Eastern Coach Rating & Reviews

5128 Reviews

Find and read all the latest Eastern Coach reviews from fellow bus travelers. These verified Eastern Coach reviews have been submitted from real customers who booked their Eastern Coach tickets on GotoBus.com. The customer reviews evaluate Eastern Coach service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2017-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Emma
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I recommend this bus!
  • Posted on: 2017-08-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
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I recommend this bus!
  • Posted on: 2017-08-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: India Highsmith
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I recommend this bus!
  • Posted on: 2017-08-22
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Scheherazade Fol
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I recommend this bus!
Usually very clean, this particular time sticky soda in every aisle. Bus arrived to my destination early which was great.
  • Posted on: 2017-08-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Prem
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I recommend this bus!
Driver wS skilled to drive in heavy rain. Thanks for the safe trip
  • Posted on: 2017-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Prem
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I recommend this bus!
Good
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rickelle Folk
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I recommend this bus!
Make sure the bathroom is cleaned after each trip and also pick up garbage on floor and under seats after each trip.
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brian Cruel
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Janine Ferren
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I recommend this bus!
The bus was clean and in good condition. There was not a good space to put my purse. The bus was a little late arriving in NYC. Due to traffic, we were almost two hours late arriving in Baltimore, but that it not at all the fault of Eastern or the driver - it was just the fault of traffic. The driver handled the bus well and was a safe driver. I would ride this bus again.
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Irma Edwards
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I recommend this bus!
They were great.
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika pattalam
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tonya
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anabel Reyes
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jacqueline Velez
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I recommend this bus!
I would recommend but the driver that we had coming to New York on August 19th the driver was driving reckless and was falling asleep and swirling on the highway. We had to tell at him to stop that we (passengers) could take over! I've tried calling Eastern to complain about this particular driver but no one picked up! Other than that I've never had issues with this company. I am going back home to Richmond this afternoon and I'm hoping that I don't have this same driver or i will refuse to get on!
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalil
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Steve
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I recommend this bus!
This was my return trip of round trip from NY to D.C. The first part was bad but this trip was quite good. Newer bus than the other one. On time, clean and the bathroom did not smell at the back of the bus. The ride was smooth . No movie as promised and few outlets. Not sure about wi-go because I used my own internet service. So they redeemed themselves with the second part but I still remember the first which was pretty bad.
  • Posted on: 2017-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JUI-YANG, WANG
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Jarette
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi Lee
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi Lee
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Mi Lee
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mi Lee
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I recommend this bus!
  • Posted on: 2017-08-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christine
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I recommend this bus!
Pretty smooth ride, responsible driver.
  • Posted on: 2017-08-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mariya
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Kathleen Francis
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I recommend this bus!
I have taken this company in several years was very impressed with how organized everything was
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Edita Dvorakova
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rosa
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juan
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I recommend this bus!
I bought the ticket by de app, but app dosnt work right, when i put de credit number were clase and other time i need to enter and do the same. But finally in my mail have 3 tickets , so i bought 3 tickets and you dont retaurn the money
  • Posted on: 2017-08-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Candace
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I recommend this bus!
You have to service and clean buses. There are no excuses for dirty buses. Also tell other consumers what is inappropriate activity on buses that other bus companies obviously, wouldn't allow.
  • Posted on: 2017-08-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anaïs ROBIL
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Mariella
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Maria torres
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I recommend this bus!
  • Posted on: 2017-08-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nkinzi
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I recommend this bus!
  • Posted on: 2017-08-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Steve
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I recommend this bus!
Bus was older model. Restroom smell at times caused me to be nauseous. The air conditioning was not operational when we boarded and it was hot yesterday (August 18, 2017). The lights were not working. Not enough outlets. The price of the ticket was good but saw similar fares for $5-$15 more and newer buses. Wi-Fi buffering was an issue for watching videos. Wasn't turned on until 15 minutes into the trip.
  • Posted on: 2017-08-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: LaQuita
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I recommend this bus!
Always on time and clean
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Vanessa
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I recommend this bus!
Wifi didn't work and the driver turned the power off so no charger for your phone. Only a little tissue in the bathroom.
  • Posted on: 2017-08-19
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Joy dawson
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I recommend this bus!
Bus was late. Driver and customer service were very unresponsive. Pulled up on the wrong side of the road. Refused to accommodate seating for myself and 4 year old. Drove the bus before we had even been seated. Horrible!
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Irina Beletskaya
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I recommend this bus!
Nice drivers, good trip.
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashley Delatorre
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I recommend this bus!
  • Posted on: 2017-08-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicole
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I recommend this bus!
  • Posted on: 2017-08-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gauri
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I recommend this bus!
We had to wait in the heat in the queue for 10 mins though bus was in front of us. Otherwise all great.
  • Posted on: 2017-08-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jamila
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I recommend this bus!
  • Posted on: 2017-08-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alexis Vega
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I recommend this bus!
This ride was not as pleasant as our ride to NYC from Richmond. We were told that the bus going back to Richmond would have outlets for charging and they did not. There was also some issue with the count and it seemed that, at one point, we would not be able to board our bus. It was very stressful. Once the rude began it was fine, but the lack of outlets (which we were told would be there) was really frustrating, as we had no means to charge our phones after thinking they would be present.
  • Posted on: 2017-08-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tanyetta walthru
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I recommend this bus!
  • Posted on: 2017-08-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: devender
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I recommend this bus!
  • Posted on: 2017-08-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Peter Coooer
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I recommend this bus!
Late pick up in NYC by 1/2,hour at Penn; bus almost full! Had to sit next to fat guy who took up 1 1/2 seat!!
  • Posted on: 2017-08-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tatiana Irias
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I recommend this bus!
  • Posted on: 2017-08-17
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Genevieve Joyce
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I recommend this bus!
  • Posted on: 2017-08-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Elizabeth Reid
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I recommend this bus!
I would definitely travel gotibus when I plan a ne t trip I would definitely travel Gotobus the next trip I plan. 👍
  • Posted on: 2017-08-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shawnette
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I recommend this bus!
  • Posted on: 2017-08-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Asher Zelikson
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I recommend this bus!
Excellent service! Power outlets at each seat, wifi and courteous driver !
  • Posted on: 2017-08-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
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I recommend this bus!
  • Posted on: 2017-08-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: v
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I recommend this bus!
They honored our prepaid tickets and did not let people who purchased tickets at last minute get seated first and push in front.
  • Posted on: 2017-08-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Andy
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I recommend this bus!
Easy process, cheapest option!
  • Posted on: 2017-08-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lucia
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I recommend this bus!
  • Posted on: 2017-08-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: massimo
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I recommend this bus!
  • Posted on: 2017-08-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Susan Callistro
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I recommend this bus!
Bathroom was really dirty like theyhave never been cleaned,nice new bus but the floors around my seat was sticky floors needed to be mopped in general The ladies at the office in virginia are very polite and helpful Am bus from richmond does not make a rest stop thats a long ride so you have to be prepared for that
  • Posted on: 2017-08-16
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tonye Briggs
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I recommend this bus!
The bus stop was in a random place on a busy street. There was no signage, shelter , and I can't imagine what someone would do there at night. To make matters worse the bus was late. I've taken Eastern to go to in from DC but from Baltimore I don't think I'll ever do again.
  • Posted on: 2017-08-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Katia De Hoyos D
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I recommend this bus!
Nice trip
  • Posted on: 2017-08-15
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Kathy
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I recommend this bus!
  • Posted on: 2017-08-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Hind Tourougui
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I recommend this bus!
  • Posted on: 2017-08-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Debora B
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I recommend this bus!
I always use eastern bus, the drivers are nice n safe, bus is clean. I don't have no complaints
  • Posted on: 2017-08-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Venessa
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
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I recommend this bus!
No AC power outlets. driver was great
  • Posted on: 2017-08-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Abigail
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I recommend this bus!
I had a bad experience couse the man the check the ticket said yes is this bus. And the bus left me in Washington and waited to take on other bus they have to read the paper I dind like it I came to my house at 9:30 pm and I toulk the bus at 12:15 pm is not fair
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tatiana Irias
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
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I recommend this bus!
Staff likes to speak in there own language in front of customers..they also like to argue in front of customers. The A.C. is keeper to high through the whole ride.
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nick Shufro
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I recommend this bus!
Sat in first row and was worried about driver who appeared very tired and about to fall asleep. Several times zagged into other lanes. Kept an eye on him as he fought off sleep. Very disconcerting.
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Stephanie Fulson
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jose Vasquez
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I recommend this bus!
Some buses wifi did not work
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: jacob paul
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I recommend this bus!
  • Posted on: 2017-08-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dxd
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I recommend this bus!
on time
  • Posted on: 2017-08-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: RAHUL KUMAR
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: aravindan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Patricia Gooding
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lucy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-12
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Christopher Wils
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Efficient and inexpensive
  • Posted on: 2017-08-12
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Christopher Wils
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Inexpensive and friendly but bathroom was not clean and smelled bad and the bus was 45 mins later than the departure time
  • Posted on: 2017-08-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Simone
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
You guys need to enforce rules where people are not allowed to talk loudly on the phone it happens time and time again only when u use your company! Please enforce headphone rules as well!
  • Posted on: 2017-08-12
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Luz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph Sanchez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Austin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Took SIX hours. Wi-Fi was unreliable. Can't recommend.
  • Posted on: 2017-08-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luis de la Vega
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: in bum
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pamela
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The only complaint I have about eastern is when I have to demand the handicap seat since I'm disabled
  • Posted on: 2017-08-11
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Davisson
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Bathroom is the worse place. Dirty never cleaned no paper no hand soap
  • Posted on: 2017-08-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Madeline corniel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sherri
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Very comfortable ride this evening.
  • Posted on: 2017-08-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Victoria Sucre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Highly recommend! Great ride!
  • Posted on: 2017-08-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alfredo chiluiza
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stephanie smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Md Bellal hossai
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Good
  • Posted on: 2017-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dmytro Byeloruse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Agonicole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Early arrival and clean bus
  • Posted on: 2017-08-09
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ansona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Surasak
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was okay, but I got annoyed with little girls who talked and scream all the time during ride.
  • Posted on: 2017-08-09
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph Lattuada
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-09
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: joseph Lattuada
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
would like to see every bus have electrical outlets in the seats
  • Posted on: 2017-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ron Currie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great ride
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ro Currie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Khan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I enjoyed my journey with Eastern Coach. Driver was very expert, who drove us with comfort. Very safe and smooth driving. I would recommend Eastern Coach to all my friends/relatives and will continue to travel with this company.
  • Posted on: 2017-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Susan Crawford
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
The ride was much better than when I rode down. Still no toilet paper and hand sanitizer and you couldn't charge your phone
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zakiya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zakiya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Samhita Damothar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: H Chin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
On the bus from NY to DC, the bus jerked a lot since there was a lot of traffic.
  • Posted on: 2017-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: cleveland ruff
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
I really like your service on the bus but one time I purchased a ticket for the wrong time but I tried to call but could not get anything done no one picked up so I lost 37 dollars I think I should get one trip from you since I never got this problem rectified. Thank you
  • Posted on: 2017-08-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Mandy
  • Star ratings:
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I recommend this bus!
When we got on the bus no one would move over but rather acted like they were sleeping or didn't see anyone getting on. When a lady finally did move she had the biggest attitude. Horrible time!
  • Posted on: 2017-08-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Mandy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Davisson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom is the worse place!!! Stinks no paper no cleaning. Ugly
  • Posted on: 2017-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: prince
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: alphonso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nathan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Medina lynn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: GIRARD
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kavi Ramburn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The AC was too high and the bus was really cold
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: eleni
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
the only downside is that there are no plugs for the phone and the bus stopped for 20 min at the busstop-would prefer to go straight to baltimore, as people are never on time and we had to wait an extra 15 min for 2 ladies that took their time to buy their starbucks coffee at the expense of our time
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: David
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: sorelle Fankam
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The ride back to D.C was not pleasant at all. There were outlets only in the back of the bus and the driver did not drop us at the stop (715 H St. NW) that was included in the email confirmation. He dropped us 10 minutes away from that stop. When we brought it to the driver's attention, he started getting defensive and said that since there was another bus loading there, then that's our stop.
  • Posted on: 2017-08-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Carmen
  • Star ratings:
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I recommend this bus!
I was totally surprised by the newer model buses. Keep up the good business
  • Posted on: 2017-08-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Durvesh
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Clean. Not crowded. Wifi was working. Could have used a few more charging spots for the phone.
  • Posted on: 2017-08-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R Tarve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus needs to have sockets on it.
  • Posted on: 2017-08-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bristow Richards
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The driver for my bus was angry and lacked all courtesy. He only communicated to the passengers by shouting at us and almost drove away from a rest stop without two passengers who were within 30 feet of the bus but were "late." The only reason he didn't leave them there was that the rest of the passengers began yelling at the driver to stop. The trip was fine overall but the driver was rude.
  • Posted on: 2017-08-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kevin
  • Star ratings:
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I recommend this bus!
If was difficult rescheduling the time
  • Posted on: 2017-08-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aissata cisse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The best bus in the world I
  • Posted on: 2017-08-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica Sandrine
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
I'm very very desapointed by the attitude of the driver and staff. My sister and I booked 2 tickets on Wednesday 02 August. One for 7am and one for 4:30.because mine was 4:30 I told my sister to go with my bags. The driver and 2 members of the staff told us to pay $30because we have a lot off bags. We did and I claim a receipt for that the refused and told us to pays $50 more Iam not going with my sister.we refused. The pulled out our bags and started insulting us. We stayed 20mn without resolving the situation until all the passenger ask them to let my sister get in. That situation make me upset and very desapointed. As a constomer, I can allow them to insulte us and treat us like no sense. I have never book a ticket with another company even if sometimes it's cheapest. Because I am faithful to yours. But I would like to notice that incidence before taking my decision.very very sad
  • Posted on: 2017-08-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Stacey Gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ja'Nae
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ireti
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The toilet was practically sticking into the bus
  • Posted on: 2017-08-05
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Shirley Gomez
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
The dirties bus ever been on.. Punctuality the driver knows nothing about Driver drove like a crazy maniac No comfort at all. Driver turned the AC off made a man sick who ended up vomiting. Smelled horrible Calling to report such abuse Bus was suppose to get to Rockville MD at 9pm. Got here at midnight. No apology. No remorse. I was scarred, mad & disgusted. Awful service ever
  • Posted on: 2017-08-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Samgita Damothar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro Byeloruse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Venessa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: April Li
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
There was no sockets on the bus (gotobus mentioned that sockets were one of the amentities) and the chair I was sitting on couldn't recline. I liked that there was a bathroom and wifi on the bhs.
  • Posted on: 2017-08-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-04
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Trameece
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Check the power to make sure the outlets work or do not, make an announcement to inform the passengers of power.
  • Posted on: 2017-08-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Nishma Shah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-08-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Nishma Shah
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Very good service and convenient location!
  • Posted on: 2017-08-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kimberley Mendiz
  • Star ratings:
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I recommend this bus!
The ride went real smooth actually. No complaints really
  • Posted on: 2017-08-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Q
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I recommend this bus!
  • Posted on: 2017-08-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Andrea Morrisey
  • Star ratings:
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I recommend this bus!
On the trip to Richmond the driver left a woman with two children at the Delaware bus stop I did not think that that was fair she was exiting the door as we were getting ready to enter the highway he could have waited
  • Posted on: 2017-08-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Jessie
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I recommend this bus!
The pick up location at Baltimore shown on the ticket is unclear!! We waited the bus at the location shown on the ticket, unfortunately, it's a wrong place. The bus showed up 50 minutes behind the schedule time, we wait it 50 minutes in the storm. And the bus driver blamed us for the wrong place. We waited bus at the place the ticket told us, but blamed by the bus driver. This is totally nonsense. I'll definitely share this unhappy experience with my friend.
  • Posted on: 2017-08-03
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ak
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I recommend this bus!
  • Posted on: 2017-08-03
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ak
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-03
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ak
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-03
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ak
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Luciano Batista
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I recommend this bus!
The bus was 30 minutes late upon arrival and about 15 miles from our destination, the driver decided to stop again for another 45 minutes so he could buy cigarettes. This was a huge inconvenience since we had to work super early the next day. I think I will be using another service the next time.
  • Posted on: 2017-08-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: loraine St. A
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I recommend this bus!
  • Posted on: 2017-08-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Loraine St. A
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sam
  • Star ratings:
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I recommend this bus!
Bus reached destination three hours late. I missed the return trip on the same carrier the carrier refuse to offer other tickets, i had to by three more tickets in order to come back. called Goto bus they put me on hold and then hang up. i do not think it was right what the carrier did and GOTO bus was not there for us. if they did not resolve this issue i do not think i will book with them again.
  • Posted on: 2017-08-02
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Inexpensive way to travel, but this bus line is always late
  • Posted on: 2017-08-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: John Mgaza-Sese
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I recommend this bus!
  • Posted on: 2017-08-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Excellent service
  • Posted on: 2017-08-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Susan Callistro
  • Star ratings:
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I recommend this bus!
Driver is generally courteous, staff that collects tickets,vouchers etc. Are not very courteous or helpful.
  • Posted on: 2017-08-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Classis Facey Fi
  • Star ratings:
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I recommend this bus!
The toilet and wifi services needs improvement. I couldn't connect to the wifi. Inform clients (esp.new ones) when and where stops will be and for how long beforehand. Thus an English speaking person should be available if the drivers are not fluent in that language.
  • Posted on: 2017-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: RN
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shirley Locario
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I recommend this bus!
My trip was excellent I travel with you a few time before I recommend you to others.keep up the good work👍
  • Posted on: 2017-08-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Blakeley
  • Star ratings:
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I recommend this bus!
I ride this bus quite often. This is the first time that my seat and window had playdoh in it. The plugs didn't work and we were three hours late. Maybe just a bad day but no power was really annoying.
  • Posted on: 2017-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
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I recommend this bus!
The service is gd but there bathroom stinks.the driver I took the trip with was lost or confused. At one point we made a few circles the ride was rough lots of jetting of the brakes.office staff I have no problems with.
  • Posted on: 2017-08-01
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley dela Torr
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Noah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Francys B
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I recommend this bus!
The driver was a terrible driving. He stooped (braked) several times too fast and everyone got scared.
  • Posted on: 2017-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sam
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I recommend this bus!
What you pay is what you get.
  • Posted on: 2017-07-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
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I recommend this bus!
  • Posted on: 2017-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Johanna
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I recommend this bus!
The bus was clean and on time.
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Patricia
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I recommend this bus!
Electrical outlet on the bus did not work, which was disappointing.
  • Posted on: 2017-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Patricia
  • Star ratings:
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I recommend this bus!
Bus was behind schedule from the start, partially due to heavy rains in the DC region. Unfortunately, the driver was not able to make up lost time, and the whole trip took 6.5 hours. Also, there were no electrical outlets on the bus, contrary to what was advertised.
  • Posted on: 2017-07-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: ADRIANA
  • Star ratings:
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I recommend this bus!
bus driver was super professional. We arrived a little early and the wifi was excellent. Very clean bus.
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: ADRIANA
  • Star ratings:
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I recommend this bus!
the bus driver had to unexpectedly stop 30 mins from Richmond to get gas. We did not arrive home until 9:00 pm when our tickets promised 7:30.... and the wifi was very slow.
  • Posted on: 2017-07-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyesha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyesha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica Qu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marquita
  • Star ratings:
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I recommend this bus!
Driver was polite and courteous. The ride was smooth no speeding or constant breaking n bus jerking. Much better than my experience 4yrs ago!
  • Posted on: 2017-07-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Wendy
  • Star ratings:
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I recommend this bus!
They need to clean the bathroom more often the smell the was very bad
  • Posted on: 2017-07-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Noah Oddo
  • Star ratings:
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I recommend this bus!
Great service and on time
  • Posted on: 2017-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anif
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: KhiemTran
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ruben Rodriguez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Priscilla Ohene
  • Star ratings:
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I recommend this bus!
The returning bus was very dirty and had a odor smell. It was late & then we had to wait for him to clean up which he didn't do well.
  • Posted on: 2017-07-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Caron Bucchan
  • Star ratings:
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I recommend this bus!
3:30 arrival turned into 5:30
  • Posted on: 2017-07-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashanti
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Devaun Hawkins
  • Star ratings:
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I recommend this bus!
It was the worst I could sleep bus driver kept swerving & I had to sit next to a stink person couldn't breathe
  • Posted on: 2017-07-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Diona
  • Star ratings:
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I recommend this bus!
The only bus company to get you to NYC for cheap in less than 5 hours. (of course holidays and rush hour changes this)
  • Posted on: 2017-07-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Quavone Brunson
  • Star ratings:
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I recommend this bus!
I was there waaaaaay before the actual time, I was at the exact spot and the bus came way past the time all the way up the block on the opposite side. Barely stayed for 2 seconds before pulling off I think it was rude and unprofessional and I had to pay for a whole new ticket. I would like a Refund I always purchase tickets from go to bus.com but I'm super disappointed this time around .
  • Posted on: 2017-07-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Martha Griffin
  • Star ratings:
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I recommend this bus!
Disappoint jacks were not Wouk was unable to recharge my phone
  • Posted on: 2017-07-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: MsWilliams
  • Star ratings:
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I recommend this bus!
The good thing was that this bus was not crowded. There was no rest stop on the bus. The driver was able to stop and go into the bus station where there was running water and flushing toilets to use the bathroom. The customers had to use the bathroom on the bus and had to complain that there was no toilet paper.
  • Posted on: 2017-07-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyesha Lewis
  • Star ratings:
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I recommend this bus!
Great ride! There was a rude customer on the bus, but the driver took care of her in the best way possible. I have no complaints.
  • Posted on: 2017-07-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Renee Cook
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shapreme Harvin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-26
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Ana R
  • Star ratings:
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I recommend this bus!
Very dirty bus, bath room really ugly and dirty. Driver didn't set up the air condition properly and we sweating the whole trip. Sorry I will not recommend it to a friend
  • Posted on: 2017-07-26
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ashley Cuffie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Emily
  • Star ratings:
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I recommend this bus!
Very late and the driver kept rolling at someone at the front of the bus..
  • Posted on: 2017-07-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tivon Key
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: 芯茹
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hillary
  • Star ratings:
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I recommend this bus!
Great experience. Clean bus. Alert driver. Clean waiting facilities. Nice food selection at rest stops. Will definitely be making this the bus of choice for all of my future trips to Atlanta.
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Linda Atkinson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Linda Atkinson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Linda Atkinson
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Linda Atkinson
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Linda Atkinson
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Linda Atkinson
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kenzie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sharon Arnett
  • Star ratings:
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I recommend this bus!
I purchased a ticket from Baltimore to New York city however,because of the directions not being clear I thought I had to stand in front of the Royal Farms store which was open instead I was to stand in front of the Royal Farms store which was closed .I did not find this out in time. This was very confusing.I was waiting for the next bus when it started to rain.I got soaking wet.The next bus didn't come until 12:30am.I almost missed that bus because it turned the corner.I ran to get the bus.I showed the driver my ticket so I could get on the bus,I explained the confusion about missing the bus to the driver,he would not listen and was very rude.The driver would not accept my ticket and said he would leave unless I pay for another ticket again.I paid for two tickets.I believe I should have been to vet on the bus without paying twice.I would like to receive some kind of discount or coupon or free ticket for my trip back to Baltimore on Thursday July 27,2017.I know your company stand by good customer service.I hope you can assist me in this matter.Thanks in advance.Sharon Arnett.
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Natalie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Daphne Boone
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: sam
  • Star ratings:
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I recommend this bus!
the new buses are really clean and drivers are good. however it would be better if they assign seats when booking. bathrooms could be little cleaner.
  • Posted on: 2017-07-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kyle Smith
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Internet never worked. The bathroom was dirty. We stopped an hour into the ride at a rest area for 20 minutes for no reason. We were never told we were making a stop in Baltimore to drop off 2 people.
  • Posted on: 2017-07-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: chris baden
  • Star ratings:
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I recommend this bus!
The only issues are with the other passengers. Too loud and rude. Arguing with the driver and the person who collects the tickets. Every time that I use your bus service it is the same thing. Fighting over seats and with your staff. Other than that, no problems. I use your service 5-6 times a year.
  • Posted on: 2017-07-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Malika Heyward
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Maryum
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Klinaya Hudson
  • Star ratings:
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I recommend this bus!
The system of loading Virginia people onto the bus before Washington DC is nonsense if I was there before everyone that's when I should be loaded onto the bus so I can choose my seating and not be forced to sit with what's left and I was first in line.
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: halimatou barry
  • Star ratings:
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I recommend this bus!
I traveled this weekend from DC to NYC. The bus driver was rude and inconsiderate. The bathroom was disgusting. We did not stop at a rest area the whole trip. when the driver stopped for gaz, he would not let anyone take a break as well. he went and bought juice and used the restroom. I told him I needed to use the restroom, he told me to seat down and went back to the road.
  • Posted on: 2017-07-24
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Kathy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica Qu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Kathy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Renee
  • Star ratings:
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I recommend this bus!
The bus left NY on time however it arrived to Richmond around 9pm instead of 7:30pm.
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ivy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Zhenwen Geng
  • Star ratings:
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I recommend this bus!
Should make reschedule available for tickets less than 24 hours.
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chelsea Staples
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bhoomika Ghosh
  • Star ratings:
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I recommend this bus!
The bus arrived late, then it stopped for a long time at Delaware waiting area and we reached one hour late ! The driver did not make any announcements. Irresponsible service.
  • Posted on: 2017-07-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Patrice
  • Star ratings:
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I recommend this bus!
Bus was on time. DC staff were great. However I started to get car sick, and got a head cold from the driver blasting the A/C. Overall great experience.
  • Posted on: 2017-07-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Patrice
  • Star ratings:
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I recommend this bus!
I was cold the whole ride the A/C was up way too high. I felt like I was about to catch pneumonia. Everything was pretty good.
  • Posted on: 2017-07-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Angie Ross
  • Star ratings:
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I recommend this bus!
We had a safe trip...thank you Jesus!
  • Posted on: 2017-07-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeleisaf
  • Star ratings:
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I recommend this bus!
Bus driver made a personal stop which delayed our arrival to 1:10am. He did not give us a reason for the personal stop and told the passengers to SHUT UP because we asked him for an explanation for the stop and (rightfully) grew impatient. I will never ride with this driver again!
  • Posted on: 2017-07-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cayla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jeleisaf
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-07-23
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Ivan
  • Star ratings:
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I recommend this bus!
Poor air conditioning at front seat
  • Posted on: 2017-07-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Arnott Mader
  • Star ratings:
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I recommend this bus!
Please check restrooms for cleanliness ,door locks properly, liquid to clean bowl after use and make sure that hand cleaner is full and working!
  • Posted on: 2017-07-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Pablo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mary
  • Star ratings:
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I recommend this bus!
Made extra stop and waited 20mins because someone forgot
  • Posted on: 2017-07-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christian Urena
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christian Urena
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Blakeley
  • Star ratings:
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I recommend this bus!
Great bus service that I have used many many times. It's definitely my got to way to go from Richmond VA to NYC and D.C. On time and I always feel the drivers are safe.
  • Posted on: 2017-07-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Morgan
  • Star ratings:
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I recommend this bus!
I have been an avid patron of Gotobus for years, and always enjoy my experience and recommend it to friends. I travel a lot for works and use Gotobus frequently. Yesterday my trip was two hours late arriving from NYC to Richmond. We didn't hit traffic until after leaving DC so I'm not sure how we got so behind on our ETA. We also made a rest stop (which is fine!) as well as stopped for gas, and made a stop in Baltimore, but no one's final destination was in Baltimore so no one got off. We were so late arriving in Richmond that I missed a very important meeting and the span of my bus trip total was nine hours, leaving me very dehydrated, sore and uncomfortable. I can only imagine how the children sitting behind me felt! I still want to use Gotobus in the future as I've always enjoyed my trips and I support your business, but I'd like a refund for my trip this time. Thanks, Morgan
  • Posted on: 2017-07-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
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I recommend this bus!
I would suggest screening customers as they get on the bus. Things such as foul odors/ odd mannerisms. It shouldn't just be about taking money but also the comfortability/ well-being of the passengers. Also, not all plug circuits worked. The wi-fi was subpar
  • Posted on: 2017-07-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daphne Boone
  • Star ratings:
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I recommend this bus!
Bus was late but trip was nice.
  • Posted on: 2017-07-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ramya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ramya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Shari Benjamin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Michelle
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-07-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chelsea Staples
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: hannah kim
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicole
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gabriella Paz
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily Gitman
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily Gitman
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emily Gitman
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Emily Gitman
  • Star ratings:
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I recommend this bus!
Electricity didn't work.
  • Posted on: 2017-07-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Adeniyi Fowosere
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Descamps
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
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I recommend this bus!
he stop at a different stop in Baltimore not at 1201 ponca st
  • Posted on: 2017-07-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Max
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vojtech Vala
  • Star ratings:
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I recommend this bus!
No toilet paper in WC.
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: ADYA
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Miriam Hernandez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Miriam Hernandez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-18
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Kasandra
  • Star ratings:
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I recommend this bus!
It was a good ride but the bus driver should have toilet paper and it took about 5 hours to get ny from Maryland, it should be 4
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Juana lazaro
  • Star ratings:
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I recommend this bus!
Driver was very respectful
  • Posted on: 2017-07-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
Some outlets didn't work
  • Posted on: 2017-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Leticia jenkins
  • Star ratings:
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I recommend this bus!
Always reliable And affordable.
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ryan Hill
  • Star ratings:
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I recommend this bus!
They need to list each stop in the itinerary, it's misleading to state that it's a direct trip when it's not.
  • Posted on: 2017-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Winston
  • Star ratings:
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I recommend this bus!
Many patrons were noisy and rude. The company makes enough money and prestige to warn or discourage disorderly patrons. Greyhound would have never allowed disorderly patrons to continue on a route.
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Luke
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke
  • Star ratings:
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I recommend this bus!
it was 96 degrees and we sat on the bus without ac while it was loading and then for a few minutes more while waiting for the driver. not fun. please consider having the bus running before you seat people, especially on such a hot day.
  • Posted on: 2017-07-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: torres
  • Star ratings:
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I recommend this bus!
It was a great ride up with AC and room to stretch on the bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Jan-David
  • Star ratings:
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I recommend this bus!
WiFi has low capacity. Upon departure we had to board the bus that waa not running yet, no AC therefor. Besides that no complaints. You get what you pay for.
  • Posted on: 2017-07-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kritika
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deep Patel
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Great ride
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Great Service
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
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I recommend this bus!
There were not chargers every row
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Mark Crum
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Khushbu Mishra
  • Star ratings:
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I recommend this bus!
There was this Chinese passenger who went to the restroom and smoked. Everyone in the bus could smell it but the driver didn't say anything to him.
  • Posted on: 2017-07-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: carmen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Wayne
  • Star ratings:
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I recommend this bus!
A heads up about the stops and a clearer posting of the schedule would have been great. The internet wasn't workig on the bus so we couldn't check your tracking site.
  • Posted on: 2017-07-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: RAHUL KUMAR
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sagar
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Stacey Corrica
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Leticia jenkins
  • Star ratings:
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I recommend this bus!
Very convenient
  • Posted on: 2017-07-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deep Patel
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ben Card
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyana strong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: violet s.
  • Star ratings:
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  • Comfort:
I recommend this bus!
good ride good price will recommend
  • Posted on: 2017-07-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kemilola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Amna siddiqi
  • Star ratings:
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  • Comfort:
I recommend this bus!
Bus was half hour late, and for some reason the four hour trip ended up taking 6 hours. Additionally, there was a very weird and unpleasant smell throughout the entire trip in the bus.
  • Posted on: 2017-07-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jorge Avila
  • Star ratings:
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I recommend this bus!
OMG!!! The bus used during this trip was phenomenal. The smell on the bus was pleasant. Bathroom was clean. i was able to find the power outlets right away. Bus driver answered all of my questions. Ride to NYC was great! This brand bus should be used for the fleet on Eastern buses...."vanhool". thanks for getting me back to NYC safely and comfortably!
  • Posted on: 2017-07-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zunilda Mejia
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-14
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Jan-David
  • Star ratings:
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I recommend this bus!
Bathroom was smelly, we were sitting in the front but the smell reach us. WI FI was not usable.
  • Posted on: 2017-07-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Kate sheerin
  • Star ratings:
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I recommend this bus!
Good value for trip. Timing was completely off we were over one hour late. Cleanliness ok. Staff was not friendly.
  • Posted on: 2017-07-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Rosa
  • Star ratings:
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I recommend this bus!
Excelent driver. Very good trip
  • Posted on: 2017-07-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Aya saleh
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: agathe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: agathe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves Cherilas
  • Star ratings:
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I recommend this bus!
good, arrived on time
  • Posted on: 2017-07-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christie
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anif
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anthony Ortiz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Mary
  • Star ratings:
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I recommend this bus!
Super convenient and easy, I'll definitely be using Eastern Coach again!
  • Posted on: 2017-07-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Saravana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: enlin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anif
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jorge Avila
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Good ride. my main concern was the bus reaching destination an hour late. Bathroom door wasn't functioning properly. at one point no one was able to access it because it had locked itself.
  • Posted on: 2017-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tahesha
  • Star ratings:
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I recommend this bus!
The bathroom was very nasty and the driver made a stop but would not allow anyone to get of to use the restroom inside.
  • Posted on: 2017-07-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jerry wyche
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taiwo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: CHRISTELLE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kathryn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Al
  • Star ratings:
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  • Comfort:
I recommend this bus!
Very comfortable bus, clean, friendly
  • Posted on: 2017-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
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I recommend this bus!
The Richmond staff has new people on it, and they were MUCH better than before. I think the quality of Eastern is going up, which is great. Next would be cleaner bathrooms!
  • Posted on: 2017-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yolanda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jessica Sandrine
  • Star ratings:
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I recommend this bus!
The driver is punctual and drive very safety
  • Posted on: 2017-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Felicia Young
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Walt Goethel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nilka
  • Star ratings:
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I recommend this bus!
The staff at the office was son rude no customer service.no English speaking.
  • Posted on: 2017-07-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: sharon
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Elliot Heller
  • Star ratings:
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I recommend this bus!
the bus left about a half hour late, and took a very long time at the rest stop/gas station. The driver got upset when my friend tried to get back on the bus.
  • Posted on: 2017-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nilka
  • Star ratings:
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I recommend this bus!
Bus dropped us off in the middle of nowhere.the staff at the office was so Rude
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Eleni tiniakou
  • Star ratings:
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I recommend this bus!
We did a stop for bathroom break and we had to wait for one of the passengers for 15' extra minutes,as he wanted to buy his Popeyes's chicken This is unacceptable and there should be a warning that all passengers have to be back in 15 minutes,otherwise the bus will leave
  • Posted on: 2017-07-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica henrique
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Maryum E.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Giselle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Theus
  • Star ratings:
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I recommend this bus!
Didn't drop off at designated stop dropped a few blocks away lucky for map quest found my family member that came to pick me up in a big city.
  • Posted on: 2017-07-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The trip was good. The seats could be more comfortable but other than.
  • Posted on: 2017-07-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Vizet Turso-Pear
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was good and Thank you Have a Bless Summer
  • Posted on: 2017-07-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Vizet Turso-Pear
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was ok and Thank you Have a Bless Summer
  • Posted on: 2017-07-08
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Anna nyarko-antw
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
Needs to work on punctuality.
  • Posted on: 2017-07-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tamika Snipe
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Andrew Luhn
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus driver was driving very fast. It was nice to get to the destination early, but I was uncomfortable with how fast we were going.
  • Posted on: 2017-07-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Joanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Roni
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
I would use a Gotobus.com service again. this being my first time use, I was over 2hours late, I was to have arrive at 9:30 I arrive at 11:45. which was very upsetting and it was not due to traffic .
  • Posted on: 2017-07-08
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Maritza
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Cheryl
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alexander
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shahna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Afrodisia Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves Cherilas
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
i arrived on time
  • Posted on: 2017-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Destiny
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
CLEAN BATHROOM AFTER EACH TRIP AND MAKE SURE THERE IS ALWAYS TISSUE IN BATHROOM
  • Posted on: 2017-07-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Luz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Miriam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I wish we don't have to take a walk from the station to the bus stop. A
  • Posted on: 2017-07-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Felicia Young
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Complimentary water would be nice. Announcement of wifi and other features of the bus without you figuring it out on your own
  • Posted on: 2017-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: myles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke LaLiberte
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yolanda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Decent drive. Charging ports didn't work on the left side of the bus.
  • Posted on: 2017-07-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Donnetta Wells
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus again 1.5 hrs late
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kinjal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Bhalchandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus arrived on time and reached destination on time. Driving was good. Overall good experience..!
  • Posted on: 2017-07-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bhalchandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Wonderful experience
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tammi M Barnes
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
I enjoyed my ride on your bus.I will be using your bus services again. Thank You!!!!!
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: evangeline balta
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
So far so good
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jianjie Mi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: eleni tiniakou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the only thing lacking is plugs to charge the phone
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Liz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cleveland ruff
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I made a mistake booking my bus ticket and tried to change but was unable to get anyone on the phone horrible service I spent 37.00 twice and I see when you go to the bus station and buy a ticket they charge 35.00 not fair you should pay less if you buy in advance
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Selina
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jianjie Mi
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: John
  • Star ratings:
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I recommend this bus!
Good, solid, no nonsense operation. This is my 6th trip on GoTo.
  • Posted on: 2017-07-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: huo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-05
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: kristin Ford
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Middleton mckell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nacio Marshall
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Amani
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vimala
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Clean bus
  • Posted on: 2017-07-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anzhelika
  • Star ratings:
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I recommend this bus!
The driver didn't let us out even once. We departed from Washington DC on Monday July 3 at 2pm. The driver stopped at gas station BUT DIDN'T LET US GO OUT!!! 5 HOURS WITH NO STOP!!! And he pretended that he didn't speak English!!!!!
  • Posted on: 2017-07-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Yliana Diaz
  • Star ratings:
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I recommend this bus!
Very confortable. Excellent service.
  • Posted on: 2017-07-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cleveland ruff
  • Star ratings:
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I recommend this bus!
I made my reservation for the wrong time for 11am I meant to make it for 1230 am on the 4 tho of July but could not get my money back no one picked up the phone bad business not fair people make mistakes
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Taharka
  • Star ratings:
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I recommend this bus!
I became very upset because I was standing in the line for over 10 minutes trying to get onto the 3:30 bus from NY to DC and the guy who was collecting tickets keep on taking people who were behind me in the line and putting them on the bus, when I told him I had a confirmed ticket for 3:30 he kept telling me to wait...but continued to take people from behind me and send them on the bus. Then the driver came out and said the bus was full...I was like no way, I have a confirmed ticket already paid for and have been standing here for the pass 15 minutes, how can the bus be full. The driver eventually let me on the bus. I think the person who was collecting tickets was trying to get someone who did not have a confirm ticket for that bus on ahead of me!! This situation was distasteful and petty!!!!! Additionally, the toilet could be better maintained.
  • Posted on: 2017-07-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Susan Crawford
  • Star ratings:
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I recommend this bus!
Very nice ride down. Hope is the same when I return home
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Gail Stewart
  • Star ratings:
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I recommend this bus!
Always a Great trip❤️
  • Posted on: 2017-07-03
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Boeun Lee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: eleni
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rebecca
  • Star ratings:
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I recommend this bus!
I would take Eastern Coach bus again, very efficient staff, though not so friendly driver. He was okay.
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Orlando Herrera
  • Star ratings:
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I recommend this bus!
Uncomfortable for the whole trip.
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Marcus Seabrook
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ashraful
  • Star ratings:
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I recommend this bus!
Good Journey.
  • Posted on: 2017-07-02
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sabrina
  • Star ratings:
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I recommend this bus!
The price is fantastic! Very clean and comfortable. The only negative, would be the restroom. It was dirty when we got on the bus and just go worse. I would recommend to family and friends with older or no children.
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kim Umanoff
  • Star ratings:
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I recommend this bus!
I wish there were charging accessibility by every seat on the bus. There were plug ins behind the seat behind the driver, but not for all the other seats. That would be a real plus for the passengers.
  • Posted on: 2017-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Grace suelo
  • Star ratings:
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I recommend this bus!
Everything is going perfect but the driver that left DC Chinatown on July 1 at 800 am drip us off 2 blocks away from Allen so we have to walk back to your office. Other driver drop us off in 28 allen not 2 blocks away having my luggage to carry
  • Posted on: 2017-07-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vish
  • Star ratings:
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I recommend this bus!
great value!
  • Posted on: 2017-07-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yliana Diaz
  • Star ratings:
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I recommend this bus!
Very nice and confortable.
  • Posted on: 2017-07-02
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Stephanie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Rebecca
  • Star ratings:
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I recommend this bus!
Very efficient operator, safe and cautious throughout the trip.
  • Posted on: 2017-07-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Antoinette
  • Star ratings:
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I recommend this bus!
Please practice punctuality because my bus was supposed to leave NY st 330 and it was after 4 when we departed. I arrived after 1030 when it was supposed to be 930.
  • Posted on: 2017-07-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Faith Ajayi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-01
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Aenne
  • Star ratings:
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I recommend this bus!
The bus was 1 hour late at the stop where I waited. I could not get any information about where the bus is, what is going on. We arrived almost 2 hours late in Manhattan.
  • Posted on: 2017-07-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Destiny Hill
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-07-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Vish
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
great for the price. When I got on the ac hadn't kicked in, so the bus was extremely hot
  • Posted on: 2017-07-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shahna
  • Star ratings:
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I recommend this bus!
Bus was hot which made the whole ride uncomfortable
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: John
  • Star ratings:
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I recommend this bus!
It's a shame the drivers don't speak english. It would be great if they could make announcements. Also you should think about putting the people who yell on their cell phones in one section of the bus. They can drive each other crazy. But given the modest prices you are charging, I think you are doing a great job.
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Josh Thorne
  • Star ratings:
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I recommend this bus!
Bus arrived about 40 mins late and arrived at final destination about an hour and a half late. This is understandable due to traffic. What isn't understandable is how the staff doesn't check you in with a numbered system when you arrive to the stop so you can get on the bus depending when you arrive. There is always a wave of people who come late and get on in front of everyone else which the numbering would fix. We are asked to stand against a wall and then bus arrives and everyone just crowds the bus. There were 3 staff there and no-one said anything about staying in line or said anything to others lining up elsewhere. This was really the only issue in my book and would elevate the experience 10 fold.
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keesha Jenkins
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natalia falkowsk
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juana ocasio
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
This bus was very clean bathroom didnt smell bus driver was nice he made stop very different from the o e i was on beforw
  • Posted on: 2017-06-30
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Faye
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Driver coming back talked on the phone the entire time as he swerved in and out of lanes. The rear view mirror was not properly placed to allow the driver to see directly behind him. It also appeared to be broken. Also, the bus was due to arrive in Richmond, Virginia from New Ork at 11:00 pm; we did not arrive until 1:30 am. The persons collecting the bus fare were rude and used an antequated check-in system of crossing reservation numbers off of the list of passengers. I would never ever ride one of these buses again!
  • Posted on: 2017-06-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Noah Oddo
  • Star ratings:
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I recommend this bus!
Great trip, friendly staff.
  • Posted on: 2017-06-30
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Sharon Zheng
  • Star ratings:
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I recommend this bus!
The bus was late for two hours
  • Posted on: 2017-06-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jaco Kumaresan
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
good trip; return from DC to NY was excellent; Staff in DC were courteous and helpful; driver was careful and diligent. I will travel again with Eastern coach.
  • Posted on: 2017-06-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Masashi Tsurusak
  • Star ratings:
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I recommend this bus!
I made reservation one our before schedule time by cellar phone. So I could print and I could not find out conformation # by anything. so your staff call office and help me. i could make my trip Thank you
  • Posted on: 2017-06-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Johnne Glover
  • Star ratings:
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I recommend this bus!
The bus arrived an hour late in Richmond
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kaida
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
It would be nice if the bus had some outlets like the ticket stated, and if the driver wasnt swerving while switching lanes.
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John Mgaza-Sese
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Bernadette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shah Zaman
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
It will be nice to provide a bottle of water
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Joe Rodriguez
  • Star ratings:
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I recommend this bus!
I MIGHT recommend Eastern Coach. My return trip from NYC to Richmond VA was supposed to arrive in Richmond at 9:30 pm. We did not arrive till almost 11 pm. That is unacceptable.
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tatiana Irias
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tatiana Irias
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Latisha C
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maurice Shohet
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leroy Church
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
There was no outlets for phone charger. The over head lights were not working. The driver needs to make announcement- there's always someone playing music or videos with no earphones. I just want a clean peaceful ride. Please!!!
  • Posted on: 2017-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yliana Diaz
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Very good service
  • Posted on: 2017-06-27
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Yliana Diaz
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Very good service.
  • Posted on: 2017-06-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: nancy Soto
  • Star ratings:
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I recommend this bus!
Yes,I had good experienced with Gotobus.
  • Posted on: 2017-06-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jorge
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: SHAWNICE
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Keisha Howard
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robert
  • Star ratings:
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I recommend this bus!
Everything worked great barely woke up the entire ride not bumpy or slow perfect ride
  • Posted on: 2017-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jessica Qu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Carrissa
  • Star ratings:
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I recommend this bus!
Good no complaints
  • Posted on: 2017-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Walt Goethel
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adrian Balthrop
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Slávka Blahova
  • Star ratings:
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I recommend this bus!
The only issue I have waa that the bus came one hour late without any notice, so our plans had to be changed. Overall however I liked that the bus had the WiFi and seats were comfortable.
  • Posted on: 2017-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: David
  • Star ratings:
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I recommend this bus!
Only issue was toilet. Hand sanitizer empty and toilet paper was soiled. Otherwise the bus was clean and driver kept the cabin temperature right.
  • Posted on: 2017-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amy ni
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: courtney harriso
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Keon
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Elizabeth OuYang
  • Star ratings:
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I recommend this bus!
We took 2 hours to get out of NyC because of a parade. On parade days, alternative routes should be considered.
  • Posted on: 2017-06-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nailah Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Immanuel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: gurkiran
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dorothy Zellars
  • Star ratings:
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I recommend this bus!
The bus smelled as if it hadn't been cleaned in weeks. The bus also malfunctioned and it took us an hour to get our bags off the bus.
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Manuel briscoe
  • Star ratings:
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I recommend this bus!
The ride was quick only complaint was that the wifi didn't work as well as I thought it would
  • Posted on: 2017-06-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marc Duarte
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanuel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ashley Delatorre
  • Star ratings:
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I recommend this bus!
There are no outlets other than that good trip
  • Posted on: 2017-06-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Naveen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jamel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: evangeline balta
  • Star ratings:
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I recommend this bus!
So far so good only need improvement on staff speak englis mo
  • Posted on: 2017-06-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseania Gomez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Erin Stover
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Fletcher
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: William Fletcher
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ak
  • Star ratings:
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I recommend this bus!
Was late but drove fast
  • Posted on: 2017-06-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Keon Artis
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ak
  • Star ratings:
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  • Comfort:
I recommend this bus!
Bus was late and driver smokes while people get off which is not cool
  • Posted on: 2017-06-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ak
  • Star ratings:
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I recommend this bus!
Bus was late and driver smoked while standing infront of bus which is rude and nasty
  • Posted on: 2017-06-23
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ak
  • Star ratings:
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I recommend this bus!
Actually on time for once but still had urine smell
  • Posted on: 2017-06-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ak
  • Star ratings:
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I recommend this bus!
Bus was late, didn't smell like pee for once which was nice
  • Posted on: 2017-06-23
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Ak
  • Star ratings:
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I recommend this bus!
Bus was late. Did not have sockets at some seats but driver was fast n chairs comfy
  • Posted on: 2017-06-22
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Rebecca
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Qualana
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Makeba
  • Star ratings:
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I recommend this bus!
The price is excellent. The bus was not comfortable. I could feel every crack in the road. The restroom needs a vacuum suction. So the customers outside don't have to smell what's going on inside.
  • Posted on: 2017-06-22
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Ak
  • Star ratings:
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I recommend this bus!
Still has strong urine stench. Would be awesome to get rid of it
  • Posted on: 2017-06-21
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Yvonne Oseghale
  • Star ratings:
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I recommend this bus!
The trip was good but i have complain i paid for 2seats my self and my infant 5weeksold
  • Posted on: 2017-06-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: leah
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lina Gomez
  • Star ratings:
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I recommend this bus!
Muy buen servicio
  • Posted on: 2017-06-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jose
  • Star ratings:
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I recommend this bus!
It was a good ride except that it made several stops which were not advertised - Baltimore and other places. Also we arrived a good 2 1/2 to 3 hours after the site said we would and we were almost late for an engagement.
  • Posted on: 2017-06-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cleopatra
  • Star ratings:
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I recommend this bus!
I encoutered family issues once I was at my destination and try to reschuelde my ticket and although the site didnt say I couldn't was told I needed 24 hrs. I know there are people always waiting at the stop to get tickets and I think its not good customer service to not refund someone's funds if you have ample time to resale it.
  • Posted on: 2017-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Eva
  • Star ratings:
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I recommend this bus!
Jsme spokojeni.
  • Posted on: 2017-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Latisha Mosely
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha Mosely
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Latisha Mosely
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ibrahim abdul-Qu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jenifer
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Our bus driver overreacted to a customer request, pulled over, called the police and had her removed. We are now going to be an hour and a half late to richmond. He shouldnt be driving. The but is clean but I preferred the older bus that i took to ny from richmond on Sunday because the driver was at least polite and respectful. This driver is unhinged shouldnt be in charge of the safety of the people on the bus. I would have given him zero stars but that's not an option. Also he was late picking us up in New York.
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cynthia Jasey
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cynthia Jasey
  • Star ratings:
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I recommend this bus!
Seat could be a little more comfortable
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Clayton Caldwell
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chaim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adrian
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jessica
  • Star ratings:
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I recommend this bus!
This bus ride was what I always hope for (even if we were an hour behind schedule.) Compared to the bus ride from richmond, this one going back was much more enjoyable.
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kiana Grant
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paula
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I found the bathroom to be very very unkept. You could see that it wasn't cleaned for a long period of time. There were dried smelly liquids n solid stuff on the shelf above the toilet. The sides of the seats closest to the window had trash stuffed there.
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lucy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lucy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lucy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Luz M Madera
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natassja
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cleveland ruff
  • Star ratings:
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I recommend this bus!
Great ride smooth
  • Posted on: 2017-06-20
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Akhenaton
  • Star ratings:
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I recommend this bus!
Bus smelled of urine. Made the ride really uncomfortable.
  • Posted on: 2017-06-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Yukuri
  • Star ratings:
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I recommend this bus!
Wonderful service!!!Keep it up!
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Carlos
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Allison
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: provostodane32@g
  • Star ratings:
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I recommend this bus!
Eastern coach is the best..the bus was on time,bathroom is clean and fresh and the workers are professionals. Best bus I ever travel on since am using gotobus site I would recommend eastern coach to anybody.
  • Posted on: 2017-06-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Belinda M
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nailah
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Antoinette Moore
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Awesome as always!
  • Posted on: 2017-06-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sade
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The majority of the bus was clean to my knowledge but I was unfortunate enough to sit in the back towards the bathroom. It smelled horrible and this was before we even started on the destination. The toilet paper was hanging on a rope made of trash bags and there was no air freshener of sorts so whenever someone opened the door, their stench lingered. Also no hand sanitizer inside so it was quite insanitary. Gotobus is a more inexpensive alternative but I still expected better. My trip to D.C. was much worse. The seats didn't move up so someone was practically in my lap the whole trip. Seats were also uncomfortable many had rips and tears in them. I compared this round trip to greyhounds prices. Only saved $5 using gotobus. In my opinion it wasn't worth it.
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cali J
  • Star ratings:
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I recommend this bus!
Cheap, quick and ontime. Very dependable.
  • Posted on: 2017-06-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: James George
  • Star ratings:
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I recommend this bus!
Great value!!
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Jennifer Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Upon arrival my suitcase shifted all the way to the back of the luggage container. The driver dragged it to the ledge but didn't pull it out. I leaned down to grab my bag and once I stood up the driver pulled down the luggage door right into my am. I was clearly hurt and the driver saw what he had done but did not apologize or say anything. Instead he just ran back to the bus and drove away.
  • Posted on: 2017-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Zakiya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jordyn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brianna Walker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Daniel Baker
  • Star ratings:
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I recommend this bus!
Very fast drivers!
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daniel Baker
  • Star ratings:
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  • Comfort:
I recommend this bus!
Bus Driver very fast!
  • Posted on: 2017-06-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Anil
  • Star ratings:
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I recommend this bus!
Nice and clean ride
  • Posted on: 2017-06-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Bert
  • Star ratings:
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I recommend this bus!
The bus has a stop over on a station with food but driver didn't inform anyone how long before everyone has to return back to the bus. So it took almost an hour stop instead of quick stop. The toilet too smells stinky. Other than that all is quite well. On time departure.
  • Posted on: 2017-06-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: lee
  • Star ratings:
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I recommend this bus!
I took the 1:30 bus instead of the 5:30. Driver made a very sudden stop for a red light on the way to an unannounced stop. There was no explanation given for the stop. We were significantly delayed in arrival - tho some of that was due to severe weather in NYC.
  • Posted on: 2017-06-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anahka Barker
  • Star ratings:
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I recommend this bus!
The only issue I habe with this company is that every time I'm late they charge me the last time I was late it was $5 then yesterday is was $6. Things happen where you're unable to get to the bus on time. You can have a lil period.
  • Posted on: 2017-06-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Yvonne Sanders
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anil Swsim
  • Star ratings:
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I recommend this bus!
Nice and clean bus.
  • Posted on: 2017-06-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Terrence
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Online, Eastern said the bus to Richmond would arrive from NYC by 330. Not only did they not mention that there would be multiple stops online (at Baltimore and D.C.), but they failed to mention that the actual arrival time factoring in those stops would be up to 90 mins later. We ended up arriving in Richmond around 6 factoring in the stops and the traffic. I will try not to ride with Eastern again mostly because I felt they were deceptive.
  • Posted on: 2017-06-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Vernon Jefferson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marine
  • Star ratings:
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I recommend this bus!
Bus très en retard à l'aller comme au retour. Les horaires indiqués sont faux. Très mauvaise mentalité des gens à l'intérieur du bus qui se précipitent pour avoir une place seul alors que des personnes sont en couples ou en famille et donc séparés.
  • Posted on: 2017-06-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nat
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sandra
  • Star ratings:
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I recommend this bus!
Great,except for the bus was over an hour late. :(
  • Posted on: 2017-06-16
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bernice Garcia
  • Star ratings:
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I recommend this bus!
The only thing, coming back from Baltimore the bus smelled like urine and it was the worst.
  • Posted on: 2017-06-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-06-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shahana
  • Star ratings:
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I recommend this bus!
Bus was an hour late.
  • Posted on: 2017-06-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: rashidah hassan
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-06-16
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-06-16
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Nickesha
  • Star ratings:
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I recommend this bus!
I miss my 7:50am bus and I called in and spoke to a young man who was very nice & I was able to get on the 8:50am. Thanks
  • Posted on: 2017-06-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-06-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lijuan Ding
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-06-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tyler
  • Star ratings:
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I recommend this bus!
The time of bus departure and arrival was WAY off. The bus arrived about a half hour late to depart, and we reached out final destination about 2 hours late.
  • Posted on: 2017-06-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mike
  • Star ratings:
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I recommend this bus!
They were ok
  • Posted on: 2017-06-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Valerie Walcott
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-06-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Matt whitworth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JESSICA
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JESSICA
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JESSICA
  • Star ratings:
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I recommend this bus!
I really enjoyed my travel
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adryanna Stone
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranjith
  • Star ratings:
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I recommend this bus!
No power slot, good AC and comfort. Pretty much on time.
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tom Vines
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: MA
  • Star ratings:
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I recommend this bus!
The boarding spot in Washington DC had changed and nobody informed some of the passengers so we were waiting in the old spot under the sun for quite a while without knowing what to do. Some clear information at the office will be helpful.thanks
  • Posted on: 2017-06-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naveen
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Quinticia derric
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yanet adere
  • Star ratings:
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I recommend this bus!
Bus cleanliness needs improvement. Sitting 3 rows away from the restroom make for an uncomfortable drive because every time the door opened, the smell of the restroom was unbearable. Additionally, the 3 back rows did not have an outlet on them, which was not specificed to me before taking that seat. On a positive note; the wifi and free movies were great! If only I had an outlet so that my iPad wouldn't die while I was watching the movie. Thanks!
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeffrey
  • Star ratings:
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I recommend this bus!
Bus was delayed around 2 hours because of a bus exchange in Brooklyn due to a cracked windshield, and a refuel.
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Laura
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: KYUNG HA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Serena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brandon Kennedy
  • Star ratings:
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I recommend this bus!
A/C was weak
  • Posted on: 2017-06-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kenia
  • Star ratings:
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I recommend this bus!
The bus was good, we arrived safe and on time. I reclmmended
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tanisha
  • Star ratings:
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I recommend this bus!
I love riding Eastern Coach. But, I always have problems going to the bathroom because of the smell.Eastern Coach ROCKS!
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves Cherilas
  • Star ratings:
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I recommend this bus!
I arrived on time
  • Posted on: 2017-06-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ayush
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Claxton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Amar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mildred
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Sadly I was unable to make this trip due to an emergency at the last moment, and the fare was nonrefundable. Maybe next time, although it would have been nice to get some of my monies back.
  • Posted on: 2017-06-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Josiah Chambers
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amy ni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sophie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rochelle
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
They don't make any restroom stops along the week. Some people don't like to use the bus restroom.
  • Posted on: 2017-06-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CS
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jasmine Abrams
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: kenneth seward j
  • Star ratings:
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I recommend this bus!
I understand being late. But for my round trip, on the way back, the bus showed up an hour late. That made it difficult on my ride being in place to pick me up once we made it back. Aside from that, the trips I took weren't too bad.
  • Posted on: 2017-06-09
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Zaida morban
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Aidan
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Quick and nice ride
  • Posted on: 2017-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dan
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus driver got into an accident
  • Posted on: 2017-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Walt Goethel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Michae
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
Punctuality is important
  • Posted on: 2017-06-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sally
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bathroom need toilet paper and better sanitary upkeep some charge ports don't work.
  • Posted on: 2017-06-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Octavia Cooper
  • Star ratings:
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I recommend this bus!
We were delayed for a while and was told that we were waiting for someone in D.C. We were waiting for someone alright, the cops due to fact that a passenger I assume had gotten on the wrong bus. We arrived in New York later than scheduled for this reason.
  • Posted on: 2017-06-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: zhenyi
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-06-07
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalil Mason-Alph
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Melida
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Fletcher
  • Star ratings:
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I recommend this bus!
Bus was on time and outlets at each row worked. The toilet smell was horrible. Just horrible.
  • Posted on: 2017-06-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy ni
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kia Anderson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Matilda D Koroma
  • Star ratings:
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I recommend this bus!
I enjoy the ride to New York and back to Rockville Maryland very comfortable.
  • Posted on: 2017-06-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Travis Brown
  • Star ratings:
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I recommend this bus!
The bus just needs to be more comfortable
  • Posted on: 2017-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: J
  • Star ratings:
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I recommend this bus!
Some woman was yelling on the phone in Chinese. She wouldn't listen to requests to be quite. Finally the driver seemed to be able to reason with her in their native tongue.
  • Posted on: 2017-06-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Oleksandr
  • Star ratings:
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I recommend this bus!
Good service!
  • Posted on: 2017-06-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Laith Alchalabi
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Kelsey
  • Star ratings:
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I recommend this bus!
What I wouldn't recommend to a friend is goto bus. You have the worst customer service out there. I called your customer service hotline TWELVE TIMES and the automated machine guns up in me every time without giving me any advice or help. I couldn't get any usual info or talk to a human. I'll never book through you again.
  • Posted on: 2017-06-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Beth
  • Star ratings:
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I recommend this bus!
Bathroom was horrific. I used it before we left so assumed it would've been clean. No toilet paper. Moldy curtains. Filthy toilet and stench was unbearable. Driver was confident and drove safely.
  • Posted on: 2017-06-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: John Maggi
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lee Ann
  • Star ratings:
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I recommend this bus!
Inexpensive compared to train but not much room.
  • Posted on: 2017-06-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Caroline
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Frank
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: G
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Linh
  • Star ratings:
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I recommend this bus!
I understand that there were road construction going on. But it is not there just a day or two. If you are going to park somewhere else at least notify customer. I was basically running around to look for the bus.
  • Posted on: 2017-06-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shakima
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-04
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: james canapp
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-06-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: JoAnn Strothers
  • Star ratings:
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I recommend this bus!
Driver did not make a rest stop, even after being told that some people who had diabetes needed to get something to eat. It was horrible. Bathroom was nasty.
  • Posted on: 2017-06-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: mohammad haque
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Naveen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dwayne Turner
  • Star ratings:
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I recommend this bus!
Please hire a new bus driver
  • Posted on: 2017-06-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: J
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Ganaa Niemann
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-02
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Charnise Coaker
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The Seats were too close together. The ride was punctual and the driver was professional.
  • Posted on: 2017-06-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shahana Ganeshar
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Genevieve Joyce
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus got in late and arrived late by an hour without informing passengers so you couldn't tell people picking you up how far away you were or how long.
  • Posted on: 2017-06-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shane Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-02
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Clayton Caldwell
  • Star ratings:
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I recommend this bus!
Friendly staff. Quick trip p home.
  • Posted on: 2017-06-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nichole Jenkins
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-06-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tawana Huston
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
Bathroom was nasty and the driver didnt greet passengers.
  • Posted on: 2017-05-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tawana Huston
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
Bathroom was nasty.
  • Posted on: 2017-05-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: shashivelma@gmai
  • Star ratings:
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I recommend this bus!
One seat has some hard stain, so no one sat beside me till last as it was not cleaned. Someone pulled out plastic bag and placed on it and then sat on it. No electricity outlets and lights were not working.
  • Posted on: 2017-05-31
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Davisson
  • Star ratings:
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I recommend this bus!
Bathroom was soooooo dirty.
  • Posted on: 2017-05-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daviah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naveen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-31
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: amna adrees
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Q
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: eleni tiniakou
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juan Benson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lauren
  • Star ratings:
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I recommend this bus!
Thanks!
  • Posted on: 2017-05-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Luz M Madera
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kiana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-30
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Daniel Bair
  • Star ratings:
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I recommend this bus!
Quick, clean, aircon, wifi, comfortable. Only issue is that the Baltimore stop on 1200 Ponca St is in the middle of nowhere and a bit unsettling for a tourist!
  • Posted on: 2017-05-30
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Victoria
  • Star ratings:
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  • Comfort:
I recommend this bus!
GotoBus is a reliable and convenient way to travel!
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shahana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: winnie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jessica Forbes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aysha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
Great value. The seats by the bathroom smelled very bad and the foot rests did not work. Also outlets were flakey and bus arrived 30 min late. Lastly, it was not clear where the bus picked up from (no signs or cross streets)
  • Posted on: 2017-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus arrived 20 minutes late with no update in status online. It only read "Scheduled." Tried calling and got a poor connection with full bars on my cell phone. The bus stop wasn't marked at all; we had to ask around to make sure we were in the right place. Bus driver wasn't very friendly, but he didn't speak English too well so maybe that was it. Bus was clean enough, but seats were really close together
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wo
  • Star ratings:
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I recommend this bus!
Very cheap and efficient.
  • Posted on: 2017-05-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tiffany morrow
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Doris Day
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
This was a very exceptional ride and I would definitely take it again
  • Posted on: 2017-05-28
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Feng Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: eleni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tawana Huston
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bathroom was nasty;was not cleaned before departure. Driver did not welcome passengers.
  • Posted on: 2017-05-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hazel
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-05-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Noleen
  • Star ratings:
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I recommend this bus!
Bus arrived on time. Was clean on comfortable. Bus driver was a little disgruntled.
  • Posted on: 2017-05-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Luz M Madera
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: evangeline
  • Star ratings:
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I recommend this bus!
Its a nice day and we arrive on ttime the driver that day is good
  • Posted on: 2017-05-27
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Richard
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Miguel Santiago
  • Star ratings:
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I recommend this bus!
We were delayed due to traffic. Otherwise I was very satisfied.
  • Posted on: 2017-05-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Saurabh
  • Star ratings:
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I recommend this bus!
No outlets as promised. Booked specifically for this. Cannot take bus in future if I'm not booking what was promised especially with how expensive the ticket was
  • Posted on: 2017-05-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Prem
  • Star ratings:
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I recommend this bus!
Good
  • Posted on: 2017-05-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Willie
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: kim
  • Star ratings:
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I recommend this bus!
bus was more than 20 mins late at departure time. arrived about 2 hours of scheduled time. I am not sure why the bus went from New york, Baltimore to DC, then to Rockville. It would have been more efficient to travel from New York, Baltimore to Rockville, then to DC.
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: PRINCE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Prem
  • Star ratings:
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I recommend this bus!
05/25 dated 5.30 bus got delayed due to traffic and rain acceptable. Charger points beneath the seats are not working. Can you please make sure to fix the issue. I tried with behind seat customer also looks likr entire bus not having charging points work. Else everything as usual good of eastern
  • Posted on: 2017-05-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
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I recommend this bus!
Outlets did not work :(
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Adelyn
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Talith
  • Star ratings:
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I recommend this bus!
The bus was late and didnt get to Richmond until almost 12 midnite.We were supposed to arrive at 9:30 pm
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Matthew Hutcheso
  • Star ratings:
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I recommend this bus!
Staff and driver were excellent. The bus seats were clean and in good condition, but not too comfortable. They had seat belts, which helped, but they should be more scooped, so you don't slide forward.
  • Posted on: 2017-05-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion Habtamu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion Habtamu
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tsion Habtamu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tsion Habtamu
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joyce
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: joyce
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: joyce
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-25
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tajanae Griffin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bradley Booker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Bradley Booker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-24
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Klinaya
  • Star ratings:
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I recommend this bus!
Bus was an hour late we got in an hr and 15 mins late
  • Posted on: 2017-05-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Heaven Belton
  • Star ratings:
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I recommend this bus!
The bus is always late to get back to Richmond! This is really an inconvenience especially because I have someone waiting for me .
  • Posted on: 2017-05-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Fletcher
  • Star ratings:
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I recommend this bus!
Lavatory was smelly and covered in urine. While there were power outlets at every row, wifi did not work or could not handle the number of devices logging-on. Bus was on-time due to almost no traffic, but driver took a break in downtown DC instead of Delaware house. The Delaware house has easier access to food and clean restrooms than just stopping on the street corner in DC.
  • Posted on: 2017-05-23
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Bishal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cleveland ruff
  • Star ratings:
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I recommend this bus!
The ride was comfortable and not bumpy at all would definitely ride again
  • Posted on: 2017-05-22
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Shiou Yun Liu
  • Star ratings:
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I recommend this bus!
The bus had mechanical problems ever since picking up the passengers from Rockville, MD resulting in about 2-hour delay arriving at the Penn Station than scheduled.
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cleveland ruff
  • Star ratings:
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I recommend this bus!
On time very good service!!!
  • Posted on: 2017-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Diana Ainembabaz
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sarah Rutherford
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sarah Rutherford
  • Star ratings:
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I recommend this bus!
I was shocked that for such a long trip, this bus didn't have electronic outlets. It made it very difficult to conserve my battery and arrange a ride for my arrival.
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Jose M. Rivera
  • Star ratings:
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I recommend this bus!
Great service, punctuality excellent, need to keep the toilets a lot cleaner. Thank you
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves cherilas
  • Star ratings:
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I recommend this bus!
I arrived on time
  • Posted on: 2017-05-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: jessie
  • Star ratings:
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I recommend this bus!
Can you ask people to use their headphones when to listen to music?
  • Posted on: 2017-05-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves cherilas
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-05-21
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Feng Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Walter
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Maiya
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-05-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Patty
  • Star ratings:
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I recommend this bus!
Thank god they change staff! The other staff was very mean.
  • Posted on: 2017-05-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William Fletcher
  • Star ratings:
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I recommend this bus!
On time. Bus was reasonably clean. Power outlet at every row. Wifi was not working.
  • Posted on: 2017-05-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: William Fletcher
  • Star ratings:
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I recommend this bus!
Bus arrived for pick-up nearly 30 mins late. Power outlets not at every seat. Wifi not able to handle the number of passengers (spotty/slow).
  • Posted on: 2017-05-19
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Terrian Gilpin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan chung
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-05-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: dan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jharrayne McKnig
  • Star ratings:
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I recommend this bus!
All the plugs on the left side of the bus were out of order. Other than that it was decent travel.
  • Posted on: 2017-05-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Koushambi Mitra
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: mark
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ja'Nae Washingto
  • Star ratings:
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I recommend this bus!
Stop saying there's electrical outlets on the bus when there isn't or they don't even work
  • Posted on: 2017-05-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: cheryl
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Leroy
  • Star ratings:
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I recommend this bus!
I would suggest a clear sign for the pick up location. It's actually on the other side of the street. When you have bags and a suitcase and you're crossing a highway... it's not the safest. The driver was very pleasant. It would help for him to make an announcement where we are going, what time we arrive and courtesy rules. It's hard to enjoy your trip when people around you are screaming on the phone, playing music without earphones, etc. It's the drivers job to inforce these policies. It takes the comfort and quality level down.
  • Posted on: 2017-05-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joel
  • Star ratings:
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I recommend this bus!
Whenever I go to New York or Washington i can always count on this website for my buses, this website is my go to website for buses, Ha! Catherine buses are always clean and I get my sleep on my way to my destination.
  • Posted on: 2017-05-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: PRINCE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chandra Smith
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
One time an African American driver drove very risky. He was a big strong guy.
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kanchan
  • Star ratings:
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I recommend this bus!
My journey with eastern travels was satisfactory. The bus arrived on time and reached the destination on time. Seats were comfortable, AC was working properly. The driver and staff were very cooperative. Overall it was good at reasonable price.
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kanchan
  • Star ratings:
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I recommend this bus!
After reading multiple bad reviews about eastern travels I was quite skeptical about booking a ticket from eastern travels but since there was no option I had to go for it. But My experience was totally different. The bus was very clean, arrived exactly on time and reached to the spot on time. The seats were comfortable. Driver and staff was also very supportive and responsive. Overall I was satisfied with eastern travels and would recommend it to everyone.
  • Posted on: 2017-05-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yong
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Bishal R
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Twumasi Nsiah
  • Star ratings:
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I recommend this bus!
Only thing I would recommend for this location is that they provide the ACTUAL bus location because many people missed their business thinking the bus would arrive at the address provided. But they were very organized and helpful getting us seated on the next bus, which I appreciate!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shakib
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shakib
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Leurysnel
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I recommend this bus!
Great service!!
  • Posted on: 2017-05-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benjamin Tschida
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jun Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves cherilas
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I recommend this bus!
Good trip
  • Posted on: 2017-05-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Leroy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Gregory Moore
  • Star ratings:
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I recommend this bus!
I would recommend you guys to a friend, i missed 2 buses trying to get home (my own fault) and when i went to buy a ticket or reschedule the process was quick and easy every time and i got quick email responses.Thanks for your great service
  • Posted on: 2017-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalikidan Gizaw
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lashonda O.
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: William Fletcher
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anahka Barker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Khalil
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: martina abioye
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I recommend this bus!
The driver had no curtsey, no manners, no compassion and definitely no respect for seniors. He demanded an extra $20 cash just because I had 2 medium sized luggage, 1 hand luggage and a small bag. He charged this money despite the fact that the under carriage was not even half filled and he did not even help any of the passengers to put their baggage in; I literarily climbed into the under carriage area by myself to push my father's luggage in and in the process, I even helped other passengers with their baggage while this guy stood there watching. He was very rude and insisted I pay $20 before my father could board, even though It was raining seriously; yet this man would not allow an 85 year old customer to get on the bus and be sheltered from the rain. The truth is I was not informed of the additional fees when I made the booking, so I did not take extra money with me, I pleaded with this man but he would rather leave an old man out in the rain and he was ready to leave him behind. I have personally bought tickets for, and led many, customers to travel on your bus; one of the reasons I recommend it is because I believe the price is cheap, but if we have to start paying the same amount for luggage, then its not worth it. My wife came later and fortunately she had cash on her, so we eventually paid him $15 after all the embarrassment.
  • Posted on: 2017-05-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Phyllis M
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves cherilas
  • Star ratings:
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I recommend this bus!
the bus was born in time last night, I arrived very late NY
  • Posted on: 2017-05-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: carol karasik
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brandon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JORGE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Merle Grant
  • Star ratings:
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I recommend this bus!
Have been using your service for many years, must say service roe said has improved greatly. I always recommend friends and family. Punctuality is great; and bus is very clean.
  • Posted on: 2017-05-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: J shim
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Miki
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
was aight
  • Posted on: 2017-05-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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I recommend this bus!
Kinda cramped, but ok. Couldn't find the outlets, if there were some.
  • Posted on: 2017-05-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jorge vasquez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-10
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Shirley foster
  • Star ratings:
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I recommend this bus!
Coming back from Rockville the bus had no heat it was so cold the bathroom was disgusting they left garbage in the bags the bus was not cleaned the night before so I suggest you clean that nasty bathroom and garbage make sure your buses are fully operable.
  • Posted on: 2017-05-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jaslynn hutley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: AHMER
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves cherilas
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lutfa moni
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brian Pearce
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ken
  • Star ratings:
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I recommend this bus!
No # 1 good bus
  • Posted on: 2017-05-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Michele
  • Star ratings:
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I recommend this bus!
Easy trip every time thanks
  • Posted on: 2017-05-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ISAAC
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
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I recommend this bus!
  • Posted on: 2017-05-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Eric
  • Star ratings:
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I recommend this bus!
The only improvement I would make would be to make the address of the Eastern office/check-in more prominent. It is rather difficult to find from the strett and even wlking on the sidewalk. We walked by it several times. Perhaps even posting on the webside "We're located in the lower level office right beside The Matchbox in Chinatown." would be PERFECT!!! Thanks for a safe and "ahead of schedule return to Richmond, VA!
  • Posted on: 2017-05-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Swavonda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-04
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Laura Crow
  • Star ratings:
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I recommend this bus!
I have travelled with Eastern before and have to say that there service has always been reliable. I think the professionalism and quality of coaches has improved.
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark
  • Star ratings:
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I recommend this bus!
Bus unload in DC not at specified place. Made it difficult for passenger pickup.
  • Posted on: 2017-05-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stephanie Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Keith
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Nyree Lester
  • Star ratings:
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I recommend this bus!
Purchased ticket online for Eastern Bus May 2, 2017 for 8:20 pm. Bus never came, had to purchased tocket for anothet bus. I WILL BE DISPUTING MY CHARGE. NEVER WILL I USE EASTERN BUS SERVICES.
  • Posted on: 2017-05-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dinah
  • Star ratings:
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I recommend this bus!
Departure address was different from what was provided. Language difficulty. No communication with passengers during entire trip back to NY. Other passengers were not instructed to use earphones, so people were playing videos with sound turned up, having lengthy conversations on phones w/o regard for how loud they were being. No Wi-Fi. Spent the entire trip wondering whether I would be dropped in midtown, or whether I would have to make travel arrangements from Chinatown, as there was no mention where the drop-offs would occur. Actually, there was no mention of anything the entire trip, except for the 15 minutes allowed for a stop midway during the trip. It was a disaster!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: SK
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ana A Garcia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola lawal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ola lawal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
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I recommend this bus!
I only wished all the buses had working outlets... only the new buses have working outlets
  • Posted on: 2017-05-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: susan
  • Star ratings:
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I recommend this bus!
Bus had too many stops. I was told stop in NYC and richmond but bus stopped in DC and Maryland
  • Posted on: 2017-05-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Vonda tolson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sarah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Victoria Vargas
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-05-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yves cherilas
  • Star ratings:
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I recommend this bus!
This time the bus arrives on time
  • Posted on: 2017-04-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sallie Jackson
  • Star ratings:
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I recommend this bus!
No where to charge phone or computer on return trip 4/21/17. Driver took xtra $10.00 for our large pillows to go into co.partment below that was empty.
  • Posted on: 2017-04-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shomari Savannah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yves cherilas
  • Star ratings:
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I recommend this bus!
The only thing We were a little late last night
  • Posted on: 2017-04-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mona
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amy ni
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-28
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: rukkunudeen
  • Star ratings:
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I recommend this bus!
good
  • Posted on: 2017-04-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Diane
  • Star ratings:
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I recommend this bus!
Both Drivers showed signs of stress in traffic and one swerved/hit brakes abruptly a couple of times on highway. I know there's a tight timeline for them, but they need to exercise more patience.
  • Posted on: 2017-04-28
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: William kelley
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-28
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Clayton Caldwell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Bukky George Tay
  • Star ratings:
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I recommend this bus!
The rudest and nastiest driver I've ever seen. Will never ever use your bus again. Sorry.
  • Posted on: 2017-04-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lorraine Harvell
  • Star ratings:
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I recommend this bus!
Common courtesy and social skills are a necessity. They should be in use and applied by all reservationists and drivers. Questions directed to staff seem to be rudely ignored or totally misunderstood. . Just a mere appreciation to the driving for bringing my family and myself safely to our destination was met with a llook of scoff and distain. Social skills and good manner will take one far in life. It's free and does cost anything; it merely shows humility and courtesy.
  • Posted on: 2017-04-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kalil Mason-Alph
  • Star ratings:
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I recommend this bus!
As usual it was great except for the not so great smelly bathroom.
  • Posted on: 2017-04-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: B linst
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Raquel Morel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-25
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Qualana
  • Star ratings:
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I recommend this bus!
The bathrooms needs to be cleaned
  • Posted on: 2017-04-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Caroline
  • Star ratings:
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I recommend this bus!
We were over an hour late getting to NY.The bus driver gave us a 10 min break and he took over 30 mins. We had to wait on him. We get to NY and he goes around in circles like he didn't know where to drop us off at
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Yahaira Contrera
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gail Parker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Elena
  • Star ratings:
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I recommend this bus!
W too the bus from NYC 7th ave and 33. 4:30 pm .april 23 2017. We came an hour before the bus arrive, the 3:30 bus arrived and people left for Washington DC , and we were waiting for our bus . In 20 minutes young Asian couple came, they were late for 3:30 bus. The guy who was working there put these two people in front of us ! What is going on there?!! Cash under the table?! but he told everybody who was also late for 3:30 bus to stay in line . He was extremely rude and bossy . It was really horrible how he treats people! Never again I am taking your bus, and make sure no one of my friends will take it either !
  • Posted on: 2017-04-24
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nadine
  • Star ratings:
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I recommend this bus!
The bus was two hours late was a real inconvenience after work a 9 hour shift and I had plans that I missed.
  • Posted on: 2017-04-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Freda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Freda
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: S Williams
  • Star ratings:
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I recommend this bus!
Nice driver
  • Posted on: 2017-04-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: S Williams
  • Star ratings:
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I recommend this bus!
Great driver
  • Posted on: 2017-04-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dennard Ramdin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicole Williams
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-23
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: rukkunudeen
  • Star ratings:
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I recommend this bus!
nice , cheap and comfortable option
  • Posted on: 2017-04-23
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Weronika
  • Star ratings:
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I recommend this bus!
It's a great and cheap way to travel ;)
  • Posted on: 2017-04-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: leonard Davis
  • Star ratings:
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I recommend this bus!
Excellent ride
  • Posted on: 2017-04-22
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha cain
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christopher walb
  • Star ratings:
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I recommend this bus!
Bus was very outdated with no outlets to charge your phone . Bus sucked all around .
  • Posted on: 2017-04-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ana Gabriela
  • Star ratings:
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I recommend this bus!
Great service
  • Posted on: 2017-04-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohana
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ciara Heslope
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gail Parker
  • Star ratings:
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I recommend this bus!
I was not pleased with the 3 block walk to the bus when originally the bus was to leave from H Street.
  • Posted on: 2017-04-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney devore
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shalayne Houston
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Leg room was terrible, especially when the seat in front of you was reclined.
  • Posted on: 2017-04-19
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jose L Piedra
  • Star ratings:
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I recommend this bus!
At the point of departure there was a confussion initiated by the Gotobus employee incharge of lining up the passengers, previously the employee has the travelers going to Richmond line up against the wall The Balt, n DC near the side walk, I was next to the wall Until he came and said everybody do one line by the side walk that put me about 30 passengers in front of me when I was #3, since I had arrived before all the other passengers. There should be one standard way implemented by the staff to make the trip experience a more pleasurable trip
  • Posted on: 2017-04-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandra
  • Star ratings:
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I recommend this bus!
good pricing if you book early
  • Posted on: 2017-04-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Bosha Linster
  • Star ratings:
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I recommend this bus!
Got a free bus ride due to buying 10 tickets!! Amazing company, book now
  • Posted on: 2017-04-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: mellissa Joseph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lindsey
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Driver did not stop at a rest station between DC and NY.
  • Posted on: 2017-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: keisi
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Estella Linton
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brianna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Jasmine
  • Star ratings:
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I recommend this bus!
The bus was clean and we arrived early to the destination. However the bus driver drove way too fast to feel safe. Also there are no rules regarding people talking loudly, playing music with out head phones and watching annoying movies aloud. The bus was only $15 and had space available. Long story short you get what you pay for. If it was my only option for a specific time I would use it again.
  • Posted on: 2017-04-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jemal Smith
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-18
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: chandani shresth
  • Star ratings:
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I recommend this bus!
schedule say it will arrive in Rockville at 9 pm but it arrived at 10 pm
  • Posted on: 2017-04-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alex
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mahalia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alicia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alvin butler
  • Star ratings:
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I recommend this bus!
Smooth ride, driver handled the road as a professional. I will recommend and ride again
  • Posted on: 2017-04-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ilaria Righi
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yahaira Contrera
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Junior Edouard
  • Star ratings:
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I recommend this bus!
Overall the bus ride was good. The staff can definitely more polite.
  • Posted on: 2017-04-16
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Kim yates
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ilaria Righi
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Afrodisia Brown
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-04-16
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: sandesh shrestha
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Albert Quaye
  • Star ratings:
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I recommend this bus!
Free ticket. Thanks
  • Posted on: 2017-04-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Frankie
  • Star ratings:
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I recommend this bus!
NO TOILET PAPER IN THE BATHROOM
  • Posted on: 2017-04-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Syreeta
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bodysquadgucch
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashante Martin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mado Ngoya
  • Star ratings:
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I recommend this bus!
From NY to DC the bus.they was somewhat clean, no urines smells, but The bathroom of the waiting room was terrible. Again, they don't to do much! Just spay/wipe.
  • Posted on: 2017-04-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mado Ngoya
  • Star ratings:
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I recommend this bus!
They are punctual and courteous, but the office/waiting area and the bathroom are dirty and stink, so was the bus. I was so disappointed this time. The urines smells hit me on the nose right at the entrance of the bus.they don't have to do much, just a spray/wipe of a cleaner and the place will be enjoyable. I don't plan to take next time, I may look alternative.
  • Posted on: 2017-04-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
This is such a reliable and affordable company. No complaints at all!
  • Posted on: 2017-04-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Theodore wright
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: G
  • Star ratings:
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I recommend this bus!
Great bus ride, driver was very professional
  • Posted on: 2017-04-14
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Clayton Caldwell
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha Cain
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Always gets me to my destination on time
  • Posted on: 2017-04-13
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha cain
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nyesha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tamatha young
  • Star ratings:
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I recommend this bus!
The bathroom needed cleaning and hand sanitizer was not available. Seat covers needed cleaning badly but otherwise everything was fine!
  • Posted on: 2017-04-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Estella Linton
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shalayne
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Shalayne Houston
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Robin Whitted
  • Star ratings:
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I recommend this bus!
The itinerary said 1 stop, but we made 3. Took 6 hours and 12 minutes to get from NY to DC.
  • Posted on: 2017-04-11
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette D
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daquan Gailyard
  • Star ratings:
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I recommend this bus!
The seats smelled like mildew and did not have any outlets for me to charge my electronics. Outside of that it was not a bad experience.
  • Posted on: 2017-04-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Johanna
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Both buses did not have outlets to charge electronics as advertised
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Barbie
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
It would be great to have trash bag, outlets, and wifi on the bus. Also the bus was late.
  • Posted on: 2017-04-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Barbie
  • Star ratings:
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I recommend this bus!
It would be great to have outlets on the bus.
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LaToya stephenso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hannah Kim
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rose Jonas
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Driver was Terrible he played his music loud and no one helped the ladies to get bags had to crawl in to hole of bus to get luggage.Terrible Service
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: jomo
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shana
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: sylvia
  • Star ratings:
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I recommend this bus!
Bus was 50 minutes late.
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marie-Carolle
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jomo
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CHING-HSUAN CHEN
  • Star ratings:
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I recommend this bus!
On our way back to NY. There was a big hole right beside my friend's seat. The cold wind kept blowing into the bus and her feet were so cold that she had to place her bag to cover the hole and prevented the wind from coming into the bus. The bag was cold as ice when we got off the bus.
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kd90218@yahoo.co
  • Star ratings:
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I recommend this bus!
I was sitting up front and a passenger asked the driver if there was any spray for the bathroom because it smell. The driver did stop, put on a glove and went to the bathroom to spray it out. I think that before passenger get on at the starting point the bathroom should be checked.
  • Posted on: 2017-04-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Nicole taylor
  • Star ratings:
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I recommend this bus!
The bus needs to fix outlets for chargers
  • Posted on: 2017-04-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tajae Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wesley Carey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Alixandra Patton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pierre-Antoine s
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan chung
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jenny shen
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Melissa bernstei
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2017-04-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rayven
  • Star ratings:
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I recommend this bus!
The bathroom door wouldn't shut and i was sitting in the back. It slammed against me if I didn't hold it or hold it for others while they used it. The smell before and after use was disgusting I felt sick. Never again.
  • Posted on: 2017-04-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: ALEXANDER CARTER
  • Star ratings:
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I recommend this bus!
No outlets on the bus
  • Posted on: 2017-04-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: rüdiger klampfl
  • Star ratings:
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I recommend this bus!
Staff should help with the suitcases and bags.
  • Posted on: 2017-04-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ja'Nae
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2017-04-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Oyunjargal
  • Star ratings:
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I recommend this bus!
I like your service which has wifi, plug and toilet
  • Posted on: 2017-04-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joseph motes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-04
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sameea
  • Star ratings:
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I recommend this bus!
Its a cheap ride but never on time.
  • Posted on: 2017-04-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: theresa harvey
  • Star ratings:
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I recommend this bus!
outlets for phone chargers would be great
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dee
  • Star ratings:
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I recommend this bus!
It's an older bus with a decent bathroom and electrical sockets that work once you pick all people. The bus was trash free but the seats hadn't been cleaned in forever..... Quick trips for a great price
  • Posted on: 2017-04-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cindy West
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cindy West
  • Star ratings:
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I recommend this bus!
I would just suggest that riders bring a seat cushion, if they are not used to riding the bus. Other than that, everything was just fine.
  • Posted on: 2017-04-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranju Thomas
  • Star ratings:
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I recommend this bus!
Well, there was a guy drinking beer all the way and I am pretty sure the staff saw him taking it inside. It didn't bother me, but it is lawfully regulated inside a moving bus like Eastern. So may be you guys should pay more attention. Again, it didn't bother me.
  • Posted on: 2017-04-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: adelaida cosme
  • Star ratings:
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I recommend this bus!
the only complaint I have is there is no way I can charge my cell phone. the outlets they have does not work.
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph Coleman
  • Star ratings:
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I recommend this bus!
The sockets did not work but besides that issue I contact you all to change my ticket going to New York and wasn't able to get any help. I tried to call and reschedule my ticket because of my Uber catching a flat in the rain. So instead of being able to speak with a live person because of automated system, I had to purchase another ticket through you all instead rescheduling the one I had. So I'm writing to get a refund for the first ticket please.
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: CRYSTAL LOGAN
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-04-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chiranth
  • Star ratings:
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I recommend this bus!
No mobile charging port.
  • Posted on: 2017-04-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jennifer Liu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-02
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Shakeia davis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-04-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: zhenyi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: zhenyi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-30
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Gabby
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The ticket lady was beyond rude and disrespectful and inconsiderate. I've been using this bus for years and I've never had any problems until April 29th. I came from an abusive situation and I was trying to leave and I accidentally missed my 1:30 bus so I tried to take the 7:30 bus I called t the number on the ticket and the lady said I could. So I when I got there I went up to the lady collecting tickets and she was rude and inconsiderate and she almost made me miss that bus too saying I couldn't get on. The person I was trying to avoid almost caught up to me and it was a bad situation. All in all she was a horrible employee and I will no longer be using this bus if something doesn't change. Your staff has been getting more and more rude and I'm not happy with that.
  • Posted on: 2017-03-30
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: diane scott
  • Star ratings:
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I recommend this bus!
good on time service. I recommend the service.
  • Posted on: 2017-03-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chris
  • Star ratings:
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I recommend this bus!
They have never failed me yet!!!
  • Posted on: 2017-03-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mark
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus was fairly clean (bathroom was a little smelly). Man in the DC office/bus stop was very friendly. Cheaper than Greyhound and the NYC 7th Avenue bus stop (near Penn Station) was actually more convenient location for me than Port Authority (Greyhound). location).
  • Posted on: 2017-03-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jeffrey
  • Star ratings:
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I recommend this bus!
Always a good travel option
  • Posted on: 2017-03-29
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
bus was late due to traffic
  • Posted on: 2017-03-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Joseph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Very nice for the price
  • Posted on: 2017-03-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denise Powell
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
What I loved was that the bus had working sockets for my charger.
  • Posted on: 2017-03-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Denise Powell
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Everything was ok
  • Posted on: 2017-03-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Denise Powell
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything was fine. Thank you.
  • Posted on: 2017-03-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: stephanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Raven
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: adrienne
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Going to Richmond from NYC was a better experience than my return trip. On the return trip there was no organization the bus pulled up 10 mintues before we were supposed to pull out and given the number of people who had to board the bus we ended up leaving later than expected. The return bus floor wasn't clean it was sticky. More than half of the outlets weren't working and the bathroom left a lot to be desired and it smelled .
  • Posted on: 2017-03-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: White
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-27
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Mercedes Sanchez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Nettie Rencher
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
While returning from Balitmore one of your drivers was eating and smoking a mechanical cigarette.. And constantly checking his text messages while driving. I am very comfortable with the 7am driver to Balitmore. He has no distractions..He is the best driver..
  • Posted on: 2017-03-25
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Terrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Power outlets didn't work
  • Posted on: 2017-03-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: younghyun
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jamie Albert
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
There was a lot of traffic which set us back almost 2 hours. The driver was nice and polite
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jeremy Ayala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Jeremy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Flora
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Takayuki Okubo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: LaSha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: kayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Clayton Caldwell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alessandra Borre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alessandra Borre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anastasia Ivanov
  • Star ratings:
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I recommend this bus!
Convenient pick up locations
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexandria San J
  • Star ratings:
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I recommend this bus!
It was unclear where the bus pickup in New York near Madison square garden was, because there was no sign or staff member. I saw a small line of people with suitcases and that's the only way I knew I was in the right place
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Catherine
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Michael Cole
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanuel mathis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Veronica
  • Star ratings:
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I recommend this bus!
Super cheap. Not punctual but on average was a good experience
  • Posted on: 2017-03-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Latisha Mosely
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nicauris
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Justin Wilkerson
  • Star ratings:
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I recommend this bus!
Bus was over an hour late on my return trip.
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ronald Dixon
  • Star ratings:
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I recommend this bus!
I'm writing this review because after missing my transfer from goto at 7:30 I was told I have to pay again for another bus and told to walk 7 blocks at to make bus at 9:30 I feel horrible. I paid an additional $20
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ibrat Usmanov
  • Star ratings:
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I recommend this bus!
Excellent service! Thank you!
  • Posted on: 2017-03-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chimire
  • Star ratings:
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I recommend this bus!
Eastern Bus is the cheapest route to NY. I just do not appreciate fighting my way to get on the bus. I wish there were a better way to organize patrons to get on the bus. Other than that everything else is fine.
  • Posted on: 2017-03-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Paul
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sogdiana Sharipo
  • Star ratings:
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I recommend this bus!
I have asked to reschedule my bus, due to an emergency situation. I have called in advance, but the system kept on referring me to the voice message system. I have been calling since yesterday. No one has tried to help me, the live chat customer wants a 10$ charge, when I have explained that I have called in advance before the bus was to depart, and no one provided a support online.
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Paul Cohen
  • Star ratings:
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I recommend this bus!
Bus was about 20 minutes late getting to Baltimore. Traveling by bus was great, so much more convenient that by car.
  • Posted on: 2017-03-17
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Kay Lee
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
Very old bus no power outlet to charge cell phone
  • Posted on: 2017-03-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Charles
  • Star ratings:
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I recommend this bus!
Pulled over three times on the way to New York, we ended up getting there more than an hour and a half later than stated time
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Karen Massey
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nuvielly Tolenti
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Raquel Paz
  • Star ratings:
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I recommend this bus!
Toilet paper needed
  • Posted on: 2017-03-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carmen
  • Star ratings:
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I recommend this bus!
Driver made two stops one to let us buy food and one without telling us why (in NJ near exit 7 and we were there over 30 minutes) Toilet did not have paper nor hand sanitizer. out let not working very well.
  • Posted on: 2017-03-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vanessa
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gabriella
  • Star ratings:
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I recommend this bus!
Great, however the leg rests should be adjustable.
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: laika nunez
  • Star ratings:
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I recommend this bus!
Y'all gotta start cleaning them bathroom
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Orlando Herrera
  • Star ratings:
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I recommend this bus!
Driver drove erratically. Almost caused a couple of accidents just in New York City alone. Along I95 south the driver had placed everyone's safety at risk. The driver even rode along the shoulder in the New Jersey portion of I95 for approximately 4 miles. I feared for everyone's safety on the bus.
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Hafeez
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: James
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: h ly
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Had to crawl inside the luggage/cargo to retrieve my luggage, and it was very chaotic. The driver stopped to refuel in NJ, the bus was late to begin with Seats are narrow, and was squeezed by the neighbor throughout the 6 hrs drive from NY to DC
  • Posted on: 2017-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Gilbert
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Chong Hui Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Juli Cooper
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sal Attanasio
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dominique Griffi
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benjamin
  • Star ratings:
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I recommend this bus!
Solid trip
  • Posted on: 2017-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brittany chapman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brittany chapman
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mimoza
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro Byeloruse
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pamela White
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I am handicap and always state that when i book my ticket. I also tell the driver and check in person. There have been a few times when I tell them this and request handicap seating only to be told there isn't any. That happened on this past trip because the driver had closed off both front seats it was only when I continued to complain that he made the seat behind him available for me. Also the bathrooms are never checked when we make a stop and therefore the bathroom can end up being very nasty. My other issues is that most of the Asian drivers act like they dont understand English when you try to make a complaint.
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chong Hui Chen
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
A lady in front of me was wiping her boogers on the back of her seat. Don't sleep with your head on the seat in front of you.
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-11
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Nur islam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tremayne McDanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Renee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy ni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I was very happing with this company
  • Posted on: 2017-03-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Benjamin Tschida
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Nothing fancy but cheap easy ride down to DC.
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lara Bou Khalil
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Breanna Durham
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Renee Campble
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranju
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-07
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Angel Marshall
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Buss drive was extremely fast and I appreciate the importance of getting to destination on time or sooner than expected.
  • Posted on: 2017-03-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Floyd DeRizzio
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LJ Muchenje
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pankaj
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I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany Nelson
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I recommend this bus!
The bus was a half hour late for pickup. The bus also took a detour and stopped at a travel plaza. This was never noted on any emails I received or when booking the bus ride. Therefore, I didn't think that was right to do because I made plans to arrive at a certain time. More importantly, the worker checking bus tickets in NY told me that my printing a receipt for myself and my boyfriend was "unnecessary". Although he thought my actions were unnecessary, he had no problem taking both copies from me for his records. If I wouldn't have printed both copies, I would not have had 2 separate signature lines as was needed to get on the bus. So, that was completely uncalled for for that worker to tell me my actions were unnecessary. This same worker also let a line full of at least 10 people get on the bus before our line of people. The people he let on first had missed their bus pickup time, but were going to the same destination so allowed them on our bus. If this is the case, they should not have been given first dibs on seats. I was not even able to sit next to my boyfriend because the bus was completely full. Overall, I was not happy with this trip and would likely not travel with this company again.
  • Posted on: 2017-03-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
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I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
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I recommend this bus!
Bus was very dirty and not comfortable. But this time the bus arrived on time
  • Posted on: 2017-03-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alain Tapa
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I recommend this bus!
  • Posted on: 2017-03-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Joylove3@yahoo.c
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I recommend this bus!
  • Posted on: 2017-03-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cynthia
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I recommend this bus!
  • Posted on: 2017-03-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Eric
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I recommend this bus!
Bus was late by 1 hour at least. Bathroom needs to be cleaned at each drop off point which are two. Someone can come on the bus and provide toilet paper and hand cleaner. THE BATHROOM NEED TO BE SANITIZED AT EACH DROP OFF/PICK UP STOP.
  • Posted on: 2017-03-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Eric
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I recommend this bus!
The bathroom needs to be cleaned and always have toilet paper and hand cleaner. BATHROOM SMELLS.
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
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I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
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I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
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I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
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I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Rich