PLEASE READ CAREFULLY
The purchase of any travel services represents your acceptance Terms
& Conditions set out herein. Please ensure that you read carefully and
understand these Terms & Conditions prior to booking.
Booking changes
A fee may be charged for any revision or alteration made to a
reservation after the booking is confirmed. Name changes or corrections
may be treated as a cancellation and cancellation fees will apply. A
change of tour date or tour itinerary may be treated as a cancellation,
and normal cancellation fees will apply.
Cancellations and Cancellation Fees
Regardless of reason, cancellations result in costly charges from our
travel and hotel providers covering penalties and fees incurred by
canceling confirmed and pending bookings. Therefore, cancellation penalties and or
fees will apply. Time of cancellation will be determined when notice is
received and confirmed by our office. Notice of
cancellation must be made directly to Gotobus by email or through web
mail at Contact Us.
Cancellation penalties per person as follows:
- 31 days or more before departure - 10% of total purchase amount
- 15 - 30 days before departure - 50% of total purchase amount
- 0 - 14 days before of departure - 100% per person.
- Unused features are non-refundable. No shows forfeit entire
payment.
- There is 6% handling fee add-on to the above penalties.
Responsibility
We act as agent for all issued tickets or vouchers and all arrangements
for transportation, conveyance or hotel accommodation and assumes no
liability or responsibility for (1) any injuries, loss, damage,
accidents (2) delay, irregularities or inconvenience by any defect in a
vehicle (3) traffic conditions, access to sites, additional costs or
other conditions beyond its control. We reserve the right to cancel or
change any tours, schedules, or rates and to cancel or substitute routes
and stops on any tour without prior notice & to substitute equipment as
needed. We reserve the right to remove any passenger that is a
disturbance or posses any threat to the smooth operation of a tour.
Tour Cancellation:
We reserves the right to cancel or re-schedule any tour departure in
accordance with operating requirements or circumstances beyond its
control. If cancellation is made any time prior to departure* of the
tour, Gotobus' only liability will be to refund to the passenger the
amount it has received for the tour booking. We will try to re-book the
same or similar tour.. Please note that we are not liable for any
cancellation penalties incurred on any other travel arrangements
including air tickets purchased separately from customers.
We are not responsible for any
other travel arrangements affected due to our cancellations. |
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Get ready for an experience of a lifetime to see the massive waterfalls located on the Niagara River, straddling the international border of the United States and Canada.