Eastern Coach Rating & Reviews

3545 Reviews

Find and read all the latest Eastern Coach reviews from fellow bus travelers. These verified Eastern Coach reviews have been submitted from real customers who booked their Eastern Coach tickets on GotoBus.com. The customer reviews evaluate Eastern Coach service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2016-12-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: robert
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I recommend this bus!
no reading lights or wifi
  • Posted on: 2016-12-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lyric
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I recommend this bus!
Ride was difficult because of a loud passenger but drive was fast and the trip was easy!
  • Posted on: 2016-12-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lyric
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I recommend this bus!
Easy and fast ride!
  • Posted on: 2016-12-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: prince
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I recommend this bus!
Eastern bus service is excellent except drivers and staffs and they are very rude,
  • Posted on: 2016-12-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cynthia
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I recommend this bus!
The internet wasn't working well went in n out of service.the bus stop at other stops and waited for others to board bus in Washington DC and Maryland twice which made my arrival time late by an hour. Eastern bus should notify customers who purchased tickets of other stops they are going to make that way just in case they could take a different bus if they don't want to make those stops
  • Posted on: 2016-12-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Adalid De la Tor
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I recommend this bus!
  • Posted on: 2016-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ray McMillian
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I recommend this bus!
Bus was prompt. Safe and comfortable ride.
  • Posted on: 2016-11-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
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I recommend this bus!
  • Posted on: 2016-11-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Angela Kepus
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I recommend this bus!
  • Posted on: 2016-11-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Patricia Evans
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I recommend this bus!
Beautiful Run
  • Posted on: 2016-11-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cynthia Gonzale
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I recommend this bus!
Second pick up at 33st was disorganized.
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Erik
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Erik
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Leah Taub
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zhaoyue
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I recommend this bus!
The trip coming back from NYC to DC is so much better than the outbound trip to NYC. The bus arrived in DC 15 mins late than the scheduled time. Other than that, everything else is okay. The bus is new and cleaner.
  • Posted on: 2016-11-29
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Emilio Wow
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I recommend this bus!
Needs a little bathroom cleaning bathroom 🚽
  • Posted on: 2016-11-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Emmanuel
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sarah Hassmer
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: TaWanna Anthony
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I recommend this bus!
They over booked & didn't let the people who brought E-ticket go 1st. The were no working outlets on the bus so passengers could charge their phones if needed.The bus didn't leave on time which made it late getting back almost an whole later than what the schedule was.
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Al
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I recommend this bus!
Eastern bus always arrives late and this time it wasn't any different. We arrived 37 minutes after the scheduled arrival time - thanks to a rest stop to fill up the gas tank on NJ turnpike. We also lose a lot of time stopping in Baltimore, MD. Perhaps adding a direct NY-DC route would help.
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tunde somade
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Josephine Garcia
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vimala
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I recommend this bus!
Ticket was too expensive for thanks giving.
  • Posted on: 2016-11-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chong Hui Chen
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: jacklyn watts
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Julia Campbell
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Julia Campbell
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
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I recommend this bus!
Bus arrive very late
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kristopher Tracy
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I recommend this bus!
Smooth travel. Bus arrived and departed on time. Comfortable ride. Definitely recommend over Focus Travel.
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Trinia
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I recommend this bus!
The bus smell; dirty toilet. The location pick up in Baltimore is unsafe!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Arthur Holmes
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I recommend this bus!
My first bus trip to New York. I felt very safe your drivers did a great job getting me from point A to B. I would use your service again.
  • Posted on: 2016-11-28
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Dillon Durham
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jacqueline
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I recommend this bus!
  • Posted on: 2016-11-27
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Debbeny Blackwel
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I recommend this bus!
When we got off the bus I asked the driver to help me get my bags and he ignore the mess out of me and when we were suppose to leave we were right by the bus and the driver left us and then when my friends attempted to try and flag the driver down he started driving off on her while she was right by the bus and almost ran her over and then when we tried to flag him done in the car he continued to ignore us.
  • Posted on: 2016-11-27
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Keicha
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I recommend this bus!
Everything Good Except Why did we go from Maryland to DC then Baltimore on to NY. D.C should have been 1st.
  • Posted on: 2016-11-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Allison
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I recommend this bus!
no leg room. no wi fi. outlet to recharge cell phone only for some seats. no handwash in bathroom. neded a rest stop.
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Allison
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I recommend this bus!
no leg room, no wi fi, no outlet to recharge cell phone, no overhead light for part of trip.
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Patricia underwo
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I recommend this bus!
Trip was great driver great
  • Posted on: 2016-11-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kharisha
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I recommend this bus!
Awesome ride No Wi-Fi Bathroom smelled really bad
  • Posted on: 2016-11-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: melissa mazzola
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I recommend this bus!
I've got my ticket with me but the man didn't want to let me get on the bus, without explanation ! I have of to wait one hour the following bus
  • Posted on: 2016-11-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Catherine Anders
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I recommend this bus!
Eastern Bus service never lets me down
  • Posted on: 2016-11-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: James Huggins
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I recommend this bus!
  • Posted on: 2016-11-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marc Duarte
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I recommend this bus!
  • Posted on: 2016-11-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria
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I recommend this bus!
  • Posted on: 2016-11-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cathy Cao
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I recommend this bus!
  • Posted on: 2016-11-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Emmanuel
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I recommend this bus!
Staff have to be a more professional
  • Posted on: 2016-11-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Arthur Holmes
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I recommend this bus!
The driver was excellent he real did a great job driving I felt very safe with him at the wheel.
  • Posted on: 2016-11-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Samvid
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I recommend this bus!
Bus is very late. It started 30 min late and arrived 1 hour late at the destination. They should add punctuality.
  • Posted on: 2016-11-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natasha
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I recommend this bus!
I'm so used to taking the megabus that it was actually somewhat shocking to be able to have ample room for my legs and properly working air, and amenities. Eastern is amazing!
  • Posted on: 2016-11-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sharon Laudat
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I recommend this bus!
  • Posted on: 2016-11-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nichy
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I recommend this bus!
Needs WiFi and outlets for phones in future. It was a good ride but the bus smelled.
  • Posted on: 2016-11-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Sung-Min Park
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I recommend this bus!
Smooth and fast ride for a good price
  • Posted on: 2016-11-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camil Grant
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I recommend this bus!
  • Posted on: 2016-11-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanue mathis
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I recommend this bus!
Great bus service.
  • Posted on: 2016-11-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kharisha Brathwa
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I recommend this bus!
Awesome ride, driver was excellent Comfortable seats Bathroom could have been slightly bigger Bathroom door awkwardly placed None of the outlets in the back rows worked. Why offer this amenity?
  • Posted on: 2016-11-23
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha
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I recommend this bus!
  • Posted on: 2016-11-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mohammed Abdul k
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I recommend this bus!
good service
  • Posted on: 2016-11-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lotte
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I recommend this bus!
  • Posted on: 2016-11-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Iz
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I recommend this bus!
  • Posted on: 2016-11-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Jamirra English
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I recommend this bus!
There were plugs for phone charging. The bathrooms weren't clean and the staff was rude about it.
  • Posted on: 2016-11-21
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tina waterman
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I recommend this bus!
  • Posted on: 2016-11-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lincoln
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I recommend this bus!
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: tim walsh
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I recommend this bus!
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Analisa Freitas
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I recommend this bus!
we got to our destination in really good time. i was very happy.
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Francis miller
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I recommend this bus!
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan Chan
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I recommend this bus!
  • Posted on: 2016-11-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
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I recommend this bus!
  • Posted on: 2016-11-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: William Wu
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I recommend this bus!
  • Posted on: 2016-11-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
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I recommend this bus!
I haven't seen the wifi lately but other than that everything was decent
  • Posted on: 2016-11-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Clover Soares
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I recommend this bus!
Need wifi and ports to charge cell phones.
  • Posted on: 2016-11-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jonathan Chan
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I recommend this bus!
  • Posted on: 2016-11-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
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I recommend this bus!
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany
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I recommend this bus!
Not bad, try not to be demanding if choosing the cheap fare company
  • Posted on: 2016-11-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
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I recommend this bus!
This time not much delay
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany
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I recommend this bus!
Actually some other company has lower fare, but this is close to my office so I choose this. Im thinking should I try other bus company
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany
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I recommend this bus!
Depend on how lucky you are, if no traffic, it will be on time
  • Posted on: 2016-11-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
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I recommend this bus!
Sometime overbook
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tetiana
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I recommend this bus!
  • Posted on: 2016-11-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andy
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I recommend this bus!
  • Posted on: 2016-11-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
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I recommend this bus!
  • Posted on: 2016-11-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tiommi Luckett
  • Star ratings:
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I recommend this bus!
It was affordable, clean and timely. Friendly driver. Slept most of the way to DC from New York.
  • Posted on: 2016-11-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Angie Ton
  • Star ratings:
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I recommend this bus!
Bus arrived to destination about 1hr after estimated arrival time.
  • Posted on: 2016-11-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille Viollet
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-16
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Emilio Vanucci
  • Star ratings:
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I recommend this bus!
So far so good, just bathrooms need toilet tissues
  • Posted on: 2016-11-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: KG
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chuck McCarthy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Xiao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Suzanne
  • Star ratings:
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I recommend this bus!
Ride was very good drive time allowed us to get there on time actually got in earlier than what was scheduled time and the ride was very good I appreciate it I'm continuing to use this bus company
  • Posted on: 2016-11-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Immanuel mathis
  • Star ratings:
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I recommend this bus!
Great service. Just wish that they used tge tvs that are on the bus.
  • Posted on: 2016-11-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camil Grant
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stefanie
  • Star ratings:
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I recommend this bus!
had a very good experience from DC to New York and back
  • Posted on: 2016-11-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: LeahO
  • Star ratings:
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I recommend this bus!
In spite of all negative comments I read already after purchasing the tickets, my experience was good. The bus came in time, with only 10 minutes delay. It was clean, the boarding was well organized. The stop for restrooms was in time, and we came to NYC exactly as it was scheduled. No complains.
  • Posted on: 2016-11-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rachel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Mercedes Singlet
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Analisa Freitas
  • Star ratings:
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I recommend this bus!
My electrical outlet did not work, please fix
  • Posted on: 2016-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gopal Ganta
  • Star ratings:
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I recommend this bus!
I am happy with the ride and comfort of bus. One request is that many of the passengers they leave their trash covers on their seat, so it will be difficult for next passenger when he/she tries to sit on the same seat. Either apply sticker on each seat to grab their trash xover while they are getting down or need to appoint some one to clean this after each ride.
  • Posted on: 2016-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Francois
  • Star ratings:
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I recommend this bus!
Bus was supposed to be with one of the most comfortable with electric plug and large seats but it wasn't.
  • Posted on: 2016-11-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aravindan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aravindan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-11
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: SHIKA
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shirlene
  • Star ratings:
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I recommend this bus!
I was traveling with two other people. The bus was on time, very comfortable (a lot of leg room). An announcement was made in regards to smoking and the travel plans, just like Greyhound. The price was right and I will definitely use Eastern again.
  • Posted on: 2016-11-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brii
  • Star ratings:
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I recommend this bus!
Thank you for getting me to my destination both D.C. and N.Y. with no incidents or accidents. I also felt much safer with the bus that had the seat belts for every passenger. Thank you again.
  • Posted on: 2016-11-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: nick ricco
  • Star ratings:
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I recommend this bus!
Waiting for a late bus in the rain at the edge of a parking lot seems strange to a Southerner but hell, what could be stanger than electing Trump? The drive went well.
  • Posted on: 2016-11-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: y clayton
  • Star ratings:
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I recommend this bus!
The bus ride wa very comfy, conveniently priced, and overall, a good experience. I only wish buses had charge port or outlet that i could use while on the long bus rides to charge my phone.
  • Posted on: 2016-11-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: y c
  • Star ratings:
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I recommend this bus!
the bus i was on smelled so strongly of urine and it was nauseating to other passenger, even the one cloet tot he front. in addition to that , there were no outlet to charge phone, yet there was very good wifi, so that was frustrating. seat were comfortable and the bus driver was very respectful and polite. Maybe there can be a better way to handle the bathroom situation on these buses? But for the price, it was a good experience, and i arrived on time, unlike my past greyhound experiences.
  • Posted on: 2016-11-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Alberto Angulo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Chatega colbert
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Heaven Belton
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: akary
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Al Ribery
  • Star ratings:
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I recommend this bus!
I have taken this bus route from Eastern bus many times and they rarely arrive on time at its destination because of the stop in Baltimore. If you take the NYC-DC route please add at least 30 minutes from what Eastern has listed as your arrival time. I hope this advice helps your travel plans.
  • Posted on: 2016-11-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sina klemm
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
Express bus between Richmond and nyo
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lester Pereira
  • Star ratings:
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I recommend this bus!
Please have a charging point at every seat.
  • Posted on: 2016-11-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gwen Brown
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sina Klemm
  • Star ratings:
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I recommend this bus!
Everything was ok, we arrived 20min to late but that's totally fine. The staff was a little bit in hurry and therefore sometimes almost mean.
  • Posted on: 2016-11-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yewande Eniola
  • Star ratings:
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I recommend this bus!
I couldn't find outlets to charge my phone. If there were any, they weren't easily accessible.
  • Posted on: 2016-11-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Elsie Hall
  • Star ratings:
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I recommend this bus!
Great price and service, I reached my destination on a timely manner. Friendly driver
  • Posted on: 2016-11-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Steven
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Krystal
  • Star ratings:
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I recommend this bus!
The Bathroom was not clean at all. I hope your house is not like the bathroom. So it tells me that you have no concern for your passengers who use your bus service. It looked like it had not been clean in a long time.. NOT GOOD VERY NASTY AND UNSANITARY.
  • Posted on: 2016-11-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Matt collins
  • Star ratings:
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I recommend this bus!
Bus a hour late
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Angel
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: andrew stenson
  • Star ratings:
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I recommend this bus!
No issues good bus - centre town to centre town. Excellent driver very smooth superb anticipation to traffic conditions smooth ride. Would not like to have been picked up dropped off at Baltimore in the middle of nowhere.
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
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I recommend this bus!
We left a little late and the driver did not want to let us stop to go to the restroom for the entire trip. Other than that it was a good trip.
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Barbara McNiff
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pia Bertero
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: mls
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: mylz
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: myles
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: myles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: myles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: myles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Glenda Edmonds
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: José Hernandez
  • Star ratings:
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I recommend this bus!
Solo la puntualidad.
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Heaven Belton
  • Star ratings:
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I recommend this bus!
The bus needs a little more leg room but overall the ride was good!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Hannah Milam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lorraine Higgins
  • Star ratings:
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I recommend this bus!
My experience with gotobus is convinence, low fares and meeting different people. The sights are 👏 and some of the drivers are very courteous. Seats belts provide safety for all customers. I travel frequently with their buses. Thumbs up gotobus👍🏿
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyana strong
  • Star ratings:
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I recommend this bus!
I love eastern travel buses from VA to NY and Back
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph Nelson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: William kelley
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chaz
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kamoya Higgins
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Walt
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Walt
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Walt
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Walt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Walt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Walt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Arnott Mader
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Late because of heavy traffic!
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benny Ng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Matt Collins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hanna
  • Star ratings:
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I recommend this bus!
Really nice
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marcelo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Ok
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Howard
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I was actually impressed on both trips witht the improvements to the buses, they were clean, on time and customer service was definitely better than previous times.
  • Posted on: 2016-10-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Saiful
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Good driver made it to NYC in time
  • Posted on: 2016-10-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Priscila Ramos
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Good service but the bus from NYC to DC arrived an hour and a half late. I'll use it again anyways. Thanks for everything!
  • Posted on: 2016-10-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: HJ boo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Marlon Murray
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
The WiFi was not working most of the way and no charger either. The bus was cleaner than the last time and the staff at the office was very friendly
  • Posted on: 2016-10-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan Chan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dana Lopez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Mike G
  • Star ratings:
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I recommend this bus!
Great ride other than the fact that it arrived more than a half hour late in Baltimore. Appreciate the fact that it did not make any rest stops.
  • Posted on: 2016-10-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jonathan Chan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: vonda tolson
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
this bus was old because it had no charging ports im sure with time it will be upgraded but other than no charging ports it was a delightful expreience
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Susan Gerace
  • Star ratings:
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I recommend this bus!
I missed my return trip because I did not realize that the bus was a rockleigh bus and not an eastern bus coming back and I waited at the wrong spot. They charged me an extra five dollars and I had to take the next bus and miss my connections
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carlos Lasso
  • Star ratings:
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I recommend this bus!
Punctuality is what eastern bus need it
  • Posted on: 2016-10-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: HJ B
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ramkumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dennis Garcia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Akakpunwa Mbalew
  • Star ratings:
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I recommend this bus!
The staff at the DC Station are always very courteous and polite.
  • Posted on: 2016-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ravikanth
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ravikanth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ravikanth
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-10-26
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: NIKHIL
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-10-26
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Oluwapelumi Olat
  • Star ratings:
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I recommend this bus!
It was a good experience
  • Posted on: 2016-10-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bryan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Padmini
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Marilyn Olan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kareem Sterling
  • Star ratings:
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I recommend this bus!
Loved the ride. Free WiFi on-board. The driver was great. I traveled round trip from DC to NYC and always arrived on time. Great pick up and drop off locations, center of both cities. It was a perfect ride! Loved it!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy
  • Star ratings:
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I recommend this bus!
good service!
  • Posted on: 2016-10-24
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Jaemin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Erin S
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Erin S
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daniel
  • Star ratings:
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I recommend this bus!
We waited at the address stated on the ticket and the bus never came. When we enquired in the Eastern Bus office we were told it had departed from around the corner. They pointed to a small note on the door saying "report inside 20 minutes before departure" and claimed the same instruction is also written on the ticket although they were unable to point out where. No apology or anything. To their credit they did let us on the next bus for free.
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hailemariam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Manzura
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
Express bus between NYC and Richmond
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: W. Rawls
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
The cleanliness might not be perfect because of the bathroom urinal on our trip to DC to NYC 3pm on October 21st was full it was never emptied before the trip.
  • Posted on: 2016-10-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney Harriso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tamara Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: wendy
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Our bus was just a few minutes late picking us up in NYC (but hey, it had to come straight through the heart of the city!) but actually returned us back to DC about 15 minutes early. While the drivers and staff certainly aren't what i would call friendly, they get you there and back on time and in once piece which is what most people want, am i right?? My one complaint is that the seats are pretty uncomfortable to sit in for long periods of time and there is very little leg room even for someone like myself (5'4"). In short, i wouldn't plan on getting much sleep.
  • Posted on: 2016-10-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Theodore wright
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan Chan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jatara
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Our bus didn't leave until 1045am and I paid to leave at 830am. The bus driver would not tell us what was going on
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ranju
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emma Wolff
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nikhil Kulkarni
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nyasia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-21
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: diane cott
  • Star ratings:
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I recommend this bus!
The bus broke down and we had to wait for another bus. The driver handled the situation very well. Good Service.
  • Posted on: 2016-10-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: al lott
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Driver continues to hold both (4) front seats for no apparent reason. He reluctantly gave up one in DC. Not personable and never speaks to customers. Speaks at length on personal phone. Staff member who collected tickets in DC was very professional and friendly.Overall trip was good. Arrived in great time. Kudos to the driver for expeditious journey.
  • Posted on: 2016-10-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ji yong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amy
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Pretty good overall. Got there late by 15 min thou and missed my train...
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LAURA EAHEART
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Travor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Travor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Travor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Travor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: al lott
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Driver was very friendly and professional. Bathroom smelled of urine.
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Perfect in all respects. Even traded in tickets for earlier bus (after we arrived early).
  • Posted on: 2016-10-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sadik
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Theodore wright
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ralph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Add an express bus between VA and NYC
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Only complaint--I didn't see a power outlet. (BTW, there was one on our return trip.) Otherwise, couldn't have been better.
  • Posted on: 2016-10-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shelima carter
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jean
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Unlike most other times, there was an EXTREMELY unpleasant urine odor towards the back of the bus. This was noticeable for 90% of the ride and worse when someone opened the door. Made the experience far from enjoyable.
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dori griffiths
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jarielis Garcia
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
The woman at the front desk at the Allen St. location was absolutely one off the most unpleasant people I've ever dealt with. I asked her a question about my ticket and she gave no eye contact, but plenty of attitude and spoke very low. It's as if she didn't want to be spoken to. Also, the site said we were to arrive at 7 and we didn't arrive til 8:30pm. I am very disappointed.
  • Posted on: 2016-10-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Edson Oliveira
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JOSE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nerina Cella
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Martin von Schli
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Abdurrahmaan
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sanda
  • Star ratings:
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I recommend this bus!
The bus was great but you should be on time to get your place because they sell tickets for cash on the site and if you made a reservation you can loose yours! The driver also stoped to refill gas on the way so we lost an hour between that stop and another one he did I don't know why.
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranju Thomas
  • Star ratings:
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I recommend this bus!
Late. Always some issue with passengers getting on at Baltimore. Everything else is cool.
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: xiaoya liu
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Lisa Clark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kai-Michelle Bla
  • Star ratings:
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I recommend this bus!
Wifi didn't work, seat wouldn't go back
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kai-Michelle Bla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Wifi didn't work
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: teresa
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus windows were very dirty. However, the ride was pleasant and punctual.
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Christopher
  • Star ratings:
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I recommend this bus!
Clean the bathrooms. It smells horrible. I can't stand the smell.
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lindsay keys
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lindsay keys
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lindsay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Glenn Williams
  • Star ratings:
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I recommend this bus!
Great service
  • Posted on: 2016-10-16
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Theresa Alston
  • Star ratings:
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I recommend this bus!
I lost $50 due to not being able to reschedule and customer was unavailable and the office phone as well. No more has yet called me back and it's been 72hours.
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chloe
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ryen
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ann M Taylor
  • Star ratings:
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I recommend this bus!
Bus spotless, courteous driver and check in, fast and comfortable trip. Will definitely use again!
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany White
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jimmie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-10-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Janet
  • Star ratings:
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I recommend this bus!
Great job.... Thanks.
  • Posted on: 2016-10-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sylvia Ashe
  • Star ratings:
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I recommend this bus!
My daughter bought this ticket for me to return to NYC The bus was late arriving.We were told it would not arrive for 40 to 45 minutes later. had to take another companies bus
  • Posted on: 2016-10-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bahati
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chaim malek
  • Star ratings:
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I recommend this bus!
The bus was a little crowded
  • Posted on: 2016-10-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: aravindan
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Max Golub
  • Star ratings:
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I recommend this bus!
The bus was nice. Comfortable and accomodating. Amenities were a little scarce, but you don't really notice if you're sleeping the whole time. Would recommend.
  • Posted on: 2016-10-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alex Saady
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gisela Schmitt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Q Anderson
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Iuliia
  • Star ratings:
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I recommend this bus!
rude driver, no way to charge phone
  • Posted on: 2016-10-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deep Patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gordon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gordon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Karen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Vivian
  • Star ratings:
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I recommend this bus!
Bus was 30 minutes and then we also had a rest stop for 15 minutes, so time of arrival to New York was delayed by 45 minutes. I would rather not stop when we are already late.
  • Posted on: 2016-10-11
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Hua Guo
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juan Veloz
  • Star ratings:
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I recommend this bus!
so comfortable, driver made sure everyone was good. I will be riding with Go to Bus next week again.
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mary Katherine S
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Bus ride was not as cold this time. The temperature was just right so was a comfortable ride.
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JOSE ESPEJO
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
KEEP GOOD WORK
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: aravindan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: althea knight
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Ride smooth I love it
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Lisa P Clark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tu Nguyen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zixuan Zhao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jasmine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan Chan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Eastern is easily the best of them all. Focus travel is horrific.
  • Posted on: 2016-10-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: jeremy mcintosh
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kamoya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jamala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Alan Chin
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Almost an hour late.
  • Posted on: 2016-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ginette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Santiago
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The seat could not recline. It was very uncomfortable
  • Posted on: 2016-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Karen Gomez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: JOSE ESPEJO
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
KEEP GOOD WORK
  • Posted on: 2016-10-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ahmed Abdallah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Gabrielle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deep
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jing Qian
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
All the sudden, the driver announced that he would not make a stop at Penn Station, and everyone had to get off at Chinatown. He said that the subway is right there and all of us could just take the subway to Penn Station. However, I have to catch a connect bus from port authority with very limited transit time. So I had to rush from China Town to Port Authority, alomost missed the bus. I dont know what worse to expect
  • Posted on: 2016-10-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Missy
  • Star ratings:
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I recommend this bus!
Great ride!Drivers are no joke get you where you need to be timely
  • Posted on: 2016-10-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jeffrey Edusei
  • Star ratings:
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I recommend this bus!
The service was pretty good. Clean bus, the driver got us to the destination safely and it was around the time scheduled for us to reach the destination.
  • Posted on: 2016-10-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Judy Brown
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Very Impressive!
  • Posted on: 2016-10-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Summer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Umakanta parajul
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Language problem of the driver. No exact information given on board. No time given for quick tea or coffe or water or take way snacks during travel.
  • Posted on: 2016-10-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Eric
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Much superior to the other Chinatown bus service and equipment. As for bus comfort, seats are quite close together. So a but cramped. Still the better choice for early arrival in NYC from DC (Penn Station at 7:30AM).
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Everything was fine. My only issue is that the bus is extremely cold. Feels like you're riding in a freezer.
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sal Attanasio
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
It was a good trip, but I just don't understand why the overhead lights never work. It's impossible to read after about 6:30 pm. I asked the driver, but he didn't really seem to understand much English.
  • Posted on: 2016-10-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rohan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-03
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Alexa Cardamone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ana valdez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service
  • Posted on: 2016-10-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vimala
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Very comfortable journey thanks
  • Posted on: 2016-10-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byelorusets Dmyt
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mai
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shahla Shahnawaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Md. Monirul Isla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
service was excellent,
  • Posted on: 2016-10-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Marion Kenney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was an unfortunate incident on my return trip, how I am 73 years old. I know things happen. I would recommend Gotobus to my friends and relatives.
  • Posted on: 2016-10-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Justin Saphirste
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hhaidnd
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byelorusets Dmyt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Fergus
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Naheed
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Summer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yulai
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: francisco
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
He driver talk.in the phone the all trip
  • Posted on: 2016-09-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: John Maggi
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Headrest on my seat was broken
  • Posted on: 2016-09-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stibenzon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Brandon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zoe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Fine bus experience. Not stellar, but solid. Exactly what I'd expect for the price.
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
excellent
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mary B
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
I use the service always for this trip location. I find it to be reasonable in fee,superior in service and professional dealing with customers. I recommend it to my friends. The drop/pick location is ideal since located near subway. Always a great trip.
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Yushika Shepherd
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver was awesome and I love that there were movies
  • Posted on: 2016-09-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy Ni
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
it was a great experience, only thing i do want to bring up is the ac on the bus. it's wayyy tooo cold every time!
  • Posted on: 2016-09-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naveen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Krystal Thomas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alexandra Ayers
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chandrasekar Kan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Wifi is not consistent and power plug points are not there
  • Posted on: 2016-09-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney Harriso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tauhidah Neal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Aftab Malik
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Generally the service was good but the trip time was more than what was posted on the schedule. Need to correct this information.
  • Posted on: 2016-09-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Leevana Neemar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus service was fast and timely, would use this company again in the future
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Brad Cavallo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was no power supplied to the outlets at the seats.
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Luisa Diaz Ibghi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very clean bus, very punctual, all in all a very nice trip.
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Serg
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Serg
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dahlia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus left on time, but took significantly longer than expected and made stops along the way that didn't appear on the itinerary. The bathroom left something to be desired, but i guess that's just what bus bathrooms look like... Other than that- great service, easy to use and conveniently located stops!
  • Posted on: 2016-09-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
From NEw YOrk to washington the bus was too cold we were literally freezing! From Dc to NYC the tv was too loud
  • Posted on: 2016-09-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lynn Draper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: christina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-21
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: MYO
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JoJo Man
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JoJo Man
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sheila Klauck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Please improve punctuality.
  • Posted on: 2016-09-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sheila Klauck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Could definitely improve on punctuality.
  • Posted on: 2016-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ismaila mamaneda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tameika green
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No wifi and the outlets weren't working!
  • Posted on: 2016-09-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tiffani
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus itself appeared to be clean but the bathroom had the worst smell whenever someone opened the door & this was before we left for our destination.
  • Posted on: 2016-09-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daryl
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Saniyyah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gregor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: TYREE humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Francisco Zarate
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Guinevere Mills
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The trip was pleasant. On the return trip the bus made both drop off points. 34th St. and Allen St. My only concern was that a young child who had sat with his accompanied adult decided to sit in one of the empty seats. He fell asleep and took up both seats. The bus driver noticed this as he was going to and from the back of the bus. He also saw that two people were looking for seats that they could seat together. Had he woken up the child, the child could of gone back to the seat he originated in or woke up the child so that one of the two people could of sat in. Also, but not sure. A woman came on the bus with her child in the car seat. She was looking for two seats. One for her and another for the baby in the car seat. For by time they got on the bus, there were pretty much only single seats left. Someone may of give up their seat so she and the car seat can be side by side. Is she did not pay for an additional seat, this would of meant the bus would of been overbooked. For one person would be without a seat. I would like to thank the bus driver for getting several luggages of passengers who bags were pushed to the farside, back of the luggage compartment.
  • Posted on: 2016-09-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Melinda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was clean and seats were comfortable. The driver was sharp and A cautious driver. He was not speeding.
  • Posted on: 2016-09-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Annie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gail Parker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Deja King
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Brenda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus needs to be cleaned ,Need to be on time
  • Posted on: 2016-09-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jasmin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I love it I go back and fourth all the time because my boyfriend lives in Virginia
  • Posted on: 2016-09-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wakeisha Culler
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always confusion at the NYC stop on 34th street. They do try to contain the chaos. People take up two seats without consideration. I feel it is the responsibility of the company to ask people to move to one seat.
  • Posted on: 2016-09-10
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Muazzam Saeed
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I recommend this bus!
You are doing a great job and great service to community at a very low price. Other competitors charge a lot more but their service in no better than yours. THANKS Muazzam
  • Posted on: 2016-09-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brianna Walker
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I recommend this bus!
:)
  • Posted on: 2016-09-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ana botero
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Patriciaevansbra
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I recommend this bus!
Bus 77 seats uncomfortable.
  • Posted on: 2016-09-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shawn
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Doris Day
  • Star ratings:
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I recommend this bus!
Michael the bus driver has a nastypical attitude! Does not know how to talk to people.
  • Posted on: 2016-09-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cynthia Stewart
  • Star ratings:
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I recommend this bus!
Great
  • Posted on: 2016-09-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Not bad today compared to last time/driver was terrible. The foot steps didn't work properly. Good travel time.
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leticia
  • Star ratings:
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I recommend this bus!
Always at least a half hour late at the Baltimore stop. No privileges for handicapped such as being served first, no waiting in line, reserved seats in the front of the bus before everyone else boards. Passengers take up 2 seats and refuse to give the empty seat up to fill up bus so they should be charged for both seats, it's not a hotel, it's a bus with passengers that need to sit and be comfortable especially those with special equipment like canes, and children.
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Natalie green
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I recommend this bus!
We left a few minutes behind schedule as the bus arrived at the stop at the time we were to be departing. I didn't mind this too much as the boarding process was easy. Less than an hour into the ride along the NJ turnpike the driver receives a call from his boss to advise someone hadn't paid and yes to stop the bus. He pulled over and went thru the bus to find this mystery person. One hour later we're still at the side of the road with this woman screaming thru the phone that if the driver continues the journey she will have the police take the bus off the road and he's not to move till he gets paid for the seat. Some how she comes up with the name of a passenger and had the driver question him. Honesty in all my life I've never seen any form of business conducted in this manner. Had I not prepaid for my return ticket I'd never had gone back on that bus. Thankfully the driver took us all safely up our destination but no customer should have to endure that kind of unprofessionalism and I think we all deserve our monies back for that trip.
  • Posted on: 2016-09-06
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Aminat Oki
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Aminat Oki
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Crystal Williams
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ann Howard
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dionne Daniels
  • Star ratings:
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I recommend this bus!
I have traveled with your company often. This by far was the worse experience. The driver Mike is horrible. His approach with every person is demeaning and disgusting. He yells at everyone spouts out rules that make no sense. He threatens to throw you off have you arrested for everything. He makes it an uneasy unpleasant trip before you get in the road. No one should travel that way. My trip coming to New York Sunday 5pm bus from Richmond was excellent. Someone needs to speak to him immediately because there is going to be a harmful incident if he encounters the wrong person. I was very disappointed.
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nichelle Jones
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I recommend this bus!
Very nice bus, very accommodating
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marvin Membreno
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Karla Aguilar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mary
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cali Jarrett
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: joseph coward
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I recommend this bus!
All was great!
  • Posted on: 2016-09-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Heaven
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey holland
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cristina
  • Star ratings:
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I recommend this bus!
No outlets available on the bus.
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: george kvavilash
  • Star ratings:
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I recommend this bus!
would be better to have more ac outlets for charging
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Olabisi Fatoba
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: ellen
  • Star ratings:
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I recommend this bus!
Bus driver talked on the phone non stop the whole drive. Very annoying to us sitting up front. Makes too many stops. Have a lot of rude passengers but I guess that's not your fault.
  • Posted on: 2016-09-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Charmaine Mitxhe
  • Star ratings:
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I recommend this bus!
Very cosy effective
  • Posted on: 2016-09-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: mark
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Padmini narikot
  • Star ratings:
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I recommend this bus!
Very comfortable ,nice and clean but going to Richmond have to wait too long for the bus.It suppose to leave 1:30 ,but left at 3. Other wise everything fine.
  • Posted on: 2016-09-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dennis La Qua
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Patricia Evans
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naanma yamsat
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Carolyne
  • Star ratings:
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I recommend this bus!
I have to say, that my son16 years old expressed to me that, he wants to be on this bus from now on, he expressed the air conditioning in the bus. is cleaner and nicer and the 28 Allen bust stop is also clean. He loved it. so that's why im taking my time to do this survey. Ill make sure my baby rides this specific bus. thanks again.
  • Posted on: 2016-08-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Erica White
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deirdre Jones
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chasity
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Patricia Hernand
  • Star ratings:
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I recommend this bus!
The bus ride was fine,my only problem was the cleanses of the bathroom. My seat was directly in front of the bathroom room and the smell was horrendous. That can make a 6 to 8hour ride seem for ever.
  • Posted on: 2016-08-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jeffrey
  • Star ratings:
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I recommend this bus!
I use this bus company often, however, the recent driver was unsafe with the driving in speeding around the corners.
  • Posted on: 2016-08-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Dayyrronn Baker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: MO
  • Star ratings:
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I recommend this bus!
I've taken Eastern in the past and the buses were pretty nice. This bus was definitely much older and the driver definitely did a lot of speeding. Which on an older bus makes for a very jerky bus ride.
  • Posted on: 2016-08-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jana'e Wright
  • Star ratings:
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I recommend this bus!
The bus ride was a breeze. The bus left on time and I reached at the time estimated. I would definitely us goto us services in the future. If u want comfort and a smooth trip, gotobus is the right choice.
  • Posted on: 2016-08-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: leonard
  • Star ratings:
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I recommend this bus!
awesome Service. the bus was on time. bus driver Was Very friendly And Accomodating. we even arrived At Our Destination Ahead Of Schedule. great way ato Travel. I Highly Highly Recommend this bus service.
  • Posted on: 2016-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luis Manotas
  • Star ratings:
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I recommend this bus!
Very good price
  • Posted on: 2016-08-28
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Enrique
  • Star ratings:
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I recommend this bus!
Bathroom was not cleaned properly. It smelled like urine and there was not toilet paper. Because of that, every time someone open the door, the whole bus smelled like urine too. Also, there was not lights inside the bathroom. Floors under the seats shown some kind of dirt and the arm rests of some seat were dirty. Driver was somewhat aggressive since he used the the horn a bit too much on the highway and in the city. He even got a ticket in New York because he parked improperly and he was aggressive towards the authority when he was said he was going to receive a ticket. On my way back, because of your limited times to Rockville, I used a Tripper bus to Bethesda. Way better experience, very kind driver, way cleaner and wide bathrooms with toilet paper and no foul smell. Curtains on the windows... My next time? Probably Tripper because of this. Price is the same. And I don't need to be taken to DC and Baltimore.
  • Posted on: 2016-08-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Naanma yamsat
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Supreme Richards
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha mosely
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yvonne antwi
  • Star ratings:
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I recommend this bus!
Please clean the toilet on the bus . The smell is really bad .. Please do something about It
  • Posted on: 2016-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mahalia wallace
  • Star ratings:
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I recommend this bus!
Bathroom was bad
  • Posted on: 2016-08-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mahalia wallace
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LaSasha Nelson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha mosely
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Cynthia Faison
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey holland
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cheyanne Talbot
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Myesha Curtis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Myesha Curtis
  • Star ratings:
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I recommend this bus!
I love using Eastern Travel. Not many issues. Just the restroom this time needed to be cleaned.
  • Posted on: 2016-08-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cynthia Carvajal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: LaSasha Nelson
  • Star ratings:
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I recommend this bus!
Good first experience
  • Posted on: 2016-08-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
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I recommend this bus!
The bus driver started to fall asleep TWICE, swerving the bus almost hitting the side of the highway. when I go to tell the other worker in DC that the driver was falling asleep he says "no no no" and doesn't try to hear what I am telling him. this is VERY dangerous I felt scared for my life and I will make sure to tell everyone that the staff does not care about our safety when driving these buses. completely unacceptable
  • Posted on: 2016-08-19
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: A'Lexus Evans
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I recommend this bus!
I was supposed to be dropped off on west 31st they dropped me off at china town and I was lost and confused
  • Posted on: 2016-08-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: al lott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Katrina Ifill
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aubrey holland
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Livia Baur
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JoJo Man
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Fatimata Ouedaog
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ebone Reliford
  • Star ratings:
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I recommend this bus!
Eastern coach should as a bus pick up/drop off location in New Jersey
  • Posted on: 2016-08-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adia Woodridge
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Prachi Jain
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yanisha Parker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chrismary
  • Star ratings:
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I recommend this bus!
Good service. Safe trip
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lele
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nailah Taylor
  • Star ratings:
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I recommend this bus!
The bus was right on time and the drive was smooth
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ebone
  • Star ratings:
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I recommend this bus!
Everything was okay except the timing. The bus left late from 33rd street and then we arrived in Richmond, Va at 6pm when the itinerary said we would arrive at 3:30pm.
  • Posted on: 2016-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Crystal Rhone
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joanne Louis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Erin
  • Star ratings:
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I recommend this bus!
I was glad I booked online for this bus; there was a line of people out two hours before the bus came to get a ticket, but those of us with tickets got on the bus first. Many people did not make it on and had to wait for the next bus. The positives of the trip: the bus was clean and the seats spacious. The driver was friendly and stopped for a break. The negatives: The bus was about 45 min to 1 hour late, and there was no power on the bus so all my devices died and I had to listen to a really loud guy trying to hit on a girl in the front for most of the trip (this is despite ear plugs). Overall: I would totally do this again. It was cheap and convenient from Times Square to Richmond. We hit traffic on 95, but that wasn't their fault.
  • Posted on: 2016-08-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: kayann
  • Star ratings:
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I recommend this bus!
I have been traveling with eastern for the past 1 year and 6 mnts..now...and I never had any problems. .I always travel..with..Mike andpalmer..they..excellent bus drivers..bathroom all ways clean..bus..clean and smells wonderful. .especially when Mike driving. .the only problem I have is whn..withe have to reach in the city from 5.30..in the morning. .bus Goin too fast. .and thts..on..and Sunday night whn..mikes..drive other wise..everything is..excellent. ..I love driving on your buses..safe..convenient. .reliable. .and bond most of all...clean..
  • Posted on: 2016-08-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Hedda Brown
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Max Valiansky
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I recommend this bus!
Often it's very difficult to buy tickets on line' sites don't work properly, goes on loop, bringing me back to the same screen, I've been already and have all filled out. Or it may say: site is not available, can't find server.
  • Posted on: 2016-08-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dara Reed
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: astrid
  • Star ratings:
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I recommend this bus!
Great service! Everything was clean and we got there on time!
  • Posted on: 2016-08-11
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Norrisa burrough
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Danielle
  • Star ratings:
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I recommend this bus!
Suitcase was taken at a stop before mine by someone else and I had to wait two days to get it back, they did not contact me. Drivers were yelling at and arguing with a handicapped man and made people carry him on board when there was a handicap accessible door.
  • Posted on: 2016-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Janet
  • Star ratings:
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I recommend this bus!
The bus arrived to the departure point on time, but it took about 15 minutes to get everyone on and leave. It was over 40 minutes late getting to New York, but this was due to the traffic in the Lincoln Tunnel.
  • Posted on: 2016-08-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Joseph Hagley
  • Star ratings:
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I recommend this bus!
very highly recommended
  • Posted on: 2016-08-10
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Olubukola Kusimo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-10
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Olubukola Kusimo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ernst Riest
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I recommend this bus!
I didn't go. I made a mistake with the date and the system wouldn't allow me to change it. Disappointing. I have now made another booking for the real date which is Friday 12th,
  • Posted on: 2016-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: PK
  • Star ratings:
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I recommend this bus!
Very good
  • Posted on: 2016-08-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Karen
  • Star ratings:
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I recommend this bus!
I enjoy the trip coming and going. I book another trip to Baltimore, I like to be pick up at 33rd Street.
  • Posted on: 2016-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: HAMEED TUNDE
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I recommend this bus!
Very timely and neat.
  • Posted on: 2016-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brittany Walker
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I recommend this bus!
The DC location is very organized. The bus was on-time and they provide reasonable wifi perks. I would recommend Eastern to a friend if they lived in the DC area (not New York on 7th and 33rd).
  • Posted on: 2016-08-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brianna Walker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naveen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Albert coleman
  • Star ratings:
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I recommend this bus!
Driver was rude
  • Posted on: 2016-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille Campbell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ryan Ortizo
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I recommend this bus!
good service.
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: al lott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranju
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ray
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Finna
  • Star ratings:
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I recommend this bus!
The bus driver to Richmond wasn't very polite and we arrived 3 hours late. The return trip was fine.
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chelsea Staples
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sharone Davis-Sm
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I recommend this bus!
The bus is nice and comfortable to ride. I appreciate the outlets to charge our phones. I have had two bad experiences with the driver. Leaving from Richmond VA. to NYNY. He is SOOOOOOOO Rude. He moved the bus without SAYING anything to anyone. Peopple were trying to get on. He hopped in the driver seat and just moved the bus up and then preceeded to back up. People were scrabbling all over getting out of the way and moving their luggage so it would not get ran over. He made parents throw food away for little children. His remarks to have people arrested were too aggressive. He is a bully. His comments are rude and when he was questioned he always replied he would have them arrested. His sarcasm was annoying and many of the passengers were disqusted. I have been a passenger three times on his bus and each time I sat there fearful of moving because any action will result in him stopping and having someone arrested. However he finds it ok for him to talk on the phone to his significant other laughing and talking about his private life. the customers behind him and in the front row didn't appreciate that. I know because we talked about it. If anyone else was loud talking on the bus he would pull over. But its not fair that he can.
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sophonie
  • Star ratings:
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I recommend this bus!
The bus driver Danny was very rude. He continously yelled instructions to all passengers and made useless threats regarding talking on the phone and rest stop times. He also played movies that were very loud throughout the entire duration of the ride. Finally, Danny was a very poor driver. He would speed up and brake continuously so much that people's belongings were flying off seats and passengers had to hold on for the entire ride. He also was driving way above the speed limit especially while entering or exiting the highway. He is the worst driver I have ever experienced with Eastern.
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Andrea Grant
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Andrea Grant
  • Star ratings:
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I recommend this bus!
The bus that was returning to New York was late. The seat that we got was next to the bathroom.
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: KABRE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Michael
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shemika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chrismary Brown
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I recommend this bus!
Got to my destination safe. Affordable yes I recommend the bus to others.
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
This trip would have been ok but yet once again I see Eastern has another rude ghetto acting black man driving the bus with an attitude and ego. Making several announcements and threats of kicking people off the bus (for common sense things that everybody already knows). Telling people things like "I'll turn the air on/off when I'm READY to", with an attitude. Repeated threats of people getting left behind if they take too long at the rest stop. Again just common sense stuff no need to yell it over and over for like 15 minutes to satisfy your ego. And by the way, if you don't want to hear people talking, why are you driving a BUS??? Maybe in the wrong business.
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Lauren
  • Star ratings:
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I recommend this bus!
Our return trip was so much better than our trip up to NYC. The bus was clean and functioned well. The driver drove the bus smoothly and informed us of timing for the rest stop. Very pleasant trip.
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Durward Brown
  • Star ratings:
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I recommend this bus!
Before the bus left, the driver said, "no talking is allowed, and if you don't like it, to get off the bus. And if you don't want to leave, I will have you arrested." This is before we were even seated on the bus. That is rude. I have ridden this bus many times, and I have never encountered a driver like that
  • Posted on: 2016-08-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Laura
  • Star ratings:
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I recommend this bus!
It was nice i recommend all to use there service we left Virginia at 7:30 am & got to N.Y. 33st @ 2:15/2:20pm it was great timing i slept most of the way, the bathroom wasn't great though i didn't use it
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey Holland
  • Star ratings:
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I recommend this bus!
The driver was a bit rude
  • Posted on: 2016-08-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shifa Banani
  • Star ratings:
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I recommend this bus!
Seats are very hard to sit on
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tana
  • Star ratings:
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I recommend this bus!
Late, always late
  • Posted on: 2016-08-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Deepak Maryankan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Melody
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deniece
  • Star ratings:
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I recommend this bus!
Need working outlets to charge electronic devices
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Thomas
  • Star ratings:
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I recommend this bus!
If they want a cheap ride and are not scared of being 2 hours late i would recommend
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shumba
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Francoise penda
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I recommend this bus!
The drivers are good but the staff at the station is rude and very irrespectful.
  • Posted on: 2016-08-05
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: ABilly
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Shakib
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jintao Li
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: vickie green
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Galina Kirova
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Gina Powell
  • Star ratings:
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I recommend this bus!
I am happy that you have hired bus driver's that make sure rowdy people are not disturbing other people. Please try to get someone at the 33rd Street pick up so people can line up and not try to bum rush the bus. It would be nice to make sure everyone is on a line and waiting instead of waiting by the curb and they don't even have a ticket!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Donna Willis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tachelle
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shemika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deanna gulick
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tyra
  • Star ratings:
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I recommend this bus!
The bus was very cold as always and my seat did not have an arm rest. Other than that no complaints. The driver made sure everyone returned to the bus before leaving the rest stop. That's appreciated.
  • Posted on: 2016-08-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dari
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: sinae song
  • Star ratings:
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I recommend this bus!
Because of repairing a tire, the bus departed at 3:40pm, it was late 40 min.
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: sinae song
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chao Yi Waters
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Phylicia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: hudson
  • Star ratings:
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I recommend this bus!
the trip was very plesant
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adia Woodridge
  • Star ratings:
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I recommend this bus!
Affordable and Convenient
  • Posted on: 2016-08-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maury Hutcheson
  • Star ratings:
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I recommend this bus!
Safe, well managed, and sufficiently comfortable.
  • Posted on: 2016-08-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: SamuelLLivingsto
  • Star ratings:
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I recommend this bus!
Had a emergency with wife was not not able to get on bus at 1pm. Was told that I would lose the money by both Eastern and Gotobus.com. Had to go to another bus company and buy ticket to leave at 5pm. So I lost my entire payment for the round trip. Would at present moment not recommend Eastern or Gotobus.com.Very upset with both companies.
  • Posted on: 2016-08-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Carlos
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: C Grizzell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shifa Banani
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Viv
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: La-Toya
  • Star ratings:
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I recommend this bus!
I would have liked for the bus to have a socket to plug up my tablet to so I could work.
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Destiny
  • Star ratings:
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I recommend this bus!
The bus is too cold and the outlet don't work.
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Martuly
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Martuly Louis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: dari
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Revantkrishna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tamika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Li
  • Star ratings:
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I recommend this bus!
No wifi! No phone charger!
  • Posted on: 2016-08-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Marine Jaouen
  • Star ratings:
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I recommend this bus!
This bus is convenient for me because it is cheap and pickup/dropoff locations are good. However, I have to drive over an hour to Richmond (I was driving from gloucester, va), and because of traffic and I missed the bus by 4 minutes!! The office was closed, no one was around to talk to, customer service phone number was useless (mailbox was full - is this to stop people from getting help?) and I didn't know what to do. Usually the bus doesn't leave on time like this but for me, it was very frustrating that I could not reach the driver or anyone from customer service via phone or talk to anyone. My overall experience here was bad and I may look into different bus services with better customer service.
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zack
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Crystal Rhone
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Leah W.
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Audrey
  • Star ratings:
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I recommend this bus!
Bus smelled a little funky in the morning.
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Martha Frias
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tan Sophie
  • Star ratings:
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I recommend this bus!
The driver is punctual : departure from Allen St exactly at 10am, arrival at Washington EXACTLY at 3 pm. We didn't have time to buy something to eat during the stop because We were allowed 10 mn for using the restrooms (otherwise the schedule is delate). So I suggest to buy sth prior to boarding the bus or bring home made sandwiches.
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: HAMMED TUNDE
  • Star ratings:
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I recommend this bus!
It was pleasurable riding on the bus.
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Masako Kaufman
  • Star ratings:
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I recommend this bus!
Arrival was delayed by half an hour due to the traffic. On the way to New York, there was no bathroom stop while on the return ride, the bathroom stop was made. Is there any standard practice?
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: William
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Lavie
  • Star ratings:
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I recommend this bus!
The 1st bus driver was rude and drove off while I was asking him about my 3:50 bus and he got there at 3:50 stating he was the 2:50 bus and I should pay extra $5 to get on that bus.my bus didn't get there till 6:00
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chi Huei Chan
  • Star ratings:
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I recommend this bus!
I am afraid that my son lost his mobile phone on the coach on July 30 when departure from New York to Washington 8:30. Could pls find it for me?
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anthony Johnson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vincent braddock
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anastasia Zhurav
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Carlos
  • Star ratings:
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I recommend this bus!
The pick up time was correct but we arrived two hours late to our destination. Maybe it was traffic or accidents on the road, I'm giving them the benefit of the doubt and rating them 3 stars out of 5 for punctuality. Aside from arriving late everything else was good.
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: zeelan Basha Sha
  • Star ratings:
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I recommend this bus!
Nice
  • Posted on: 2016-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jennifer Novak
  • Star ratings:
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I recommend this bus!
Bathroom was not working/no toilet paper. Otherwise enjoyed the timeliness of the bus and the convenient hours and ease of travel
  • Posted on: 2016-07-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Natasha Bryant
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark Stewart
  • Star ratings:
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I recommend this bus!
The rest stop was to short to grab some food. I went to the bathroom and ordered something at Burger King and had to go back to the bus before the food was ready. A few more minutes there would be great. Also, I was concerned that staff seemed to get so agitated that one customer wanted to take out their ticket after they dropped their stuff in the bus. I understand this isn't standard practice, but it seemed like a really extreme response even so.
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ei linn
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: C Grizzell
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Li
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chao Yi Waters
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Emma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Crystal Rhone
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Donna
  • Star ratings:
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I recommend this bus!
It was my first time using this bus service, I enjoyed my experience.
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Shaik
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Naveen
  • Star ratings:
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I recommend this bus!
1hr30min late
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kimberly medina
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: James
  • Star ratings:
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I recommend this bus!
I will never ride 12.30 bus from richmond to my again rode this bus twice have never seen a driver so rude to people his name is Mike very nasty driver.
  • Posted on: 2016-07-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dereck
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dereck
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Chenise Gregory
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sonja
  • Star ratings:
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I recommend this bus!
My ticket was for 6:50 pm. I was at the bus stop at 6:20 pm a bus was there however the driver said I was early and would only let me ride if I paid $5.00. I didn't pay the extra money the bus pulled off at 6:30pm and the next bus did not come until 7:40 pm.
  • Posted on: 2016-07-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Crystal Rhone
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Crystal Rhone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Crystal Rhone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Crystal Rhone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Crystal Rhone
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dari
  • Star ratings:
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I recommend this bus!
The last bus I took was late.I was waiting for the bus 40 minutes.
  • Posted on: 2016-07-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sherita Bevans
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Michael Lucas
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Michelle
  • Star ratings:
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I recommend this bus!
There was a delay in departure but not much communication with riders who were waiting on the sidewalk. Also, couldn't find outlets when on board. Still, it's a good value.
  • Posted on: 2016-07-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adrienne
  • Star ratings:
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I recommend this bus!
Both trips gojng and returning were enjoyable. I appreciated the respect and professionalism of the bus drivers ( Mike in Richmond and another guy who drives from NYC on Sundays to Richmond). They are no tolerance but friendly and run a tight ship.
  • Posted on: 2016-07-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Natasha Bryant
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nicholas Smith
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-28
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nicholas Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Li
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Li
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Helen Lobo
  • Star ratings:
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I recommend this bus!
The staff at the Richmond stop were not friendly at all. It was one female who had an attitude. I can tell the ladies are new because I am a frequent costumer and I have never seen them. I like the original Asian man at the Richmond stop.
  • Posted on: 2016-07-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandra
  • Star ratings:
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I recommend this bus!
Restroom button for flushing was not working. That was pretty awful to see for a person who had to use it!!! Other than that all was well.
  • Posted on: 2016-07-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Priscilla Ohene
  • Star ratings:
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I recommend this bus!
The bus wasn't cleaned out. It was a little dirty
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Harrison
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Harrison
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ahmed
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kayla Tillie
  • Star ratings:
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I recommend this bus!
The bus smelled like a dirty toilet
  • Posted on: 2016-07-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ronald Williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naveen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Karen N
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
The smell on the bus was horrible. The bathroom leaked urine on the floor on the outside and inside. Never again!!
  • Posted on: 2016-07-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Chenise
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The seats , though cushy, were right. No leg space. No chargers on the bus for electronic devices? How is that possible in 2016?
  • Posted on: 2016-07-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leiana
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Driver is rude and the people who work with the driver checking tickets. Bathroom is disgusting,other than that just a long ride .
  • Posted on: 2016-07-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yakeema A
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was perfect. The only problem was once the bathroom was in use, the bus started to smell
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tremayne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Amber Williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kevin Cox
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Smooth fast trip.
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ronald Morgan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alexus
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The trip to NY was great but on the way to Richmond there were several problems. We had bus trouble and had to ask what was going on to be informed. We also waited at a gas station for two hours the driver left the bus unattended to get in a cab and help guide the new bus to pick us up. He did not inform anybody he was leaving several people on the bus saw this happen. We were 4 hours behind schedule and nobody apologized or was concern about the inconvenience it caused. Very rude, unprofessional and inconsiderate company! Never riding again!!!
  • Posted on: 2016-07-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joanna Stephens
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Bathroom smell throughout bus; bus late by 1.5 hours
  • Posted on: 2016-07-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Madilyn
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
The place to put your feet was broken. We didn't have any plugins and the WiFi doesn't work.
  • Posted on: 2016-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Connor Livesay
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Everything was great other than on my E-ticket it told me to meet at 31st & 7th ave right Infront of the Astorious bank 20 minutes before bus arrival time (5:30) so at 5 I get to Astorious bank and wait and wait and wait, but no bus and no passengers waiting. Luckily my girlfriend was with me and knows that the Bank of America is a usual bus pick up location. At about 5:30 she walked down to the Bank of America to find he bus boarding its final passengers. I barely made it. I hate to complain but I was just following the directions that were provided to me in the conformation and E-ticket email.
  • Posted on: 2016-07-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vinodh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zijian
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall, it's good.
  • Posted on: 2016-07-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zijian Wang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall,it's good.
  • Posted on: 2016-07-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: baaba
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bathroom was badly kept. The toilet was not designed to be flashed and there was bad urine smell in the bus.
  • Posted on: 2016-07-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha mosely
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tremayne
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Nice long bus ride
  • Posted on: 2016-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nazmul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-24
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Shomara
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus smelled funny and the seats were really uncomfortable.
  • Posted on: 2016-07-24
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Shannell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jackie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Victoria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Divina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very nice ride experience
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Valter Pereira
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
The bus driver didn't speak english, so it was really hard to communicate with him.
  • Posted on: 2016-07-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Valter Pereira
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The USB charger wasn't working.
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Madilyn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was done on time and properly but I really wish their wifi worked or that they had outlets.
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vladimir
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
It was very cold!He decided to freeze us! He spoke by the cell phone
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bellanira
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Peter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Even though my bus had a one hour delay because of traffic, it was great ride and I will be using this company quite often.
  • Posted on: 2016-07-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rushon young
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Very good experience would refer a friend and use again.
  • Posted on: 2016-07-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mark wilson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alissa Donato
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The seats were comfortable I just wish the aisled seats reclined just as the window seats did.
  • Posted on: 2016-07-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: baaba
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Md Atiqur Rahman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I have gone to Washington DC to NY 8.00 am dated 21st July'2016 & back to DC same day 10.30pm bus. Service was good, bus was clean & staff attitudes are also fine. I am happy to take journey with this bus & hopefully will use the same bus for future. I wish better future for all of you, thanks.
  • Posted on: 2016-07-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ledres
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Leonard O.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Fantastic trip. Especially helpful was Eastern Bus gentleman that took tickets for 07/21/2016, 3:30 bus at 33rd and 7th. I've taken bus for over 15 years and always have good experience. Some riders should be on time and honor 15 min. rest stops and not delay bus schedule.
  • Posted on: 2016-07-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Doriga Alves
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: BRITTANY
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Smooth ride.
  • Posted on: 2016-07-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christopher Spir
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alejandra silva
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyler
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus is usually very clean and the service is very efficient. The bathroom could be cleaner and there could be more toilet paper in there.
  • Posted on: 2016-07-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Endashaw Hailu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-20
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ashley Winkler
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would recommend sitting in the front to avoid people walking back and forth to bathroom- oh and don;t rely on bus for electrical outlets or sufficient wifi - take a book, nap or fully charged electronics.
  • Posted on: 2016-07-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kezia Dinelt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This was a terrific experience and better than Megabus, which made the 5 hour trip from NYC to DC last over 8 hours because they changed drivers along the way and had us all wait over 1.5 hours. My experience with Gotobus.com was great the entire trip and we got to our destination on time. I'll book with them again.
  • Posted on: 2016-07-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christina Walker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We need at least one express bus to and from NYC
  • Posted on: 2016-07-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cecilia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
Bus used to be extremely cold and uncomfortable but there has been improvement in the temperature and now it's much more comfortable.
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Matt Lander
  • Star ratings:
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I recommend this bus!
if your only goal is to get somewhere, regardless of how long it takes, then i would recommend this service. The bus arrived 30 minutes late and left my location 45 minutes after it had claimed to leave. I arrived at my destination 1.5 hours later than the trip was planned. this is not my first time traveling with them nor the first time with delays, however it most certainly was the worst. It has shaken my trust in their service. My return is questionable
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: gracia
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Wei WANG
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naveen
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Good
  • Posted on: 2016-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Latoya
  • Star ratings:
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I recommend this bus!
Staff was cynical and unfriendly. But arrive before time which made up for the unfriendly attitude.
  • Posted on: 2016-07-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nikhil Surabhi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan Chan
  • Star ratings:
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I recommend this bus!
No delays but the toilet was broken.
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Oluwaseun Akanni
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Jared Sterling
  • Star ratings:
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I recommend this bus!
It takes you to and from for a reasonable price with outlets to plug in your phone. No complaints over here.
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: norman frazier
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sawyeh
  • Star ratings:
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I recommend this bus!
Great straightforward commute. Got to New York almost an hour late, though.
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria
  • Star ratings:
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I recommend this bus!
Honestly- this was the worst bus ride of all the hundreds of bus life I've taken. The same people playing loud music on their phones started getting into a loud verbal and later near physical brawl. I understand the driver can't change this but setting grounds rules- like about volume control would be nice. There were several children subjected to abusive behavior on this bus and I frankly this would never happen on another bus. Rules help people respect each other.
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: sam
  • Star ratings:
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I recommend this bus!
breaks were too long. Bus had to refuel. Therefore, bus arrived a little late. Luckily just before midnight (when last red line train runs).
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mihaila Yarliysk
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: NIKHIL
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tommy
  • Star ratings:
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I recommend this bus!
I bought a ticket an wen I got to the bus the lady told me there was no more seats ,how cud that be possible if I hav a ticket it's obvious they ova sold tickets for the bus,that's crazy ,I almost didn't have a seat had to sit behind the driver ,,
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: San
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Prem
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Prem
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2016-07-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Vivian Huang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Madhab mathema
  • Star ratings:
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I recommend this bus!
Physical facilities at boarding the bus and getting off need improvement. The driving was good, and the driver demonstrated old driving skill and discipline as well as road courtesy.
  • Posted on: 2016-07-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Zachary Duhaime
  • Star ratings:
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I recommend this bus!
traffic wasn't their fault. otherwise it was a fine trip.
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Madihah Alam
  • Star ratings:
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I recommend this bus!
The bus was very late and the staff was not helpful.
  • Posted on: 2016-07-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Franck Charles
  • Star ratings:
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I recommend this bus!
Good job
  • Posted on: 2016-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mihaila Yarliysk
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nazmul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nazmul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandra Carmona
  • Star ratings:
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I recommend this bus!
The staff at the station were very rude to everyone.
  • Posted on: 2016-07-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Yanaidy
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Simone Johnson
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Avia
  • Star ratings:
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I recommend this bus!
Outlets didn't work. Wifi wasn't that great but I did like the option to watch movies.
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ms Thornton
  • Star ratings:
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I recommend this bus!
My bus has been late the last three times I have caught the bus with Eastern. Aside from that I have seen improvement.
  • Posted on: 2016-07-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marisela
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Analisa Freitas
  • Star ratings:
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I recommend this bus!
it was great to have mostly functioning wifi for a change! and the bus was clean and comfortable. great ticket price. only downside was that we did not leave right on time.
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carlos Lasso
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Charles Cook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Wei WANG
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: NIKHIL
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyler
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Martine laurefor
  • Star ratings:
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I recommend this bus!
I had a great experience, it would of been nice if he had stop for food
  • Posted on: 2016-07-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vineet
  • Star ratings:
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I recommend this bus!
No proper space for legs. Bad air condition.
  • Posted on: 2016-07-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kadidiatou Douco
  • Star ratings:
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I recommend this bus!
It happens to lose my bus(twice $100)with my kids,they are not flexible to refund me any part of my tickets cost,they even not permit me to use the tickets for next trip,sooo rude ,rough
  • Posted on: 2016-07-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pulakesh
  • Star ratings:
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I recommend this bus!
Bus is never on time at pick up place. Always takes atleast 1 hour more than estimated time
  • Posted on: 2016-07-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brandon
  • Star ratings:
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I recommend this bus!
Phenomenal.
  • Posted on: 2016-07-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Latoya
  • Star ratings:
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I recommend this bus!
Bus arrived two hours late with limited traffic
  • Posted on: 2016-07-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: RAVIKANTH REDDY
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: SONJA ANDERSON
  • Star ratings:
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I recommend this bus!
BUS RIDE WAS NICE AND SMOOTH, THE DRIVER WAS A LITTLE BEHIND SCHEDULE NBUT OTHER THAN THAT EVERYTHING WAS GREAT!
  • Posted on: 2016-07-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
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I recommend this bus!
Cool, comfortable ride.
  • Posted on: 2016-07-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Desiz Cintron
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-12
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kimorra reid
  • Star ratings:
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I recommend this bus!
Great bus service
  • Posted on: 2016-07-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jenny
  • Star ratings:
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I recommend this bus!
Staff is very rude. Sits are comfortable. There is no reason why the staff treats passengers so badly, rude, rising their voice and impoliteness. I would recommend a friend this bus with the warning of the staff. Then they will decide if they want such treatment. 100 % of the staff behaves with same manners
  • Posted on: 2016-07-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jenny
  • Star ratings:
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I recommend this bus!
Staff is very rude. Sits are comfortable. There is no reason why the staff treats passengers so badly, rude, rising their voice and impoliteness.
  • Posted on: 2016-07-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ciara Banks
  • Star ratings:
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I recommend this bus!
Bus was 30mins late, no outlets, no wifi.
  • Posted on: 2016-07-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sean
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Peta-Gay
  • Star ratings:
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I recommend this bus!
For a Chinese Bus, it was a very good experience. There was literally no different than a Megabus.
  • Posted on: 2016-07-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Helen W
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus was clean and smelled clean. Took the red eye bus to NYC. The ride was smooth and comfortable
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zoe
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kelvin Beard
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The coach temperature so to low. Persons were feeling cold.
  • Posted on: 2016-07-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kim
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: M Grant
  • Star ratings:
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I recommend this bus!
Bathroom needs a deodorizing system.
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yelena
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kadijah hall
  • Star ratings:
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I recommend this bus!
Driver was very polite. Staff by eastern was very rude and nasty. Not customer friendly at all. Will never ride again. I was explaining my situation on how the 5:00pm bus left early so I missed it and didn't let me on for the 12:30am bus I had to speak to the driver.
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: August
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sarah
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
There should be plugs on every bus. I think the bus driver should also announce what time the bus will be arriving if it is running late to its destination.
  • Posted on: 2016-07-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Brian Dinan
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nora Keller
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tamera Bell
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ADI
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I must say that ALL of the bad feedbacks turned out to be WRONG! the bus left on time, the driver spoke good English and everything was in order.
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tia
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
For the price I paid with a coupon applied it was reasonable enough.
  • Posted on: 2016-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bryan Eley
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Great company!
  • Posted on: 2016-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shumon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bryan Eley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great company!
  • Posted on: 2016-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mamadou Bah
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
AA++ best price, excellent Wifi and was extremely convenient. I Greatly recommend this to everyone!!!
  • Posted on: 2016-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shakib
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Natalie
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I found the driver to be rude. And he left an older lady at the rest stop. Knowing her belongings were on the bus and it was a senior citizen. He couldve waited a few minutes for her. But he seemed not to care and when everyone was saying she wasnt on the bus he ignored us and took off. He was very rude about it.
  • Posted on: 2016-07-10
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Cherno Lamin Jal
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Simegn haile
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Veliscia James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kelvin Beard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ariel
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great drive, great experience. The only downside was that the bus arrived behind schedule, which was unfortunate. But still, highly recommended.
  • Posted on: 2016-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nazmul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Omar
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
It was my worst experience in this bus, the driver came super late and he making his own rules and he drives like a crazy men and stops a lot
  • Posted on: 2016-07-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: wei
  • Star ratings:
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I recommend this bus!
some horrible passangers on the bus to make me start worrying about my safety but luckily nothing happened. cheap and punctural compare to other ways of transportation
  • Posted on: 2016-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tyana Vann
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andie Hochenberg
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great trip
  • Posted on: 2016-07-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Linda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jorge
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Patrick
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus was late to destination which led me to miss a second bus with the same company no refund given
  • Posted on: 2016-07-08
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Tony
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Justin
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
bus said it had outlets, which it did but only 2 or 3 seats did it actually work, the wifi only worked for the first leg of the trip
  • Posted on: 2016-07-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ibrahim Khazns
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Linda Dinkins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayla
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Over full bus, had to leave passengers in the city of Baltimore
  • Posted on: 2016-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brandy-Courtney
  • Star ratings:
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I recommend this bus!
Outlets didn't work, nor did the internet. Please don't advertise what isn't available, it's misleading. The driver was very rude when asked about the internet. He also stopped the bus in an alley ( next plenty of rest stops) so HE can use the bus restroom, when he could've easily stopped at the rest stop so we can all take a quick break.
  • Posted on: 2016-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Samuele
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisette Martinea
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Latasha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
The driver was texting while driving the bus at speeds of 80 miles per hour. He was on facetime while driving, he kept his eyes on the phone which caused the bus to swerve several times on several occasions. He had to hit the brakes hard because of cars coming over that he didnt notice until he looked up from the phone.
  • Posted on: 2016-07-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tanisha Lumpkin
  • Star ratings:
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I recommend this bus!
I always enjoy using Gotobus for my out of town travels.
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Olivia Pagano
  • Star ratings:
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I recommend this bus!
Thanks for a great trip!
  • Posted on: 2016-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hao Bai
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Shakera Vaughan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I rode on a newer bus that was very clean. The driver was very professional and safe.
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Needs Tissue in the bathroom, bus was late and Driver seemed to have an issue that time. other than that, all good.
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Comfortable ride
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
i WILL CONTINUE TO USE EASTERN BUS< NO COMPLAINTS!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Eastern bus rocks!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Eastern Bus has great service and the cleanest bathrooms!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I LOVE GOTOBUS!!!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always on time but this time it was a little late :)
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
#1 bus company on Gotobus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Been using GOtobus for years!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Eastern is the best
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Eastern Bus Yahhh!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This ride wasn't as pleasant as the rest but I've had very few experiences like this.
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I love Eastern Bus!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Been traveling with Eastern Bus for years, will not choose any other company.
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Reliable bus Service
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I love Eastern Bus Company. They are very accommodating and professional. Customer support is very nice.
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sawyeh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
After taking Focus Travel Inc on my way there and having the most awful and smelly experience ever, Eastern was a sigh of relief. Always clean, always on time, working outlets and a comfortable row to myself!
  • Posted on: 2016-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: shaquain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
good
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pavel Panchekha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus scheduled for 9:30 was full and I was told to take the 13:30 instead. In effect, I was 4 hours late. Unacceptable.
  • Posted on: 2016-07-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Jennifer Woody
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I am very pleased with the bus service to and from my destination. The buses were fairly on time and I got to my destination safe and sound. Keep up the good work and I recommend your company to any and everybody!!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cecilia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-06
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Geraldine Woodar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Another great experience.
  • Posted on: 2016-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mary
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
prompt, reliable service. Been using them for the past 5 years to commute between DC and NYC-
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan V. Chan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Washroom needs toilet paper and hand disinfectant
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Wifi was not as great as expected
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kenya Jacobs
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Convenient and Affordable
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pascale
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Best bus company I've had the pleasure of using. Communication was very clear. The bus departed on time and arrived earlier than stated. Also the charter bus was very clean and comfortable. Will be uninformed only Eastern in the future
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: chase
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Roseadra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Frequent Travele
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My overall experience was below average due to the lack of punctuality of the scheduled departure time. The bus departed approximately 1.5 hours later than scheduled time. Otherwise, the trip would have been a very positive above average travel experience.
  • Posted on: 2016-07-05
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tracy s wang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nellie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Clark Barnhart
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Saw roaches on bus and it smelled bad. I'll keep riding because it's so cheap but seriously, do something about the roaches on the bus
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Keiannis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Felix arroyo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JAMAR
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jonathan Chan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The toilet could at least use toilet paper and hand disinfectant. The driver was courteous but the staff could be more polite. Explain they are in a hurry and will remember to deal with a passenger later.
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joren
  • Star ratings:
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I recommend this bus!
Gets you from NYC to DC
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kritika Pattalam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kritika Pattalam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kritika Pattalam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kritika Pattalam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sharon Griffith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Wifi never works and some electrical outlets don't work. And bus can be a little cold
  • Posted on: 2016-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lateemar
  • Star ratings:
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I recommend this bus!
very enjoyable ride
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jennifer iragne
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mihikouwe kpatch
  • Star ratings:
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I recommend this bus!
we had an accident and the driver didn't call the police to report the accident. I feel pain all over my body. the driver slept on the steering wheel and hit a truck. driver hit the back of the truck and he is still lying that it's the truck driver's fault. the driver was a professional driver, he did not receive any training, not even a firt aid traing, there's no firt aid kit in the bus, I asked to get one but the driver did not give it to me. the driver said another bus is comming to get us in a few minutes but we waited over 2 hours; I got in New yorl very late and I couldn't be at the appointment I was going to. I need someone to send me an email mjkpatcha@gmail.com for a settlement or else, I will let my lawyer to get in touch with and I don't think you will like that.
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Maria Rodriguez
  • Star ratings:
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I recommend this bus!
You turned a 6hour ride into a 10hour ride. I came from New York to Richmond, my bus was suppose to arrive at 3:30pm. We did not get to richmond until 6:00pm it was RIDICULOUS, i have never experianced anything like that. Unbelievable!! I been on bolt bus, grey hound, and this never ever happened even with traffic bolt bus & grey hound arrived on time. Worst experience ever!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cynthia Carvajal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Deson Hall
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Overall, the ride was good, but the top of the bus was shaking like it was raining on top of the bus.
  • Posted on: 2016-07-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mikołaj
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mikołaj
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-07-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alexus Stanley
  • Star ratings:
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I recommend this bus!
Plugs were not working & Smell was a little off
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tania
  • Star ratings:
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I recommend this bus!
I intended to travel on 7/2 , however I accidentally scheduled the tickets for 7/1. The attendants were very rude in explaining that they would not honor them.
  • Posted on: 2016-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Courtney McCrimm
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Gina Powell
  • Star ratings:
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I recommend this bus!
Inexpensive and fast. Why drive when you have gotobus?
  • Posted on: 2016-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nguyen Van Thang
  • Star ratings:
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I recommend this bus!
Very good bus: comfortable seats, very clean restroom and not noisy.
  • Posted on: 2016-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark K.
  • Star ratings:
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I recommend this bus!
Left from NYC to Washington, DC July 4, weekend (Friday) around 4:30 PM Bus actually left a little after 5 PM. Not bad for a holiday weekend. Outlets near every seat allowed me to charge my phone. BTrip took 5 1/2 hours instead of 4 1/2 hours. This was good when you consider NYC traffic which took us one whole hour just to get to the Lincoln tunnel which is only several blocks away. Still the driver made good time which included a 15 minute stop at a rest stop in Maryland plus a stop in Baltimore.
  • Posted on: 2016-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tyra
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zeelan Basha Sha
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2016-07-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Basha Sha
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
Good
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Theresa Brown
  • Star ratings:
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I recommend this bus!
The bathroom is always dirty and no one cares
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bo Rennison
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: kenyajacobs12@ya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: RAVIKANTH REDDY
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jenna Stoehr
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marcus Seabrook
  • Star ratings:
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I recommend this bus!
Excellent service prompt courteous clean bus etc.
  • Posted on: 2016-07-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ewa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-07-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yasuna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: willodean
  • Star ratings:
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I recommend this bus!
never any toilet tissue in the restroom
  • Posted on: 2016-06-30
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Mariela
  • Star ratings:
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I recommend this bus!
The service was good but the schedule was 9 pm to Rockville MD, we got there at 10:30.. if I new that, I would have reconsidered since I was traveling with a 2 years old. Kinda too long for a child, if it was just me, everything would have been 5 stars.
  • Posted on: 2016-06-30
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Sennela Polite
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Deson Hall
  • Star ratings:
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I recommend this bus!
The bus driver was polite. He made a rest stop which was convenient. My biggest problem was that the bathroom was not clean. It smelled really bad and it emanated throughout the bus for periods of time when someone entered and left.
  • Posted on: 2016-06-29
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Adrian Balthrop
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Stacy Fredericks
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-06-29
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Geraldine Woodar
  • Star ratings:
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I recommend this bus!
Our driver takes his job seriously and has high standards regarding the transport experience. He is very clear about 15 minute break opportunities which is helpful for the riders.
  • Posted on: 2016-06-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marie Denis
  • Star ratings:
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I recommend this bus!
Amazing service cost effective
  • Posted on: 2016-06-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tracy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amrit pal singh
  • Star ratings:
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I recommend this bus!
Good schedule
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Epson
  • Star ratings:
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I recommend this bus!
Bus arrive much later to our destination than scheduled
  • Posted on: 2016-06-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jamal
  • Star ratings:
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I recommend this bus!
The service was OK but the bus arrived much later than the advertised schedule
  • Posted on: 2016-06-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bryan Eley
  • Star ratings:
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I recommend this bus!
Great Company!
  • Posted on: 2016-06-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Felix arroyo
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Latoya brown
  • Star ratings:
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I recommend this bus!
Windows should be cleaned
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: carl silverberg
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
As one who has been addicted to Amtrak, never more for that kind of money. The bus is clean, neat, showed up on time and arrived on time. Would have liked a bit more legroom and certainly power outlets but the wifi worked perfectly. Would use GoToBus again.
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christine
  • Star ratings:
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I recommend this bus!
I've used Eastern a number of times and have had both good and bad experiences. My most recent trip was quite smooth, and we only arrived 15 minutes later than scheduled.
  • Posted on: 2016-06-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Priti Amin Perei
  • Star ratings:
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I recommend this bus!
WiFi in d bus should allow us to browse the Internet n Google maps and not be limited to the movies offered by GOTOBUS.COM. Bus driver n d ticket checker should communicate politely even if they can't speak fluent English.
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Imani
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Imani
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Lateemar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale J Scott
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-06-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale J Scott
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Robin Obst
  • Star ratings:
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I recommend this bus!
Clean and early. When I arrived at the DC office where the staff was nice and courteous.
  • Posted on: 2016-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jody
  • Star ratings:
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I recommend this bus!
Didn't make the bus is it possible for a refund?
  • Posted on: 2016-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leong yee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amrit
  • Star ratings:
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I recommend this bus!
Bus is really comfortable
  • Posted on: 2016-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amrit
  • Star ratings:
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I recommend this bus!
Bus is always on time
  • Posted on: 2016-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: derrick Burley
  • Star ratings:
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I recommend this bus!
I was at the wrong location to catch the bus. ..and nobody was able to help me get to the right location...i called the number. .but no-one answered ..i was upset..i was unable to ride the bus...i missed it and go no assistance at all
  • Posted on: 2016-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benjamin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Murtaza Razzak
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-06-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Keonna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mado Ngoya
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-06-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Era
  • Star ratings:
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I recommend this bus!
On the positive side, this is an efficient affordable way to get from D.C. to New York. The bus was punctual, and we all got to New York safely. On the negative side, everyone's experience would benefit greatly from some rules and monitoring. For example, the bus driver was shouting on the phone in Chinese throughout the trip. I had to change seats from the front all the way to the back to escape the shouting and in order to be able to read or may be take a nap - which could help make this long 5-hour trip more bearable. I also was worried that the driver was not really concentrated on the road and was distracted by his passionate and involved communication on the phone. Also, it would be nice if passengers are reminded that eating smelly food (e.g., barbecued chicken, like the passenger next to me) on the bus is inconsiderate, and makes this a miserable experience for the rest of the passengers. My two cents!
  • Posted on: 2016-06-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LaChaun Brooks
  • Star ratings:
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I recommend this bus!
I love to use Eastern opposed to the other companies that offer services to and from VA and NY. However the bus driver I encountered on 6/23/16 leaving from NY to VA @ 3:30, was very very rude and disrespectful. He was disrespectful and I was rather upset at his tone and actions. I would hope he is spoken to and dealt with in a professional manner. I would hope to NOT encounter him again. I have never had an issue with any of the EASTERN staff or drivers but this particukar one was obnoxious. He was even disrespectful towards his fellow co-wirkers who were taking tickets and loading the bus. This us total unacceptable behavior. He should be professional at all times. Other than that, I have no other issues wuth Eastern and will travel with the company again.
  • Posted on: 2016-06-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: forte
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-23
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: yinghsuan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Matthew Stanley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakia Rollock
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: gabriel gall
  • Star ratings:
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I recommend this bus!
They charge 10 dollars to stow your bicycle under the bus. Please post this on your site. thanks
  • Posted on: 2016-06-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Treshaun Randolp
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayla
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great trip, we arrived on time. Just wished the floor and seats were a little cleaner
  • Posted on: 2016-06-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Abdoul Akinocho
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: danielle hunt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Patricia aPPLETO
  • Star ratings:
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I recommend this bus!
6/17/2016 10:30 bus left at 11;30 BECASUE BUS DRIVER THROW OFF CUSTOMER WHO REFUSED TO GET OFF UNTIL POLICE CAME. GOT TO Richmond VA at 5;40AM INSTEAD OF 4;30 AM VERY UP SET
  • Posted on: 2016-06-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sarah
  • Star ratings:
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I recommend this bus!
Eastern is THE Best. I always know it will be a great trip when I ride Eastern.
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mathieu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Priscilla
  • Star ratings:
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I recommend this bus!
Should be more then a 10 min break at a pit stop by the time u walk in order food n wait for it and use the bathroom go get ya food it's already 10 mins fast the lines are crazy at pit stops we aren't the only ones traveling so maybe a 15-20 min break would be my only comment about my ride everything else was great for me
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Travis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Crystal
  • Star ratings:
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I recommend this bus!
Terrible Experience. Crowded smelly bus
  • Posted on: 2016-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Natalie Brown
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dylan
  • Star ratings:
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I recommend this bus!
This bus company is often late
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anthony
  • Star ratings:
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I recommend this bus!
Whenever you travel from the W 33 Street location, there is always an Eastern employee there that ensures the line runs smoothly. By that I mean, no one jumps to the head of the line, etc. Not so at the Allen Street location. There is no order, you could be there standing on the line and other passengers just walk up and try to get ahead of you, especially the Chinese passengers, they have no respect or manners. I would suggest that they duplicate the same procedures from the W 33 St location at the Allen St location.
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alison
  • Star ratings:
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I recommend this bus!
Wifi on bus blocked my use of netflix and hulu- kinda not cool
  • Posted on: 2016-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Wei
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mark Wilson
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Felicia G
  • Star ratings:
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I recommend this bus!
Eastern is definitely one of the better rides that come out of DC- definitely would recommend, especially because they usually get you to your destination early and are the cleanest. I only wish the wifi was stronger.
  • Posted on: 2016-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Danielle
  • Star ratings:
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I recommend this bus!
The driver Mike was very firm with ensuring the company guidelines were met. His dedication to the safety and comfort of all passengers was appreciated
  • Posted on: 2016-06-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: LeTisha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: NAZMUL
  • Star ratings:
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I recommend this bus!
Not to good ,not to bad
  • Posted on: 2016-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Beverly Fontaine
  • Star ratings:
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I recommend this bus!
Very good service. My phone dropped in the bus and I only missed it after I left the bus. need the phone. It is a BLU phone. Call 7186071385, 3478442516, 7188487769 if retrieved on the bus. I am a visitor to the US and would love to have the phone back which has all the memories of being on Eastern Bus and my visit to the US. I recommend that Eastern develop and Loss and found counter which one can go too when Items are missing. Thanks
  • Posted on: 2016-06-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Wei WANG
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Fatima
  • Star ratings:
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I recommend this bus!
Cheap & some what easy
  • Posted on: 2016-06-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Newland
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2016-06-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Letisha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Catherine
  • Star ratings:
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I recommend this bus!
Wifi didn't work well.
  • Posted on: 2016-06-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mia Wright-Ross
  • Star ratings:
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I recommend this bus!
I regularly take this route but this te was a very unpleasant experience. not because of the driver, Mike is always superb, but the customers were very rude and disruptive on the bus. it is the first time I've had this experience
  • Posted on: 2016-06-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Willie White
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brittany
  • Star ratings:
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I recommend this bus!
Great ride!
  • Posted on: 2016-06-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brittany
  • Star ratings:
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I recommend this bus!
Brand new bus! The power outlets were a huge plus! The bus even arrived earlier than expected!
  • Posted on: 2016-06-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: shanequa rice
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tania perez
  • Star ratings:
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I recommend this bus!
I use the bus ever other week because of my job & it's really good the only thing is the buses start to need being on time there's been 3 times already I've had to wait for me then 30 mins more , I'm starting to think wether I should stay with eastern or just so Megabus again
  • Posted on: 2016-06-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shawnna Kelsey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-06-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paula
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Keon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony Yuen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Shaney Akinlade
  • Star ratings:
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I recommend this bus!
Always a great value.
  • Posted on: 2016-06-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chiquita
  • Star ratings:
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I recommend this bus!
Very smooth, quiet, quick ride, w/ limited stops. Would definitely recommend this service!
  • Posted on: 2016-06-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Debra Lewis
  • Star ratings:
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I recommend this bus!
Please make sure there is always toilet tissue and soap (hand sanitizer) in the bathroom
  • Posted on: 2016-06-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Diana
  • Star ratings:
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I recommend this bus!
I could not get wifi
  • Posted on: 2016-06-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anthony Carter
  • Star ratings:
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I recommend this bus!
Eastern is the best possible way to travel, I'd recommend them over greyhound or any other bus service.
  • Posted on: 2016-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Semhal
  • Star ratings:
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I recommend this bus!
Bus driver was hitting bumps and the brakes like they were nothing.
  • Posted on: 2016-06-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Hi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: yi chun chang
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-13
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: MYO HAN
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pratyusha Mutyal
  • Star ratings:
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I recommend this bus!
The toilet could have been more female friendly
  • Posted on: 2016-06-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney Harriso
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sharon Granderso
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Fabricio Quaglia
  • Star ratings:
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I recommend this bus!
A cheap and good option to go to NYC. Since I don't speak english very well it was hard for me to understand the staff because of the accent.
  • Posted on: 2016-06-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Abhi
  • Star ratings:
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I recommend this bus!
No wi-fi on the bus, zero communication from the driver
  • Posted on: 2016-06-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Vonda Tolson
  • Star ratings:
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I recommend this bus!
Very nice ride
  • Posted on: 2016-06-11
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Shaney
  • Star ratings:
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I recommend this bus!
Great value.
  • Posted on: 2016-06-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chloe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chloe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chloe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ynis Isimbi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-10
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Minjun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-10
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Minjun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dlaja
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Older bus without enough sockets
  • Posted on: 2016-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent
  • Posted on: 2016-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Good
  • Posted on: 2016-06-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zeelan Basha Sha
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2016-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zeelan Basha Sha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nice
  • Posted on: 2016-06-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gisela
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-08
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony Yuen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Teresa Davis
  • Star ratings:
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I recommend this bus!
33 & 7th Ave need cover from the elements and place to sit especially for those of us who have back and knee problems. All disabilities are not visible. Other than that no problem. Need someone in place there to keep people who come late from getting in front of the line. Annoying. Thanks
  • Posted on: 2016-06-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tiana
  • Star ratings:
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I recommend this bus!
It was good experience for my first time
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kristin ford
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Kristin ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kristin ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kristin ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Kristin ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kristinford10
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nataly
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: makda amare
  • Star ratings:
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I recommend this bus!
I would recommend it for its affordable price
  • Posted on: 2016-06-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Abhi
  • Star ratings:
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I recommend this bus!
Not much communication by the driver; time wasted at DC and Baltimore and eventually reached NYC about 30 minutes later than what we could have accomplished. Overall okay experience.
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Abhi
  • Star ratings:
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I recommend this bus!
I liked the driver on this bus and the way he disciplined everyone, and the fact that the bus reached Richmond by 10 pm (30 mins behind schedule).
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Coraine
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deborah legree
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cameron
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great service on time, the drivers a polite and I got were was going safely.
  • Posted on: 2016-06-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shubham
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Abhi
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Very happy with the timely service and on time drop.
  • Posted on: 2016-06-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shontae
  • Star ratings:
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I recommend this bus!
Very good service. Ride was smooth and safe
  • Posted on: 2016-06-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Uwe Baker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-06-01
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Elizabeth
  • Star ratings:
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I recommend this bus!
The bus itself was great. However the driver did not stop in Baltimore. Apparently he had asked if anyone was going to Baltimore and then since no one responded (he has very hard to understand) he skipped the stop. I do not understand why he ASKED. He knew there was a passenger TICKETED to go to Baltimore - if you have a TICKETED customer and you know this, as the bus driver you need to stop in Baltimore. I have never heard of a bus driver asking. All the passenger information is printed out and given to them before the trip so I found this whole experience horrific and unprofessional. Furthermore, I heard him talking badly about me in D.C. to other customers about how it was my fault because he "asked" and I did not answer. Wow! Talking about me when I was standing right there trying to justify his actions and blame me for him not doing his job. Anyone on that bus knows he was hard to understand because he mainly barked his rules out at us, letting us know he had no problem leaving us on the side of the road if we had any issues with his rules. I don't think anyone did but he did not need to speak to us in that way.
  • Posted on: 2016-06-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-06-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kristin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joshua Jackson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Geoffrey Wolson
  • Star ratings:
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I recommend this bus!
Good service yet again.
  • Posted on: 2016-05-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cameron Fitzpatr
  • Star ratings:
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I recommend this bus!
I am a loyal rider of Eastern Bus. It's convenient for me there are new and always clean.
  • Posted on: 2016-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Leong Yee Ng
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Fazil Aliev
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zhou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-28
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Yasmin Hernandez
  • Star ratings:
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I recommend this bus!
The driver was not pleasant at all; very rude in fact. One of the passengers forgot something on the bus and the driver just took off with him still on the bus and wouldn't let him off until 5 blocks down the road and using profanity. The driver was a very aggressive driver. I was actually a little fearful.
  • Posted on: 2016-05-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Eugene
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leong Yee ng
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-05-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marie Denis
  • Star ratings:
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I recommend this bus!
Great service very happy no complaints
  • Posted on: 2016-05-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Annie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: clonaldo
  • Star ratings:
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I recommend this bus!
driver from nyc/dc ansered several moble call during the trip, and from dc/nyc discussed with a customer before depárture
  • Posted on: 2016-05-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Veliscia James
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camil Grant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Russell Cox
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Staff needs to be a bit nicer to their patrons
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Kwon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camil Grant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Josue Ceniceros
  • Star ratings:
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I recommend this bus!
This has been by far our best Goto Bus experience yet! We were impressed with the free wifi, the electrical outlets and the superb condition of the buses. However, we were disappointed with the rated R movies featuring graphic violence and explicit language. Perhaps a family film would be a better option. Other than that we enjoyed our experience and will definitely ride again!
  • Posted on: 2016-05-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Taniamarie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Stacy Fredericks
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I wish they had that same type of check they have in New York 33rd Street in Richmond, VA. This will eliminate people skipping the lines. I also have an elderly mother that can't see well and it's not accommodations for her to get on first. I like the bus driver in Richmond, VA midnight bus to NYC he dont play. He is on time and he goes by the rules of the bus if you don't like it get off. I wish all the outlets work going back to Richmond but all is well. I also like the person that is monitoring the lines on 33rd street. He checks you in and makes sure everyone is lined up correctly. Keep up the good work and improvements. Thanks
  • Posted on: 2016-05-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Valerie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JoJo Man
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: meaza abegaz
  • Star ratings:
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I recommend this bus!
Always on time
  • Posted on: 2016-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Fidelis
  • Star ratings:
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I recommend this bus!
Terrible staff, not customer friendly.
  • Posted on: 2016-05-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Remi
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tatchiyana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Selim S H Chowdh
  • Star ratings:
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I recommend this bus!
My first time journey by bus through bus to DC, it was pleasant and nice for me. I enjoyed the ride.
  • Posted on: 2016-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kedena Thompson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hasseba
  • Star ratings:
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I recommend this bus!
last week I bought tickets for some friends to travel to Washington DC and they informed that their bus ride was wonderful so I will recommend Goto buse.com to everyone . Thank you
  • Posted on: 2016-05-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sonia
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Phil Silva
  • Star ratings:
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I recommend this bus!
Way better than my previous trip
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette
  • Star ratings:
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I recommend this bus!
Bathrooms could be cleaner.
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Carlos Jimenez
  • Star ratings:
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I recommend this bus!
bux s Driver is professional
  • Posted on: 2016-05-23
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: charmaine
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha wilson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sheila Klauck
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Marlene
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Katherine davila
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zachary Gray
  • Star ratings:
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I recommend this bus!
Please allow free bike transportation.
  • Posted on: 2016-05-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zachary Gray
  • Star ratings:
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I recommend this bus!
Site policy and bicycle information should be more clear.
  • Posted on: 2016-05-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Zachary Gray
  • Star ratings:
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I recommend this bus!
Luggage Policy Should be Clear on both the site and the ticket booth.
  • Posted on: 2016-05-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Desiz Cintron
  • Star ratings:
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I recommend this bus!
Best bus in the world!!
  • Posted on: 2016-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bella
  • Star ratings:
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I recommend this bus!
The driver drove a bit too fast at some point had passengers flying around the bus
  • Posted on: 2016-05-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Estelle
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nazmul
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nazmul
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I recommend this bus!
  • Posted on: 2016-05-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: charmaine mcinto
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I recommend this bus!
  • Posted on: 2016-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Matt Moleda
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I recommend this bus!
Our driver Mike was amazing. No food on bus, no loud noise. It perfect. He really handled the situation like a true leader. Thanks Mike!!!
  • Posted on: 2016-05-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Martha Griffin
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I recommend this bus!
  • Posted on: 2016-05-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Angelica
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I recommend this bus!
  • Posted on: 2016-05-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Angelica
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I recommend this bus!
  • Posted on: 2016-05-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Heaven Belton
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I recommend this bus!
This bus is always late! I was supposed to get to Richmond at 7:30 didn't arrive until 9:30pm! This is a bit too much. Need to work on time management.
  • Posted on: 2016-05-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Dwij
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I recommend this bus!
The bus driver was very rude and he even left a passenger at the mid way. Even after telling him to stop he shouted and said I will not stop no matter what. I will never travel in such a bus
  • Posted on: 2016-05-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: James Somerville
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I recommend this bus!
I'm not sure why I got on the bus in Chinatown when it also stopped at Penn Station. If I had known, I might have boarded there. But I did get a good seat and had a very comfortable trip. Thank you for making travel from New York to Richmond affordable!
  • Posted on: 2016-05-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sam
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I recommend this bus!
  • Posted on: 2016-05-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Phil
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I recommend this bus!
Bathroom was really dirty and smelled bad
  • Posted on: 2016-05-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sam
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I recommend this bus!
Keep up the great work my family was very comfortable with your service
  • Posted on: 2016-05-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wynona Oxendine
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I recommend this bus!
  • Posted on: 2016-05-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sean Powell
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I recommend this bus!
Clean bus, fast reliable transportation
  • Posted on: 2016-05-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kedena Thompson
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I recommend this bus!
  • Posted on: 2016-05-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Guinevere Mills
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I recommend this bus!
Once again the bus did not return to the Allen St. dropoff. This time the driver did announce that this may happen. Also the driver only gave a 10 minute bus stop rest. Where as prior to that, the bus had not moved for 20 minutes, as he was not on the bus. Yet it was just a few yards from the rest stop.
  • Posted on: 2016-05-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deep
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I recommend this bus!
  • Posted on: 2016-05-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Linda
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I recommend this bus!
  • Posted on: 2016-05-18
  • Depature: New York, NY
  • Arrival: Wa