Focus Travel Inc Rating & Reviews

2524 Reviews

Find and read all the latest Focus Travel Inc reviews from fellow bus travelers. These verified Focus Travel Inc reviews have been submitted from real customers who booked their Focus Travel Inc tickets on GotoBus.com. The customer reviews evaluate Focus Travel Inc service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2016-12-09
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Ted Mineo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-07
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Richard Wunderle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus picked us up 10 minutes late, and arrived at our destination 20 minutes late. It was not cleaned after the previous passengers disembarked, so there was garbage left in many of the seats.
  • Posted on: 2016-12-05
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Alana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: john gillespie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I think if a person go online to get their ticket they should be guarantee a seat and have to wait for the next bus
  • Posted on: 2016-12-02
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Ted mineo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-02
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Parbati
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There may be some ill people and older people in the bus, it will be better to help them to put their luggage inside the bus.I usually travel to Philadelphia for New Jersey, It will be better for passengers to stop in Cherry Hills ,because if my relative come to pick me up in Philadelphia they should pay toll and take too long time also to go there. I hope one stop in Cherry Hills near Macy's will be so convenient like we passengers. Hope your management will think about convenient of passengers.
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Shavon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Naddie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Naddie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gabriela
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Pee on the bathroom floor, not enough room for legs , 40 minutes late.
  • Posted on: 2016-11-25
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: CHRISTINE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Focus travel is the best! Clean and safe.
  • Posted on: 2016-11-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No Wifi...its 2016, Wifi is a must!
  • Posted on: 2016-11-23
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: William Withersp
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-23
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: William Withersp
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-23
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Mike Warren
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-23
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Tyler Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Adjoa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Drives really fast, a little dangerous. But efficient.
  • Posted on: 2016-11-21
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Elsie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
You get what you pay for. Easy bus travel. Very punctual. Buses can use renovation but there are no major problems. Gets you from point Ato B ASAP so why not?
  • Posted on: 2016-11-21
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: gail herrera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
bus is always on time
  • Posted on: 2016-11-21
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Vadim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Shannon Harper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus ran a little late but it was a nice ride back home. I would recommend this bus again and take it again on future trips. The only thing needs updating is bathroom.
  • Posted on: 2016-11-20
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Shannon Harper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was real nice. It has wifi and a plug to charge your phone. It was spacious and clean and got ticket for very good price too. Just needs a better bathroom that's it.
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Ted Mineo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The smell of the busses is getting worse! I love that they are on time, though.
  • Posted on: 2016-11-16
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Olayinka Bolakal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: LYU PENG
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Peter Osunde
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Dhrumin Shah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Olayinka Bolakal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-12
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Adesina Olugbode
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
very nice service
  • Posted on: 2016-11-09
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: LH
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was on time, but driver was careless and kissed the bumper of another car and knocked into a pole before picking passengers up. Bus did not have wifi even though it was advertised
  • Posted on: 2016-11-08
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Alicia Cropper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Christie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: john gillsepie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yinna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-05
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Louis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
good
  • Posted on: 2016-11-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Emilia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We had 1,5h delay on the way to NY and even though the bus on the way back left on time, we also arrived with about 1.5h delay in DC. Online reason I would recommend the company is the very low price.
  • Posted on: 2016-11-03
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Wanda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Staff is ok, civil but serious Guess that's all that matters.
  • Posted on: 2016-11-01
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Hugs50
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Some seats need a little free breeze or Lysol to freshen up, but other wise great!!!!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Adam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
If you are in the mood to be serenaded by a raging black man cursing out his girl over the phone or listening to an Asian man talking to his girl on speaker full blast at 1:00am then this bus is for you!
  • Posted on: 2016-11-01
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Carol Quezada Ol
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We were in traffic for 2+ Hours, we were told that the approximate arrival time was 7:30PM and we arrived at 9:00PM. Although, we understand that traffic is unpredictable, it should be made clear to the passengers at the start of the trip and when booking the bus tickets. Additionally, the bus was just a bit icky.
  • Posted on: 2016-11-01
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Theresa Kerrigan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was late arriving to pick us up because they had not accounted for traffic on a Friday evening during rush hour- which is just stupid.
  • Posted on: 2016-10-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Allison Jones
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Your ad is misleading for dropping people off in NYC - it says 34 W 31st ST, and you get dropped on 5th Ave. That is not good for night travelers and/or those new to the city. Please correct
  • Posted on: 2016-10-31
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Morgan H
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gui
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus we were on smells horrible and there was no charging outlet. The bus was cramp and when the lady in front lower her seat, there was no space for my feet. It was clean and punctual, but that's the only good thing about the bus.
  • Posted on: 2016-10-31
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Dzmitry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service, hope in future we can fly on moon
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Dennis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus left 15 minutes after stated departure time. Otherwise clean and comfortable and pickup/drop off locations were exactly as stated.
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Eugene Davis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus ride from DC TO NYC was disheartening. The driver/staff was rude, the bus comfort was awful, the bus needed cleaning and I would never recommend this bus service to anyone.
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Christos
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Their location is from scary to gross. Homeless people raging outside, smoking pot, cursing and spitting... the bus is smelly and old.
  • Posted on: 2016-10-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Renee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The service was punctual. However there was a foul smell emanating from the toilet every time the door was opened. The scent would linger for 2 minutes and passengers were seen holding their noses. For me I felt nauseous. If this can be fixed the ratings for cleanliness would be higher
  • Posted on: 2016-10-30
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: hawa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
not bad not bad
  • Posted on: 2016-10-30
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: hawa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
not bad not bad
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Joseph Lindsey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Had a well rested ride, i was very pleased....
  • Posted on: 2016-10-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: rooj
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
despite getting into a bus accident our bus driver got us into nyc in a timely manner. thank you!
  • Posted on: 2016-10-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Laura Gonzalez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus from new haven to new York went to other way so we were late for the new York bus , and we had to wait 4 hours for the next one to Washington D.C
  • Posted on: 2016-10-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: wayne marshall
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No plug for phone or laptop .driver drove so slow we arrived an hour late to new York. Comfortable ride not too crowded
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ROUX-CUESTAS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
For the price it was ok !
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vincentia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My ticket stated 6pm. The bus arrived after that.
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Thomas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent timing to destination
  • Posted on: 2016-10-24
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Morgan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Rut
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nuno V
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I lost the bus on the return trip, but Focus Travel was able to put us on the next bus for a reasonable fee and without other trouble
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jenny
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gilad
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was freezing cold and the heating didn't work. The driving was very rough
  • Posted on: 2016-10-23
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Morgan H
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bharatgiri
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They provide economical service. Their quality of service is reasonable compared to ticket fee they charge. I would recommend or use their service again. I noticed some passengers were rough to driver but driver provided the best customer service they can using their reasonable language skill.
  • Posted on: 2016-10-23
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Kit Ling Horne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No frills, will get you from Philly to NYC
  • Posted on: 2016-10-23
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Yasia Howard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was freezing cold on both buses since they wouldn't turn on the heat. Other than that, it's a good service.
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Varsha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was late couple of hours.
  • Posted on: 2016-10-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Fee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My bus was due to arrive in Philadelphia from New York at 8 pm and didn't get to philly til about 9 pm
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alina ionita
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kevin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-21
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Wanda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I always have a good experience and don't know why others may complain. You cannot beat the price.
  • Posted on: 2016-10-20
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Gerina Davis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It's efficient for inexpensive traveling amongst near by states.
  • Posted on: 2016-10-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Travor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: sonia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I love using Focus Travel but I would love for them to consider making a stop to get something to eat especially when the bus isn't full and I also wish for them to clean the bathroom. I know its hard to to keep the bathroom clean with so many trips a day but this has to be done at least once a day. My last trip coming back, the bathroom seems like it wasn't cleaned on over a week. I suggest that when you travel, take with you hand sanitizer and toilet paper.
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Krystal Woodley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Krystal Woodley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Revi M Arisandi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the bus was comfy enough, but the cleanliness of the toilet of the bus is very bad. No napkins for cleaning, so we must bring it if we'd like to use the toilet
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jimmie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Dhrumin Shah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Wardell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Natalie Goins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was old and the wifi was very weak. It was not a comfortable ride we felt every bump in the road. I was disappointed to have to be in that bus for 5 hours.
  • Posted on: 2016-10-17
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: eleanor doughty
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
if you buy a ticket online, you have to show the person in the office your confirmation on the phone in order to get a paper ticket to give to the driver. there is no instruction on the email confirmation about this & i almost missed my ride because...how am I supposed to know?
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Jaya bolden
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My bus ride was 5 hours!!! From DC - philly 8pm and did get back until 12:30! AM
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Michelle Kryszto
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was scheduled to leave at 7 but ended up being communicated to me that the bus was leaving at 630. Good thing I got there early.
  • Posted on: 2016-10-17
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: nadine pirker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Caprice yancey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Caprice yancey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
N/a
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kimberlee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Did a round trip on the 15th Oct,2016 to NY to DC and back, forgot a bag on the bus which was the 8pm-1am bus from DC to NY called the next morning to see if the bus was cleaned and my bag was retrieved or put in a lost and found until someone claims... but the lady on the phone said noting was found.
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Travelle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alex Rice
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom needs to be clean, smells real bad
  • Posted on: 2016-10-15
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: David
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Returning bus was 30 min. Late.
  • Posted on: 2016-10-15
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Nadine Pirker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-15
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Gospel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-14
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Bashirah Bilal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It stinks on the bus and they need to take those trash bags off every chair before the next group of people get on
  • Posted on: 2016-10-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alex Rice
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anscia Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus smells funny but for the price I really can't complain.
  • Posted on: 2016-10-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Iuliia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Rude driver, loud passengers.
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Connor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jacqueline M Mar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Carol S Kresse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
passenger that didnt use headphones was annoying. megabus makes announcement to use headphones/keep personal conversations to a respectable volume.
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: cesar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Not the flashiest but very effective
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Devin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Fast service.
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Wilson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sunyi Wang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Kamal choon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good service ,someday when they can afford to get some newer buses then it will be excellent.
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: W.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Service does need to also honor the online reservations and not give away seats to walk-ins, if it is over booking, then have a 2nd bus immediately after (15 min to 1/2) scheduled for the overflow. Other than this, as a first time traveler on this bus, for the $ is was a great value and trip was direct with out any incidents.
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacie Diaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Moussa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very fast I love it.
  • Posted on: 2016-10-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Ilana Kornfeld
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
While the ride itself was fine, it was unclear where the bus was supposed to pick us up. Instructions by the address would make that more clear.
  • Posted on: 2016-10-10
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Amy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: amy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Anya M Bauer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: hans
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
it was aight
  • Posted on: 2016-10-10
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: nadine pirker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Adam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jimmie Moton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Staff was nice and on time
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jimmie Moton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver was rude. Bathroom was the worst. They do an awesome job at getting you to your destination in a timely fashion.
  • Posted on: 2016-10-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Irene o
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was an hour half hour late to our departure destination and TWO hours late to our arrival. We stopped at a rest stop even though we were late and it wasn't advertised that it would be making two stops, one to Baltimore and one to Washington DC. The bus was not clean - trash was full yet smelled of bleach as if to mask a scent. Overall poor experience.
  • Posted on: 2016-10-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Teri Chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I do appreciate how cheap bus tickets are so even if I gave lower reviews I was not surprised due to the fact that bus tickets were so cheap.
  • Posted on: 2016-10-08
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: hans
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
no toilet paper once again, bus was 40 minutes late but it worked...
  • Posted on: 2016-10-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anscia Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Anya bauer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Anya bauer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus stopped to fill up at a gas station for 20 minutes with no explanation of what was going on
  • Posted on: 2016-10-08
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: nadine pirker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Carol S Kresse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Announced bus would be 30 minutes late, it was 50 in reality. It's also not well communicated thatyou board a block down the road. It's mass follow the herd.
  • Posted on: 2016-10-07
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Cristina Alcine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-07
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Cristina Alcine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-06
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Alane
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Staff was ok. Driver was great. Buses need to be cleaner. You just have a feeling that you might be getting bedbugs or something.
  • Posted on: 2016-10-06
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Usman Alam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-05
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Aidan Cross
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus wasn't clean at all but ride was fine and comfortable enough, decent service for a decent price and good for inexpensive efficient trips.
  • Posted on: 2016-10-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sabina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We were late for almost an hour; of course the reason could be a truffic.
  • Posted on: 2016-10-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sabina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brandon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Was late taking off and late arriving by an hour
  • Posted on: 2016-10-04
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Erick Moyer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It is a cheap and quick bus ride to NY. I have reasonable expectations on what it is. The electrical outlets did not all work and the WiFi blocked ESPN, which I did not like.
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Romeo Clifton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No wifi
  • Posted on: 2016-10-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: S Romain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: S Romain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-03
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Pieter Dom
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ZOLTAN KLIMAJ
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-03
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: JoRanso Burton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: JoRanso Burton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ashok
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Avg
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ashok
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nabin K C
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-02
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jon B
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was fine. Bus was an hour behind schedule but I chalk this up to rush hour traffic
  • Posted on: 2016-10-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sal Attanasio
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus wasn't air conditioned and it was very hot. Past experience with punctuality (leaving and arriving even remotely on time) was abysmal but on this trip was excellent.
  • Posted on: 2016-10-02
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Justina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-02
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Justina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zoltan Klimaj
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Kai smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Helena Showell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Travel time and arrangements were quite pleasant and useful!
  • Posted on: 2016-09-30
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Ted Mineo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There is never any hand sanitizer or toilet paper in the bus bathroom. This is my only complaint!
  • Posted on: 2016-09-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: SRoma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Customers who arrived after me without confirmed tickets were able to go ahead of me
  • Posted on: 2016-09-30
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: nana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Kevin Allen Sr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Didn't show up, didn't get my money back
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Neupane , Raju
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The company provides rest room service which is good but it would be better if it is more cleaned . Would love to watch some screen shows, which was not played during my travel although the screens were set in the bus. My Departing time at DC was 12 :00 noon but bus smells at 12:17 overall it's ok. Thank you
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: JORGE BOLANOS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Nyssa Worthingto
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Arrived 20 minutes late, no other complaints.
  • Posted on: 2016-09-27
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: XZ
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
all okay - great price!
  • Posted on: 2016-09-26
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Ashley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was over a half hour late with no announcements. It made an additional stop for gas so the arrival was close to an hour late. It was clean. I recommend this bus company but only if you travel very early (7am or 8am).
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sarina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There isn't wifi on most of these buses and the only outlet provided is a USB outlet so you can't charge your laptop.
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-25
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Morgan H
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-23
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Mesfin taye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good but I can't commiicate
  • Posted on: 2016-09-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: moses williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kallie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kallie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-16
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: LOU ROMANO
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
THIS TRIP WAS GOOD AS WE LEFT ON TIME 3P AND MADE A STOP FOR GAS AS I DONT MIND AND THE DRIVER GOT TO NY ON TIME.THE BUS YT26 NOT SURE BUT I THINK IT WAS A EX PETER PAN AND IT CAN MOVE=SEATS THAT HAVE HIGH BACKS I LIKE.THIS WAS A GOOD TRIP-I USE THIS LINE A FEW TIMES WHEN I GO TO PHL..THE AC WORKS VERY GOOD...
  • Posted on: 2016-09-13
  • Depature: Philadelphia, PA
  • Arrival: Baltimore, MD
  • Name: Mary
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It is a good combination of price / quality. Customer service seems to have slightly improved in the last few months.
  • Posted on: 2016-09-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nadine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
First riding on the bus and it was a good experience
  • Posted on: 2016-09-09
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: h wang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-09
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: H. Wang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the bus was a good thirty minutes late and the staff did not speak english well. got to my spot though.
  • Posted on: 2016-09-08
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Ronica McLaughli
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Yes I would ride again. A much better experience and more comfort than Greyhound!
  • Posted on: 2016-09-07
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Larisa Kunina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Philadelphia, PA
  • Arrival: Baltimore, MD
  • Name: Olayinka Bolakal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Steve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kaneisha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was an hour late and then it took the driver a little over an hour to get out of Manhattan. It seemed that the driver had an issue with direction and also with the handling of the bus (making too wide of a turn, knowing where to go, not knowing how to back up properly).
  • Posted on: 2016-09-06
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Darius
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We arrived at our destination 1 hour late
  • Posted on: 2016-09-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Maeve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Our experience traveling from Baltimore to NY started off pretty terribly. The address on our ticket took us to a huge parking lot with no signage as to where we should wait- there were probably a good 20 people wandering around the parking lot, also looking for their bus stop. A gut in a big black van sped into the parking lot about 2 minutes before our bus was supposed to arrive- he asked us (and the crowd of people waiting nearby) if they were waiting for the bus and then when people started trying to check their tickets he started screaming "which company??". He started to drive away and yelled "you miss the bus, your problem". We wound up stopping the van and he took us to our bus stop, but he acted like a total lunatic. When we get to the Focus Travel building next door there was a super easy to miss sign at the top of the building, but nothing else. Please put up signage in the parking lot!
  • Posted on: 2016-09-05
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Larisa Kunina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Olabisi Fatoba
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: razc6
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-05
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Luca
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver danger and surely not worried about customers comfort of travel...
  • Posted on: 2016-09-04
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Olayinka Bolakal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ryan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was delayed. Cigarette smell on bus
  • Posted on: 2016-09-03
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Alicia Cropper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Holly Ouyang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very awesome experience! Definitely taking gotobus again!
  • Posted on: 2016-09-02
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Eveline Ries
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dennis Washingto
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My biggest complaint is with regards to WiFi. Pretty much everything is blocked except email
  • Posted on: 2016-08-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Samuel Newton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would have loved if the air conditioner were working on the bus going to Washington. The heat inside the bus was unbearable.
  • Posted on: 2016-08-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marie Arne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tahmina hasan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: DE BELLERIVE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Price was low so we didn't expect a luxuous coach. Our journey was good or very acceptable. Good punctuality for the departure but lasted 1h15 more than mentionned. good rate service/price
  • Posted on: 2016-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Coral
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was too cold on the bus. Beside the buses are very old and I think the tickets needs to be a bit cheaper
  • Posted on: 2016-08-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chasity
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Love it! Fast service.
  • Posted on: 2016-08-26
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marco
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Adolf
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
had a good trip starting with the travel..which was up to par.
  • Posted on: 2016-08-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Alan Chin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Late
  • Posted on: 2016-08-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nelrita brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
When the driver is stopping he should let us know I was there just wondering what was happening
  • Posted on: 2016-08-22
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Suzanne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Definitely do it again
  • Posted on: 2016-08-22
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Suzanne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Staff was not clear about which bus to get on
  • Posted on: 2016-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Avante Nicolls
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver was definitely skilled! We arrived within an hour of the expected timeframe with no issues.
  • Posted on: 2016-08-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Traci Waller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This is a fine no-frills bus line for quick cheap trips. They really need a better check-in process that will order customers to get in the bus, like Southwest Airlines used to give each customer a number upon cf checking in and that became their number to get on the plane. Customers can check-in and relax instead of anxiously jockeying for a place up front to get on the bus. That's the only drawback to their process.
  • Posted on: 2016-08-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nelrita Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus driver did not interact with passengers did not inform them of stops etc. also I'm upset because by mistake I put the wrong date for ticket and had to buy a new one I think I should be able to transfer ticket to another date. Had to pay twice for one trip. That's crazy.
  • Posted on: 2016-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
th people were a little rude, and untimely but it was cleaned which is always my favorite feature.
  • Posted on: 2016-08-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Latisha mosely
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Alan Chin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
20 minutes late.
  • Posted on: 2016-08-19
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Gregory Wisniews
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
All good in da hood.
  • Posted on: 2016-08-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Adam Boyd
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The 5:30 pm bus on 8/14/16 was dirty and the bus had no air conditioner and it was 90 degrees outside. The driver was driving extra slow so we were an hour behind the designated time.
  • Posted on: 2016-08-15
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Santosh Kumar Va
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Satisfied
  • Posted on: 2016-08-14
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Sarah W
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus wasn't as crowded as I expected. No real complaints besides the smell, but that probably can't be controlled since there's a bathroom in the back.
  • Posted on: 2016-08-14
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Mariana Barranco
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
People eat a lot on the bus and smells like fried chicken all the time
  • Posted on: 2016-08-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: nitin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Drivers behaviour was pathetic when we were coming back from DC. We requested him to drop us on the way coz our home was near from that place, but that guy told me that "are you the driver". He didn't listened at all. In driver and staff i would have given zero stars but there is no option.Please hire someone who at least understand simple english.
  • Posted on: 2016-08-14
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Abraham COLLETON
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Awesome service! My trip was one of the best experiences traveling
  • Posted on: 2016-08-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Feibai wang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sheila Klauck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: Philadelphia, PA
  • Arrival: Baltimore, MD
  • Name: Amy Vuong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I had no issues. The driver stopped for gas and a 10 min break about an hour into the drive.
  • Posted on: 2016-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Harold
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
good morning yes i would recommend this to some one just a few problem and one is that the floods where real dirty and the over head leak in different place and drop off is not where you pick people up in midtown so you put where you drop people off on you web site and one more thing the bath room that is not good at all but other then that i been ride you guys for a very long time knowing i can do any other buses thank you
  • Posted on: 2016-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus delayed by 30 mins
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ta-Tiana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus driver swerved one too many times causing passengers to brace themselves and become alarmed. Poor driving ability almost caused a few accidents.
  • Posted on: 2016-08-12
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: DENISE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I love this service
  • Posted on: 2016-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anthony marcovit
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I never received my ticket I had to pay out my picket...yet yall took the money off of my wife's card... then emailed me 10 hours via Katrina L telling me how apologetic yall are... horrible... I could have missed work... now I'm having a hard time getting my money back... wats going on over there... smh... unsatisfied customer Anthony marcovitch
  • Posted on: 2016-08-09
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Linda Ng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Linda Ng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Brandon Kennedy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Monica Quintana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Only excellent service fats easy
  • Posted on: 2016-08-09
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: ANDRE GASPARINI
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Shirley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I will use this company again
  • Posted on: 2016-08-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: patrick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ana santos
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Sabes esta barato pero mi primer experiencia no me gustó porque perdí mi primer salida y ni siquiera me pudieron dar el chances de cambiar para otra hora solo me descontaron los 100 dólares y y tuve q pagar nuevamente tienen q organizace más y tener más conductores para poder salir a tiempo q dicen en el horario de salidas
  • Posted on: 2016-08-08
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: John
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My only complaint is the unfriendly ticket person in your Philly office. She never smiles, only says Yes or No. I've travelled NY/Philly with you about 9 times this year and everyone is pleasant except her.
  • Posted on: 2016-08-08
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Maria Adrianzen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marcus
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Focus needs new buses. Seats are broken and buses are not the most cleanly.
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Michael
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: gwendolyn colbur
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
bus was scheduled at 845 so many different companies I missed my bus was left in Baltimore n the dark at 9pm at night
  • Posted on: 2016-08-08
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: William Withersp
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Xavier Basabe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Greg
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-07
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Nadya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Maria Adrianzen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Wilmington, DE
  • Name: Malachai
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Wilmington, DE
  • Name: Caprice
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Samanta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nolan Grant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Missed the bus due to delay on LIRR, I'm 88 yrs old with a walker, so of course I was disappointed and had to call my granddaughter leave work in midtown to help me catch a later bus and pay for the fare.
  • Posted on: 2016-08-06
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: j.andrews
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: gali einav
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Fantastic driver - professional and courteous. Thank you
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: sewon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
there was a fight and we stopped at baltimore for quiet long. It was unpleasant
  • Posted on: 2016-08-04
  • Depature: Philadelphia, PA
  • Arrival: Baltimore, MD
  • Name: Iavtushenko
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: ShabbirHussain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It's a good value for money ride.. and faster than all other major bus services between philadephia and dc... the timing and frequency of buses can also be improved..
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Hanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus left 20 minutes late, other than that, it was fine
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Maria Adrianzen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Stephen Seach
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The air conditioning was not running at all yesterday. I hope that it is fixed by next trip and so other people don't need to sit through that. It made the whole trip miserable. On another note, 6 different USB ports were not working and a person in front of me was having a similar problem
  • Posted on: 2016-07-31
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Hanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Fine bus ride
  • Posted on: 2016-07-31
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Diane
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Judith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Was pretty trip bus was clean on time and great prices . I will be using Gotobus more frequently.
  • Posted on: 2016-07-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Judith Alejos
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Was a great ride the only thing is the bathroom had a really bad smell going to new york city. And some of the passenger put up a sign so that other passenger could not use the restroom. I think that's the only down of the trip. Other then that i think the trip was pretty prefect.
  • Posted on: 2016-07-28
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Gabrielle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus filthy and tattered. No air condition
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lolita
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Rahul Yadav
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
giid
  • Posted on: 2016-07-25
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: rahul Yadav
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
good
  • Posted on: 2016-07-25
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Morgan H
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Morgan H
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tracy meekins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Real nice ride.
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Heidi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jenny Linchey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The AC on the bus was not working and the heat was very uncomfortable.
  • Posted on: 2016-07-24
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Pascal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Si le confort est basique, le prix est imbattable : une 10aine d'€ ! C'est facile et ponctuel, avec en plus une connexion wifi a bord. Ne pas hesiter !
  • Posted on: 2016-07-24
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: goodwin Eze
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-24
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Olayinka Bolakal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-24
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: melinda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The staff in the Philadelphia office are very unprofessional and rude. One woman in particular who refuses to give her name but my family has dealt with her twice and she presents herself in such a rude and ignorant fashion that once my anger subsided I felt sorry for her. We left my grandson's duffle bag under the bus and when I spoke with her she pretended not to speak English and told me to call the NYC office, when we did they were pleasant professional and most importantly helpful. My son left his job to go for the bag and NYC said it was in Philly and of course it was just like we asked when we called. And when we picked it up she didnt acknowledge or apologize. At the end of it all we got the bag and are thankful.
  • Posted on: 2016-07-23
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Rishi Agrawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Shipra Mazumder
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
To go Philadelphia from New York is good journey.
  • Posted on: 2016-07-23
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Shipra Mazumder
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
To come from Philadelphia to New York,the air condition is not working. You should work on it. As far the journey was good.
  • Posted on: 2016-07-21
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: David
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was fine. Kind of smelly, but fine. I made it to where I was going and didn't have to pay too much. Thank you.
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Nate
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Dara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I love Gotobus.com because the trips are super affordable and they have great departure and arrival times! This past trip, however, the air conditioner was barely working and the bathroom was disgusting...If it were a longer trip it would have been a huge problem but luckily my trip was quick.
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Melanie Larson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I have written a complaint and demand for refund. The bus driver did not show and said sorry as he did not know were to ride the bus and changed the departure of the bus to 9 am. I had a tour planned for 10am. How disappointing. I am a customer! Where is your customer service? I requested a refund.
  • Posted on: 2016-07-18
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Wardell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Domenica casalin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Beautiful comfortable ride
  • Posted on: 2016-07-17
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Corey smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Catherine Ervin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was on time from Ny to DC and it was a smooth ride. The bus driver was friendly and mindful of the schedule. However, when the bus that arrived that was departing from DC to Riichmond I found that the bus driver was very rude to an elderly women getting off the bus. She asked for assistance greeting her bags from beneath the bus. The bus drive said, "bitch wait, fuck you". This was totally inappropriate especially in front of my six year old niece . Secondly, someone barfed in the bus and the driver had no paper towels to clean up the vomit. Besides that a nice ride and a good value.
  • Posted on: 2016-07-16
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Guocai Tian
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-15
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Ginger
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-15
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Nick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Cheap but reliable!
  • Posted on: 2016-07-14
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Ginger
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rodney Snell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The late night buses are perfect for my schedule!
  • Posted on: 2016-07-13
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Morgan H
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus smells dirty. I know it's an old bus, but it can be cleaned more. The bathroom did not have toilet paper or hand sanitizer.
  • Posted on: 2016-07-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ramesh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: karla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: James Bryant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Got to do a better job with the bathrooms
  • Posted on: 2016-07-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jaan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My only issue was the driver was talking on his phone very loud.he was using ear phones which was good.whom ever he was talking to he was cussing at.i thought that was unprofessional.in spite of that he drove well and we arrived safe and on time.
  • Posted on: 2016-07-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: James dyre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We had the same driver both ways 130 am departure from Washington DC the driver was very curtious well mannered and a great driver I will seek out his schedule when I ride again thanks for the safe comfortable ride
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mohammed kamal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nice
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mohammed kamal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nice
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shahidul Islam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ilai Deutel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Natalie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was no AC. There was mold growing where the AC should have been coming out. There are no directions to where to be to get on the bus. Is this one going to Philly? To NY? You just hope you're getting on the right bus. I'm too old for a bus this hot, this crowded, this disorganized.
  • Posted on: 2016-07-10
  • Depature: New York, NY
  • Arrival: Wilmington, DE
  • Name: Bethlehem Beru
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
we did not stop at the indicated stop on the ticket. As a result myself and 2 other passengers had to get off in Baltimore and buy a new bus ticket back to Wilmington. When I tried to explain that the first bus did not stop at the correct stop he told me I should have called the company and I needed to buy a new ticket.
  • Posted on: 2016-07-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Floris Waardenbu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Pretty good and comfortable. Just as the price!
  • Posted on: 2016-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: huan sun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Efal Sayed
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Amenah Alexander
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: SHAFEEK
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
V good
  • Posted on: 2016-07-07
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: SHAFEEK
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Vladimir
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Kurt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus company is a ripoff!they never showed up!&i stood out there for 2hrs,called them,they were very rude&then they gave me a false address2come2,try2get my$$$refunded they kept hanging the phone up on me,i had2pay4another bus2get2nyc from Baltimore,i will never travel with them again&will also tell ppl not2travel with this company,ever!&also try2call goto bus &there isn't any1 that i could speak2,jus kept getting automatic service. focus travel bus company are some ripoff, &goto bus is promoting it!!!!!!bad business
  • Posted on: 2016-07-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: WASIU
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus needs to adjust departure from the previous location to arrive Baltimore stop relatively on time.
  • Posted on: 2016-07-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Donovan Gilpin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I had no problems at all. No bad experiences either. I wish the seats weren't't so close, but it's not a problem anyway.
  • Posted on: 2016-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mark K.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was a little confused. My bus from NYC to Washington DC stopped at Eastern Tours. But my return trip left from Focus Travel which is about 4 blocks away. I must admit the address was written in the e-mail.
  • Posted on: 2016-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Imara Salas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Dan Friedman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Salomon Faure
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver treats his customers like cattle. We almost had an accident on the highway because he didn't see a car on the right of the bus and the bus driver therefore began changing the line. His attention was only awaken by the car's honk. It was quite scaring.
  • Posted on: 2016-07-06
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Thomas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No Air On Bus and it was 90 degree
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good
  • Posted on: 2016-07-05
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Chan T.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Maksim Kondraten
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Spencer Fawcett
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Our bus to Philadelphia got a flat before we got to the Holland Tunnel, and we waited for over an hour before the other bus showed up because it had gone to the wrong location. Other than that, everything was great
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sheila Klauck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Wayne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was very uncomfortably hot.
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Long Ton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver was chatting so loud on his phone with his friends while driving. He rudely answer my question when i asked him how to take the bus to return to Baltimore.
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Mitchell Farr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was dirty and driver did not pit ac on, rediculous!
  • Posted on: 2016-07-04
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Nubia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: lonnie brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: WASIU AFOLABI
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This was a very smooth trip. However, passengers should not be charged $5 for rescheduling trip for missing their bus.
  • Posted on: 2016-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aja
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Need to clean bathroom and have tissue in it.
  • Posted on: 2016-07-04
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
On time
  • Posted on: 2016-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marc Duarte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zihao Zhou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Salomon Faure
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Vomit spillover which should have been cleaned up by the responsible passengers. This made the drive rather unpleasant. There was no cleaning material in the bus, which didn't help.
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Frances Rivers
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Was not informed of stops. Bus arrived to final destination 1 1/2 hours later than advertised. Depart: 5:30pm Fri, Jul 1, 2016 New York, NY 35 W 31 St, New York, NY 10001 Arrival: 9:30pm Fri, Jul 1, 2016 Washington, DC
  • Posted on: 2016-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: myles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Samuele Asfaha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was late to pick me up and was one hour and thirty minutes late dropping me off at my destination. It was my first time taking this bus and I will never take it again.
  • Posted on: 2016-07-02
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Kamal Choon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Michael Freeman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Vary vary good
  • Posted on: 2016-07-01
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Shanaya J
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Shanaya J
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jamil cooks
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jamil cooks
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Avila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Was charged 21$ online and a walk in costumer traveling the day of was charged 20$...why?
  • Posted on: 2016-06-28
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Darin j
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus drivers were very nice. The trip was very safe and fast.
  • Posted on: 2016-06-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alexis Dominique
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Consistently the cheapest way to get from DC to NYC.
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Michael mccall
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Needs charger ports but overall great service
  • Posted on: 2016-06-27
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Yesenia s
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus has No AC only fan air I was very uncomfortable and others were also frustrated . But overall ok experience great price and got here almost on schedule.
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great
  • Posted on: 2016-06-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jaquone Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-26
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Tetiana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was extremely old, no air conditioner on a hot summer day and no opportunity to open a window to get some fresh air! Some guy with no manners took his shoes off and the everybody had to smell his dirty sox for 2 hours in a bus with on air conditioner! I will never recommend this company to my friends and never booking tickets with focus travel again!!!!!
  • Posted on: 2016-06-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leticia jenkins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was comfortable.
  • Posted on: 2016-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nancy Opoku
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom was very disgusting, I know is a bus and not much is expected but to have standing water in the sink that looks like feces is unsanitary and very very very bad, especially given the fact that NYC is warning people about standing water and Mosquitos because of the zika virus. The toilet bowl itself was something out of a horror movie, shit and possibly everywhere and not a toilet paper in site. Also when customers have to literally climb under the bus to get their own luggage is unacceptable and not safe, if one was to hurt themselves you will get sued very very badly.
  • Posted on: 2016-06-25
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: TyRonne Turner
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was extremely late. I had a very special meeting and did not arrive to Philly until 12:10am. Very disappointed
  • Posted on: 2016-06-24
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: clarissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
i haven't yet taken a philly to dc bus where we haven't been picked up in time or left at 5, (this time the bus showed up after 5, and it was after 5:15pm when we left). Then arrived over 30minutes late
  • Posted on: 2016-06-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jongho oh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything's goog
  • Posted on: 2016-06-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JEONGHA HAN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything is not good but not bad so-so But the toilet is horrible hoo.. as a woman..hoo no more words.. and wifi doesn't work , the driver said they don't have wifi on the bus , but when I book it , they stated wifi on board ,
  • Posted on: 2016-06-22
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Melissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-22
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Ari
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The air conditioning barely worked. For an 85 degree day - people were almost getting sick in the heat. Bad times.
  • Posted on: 2016-06-21
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Sherida
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There were multiple fights / arguments while getting on the bus, which included staff members. Also the driver told me to get my own bag from the bottom of the bus. Since it was all the way in the back and I refused. He then got up to assist. It shouldn't have been my job to go under the bus.
  • Posted on: 2016-06-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Kevin Allen Sr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Nyssa Worthingto
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus left and arrived exactly on time. The bus was completely clean and air-conditioned. Bus station had bathroom with toilet paper and snack machines.
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Pieter Schiettec
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The staff could be a lot nicer. The bus wasn't cleaned properly. No toilet paper in the toilet on the bus. On the way back we had to wait 20min before we could leave but they didn't put the AC on while we had to wait. It got uncomfortably hot until somebody demanded they put it on. This service could improve a lot on their customer service.
  • Posted on: 2016-06-20
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Robin Jindal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Harold
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
GOOD MORNING JUST ONE THINGS THERE WAS SOMEONE SMOKING IN THE BEDROOM AND IS NOT GOOD A BUS
  • Posted on: 2016-06-20
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Nyssa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus smelled like pee, but otherwise, no issues with trip.
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Qasim Jafary
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Qasim Jafary
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Sissy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Sissy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This is a no frills bus. Just know that ahead of time and you wont be disappointed.
  • Posted on: 2016-06-19
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Angel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No WiFi A/C was off for most of the way.
  • Posted on: 2016-06-19
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Leyla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good price-value
  • Posted on: 2016-06-19
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Darryl
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Cooler
  • Posted on: 2016-06-19
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Darryl brooks
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Coolest
  • Posted on: 2016-06-19
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Jessica Ting
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Arny Sagardia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The only problem for me was that I was schedule to arrive in Baltimore at 9:30pm not 11pm. We made 4 stop that I'm guessing where not in the schedule, and it got hot in the bus, everything else was fine. The AM ride was perfect. Thinking on using your service again tomorrow 06/18/2016.
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jordan Hamilton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My luggage was stolen upon arrival.
  • Posted on: 2016-06-18
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Eric Buta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I didn't like that the bus was supposed to leave at 8:45pm but didn't leave until around 9:20pm.🙁
  • Posted on: 2016-06-16
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: MARTIN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-16
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: MARTIN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vincent Del Grec
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Terrific experience!!
  • Posted on: 2016-06-15
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Hema Venkata
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-15
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Charlotte Cahill
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: john gillsepie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
surprisingly alright I would ride again
  • Posted on: 2016-06-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sabina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I missed my bus and tried to reschedule it and i could not. I called the customer service # listed on my eticket in DC and the guy started yelling at me and telling me to go to Chinatown without listening to what I was saying.
  • Posted on: 2016-06-13
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: mertin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-11
  • Depature: New York, NY
  • Arrival: Wilmington, DE
  • Name: Ditte-Maria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latasha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My trip from DC to NYC was worst journey ever. They forced me in a seat with a guy who weighed so much, he took over both seats because the other bus was delayed for another hour. They had a 12 year old checking ID's for the bus. It was crazy, but I got to NYC safe.
  • Posted on: 2016-06-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexis Dominique
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-08
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jelessa stoll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-07
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Priscilla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kristin ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mary
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Terrible,the bus was late and coming back the bus window was broken. I didn't get home until1145p.
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Katie Peck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Zorenia gray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Coming back to New York from Maryland although I paid for a seat for my daughter I was not able to get a seat for her because of over crowded bus which resulted in having a busy 2 1/2 year old on my lap for 4 hours
  • Posted on: 2016-06-02
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Wasiu Afolabi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was over an hour late, although,I was called to be notified.
  • Posted on: 2016-06-01
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: kyung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aristide
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-01
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Billye mayo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I never found the bus. There wasn't an adequate description of where the stop was locate. You could only see the signage from the highway. The building looked abandoned.i had to take another company and lost my money on Focus. While waiting 2 hours on the other company's bus I noticed that the same thing happened to several people looking for Focus. Naturally the rival bus company didn't give info on how to find Focus
  • Posted on: 2016-05-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: dioselina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Edi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Radio price quality is very good. I have enjoyed my rides to Washington DC and back to New York.
  • Posted on: 2016-05-31
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Diamond
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-30
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Gene Lang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-30
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Linda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Eric Bates
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-28
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Olayinka Bolakal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-28
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Patricia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
15 minutes before we were due to depart they lined us up outside. Bus was over 15mins late, so we are standing outside breathing bus fumes for 30 mins for no apparent reason. Uncomfortable for someone with knee issues. Once we were finally aboard trip was smooth. Glad I opted for the earlier bus so I wasn't late for work. I'd give them another try--you can't beat the price.
  • Posted on: 2016-05-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Leonardo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Pickup locations could use better signage, some logos on the outside maybe?
  • Posted on: 2016-05-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leonardo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Pickup locations could use better signage, some logos on the outside maybe?
  • Posted on: 2016-05-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shivevor rochard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom was past anything my children's nose should have to tolerate. It smelled like a sewer this problem is not only nasty it is a health issue
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Charles Barrett
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The Air Condition in the bus need to be fix.
  • Posted on: 2016-05-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Debbie Duncan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shivevor Rochard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom was not clean and the charger ports did not work for my phone. The staff was friendly and the ride itself was very nice.
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Elliot Woodworth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was not cleaned between trips. Good ride though.
  • Posted on: 2016-05-23
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Ashley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was late, pickup location was not marked and confusing. Driver was nice and answered questions. Actual bus was kind of scary and old. But hey, it's $20. If you want to get from point A to B and don't care about the actual bus, best option.
  • Posted on: 2016-05-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gaelle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver was rude from D.C.and the staff at 513 H street didn't want to open the door for me so inhuman.
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Samanta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Samanta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Lawrence
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Lawrence
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-22
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Eileen O'Brien
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We went up and back same day, needed a late return to accommodate seeing a two hour 8PM show. All worked well. I suggest forming a line, or assigning boarding numbers, to making getting on the bus less of a mad rush. We are in our 60s and do not want to have to fight for our seats. Thank you for everything else, our trip was a success !
  • Posted on: 2016-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Milan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
For the price ($21), I guess it was worth it...but the driver was a terrible driver. I was sitting in the front row, and he was slamming on the breaks last minute, very close to every car. Almost got into an accident with another bus before we even got out of the city. Would speed around curves too fast and generally I felt unsafe the entire ride. He stopped for a rest break, which I appreciated.
  • Posted on: 2016-05-22
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Crystal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was pleased with the bus service and amazed that we had working wifi. The Bus driver was helpful and professional.
  • Posted on: 2016-05-22
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Henrietta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Thanks for the wonderful ride! It was comfortable and smooth.
  • Posted on: 2016-05-22
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Hyekeh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Thanks so much for your exceptional service!
  • Posted on: 2016-05-22
  • Depature: Philadelphia, PA
  • Arrival: Baltimore, MD
  • Name: Barbara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-21
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Dominicano Grull
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Changed bus policies with no notice and charged me extra to to use my own ticket
  • Posted on: 2016-05-21
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Katie Peck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-21
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jane Harrelson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We were pleased with gotobus and would definitely use this service again. Booking was easy through website/mobile site; bus terminal easy to find and convenient. Good drivers. Only complaint would be cleanliness of bathroom both on bus and in bus terminal; on bus quite nasty and no toilet paper, cleaning wipes or anything.
  • Posted on: 2016-05-20
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: susan valentin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Left on time...driver was excellent, and we enjoyed the ride
  • Posted on: 2016-05-20
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: audrey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-20
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Barbara whitfiel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Edleen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shawn Bush
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Comfortable, but Needs wifi.
  • Posted on: 2016-05-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Stefan Campmans
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was old and the floor was sticky, but it was also on time and quite cheap. It would have been nice if the power sockets worked or if there would have been wifi. I would recommend bringing a book. The value for money is ok.
  • Posted on: 2016-05-17
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Fuer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It would be more convenient if the USB ports were on the side of the bus rather than on the ceiling.
  • Posted on: 2016-05-16
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Erik
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My experience was good until the return trip. For someone who never used this service it is not clear that the bus services are different companies and I was forced to pay an additional $20 for boarding the wrong bus. I feel something should have been said at the first pickup place in New York where I boarded and not the second pickup place where it may be too late to switch back to the original bus company. All those buses and drivers look the same so I recommend for the newby to make sure you are on the bus WITH THE CORRECT COMPANY YOU ORDERED YOUR TICKET WITH.
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Navila Rashid
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very convenient drop-off and pick-up locations.
  • Posted on: 2016-05-16
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Ankit Lodaya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: veena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
everything good.thax for the service.
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Adetnuke Adetunj
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My experience was disgusting and I will never return back to this bus company again. The smell of aged diarrhea was not what I needed nor wished to inhail. Throughout my 4 hour journey. He his was dirty from window seal, to seat. I honestly would like refund. The bus driver even felt bad for us .. That yells you a lot X
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: RAVIKANTH REDDY
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shaji zohir
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Phylicia Thomas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Our trip took an extra hr and a half bc the driver kept getting on and off the highway. 2 hrs to get to Baltimore. 4 hours to Delaware. I missed my plans bc of this
  • Posted on: 2016-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Phylicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: J'Aimee Louis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus left and arrived late. Great price, but need to be more punctual.
  • Posted on: 2016-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: J'Aimee Louis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: J'Aimee Louis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Took a trip from DC to NY on 4/29/2016/ Bus was scheduled to leave at 4:30, didn't leave until about 5:30.... the 10 minute break at the rest station lasted 35 minutes. was to arrive at 8:30 and didn't until 11:30. Not a great experience. It took double the time.
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Al
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus left NY on time. Traffic was heavy that it took 2 hrs and 40 min to arri to Phila. Staff was friendly and place has an easy access to many places.
  • Posted on: 2016-05-14
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Bolakale Olayink
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Eyvette Walker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-13
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Arris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-13
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jelessa stoll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Willie Pan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-13
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jennifer weaver
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-12
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Isabelle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-10
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Shavon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-09
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: T Y
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-09
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: T Y
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-09
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Mario
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
2$ for re-scheduling (6pm instead of 8pm the same day) is really too much.
  • Posted on: 2016-05-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ingrid Tarjan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was quick clean and the service was excellent and for the price I couldn't beat it. I would take it again anytime.
  • Posted on: 2016-05-09
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Semon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My return trip left much to be desired. More tickets were sole than there were seats resulting in another bus being used. This bus was dirty and we were dropped off in an area that I was totally unfamiliar with.
  • Posted on: 2016-05-07
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Foram udeshi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The heater was not working. Too many stops on the way to DC reached almost 1.5 hrs later.
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Naresh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The arrival time was 9:30 but it arrived in DC at 11:30. 2 hour late arrived
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yuqi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: James Case
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
For only a few dollars more each way I find Washington deluxe to be much better. It's direct and gets you there in under five hours. China town buses tend to be unpredictable in comparison.
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Janice
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-07
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Barbara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ability to charge my phone was not working with the outlits. The speed of charge was very slow. The bus bathroom was very unsanitary and had no toilet tissue. I had to hold in my bladder the whole 2 hrs of the trip. Please clean bus bathrooms.
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Porscha Howard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Arrival time was a hour off. Had to deal with late night metro got to my friends house 2 hours later...2 am.
  • Posted on: 2016-05-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sacha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Old bus without Wi-fi and half the USB plugs are not working. The bus had an automated ac so it was cold throughout the journey. Seats are not comfortable.
  • Posted on: 2016-05-05
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Kaila c
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: yuqi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-05
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: fidel desir
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Need to upgrade buses.....!
  • Posted on: 2016-05-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tyra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Working WiFi
  • Posted on: 2016-05-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chaynne Gaines
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Eden
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I missed my 8PM bus. When I tried to get on the 11:45pm bus the "manager" forced me to pay $20 to "secure" my seat which he did once i paid but if I had not paid I would have NOT had a seat...I am ok with paying a rescheduling fee but a whole $20 was unfair and a bribe.
  • Posted on: 2016-05-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tatyana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I've took this bus plenty of time but the last time to MD to NY it was very clean only a few people on the bus. It was a very peaceful ride. The prices use to be cheaper but they went up.
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I'm always using it when I go to New-York and back.
  • Posted on: 2016-05-02
  • Depature: Philadelphia, PA
  • Arrival: Baltimore, MD
  • Name: Barbara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus bathroom needed cleaning
  • Posted on: 2016-05-02
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Laura Middleton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-02
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Christina Davila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
If you know the bus will be late, please notify the customers with an announcement. If you'd like some help with your English signs, let me know.
  • Posted on: 2016-05-02
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Christina Davila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-02
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: darryl brooks
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Edmund Burke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was on time but the bathroom was completely unusable due to odor. I have taken your bus dozens of times and have never had such a problem before.
  • Posted on: 2016-05-02
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Lee Brozgol
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I had a round trip. On the way, the attendant took my e-ticket and did NOT give me a stub to use for my return trip. As a result, I had to deal with some red tape and almost missed the bus!
  • Posted on: 2016-05-02
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Felix
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was freezing on the bus. The driver has the AC on and kept it on despite severalnpeople asking for him to put the heat on because it was cold.
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: RAVIKANTH REDDY
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Benita McNealy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sharon Williamso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sharon Williamso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Kenroy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It never on time and the staff not so.friendly
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: AZ
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: AZ
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Darryl Brooks
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Colleen Harper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall the trip was great. The bus was on time, the amenities worked fine and the price was very reasonable. I gave 3 stars for cleanliness of the bus as there were a handful of seats with food crumbs and in one case, what looked like a used plastic fork wedged between the seats.
  • Posted on: 2016-05-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kasey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lisa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Terrible to find. Got on wrong bus before realizing.. Good thing the bus was late so I didn't miss it. There were no signs, labels, or staff directing me where to go. Very stressful. The actual bus and trip however was nice. Wouldn't mind taking this service again if they would provide more staff to help direct you.
  • Posted on: 2016-04-30
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Carol
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-30
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Barbara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom on the bus had no toilet paper and was very unsanitary. This is the 3rd time I've in countered the same issue on these buses with this company.I also did not notice WiFi on the bus and there was trash on a few seats.
  • Posted on: 2016-04-29
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Kaila C
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I needed to charge my phone to let my family know where and when to pick me up, but the charging port was off the whole ride.
  • Posted on: 2016-04-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chaynne Gaines
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Just need to be cleaned more especially the sides of the chairs and the window seals
  • Posted on: 2016-04-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Parvin Dashtaki
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The toilet was very dirty.
  • Posted on: 2016-04-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lital f
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Wifi didn't work and there was no where to charge the phone ( although when I ordered the tickets it said that these are included)
  • Posted on: 2016-04-27
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Liz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-27
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Anthony Felician
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always the best. The people and staff are amazing! Never have any issues and will continue to use you guys.
  • Posted on: 2016-04-27
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Anthony Felician
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always the best. The people and staff are amazing! Never have any issues and will continue to use you guys.
  • Posted on: 2016-04-27
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Kyle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus smelled. Location could've been marked better.
  • Posted on: 2016-04-26
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: emma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-26
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Michael Swidrak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-26
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Michael Swidrak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: jae
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Simon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yohan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Huan Sun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Huan Sun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Siu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Abraham
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Ileana Mendoza
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Samoud
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver stops at 29st instead of 35 w 31st, he didn't explain and I though that it is another station!
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mike
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Smooth ride
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Jasmine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus actually did not work sweating in our seats
  • Posted on: 2016-04-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sami
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-24
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Focus travel ftw
  • Posted on: 2016-04-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Ileana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Kenneth Morrill
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
a great service, super-convenient and inexpensive.
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Siu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: M8117@aol.com
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great ride, customers were late returning to the bus.
  • Posted on: 2016-04-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Herline Joubert
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was late
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Eleana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Areas for improvement: -Bus did not have wifi -Bus did not have outlets, only USB charging -Arrived 52 minutes late to Washington, DC - this was partially due to traffic, but we also took too long at the rest stop. Otherwise, the bus ride was good. The temperature was comfortable and the drivers were good. The midtown Manhattan pickup spot was convenient.
  • Posted on: 2016-04-22
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Derrick fenwick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus from baltimore to philly is always clean but the new york bus the bathroom.needs to be dumped!!!
  • Posted on: 2016-04-21
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Norbert Varga
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-20
  • Depature: Baltimore, MD
  • Arrival: Philadelphia, PA
  • Name: Sheneal Amos
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus leaving in the morning is a lot better than the one in the evening. For the most part we leave on time. However, the older black driver is the worst driver ever and his attitude sucks
  • Posted on: 2016-04-20
  • Depature: Philadelphia, PA
  • Arrival: Baltimore, MD
  • Name: Sheneal Amos
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus is always late, never shows up at 8:45pm as promised. Never and I've taken this bus about 4times and it has always been about 30mins late every time
  • Posted on: 2016-04-19
  • Depature: Philadelphia, PA
  • Arrival: Baltimore, MD
  • Name: Avraham Becher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-18
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Melissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus left on the dot. The other passengers were off putting and did not show respect for others around them. There should be a policy for having inappropriately long phone calls that disturb others.
  • Posted on: 2016-04-18
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Liz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-18
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Marc Duarte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Marcus rouhani
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was punctual but the bus was dirty, the bathroom smelly and very poor ventilation. The driver was nice.
  • Posted on: 2016-04-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Semhal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We stopped at a Wawa and that wasn't communicated/explained. I was expecting a rest stop, and we weren't allowed off the bus at the Wawa. Not sure if we took a different route than normal, because we got slammed in 95 traffic returning to NYC on a Sunday evening. Trip was severely delayed (left at 2pm, didn't get to nyc until like 7:30-8). Again, wifi advertised...but unavailable.
  • Posted on: 2016-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Semhal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My only complaint is that wifi is listed as an added value, but it's actually not available. My bus driver was friendly and punctual.
  • Posted on: 2016-04-18
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Cyrus
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: wenbin liu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Booking a bus on web is very convenient and take a seat in advance.
  • Posted on: 2016-04-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Ok service too many pit stops
  • Posted on: 2016-04-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lucie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I pursed a ticket for my brother from NYC to DC and the bus did not come!!! None apologized to my brother and gave him money back. He had to wait for two hours and buy a new ticket!!!
  • Posted on: 2016-04-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria A
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maud
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Davon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-14
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Rashad
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The trips are fast and not too long, the drivers are mainly nice most times i been on the bus rides.
  • Posted on: 2016-04-13
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Noah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I wish the usb outlets worked choir every seat. The full was not packed do I moved till I found a working plug. Not a problem this time but a full bus could pose an issue. Loved that they had little trash bags for every seat group.
  • Posted on: 2016-04-13
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Alisa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver turned on the heat to the unbearable level and didn't turn it off for 30 min after being asked to do so
  • Posted on: 2016-04-13
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Audra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very old bus.
  • Posted on: 2016-04-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Boyang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-12
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Christian
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-11
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Diane Tarus
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-11
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Olayinka Bolakal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: AZ
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver drove very aggressively and was hostile to people asking him to be more safe.
  • Posted on: 2016-04-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Nichelle Benn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Missed my first bus because I was unable to find the bus location. Phone staff helped me find the next bus leaving and put me in contact with the driver.
  • Posted on: 2016-04-10
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Olayinka bolakal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-10
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Alex Salisbury
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus smelled like a toilet. Fighting and screaming kids nonstop.
  • Posted on: 2016-04-09
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Alpeshkumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very nice service
  • Posted on: 2016-04-09
  • Depature: Lumberton, NC
  • Arrival: New York, NY
  • Name: Alpeshkumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nice service
  • Posted on: 2016-04-09
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Tanya Dhingra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It is getting late for the past two weeks
  • Posted on: 2016-04-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Davon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-08
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Christian
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Rover jhon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything perfect!!!!
  • Posted on: 2016-04-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: XZ
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-06
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Liz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-06
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Liz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-05
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Christian
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-05
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Vanessa Lopez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-04
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: brandon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
it was awesome. we rolled up to the bus and got right on and took off. everything was cool as could be.
  • Posted on: 2016-04-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Janelle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom was very smelly but the driver forewarned us and made a restroom stop for us which was great. The bus was on time and the driver was confident and direct which was comforting to the passengers.
  • Posted on: 2016-04-03
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Andrea romussi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-03
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Greg
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alyssa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alyssa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Thanh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus is so late than scheduled time
  • Posted on: 2016-04-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Karla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Needs to be cleaner buses. Wifi would be nice. Staff needs to improve customer service.
  • Posted on: 2016-03-31
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Christian
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus left an hour earlier than expected which was sick.
  • Posted on: 2016-03-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Why doesn't any of your buses have toilet paper!!!
  • Posted on: 2016-03-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Madalina Logigan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great price for bus ride during Easter weekend. No competition could beat it !
  • Posted on: 2016-03-30
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-30
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was delayes by an hour. We had to switch bus for mechanical issues. Other than the delay was an ok experience. Drive was great.
  • Posted on: 2016-03-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chaynne Gaines
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-29
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Christian Bach
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Pamela Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was no place for me to park my truck,in December when I used the gotobus site I purchased a parking ticket from the driver... this time the driver said there was no such thing as a parking ticket...the attendant in the truck stop stated that Focus did not have access to parking on the lot. I had to beg a security officer to not have my truck towed away while I was in New York. If you are going to have a bus service parking is a MUST!!! Not everyone takes cabs or feels like waiting around to catch a cab or for someone to pick them up.
  • Posted on: 2016-03-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ryan Scheller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I like Focus travel. The price works for me and it's just I think the schedule changed from what was on my ticket but I was able to catch an earlier bus so that's ok. Please clarify and verify stops and times on go to bus app.
  • Posted on: 2016-03-28
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Jingwei
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
very nice trip
  • Posted on: 2016-03-28
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jingwei
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
very prompt service, though USB is not working
  • Posted on: 2016-03-28
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Jingwei
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
nice trip
  • Posted on: 2016-03-28
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Linda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-27
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Roberta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I thoroughly enjoyed by ride. The staff in the location who did my electronic could have been a little more friendly but they did assist me and checked me in quickly. Moreover, the driver got us to Philadelphia before schedule which was excellent for me.
  • Posted on: 2016-03-27
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Karen Hsu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus showed up right at the departure time so didn't need to get there too early. Ok experience.
  • Posted on: 2016-03-27
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Michael Wolff
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-27
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Rinendra Shakya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus left late but arrived on time at destination.
  • Posted on: 2016-03-27
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Diamond
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Arrived early, left on time and reached destination a little late, but for the price you can't go wrong.
  • Posted on: 2016-03-26
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Brenda yancy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was very hot the driver said it was broken and he could not do anything about it.
  • Posted on: 2016-03-26
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Heather
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It depends on the friend, but generally I think most people my age would prefer more comfort.
  • Posted on: 2016-03-26
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Clarissa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We did not leave philly on time. It was 15 minutes over and we were still not gone. So then The bus was 1.5 hours late arrival. It was supposed to arrive at 7:30 and we arrived at 9. It was very cold on the bus. I couldn't keep my toes warm and hair was standing up.
  • Posted on: 2016-03-25
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Madeline
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marc Duarte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I took nearly an hour to get out of Manhattan and on I-95
  • Posted on: 2016-03-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Davon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-25
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Tyeisha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-24
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Vicente López br
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-23
  • Depature: New York, NY
  • Arrival: Lumberton, NC
  • Name: Adolfo gonzalez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-23
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jelessa stoll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-22
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: saravanan karupp
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Cost effective
  • Posted on: 2016-03-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ZHIPENG DONG
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Jasmine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
First time traveling with raised company & I had a great experience. Would definitely take this bus again.
  • Posted on: 2016-03-21
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Olayinka Bolakal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-21
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Marko Manojlovic
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-21
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Marko Manojlovic
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bernard Berne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was old. Seats did not recline. Seats had no safety belts.
  • Posted on: 2016-03-19
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Angela Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-19
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Bolakale Olayink
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-19
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Jelessa Stoll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-18
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Mary
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They were on time - I felt safe during the drive. Staff was helpful. There was inadequate lighting on the bus - I didn't feel I could see if I left anything. The first bus smelled like gas - both trips were cold. For the price - I feel like I got what I paid for - but if I could justify paying more I wouldn't take this bus. But while this is in my price range, I was grateful for it.
  • Posted on: 2016-03-17
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Kaila C
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-16
  • Depature: Philadelphia, PA
  • Arrival: Baltimore, MD
  • Name: Russell Tillman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service efficient safe and fulfilling experience each time I utilize your service.Thanks.
  • Posted on: 2016-03-15
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Karma tsedar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very convenient. Loved the online booking. Fast and easy.
  • Posted on: 2016-03-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Usman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was too cold on the bus. It felt like we was sitting in the freezer for 4 hours. Driver was a cool dude, the buses need heat.
  • Posted on: 2016-03-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andrea
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Temperature in bus could not be turned down an because of rain top-Windows could not be opened. Driver spoke barely English. I had to give back the ticket of my travel companion because she had to return home (her father died). The staff in the office told me, that I can give back the ticket and the money back. But goto bus refused to do so. Absolutely wrong information!!! Very upsetting.
  • Posted on: 2016-03-14
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Shirley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-14
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Angie Ramirez-Cr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus had no wifi, though it is advertised as having it, and air conditioning was not turned on.
  • Posted on: 2016-03-14
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jelessa Stoll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-12
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Kaila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the bus smelled horrible and the back smelled worse. other than that it was nice.
  • Posted on: 2016-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ramadoss Gowtham
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good
  • Posted on: 2016-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla Byrd-Estra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus ride going up was extremely cold. Felt like there no heat on. Then when I ordered tickets online I had to check which stop to be droped or off at in NYC. I checked the one closer to Penn Station, yet the bus didn't go to the one I checked and only dropped everyone off at the one in Chinatown. I asked the bus driver about it before getting off and he just kept saying he only has one drop off location. Until I showed him what it said on my ticket then he suddenly could "remember" 'it was because we switched buses in Philly' Overall thought it was a little unprofessional. I should be picked up/dropped off at my location that's ON my ticket. This caused me to be afraid that I wouldn't be picked up at the correct location on my way back. But it did.
  • Posted on: 2016-03-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Al amori
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
You failed to show Wednesday night at the designated spot. Needless to say, we had to take a train to Philadelphia and a bus to washington. We expect you go pay for that transportation. We will notify you by mail, but challenging the credit card charges. I would not recommend Goto bus either, as they were responsible for arranging the schedule. The Focus rep could not communicate effectively in English, thus got no cogent explanation as to why the bus was not there.
  • Posted on: 2016-03-11
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Harleen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very punctual, but the driver was talking so loudly on his phone the entire way.
  • Posted on: 2016-03-10
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Gary
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver played his music too loud
  • Posted on: 2016-03-10
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Gary
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was extremely hot on the bus, no air circulation.
  • Posted on: 2016-03-07
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nim Philippe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My biggest issue was actually with the website. There was a lot of inaccuracies that cost me both time and money. I even tried calling customer service and no one could give me straight answers.
  • Posted on: 2016-03-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: CH
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-06
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: David Nelson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Stopped to get gas on a short trip (2 hours) which made us late to our destination.
  • Posted on: 2016-03-05
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Christina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very friendly & an easy website to book trips
  • Posted on: 2016-03-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lamza
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No wifi password
  • Posted on: 2016-03-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-04
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Oleh R. Tustaniw
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
A comfortable and convenient trip between New York and Philadelphia.
  • Posted on: 2016-03-01
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Aicha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-01
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Liz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-01
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Liz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-01
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jingwei
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-01
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Akash
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Cleanliness is a major factor that should be taken care, but since your fares are too low, people doesn't really care but as a courtesy, it should be taken care.
  • Posted on: 2016-02-29
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Alva whyte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My last trip the bus was very dirty, and stinks
  • Posted on: 2016-02-29
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Atish
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very Good Service
  • Posted on: 2016-02-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nathaniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom on the bus was filthy, no sanitizer, no toilet paper, etc. The round trip ticket was wonderful the company was very cooperative in accepting the e-ticket.
  • Posted on: 2016-02-29
  • Depature: New York, NY
  • Arrival: Florence, SC
  • Name: Larry barcus
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-28
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Ashia Boyce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-28
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Dana Barbos
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cudjoe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Adil abuwani
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-25
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Isabella Rivera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-22
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Patrick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything went Grate! I just think that it was a bit cold in the Bus.
  • Posted on: 2016-02-22
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Bolakale Olayink
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-22
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Bolakale Olayink
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-22
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-22
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Michael Wolff
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
bus could be cleaner. The trash bags by passenger seats could be emptied more often. Reading lights over passenger seats would be nice.
  • Posted on: 2016-02-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mina Knezevic
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
there was no wifi as said, bus was 30 minutes late, staff abnormally rude. but convenient and fairly clean, except the toilet
  • Posted on: 2016-02-22
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Analisa Freitas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-21
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Analisa Freitas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Eliza
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Got in an hour later than time said. Driver got out 3x to smoke. We stopped at a rest stop for 20 minutes less than an hour into trip. Trip is too short for this. I chose this bus because it said it was the fastest in terms of arrival and departure time but it wasn't at all.
  • Posted on: 2016-02-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: William Pan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-20
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Susan Sampson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-20
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Susan Sampson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-19
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Jelessa stoll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-19
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Erel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good job
  • Posted on: 2016-02-18
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Nathan DeHoff
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No notification as to which bus we had to get on and that we had to check in first, trash left on bus from previous time
  • Posted on: 2016-02-18
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Christian Bach
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dillian best
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My driver was pleasant the other staff not so much the restroom was absolutely filthy as usual but I got to my destination safe and on time
  • Posted on: 2016-02-17
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: ak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Waldemar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Waldemar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was a guy screaming on the bus but in general good experience
  • Posted on: 2016-02-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Priyanka chintha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No cleanliness in bus and restroom is horrible
  • Posted on: 2016-02-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Danny
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
no toilet paper in bathroom on bus on way to NYC very dirty....bus was cleaner on way back....please clean your buses and keep restroom clean and supplied!!!!
  • Posted on: 2016-02-16
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: SAURAV
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-16
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Rawnak Mahjabib
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-16
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Rawnak Mahjabib
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andres
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mohammad
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Johnita Branic
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was surprised how good the service was and the condition of the buses...no issues would use them again.
  • Posted on: 2016-02-16
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom was disgusting. There was no clear indication that it had been cleaned in several trips.
  • Posted on: 2016-02-16
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Michael Rodrigue
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Got to the station, the lady took my phone read out my ticket info, and gave me my ticket,
  • Posted on: 2016-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jennifer Kent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was no Wifi, though advertised and only USB sockets. Why advertise sockets and Wifi if that is not exactly what was provided? It's nicer to have an extra facility than advertised than to hope that the advertised facilities will in fact exist. The bus smelt a bit old.
  • Posted on: 2016-02-15
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Peter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Fantastic service. Just could use a refill of tp in the bathroom.
  • Posted on: 2016-02-15
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Roy Collins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Pauline Johnson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Toilet needs to be better kept on bus and at office.
  • Posted on: 2016-02-15
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Walter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-15
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Donella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was a quick, smooth ride.
  • Posted on: 2016-02-15
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Shavon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was a quick ride, no issues.
  • Posted on: 2016-02-15
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Christian Bach
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: AZ
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Haemin kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marco
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
All's fine for that fare, thank you
  • Posted on: 2016-02-14
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Saurav Chatterje
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: AZ
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Latanya Simpson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was no heat on the bus, in the midst of 18° and below outside!
  • Posted on: 2016-02-14
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: nicola robinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Horrible. Customers need to be reminded of proper etiquette and expected behaviors towards other passengers. Everyone pays for their tickets and is entitled to a quit comfortable rie without loud conversations, lewd behaviors and unsanitary conditions.
  • Posted on: 2016-02-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yawen Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Drive stopped on the NJ turnpike to argue with a lady passenger
  • Posted on: 2016-02-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Brittani Laing
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My bus was scheduled to arrive at 10:15pm but we didn't arrive till almost midnight. There was no communication about it, we should be given a update of what's going on. There was also a passenger that missed his stop because there was no announcement about us arriving in MD. First time riders need more information about what's going on. Thank you!
  • Posted on: 2016-02-13
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Walter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus driver couldn't drive stick and the bus kept lurching forward, eventually making me a little car sick. Other than that, everything was fine.
  • Posted on: 2016-02-13
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Mani
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Staff and guidance is not good
  • Posted on: 2016-02-12
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: walter gomez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: James Davis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lin Long
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-12
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Shavon S Greene
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was on time, and I have no complaints about the trip. The bus was not clean at all though.
  • Posted on: 2016-02-12
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Christian Bach
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-12
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Mike Arrington
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I'm currently on my way to Columbia S.C. on a bus I didn't book my two seats on. This is my first time using this company. The original bus came to E. Broadway almost totally full even though I booked my two seats online to assure smooth conditions. Well sad to say I couldn't get on that bus and after 30 minutes later was put on another bus heading to Floenece S.C. then going to Columbia. I like the bus I'm on its clean and the driver is very nice and friendly but the bus station needs a major overhaul of its computer system and the employees don't know how to handle these situations with professionalism. They need more compassion training. They just giggled and laughed which wasn't cool at all. It was freezing and I came from north jersey to use your company. Sadly I can't recommend this service to anyone until there's a change in the booking procedure . I will give your company another chance but if that doesn't pan out I will be a two and out forever customer. Please get it together its a great thing you got going on here and I would like nothing more then to recommend you guys to friends, family and tons of associates. BTW the five stars are for the driver. One star for the pickup ticket staff facility. Have a good day.
  • Posted on: 2016-02-11
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Aisha collier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-11
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: gerardo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The young lady that works in the Philadelphia station was very unprofessional and made me paid twice. I showed her my receipt from my cel, online ticket, but she did not care and make me buy a new one. She was rude and very stubborn... On the other hand the bus is cheap but smelly...
  • Posted on: 2016-02-10
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Shamil Valiev
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-10
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Shamil Valiev
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-09
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: SAURAV
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Damaly
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus from New York to DC is a bit ghetto. I personally enjoy grittyness and authenticity so the experience was fun. It's all subjective. If you like luxurious, this probably isn't for you. However, the bus from DC to New York is much nicer. What made it ghetto was the very New York, hip bus driver, the not so clean bathroom (make sure to bring your own toilet paper or napkins, and the bus being a bit gritty. The bus had no functioning WiFi but it did have USB outlets and overhead lights. The chairs recline nicely to sleep for a few hours if you like. There are no breaks in this 4-5 hour trip. It's much more affordable than Amtrak or any other bus lines so I would definitely recommend.
  • Posted on: 2016-02-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Amber
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I purchased my ticket for a second trip to DC through this company because the first time went so smoothly and the price was great! This trip going back to New York was a terrible! When purchasing I didn't know there would be a transfer and a layover in Philly were I would wait and change buses. We did not reach New York until an hour after our time of of arrival on the ticket. Very disappointed!
  • Posted on: 2016-02-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Julia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-09
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jelessa stoll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-09
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Hugh R Gilkes Jr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Debbie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus smelled very strongly of urine. The bathroom was not cleaned after other passengers got off.
  • Posted on: 2016-02-08
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: KyungIn Kim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-08
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Naledi Matlakala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
For the price definitely,however the 9am buss driver had to turn around for what we not understand. Then he was checking texts and typing while driving. But overall it was as expected.
  • Posted on: 2016-02-08
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Christian Bach
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Airoldi Nicola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-08
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: N.A.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-08
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Katie Terpstra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-08
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Katie Terpstra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-07
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Natalie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-07
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Katie Peck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-07
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Garrett Kruser
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Debbie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ariana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-06
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: N.A.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-06
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Andrew Butler
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zeynep
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was no wifi.
  • Posted on: 2016-02-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Amber
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I loved the bus driver very friendly and accommodating but the bathroom was beyond horrible! Looked and smelled as though it hadn't been cleaned in years!
  • Posted on: 2016-02-06
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Madison Weist
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nice and cheap, very smooth bus driver.
  • Posted on: 2016-02-06
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Gisselle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-05
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Christian Bach
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yvette Mbangowah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-04
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Natalie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gautam Jain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was very gloomy and was smelling very bad. The bus AC/ fan was also off and it was suffocating. The bus seats are not at all comfortable and one cannot recline. The ride was very good and the driver was very good though
  • Posted on: 2016-02-03
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Harleen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: AZ
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-03
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Saurav
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-03
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Saurav
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-03
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: SAURAV
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Elgin jiggetts
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Robert Pearson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-02
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Lou Manna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-02
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Todd Muchow
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
These guys were great. I missed my 6:00 bus and they let me take the 6:30 with no additional cost. No hassle, on time, comfortable ride, very inexpensive.
  • Posted on: 2016-02-01
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Katie Peck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-02-01
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Lola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It's cheap
  • Posted on: 2016-02-01
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Priyanka
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Punctuality matters the most!
  • Posted on: 2016-02-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver was talking very loudly on the phone throughout the whole trip!
  • Posted on: 2016-02-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lorne williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Keep the bus and bathroom clean... and try working on a new bus...I'm afraid those old buses may break down soon
  • Posted on: 2016-02-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph Benn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-31
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Md Asfak Ur Rahm
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus seat were not good and clean enough. Restroom of both Focus Travel office in New York and Philadelphia was very dirty and door lock was broken also.
  • Posted on: 2016-01-31
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Natalie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-31
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Emily celentano
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I love the CTB !
  • Posted on: 2016-01-31
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Christian Bach
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-31
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Christian Bach
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-31
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Katie Peck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ya-Wen Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would recommend simply just because it's cheaper. The bus stopped too many mid points to drop off people. Just took much longer time to reach DC.
  • Posted on: 2016-01-31
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Bolakale Olayink
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Robert Pearson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The "express" bus was 3 hours late and in doing so doubled to length of the trip.
  • Posted on: 2016-01-30
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: GerMichael Cole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alec Bogossian
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-29
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Christian Bach
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-26
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Ashliana Rowe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-26
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Ashliana Rowe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-25
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Wardell Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-25
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Ralph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We book a ticket that stated wifi available but it wasn't available on either of the two buses we were on
  • Posted on: 2016-01-25
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Ralph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-25
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: hadiyah evans
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-24
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: David Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-24
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: David Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-24
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: David Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-24
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: David Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-24
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: David Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-23
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Christopher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-21
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Ysa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Worth it for the price
  • Posted on: 2016-01-20
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: David Murphy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Service was listed as having wifi but did not. Prices on most days are the same as major bus lines that offer wifi. I had a very bad experience with Focus Travel in Washington DC on January 3rd. I showed my ticket and passport and was told someone already checked in with my name and I was LEFT in Washington, DC!!! I asked for a refund and suddenly nobody could understand me. I WANT MY $14!
  • Posted on: 2016-01-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mary
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was scheduled to leave on Jan 19th at 4:30p but I wasn't notified that the bus broke down until I checked in at 4:00p had to wait until 5:30p for the next bus it would have been nice to get a message thank you
  • Posted on: 2016-01-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shane richardson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Easy quick service. Horrible customer service but tickets are cheap
  • Posted on: 2016-01-19
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: alisa williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The woman behind the ticket counter in Washington, DC is EXTREMELY rude. She did not have patience for first time customers, she raised her voice, and had a very bad attitude towards every customer there. Because of her bad customer service, i will never ride GoToBus again. This was for the bus trip DC to Philly, 8pm, Jan 18, 2016.
  • Posted on: 2016-01-19
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Chan H.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-19
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Chan H.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-19
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: tommy abney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-18
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Liz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-18
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Liz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-18
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Raul A
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
from far, it's a punctual service to come back home.
  • Posted on: 2016-01-18
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Shelby
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No heat on this trip. We were huddled together to stay warm in freezing temps.
  • Posted on: 2016-01-18
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Eiko F
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-17
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Isis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-16
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: usman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-15
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Walter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-13
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: charlles felix
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good experience and an excellent price.
  • Posted on: 2016-01-13
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Regina Lin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-13
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tuesday Barnes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver was awesome, I got lost on my way to the station and the bus driver called me and waited. I was very thankful for his kindness and that really impressed me that he'd be willing to go to such lengths to help me. Also, we arrived in New York one hour before the scheduled time which was awesome. I truly had a great experience. Also, it was a great price.
  • Posted on: 2016-01-12
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: SAURAV
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-12
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: SAURAV
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Karen E
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It would be nice if WiFi was added and actual plugs as opposed to just usb ports which charge slower.
  • Posted on: 2016-01-12
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Swetha Soundar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Michael
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-12
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Brianna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus left 20 minutes before scheduled departure on my ticket with no warning. Thankfully I arrived early but would have missed it if I had arrived even a minute later.
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Maxine Moses
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My Son traveled one way alone & had no issues. We use the Bust to travel to NYC often & I always reccomend it to others.
  • Posted on: 2016-01-11
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Tung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
we want wifi
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Tung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
we want wifi
  • Posted on: 2016-01-11
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Sophea Keo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-11
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Frandia Blaise
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Try to be on time and clear and what is happening every time you have to pull the bus over
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Isis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-11
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Isis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Isis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Isis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-11
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Isis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Isis Briones
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Karla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Wi-Fi needed
  • Posted on: 2016-01-11
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Linda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-11
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Katie Peck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-10
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Linda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-10
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Fiona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The way Phli to NY was fine. However the first one to Phliy WAS NOT desirable at all! When I ask the staff who in charge of ticket checking about the WIFI password, the young man amlost yelling at me! He said"Can't you just wait, if where are 10 people want to ask password do I need to answer ti 10 times?!!" I wonder is it the attitude he always has when he deal with passagers? Due to the reason that he have to check all tickets first, I didn't argue. Later when the bus had been on the highway for a while, I looked for him and want to ask again, It turn out he WAS NOT EVEN in the bus!! If he was not gonna be in the bus,why he let people wait to ask later! It is not a way to play smart man!
  • Posted on: 2016-01-10
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Fiona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The return one was good,however the first one wasn't that desirable. When I was asking the staff who in charge checking tickets about the WIFI passport, The young man was yelling at me! He said something like "Can't you just for a mins, If where are 10 people ask me about this, do I have to answer 10 times!!?" Due to the understaning that he needs to check these tickes first, I waited. When the bus had been in the driveway, I looked for him again and turn out he is not even in the bus anymore!! Plus the driver was not that skilled too. He drove on the curb or something once during the time.
  • Posted on: 2016-01-10
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Katie Peck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-10
  • Depature: New York, NY
  • Arrival: Winston Salem, NC
  • Name: Emily Hart
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My bus from Winston-Salem to NYC was incredibly overheated, the driver was nice, friendly, and efficient, but spoke the entire time, which woke me up. My 8:30pm bus had broke down and never arrived. I looked on the website, waited 30 minutes to talk to customer service and gave up waiting. The numbers on my ticket had voice inboxed that were full and had no mention of the company in the inbox message. I only found out that the bus hadn't arrived because of the break down through word of mouth, and think that the company should have notified the passengers. Thankfully I was able to use my ticket on a later bus. Leaving from NYC, I was grateful they let me use my bus ticket I missed for a later bus no charge and the driver was polite and efficient. Overall, I'd say you get what you pay for with this company. There are some kinks, but it's a decent way to travel on the cheap.
  • Posted on: 2016-01-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Jenni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
On our trip home from NY, the driver dropped us off 10 minutes from our car. The ride to NY was nice and smooth. On our way home was so rough and shaking the whole time.
  • Posted on: 2016-01-09
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Steve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
FIX THE TOILETS. ALL OF THEM.
  • Posted on: 2016-01-09
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Niko Scholz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
You get what you pay for: old buses without luxury, but cheaper than the big carriers
  • Posted on: 2016-01-09
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Emily
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus is FREEZING WHERES THE HEAT ITS JANUARY! Driver doesn't announce how long he's stopping for and will just pull off without saying a word! Oh and free wifi? Would be nice if someone shared the password -___-
  • Posted on: 2016-01-08
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Marco
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-07
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Natalie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-07
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Natalie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-07
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Natalie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-07
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Natalie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-07
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Natalie Garcia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-06
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: JOHN B THEIRSE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-06
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Chan H.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-06
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Fatima Sesay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-04
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Liz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-04
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Liz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-01-03
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Tung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
love the wifi, station master checked the bus for deviations prior to the journey, and the bus driver drove very safely. thank you team
  • Posted on: 2016-01-03
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Tung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
stress free when you don't have to drive yourself. thank you. driver drove very safely. thank you
  • Posted on: 2016-01-03
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Gail
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Well my trip started ok, the bus was very hot, the bathroom was clean and the driver was very polite.
  • Posted on: 2015-12-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Julia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-28
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: nikengie staten
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I have been a loyal customer for many years; focus travel is by far the WORST company that i have dealt with!They are RUDE and UNPROFESSIONAL!! at the ticket counter! the Buses Often Break Down;therefore never arriving on time & Leaving PASSENGERS STRANDED on the side of the road without explanation!!! They have all of your information and are reluctant to NOTIFY PASSENGERS WHEN BUSES ARE GOING TO ARRIVE 2 HOURS LATE!!! THEY TAKE YOUR MONEY AND DON NOT CARE ABOUT THEIR CUSTOMERS, OR THE SAFETY OF THE BUSES; THAT ARE ALWAYS RUN DOWN AND NEVER MAINTAINED PROPERLY!!!!! I WILL NOT USE THIS COMPANY AGAIN & WILL NEVER REFER THIS COMPANY TO ANYONE!!!! & I MOST DEFINITELY WILL LOG A COMPLAINT WITH THE Department of Transportation as well as the Better Business Bureau and the Commission of Consumer Affairs!!!!! YOU CANNOT TAKE PEOPLES HARD EARNED MONEY AND DUMP THEM ON THE SIDE OF THE ROAD FOR 5 HOURS WITH CHILDREN!!! AND THINK THAT IS ALRIGHT,IT IS NOT!!!!! TRULY, AN UNSATISFIED CUSTOMER!!!!!
  • Posted on: 2015-12-20
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: syl dj
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Took bus to NC for Thanksgiving holiday. Not sure if it was due to the holiday but it was absolute chaos getting on bus. Once on bus ride was good but it was chaos to get on bus. Left 2 hours later than scheduled. Focus people were not helpful.They barely speak english. Buses seemed to be overbooked. Didn't think i was even going to be able to get on a bus. Extra buses had to be called in.
  • Posted on: 2015-12-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tane
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-17
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Linda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-16
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Kherris McLean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
A better bus bathroom, at least some tissue and hand sanitizer just in case someone can't hold it until the next stop
  • Posted on: 2015-12-16
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-16
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Hugues Desrosier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-16
  • Depature: Gastonia, NC
  • Arrival: New York, NY
  • Name: Trinity Millan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-15
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: walter gomez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-15
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: walter gomez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-15
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-15
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Kelvin Washingto
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Second driver was not as good as the first. He got too close to other vehicles and had to brake hard many times.
  • Posted on: 2015-12-15
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Elry Laporte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille Viollet
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Reginald Coleman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Kim Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Kim Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mary Middleton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Sign outside that allows you to know you're there also it would be helpful to announce boarding information because you have multiple buses going to of different destinations
  • Posted on: 2015-12-14
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Michael Swidrak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Emily Tseng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-14
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Abhinav Gupta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I can't believe Bus from Philly to DC had no heating. Everyone was freezing and the 3 hour ride was totally awful. I would only recommend it to someone because it's cheap, not because it's quality.
  • Posted on: 2015-12-14
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Garnet Morris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-13
  • Depature: New York, NY
  • Arrival: Greenville, SC
  • Name: Sung Woo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-13
  • Depature: Greenville, SC
  • Arrival: New York, NY
  • Name: Sung Woo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-13
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Nina Haywood
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-13
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Kyirra Melidor L
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Seats needs to be much bigger and more cushion for comfortableness
  • Posted on: 2015-12-12
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: James gould
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything went real smooth no problems with this service
  • Posted on: 2015-12-12
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Paris gray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was FREEZING. I had no leg room. My knees hurt and legs were cramping. The bus also got to the destination 2 hours late
  • Posted on: 2015-12-12
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Elizabeth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It's cheap so I will go with it but it's very annoying that the bus is always late, 1-3 hours late some times.
  • Posted on: 2015-12-12
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: josephina cedeno
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The heat was not on, it was cold. Please be considerate to the passengers by providing heat. Thanks.
  • Posted on: 2015-12-12
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: inetha nelson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-12
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Jelessa Stoll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-11
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Chanelle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-11
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Raquel Simms
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus left on time but was so off schedule, they ended up merging two buses together last minute and we arrived to our destination over an hour late
  • Posted on: 2015-12-11
  • Depature: Lumberton, NC
  • Arrival: New York, NY
  • Name: A
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-11
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Francene Forde
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No provision for people with bsd knees. Start out on one bus then loaded on to a crowded bus where you can't even sit with the people you traveled with Driver should at least ask the passengers to take their possessions off the seats and make room for the passengers that are boarding.
  • Posted on: 2015-12-11
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Rafaelina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-10
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Reginald Coleman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-10
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Candy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
UPDSIDE: cheap bus; clean; nice staff; only 30 minutes after scheduled arrival time. DOWNSIDE: having to switch buses; disrespectful passengers (but there's not much the bus company really do about this); 30 minutes after scheduled arrival time.
  • Posted on: 2015-12-10
  • Depature: Gastonia, NC
  • Arrival: New York, NY
  • Name: Lawanda Jamison
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-09
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Caroline
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
When I checked in at the counter, the staff did not give me a slip of paper to confirm check-in. The bus had to wait for me to get a ticket when the person collecting the tickets told me that he couldn't accept an electronic ticket.
  • Posted on: 2015-12-09
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Kaniz Tashu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-09
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jelessa Stoll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-08
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: abdalla mohamed
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-08
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Depeka Seal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-08
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: secora
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Wifi was missing
  • Posted on: 2015-12-08
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: secora
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus driver was extremely rude. I asked about getting my bag that was on the other side of the bus and he just said I can't get nothing and walked away. The website says the bus has wifi, however, there was no wifi.
  • Posted on: 2015-12-08
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Viki
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-08
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Mark McKinley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-08
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Arun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Maggie Obeng-Akr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I like the fact that I could charge my phone on the bus, we took of on time and arrived on time. Very smooth journey, courteously and professionally behaved driver.
  • Posted on: 2015-12-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Asaph Shimoni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Josh Trezvant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Josh Trezvant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-07
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Nickera simpson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was no heat in the bus for almost the first 3hour of the ride and this time of year passengers should not have to tell a driver to turn the heat on....he did his best after the request but that just made my experience bad from the jump...it estimated arrival to be at seven but we won't arrive until about none which completely derailed my travel plans
  • Posted on: 2015-12-07
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Emily Martina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I took the bus from new York to South Carolina, what a wonderful price for someone on a budget. The bus was on time for departure and arrival. The drivers were courteous and friendly. My experience was a good one
  • Posted on: 2015-12-07
  • Depature: Greenville, SC
  • Arrival: New York, NY
  • Name: William Randolph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Cheep,fast and easy way to travel.some buses are more comfortable then others as far as the seats go.and sometimes we make stops that are not listed but we get where we are going safely.
  • Posted on: 2015-12-06
  • Depature: Greenville, SC
  • Arrival: New York, NY
  • Name: Sung WOo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-06
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Paula Farmer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The seats are very small and several of them would not recline, causing a very uncomfortable ride. It did have wifi and charging docs so I am giving 2 stars instead of 1 for comfort/amenities.
  • Posted on: 2015-12-06
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Nuanna Bush
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The price is worth the ride.
  • Posted on: 2015-12-06
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Jasmine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: GeQuan Crews
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
These people are fast and very persistent.
  • Posted on: 2015-12-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Beatrice Mainard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Thank you for the service. Hope to travel again with you.
  • Posted on: 2015-12-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good relation price/quality
  • Posted on: 2015-12-05
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Melody
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No heat, everyone was freezing on that bus. Driver was a good sport though.
  • Posted on: 2015-12-05
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: deandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Really appreciated the fact that the company texted me to inform me of an earlier departure time. Staff customer service skills remain something that needs further improvement.
  • Posted on: 2015-12-05
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Justina blocker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver need to be more nicer it's not fare when the driver save front seat for who ever if u pay for a seat 1st come 1st service it should be done properly
  • Posted on: 2015-12-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tanja Boy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would never dir e again with this Bus. I saved 4$ in compare to grayhound but for the next time I'm sure I spend the money just to ferl save and comfortable. The Bus was very old and very dirty. It seemed as if it wasn'd cleaned in a year... The Bus drive was realy unfriendly he shoutet at a passenger "stupid guy", just because he asked for toilet paper. The Busfriver told us "toiletpaper is not included", its just toiletpaper on a 5h drive... On the Internet we booked Wlan but there was no Wlan on the Bus... At the beginning we had 62F in the Bus it was so could!!! At the end we hab 88F that was realy to warm!!! The Bus drive was a few times at his phone sometimes with headset but sometimes also without.
  • Posted on: 2015-12-05
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Jaron Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Got to NYC safe and sound 😊. Just need a Stronger Wi-Fi and that's it
  • Posted on: 2015-12-04
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Steph field
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-04
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Jessica Nemeth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Had some problems and did not get to board the bus. Although,customer service was very friendly and helpful!
  • Posted on: 2015-12-04
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Jelessa Stoll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ronald Woodhead
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathrooms were dirty and soap wasn't available. I used deodorant to combat the piss smell... But at least the bus is quick.
  • Posted on: 2015-12-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ronald Woodhead
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I love that the bus is quick but you REALLY need to clean your bathrooms and make sure they have soap...
  • Posted on: 2015-12-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ronald Woodhead
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus isn't the cleanest but it gets you to your destination quickly. I wish they didn't hold the buses up and make you wait for the next bus though... people don't always have the time to sacrifice for that...
  • Posted on: 2015-12-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brittany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was running late, but they texted me to let me know about the delay. The bus was quiet and comfy. It was a quock smooth drive. We really enjoyed the overhead adapter sockets.
  • Posted on: 2015-12-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dacey Ageday
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus departed on time then stopped for a 15 minute bathroom break in Delaware and arrived in DC a few minutes ahead of schedule.
  • Posted on: 2015-12-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Clarissa Gray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus departed on time then stopped for a 15 minute bathroom break in Delaware and arrived in DC a few minutes ahead of schedule.
  • Posted on: 2015-12-03
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Ted Mineo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-03
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Reginald Coleman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-02
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Joshua Schrier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-02
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus kept breaking down I was suppose to arrive at 10am to NY and the bus didn't get there until 3pm
  • Posted on: 2015-12-02
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Anthony laughton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Fast and productive service
  • Posted on: 2015-12-02
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: nardin farid
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
great no wifi
  • Posted on: 2015-12-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tchouli GOMBO
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-02
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jelessa M Stoll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver Should Get Gas Before We Leave It Makes You Reach To The Bus Stop Late And Throws Off What You Have Planned
  • Posted on: 2015-12-02
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: latoya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Levy Evelyn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No Comments
  • Posted on: 2015-12-01
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Dee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Tynicha Drummond
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Seat was broken bathroom was dirty. But the ride was safe
  • Posted on: 2015-12-01
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: MICHELLE HARRIS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
THIS WAS BY FAR THE WORST EXPERIENCE OF MY LIFE...I WOULD NEVER RECOMMEND THIS WAY OF TRAVEL TO ANYONE...THESE PEOPLE CHANGED THE ITINERARY WITHOUT NOTICE CAUSING ME TO BE STRANDED WITH MY THREE CHILDREN IN COLUMBIA ,SC. THEN I HAD TO R-EPURCHASE ADDITIONAL TICKETS TO GET HOME. NOW, WHO'S GONNA REFUND ME FOR MY FIRST SET OF TICKETS !!!!!!!!!???????
  • Posted on: 2015-12-01
  • Depature: Winston Salem, NC
  • Arrival: New York, NY
  • Name: Starrona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was dirty and stink .also the bus had a leek and nothing was done about it.also the driver slammed on breaks not paying attention to the rd cause he was in his phone .and he was smoking cigarettes on the bus .just horrible
  • Posted on: 2015-12-01
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: F Yearwood
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: quinntona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Zorayda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Zorayda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Tanya Bryant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This was the rescheduled bus from the night before that never showed. Tonight there were 3 buses when we got thee, I guess to make up for the ones that didnt come. The ride was pleasant until we got stuck in the ditch because the driver was trying to turn around. It took some effort, along with some police officers and tow truck to get the bus out but afterwards we were on our way and all was well. Tonight's service was a huge plus after the night before.
  • Posted on: 2015-12-01
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Tanya Bryant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This was the rescheduled bus from the night before that never showed. Tonight there were 3 buses when we got thee, I guess to make up for the ones that didnt come. The ride was pleasant until we got stuck in the ditch because the driver was trying to turn around. It took some effort, along with some police officers and tow truck to get the bus out but afterwards we were on our way and all was well. Tonight's service was a huge plus after the night before.
  • Posted on: 2015-12-01
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: ted mineo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-12-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alex Tisdale
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Travis Patay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Michelle Morris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom smelled
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Haroon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Haroon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tamara Dufresne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: bea
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: bea
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Efficient and cheap way to join Philly from NYC. Good to know: it is possible to put bring bike with no fees.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Bruno cruz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The heat was to hot , or I have to much cloths on. The wi fi is plus. Very good for the Price of the ticket. Second driver spent to much talking on the phone and it cause a little concern regarding safety.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: karen townsend
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver was courteous and punctual. The only thing I did not like was the seats are very hard & uncomfortable.
  • Posted on: 2015-11-30
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Michelle Morris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Trip was not smooth and driver was almost into two accidents. Causing passengers to sway in seats twice. Bathrooms smelled both ways
  • Posted on: 2015-11-30
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Kabria john
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Marta Sydoryak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Jarrick
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kristopher Tracy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Please try to have bus arrive on time and don't oversell the tickets. It creates confusion and chaos when passengers are trying to avoid! (resulting in a fight to get board)
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Shornette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Olayinka Bolakal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Katie Peck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Katie Peck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Khem Frazier
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Unfortunately, I missed my bus. The customer service representative was not helpful with getting another trip. He gave me quick instructions, a phone number that i could not write down and immediately hung up last night before i could ask a question.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Yunilda Vargas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Deisy Alonso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Michael Swidrak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Phyllis fields
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Thanks for showing up !! Unlike ABC tours which will have you waiting al night. Good job
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Chantal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus driver was going for fast and it was raining everyone was scared police also pull us over because he was going so far
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: André Santos
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: carol kresse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: carol kresse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Manoel Marques
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I enjoyed the ride. Knees are cramped. I forgot my CPAP machine. I tried calling the office and the voicemail was full.I love the fact they left within 5 minutes of departure.
  • Posted on: 2015-11-30
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Yoashlyn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Terry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brandon Rafalson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bust left late (no thanks to some passengers who were not cooperating), but managed to arrived only an an hour and a half late. The biggest rooms for improvement are in the check-in (why not have someone marking tickets outside, as I've seen with other buslines--or at least make it clear that etickests should arrive an hour to 45 minutes early to get on the right bus?). Also, a number of overhead lights on the bus did not work. Aside from that, the bus made good time. And the driver had my trust.
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Gornarou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No Heat No power bus very cold nobody cant sleep bus need to be checked before leaving the station
  • Posted on: 2015-11-30
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Beth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: natasha lindo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I did not like this ride because Wi-Fi started to work once we hit North Carolina and the outlet but thank god for the second ones hear your feet I found one I hit Virginia
  • Posted on: 2015-11-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Devin Biggs-Bank
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Left a little after the scheduled time but hey the driver got us home safely!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: GeQuan Crews
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I will travel with this company each week from Virginia to New York for the rest of my career. Best thing they could've came up with.
  • Posted on: 2015-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lorne williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I might recommend a friend to focus travel if you get better buses and cleaner buses and during holiday weekends you have more buses on had to service people ..the line for tonight's trip was very long and some of those people didn't make the 11.45 pm bus..but I will say that one driver really knows how you make up timma and drives well...from dc to ny
  • Posted on: 2015-11-30
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Glenda Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The location to get on the bus was hard to find. I was suppose to be home already & I'm still on this bus. The driver doesn't speak English & he not telling anyone what time we'll reach home. #Tired&Aggravated
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Tu Nguyen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Leon F
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I MISSED MY 11 O CLOCK BUS AND THEY LET ME ON THE 12 O CLOCK BUS, NO QUESTIONS ASKED. WHAT ELSE COULD I ASK FOR? GREAT CHEAP BUS COMPANY. DEFINITELY RECOMMENDED
  • Posted on: 2015-11-30
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Reuvon Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My bus left an hour late, the bus driver was pulled over because he used the wrong lane through a toll causing us to arrive 3 hours late!
  • Posted on: 2015-11-30
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Elizabeth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
You need better drivers and you need to be punctual
  • Posted on: 2015-11-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gabriel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Lumberton, NC
  • Name: Louise Childers
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus left late but overall it was a good ride.
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Lumberton, NC
  • Name: ron roger
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
bathroom smelled very badly. had it not been for the spray i had with me, the trip have been unbearable.
  • Posted on: 2015-11-29
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: natasha lindo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Aaron
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Beatriz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Jan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus clean. Bathroom okay unlike trip to Philly where bathroom was pee on seat, floor, stink, moving target. Driver wanked at gum like his real career is street walker. Other than that I would happily repeat, with earplugs, sitting in back.
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: shawn spencer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was very uncomfortable and I felt squished
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Tonie Curry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Michelle Norris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Meredith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ride home from Georgia was much better than going to Georgia. Smooth ride! But still don't think I would take a bus again for now.
  • Posted on: 2015-11-29
  • Depature: Greensboro, NC
  • Arrival: New York, NY
  • Name: Lashaunna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Much better than the day before where I could not get on because it was over booked. Ride was smooth.
  • Posted on: 2015-11-29
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Oliver Lu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Lights and vents didn't work but everything else fine, was slightly confused when we made stop at Franklin St. (thought it was going to Canal only).
  • Posted on: 2015-11-29
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Jocelyn Bayuga
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was a nightmare! My bus never came at all. I'm returning to NY from Fayetteville NC. The departure time is 1130 pm and me and my 2 kids got to the pick up location one hour prior the designated time.an hour passed and the bus was a no show. I called the number on the ticket and some guy told me that the bus had already left and I need to reschedule for the next day at the same time. No explanation and no reassurance that we will not encounter the same thing again. Mind you this is the weekend of the Thanksgiving holiday and I know that there will be an influx of travelers from all over. As a result I purchased another set of tickets from another bus company (greyhound) and I missed a day from work and my two kids missed school. Never again I will use focus travel nor I will recommend them to people I know.
  • Posted on: 2015-11-29
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Mikaela evans
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Garland Barnette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Usb service was not working in some sections of the bus.
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Eric
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Booked ticket for the wrong day, and was not allowed to reschedule. I understand your policy and respect it, however, under certain circumstances, accommodations should be made to resolve matters.
  • Posted on: 2015-11-29
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: N.Banks
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My trip was safe and well worth the travels I would recommend goto bus to my friends
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Nicole banks
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Marci Green
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I had expected a 1 hr and 20 minute travel from NJ to the bus station at 125 East Broadway. At 3:14pm,I realized the holiday traffic was worse than I expected, so I attempted to use my smart phone to change my reservation, as I have done in the past. I got an error message several times and then called the customer service numerous listed on my Eticket. I told the rep what the situation was, and he assured me that it would be no problem, I could simply pay $10 to change my ticket when I arrived. I was told there were 7 and 8 o'clock buses. When I finally arrived at 6:30, I was told there were no more seats and the young man said I don't know what to tell you, we sold out. I was still in NJ when I called, and would have preferred to have purchased another ticket and get a refund later, than to be treated so rudely and turned away, after being dismissed so rudely. I took a bus, subway and cab to make the bus, and then had to carry my luggage a couple of blocks away to purchase a ticket from a different company. I have used your service many times, and this is the first time that I have been fully dissatisfied. I attempted to change my ticket way before the hour before departure and was not allowed to, nor was this addressed when I arrived. I would like to be reimbursed the full amount of $40 that was paid for my unused ticket and your system and representative's failures. Thank you.
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Lynda epps
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Jenny Alvarado
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Gertha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Raj
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Better experience. Wifi very slow.
  • Posted on: 2015-11-29
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: anonymous
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-29
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Raymond
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Restroom strong smell of urine
  • Posted on: 2015-11-28
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: purushotham
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zhou Lin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: letisha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-28
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Thank you!
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Laverquista Stee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good trip
  • Posted on: 2015-11-28
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Frank Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The scheduling was very unorganized. I had E-Ticket for 5pm. Received a phone call at 1:30 that very day stating the bus would be leaving at 3:30pm. I arrived at 4:20 to no bus, and an abandoned building. The number for customer service was no help at all. Representatives were very rude and almost had me convinced it was a scam. When bus finally departed at 7:30p, Everything went well from there. Best Bus driver!
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cristina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The only issue I had was that the bathroom was full and the stench made it all the way to the halfway area of the bus. Eventually it settled down (or I just couldn't smell it anymore) and all was fine for a while, but then someone started smoking. The odor was too strong and too persistent to have been road smells. I don't know if someone was smoking or not but I think that the driver must have noticed the smell, but he didn't say anything. I understand that these may be isolated incidents, but it is the first time I've booked with Focus. The trip to NY was perfect but this one was a but stinky.
  • Posted on: 2015-11-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cristina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Denise Gaffor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was concerned that the driver on the first six hours of the trip was using his phone while driving and also smoking with passengers in the bus. Also, he made several short stops and then kept us longer at the 20 minute stop after six hours of driving because he was recruiting all the Chinese people on the bus to buy cigarettes for him and then give him back change from the money he gave them to purchase the cigarettes. This was not even done discreetly and was in the presence of all passengers on the bus. This is unacceptable.
  • Posted on: 2015-11-28
  • Depature: Fayetteville, NC
  • Arrival: New York, NY
  • Name: Denise Gaffor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-28
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Chantal Silvestr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-28
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Leticia Andrade
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The trip was very good. The bus always leaves on time and the driver was very friendly.
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: juakeita norman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-28
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: I am Ur Rehman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Satisfied
  • Posted on: 2015-11-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dharshith Shetty
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-27
  • Depature: Charlotte, NC
  • Arrival: New York, NY
  • Name: Reginald Coleman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: SAHAR
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
You get what you pay for. Services are cheap and basic, but was dirty but the ride cost 12$, bus left on time and arrived safely. That's all you need...
  • Posted on: 2015-11-27
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Marc
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No issues, basic but very smooth experience considering the Thanksgiving holiday
  • Posted on: 2015-11-27
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Tom B
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We had a good safe trip to Phili from NYC. Thank You for a nice trip for a great price!
  • Posted on: 2015-11-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marc Duarte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: DANA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service!
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alice
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Staff pick and choose whom to be rude to. And WiFi movies are great if at least they were in English.outlet function would be nice.
  • Posted on: 2015-11-27
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Bobbie Johnson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom door wouldn't stay closed properly is my only complaint.
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ariam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Michael nain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-27
  • Depature: Gastonia, NC
  • Arrival: New York, NY
  • Name: Nidia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
A long time traveler with company, only issue overcrowding of booking on bus causing delays.everything else is awesome.
  • Posted on: 2015-11-27
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Katie Peck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Durham, NC
  • Name: Bridgette Walker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
If I use Gotobus again I will look for Focus Travel. Wonderful ride back home to Durham NC. Thank you again.
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lucy Rivera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
All good except for the bus itself! When speed was increased, the bus would shake to the point that my teeth rattled! Bus needs repairing! No paper in bathroom nor hand sanitizer.
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Kim Mungen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver spoke very little English and could not be understood. Bus broke down and we sat on the side of the highway for 5 hours. I was supposed to get to my destination at 10am instead I arrived at 130pm
  • Posted on: 2015-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Khashnomin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Tawana Murphy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Raleigh, NC
  • Name: Ali muhammad
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ride was pretty smooth and our driver was polite. The employees inside the bus depot were responsive and pointed me in the right direction. Outside on the other hand, there was such disarray. All the customers were asking questions to random people they believed worked for the bus line. No one was in order. With more organization and lines, posts for arrivals and departures, your business will become more efficient and effective.
  • Posted on: 2015-11-26
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: ekam randhawa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Lionel nixon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Y'all was leaving out of much 2 hours late I had my grandson out in the damm cold waiting for this fucking bus.
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Rachna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Clean and comfy bus. Driver needs to make announcements for stops.
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Chris Kyle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was on the second bus that left for Philadelphia from NYC at 5pm. In other words, the line was huge and the first bus got filled up, so I had to be on the second one. That being said, we only left about 20 minutes late, not terrible. We got stuck in traffic and ended up arriving at 8pm instead of 7pm, but it was the Wednesday before Thanksgiving, so I was kind of expecting that. This trip was exactly what I paid for. I didn't mind the delay, nor the line, nothing bothered me because, for the price, this experience was great. With the alternative being Amtrak, I literally paid 10% of what I would have paid had I taken the train! In other words, "You get what you pay for", and, depending on your situation, this works just fine!
  • Posted on: 2015-11-26
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Xiaodong Liu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great. Every thing is fine. The reschedule fee is as low as 1 dollar. Wonderful.
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Wayne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom smells really horrible.
  • Posted on: 2015-11-26
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Vivek
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zacch
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Chan H.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Chan H.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Chan H.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Chan H.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Chan H.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Chan H.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Washington, DC
  • Arrival: Philadelphia, PA
  • Name: Chan H.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Fayetteville, NC
  • Name: Le'Marus Young
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was extremely cold the entire trip. The driver began to swerve over the highway, almost side swiping cars at times. It was the scariest ride I have ever taken on a bus. I was so glad they switched drivers when we arrived in Durham, NC.
  • Posted on: 2015-11-26
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Chan H.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sunny
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was on time, love the express from DC to NYC.
  • Posted on: 2015-11-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sunny
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was 45 minutes late and not cleaned prior to boarding with trash from previous passengers.
  • Posted on: 2015-11-26
  • Depature: Durham, NC
  • Arrival: New York, NY
  • Name: Jenny
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-26
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Brittany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus coming back from NY was overbooked and I didn't have a seat. I had to sit on my friends lap. Unsafe and not what I paid for. Very unhappy.
  • Posted on: 2015-11-26
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Karima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was late, they stated there eould be ports to charge phones. The bus driver was excellent
  • Posted on: 2015-11-26
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Lucretia Glover
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Although the bus was very clean, the smell from the bathroom made trip unpleasant. The odor could be smelled across the bus. Bus 9691
  • Posted on: 2015-11-26
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Navjot Singh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They make u wait. A 30 min break will easy turn into 50 mins.
  • Posted on: 2015-11-25
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: john
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I hav taken several trips on Focus. I would say it is a good deal overall. However on my most recent trip there were several unscheduled stops-like the bus was a taxi. For this reason the ride was 4 hours longer than scheduled. This is unacceptable, since there are other busses available and if I had known this I would have taken another one. Also, some of your drivers are smuggling cigarettes and asking passengers to make the purchases for them- really not cool.
  • Posted on: 2015-11-25
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: ted mineo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Bryan Scurry
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus didn't have WiFi as promised and boarding is disorganized and chaotic. There needs to be a designated person telling people which bus is going where do there isn't any confusion.
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Malik Clark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No outlets or wifi, on a 13 hour long trip. The drivers were rude and never answered any questions from passengers.
  • Posted on: 2015-11-25
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: nardin farid
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No wifi and no place to charge my phone. But staff was nice and I will definitely be using Focus travel again
  • Posted on: 2015-11-25
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Treymane Stewart
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Rena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom was very smelly.. Soon as I sat down in my seat I could smell it.. The chairs were extremely hard. So my trip was very uncomfortable
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sajjad
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Restroom is so dirty that I could not use.before our journey it was not cleaned.this was very shocking.because of this dirty restroom only I will not recommend to any other.so please make sure about the cleanliness before each travel.thank you.
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Nichelle Jones
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall a safe and uneventful trip.
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Jelessa Stoll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: Columbia, SC
  • Arrival: New York, NY
  • Name: Brittany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Diane Varnie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was overbooked and my 10pm bus didn't leave until around 12am. Staff wasn't helpful. The advertised Wifi wasn't working either.
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Greensboro, NC
  • Name: Steven Hall
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Lori Hall
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was over and hour late we were supposed to arrive at 6:00 am we're still driving, the bathroom is filthy and have no lights
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Charlotte, NC
  • Name: Khyrique Chisom
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus just broke down in durham nc currently waiing on a new one!
  • Posted on: 2015-11-25
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Patricia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I am still riding and every is good.
  • Posted on: 2015-11-25
  • Depature: Philadelphia, PA
  • Arrival: Washington, DC
  • Name: Tong lu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Marcus
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-25
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Jitender
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
You are the most horrible company. I hate your services. My son who is coming for thanksgiving may not come now. he is waiting for more than 5 hours in Durham for the bus to come and there is no information
  • Posted on: 2015-11-25
  • Depature: Florence, SC
  • Arrival: New York, NY
  • Name: Tequila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: leong yee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-24
  • Depature: Atlanta, GA
  • Arrival: New York, NY
  • Name: Leeshon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They moved us to a bus location that was not on the bus or train line from where we were. We paid for seats on the 7 p.m. bus that were given to someone else and we had to catch a later bus. They drivers were Excellent. The bathroom had no light, no tissue and it smelled really bad. The overhead USB plugs were broken. The lady told us we would get to Nyc at 10:30 am we got there at 12:30 p.m.
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Lumberton, NC
  • Name: A
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Philadelphia, PA
  • Name: Ted Mineo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Lavonne pinder
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus ride was very uncomfortable because there was not heat on the bus. The bus was very very cold. I do not like this experience.i do not think I will use this bus company again unless this experience my change in the near future, possibly.
  • Posted on: 2015-11-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Elizabeth aina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Columbia, SC
  • Name: Rodney Richardso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The power outlets didn't work and no wifi.
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Atlanta, GA
  • Name: Nadine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-24
  • Depature: Philadelphia, PA
  • Arrival: New York, NY
  • Name: Paul Fung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No WiFi
  • Posted on: 2015-11-24
  • Depature: Raleigh, NC
  • Arrival: New York, NY
  • Name: Shanae' Holmes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2015-11-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mary Blount
  • Star ratings:
  • Bus Cleanliness:
  • Punctuali