Eastern Coach Rating & Reviews

4093 Reviews

Find and read all the latest Eastern Coach reviews from fellow bus travelers. These verified Eastern Coach reviews have been submitted from real customers who booked their Eastern Coach tickets on GotoBus.com. The customer reviews evaluate Eastern Coach service by rating different aspects such as the bus cleanliness, punctuality, staff and bus comfort. We hope you find them helpful! Find out more about the GotoBus customer reviews program - we look forward to your review!

  • Posted on: 2017-03-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: younghyun
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I recommend this bus!
  • Posted on: 2017-03-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: mark
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I recommend this bus!
  • Posted on: 2017-03-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jamie Albert
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I recommend this bus!
There was a lot of traffic which set us back almost 2 hours. The driver was nice and polite
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jia
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jeremy Ayala
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Jeremy
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Flora
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyrique Key
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I recommend this bus!
  • Posted on: 2017-03-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyrique Key
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I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Takayuki Okubo
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I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: LaSha
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I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: kayanna
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I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Clayton Caldwell
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I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alessandra Borre
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I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alessandra Borre
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I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anastasia Ivanov
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I recommend this bus!
Convenient pick up locations
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alexandria San J
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I recommend this bus!
It was unclear where the bus pickup in New York near Madison square garden was, because there was no sign or staff member. I saw a small line of people with suitcases and that's the only way I knew I was in the right place
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Catherine
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I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Michael Cole
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I recommend this bus!
  • Posted on: 2017-03-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanuel mathis
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I recommend this bus!
  • Posted on: 2017-03-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Veronica
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I recommend this bus!
Super cheap. Not punctual but on average was a good experience
  • Posted on: 2017-03-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Latisha Mosely
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I recommend this bus!
  • Posted on: 2017-03-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nicauris
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I recommend this bus!
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Justin Wilkerson
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I recommend this bus!
Bus was over an hour late on my return trip.
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ronald Dixon
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I recommend this bus!
I'm writing this review because after missing my transfer from goto at 7:30 I was told I have to pay again for another bus and told to walk 7 blocks at to make bus at 9:30 I feel horrible. I paid an additional $20
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
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I recommend this bus!
  • Posted on: 2017-03-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ibrat Usmanov
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I recommend this bus!
Excellent service! Thank you!
  • Posted on: 2017-03-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chimire
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I recommend this bus!
Eastern Bus is the cheapest route to NY. I just do not appreciate fighting my way to get on the bus. I wish there were a better way to organize patrons to get on the bus. Other than that everything else is fine.
  • Posted on: 2017-03-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Paul
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I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sogdiana Sharipo
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I recommend this bus!
I have asked to reschedule my bus, due to an emergency situation. I have called in advance, but the system kept on referring me to the voice message system. I have been calling since yesterday. No one has tried to help me, the live chat customer wants a 10$ charge, when I have explained that I have called in advance before the bus was to depart, and no one provided a support online.
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Paul Cohen
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I recommend this bus!
Bus was about 20 minutes late getting to Baltimore. Traveling by bus was great, so much more convenient that by car.
  • Posted on: 2017-03-17
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Kay Lee
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I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
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I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
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I recommend this bus!
Very old bus no power outlet to charge cell phone
  • Posted on: 2017-03-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Charles
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I recommend this bus!
Pulled over three times on the way to New York, we ended up getting there more than an hour and a half later than stated time
  • Posted on: 2017-03-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Karen Massey
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I recommend this bus!
  • Posted on: 2017-03-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nuvielly Tolenti
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I recommend this bus!
  • Posted on: 2017-03-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Raquel Paz
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I recommend this bus!
Toilet paper needed
  • Posted on: 2017-03-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carmen
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I recommend this bus!
Driver made two stops one to let us buy food and one without telling us why (in NJ near exit 7 and we were there over 30 minutes) Toilet did not have paper nor hand sanitizer. out let not working very well.
  • Posted on: 2017-03-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vanessa
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I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayanna
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I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kayanna
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I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayanna
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I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kayanna
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I recommend this bus!
  • Posted on: 2017-03-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gabriella
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I recommend this bus!
Great, however the leg rests should be adjustable.
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: laika nunez
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I recommend this bus!
Y'all gotta start cleaning them bathroom
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Orlando Herrera
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I recommend this bus!
Driver drove erratically. Almost caused a couple of accidents just in New York City alone. Along I95 south the driver had placed everyone's safety at risk. The driver even rode along the shoulder in the New Jersey portion of I95 for approximately 4 miles. I feared for everyone's safety on the bus.
  • Posted on: 2017-03-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Hafeez
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: James
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: h ly
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I recommend this bus!
Had to crawl inside the luggage/cargo to retrieve my luggage, and it was very chaotic. The driver stopped to refuel in NJ, the bus was late to begin with Seats are narrow, and was squeezed by the neighbor throughout the 6 hrs drive from NY to DC
  • Posted on: 2017-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Gilbert
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Chong Hui Chen
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Juli Cooper
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joanna
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sal Attanasio
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dominique Griffi
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benjamin
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I recommend this bus!
Solid trip
  • Posted on: 2017-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brittany chapman
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brittany chapman
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
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I recommend this bus!
  • Posted on: 2017-03-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mimoza
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Dmytro Byeloruse
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Pamela White
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  • Comfort:
I recommend this bus!
I am handicap and always state that when i book my ticket. I also tell the driver and check in person. There have been a few times when I tell them this and request handicap seating only to be told there isn't any. That happened on this past trip because the driver had closed off both front seats it was only when I continued to complain that he made the seat behind him available for me. Also the bathrooms are never checked when we make a stop and therefore the bathroom can end up being very nasty. My other issues is that most of the Asian drivers act like they dont understand English when you try to make a complaint.
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chong Hui Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
A lady in front of me was wiping her boogers on the back of her seat. Don't sleep with your head on the seat in front of you.
  • Posted on: 2017-03-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-11
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Nur islam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tremayne McDanie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Renee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy ni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chris
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was very happing with this company
  • Posted on: 2017-03-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Benjamin Tschida
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Nothing fancy but cheap easy ride down to DC.
  • Posted on: 2017-03-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lara Bou Khalil
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Breanna Durham
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Renee Campble
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranju
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-07
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Angel Marshall
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Buss drive was extremely fast and I appreciate the importance of getting to destination on time or sooner than expected.
  • Posted on: 2017-03-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Floyd DeRizzio
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Stephanie Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LJ Muchenje
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Pankaj
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany Nelson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was a half hour late for pickup. The bus also took a detour and stopped at a travel plaza. This was never noted on any emails I received or when booking the bus ride. Therefore, I didn't think that was right to do because I made plans to arrive at a certain time. More importantly, the worker checking bus tickets in NY told me that my printing a receipt for myself and my boyfriend was "unnecessary". Although he thought my actions were unnecessary, he had no problem taking both copies from me for his records. If I wouldn't have printed both copies, I would not have had 2 separate signature lines as was needed to get on the bus. So, that was completely uncalled for for that worker to tell me my actions were unnecessary. This same worker also let a line full of at least 10 people get on the bus before our line of people. The people he let on first had missed their bus pickup time, but were going to the same destination so allowed them on our bus. If this is the case, they should not have been given first dibs on seats. I was not even able to sit next to my boyfriend because the bus was completely full. Overall, I was not happy with this trip and would likely not travel with this company again.
  • Posted on: 2017-03-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: T
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was very dirty and not comfortable. But this time the bus arrived on time
  • Posted on: 2017-03-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alain Tapa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Joylove3@yahoo.c
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cynthia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Eric
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was late by 1 hour at least. Bathroom needs to be cleaned at each drop off point which are two. Someone can come on the bus and provide toilet paper and hand cleaner. THE BATHROOM NEED TO BE SANITIZED AT EACH DROP OFF/PICK UP STOP.
  • Posted on: 2017-03-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Eric
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom needs to be cleaned and always have toilet paper and hand cleaner. BATHROOM SMELLS.
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name:
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
cool
  • Posted on: 2017-03-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
it was ight
  • Posted on: 2017-03-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: luz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-03-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mark S
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Shoumyo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille Viollet
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: mark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Catherine Anders
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gladys Gerena
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Everything was ok but when I need to get partial money or change the date it was not helpful at all they just kept my money and I didn't use the services coming back to new York from Washington
  • Posted on: 2017-02-26
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sallie Drew
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Both trips were very good just took longer to come back to Richmond then it was suppose to
  • Posted on: 2017-02-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: STEVEN
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The seats seem to be smaller on this bus, no wifi for sure. Did have a power outlet. For a 7 hour ride at least play a movie.....other then that all was great.
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Danielle R Tarve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Catherine Anders
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jared
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It was a comfortable and short ride
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Kevin Allen Sr
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
They are okay I know some of them and there good people
  • Posted on: 2017-02-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Solomon sibhatu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The service was very good on time.The driver was very bad because he curse one of the customer with no reason if he abset outside still he have to control his temper.Driving wise he is good driver .
  • Posted on: 2017-02-23
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Ashleyrose
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
They were so polite and professional. A gentleman had to be asked to leave the bus due to belligerent behavior and the driver was so courtesy not just to the remaining passengers, but him also. Even set him up with the next bus coming in. Very impressed.
  • Posted on: 2017-02-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sallie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I was concerned with bus making turns he was very gentle with the turns
  • Posted on: 2017-02-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ola
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It's always crazy when you take the bus... no one wants to help you with tickets and they are very rude...I wish they could smile more
  • Posted on: 2017-02-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: willodean
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanuel mathis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver would not get my bags that were too far in the luggage area. I hurt myself climbing into the bus to get my bags.
  • Posted on: 2017-02-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jose Piedra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
beside the bus deporting late by 1/2 an hour the bus driver made the bus ride very safe and comftable
  • Posted on: 2017-02-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Reni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I didnt like that i had my 6year old daughter that i had to agrue with people to have seat with me when i paid for a seat for me n my child. I feel when the child is under age you should have a policy where the child must sit with the parent at all times
  • Posted on: 2017-02-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Melissa Adore
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Juanzel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I had a round trip to NYC and back to VA. Both times I was unable to charge my phone because the outlets on the bus did not work.
  • Posted on: 2017-02-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: DS
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: rukkunudeen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
our bus was 1 1/2 hours late. It was too cold and the waiting area was also full. The restroom was also not maintained. suffered a lot
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robin Kittrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mona
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Much improved from 1+ years ago, which was often chaotic and abrasive. But it is still too expensive at $25 per trip.
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marie-Therese Ko
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marie-Therese Ko
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vimala
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Excellent service
  • Posted on: 2017-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vimala
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Please arrange charging facilities.
  • Posted on: 2017-02-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Fantina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-19
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: rukkunudeen
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus was about to come at 8 PM, but the bus arrived at 9.30 PM. the waiting place was also full. The restroom was not well maintained. we suffered a lot.
  • Posted on: 2017-02-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lily
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Alma Fleitas
  • Star ratings:
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I recommend this bus!
Add/improve signs at street corner to know where actual stop is. Also, the Asian man that verified tickets was extremely rude. Luckily, the driver was great.
  • Posted on: 2017-02-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Prieya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Omotunde Olateju
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
It was perfect
  • Posted on: 2017-02-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: wanda Diaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brent
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Debbie Davis
  • Star ratings:
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I recommend this bus!
I never took the bus back to Dc on that date, How can I cash in on my ticket? or save it for a future travel.
  • Posted on: 2017-02-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jordan
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jordan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Vivienne Frank
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
wifi didn't work well and there was noplace to charge my phone.
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Colin Tack
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-14
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Wesley
  • Star ratings:
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I recommend this bus!
Was great and safe trip
  • Posted on: 2017-02-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Avante
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gabriel Biton
  • Star ratings:
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I recommend this bus!
The seats are too close and mine was broken and didn't recline, which made my 4 hour ride very uncomfortable. The driver was nice and the ride was calm.
  • Posted on: 2017-02-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Jeremy
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jeremy
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Micole boalds
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cindy Lerner
  • Star ratings:
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I recommend this bus!
I have never had such an uncomfortable trip. The seats were the worst I have experienced, and there was no leg room..and I am only 5'2". Not only wouldn't I recommend Eastern Coach to a friend, I would never use them again.
  • Posted on: 2017-02-07
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-02-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jennie
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Seat are very uncomfortable and wifi sucks seatz to close to the other passenger.
  • Posted on: 2017-02-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mbalenhle
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The staff boarding us were very rude and impatient. The toilet smelled really bad. The seats are not exactly comfortable, however, I can live with that, it's the staff members that really got to me, and this was from New York, from VA, the staff members are very professional and pleasant.
  • Posted on: 2017-02-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hannah
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jeanette
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Diana
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
All the way to NY bus rattled, and shook, USB chargers were mostly broken, WiFi worked only first 40 minutes. But the price was good, and we go to NY on time.
  • Posted on: 2017-02-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisa Frith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vimala
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Comfortable
  • Posted on: 2017-02-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Asya akchurin
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-03
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Tauhidah Neal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anscia Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anscia Brown
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daniel
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
Bus was about an hour late to destination due to traffic. Posted arrival times should be adjusted to reflect delays.
  • Posted on: 2017-02-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sarah
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-02-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kallie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Audrey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chunhua Dong
  • Star ratings:
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I recommend this bus!
I am satisfied with the conditions of the bus and the price matches the service:)
  • Posted on: 2017-01-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natassja Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carol
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I had a great time coming back. The driver was courteous, the passenger sitting next to me was quiet. I truly enjoyed that trip.
  • Posted on: 2017-01-31
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Jennifer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Jennifer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Brittany Mayer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alexandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The bus I took to NewYork had two stops which I was unaware of. The driver should make a announcement letting people know and aware then which stop is what. This would be helpful for the people not familiar with the stops.
  • Posted on: 2017-01-30
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Luke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: amy ni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vimalamohanraj
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
On time always
  • Posted on: 2017-01-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: VimalaMohanraj
  • Star ratings:
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I recommend this bus!
Neat and clean,friendly service .
  • Posted on: 2017-01-29
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Luke
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Pranith Kumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
Awesome keep it up
  • Posted on: 2017-01-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Frith
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The back section of bus was cold
  • Posted on: 2017-01-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Pascale
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Excellent, on time service. Let us know in advance of upcoming traffic so that we could adjust our ETA. Rode comfortably and in style. The driver stopped to allow us a bathroom break at one of the nicest and cleanest rest stops. Will take Eastern bus in the future.
  • Posted on: 2017-01-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
It is TOO crowded on these buses leaving us feeling cramped and uncomfortable. Bus driver was not friendly in fact he even "shooed" me away after asking him to cut the outlets on to charge.
  • Posted on: 2017-01-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Natassja
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: C. Estrada
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: C. Estrada
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: C. Estrada
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Aminat
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Paige B.
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Maybe have a standup poster/sign at bus stops for a place to congregate even if its a bit off from actual parking location of bus. :)
  • Posted on: 2017-01-26
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Madlena kurasz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kalil Mason-Alph
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lisa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Service was fine. Bus was on time. Would be nice to have outlets for chargers. Driver drove safely even in a rainstorm, thank you.
  • Posted on: 2017-01-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lisa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Service was timely. Would be nice to have outlets for chargers. More importantly, driver drove a bit recklessly and took curves and turns dangerously fast. Felt like bus might tip over. A bit scary, to be honest.
  • Posted on: 2017-01-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lars
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cassandra Papas
  • Star ratings:
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I recommend this bus!
Bus was 90 minutes late and we were only informed of its schedule after 60.
  • Posted on: 2017-01-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Doriga
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I recommend this bus!
Need more consistency with electrical charging units.
  • Posted on: 2017-01-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: nereyda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Bernando vargas
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-24
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Kathy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Laura
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: peter peterson
  • Star ratings:
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I recommend this bus!
Enjoyed the trip, Punctuality was great!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carol
  • Star ratings:
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I recommend this bus!
I don't like when I travel @ night and want to read but the lights are always turned off. Ia
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: MaryAnn
  • Star ratings:
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I recommend this bus!
The bus was very clean but the bathroom needed a bigger garbage. The bathroom could use a little air freshener too. Overall a very nice bus ride home.
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mariagemiliana
  • Star ratings:
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I recommend this bus!
Unfortunately toilets were not clean and both toilet tissue and gel sanitiser were missing. It is quite uncomfortable for a long journey. Apart from that, driver and people of the staff were very nice
  • Posted on: 2017-01-23
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: myls
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sdhari Cason Pay
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandrine
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Scott Robinson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Scott Robinson
  • Star ratings:
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I recommend this bus!
No power on the bus.
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hanna
  • Star ratings:
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I recommend this bus!
The bus was great except the fact that there were nowhere to charge a phone.
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Daniel
  • Star ratings:
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I recommend this bus!
No AC power for phone charging. Very helpful and courteous driver. Please make stopping at rest stop part of the trip. It really helps.
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daniel
  • Star ratings:
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I recommend this bus!
No AC for phone or computer charging. This bus did stop at rest area on way to DC - some don't - it's left to driver's discretion. This trip was better than some in the past.
  • Posted on: 2017-01-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Anthony Green
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: wayne kellman
  • Star ratings:
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I recommend this bus!
for the most part they were on time despite the traffic
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shante
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Christabell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: angelina hampste
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Saradiane Mosko
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pamela
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Camille
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Arthur
  • Star ratings:
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I recommend this bus!
It is very affordable, so I would recommend it to someone on a budget. The Pickup Location was very confusing. I think you need to make sure to mention that pick up is ON 7th ave between 33 and 34 st. I was walking around 33rd street trying to find it. I called 3 times to the office and finally someone could explain to me where it was. The bus itself is a little small but I would expect it for the low price.
  • Posted on: 2017-01-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Christabell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke LaLiberte
  • Star ratings:
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I recommend this bus!
They lose just the one point for a lack of outlets on the bus. Everything else was fantastic.
  • Posted on: 2017-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carson
  • Star ratings:
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I recommend this bus!
I left my purple water bottle on the bus, (New York to D.C., 1/20 at 9 am), please contact me if you find it. 9292951803 I will recommend this bus to everyone
  • Posted on: 2017-01-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Olfa
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Aminat Oki
  • Star ratings:
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I recommend this bus!
Driver was speeding.
  • Posted on: 2017-01-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Kathy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: prince
  • Star ratings:
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I recommend this bus!
chinese driver is very rude
  • Posted on: 2017-01-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Serena
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-20
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Sam Appel
  • Star ratings:
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I recommend this bus!
It was literally impossible to get into DC from Arlington. I tried for 2 hours because I wanted to be punctual with time. I think it is BS that you would have a bus that day at all. I want a refund please.
  • Posted on: 2017-01-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: D
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Martha frias
  • Star ratings:
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I recommend this bus!
I am disappointed because I did not use the tickets. I bought 2, one for my mom and 1daughter. They did not want to put it in hold Bc I didn't call 24 hrs ahead. I lost it. It is not fair, I used to travel with you always.
  • Posted on: 2017-01-19
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Antonio
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-19
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Michael Moore
  • Star ratings:
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I recommend this bus!
Good for the price
  • Posted on: 2017-01-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tania
  • Star ratings:
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I recommend this bus!
Wish I could reserve seats if had children with me.
  • Posted on: 2017-01-18
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Dillon
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Laura
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robernette Smith
  • Star ratings:
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I recommend this bus!
I first want to say thank you for a very prompt and safe return home. I only had one issue. Another passenger left New York with fish in their luggage. By the time we arrived in Richmond it had thawed out and the water was all over my luggage as well as many others. At midnight, I was driving home with the windows down and I ended unpacking my luggage outside that same morning because I refused to bring that smell in my house. All clothes, soiled and new must now be rewashed because it all smells like fish. Please come with a solution to traveler's who travel with fresh food. Are we able to take cooler's? There should be some sort of penalty or additional fee if so. It's also not fair to the driver or whomever had to clean out fish juice that time of morning.
  • Posted on: 2017-01-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jane Asante
  • Star ratings:
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I recommend this bus!
Very convenient
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Micole
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kevin liang
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Hope
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Hope
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: brittney
  • Star ratings:
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I recommend this bus!
Great bus. First time traveling to DC by bus and would recommend this one. They have a station/office in Chinatown convenient to get to and around places to grab lunch before you hop on the bus. Office staff were awesome which is very rare for those who travel often by bus. I recommend.
  • Posted on: 2017-01-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kinu Johnson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Alan Chin
  • Star ratings:
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I recommend this bus!
normal
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lijing
  • Star ratings:
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I recommend this bus!
The bus seat is not as comfortable as expected. The seatspacing is too narrow that I have to get my legs in a very confined space
  • Posted on: 2017-01-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: amrit pal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Brittney
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Leeanne
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Frith
  • Star ratings:
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I recommend this bus!
The amount of rest time given is only 15 minutes This isn't enough time as well the threats of leaving us at the rest stop is unacceptable behavior. Don't push your drivers to stress the passengers in this manner.
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shahana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Silvia
  • Star ratings:
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I recommend this bus!
The punctuality was perfect ! But the Chinese driver in the departure time 6 pm at the day 1/15/17 was very rude with me! I asked him if was possible to stop because i' m feeling seek and i answer me in very bad and rude way.
  • Posted on: 2017-01-16
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Pierre-Olivier
  • Star ratings:
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I recommend this bus!
No wifi as expected and indicated, good driver but the guy who put suitcases on the but just trow it in the trunk without any care...
  • Posted on: 2017-01-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carolyn Flowers
  • Star ratings:
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I recommend this bus!
Driver was polite and apologetic. Deluxe bus was clean and beautiful.
  • Posted on: 2017-01-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandra fisher
  • Star ratings:
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I recommend this bus!
The guy at 33thst NY bus line up really need to improve his customer service. The way he yell and speak to people, we are paying customers. I'm a manager and do not allow my staff to speak to people anyway after all the public pays our salary.
  • Posted on: 2017-01-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: amrit pal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Somiko
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Khadijah
  • Star ratings:
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I recommend this bus!
Very good service. The seats should be assigned by ticket number though.
  • Posted on: 2017-01-14
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Jeremiah France
  • Star ratings:
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I recommend this bus!
It was a Comfortable and convenient ride.
  • Posted on: 2017-01-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: keandra jones
  • Star ratings:
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I recommend this bus!
Missed the arrival time by an hour.
  • Posted on: 2017-01-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Max
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Staceygomes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2017-01-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Laura Klaus
  • Star ratings:
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I recommend this bus!
I don't understand why the bus that I booked at 10am was cancelled due to severe weather, but then we could take the bus at 12pm. I believed it would be fine weatherwise, if the company allows the bus to take off. The weather was worse though than in the morning and the bus driver was driving recklessly. I was really afraid, because he was definitely driving too fast during snow. When I told him that I am afraid and if he could slow down and asked him where the need is to overtake everyone else, he just told me that I should not have taken the bus if I thought it would be too dangerous and that I could leave the bus if I wanted to. I would have left the bus if it wouldn't have been in the middle of nowhere during a snowstorm. The driver showed no responsibility and I did not feel save. I am definitely not going to book a bus with gotobus ever again if irresponsible drivers like that are employed.
  • Posted on: 2017-01-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anastasia Ivanov
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyana strong
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jakita
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus got to Richmond on time - awesome! I appreciate the bus driver keeping the schedule tight and letting us all know that we only have 15 minutes at the rest stop. It definitely was a factor in us getting to Richmond on time.
  • Posted on: 2017-01-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jakita
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus seats appeared to be a bit stained and the seats seem to be a little closer than they previously were (the seat in front of me seemed to almost be in my lap). But other than that, the trip was fine. My only real gripe is that when the bus I was originally scheduled for (Saturday) was cancelled, I had to reach out to GotoBus to find that information out. I would have preferred to have someone contact me as my number and email are both available to GotoBus.
  • Posted on: 2017-01-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Staceygomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Micheal Ellison
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Steve
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
My original trip was cancelled and I was put on the 8 a.m., which also left late. The people at Eastern Office are courteous and professional, though. I would have liked a little more communication from the driver regarding the delays. Bus was adequate, but a little worn.
  • Posted on: 2017-01-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Frith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
This driver stopped short & a lady fell & he didn't stop to get the medical help she needed. He kept driving. He was close to D/C. When a lady asked him a question he was rude & unkind. Normally I would recommend Eastern but not this driver.
  • Posted on: 2017-01-09
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Valerie Martinez
  • Star ratings:
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  • Service & Staff:
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I recommend this bus!
Took longer than expected and I think driver or someone started singing.
  • Posted on: 2017-01-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Sydney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the bus was freezing, other than that it was great
  • Posted on: 2017-01-08
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: David
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The driver missed the exit to the Lincoln Tunnel after gettingg out of the NJ Turnpike so that he drove to Ft Lee. It took long and extra 40minutes as he drove in Broadway from 178th St down to 33rd Street. I wish he told us he missed the exit to the Lincoln Tunnel. I understood his inability to explain in English.
  • Posted on: 2017-01-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stacey gomes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Travor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony Yuen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Halimatus
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Good
  • Posted on: 2017-01-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Cecilia Soberani
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The driver was respectable, and he ride was great.
  • Posted on: 2017-01-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sydney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sydney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisa Frith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Barbara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Barbara Lolli
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jakita Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jakita Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jakita Miller
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: José Hernández
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Es un servicio muy conveniente por sus horarios y destinos y sobre todo. Económico. Gracias
  • Posted on: 2017-01-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joel Adriano
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Very comfortable and on time.. reasonable rates that everybody can afford.. definitely I will recommend Eastern Coach..
  • Posted on: 2017-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Amparo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mike
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
At least twice during the trip someone was smoking on the bus and nothing was said.
  • Posted on: 2017-01-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mike
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Briana Smith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amanda
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
on my way to baltimore the driver was talking to loud on the fhone in chinesse . on my return the bus was cancel
  • Posted on: 2017-01-03
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Walt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deep Patel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sophia Kish
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The staff that manage the desk at the Chinatown location are very respectful and understanding (for the most part). However, the drivers are very rude and uncompromising. I'm used to bad service of the company and will probably continue to use it because of their cheaper fares, but I would never recommend this bus service to family or friends.
  • Posted on: 2017-01-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Raghu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Martha frias
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
They should clean up the buses. All the seats are dirty.
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Renee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was late both times I took it and the first bus didn't have working power outlets. I didn't try them on the second bus. Otherwise, great service. Thank you!
  • Posted on: 2017-01-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luke Atkinson
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Good experience. The gentleman at the DC office was especially helpful and made sure everybody got to the bus with the least stress possible. Will be looking to book next trip with GotoBus. Thank you!
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Michelle Lam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Michelle Lam
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
New buses have a cleaner, more modern look. There was no wifi or outlets as advertised, however.
  • Posted on: 2017-01-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chineme
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Michael Chen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Florence Thompso
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Christopher Reye
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Barbara Langhorn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa Frith
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Seneca Settle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Seneca Settle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Seneca Settle
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2017-01-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: William
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
I would only say the bus should have had phone chargers in every seat. Other than that it was great!
  • Posted on: 2016-12-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Annia
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The internet does not work
  • Posted on: 2016-12-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: SUSANNE YOUNG
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
I was very dissapointed that the bus had no Wi-Fi and it was 30 mins late hence the 4 star rating
  • Posted on: 2016-12-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: myo han
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sara
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bathroom doesn't have toilet paper or gel antibacterial, also doesn't have good wifi and doesn't have where to plug phones
  • Posted on: 2016-12-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Meta Allen
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus I took home from New York and the seat was very uncomfortable. I couldn't sit straight. After people got off I moved my seat only to find out that the seats on the driver side of the bus were spaced further apart and more comfortable. I was almost to Richmond by then. There was no plug at my seat to charge my phone so it went dead. It wasn't totally charged and I wasn't worried because I just knew there were outlets. Not this time. After this trip my back and legs hurt for days. Not a good ride at all.
  • Posted on: 2016-12-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Johnathan Trayer
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
I had to wait 15 minutes after my leave time Before I got on the bus. Then when we finally left the driver decided to pick up extra passengers and add a stop to the run in Washington DC. I did not pay for two tickets to make an extra stop, I paid for the direct run from New York to Richmond with no other stops. We were not told of this until he stopped in Washington DC to drop off passengers. By doing this we were almost 3 hours late getting to Richmond which caused me to have to call out from work and miss a days pay because the driver decided to pick up people and drop them off in Washington DC. I will be calling eastern bus about this issue also.
  • Posted on: 2016-12-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: marcos
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
the driver is very arrogant..
  • Posted on: 2016-12-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: marcos
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
the driver is very arrogant
  • Posted on: 2016-12-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashley Briggs
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Blakeley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The bus was clean. The driver was safe and knowledgeable. I enjoy this bus. It's the only way I will travel to NYC.
  • Posted on: 2016-12-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zakiya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: emanuel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The trip was on time getting there but, the return we confronted delays in the form of traffic on the WAShington Bridge.
  • Posted on: 2016-12-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christine
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
We left later than anticipated, arrived late but that was also as a result of traffic.
  • Posted on: 2016-12-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: ruth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: leonard orlowski
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great way to get to NYC. Highly recommend!
  • Posted on: 2016-12-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tatiana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
When I booked the bus it was said it has charging outlets. The bus didn't have any.
  • Posted on: 2016-12-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Indika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
It's a value for money. Overall I had a good experience.
  • Posted on: 2016-12-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alexandria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Travis
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
The first bus was very clean. It was brand new. The second bus on the way back was not as nice but overall it was a great ride both ways. I am very satisfied and will definitely use this site again.
  • Posted on: 2016-12-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: kiarra
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
The wifi was down and I never received my online ticket I had to go to a representative for assistance besides that I had a great experience
  • Posted on: 2016-12-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Krystel lopez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Krystel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Ty Pierson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: David
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shaniquia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jamiel Burrell
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
I didn't get on to this bus yesterday in fact I called 5 hours in advance to reschedule my ticket and I was told it had to be 24 hours in advance when prior to that I was told 4 hours in advance the representive proceeded to tell me that if I miss the 5 pm bus I could get on to the next one which leave at 12 midnight finally when I showed up I was told that there are no such policy and I need to buy a new ticket, thus having me stuck in Richmond Va, I am a loyal customer and I have been traveling with you guys for a while but after this issues I will no longer be traveling through services and I will recommend every I know not too as well. I am seeking some form of compensation.
  • Posted on: 2016-12-27
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Susanne Young
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I liked the fact that the bus was on-time and the pre check before we boarded also how they tried to accommodate persons who had no pre paid tickets... No one was allowed to skip the line thumbs up.. Great experience
  • Posted on: 2016-12-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Johnathan trayer
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The ride was wonderful but the driver had turned off half of the power outlets and then when he stopped for fuel he turned off the other half of the power outlets
  • Posted on: 2016-12-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: CHRISTINE
  • Star ratings:
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I recommend this bus!
Wi-Fi wasn't available. Other than that, it was smooth.
  • Posted on: 2016-12-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chee Hung
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leah Taub
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
No wifi
  • Posted on: 2016-12-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tawanna
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
This was the most easy going ride I had yet. The driver was safe & aware of his surroundings.
  • Posted on: 2016-12-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Alexandra
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
It's the best option for travel, is cheap and very confortable, i really recommed it :).
  • Posted on: 2016-12-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marilyn Rodrígue
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shaquille
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Need more plugs for outlets. And maybe more comfortable space between two people. Thank you though.
  • Posted on: 2016-12-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-25
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mohammed Mustafa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Please make more legroom and more comfortable seats!
  • Posted on: 2016-12-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Qualana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
This ride was much better than the last time.
  • Posted on: 2016-12-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ja'Nae Washingto
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
Online the bus clearly says that it will have outlets and I've been on two past trips where there was no outlets. So if that's the case stop advertising that the bus will have them.
  • Posted on: 2016-12-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shaniquia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jason
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Overall great experience, driver and staff were courteous and helpful. There were a couple of rude passengers but that shouldn't reflect on the company too much. The station advertised WiFi on board but there was no WiFi.
  • Posted on: 2016-12-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: dani strohli
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camil Grant
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-23
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Sarah
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Highly recommended
  • Posted on: 2016-12-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rakeshreddy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I smelled something different
  • Posted on: 2016-12-23
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Gulshan Allaverd
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Andreea idomir
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-22
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Umma tajammal
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: xiao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha mosely
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
Had a great trip
  • Posted on: 2016-12-21
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Krystle
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Seats are tight. First bus (Pandora) - to NY - the seat backs were difficult to adjust or not moveable. The bus was scheduled for 11:25pm; was then told it wouldn't arrive until midnight. We left somewhere between 1230 and 1240 and so arrive late in NY. My return bus (Eastern) - to Richmond - was better. There seemed to be some difficulty with the windshield wipers and/or defrost; it was raining and the windows fogged up. The bus driver didn't elaborate but did stop to check it out. I felt safer after that. Due to traffic we were late arriving in Richmond but that's understandable.
  • Posted on: 2016-12-21
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sal Attanasio
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-20
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Suzanne Zuckerma
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The 3:50 bus from Baltimore to NYC was not in the parking lot where it was supposed to be. I called the office but the person who answered the phone did not know if the bus was late or where else in the complex it might be. She hung up on me. I had to buy another ticket from another bus company to get home.
  • Posted on: 2016-12-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sam williams
  • Star ratings:
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I recommend this bus!
Staff at ny office very. Non helpful and disrespectful.
  • Posted on: 2016-12-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zakiya
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mike
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Latisha mosely
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Great ride
  • Posted on: 2016-12-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Steffanny Leiva
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
the driver was rude. I was located behind him and got a phone call and started screaming in Chinese until I had to hang up the call. It was terrible the way he spoke to me. Besides, he doesn't speak English.
  • Posted on: 2016-12-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: meina
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
great
  • Posted on: 2016-12-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Muhammad Z Rana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lindsay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lisa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Eastern is our bus of choice because of cleanliness, punctuality, Driver and staff. Especially the Eastern employee in NYC. He makes everything run so smooth and stress free. We always look forward to seeing him every year.
  • Posted on: 2016-12-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Walt Goethel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Casha
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
I will book this service in the future when I'm in a pinch. The ride was pleasant but longer than I'd like ( which is to be expected, it's a bus) but it's definitely a solid option.
  • Posted on: 2016-12-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amy ni
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
If there's a delay already could we just skip the 15 min break in Delaware?
  • Posted on: 2016-12-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deep
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lisa
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
As always I have a great time experience with Eastern!
  • Posted on: 2016-12-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lindsay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Casey
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
Best bus ride I've taken in a while. Arrival times are never correct though. Always late at least 20 minutes, usually more.
  • Posted on: 2016-12-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nathalie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nathalie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lozano
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Kaleb Taylor
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Bus was delayed 20 minutes with no notification. Besides that, accommodations and service were great.
  • Posted on: 2016-12-14
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Edward
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ashley Briggs
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ashley Briggs
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashley Briggs
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Heaven Belton
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gantulga
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Everything about this 2 way trip with eastern Coach was excellent. Driver was friendly, bus was comfortable, run on time. I would recommend this to all my friends and family.
  • Posted on: 2016-12-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marcus lee
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-12
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ei Linn
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-12-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ei Linn
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-12-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Veronica
  • Star ratings:
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I recommend this bus!
Even the toilette not being so clean when going to NY, the service and trip was good. When coming back the wi-fi was not working but also a good trip
  • Posted on: 2016-12-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sameer Verma
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I recommend this bus!
Had ticket for 5:30 bus which was late but they did not let me on because they overbooked it and people were still waiting to board from the 4:30 bus. Instead ended up standing in the snow and waiting until the 6:30 bus which didn't arrive until close to 7 pm. Terrible punctuality, will not ride with them again
  • Posted on: 2016-12-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: anthony johnson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-12
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Thomas Bui
  • Star ratings:
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I recommend this bus!
Bus was shaking the entire way.
  • Posted on: 2016-12-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
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I recommend this bus!
NO outlet to charge phone and was dirty
  • Posted on: 2016-12-12
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-12
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tony xu
  • Star ratings:
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I recommend this bus!
4:30 bus was overbooked. In the snow we have to wait to5:30 bus.
  • Posted on: 2016-12-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Emmanuel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: MTheory
  • Star ratings:
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I recommend this bus!
We arrived early (8:45am) yet were still the last to get on the bus due to a strange system that allowed passengers who arrived after us to board the bus before us. We were seated next to the bathroom which smelled terrible. There was a coffee cup overturned and spilling as the bus drove. There were no electrical outlets. People were listening to devices with no headsets. People were speaking loudly on phones.
  • Posted on: 2016-12-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Heaven
  • Star ratings:
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I recommend this bus!
The bus was a little crowded but the ride was good!
  • Posted on: 2016-12-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: BEN
  • Star ratings:
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I recommend this bus!
Staff in store were very friendly.
  • Posted on: 2016-12-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Enrisa
  • Star ratings:
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I recommend this bus!
The drive was smooth but the driver was rude, right from the start. He didn't allow anyone to sit on the 4 seats, first row. Needs some social skills. He stopped twice, when one stop would have been sufficient - first in NJ, to refuel,and we could have gotten off for the break because it took him 15 minutes to put gas and smoke his cigarette. The next stop was in Delaware, for about the same time. By then the other passengers were already complaining. I guess it's the lack of language fluency and cultural adaptation that was the problem in this case. Otherwise, the bus and other staff, specifically the NY staff at 7th Ave. Were really very professional.
  • Posted on: 2016-12-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cynthia
  • Star ratings:
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I recommend this bus!
Every time l use this carrier we always arrival late by 1 1/2 to 2 hours late.
  • Posted on: 2016-12-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marcus lee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
They overbook and i have to wait one hour for the next bus. And the bad things was they never apologize nor give some coupon. Bad experience !
  • Posted on: 2016-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Enrisa
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I recommend this bus!
The driver was late by 15 mins. Then he stopped twice-a 10 minute break before the Delaware Bridge became almost 20,then the next stop was for gas in Jersey. Why couldn't he have put gas before? Or eta was supposed to have been 12:30,but we arrived on 7th Ave. At 1:10.
  • Posted on: 2016-12-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Candy
  • Star ratings:
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I recommend this bus!
Ride was nice and smooth
  • Posted on: 2016-12-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lucas Hough
  • Star ratings:
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I recommend this bus!
Got to New York an hour early!
  • Posted on: 2016-12-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: ISAAC burak
  • Star ratings:
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I recommend this bus!
the bus was very dirty
  • Posted on: 2016-12-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Immanuel M.
  • Star ratings:
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I recommend this bus!
Great service.
  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Christine
  • Star ratings:
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I recommend this bus!
Allen street is always a smoother stop to get on than 34th street. Arrived on time and was happy to have working outlets.
  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Vincent Liburd
  • Star ratings:
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I recommend this bus!
The ride back to Rockville was bumpy. It felt as if one of the tires was not properly inflated
  • Posted on: 2016-12-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amy ni
  • Star ratings:
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I recommend this bus!
Good job overal!
  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Treesukon
  • Star ratings:
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I recommend this bus!
No wifi and electric charge pot as in the websit. The bus stopped at the difference point as in the website.
  • Posted on: 2016-12-05
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jonathan M Thomp
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jezica Alma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jezica Alma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jezica Alma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jezica Alma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jezica Alma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jezica Alma
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Chitalu chitalu
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I recommend this bus!
The person making the announcements did not speak clear english. He was hard to understand. Also, we were only given 10 minutes at the rest stop when the place was very crowded. 15-20 minutes would have been better. When I sat down the seats had a slight smell. I think the seats should be cleaned thoroughly more often especially because of the kind of material on the seats.
  • Posted on: 2016-12-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ashley D
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Davida
  • Star ratings:
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I recommend this bus!
Chinese man driver EXTREMELY RUDE AND UNPROFESSIONAL!!!
  • Posted on: 2016-12-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: xiaotongxu
  • Star ratings:
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I recommend this bus!
Need USB charging stations.
  • Posted on: 2016-12-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Domingo Rodrigue
  • Star ratings:
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I recommend this bus!
The bus was one an half hours LATE. There was a LADY on the bus. She was LOUD CURSING & DRUNK. I DONT SEE WHY THE DRIVER DID NOT SAID ANYTHING TO HER. SHE ALSO ON HER PHONE YELLING THAT DID NOT CARE WHO WAS LISTENING,IF WE DID LIKE IT TO F------ BAD. MOST OF THE RIDERS DID NOT ENJOY A PEACEFUL TRIP. THIS WAS MY FIRST TIME, VERY UNHAPPY CUSTOMER.
  • Posted on: 2016-12-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Suzanne
  • Star ratings:
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I recommend this bus!
I want to add a special thank you to David in the office in DC. He called to tell me the 7am bus was cancelled (the one low point of the trip) I wanted to get to NYC earlier). He went out of his way to help me out. There was a loud woman across from me.. she was complaining about passengers, about being cold and even yelled at the driver and another passenger who complained about her yelling. The trip itself was fine.
  • Posted on: 2016-12-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Suzanne
  • Star ratings:
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I recommend this bus!
the bus in the morning was nicer... otherwise the trip was ok... we made good time from NY to DC
  • Posted on: 2016-12-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Deson Hall
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-12-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: robert
  • Star ratings:
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I recommend this bus!
no reading lights or wifi
  • Posted on: 2016-12-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lyric
  • Star ratings:
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I recommend this bus!
Ride was difficult because of a loud passenger but drive was fast and the trip was easy!
  • Posted on: 2016-12-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lyric
  • Star ratings:
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I recommend this bus!
Easy and fast ride!
  • Posted on: 2016-12-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: prince
  • Star ratings:
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I recommend this bus!
Eastern bus service is excellent except drivers and staffs and they are very rude,
  • Posted on: 2016-12-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cynthia
  • Star ratings:
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I recommend this bus!
The internet wasn't working well went in n out of service.the bus stop at other stops and waited for others to board bus in Washington DC and Maryland twice which made my arrival time late by an hour. Eastern bus should notify customers who purchased tickets of other stops they are going to make that way just in case they could take a different bus if they don't want to make those stops
  • Posted on: 2016-12-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Adalid De la Tor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ray McMillian
  • Star ratings:
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I recommend this bus!
Bus was prompt. Safe and comfortable ride.
  • Posted on: 2016-11-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Angela Kepus
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Patricia Evans
  • Star ratings:
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I recommend this bus!
Beautiful Run
  • Posted on: 2016-11-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Cynthia Gonzale
  • Star ratings:
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I recommend this bus!
Second pick up at 33st was disorganized.
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Erik
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Erik
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Leah Taub
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Zhaoyue
  • Star ratings:
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I recommend this bus!
The trip coming back from NYC to DC is so much better than the outbound trip to NYC. The bus arrived in DC 15 mins late than the scheduled time. Other than that, everything else is okay. The bus is new and cleaner.
  • Posted on: 2016-11-29
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Emilio Wow
  • Star ratings:
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I recommend this bus!
Needs a little bathroom cleaning bathroom 🚽
  • Posted on: 2016-11-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Emmanuel
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sarah Hassmer
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: TaWanna Anthony
  • Star ratings:
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I recommend this bus!
They over booked & didn't let the people who brought E-ticket go 1st. The were no working outlets on the bus so passengers could charge their phones if needed.The bus didn't leave on time which made it late getting back almost an whole later than what the schedule was.
  • Posted on: 2016-11-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Al
  • Star ratings:
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I recommend this bus!
Eastern bus always arrives late and this time it wasn't any different. We arrived 37 minutes after the scheduled arrival time - thanks to a rest stop to fill up the gas tank on NJ turnpike. We also lose a lot of time stopping in Baltimore, MD. Perhaps adding a direct NY-DC route would help.
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tunde somade
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Josephine Garcia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vimala
  • Star ratings:
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I recommend this bus!
Ticket was too expensive for thanks giving.
  • Posted on: 2016-11-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chong Hui Chen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: jacklyn watts
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Julia Campbell
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Julia Campbell
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: terrell carroll
  • Star ratings:
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  • Comfort:
I recommend this bus!
Bus arrive very late
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kristopher Tracy
  • Star ratings:
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I recommend this bus!
Smooth travel. Bus arrived and departed on time. Comfortable ride. Definitely recommend over Focus Travel.
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Trinia
  • Star ratings:
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I recommend this bus!
The bus smell; dirty toilet. The location pick up in Baltimore is unsafe!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Arthur Holmes
  • Star ratings:
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I recommend this bus!
My first bus trip to New York. I felt very safe your drivers did a great job getting me from point A to B. I would use your service again.
  • Posted on: 2016-11-28
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Dillon Durham
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-28
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jacqueline
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-27
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Debbeny Blackwel
  • Star ratings:
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I recommend this bus!
When we got off the bus I asked the driver to help me get my bags and he ignore the mess out of me and when we were suppose to leave we were right by the bus and the driver left us and then when my friends attempted to try and flag the driver down he started driving off on her while she was right by the bus and almost ran her over and then when we tried to flag him done in the car he continued to ignore us.
  • Posted on: 2016-11-27
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Keicha
  • Star ratings:
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I recommend this bus!
Everything Good Except Why did we go from Maryland to DC then Baltimore on to NY. D.C should have been 1st.
  • Posted on: 2016-11-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Allison
  • Star ratings:
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I recommend this bus!
no leg room. no wi fi. outlet to recharge cell phone only for some seats. no handwash in bathroom. neded a rest stop.
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Allison
  • Star ratings:
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I recommend this bus!
no leg room, no wi fi, no outlet to recharge cell phone, no overhead light for part of trip.
  • Posted on: 2016-11-27
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Patricia underwo
  • Star ratings:
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I recommend this bus!
Trip was great driver great
  • Posted on: 2016-11-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kharisha
  • Star ratings:
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I recommend this bus!
Awesome ride No Wi-Fi Bathroom smelled really bad
  • Posted on: 2016-11-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: melissa mazzola
  • Star ratings:
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I recommend this bus!
I've got my ticket with me but the man didn't want to let me get on the bus, without explanation ! I have of to wait one hour the following bus
  • Posted on: 2016-11-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Catherine Anders
  • Star ratings:
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I recommend this bus!
Eastern Bus service never lets me down
  • Posted on: 2016-11-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: James Huggins
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marc Duarte
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cathy Cao
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-25
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Emmanuel
  • Star ratings:
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I recommend this bus!
Staff have to be a more professional
  • Posted on: 2016-11-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Arthur Holmes
  • Star ratings:
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I recommend this bus!
The driver was excellent he real did a great job driving I felt very safe with him at the wheel.
  • Posted on: 2016-11-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Samvid
  • Star ratings:
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I recommend this bus!
Bus is very late. It started 30 min late and arrived 1 hour late at the destination. They should add punctuality.
  • Posted on: 2016-11-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Natasha
  • Star ratings:
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I recommend this bus!
I'm so used to taking the megabus that it was actually somewhat shocking to be able to have ample room for my legs and properly working air, and amenities. Eastern is amazing!
  • Posted on: 2016-11-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sharon Laudat
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Nichy
  • Star ratings:
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I recommend this bus!
Needs WiFi and outlets for phones in future. It was a good ride but the bus smelled.
  • Posted on: 2016-11-23
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Sung-Min Park
  • Star ratings:
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I recommend this bus!
Smooth and fast ride for a good price
  • Posted on: 2016-11-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camil Grant
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Immanue mathis
  • Star ratings:
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I recommend this bus!
Great bus service.
  • Posted on: 2016-11-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kharisha Brathwa
  • Star ratings:
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I recommend this bus!
Awesome ride, driver was excellent Comfortable seats Bathroom could have been slightly bigger Bathroom door awkwardly placed None of the outlets in the back rows worked. Why offer this amenity?
  • Posted on: 2016-11-23
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mohammed Abdul k
  • Star ratings:
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I recommend this bus!
good service
  • Posted on: 2016-11-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Lotte
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Iz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Jamirra English
  • Star ratings:
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I recommend this bus!
There were plugs for phone charging. The bathrooms weren't clean and the staff was rude about it.
  • Posted on: 2016-11-21
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tina waterman
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lincoln
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: tim walsh
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Analisa Freitas
  • Star ratings:
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I recommend this bus!
we got to our destination in really good time. i was very happy.
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Francis miller
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan Chan
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: William Wu
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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I recommend this bus!
I haven't seen the wifi lately but other than that everything was decent
  • Posted on: 2016-11-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Clover Soares
  • Star ratings:
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I recommend this bus!
Need wifi and ports to charge cell phones.
  • Posted on: 2016-11-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jonathan Chan
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
Not bad, try not to be demanding if choosing the cheap fare company
  • Posted on: 2016-11-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
This time not much delay
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
Actually some other company has lower fare, but this is close to my office so I choose this. Im thinking should I try other bus company
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
Depend on how lucky you are, if no traffic, it will be on time
  • Posted on: 2016-11-18
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Tiffany
  • Star ratings:
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I recommend this bus!
Sometime overbook
  • Posted on: 2016-11-18
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tetiana
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Andy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tiommi Luckett
  • Star ratings:
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I recommend this bus!
It was affordable, clean and timely. Friendly driver. Slept most of the way to DC from New York.
  • Posted on: 2016-11-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Angie Ton
  • Star ratings:
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I recommend this bus!
Bus arrived to destination about 1hr after estimated arrival time.
  • Posted on: 2016-11-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille Viollet
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-16
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Emilio Vanucci
  • Star ratings:
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I recommend this bus!
So far so good, just bathrooms need toilet tissues
  • Posted on: 2016-11-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: KG
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Andy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chuck McCarthy
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Xiao
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Suzanne
  • Star ratings:
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I recommend this bus!
Ride was very good drive time allowed us to get there on time actually got in earlier than what was scheduled time and the ride was very good I appreciate it I'm continuing to use this bus company
  • Posted on: 2016-11-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Immanuel mathis
  • Star ratings:
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I recommend this bus!
Great service. Just wish that they used tge tvs that are on the bus.
  • Posted on: 2016-11-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camil Grant
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stefanie
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
had a very good experience from DC to New York and back
  • Posted on: 2016-11-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: LeahO
  • Star ratings:
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I recommend this bus!
In spite of all negative comments I read already after purchasing the tickets, my experience was good. The bus came in time, with only 10 minutes delay. It was clean, the boarding was well organized. The stop for restrooms was in time, and we came to NYC exactly as it was scheduled. No complains.
  • Posted on: 2016-11-14
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-14
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Terrell carroll
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Rachel
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Mercedes Singlet
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Analisa Freitas
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
My electrical outlet did not work, please fix
  • Posted on: 2016-11-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gopal Ganta
  • Star ratings:
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I recommend this bus!
I am happy with the ride and comfort of bus. One request is that many of the passengers they leave their trash covers on their seat, so it will be difficult for next passenger when he/she tries to sit on the same seat. Either apply sticker on each seat to grab their trash xover while they are getting down or need to appoint some one to clean this after each ride.
  • Posted on: 2016-11-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Francois
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus was supposed to be with one of the most comfortable with electric plug and large seats but it wasn't.
  • Posted on: 2016-11-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aravindan
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aravindan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-11
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: SHIKA
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shirlene
  • Star ratings:
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I recommend this bus!
I was traveling with two other people. The bus was on time, very comfortable (a lot of leg room). An announcement was made in regards to smoking and the travel plans, just like Greyhound. The price was right and I will definitely use Eastern again.
  • Posted on: 2016-11-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brii
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Thank you for getting me to my destination both D.C. and N.Y. with no incidents or accidents. I also felt much safer with the bus that had the seat belts for every passenger. Thank you again.
  • Posted on: 2016-11-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: nick ricco
  • Star ratings:
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I recommend this bus!
Waiting for a late bus in the rain at the edge of a parking lot seems strange to a Southerner but hell, what could be stanger than electing Trump? The drive went well.
  • Posted on: 2016-11-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: y clayton
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus ride wa very comfy, conveniently priced, and overall, a good experience. I only wish buses had charge port or outlet that i could use while on the long bus rides to charge my phone.
  • Posted on: 2016-11-09
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: y c
  • Star ratings:
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I recommend this bus!
the bus i was on smelled so strongly of urine and it was nauseating to other passenger, even the one cloet tot he front. in addition to that , there were no outlet to charge phone, yet there was very good wifi, so that was frustrating. seat were comfortable and the bus driver was very respectful and polite. Maybe there can be a better way to handle the bathroom situation on these buses? But for the price, it was a good experience, and i arrived on time, unlike my past greyhound experiences.
  • Posted on: 2016-11-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Alberto Angulo
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Chatega colbert
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Heaven Belton
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: akary
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byron Taylor
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Al Ribery
  • Star ratings:
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I recommend this bus!
I have taken this bus route from Eastern bus many times and they rarely arrive on time at its destination because of the stop in Baltimore. If you take the NYC-DC route please add at least 30 minutes from what Eastern has listed as your arrival time. I hope this advice helps your travel plans.
  • Posted on: 2016-11-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sina klemm
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
Express bus between Richmond and nyo
  • Posted on: 2016-11-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Lester Pereira
  • Star ratings:
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I recommend this bus!
Please have a charging point at every seat.
  • Posted on: 2016-11-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gwen Brown
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sina Klemm
  • Star ratings:
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I recommend this bus!
Everything was ok, we arrived 20min to late but that's totally fine. The staff was a little bit in hurry and therefore sometimes almost mean.
  • Posted on: 2016-11-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yewande Eniola
  • Star ratings:
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I recommend this bus!
I couldn't find outlets to charge my phone. If there were any, they weren't easily accessible.
  • Posted on: 2016-11-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Elsie Hall
  • Star ratings:
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I recommend this bus!
Great price and service, I reached my destination on a timely manner. Friendly driver
  • Posted on: 2016-11-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Steven
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Krystal
  • Star ratings:
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I recommend this bus!
The Bathroom was not clean at all. I hope your house is not like the bathroom. So it tells me that you have no concern for your passengers who use your bus service. It looked like it had not been clean in a long time.. NOT GOOD VERY NASTY AND UNSANITARY.
  • Posted on: 2016-11-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-02
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Matt collins
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus a hour late
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Angel
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: andrew stenson
  • Star ratings:
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I recommend this bus!
No issues good bus - centre town to centre town. Excellent driver very smooth superb anticipation to traffic conditions smooth ride. Would not like to have been picked up dropped off at Baltimore in the middle of nowhere.
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Robinette Kittre
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
We left a little late and the driver did not want to let us stop to go to the restroom for the entire trip. Other than that it was a good trip.
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Barbara McNiff
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Pia Bertero
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: mls
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: mylz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: myles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: myles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: myles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: myles
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Glenda Edmonds
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: José Hernandez
  • Star ratings:
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I recommend this bus!
Solo la puntualidad.
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Heaven Belton
  • Star ratings:
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I recommend this bus!
The bus needs a little more leg room but overall the ride was good!
  • Posted on: 2016-11-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Hannah Milam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lorraine Higgins
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
My experience with gotobus is convinence, low fares and meeting different people. The sights are 👏 and some of the drivers are very courteous. Seats belts provide safety for all customers. I travel frequently with their buses. Thumbs up gotobus👍🏿
  • Posted on: 2016-11-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyana strong
  • Star ratings:
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I recommend this bus!
I love eastern travel buses from VA to NY and Back
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Joseph Nelson
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: William kelley
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chaz
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Kamoya Higgins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Walt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Walt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Walt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Walt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Walt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Walt
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Arnott Mader
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Late because of heavy traffic!
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Benny Ng
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Matt Collins
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hanna
  • Star ratings:
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I recommend this bus!
Really nice
  • Posted on: 2016-10-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Marcelo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
Ok
  • Posted on: 2016-10-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Howard
  • Star ratings:
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I recommend this bus!
I was actually impressed on both trips witht the improvements to the buses, they were clean, on time and customer service was definitely better than previous times.
  • Posted on: 2016-10-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Saiful
  • Star ratings:
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  • Service & Staff:
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I recommend this bus!
Good driver made it to NYC in time
  • Posted on: 2016-10-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Priscila Ramos
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
Good service but the bus from NYC to DC arrived an hour and a half late. I'll use it again anyways. Thanks for everything!
  • Posted on: 2016-10-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: HJ boo
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Maria
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Marlon Murray
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The WiFi was not working most of the way and no charger either. The bus was cleaner than the last time and the staff at the office was very friendly
  • Posted on: 2016-10-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan Chan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dana Lopez
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Mike G
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Great ride other than the fact that it arrived more than a half hour late in Baltimore. Appreciate the fact that it did not make any rest stops.
  • Posted on: 2016-10-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jonathan Chan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: vonda tolson
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
this bus was old because it had no charging ports im sure with time it will be upgraded but other than no charging ports it was a delightful expreience
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Susan Gerace
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
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I recommend this bus!
I missed my return trip because I did not realize that the bus was a rockleigh bus and not an eastern bus coming back and I waited at the wrong spot. They charged me an extra five dollars and I had to take the next bus and miss my connections
  • Posted on: 2016-10-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carlos Lasso
  • Star ratings:
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I recommend this bus!
Punctuality is what eastern bus need it
  • Posted on: 2016-10-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: HJ B
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ramkumar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dennis Garcia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Akakpunwa Mbalew
  • Star ratings:
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I recommend this bus!
The staff at the DC Station are always very courteous and polite.
  • Posted on: 2016-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ravikanth
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ravikanth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ravikanth
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-10-26
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: NIKHIL
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-26
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Oluwapelumi Olat
  • Star ratings:
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I recommend this bus!
It was a good experience
  • Posted on: 2016-10-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Bryan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Padmini
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Marilyn Olan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kareem Sterling
  • Star ratings:
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I recommend this bus!
Loved the ride. Free WiFi on-board. The driver was great. I traveled round trip from DC to NYC and always arrived on time. Great pick up and drop off locations, center of both cities. It was a perfect ride! Loved it!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy
  • Star ratings:
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I recommend this bus!
good service!
  • Posted on: 2016-10-24
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Jaemin
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Erin S
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Erin S
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daniel
  • Star ratings:
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I recommend this bus!
We waited at the address stated on the ticket and the bus never came. When we enquired in the Eastern Bus office we were told it had departed from around the corner. They pointed to a small note on the door saying "report inside 20 minutes before departure" and claimed the same instruction is also written on the ticket although they were unable to point out where. No apology or anything. To their credit they did let us on the next bus for free.
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Hailemariam
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Manzura
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
Express bus between NYC and Richmond
  • Posted on: 2016-10-24
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: W. Rawls
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: John
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daniel
  • Star ratings:
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I recommend this bus!
The cleanliness might not be perfect because of the bathroom urinal on our trip to DC to NYC 3pm on October 21st was full it was never emptied before the trip.
  • Posted on: 2016-10-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney Harriso
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tamara Joseph
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: wendy
  • Star ratings:
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I recommend this bus!
Our bus was just a few minutes late picking us up in NYC (but hey, it had to come straight through the heart of the city!) but actually returned us back to DC about 15 minutes early. While the drivers and staff certainly aren't what i would call friendly, they get you there and back on time and in once piece which is what most people want, am i right?? My one complaint is that the seats are pretty uncomfortable to sit in for long periods of time and there is very little leg room even for someone like myself (5'4"). In short, i wouldn't plan on getting much sleep.
  • Posted on: 2016-10-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Theodore wright
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-23
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan Chan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jatara
  • Star ratings:
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I recommend this bus!
Our bus didn't leave until 1045am and I paid to leave at 830am. The bus driver would not tell us what was going on
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ranju
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Emma Wolff
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kay
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-22
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Nikhil Kulkarni
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Nyasia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-21
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: diane cott
  • Star ratings:
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I recommend this bus!
The bus broke down and we had to wait for another bus. The driver handled the situation very well. Good Service.
  • Posted on: 2016-10-21
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-21
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: al lott
  • Star ratings:
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I recommend this bus!
Driver continues to hold both (4) front seats for no apparent reason. He reluctantly gave up one in DC. Not personable and never speaks to customers. Speaks at length on personal phone. Staff member who collected tickets in DC was very professional and friendly.Overall trip was good. Arrived in great time. Kudos to the driver for expeditious journey.
  • Posted on: 2016-10-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ji yong
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Amy
  • Star ratings:
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I recommend this bus!
Pretty good overall. Got there late by 15 min thou and missed my train...
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LAURA EAHEART
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Travor
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Travor
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Travor
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Travor
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: al lott
  • Star ratings:
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I recommend this bus!
Driver was very friendly and professional. Bathroom smelled of urine.
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: James
  • Star ratings:
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I recommend this bus!
Perfect in all respects. Even traded in tickets for earlier bus (after we arrived early).
  • Posted on: 2016-10-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sadik
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Theodore wright
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: ralph
  • Star ratings:
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  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
Add an express bus between VA and NYC
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: James
  • Star ratings:
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I recommend this bus!
Only complaint--I didn't see a power outlet. (BTW, there was one on our return trip.) Otherwise, couldn't have been better.
  • Posted on: 2016-10-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shelima carter
  • Star ratings:
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  • Punctuality:
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I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jean
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Unlike most other times, there was an EXTREMELY unpleasant urine odor towards the back of the bus. This was noticeable for 90% of the ride and worse when someone opened the door. Made the experience far from enjoyable.
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dori griffiths
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Jarielis Garcia
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The woman at the front desk at the Allen St. location was absolutely one off the most unpleasant people I've ever dealt with. I asked her a question about my ticket and she gave no eye contact, but plenty of attitude and spoke very low. It's as if she didn't want to be spoken to. Also, the site said we were to arrive at 7 and we didn't arrive til 8:30pm. I am very disappointed.
  • Posted on: 2016-10-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Edson Oliveira
  • Star ratings:
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  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JOSE
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-18
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nerina Cella
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Martin von Schli
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Abdurrahmaan
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sanda
  • Star ratings:
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I recommend this bus!
The bus was great but you should be on time to get your place because they sell tickets for cash on the site and if you made a reservation you can loose yours! The driver also stoped to refill gas on the way so we lost an hour between that stop and another one he did I don't know why.
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranju Thomas
  • Star ratings:
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I recommend this bus!
Late. Always some issue with passengers getting on at Baltimore. Everything else is cool.
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: xiaoya liu
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Lisa Clark
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Kai-Michelle Bla
  • Star ratings:
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I recommend this bus!
Wifi didn't work, seat wouldn't go back
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Kai-Michelle Bla
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
Wifi didn't work
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: teresa
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
The bus windows were very dirty. However, the ride was pleasant and punctual.
  • Posted on: 2016-10-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Christopher
  • Star ratings:
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I recommend this bus!
Clean the bathrooms. It smells horrible. I can't stand the smell.
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lindsay keys
  • Star ratings:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lindsay keys
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lindsay
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Glenn Williams
  • Star ratings:
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I recommend this bus!
Great service
  • Posted on: 2016-10-16
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Theresa Alston
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
I lost $50 due to not being able to reschedule and customer was unavailable and the office phone as well. No more has yet called me back and it's been 72hours.
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Chloe
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sandra
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Ryen
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ann M Taylor
  • Star ratings:
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I recommend this bus!
Bus spotless, courteous driver and check in, fast and comfortable trip. Will definitely use again!
  • Posted on: 2016-10-16
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Tiffany White
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jimmie
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-10-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Janet
  • Star ratings:
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I recommend this bus!
Great job.... Thanks.
  • Posted on: 2016-10-15
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Sylvia Ashe
  • Star ratings:
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I recommend this bus!
My daughter bought this ticket for me to return to NYC The bus was late arriving.We were told it would not arrive for 40 to 45 minutes later. had to take another companies bus
  • Posted on: 2016-10-15
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Bahati
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chaim malek
  • Star ratings:
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I recommend this bus!
The bus was a little crowded
  • Posted on: 2016-10-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: aravindan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Max Golub
  • Star ratings:
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I recommend this bus!
The bus was nice. Comfortable and accomodating. Amenities were a little scarce, but you don't really notice if you're sleeping the whole time. Would recommend.
  • Posted on: 2016-10-13
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Alex Saady
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gisela Schmitt
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Q Anderson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Iuliia
  • Star ratings:
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I recommend this bus!
rude driver, no way to charge phone
  • Posted on: 2016-10-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deep Patel
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gordon
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Gordon
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Karen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Vivian
  • Star ratings:
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I recommend this bus!
Bus was 30 minutes and then we also had a rest stop for 15 minutes, so time of arrival to New York was delayed by 45 minutes. I would rather not stop when we are already late.
  • Posted on: 2016-10-11
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Hua Guo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Juan Veloz
  • Star ratings:
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I recommend this bus!
so comfortable, driver made sure everyone was good. I will be riding with Go to Bus next week again.
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mary Katherine S
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
Bus ride was not as cold this time. The temperature was just right so was a comfortable ride.
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JOSE ESPEJO
  • Star ratings:
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I recommend this bus!
KEEP GOOD WORK
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: aravindan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: althea knight
  • Star ratings:
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I recommend this bus!
Ride smooth I love it
  • Posted on: 2016-10-10
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Lisa P Clark
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tu Nguyen
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Zixuan Zhao
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jasmine
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-10
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jonathan Chan
  • Star ratings:
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I recommend this bus!
Eastern is easily the best of them all. Focus travel is horrific.
  • Posted on: 2016-10-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: jeremy mcintosh
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Kamoya
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jamala
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-09
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Alan Chin
  • Star ratings:
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I recommend this bus!
Almost an hour late.
  • Posted on: 2016-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ginette
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Santiago
  • Star ratings:
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I recommend this bus!
The seat could not recline. It was very uncomfortable
  • Posted on: 2016-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Karen Gomez
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: JOSE ESPEJO
  • Star ratings:
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I recommend this bus!
KEEP GOOD WORK
  • Posted on: 2016-10-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Ahmed Abdallah
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Gabrielle
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deep
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-07
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jing Qian
  • Star ratings:
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I recommend this bus!
All the sudden, the driver announced that he would not make a stop at Penn Station, and everyone had to get off at Chinatown. He said that the subway is right there and all of us could just take the subway to Penn Station. However, I have to catch a connect bus from port authority with very limited transit time. So I had to rush from China Town to Port Authority, alomost missed the bus. I dont know what worse to expect
  • Posted on: 2016-10-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Missy
  • Star ratings:
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I recommend this bus!
Great ride!Drivers are no joke get you where you need to be timely
  • Posted on: 2016-10-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jeffrey Edusei
  • Star ratings:
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I recommend this bus!
The service was pretty good. Clean bus, the driver got us to the destination safely and it was around the time scheduled for us to reach the destination.
  • Posted on: 2016-10-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Judy Brown
  • Star ratings:
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I recommend this bus!
Very Impressive!
  • Posted on: 2016-10-06
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Summer
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-05
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron Taylor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Umakanta parajul
  • Star ratings:
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I recommend this bus!
Language problem of the driver. No exact information given on board. No time given for quick tea or coffe or water or take way snacks during travel.
  • Posted on: 2016-10-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Eric
  • Star ratings:
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I recommend this bus!
Much superior to the other Chinatown bus service and equipment. As for bus comfort, seats are quite close together. So a but cramped. Still the better choice for early arrival in NYC from DC (Penn Station at 7:30AM).
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
Everything was fine. My only issue is that the bus is extremely cold. Feels like you're riding in a freezer.
  • Posted on: 2016-10-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sal Attanasio
  • Star ratings:
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I recommend this bus!
It was a good trip, but I just don't understand why the overhead lights never work. It's impossible to read after about 6:30 pm. I asked the driver, but he didn't really seem to understand much English.
  • Posted on: 2016-10-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Rohan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-03
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Alexa Cardamone
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ana valdez
  • Star ratings:
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I recommend this bus!
Good service
  • Posted on: 2016-10-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Vimala
  • Star ratings:
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I recommend this bus!
Very comfortable journey thanks
  • Posted on: 2016-10-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byelorusets Dmyt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Mai
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shahla Shahnawaz
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Md. Monirul Isla
  • Star ratings:
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I recommend this bus!
service was excellent,
  • Posted on: 2016-10-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Marion Kenney
  • Star ratings:
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I recommend this bus!
There was an unfortunate incident on my return trip, how I am 73 years old. I know things happen. I would recommend Gotobus to my friends and relatives.
  • Posted on: 2016-10-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Justin Saphirste
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-10-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Hhaidnd
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-10-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Nyesha Cain
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Byelorusets Dmyt
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Fergus
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Naheed
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Summer
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yulai
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: francisco
  • Star ratings:
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I recommend this bus!
He driver talk.in the phone the all trip
  • Posted on: 2016-09-29
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: John Maggi
  • Star ratings:
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I recommend this bus!
Headrest on my seat was broken
  • Posted on: 2016-09-29
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Stibenzon
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-29
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Brandon
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zoe
  • Star ratings:
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I recommend this bus!
Fine bus experience. Not stellar, but solid. Exactly what I'd expect for the price.
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: kritika
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
excellent
  • Posted on: 2016-09-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mary B
  • Star ratings:
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I recommend this bus!
I use the service always for this trip location. I find it to be reasonable in fee,superior in service and professional dealing with customers. I recommend it to my friends. The drop/pick location is ideal since located near subway. Always a great trip.
  • Posted on: 2016-09-28
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Yushika Shepherd
  • Star ratings:
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I recommend this bus!
The driver was awesome and I love that there were movies
  • Posted on: 2016-09-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Amy Ni
  • Star ratings:
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I recommend this bus!
it was a great experience, only thing i do want to bring up is the ac on the bus. it's wayyy tooo cold every time!
  • Posted on: 2016-09-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naveen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-27
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Krystal Thomas
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Alexandra Ayers
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chandrasekar Kan
  • Star ratings:
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I recommend this bus!
Wifi is not consistent and power plug points are not there
  • Posted on: 2016-09-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney Harriso
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Tauhidah Neal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Aftab Malik
  • Star ratings:
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I recommend this bus!
Generally the service was good but the trip time was more than what was posted on the schedule. Need to correct this information.
  • Posted on: 2016-09-26
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Leevana Neemar
  • Star ratings:
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I recommend this bus!
The bus service was fast and timely, would use this company again in the future
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Brad Cavallo
  • Star ratings:
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I recommend this bus!
There was no power supplied to the outlets at the seats.
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Luisa Diaz Ibghi
  • Star ratings:
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I recommend this bus!
Very clean bus, very punctual, all in all a very nice trip.
  • Posted on: 2016-09-26
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Serg
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-26
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Serg
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-25
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dahlia
  • Star ratings:
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I recommend this bus!
The bus left on time, but took significantly longer than expected and made stops along the way that didn't appear on the itinerary. The bathroom left something to be desired, but i guess that's just what bus bathrooms look like... Other than that- great service, easy to use and conveniently located stops!
  • Posted on: 2016-09-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sara
  • Star ratings:
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I recommend this bus!
From NEw YOrk to washington the bus was too cold we were literally freezing! From Dc to NYC the tv was too loud
  • Posted on: 2016-09-23
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lynn Draper
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: christina
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-21
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: MYO
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JoJo Man
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: JoJo Man
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-09-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Sheila Klauck
  • Star ratings:
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I recommend this bus!
Please improve punctuality.
  • Posted on: 2016-09-20
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Sheila Klauck
  • Star ratings:
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I recommend this bus!
Could definitely improve on punctuality.
  • Posted on: 2016-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: ismaila mamaneda
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-19
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Paul Garraway
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-19
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tameika green
  • Star ratings:
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I recommend this bus!
No wifi and the outlets weren't working!
  • Posted on: 2016-09-18
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tiffani
  • Star ratings:
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I recommend this bus!
The bus itself appeared to be clean but the bathroom had the worst smell whenever someone opened the door & this was before we left for our destination.
  • Posted on: 2016-09-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Daryl
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-18
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Saniyyah
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gregor
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: TYREE humes
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-17
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tyree humes
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-14
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Francisco Zarate
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Guinevere Mills
  • Star ratings:
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I recommend this bus!
The trip was pleasant. On the return trip the bus made both drop off points. 34th St. and Allen St. My only concern was that a young child who had sat with his accompanied adult decided to sit in one of the empty seats. He fell asleep and took up both seats. The bus driver noticed this as he was going to and from the back of the bus. He also saw that two people were looking for seats that they could seat together. Had he woken up the child, the child could of gone back to the seat he originated in or woke up the child so that one of the two people could of sat in. Also, but not sure. A woman came on the bus with her child in the car seat. She was looking for two seats. One for her and another for the baby in the car seat. For by time they got on the bus, there were pretty much only single seats left. Someone may of give up their seat so she and the car seat can be side by side. Is she did not pay for an additional seat, this would of meant the bus would of been overbooked. For one person would be without a seat. I would like to thank the bus driver for getting several luggages of passengers who bags were pushed to the farside, back of the luggage compartment.
  • Posted on: 2016-09-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Melinda
  • Star ratings:
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I recommend this bus!
Bus was clean and seats were comfortable. The driver was sharp and A cautious driver. He was not speeding.
  • Posted on: 2016-09-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Annie
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Gail Parker
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-12
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Deja King
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-12
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Brenda
  • Star ratings:
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I recommend this bus!
Bus needs to be cleaned ,Need to be on time
  • Posted on: 2016-09-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jasmin
  • Star ratings:
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I recommend this bus!
I love it I go back and fourth all the time because my boyfriend lives in Virginia
  • Posted on: 2016-09-10
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Yohanna
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Wakeisha Culler
  • Star ratings:
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I recommend this bus!
Always confusion at the NYC stop on 34th street. They do try to contain the chaos. People take up two seats without consideration. I feel it is the responsibility of the company to ask people to move to one seat.
  • Posted on: 2016-09-10
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Muazzam Saeed
  • Star ratings:
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I recommend this bus!
You are doing a great job and great service to community at a very low price. Other competitors charge a lot more but their service in no better than yours. THANKS Muazzam
  • Posted on: 2016-09-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Brianna Walker
  • Star ratings:
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I recommend this bus!
:)
  • Posted on: 2016-09-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ana botero
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-10
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Patriciaevansbra
  • Star ratings:
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I recommend this bus!
Bus 77 seats uncomfortable.
  • Posted on: 2016-09-09
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shawn
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Doris Day
  • Star ratings:
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I recommend this bus!
Michael the bus driver has a nastypical attitude! Does not know how to talk to people.
  • Posted on: 2016-09-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Cynthia Stewart
  • Star ratings:
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I recommend this bus!
Great
  • Posted on: 2016-09-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Chris
  • Star ratings:
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I recommend this bus!
Not bad today compared to last time/driver was terrible. The foot steps didn't work properly. Good travel time.
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Leticia
  • Star ratings:
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I recommend this bus!
Always at least a half hour late at the Baltimore stop. No privileges for handicapped such as being served first, no waiting in line, reserved seats in the front of the bus before everyone else boards. Passengers take up 2 seats and refuse to give the empty seat up to fill up bus so they should be charged for both seats, it's not a hotel, it's a bus with passengers that need to sit and be comfortable especially those with special equipment like canes, and children.
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Natalie green
  • Star ratings:
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I recommend this bus!
We left a few minutes behind schedule as the bus arrived at the stop at the time we were to be departing. I didn't mind this too much as the boarding process was easy. Less than an hour into the ride along the NJ turnpike the driver receives a call from his boss to advise someone hadn't paid and yes to stop the bus. He pulled over and went thru the bus to find this mystery person. One hour later we're still at the side of the road with this woman screaming thru the phone that if the driver continues the journey she will have the police take the bus off the road and he's not to move till he gets paid for the seat. Some how she comes up with the name of a passenger and had the driver question him. Honesty in all my life I've never seen any form of business conducted in this manner. Had I not prepaid for my return ticket I'd never had gone back on that bus. Thankfully the driver took us all safely up our destination but no customer should have to endure that kind of unprofessionalism and I think we all deserve our monies back for that trip.
  • Posted on: 2016-09-06
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Aminat Oki
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Aminat Oki
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Crystal Williams
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ann Howard
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Dionne Daniels
  • Star ratings:
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I recommend this bus!
I have traveled with your company often. This by far was the worse experience. The driver Mike is horrible. His approach with every person is demeaning and disgusting. He yells at everyone spouts out rules that make no sense. He threatens to throw you off have you arrested for everything. He makes it an uneasy unpleasant trip before you get in the road. No one should travel that way. My trip coming to New York Sunday 5pm bus from Richmond was excellent. Someone needs to speak to him immediately because there is going to be a harmful incident if he encounters the wrong person. I was very disappointed.
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nichelle Jones
  • Star ratings:
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I recommend this bus!
Very nice bus, very accommodating
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Marvin Membreno
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Karla Aguilar
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Mary
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cali Jarrett
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: joseph coward
  • Star ratings:
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I recommend this bus!
All was great!
  • Posted on: 2016-09-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Heaven
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tia
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-06
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey holland
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cristina
  • Star ratings:
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I recommend this bus!
No outlets available on the bus.
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: george kvavilash
  • Star ratings:
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I recommend this bus!
would be better to have more ac outlets for charging
  • Posted on: 2016-09-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Olabisi Fatoba
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-05
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: ellen
  • Star ratings:
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I recommend this bus!
Bus driver talked on the phone non stop the whole drive. Very annoying to us sitting up front. Makes too many stops. Have a lot of rude passengers but I guess that's not your fault.
  • Posted on: 2016-09-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Charmaine Mitxhe
  • Star ratings:
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I recommend this bus!
Very cosy effective
  • Posted on: 2016-09-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: mark
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Byron
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-03
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Padmini narikot
  • Star ratings:
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I recommend this bus!
Very comfortable ,nice and clean but going to Richmond have to wait too long for the bus.It suppose to leave 1:30 ,but left at 3. Other wise everything fine.
  • Posted on: 2016-09-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Dennis La Qua
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Patricia Evans
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naanma yamsat
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-09-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Carolyne
  • Star ratings:
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I recommend this bus!
I have to say, that my son16 years old expressed to me that, he wants to be on this bus from now on, he expressed the air conditioning in the bus. is cleaner and nicer and the 28 Allen bust stop is also clean. He loved it. so that's why im taking my time to do this survey. Ill make sure my baby rides this specific bus. thanks again.
  • Posted on: 2016-08-30
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Erica White
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-30
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deirdre Jones
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-30
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Chasity
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Patricia Hernand
  • Star ratings:
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I recommend this bus!
The bus ride was fine,my only problem was the cleanses of the bathroom. My seat was directly in front of the bathroom room and the smell was horrendous. That can make a 6 to 8hour ride seem for ever.
  • Posted on: 2016-08-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: jeffrey
  • Star ratings:
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I recommend this bus!
I use this bus company often, however, the recent driver was unsafe with the driving in speeding around the corners.
  • Posted on: 2016-08-29
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Dayyrronn Baker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-29
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: MO
  • Star ratings:
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I recommend this bus!
I've taken Eastern in the past and the buses were pretty nice. This bus was definitely much older and the driver definitely did a lot of speeding. Which on an older bus makes for a very jerky bus ride.
  • Posted on: 2016-08-29
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Jana'e Wright
  • Star ratings:
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I recommend this bus!
The bus ride was a breeze. The bus left on time and I reached at the time estimated. I would definitely us goto us services in the future. If u want comfort and a smooth trip, gotobus is the right choice.
  • Posted on: 2016-08-28
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: leonard
  • Star ratings:
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I recommend this bus!
awesome Service. the bus was on time. bus driver Was Very friendly And Accomodating. we even arrived At Our Destination Ahead Of Schedule. great way ato Travel. I Highly Highly Recommend this bus service.
  • Posted on: 2016-08-28
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Luis Manotas
  • Star ratings:
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I recommend this bus!
Very good price
  • Posted on: 2016-08-28
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Enrique
  • Star ratings:
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I recommend this bus!
Bathroom was not cleaned properly. It smelled like urine and there was not toilet paper. Because of that, every time someone open the door, the whole bus smelled like urine too. Also, there was not lights inside the bathroom. Floors under the seats shown some kind of dirt and the arm rests of some seat were dirty. Driver was somewhat aggressive since he used the the horn a bit too much on the highway and in the city. He even got a ticket in New York because he parked improperly and he was aggressive towards the authority when he was said he was going to receive a ticket. On my way back, because of your limited times to Rockville, I used a Tripper bus to Bethesda. Way better experience, very kind driver, way cleaner and wide bathrooms with toilet paper and no foul smell. Curtains on the windows... My next time? Probably Tripper because of this. Price is the same. And I don't need to be taken to DC and Baltimore.
  • Posted on: 2016-08-27
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Naanma yamsat
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-26
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Supreme Richards
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-25
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Courtney Harriso
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-23
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha mosely
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yvonne antwi
  • Star ratings:
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I recommend this bus!
Please clean the toilet on the bus . The smell is really bad .. Please do something about It
  • Posted on: 2016-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Daria
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mahalia wallace
  • Star ratings:
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I recommend this bus!
Bathroom was bad
  • Posted on: 2016-08-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Mahalia wallace
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: LaSasha Nelson
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-22
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Latisha mosely
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: New York, NY
  • Arrival: Rockville, MD
  • Name: Cynthia Faison
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey holland
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cheyanne Talbot
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Myesha Curtis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-21
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Myesha Curtis
  • Star ratings:
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I recommend this bus!
I love using Eastern Travel. Not many issues. Just the restroom this time needed to be cleaned.
  • Posted on: 2016-08-20
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Cynthia Carvajal
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-20
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: LaSasha Nelson
  • Star ratings:
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I recommend this bus!
Good first experience
  • Posted on: 2016-08-19
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Courtney
  • Star ratings:
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I recommend this bus!
The bus driver started to fall asleep TWICE, swerving the bus almost hitting the side of the highway. when I go to tell the other worker in DC that the driver was falling asleep he says "no no no" and doesn't try to hear what I am telling him. this is VERY dangerous I felt scared for my life and I will make sure to tell everyone that the staff does not care about our safety when driving these buses. completely unacceptable
  • Posted on: 2016-08-19
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: A'Lexus Evans
  • Star ratings:
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I recommend this bus!
I was supposed to be dropped off on west 31st they dropped me off at china town and I was lost and confused
  • Posted on: 2016-08-18
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: al lott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-17
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Katrina Ifill
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-17
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Aubrey holland
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-16
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Livia Baur
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-15
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: JoJo Man
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-15
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Fatimata Ouedaog
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ebone Reliford
  • Star ratings:
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I recommend this bus!
Eastern coach should as a bus pick up/drop off location in New Jersey
  • Posted on: 2016-08-15
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dale Scott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Adia Woodridge
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Prachi Jain
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Yanisha Parker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-14
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chrismary
  • Star ratings:
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I recommend this bus!
Good service. Safe trip
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tee
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Lele
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Nailah Taylor
  • Star ratings:
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I recommend this bus!
The bus was right on time and the drive was smooth
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Yohanna
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ebone
  • Star ratings:
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I recommend this bus!
Everything was okay except the timing. The bus left late from 33rd street and then we arrived in Richmond, Va at 6pm when the itinerary said we would arrive at 3:30pm.
  • Posted on: 2016-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Crystal Rhone
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-13
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Joanne Louis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-12
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Erin
  • Star ratings:
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I recommend this bus!
I was glad I booked online for this bus; there was a line of people out two hours before the bus came to get a ticket, but those of us with tickets got on the bus first. Many people did not make it on and had to wait for the next bus. The positives of the trip: the bus was clean and the seats spacious. The driver was friendly and stopped for a break. The negatives: The bus was about 45 min to 1 hour late, and there was no power on the bus so all my devices died and I had to listen to a really loud guy trying to hit on a girl in the front for most of the trip (this is despite ear plugs). Overall: I would totally do this again. It was cheap and convenient from Times Square to Richmond. We hit traffic on 95, but that wasn't their fault.
  • Posted on: 2016-08-11
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: kayann
  • Star ratings:
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I recommend this bus!
I have been traveling with eastern for the past 1 year and 6 mnts..now...and I never had any problems. .I always travel..with..Mike andpalmer..they..excellent bus drivers..bathroom all ways clean..bus..clean and smells wonderful. .especially when Mike driving. .the only problem I have is whn..withe have to reach in the city from 5.30..in the morning. .bus Goin too fast. .and thts..on..and Sunday night whn..mikes..drive other wise..everything is..excellent. ..I love driving on your buses..safe..convenient. .reliable. .and bond most of all...clean..
  • Posted on: 2016-08-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Hedda Brown
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-11
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Max Valiansky
  • Star ratings:
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I recommend this bus!
Often it's very difficult to buy tickets on line' sites don't work properly, goes on loop, bringing me back to the same screen, I've been already and have all filled out. Or it may say: site is not available, can't find server.
  • Posted on: 2016-08-11
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Dara Reed
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-11
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: astrid
  • Star ratings:
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I recommend this bus!
Great service! Everything was clean and we got there on time!
  • Posted on: 2016-08-11
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Norrisa burrough
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-10
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Danielle
  • Star ratings:
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I recommend this bus!
Suitcase was taken at a stop before mine by someone else and I had to wait two days to get it back, they did not contact me. Drivers were yelling at and arguing with a handicapped man and made people carry him on board when there was a handicap accessible door.
  • Posted on: 2016-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Janet
  • Star ratings:
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I recommend this bus!
The bus arrived to the departure point on time, but it took about 15 minutes to get everyone on and leave. It was over 40 minutes late getting to New York, but this was due to the traffic in the Lincoln Tunnel.
  • Posted on: 2016-08-10
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Joseph Hagley
  • Star ratings:
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I recommend this bus!
very highly recommended
  • Posted on: 2016-08-10
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Olubukola Kusimo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-10
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Olubukola Kusimo
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ernst Riest
  • Star ratings:
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I recommend this bus!
I didn't go. I made a mistake with the date and the system wouldn't allow me to change it. Disappointing. I have now made another booking for the real date which is Friday 12th,
  • Posted on: 2016-08-10
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: PK
  • Star ratings:
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I recommend this bus!
Very good
  • Posted on: 2016-08-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Karen
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I recommend this bus!
I enjoy the trip coming and going. I book another trip to Baltimore, I like to be pick up at 33rd Street.
  • Posted on: 2016-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: HAMEED TUNDE
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I recommend this bus!
Very timely and neat.
  • Posted on: 2016-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Brittany Walker
  • Star ratings:
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I recommend this bus!
The DC location is very organized. The bus was on-time and they provide reasonable wifi perks. I would recommend Eastern to a friend if they lived in the DC area (not New York on 7th and 33rd).
  • Posted on: 2016-08-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Brianna Walker
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Naveen
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-09
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Albert coleman
  • Star ratings:
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I recommend this bus!
Driver was rude
  • Posted on: 2016-08-09
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Camille Campbell
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Ryan Ortizo
  • Star ratings:
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I recommend this bus!
good service.
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: al lott
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Ranju
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Ray
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Finna
  • Star ratings:
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I recommend this bus!
The bus driver to Richmond wasn't very polite and we arrived 3 hours late. The return trip was fine.
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chelsea Staples
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sharone Davis-Sm
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I recommend this bus!
The bus is nice and comfortable to ride. I appreciate the outlets to charge our phones. I have had two bad experiences with the driver. Leaving from Richmond VA. to NYNY. He is SOOOOOOOO Rude. He moved the bus without SAYING anything to anyone. Peopple were trying to get on. He hopped in the driver seat and just moved the bus up and then preceeded to back up. People were scrabbling all over getting out of the way and moving their luggage so it would not get ran over. He made parents throw food away for little children. His remarks to have people arrested were too aggressive. He is a bully. His comments are rude and when he was questioned he always replied he would have them arrested. His sarcasm was annoying and many of the passengers were disqusted. I have been a passenger three times on his bus and each time I sat there fearful of moving because any action will result in him stopping and having someone arrested. However he finds it ok for him to talk on the phone to his significant other laughing and talking about his private life. the customers behind him and in the front row didn't appreciate that. I know because we talked about it. If anyone else was loud talking on the bus he would pull over. But its not fair that he can.
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Sophonie
  • Star ratings:
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I recommend this bus!
The bus driver Danny was very rude. He continously yelled instructions to all passengers and made useless threats regarding talking on the phone and rest stop times. He also played movies that were very loud throughout the entire duration of the ride. Finally, Danny was a very poor driver. He would speed up and brake continuously so much that people's belongings were flying off seats and passengers had to hold on for the entire ride. He also was driving way above the speed limit especially while entering or exiting the highway. He is the worst driver I have ever experienced with Eastern.
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Andrea Grant
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Andrea Grant
  • Star ratings:
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I recommend this bus!
The bus that was returning to New York was late. The seat that we got was next to the bathroom.
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: KABRE
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Michael
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shemika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-08
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Chrismary Brown
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I recommend this bus!
Got to my destination safe. Affordable yes I recommend the bus to others.
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Carla
  • Star ratings:
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I recommend this bus!
This trip would have been ok but yet once again I see Eastern has another rude ghetto acting black man driving the bus with an attitude and ego. Making several announcements and threats of kicking people off the bus (for common sense things that everybody already knows). Telling people things like "I'll turn the air on/off when I'm READY to", with an attitude. Repeated threats of people getting left behind if they take too long at the rest stop. Again just common sense stuff no need to yell it over and over for like 15 minutes to satisfy your ego. And by the way, if you don't want to hear people talking, why are you driving a BUS??? Maybe in the wrong business.
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Lauren
  • Star ratings:
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I recommend this bus!
Our return trip was so much better than our trip up to NYC. The bus was clean and functioned well. The driver drove the bus smoothly and informed us of timing for the rest stop. Very pleasant trip.
  • Posted on: 2016-08-07
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Durward Brown
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I recommend this bus!
Before the bus left, the driver said, "no talking is allowed, and if you don't like it, to get off the bus. And if you don't want to leave, I will have you arrested." This is before we were even seated on the bus. That is rude. I have ridden this bus many times, and I have never encountered a driver like that
  • Posted on: 2016-08-07
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Laura
  • Star ratings:
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I recommend this bus!
It was nice i recommend all to use there service we left Virginia at 7:30 am & got to N.Y. 33st @ 2:15/2:20pm it was great timing i slept most of the way, the bathroom wasn't great though i didn't use it
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Aubrey Holland
  • Star ratings:
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I recommend this bus!
The driver was a bit rude
  • Posted on: 2016-08-06
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shifa Banani
  • Star ratings:
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I recommend this bus!
Seats are very hard to sit on
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Tana
  • Star ratings:
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I recommend this bus!
Late, always late
  • Posted on: 2016-08-06
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Deepak Maryankan
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Melody
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Deniece
  • Star ratings:
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I recommend this bus!
Need working outlets to charge electronic devices
  • Posted on: 2016-08-06
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Thomas
  • Star ratings:
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I recommend this bus!
If they want a cheap ride and are not scared of being 2 hours late i would recommend
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Shumba
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Francoise penda
  • Star ratings:
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I recommend this bus!
The drivers are good but the staff at the station is rude and very irrespectful.
  • Posted on: 2016-08-05
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: ABilly
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-05
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Shakib
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Jintao Li
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: vickie green
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Galina Kirova
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Gina Powell
  • Star ratings:
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I recommend this bus!
I am happy that you have hired bus driver's that make sure rowdy people are not disturbing other people. Please try to get someone at the 33rd Street pick up so people can line up and not try to bum rush the bus. It would be nice to make sure everyone is on a line and waiting instead of waiting by the curb and they don't even have a ticket!
  • Posted on: 2016-08-04
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Donna Willis
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Tachelle
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-04
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Shemika
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Deanna gulick
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Paul Garraway
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tyra
  • Star ratings:
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I recommend this bus!
The bus was very cold as always and my seat did not have an arm rest. Other than that no complaints. The driver made sure everyone returned to the bus before leaving the rest stop. That's appreciated.
  • Posted on: 2016-08-03
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: dari
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: sinae song
  • Star ratings:
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I recommend this bus!
Because of repairing a tire, the bus departed at 3:40pm, it was late 40 min.
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: sinae song
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: Rockville, MD
  • Arrival: New York, NY
  • Name: Tony
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chao Yi Waters
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Baltimore, MD
  • Name: Phylicia
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: hudson
  • Star ratings:
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I recommend this bus!
the trip was very plesant
  • Posted on: 2016-08-02
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Adia Woodridge
  • Star ratings:
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I recommend this bus!
Affordable and Convenient
  • Posted on: 2016-08-02
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Maury Hutcheson
  • Star ratings:
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I recommend this bus!
Safe, well managed, and sufficiently comfortable.
  • Posted on: 2016-08-02
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Lana
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: SamuelLLivingsto
  • Star ratings:
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I recommend this bus!
Had a emergency with wife was not not able to get on bus at 1pm. Was told that I would lose the money by both Eastern and Gotobus.com. Had to go to another bus company and buy ticket to leave at 5pm. So I lost my entire payment for the round trip. Would at present moment not recommend Eastern or Gotobus.com.Very upset with both companies.
  • Posted on: 2016-08-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Carlos
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: C Grizzell
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Shifa Banani
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Viv
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: La-Toya
  • Star ratings:
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I recommend this bus!
I would have liked for the bus to have a socket to plug up my tablet to so I could work.
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Destiny
  • Star ratings:
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I recommend this bus!
The bus is too cold and the outlet don't work.
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Martuly
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Martuly Louis
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: dari
  • Star ratings:
  • Bus Cleanliness:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Revantkrishna
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tamika
  • Star ratings:
  • Bus Cleanliness:
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  • Service & Staff:
  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Li
  • Star ratings:
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I recommend this bus!
No wifi! No phone charger!
  • Posted on: 2016-08-01
  • Depature: Richmond, VA
  • Arrival: Washington, DC
  • Name: Marine Jaouen
  • Star ratings:
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I recommend this bus!
This bus is convenient for me because it is cheap and pickup/dropoff locations are good. However, I have to drive over an hour to Richmond (I was driving from gloucester, va), and because of traffic and I missed the bus by 4 minutes!! The office was closed, no one was around to talk to, customer service phone number was useless (mailbox was full - is this to stop people from getting help?) and I didn't know what to do. Usually the bus doesn't leave on time like this but for me, it was very frustrating that I could not reach the driver or anyone from customer service via phone or talk to anyone. My overall experience here was bad and I may look into different bus services with better customer service.
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Zack
  • Star ratings:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Crystal Rhone
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Leah W.
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: Richmond, VA
  • Name: Audrey
  • Star ratings:
  • Bus Cleanliness:
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I recommend this bus!
Bus smelled a little funky in the morning.
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Martha Frias
  • Star ratings:
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  • Comfort:
I recommend this bus!
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Tan Sophie
  • Star ratings:
  • Bus Cleanliness:
  • Punctuality:
  • Service & Staff:
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I recommend this bus!
The driver is punctual : departure from Allen St exactly at 10am, arrival at Washington EXACTLY at 3 pm. We didn't have time to buy something to eat during the stop because We were allowed 10 mn for using the restrooms (otherwise the schedule is delate). So I suggest to buy sth prior to boarding the bus or bring home made sandwiches.
  • Posted on: 2016-08-01
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: HAMMED TUNDE
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I recommend this bus!
It was pleasurable riding on the bus.
  • Posted on: 2016-08-01
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Masako Kaufman
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I recommend this bus!
Arrival was delayed by half an hour due to the traffic. On the way to New York, there was no bathroom stop while on the return ride, the bathroom stop was made. Is there any standard practice?
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: William
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: Baltimore, MD
  • Arrival: New York, NY
  • Name: Lavie
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I recommend this bus!
The 1st bus driver was rude and drove off while I was asking him about my 3:50 bus and he got there at 3:50 stating he was the 2:50 bus and I should pay extra $5 to get on that bus.my bus didn't get there till 6:00
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Chi Huei Chan
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I recommend this bus!
I am afraid that my son lost his mobile phone on the coach on July 30 when departure from New York to Washington 8:30. Could pls find it for me?
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Anthony Johnson
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Vincent braddock
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Anastasia Zhurav
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: Carlos
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I recommend this bus!
The pick up time was correct but we arrived two hours late to our destination. Maybe it was traffic or accidents on the road, I'm giving them the benefit of the doubt and rating them 3 stars out of 5 for punctuality. Aside from arriving late everything else was good.
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Richmond, VA
  • Name: zeelan Basha Sha
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I recommend this bus!
Nice
  • Posted on: 2016-07-31
  • Depature: Washington, DC
  • Arrival: New York, NY
  • Name: Jennifer Novak
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I recommend this bus!
Bathroom was not working/no toilet paper. Otherwise enjoyed the timeliness of the bus and the convenient hours and ease of travel
  • Posted on: 2016-07-31
  • Depature: Richmond, VA
  • Arrival: New York, NY
  • Name: Natasha Bryant
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I recommend this bus!
  • Posted on: 2016-07-31
  • Depature: New York, NY
  • Arrival: Washington, DC
  • Name: Mark Stewart
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I recommend this bus!
The rest stop was to short to grab some food. I went to the bathroom and ordered something at Burger King and had to go back to the bus before the food was ready. A few more minutes there would be great. Also, I was concerned that staff seemed to get so agitated that one customer wanted to take out their ticket after they dropped their stuff in the bus. I understand this isn't standard practice, but it seemed like a really extreme response even so.