Eastern Coach Rating & Reviews

4891 Reviews

Find and read all the latest Eastern Coach reviews from fellow bus travelers. These verified Eastern Coach reviews have been submitted from real customers who booked their Eastern Coach tickets on GotoBus.com. The customer reviews evaluate Eastern Coach service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2017-07-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Malika Heyward
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Maryum
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Klinaya Hudson
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I recommend this bus!
The system of loading Virginia people onto the bus before Washington DC is nonsense if I was there before everyone that's when I should be loaded onto the bus so I can choose my seating and not be forced to sit with what's left and I was first in line.
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: halimatou barry
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I recommend this bus!
I traveled this weekend from DC to NYC. The bus driver was rude and inconsiderate. The bathroom was disgusting. We did not stop at a rest area the whole trip. when the driver stopped for gaz, he would not let anyone take a break as well. he went and bought juice and used the restroom. I told him I needed to use the restroom, he told me to seat down and went back to the road.
  • Posted on: 2017-07-24
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Kathy
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica Qu
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Kathy
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Renee
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I recommend this bus!
The bus left NY on time however it arrived to Richmond around 9pm instead of 7:30pm.
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ivy
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Zhenwen Geng
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I recommend this bus!
Should make reschedule available for tickets less than 24 hours.
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chelsea Staples
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bhoomika Ghosh
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I recommend this bus!
The bus arrived late, then it stopped for a long time at Delaware waiting area and we reached one hour late ! The driver did not make any announcements. Irresponsible service.
  • Posted on: 2017-07-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Patrice
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I recommend this bus!
Bus was on time. DC staff were great. However I started to get car sick, and got a head cold from the driver blasting the A/C. Overall great experience.
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Patrice
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I recommend this bus!
I was cold the whole ride the A/C was up way too high. I felt like I was about to catch pneumonia. Everything was pretty good.
  • Posted on: 2017-07-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Angie Ross
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I recommend this bus!
We had a safe trip...thank you Jesus!
  • Posted on: 2017-07-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeleisaf
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I recommend this bus!
Bus driver made a personal stop which delayed our arrival to 1:10am. He did not give us a reason for the personal stop and told the passengers to SHUT UP because we asked him for an explanation for the stop and (rightfully) grew impatient. I will never ride with this driver again!
  • Posted on: 2017-07-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cayla
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I recommend this bus!
  • Posted on: 2017-07-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jeleisaf
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I recommend this bus!
  • Posted on: 2017-07-23
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Ivan
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I recommend this bus!
Poor air conditioning at front seat
  • Posted on: 2017-07-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Arnott Mader
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I recommend this bus!
Please check restrooms for cleanliness ,door locks properly, liquid to clean bowl after use and make sure that hand cleaner is full and working!
  • Posted on: 2017-07-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Pablo
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I recommend this bus!
  • Posted on: 2017-07-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mary
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I recommend this bus!
Made extra stop and waited 20mins because someone forgot
  • Posted on: 2017-07-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christian Urena
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I recommend this bus!
  • Posted on: 2017-07-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christian Urena
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I recommend this bus!
  • Posted on: 2017-07-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Blakeley
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I recommend this bus!
Great bus service that I have used many many times. It's definitely my got to way to go from Richmond VA to NYC and D.C. On time and I always feel the drivers are safe.
  • Posted on: 2017-07-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Morgan
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I recommend this bus!
I have been an avid patron of Gotobus for years, and always enjoy my experience and recommend it to friends. I travel a lot for works and use Gotobus frequently. Yesterday my trip was two hours late arriving from NYC to Richmond. We didn't hit traffic until after leaving DC so I'm not sure how we got so behind on our ETA. We also made a rest stop (which is fine!) as well as stopped for gas, and made a stop in Baltimore, but no one's final destination was in Baltimore so no one got off. We were so late arriving in Richmond that I missed a very important meeting and the span of my bus trip total was nine hours, leaving me very dehydrated, sore and uncomfortable. I can only imagine how the children sitting behind me felt! I still want to use Gotobus in the future as I've always enjoyed my trips and I support your business, but I'd like a refund for my trip this time. Thanks, Morgan
  • Posted on: 2017-07-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Stephanie
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I recommend this bus!
I would suggest screening customers as they get on the bus. Things such as foul odors/ odd mannerisms. It shouldn't just be about taking money but also the comfortability/ well-being of the passengers. Also, not all plug circuits worked. The wi-fi was subpar
  • Posted on: 2017-07-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daphne Boone
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I recommend this bus!
Bus was late but trip was nice.
  • Posted on: 2017-07-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
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I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ramya
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I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ramya
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I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Shari Benjamin
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I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Michelle
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I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chelsea Staples
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I recommend this bus!
  • Posted on: 2017-07-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: hannah kim
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I recommend this bus!
  • Posted on: 2017-07-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicole
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I recommend this bus!
  • Posted on: 2017-07-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gabriella Paz
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I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily Gitman
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I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily Gitman
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I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily Gitman
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I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Emily Gitman
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I recommend this bus!
Electricity didn't work.
  • Posted on: 2017-07-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Adeniyi Fowosere
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I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
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I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Descamps
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I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
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I recommend this bus!
he stop at a different stop in Baltimore not at 1201 ponca st
  • Posted on: 2017-07-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Max
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I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vojtech Vala
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I recommend this bus!
No toilet paper in WC.
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: ADYA
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I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Miriam Hernandez
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I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Miriam Hernandez
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I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Kasandra
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I recommend this bus!
It was a good ride but the bus driver should have toilet paper and it took about 5 hours to get ny from Maryland, it should be 4
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Juana lazaro
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I recommend this bus!
Driver was very respectful
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
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I recommend this bus!
Some outlets didn't work
  • Posted on: 2017-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Leticia jenkins
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I recommend this bus!
Always reliable And affordable.
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ryan Hill
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I recommend this bus!
They need to list each stop in the itinerary, it's misleading to state that it's a direct trip when it's not.
  • Posted on: 2017-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Winston
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I recommend this bus!
Many patrons were noisy and rude. The company makes enough money and prestige to warn or discourage disorderly patrons. Greyhound would have never allowed disorderly patrons to continue on a route.
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
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I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke
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I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke
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I recommend this bus!
it was 96 degrees and we sat on the bus without ac while it was loading and then for a few minutes more while waiting for the driver. not fun. please consider having the bus running before you seat people, especially on such a hot day.
  • Posted on: 2017-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: torres
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I recommend this bus!
It was a great ride up with AC and room to stretch on the bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Jan-David
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I recommend this bus!
WiFi has low capacity. Upon departure we had to board the bus that waa not running yet, no AC therefor. Besides that no complaints. You get what you pay for.
  • Posted on: 2017-07-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
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I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
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I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
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I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kritika
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I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deep Patel
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I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
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I recommend this bus!
Great ride
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
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I recommend this bus!
Great Service
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
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I recommend this bus!
There were not chargers every row
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Mark Crum
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I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Khushbu Mishra
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I recommend this bus!
There was this Chinese passenger who went to the restroom and smoked. Everyone in the bus could smell it but the driver didn't say anything to him.
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: carmen
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I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Wayne
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I recommend this bus!
A heads up about the stops and a clearer posting of the schedule would have been great. The internet wasn't workig on the bus so we couldn't check your tracking site.
  • Posted on: 2017-07-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
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I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: RAHUL KUMAR
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I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sagar
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I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Stacey Corrica
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I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Leticia jenkins
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I recommend this bus!
Very convenient
  • Posted on: 2017-07-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deep Patel
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I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ben Card
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I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyana strong
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: violet s.
  • Star ratings:
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I recommend this bus!
good ride good price will recommend
  • Posted on: 2017-07-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kemilola
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Amna siddiqi
  • Star ratings:
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I recommend this bus!
Bus was half hour late, and for some reason the four hour trip ended up taking 6 hours. Additionally, there was a very weird and unpleasant smell throughout the entire trip in the bus.
  • Posted on: 2017-07-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jorge Avila
  • Star ratings:
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I recommend this bus!
OMG!!! The bus used during this trip was phenomenal. The smell on the bus was pleasant. Bathroom was clean. i was able to find the power outlets right away. Bus driver answered all of my questions. Ride to NYC was great! This brand bus should be used for the fleet on Eastern buses...."vanhool". thanks for getting me back to NYC safely and comfortably!
  • Posted on: 2017-07-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zunilda Mejia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-14
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Jan-David
  • Star ratings:
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I recommend this bus!
Bathroom was smelly, we were sitting in the front but the smell reach us. WI FI was not usable.
  • Posted on: 2017-07-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Kate sheerin
  • Star ratings:
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I recommend this bus!
Good value for trip. Timing was completely off we were over one hour late. Cleanliness ok. Staff was not friendly.
  • Posted on: 2017-07-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Rosa
  • Star ratings:
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I recommend this bus!
Excelent driver. Very good trip
  • Posted on: 2017-07-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Aya saleh
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: agathe
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: agathe
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves Cherilas
  • Star ratings:
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I recommend this bus!
good, arrived on time
  • Posted on: 2017-07-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christie
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anif
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anthony Ortiz
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mary
  • Star ratings:
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I recommend this bus!
Super convenient and easy, I'll definitely be using Eastern Coach again!
  • Posted on: 2017-07-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Saravana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: enlin
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anif
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jorge Avila
  • Star ratings:
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I recommend this bus!
Good ride. my main concern was the bus reaching destination an hour late. Bathroom door wasn't functioning properly. at one point no one was able to access it because it had locked itself.
  • Posted on: 2017-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tahesha
  • Star ratings:
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I recommend this bus!
The bathroom was very nasty and the driver made a stop but would not allow anyone to get of to use the restroom inside.
  • Posted on: 2017-07-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jerry wyche
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwo
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: CHRISTELLE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kathryn
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Al
  • Star ratings:
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I recommend this bus!
Very comfortable bus, clean, friendly
  • Posted on: 2017-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
The Richmond staff has new people on it, and they were MUCH better than before. I think the quality of Eastern is going up, which is great. Next would be cleaner bathrooms!
  • Posted on: 2017-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yolanda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jessica Sandrine
  • Star ratings:
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I recommend this bus!
The driver is punctual and drive very safety
  • Posted on: 2017-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Felicia Young
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Walt Goethel
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nilka
  • Star ratings:
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I recommend this bus!
The staff at the office was son rude no customer service.no English speaking.
  • Posted on: 2017-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: sharon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Elliot Heller
  • Star ratings:
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I recommend this bus!
the bus left about a half hour late, and took a very long time at the rest stop/gas station. The driver got upset when my friend tried to get back on the bus.
  • Posted on: 2017-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nilka
  • Star ratings:
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I recommend this bus!
Bus dropped us off in the middle of nowhere.the staff at the office was so Rude
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Eleni tiniakou
  • Star ratings:
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I recommend this bus!
We did a stop for bathroom break and we had to wait for one of the passengers for 15' extra minutes,as he wanted to buy his Popeyes's chicken This is unacceptable and there should be a warning that all passengers have to be back in 15 minutes,otherwise the bus will leave
  • Posted on: 2017-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica henrique
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Maryum E.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Giselle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Theus
  • Star ratings:
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I recommend this bus!
Didn't drop off at designated stop dropped a few blocks away lucky for map quest found my family member that came to pick me up in a big city.
  • Posted on: 2017-07-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The trip was good. The seats could be more comfortable but other than.
  • Posted on: 2017-07-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Vizet Turso-Pear
  • Star ratings:
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I recommend this bus!
Everything was good and Thank you Have a Bless Summer
  • Posted on: 2017-07-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Vizet Turso-Pear
  • Star ratings:
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I recommend this bus!
Everything was ok and Thank you Have a Bless Summer
  • Posted on: 2017-07-08
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Anna nyarko-antw
  • Star ratings:
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I recommend this bus!
Needs to work on punctuality.
  • Posted on: 2017-07-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tamika Snipe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Andrew Luhn
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus driver was driving very fast. It was nice to get to the destination early, but I was uncomfortable with how fast we were going.
  • Posted on: 2017-07-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Joanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Roni
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I would use a Gotobus.com service again. this being my first time use, I was over 2hours late, I was to have arrive at 9:30 I arrive at 11:45. which was very upsetting and it was not due to traffic .
  • Posted on: 2017-07-08
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Maritza
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Cheryl
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alexander
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shahna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Afrodisia Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves Cherilas
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
i arrived on time
  • Posted on: 2017-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Destiny
  • Star ratings:
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I recommend this bus!
CLEAN BATHROOM AFTER EACH TRIP AND MAKE SURE THERE IS ALWAYS TISSUE IN BATHROOM
  • Posted on: 2017-07-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Luz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Miriam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I wish we don't have to take a walk from the station to the bus stop. A
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Felicia Young
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Complimentary water would be nice. Announcement of wifi and other features of the bus without you figuring it out on your own
  • Posted on: 2017-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: myles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke LaLiberte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yolanda
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Decent drive. Charging ports didn't work on the left side of the bus.
  • Posted on: 2017-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Donnetta Wells
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus again 1.5 hrs late
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kinjal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Bhalchandra
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus arrived on time and reached destination on time. Driving was good. Overall good experience..!
  • Posted on: 2017-07-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bhalchandra
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Wonderful experience
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tammi M Barnes
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I enjoyed my ride on your bus.I will be using your bus services again. Thank You!!!!!
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: evangeline balta
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
So far so good
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jianjie Mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: eleni tiniakou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the only thing lacking is plugs to charge the phone
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Liz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cleveland ruff
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I made a mistake booking my bus ticket and tried to change but was unable to get anyone on the phone horrible service I spent 37.00 twice and I see when you go to the bus station and buy a ticket they charge 35.00 not fair you should pay less if you buy in advance
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Selina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jianjie Mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: John
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Good, solid, no nonsense operation. This is my 6th trip on GoTo.
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: huo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: kristin Ford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Middleton mckell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nacio Marshall
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Amani
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vimala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Clean bus
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anzhelika
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The driver didn't let us out even once. We departed from Washington DC on Monday July 3 at 2pm. The driver stopped at gas station BUT DIDN'T LET US GO OUT!!! 5 HOURS WITH NO STOP!!! And he pretended that he didn't speak English!!!!!
  • Posted on: 2017-07-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Yliana Diaz
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Very confortable. Excellent service.
  • Posted on: 2017-07-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cleveland ruff
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I made my reservation for the wrong time for 11am I meant to make it for 1230 am on the 4 tho of July but could not get my money back no one picked up the phone bad business not fair people make mistakes
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Taharka
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I became very upset because I was standing in the line for over 10 minutes trying to get onto the 3:30 bus from NY to DC and the guy who was collecting tickets keep on taking people who were behind me in the line and putting them on the bus, when I told him I had a confirmed ticket for 3:30 he kept telling me to wait...but continued to take people from behind me and send them on the bus. Then the driver came out and said the bus was full...I was like no way, I have a confirmed ticket already paid for and have been standing here for the pass 15 minutes, how can the bus be full. The driver eventually let me on the bus. I think the person who was collecting tickets was trying to get someone who did not have a confirm ticket for that bus on ahead of me!! This situation was distasteful and petty!!!!! Additionally, the toilet could be better maintained.
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Susan Crawford
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Very nice ride down. Hope is the same when I return home
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Gail Stewart
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Always a Great trip❤️
  • Posted on: 2017-07-03
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Boeun Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: eleni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rebecca
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I would take Eastern Coach bus again, very efficient staff, though not so friendly driver. He was okay.
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Orlando Herrera
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Uncomfortable for the whole trip.
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Marcus Seabrook
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashraful
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Good Journey.
  • Posted on: 2017-07-02
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sabrina
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The price is fantastic! Very clean and comfortable. The only negative, would be the restroom. It was dirty when we got on the bus and just go worse. I would recommend to family and friends with older or no children.
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kim Umanoff
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I wish there were charging accessibility by every seat on the bus. There were plug ins behind the seat behind the driver, but not for all the other seats. That would be a real plus for the passengers.
  • Posted on: 2017-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Grace suelo
  • Star ratings:
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I recommend this bus!
Everything is going perfect but the driver that left DC Chinatown on July 1 at 800 am drip us off 2 blocks away from Allen so we have to walk back to your office. Other driver drop us off in 28 allen not 2 blocks away having my luggage to carry
  • Posted on: 2017-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vish
  • Star ratings:
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I recommend this bus!
great value!
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yliana Diaz
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Very nice and confortable.
  • Posted on: 2017-07-02
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Rebecca
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Very efficient operator, safe and cautious throughout the trip.
  • Posted on: 2017-07-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Antoinette
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Please practice punctuality because my bus was supposed to leave NY st 330 and it was after 4 when we departed. I arrived after 1030 when it was supposed to be 930.
  • Posted on: 2017-07-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Faith Ajayi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-01
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Aenne
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus was 1 hour late at the stop where I waited. I could not get any information about where the bus is, what is going on. We arrived almost 2 hours late in Manhattan.
  • Posted on: 2017-07-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Destiny Hill
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Vish
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
great for the price. When I got on the ac hadn't kicked in, so the bus was extremely hot
  • Posted on: 2017-07-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shahna
  • Star ratings:
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I recommend this bus!
Bus was hot which made the whole ride uncomfortable
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: John
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
It's a shame the drivers don't speak english. It would be great if they could make announcements. Also you should think about putting the people who yell on their cell phones in one section of the bus. They can drive each other crazy. But given the modest prices you are charging, I think you are doing a great job.
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Josh Thorne
  • Star ratings:
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I recommend this bus!
Bus arrived about 40 mins late and arrived at final destination about an hour and a half late. This is understandable due to traffic. What isn't understandable is how the staff doesn't check you in with a numbered system when you arrive to the stop so you can get on the bus depending when you arrive. There is always a wave of people who come late and get on in front of everyone else which the numbering would fix. We are asked to stand against a wall and then bus arrives and everyone just crowds the bus. There were 3 staff there and no-one said anything about staying in line or said anything to others lining up elsewhere. This was really the only issue in my book and would elevate the experience 10 fold.
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keesha Jenkins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natalia falkowsk
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juana ocasio
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
This bus was very clean bathroom didnt smell bus driver was nice he made stop very different from the o e i was on beforw
  • Posted on: 2017-06-30
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Faye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Driver coming back talked on the phone the entire time as he swerved in and out of lanes. The rear view mirror was not properly placed to allow the driver to see directly behind him. It also appeared to be broken. Also, the bus was due to arrive in Richmond, Virginia from New Ork at 11:00 pm; we did not arrive until 1:30 am. The persons collecting the bus fare were rude and used an antequated check-in system of crossing reservation numbers off of the list of passengers. I would never ever ride one of these buses again!
  • Posted on: 2017-06-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Noah Oddo
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great trip, friendly staff.
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Sharon Zheng
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was late for two hours
  • Posted on: 2017-06-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jaco Kumaresan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
good trip; return from DC to NY was excellent; Staff in DC were courteous and helpful; driver was careful and diligent. I will travel again with Eastern coach.
  • Posted on: 2017-06-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Masashi Tsurusak
  • Star ratings:
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I recommend this bus!
I made reservation one our before schedule time by cellar phone. So I could print and I could not find out conformation # by anything. so your staff call office and help me. i could make my trip Thank you
  • Posted on: 2017-06-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Johnne Glover
  • Star ratings:
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I recommend this bus!
The bus arrived an hour late in Richmond
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kaida
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
It would be nice if the bus had some outlets like the ticket stated, and if the driver wasnt swerving while switching lanes.
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Mgaza-Sese
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Bernadette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shah Zaman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It will be nice to provide a bottle of water
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Joe Rodriguez
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I MIGHT recommend Eastern Coach. My return trip from NYC to Richmond VA was supposed to arrive in Richmond at 9:30 pm. We did not arrive till almost 11 pm. That is unacceptable.
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tatiana Irias
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tatiana Irias
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Latisha C
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maurice Shohet
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leroy Church
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
There was no outlets for phone charger. The over head lights were not working. The driver needs to make announcement- there's always someone playing music or videos with no earphones. I just want a clean peaceful ride. Please!!!
  • Posted on: 2017-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yliana Diaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good service
  • Posted on: 2017-06-27
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Yliana Diaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good service.
  • Posted on: 2017-06-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: nancy Soto
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Yes,I had good experienced with Gotobus.
  • Posted on: 2017-06-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jorge
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: SHAWNICE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keisha Howard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robert
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything worked great barely woke up the entire ride not bumpy or slow perfect ride
  • Posted on: 2017-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica Qu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Carrissa
  • Star ratings:
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I recommend this bus!
Good no complaints
  • Posted on: 2017-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Walt Goethel
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adrian Balthrop
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Slávka Blahova
  • Star ratings:
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I recommend this bus!
The only issue I have waa that the bus came one hour late without any notice, so our plans had to be changed. Overall however I liked that the bus had the WiFi and seats were comfortable.
  • Posted on: 2017-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: David
  • Star ratings:
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I recommend this bus!
Only issue was toilet. Hand sanitizer empty and toilet paper was soiled. Otherwise the bus was clean and driver kept the cabin temperature right.
  • Posted on: 2017-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amy ni
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: courtney harriso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Keon
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Elizabeth OuYang
  • Star ratings:
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I recommend this bus!
We took 2 hours to get out of NyC because of a parade. On parade days, alternative routes should be considered.
  • Posted on: 2017-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nailah Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Immanuel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: gurkiran
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dorothy Zellars
  • Star ratings:
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I recommend this bus!
The bus smelled as if it hadn't been cleaned in weeks. The bus also malfunctioned and it took us an hour to get our bags off the bus.
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Manuel briscoe
  • Star ratings:
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I recommend this bus!
The ride was quick only complaint was that the wifi didn't work as well as I thought it would
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marc Duarte
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanuel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley Delatorre
  • Star ratings:
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I recommend this bus!
There are no outlets other than that good trip
  • Posted on: 2017-06-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Naveen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jamel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: evangeline balta
  • Star ratings:
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I recommend this bus!
So far so good only need improvement on staff speak englis mo
  • Posted on: 2017-06-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseania Gomez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Erin Stover
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Fletcher
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: William Fletcher
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ak
  • Star ratings:
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I recommend this bus!
Was late but drove fast
  • Posted on: 2017-06-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Keon Artis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ak
  • Star ratings:
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I recommend this bus!
Bus was late and driver smokes while people get off which is not cool
  • Posted on: 2017-06-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ak
  • Star ratings:
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I recommend this bus!
Bus was late and driver smoked while standing infront of bus which is rude and nasty
  • Posted on: 2017-06-23
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ak
  • Star ratings:
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I recommend this bus!
Actually on time for once but still had urine smell
  • Posted on: 2017-06-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ak
  • Star ratings:
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I recommend this bus!
Bus was late, didn't smell like pee for once which was nice
  • Posted on: 2017-06-23
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ak
  • Star ratings:
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I recommend this bus!
Bus was late. Did not have sockets at some seats but driver was fast n chairs comfy
  • Posted on: 2017-06-22
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Rebecca
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Qualana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Makeba
  • Star ratings:
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I recommend this bus!
The price is excellent. The bus was not comfortable. I could feel every crack in the road. The restroom needs a vacuum suction. So the customers outside don't have to smell what's going on inside.
  • Posted on: 2017-06-22
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ak
  • Star ratings:
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I recommend this bus!
Still has strong urine stench. Would be awesome to get rid of it
  • Posted on: 2017-06-21
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Yvonne Oseghale
  • Star ratings:
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I recommend this bus!
The trip was good but i have complain i paid for 2seats my self and my infant 5weeksold
  • Posted on: 2017-06-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: leah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lina Gomez
  • Star ratings:
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I recommend this bus!
Muy buen servicio
  • Posted on: 2017-06-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jose
  • Star ratings:
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I recommend this bus!
It was a good ride except that it made several stops which were not advertised - Baltimore and other places. Also we arrived a good 2 1/2 to 3 hours after the site said we would and we were almost late for an engagement.
  • Posted on: 2017-06-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cleopatra
  • Star ratings:
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I recommend this bus!
I encoutered family issues once I was at my destination and try to reschuelde my ticket and although the site didnt say I couldn't was told I needed 24 hrs. I know there are people always waiting at the stop to get tickets and I think its not good customer service to not refund someone's funds if you have ample time to resale it.
  • Posted on: 2017-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Eva
  • Star ratings:
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I recommend this bus!
Jsme spokojeni.
  • Posted on: 2017-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Latisha Mosely
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha Mosely
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Latisha Mosely
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ibrahim abdul-Qu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jenifer
  • Star ratings:
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I recommend this bus!
Our bus driver overreacted to a customer request, pulled over, called the police and had her removed. We are now going to be an hour and a half late to richmond. He shouldnt be driving. The but is clean but I preferred the older bus that i took to ny from richmond on Sunday because the driver was at least polite and respectful. This driver is unhinged shouldnt be in charge of the safety of the people on the bus. I would have given him zero stars but that's not an option. Also he was late picking us up in New York.
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cynthia Jasey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cynthia Jasey
  • Star ratings:
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I recommend this bus!
Seat could be a little more comfortable
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Clayton Caldwell
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chaim
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adrian
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jessica
  • Star ratings:
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I recommend this bus!
This bus ride was what I always hope for (even if we were an hour behind schedule.) Compared to the bus ride from richmond, this one going back was much more enjoyable.
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kiana Grant
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paula
  • Star ratings:
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I recommend this bus!
I found the bathroom to be very very unkept. You could see that it wasn't cleaned for a long period of time. There were dried smelly liquids n solid stuff on the shelf above the toilet. The sides of the seats closest to the window had trash stuffed there.
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lucy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lucy
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lucy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Luz M Madera
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natassja
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cleveland ruff
  • Star ratings:
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I recommend this bus!
Great ride smooth
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Akhenaton
  • Star ratings:
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I recommend this bus!
Bus smelled of urine. Made the ride really uncomfortable.
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Yukuri
  • Star ratings:
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I recommend this bus!
Wonderful service!!!Keep it up!
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Carlos
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Allison
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: provostodane32@g
  • Star ratings:
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I recommend this bus!
Eastern coach is the best..the bus was on time,bathroom is clean and fresh and the workers are professionals. Best bus I ever travel on since am using gotobus site I would recommend eastern coach to anybody.
  • Posted on: 2017-06-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Belinda M
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nailah
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Antoinette Moore
  • Star ratings:
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I recommend this bus!
Awesome as always!
  • Posted on: 2017-06-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sade
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The majority of the bus was clean to my knowledge but I was unfortunate enough to sit in the back towards the bathroom. It smelled horrible and this was before we even started on the destination. The toilet paper was hanging on a rope made of trash bags and there was no air freshener of sorts so whenever someone opened the door, their stench lingered. Also no hand sanitizer inside so it was quite insanitary. Gotobus is a more inexpensive alternative but I still expected better. My trip to D.C. was much worse. The seats didn't move up so someone was practically in my lap the whole trip. Seats were also uncomfortable many had rips and tears in them. I compared this round trip to greyhounds prices. Only saved $5 using gotobus. In my opinion it wasn't worth it.
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cali J
  • Star ratings:
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I recommend this bus!
Cheap, quick and ontime. Very dependable.
  • Posted on: 2017-06-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: James George
  • Star ratings:
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I recommend this bus!
Great value!!
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Jennifer Smith
  • Star ratings:
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I recommend this bus!
Upon arrival my suitcase shifted all the way to the back of the luggage container. The driver dragged it to the ledge but didn't pull it out. I leaned down to grab my bag and once I stood up the driver pulled down the luggage door right into my am. I was clearly hurt and the driver saw what he had done but did not apologize or say anything. Instead he just ran back to the bus and drove away.
  • Posted on: 2017-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zakiya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jordyn
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brianna Walker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Daniel Baker
  • Star ratings:
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I recommend this bus!
Very fast drivers!
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daniel Baker
  • Star ratings:
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I recommend this bus!
Bus Driver very fast!
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anil
  • Star ratings:
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I recommend this bus!
Nice and clean ride
  • Posted on: 2017-06-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bert
  • Star ratings:
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I recommend this bus!
The bus has a stop over on a station with food but driver didn't inform anyone how long before everyone has to return back to the bus. So it took almost an hour stop instead of quick stop. The toilet too smells stinky. Other than that all is quite well. On time departure.
  • Posted on: 2017-06-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: lee
  • Star ratings:
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I recommend this bus!
I took the 1:30 bus instead of the 5:30. Driver made a very sudden stop for a red light on the way to an unannounced stop. There was no explanation given for the stop. We were significantly delayed in arrival - tho some of that was due to severe weather in NYC.
  • Posted on: 2017-06-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anahka Barker
  • Star ratings:
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I recommend this bus!
The only issue I habe with this company is that every time I'm late they charge me the last time I was late it was $5 then yesterday is was $6. Things happen where you're unable to get to the bus on time. You can have a lil period.
  • Posted on: 2017-06-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Yvonne Sanders
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anil Swsim
  • Star ratings:
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I recommend this bus!
Nice and clean bus.
  • Posted on: 2017-06-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Terrence
  • Star ratings:
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I recommend this bus!
Online, Eastern said the bus to Richmond would arrive from NYC by 330. Not only did they not mention that there would be multiple stops online (at Baltimore and D.C.), but they failed to mention that the actual arrival time factoring in those stops would be up to 90 mins later. We ended up arriving in Richmond around 6 factoring in the stops and the traffic. I will try not to ride with Eastern again mostly because I felt they were deceptive.
  • Posted on: 2017-06-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Vernon Jefferson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marine
  • Star ratings:
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I recommend this bus!
Bus très en retard à l'aller comme au retour. Les horaires indiqués sont faux. Très mauvaise mentalité des gens à l'intérieur du bus qui se précipitent pour avoir une place seul alors que des personnes sont en couples ou en famille et donc séparés.
  • Posted on: 2017-06-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nat
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sandra
  • Star ratings:
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I recommend this bus!
Great,except for the bus was over an hour late. :(
  • Posted on: 2017-06-16
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bernice Garcia
  • Star ratings:
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I recommend this bus!
The only thing, coming back from Baltimore the bus smelled like urine and it was the worst.
  • Posted on: 2017-06-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: stacey gomes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shahana
  • Star ratings:
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I recommend this bus!
Bus was an hour late.
  • Posted on: 2017-06-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: rashidah hassan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-16
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-16
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Nickesha
  • Star ratings:
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I recommend this bus!
I miss my 7:50am bus and I called in and spoke to a young man who was very nice & I was able to get on the 8:50am. Thanks
  • Posted on: 2017-06-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lijuan Ding
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tyler
  • Star ratings:
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I recommend this bus!
The time of bus departure and arrival was WAY off. The bus arrived about a half hour late to depart, and we reached out final destination about 2 hours late.
  • Posted on: 2017-06-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mike
  • Star ratings:
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I recommend this bus!
They were ok
  • Posted on: 2017-06-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Valerie Walcott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Matt whitworth
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JESSICA
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JESSICA
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JESSICA
  • Star ratings:
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I recommend this bus!
I really enjoyed my travel
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adryanna Stone
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nat
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranjith
  • Star ratings:
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I recommend this bus!
No power slot, good AC and comfort. Pretty much on time.
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tom Vines
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: MA
  • Star ratings:
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I recommend this bus!
The boarding spot in Washington DC had changed and nobody informed some of the passengers so we were waiting in the old spot under the sun for quite a while without knowing what to do. Some clear information at the office will be helpful.thanks
  • Posted on: 2017-06-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naveen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Quinticia derric
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-06-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yanet adere
  • Star ratings:
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I recommend this bus!
Bus cleanliness needs improvement. Sitting 3 rows away from the restroom make for an uncomfortable drive because every time the door opened, the smell of the restroom was unbearable. Additionally, the 3 back rows did not have an outlet on them, which was not specificed to me before taking that seat. On a positive note; the wifi and free movies were great! If only I had an outlet so that my iPad wouldn't die while I was watching the movie. Thanks!
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeffrey
  • Star ratings:
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I recommend this bus!
Bus was delayed around 2 hours because of a bus exchange in Brooklyn due to a cracked windshield, and a refuel.
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Laura
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: KYUNG HA
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Serena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brandon Kennedy
  • Star ratings:
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I recommend this bus!
A/C was weak
  • Posted on: 2017-06-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kenia
  • Star ratings:
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I recommend this bus!
The bus was good, we arrived safe and on time. I reclmmended
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tanisha
  • Star ratings:
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I recommend this bus!
I love riding Eastern Coach. But, I always have problems going to the bathroom because of the smell.Eastern Coach ROCKS!
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves Cherilas
  • Star ratings:
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I recommend this bus!
I arrived on time
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ayush
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Claxton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Amar
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mildred
  • Star ratings:
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I recommend this bus!
Sadly I was unable to make this trip due to an emergency at the last moment, and the fare was nonrefundable. Maybe next time, although it would have been nice to get some of my monies back.
  • Posted on: 2017-06-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Josiah Chambers
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amy ni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sophie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rochelle
  • Star ratings:
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I recommend this bus!
They don't make any restroom stops along the week. Some people don't like to use the bus restroom.
  • Posted on: 2017-06-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CS
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jasmine Abrams
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: kenneth seward j
  • Star ratings:
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I recommend this bus!
I understand being late. But for my round trip, on the way back, the bus showed up an hour late. That made it difficult on my ride being in place to pick me up once we made it back. Aside from that, the trips I took weren't too bad.
  • Posted on: 2017-06-09
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Zaida morban
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Aidan
  • Star ratings:
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I recommend this bus!
Quick and nice ride
  • Posted on: 2017-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dan
  • Star ratings:
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  • Comfort:
I recommend this bus!
Bus driver got into an accident
  • Posted on: 2017-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Walt Goethel
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Michae
  • Star ratings:
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I recommend this bus!
Punctuality is important
  • Posted on: 2017-06-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sally
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
Bathroom need toilet paper and better sanitary upkeep some charge ports don't work.
  • Posted on: 2017-06-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Octavia Cooper
  • Star ratings:
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I recommend this bus!
We were delayed for a while and was told that we were waiting for someone in D.C. We were waiting for someone alright, the cops due to fact that a passenger I assume had gotten on the wrong bus. We arrived in New York later than scheduled for this reason.
  • Posted on: 2017-06-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: zhenyi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-07
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalil Mason-Alph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Melida
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Fletcher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was on time and outlets at each row worked. The toilet smell was horrible. Just horrible.
  • Posted on: 2017-06-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy ni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kia Anderson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Matilda D Koroma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I enjoy the ride to New York and back to Rockville Maryland very comfortable.
  • Posted on: 2017-06-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Travis Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus just needs to be more comfortable
  • Posted on: 2017-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: J
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Some woman was yelling on the phone in Chinese. She wouldn't listen to requests to be quite. Finally the driver seemed to be able to reason with her in their native tongue.
  • Posted on: 2017-06-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Oleksandr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good service!
  • Posted on: 2017-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Laith Alchalabi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Kelsey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
What I wouldn't recommend to a friend is goto bus. You have the worst customer service out there. I called your customer service hotline TWELVE TIMES and the automated machine guns up in me every time without giving me any advice or help. I couldn't get any usual info or talk to a human. I'll never book through you again.
  • Posted on: 2017-06-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Beth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Bathroom was horrific. I used it before we left so assumed it would've been clean. No toilet paper. Moldy curtains. Filthy toilet and stench was unbearable. Driver was confident and drove safely.
  • Posted on: 2017-06-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: John Maggi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lee Ann
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Inexpensive compared to train but not much room.
  • Posted on: 2017-06-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Caroline
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Frank
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: G
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Linh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I understand that there were road construction going on. But it is not there just a day or two. If you are going to park somewhere else at least notify customer. I was basically running around to look for the bus.
  • Posted on: 2017-06-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-04
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: james canapp
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: JoAnn Strothers
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver did not make a rest stop, even after being told that some people who had diabetes needed to get something to eat. It was horrible. Bathroom was nasty.
  • Posted on: 2017-06-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: mohammad haque
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Naveen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dwayne Turner
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Please hire a new bus driver
  • Posted on: 2017-06-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: J
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Ganaa Niemann
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-02
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Charnise Coaker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The Seats were too close together. The ride was punctual and the driver was professional.
  • Posted on: 2017-06-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shahana Ganeshar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Genevieve Joyce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus got in late and arrived late by an hour without informing passengers so you couldn't tell people picking you up how far away you were or how long.
  • Posted on: 2017-06-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shane Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-02
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Clayton Caldwell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Friendly staff. Quick trip p home.
  • Posted on: 2017-06-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nichole Jenkins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tawana Huston
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom was nasty and the driver didnt greet passengers.
  • Posted on: 2017-05-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tawana Huston
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom was nasty.
  • Posted on: 2017-05-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: shashivelma@gmai
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
One seat has some hard stain, so no one sat beside me till last as it was not cleaned. Someone pulled out plastic bag and placed on it and then sat on it. No electricity outlets and lights were not working.
  • Posted on: 2017-05-31
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Davisson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom was soooooo dirty.
  • Posted on: 2017-05-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naveen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: amna adrees
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Q
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: eleni tiniakou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juan Benson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lauren
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Thanks!
  • Posted on: 2017-05-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Luz M Madera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kiana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Daniel Bair
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Quick, clean, aircon, wifi, comfortable. Only issue is that the Baltimore stop on 1200 Ponca St is in the middle of nowhere and a bit unsettling for a tourist!
  • Posted on: 2017-05-30
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Victoria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
GotoBus is a reliable and convenient way to travel!
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shahana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: winnie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jessica Forbes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aysha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great value. The seats by the bathroom smelled very bad and the foot rests did not work. Also outlets were flakey and bus arrived 30 min late. Lastly, it was not clear where the bus picked up from (no signs or cross streets)
  • Posted on: 2017-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus arrived 20 minutes late with no update in status online. It only read "Scheduled." Tried calling and got a poor connection with full bars on my cell phone. The bus stop wasn't marked at all; we had to ask around to make sure we were in the right place. Bus driver wasn't very friendly, but he didn't speak English too well so maybe that was it. Bus was clean enough, but seats were really close together
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very cheap and efficient.
  • Posted on: 2017-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tiffany morrow
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Doris Day
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This was a very exceptional ride and I would definitely take it again
  • Posted on: 2017-05-28
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Feng Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: eleni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tawana Huston
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom was nasty;was not cleaned before departure. Driver did not welcome passengers.
  • Posted on: 2017-05-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hazel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Noleen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus arrived on time. Was clean on comfortable. Bus driver was a little disgruntled.
  • Posted on: 2017-05-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Luz M Madera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: evangeline
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Its a nice day and we arrive on ttime the driver that day is good
  • Posted on: 2017-05-27
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Richard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Miguel Santiago
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We were delayed due to traffic. Otherwise I was very satisfied.
  • Posted on: 2017-05-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Saurabh
  • Star ratings:
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I recommend this bus!
No outlets as promised. Booked specifically for this. Cannot take bus in future if I'm not booking what was promised especially with how expensive the ticket was
  • Posted on: 2017-05-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Prem
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Good
  • Posted on: 2017-05-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Willie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: kim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
bus was more than 20 mins late at departure time. arrived about 2 hours of scheduled time. I am not sure why the bus went from New york, Baltimore to DC, then to Rockville. It would have been more efficient to travel from New York, Baltimore to Rockville, then to DC.
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: PRINCE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Prem
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
05/25 dated 5.30 bus got delayed due to traffic and rain acceptable. Charger points beneath the seats are not working. Can you please make sure to fix the issue. I tried with behind seat customer also looks likr entire bus not having charging points work. Else everything as usual good of eastern
  • Posted on: 2017-05-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
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  • Service & Staff:
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I recommend this bus!
Outlets did not work :(
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Adelyn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Talith
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was late and didnt get to Richmond until almost 12 midnite.We were supposed to arrive at 9:30 pm
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Matthew Hutcheso
  • Star ratings:
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I recommend this bus!
Staff and driver were excellent. The bus seats were clean and in good condition, but not too comfortable. They had seat belts, which helped, but they should be more scooped, so you don't slide forward.
  • Posted on: 2017-05-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion Habtamu
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion Habtamu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion Habtamu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joyce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: joyce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: joyce
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tajanae Griffin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bradley Booker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bradley Booker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Klinaya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was an hour late we got in an hr and 15 mins late
  • Posted on: 2017-05-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Heaven Belton
  • Star ratings:
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I recommend this bus!
The bus is always late to get back to Richmond! This is really an inconvenience especially because I have someone waiting for me .
  • Posted on: 2017-05-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Fletcher
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Lavatory was smelly and covered in urine. While there were power outlets at every row, wifi did not work or could not handle the number of devices logging-on. Bus was on-time due to almost no traffic, but driver took a break in downtown DC instead of Delaware house. The Delaware house has easier access to food and clean restrooms than just stopping on the street corner in DC.
  • Posted on: 2017-05-23
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Bishal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cleveland ruff
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The ride was comfortable and not bumpy at all would definitely ride again
  • Posted on: 2017-05-22
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Shiou Yun Liu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus had mechanical problems ever since picking up the passengers from Rockville, MD resulting in about 2-hour delay arriving at the Penn Station than scheduled.
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cleveland ruff
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
On time very good service!!!
  • Posted on: 2017-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Diana Ainembabaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sarah Rutherford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sarah Rutherford
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
I was shocked that for such a long trip, this bus didn't have electronic outlets. It made it very difficult to conserve my battery and arrange a ride for my arrival.
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Jose M. Rivera
  • Star ratings:
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I recommend this bus!
Great service, punctuality excellent, need to keep the toilets a lot cleaner. Thank you
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves cherilas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
I arrived on time
  • Posted on: 2017-05-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: jessie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Can you ask people to use their headphones when to listen to music?
  • Posted on: 2017-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves cherilas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-21
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Feng Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Walter
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Maiya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Patty
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Thank god they change staff! The other staff was very mean.
  • Posted on: 2017-05-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Fletcher
  • Star ratings:
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I recommend this bus!
On time. Bus was reasonably clean. Power outlet at every row. Wifi was not working.
  • Posted on: 2017-05-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: William Fletcher
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Bus arrived for pick-up nearly 30 mins late. Power outlets not at every seat. Wifi not able to handle the number of passengers (spotty/slow).
  • Posted on: 2017-05-19
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Terrian Gilpin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: dan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jharrayne McKnig
  • Star ratings:
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I recommend this bus!
All the plugs on the left side of the bus were out of order. Other than that it was decent travel.
  • Posted on: 2017-05-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Koushambi Mitra
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ja'Nae Washingto
  • Star ratings:
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I recommend this bus!
Stop saying there's electrical outlets on the bus when there isn't or they don't even work
  • Posted on: 2017-05-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: cheryl
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Leroy
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
I would suggest a clear sign for the pick up location. It's actually on the other side of the street. When you have bags and a suitcase and you're crossing a highway... it's not the safest. The driver was very pleasant. It would help for him to make an announcement where we are going, what time we arrive and courtesy rules. It's hard to enjoy your trip when people around you are screaming on the phone, playing music without earphones, etc. It's the drivers job to inforce these policies. It takes the comfort and quality level down.
  • Posted on: 2017-05-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joel
  • Star ratings:
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I recommend this bus!
Whenever I go to New York or Washington i can always count on this website for my buses, this website is my go to website for buses, Ha! Catherine buses are always clean and I get my sleep on my way to my destination.
  • Posted on: 2017-05-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: PRINCE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chandra Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
One time an African American driver drove very risky. He was a big strong guy.
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kanchan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
My journey with eastern travels was satisfactory. The bus arrived on time and reached the destination on time. Seats were comfortable, AC was working properly. The driver and staff were very cooperative. Overall it was good at reasonable price.
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kanchan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
After reading multiple bad reviews about eastern travels I was quite skeptical about booking a ticket from eastern travels but since there was no option I had to go for it. But My experience was totally different. The bus was very clean, arrived exactly on time and reached to the spot on time. The seats were comfortable. Driver and staff was also very supportive and responsive. Overall I was satisfied with eastern travels and would recommend it to everyone.
  • Posted on: 2017-05-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Bishal R
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Twumasi Nsiah
  • Star ratings:
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I recommend this bus!
Only thing I would recommend for this location is that they provide the ACTUAL bus location because many people missed their business thinking the bus would arrive at the address provided. But they were very organized and helpful getting us seated on the next bus, which I appreciate!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shakib
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shakib
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leurysnel
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I recommend this bus!
Great service!!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benjamin Tschida
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jun Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves cherilas
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I recommend this bus!
Good trip
  • Posted on: 2017-05-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Leroy
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Gregory Moore
  • Star ratings:
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I recommend this bus!
I would recommend you guys to a friend, i missed 2 buses trying to get home (my own fault) and when i went to buy a ticket or reschedule the process was quick and easy every time and i got quick email responses.Thanks for your great service
  • Posted on: 2017-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalikidan Gizaw
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lashonda O.
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: William Fletcher
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anahka Barker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Khalil
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: martina abioye
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I recommend this bus!
The driver had no curtsey, no manners, no compassion and definitely no respect for seniors. He demanded an extra $20 cash just because I had 2 medium sized luggage, 1 hand luggage and a small bag. He charged this money despite the fact that the under carriage was not even half filled and he did not even help any of the passengers to put their baggage in; I literarily climbed into the under carriage area by myself to push my father's luggage in and in the process, I even helped other passengers with their baggage while this guy stood there watching. He was very rude and insisted I pay $20 before my father could board, even though It was raining seriously; yet this man would not allow an 85 year old customer to get on the bus and be sheltered from the rain. The truth is I was not informed of the additional fees when I made the booking, so I did not take extra money with me, I pleaded with this man but he would rather leave an old man out in the rain and he was ready to leave him behind. I have personally bought tickets for, and led many, customers to travel on your bus; one of the reasons I recommend it is because I believe the price is cheap, but if we have to start paying the same amount for luggage, then its not worth it. My wife came later and fortunately she had cash on her, so we eventually paid him $15 after all the embarrassment.
  • Posted on: 2017-05-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Phyllis M
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves cherilas
  • Star ratings:
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I recommend this bus!
the bus was born in time last night, I arrived very late NY
  • Posted on: 2017-05-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: carol karasik
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brandon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JORGE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Merle Grant
  • Star ratings:
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I recommend this bus!
Have been using your service for many years, must say service roe said has improved greatly. I always recommend friends and family. Punctuality is great; and bus is very clean.
  • Posted on: 2017-05-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: J shim
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Miki
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
was aight
  • Posted on: 2017-05-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
Kinda cramped, but ok. Couldn't find the outlets, if there were some.
  • Posted on: 2017-05-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jorge vasquez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-10
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Shirley foster
  • Star ratings:
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I recommend this bus!
Coming back from Rockville the bus had no heat it was so cold the bathroom was disgusting they left garbage in the bags the bus was not cleaned the night before so I suggest you clean that nasty bathroom and garbage make sure your buses are fully operable.
  • Posted on: 2017-05-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jaslynn hutley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: AHMER
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves cherilas
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lutfa moni
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brian Pearce
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ken
  • Star ratings:
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I recommend this bus!
No # 1 good bus
  • Posted on: 2017-05-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Michele
  • Star ratings:
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I recommend this bus!
Easy trip every time thanks
  • Posted on: 2017-05-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
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I recommend this bus!
  • Posted on: 2017-05-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Eric
  • Star ratings:
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I recommend this bus!
The only improvement I would make would be to make the address of the Eastern office/check-in more prominent. It is rather difficult to find from the strett and even wlking on the sidewalk. We walked by it several times. Perhaps even posting on the webside "We're located in the lower level office right beside The Matchbox in Chinatown." would be PERFECT!!! Thanks for a safe and "ahead of schedule return to Richmond, VA!
  • Posted on: 2017-05-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Swavonda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-04
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Laura Crow
  • Star ratings:
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I recommend this bus!
I have travelled with Eastern before and have to say that there service has always been reliable. I think the professionalism and quality of coaches has improved.
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Bus unload in DC not at specified place. Made it difficult for passenger pickup.
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stephanie Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Keith
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Nyree Lester
  • Star ratings:
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I recommend this bus!
Purchased ticket online for Eastern Bus May 2, 2017 for 8:20 pm. Bus never came, had to purchased tocket for anothet bus. I WILL BE DISPUTING MY CHARGE. NEVER WILL I USE EASTERN BUS SERVICES.
  • Posted on: 2017-05-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dinah
  • Star ratings:
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I recommend this bus!
Departure address was different from what was provided. Language difficulty. No communication with passengers during entire trip back to NY. Other passengers were not instructed to use earphones, so people were playing videos with sound turned up, having lengthy conversations on phones w/o regard for how loud they were being. No Wi-Fi. Spent the entire trip wondering whether I would be dropped in midtown, or whether I would have to make travel arrangements from Chinatown, as there was no mention where the drop-offs would occur. Actually, there was no mention of anything the entire trip, except for the 15 minutes allowed for a stop midway during the trip. It was a disaster!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: SK
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ana A Garcia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
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I recommend this bus!
I only wished all the buses had working outlets... only the new buses have working outlets
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: susan
  • Star ratings:
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I recommend this bus!
Bus had too many stops. I was told stop in NYC and richmond but bus stopped in DC and Maryland
  • Posted on: 2017-05-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Vonda tolson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sarah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Victoria Vargas
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves cherilas
  • Star ratings:
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I recommend this bus!
This time the bus arrives on time
  • Posted on: 2017-04-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sallie Jackson
  • Star ratings:
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I recommend this bus!
No where to charge phone or computer on return trip 4/21/17. Driver took xtra $10.00 for our large pillows to go into co.partment below that was empty.
  • Posted on: 2017-04-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shomari Savannah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves cherilas
  • Star ratings:
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I recommend this bus!
The only thing We were a little late last night
  • Posted on: 2017-04-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mona
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amy ni
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-28
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: rukkunudeen
  • Star ratings:
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I recommend this bus!
good
  • Posted on: 2017-04-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Diane
  • Star ratings:
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I recommend this bus!
Both Drivers showed signs of stress in traffic and one swerved/hit brakes abruptly a couple of times on highway. I know there's a tight timeline for them, but they need to exercise more patience.
  • Posted on: 2017-04-28
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: William kelley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-28
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Clayton Caldwell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Bukky George Tay
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I recommend this bus!
The rudest and nastiest driver I've ever seen. Will never ever use your bus again. Sorry.
  • Posted on: 2017-04-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lorraine Harvell
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I recommend this bus!
Common courtesy and social skills are a necessity. They should be in use and applied by all reservationists and drivers. Questions directed to staff seem to be rudely ignored or totally misunderstood. . Just a mere appreciation to the driving for bringing my family and myself safely to our destination was met with a llook of scoff and distain. Social skills and good manner will take one far in life. It's free and does cost anything; it merely shows humility and courtesy.
  • Posted on: 2017-04-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalil Mason-Alph
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I recommend this bus!
As usual it was great except for the not so great smelly bathroom.
  • Posted on: 2017-04-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: B linst
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Raquel Morel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-25
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Qualana
  • Star ratings:
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I recommend this bus!
The bathrooms needs to be cleaned
  • Posted on: 2017-04-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Caroline
  • Star ratings:
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  • Comfort:
I recommend this bus!
We were over an hour late getting to NY.The bus driver gave us a 10 min break and he took over 30 mins. We had to wait on him. We get to NY and he goes around in circles like he didn't know where to drop us off at
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Yahaira Contrera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gail Parker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Elena
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
W too the bus from NYC 7th ave and 33. 4:30 pm .april 23 2017. We came an hour before the bus arrive, the 3:30 bus arrived and people left for Washington DC , and we were waiting for our bus . In 20 minutes young Asian couple came, they were late for 3:30 bus. The guy who was working there put these two people in front of us ! What is going on there?!! Cash under the table?! but he told everybody who was also late for 3:30 bus to stay in line . He was extremely rude and bossy . It was really horrible how he treats people! Never again I am taking your bus, and make sure no one of my friends will take it either !
  • Posted on: 2017-04-24
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nadine
  • Star ratings:
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  • Comfort:
I recommend this bus!
The bus was two hours late was a real inconvenience after work a 9 hour shift and I had plans that I missed.
  • Posted on: 2017-04-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Freda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Freda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: S Williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nice driver
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: S Williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great driver
  • Posted on: 2017-04-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dennard Ramdin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicole Williams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-23
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: rukkunudeen
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
nice , cheap and comfortable option
  • Posted on: 2017-04-23
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Weronika
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
It's a great and cheap way to travel ;)
  • Posted on: 2017-04-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: leonard Davis
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Excellent ride
  • Posted on: 2017-04-22
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christopher walb
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Bus was very outdated with no outlets to charge your phone . Bus sucked all around .
  • Posted on: 2017-04-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ana Gabriela
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great service
  • Posted on: 2017-04-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ciara Heslope
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gail Parker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
I was not pleased with the 3 block walk to the bus when originally the bus was to leave from H Street.
  • Posted on: 2017-04-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney devore
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shalayne Houston
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Leg room was terrible, especially when the seat in front of you was reclined.
  • Posted on: 2017-04-19
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jose L Piedra
  • Star ratings:
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I recommend this bus!
At the point of departure there was a confussion initiated by the Gotobus employee incharge of lining up the passengers, previously the employee has the travelers going to Richmond line up against the wall The Balt, n DC near the side walk, I was next to the wall Until he came and said everybody do one line by the side walk that put me about 30 passengers in front of me when I was #3, since I had arrived before all the other passengers. There should be one standard way implemented by the staff to make the trip experience a more pleasurable trip
  • Posted on: 2017-04-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandra
  • Star ratings:
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I recommend this bus!
good pricing if you book early
  • Posted on: 2017-04-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Bosha Linster
  • Star ratings:
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I recommend this bus!
Got a free bus ride due to buying 10 tickets!! Amazing company, book now
  • Posted on: 2017-04-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: mellissa Joseph
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lindsey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Driver did not stop at a rest station between DC and NY.
  • Posted on: 2017-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: keisi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Estella Linton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brianna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Jasmine
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
The bus was clean and we arrived early to the destination. However the bus driver drove way too fast to feel safe. Also there are no rules regarding people talking loudly, playing music with out head phones and watching annoying movies aloud. The bus was only $15 and had space available. Long story short you get what you pay for. If it was my only option for a specific time I would use it again.
  • Posted on: 2017-04-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jemal Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: chandani shresth
  • Star ratings:
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I recommend this bus!
schedule say it will arrive in Rockville at 9 pm but it arrived at 10 pm
  • Posted on: 2017-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mahalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alvin butler
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Smooth ride, driver handled the road as a professional. I will recommend and ride again
  • Posted on: 2017-04-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ilaria Righi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yahaira Contrera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Junior Edouard
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Overall the bus ride was good. The staff can definitely more polite.
  • Posted on: 2017-04-16
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Kim yates
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ilaria Righi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Afrodisia Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-16
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: sandesh shrestha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Albert Quaye
  • Star ratings:
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I recommend this bus!
Free ticket. Thanks
  • Posted on: 2017-04-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Frankie
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
NO TOILET PAPER IN THE BATHROOM
  • Posted on: 2017-04-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Syreeta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bodysquadgucch
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashante Martin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mado Ngoya
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
From NY to DC the bus.they was somewhat clean, no urines smells, but The bathroom of the waiting room was terrible. Again, they don't to do much! Just spay/wipe.
  • Posted on: 2017-04-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mado Ngoya
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
They are punctual and courteous, but the office/waiting area and the bathroom are dirty and stink, so was the bus. I was so disappointed this time. The urines smells hit me on the nose right at the entrance of the bus.they don't have to do much, just a spray/wipe of a cleaner and the place will be enjoyable. I don't plan to take next time, I may look alternative.
  • Posted on: 2017-04-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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  • Service & Staff:
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I recommend this bus!
This is such a reliable and affordable company. No complaints at all!
  • Posted on: 2017-04-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Theodore wright
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: G
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great bus ride, driver was very professional
  • Posted on: 2017-04-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Clayton Caldwell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Always gets me to my destination on time
  • Posted on: 2017-04-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tamatha young
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bathroom needed cleaning and hand sanitizer was not available. Seat covers needed cleaning badly but otherwise everything was fine!
  • Posted on: 2017-04-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Estella Linton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shalayne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shalayne Houston
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Robin Whitted
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The itinerary said 1 stop, but we made 3. Took 6 hours and 12 minutes to get from NY to DC.
  • Posted on: 2017-04-11
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette D
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daquan Gailyard
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The seats smelled like mildew and did not have any outlets for me to charge my electronics. Outside of that it was not a bad experience.
  • Posted on: 2017-04-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Johanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Both buses did not have outlets to charge electronics as advertised
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Barbie
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
It would be great to have trash bag, outlets, and wifi on the bus. Also the bus was late.
  • Posted on: 2017-04-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Barbie
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
It would be great to have outlets on the bus.
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LaToya stephenso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hannah Kim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rose Jonas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Driver was Terrible he played his music loud and no one helped the ladies to get bags had to crawl in to hole of bus to get luggage.Terrible Service
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: jomo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: sylvia
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Bus was 50 minutes late.
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marie-Carolle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jomo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CHING-HSUAN CHEN
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
On our way back to NY. There was a big hole right beside my friend's seat. The cold wind kept blowing into the bus and her feet were so cold that she had to place her bag to cover the hole and prevented the wind from coming into the bus. The bag was cold as ice when we got off the bus.
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kd90218@yahoo.co
  • Star ratings:
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I recommend this bus!
I was sitting up front and a passenger asked the driver if there was any spray for the bathroom because it smell. The driver did stop, put on a glove and went to the bathroom to spray it out. I think that before passenger get on at the starting point the bathroom should be checked.
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicole taylor
  • Star ratings:
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  • Comfort:
I recommend this bus!
The bus needs to fix outlets for chargers
  • Posted on: 2017-04-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tajae Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wesley Carey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Alixandra Patton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pierre-Antoine s
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan chung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jenny shen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Melissa bernstei
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rayven
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bathroom door wouldn't shut and i was sitting in the back. It slammed against me if I didn't hold it or hold it for others while they used it. The smell before and after use was disgusting I felt sick. Never again.
  • Posted on: 2017-04-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ALEXANDER CARTER
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No outlets on the bus
  • Posted on: 2017-04-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: rüdiger klampfl
  • Star ratings:
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  • Comfort:
I recommend this bus!
Staff should help with the suitcases and bags.
  • Posted on: 2017-04-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ja'Nae
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Oyunjargal
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I like your service which has wifi, plug and toilet
  • Posted on: 2017-04-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph motes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-04
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sameea
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Its a cheap ride but never on time.
  • Posted on: 2017-04-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: theresa harvey
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
outlets for phone chargers would be great
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dee
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
It's an older bus with a decent bathroom and electrical sockets that work once you pick all people. The bus was trash free but the seats hadn't been cleaned in forever..... Quick trips for a great price
  • Posted on: 2017-04-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cindy West
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cindy West
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
I would just suggest that riders bring a seat cushion, if they are not used to riding the bus. Other than that, everything was just fine.
  • Posted on: 2017-04-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranju Thomas
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Well, there was a guy drinking beer all the way and I am pretty sure the staff saw him taking it inside. It didn't bother me, but it is lawfully regulated inside a moving bus like Eastern. So may be you guys should pay more attention. Again, it didn't bother me.
  • Posted on: 2017-04-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: adelaida cosme
  • Star ratings:
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I recommend this bus!
the only complaint I have is there is no way I can charge my cell phone. the outlets they have does not work.
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph Coleman
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The sockets did not work but besides that issue I contact you all to change my ticket going to New York and wasn't able to get any help. I tried to call and reschedule my ticket because of my Uber catching a flat in the rain. So instead of being able to speak with a live person because of automated system, I had to purchase another ticket through you all instead rescheduling the one I had. So I'm writing to get a refund for the first ticket please.
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CRYSTAL LOGAN
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chiranth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No mobile charging port.
  • Posted on: 2017-04-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jennifer Liu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-02
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Shakeia davis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: zhenyi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: zhenyi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Gabby
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
The ticket lady was beyond rude and disrespectful and inconsiderate. I've been using this bus for years and I've never had any problems until April 29th. I came from an abusive situation and I was trying to leave and I accidentally missed my 1:30 bus so I tried to take the 7:30 bus I called t the number on the ticket and the lady said I could. So I when I got there I went up to the lady collecting tickets and she was rude and inconsiderate and she almost made me miss that bus too saying I couldn't get on. The person I was trying to avoid almost caught up to me and it was a bad situation. All in all she was a horrible employee and I will no longer be using this bus if something doesn't change. Your staff has been getting more and more rude and I'm not happy with that.
  • Posted on: 2017-03-30
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: diane scott
  • Star ratings:
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I recommend this bus!
good on time service. I recommend the service.
  • Posted on: 2017-03-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
They have never failed me yet!!!
  • Posted on: 2017-03-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was fairly clean (bathroom was a little smelly). Man in the DC office/bus stop was very friendly. Cheaper than Greyhound and the NYC 7th Avenue bus stop (near Penn Station) was actually more convenient location for me than Port Authority (Greyhound). location).
  • Posted on: 2017-03-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jeffrey
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Always a good travel option
  • Posted on: 2017-03-29
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
bus was late due to traffic
  • Posted on: 2017-03-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very nice for the price
  • Posted on: 2017-03-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denise Powell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
What I loved was that the bus had working sockets for my charger.
  • Posted on: 2017-03-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Denise Powell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was ok
  • Posted on: 2017-03-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denise Powell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was fine. Thank you.
  • Posted on: 2017-03-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Raven
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: adrienne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Going to Richmond from NYC was a better experience than my return trip. On the return trip there was no organization the bus pulled up 10 mintues before we were supposed to pull out and given the number of people who had to board the bus we ended up leaving later than expected. The return bus floor wasn't clean it was sticky. More than half of the outlets weren't working and the bathroom left a lot to be desired and it smelled .
  • Posted on: 2017-03-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: White
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-27
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Mercedes Sanchez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Nettie Rencher
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
While returning from Balitmore one of your drivers was eating and smoking a mechanical cigarette.. And constantly checking his text messages while driving. I am very comfortable with the 7am driver to Balitmore. He has no distractions..He is the best driver..
  • Posted on: 2017-03-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Terrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Power outlets didn't work
  • Posted on: 2017-03-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: younghyun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jamie Albert
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was a lot of traffic which set us back almost 2 hours. The driver was nice and polite
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jeremy Ayala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Jeremy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Flora
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Takayuki Okubo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: LaSha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: kayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Clayton Caldwell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alessandra Borre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alessandra Borre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anastasia Ivanov
  • Star ratings:
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I recommend this bus!
Convenient pick up locations
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexandria San J
  • Star ratings:
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I recommend this bus!
It was unclear where the bus pickup in New York near Madison square garden was, because there was no sign or staff member. I saw a small line of people with suitcases and that's the only way I knew I was in the right place
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Catherine
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Michael Cole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanuel mathis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Veronica
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Super cheap. Not punctual but on average was a good experience
  • Posted on: 2017-03-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Latisha Mosely
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nicauris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Justin Wilkerson
  • Star ratings:
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I recommend this bus!
Bus was over an hour late on my return trip.
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ronald Dixon
  • Star ratings:
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I recommend this bus!
I'm writing this review because after missing my transfer from goto at 7:30 I was told I have to pay again for another bus and told to walk 7 blocks at to make bus at 9:30 I feel horrible. I paid an additional $20
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ibrat Usmanov
  • Star ratings:
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I recommend this bus!
Excellent service! Thank you!
  • Posted on: 2017-03-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chimire
  • Star ratings:
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I recommend this bus!
Eastern Bus is the cheapest route to NY. I just do not appreciate fighting my way to get on the bus. I wish there were a better way to organize patrons to get on the bus. Other than that everything else is fine.
  • Posted on: 2017-03-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sogdiana Sharipo
  • Star ratings:
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I recommend this bus!
I have asked to reschedule my bus, due to an emergency situation. I have called in advance, but the system kept on referring me to the voice message system. I have been calling since yesterday. No one has tried to help me, the live chat customer wants a 10$ charge, when I have explained that I have called in advance before the bus was to depart, and no one provided a support online.
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Paul Cohen
  • Star ratings:
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I recommend this bus!
Bus was about 20 minutes late getting to Baltimore. Traveling by bus was great, so much more convenient that by car.
  • Posted on: 2017-03-17
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Kay Lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
Very old bus no power outlet to charge cell phone
  • Posted on: 2017-03-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Charles
  • Star ratings:
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I recommend this bus!
Pulled over three times on the way to New York, we ended up getting there more than an hour and a half later than stated time
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Karen Massey
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nuvielly Tolenti
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Raquel Paz
  • Star ratings:
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I recommend this bus!
Toilet paper needed
  • Posted on: 2017-03-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carmen
  • Star ratings:
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I recommend this bus!
Driver made two stops one to let us buy food and one without telling us why (in NJ near exit 7 and we were there over 30 minutes) Toilet did not have paper nor hand sanitizer. out let not working very well.
  • Posted on: 2017-03-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vanessa
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gabriella
  • Star ratings:
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I recommend this bus!
Great, however the leg rests should be adjustable.
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: laika nunez
  • Star ratings:
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I recommend this bus!
Y'all gotta start cleaning them bathroom
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Orlando Herrera
  • Star ratings:
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I recommend this bus!
Driver drove erratically. Almost caused a couple of accidents just in New York City alone. Along I95 south the driver had placed everyone's safety at risk. The driver even rode along the shoulder in the New Jersey portion of I95 for approximately 4 miles. I feared for everyone's safety on the bus.
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Hafeez
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: h ly
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Had to crawl inside the luggage/cargo to retrieve my luggage, and it was very chaotic. The driver stopped to refuel in NJ, the bus was late to begin with Seats are narrow, and was squeezed by the neighbor throughout the 6 hrs drive from NY to DC
  • Posted on: 2017-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Gilbert
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Chong Hui Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Juli Cooper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sal Attanasio
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dominique Griffi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benjamin
  • Star ratings:
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I recommend this bus!
Solid trip
  • Posted on: 2017-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brittany chapman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brittany chapman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mimoza
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro Byeloruse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pamela White
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I am handicap and always state that when i book my ticket. I also tell the driver and check in person. There have been a few times when I tell them this and request handicap seating only to be told there isn't any. That happened on this past trip because the driver had closed off both front seats it was only when I continued to complain that he made the seat behind him available for me. Also the bathrooms are never checked when we make a stop and therefore the bathroom can end up being very nasty. My other issues is that most of the Asian drivers act like they dont understand English when you try to make a complaint.
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chong Hui Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
A lady in front of me was wiping her boogers on the back of her seat. Don't sleep with your head on the seat in front of you.
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-11
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Nur islam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tremayne McDanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Renee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy ni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
I was very happing with this company
  • Posted on: 2017-03-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Benjamin Tschida
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Nothing fancy but cheap easy ride down to DC.
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lara Bou Khalil
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Breanna Durham
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Renee Campble
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranju
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-07
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Angel Marshall
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Buss drive was extremely fast and I appreciate the importance of getting to destination on time or sooner than expected.
  • Posted on: 2017-03-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Floyd DeRizzio
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LJ Muchenje
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pankaj
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany Nelson
  • Star ratings:
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I recommend this bus!
The bus was a half hour late for pickup. The bus also took a detour and stopped at a travel plaza. This was never noted on any emails I received or when booking the bus ride. Therefore, I didn't think that was right to do because I made plans to arrive at a certain time. More importantly, the worker checking bus tickets in NY told me that my printing a receipt for myself and my boyfriend was "unnecessary". Although he thought my actions were unnecessary, he had no problem taking both copies from me for his records. If I wouldn't have printed both copies, I would not have had 2 separate signature lines as was needed to get on the bus. So, that was completely uncalled for for that worker to tell me my actions were unnecessary. This same worker also let a line full of at least 10 people get on the bus before our line of people. The people he let on first had missed their bus pickup time, but were going to the same destination so allowed them on our bus. If this is the case, they should not have been given first dibs on seats. I was not even able to sit next to my boyfriend because the bus was completely full. Overall, I was not happy with this trip and would likely not travel with this company again.
  • Posted on: 2017-03-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
Bus was very dirty and not comfortable. But this time the bus arrived on time
  • Posted on: 2017-03-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alain Tapa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Joylove3@yahoo.c
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-03-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cynthia
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-03-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Eric
  • Star ratings:
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I recommend this bus!
Bus was late by 1 hour at least. Bathroom needs to be cleaned at each drop off point which are two. Someone can come on the bus and provide toilet paper and hand cleaner. THE BATHROOM NEED TO BE SANITIZED AT EACH DROP OFF/PICK UP STOP.
  • Posted on: 2017-03-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Eric
  • Star ratings:
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I recommend this bus!
The bathroom needs to be cleaned and always have toilet paper and hand cleaner. BATHROOM SMELLS.
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brent
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brent
  • Star ratings:
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I recommend this bus!
cool
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brent
  • Star ratings:
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I recommend this bus!
it was ight
  • Posted on: 2017-03-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: luz
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-02-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mark S
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Shoumyo
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille Viollet
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Catherine Anders
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gladys Gerena
  • Star ratings:
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I recommend this bus!
Everything was ok but when I need to get partial money or change the date it was not helpful at all they just kept my money and I didn't use the services coming back to new York from Washington
  • Posted on: 2017-02-26
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sallie Drew
  • Star ratings:
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I recommend this bus!
Both trips were very good just took longer to come back to Richmond then it was suppose to
  • Posted on: 2017-02-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: STEVEN
  • Star ratings:
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I recommend this bus!
The seats seem to be smaller on this bus, no wifi for sure. Did have a power outlet. For a 7 hour ride at least play a movie.....other then that all was great.
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R Tarve
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-02-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Catherine Anders
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jared
  • Star ratings:
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I recommend this bus!
It was a comfortable and short ride
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Kevin Allen Sr
  • Star ratings:
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I recommend this bus!
They are okay I know some of them and there good people
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Solomon sibhatu
  • Star ratings:
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I recommend this bus!
The service was very good on time.The driver was very bad because he curse one of the customer with no reason if he abset outside still he have to control his temper.Driving wise he is good driver .
  • Posted on: 2017-02-23
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Ashleyrose
  • Star ratings:
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I recommend this bus!
They were so polite and professional. A gentleman had to be asked to leave the bus due to belligerent behavior and the driver was so courtesy not just to the remaining passengers, but him also. Even set him up with the next bus coming in. Very impressed.
  • Posted on: 2017-02-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sallie
  • Star ratings:
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I recommend this bus!
I was concerned with bus making turns he was very gentle with the turns
  • Posted on: 2017-02-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mason
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-02-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
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I recommend this bus!
It's always crazy when you take the bus... no one wants to help you with tickets and they are very rude...I wish they could smile more
  • Posted on: 2017-02-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: willodean
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-02-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanuel mathis
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The driver would not get my bags that were too far in the luggage area. I hurt myself climbing into the bus to get my bags.
  • Posted on: 2017-02-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jose Piedra
  • Star ratings:
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I recommend this bus!
beside the bus deporting late by 1/2 an hour the bus driver made the bus ride very safe and comftable
  • Posted on: 2017-02-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Reni
  • Star ratings:
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I recommend this bus!
I didnt like that i had my 6year old daughter that i had to agrue with people to have seat with me when i paid for a seat for me n my child. I feel when the child is under age you should have a policy where the child must sit with the parent at all times
  • Posted on: 2017-02-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Melissa Adore
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Juanzel
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I had a round trip to NYC and back to VA. Both times I was unable to charge my phone because the outlets on the bus did not work.
  • Posted on: 2017-02-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: DS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: rukkunudeen
  • Star ratings:
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I recommend this bus!
our bus was 1 1/2 hours late. It was too cold and the waiting area was also full. The restroom was also not maintained. suffered a lot
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mona
  • Star ratings:
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I recommend this bus!
Much improved from 1+ years ago, which was often chaotic and abrasive. But it is still too expensive at $25 per trip.
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marie-Therese Ko
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marie-Therese Ko
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vimala
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Excellent service
  • Posted on: 2017-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vimala
  • Star ratings:
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I recommend this bus!
Please arrange charging facilities.
  • Posted on: 2017-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Fantina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-19
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: rukkunudeen
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus was about to come at 8 PM, but the bus arrived at 9.30 PM. the waiting place was also full. The restroom was not well maintained. we suffered a lot.
  • Posted on: 2017-02-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lily
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alma Fleitas
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Add/improve signs at street corner to know where actual stop is. Also, the Asian man that verified tickets was extremely rude. Luckily, the driver was great.
  • Posted on: 2017-02-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Prieya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Omotunde Olateju
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
It was perfect
  • Posted on: 2017-02-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: wanda Diaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Debbie Davis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
I never took the bus back to Dc on that date, How can I cash in on my ticket? or save it for a future travel.
  • Posted on: 2017-02-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Vivienne Frank
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
wifi didn't work well and there was noplace to charge my phone.
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-14
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Wesley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Was great and safe trip
  • Posted on: 2017-02-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Avante
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gabriel Biton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The seats are too close and mine was broken and didn't recline, which made my 4 hour ride very uncomfortable. The driver was nice and the ride was calm.
  • Posted on: 2017-02-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Jeremy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jeremy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Micole boalds
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cindy Lerner
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I have never had such an uncomfortable trip. The seats were the worst I have experienced, and there was no leg room..and I am only 5'2". Not only wouldn't I recommend Eastern Coach to a friend, I would never use them again.
  • Posted on: 2017-02-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jennie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Seat are very uncomfortable and wifi sucks seatz to close to the other passenger.
  • Posted on: 2017-02-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mbalenhle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The staff boarding us were very rude and impatient. The toilet smelled really bad. The seats are not exactly comfortable, however, I can live with that, it's the staff members that really got to me, and this was from New York, from VA, the staff members are very professional and pleasant.
  • Posted on: 2017-02-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hannah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeanette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Diana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
All the way to NY bus rattled, and shook, USB chargers were mostly broken, WiFi worked only first 40 minutes. But the price was good, and we go to NY on time.
  • Posted on: 2017-02-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisa Frith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vimala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Comfortable
  • Posted on: 2017-02-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Asya akchurin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-03
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tauhidah Neal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anscia Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anscia Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was about an hour late to destination due to traffic. Posted arrival times should be adjusted to reflect delays.
  • Posted on: 2017-02-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sarah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kallie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Audrey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chunhua Dong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I am satisfied with the conditions of the bus and the price matches the service:)
  • Posted on: 2017-01-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natassja Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carol
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I had a great time coming back. The driver was courteous, the passenger sitting next to me was quiet. I truly enjoyed that trip.
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Jennifer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Jennifer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Brittany Mayer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alexandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus I took to NewYork had two stops which I was unaware of. The driver should make a announcement letting people know and aware then which stop is what. This would be helpful for the people not familiar with the stops.
  • Posted on: 2017-01-30
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Luke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: amy ni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vimalamohanraj
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
On time always
  • Posted on: 2017-01-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: VimalaMohanraj
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Neat and clean,friendly service .
  • Posted on: 2017-01-29
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Luke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Pranith Kumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Awesome keep it up
  • Posted on: 2017-01-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Frith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The back section of bus was cold
  • Posted on: 2017-01-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Pascale
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent, on time service. Let us know in advance of upcoming traffic so that we could adjust our ETA. Rode comfortably and in style. The driver stopped to allow us a bathroom break at one of the nicest and cleanest rest stops. Will take Eastern bus in the future.
  • Posted on: 2017-01-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It is TOO crowded on these buses leaving us feeling cramped and uncomfortable. Bus driver was not friendly in fact he even "shooed" me away after asking him to cut the outlets on to charge.
  • Posted on: 2017-01-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Natassja
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: C. Estrada
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: C. Estrada
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: C. Estrada
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Aminat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Paige B.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Maybe have a standup poster/sign at bus stops for a place to congregate even if its a bit off from actual parking location of bus. :)
  • Posted on: 2017-01-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Madlena kurasz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalil Mason-Alph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lisa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Service was fine. Bus was on time. Would be nice to have outlets for chargers. Driver drove safely even in a rainstorm, thank you.
  • Posted on: 2017-01-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lisa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Service was timely. Would be nice to have outlets for chargers. More importantly, driver drove a bit recklessly and took curves and turns dangerously fast. Felt like bus might tip over. A bit scary, to be honest.
  • Posted on: 2017-01-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lars
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cassandra Papas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was 90 minutes late and we were only informed of its schedule after 60.
  • Posted on: 2017-01-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Doriga
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Need more consistency with electrical charging units.
  • Posted on: 2017-01-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: nereyda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Bernando vargas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-24
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Kathy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Laura
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: peter peterson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Enjoyed the trip, Punctuality was great!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carol
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I don't like when I travel @ night and want to read but the lights are always turned off. Ia
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: MaryAnn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was very clean but the bathroom needed a bigger garbage. The bathroom could use a little air freshener too. Overall a very nice bus ride home.
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mariagemiliana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Unfortunately toilets were not clean and both toilet tissue and gel sanitiser were missing. It is quite uncomfortable for a long journey. Apart from that, driver and people of the staff were very nice
  • Posted on: 2017-01-23
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: myls
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sdhari Cason Pay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandrine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Scott Robinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Scott Robinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No power on the bus.
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was great except the fact that there were nowhere to charge a phone.
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No AC power for phone charging. Very helpful and courteous driver. Please make stopping at rest stop part of the trip. It really helps.
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daniel
  • Star ratings:
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I recommend this bus!
No AC for phone or computer charging. This bus did stop at rest area on way to DC - some don't - it's left to driver's discretion. This trip was better than some in the past.
  • Posted on: 2017-01-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anthony Green
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: wayne kellman
  • Star ratings:
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I recommend this bus!
for the most part they were on time despite the traffic
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shante
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christabell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: angelina hampste
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Saradiane Mosko
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pamela
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Arthur
  • Star ratings:
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I recommend this bus!
It is very affordable, so I would recommend it to someone on a budget. The Pickup Location was very confusing. I think you need to make sure to mention that pick up is ON 7th ave between 33 and 34 st. I was walking around 33rd street trying to find it. I called 3 times to the office and finally someone could explain to me where it was. The bus itself is a little small but I would expect it for the low price.
  • Posted on: 2017-01-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christabell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke LaLiberte
  • Star ratings:
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I recommend this bus!
They lose just the one point for a lack of outlets on the bus. Everything else was fantastic.
  • Posted on: 2017-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carson
  • Star ratings:
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I recommend this bus!
I left my purple water bottle on the bus, (New York to D.C., 1/20 at 9 am), please contact me if you find it. 9292951803 I will recommend this bus to everyone
  • Posted on: 2017-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Olfa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Aminat Oki
  • Star ratings:
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I recommend this bus!
Driver was speeding.
  • Posted on: 2017-01-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Kathy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: prince
  • Star ratings:
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I recommend this bus!
chinese driver is very rude
  • Posted on: 2017-01-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Serena
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Sam Appel
  • Star ratings:
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I recommend this bus!
It was literally impossible to get into DC from Arlington. I tried for 2 hours because I wanted to be punctual with time. I think it is BS that you would have a bus that day at all. I want a refund please.
  • Posted on: 2017-01-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: D
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Martha frias
  • Star ratings:
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I recommend this bus!
I am disappointed because I did not use the tickets. I bought 2, one for my mom and 1daughter. They did not want to put it in hold Bc I didn't call 24 hrs ahead. I lost it. It is not fair, I used to travel with you always.
  • Posted on: 2017-01-19
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Antonio
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-19
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Michael Moore
  • Star ratings:
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I recommend this bus!
Good for the price
  • Posted on: 2017-01-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tania
  • Star ratings:
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I recommend this bus!
Wish I could reserve seats if had children with me.
  • Posted on: 2017-01-18
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Dillon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Laura
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robernette Smith
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I recommend this bus!
I first want to say thank you for a very prompt and safe return home. I only had one issue. Another passenger left New York with fish in their luggage. By the time we arrived in Richmond it had thawed out and the water was all over my luggage as well as many others. At midnight, I was driving home with the windows down and I ended unpacking my luggage outside that same morning because I refused to bring that smell in my house. All clothes, soiled and new must now be rewashed because it all smells like fish. Please come with a solution to traveler's who travel with fresh food. Are we able to take cooler's? There should be some sort of penalty or additional fee if so. It's also not fair to the driver or whomever had to clean out fish juice that time of morning.
  • Posted on: 2017-01-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jane Asante
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I recommend this bus!
Very convenient
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Micole
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kevin liang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Hope
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Hope
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: brittney
  • Star ratings:
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I recommend this bus!
Great bus. First time traveling to DC by bus and would recommend this one. They have a station/office in Chinatown convenient to get to and around places to grab lunch before you hop on the bus. Office staff were awesome which is very rare for those who travel often by bus. I recommend.
  • Posted on: 2017-01-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kinu Johnson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Alan Chin
  • Star ratings:
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I recommend this bus!
normal
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lijing
  • Star ratings:
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I recommend this bus!
The bus seat is not as comfortable as expected. The seatspacing is too narrow that I have to get my legs in a very confined space
  • Posted on: 2017-01-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: amrit pal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Brittney
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Leeanne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Frith
  • Star ratings:
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I recommend this bus!
The amount of rest time given is only 15 minutes This isn't enough time as well the threats of leaving us at the rest stop is unacceptable behavior. Don't push your drivers to stress the passengers in this manner.
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shahana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Silvia
  • Star ratings:
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I recommend this bus!
The punctuality was perfect ! But the Chinese driver in the departure time 6 pm at the day 1/15/17 was very rude with me! I asked him if was possible to stop because i' m feeling seek and i answer me in very bad and rude way.
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Pierre-Olivier
  • Star ratings:
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I recommend this bus!
No wifi as expected and indicated, good driver but the guy who put suitcases on the but just trow it in the trunk without any care...
  • Posted on: 2017-01-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carolyn Flowers
  • Star ratings:
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I recommend this bus!
Driver was polite and apologetic. Deluxe bus was clean and beautiful.
  • Posted on: 2017-01-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandra fisher
  • Star ratings:
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I recommend this bus!
The guy at 33thst NY bus line up really need to improve his customer service. The way he yell and speak to people, we are paying customers. I'm a manager and do not allow my staff to speak to people anyway after all the public pays our salary.
  • Posted on: 2017-01-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: amrit pal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Somiko
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Khadijah
  • Star ratings:
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I recommend this bus!
Very good service. The seats should be assigned by ticket number though.
  • Posted on: 2017-01-14
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Jeremiah France
  • Star ratings:
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I recommend this bus!
It was a Comfortable and convenient ride.
  • Posted on: 2017-01-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: keandra jones
  • Star ratings:
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I recommend this bus!
Missed the arrival time by an hour.
  • Posted on: 2017-01-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Max
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Staceygomes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Laura Klaus
  • Star ratings:
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I recommend this bus!
I don't understand why the bus that I booked at 10am was cancelled due to severe weather, but then we could take the bus at 12pm. I believed it would be fine weatherwise, if the company allows the bus to take off. The weather was worse though than in the morning and the bus driver was driving recklessly. I was really afraid, because he was definitely driving too fast during snow. When I told him that I am afraid and if he could slow down and asked him where the need is to overtake everyone else, he just told me that I should not have taken the bus if I thought it would be too dangerous and that I could leave the bus if I wanted to. I would have left the bus if it wouldn't have been in the middle of nowhere during a snowstorm. The driver showed no responsibility and I did not feel save. I am definitely not going to book a bus with gotobus ever again if irresponsible drivers like that are employed.
  • Posted on: 2017-01-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anastasia Ivanov
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyana strong
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jakita
  • Star ratings:
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I recommend this bus!
The bus got to Richmond on time - awesome! I appreciate the bus driver keeping the schedule tight and letting us all know that we only have 15 minutes at the rest stop. It definitely was a factor in us getting to Richmond on time.
  • Posted on: 2017-01-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jakita
  • Star ratings:
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I recommend this bus!
The bus seats appeared to be a bit stained and the seats seem to be a little closer than they previously were (the seat in front of me seemed to almost be in my lap). But other than that, the trip was fine. My only real gripe is that when the bus I was originally scheduled for (Saturday) was cancelled, I had to reach out to GotoBus to find that information out. I would have preferred to have someone contact me as my number and email are both available to GotoBus.
  • Posted on: 2017-01-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Staceygomes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Micheal Ellison
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Steve
  • Star ratings:
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I recommend this bus!
My original trip was cancelled and I was put on the 8 a.m., which also left late. The people at Eastern Office are courteous and professional, though. I would have liked a little more communication from the driver regarding the delays. Bus was adequate, but a little worn.
  • Posted on: 2017-01-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Frith
  • Star ratings:
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I recommend this bus!
This driver stopped short & a lady fell & he didn't stop to get the medical help she needed. He kept driving. He was close to D/C. When a lady asked him a question he was rude & unkind. Normally I would recommend Eastern but not this driver.
  • Posted on: 2017-01-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Valerie Martinez
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I recommend this bus!
Took longer than expected and I think driver or someone started singing.
  • Posted on: 2017-01-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sydney
  • Star ratings:
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I recommend this bus!
the bus was freezing, other than that it was great
  • Posted on: 2017-01-08
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: David
  • Star ratings:
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I recommend this bus!
The driver missed the exit to the Lincoln Tunnel after gettingg out of the NJ Turnpike so that he drove to Ft Lee. It took long and extra 40minutes as he drove in Broadway from 178th St down to 33rd Street. I wish he told us he missed the exit to the Lincoln Tunnel. I understood his inability to explain in English.
  • Posted on: 2017-01-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stacey gomes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Travor
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony Yuen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Halimatus
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2017-01-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cecilia Soberani
  • Star ratings:
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I recommend this bus!
The driver was respectable, and he ride was great.
  • Posted on: 2017-01-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sydney
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sydney
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisa Frith
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Barbara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Barbara Lolli
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jakita Miller
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jakita Miller
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jakita Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: José Hernández
  • Star ratings:
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I recommend this bus!
Es un servicio muy conveniente por sus horarios y destinos y sobre todo. Económico. Gracias
  • Posted on: 2017-01-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joel Adriano
  • Star ratings:
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I recommend this bus!
Very comfortable and on time.. reasonable rates that everybody can afford.. definitely I will recommend Eastern Coach..
  • Posted on: 2017-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Amparo
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mike
  • Star ratings:
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I recommend this bus!
At least twice during the trip someone was smoking on the bus and nothing was said.
  • Posted on: 2017-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mike
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Briana Smith
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amanda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
on my way to baltimore the driver was talking to loud on the fhone in chinesse . on my return the bus was cancel
  • Posted on: 2017-01-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Walt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deep Patel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sophia Kish
  • Star ratings:
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I recommend this bus!
The staff that manage the desk at the Chinatown location are very respectful and understanding (for the most part). However, the drivers are very rude and uncompromising. I'm used to bad service of the company and will probably continue to use it because of their cheaper fares, but I would never recommend this bus service to family or friends.
  • Posted on: 2017-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Raghu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Martha frias
  • Star ratings:
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I recommend this bus!
They should clean up the buses. All the seats are dirty.
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Renee
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus was late both times I took it and the first bus didn't have working power outlets. I didn't try them on the second bus. Otherwise, great service. Thank you!
  • Posted on: 2017-01-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke Atkinson
  • Star ratings:
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I recommend this bus!
Good experience. The gentleman at the DC office was especially helpful and made sure everybody got to the bus with the least stress possible. Will be looking to book next trip with GotoBus. Thank you!
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Michelle Lam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Michelle Lam
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
New buses have a cleaner, more modern look. There was no wifi or outlets as advertised, however.
  • Posted on: 2017-01-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chineme
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Michael Chen
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Florence Thompso
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Christopher Reye
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Barbara Langhorn
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Frith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Seneca Settle
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Seneca Settle
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Seneca Settle
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William
  • Star ratings:
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I recommend this bus!
I would only say the bus should have had phone chargers in every seat. Other than that it was great!
  • Posted on: 2016-12-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Annia
  • Star ratings:
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I recommend this bus!
The internet does not work
  • Posted on: 2016-12-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: SUSANNE YOUNG
  • Star ratings:
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I recommend this bus!
I was very dissapointed that the bus had no Wi-Fi and it was 30 mins late hence the 4 star rating
  • Posted on: 2016-12-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: myo han
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sara
  • Star ratings:
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I recommend this bus!
The bathroom doesn't have toilet paper or gel antibacterial, also doesn't have good wifi and doesn't have where to plug phones
  • Posted on: 2016-12-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Meta Allen
  • Star ratings:
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I recommend this bus!
The bus I took home from New York and the seat was very uncomfortable. I couldn't sit straight. After people got off I moved my seat only to find out that the seats on the driver side of the bus were spaced further apart and more comfortable. I was almost to Richmond by then. There was no plug at my seat to charge my phone so it went dead. It wasn't totally charged and I wasn't worried because I just knew there were outlets. Not this time. After this trip my back and legs hurt for days. Not a good ride at all.
  • Posted on: 2016-12-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Johnathan Trayer
  • Star ratings:
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I recommend this bus!
I had to wait 15 minutes after my leave time Before I got on the bus. Then when we finally left the driver decided to pick up extra passengers and add a stop to the run in Washington DC. I did not pay for two tickets to make an extra stop, I paid for the direct run from New York to Richmond with no other stops. We were not told of this until he stopped in Washington DC to drop off passengers. By doing this we were almost 3 hours late getting to Richmond which caused me to have to call out from work and miss a days pay because the driver decided to pick up people and drop them off in Washington DC. I will be calling eastern bus about this issue also.
  • Posted on: 2016-12-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: marcos
  • Star ratings:
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I recommend this bus!
the driver is very arrogant..
  • Posted on: 2016-12-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: marcos
  • Star ratings:
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I recommend this bus!
the driver is very arrogant
  • Posted on: 2016-12-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashley Briggs
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Blakeley
  • Star ratings:
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I recommend this bus!
The bus was clean. The driver was safe and knowledgeable. I enjoy this bus. It's the only way I will travel to NYC.
  • Posted on: 2016-12-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zakiya
  • Star ratings: