- Posted on: 2016-11-24
- Depature: New York, NY
- Arrival: Chicago, IL
- Name: Rachel
- Star ratings:
- Bus Cleanliness:
- Service & Staff:
I recommend this bus!
It was very easy to find the place, and everything was pretty simple. They have an office and sort of waiting room on the address, the bus stops right at door and it was clear to see where the company was located. There are other companies going to different locations, but they all write on the window so you know which one is yours, not to mention that you just follow the right address and get there, so on the contrary of other reviews here I had no problem with that. The only thing is that for me it was pretty obvious to speak to someone since I only had an email confirmation of my purchase so they could give me the actual ticket. If there's one tip I can give you about this, once you get there, do a "check in". Give them your confirmation number and get your ticket. Pretty obvious, but some people were having issues.
The bus arrived 10min before scheduled, but left 30min after. Not a big deal, since I guess they were just confirming the passangers.
The bus was clean, but smelled a little off in the beginning. After the AC was turned on the smell disappeared. The AC is not super cold.
The wifi is NOT for the web, it's a wifi to access their movies available. Pretty cool, but don't expect what you won't get...
The worst part for me: not enough space in between seats and pretty uncomfortable seat. Like an airplane type, but on fabric. The only problem is that my trip was a 15h one, at night. So it added up for my discomfort and how tired I felt.
Staff was cordial and pleasant, good driver, great price.
Much better than I expected, the only real down side for me was the seat. Maybe it wasn't the regular bus since I traveled right before Thanksgiving, and this wasn't the main bus, but an extra one.
Much better than I expected, just be smart and have common sense that you'll have a good trip.