Eastern Coach Rating & Reviews

3201 Reviews

Find and read all the latest Eastern Coach reviews from fellow bus travelers. These verified Eastern Coach reviews have been submitted from real customers who booked their Eastern Coach tickets on GotoBus.com. The customer reviews evaluate Eastern Coach service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2016-09-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yulai
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I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: francisco
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I recommend this bus!
He driver talk.in the phone the all trip
  • Posted on: 2016-09-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: John Maggi
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I recommend this bus!
Headrest on my seat was broken
  • Posted on: 2016-09-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stibenzon
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I recommend this bus!
  • Posted on: 2016-09-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Brandon
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I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zoe
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I recommend this bus!
Fine bus experience. Not stellar, but solid. Exactly what I'd expect for the price.
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
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I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
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I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
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I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
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I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
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I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
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I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
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I recommend this bus!
excellent
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mary B
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I recommend this bus!
I use the service always for this trip location. I find it to be reasonable in fee,superior in service and professional dealing with customers. I recommend it to my friends. The drop/pick location is ideal since located near subway. Always a great trip.
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Yushika Shepherd
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I recommend this bus!
The driver was awesome and I love that there were movies
  • Posted on: 2016-09-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy Ni
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I recommend this bus!
it was a great experience, only thing i do want to bring up is the ac on the bus. it's wayyy tooo cold every time!
  • Posted on: 2016-09-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
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I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
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I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naveen
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I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Krystal Thomas
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I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alexandra Ayers
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I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chandrasekar Kan
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I recommend this bus!
Wifi is not consistent and power plug points are not there
  • Posted on: 2016-09-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney Harriso
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I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tauhidah Neal
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I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Aftab Malik
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I recommend this bus!
Generally the service was good but the trip time was more than what was posted on the schedule. Need to correct this information.
  • Posted on: 2016-09-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Leevana Neemar
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I recommend this bus!
The bus service was fast and timely, would use this company again in the future
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Brad Cavallo
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I recommend this bus!
There was no power supplied to the outlets at the seats.
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Luisa Diaz Ibghi
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I recommend this bus!
Very clean bus, very punctual, all in all a very nice trip.
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Serg
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I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Serg
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I recommend this bus!
  • Posted on: 2016-09-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dahlia
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I recommend this bus!
The bus left on time, but took significantly longer than expected and made stops along the way that didn't appear on the itinerary. The bathroom left something to be desired, but i guess that's just what bus bathrooms look like... Other than that- great service, easy to use and conveniently located stops!
  • Posted on: 2016-09-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sara
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I recommend this bus!
From NEw YOrk to washington the bus was too cold we were literally freezing! From Dc to NYC the tv was too loud
  • Posted on: 2016-09-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lynn Draper
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I recommend this bus!
  • Posted on: 2016-09-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: christina
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I recommend this bus!
  • Posted on: 2016-09-21
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: MYO
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I recommend this bus!
  • Posted on: 2016-09-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JoJo Man
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I recommend this bus!
  • Posted on: 2016-09-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JoJo Man
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I recommend this bus!
  • Posted on: 2016-09-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sheila Klauck
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I recommend this bus!
Please improve punctuality.
  • Posted on: 2016-09-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sheila Klauck
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I recommend this bus!
Could definitely improve on punctuality.
  • Posted on: 2016-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ismaila mamaneda
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I recommend this bus!
  • Posted on: 2016-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
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I recommend this bus!
  • Posted on: 2016-09-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
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I recommend this bus!
  • Posted on: 2016-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tameika green
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I recommend this bus!
No wifi and the outlets weren't working!
  • Posted on: 2016-09-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tiffani
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I recommend this bus!
The bus itself appeared to be clean but the bathroom had the worst smell whenever someone opened the door & this was before we left for our destination.
  • Posted on: 2016-09-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daryl
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I recommend this bus!
  • Posted on: 2016-09-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Saniyyah
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gregor
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: TYREE humes
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
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I recommend this bus!
  • Posted on: 2016-09-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Francisco Zarate
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I recommend this bus!
  • Posted on: 2016-09-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Guinevere Mills
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I recommend this bus!
The trip was pleasant. On the return trip the bus made both drop off points. 34th St. and Allen St. My only concern was that a young child who had sat with his accompanied adult decided to sit in one of the empty seats. He fell asleep and took up both seats. The bus driver noticed this as he was going to and from the back of the bus. He also saw that two people were looking for seats that they could seat together. Had he woken up the child, the child could of gone back to the seat he originated in or woke up the child so that one of the two people could of sat in. Also, but not sure. A woman came on the bus with her child in the car seat. She was looking for two seats. One for her and another for the baby in the car seat. For by time they got on the bus, there were pretty much only single seats left. Someone may of give up their seat so she and the car seat can be side by side. Is she did not pay for an additional seat, this would of meant the bus would of been overbooked. For one person would be without a seat. I would like to thank the bus driver for getting several luggages of passengers who bags were pushed to the farside, back of the luggage compartment.
  • Posted on: 2016-09-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Melinda
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I recommend this bus!
Bus was clean and seats were comfortable. The driver was sharp and A cautious driver. He was not speeding.
  • Posted on: 2016-09-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Annie
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I recommend this bus!
  • Posted on: 2016-09-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gail Parker
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I recommend this bus!
  • Posted on: 2016-09-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Deja King
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I recommend this bus!
  • Posted on: 2016-09-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Brenda
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I recommend this bus!
Bus needs to be cleaned ,Need to be on time
  • Posted on: 2016-09-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jasmin
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I recommend this bus!
I love it I go back and fourth all the time because my boyfriend lives in Virginia
  • Posted on: 2016-09-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Yohanna
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I recommend this bus!
  • Posted on: 2016-09-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wakeisha Culler
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I recommend this bus!
Always confusion at the NYC stop on 34th street. They do try to contain the chaos. People take up two seats without consideration. I feel it is the responsibility of the company to ask people to move to one seat.
  • Posted on: 2016-09-10
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Muazzam Saeed
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I recommend this bus!
You are doing a great job and great service to community at a very low price. Other competitors charge a lot more but their service in no better than yours. THANKS Muazzam
  • Posted on: 2016-09-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brianna Walker
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I recommend this bus!
:)
  • Posted on: 2016-09-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ana botero
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I recommend this bus!
  • Posted on: 2016-09-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Patriciaevansbra
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I recommend this bus!
Bus 77 seats uncomfortable.
  • Posted on: 2016-09-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shawn
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I recommend this bus!
  • Posted on: 2016-09-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Doris Day
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I recommend this bus!
Michael the bus driver has a nastypical attitude! Does not know how to talk to people.
  • Posted on: 2016-09-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cynthia Stewart
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I recommend this bus!
Great
  • Posted on: 2016-09-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Chris
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I recommend this bus!
Not bad today compared to last time/driver was terrible. The foot steps didn't work properly. Good travel time.
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leticia
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I recommend this bus!
Always at least a half hour late at the Baltimore stop. No privileges for handicapped such as being served first, no waiting in line, reserved seats in the front of the bus before everyone else boards. Passengers take up 2 seats and refuse to give the empty seat up to fill up bus so they should be charged for both seats, it's not a hotel, it's a bus with passengers that need to sit and be comfortable especially those with special equipment like canes, and children.
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Natalie green
  • Star ratings:
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I recommend this bus!
We left a few minutes behind schedule as the bus arrived at the stop at the time we were to be departing. I didn't mind this too much as the boarding process was easy. Less than an hour into the ride along the NJ turnpike the driver receives a call from his boss to advise someone hadn't paid and yes to stop the bus. He pulled over and went thru the bus to find this mystery person. One hour later we're still at the side of the road with this woman screaming thru the phone that if the driver continues the journey she will have the police take the bus off the road and he's not to move till he gets paid for the seat. Some how she comes up with the name of a passenger and had the driver question him. Honesty in all my life I've never seen any form of business conducted in this manner. Had I not prepaid for my return ticket I'd never had gone back on that bus. Thankfully the driver took us all safely up our destination but no customer should have to endure that kind of unprofessionalism and I think we all deserve our monies back for that trip.
  • Posted on: 2016-09-06
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Aminat Oki
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Aminat Oki
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Crystal Williams
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ann Howard
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dionne Daniels
  • Star ratings:
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I recommend this bus!
I have traveled with your company often. This by far was the worse experience. The driver Mike is horrible. His approach with every person is demeaning and disgusting. He yells at everyone spouts out rules that make no sense. He threatens to throw you off have you arrested for everything. He makes it an uneasy unpleasant trip before you get in the road. No one should travel that way. My trip coming to New York Sunday 5pm bus from Richmond was excellent. Someone needs to speak to him immediately because there is going to be a harmful incident if he encounters the wrong person. I was very disappointed.
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nichelle Jones
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I recommend this bus!
Very nice bus, very accommodating
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marvin Membreno
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Karla Aguilar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mary
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cali Jarrett
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: joseph coward
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I recommend this bus!
All was great!
  • Posted on: 2016-09-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Heaven
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey holland
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cristina
  • Star ratings:
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I recommend this bus!
No outlets available on the bus.
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: george kvavilash
  • Star ratings:
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I recommend this bus!
would be better to have more ac outlets for charging
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Olabisi Fatoba
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: ellen
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I recommend this bus!
Bus driver talked on the phone non stop the whole drive. Very annoying to us sitting up front. Makes too many stops. Have a lot of rude passengers but I guess that's not your fault.
  • Posted on: 2016-09-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Charmaine Mitxhe
  • Star ratings:
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I recommend this bus!
Very cosy effective
  • Posted on: 2016-09-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: mark
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Padmini narikot
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I recommend this bus!
Very comfortable ,nice and clean but going to Richmond have to wait too long for the bus.It suppose to leave 1:30 ,but left at 3. Other wise everything fine.
  • Posted on: 2016-09-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dennis La Qua
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I recommend this bus!
  • Posted on: 2016-09-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Patricia Evans
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naanma yamsat
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Carolyne
  • Star ratings:
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I recommend this bus!
I have to say, that my son16 years old expressed to me that, he wants to be on this bus from now on, he expressed the air conditioning in the bus. is cleaner and nicer and the 28 Allen bust stop is also clean. He loved it. so that's why im taking my time to do this survey. Ill make sure my baby rides this specific bus. thanks again.
  • Posted on: 2016-08-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Erica White
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deirdre Jones
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chasity
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Patricia Hernand
  • Star ratings:
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I recommend this bus!
The bus ride was fine,my only problem was the cleanses of the bathroom. My seat was directly in front of the bathroom room and the smell was horrendous. That can make a 6 to 8hour ride seem for ever.
  • Posted on: 2016-08-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jeffrey
  • Star ratings:
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I recommend this bus!
I use this bus company often, however, the recent driver was unsafe with the driving in speeding around the corners.
  • Posted on: 2016-08-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Dayyrronn Baker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: MO
  • Star ratings:
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I recommend this bus!
I've taken Eastern in the past and the buses were pretty nice. This bus was definitely much older and the driver definitely did a lot of speeding. Which on an older bus makes for a very jerky bus ride.
  • Posted on: 2016-08-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jana'e Wright
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I recommend this bus!
The bus ride was a breeze. The bus left on time and I reached at the time estimated. I would definitely us goto us services in the future. If u want comfort and a smooth trip, gotobus is the right choice.
  • Posted on: 2016-08-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: leonard
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I recommend this bus!
awesome Service. the bus was on time. bus driver Was Very friendly And Accomodating. we even arrived At Our Destination Ahead Of Schedule. great way ato Travel. I Highly Highly Recommend this bus service.
  • Posted on: 2016-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luis Manotas
  • Star ratings:
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I recommend this bus!
Very good price
  • Posted on: 2016-08-28
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Enrique
  • Star ratings:
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I recommend this bus!
Bathroom was not cleaned properly. It smelled like urine and there was not toilet paper. Because of that, every time someone open the door, the whole bus smelled like urine too. Also, there was not lights inside the bathroom. Floors under the seats shown some kind of dirt and the arm rests of some seat were dirty. Driver was somewhat aggressive since he used the the horn a bit too much on the highway and in the city. He even got a ticket in New York because he parked improperly and he was aggressive towards the authority when he was said he was going to receive a ticket. On my way back, because of your limited times to Rockville, I used a Tripper bus to Bethesda. Way better experience, very kind driver, way cleaner and wide bathrooms with toilet paper and no foul smell. Curtains on the windows... My next time? Probably Tripper because of this. Price is the same. And I don't need to be taken to DC and Baltimore.
  • Posted on: 2016-08-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Naanma yamsat
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Supreme Richards
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha mosely
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yvonne antwi
  • Star ratings:
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I recommend this bus!
Please clean the toilet on the bus . The smell is really bad .. Please do something about It
  • Posted on: 2016-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mahalia wallace
  • Star ratings:
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I recommend this bus!
Bathroom was bad
  • Posted on: 2016-08-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mahalia wallace
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LaSasha Nelson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha mosely
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Cynthia Faison
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey holland
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cheyanne Talbot
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Myesha Curtis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Myesha Curtis
  • Star ratings:
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I recommend this bus!
I love using Eastern Travel. Not many issues. Just the restroom this time needed to be cleaned.
  • Posted on: 2016-08-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cynthia Carvajal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: LaSasha Nelson
  • Star ratings:
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I recommend this bus!
Good first experience
  • Posted on: 2016-08-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
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I recommend this bus!
The bus driver started to fall asleep TWICE, swerving the bus almost hitting the side of the highway. when I go to tell the other worker in DC that the driver was falling asleep he says "no no no" and doesn't try to hear what I am telling him. this is VERY dangerous I felt scared for my life and I will make sure to tell everyone that the staff does not care about our safety when driving these buses. completely unacceptable
  • Posted on: 2016-08-19
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: A'Lexus Evans
  • Star ratings:
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I recommend this bus!
I was supposed to be dropped off on west 31st they dropped me off at china town and I was lost and confused
  • Posted on: 2016-08-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: al lott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Katrina Ifill
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aubrey holland
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Livia Baur
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JoJo Man
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Fatimata Ouedaog
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ebone Reliford
  • Star ratings:
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I recommend this bus!
Eastern coach should as a bus pick up/drop off location in New Jersey
  • Posted on: 2016-08-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adia Woodridge
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Prachi Jain
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yanisha Parker
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chrismary
  • Star ratings:
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I recommend this bus!
Good service. Safe trip
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lele
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nailah Taylor
  • Star ratings:
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I recommend this bus!
The bus was right on time and the drive was smooth
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ebone
  • Star ratings:
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I recommend this bus!
Everything was okay except the timing. The bus left late from 33rd street and then we arrived in Richmond, Va at 6pm when the itinerary said we would arrive at 3:30pm.
  • Posted on: 2016-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Crystal Rhone
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joanne Louis
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Erin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was glad I booked online for this bus; there was a line of people out two hours before the bus came to get a ticket, but those of us with tickets got on the bus first. Many people did not make it on and had to wait for the next bus. The positives of the trip: the bus was clean and the seats spacious. The driver was friendly and stopped for a break. The negatives: The bus was about 45 min to 1 hour late, and there was no power on the bus so all my devices died and I had to listen to a really loud guy trying to hit on a girl in the front for most of the trip (this is despite ear plugs). Overall: I would totally do this again. It was cheap and convenient from Times Square to Richmond. We hit traffic on 95, but that wasn't their fault.
  • Posted on: 2016-08-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: kayann
  • Star ratings:
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I recommend this bus!
I have been traveling with eastern for the past 1 year and 6 mnts..now...and I never had any problems. .I always travel..with..Mike andpalmer..they..excellent bus drivers..bathroom all ways clean..bus..clean and smells wonderful. .especially when Mike driving. .the only problem I have is whn..withe have to reach in the city from 5.30..in the morning. .bus Goin too fast. .and thts..on..and Sunday night whn..mikes..drive other wise..everything is..excellent. ..I love driving on your buses..safe..convenient. .reliable. .and bond most of all...clean..
  • Posted on: 2016-08-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Hedda Brown
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Max Valiansky
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I recommend this bus!
Often it's very difficult to buy tickets on line' sites don't work properly, goes on loop, bringing me back to the same screen, I've been already and have all filled out. Or it may say: site is not available, can't find server.
  • Posted on: 2016-08-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dara Reed
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: astrid
  • Star ratings:
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I recommend this bus!
Great service! Everything was clean and we got there on time!
  • Posted on: 2016-08-11
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Norrisa burrough
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Danielle
  • Star ratings:
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I recommend this bus!
Suitcase was taken at a stop before mine by someone else and I had to wait two days to get it back, they did not contact me. Drivers were yelling at and arguing with a handicapped man and made people carry him on board when there was a handicap accessible door.
  • Posted on: 2016-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Janet
  • Star ratings:
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I recommend this bus!
The bus arrived to the departure point on time, but it took about 15 minutes to get everyone on and leave. It was over 40 minutes late getting to New York, but this was due to the traffic in the Lincoln Tunnel.
  • Posted on: 2016-08-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Joseph Hagley
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I recommend this bus!
very highly recommended
  • Posted on: 2016-08-10
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Olubukola Kusimo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-10
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Olubukola Kusimo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ernst Riest
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I recommend this bus!
I didn't go. I made a mistake with the date and the system wouldn't allow me to change it. Disappointing. I have now made another booking for the real date which is Friday 12th,
  • Posted on: 2016-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: PK
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I recommend this bus!
Very good
  • Posted on: 2016-08-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Karen
  • Star ratings:
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I recommend this bus!
I enjoy the trip coming and going. I book another trip to Baltimore, I like to be pick up at 33rd Street.
  • Posted on: 2016-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: HAMEED TUNDE
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I recommend this bus!
Very timely and neat.
  • Posted on: 2016-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brittany Walker
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I recommend this bus!
The DC location is very organized. The bus was on-time and they provide reasonable wifi perks. I would recommend Eastern to a friend if they lived in the DC area (not New York on 7th and 33rd).
  • Posted on: 2016-08-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brianna Walker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naveen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Albert coleman
  • Star ratings:
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I recommend this bus!
Driver was rude
  • Posted on: 2016-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille Campbell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ryan Ortizo
  • Star ratings:
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I recommend this bus!
good service.
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: al lott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranju
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ray
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Finna
  • Star ratings:
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I recommend this bus!
The bus driver to Richmond wasn't very polite and we arrived 3 hours late. The return trip was fine.
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chelsea Staples
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sharone Davis-Sm
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I recommend this bus!
The bus is nice and comfortable to ride. I appreciate the outlets to charge our phones. I have had two bad experiences with the driver. Leaving from Richmond VA. to NYNY. He is SOOOOOOOO Rude. He moved the bus without SAYING anything to anyone. Peopple were trying to get on. He hopped in the driver seat and just moved the bus up and then preceeded to back up. People were scrabbling all over getting out of the way and moving their luggage so it would not get ran over. He made parents throw food away for little children. His remarks to have people arrested were too aggressive. He is a bully. His comments are rude and when he was questioned he always replied he would have them arrested. His sarcasm was annoying and many of the passengers were disqusted. I have been a passenger three times on his bus and each time I sat there fearful of moving because any action will result in him stopping and having someone arrested. However he finds it ok for him to talk on the phone to his significant other laughing and talking about his private life. the customers behind him and in the front row didn't appreciate that. I know because we talked about it. If anyone else was loud talking on the bus he would pull over. But its not fair that he can.
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sophonie
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I recommend this bus!
The bus driver Danny was very rude. He continously yelled instructions to all passengers and made useless threats regarding talking on the phone and rest stop times. He also played movies that were very loud throughout the entire duration of the ride. Finally, Danny was a very poor driver. He would speed up and brake continuously so much that people's belongings were flying off seats and passengers had to hold on for the entire ride. He also was driving way above the speed limit especially while entering or exiting the highway. He is the worst driver I have ever experienced with Eastern.
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Andrea Grant
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Andrea Grant
  • Star ratings:
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I recommend this bus!
The bus that was returning to New York was late. The seat that we got was next to the bathroom.
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: KABRE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Michael
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shemika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chrismary Brown
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I recommend this bus!
Got to my destination safe. Affordable yes I recommend the bus to others.
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
This trip would have been ok but yet once again I see Eastern has another rude ghetto acting black man driving the bus with an attitude and ego. Making several announcements and threats of kicking people off the bus (for common sense things that everybody already knows). Telling people things like "I'll turn the air on/off when I'm READY to", with an attitude. Repeated threats of people getting left behind if they take too long at the rest stop. Again just common sense stuff no need to yell it over and over for like 15 minutes to satisfy your ego. And by the way, if you don't want to hear people talking, why are you driving a BUS??? Maybe in the wrong business.
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Lauren
  • Star ratings:
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I recommend this bus!
Our return trip was so much better than our trip up to NYC. The bus was clean and functioned well. The driver drove the bus smoothly and informed us of timing for the rest stop. Very pleasant trip.
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Durward Brown
  • Star ratings:
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I recommend this bus!
Before the bus left, the driver said, "no talking is allowed, and if you don't like it, to get off the bus. And if you don't want to leave, I will have you arrested." This is before we were even seated on the bus. That is rude. I have ridden this bus many times, and I have never encountered a driver like that
  • Posted on: 2016-08-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Laura
  • Star ratings:
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I recommend this bus!
It was nice i recommend all to use there service we left Virginia at 7:30 am & got to N.Y. 33st @ 2:15/2:20pm it was great timing i slept most of the way, the bathroom wasn't great though i didn't use it
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey Holland
  • Star ratings:
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I recommend this bus!
The driver was a bit rude
  • Posted on: 2016-08-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shifa Banani
  • Star ratings:
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I recommend this bus!
Seats are very hard to sit on
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tana
  • Star ratings:
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I recommend this bus!
Late, always late
  • Posted on: 2016-08-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Deepak Maryankan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Melody
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deniece
  • Star ratings:
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I recommend this bus!
Need working outlets to charge electronic devices
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Thomas
  • Star ratings:
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I recommend this bus!
If they want a cheap ride and are not scared of being 2 hours late i would recommend
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shumba
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Francoise penda
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I recommend this bus!
The drivers are good but the staff at the station is rude and very irrespectful.
  • Posted on: 2016-08-05
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: ABilly
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Shakib
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jintao Li
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: vickie green
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Galina Kirova
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Gina Powell
  • Star ratings:
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I recommend this bus!
I am happy that you have hired bus driver's that make sure rowdy people are not disturbing other people. Please try to get someone at the 33rd Street pick up so people can line up and not try to bum rush the bus. It would be nice to make sure everyone is on a line and waiting instead of waiting by the curb and they don't even have a ticket!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Donna Willis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tachelle
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shemika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deanna gulick
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tyra
  • Star ratings:
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I recommend this bus!
The bus was very cold as always and my seat did not have an arm rest. Other than that no complaints. The driver made sure everyone returned to the bus before leaving the rest stop. That's appreciated.
  • Posted on: 2016-08-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dari
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: sinae song
  • Star ratings:
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I recommend this bus!
Because of repairing a tire, the bus departed at 3:40pm, it was late 40 min.
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: sinae song
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chao Yi Waters
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Phylicia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: hudson
  • Star ratings:
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I recommend this bus!
the trip was very plesant
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adia Woodridge
  • Star ratings:
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I recommend this bus!
Affordable and Convenient
  • Posted on: 2016-08-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maury Hutcheson
  • Star ratings:
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I recommend this bus!
Safe, well managed, and sufficiently comfortable.
  • Posted on: 2016-08-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: SamuelLLivingsto
  • Star ratings:
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I recommend this bus!
Had a emergency with wife was not not able to get on bus at 1pm. Was told that I would lose the money by both Eastern and Gotobus.com. Had to go to another bus company and buy ticket to leave at 5pm. So I lost my entire payment for the round trip. Would at present moment not recommend Eastern or Gotobus.com.Very upset with both companies.
  • Posted on: 2016-08-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Carlos
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: C Grizzell
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shifa Banani
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Viv
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: La-Toya
  • Star ratings:
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I recommend this bus!
I would have liked for the bus to have a socket to plug up my tablet to so I could work.
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Destiny
  • Star ratings:
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I recommend this bus!
The bus is too cold and the outlet don't work.
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Martuly
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Martuly Louis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: dari
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Revantkrishna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tamika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Li
  • Star ratings:
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I recommend this bus!
No wifi! No phone charger!
  • Posted on: 2016-08-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Marine Jaouen
  • Star ratings:
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I recommend this bus!
This bus is convenient for me because it is cheap and pickup/dropoff locations are good. However, I have to drive over an hour to Richmond (I was driving from gloucester, va), and because of traffic and I missed the bus by 4 minutes!! The office was closed, no one was around to talk to, customer service phone number was useless (mailbox was full - is this to stop people from getting help?) and I didn't know what to do. Usually the bus doesn't leave on time like this but for me, it was very frustrating that I could not reach the driver or anyone from customer service via phone or talk to anyone. My overall experience here was bad and I may look into different bus services with better customer service.
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zack
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Crystal Rhone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Leah W.
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Audrey
  • Star ratings:
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I recommend this bus!
Bus smelled a little funky in the morning.
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Martha Frias
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tan Sophie
  • Star ratings:
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I recommend this bus!
The driver is punctual : departure from Allen St exactly at 10am, arrival at Washington EXACTLY at 3 pm. We didn't have time to buy something to eat during the stop because We were allowed 10 mn for using the restrooms (otherwise the schedule is delate). So I suggest to buy sth prior to boarding the bus or bring home made sandwiches.
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: HAMMED TUNDE
  • Star ratings:
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I recommend this bus!
It was pleasurable riding on the bus.
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Masako Kaufman
  • Star ratings:
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I recommend this bus!
Arrival was delayed by half an hour due to the traffic. On the way to New York, there was no bathroom stop while on the return ride, the bathroom stop was made. Is there any standard practice?
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: William
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Lavie
  • Star ratings:
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I recommend this bus!
The 1st bus driver was rude and drove off while I was asking him about my 3:50 bus and he got there at 3:50 stating he was the 2:50 bus and I should pay extra $5 to get on that bus.my bus didn't get there till 6:00
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chi Huei Chan
  • Star ratings:
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I recommend this bus!
I am afraid that my son lost his mobile phone on the coach on July 30 when departure from New York to Washington 8:30. Could pls find it for me?
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anthony Johnson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vincent braddock
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anastasia Zhurav
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Carlos
  • Star ratings:
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I recommend this bus!
The pick up time was correct but we arrived two hours late to our destination. Maybe it was traffic or accidents on the road, I'm giving them the benefit of the doubt and rating them 3 stars out of 5 for punctuality. Aside from arriving late everything else was good.
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: zeelan Basha Sha
  • Star ratings:
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I recommend this bus!
Nice
  • Posted on: 2016-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jennifer Novak
  • Star ratings:
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I recommend this bus!
Bathroom was not working/no toilet paper. Otherwise enjoyed the timeliness of the bus and the convenient hours and ease of travel
  • Posted on: 2016-07-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Natasha Bryant
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark Stewart
  • Star ratings:
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I recommend this bus!
The rest stop was to short to grab some food. I went to the bathroom and ordered something at Burger King and had to go back to the bus before the food was ready. A few more minutes there would be great. Also, I was concerned that staff seemed to get so agitated that one customer wanted to take out their ticket after they dropped their stuff in the bus. I understand this isn't standard practice, but it seemed like a really extreme response even so.
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ei linn
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: C Grizzell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Li
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chao Yi Waters
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Emma
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Crystal Rhone
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Donna
  • Star ratings:
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I recommend this bus!
It was my first time using this bus service, I enjoyed my experience.
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Shaik
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Naveen
  • Star ratings:
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I recommend this bus!
1hr30min late
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kimberly medina
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: James
  • Star ratings:
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I recommend this bus!
I will never ride 12.30 bus from richmond to my again rode this bus twice have never seen a driver so rude to people his name is Mike very nasty driver.
  • Posted on: 2016-07-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dereck
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dereck
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Chenise Gregory
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sonja
  • Star ratings:
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I recommend this bus!
My ticket was for 6:50 pm. I was at the bus stop at 6:20 pm a bus was there however the driver said I was early and would only let me ride if I paid $5.00. I didn't pay the extra money the bus pulled off at 6:30pm and the next bus did not come until 7:40 pm.
  • Posted on: 2016-07-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Crystal Rhone
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Crystal Rhone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Crystal Rhone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Crystal Rhone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Crystal Rhone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dari
  • Star ratings:
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I recommend this bus!
The last bus I took was late.I was waiting for the bus 40 minutes.
  • Posted on: 2016-07-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sherita Bevans
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Michael Lucas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Michelle
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
There was a delay in departure but not much communication with riders who were waiting on the sidewalk. Also, couldn't find outlets when on board. Still, it's a good value.
  • Posted on: 2016-07-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adrienne
  • Star ratings:
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I recommend this bus!
Both trips gojng and returning were enjoyable. I appreciated the respect and professionalism of the bus drivers ( Mike in Richmond and another guy who drives from NYC on Sundays to Richmond). They are no tolerance but friendly and run a tight ship.
  • Posted on: 2016-07-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Natasha Bryant
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nicholas Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nicholas Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Li
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Li
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Helen Lobo
  • Star ratings:
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I recommend this bus!
The staff at the Richmond stop were not friendly at all. It was one female who had an attitude. I can tell the ladies are new because I am a frequent costumer and I have never seen them. I like the original Asian man at the Richmond stop.
  • Posted on: 2016-07-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandra
  • Star ratings:
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I recommend this bus!
Restroom button for flushing was not working. That was pretty awful to see for a person who had to use it!!! Other than that all was well.
  • Posted on: 2016-07-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Priscilla Ohene
  • Star ratings:
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I recommend this bus!
The bus wasn't cleaned out. It was a little dirty
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Harrison
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Harrison
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ahmed
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kayla Tillie
  • Star ratings:
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I recommend this bus!
The bus smelled like a dirty toilet
  • Posted on: 2016-07-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ronald Williams
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naveen
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Karen N
  • Star ratings:
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I recommend this bus!
The smell on the bus was horrible. The bathroom leaked urine on the floor on the outside and inside. Never again!!
  • Posted on: 2016-07-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Chenise
  • Star ratings:
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I recommend this bus!
The seats , though cushy, were right. No leg space. No chargers on the bus for electronic devices? How is that possible in 2016?
  • Posted on: 2016-07-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leiana
  • Star ratings:
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I recommend this bus!
Driver is rude and the people who work with the driver checking tickets. Bathroom is disgusting,other than that just a long ride .
  • Posted on: 2016-07-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yakeema A
  • Star ratings:
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I recommend this bus!
Everything was perfect. The only problem was once the bathroom was in use, the bus started to smell
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tremayne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Amber Williams
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kevin Cox
  • Star ratings:
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I recommend this bus!
Smooth fast trip.
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ronald Morgan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alexus
  • Star ratings:
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I recommend this bus!
The trip to NY was great but on the way to Richmond there were several problems. We had bus trouble and had to ask what was going on to be informed. We also waited at a gas station for two hours the driver left the bus unattended to get in a cab and help guide the new bus to pick us up. He did not inform anybody he was leaving several people on the bus saw this happen. We were 4 hours behind schedule and nobody apologized or was concern about the inconvenience it caused. Very rude, unprofessional and inconsiderate company! Never riding again!!!
  • Posted on: 2016-07-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joanna Stephens
  • Star ratings:
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I recommend this bus!
Bathroom smell throughout bus; bus late by 1.5 hours
  • Posted on: 2016-07-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chee Hung
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Madilyn
  • Star ratings:
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I recommend this bus!
The place to put your feet was broken. We didn't have any plugins and the WiFi doesn't work.
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Connor Livesay
  • Star ratings:
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I recommend this bus!
Everything was great other than on my E-ticket it told me to meet at 31st & 7th ave right Infront of the Astorious bank 20 minutes before bus arrival time (5:30) so at 5 I get to Astorious bank and wait and wait and wait, but no bus and no passengers waiting. Luckily my girlfriend was with me and knows that the Bank of America is a usual bus pick up location. At about 5:30 she walked down to the Bank of America to find he bus boarding its final passengers. I barely made it. I hate to complain but I was just following the directions that were provided to me in the conformation and E-ticket email.
  • Posted on: 2016-07-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vinodh
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zijian
  • Star ratings:
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I recommend this bus!
Overall, it's good.
  • Posted on: 2016-07-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zijian Wang
  • Star ratings:
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I recommend this bus!
Overall,it's good.
  • Posted on: 2016-07-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: baaba
  • Star ratings:
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I recommend this bus!
The bathroom was badly kept. The toilet was not designed to be flashed and there was bad urine smell in the bus.
  • Posted on: 2016-07-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha mosely
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tremayne
  • Star ratings:
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I recommend this bus!
Nice long bus ride
  • Posted on: 2016-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nazmul
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-24
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Shomara
  • Star ratings:
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I recommend this bus!
The bus smelled funny and the seats were really uncomfortable.
  • Posted on: 2016-07-24
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Shannell
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jackie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Victoria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Divina
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Very nice ride experience
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Valter Pereira
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus driver didn't speak english, so it was really hard to communicate with him.
  • Posted on: 2016-07-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Valter Pereira
  • Star ratings:
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I recommend this bus!
The USB charger wasn't working.
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Madilyn
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Everything was done on time and properly but I really wish their wifi worked or that they had outlets.
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vladimir
  • Star ratings:
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I recommend this bus!
It was very cold!He decided to freeze us! He spoke by the cell phone
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bellanira
  • Star ratings:
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  • Comfort:
I recommend this bus!
Excellent
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Peter
  • Star ratings:
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I recommend this bus!
Even though my bus had a one hour delay because of traffic, it was great ride and I will be using this company quite often.
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rushon young
  • Star ratings:
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I recommend this bus!
Very good experience would refer a friend and use again.
  • Posted on: 2016-07-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mark wilson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alissa Donato
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The seats were comfortable I just wish the aisled seats reclined just as the window seats did.
  • Posted on: 2016-07-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: baaba
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Md Atiqur Rahman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
I have gone to Washington DC to NY 8.00 am dated 21st July'2016 & back to DC same day 10.30pm bus. Service was good, bus was clean & staff attitudes are also fine. I am happy to take journey with this bus & hopefully will use the same bus for future. I wish better future for all of you, thanks.
  • Posted on: 2016-07-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ledres
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Leonard O.
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Fantastic trip. Especially helpful was Eastern Bus gentleman that took tickets for 07/21/2016, 3:30 bus at 33rd and 7th. I've taken bus for over 15 years and always have good experience. Some riders should be on time and honor 15 min. rest stops and not delay bus schedule.
  • Posted on: 2016-07-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Doriga Alves
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: BRITTANY
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Smooth ride.
  • Posted on: 2016-07-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christopher Spir
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alejandra silva
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyler
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
The bus is usually very clean and the service is very efficient. The bathroom could be cleaner and there could be more toilet paper in there.
  • Posted on: 2016-07-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Endashaw Hailu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-20
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ashley Winkler
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would recommend sitting in the front to avoid people walking back and forth to bathroom- oh and don;t rely on bus for electrical outlets or sufficient wifi - take a book, nap or fully charged electronics.
  • Posted on: 2016-07-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kezia Dinelt
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
This was a terrific experience and better than Megabus, which made the 5 hour trip from NYC to DC last over 8 hours because they changed drivers along the way and had us all wait over 1.5 hours. My experience with Gotobus.com was great the entire trip and we got to our destination on time. I'll book with them again.
  • Posted on: 2016-07-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christina Walker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
We need at least one express bus to and from NYC
  • Posted on: 2016-07-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cecilia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
Bus used to be extremely cold and uncomfortable but there has been improvement in the temperature and now it's much more comfortable.
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Matt Lander
  • Star ratings:
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I recommend this bus!
if your only goal is to get somewhere, regardless of how long it takes, then i would recommend this service. The bus arrived 30 minutes late and left my location 45 minutes after it had claimed to leave. I arrived at my destination 1.5 hours later than the trip was planned. this is not my first time traveling with them nor the first time with delays, however it most certainly was the worst. It has shaken my trust in their service. My return is questionable
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: gracia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Wei WANG
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naveen
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Latoya
  • Star ratings:
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I recommend this bus!
Staff was cynical and unfriendly. But arrive before time which made up for the unfriendly attitude.
  • Posted on: 2016-07-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nikhil Surabhi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan Chan
  • Star ratings:
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I recommend this bus!
No delays but the toilet was broken.
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Oluwaseun Akanni
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Jared Sterling
  • Star ratings:
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I recommend this bus!
It takes you to and from for a reasonable price with outlets to plug in your phone. No complaints over here.
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: norman frazier
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sawyeh
  • Star ratings:
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I recommend this bus!
Great straightforward commute. Got to New York almost an hour late, though.
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria
  • Star ratings:
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I recommend this bus!
Honestly- this was the worst bus ride of all the hundreds of bus life I've taken. The same people playing loud music on their phones started getting into a loud verbal and later near physical brawl. I understand the driver can't change this but setting grounds rules- like about volume control would be nice. There were several children subjected to abusive behavior on this bus and I frankly this would never happen on another bus. Rules help people respect each other.
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: sam
  • Star ratings:
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I recommend this bus!
breaks were too long. Bus had to refuel. Therefore, bus arrived a little late. Luckily just before midnight (when last red line train runs).
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mihaila Yarliysk
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: NIKHIL
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tommy
  • Star ratings:
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I recommend this bus!
I bought a ticket an wen I got to the bus the lady told me there was no more seats ,how cud that be possible if I hav a ticket it's obvious they ova sold tickets for the bus,that's crazy ,I almost didn't have a seat had to sit behind the driver ,,
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: San
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Prem
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Prem
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2016-07-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Vivian Huang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Madhab mathema
  • Star ratings:
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I recommend this bus!
Physical facilities at boarding the bus and getting off need improvement. The driving was good, and the driver demonstrated old driving skill and discipline as well as road courtesy.
  • Posted on: 2016-07-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Zachary Duhaime
  • Star ratings:
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I recommend this bus!
traffic wasn't their fault. otherwise it was a fine trip.
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Madihah Alam
  • Star ratings:
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I recommend this bus!
The bus was very late and the staff was not helpful.
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Franck Charles
  • Star ratings:
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I recommend this bus!
Good job
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mihaila Yarliysk
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nazmul
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nazmul
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandra Carmona
  • Star ratings:
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I recommend this bus!
The staff at the station were very rude to everyone.
  • Posted on: 2016-07-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Yanaidy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Simone Johnson
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Avia
  • Star ratings:
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I recommend this bus!
Outlets didn't work. Wifi wasn't that great but I did like the option to watch movies.
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ms Thornton
  • Star ratings:
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I recommend this bus!
My bus has been late the last three times I have caught the bus with Eastern. Aside from that I have seen improvement.
  • Posted on: 2016-07-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marisela
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Analisa Freitas
  • Star ratings:
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I recommend this bus!
it was great to have mostly functioning wifi for a change! and the bus was clean and comfortable. great ticket price. only downside was that we did not leave right on time.
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carlos Lasso
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Charles Cook
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Wei WANG
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: NIKHIL
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyler
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Martine laurefor
  • Star ratings:
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I recommend this bus!
I had a great experience, it would of been nice if he had stop for food
  • Posted on: 2016-07-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vineet
  • Star ratings:
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I recommend this bus!
No proper space for legs. Bad air condition.
  • Posted on: 2016-07-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kadidiatou Douco
  • Star ratings:
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I recommend this bus!
It happens to lose my bus(twice $100)with my kids,they are not flexible to refund me any part of my tickets cost,they even not permit me to use the tickets for next trip,sooo rude ,rough
  • Posted on: 2016-07-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pulakesh
  • Star ratings:
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I recommend this bus!
Bus is never on time at pick up place. Always takes atleast 1 hour more than estimated time
  • Posted on: 2016-07-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brandon
  • Star ratings:
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I recommend this bus!
Phenomenal.
  • Posted on: 2016-07-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Latoya
  • Star ratings:
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I recommend this bus!
Bus arrived two hours late with limited traffic
  • Posted on: 2016-07-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: RAVIKANTH REDDY
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: SONJA ANDERSON
  • Star ratings:
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I recommend this bus!
BUS RIDE WAS NICE AND SMOOTH, THE DRIVER WAS A LITTLE BEHIND SCHEDULE NBUT OTHER THAN THAT EVERYTHING WAS GREAT!
  • Posted on: 2016-07-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
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I recommend this bus!
Cool, comfortable ride.
  • Posted on: 2016-07-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Desiz Cintron
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-12
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kimorra reid
  • Star ratings:
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I recommend this bus!
Great bus service
  • Posted on: 2016-07-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jenny
  • Star ratings:
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I recommend this bus!
Staff is very rude. Sits are comfortable. There is no reason why the staff treats passengers so badly, rude, rising their voice and impoliteness. I would recommend a friend this bus with the warning of the staff. Then they will decide if they want such treatment. 100 % of the staff behaves with same manners
  • Posted on: 2016-07-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jenny
  • Star ratings:
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I recommend this bus!
Staff is very rude. Sits are comfortable. There is no reason why the staff treats passengers so badly, rude, rising their voice and impoliteness.
  • Posted on: 2016-07-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ciara Banks
  • Star ratings:
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I recommend this bus!
Bus was 30mins late, no outlets, no wifi.
  • Posted on: 2016-07-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sean
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Peta-Gay
  • Star ratings:
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I recommend this bus!
For a Chinese Bus, it was a very good experience. There was literally no different than a Megabus.
  • Posted on: 2016-07-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Helen W
  • Star ratings:
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I recommend this bus!
Bus was clean and smelled clean. Took the red eye bus to NYC. The ride was smooth and comfortable
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zoe
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kelvin Beard
  • Star ratings:
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I recommend this bus!
The coach temperature so to low. Persons were feeling cold.
  • Posted on: 2016-07-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kim
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: M Grant
  • Star ratings:
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I recommend this bus!
Bathroom needs a deodorizing system.
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yelena
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kadijah hall
  • Star ratings:
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I recommend this bus!
Driver was very polite. Staff by eastern was very rude and nasty. Not customer friendly at all. Will never ride again. I was explaining my situation on how the 5:00pm bus left early so I missed it and didn't let me on for the 12:30am bus I had to speak to the driver.
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: August
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sarah
  • Star ratings:
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I recommend this bus!
There should be plugs on every bus. I think the bus driver should also announce what time the bus will be arriving if it is running late to its destination.
  • Posted on: 2016-07-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Brian Dinan
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nora Keller
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tamera Bell
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ADI
  • Star ratings:
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I recommend this bus!
I must say that ALL of the bad feedbacks turned out to be WRONG! the bus left on time, the driver spoke good English and everything was in order.
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tia
  • Star ratings:
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I recommend this bus!
For the price I paid with a coupon applied it was reasonable enough.
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bryan Eley
  • Star ratings:
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I recommend this bus!
Great company!
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shumon
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bryan Eley
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Great company!
  • Posted on: 2016-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mamadou Bah
  • Star ratings:
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I recommend this bus!
AA++ best price, excellent Wifi and was extremely convenient. I Greatly recommend this to everyone!!!
  • Posted on: 2016-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shakib
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adia
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Natalie
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I recommend this bus!
I found the driver to be rude. And he left an older lady at the rest stop. Knowing her belongings were on the bus and it was a senior citizen. He couldve waited a few minutes for her. But he seemed not to care and when everyone was saying she wasnt on the bus he ignored us and took off. He was very rude about it.
  • Posted on: 2016-07-10
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Cherno Lamin Jal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Simegn haile
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Veliscia James
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kelvin Beard
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ariel
  • Star ratings:
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I recommend this bus!
Great drive, great experience. The only downside was that the bus arrived behind schedule, which was unfortunate. But still, highly recommended.
  • Posted on: 2016-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nazmul
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Omar
  • Star ratings:
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I recommend this bus!
It was my worst experience in this bus, the driver came super late and he making his own rules and he drives like a crazy men and stops a lot
  • Posted on: 2016-07-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: wei
  • Star ratings:
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I recommend this bus!
some horrible passangers on the bus to make me start worrying about my safety but luckily nothing happened. cheap and punctural compare to other ways of transportation
  • Posted on: 2016-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tyana Vann
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andie Hochenberg
  • Star ratings:
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I recommend this bus!
Great trip
  • Posted on: 2016-07-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kim
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Linda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jorge
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Patrick
  • Star ratings:
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I recommend this bus!
Bus was late to destination which led me to miss a second bus with the same company no refund given
  • Posted on: 2016-07-08
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Justin
  • Star ratings:
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I recommend this bus!
bus said it had outlets, which it did but only 2 or 3 seats did it actually work, the wifi only worked for the first leg of the trip
  • Posted on: 2016-07-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ibrahim Khazns
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Linda Dinkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayla
  • Star ratings:
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I recommend this bus!
Over full bus, had to leave passengers in the city of Baltimore
  • Posted on: 2016-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brandy-Courtney
  • Star ratings:
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I recommend this bus!
Outlets didn't work, nor did the internet. Please don't advertise what isn't available, it's misleading. The driver was very rude when asked about the internet. He also stopped the bus in an alley ( next plenty of rest stops) so HE can use the bus restroom, when he could've easily stopped at the rest stop so we can all take a quick break.
  • Posted on: 2016-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Samuele
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisette Martinea
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Latasha
  • Star ratings:
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I recommend this bus!
The driver was texting while driving the bus at speeds of 80 miles per hour. He was on facetime while driving, he kept his eyes on the phone which caused the bus to swerve several times on several occasions. He had to hit the brakes hard because of cars coming over that he didnt notice until he looked up from the phone.
  • Posted on: 2016-07-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tanisha Lumpkin
  • Star ratings:
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I recommend this bus!
I always enjoy using Gotobus for my out of town travels.
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Olivia Pagano
  • Star ratings:
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I recommend this bus!
Thanks for a great trip!
  • Posted on: 2016-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hao Bai
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Shakera Vaughan
  • Star ratings:
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I recommend this bus!
I rode on a newer bus that was very clean. The driver was very professional and safe.
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
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I recommend this bus!
Needs Tissue in the bathroom, bus was late and Driver seemed to have an issue that time. other than that, all good.
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Comfortable ride
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
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I recommend this bus!
i WILL CONTINUE TO USE EASTERN BUS< NO COMPLAINTS!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
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I recommend this bus!
Eastern bus rocks!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: shakima
  • Star ratings:
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I recommend this bus!
Eastern Bus has great service and the cleanest bathrooms!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
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I recommend this bus!
I LOVE GOTOBUS!!!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
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I recommend this bus!
Always on time but this time it was a little late :)
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
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I recommend this bus!
#1 bus company on Gotobus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
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I recommend this bus!
Been using GOtobus for years!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Eastern is the best
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
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I recommend this bus!
Eastern Bus Yahhh!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
This ride wasn't as pleasant as the rest but I've had very few experiences like this.
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
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I recommend this bus!
I love Eastern Bus!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
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I recommend this bus!
Been traveling with Eastern Bus for years, will not choose any other company.
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Reliable bus Service
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
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I recommend this bus!
I love Eastern Bus Company. They are very accommodating and professional. Customer support is very nice.
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sawyeh
  • Star ratings:
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I recommend this bus!
After taking Focus Travel Inc on my way there and having the most awful and smelly experience ever, Eastern was a sigh of relief. Always clean, always on time, working outlets and a comfortable row to myself!
  • Posted on: 2016-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: shaquain
  • Star ratings:
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I recommend this bus!
good
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pavel Panchekha
  • Star ratings:
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I recommend this bus!
Bus scheduled for 9:30 was full and I was told to take the 13:30 instead. In effect, I was 4 hours late. Unacceptable.
  • Posted on: 2016-07-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Jennifer Woody
  • Star ratings:
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I recommend this bus!
I am very pleased with the bus service to and from my destination. The buses were fairly on time and I got to my destination safe and sound. Keep up the good work and I recommend your company to any and everybody!!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cecilia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Geraldine Woodar
  • Star ratings:
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I recommend this bus!
Another great experience.
  • Posted on: 2016-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mary
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kaz
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
prompt, reliable service. Been using them for the past 5 years to commute between DC and NYC-
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan V. Chan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Washroom needs toilet paper and hand disinfectant
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pat
  • Star ratings:
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  • Comfort:
I recommend this bus!
Wifi was not as great as expected
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kenya Jacobs
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adia
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Convenient and Affordable
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pascale
  • Star ratings:
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I recommend this bus!
Best bus company I've had the pleasure of using. Communication was very clear. The bus departed on time and arrived earlier than stated. Also the charter bus was very clean and comfortable. Will be uninformed only Eastern in the future
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: chase
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Roseadra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Frequent Travele
  • Star ratings:
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I recommend this bus!
My overall experience was below average due to the lack of punctuality of the scheduled departure time. The bus departed approximately 1.5 hours later than scheduled time. Otherwise, the trip would have been a very positive above average travel experience.
  • Posted on: 2016-07-05
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tracy s wang
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nellie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Clark Barnhart
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Saw roaches on bus and it smelled bad. I'll keep riding because it's so cheap but seriously, do something about the roaches on the bus
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Keiannis
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Felix arroyo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JAMAR
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jonathan Chan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The toilet could at least use toilet paper and hand disinfectant. The driver was courteous but the staff could be more polite. Explain they are in a hurry and will remember to deal with a passenger later.
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joren
  • Star ratings:
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I recommend this bus!
Gets you from NYC to DC
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kritika Pattalam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kritika Pattalam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kritika Pattalam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kritika Pattalam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sharon Griffith
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
Wifi never works and some electrical outlets don't work. And bus can be a little cold
  • Posted on: 2016-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lateemar
  • Star ratings:
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I recommend this bus!
very enjoyable ride
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jennifer iragne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mihikouwe kpatch
  • Star ratings:
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I recommend this bus!
we had an accident and the driver didn't call the police to report the accident. I feel pain all over my body. the driver slept on the steering wheel and hit a truck. driver hit the back of the truck and he is still lying that it's the truck driver's fault. the driver was a professional driver, he did not receive any training, not even a firt aid traing, there's no firt aid kit in the bus, I asked to get one but the driver did not give it to me. the driver said another bus is comming to get us in a few minutes but we waited over 2 hours; I got in New yorl very late and I couldn't be at the appointment I was going to. I need someone to send me an email mjkpatcha@gmail.com for a settlement or else, I will let my lawyer to get in touch with and I don't think you will like that.
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Maria Rodriguez
  • Star ratings:
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I recommend this bus!
You turned a 6hour ride into a 10hour ride. I came from New York to Richmond, my bus was suppose to arrive at 3:30pm. We did not get to richmond until 6:00pm it was RIDICULOUS, i have never experianced anything like that. Unbelievable!! I been on bolt bus, grey hound, and this never ever happened even with traffic bolt bus & grey hound arrived on time. Worst experience ever!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cynthia Carvajal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Deson Hall
  • Star ratings:
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I recommend this bus!
Overall, the ride was good, but the top of the bus was shaking like it was raining on top of the bus.
  • Posted on: 2016-07-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mikołaj
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mikołaj
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alexus Stanley
  • Star ratings:
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I recommend this bus!
Plugs were not working & Smell was a little off
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tania
  • Star ratings:
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I recommend this bus!
I intended to travel on 7/2 , however I accidentally scheduled the tickets for 7/1. The attendants were very rude in explaining that they would not honor them.
  • Posted on: 2016-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Courtney McCrimm
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Gina Powell
  • Star ratings:
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I recommend this bus!
Inexpensive and fast. Why drive when you have gotobus?
  • Posted on: 2016-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nguyen Van Thang
  • Star ratings:
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I recommend this bus!
Very good bus: comfortable seats, very clean restroom and not noisy.
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark K.
  • Star ratings:
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I recommend this bus!
Left from NYC to Washington, DC July 4, weekend (Friday) around 4:30 PM Bus actually left a little after 5 PM. Not bad for a holiday weekend. Outlets near every seat allowed me to charge my phone. BTrip took 5 1/2 hours instead of 4 1/2 hours. This was good when you consider NYC traffic which took us one whole hour just to get to the Lincoln tunnel which is only several blocks away. Still the driver made good time which included a 15 minute stop at a rest stop in Maryland plus a stop in Baltimore.
  • Posted on: 2016-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tyra
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zeelan Basha Sha
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2016-07-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Basha Sha
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Theresa Brown
  • Star ratings:
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I recommend this bus!
The bathroom is always dirty and no one cares
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bo Rennison
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: kenyajacobs12@ya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: RAVIKANTH REDDY
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jenna Stoehr
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marcus Seabrook
  • Star ratings:
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I recommend this bus!
Excellent service prompt courteous clean bus etc.
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ewa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yasuna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: willodean
  • Star ratings:
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I recommend this bus!
never any toilet tissue in the restroom
  • Posted on: 2016-06-30
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Mariela
  • Star ratings:
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I recommend this bus!
The service was good but the schedule was 9 pm to Rockville MD, we got there at 10:30.. if I new that, I would have reconsidered since I was traveling with a 2 years old. Kinda too long for a child, if it was just me, everything would have been 5 stars.
  • Posted on: 2016-06-30
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Sennela Polite
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Deson Hall
  • Star ratings:
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I recommend this bus!
The bus driver was polite. He made a rest stop which was convenient. My biggest problem was that the bathroom was not clean. It smelled really bad and it emanated throughout the bus for periods of time when someone entered and left.
  • Posted on: 2016-06-29
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Adrian Balthrop
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Stacy Fredericks
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-29
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Geraldine Woodar
  • Star ratings:
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I recommend this bus!
Our driver takes his job seriously and has high standards regarding the transport experience. He is very clear about 15 minute break opportunities which is helpful for the riders.
  • Posted on: 2016-06-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marie Denis
  • Star ratings:
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I recommend this bus!
Amazing service cost effective
  • Posted on: 2016-06-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tracy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amrit pal singh
  • Star ratings:
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I recommend this bus!
Good schedule
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Epson
  • Star ratings:
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I recommend this bus!
Bus arrive much later to our destination than scheduled
  • Posted on: 2016-06-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jamal
  • Star ratings:
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I recommend this bus!
The service was OK but the bus arrived much later than the advertised schedule
  • Posted on: 2016-06-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bryan Eley
  • Star ratings:
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I recommend this bus!
Great Company!
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Felix arroyo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Latoya brown
  • Star ratings:
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I recommend this bus!
Windows should be cleaned
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: carl silverberg
  • Star ratings:
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I recommend this bus!
As one who has been addicted to Amtrak, never more for that kind of money. The bus is clean, neat, showed up on time and arrived on time. Would have liked a bit more legroom and certainly power outlets but the wifi worked perfectly. Would use GoToBus again.
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christine
  • Star ratings:
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I recommend this bus!
I've used Eastern a number of times and have had both good and bad experiences. My most recent trip was quite smooth, and we only arrived 15 minutes later than scheduled.
  • Posted on: 2016-06-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Priti Amin Perei
  • Star ratings:
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I recommend this bus!
WiFi in d bus should allow us to browse the Internet n Google maps and not be limited to the movies offered by GOTOBUS.COM. Bus driver n d ticket checker should communicate politely even if they can't speak fluent English.
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Imani
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Imani
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Lateemar
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale J Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale J Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Robin Obst
  • Star ratings:
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I recommend this bus!
Clean and early. When I arrived at the DC office where the staff was nice and courteous.
  • Posted on: 2016-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jody
  • Star ratings:
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I recommend this bus!
Didn't make the bus is it possible for a refund?
  • Posted on: 2016-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leong yee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amrit
  • Star ratings:
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I recommend this bus!
Bus is really comfortable
  • Posted on: 2016-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amrit
  • Star ratings:
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I recommend this bus!
Bus is always on time
  • Posted on: 2016-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: derrick Burley
  • Star ratings:
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I recommend this bus!
I was at the wrong location to catch the bus. ..and nobody was able to help me get to the right location...i called the number. .but no-one answered ..i was upset..i was unable to ride the bus...i missed it and go no assistance at all
  • Posted on: 2016-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benjamin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Murtaza Razzak
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Keonna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mado Ngoya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Era
  • Star ratings:
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I recommend this bus!
On the positive side, this is an efficient affordable way to get from D.C. to New York. The bus was punctual, and we all got to New York safely. On the negative side, everyone's experience would benefit greatly from some rules and monitoring. For example, the bus driver was shouting on the phone in Chinese throughout the trip. I had to change seats from the front all the way to the back to escape the shouting and in order to be able to read or may be take a nap - which could help make this long 5-hour trip more bearable. I also was worried that the driver was not really concentrated on the road and was distracted by his passionate and involved communication on the phone. Also, it would be nice if passengers are reminded that eating smelly food (e.g., barbecued chicken, like the passenger next to me) on the bus is inconsiderate, and makes this a miserable experience for the rest of the passengers. My two cents!
  • Posted on: 2016-06-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LaChaun Brooks
  • Star ratings:
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I recommend this bus!
I love to use Eastern opposed to the other companies that offer services to and from VA and NY. However the bus driver I encountered on 6/23/16 leaving from NY to VA @ 3:30, was very very rude and disrespectful. He was disrespectful and I was rather upset at his tone and actions. I would hope he is spoken to and dealt with in a professional manner. I would hope to NOT encounter him again. I have never had an issue with any of the EASTERN staff or drivers but this particukar one was obnoxious. He was even disrespectful towards his fellow co-wirkers who were taking tickets and loading the bus. This us total unacceptable behavior. He should be professional at all times. Other than that, I have no other issues wuth Eastern and will travel with the company again.
  • Posted on: 2016-06-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: forte
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-23
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: yinghsuan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Matthew Stanley
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakia Rollock
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: gabriel gall
  • Star ratings:
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I recommend this bus!
They charge 10 dollars to stow your bicycle under the bus. Please post this on your site. thanks
  • Posted on: 2016-06-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Treshaun Randolp
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayla
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great trip, we arrived on time. Just wished the floor and seats were a little cleaner
  • Posted on: 2016-06-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Abdoul Akinocho
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: danielle hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Patricia aPPLETO
  • Star ratings:
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I recommend this bus!
6/17/2016 10:30 bus left at 11;30 BECASUE BUS DRIVER THROW OFF CUSTOMER WHO REFUSED TO GET OFF UNTIL POLICE CAME. GOT TO Richmond VA at 5;40AM INSTEAD OF 4;30 AM VERY UP SET
  • Posted on: 2016-06-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sarah
  • Star ratings:
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I recommend this bus!
Eastern is THE Best. I always know it will be a great trip when I ride Eastern.
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mathieu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Priscilla
  • Star ratings:
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I recommend this bus!
Should be more then a 10 min break at a pit stop by the time u walk in order food n wait for it and use the bathroom go get ya food it's already 10 mins fast the lines are crazy at pit stops we aren't the only ones traveling so maybe a 15-20 min break would be my only comment about my ride everything else was great for me
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Travis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Crystal
  • Star ratings:
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I recommend this bus!
Terrible Experience. Crowded smelly bus
  • Posted on: 2016-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Natalie Brown
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dylan
  • Star ratings:
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I recommend this bus!
This bus company is often late
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anthony
  • Star ratings:
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I recommend this bus!
Whenever you travel from the W 33 Street location, there is always an Eastern employee there that ensures the line runs smoothly. By that I mean, no one jumps to the head of the line, etc. Not so at the Allen Street location. There is no order, you could be there standing on the line and other passengers just walk up and try to get ahead of you, especially the Chinese passengers, they have no respect or manners. I would suggest that they duplicate the same procedures from the W 33 St location at the Allen St location.
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alison
  • Star ratings:
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I recommend this bus!
Wifi on bus blocked my use of netflix and hulu- kinda not cool
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Wei
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mark Wilson
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Felicia G
  • Star ratings:
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I recommend this bus!
Eastern is definitely one of the better rides that come out of DC- definitely would recommend, especially because they usually get you to your destination early and are the cleanest. I only wish the wifi was stronger.
  • Posted on: 2016-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Danielle
  • Star ratings:
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I recommend this bus!
The driver Mike was very firm with ensuring the company guidelines were met. His dedication to the safety and comfort of all passengers was appreciated
  • Posted on: 2016-06-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: LeTisha
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: NAZMUL
  • Star ratings:
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I recommend this bus!
Not to good ,not to bad
  • Posted on: 2016-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Beverly Fontaine
  • Star ratings:
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I recommend this bus!
Very good service. My phone dropped in the bus and I only missed it after I left the bus. need the phone. It is a BLU phone. Call 7186071385, 3478442516, 7188487769 if retrieved on the bus. I am a visitor to the US and would love to have the phone back which has all the memories of being on Eastern Bus and my visit to the US. I recommend that Eastern develop and Loss and found counter which one can go too when Items are missing. Thanks
  • Posted on: 2016-06-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Wei WANG
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Fatima
  • Star ratings:
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I recommend this bus!
Cheap & some what easy
  • Posted on: 2016-06-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Newland
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-06-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Letisha
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Catherine
  • Star ratings:
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I recommend this bus!
Wifi didn't work well.
  • Posted on: 2016-06-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mia Wright-Ross
  • Star ratings:
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I recommend this bus!
I regularly take this route but this te was a very unpleasant experience. not because of the driver, Mike is always superb, but the customers were very rude and disruptive on the bus. it is the first time I've had this experience
  • Posted on: 2016-06-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Willie White
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brittany
  • Star ratings:
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I recommend this bus!
Great ride!
  • Posted on: 2016-06-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brittany
  • Star ratings:
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I recommend this bus!
Brand new bus! The power outlets were a huge plus! The bus even arrived earlier than expected!
  • Posted on: 2016-06-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: shanequa rice
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tania perez
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I use the bus ever other week because of my job & it's really good the only thing is the buses start to need being on time there's been 3 times already I've had to wait for me then 30 mins more , I'm starting to think wether I should stay with eastern or just so Megabus again
  • Posted on: 2016-06-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shawnna Kelsey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ana
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paula
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Keon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony Yuen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Shaney Akinlade
  • Star ratings:
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I recommend this bus!
Always a great value.
  • Posted on: 2016-06-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chiquita
  • Star ratings:
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I recommend this bus!
Very smooth, quiet, quick ride, w/ limited stops. Would definitely recommend this service!
  • Posted on: 2016-06-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Debra Lewis
  • Star ratings:
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I recommend this bus!
Please make sure there is always toilet tissue and soap (hand sanitizer) in the bathroom
  • Posted on: 2016-06-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Diana
  • Star ratings:
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I recommend this bus!
I could not get wifi
  • Posted on: 2016-06-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anthony Carter
  • Star ratings:
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I recommend this bus!
Eastern is the best possible way to travel, I'd recommend them over greyhound or any other bus service.
  • Posted on: 2016-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Semhal
  • Star ratings:
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I recommend this bus!
Bus driver was hitting bumps and the brakes like they were nothing.
  • Posted on: 2016-06-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Hi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: yi chun chang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-13
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: MYO HAN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pratyusha Mutyal
  • Star ratings:
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I recommend this bus!
The toilet could have been more female friendly
  • Posted on: 2016-06-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney Harriso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sharon Granderso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Fabricio Quaglia
  • Star ratings:
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I recommend this bus!
A cheap and good option to go to NYC. Since I don't speak english very well it was hard for me to understand the staff because of the accent.
  • Posted on: 2016-06-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Abhi
  • Star ratings:
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I recommend this bus!
No wi-fi on the bus, zero communication from the driver
  • Posted on: 2016-06-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Vonda Tolson
  • Star ratings:
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I recommend this bus!
Very nice ride
  • Posted on: 2016-06-11
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Shaney
  • Star ratings:
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I recommend this bus!
Great value.
  • Posted on: 2016-06-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chloe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chloe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chloe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ynis Isimbi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-10
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Minjun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-10
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Minjun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dlaja
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Older bus without enough sockets
  • Posted on: 2016-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent
  • Posted on: 2016-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good
  • Posted on: 2016-06-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good
  • Posted on: 2016-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nice
  • Posted on: 2016-06-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gisela
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-08
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony Yuen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Teresa Davis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
33 & 7th Ave need cover from the elements and place to sit especially for those of us who have back and knee problems. All disabilities are not visible. Other than that no problem. Need someone in place there to keep people who come late from getting in front of the line. Annoying. Thanks
  • Posted on: 2016-06-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tiana
  • Star ratings:
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I recommend this bus!
It was good experience for my first time
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kristin ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Kristin ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kristin ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kristin ford
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Kristin ford
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kristinford10
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nataly
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: makda amare
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I recommend this bus!
I would recommend it for its affordable price
  • Posted on: 2016-06-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Abhi
  • Star ratings:
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I recommend this bus!
Not much communication by the driver; time wasted at DC and Baltimore and eventually reached NYC about 30 minutes later than what we could have accomplished. Overall okay experience.
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Abhi
  • Star ratings:
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I recommend this bus!
I liked the driver on this bus and the way he disciplined everyone, and the fact that the bus reached Richmond by 10 pm (30 mins behind schedule).
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Coraine
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deborah legree
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cameron
  • Star ratings:
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I recommend this bus!
Great service on time, the drivers a polite and I got were was going safely.
  • Posted on: 2016-06-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shubham
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Abhi
  • Star ratings:
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I recommend this bus!
Very happy with the timely service and on time drop.
  • Posted on: 2016-06-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shontae
  • Star ratings:
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I recommend this bus!
Very good service. Ride was smooth and safe
  • Posted on: 2016-06-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Uwe Baker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-01
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Elizabeth
  • Star ratings:
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I recommend this bus!
The bus itself was great. However the driver did not stop in Baltimore. Apparently he had asked if anyone was going to Baltimore and then since no one responded (he has very hard to understand) he skipped the stop. I do not understand why he ASKED. He knew there was a passenger TICKETED to go to Baltimore - if you have a TICKETED customer and you know this, as the bus driver you need to stop in Baltimore. I have never heard of a bus driver asking. All the passenger information is printed out and given to them before the trip so I found this whole experience horrific and unprofessional. Furthermore, I heard him talking badly about me in D.C. to other customers about how it was my fault because he "asked" and I did not answer. Wow! Talking about me when I was standing right there trying to justify his actions and blame me for him not doing his job. Anyone on that bus knows he was hard to understand because he mainly barked his rules out at us, letting us know he had no problem leaving us on the side of the road if we had any issues with his rules. I don't think anyone did but he did not need to speak to us in that way.
  • Posted on: 2016-06-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kristin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joshua Jackson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Geoffrey Wolson
  • Star ratings:
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I recommend this bus!
Good service yet again.
  • Posted on: 2016-05-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cameron Fitzpatr
  • Star ratings:
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I recommend this bus!
I am a loyal rider of Eastern Bus. It's convenient for me there are new and always clean.
  • Posted on: 2016-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Leong Yee Ng
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Fazil Aliev
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zhou
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-28
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Yasmin Hernandez
  • Star ratings:
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I recommend this bus!
The driver was not pleasant at all; very rude in fact. One of the passengers forgot something on the bus and the driver just took off with him still on the bus and wouldn't let him off until 5 blocks down the road and using profanity. The driver was a very aggressive driver. I was actually a little fearful.
  • Posted on: 2016-05-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Eugene
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leong Yee ng
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marie Denis
  • Star ratings:
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I recommend this bus!
Great service very happy no complaints
  • Posted on: 2016-05-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Annie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: clonaldo
  • Star ratings:
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I recommend this bus!
driver from nyc/dc ansered several moble call during the trip, and from dc/nyc discussed with a customer before depárture
  • Posted on: 2016-05-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Veliscia James
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camil Grant
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Russell Cox
  • Star ratings:
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I recommend this bus!
Staff needs to be a bit nicer to their patrons
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Kwon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Kwon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Kwon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Kwon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Kwon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camil Grant
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Josue Ceniceros
  • Star ratings:
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I recommend this bus!
This has been by far our best Goto Bus experience yet! We were impressed with the free wifi, the electrical outlets and the superb condition of the buses. However, we were disappointed with the rated R movies featuring graphic violence and explicit language. Perhaps a family film would be a better option. Other than that we enjoyed our experience and will definitely ride again!
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Taniamarie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Stacy Fredericks
  • Star ratings:
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I recommend this bus!
I wish they had that same type of check they have in New York 33rd Street in Richmond, VA. This will eliminate people skipping the lines. I also have an elderly mother that can't see well and it's not accommodations for her to get on first. I like the bus driver in Richmond, VA midnight bus to NYC he dont play. He is on time and he goes by the rules of the bus if you don't like it get off. I wish all the outlets work going back to Richmond but all is well. I also like the person that is monitoring the lines on 33rd street. He checks you in and makes sure everyone is lined up correctly. Keep up the good work and improvements. Thanks
  • Posted on: 2016-05-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Valerie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JoJo Man
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: meaza abegaz
  • Star ratings:
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I recommend this bus!
Always on time
  • Posted on: 2016-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Fidelis
  • Star ratings:
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I recommend this bus!
Terrible staff, not customer friendly.
  • Posted on: 2016-05-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Remi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tatchiyana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Selim S H Chowdh
  • Star ratings:
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I recommend this bus!
My first time journey by bus through bus to DC, it was pleasant and nice for me. I enjoyed the ride.
  • Posted on: 2016-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kedena Thompson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hasseba
  • Star ratings:
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I recommend this bus!
last week I bought tickets for some friends to travel to Washington DC and they informed that their bus ride was wonderful so I will recommend Goto buse.com to everyone . Thank you
  • Posted on: 2016-05-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sonia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Phil Silva
  • Star ratings:
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I recommend this bus!
Way better than my previous trip
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette
  • Star ratings:
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I recommend this bus!
Bathrooms could be cleaner.
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Carlos Jimenez
  • Star ratings:
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I recommend this bus!
bux s Driver is professional
  • Posted on: 2016-05-23
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: charmaine
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha wilson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sheila Klauck
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Marlene
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Katherine davila
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zachary Gray
  • Star ratings:
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I recommend this bus!
Please allow free bike transportation.
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zachary Gray
  • Star ratings:
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I recommend this bus!
Site policy and bicycle information should be more clear.
  • Posted on: 2016-05-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Zachary Gray
  • Star ratings:
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I recommend this bus!
Luggage Policy Should be Clear on both the site and the ticket booth.
  • Posted on: 2016-05-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Desiz Cintron
  • Star ratings:
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I recommend this bus!
Best bus in the world!!
  • Posted on: 2016-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bella
  • Star ratings:
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I recommend this bus!
The driver drove a bit too fast at some point had passengers flying around the bus
  • Posted on: 2016-05-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Estelle
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nazmul
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nazmul
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: charmaine mcinto
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Matt Moleda
  • Star ratings:
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I recommend this bus!
Our driver Mike was amazing. No food on bus, no loud noise. It perfect. He really handled the situation like a true leader. Thanks Mike!!!
  • Posted on: 2016-05-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Martha Griffin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Angelica
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Angelica
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Heaven Belton
  • Star ratings:
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I recommend this bus!
This bus is always late! I was supposed to get to Richmond at 7:30 didn't arrive until 9:30pm! This is a bit too much. Need to work on time management.
  • Posted on: 2016-05-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Dwij
  • Star ratings:
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I recommend this bus!
The bus driver was very rude and he even left a passenger at the mid way. Even after telling him to stop he shouted and said I will not stop no matter what. I will never travel in such a bus
  • Posted on: 2016-05-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: James Somerville
  • Star ratings:
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I recommend this bus!
I'm not sure why I got on the bus in Chinatown when it also stopped at Penn Station. If I had known, I might have boarded there. But I did get a good seat and had a very comfortable trip. Thank you for making travel from New York to Richmond affordable!
  • Posted on: 2016-05-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Phil
  • Star ratings:
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I recommend this bus!
Bathroom was really dirty and smelled bad
  • Posted on: 2016-05-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sam
  • Star ratings:
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I recommend this bus!
Keep up the great work my family was very comfortable with your service
  • Posted on: 2016-05-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wynona Oxendine
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sean Powell
  • Star ratings:
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I recommend this bus!
Clean bus, fast reliable transportation
  • Posted on: 2016-05-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kedena Thompson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Guinevere Mills
  • Star ratings:
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I recommend this bus!
Once again the bus did not return to the Allen St. dropoff. This time the driver did announce that this may happen. Also the driver only gave a 10 minute bus stop rest. Where as prior to that, the bus had not moved for 20 minutes, as he was not on the bus. Yet it was just a few yards from the rest stop.
  • Posted on: 2016-05-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deep
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Linda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stefan Campmans
  • Star ratings:
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I recommend this bus!
Good ride. I could have used a socket for power, because it is a long journey.
  • Posted on: 2016-05-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: shaniece Gadson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Z
  • Star ratings:
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I recommend this bus!
Great service, on time, smooth ride, clean bus with clean bathroom
  • Posted on: 2016-05-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anoop
  • Star ratings:
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I recommend this bus!
My first trip from NY to Richmond is happy and expecting the same in future travel. :)
  • Posted on: 2016-05-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sydney
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lin Long
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jason
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cynthia Carvajal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Melissa
  • Star ratings:
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I recommend this bus!
Always love to ride with Gotobus
  • Posted on: 2016-05-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Heaven Belton
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-17
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Estefana Brice
  • Star ratings:
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I recommend this bus!
Loved everything. Would ride again.
  • Posted on: 2016-05-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
Bus is too cold making the trip super uncomfortable. Bus driver named Mike is always on the mean, impersonal and callous side.
  • Posted on: 2016-05-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brittany
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Andy
  • Star ratings:
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I recommend this bus!
Good value for price.
  • Posted on: 2016-05-16
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Karthick
  • Star ratings:
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I recommend this bus!
Bus came late 10 mins, but reached on time.
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: chavalida piromw
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Martha Griffin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Navila Rashid
  • Star ratings:
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I recommend this bus!
Very convenient in terms of location pick-up and drop-off.
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Doris
  • Star ratings:
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I recommend this bus!
Still not arriving at stated time.
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sophonie
  • Star ratings:
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I recommend this bus!
Bathroom did not have toilet paper. The bus left promptly at 10pm and arrived at destination 10min ahead of schedule!
  • Posted on: 2016-05-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Semhal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kenya Smith
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria Guerra
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shawona
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Wuraola Florence
  • Star ratings:
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I recommend this bus!
Smooth trip, keep it up.
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Annie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lakendra jones
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Claude Monae
  • Star ratings:
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I recommend this bus!
The outlets were not working, very inconvenient for a 6+ hour ride.
  • Posted on: 2016-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria Guerra
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Nancy Schneider
  • Star ratings:
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I recommend this bus!
Love the new bus, very clean. Nice and careful driver. Best ride yet. Thank yo
  • Posted on: 2016-05-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
My experience with eastern is always easy and enjoyable
  • Posted on: 2016-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cynthia Carvajal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kendra jones
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Adrian Rodriguez
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ellis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-14
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Harriet Joiner
  • Star ratings:
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I recommend this bus!
The driver was not patience and would not even help someone like me who was sick with loading my luggage
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alick Marcelle
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mrs. White
  • Star ratings:
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I recommend this bus!
It was a long uncomfortable ride to Virginia. The seat was very cramped and I had very little room to move with someone sitting next to me. The bus also arrived 2 hours late and there were no power supply so I can charge my phone and Ipad.
  • Posted on: 2016-05-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
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I recommend this bus!
the black girl with the Jamaican accent was rude & I was uncomfortable sitting next to a woman I end up with a crook in my neck and shoulder
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Juliana
  • Star ratings:
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I recommend this bus!
The bus was 40 minutes late and we got to Richmond almost 2 hours late.
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ellis
  • Star ratings:
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I recommend this bus!
No charging port as mentioned in booking tickets.
  • Posted on: 2016-05-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Anh Nguyen
  • Star ratings:
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I recommend this bus!
The driver enforce everyone to be silent. But he turns the video on and the sound is loud. There is no volume control in passenger seats, so I have to listen to the sound I don't want.
  • Posted on: 2016-05-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aubrey Holland
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-13
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Paul Cohen
  • Star ratings:
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I recommend this bus!
Trip was great. Quiet, stress free, no driving. And fast. Got to Penn Station on time to catch the LIRR.
  • Posted on: 2016-05-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mrs. White
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ayub
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: LUTHER GOVAN
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dominique
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Amber Williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jing wang
  • Star ratings:
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I recommend this bus!
Bus has no charger
  • Posted on: 2016-05-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mireille Kadima
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sheila Klauck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
We really need an express bus from Richmond to NYC
  • Posted on: 2016-05-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: My
  • Star ratings:
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I recommend this bus!
Service was horrible the two jamacain women were rude and smart
  • Posted on: 2016-05-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chaim malek
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey holland
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: conrod hunte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mahalia wallace
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Michele Birney
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus trip was very enjoyable
  • Posted on: 2016-05-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: cheikh diagne
  • Star ratings:
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I recommend this bus!
Please the outlet working.None had power.It was unable to read a book because no celling lightwas working.
  • Posted on: 2016-05-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sheila
  • Star ratings:
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  • Comfort:
I recommend this bus!
The bus was 45 minutes late
  • Posted on: 2016-05-07
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Deshire Lopez
  • Star ratings:
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I recommend this bus!
We waited almost 2 hours for the bus. You need to have more puntuality because people have things to do.
  • Posted on: 2016-05-07
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ekta
  • Star ratings:
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I recommend this bus!
Loved the experience! On time and comfortable! Never doing the hyped greyhound and megabus again
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeffrey hawkins
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LUTHER GOVAN
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Johnathan Trayer
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sophia Kish
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Senthil
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I recommend this bus!
Scary driving this time. About to hit a car...
  • Posted on: 2016-05-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Audrey bijadder
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I recommend this bus!
The bus a little rough. The bus I drove with two days ago was very comfortable.
  • Posted on: 2016-05-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: yoo eun
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I recommend this bus!
It would have been nice if passengers could board as we arrive; We had to wait 15 minutes outside in the cold/rain past announced boarding time. Also, I saw a French lady trying to put a huge luggage into the storage space alone, struggling with other small belongings with her. It would have been nice if the bus driver is ready and willing to help such an exceptional case. Thanks ~
  • Posted on: 2016-05-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: shona
  • Star ratings:
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I recommend this bus!
The customer service could be better and friendlier.
  • Posted on: 2016-05-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aysegul Senol
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aysegul Senol
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-05-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Davon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Katherin Rodrigu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brittany
  • Star ratings:
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I recommend this bus!
Great
  • Posted on: 2016-05-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Prakriti pathak
  • Star ratings:
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I recommend this bus!
Service inside the bus and drivers were good, but staff at the location the trip started were rude, waiting hall was dirty, charged two dollar just to print ticket that was on my cell phone
  • Posted on: 2016-05-04
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: John Kim
  • Star ratings:
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I recommend this bus!
The bus was overall great, however... The bus was scheduled for 6:50pm from Baltimore to NYC, NOT DC. The bus driver did not stop to tell me, he checked my ticket and said okay. Drove down to DC without telling me it is going to DC. Got to the office in Chinatown, the office personnel was very rude, saying that it was MY MISTAKE, when the schedule and the bus driver mentioned NOTHING about DC. I will NEVER take Eastern again!!! After arriving in DC at 7:45pm, had no choice but to take an Uber straight back up to Baltimore and took the Rockledge Bus instead. Bus ticket to NY: $25 Uber back to Baltimore: $48 Cost of total trip and 4.5 hours wasted: $88 Knowing that you'll never make the same mistake twice: Priceless... Some customers maybe difficult to deal with, and some may come back no matter how much they complain, but keep running your business like that with so much carelessness and blame the customer for the wrong schedule posting, and you'll get the worst reviews and people spreading the new word of mouth. By all means, please take Rockledge Bus, my friend is the thin man with the fanipack that speaks English very well, and smiles all the time. I can't say much for the drivers because who wouldn't be an asshole after driving through 3 states at time, everyday... But the office and non drivers at Eastern could learn some manners from Rockledge. I PERSONALLY WILL TELL ALL OF MY FRIENDS WHO TRAVEL FROM NY TO MD ON A WEEKLY BASIS, TO NEVER TAKE EASTERN.
  • Posted on: 2016-05-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Martha Johnson
  • Star ratings:
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I recommend this bus!
Enjoy the service and punctuality of the bus company. Most of the time the staff is respectful. Keep up the good work.
  • Posted on: 2016-05-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jason Sylvester
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-04
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: David Min
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Simone
  • Star ratings:
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I recommend this bus!
When Mr. Mike the African American gentleman drives the bus I always have a quick and quiet journey with no stops. I wish there were more day buses run like how he runs his. With no tolerance for loud music, loud talking, eating, use of electronic devices with no headphones, phones not on vibrate. He is the only driver I know of that enforces the Eastern policies! That is not acceptable ALL drivers should follow his lead and run their bus rides the same which would in turn have an outcome of improved customer satisfaction!
  • Posted on: 2016-05-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: lajean
  • Star ratings:
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I recommend this bus!
The best
  • Posted on: 2016-05-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Melissa
  • Star ratings:
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I recommend this bus!
Seats were not very comfortable. Bus is WAY too loud. There NEEDS TO BE a rule saying to phone conversations to last more than 10 minutes. It was SO rude, distracting and awkward.
  • Posted on: 2016-05-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-03
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Melissa
  • Star ratings:
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I recommend this bus!
The staff was rude. They turned away several people who tried to buy a bus ticket even though there were many seats open.
  • Posted on: 2016-05-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Melissa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ellyse
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-03
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: NIKHIL
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Guinevere Mills
  • Star ratings:
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I recommend this bus!
Once again the bus did not to go 28 Allen St. It did go as far as Canal St. This time the driver did inform the passengers of this when in DC. Also the driver took a 15 minute break, reason unknown and did not inform the passengers of this. Yet he only allowed the passengers a 10 minute break later on in the ride. This did not give passengers enough time to get a meal due to the number of other people purchasing food or using the restroom.
  • Posted on: 2016-05-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christopher
  • Star ratings:
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I recommend this bus!
I booked round trip to Virginia. My first trip the bus was late and we were 2.5 hrs late. The second trip was perfect
  • Posted on: 2016-05-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Vikkitti Johnson
  • Star ratings:
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I recommend this bus!
See you next time....
  • Posted on: 2016-05-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph Nelson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: T. Scott
  • Star ratings:
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I recommend this bus!
The bus had no amenities to charge cell phones or tablets. VERY helpful when travelling with children. Also, no formal announcement of arrivals.
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Monique
  • Star ratings:
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I recommend this bus!
Bus was in good condition. Staff in NY was not the nicest. He was unfriendly. Bus Driver was nice and a good driver. The bathroom was dirty and smelly and the handcleaner was empty. Seats were comfortable and clean.
  • Posted on: 2016-05-02
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Summer
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: aleynde bruce
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Julie Palanca
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Julie Palanca
  • Star ratings:
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I recommend this bus!
Driver was on point. Arrived earlier than expected.
  • Posted on: 2016-05-02
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Bruce Ely
  • Star ratings:
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I recommend this bus!
The taller african-american receptionist in RICHMOND VA was very nasty and rude. I understand that some time travelers give you a hard time, however not every traveler. She was being very rude and unprofessional Sunday 5/1 at 7am.
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lakieha
  • Star ratings:
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I recommend this bus!
Good, on time service.. Even with heavy traffic, we arrived in D.C.on time.
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christine Pembro
  • Star ratings:
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I recommend this bus!
This bus was about 20 minutes late, causing the arrival time to be about 45 minutes late. The driver was also really sarcastic and brash.
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Renee Campble
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Pat
  • Star ratings:
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I recommend this bus!
New trip will use your company again
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Diamond
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: James
  • Star ratings:
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I recommend this bus!
I had this old rude bum sitting next to me with his smelly food not in luggage but bags that were taking up the isles and part of my leg room. He went to the bathroom 5 or six times for 15 minutes a piece leaving his bags next to me. He talked to himself and referenced religous sayings through out the trip. At one point he went to sit up front of the bus leaving his bags next to me. When he came back i explained to him that it was not right for him to leave his stuff next to me while he went to sit somewhere else. The next thing i know he was shouting at me how everyone thinks he doesn't deserve to live. Thank goodness he got off in Washington DC. I wish there was at least some minor screening of who can get on the bus.
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sabi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lawson
  • Star ratings:
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I recommend this bus!
I've been riding with Eastern for several years now, It's been some good days and some bad nights. My midnight ride scared me and most passengers that could see! The driver stopped the bus on I-95N in the left lane opened the door stepped off the bus to curse and argue with a Fedex truck driver that cut him off! The truck did come inches close along the right side! There was construction everywhere! But the driver didn't think about US first! For safety reasons he should have let him pass. He was reckless and angry after that. He calmed down after he got into Delaware.
  • Posted on: 2016-05-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sakinah Dover
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sakinah Dover
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Janet Lewis
  • Star ratings:
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I recommend this bus!
Bathroom need more upkeep.
  • Posted on: 2016-04-30
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Kenneth L.
  • Star ratings:
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I recommend this bus!
The bus came in late at the Baltimore stop, but other than that everything was fine
  • Posted on: 2016-04-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hassan
  • Star ratings:
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I recommend this bus!
there were no working outlets or wifi
  • Posted on: 2016-04-30
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nikhil
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: pamela Bonnett
  • Star ratings:
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I recommend this bus!
I lost my iphone on the bus on April 27th. From NY to Richmond Virginia. The 9:30 am arrive in Richmond Virginia at 3:30 pm
  • Posted on: 2016-04-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ellyse
  • Star ratings:
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I recommend this bus!
Good FAST service.
  • Posted on: 2016-04-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Senthil
  • Star ratings:
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I recommend this bus!
I travel every week from NY to Richmond. This Thursday trip was not comfortable . Driver was horrible. He didn't stop anywhere (normally bus stops at Delaware or Baltimore welcome center for coffee and restarea. Even the request got denied. Many passenger was frustrated . Even driving was harsh and scary. The cell phone charger didnt work either. Very bad trip.
  • Posted on: 2016-04-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ryan Greene
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-29
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Cavity
  • Star ratings:
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I recommend this bus!
Very good! ... A+ arrived 15 mins. early.
  • Posted on: 2016-04-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Victoria
  • Star ratings:
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I recommend this bus!
I hated the WiFi! Barely worked and outlets didn't work at all. Other than that pretty good
  • Posted on: 2016-04-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ak
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alterek Williams
  • Star ratings:
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I recommend this bus!
It's better then mostly all coache bus companies & just need to go to more cities.
  • Posted on: 2016-04-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ling Jin
  • Star ratings:
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I recommend this bus!
No delay and thanks to two drivers, friendly, polite and very organized! Glad to chose Eastern as my trip from NYC to DC today! Five stars!
  • Posted on: 2016-04-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lavender
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Danella Chambers
  • Star ratings:
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I recommend this bus!
The ride back was better. The driver was fast but careful. He allowed food and gave garbage bags on every row. He was stern but nice with his rules. Didn't have any problems with him I would have liked a quick stop to stretch my legs though because we were ahead of schedule but compared to the ride here how bad it was the ride was better
  • Posted on: 2016-04-27
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: les
  • Star ratings:
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I recommend this bus!
Bus was late; scheduled to leave at 4:30, and riders are told to be there 20 minutes prior or may lose seat. I arrived at 4:00, and stood out in the rain for 45 minutes. No clear signage or line of where to wait for bus, so people who arrived after me were able to board before me. I had to stow my own luggage. *Scheduled to arrive at 9:00; didn't arrive until 10:00. Bus went to DC before arriving at Rockville, which wasn't indicated on my ticket, and past my drop off point. Didn't know which bus stops were which, since they weren't pronounced clearly and/or repeated. Driver didn't have good understanding of English when asked a question. Couldn't access wifi. Ride was smooth and bus was very clean.
  • Posted on: 2016-04-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Felicia Williams
  • Star ratings:
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I recommend this bus!
It's very convenient and gets you where you going quick but the restroom can be cleaner
  • Posted on: 2016-04-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Laura
  • Star ratings:
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I recommend this bus!
The air conditioner in bus made it too cold, which really impact comfort of the trip
  • Posted on: 2016-04-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Melissa Adore
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
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I recommend this bus!
Mike, the driver is unkind, rude, and bossy. I NEVER enjoy my trips with him.
  • Posted on: 2016-04-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: RAVIKANTH REDDY
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jae
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Claus FROMHOLT H
  • Star ratings:
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I recommend this bus!
Very fine transportaition from New York to Washington even with a little braik on the way out. On the way back there were so many people that me and my wife could sit beside eash other, but someone were so friendly to change seat with us. We Will deffenitly recoment it to others. We are Danish.
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kenya Jacobs
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Vanessa Brown
  • Star ratings:
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I recommend this bus!
There was outlet power on the bus
  • Posted on: 2016-04-25
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: John Restrepo
  • Star ratings:
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I recommend this bus!
I highly recommend Easter, they have brand new buses with Wifi and power outlets on all the seats, the driver was courteous and very safe on the road.
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Christian Perrin
  • Star ratings:
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  • Comfort:
I recommend this bus!
350pm bus was about half an hour late arriving in Baltimore from DC. There was no way to find out what was happening.
  • Posted on: 2016-04-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Brigitte Quashie
  • Star ratings:
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I recommend this bus!
Trip was excellent
  • Posted on: 2016-04-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leonard R. Johns
  • Star ratings:
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I recommend this bus!
There were no power outlets for charging devices.
  • Posted on: 2016-04-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lin Long
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha mosely
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zhou Lin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Lloyd Foster
  • Star ratings:
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I recommend this bus!
Bus was 40 minutes late. Other then that the bus ride was smooth for the most part.
  • Posted on: 2016-04-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kenya Jacobs
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Leonard R. Johns
  • Star ratings:
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I recommend this bus!
The driver's driving maneuvers were not smooth and fluid, making passengers nervous.
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
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I recommend this bus!
I have been using Eastern for almost two years. I really like them. I wish they had more routes.
  • Posted on: 2016-04-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anand
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marc
  • Star ratings:
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I recommend this bus!
It was a nice trip.
  • Posted on: 2016-04-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: shanequa rice
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Prabhjot Singh
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: PamalynTate
  • Star ratings:
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I recommend this bus!
Very nice in Safe driver
  • Posted on: 2016-04-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: I Randolph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: shanequa rice
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Albertine
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Glinda Edwards
  • Star ratings:
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I recommend this bus!
I never received an email saying the time was changed from 7 AM to 8 AM in the morning April 19, 2016 I would love had to receive an email so I wouldn't have had to arrive so early but other than that great service thank you
  • Posted on: 2016-04-19
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Feng Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Simone
  • Star ratings:
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I recommend this bus!
There was a baby that cried almost the entire ride and a man that talked on the phone very loud. There should be quiet rules enforced for an overall better experience for your customers. This will be my last time riding with you guys for these reasons and I am a long time customer but I won't continue riding with you guys until some rules are put in place. I will be using your competitor because they don't tolerate those things.
  • Posted on: 2016-04-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jelan Coley
  • Star ratings:
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I recommend this bus!
The best things about Eastern were the price, the seats themselves (which were comfy) and the wifi. There were no outlets as promised. The location of the bus stops were also convenient in Manhattan and in Chinatown in Washington DC. The trip in both directions took an hour and a half longer than expected which was very inconvenient. It would be better to disclose a longer trip time than to underestimate and have us plan ahead with inaccurate information. The driver and ticket collector on the way back from DC were very pushy and inconsiderate. No communication was made towards me without shouting which was very unpleasant. They don't even look at you in the face you shoo you on the bus with "Go! Go!" The service left a lot to be desired, we were greeted with a hostile attitude even when we arrived on time (on the trip back). My boyfriend was literally around the corner and even though they collected my ticket, they threatened to leave even though he was a few yards away--and we still arrived late back from Manhattan after all that rushing! A lot of unnecessary panic. The bathroom had no running water, light, or toilet paper (thankfully hand sanitizer was available). I guess you get what you pay for, but it really wasn't worth it for just paying less than five dollars less. I wish I knew!
  • Posted on: 2016-04-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-19
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: bhavya
  • Star ratings:
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I recommend this bus!
Pls leave on time and toilet clean pls
  • Posted on: 2016-04-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Vanessa Gaitor
  • Star ratings:
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I recommend this bus!
Great driver quiet bus.I only travel with Easten
  • Posted on: 2016-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Semhal
  • Star ratings:
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I recommend this bus!
Smooth ride, no unscheduled stops.
  • Posted on: 2016-04-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Semhal
  • Star ratings:
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I recommend this bus!
Smooth ride, no complaints.
  • Posted on: 2016-04-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Oriana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ruanlisa Seignio
  • Star ratings:
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I recommend this bus!
Bus could have smelled better, the bathrooms anyway staff could be friendlier and more helpful when women and children passengers are getting on and off the bus.
  • Posted on: 2016-04-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
Really would like to have an express bus from Richmond to NYC
  • Posted on: 2016-04-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Bonita
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andy
  • Star ratings:
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I recommend this bus!
My reservation was supposed to be dropped off on ALLEN ST in NYC, but the location was changed to 33rd street without warning. This is false advertising and I want my money back for the return trip. If you offer a bus route from Washington DC to Allen St NYC on your website, and someone purchases the ticket, you can't just change the drop off location from Allen St to 33rd street in Midtown.
  • Posted on: 2016-04-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Krystel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: David
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brittany Garth
  • Star ratings:
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I recommend this bus!
Clean and quite
  • Posted on: 2016-04-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brittany Garth
  • Star ratings:
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I recommend this bus!
Quick bus ride
  • Posted on: 2016-04-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zhou Lin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-17
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Josephine
  • Star ratings:
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I recommend this bus!
Driver really nice and friendly!
  • Posted on: 2016-04-16
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ayub
  • Star ratings:
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I recommend this bus!
Was good
  • Posted on: 2016-04-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria A
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Wondalyn bryant
  • Star ratings:
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I recommend this bus!
The driver was late and rude. We had to stop him to get on the bus. We were in front of the truck wash stop in baltimore, md. There were a group of gentlemen who told us we were at the right spot. My sister called and we were told that the bus was coming at 12:45. There was no notification that the bus was coming late. Driver was very rude. He called my family trash.
  • Posted on: 2016-04-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: JustRaymona
  • Star ratings:
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I recommend this bus!
For the price this is the best! The drivers are fast, courteous and safe.
  • Posted on: 2016-04-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Li
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Durrell Brown
  • Star ratings:
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I recommend this bus!
Excellent ride and the driver got us in to our destination a little before planned arrival time so I was pleasantly happy. One thing there is a lot of smoking in the bathroom activity taking place could you try to figure out a way to enforce this rule of not smoking in the bathroom in general especially while the bus is in motion. It fills the back of the bus with cigarette smoke and riders have to sit in that smell the entire trip . I love eastern and will continue to be a committed customer :)
  • Posted on: 2016-04-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Durrell Brown
  • Star ratings:
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I recommend this bus!
Amazing ride - my trip even arrived a little ahead of arrival time. What a pleasant surprise.
  • Posted on: 2016-04-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Sherod
  • Star ratings:
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I recommend this bus!
the bus was clean and on time. the driver was nice and drove responsibly
  • Posted on: 2016-04-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: sherod
  • Star ratings:
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I recommend this bus!
the bus was clean and on time. the driver was nice and drove responsibly
  • Posted on: 2016-04-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: jennifer iragne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Liliana Cevallos
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jonathan Choi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Traevon Morton
  • Star ratings:
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I recommend this bus!
Good and reliable to get to DC Rich. And New york
  • Posted on: 2016-04-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yolima Garcia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daquan coles
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Stephanie
  • Star ratings:
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I recommend this bus!
The bus had a flat tire. Understandable. We were told that we would not be stopping in DC (all DC passengers were loaded onto another bus at Baltimore Eastern Bus location as we waited for the tire repair); WE STOPPED IN DC!!! This was the longest ride ever... I would use the service again.
  • Posted on: 2016-04-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bryan Eley
  • Star ratings:
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I recommend this bus!
Great company!
  • Posted on: 2016-04-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Gauri
  • Star ratings:
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I recommend this bus!
Had a very bad experience on this bus in which the passenger behind me spent the entire ride cursing loudly on the phone. He also threatened to punch the passenger next to me several times. The bus reeked of smoke and fried foods. It was an uncomfortable trip. There needs to be a way for passengers to report to the driver if another passenger is behaving in a threatening way.
  • Posted on: 2016-04-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Priti
  • Star ratings:
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I recommend this bus!
Internet did not work.
  • Posted on: 2016-04-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
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I recommend this bus!
Great driver.
  • Posted on: 2016-04-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alayna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Imani
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: William Hyman
  • Star ratings:
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I recommend this bus!
The arrived in Baltimore 10 minutes late and by the time we left the bus was 20 minutes behind schedule!!!
  • Posted on: 2016-04-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Brooke
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pam
  • Star ratings:
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I recommend this bus!
Love taking your bus
  • Posted on: 2016-04-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: meaza abegaz
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nenita Thompson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: shanequa rice
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jennifer iragne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: biunca scott
  • Star ratings:
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I recommend this bus!
Everything was good except the driver he kept slamming on breaks we almost had a accident need more safe drivers.that's my only issue
  • Posted on: 2016-04-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Gloria Collazo
  • Star ratings:
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I recommend this bus!
What would be helpful is the driver and/or person accompanying the driver informing riders where we are actually stopping (announcing the name of the stop) instead of riders being unsure.
  • Posted on: 2016-04-08
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: arlene alfano
  • Star ratings:
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I recommend this bus!
although the ride was ok. the staff was very rude.they spoke mainly in their language and just pointed and grunted in their language
  • Posted on: 2016-04-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Megan
  • Star ratings:
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I recommend this bus!
The bus was a little smelly and the bathroom was very dirty.
  • Posted on: 2016-04-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Priti
  • Star ratings:
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I recommend this bus!
The internet never seems to work!
  • Posted on: 2016-04-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amanda smith
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: tanashia
  • Star ratings:
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I recommend this bus!
fast service arrived before arrival time
  • Posted on: 2016-04-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: shanequa rice
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-07
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ethan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sergii Gladlkyi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Charmelia Ford
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was an hour late, the bus had no wifi as stated and no cellphone outlets. I will not recommend using Eastern to anyone.
  • Posted on: 2016-04-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: meaza abegaz
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-04-05
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Noel D'Souza
  • Star ratings:
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I recommend this bus!
Great low-cost service. Clean interiors as well! Haven't checked the restroom though.
  • Posted on: 2016-04-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brenda
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Inna
  • Star ratings:
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I recommend this bus!
I really enjoyed my trip Thank you =))))
  • Posted on: 2016-04-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Inna
  • Star ratings:
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I recommend this bus!
Thank you so much it was very good trip
  • Posted on: 2016-04-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Doris Day
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Trip schedule says 5:30 -11:30 pm , however we never arrive until 12:30 am
  • Posted on: 2016-04-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Teronse Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-04
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: David Burns
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-04-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kendra jones
  • Star ratings:
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I recommend this bus!
I love Eastern!!!
  • Posted on: 2016-04-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Vonda Tolson
  • Star ratings:
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I recommend this bus!
Very pleasant ride
  • Posted on: 2016-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nikola perisic
  • Star ratings:
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I recommend this bus!
Bus driver was very unpleasent and unprofesional.
  • Posted on: 2016-04-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lucinda Hampton
  • Star ratings:
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I recommend this bus!
Great ride and economically sound
  • Posted on: 2016-03-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Mengdi Chen
  • Star ratings:
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I recommend this bus!
Delayed for almost 2 hours! Almost missed my interview!
  • Posted on: 2016-03-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Taiwo
  • Star ratings:
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I recommend this bus!
The bus is clean; driving was smooth. The driver gave general rules to follow for example no smoking, no loud music. The driver that drove from Richmond to New York is good. Those are the type of driver I will recommend for any body. The bus is good
  • Posted on: 2016-03-31
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Lollipop
  • Star ratings:
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I recommend this bus!
Didn't read fine print to print tickets. Had to pay $10 for parking in Baltimore and $2 for not printing tickets. Now I knw. Highly recommend and will use this service again...
  • Posted on: 2016-03-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Susan Rodriguez
  • Star ratings:
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I recommend this bus!
My experience with Eastern was excellent. Bus was punctual, they provided assistance with storing my luggage, they even did a head count when we returned from a quick bathroom break. Excellent service and I would definitely recommend to a friend. Thank you!
  • Posted on: 2016-03-31
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Robert Beebe
  • Star ratings:
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I recommend this bus!
This is definitely the way to go. I will use the service again. I also got great hotel reservations and my trip was the best.
  • Posted on: 2016-03-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Madalina Logigan
  • Star ratings:
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I recommend this bus!
Great price, nice drivers and good conditions. Very happy with my ride ! Will use this bus company again soon !
  • Posted on: 2016-03-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rose Hudson
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus going was cleaner and more professional that bus returning
  • Posted on: 2016-03-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Rocky Acuna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rocky Acuna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Would like to see an express bus between NYC and Richmond
  • Posted on: 2016-03-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Imani
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: saqueena shand
  • Star ratings:
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I recommend this bus!
awesome staff and awesome deals. only issue is sometimes you book a bus that says it has wifi and power outlets to get on the bus and it doesn't sometimes.
  • Posted on: 2016-03-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: David Green
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha mosely
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Karen linen
  • Star ratings:
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I recommend this bus!
They were very rude to me ! They had me standing I the rain with my kids ! Next time I will travel mega bus !
  • Posted on: 2016-03-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aubrey holland
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chaynne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Charles
  • Star ratings:
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I recommend this bus!
Great Ride
  • Posted on: 2016-03-28
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ranjita Timsina
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ranjita
  • Star ratings:
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I recommend this bus!
I catched the wrong bus and I realized when we were Halfway to the destination but as soon as I told the driver he managed the different bus for me and got me to the right place . Thankyou very much :)
  • Posted on: 2016-03-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Denisa
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gisselle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lucinda Hampton
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The best ride for a great price
  • Posted on: 2016-03-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey holland
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aubrey holland
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-27
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tonia
  • Star ratings:
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I recommend this bus!
The drivers language was not professional at all. His choice of vocabulary with a fellow associate was disturbing. Young children, and women were on this bus and subjected to this, if they sat near the front. Must DO BETTER!!!
  • Posted on: 2016-03-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Murtaza Razzak
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-03-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Denisa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: aleynde bruce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dennis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Charles
  • Star ratings:
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I recommend this bus!
It was a long trip almost 6 hours
  • Posted on: 2016-03-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: aleynde bruce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha mosely
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Latisha mosely
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Omanthis Jordan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I think the bus going and coming to Richmond Virginia was to long the driver coming up kept stopping...to me it alone takes 5 hour to get to Virginia and back to New York City...maybe 6 the most....it would be nice if the bus keep it moving and let stopping.....
  • Posted on: 2016-03-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Feleke Wodajo
  • Star ratings:
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I recommend this bus!
One short stop in rest area on the way from DC to New York would be very nice.
  • Posted on: 2016-03-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chenli Mo
  • Star ratings:
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I recommend this bus!
Comfortable experience and nice staff, will come again!
  • Posted on: 2016-03-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bryan Eley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great company, prompt and reliable!
  • Posted on: 2016-03-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zhipeng Dong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-22
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Jeromie McDowell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Kiyonna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Henrietta Davis
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The price is very good. Buses depart on time but coming from NY late. But not too late. Drivers are effective. Never felt scared. Bus very clean did not use bathroom. The only negative is the riders are rude. Lots of talking loud in cell phones and foul language. But over all for the price taking a trip from Richmond to NY it's worth it.
  • Posted on: 2016-03-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Andrut Alin Livi
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Li
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Li
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Did not really appreciate being told by the lady with the clipboard where to sit, but overall quiet and efficient trip.
  • Posted on: 2016-03-21
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Molly
  • Star ratings:
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I recommend this bus!
Bathroom was not clean, need to supply hand sanitizer. Also, driver should state rules to passengers such as "no playing music without headphones" & "keep phone calls to a minimum"~ remind passengers to be respectful of the others. There were more than one passengers playing their music & passengers on long phone calls. Thanks.
  • Posted on: 2016-03-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nilang
  • Star ratings:
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I recommend this bus!
Everything is ok. Except, I can't figure out why it waited 45 mins at DC. Ultimately, delayed arrival to New York by 45 mins. This is very unusual and happed first time in last 4 hours of journey with Carrier.
  • Posted on: 2016-03-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deborah huntet
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nicole Warr
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
My driver was very professional and was always in control
  • Posted on: 2016-03-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Katherine
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I was a loyal Megabus rider, but will now go to Goto! Great location for stops. Only wish there was parking at Baltimore stop. Wish there was Wifi and power connection on the bus.
  • Posted on: 2016-03-19
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Trang Nguyen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-17
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Timnit Belay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The buses lately haven't had working outlets
  • Posted on: 2016-03-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zandro Galolo
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
I enjoyed my travel going back to New York ,.
  • Posted on: 2016-03-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Feleke Wodajo
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
One stop on the way would be appreciated
  • Posted on: 2016-03-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Feleke Wodajo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent
  • Posted on: 2016-03-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: aleynde bruce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-15
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ayub
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pam
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Safe driving on time very fast
  • Posted on: 2016-03-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Kristin
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus location is poorly advertised!!!
  • Posted on: 2016-03-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Briana Enck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yelin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: aleynde bruce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kristen Hurlocke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
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I recommend this bus!
We need to get an express bus from Richmond to NYC
  • Posted on: 2016-03-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
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I recommend this bus!
  • Posted on: 2016-03-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Otaigbe Irusota
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I recommend this bus!
Everything was almost perfect! Please keep it up. Comfort and amenities is 4 stars only because your when I accessed the Map application on my phone with your WiFi, the location was permanently showing as Penn Station. Grateful if you could correct that, so passengers can track their progress on the journey. All the best
  • Posted on: 2016-03-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zandro Galolo
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I recommend this bus!
Some drivers are on cellphone talkiing while drving , hands-free but it is still very annoying to the passegers because of the noise ,.
  • Posted on: 2016-03-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tanuja
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I recommend this bus!
  • Posted on: 2016-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Keron
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I recommend this bus!
  • Posted on: 2016-03-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeffrey Allwn
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I recommend this bus!
Need power outlets to have power to view the free movies you offer. But best in class for comfort.
  • Posted on: 2016-03-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: aleynde bruce
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I recommend this bus!
  • Posted on: 2016-03-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adela Campuzano
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I recommend this bus!
Seats are too narrow n not much space to back your seat. Outlet in some seats only, not in all
  • Posted on: 2016-03-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tanashia
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I recommend this bus!
  • Posted on: 2016-03-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: aleynde bruce
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I recommend this bus!
  • Posted on: 2016-03-11
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Valeria
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I recommend this bus!
  • Posted on: 2016-03-11
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Valeria
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I recommend this bus!
  • Posted on: 2016-03-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Charmaine g
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I recommend this bus!
The guy who accepted the. Tickets was the most easiest and friendliest
  • Posted on: 2016-03-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: tanashia
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I recommend this bus!
  • Posted on: 2016-03-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Editha
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I recommend this bus!
Bus is on time our driver coming back Home to Washington Dc is great Driver i give him 5 star but the driver going to New York Just 2 star
  • Posted on: 2016-03-09
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tam Vo
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I recommend this bus!
Verry good i like it
  • Posted on: 2016-03-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
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I recommend this bus!
  • Posted on: 2016-03-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
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I recommend this bus!
The driver was a bit rude. Told the guy that eating McDonalds on the bus was not permitted however he was talking on the phone while driving which I know is definitely not permitted. Set an example instead of being a hippocrite. Also think he left someone behind who was running towards the bus at the Deleware house.
  • Posted on: 2016-03-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Petra sealy
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I recommend this bus!
  • Posted on: 2016-03-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Julie Palanca
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I recommend this bus!
  • Posted on: 2016-03-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Rickelle Folk
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I recommend this bus!
I left DC on Thursday (3/3) on the 4pm bus. When we got to Baltimore, the driver left the bus for in the parking lot where passengers are picked up and disappeared for about 10 minutes and then once we left the Baltimore parking lot, the bus driver kept stopping and asking people in cars and walking if they need a bus ride to New York.
  • Posted on: 2016-03-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
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I recommend this bus!
Would be nice to have an express bus sometimes to and from NYC
  • Posted on: 2016-03-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
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I recommend this bus!
It would be nice if there could sometimes be an express bus to and from NYC
  • Posted on: 2016-03-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney Harriso
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I recommend this bus!
  • Posted on: 2016-03-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sheila
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I recommend this bus!
  • Posted on: 2016-03-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sakinah
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I recommend this bus!
Very nice ride. Clean. Will use again.
  • Posted on: 2016-03-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: matthew
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I recommend this bus!
Brand new bus and t was beautiful
  • Posted on: 2016-03-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: tony chang
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I recommend this bus!
  • Posted on: 2016-03-05