Eastern Coach Rating & Reviews

4386 Reviews

Find and read all the latest Eastern Coach reviews from fellow bus travelers. These verified Eastern Coach reviews have been submitted from real customers who booked their Eastern Coach tickets on GotoBus.com. The customer reviews evaluate Eastern Coach service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
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I recommend this bus!
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Talith
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I recommend this bus!
The bus was late and didnt get to Richmond until almost 12 midnite.We were supposed to arrive at 9:30 pm
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Matthew Hutcheso
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I recommend this bus!
Staff and driver were excellent. The bus seats were clean and in good condition, but not too comfortable. They had seat belts, which helped, but they should be more scooped, so you don't slide forward.
  • Posted on: 2017-05-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion Habtamu
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion Habtamu
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion Habtamu
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joyce
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: joyce
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: joyce
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tajanae Griffin
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I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
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I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
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I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bradley Booker
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I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bradley Booker
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I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Klinaya
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I recommend this bus!
Bus was an hour late we got in an hr and 15 mins late
  • Posted on: 2017-05-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Heaven Belton
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I recommend this bus!
The bus is always late to get back to Richmond! This is really an inconvenience especially because I have someone waiting for me .
  • Posted on: 2017-05-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Fletcher
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I recommend this bus!
Lavatory was smelly and covered in urine. While there were power outlets at every row, wifi did not work or could not handle the number of devices logging-on. Bus was on-time due to almost no traffic, but driver took a break in downtown DC instead of Delaware house. The Delaware house has easier access to food and clean restrooms than just stopping on the street corner in DC.
  • Posted on: 2017-05-23
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Bishal
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I recommend this bus!
  • Posted on: 2017-05-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cleveland ruff
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I recommend this bus!
The ride was comfortable and not bumpy at all would definitely ride again
  • Posted on: 2017-05-22
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Shiou Yun Liu
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I recommend this bus!
The bus had mechanical problems ever since picking up the passengers from Rockville, MD resulting in about 2-hour delay arriving at the Penn Station than scheduled.
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cleveland ruff
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I recommend this bus!
On time very good service!!!
  • Posted on: 2017-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Diana Ainembabaz
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I recommend this bus!
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sarah Rutherford
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I recommend this bus!
  • Posted on: 2017-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sarah Rutherford
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I recommend this bus!
I was shocked that for such a long trip, this bus didn't have electronic outlets. It made it very difficult to conserve my battery and arrange a ride for my arrival.
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Jose M. Rivera
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I recommend this bus!
Great service, punctuality excellent, need to keep the toilets a lot cleaner. Thank you
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves cherilas
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I recommend this bus!
I arrived on time
  • Posted on: 2017-05-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: jessie
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I recommend this bus!
Can you ask people to use their headphones when to listen to music?
  • Posted on: 2017-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kritika
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I recommend this bus!
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa
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I recommend this bus!
  • Posted on: 2017-05-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves cherilas
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I recommend this bus!
  • Posted on: 2017-05-21
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Feng Chen
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I recommend this bus!
  • Posted on: 2017-05-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Walter
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I recommend this bus!
  • Posted on: 2017-05-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Maiya
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I recommend this bus!
  • Posted on: 2017-05-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Patty
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I recommend this bus!
Thank god they change staff! The other staff was very mean.
  • Posted on: 2017-05-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Fletcher
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I recommend this bus!
On time. Bus was reasonably clean. Power outlet at every row. Wifi was not working.
  • Posted on: 2017-05-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: William Fletcher
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I recommend this bus!
Bus arrived for pick-up nearly 30 mins late. Power outlets not at every seat. Wifi not able to handle the number of passengers (spotty/slow).
  • Posted on: 2017-05-19
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Terrian Gilpin
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I recommend this bus!
  • Posted on: 2017-05-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan chung
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I recommend this bus!
  • Posted on: 2017-05-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: dan
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I recommend this bus!
  • Posted on: 2017-05-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jharrayne McKnig
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I recommend this bus!
All the plugs on the left side of the bus were out of order. Other than that it was decent travel.
  • Posted on: 2017-05-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Koushambi Mitra
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I recommend this bus!
  • Posted on: 2017-05-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: mark
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I recommend this bus!
  • Posted on: 2017-05-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
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I recommend this bus!
  • Posted on: 2017-05-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ja'Nae Washingto
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I recommend this bus!
Stop saying there's electrical outlets on the bus when there isn't or they don't even work
  • Posted on: 2017-05-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: cheryl
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I recommend this bus!
  • Posted on: 2017-05-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Leroy
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I recommend this bus!
I would suggest a clear sign for the pick up location. It's actually on the other side of the street. When you have bags and a suitcase and you're crossing a highway... it's not the safest. The driver was very pleasant. It would help for him to make an announcement where we are going, what time we arrive and courtesy rules. It's hard to enjoy your trip when people around you are screaming on the phone, playing music without earphones, etc. It's the drivers job to inforce these policies. It takes the comfort and quality level down.
  • Posted on: 2017-05-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joel
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I recommend this bus!
Whenever I go to New York or Washington i can always count on this website for my buses, this website is my go to website for buses, Ha! Catherine buses are always clean and I get my sleep on my way to my destination.
  • Posted on: 2017-05-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: PRINCE
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I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chandra Smith
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I recommend this bus!
One time an African American driver drove very risky. He was a big strong guy.
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
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I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: mark
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I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kanchan
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I recommend this bus!
My journey with eastern travels was satisfactory. The bus arrived on time and reached the destination on time. Seats were comfortable, AC was working properly. The driver and staff were very cooperative. Overall it was good at reasonable price.
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kanchan
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I recommend this bus!
After reading multiple bad reviews about eastern travels I was quite skeptical about booking a ticket from eastern travels but since there was no option I had to go for it. But My experience was totally different. The bus was very clean, arrived exactly on time and reached to the spot on time. The seats were comfortable. Driver and staff was also very supportive and responsive. Overall I was satisfied with eastern travels and would recommend it to everyone.
  • Posted on: 2017-05-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yong
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I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yong
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I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Bishal R
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I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Twumasi Nsiah
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I recommend this bus!
Only thing I would recommend for this location is that they provide the ACTUAL bus location because many people missed their business thinking the bus would arrive at the address provided. But they were very organized and helpful getting us seated on the next bus, which I appreciate!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kritika
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shakib
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shakib
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leurysnel
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I recommend this bus!
Great service!!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benjamin Tschida
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jun Chen
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves cherilas
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I recommend this bus!
Good trip
  • Posted on: 2017-05-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Leroy
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Gregory Moore
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I recommend this bus!
I would recommend you guys to a friend, i missed 2 buses trying to get home (my own fault) and when i went to buy a ticket or reschedule the process was quick and easy every time and i got quick email responses.Thanks for your great service
  • Posted on: 2017-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalikidan Gizaw
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lashonda O.
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: William Fletcher
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anahka Barker
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Khalil
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: martina abioye
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I recommend this bus!
The driver had no curtsey, no manners, no compassion and definitely no respect for seniors. He demanded an extra $20 cash just because I had 2 medium sized luggage, 1 hand luggage and a small bag. He charged this money despite the fact that the under carriage was not even half filled and he did not even help any of the passengers to put their baggage in; I literarily climbed into the under carriage area by myself to push my father's luggage in and in the process, I even helped other passengers with their baggage while this guy stood there watching. He was very rude and insisted I pay $20 before my father could board, even though It was raining seriously; yet this man would not allow an 85 year old customer to get on the bus and be sheltered from the rain. The truth is I was not informed of the additional fees when I made the booking, so I did not take extra money with me, I pleaded with this man but he would rather leave an old man out in the rain and he was ready to leave him behind. I have personally bought tickets for, and led many, customers to travel on your bus; one of the reasons I recommend it is because I believe the price is cheap, but if we have to start paying the same amount for luggage, then its not worth it. My wife came later and fortunately she had cash on her, so we eventually paid him $15 after all the embarrassment.
  • Posted on: 2017-05-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Phyllis M
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves cherilas
  • Star ratings:
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I recommend this bus!
the bus was born in time last night, I arrived very late NY
  • Posted on: 2017-05-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: carol karasik
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brandon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JORGE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Merle Grant
  • Star ratings:
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I recommend this bus!
Have been using your service for many years, must say service roe said has improved greatly. I always recommend friends and family. Punctuality is great; and bus is very clean.
  • Posted on: 2017-05-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: J shim
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I recommend this bus!
  • Posted on: 2017-05-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Miki
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
was aight
  • Posted on: 2017-05-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
Kinda cramped, but ok. Couldn't find the outlets, if there were some.
  • Posted on: 2017-05-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jorge vasquez
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I recommend this bus!
  • Posted on: 2017-05-10
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Shirley foster
  • Star ratings:
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I recommend this bus!
Coming back from Rockville the bus had no heat it was so cold the bathroom was disgusting they left garbage in the bags the bus was not cleaned the night before so I suggest you clean that nasty bathroom and garbage make sure your buses are fully operable.
  • Posted on: 2017-05-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jaslynn hutley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: AHMER
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves cherilas
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lutfa moni
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brian Pearce
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ken
  • Star ratings:
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I recommend this bus!
No # 1 good bus
  • Posted on: 2017-05-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Michele
  • Star ratings:
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I recommend this bus!
Easy trip every time thanks
  • Posted on: 2017-05-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
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I recommend this bus!
  • Posted on: 2017-05-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Eric
  • Star ratings:
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I recommend this bus!
The only improvement I would make would be to make the address of the Eastern office/check-in more prominent. It is rather difficult to find from the strett and even wlking on the sidewalk. We walked by it several times. Perhaps even posting on the webside "We're located in the lower level office right beside The Matchbox in Chinatown." would be PERFECT!!! Thanks for a safe and "ahead of schedule return to Richmond, VA!
  • Posted on: 2017-05-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Swavonda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-04
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Laura Crow
  • Star ratings:
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I recommend this bus!
I have travelled with Eastern before and have to say that there service has always been reliable. I think the professionalism and quality of coaches has improved.
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Bus unload in DC not at specified place. Made it difficult for passenger pickup.
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stephanie Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Keith
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Nyree Lester
  • Star ratings:
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I recommend this bus!
Purchased ticket online for Eastern Bus May 2, 2017 for 8:20 pm. Bus never came, had to purchased tocket for anothet bus. I WILL BE DISPUTING MY CHARGE. NEVER WILL I USE EASTERN BUS SERVICES.
  • Posted on: 2017-05-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dinah
  • Star ratings:
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I recommend this bus!
Departure address was different from what was provided. Language difficulty. No communication with passengers during entire trip back to NY. Other passengers were not instructed to use earphones, so people were playing videos with sound turned up, having lengthy conversations on phones w/o regard for how loud they were being. No Wi-Fi. Spent the entire trip wondering whether I would be dropped in midtown, or whether I would have to make travel arrangements from Chinatown, as there was no mention where the drop-offs would occur. Actually, there was no mention of anything the entire trip, except for the 15 minutes allowed for a stop midway during the trip. It was a disaster!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: SK
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ana A Garcia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
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I recommend this bus!
I only wished all the buses had working outlets... only the new buses have working outlets
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: susan
  • Star ratings:
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I recommend this bus!
Bus had too many stops. I was told stop in NYC and richmond but bus stopped in DC and Maryland
  • Posted on: 2017-05-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Vonda tolson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sarah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Victoria Vargas
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves cherilas
  • Star ratings:
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I recommend this bus!
This time the bus arrives on time
  • Posted on: 2017-04-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sallie Jackson
  • Star ratings:
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I recommend this bus!
No where to charge phone or computer on return trip 4/21/17. Driver took xtra $10.00 for our large pillows to go into co.partment below that was empty.
  • Posted on: 2017-04-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shomari Savannah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves cherilas
  • Star ratings:
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I recommend this bus!
The only thing We were a little late last night
  • Posted on: 2017-04-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mona
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amy ni
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-28
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: rukkunudeen
  • Star ratings:
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I recommend this bus!
good
  • Posted on: 2017-04-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Diane
  • Star ratings:
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I recommend this bus!
Both Drivers showed signs of stress in traffic and one swerved/hit brakes abruptly a couple of times on highway. I know there's a tight timeline for them, but they need to exercise more patience.
  • Posted on: 2017-04-28
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: William kelley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-28
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Clayton Caldwell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Bukky George Tay
  • Star ratings:
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I recommend this bus!
The rudest and nastiest driver I've ever seen. Will never ever use your bus again. Sorry.
  • Posted on: 2017-04-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lorraine Harvell
  • Star ratings:
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I recommend this bus!
Common courtesy and social skills are a necessity. They should be in use and applied by all reservationists and drivers. Questions directed to staff seem to be rudely ignored or totally misunderstood. . Just a mere appreciation to the driving for bringing my family and myself safely to our destination was met with a llook of scoff and distain. Social skills and good manner will take one far in life. It's free and does cost anything; it merely shows humility and courtesy.
  • Posted on: 2017-04-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalil Mason-Alph
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I recommend this bus!
As usual it was great except for the not so great smelly bathroom.
  • Posted on: 2017-04-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: B linst
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Raquel Morel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-25
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Qualana
  • Star ratings:
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I recommend this bus!
The bathrooms needs to be cleaned
  • Posted on: 2017-04-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Caroline
  • Star ratings:
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I recommend this bus!
We were over an hour late getting to NY.The bus driver gave us a 10 min break and he took over 30 mins. We had to wait on him. We get to NY and he goes around in circles like he didn't know where to drop us off at
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Yahaira Contrera
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gail Parker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Elena
  • Star ratings:
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I recommend this bus!
W too the bus from NYC 7th ave and 33. 4:30 pm .april 23 2017. We came an hour before the bus arrive, the 3:30 bus arrived and people left for Washington DC , and we were waiting for our bus . In 20 minutes young Asian couple came, they were late for 3:30 bus. The guy who was working there put these two people in front of us ! What is going on there?!! Cash under the table?! but he told everybody who was also late for 3:30 bus to stay in line . He was extremely rude and bossy . It was really horrible how he treats people! Never again I am taking your bus, and make sure no one of my friends will take it either !
  • Posted on: 2017-04-24
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nadine
  • Star ratings:
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I recommend this bus!
The bus was two hours late was a real inconvenience after work a 9 hour shift and I had plans that I missed.
  • Posted on: 2017-04-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Freda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Freda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: S Williams
  • Star ratings:
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I recommend this bus!
Nice driver
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: S Williams
  • Star ratings:
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I recommend this bus!
Great driver
  • Posted on: 2017-04-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dennard Ramdin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicole Williams
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-23
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: rukkunudeen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
nice , cheap and comfortable option
  • Posted on: 2017-04-23
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Weronika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It's a great and cheap way to travel ;)
  • Posted on: 2017-04-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: leonard Davis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent ride
  • Posted on: 2017-04-22
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christopher walb
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was very outdated with no outlets to charge your phone . Bus sucked all around .
  • Posted on: 2017-04-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ana Gabriela
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service
  • Posted on: 2017-04-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ciara Heslope
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gail Parker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was not pleased with the 3 block walk to the bus when originally the bus was to leave from H Street.
  • Posted on: 2017-04-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney devore
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shalayne Houston
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Leg room was terrible, especially when the seat in front of you was reclined.
  • Posted on: 2017-04-19
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jose L Piedra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
At the point of departure there was a confussion initiated by the Gotobus employee incharge of lining up the passengers, previously the employee has the travelers going to Richmond line up against the wall The Balt, n DC near the side walk, I was next to the wall Until he came and said everybody do one line by the side walk that put me about 30 passengers in front of me when I was #3, since I had arrived before all the other passengers. There should be one standard way implemented by the staff to make the trip experience a more pleasurable trip
  • Posted on: 2017-04-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
good pricing if you book early
  • Posted on: 2017-04-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Bosha Linster
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Got a free bus ride due to buying 10 tickets!! Amazing company, book now
  • Posted on: 2017-04-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: mellissa Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lindsey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver did not stop at a rest station between DC and NY.
  • Posted on: 2017-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: keisi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Estella Linton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brianna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Jasmine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was clean and we arrived early to the destination. However the bus driver drove way too fast to feel safe. Also there are no rules regarding people talking loudly, playing music with out head phones and watching annoying movies aloud. The bus was only $15 and had space available. Long story short you get what you pay for. If it was my only option for a specific time I would use it again.
  • Posted on: 2017-04-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jemal Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: chandani shresth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
schedule say it will arrive in Rockville at 9 pm but it arrived at 10 pm
  • Posted on: 2017-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mahalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alvin butler
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Smooth ride, driver handled the road as a professional. I will recommend and ride again
  • Posted on: 2017-04-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ilaria Righi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yahaira Contrera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Junior Edouard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall the bus ride was good. The staff can definitely more polite.
  • Posted on: 2017-04-16
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Kim yates
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ilaria Righi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Afrodisia Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-16
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: sandesh shrestha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Albert Quaye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Free ticket. Thanks
  • Posted on: 2017-04-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Frankie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
NO TOILET PAPER IN THE BATHROOM
  • Posted on: 2017-04-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Syreeta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bodysquadgucch
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashante Martin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mado Ngoya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
From NY to DC the bus.they was somewhat clean, no urines smells, but The bathroom of the waiting room was terrible. Again, they don't to do much! Just spay/wipe.
  • Posted on: 2017-04-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mado Ngoya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They are punctual and courteous, but the office/waiting area and the bathroom are dirty and stink, so was the bus. I was so disappointed this time. The urines smells hit me on the nose right at the entrance of the bus.they don't have to do much, just a spray/wipe of a cleaner and the place will be enjoyable. I don't plan to take next time, I may look alternative.
  • Posted on: 2017-04-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This is such a reliable and affordable company. No complaints at all!
  • Posted on: 2017-04-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Theodore wright
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: G
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great bus ride, driver was very professional
  • Posted on: 2017-04-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Clayton Caldwell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always gets me to my destination on time
  • Posted on: 2017-04-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tamatha young
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom needed cleaning and hand sanitizer was not available. Seat covers needed cleaning badly but otherwise everything was fine!
  • Posted on: 2017-04-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Estella Linton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shalayne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shalayne Houston
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Robin Whitted
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The itinerary said 1 stop, but we made 3. Took 6 hours and 12 minutes to get from NY to DC.
  • Posted on: 2017-04-11
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette D
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daquan Gailyard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The seats smelled like mildew and did not have any outlets for me to charge my electronics. Outside of that it was not a bad experience.
  • Posted on: 2017-04-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Johanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Both buses did not have outlets to charge electronics as advertised
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Barbie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It would be great to have trash bag, outlets, and wifi on the bus. Also the bus was late.
  • Posted on: 2017-04-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Barbie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It would be great to have outlets on the bus.
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LaToya stephenso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hannah Kim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rose Jonas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver was Terrible he played his music loud and no one helped the ladies to get bags had to crawl in to hole of bus to get luggage.Terrible Service
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: jomo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: sylvia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was 50 minutes late.
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marie-Carolle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jomo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CHING-HSUAN CHEN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
On our way back to NY. There was a big hole right beside my friend's seat. The cold wind kept blowing into the bus and her feet were so cold that she had to place her bag to cover the hole and prevented the wind from coming into the bus. The bag was cold as ice when we got off the bus.
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kd90218@yahoo.co
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
I was sitting up front and a passenger asked the driver if there was any spray for the bathroom because it smell. The driver did stop, put on a glove and went to the bathroom to spray it out. I think that before passenger get on at the starting point the bathroom should be checked.
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicole taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus needs to fix outlets for chargers
  • Posted on: 2017-04-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tajae Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wesley Carey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Alixandra Patton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pierre-Antoine s
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan chung
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jenny shen
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Melissa bernstei
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rayven
  • Star ratings:
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I recommend this bus!
The bathroom door wouldn't shut and i was sitting in the back. It slammed against me if I didn't hold it or hold it for others while they used it. The smell before and after use was disgusting I felt sick. Never again.
  • Posted on: 2017-04-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ALEXANDER CARTER
  • Star ratings:
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I recommend this bus!
No outlets on the bus
  • Posted on: 2017-04-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: rüdiger klampfl
  • Star ratings:
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I recommend this bus!
Staff should help with the suitcases and bags.
  • Posted on: 2017-04-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ja'Nae
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Oyunjargal
  • Star ratings:
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I recommend this bus!
I like your service which has wifi, plug and toilet
  • Posted on: 2017-04-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph motes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-04
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sameea
  • Star ratings:
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I recommend this bus!
Its a cheap ride but never on time.
  • Posted on: 2017-04-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: theresa harvey
  • Star ratings:
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I recommend this bus!
outlets for phone chargers would be great
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dee
  • Star ratings:
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I recommend this bus!
It's an older bus with a decent bathroom and electrical sockets that work once you pick all people. The bus was trash free but the seats hadn't been cleaned in forever..... Quick trips for a great price
  • Posted on: 2017-04-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cindy West
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cindy West
  • Star ratings:
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I recommend this bus!
I would just suggest that riders bring a seat cushion, if they are not used to riding the bus. Other than that, everything was just fine.
  • Posted on: 2017-04-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranju Thomas
  • Star ratings:
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I recommend this bus!
Well, there was a guy drinking beer all the way and I am pretty sure the staff saw him taking it inside. It didn't bother me, but it is lawfully regulated inside a moving bus like Eastern. So may be you guys should pay more attention. Again, it didn't bother me.
  • Posted on: 2017-04-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: adelaida cosme
  • Star ratings:
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I recommend this bus!
the only complaint I have is there is no way I can charge my cell phone. the outlets they have does not work.
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph Coleman
  • Star ratings:
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I recommend this bus!
The sockets did not work but besides that issue I contact you all to change my ticket going to New York and wasn't able to get any help. I tried to call and reschedule my ticket because of my Uber catching a flat in the rain. So instead of being able to speak with a live person because of automated system, I had to purchase another ticket through you all instead rescheduling the one I had. So I'm writing to get a refund for the first ticket please.
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CRYSTAL LOGAN
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chiranth
  • Star ratings:
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I recommend this bus!
No mobile charging port.
  • Posted on: 2017-04-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jennifer Liu
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-04-02
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Shakeia davis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: zhenyi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: zhenyi
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-03-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Gabby
  • Star ratings:
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I recommend this bus!
The ticket lady was beyond rude and disrespectful and inconsiderate. I've been using this bus for years and I've never had any problems until April 29th. I came from an abusive situation and I was trying to leave and I accidentally missed my 1:30 bus so I tried to take the 7:30 bus I called t the number on the ticket and the lady said I could. So I when I got there I went up to the lady collecting tickets and she was rude and inconsiderate and she almost made me miss that bus too saying I couldn't get on. The person I was trying to avoid almost caught up to me and it was a bad situation. All in all she was a horrible employee and I will no longer be using this bus if something doesn't change. Your staff has been getting more and more rude and I'm not happy with that.
  • Posted on: 2017-03-30
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: diane scott
  • Star ratings:
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I recommend this bus!
good on time service. I recommend the service.
  • Posted on: 2017-03-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
They have never failed me yet!!!
  • Posted on: 2017-03-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus was fairly clean (bathroom was a little smelly). Man in the DC office/bus stop was very friendly. Cheaper than Greyhound and the NYC 7th Avenue bus stop (near Penn Station) was actually more convenient location for me than Port Authority (Greyhound). location).
  • Posted on: 2017-03-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jeffrey
  • Star ratings:
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I recommend this bus!
Always a good travel option
  • Posted on: 2017-03-29
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph
  • Star ratings:
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  • Comfort:
I recommend this bus!
bus was late due to traffic
  • Posted on: 2017-03-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-03-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
Very nice for the price
  • Posted on: 2017-03-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denise Powell
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
What I loved was that the bus had working sockets for my charger.
  • Posted on: 2017-03-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Denise Powell
  • Star ratings:
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I recommend this bus!
Everything was ok
  • Posted on: 2017-03-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denise Powell
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Everything was fine. Thank you.
  • Posted on: 2017-03-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Raven
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: adrienne
  • Star ratings:
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I recommend this bus!
Going to Richmond from NYC was a better experience than my return trip. On the return trip there was no organization the bus pulled up 10 mintues before we were supposed to pull out and given the number of people who had to board the bus we ended up leaving later than expected. The return bus floor wasn't clean it was sticky. More than half of the outlets weren't working and the bathroom left a lot to be desired and it smelled .
  • Posted on: 2017-03-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: White
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-27
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Mercedes Sanchez
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-03-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Nettie Rencher
  • Star ratings:
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I recommend this bus!
While returning from Balitmore one of your drivers was eating and smoking a mechanical cigarette.. And constantly checking his text messages while driving. I am very comfortable with the 7am driver to Balitmore. He has no distractions..He is the best driver..
  • Posted on: 2017-03-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Terrell
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Power outlets didn't work
  • Posted on: 2017-03-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: younghyun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jamie Albert
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
There was a lot of traffic which set us back almost 2 hours. The driver was nice and polite
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jeremy Ayala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Jeremy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Flora
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Takayuki Okubo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: LaSha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: kayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Clayton Caldwell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alessandra Borre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alessandra Borre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anastasia Ivanov
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Convenient pick up locations
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexandria San J
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
It was unclear where the bus pickup in New York near Madison square garden was, because there was no sign or staff member. I saw a small line of people with suitcases and that's the only way I knew I was in the right place
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Catherine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Michael Cole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanuel mathis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Veronica
  • Star ratings:
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I recommend this bus!
Super cheap. Not punctual but on average was a good experience
  • Posted on: 2017-03-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Latisha Mosely
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nicauris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Justin Wilkerson
  • Star ratings:
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I recommend this bus!
Bus was over an hour late on my return trip.
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ronald Dixon
  • Star ratings:
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I recommend this bus!
I'm writing this review because after missing my transfer from goto at 7:30 I was told I have to pay again for another bus and told to walk 7 blocks at to make bus at 9:30 I feel horrible. I paid an additional $20
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ibrat Usmanov
  • Star ratings:
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I recommend this bus!
Excellent service! Thank you!
  • Posted on: 2017-03-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chimire
  • Star ratings:
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I recommend this bus!
Eastern Bus is the cheapest route to NY. I just do not appreciate fighting my way to get on the bus. I wish there were a better way to organize patrons to get on the bus. Other than that everything else is fine.
  • Posted on: 2017-03-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sogdiana Sharipo
  • Star ratings:
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I recommend this bus!
I have asked to reschedule my bus, due to an emergency situation. I have called in advance, but the system kept on referring me to the voice message system. I have been calling since yesterday. No one has tried to help me, the live chat customer wants a 10$ charge, when I have explained that I have called in advance before the bus was to depart, and no one provided a support online.
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Paul Cohen
  • Star ratings:
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I recommend this bus!
Bus was about 20 minutes late getting to Baltimore. Traveling by bus was great, so much more convenient that by car.
  • Posted on: 2017-03-17
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Kay Lee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
Very old bus no power outlet to charge cell phone
  • Posted on: 2017-03-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Charles
  • Star ratings:
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I recommend this bus!
Pulled over three times on the way to New York, we ended up getting there more than an hour and a half later than stated time
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Karen Massey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nuvielly Tolenti
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Raquel Paz
  • Star ratings:
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I recommend this bus!
Toilet paper needed
  • Posted on: 2017-03-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carmen
  • Star ratings:
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I recommend this bus!
Driver made two stops one to let us buy food and one without telling us why (in NJ near exit 7 and we were there over 30 minutes) Toilet did not have paper nor hand sanitizer. out let not working very well.
  • Posted on: 2017-03-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vanessa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gabriella
  • Star ratings:
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I recommend this bus!
Great, however the leg rests should be adjustable.
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: laika nunez
  • Star ratings:
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I recommend this bus!
Y'all gotta start cleaning them bathroom
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Orlando Herrera
  • Star ratings:
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I recommend this bus!
Driver drove erratically. Almost caused a couple of accidents just in New York City alone. Along I95 south the driver had placed everyone's safety at risk. The driver even rode along the shoulder in the New Jersey portion of I95 for approximately 4 miles. I feared for everyone's safety on the bus.
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Hafeez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: James
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: h ly
  • Star ratings:
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I recommend this bus!
Had to crawl inside the luggage/cargo to retrieve my luggage, and it was very chaotic. The driver stopped to refuel in NJ, the bus was late to begin with Seats are narrow, and was squeezed by the neighbor throughout the 6 hrs drive from NY to DC
  • Posted on: 2017-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Gilbert
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Chong Hui Chen
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Juli Cooper
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sal Attanasio
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dominique Griffi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benjamin
  • Star ratings:
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I recommend this bus!
Solid trip
  • Posted on: 2017-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brittany chapman
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brittany chapman
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mimoza
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro Byeloruse
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pamela White
  • Star ratings:
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I recommend this bus!
I am handicap and always state that when i book my ticket. I also tell the driver and check in person. There have been a few times when I tell them this and request handicap seating only to be told there isn't any. That happened on this past trip because the driver had closed off both front seats it was only when I continued to complain that he made the seat behind him available for me. Also the bathrooms are never checked when we make a stop and therefore the bathroom can end up being very nasty. My other issues is that most of the Asian drivers act like they dont understand English when you try to make a complaint.
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chong Hui Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
A lady in front of me was wiping her boogers on the back of her seat. Don't sleep with your head on the seat in front of you.
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-11
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Nur islam
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tremayne McDanie
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Renee
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy ni
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
I was very happing with this company
  • Posted on: 2017-03-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Benjamin Tschida
  • Star ratings:
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I recommend this bus!
Nothing fancy but cheap easy ride down to DC.
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lara Bou Khalil
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Breanna Durham
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Renee Campble
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranju
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-07
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Angel Marshall
  • Star ratings:
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I recommend this bus!
Buss drive was extremely fast and I appreciate the importance of getting to destination on time or sooner than expected.
  • Posted on: 2017-03-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Floyd DeRizzio
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LJ Muchenje
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pankaj
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany Nelson
  • Star ratings:
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I recommend this bus!
The bus was a half hour late for pickup. The bus also took a detour and stopped at a travel plaza. This was never noted on any emails I received or when booking the bus ride. Therefore, I didn't think that was right to do because I made plans to arrive at a certain time. More importantly, the worker checking bus tickets in NY told me that my printing a receipt for myself and my boyfriend was "unnecessary". Although he thought my actions were unnecessary, he had no problem taking both copies from me for his records. If I wouldn't have printed both copies, I would not have had 2 separate signature lines as was needed to get on the bus. So, that was completely uncalled for for that worker to tell me my actions were unnecessary. This same worker also let a line full of at least 10 people get on the bus before our line of people. The people he let on first had missed their bus pickup time, but were going to the same destination so allowed them on our bus. If this is the case, they should not have been given first dibs on seats. I was not even able to sit next to my boyfriend because the bus was completely full. Overall, I was not happy with this trip and would likely not travel with this company again.
  • Posted on: 2017-03-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
Bus was very dirty and not comfortable. But this time the bus arrived on time
  • Posted on: 2017-03-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alain Tapa
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Joylove3@yahoo.c
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cynthia
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-03-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Eric
  • Star ratings:
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I recommend this bus!
Bus was late by 1 hour at least. Bathroom needs to be cleaned at each drop off point which are two. Someone can come on the bus and provide toilet paper and hand cleaner. THE BATHROOM NEED TO BE SANITIZED AT EACH DROP OFF/PICK UP STOP.
  • Posted on: 2017-03-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Eric
  • Star ratings:
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I recommend this bus!
The bathroom needs to be cleaned and always have toilet paper and hand cleaner. BATHROOM SMELLS.
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
cool
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
it was ight
  • Posted on: 2017-03-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: luz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mark S
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Shoumyo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille Viollet
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Catherine Anders
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gladys Gerena
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Everything was ok but when I need to get partial money or change the date it was not helpful at all they just kept my money and I didn't use the services coming back to new York from Washington
  • Posted on: 2017-02-26
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sallie Drew
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Both trips were very good just took longer to come back to Richmond then it was suppose to
  • Posted on: 2017-02-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: STEVEN
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The seats seem to be smaller on this bus, no wifi for sure. Did have a power outlet. For a 7 hour ride at least play a movie.....other then that all was great.
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R Tarve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Catherine Anders
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jared
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was a comfortable and short ride
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Kevin Allen Sr
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
They are okay I know some of them and there good people
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Solomon sibhatu
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The service was very good on time.The driver was very bad because he curse one of the customer with no reason if he abset outside still he have to control his temper.Driving wise he is good driver .
  • Posted on: 2017-02-23
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Ashleyrose
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
They were so polite and professional. A gentleman had to be asked to leave the bus due to belligerent behavior and the driver was so courtesy not just to the remaining passengers, but him also. Even set him up with the next bus coming in. Very impressed.
  • Posted on: 2017-02-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sallie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was concerned with bus making turns he was very gentle with the turns
  • Posted on: 2017-02-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It's always crazy when you take the bus... no one wants to help you with tickets and they are very rude...I wish they could smile more
  • Posted on: 2017-02-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: willodean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanuel mathis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver would not get my bags that were too far in the luggage area. I hurt myself climbing into the bus to get my bags.
  • Posted on: 2017-02-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jose Piedra
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
beside the bus deporting late by 1/2 an hour the bus driver made the bus ride very safe and comftable
  • Posted on: 2017-02-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Reni
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
I didnt like that i had my 6year old daughter that i had to agrue with people to have seat with me when i paid for a seat for me n my child. I feel when the child is under age you should have a policy where the child must sit with the parent at all times
  • Posted on: 2017-02-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Melissa Adore
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Juanzel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I had a round trip to NYC and back to VA. Both times I was unable to charge my phone because the outlets on the bus did not work.
  • Posted on: 2017-02-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: DS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: rukkunudeen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
our bus was 1 1/2 hours late. It was too cold and the waiting area was also full. The restroom was also not maintained. suffered a lot
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mona
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Much improved from 1+ years ago, which was often chaotic and abrasive. But it is still too expensive at $25 per trip.
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marie-Therese Ko
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marie-Therese Ko
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vimala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent service
  • Posted on: 2017-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vimala
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Please arrange charging facilities.
  • Posted on: 2017-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Fantina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-19
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: rukkunudeen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was about to come at 8 PM, but the bus arrived at 9.30 PM. the waiting place was also full. The restroom was not well maintained. we suffered a lot.
  • Posted on: 2017-02-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lily
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alma Fleitas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Add/improve signs at street corner to know where actual stop is. Also, the Asian man that verified tickets was extremely rude. Luckily, the driver was great.
  • Posted on: 2017-02-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Prieya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Omotunde Olateju
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was perfect
  • Posted on: 2017-02-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: wanda Diaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Debbie Davis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I never took the bus back to Dc on that date, How can I cash in on my ticket? or save it for a future travel.
  • Posted on: 2017-02-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Vivienne Frank
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
wifi didn't work well and there was noplace to charge my phone.
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-14
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Wesley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Was great and safe trip
  • Posted on: 2017-02-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Avante
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gabriel Biton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The seats are too close and mine was broken and didn't recline, which made my 4 hour ride very uncomfortable. The driver was nice and the ride was calm.
  • Posted on: 2017-02-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Jeremy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jeremy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Micole boalds
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cindy Lerner
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I have never had such an uncomfortable trip. The seats were the worst I have experienced, and there was no leg room..and I am only 5'2". Not only wouldn't I recommend Eastern Coach to a friend, I would never use them again.
  • Posted on: 2017-02-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jennie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Seat are very uncomfortable and wifi sucks seatz to close to the other passenger.
  • Posted on: 2017-02-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mbalenhle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The staff boarding us were very rude and impatient. The toilet smelled really bad. The seats are not exactly comfortable, however, I can live with that, it's the staff members that really got to me, and this was from New York, from VA, the staff members are very professional and pleasant.
  • Posted on: 2017-02-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hannah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeanette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Diana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
All the way to NY bus rattled, and shook, USB chargers were mostly broken, WiFi worked only first 40 minutes. But the price was good, and we go to NY on time.
  • Posted on: 2017-02-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisa Frith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vimala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Comfortable
  • Posted on: 2017-02-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Asya akchurin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-03
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tauhidah Neal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anscia Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anscia Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was about an hour late to destination due to traffic. Posted arrival times should be adjusted to reflect delays.
  • Posted on: 2017-02-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sarah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kallie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Audrey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chunhua Dong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I am satisfied with the conditions of the bus and the price matches the service:)
  • Posted on: 2017-01-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natassja Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carol
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I had a great time coming back. The driver was courteous, the passenger sitting next to me was quiet. I truly enjoyed that trip.
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Jennifer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Jennifer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Brittany Mayer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alexandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus I took to NewYork had two stops which I was unaware of. The driver should make a announcement letting people know and aware then which stop is what. This would be helpful for the people not familiar with the stops.
  • Posted on: 2017-01-30
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Luke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: amy ni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vimalamohanraj
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
On time always
  • Posted on: 2017-01-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: VimalaMohanraj
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Neat and clean,friendly service .
  • Posted on: 2017-01-29
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Luke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Pranith Kumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Awesome keep it up
  • Posted on: 2017-01-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Frith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The back section of bus was cold
  • Posted on: 2017-01-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Pascale
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent, on time service. Let us know in advance of upcoming traffic so that we could adjust our ETA. Rode comfortably and in style. The driver stopped to allow us a bathroom break at one of the nicest and cleanest rest stops. Will take Eastern bus in the future.
  • Posted on: 2017-01-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It is TOO crowded on these buses leaving us feeling cramped and uncomfortable. Bus driver was not friendly in fact he even "shooed" me away after asking him to cut the outlets on to charge.
  • Posted on: 2017-01-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Natassja
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: C. Estrada
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: C. Estrada
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: C. Estrada
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Aminat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Paige B.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Maybe have a standup poster/sign at bus stops for a place to congregate even if its a bit off from actual parking location of bus. :)
  • Posted on: 2017-01-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Madlena kurasz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalil Mason-Alph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lisa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Service was fine. Bus was on time. Would be nice to have outlets for chargers. Driver drove safely even in a rainstorm, thank you.
  • Posted on: 2017-01-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lisa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Service was timely. Would be nice to have outlets for chargers. More importantly, driver drove a bit recklessly and took curves and turns dangerously fast. Felt like bus might tip over. A bit scary, to be honest.
  • Posted on: 2017-01-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lars
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cassandra Papas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was 90 minutes late and we were only informed of its schedule after 60.
  • Posted on: 2017-01-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Doriga
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Need more consistency with electrical charging units.
  • Posted on: 2017-01-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: nereyda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Bernando vargas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-24
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Kathy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Laura
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: peter peterson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Enjoyed the trip, Punctuality was great!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carol
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I don't like when I travel @ night and want to read but the lights are always turned off. Ia
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: MaryAnn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was very clean but the bathroom needed a bigger garbage. The bathroom could use a little air freshener too. Overall a very nice bus ride home.
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mariagemiliana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Unfortunately toilets were not clean and both toilet tissue and gel sanitiser were missing. It is quite uncomfortable for a long journey. Apart from that, driver and people of the staff were very nice
  • Posted on: 2017-01-23
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: myls
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sdhari Cason Pay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandrine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Scott Robinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Scott Robinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No power on the bus.
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was great except the fact that there were nowhere to charge a phone.
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No AC power for phone charging. Very helpful and courteous driver. Please make stopping at rest stop part of the trip. It really helps.
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No AC for phone or computer charging. This bus did stop at rest area on way to DC - some don't - it's left to driver's discretion. This trip was better than some in the past.
  • Posted on: 2017-01-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anthony Green
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: wayne kellman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
for the most part they were on time despite the traffic
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shante
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christabell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: angelina hampste
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Saradiane Mosko
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pamela
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Arthur
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It is very affordable, so I would recommend it to someone on a budget. The Pickup Location was very confusing. I think you need to make sure to mention that pick up is ON 7th ave between 33 and 34 st. I was walking around 33rd street trying to find it. I called 3 times to the office and finally someone could explain to me where it was. The bus itself is a little small but I would expect it for the low price.
  • Posted on: 2017-01-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christabell
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I recommend this bus!
  • Posted on: 2017-01-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke LaLiberte
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I recommend this bus!
They lose just the one point for a lack of outlets on the bus. Everything else was fantastic.
  • Posted on: 2017-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carson
  • Star ratings:
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I recommend this bus!
I left my purple water bottle on the bus, (New York to D.C., 1/20 at 9 am), please contact me if you find it. 9292951803 I will recommend this bus to everyone
  • Posted on: 2017-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Olfa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Aminat Oki
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I recommend this bus!
Driver was speeding.
  • Posted on: 2017-01-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Kathy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: prince
  • Star ratings:
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I recommend this bus!
chinese driver is very rude
  • Posted on: 2017-01-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Serena
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Sam Appel
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I recommend this bus!
It was literally impossible to get into DC from Arlington. I tried for 2 hours because I wanted to be punctual with time. I think it is BS that you would have a bus that day at all. I want a refund please.
  • Posted on: 2017-01-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: D
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Martha frias
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I recommend this bus!
I am disappointed because I did not use the tickets. I bought 2, one for my mom and 1daughter. They did not want to put it in hold Bc I didn't call 24 hrs ahead. I lost it. It is not fair, I used to travel with you always.
  • Posted on: 2017-01-19
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Antonio
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-19
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Michael Moore
  • Star ratings:
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I recommend this bus!
Good for the price
  • Posted on: 2017-01-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tania
  • Star ratings:
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I recommend this bus!
Wish I could reserve seats if had children with me.
  • Posted on: 2017-01-18
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Dillon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Laura
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robernette Smith
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I recommend this bus!
I first want to say thank you for a very prompt and safe return home. I only had one issue. Another passenger left New York with fish in their luggage. By the time we arrived in Richmond it had thawed out and the water was all over my luggage as well as many others. At midnight, I was driving home with the windows down and I ended unpacking my luggage outside that same morning because I refused to bring that smell in my house. All clothes, soiled and new must now be rewashed because it all smells like fish. Please come with a solution to traveler's who travel with fresh food. Are we able to take cooler's? There should be some sort of penalty or additional fee if so. It's also not fair to the driver or whomever had to clean out fish juice that time of morning.
  • Posted on: 2017-01-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jane Asante
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I recommend this bus!
Very convenient
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Micole
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kevin liang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Hope
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Hope
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: brittney
  • Star ratings:
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I recommend this bus!
Great bus. First time traveling to DC by bus and would recommend this one. They have a station/office in Chinatown convenient to get to and around places to grab lunch before you hop on the bus. Office staff were awesome which is very rare for those who travel often by bus. I recommend.
  • Posted on: 2017-01-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kinu Johnson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Alan Chin
  • Star ratings:
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I recommend this bus!
normal
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lijing
  • Star ratings:
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I recommend this bus!
The bus seat is not as comfortable as expected. The seatspacing is too narrow that I have to get my legs in a very confined space
  • Posted on: 2017-01-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: amrit pal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Brittney
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Leeanne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Frith
  • Star ratings:
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I recommend this bus!
The amount of rest time given is only 15 minutes This isn't enough time as well the threats of leaving us at the rest stop is unacceptable behavior. Don't push your drivers to stress the passengers in this manner.
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shahana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Silvia
  • Star ratings:
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I recommend this bus!
The punctuality was perfect ! But the Chinese driver in the departure time 6 pm at the day 1/15/17 was very rude with me! I asked him if was possible to stop because i' m feeling seek and i answer me in very bad and rude way.
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Pierre-Olivier
  • Star ratings:
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I recommend this bus!
No wifi as expected and indicated, good driver but the guy who put suitcases on the but just trow it in the trunk without any care...
  • Posted on: 2017-01-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carolyn Flowers
  • Star ratings:
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I recommend this bus!
Driver was polite and apologetic. Deluxe bus was clean and beautiful.
  • Posted on: 2017-01-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandra fisher
  • Star ratings:
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I recommend this bus!
The guy at 33thst NY bus line up really need to improve his customer service. The way he yell and speak to people, we are paying customers. I'm a manager and do not allow my staff to speak to people anyway after all the public pays our salary.
  • Posted on: 2017-01-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: amrit pal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Somiko
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Khadijah
  • Star ratings:
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I recommend this bus!
Very good service. The seats should be assigned by ticket number though.
  • Posted on: 2017-01-14
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Jeremiah France
  • Star ratings:
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I recommend this bus!
It was a Comfortable and convenient ride.
  • Posted on: 2017-01-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: keandra jones
  • Star ratings:
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I recommend this bus!
Missed the arrival time by an hour.
  • Posted on: 2017-01-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Max
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Staceygomes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Laura Klaus
  • Star ratings:
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I recommend this bus!
I don't understand why the bus that I booked at 10am was cancelled due to severe weather, but then we could take the bus at 12pm. I believed it would be fine weatherwise, if the company allows the bus to take off. The weather was worse though than in the morning and the bus driver was driving recklessly. I was really afraid, because he was definitely driving too fast during snow. When I told him that I am afraid and if he could slow down and asked him where the need is to overtake everyone else, he just told me that I should not have taken the bus if I thought it would be too dangerous and that I could leave the bus if I wanted to. I would have left the bus if it wouldn't have been in the middle of nowhere during a snowstorm. The driver showed no responsibility and I did not feel save. I am definitely not going to book a bus with gotobus ever again if irresponsible drivers like that are employed.
  • Posted on: 2017-01-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anastasia Ivanov
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyana strong
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jakita
  • Star ratings:
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I recommend this bus!
The bus got to Richmond on time - awesome! I appreciate the bus driver keeping the schedule tight and letting us all know that we only have 15 minutes at the rest stop. It definitely was a factor in us getting to Richmond on time.
  • Posted on: 2017-01-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jakita
  • Star ratings:
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I recommend this bus!
The bus seats appeared to be a bit stained and the seats seem to be a little closer than they previously were (the seat in front of me seemed to almost be in my lap). But other than that, the trip was fine. My only real gripe is that when the bus I was originally scheduled for (Saturday) was cancelled, I had to reach out to GotoBus to find that information out. I would have preferred to have someone contact me as my number and email are both available to GotoBus.
  • Posted on: 2017-01-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Staceygomes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Micheal Ellison
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Steve
  • Star ratings:
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I recommend this bus!
My original trip was cancelled and I was put on the 8 a.m., which also left late. The people at Eastern Office are courteous and professional, though. I would have liked a little more communication from the driver regarding the delays. Bus was adequate, but a little worn.
  • Posted on: 2017-01-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Frith
  • Star ratings:
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I recommend this bus!
This driver stopped short & a lady fell & he didn't stop to get the medical help she needed. He kept driving. He was close to D/C. When a lady asked him a question he was rude & unkind. Normally I would recommend Eastern but not this driver.
  • Posted on: 2017-01-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Valerie Martinez
  • Star ratings:
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I recommend this bus!
Took longer than expected and I think driver or someone started singing.
  • Posted on: 2017-01-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sydney
  • Star ratings:
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I recommend this bus!
the bus was freezing, other than that it was great
  • Posted on: 2017-01-08
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: David
  • Star ratings:
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I recommend this bus!
The driver missed the exit to the Lincoln Tunnel after gettingg out of the NJ Turnpike so that he drove to Ft Lee. It took long and extra 40minutes as he drove in Broadway from 178th St down to 33rd Street. I wish he told us he missed the exit to the Lincoln Tunnel. I understood his inability to explain in English.
  • Posted on: 2017-01-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stacey gomes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Travor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony Yuen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Halimatus
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2017-01-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cecilia Soberani
  • Star ratings:
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I recommend this bus!
The driver was respectable, and he ride was great.
  • Posted on: 2017-01-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sydney
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sydney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisa Frith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Barbara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Barbara Lolli
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jakita Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jakita Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jakita Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: José Hernández
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Es un servicio muy conveniente por sus horarios y destinos y sobre todo. Económico. Gracias
  • Posted on: 2017-01-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joel Adriano
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very comfortable and on time.. reasonable rates that everybody can afford.. definitely I will recommend Eastern Coach..
  • Posted on: 2017-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Amparo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mike
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
At least twice during the trip someone was smoking on the bus and nothing was said.
  • Posted on: 2017-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mike
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Briana Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amanda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
on my way to baltimore the driver was talking to loud on the fhone in chinesse . on my return the bus was cancel
  • Posted on: 2017-01-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Walt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deep Patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sophia Kish
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The staff that manage the desk at the Chinatown location are very respectful and understanding (for the most part). However, the drivers are very rude and uncompromising. I'm used to bad service of the company and will probably continue to use it because of their cheaper fares, but I would never recommend this bus service to family or friends.
  • Posted on: 2017-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Raghu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Martha frias
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They should clean up the buses. All the seats are dirty.
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Renee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was late both times I took it and the first bus didn't have working power outlets. I didn't try them on the second bus. Otherwise, great service. Thank you!
  • Posted on: 2017-01-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke Atkinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good experience. The gentleman at the DC office was especially helpful and made sure everybody got to the bus with the least stress possible. Will be looking to book next trip with GotoBus. Thank you!
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Michelle Lam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Michelle Lam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
New buses have a cleaner, more modern look. There was no wifi or outlets as advertised, however.
  • Posted on: 2017-01-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chineme
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Michael Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Florence Thompso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Christopher Reye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Barbara Langhorn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Frith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Seneca Settle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Seneca Settle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Seneca Settle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would only say the bus should have had phone chargers in every seat. Other than that it was great!
  • Posted on: 2016-12-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Annia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The internet does not work
  • Posted on: 2016-12-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: SUSANNE YOUNG
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was very dissapointed that the bus had no Wi-Fi and it was 30 mins late hence the 4 star rating
  • Posted on: 2016-12-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: myo han
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom doesn't have toilet paper or gel antibacterial, also doesn't have good wifi and doesn't have where to plug phones
  • Posted on: 2016-12-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Meta Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus I took home from New York and the seat was very uncomfortable. I couldn't sit straight. After people got off I moved my seat only to find out that the seats on the driver side of the bus were spaced further apart and more comfortable. I was almost to Richmond by then. There was no plug at my seat to charge my phone so it went dead. It wasn't totally charged and I wasn't worried because I just knew there were outlets. Not this time. After this trip my back and legs hurt for days. Not a good ride at all.
  • Posted on: 2016-12-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Johnathan Trayer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I had to wait 15 minutes after my leave time Before I got on the bus. Then when we finally left the driver decided to pick up extra passengers and add a stop to the run in Washington DC. I did not pay for two tickets to make an extra stop, I paid for the direct run from New York to Richmond with no other stops. We were not told of this until he stopped in Washington DC to drop off passengers. By doing this we were almost 3 hours late getting to Richmond which caused me to have to call out from work and miss a days pay because the driver decided to pick up people and drop them off in Washington DC. I will be calling eastern bus about this issue also.
  • Posted on: 2016-12-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: marcos
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the driver is very arrogant..
  • Posted on: 2016-12-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: marcos
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the driver is very arrogant
  • Posted on: 2016-12-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashley Briggs
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Blakeley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was clean. The driver was safe and knowledgeable. I enjoy this bus. It's the only way I will travel to NYC.
  • Posted on: 2016-12-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zakiya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: emanuel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The trip was on time getting there but, the return we confronted delays in the form of traffic on the WAShington Bridge.
  • Posted on: 2016-12-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We left later than anticipated, arrived late but that was also as a result of traffic.
  • Posted on: 2016-12-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: ruth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: leonard orlowski
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great way to get to NYC. Highly recommend!
  • Posted on: 2016-12-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tatiana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
When I booked the bus it was said it has charging outlets. The bus didn't have any.
  • Posted on: 2016-12-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Indika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It's a value for money. Overall I had a good experience.
  • Posted on: 2016-12-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alexandria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Travis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The first bus was very clean. It was brand new. The second bus on the way back was not as nice but overall it was a great ride both ways. I am very satisfied and will definitely use this site again.
  • Posted on: 2016-12-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: kiarra
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The wifi was down and I never received my online ticket I had to go to a representative for assistance besides that I had a great experience
  • Posted on: 2016-12-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Krystel lopez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Krystel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Ty Pierson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: David
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shaniquia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jamiel Burrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I didn't get on to this bus yesterday in fact I called 5 hours in advance to reschedule my ticket and I was told it had to be 24 hours in advance when prior to that I was told 4 hours in advance the representive proceeded to tell me that if I miss the 5 pm bus I could get on to the next one which leave at 12 midnight finally when I showed up I was told that there are no such policy and I need to buy a new ticket, thus having me stuck in Richmond Va, I am a loyal customer and I have been traveling with you guys for a while but after this issues I will no longer be traveling through services and I will recommend every I know not too as well. I am seeking some form of compensation.
  • Posted on: 2016-12-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Susanne Young
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
I liked the fact that the bus was on-time and the pre check before we boarded also how they tried to accommodate persons who had no pre paid tickets... No one was allowed to skip the line thumbs up.. Great experience
  • Posted on: 2016-12-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Johnathan trayer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The ride was wonderful but the driver had turned off half of the power outlets and then when he stopped for fuel he turned off the other half of the power outlets
  • Posted on: 2016-12-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: CHRISTINE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Wi-Fi wasn't available. Other than that, it was smooth.
  • Posted on: 2016-12-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leah Taub
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No wifi
  • Posted on: 2016-12-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tawanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This was the most easy going ride I had yet. The driver was safe & aware of his surroundings.
  • Posted on: 2016-12-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alexandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It's the best option for travel, is cheap and very confortable, i really recommed it :).
  • Posted on: 2016-12-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marilyn Rodrígue
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shaquille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Need more plugs for outlets. And maybe more comfortable space between two people. Thank you though.
  • Posted on: 2016-12-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mohammed Mustafa
  • Star ratings:
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I recommend this bus!
Please make more legroom and more comfortable seats!
  • Posted on: 2016-12-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Qualana
  • Star ratings:
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I recommend this bus!
This ride was much better than the last time.
  • Posted on: 2016-12-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ja'Nae Washingto
  • Star ratings:
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I recommend this bus!
Online the bus clearly says that it will have outlets and I've been on two past trips where there was no outlets. So if that's the case stop advertising that the bus will have them.
  • Posted on: 2016-12-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shaniquia
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jason
  • Star ratings:
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I recommend this bus!
Overall great experience, driver and staff were courteous and helpful. There were a couple of rude passengers but that shouldn't reflect on the company too much. The station advertised WiFi on board but there was no WiFi.
  • Posted on: 2016-12-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: dani strohli
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camil Grant
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Sarah
  • Star ratings:
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I recommend this bus!
Highly recommended
  • Posted on: 2016-12-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rakeshreddy
  • Star ratings:
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I recommend this bus!
I smelled something different
  • Posted on: 2016-12-23
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Gulshan Allaverd
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Andreea idomir
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-22
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Umma tajammal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: xiao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha mosely
  • Star ratings:
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I recommend this bus!
Had a great trip
  • Posted on: 2016-12-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Krystle
  • Star ratings:
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I recommend this bus!
Seats are tight. First bus (Pandora) - to NY - the seat backs were difficult to adjust or not moveable. The bus was scheduled for 11:25pm; was then told it wouldn't arrive until midnight. We left somewhere between 1230 and 1240 and so arrive late in NY. My return bus (Eastern) - to Richmond - was better. There seemed to be some difficulty with the windshield wipers and/or defrost; it was raining and the windows fogged up. The bus driver didn't elaborate but did stop to check it out. I felt safer after that. Due to traffic we were late arriving in Richmond but that's understandable.
  • Posted on: 2016-12-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sal Attanasio
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Suzanne Zuckerma
  • Star ratings:
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I recommend this bus!
The 3:50 bus from Baltimore to NYC was not in the parking lot where it was supposed to be. I called the office but the person who answered the phone did not know if the bus was late or where else in the complex it might be. She hung up on me. I had to buy another ticket from another bus company to get home.
  • Posted on: 2016-12-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sam williams
  • Star ratings:
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I recommend this bus!
Staff at ny office very. Non helpful and disrespectful.
  • Posted on: 2016-12-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zakiya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mike
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Latisha mosely
  • Star ratings:
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I recommend this bus!
Great ride
  • Posted on: 2016-12-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Steffanny Leiva
  • Star ratings:
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I recommend this bus!
the driver was rude. I was located behind him and got a phone call and started screaming in Chinese until I had to hang up the call. It was terrible the way he spoke to me. Besides, he doesn't speak English.
  • Posted on: 2016-12-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: meina
  • Star ratings:
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I recommend this bus!
great
  • Posted on: 2016-12-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Muhammad Z Rana
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lindsay
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa
  • Star ratings:
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I recommend this bus!
Eastern is our bus of choice because of cleanliness, punctuality, Driver and staff. Especially the Eastern employee in NYC. He makes everything run so smooth and stress free. We always look forward to seeing him every year.
  • Posted on: 2016-12-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Walt Goethel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Casha
  • Star ratings:
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I recommend this bus!
I will book this service in the future when I'm in a pinch. The ride was pleasant but longer than I'd like ( which is to be expected, it's a bus) but it's definitely a solid option.
  • Posted on: 2016-12-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amy ni
  • Star ratings:
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I recommend this bus!
If there's a delay already could we just skip the 15 min break in Delaware?
  • Posted on: 2016-12-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deep
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisa
  • Star ratings:
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I recommend this bus!
As always I have a great time experience with Eastern!
  • Posted on: 2016-12-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lindsay
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Casey
  • Star ratings:
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I recommend this bus!
Best bus ride I've taken in a while. Arrival times are never correct though. Always late at least 20 minutes, usually more.
  • Posted on: 2016-12-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nathalie
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nathalie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lozano
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Kaleb Taylor
  • Star ratings:
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I recommend this bus!
Bus was delayed 20 minutes with no notification. Besides that, accommodations and service were great.
  • Posted on: 2016-12-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Edward
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ashley Briggs
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ashley Briggs
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashley Briggs
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Heaven Belton
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gantulga
  • Star ratings:
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I recommend this bus!
Everything about this 2 way trip with eastern Coach was excellent. Driver was friendly, bus was comfortable, run on time. I would recommend this to all my friends and family.
  • Posted on: 2016-12-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marcus lee
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ei Linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ei Linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Veronica
  • Star ratings:
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I recommend this bus!
Even the toilette not being so clean when going to NY, the service and trip was good. When coming back the wi-fi was not working but also a good trip
  • Posted on: 2016-12-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sameer Verma
  • Star ratings:
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I recommend this bus!
Had ticket for 5:30 bus which was late but they did not let me on because they overbooked it and people were still waiting to board from the 4:30 bus. Instead ended up standing in the snow and waiting until the 6:30 bus which didn't arrive until close to 7 pm. Terrible punctuality, will not ride with them again
  • Posted on: 2016-12-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: anthony johnson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-12
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Thomas Bui
  • Star ratings:
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I recommend this bus!
Bus was shaking the entire way.
  • Posted on: 2016-12-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
NO outlet to charge phone and was dirty
  • Posted on: 2016-12-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony xu
  • Star ratings:
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I recommend this bus!
4:30 bus was overbooked. In the snow we have to wait to5:30 bus.
  • Posted on: 2016-12-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Emmanuel
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: MTheory
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
We arrived early (8:45am) yet were still the last to get on the bus due to a strange system that allowed passengers who arrived after us to board the bus before us. We were seated next to the bathroom which smelled terrible. There was a coffee cup overturned and spilling as the bus drove. There were no electrical outlets. People were listening to devices with no headsets. People were speaking loudly on phones.
  • Posted on: 2016-12-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Heaven
  • Star ratings:
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I recommend this bus!
The bus was a little crowded but the ride was good!
  • Posted on: 2016-12-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: BEN
  • Star ratings:
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I recommend this bus!
Staff in store were very friendly.
  • Posted on: 2016-12-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Enrisa
  • Star ratings:
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I recommend this bus!
The drive was smooth but the driver was rude, right from the start. He didn't allow anyone to sit on the 4 seats, first row. Needs some social skills. He stopped twice, when one stop would have been sufficient - first in NJ, to refuel,and we could have gotten off for the break because it took him 15 minutes to put gas and smoke his cigarette. The next stop was in Delaware, for about the same time. By then the other passengers were already complaining. I guess it's the lack of language fluency and cultural adaptation that was the problem in this case. Otherwise, the bus and other staff, specifically the NY staff at 7th Ave. Were really very professional.
  • Posted on: 2016-12-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cynthia
  • Star ratings:
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I recommend this bus!
Every time l use this carrier we always arrival late by 1 1/2 to 2 hours late.
  • Posted on: 2016-12-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marcus lee
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
They overbook and i have to wait one hour for the next bus. And the bad things was they never apologize nor give some coupon. Bad experience !
  • Posted on: 2016-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Enrisa
  • Star ratings:
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I recommend this bus!
The driver was late by 15 mins. Then he stopped twice-a 10 minute break before the Delaware Bridge became almost 20,then the next stop was for gas in Jersey. Why couldn't he have put gas before? Or eta was supposed to have been 12:30,but we arrived on 7th Ave. At 1:10.
  • Posted on: 2016-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Candy
  • Star ratings:
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I recommend this bus!
Ride was nice and smooth
  • Posted on: 2016-12-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lucas Hough
  • Star ratings:
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I recommend this bus!
Got to New York an hour early!
  • Posted on: 2016-12-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC burak
  • Star ratings:
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I recommend this bus!
the bus was very dirty
  • Posted on: 2016-12-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Immanuel M.
  • Star ratings:
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I recommend this bus!
Great service.
  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christine
  • Star ratings:
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I recommend this bus!
Allen street is always a smoother stop to get on than 34th street. Arrived on time and was happy to have working outlets.
  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Vincent Liburd
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I recommend this bus!
The ride back to Rockville was bumpy. It felt as if one of the tires was not properly inflated
  • Posted on: 2016-12-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amy ni
  • Star ratings:
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I recommend this bus!
Good job overal!
  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Treesukon
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I recommend this bus!
No wifi and electric charge pot as in the websit. The bus stopped at the difference point as in the website.
  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jonathan M Thomp
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jezica Alma
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jezica Alma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jezica Alma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jezica Alma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jezica Alma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jezica Alma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Chitalu chitalu
  • Star ratings:
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I recommend this bus!
The person making the announcements did not speak clear english. He was hard to understand. Also, we were only given 10 minutes at the rest stop when the place was very crowded. 15-20 minutes would have been better. When I sat down the seats had a slight smell. I think the seats should be cleaned thoroughly more often especially because of the kind of material on the seats.
  • Posted on: 2016-12-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashley D
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Davida
  • Star ratings:
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I recommend this bus!
Chinese man driver EXTREMELY RUDE AND UNPROFESSIONAL!!!
  • Posted on: 2016-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: xiaotongxu
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I recommend this bus!
Need USB charging stations.
  • Posted on: 2016-12-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Domingo Rodrigue
  • Star ratings:
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I recommend this bus!
The bus was one an half hours LATE. There was a LADY on the bus. She was LOUD CURSING & DRUNK. I DONT SEE WHY THE DRIVER DID NOT SAID ANYTHING TO HER. SHE ALSO ON HER PHONE YELLING THAT DID NOT CARE WHO WAS LISTENING,IF WE DID LIKE IT TO F------ BAD. MOST OF THE RIDERS DID NOT ENJOY A PEACEFUL TRIP. THIS WAS MY FIRST TIME, VERY UNHAPPY CUSTOMER.
  • Posted on: 2016-12-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Suzanne
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I recommend this bus!
I want to add a special thank you to David in the office in DC. He called to tell me the 7am bus was cancelled (the one low point of the trip) I wanted to get to NYC earlier). He went out of his way to help me out. There was a loud woman across from me.. she was complaining about passengers, about being cold and even yelled at the driver and another passenger who complained about her yelling. The trip itself was fine.
  • Posted on: 2016-12-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Suzanne
  • Star ratings:
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I recommend this bus!
the bus in the morning was nicer... otherwise the trip was ok... we made good time from NY to DC
  • Posted on: 2016-12-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Deson Hall
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: robert
  • Star ratings:
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I recommend this bus!
no reading lights or wifi
  • Posted on: 2016-12-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lyric
  • Star ratings:
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I recommend this bus!
Ride was difficult because of a loud passenger but drive was fast and the trip was easy!
  • Posted on: 2016-12-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lyric
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I recommend this bus!
Easy and fast ride!
  • Posted on: 2016-12-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: prince
  • Star ratings:
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I recommend this bus!
Eastern bus service is excellent except drivers and staffs and they are very rude,
  • Posted on: 2016-12-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cynthia
  • Star ratings:
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I recommend this bus!
The internet wasn't working well went in n out of service.the bus stop at other stops and waited for others to board bus in Washington DC and Maryland twice which made my arrival time late by an hour. Eastern bus should notify customers who purchased tickets of other stops they are going to make that way just in case they could take a different bus if they don't want to make those stops
  • Posted on: 2016-12-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Adalid De la Tor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ray McMillian
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I recommend this bus!
Bus was prompt. Safe and comfortable ride.
  • Posted on: 2016-11-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Angela Kepus
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Patricia Evans
  • Star ratings:
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I recommend this bus!
Beautiful Run
  • Posted on: 2016-11-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cynthia Gonzale
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I recommend this bus!
Second pick up at 33st was disorganized.
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Erik
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Erik
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Leah Taub
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zhaoyue
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I recommend this bus!
The trip coming back from NYC to DC is so much better than the outbound trip to NYC. The bus arrived in DC 15 mins late than the scheduled time. Other than that, everything else is okay. The bus is new and cleaner.
  • Posted on: 2016-11-29
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Emilio Wow
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I recommend this bus!
Needs a little bathroom cleaning bathroom 🚽
  • Posted on: 2016-11-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Emmanuel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sarah Hassmer
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: TaWanna Anthony
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I recommend this bus!
They over booked & didn't let the people who brought E-ticket go 1st. The were no working outlets on the bus so passengers could charge their phones if needed.The bus didn't leave on time which made it late getting back almost an whole later than what the schedule was.
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Al
  • Star ratings:
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I recommend this bus!
Eastern bus always arrives late and this time it wasn't any different. We arrived 37 minutes after the scheduled arrival time - thanks to a rest stop to fill up the gas tank on NJ turnpike. We also lose a lot of time stopping in Baltimore, MD. Perhaps adding a direct NY-DC route would help.
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tunde somade
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Josephine Garcia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vimala
  • Star ratings:
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I recommend this bus!
Ticket was too expensive for thanks giving.
  • Posted on: 2016-11-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chong Hui Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: jacklyn watts
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Julia Campbell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Julia Campbell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
Bus arrive very late
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kristopher Tracy
  • Star ratings:
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I recommend this bus!
Smooth travel. Bus arrived and departed on time. Comfortable ride. Definitely recommend over Focus Travel.
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Trinia
  • Star ratings:
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I recommend this bus!
The bus smell; dirty toilet. The location pick up in Baltimore is unsafe!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Arthur Holmes
  • Star ratings:
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I recommend this bus!
My first bus trip to New York. I felt very safe your drivers did a great job getting me from point A to B. I would use your service again.
  • Posted on: 2016-11-28
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Dillon Durham
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jacqueline
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-27
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Debbeny Blackwel
  • Star ratings:
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I recommend this bus!
When we got off the bus I asked the driver to help me get my bags and he ignore the mess out of me and when we were suppose to leave we were right by the bus and the driver left us and then when my friends attempted to try and flag the driver down he started driving off on her while she was right by the bus and almost ran her over and then when we tried to flag him done in the car he continued to ignore us.
  • Posted on: 2016-11-27
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Keicha
  • Star ratings:
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I recommend this bus!
Everything Good Except Why did we go from Maryland to DC then Baltimore on to NY. D.C should have been 1st.
  • Posted on: 2016-11-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Allison
  • Star ratings:
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I recommend this bus!
no leg room. no wi fi. outlet to recharge cell phone only for some seats. no handwash in bathroom. neded a rest stop.
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Allison
  • Star ratings:
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I recommend this bus!
no leg room, no wi fi, no outlet to recharge cell phone, no overhead light for part of trip.
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Patricia underwo
  • Star ratings:
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I recommend this bus!
Trip was great driver great
  • Posted on: 2016-11-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kharisha
  • Star ratings:
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I recommend this bus!
Awesome ride No Wi-Fi Bathroom smelled really bad
  • Posted on: 2016-11-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: melissa mazzola
  • Star ratings:
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I recommend this bus!
I've got my ticket with me but the man didn't want to let me get on the bus, without explanation ! I have of to wait one hour the following bus
  • Posted on: 2016-11-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Catherine Anders
  • Star ratings:
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I recommend this bus!
Eastern Bus service never lets me down
  • Posted on: 2016-11-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: James Huggins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marc Duarte
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cathy Cao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Emmanuel
  • Star ratings:
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I recommend this bus!
Staff have to be a more professional
  • Posted on: 2016-11-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Arthur Holmes
  • Star ratings:
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I recommend this bus!
The driver was excellent he real did a great job driving I felt very safe with him at the wheel.
  • Posted on: 2016-11-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Samvid
  • Star ratings:
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I recommend this bus!
Bus is very late. It started 30 min late and arrived 1 hour late at the destination. They should add punctuality.
  • Posted on: 2016-11-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natasha
  • Star ratings:
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I recommend this bus!
I'm so used to taking the megabus that it was actually somewhat shocking to be able to have ample room for my legs and properly working air, and amenities. Eastern is amazing!
  • Posted on: 2016-11-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sharon Laudat
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nichy
  • Star ratings:
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I recommend this bus!
Needs WiFi and outlets for phones in future. It was a good ride but the bus smelled.
  • Posted on: 2016-11-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Sung-Min Park
  • Star ratings:
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I recommend this bus!
Smooth and fast ride for a good price
  • Posted on: 2016-11-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camil Grant
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanue mathis
  • Star ratings:
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I recommend this bus!
Great bus service.
  • Posted on: 2016-11-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kharisha Brathwa
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Awesome ride, driver was excellent Comfortable seats Bathroom could have been slightly bigger Bathroom door awkwardly placed None of the outlets in the back rows worked. Why offer this amenity?
  • Posted on: 2016-11-23
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mohammed Abdul k
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
good service
  • Posted on: 2016-11-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lotte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Iz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Jamirra English
  • Star ratings:
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I recommend this bus!
There were plugs for phone charging. The bathrooms weren't clean and the staff was rude about it.
  • Posted on: 2016-11-21
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tina waterman
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lincoln
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: tim walsh
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Analisa Freitas
  • Star ratings:
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I recommend this bus!
we got to our destination in really good time. i was very happy.
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Francis miller
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan Chan
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: William Wu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
I haven't seen the wifi lately but other than that everything was decent
  • Posted on: 2016-11-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Clover Soares
  • Star ratings:
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I recommend this bus!
Need wifi and ports to charge cell phones.
  • Posted on: 2016-11-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jonathan Chan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
Not bad, try not to be demanding if choosing the cheap fare company
  • Posted on: 2016-11-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
This time not much delay
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
Actually some other company has lower fare, but this is close to my office so I choose this. Im thinking should I try other bus company
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
Depend on how lucky you are, if no traffic, it will be on time
  • Posted on: 2016-11-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
Sometime overbook
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tetiana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tiommi Luckett
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
It was affordable, clean and timely. Friendly driver. Slept most of the way to DC from New York.
  • Posted on: 2016-11-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Angie Ton
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus arrived to destination about 1hr after estimated arrival time.
  • Posted on: 2016-11-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille Viollet
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-16
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Emilio Vanucci
  • Star ratings:
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I recommend this bus!
So far so good, just bathrooms need toilet tissues
  • Posted on: 2016-11-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: KG
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chuck McCarthy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Xiao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Suzanne
  • Star ratings:
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I recommend this bus!
Ride was very good drive time allowed us to get there on time actually got in earlier than what was scheduled time and the ride was very good I appreciate it I'm continuing to use this bus company
  • Posted on: 2016-11-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Immanuel mathis
  • Star ratings:
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I recommend this bus!
Great service. Just wish that they used tge tvs that are on the bus.
  • Posted on: 2016-11-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camil Grant
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stefanie
  • Star ratings:
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I recommend this bus!
had a very good experience from DC to New York and back
  • Posted on: 2016-11-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: LeahO
  • Star ratings:
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I recommend this bus!
In spite of all negative comments I read already after purchasing the tickets, my experience was good. The bus came in time, with only 10 minutes delay. It was clean, the boarding was well organized. The stop for restrooms was in time, and we came to NYC exactly as it was scheduled. No complains.
  • Posted on: 2016-11-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rachel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Mercedes Singlet
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Analisa Freitas
  • Star ratings:
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I recommend this bus!
My electrical outlet did not work, please fix
  • Posted on: 2016-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gopal Ganta
  • Star ratings:
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I recommend this bus!
I am happy with the ride and comfort of bus. One request is that many of the passengers they leave their trash covers on their seat, so it will be difficult for next passenger when he/she tries to sit on the same seat. Either apply sticker on each seat to grab their trash xover while they are getting down or need to appoint some one to clean this after each ride.
  • Posted on: 2016-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Francois
  • Star ratings:
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I recommend this bus!
Bus was supposed to be with one of the most comfortable with electric plug and large seats but it wasn't.
  • Posted on: 2016-11-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aravindan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aravindan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2016-11-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-11
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: SHIKA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2016-11-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shirlene
  • Star ratings:
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I recommend this bus!
I was traveling with two other people. The bus was on time, very comfortable (a lot of leg room). An announcement was made in regards to smoking and the travel plans, just like Greyhound. The price was right and I will definitely use Eastern again.
  • Posted on: 2016-11-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brii
  • Star ratings:
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I recommend this bus!
Thank you for getting me to my destination both D.C. and N.Y. with no incidents or accidents. I also felt much safer with the bus that had the seat belts for every passenger. Thank you again.
  • Posted on: 2016-11-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: nick ricco
  • Star ratings:
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I recommend this bus!
Waiting for a late bus in the rain at the edge of a parking lot seems strange to a Southerner but hell, what could be stanger than electing Trump? The drive went well.
  • Posted on: 2016-11-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: y clayton
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus ride wa very comfy, conveniently priced, and overall, a good experience. I only wish buses had charge port or outlet that i could use while on the long bus rides to charge my phone.
  • Posted on: 2016-11-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: y c
  • Star ratings:
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I recommend this bus!
the bus i was on smelled so strongly of urine and it was nauseating to other passenger, even the one cloet tot he front. in addition to that , there were no outlet to charge phone, yet there was very good wifi, so that was frustrating. seat were comfortable and the bus driver was very respectful and polite. Maybe there can be a better way to handle the bathroom situation on these buses? But for the price, it was a good experience, and i arrived on time, unlike my past greyhound experiences.
  • Posted on: 2016-11-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Alberto Angulo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Chatega colbert
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-11-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Heaven Belton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: akary
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Al Ribery
  • Star ratings:
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I recommend this bus!
I have taken this bus route from Eastern bus many times and they rarely arrive on time at its destination because of the stop in Baltimore. If you take the NYC-DC route please add at least 30 minutes from what Eastern has listed as your arrival time. I hope this advice helps your travel plans.
  • Posted on: 2016-11-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sina klemm
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Express bus between Richmond and nyo
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lester Pereira
  • Star ratings:
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I recommend this bus!
Please have a charging point at every seat.
  • Posted on: 2016-11-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gwen Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sina Klemm
  • Star ratings:
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I recommend this bus!
Everything was ok, we arrived 20min to late but that's totally fine. The staff was a little bit in hurry and therefore sometimes almost mean.
  • Posted on: 2016-11-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yewande Eniola
  • Star ratings:
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I recommend this bus!
I couldn't find outlets to charge my phone. If there were any, they weren't easily accessible.
  • Posted on: 2016-11-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Elsie Hall
  • Star ratings:
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I recommend this bus!
Great price and service, I reached my destination on a timely manner. Friendly driver
  • Posted on: 2016-11-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Steven
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Krystal
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The Bathroom was not clean at all. I hope your house is not like the bathroom. So it tells me that you have no concern for your passengers who use your bus service. It looked like it had not been clean in a long time.. NOT GOOD VERY NASTY AND UNSANITARY.
  • Posted on: 2016-11-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Matt collins
  • Star ratings:
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I recommend this bus!
Bus a hour late
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Angel
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: andrew stenson
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I recommend this bus!
No issues good bus - centre town to centre town. Excellent driver very smooth superb anticipation to traffic conditions smooth ride. Would not like to have been picked up dropped off at Baltimore in the middle of nowhere.
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
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I recommend this bus!
We left a little late and the driver did not want to let us stop to go to the restroom for the entire trip. Other than that it was a good trip.
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Barbara McNiff
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pia Bertero
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: mls
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: mylz
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: myles
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: myles
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: myles
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: myles
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Glenda Edmonds
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: José Hernandez
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I recommend this bus!
Solo la puntualidad.
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Heaven Belton
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I recommend this bus!
The bus needs a little more leg room but overall the ride was good!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Hannah Milam
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lorraine Higgins
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I recommend this bus!
My experience with gotobus is convinence, low fares and meeting different people. The sights are 👏 and some of the drivers are very courteous. Seats belts provide safety for all customers. I travel frequently with their buses. Thumbs up gotobus👍🏿
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyana strong
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I recommend this bus!
I love eastern travel buses from VA to NY and Back
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph Nelson
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: William kelley
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chaz
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chaz
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kamoya Higgins
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Walt
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Walt
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Walt
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Walt
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Walt
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Walt
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Arnott Mader
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I recommend this bus!
Late because of heavy traffic!
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benny Ng
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Matt Collins
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hanna
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I recommend this bus!
Really nice
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marcelo
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I recommend this bus!
Ok
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Howard
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I recommend this bus!
I was actually impressed on both trips witht the improvements to the buses, they were clean, on time and customer service was definitely better than previous times.
  • Posted on: 2016-10-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Saiful
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I recommend this bus!
Good driver made it to NYC in time
  • Posted on: 2016-10-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Priscila Ramos
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I recommend this bus!
Good service but the bus from NYC to DC arrived an hour and a half late. I'll use it again anyways. Thanks for everything!
  • Posted on: 2016-10-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: HJ boo
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I recommend this bus!
  • Posted on: 2016-10-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Marlon Murray
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I recommend this bus!
The WiFi was not working most of the way and no charger either. The bus was cleaner than the last time and the staff at the office was very friendly
  • Posted on: 2016-10-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan Chan
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I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tia
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I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
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I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dana Lopez
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I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Mike G
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I recommend this bus!
Great ride other than the fact that it arrived more than a half hour late in Baltimore. Appreciate the fact that it did not make any rest stops.
  • Posted on: 2016-10-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jonathan Chan
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I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: vonda tolson
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I recommend this bus!
this bus was old because it had no charging ports im sure with time it will be upgraded but other than no charging ports it was a delightful expreience
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Susan Gerace
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I recommend this bus!
I missed my return trip because I did not realize that the bus was a rockleigh bus and not an eastern bus coming back and I waited at the wrong spot. They charged me an extra five dollars and I had to take the next bus and miss my connections
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carlos Lasso
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I recommend this bus!
Punctuality is what eastern bus need it
  • Posted on: 2016-10-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: HJ B
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I recommend this bus!
  • Posted on: 2016-10-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ramkumar
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I recommend this bus!
  • Posted on: 2016-10-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dennis Garcia
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I recommend this bus!
  • Posted on: 2016-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Akakpunwa Mbalew
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I recommend this bus!
The staff at the DC Station are always very courteous and polite.
  • Posted on: 2016-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ravikanth
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I recommend this bus!
  • Posted on: 2016-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ravikanth
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I recommend this bus!
  • Posted on: 2016-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ravikanth
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I recommend this bus!
  • Posted on: 2016-10-26
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: NIKHIL
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I recommend this bus!
  • Posted on: 2016-10-26
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Oluwapelumi Olat
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I recommend this bus!
It was a good experience
  • Posted on: 2016-10-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bryan
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Padmini
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Marilyn Olan
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kareem Sterling
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I recommend this bus!
Loved the ride. Free WiFi on-board. The driver was great. I traveled round trip from DC to NYC and always arrived on time. Great pick up and drop off locations, center of both cities. It was a perfect ride! Loved it!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy
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I recommend this bus!
good service!
  • Posted on: 2016-10-24
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Jaemin
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Erin S
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Erin S
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daniel
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I recommend this bus!
We waited at the address stated on the ticket and the bus never came. When we enquired in the Eastern Bus office we were told it had departed from around the corner. They pointed to a small note on the door saying "report inside 20 minutes before departure" and claimed the same instruction is also written on the ticket although they were unable to point out where. No apology or anything. To their credit they did let us on the next bus for free.
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hailemariam
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Manzura
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
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I recommend this bus!
Express bus between NYC and Richmond
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: W. Rawls
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I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daniel
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I recommend this bus!
The cleanliness might not be perfect because of the bathroom urinal on our trip to DC to NYC 3pm on October 21st was full it was never emptied before the trip.
  • Posted on: 2016-10-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney Harriso
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I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tamara Joseph
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I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: wendy
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I recommend this bus!
Our bus was just a few minutes late picking us up in NYC (but hey, it had to come straight through the heart of the city!) but actually returned us back to DC about 15 minutes early. While the drivers and staff certainly aren't what i would call friendly, they get you there and back on time and in once piece which is what most people want, am i right?? My one complaint is that the seats are pretty uncomfortable to sit in for long periods of time and there is very little leg room even for someone like myself (5'4"). In short, i wouldn't plan on getting much sleep.
  • Posted on: 2016-10-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Theodore wright
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I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan Chan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jatara
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I recommend this bus!
Our bus didn't leave until 1045am and I paid to leave at 830am. The bus driver would not tell us what was going on
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ranju
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emma Wolff
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kay
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nikhil Kulkarni
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nyasia
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-21
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: diane cott
  • Star ratings:
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I recommend this bus!
The bus broke down and we had to wait for another bus. The driver handled the situation very well. Good Service.
  • Posted on: 2016-10-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: al lott
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Driver continues to hold both (4) front seats for no apparent reason. He reluctantly gave up one in DC. Not personable and never speaks to customers. Speaks at length on personal phone. Staff member who collected tickets in DC was very professional and friendly.Overall trip was good. Arrived in great time. Kudos to the driver for expeditious journey.
  • Posted on: 2016-10-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ji yong
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amy
  • Star ratings:
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I recommend this bus!
Pretty good overall. Got there late by 15 min thou and missed my train...
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LAURA EAHEART
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Travor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Travor
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Travor
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Travor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: al lott
  • Star ratings:
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I recommend this bus!
Driver was very friendly and professional. Bathroom smelled of urine.
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: James
  • Star ratings:
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I recommend this bus!
Perfect in all respects. Even traded in tickets for earlier bus (after we arrived early).
  • Posted on: 2016-10-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sadik
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Theodore wright
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ralph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
Add an express bus between VA and NYC
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: James
  • Star ratings:
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I recommend this bus!
Only complaint--I didn't see a power outlet. (BTW, there was one on our return trip.) Otherwise, couldn't have been better.
  • Posted on: 2016-10-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shelima carter
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jean
  • Star ratings:
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I recommend this bus!
Unlike most other times, there was an EXTREMELY unpleasant urine odor towards the back of the bus. This was noticeable for 90% of the ride and worse when someone opened the door. Made the experience far from enjoyable.
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dori griffiths
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jarielis Garcia
  • Star ratings:
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I recommend this bus!
The woman at the front desk at the Allen St. location was absolutely one off the most unpleasant people I've ever dealt with. I asked her a question about my ticket and she gave no eye contact, but plenty of attitude and spoke very low. It's as if she didn't want to be spoken to. Also, the site said we were to arrive at 7 and we didn't arrive til 8:30pm. I am very disappointed.
  • Posted on: 2016-10-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Edson Oliveira
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JOSE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nerina Cella
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Martin von Schli
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Abdurrahmaan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sanda
  • Star ratings:
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I recommend this bus!
The bus was great but you should be on time to get your place because they sell tickets for cash on the site and if you made a reservation you can loose yours! The driver also stoped to refill gas on the way so we lost an hour between that stop and another one he did I don't know why.
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranju Thomas
  • Star ratings:
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I recommend this bus!
Late. Always some issue with passengers getting on at Baltimore. Everything else is cool.
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: xiaoya liu
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Lisa Clark
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kai-Michelle Bla
  • Star ratings:
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I recommend this bus!
Wifi didn't work, seat wouldn't go back
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kai-Michelle Bla
  • Star ratings:
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I recommend this bus!
Wifi didn't work
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: teresa
  • Star ratings:
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I recommend this bus!
The bus windows were very dirty. However, the ride was pleasant and punctual.
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Christopher
  • Star ratings:
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I recommend this bus!
Clean the bathrooms. It smells horrible. I can't stand the smell.
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lindsay keys
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lindsay keys
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lindsay
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Glenn Williams
  • Star ratings:
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I recommend this bus!
Great service
  • Posted on: 2016-10-16
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Theresa Alston
  • Star ratings:
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I recommend this bus!
I lost $50 due to not being able to reschedule and customer was unavailable and the office phone as well. No more has yet called me back and it's been 72hours.
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chloe
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandra
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ryen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ann M Taylor
  • Star ratings:
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I recommend this bus!
Bus spotless, courteous driver and check in, fast and comfortable trip. Will definitely use again!
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany White
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jimmie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Janet
  • Star ratings:
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I recommend this bus!
Great job.... Thanks.
  • Posted on: 2016-10-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sylvia Ashe
  • Star ratings:
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I recommend this bus!
My daughter bought this ticket for me to return to NYC The bus was late arriving.We were told it would not arrive for 40 to 45 minutes later. had to take another companies bus
  • Posted on: 2016-10-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bahati
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chaim malek
  • Star ratings:
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I recommend this bus!
The bus was a little crowded
  • Posted on: 2016-10-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: aravindan
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Max Golub
  • Star ratings:
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I recommend this bus!
The bus was nice. Comfortable and accomodating. Amenities were a little scarce, but you don't really notice if you're sleeping the whole time. Would recommend.
  • Posted on: 2016-10-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alex Saady
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gisela Schmitt
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Q Anderson
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Iuliia
  • Star ratings:
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I recommend this bus!
rude driver, no way to charge phone
  • Posted on: 2016-10-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deep Patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gordon
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gordon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Karen
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Vivian
  • Star ratings:
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I recommend this bus!
Bus was 30 minutes and then we also had a rest stop for 15 minutes, so time of arrival to New York was delayed by 45 minutes. I would rather not stop when we are already late.
  • Posted on: 2016-10-11
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Hua Guo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juan Veloz
  • Star ratings:
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I recommend this bus!
so comfortable, driver made sure everyone was good. I will be riding with Go to Bus next week again.
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mary Katherine S
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
Bus ride was not as cold this time. The temperature was just right so was a comfortable ride.
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JOSE ESPEJO
  • Star ratings:
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I recommend this bus!
KEEP GOOD WORK
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: aravindan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: althea knight
  • Star ratings:
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I recommend this bus!
Ride smooth I love it
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Lisa P Clark
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tu Nguyen
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zixuan Zhao
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jasmine
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan Chan
  • Star ratings:
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I recommend this bus!
Eastern is easily the best of them all. Focus travel is horrific.
  • Posted on: 2016-10-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: jeremy mcintosh
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kamoya
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jamala
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Alan Chin
  • Star ratings:
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I recommend this bus!
Almost an hour late.
  • Posted on: 2016-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ginette
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Santiago
  • Star ratings:
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I recommend this bus!
The seat could not recline. It was very uncomfortable
  • Posted on: 2016-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Karen Gomez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
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I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: JOSE ESPEJO
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I recommend this bus!
KEEP GOOD WORK
  • Posted on: 2016-10-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ahmed Abdallah
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I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Gabrielle
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I recommend this bus!
  • Posted on: 2016-10-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deep
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I recommend this bus!
  • Posted on: 2016-10-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jing Qian
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I recommend this bus!
All the sudden, the driver announced that he would not make a stop at Penn Station, and everyone had to get off at Chinatown. He said that the subway is right there and all of us could just take the subway to Penn Station. However, I have to catch a connect bus from port authority with very limited transit time. So I had to rush from China Town to Port Authority, alomost missed the bus. I dont know what worse to expect
  • Posted on: 2016-10-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Missy
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I recommend this bus!
Great ride!Drivers are no joke get you where you need to be timely
  • Posted on: 2016-10-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jeffrey Edusei
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I recommend this bus!
The service was pretty good. Clean bus, the driver got us to the destination safely and it was around the time scheduled for us to reach the destination.
  • Posted on: 2016-10-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Judy Brown
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I recommend this bus!
Very Impressive!
  • Posted on: 2016-10-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Summer
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I recommend this bus!
  • Posted on: 2016-10-05
  • Depature: Washingto