter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-25
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Tay McCartan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
All went well, except bus left a half hour EARLY! If passengers had purchased tickets and arrived AT departure time, or even 15min before, they would have missed the bus.
  • Posted on: 2015-07-25
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Starr Ancrum
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-25
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Luis Morales
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
I prefer to use Tiger's Bus. I will try other companies to see if Tiger Bus is my favorite. I made it to NYC early and safe so I greatly appreciate that and the service. Thank you.
  • Posted on: 2015-07-25
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Sean Beaton
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
This has always been a reliable service! Love u guys!
  • Posted on: 2015-07-24
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Peter Castro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great customer service!
  • Posted on: 2015-07-23
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Wendi Williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Was way better then I explained.
  • Posted on: 2015-07-22
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: JESSICA ANDINO
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-21
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Peter Castro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service! Staff very courteous!!
  • Posted on: 2015-07-20
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: John M Perry
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Excellent Transportation,and Connivence! Thank you!
  • Posted on: 2015-07-20
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Hope
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-19
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Stanley Domingo
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The only issue is that the bathroom is not useable.
  • Posted on: 2015-07-18
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Patricia bowers
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-07-17
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Peter Castro
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus is usually clean but also usually have a strong urine smell. Driver turns off AC often and it gets hot, we sweat and complain to the driver sometimes he listens but sometimes he doesn't. Office staff are v very polite and I'm truly happy with customer service.
  • Posted on: 2015-07-17
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Stanley Domingo
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I recommend this bus!
The bathroom was not usable. No toilet seat and it was dirty. My back rest was broken.
  • Posted on: 2015-07-10
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Andrea Rowe
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I recommend this bus!
Very kind and helpful staff in New York and Yorktown, excellent, safe and comfortable trip! Thank you!!!
  • Posted on: 2015-07-09
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: cassandra howard
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I recommend this bus!
  • Posted on: 2015-07-09
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Kayla Turner
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I recommend this bus!
  • Posted on: 2015-07-07
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Julie Adams
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I recommend this bus!
Bus was cancelled without explanation......on a holiday weekend (7/5/2015)....Don't understand how a business can operate like this!!!! My son and I were stranded in Virginia and had to find another means of transportation. This "inconvenience" caused us both to miss a day at work and a day's pay. Cannot recommend anyone to utilize a service that has no regard for its customers!!!
  • Posted on: 2015-07-06
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Kate Blaber
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I recommend this bus!
There was no air conditioner on my way back to New York from Newport News VA, this made my experience unpleasant and unbearable. Please have air condition, heater, outlets working on bus. Thank you!
  • Posted on: 2015-07-06
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Vicki Thomas
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I recommend this bus!
There was no air condition from beginning to end and the bus driver and conductor knew before we boarded. They should have warns us. Everyone got upset during the trip. The smell from the toilet was unbearable due to no air on this hot bus. This is not professional service. There should have been several rest stops in situations like this as well.
  • Posted on: 2015-07-06
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: elizabeth m.
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I recommend this bus!
Bus did not make any stops for people to use a public restroom. The bus toilet was stink dirty and unbearable, no toilet paper and wasnt cleaned for undetermined amount of time This is a public issue that needs attention
  • Posted on: 2015-07-06
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Sheryl Thomas
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I recommend this bus!
There was no AC on the bus for the entire 8 and a half hours on that bus!
  • Posted on: 2015-07-05
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Christopher Brin
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I recommend this bus!
Booked last minute round trip to nyc from norfolk on Goodyear: The pick up stations were easy to find; receptionists were very friendly; buses were clean; driver was courteous and professional; being dropped off by a safe park in Chinatown was great! Amazing produce and vendors welcomed me to the city. And the B D train was just a few blocks away; There's no better way to get to NYC on a budget! Sleep for 6 or so hours on the bus, and wake up in the best city in the world! Feel confident when choosing Goodyear!!! *My only qualm is the map link on the website. It showed an incorrect downtown norfolk map with the pickup destination by the scope... google map the newtown road address separately for the correct pickup destination to avoid confusion. (I'm a local, so i knew better.) *I gave punctuality 4 stars because the "to new york" bus arrived at the station an hour after the time on the ticket. The website disclosed (and common sense dictated) that the eta may differentiate from the exact arrival time on the ticket, while giving a secondary stated "you will arrive in nyc by" time. This should be expected due to varying amounts of traffic, road construction, and refueling of the bus. Don't get upset if the bus runs a little late. You'll arrive at your destination safely and on time. Happy travels!
  • Posted on: 2015-07-04
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Courtney
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I recommend this bus!
Bus is fithly. Smells like piss. Bathroom had no toilet paper and it was fithly. Location of pick up was not the same as the actual location I found the bus at. Bus was 20mins late. Driver was great and got us their on time.
  • Posted on: 2015-07-04
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: merlin
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I recommend this bus!
My first time travelling with this company was a wonderful experience. Everyone sat on their assign seat and that made the ride very organized. Will be switching from my other bus company to Good year.
  • Posted on: 2015-07-03
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Angelo
  • Star ratings:
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I recommend this bus!
The air conditioning was right on top of me so I was particularly chilly. My chair was stuck in the reclined position as well and there was no lever on my seat to adjust it, so I was forced to stay in a weird frozen pose through most of the ride. You can't expect a lot for 40 dollars, but I expected a little more than 90% unhappiness.
  • Posted on: 2015-07-03
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Jennifer Bell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-07-02
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Janice
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-29
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Julia Varona
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-27
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: T'sai
  • Star ratings:
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I recommend this bus!
Bus seats were broken needs to be fixed Also bus needs needs ports to charge phones
  • Posted on: 2015-06-24
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Kenneth Mopper
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I recommend this bus!
Driver was very nice. But, bus departure was an hour delayed. Internet was not working properly (could not connect).
  • Posted on: 2015-06-23
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: rahcim.anderson@
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I recommend this bus!
Trip to Norfolk, the bathroom cause the bus to have an odor when you board but the women passenger perfumes helped killed the bad smell. The seat in front of me was broke. The seat fell back on my knees the whole ride. The driver had control over the bus and passengers. There were some rude passengers who were listening to their music without headphones but the driver got that under control. Trip back to NYC, was great no complaints but the bus was nearly empty. Only 10 passengers. Air conditioner was working on both bus, no complaints there. Wi-Fi did not work and I was told rarely does.
  • Posted on: 2015-06-21
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: charles coombs
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I recommend this bus!
bad bus 6 hrs without ac working not for that long of a ride
  • Posted on: 2015-06-21
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Joseph Hoefling
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I recommend this bus!
The bus was hot and had little air flow. Several other passengers also complained about the hot and humid atmosphere. This really made the trip uncomfortable.
  • Posted on: 2015-06-20
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Jacqueline Walke
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I recommend this bus!
Wonderful for my first experience on the bus. I would recommend this company to everyone to save them gas and tolls. From a 1-10 I give this company a 20
  • Posted on: 2015-06-20
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Leonna Hall
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I recommend this bus!
I enjoyed the quietness of the bus and punctuality of arrival.
  • Posted on: 2015-06-20
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Kenneth Mopper
  • Star ratings:
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I recommend this bus!
Driver was helpful and nice and bus was on schedule. But, toilet was not functioning and dirty. Wifi not working (or switched on). No rest stop made.( Usually, the driver makes one stop, which is needed to break up the seven and half trip.)
  • Posted on: 2015-06-20
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Rodel Avila
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I recommend this bus!
N/A
  • Posted on: 2015-06-19
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: ivis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-15
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Safiya
  • Star ratings:
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I recommend this bus!
The AC wasn't working as good. The seats was to close to each other barely any leg space. The bus arrived at my destination a hour late due to traffic.
  • Posted on: 2015-06-15
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Safiya
  • Star ratings:
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I recommend this bus!
The AC wasn't working as good. The seats was to close to each other barely any leg space. The bus arrived at my destination a hour late due to traffic.
  • Posted on: 2015-06-15
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Safiya
  • Star ratings:
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I recommend this bus!
The AC wasn't working as good. The seats was to close to each other barely any leg space. The bus arrived at my destination a hour late due to traffic.
  • Posted on: 2015-06-14
  • Depature: Hampton, VA
  • Arrival: New York, NY
  • Name: Stavon
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I recommend this bus!
Long ride. Comfortable. Was very tired
  • Posted on: 2015-06-14
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Meg Sassorossi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-06-08
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Delroy Walker
  • Star ratings:
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I recommend this bus!
The bus was with no air conditioning. The bus drive Didn't understand when I explained that the bus was hot.
  • Posted on: 2015-06-06
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Eric
  • Star ratings:
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I recommend this bus!
The bus service is racist all front seats are primarily reserved for Asian customers.... Most Americans are seated towards the back of the bus. I've noticed this on several occassions. I honestly try not to take this bus service. Sprinterbus is much more friendlier and respectful.
  • Posted on: 2015-05-31
  • Depature: New York, NY
  • Arrival: Hampton, VA
  • Name: Michelle Murray
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-30
  • Depature: Norfolk, VA
  • Arrival: New York, NY
  • Name: Latasha vaughan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-29
  • Depature: Yorktown, VA
  • Arrival: New York, NY
  • Name: Arnold May
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-28
  • Depature: New York, NY
  • Arrival: Virginia Beach, VA
  • Name: Ebony
  • Star ratings:
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I recommend this bus!
It was so hot on that bus
  • Posted on: 2015-05-27
  • Depature: Virginia Beach, VA
  • Arrival: New York, NY
  • Name: Karmesha Majors
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-26
  • Depature: New York, NY
  • Arrival: Norfolk, VA
  • Name: Katisha Johnson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2015-05-24
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Eve-Laure Roux
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I recommend this bus!
There is never wifi which is fake advertising. Only take this bus because it is very punctual and is enough for the needs of 1 day round trip.
  • Posted on: 2015-05-23
  • Depature: New York, NY
  • Arrival: Yorktown, VA
  • Name: Helen Wyatt
  • Star ratings:
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I recommend this bus!
Very good ride this time
    Good Year review summary
  • Total Number of Reviews367
  • Overall Raiting3.7
  • Bus Cleanliness3.7
  • Punctuality3.8
  • Bus Service & Staff3.9
  • Bus Comfort3.4
  • Recommend Yes70.1%
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