Immediately after submitting your reservation you will receive a receipt of booking by email. Within 72 hours of submitting your reservation you will receive a confirmation email confirming the booking status. Please do not book any airline tickets until you receive the status of your booking.

• Trips require a minimum number of participants to avoid cancellation.
• All purchases are subject to re-confirmation within one business day after booking.
• Prices may vary subject to availability/season/weekend/holiday.
• We reserve right to cancel a schedule to fully refund affected customers although we will make every effort to maintain the regular operation.
• We reserve the right to modify the tour arrangements for smooth operation of the tour.
• Tour Cancellation and Refund policy:
  
• All purchases are subject to re-confirmation within one business day after purchase, customers will be fully refunded if the orders cannot be confirmed.
• Cancellations received up to 31 days prior to departure – No charge.
• Cancellations received within 21-30 days of departure will incur a penalty of 10% per person.
• Cancellation received within 20–4 days of departure will incur a penalty of 50% per person.
• Cancellations received within 3 days of departure will incur a penalty of 100% per person.
• Unused features are non-refundable. No shows forfeit entire payment.
• Trips require a minimum number of participants to avoid cancellation. We reserve the right to cancel a schedule trip to fully refund affected customers although tour companies will make every efforts to maintain the normal operation.
• There is 6% handling fee add-on to the above penalties.