Immediately after submitting your reservation you will receive a receipt of booking by email. Within 72 hours of submitting your reservation you will receive a confirmation email confirming the booking status. Please do not book any airline tickets until you receive the status of your booking.

PLEASE READ CAREFULLY

The purchase of any travel services represents your acceptance Terms & Conditions set out herein. Please ensure that you read carefully and understand these Terms & Conditions prior to booking.

Hotels listed for each tour may change due to special events, conventions or other reasons beyond our control.

Meals when included are with a choice of menu. Dinner includes soup or salad, main course, dessert and coffee, milk or tea. Wine, bar beverages, appetizers or fancy desserts are at extra cost to you. Vegetarian, Kosher or other diets can not be guaranteed but you can order appropriate items.

Baggage checked with us is brought to and from the hotel rooms in Monterey and Solvang on the Cypress tour. In case of loss, our maximum liability is $500.00 or repairs up to $50.00 for damage other than normal wear and tear. Baggage handling is not included for Yosemite tours.

Cancellations and refunds
Regardless of reason, cancellations result in costly charges from our travel and hotel providers covering penalties and fees incurred by canceling confirmed and pending bookings. Therefore, cancellation penalties and or fees will apply. Time of cancellation will be determined when notice is received and confirmed by our office. Notice of cancellation must be made directly to Gotobus through web mail at Contact Us. Your refund request will be answered and processed promptly. If you do not receive any reply within 2 business days, that means your request is not received successfully; thus, the tour status remains "confirmed". Please contact us immediately at 617.354.2101.

Cancellation penalties per person as follows; there is 6% handling fee of refund amount.

• Up to 21 days before tour date the charge is $50 per person.
  A handling fee of $25 per booking will be charged for any alteration or revision made to a reservation.
• 20 to 3 days prior tour date the charge is 50% of the tour cost.
  A handling fee of $55 per transaction will be charged for any alteration or revision made to a reservation.
• 2 days to 24 hours prior tour the charge is 75% of the tour cost.
  A handling fee of $75 per transaction will be charged for any alteration or revision made to a reservation.
• Less than 24 hours or No Show the charge is 100% of the tour cost.
  We don't accept any alteration or revision made to a reservation.
• The refund is the amount paid minus the cancellation charge and handling fee.
• We cannot grant refunds more than 30 days after completion of tour.

Itinerary Variations
We constantly strives to improve tour itineraries and features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary - we reserve the right to vary itineraries and to substitute hotels. At certain peak periods duplicate departures may operate, and sometimes in reverse order in which case hotels may vary from those stated on the itinerary pages.

Tour Cancellation
We reserves the right to cancel or re-schedule any tour departure in accordance with operating requirements (e.g. minimum number of passengers) or circumstances beyond its control. If cancellation is made any time prior to departure* of the tour, Gotobus' only liability will be to refund to the passenger the amount it has received for the tour booking. We will try to re-book the same or similar tour. Please note that we are not liable for any cancellation penalties incurred on any other travel arrangements including air tickets purchased separately from customers.

We are not responsible for any other travel arrangements affected due to our cancellations.