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Ticket Confirmation |
Ticket Redemption | Terms and
Conditions
Ticket Confirmation
Immediately after submitting your reservation you will receive a receipt
of booking by email. Within 72 hours of submitting your reservation you
will receive a confirmation email confirming the booking status.
Please do not book any airline tickets until you receive the status of
your booking.
Ticket Redemption
You will receive an email (e-ticket) after your order was received.
Complete Operator information, including local telephone numbers at your
destination, are included on your e-ticket. You must print the e-tickets and
take them along on your trip; they are your proof of purchase.
Terms and Conditions
PLEASE READ CAREFULLY
The purchase of any travel services represents your acceptance Terms
& Conditions set out herein. Please ensure that you read carefully and
understand these Terms & Conditions prior to booking.
Booking changes
A fee may be charged for any revision or alteration made to a
reservation after the booking is confirmed. Name changes or corrections
may be treated as a cancellation and cancellation fees will apply. A
change of tour date or tour itinerary may be treated as a cancellation,
and normal cancellation fees will apply.
Cancellations and Cancellation Fees
Regardless of reason, cancellations result in costly charges from our
travel and hotel providers covering penalties and fees incurred by
canceling confirmed and pending bookings. Therefore, cancellation penalties and or
fees will apply. Time of cancellation will be determined when notice is
received and confirmed by our office. Notice of
cancellation must be made directly to Gotobus by email or through web
mail at Contact Us.
Cancellation penalties per person as follows:
- 22 - 29 days or more before departure - 50% of total purchase amount
- 8 - 21 days before departure - 75% of total purchase amount
- 0 - 7 days before of departure - 100% of total purchase amount
- Unused features are non-refundable. No shows forfeit entire
payment.
- There is 6% handling fee add-on to the above penalties.
Itinerary Variations
We constantly strives to improve tour itineraries
and features. If such improvements can be made, or unforeseen
circumstances beyond our control make changes necessary - we reserve the
right to vary itineraries and to substitute hotels. At certain peak
periods duplicate departures may operate, and sometimes in reverse order
in which case hotels may vary from those stated on the itinerary pages.
Tour Cancellation:
We reserves the right to cancel or re-schedule any tour departure in
accordance with operating requirements or circumstances beyond its
control. If cancellation is made any time prior to departure* of the
tour, Gotobus' only liability will be to refund to the passenger the
amount it has received for the tour booking. We will try to re-book the
same or similar tour.. Please note that we are not liable for any
cancellation penalties incurred on any other travel arrangements
including air tickets purchased separately from customers.
We are not responsible for any
other travel arrangements affected due to our cancellations.
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