PLEASE READ CAREFULLY
The purchase of any travel services represents your acceptance of the Terms & Conditions set out herein. Please ensure that you read carefully and understand these Terms & Conditions prior to booking.
Prices: All vacation prices are based on rates (reflecting foreign exchange rates) known at the time of publication and expected to be in effect at the time of departure, and do not include airfare except where noted. Vacation prices are per person, based on double occupancy. Single room supplements and triple and quad room reductions are listed where applicable. Not all accommodation types are available on all vacations.
Prices are subject to increase without notice. Please note, airport taxes due in airport are not included in the package pricing. If traveling to Peru , please note that packages do not include Peruvian sales taxes, since most travelers are exempt. Those exempt from paying this tax must meet the legal standards. For an exemption from the IGV (General Sales Tax) the visitor (guest) must prove he or she meets the international treaty standards honored in Peru by showing a passport, driver's license or national identity card. Please note that visitors who have stayed in Peru longer than 60 calendar days are no longer exempt from IGV (General Sales Tax). Also please make sure that your identity documents are legible and note that the TAM (Andina Migration Card) cannot substitute a passport.
Cancellation: Once a partial or full payment has been made, cancellations will only be accepted in writing. Cancellation terms will be applied based on the date that the written cancellation is received and based on the following dates prior to departure. Please read Cancellation and Refund policy before booking; there is 6% handling fee of refund amount.
Reservation Changes: A fee of $50 per transaction will be charged for any alteration or revision made to a reservation. A change of traveler name, vacation date, or itinerary within final payment will be treated as a full cancellation and new reservation; vacation cancellation fees (as above) apply.
Cancellations and Cancellation Fees: Regardless of reason, cancellations result in costly charges from our travel and hotel providers covering penalties and fees incurred by canceling confirmed and pending bookings. Therefore, cancellation penalties and/or fees will apply. Time of cancellation will be determined when notice is received and confirmed by our office. Notice of cancellation must be made directly to Gotobus by email.
Cancellation penalties are as follows:
- From booking date to 61 days prior to departure – 50% of total purchase amount.
- 60-20 days prior to departure - 75% of total purchase amount.
- Within 19 days prior to departure - 100% of total purchase amount.
- Day of departure or no show - 100% per person.
- Unused features are non-refundable. No shows forfeit entire payment.
- Some trips require a minimum number of participants to avoid cancellation. We reserve the right to cancel a schedule trip to fully refund affected customers although tour companies will make every effort to maintain the normal operation.
- There is 6% handling fee add-on to the above penalties.
Contact Information: Passengers are responsible to ensure that the travel Operator has the correctly spelled name, address, phone number, email and fax data for all passengers. Names printed on the invoice must exactly match the first and last name written in their passport (middle names or initials are not needed). The Operator will not be responsible for passengers who do not receive documents due to inaccurate information.
Passports and Visas: Passengers are responsible for obtaining and paying for all visas and entry documents, for meeting all health and other requirements, and for any documents required by the laws, regulations, orders, and/or requirements of the countries you will visit. Most countries require that the passport be valid for at least six (6) months beyond the conclusion of your trip. It is recommended you have a minimum of three blank pages in your passport when traveling, as many countries require blank pages. Multiple-entry visas are required for some vacations. It is your responsibility to verify all visa and passport requirements.
Baggage Allowance: Due to limited motorcoach capacity, your single bag should have dimensions not exceeding 30"x21"x11" and weight not exceeding 50lbs (22kg). We regret that we are unable to accept a second suitcase or any luggage exceeding these limits on any vacation listed in this brochure.
Age, Fitness and Participation: All Clients are expected to satisfy themselves prior to booking that they are fit and able to complete the itinerary of their choosing. Travelers who are less than 18 years old on the departure date must be accompanied by an adult throughout the duration of the vacation. We do not accept children less than 8 years old. The Operator reserves the absolute right to decline a booking at their discretion. Clients agree to accept the authority and decisions of the Operator's employees, tour leaders and agents, while on the tours. If in the opinion of such person the health or conduct of a Client before or after departure appears likely to endanger the safe, comfortable or happy progress of a tour, the Client may be excluded from all or part of the tour.
Travel Protection (Insurance): Comprehensive trip insurance is highly recommended by Operator.
Travelers with Disabilities: Tour participants requiring any form of assistance are required to notify operator in writing at the time of reservation, and must be accompanied by an individual responsible for providing those services. Tour managers, guides, drivers or other tour, hotel, ship personnel are not able to provide such assistance. Wheelchairs & Walkers: Due to physical constraints and space limitations, wheelchairs and walkers may not be taken aboard motor coaches and/or river cruise ships. Operator reserves the right to remove any person from a tour or cruise who has not provided the required notification, has not received written confirmation from operator, or does not comply with these regulations. All related expenses, including those to return home, will be borne by the passenger.
Tour Cancellation: We reserve the right to cancel or re-schedule any tour departure in accordance with operating requirements or circumstances beyond our control. If cancellation is made any time prior to departure of the tour, Gotobus' only liability will be to refund to the passenger the amount it has received for the tour booking. We will try to re-book the same or similar tour. Please note that we are not liable for any cancellation penalties incurred on any other travel arrangements including air tickets purchased separately from customers. We are not responsible for any other travel arrangements affected due to our cancellations.
Itinerary Variations: We constantly strive to improve tour itineraries and features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary - we reserve the right to vary itineraries and to substitute hotels. At certain peak periods duplicate departures may operate, and sometimes in reverse order in which case hotels may vary from those stated on the itinerary pages.
Hotel Accommodations: The accommodations listed in the brochure or on the website are intended to be used on all departures; however, if a change becomes necessary for any reason, including additional departures on the same date, the accommodations substituted will be equivalent to those shown. Every effort is made to reserve only twin-bedded rooms. Occasionally, some hotels will only provide double-bedded rooms. These rooms will be allocated to couples. Please note that accommodation check-in times vary worldwide.
Service Inquiries After the Vacation: Any complaint or claim involving the vacation services offered in this brochure or on the websites must be notified to the Company within 30 days of the tour completion, except where such time limitations are prohibited by law. As it is difficult and sometimes impossible to properly investigate a complaint if we are not advised of such complaint quickly, any compensation you may have been able to claim could be reduced or even forfeited if you do not follow the complaints procedure set out in this clause.
RESPONSIBILITY: The Operator and its representatives abroad act only as independent contractors acting on behalf of neither the customer nor the suppliers and principals. All exchange orders, coupons, and tickets, whether paper or electronic, are issued subject to the terms and conditions under which such means of transportation, accommodations, and other services are offered or provided. The issuance and acceptance of such documents shall be deemed to be consent to the further conditions. The Operator does not own nor operate the hotels, motor coaches, airlines, cruise lines, or any other service providers which compose their tours, and will not be held responsible for changes and/or cancellations for any reason by airlines, hotels or cruise ships.
The Travel Agent and/or Tour Operator, shall not be in any way liable for injury, damage, loss, accident, delay, or irregularity in any vehicle, or through the act of default of any company, or person engaged in conveying passengers, or of any hotel proprietor, personnel, servant or any other person otherwise in connection therewith. The Operator shall not be held responsible for potential risks and hazards associated with travel to destinations included in this brochure, where injury, delay, or unanticipated events may occur. The Operator shall not assume responsibility for standards of quality, hygiene, political stability, cuisine, sanitation facilities, diseases or viruses contracted while traveling for any cause, cleanliness, telecommunications facilities, methods of conducting business, emergency medical evacuation, treatment, or medical services found in these destinations. Travel to these areas may entail risks including but not limited to the hazards of traveling in politically unstable areas, civil disturbances, war, and arbitrary changes mandated by government authorities or private concerns. It is the responsibility of the passenger(s) to check with the U.S. State Department, Consular Information, click here for any current advisories and updates to the destinations on their itinerary. The Operator shall be held harmless from any and all liability in connection with the foregoing. The Operator cannot accept responsibility for loss or expense due to delay or changes in transportation schedule or other causes. The Operator shall not be held responsible for potential loss of services due to inclement weather conditions.
While the Operator will use its best endeavors to operate all tours as advertised, by entering into this contract the Client accepts that it may prove necessary or advisable to vary or modify a tour itinerary or its contents due to prevailing local conditions. The Operator reserves the right at any time to cancel or change any of the facilities, services or prices (including flights, accommodation or other arrangements) and to substitute alternative arrangements of comparable monetary value without compensation and accepts no liability for loss of enjoyment as a result of these changes.
|
View
